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March 2014 • MOP 30 • ISSN 2070-7681 Headed to Cotai SJM unveils its plans for a grander Lisboa In Focus Why the smoking limits in Macau aren’t working INSIGHTS Happy Marriage: Crane buys MEI Hedging on sports with Priomha’s Brendan Poots COVER STORY C O N T E N T S 20 The Last Resort IN FOCUS SJM has something to prove with the multibillion-dollar Lisboa Palace, and it plans to do just that. Although the property won’t open until 2017 at the earliest—the final splash of Cotai’s next wave—it promises to be worth the wait. 8 Breathe This Macau may want China’s tourists and its money, but they come wrapped in a massive cloud of tobacco smoke. While the city is something of a pioneer in the region in attempting to impose restrictions on smoking in casinos, the limits aren’t working. INSIGHTS 32 Sporting Chance Sports betting is becoming a mainstream investment opportunity, and Brendan Poots’ Priomha Capital is at the forefront. FEATURES 28 Born of Consolidation Tom Nugent, Crane Payment Innovations’ president of Gaming and Retail, extols the virtues of being bigger and broader in the automated payment systems field. 36 Off to a Flailing Start Growing pains are evident in New Jersey’s Internet gaming launch, but the case for a sizable market still holds. 40 Shifting Balance State-owned PAGCOR announces its intention to further scale back its operations in the Philippines, while the private sector continues expanding. BRIEFS CORRECTION The February cover story, “Bright Future Ahead,” incorrectly stated the number of gaming venues in Cambodia. Aside from NagaWorld there are approximately 70 casinos and slot parlors, including eight properties in the port city of Sihanoukville. The same story misstated the ownership structure of Entertainment Gaming Asia, which is 38% owned by EGT Entertainment Holding, a wholly owned subsidiary of Melco Group. The story also was incorrect in its description of leading operators in the Cambodia-Thailand border market. There are several, EGA, Crown, Holiday and Star Vegas among them. 42 44 46 Regional Briefs International Briefs Events Calendar EDITORIAL From Tokyo, a Dispatch I Publisher Kareem Jalal Associate Publisher Philip Annetta Director João Costeira Varela Editor James Rutherford Operations Manager Cheryl Kuok Contributors Richard Meyer, Juliette Boone, Paul Doocey, Keith Kefgen, I. Nelson Rose Graphic Designer Rui Gomes Photography Ike, Gary Wong, James Leong, Wong Kei Cheong Inside Asian Gaming is published by Must Read Publications Ltd 5A FIT Center Avenida Comercial de Macau Macau Tel: (853) 8294 6755 For subscription enquiries, please email [email protected] For advertising enquiries, please email [email protected] or call: (853) 6680 9419 www.asgam.com Inside Asian Gaming is an official media partner of: www.gamingstandards.com 4 INSIDE ASIAN GAMING | March 2014 nvestment brokers CLSA have published a new report on Japan that envisions a market of upwards of 12 casinos and US$40 billion in gaming revenue over the next decade. Novella in length at 136 pages, “It’s Raining Yen!” is its apt title, and Newsweek columnist and Le Figaro correspondent Régis Arnaud helped put it together. Mr Arnaud is editor-in-chief of France Japon Eco, the business and public affairs journal of the French Chamber of Commerce and Industry in Japan, and a seasoned observer of the Japanese political scene. His involvement has resulted in an exploration of the processes likely to govern approvals and licensing at the national and local levels—and the complexities operators will have to navigate to get under construction—that digs a bit deeper than anything yet published for general consumption. It also features the results of an opinion survey CLSA conducted in January among 1,000 adults across a range of age groups that provides a somewhat unsettling glimpse into what awaits the Diet’s pro-casino forces once the debate on casino legalization gets under way, probably in May, and has to be sold to the Japanese people. For example, one in five respondents weren’t even aware a legalization effort is under way, and only 7% professed any awareness of the details. “Survey results such as these,” the report concluded, “are an indication of the scope of how uninformed the general Japanese populace is regarding IR/casino legalisation efforts.” Yet, it wasn’t this that made headlines when the report was released in conjunction with an investment conference CLSA hosted in Tokyo last month—instead it was Sheldon Adelson with his boast that Las Vegas Sands will spend “whatever it takes” to ensure it lands one of the two licenses earmarked for Tokyo and Osaka, presumably the coveted Tokyo license. “We can spend $10 billion without borrowing money,” he said, talking down his competition on the first day of the conference. “They can’t.” Not to be outdone, another of the A-listers in attendance, MGM Resorts’ James Murren, vowed to call his rival’s bet when he presented the next day. MGM offers more in terms of non-gaming attractions than any operator in Las Vegas, he claimed, and he assured his Japanese audience, “We will overinvest early on to ensure, as we have done everywhere else, that we have properties that are built to last and that would stand additional competition.” Mr Murren had been in Osaka the week before, where CLSA expects one of the two largest and most expensive gaming resorts in the world will be built—the other will be in Tokyo—each commanding an investment in the realm of US$8 billion, and LVS, Genting Singapore, SJM and Caesars Entertainment have all made the pilgrimage to Japan’s second city in recent months to meet with the powers that be and scout locations. Nationwide, the market will be developed in two stages, as CLSA sees it. The first, dominated of course by Tokyo and Osaka, will likely include one smaller regional license as well, probably in Okinawa— “smaller” in this regard being a relative term as CLSA expects the investment there to total $2 billion, which makes sense, considering the island’s proximity to Taipei and other prime target markets like Shanghai. From there, a string of regional resorts will be licensed once government and the public have had an opportunity to assess the benefits and impacts of the first three. This will begin after 2020, the year Tokyo hosts the Summer Olympics. As in Okinawa it will proceed as a value-added political exercise in regenerating local economies in resort areas on Hokkaido and in the south on Shikoku and on the country’s westernmost main island of Kyushu, whose principal cities, Nagasaki and Fukuoka, are much closer to mainland China than they are to Tokyo. Pachinko giant Sega Sammy owns a golf resort on Kyushu, and they’ve made no secret of their desire for a piece of the action. In South Korea they’re partnering with Paradise Group, the country’s largest operator, on a destination casino in Incheon, and as of the end of the last financial year they were sitting on the equivalent of US$1 billion in cash. The report goes into detail about the role they’re likely to play and provides insight on a number of prospective Japanese partners, Konami Gaming, among them. It’s a wide field, implicitly at least, and certainly an interesting one. It includes Fuji Media, owners of the country’s largest terrestrial TV channel and a major play in film production and concert and event promotion. Property giant Mitsui Fudosan and two of the biggest names in construction, Kajima and Obayashi, are looking in as well, as are Mitsubishi and the Mitsui and Itochu conglomerates. Lawson and Suntory, owners, respectively, of Japan’s second-largest convenience store chain and its thirdlargest brewery are spearheading an alliance of corporate and government leaders, tourism officials and academics who will be working with lawmakers and making policy recommendations and advocating with the public. To this last point, while it’s difficult to know what to make of the glimpse “It’s Raining Yen!” provides into how removed the Japanese people are from the process, the industry should welcome all the buy-in it can get from mainstream business. It could prove critical when the battle for hearts and minds heats up this spring. James Rutherford We crave your feedback. Please email your comments to [email protected] 6 INSIDE ASIAN GAMING | March 2014 In Focus Photo: Karl Baron/flickr Prying the cigarette out of a gambler’s hand is never easy. Perhaps it’s a little easier now than it used to be as smoking rates generally have declined worldwide, substantially so in the more developed nations, and governments have moved aggressively to restrict the habit or ban it outright as part of the global war on public tobacco consumption they began waging in earnest around 30 years ago. Restrictions on smoking in casinos are hardly new—California’s, for example, date back to 1995, New South Wales’ to 2002—but introducing them invariably is difficult and expensive, particularly in terms of the blow to the top line that accompanies them, at least initially. In Asia, a region whose love affair with cigarettes has been long and deep, they are unheard of in the gambling space, which finds Macau as something of a pioneer in its attempt, now a year in, to strike a balance between public health and profits. In essence this has involved carving the city’s booming gaming floors into more or less even halves, smoking and non-smoking. It’s not working, to hear it from the representatives of the croupiers and pit staff it was designed to protect. This is not surprising, since the intent hasn’t been to curtail the amount of smoke in casinos but to corral it. It hasn’t been very effective at this either, judging by air quality tests, in part because the law doesn’t require physical barriers between the halves, which often exist side by side, especially on older and smaller floors, and because management has responded, as you might expect, by moving more games, along with the dealers who man them, into the halves where everyone’s smoking. On the plus side, at least they now provide non-smoking areas, which they hadn’t given much thought to before—and why would they, with gamblers pouring in from mainland China in increasing numbers every year, stoking a market whose revenues are the amazement of the world. The Chinese are as religious about their smoking as they are their baccarat. 8 INSIDE ASIAN GAMING | March 2014 Breathe This In Focus C hina is the world’s largest consumer of tobacco. The World Health Organization estimates that one of every three cigarettes smoked on the planet is smoked there. It works out to 7,000 cigarettes per smoker per year, an increase of 40% since 1980, according to a global study conducted in 2012 by the University of Washington’s Institute for Health Metrics and Evaluation. Nationwide it averages out to 2,000 cigarettes for every adult. WHO puts the smoking population at 300 million in its most recent Global Adult Tobacco Survey, which was published in 2010 and focuses on 16 low- and middle-income countries where more than half the world’s smokers live, eight of them Asian countries. It amounted to 28% of the adult population at that time and is supported by government statistics. The University of Washington’s study, a mammoth undertaking encompassing 187 countries, calculated China’s rate at 24%, or about 270 million adults, which is in line with their estimates for East and Southeast Asia and Oceania as a whole. Either way it’s frighteningly high compared with a global rate estimated at 18.7%—or, by way of comparison, 16% in North Africa and the Middle East, 16% in Australia and New Zealand, 15% in North America, 13% in South Asia. China’s is not as high proportionately as Laos’ (31%) or Indonesia’s (30%) or Myanmar’s (30%). It’s much higher than Thailand’s (19%), Malaysia’s (18%) and Singapore’s (12%). Among Chinese men it skews much higher. But this is the rule across Asia, where women generally make up less than 5% of smokers, in contrast to the West, where prevalence rates tend to run almost equal. Something like more than half of Chinese men smoke, compared with less than 3% of women, according to WHO’s 2010 estimate. The institute puts it at 45% of men and 2% of women and finds it rising dramatically above the age of 20—the average is 56% in the prime casino demographic of men ages 35-54, which comprises more than 40% of all Chinese smokers, about 113 million people. The World Health Organization puts the number of Chinese smokers at 300 million, or 28% of the adult population. A more recent University of Washington study, calculated the rate at 24%. Either way it’s frighteningly high compared with a global rate estimated at 18.7%. March 2014 | INSIDE ASIAN GAMING 9 In Focus Smoking Prevalence Rates – 2012 Adult Smokers % of population Male % (millions)(millions) 31 Eastern Europe 55 Laos 1.331 –– Indonesia 5330573 Myanmar 7.1 30 5111 Central Europe 28 27 – Female % – – – Western Europe 892526 22 China 27024 452 Philippines 1524408 S. Korea 1024416 Japan 262335 11 Cambodia 2.2 21 423 Vietnam 1420412 Thailand 1019372 World 1,00018.7 32 6 Malaysia 4.1 18 372 Taiwan 3.4 17 323 Australia/NZ 3.7 16 1715 N. Africa/ME 5116294 United States 391516 14 India 120 13 223 Singapore 0.4312 224 Sub-Saharan Africa 38713 2 Source: University of Washington, Institute for Health Metrics and Evaluation China is a signatory to WHO’s 2003 Framework Convention on Tobacco Control, which monitors public policies in areas such as prevention, treatment, awareness, marketing and advertising and taxation, but government’s efforts to curb the country’s habit have been, at best, spotty. Some of this can be blamed on the fact that China isn’t just the world’s biggest tobacco consumer, it’s the biggest producer, home to a vast and flourishing business that’s run as the monopoly of a state-owned enterprise known as the China National Tobacco Corporation, whose operations extend across 33 provincial administrations and more than 70 state-owned sub-enterprises and another 1,000 commercial enterprises employing in all more than half a million people and specializing in everything from cultivation to sales to the machinery of manufacturing to imports and exports. In 2010, according to data compiled by the State Tobacco Monopoly Administration, it cranked out 2.78 trillion cigarettes. The taxes and profits this throws off amount to more than 7% of central government revenues. In Yunnan, the country’s main tobacco-producing province, it’s more like 92%. 10 INSIDE ASIAN GAMING | March 2014 “Money is at the center of the problem when it comes to resolving to ban smoking in public,” says the Chinese Association on Tobacco Control, a non-profit agency that operates under the auspices of the ministries of Health and Civil Affairs. “Governments are addicted to the economic gains generated by the tobacco industry.” The bottom line for Macau’s casinos and their world-beating US$45 billion casino market last year may have been 3.7 million smokers, quite possibly more, and this isn’t counting Hong Kong and Taiwan and the city’s other major sources of visitation. Design for Evasion The Macau restrictions that took effect 1st January 2013 allow casinos to designate up to 49% of their gaming areas for smoking. All six concessionaires applied for the space in an initial range of 34% to 49% of the floors of 44 casinos. Within days it was clear that what the government in fact Source: John D. Kasarda and Taoyuanhad Aerotropolis instituted was a giant loophole with some regulation around the edges. In Focus Something like more than half of Chinese men smoke, compared with less than 3% of women, and the rate rises dramatically above the age of 20. About 42% of smokers are men from the ages of 35 to 54. It’s the Asian casino industry’s principal demographic. “Our front-line workers told us that casino operators are assembling the most popular games and the manually operated games together into the smoking zones and leave the automatic ones such as slot machines in the non-smoking areas,”said Choi Kam Fu, deputy director-general of the Macau Gaming Enterprises Staff Association. “As a result,” he told the English-language Macau Daily Times, “most workers are still working in areas constantly filled with secondhand cigarette smoke. Air quality has not improved significantly, it might have deteriorated, and that’s the worst scenario, the one we were most worried about.” The association estimated at the time that twice as many dealers were working in the new smoking areas as in non-smoking and suggested the government remedy this with some form of 12 INSIDE ASIAN GAMING | March 2014 ratio of smoking to non-smoking tables. Nothing was done. Around the same time, another workers’ rights group, Forefront of Macao Gaming, called for a variation of the ratio idea. They suggested eliminating slot machines and unmanned automated table games from areas counted as non-smoking. This was not taken up either. “The government doesn’t know the difference between 50% of floor area and 50% of gaming tables, and that’s why we’re inhaling more cigarette smoke,” Forefront said. “If they don’t use the number of tables instead of floor areas for measuring nonsmoking areas, the new rule should be scrapped, otherwise we only suffer more.” So what Forefront did was deliver a petition to the office of SJM Holdings Executive Director Angela Leong, who was running COVER STORY March 2014 | INSIDE ASIAN GAMING 13 In Focus China isn’t just the world’s biggest tobacco consumer, it’s the biggest producer, home to a vast and flourishing business that’s run as the monopoly of a state-owned enterprise known as the China National Tobacco Corporation. In 2010, according to data compiled by the State Tobacco Monopoly Administration, it cranked out 2.78 trillion cigarettes. for re-election to the Legistlative Assembly. SJM’s operating entity, Sociedade de Jogos de Macau, the successor to Stanley Ho’s monopoly and the town’s largest portfolio of casinos, had applied for smoking areas at the top end of the 49% range and had secured 44% on average across 19 properties. Seventeen of these casinos are leased to third parties and operate independently of corporate management, making it difficult to crack down on things like tableshifting. Which is one reason why SJM would have a tough time complying with subsequent air quality tests. The other reason is that most of the third-party casinos are also among the oldest in town and they’re relatively small and characterized at some locations by tightly packed pits under low ceilings serviced by aging, inadequate ventilation systems. Representatives of a labor group called the Association for the Promotion of Casino Workers’ Rights directly petitioned the Health Bureau and the Labor Affairs Bureau. That got them a meeting but little else beyond an assurance that the division by floor space, such as it is, would be strictly enforced and that the results of the air quality tests would be made public. Separately, the Health Bureau issued a directive to the industry requiring it to exempt employees suffering from heart or lung ailments and those at least three months’ pregnant from working in smoking areas. By early February the complaints had made their way to the Legislative Assembly, where some members responded with the radical notion of a full smoking ban. This would bring the casinos into line with other public spaces in the city, most of which have 14 INSIDE ASIAN GAMING | March 2014 been off limits to smokers since 2012. Interestingly, it was Ms Leong who spoke out the loudest for this. The government resisted, which is even more interesting. The Health Bureau’s plan is to review the law in 2015, and it appears they’re not budging from that no matter how patently flawed the rules have shown themselves to be, which proved convenient for Ms Leong, at any rate. She was re-elected handily later in the year. Failing Grades Last April, the Macau Health Bureau released the promised results of an initial round of air quality tests, which showed 28 of the 44 casinos failing in at least one of six criteria. Sixteen were in the SJM portfolio, Melco Crown Entertainment had eight (mostly its Mocha Clubs slot halls), Galaxy Entertainment had three (two of them managed under the company’s City Clubs franchise), and the other was Wynn Macau. Eight failed for carbon dioxide. Six failed for a class of pollutants known as “volatile organic compounds,” which can occur naturally or can be man-made and tend to be found in all indoor environments. They’re produced by plants, animals, microbes and molds and fungi, others are the detritus of paints and coatings, cleaning solvents and gases such as methane. Benzene, a known human carcinogen, is one of them. It’s found in stored fuels, automobile exhaust and environmental tobacco smoke. Most of the failures were for “inhalable suspended particulates”. These can be solid or liquid and work like aerosols when they mix In Focus To get an idea of the risks a croupier in Macau might encounter on a given day, it’s been estimated that a bartender working around smokers passively inhales the equivalent of 10 cigarettes during an eight-hour shift. with the atmosphere of a room. The smallest can range from “gaseous contaminants” at 0.001 micrometers and viruses at less than 0.01 micrometers to bacteria at 0.5-10.0, mold spores, which can grow as large as 100 micrometers, and heavy dust, which can be big enough to be visible. The Health Bureau tested for 10 micrometers and 2.5 micrometers. The former (PM10, as it’s known) includes coarser stuff like dirt, dust, mold, spores and pollen. Eleven casinos failed in this category, all operated under the SJM concession. Three of them are directly operated by SJM—Casino Lisboa, the monopoly era flagship whose original structure dates back to 1970, Casino Oceanus and the adjoining Casino Jai Alai. (Jai Alai has since closed for remodeling.) PM2.5 is of greater concern because these smaller particles are produced by toxic organic compounds and heavy metals— tobacco smoke is a leading source—and because, being smaller, they burrow deeper into the lungs. Researchers suggest that even short-term exposure at elevated concentrations can significantly contribute to heart disease. To get an idea of the risks a croupier in Macau might encounter on a given day, it’s been estimated that a bartender working around smokers passively inhales the equivalent of 10 cigarettes during an eight-hour shift. The American Medical Association associates PM2.5 with high vascular inflammation and atherosclerosis, the cause of a range of cardiovascular problems, including heart attacks. The World Health Organization blames it for about 3% of deaths from cardiopulmonary disease, about 5% of deaths from cancer of the trachea, bronchus and lungs and about 1% of deaths from acute respiratory infections in children under 5. Smoking Bans — What We Know, What We Don’t Where research has purported to turn up pronounced linkages between gambling and smoking, psychologists refer to this as “comorbidity,” a problem with impulse control that heavy smokers, problem gamblers and alcoholics share in common. The American Gaming Association, the national lobbying arm of the US casino industry, asserted some years back that in Nevada the proportion of gamblers who smoked was as high as 70%, more than triple the rate of the population at large. Academics disputed this, and probably it was inordinately high. At the time the AGA was fighting an attempted statewide smoking ban that ultimately was defeated. Australia’s National Institute of Economic and Industry Research looked at this back in 2003 when New South Wales, Victoria and other states were leading the way for most of the world in eradicating smoking in public places. Their analysis showed no difference between the proportion of smokers and nonsmokers who played machines games in Victoria. They did, however, find that smokers gambled on average three times more per capita than non-smokers. In a state whose smoking prevalence rate at the time was just over 20%, betting and gambling operator Tattersalls determined that 36% of its gaming machine players were smokers and they contributed 50% of revenues. Where the linkage seems this clear-cut, smoking restrictions should be readily quantifiable in visitation numbers and revenue results. Yet, this hasn’t been the case. In fact, it has hardly been studied. Isle of Man-based Global Betting and Gaming Consultants aimed to rectify this about six years ago at a time when smoking bans were sweeping the European Union and Scotland had banned it in its casinos and bingo halls and England and Wales were soon to follow. Their study found that in Australia and New Zealand and those US casinos where smoking had been banned, gaming revenues initially dropped between 10 and 20%. The effects tended to be more significant where nearby markets offered smokers convenient alternatives, as they did in Ontario, Canada, which competes with several casinos on the American side of the border, and in US states such as Delaware, which is a couple hours’ drive from Atlantic City. Ontario’s decision to declare smoking off limits in all enclosed public places in 2006 would cost it as much as C$500 million in gaming tax a year, according to a forecast by the province’s Ministry of Economic Development. Conversely, GBGC found that spend eventually recovers, albeit from a lower base. They cited the instance of a US poll in which 31% of casino customers said they would visit more often if their favorite gambling hall was smoke-free, compared with 11% who said they would go elsewhere. Singapore’s casinos provide special areas for non-smokers, as do others in Asia, and the restaurants, shops and convention and entertainment facilities in the two Singapore megaresorts must comply with the citystate’s no-smoking laws. Aside from this, no market in Asia outside Macau has attempted to tackle the problem in a comprehensive way. Late in 2012, there were investment analysts looking ahead to this and predicting a fall-off of several percentage points of gaming revenue in Macau. Instead, the first year in which the restrictions were in force saw revenues surge almost 19%. Thirteen months in, February set a new monthly record at $4.8 billion, an increase of 40.3% over February 2013. Through the first two months of this year, gaming revenue is up almost 24%. March 2014 | INSIDE ASIAN GAMING 15 In Focus China — Smoking Prevalence by Age and Gender Male % Female % 15 – 19 170.5 20 – 24 410.86 25 – 29 440.65 30 – 34 481.2 35 – 39 521.5 40 – 44 562.4 45 – 49 582.4 50 – 54 572.8 55 – 59 533.2 60 – 64 493.5 65 – 69 435.5 70 – 74 385.7 Source: “Smoking Prevalence and Cigarette Consumption in 187 Countries, 1980-2012,” University of Washington Institute for Health Metrics and Evaluation “The government doesn’t know the difference between 50% of floor area and 50% of gaming tables, and that’s why we’re inhaling more cigarette smoke. If they don’t use the number of tables instead of floor areas for measuring non-smoking areas, the new rule should be scrapped, otherwise we only suffer more.” — Forefront of Macau Gaming Eighteen properties failed for PM2.5. These were the Wynn/ Encore Macau complex, two of Galaxy’s City Clubs casinos and 15 properties affiliated with SJM: the Lisboa and the Oceanus/Jai Alai complex, three slot venues (one of them since closed) and the rest third-party operated. Ms Leong, who has emerged as SJM’s voice on the smoking issue, responded soon after the results were publicized, saying the company would act quickly to make improvements. Which it did. In October, the results of a second round of tests were released, showing failures reduced to 16 properties market-wide. But Secretary for Social Affairs and Culture Cheong U pronounced the results “unsatisfactory,” and the Health Bureau ordered the offenders to submit plans to reduce their approved smoking areas by 10%, as the rules prescribe. By the middle 16 INSIDE ASIAN GAMING | March 2014 In Focus One million people will die in China this year from tobaccorelated diseases. An estimated 100,000 of these deaths will come from exposure to secondhand smoke, which will afflict some 740 million non-smokers on a daily basis. The World Health Organization expects the country’s tobacco-related deaths to increase to 3 million over the next generation. of December, all of them had: five Mocha Clubs (two of which have since closed under unrelated rules limiting gambling in residential areas), eight SJM third-party satellites and Galaxy’s StarWorld. At that point, the six concessionaires had already suggested that providing gamblers with airport-style smoking rooms might help and asked for permission to set them up. But, again, strangely, the government appeared to be in no hurry to act and instead referred the request to what Mr Cheong called a “cross-departmental government team“ for deliberation. SJM went ahead and set one up anyway at the Casino Crystal Palace, an aging two-story wing of the old Lisboa. Ms Leong said the rooms might be added at other properties. Problem China Across the border in China, 1 million people will die this year from tobacco-related diseases. An estimated 100,000 of these deaths will come from exposure to second-hand smoke, which will afflict some 740 million non-smokers on a daily basis. The World Health Organization expects the country’s tobacco-related deaths to increase to 3 million over the next generation. The central government has set itself the lofty goal of banning indoor smoking in public areas by the end of this year, and to set an example government officials have been told not to puff in public places such as hospitals, public transport or schools while on duty. Critics have their doubts. The Ministry of Health issued guidelines three years ago prohibiting smoking in places like hotels and restaurants only to have them routinely flouted because they aren’t “strictly enforced,” according to Xinhua. The Chinese Association on Tobacco Control notes that about half the country’s 300 or so cities have ordinances restricting smoking. Guangzhou, the capital of Macau’s neighboring province of Guangdong—the casinos’ second-largest single feeder market after Hong Kong—has one of the strictest. The deputy director of the Standing Committee of the Guangzhou Municipal People’s Congress saw the effects for himself when he showed up at the city’s main bus March 2014 | INSIDE ASIAN GAMING 17 In Focus Fifteen government departments are responsible for enforcing Guangzhou’s smoking restrictions. Since they were introduced, more than 120,000 checks have been conducted and more than 4,000 “rectification notices” issued. As of January, in a city where it’s estimated that more than one in five adults smoke, only one person and five companies have been punished with fines. terminal on an inspection tour last October to find people smoking everywhere. With a flock of bureaucrats and journalists at his heels he confronted one of the offenders, an elderly man, who promptly offered him a cigarette. Fifteen government departments are responsible for enforcing Guangzhou’s restrictions. The staff involved totals more than 2,700. Since the curbs were introduced 13 months ago, more than 120,000 checks have been conducted and more than 4,000 “rectification notices” issued. As of January, in a city where it’s estimated that more than one in five adults smoke, only one person and five companies have been fined. To date these have totaled 26,550 yuan, or a little over US$4,000. In 2008, with an eye on its Summer Olympics image, Beijing enacted a law requiring restaurants and bars to provide non-smoking sections and set a goal to ban smoking in all indoor spaces by 2010. Last year, with the games well back in the rearview mirror, the ban was postponed to 2015. CATC says that in five years the law has not resulted in a single fine. Xinhua reports that the National Health and Family Commission is now working on a law for all of China that spells out clear punishments. But anti-smoking advocates contend that until government breaks its dependence on the revenue from its own tobacco conglomerate, enforcement will continue to be lax. “China stands on its own in the magnitude of the problem,” said “China stands on its own in the magnitude of the problem. Unless there is change in China, we won’t proceed further in reducing the tobacco epidemic in the world.” — Dr Judith Mackay, senior advisor, World Lung Foundation 18 INSIDE ASIAN GAMING | March 2014 Dr Judith Mackay, the senior advisor to the World Lung Foundation. “Unless there is change in China, we won’t proceed further in reducing the tobacco epidemic in the world.” The consequences are far-reaching, as she points out. “It’s a huge economic problem. There’s all these things ranging from medical and health care costs, the costs to the families, and there’s the cost of second-hand smoke.” All of which Macau and its people and those whose job it is to promote their welfare have only begun to tally. In Focus March 2014 | INSIDE ASIAN GAMING 19 COVER STORY SJM’s vision for Cotai —very French, very aspirational. The Last Resort Lisboa Palace won’t open until 2017 at the earliest —the final splash of Cotai’s next wave—and it promises to be worth the wait T he company founded by Stanley Ho to take his gaming empire forward in the post-monopoly era is still the best-known among players and probably the most respected. But its Hong Kong-listed stock consistently lags the competition in valuation, the much smaller peninsula operations of Wynn Macau and MGM China included. Sands China has outstripped it in terms of hotel rooms and floor space. In February, the Sands juggernaut on Cotai dethroned it from its longstanding position as the market leader in gaming revenue. “SJM’s only problem is it has only ever been a gaming company,” 20 INSIDE ASIAN GAMING | March 2014 says David Green, who heads Macau-based industry advisors Newpage Consulting. “It is a company so ingrained in gaming,” as he recently put it to Reuters, “that it could be a limiting factor.” Ambrose So, a protégé of Stanley Ho’s going back more than three decades and chief executive of SJM Holdings, the company’s publicly traded parent, acknowledged as much in his remarks at a ceremonial groundbreaking for Lisboa Palace on 13th February. “Ten years back the main thing for [the customers] was really gaming-centric. They just wanted to go to the casino and were glued to the tables. We have seen there is a gradual change.” COVER STORY Change is what is driving the company’s thinking on Cotai. “We are mindful,” Mr So said, “this is a new area we have come into in which we compete with the other operators.” So SJM has something to prove with the multibillion-dollar Lisboa Palace, and it plans to do just that. Grant Govertsen, a principal of Las Vegas-based boutique brokerage Union Gaming Group and founder of the firm’s Macau office, was among the numbers guys who came away from the groundbreaking a fan. “We believe that the Lisboa name has exceptionally high name recognition with mainland visitors to Macau and should result in a natural attraction to the site,” he stated in a client note issued the same day. He would have been “disappointed,” he said, if SJM hadn’t brought the brand to Cotai. He likes the overall design, too, the fanciful recreation of a palace in the grand style of Versailles—“certainly not the only new project with a French theme being constructed on Cotai,” he wrote, but “We think the theme resonates well with mainland consumers. Ultimately, mainland consumers view Europe in general and France in specific as very aspirational destinations.” It doesn’t get any more aspirational for China’s nouveau riche millions than Versace, and their participation as a hotel brand—a 270-room “Palazzo Versace” will be one of two six-star hotels at the resort—is part of what stands the project apart from the rest of the lavish competition that will already be up and running when Lisboa Palace opens in 2017 as the last of the six new Cotai megaresorts. Karl Lagerfeld is lending his cachet to the other ultra-luxe room tower. The Karl Lagerfeld Hotel, containing around the same number of rooms as Versace’s, is the famed Chanel designer’s first foray into hospitality. Plans for a third tower, SJM’s own “Lisboa Palace,” call for 1,450 five-star rooms. Mass Market Share 2013 Jan ‘14 Sands China 29.7% 30.8% Galaxy Entertainment 16.0% 15.7% Wynn Macau 7.6% 7.0% SJM 26.7%25.5% Melco Crown 12.9% MGM 7.0%7.9% 13.2% Figures may not total 100% due to rounding Source: DICJ, company data Slot Market Share 2013Jan‘14 Sands China 31.2% 30.5% 12.2 11.8% 13.5 14.4% Galaxy Entertainment Wynn Macau SJM 10.0%9.8% Melco Crown 17.5% MGM 15.5%15.5% 18.0% Figures may not total 100% due to rounding Source: DICJ, company data The Bridal Pavilion reflects the core theme of Lisboa Palace as a blend of Chinese and classical Western architectural motifs. March 2014 | INSIDE ASIAN GAMING 21 COVER STORY Change is what is driving SJM’s thinking about Lisboa Palace, which the company hopes to expand by another 180,000 square meters with adjoining land controlled by the youngest and last of Stanley Ho’s consorts, Angela Leong, who is an executive director of SJM and a major shareholder. “We are mindful,” said Chief Executive Ambrose So, “this is a new area we have come into in which we compete with the other operators.” In total the resort will encompass 521,000 square meters knit together by rooftop gardens under a glowing dome that will be visible inside and out. High-end retail covering 34,000 square meters and a luxury spa, musts for a 21st century destination, will help round out the offering. There will be swimming pools indoors and out. SJM’s reputation for good food will be on ample display (36,000 square meters of restaurant and entertainment space is contemplated). A further romantic touch is planned in the form of a “wedding pavilion” richly detailed with symbols (dragons, the phoenix, the lotus) associated in Chinese lore with love and marital harmony. The design has been 18 months in the making, according to architect Perry Brown, senior vice president of Southern California22 INSIDE ASIAN GAMING | March 2014 based WATG and the firm’s partner in charge of the project, which will come together as a three-way collaboration involving also a sister firm of WATG’s, Beverly Hills-based Wimberly Interiors. The selection of WATG, creators of The Venetian Las Vegas and Atlantis Paradise Island in the Bahamas, is emblematic of SJM’s commitment to achieving what Mr Brown calls a “total experience”. “It’s taking it to that next level,” he explains. “It’s what’s going to make this a unique destination.” WATG has designed resorts from Dubai to the Maldives, from Palm Desert, Calif., to Orlando, Fla., from Uncasville, Conn., to Egypt’s Red Sea coast, but few have been more satisfying for him as a work in progress than this one. “SJM, they set the vision, they’re clear with it, they continue to pursue it,” he says. “They respect the quality of COVER STORY It may be good public relations to expound the fact, as SJM does, that it is the only operator with historical roots in south China. But there is history to back it up. Stanley Ho’s grandfather was a stepbrother of Sir Robert Ho Tung, the Hong Kong businessman and philanthropist who financed the Xinhai Revolution of Sun Yat Sen that established the Republic of China. Sir Robert was one of the few Chinese to live on colonial Hong Kong’s Victoria Peak and was twice knighted by British monarchs. He founded a library in Macau on the site of a mansion where he’d taken refuge when the Japanese invaded Hong Kong in the Second World War. Stanley Ho, was born in Hong Kong in 1921 and planned to attend the University of Hong Kong on a scholarship, but his education and his stay in his native city were similarly cut short by the invasion. He also fled to Macau, where it’s reputed he made his first fortune smuggling luxury goods to the mainland during the war. One of his early partners in Sociedade de Turismo e Diversões de Macau, the private company he founded in the early 1960s to run Macau’s last casino monopoly, was Hong Kong tycoon Henry Fok, a native of Guangzhou who had also fled the colony ahead of the Japanese and who ran guns, steel and rubber to Mao’s China during the Korean War. Renowned for his philanthropy, Mr Fok would serve as vice chairman of the National Committee of the Chinese People’s Political Consultative Conference. Prior to his death in Beijing in 2006 he was viewed by many as possibly the most powerful Hong Konger in China politics. Since the handover, only three Hong Kong citizens have had their caskets draped in the national flag. He was one of them. SJM will be wearing its patriotism on its sleeve on Cotai. This is what Perry Brown refers to when he talks about the intensity of SJM’s engagement with the look and feel of Lisboa Palace, whose faux Gallic classicism will be informed by an aesthetic fancifully characterized as “Chinoiserie” but which will at some level, indeed on several levels, attempt to convey through its décor and via an attraction called “A Fantasy World of Sino-Western Cultural Interchange” a sense of Macau’s significance as the first and still one of the more profound encounters between China and the West. The company views itself as the guardian and promoter of a heritage, and it continues to devote a portion of its considerable resources to ensure the resorts it directly operates serve as repositories of it. Ambrose So is an active patron of education and the arts. He also is a noted practitioner of traditional Chinese calligraphy. His work has graced a set of stamps issued by the Macau Post Office and it’s been exhibited in collections in Hong Kong and as far away as Princeton University and the US Library of Congress. It’s an everyday thing in the lobby of the Grand Lisboa to see crowds of tourists from the mainland snapping photos of the many fine examples of the decorative arts displayed there, some of them genuine antiquities, like the bronze horse’s head that Stanley Ho—the only living person to have a street in Macau named after him—donated to the Chinese government, part of a set of two he bought at foreign auction (the other a pig’s head, now in Beijing) that formed a “water clock” of sculptures from the Chinese zodiac looted by Anglo-French forces when the Summer Palace of the Qing emperors in Beijing was razed in the Second Opium War. The groundbreaking ceremony was all about how China influenced Europe (and vice versa) through the stylistic ethos of chinoiserie. Macau’s Secretary of Finance and the Economy Francis Tam was in attendance. The horse’s head was brought up from the hotel lobby for the occasion. A scale model of the resort was displayed for the press in a room at the Grand Lisboa decorated floor to ceiling with paintings, reproductions and artifacts elaborating on the theme, some on loan from the Macau Museum. Samples were shown of the fabrics and treatments WATG and Wimberly will employ. Guests were given an 18-page color brochure penned by historian and academic Fok Kai Cheong, dean of the faculty of arts of Macau Millennium College, where Mr So is an honorary professor and has served as a chancellor. Professor Fok wrote of the planned “Fantasy World” as something perceived by SJM—“the only indigenous corporation representing both local and national interests”—as a VIP Revenue Contribution to GRR is Trending Down Macau Names Share Performance Since Jan 2013 design. They value it. That’s rare with clients. They really want to see it through. We enjoy that.” The Home Team Melco MGM Galaxy MPEL Sands China Wynn Macau SJM HSI 0% 50% 100%150% 200% Source: DICJ, Morgan Stanley Research Source: Bloomberg March 2014 | INSIDE ASIAN GAMING 23 COVER STORY civic responsibility, “to extend [China’s] global influence through cross-cultural communication by demonstrating to the world the excellence of China’s cultural achievements in the past”. This “historical art movement,” as Mr Brown terms it, is “the unique overlay” to Lisboa Palace, and it was developed, he says, “at the urging of the SJM executive group”. “That,” he emphasizes, “is what the guest will experience.” Same-Store Blues How all this translates into revenue is subject to calculations of an altogether different nature. “Obviously what drives all these properties at the end of the day isn’t the look, it is the demand to play baccarat,” says analyst Philip Tulk of Standard Chartered in Hong Kong. In line with the government’s desire to promote Macau as an all-around destination, gaming will occupy only about 10% of the public space at Lisboa Palace, as SJM reckons it. Plans call for a casino of 27,000 square meters the company wants to stock with as many as 700 table games. It’s not going to get them all. The government’s cap on new tables of 3% a year through the expiration of the current concessions precludes it. The other five resorts opening on Cotai between now and 2016 will deal with the same constraint. Morgan Stanley’s Praveen Choudhary, for one, is “concerned about SJM getting a proportionate number of tables to help maintain the return profile,” especially if the company follows through with plans to expand the resort by another 180,000 square meters with adjoining land controlled by the youngest and last of Stanley Ho’s Karl Lagerfeld is lending his cachet to the other ultra-luxe room tower. The Karl Lagerfeld Hotel, containing around the same number of rooms as Versace’s, is the famed Chanel designer’s first foray into hospitality. (From left) Frank McFadden, president, Joint Ventures & Business Developments of SJM; Veronica Chou, director of KARL LAGERFELD GREATER CHINA; Karl Lagerfeld; Angela Leong, managing director of SJM;. Louis Ng, director and chief operating officer of SJM; and Pier Paolo Righi, CEO and president of KARL LAGERFELD Group BV. 24 INSIDE ASIAN GAMING | March 2014 COVER STORY consorts, Angela Leong, who is an executive director of SJM and a major shareholder. However, only about half her parcel actually has been gazetted (officially approved, that is) for commercial purposes, and this may be complicating the negotiations to unite them, which no doubt have involved the government. The half that has been gazetted is not zoned for gaming. Mr Tam, moreover, has said there will be no more approvals for large-scale casino development. Grant Govertsen of Union Gaming Research Macau expects the site will add a “significant amount of non-gaming amenities” that could include “many thousands of hotel rooms, entertainment, etc.” Mr Choudhary, writing on the day of the groundbreaking, said it could amount to another HK$30 billion in capex, which, as he notes, certainly would put pressure on returns in the absence of a gaming element. The cap anticipates around 1,900 new tables in the market through 2023, or about 325 per concessionaire. Mr Tulk is not alone in believing this will be exceeded well before that date. He projects an average closer to 400-425, augmented by “bonus allocations” the government will conjure as a reward for investments in non-gaming. Mr Choudhary uses 300 tables at Lisboa Palace to value an additional HK$4.40 per SJM share (HKSE: 0880) into his forward price target. Mr Tulk values in $5.80. It works out to only 20.9% of his target price, way less than the impact he assigns the Galaxy Macau Phase 2 and Studio City openings, which are much nearer on the horizon. He’s skeptical of the 2017 opening date, for one thing. “I think it’s quite reasonable that it might not open until 2018,” he says. “That’s quite a long ways off.” He’s not impressed with the location either, noting that it lies outside the radius of the city’s Light Rail as currently planned— although it’s possible that could change—and rather distant, in his view, both from Wynn Palace, which will be the closest resort, and the main Cotai action. “It’s not that easy to get to,” he says. Investors are more concerned near- to mid-term on the prospects of SJM’s existing operations, capacity constraints having emerged as perhaps the biggest issue, particularly as Cotai continues to ramp up for Melco Crown and Sands. SJM enjoyed a 25% surge in share price toward the end of 2013—impressive but well below the competition, which doubled on average. After a year in which it led the market in gaming revenue its share price entered 2014 trailing the median by triple digits, the multiples it commanded both in terms of price/earnings and enterprise value/EBITDA the lowest of its peers. “A lack of space at core properties and an insufficient number of hotel rooms make it hard for SJM to compete for new business,” Mr Tulk wrote in a December note to investors. It doesn’t get any more aspirational for China’s nouveau riche millions than Versace, and their participation as a hotel brand—a 270-room “Palazzo Versace” will be one of two six-star hotels at the resort—is part of what stands the project apart from the rest of the lavish competition that will already be up and running when Lisboa Palace opens in 2017. March 2014 | INSIDE ASIAN GAMING 25 COVER STORY VIP Rolling Chip Turnover (MOP millions) Sands China 1Q13 2Q13 3Q 13 4Q 13Market Share Jan. ‘14 278,177281,231288,997 329,963 15.6% 80,995 Galaxy Entertainment 340,374361,349378,831 439,492 20.1%126,623 Wynn Macau 203,923219,429220,112 250,519 11.8% 69,840 SJM 487,042489,348520,472 589,094 27.7%158,887 Melco Crown 256,304259,932228,171 247,965 13.7% 63,991 MGM 193,303207,963209,202 244,375 11.2% 62,669 Figures may not total 100% due to rounding | Source: DICJ, company data It may be good public relations to expound the fact, as SJM does, that it is the only operator with historical roots in Macau and south China. But there is history to back it up. The company views itself as a guardian and promoter of a heritage, and it continues to devote a portion of its considerable resources to ensure the resorts it directly operates serve as repositories of it. 26 INSIDE ASIAN GAMING | March 2014 As a consequence the company has become overly reliant, in his view, on cash rebates to lure higher-spending play to its mass-market tables, the prized segment known as “premium-mass,” a strategy that he sees knocking margins around by 12-15% compared with nonrebated premium mass. He expects management will be punching away with changes this year to Grand Lisboa’s mezzanine area involving the addition of more premium-mass tables (and less VIP). It’s also possible they could take back the remaining 80 tables from the company’s troubled Greek Mythology satellite on Taipa island, although he wonders whether there is enough space to “usefully” employ them. He notes as another positive the reopening of the company’s directly operated Casino Jai Alai (with 170 new hotel rooms) later this year. A lot could depend on VIP. It’s the heart of SJM’s business, but it continues to weaken market-wide relative to mass. The fourth quarter of 2013 was the 10th in a row in which VIP revenue had fallen as a proportion of the whole. Not surprisingly, the number of mass tables has grown sequentially throughout this period while VIP’s have remained roughly unchanged. In January, a month when SJM once again led all comers in rolling chip volume, VIP revenue market-wide dipped 1% year on year. SJM’s share fell by 0.8%, mainly on poor luck. The sector’s 60.6% of the market was its lowest share ever. “In 2014, we see risk rising with limited new supply, tightening liquidity, and competition from premium mass,” Mr Choudhary wrote on 24th February, two days before SJM released its results for the fourth quarter, in which the company would report a significant increase in EBITDA of 23% for the three months ended 31st December on a 13% increase in gaming revenue to HK$23.7 billion, which was below the market’s +19%. “We believe the outlook for SJM remains positive,” Mr Govertsen responded in a client note, “and especially so at its flagship Grand Lisboa property, which we are currently modeling to grow GGR during 2014 at slightly under our market-wide growth rate.” Mr Tulk is bullish on Macau, forecasting growth of 16.7% versus current consensus of 15%, but he has SJM trailing the market by about two percentage points. He expects the company will underperform both in VIP (+11.2% versus +11.5% for the market) and mass tables (+22.5% versus a market-wide +30%). As he states it, “They have much lower EBITDA margins. They have much less control over their operations because half their revenue goes through third-party operations. Their multiple today reflects COVER STORY “A lack of space at core properties and an insufficient number of hotel rooms make it hard for SJM to compete for new business,” says Standard Chartered analyst Phlip Tulk, with the result that the company has become overly reliant, in his view, on cash rebates to lure higherspending play to its mass-market tables, the prized segment known as “premium-mass,” a strategy that he sees knocking margins around by 12-15% compared with non-rebated premium mass. what’s going to happen tomorrow, and that includes Cotai. But Cotai is like four, five years away for these guys instead of one year for Galaxy, one and a half years away for Melco, and so on. It reflects all these things. It also reflects growth, that slower growth profile. They’re growing, but they’re not growing as fast as the market.” Writing last month, Mr Choudhary took the converse view that investors should “overweight” on the shares: “We believe SJM is a value play on the Macau sector, which is growing at a very healthy rate driven by strong demand from mainland and benefits from oligopoly. … With the Cotai project expected to start construction in 1Q14, stronger 4Q13 QoQ, moving 30 tables to Grand Lisboa (1H14), opening of Jai Alai hotel (by November 2014) and valuation discount versus peers, the stock price should move higher this year.” Analyst Kenneth Fong, writing for J.P. Morgan on the day of the groundbreaking, wondered if the ceremony later that day “may redirect market attention back to this underperforming name”. It didn’t. The stock has been trading, at any rate, at the upper range of its 52-week high of HK$28. The release of Q4’s results saw volume almost double at one point (on 27th February, the price jumped 2.4% before closing roughly at where it opened). Heading into March it was up all of 2.8% since Lisboa Palace was unveiled. March 2014 | INSIDE ASIAN GAMING 27 FEATURE Born of Consolidation Tom Nugent, Crane Payment Innovations’ president of Gaming and Retail, extols the virtues of being bigger and broader in the automated payment systems field Crane Payment Innovations held a launch event at last month’s ICE Totally Gaming expo. L ast month’s ICE Totally Gaming expo in London witnessed the launch of a new brand promising the industry’s most comprehensive portfolio of cash management solutions for gaming, financial, retail, transport and vending markets. Crane Payment Innovations, or CPI, was born of the recent acquisition of MEI by Crane Co., consolidating the note and coin products offered by MEI and Conlux, as well as Crane Payment Solutions’ Cashcode, Money Controls, NRI and Telequip brands. “The MEI side is predominantly cash, currency, physical bills and notes, while CPS is primarily coin products,” explains Tom Nugent, CPI’s new president of Gaming and Retail—the position he formerly held at MEI. “By bringing those together, we’re able to offer our customers a portfolio of technologies and service all of their needs.” 28 INSIDE ASIAN GAMING | March 2014 “The combined knowledge of CPI allows us to offer customers the personnel, experience and products to find solutions that impact the bottom line,” adds Mr. Nugent. “And, ultimately, that is how we should be measured. We aspire to set a new standard—driving transaction, asset and maintenance efficiencies into customers’ operations.” While mergers inevitably lead to speculation about removal of duplicate product lines across the two companies involved, Mr Nugent stresses that CPI’s inclination is to maintain a diversity of offerings. “We know there are some minor overlaps and we will take a hard look at that, but our mantra is ‘customers first; no customer left behind.’ So if somebody is enjoying a certain technology the last thing we want to do is take away something that works for their business. We put in a lot of effort to make sure our customers are satisfied with the technologies we’re bringing.” The new entity will enjoy expanded capabilities, according to Mr Nugent. “My engineering team grows by 40%. Now we have the ability to develop new technologies together whereas perhaps we were previously both developing competing similar technologies. We’ll also have more capability on the sales side and the tech support side—the way we interface with our customers. We’re just broader and stronger.” Whereas MEI was previously owned by private equity firms, “Now being owned by a public company and one that’s aggressively investing in this space is very exciting for us,” adds Mr Nugent. “If you look at what Crane has done and how many acquisitions FEATURE “My engineering team grows by 40%. Now we have the ability to develop new technologies together whereas perhaps we were previously both developing competing similar technologies. We’ll also have more capability on the sales side and the tech support side— the way we interface with our customers. We’re just broader and stronger.” Tom Nugent, Crane Payment Innovations’ president of Gaming and Retail they’ve made since 2006—this is the fourth one in this space—to have an owner that’s so committed to that space and willing to invest in it is incredibly exciting for the future.” The merger will obviously add up to certain cost savings as well. “There are some redundancies,” acknowledges Mr Nugent. “There’s also the supply chain where we’re both buying technologies or materials, so now we have as a bigger company the ability to leverage our supply chain and leverage our capabilities in different locations. “Another thing is Crane and MEI both have physical offices in some places. In Las Vegas we have two different physical offices three miles apart. [In January] we brought those together. We’re doing the same thing in other locations. Australia is next. That gives you one location, you reduce some costs associated with that and bring the families together.” Long Time Coming The completion of the acquisition has been 24 months in the making from when MEI began to look for options for future development, which led to it forging a relationship with Crane Co. Although Crane had originally announced its intent to acquire MEI on 12th December 2012, the process was held back by the European Commission’s request that two CPS products first be divested in order to avoid the formation of monopolies following the merger. Neither of the divested products were in gaming. Although Mr Nugent is excited about what CPI will be able to offer customers, he The new SCR note recycler joins the SC Advance note acceptor and EASITRAX Soft Count in MEI’s portfolio of cash management solutions. points out, “Our challenge, in the immediate future, is to temper the enthusiasm of what can be with the realism of what needs to happen to provide the level of service customers have associated with these brands.” It’s a work in progress, and the new entity will begin to take shape as corporate and customer-facing functions are consolidated. CPI emphasizes that until core functions can be assimilated in a manner that is seamless to customers, it intends to have CPS and MEI act as separate companies in a “business as usual” state. In Asia, the MEI and CPS brands have distinct followings. “MEI does very well in Macau on the traditional casino side, whereas in Australia, where there’s still a lot of coins usage, you have a lot of Crane influence there,” says Mr Nugent, adding, “And in the Philippines, Crane has a presence in the bingo markets while MEI has the casino presence. So we’re able now to service customers however they grow.” Meanwhile, MEI has been growing share in several key Asian jurisdictions, notably Macau, “where it used to be a one-competitor market; now it’s a two-competitor market. And that’s good for our customers because they have a choice, versus in the old days when it was just the other guy.” “Asia remains a very important market for us,” continues Mr Nugent. “I spend quite a bit of time there and we have local teams in each of the countries. We know that Asian gaming continues to grow. We will continue to put additional resources there and look forward to all the new exciting developments.” March 2014 | INSIDE ASIAN GAMING 29 30 INSIDE ASIAN GAMING | March 2014 COVER STORY March 2014 | INSIDE ASIAN GAMING 31 Insights Sporting Chance Sports betting is becoming a mainstream investment opportunity, and one Australian company is at the forefront B rendan Poots is the founder and CEO of Priomha Capital, the world’s first fund manager centered on sports and events. The Australian, a keen sportsman himself, has overseen booming returns far in excess of more traditional funds. He spoke with Inside Asian Gaming about the genesis of Priomha, his methods and the future of the market. IAG: It seems the media has been paying more attention recently to sports betting, both in a positive and negative manner. Is the extra attention affecting Priomha? Mr Poots: There are two sides to it. Unfortunately, sports betting still struggles with a stigma—it’s dirty, underground, old men with crusty beards smoking cigarettes trying to win $5, but it’s very different to that now. We’re always trying to defend the new side. With advancements in technology and global broadcast rights of sport it is a very different landscape than even 10 years ago. The fact that there’s more happening is raising it in people’s consciousness, which is a positive. Even so, if in the financial markets someone like Madoff has a Ponzi scheme, people brush it off as a one-off and the world still turns, but in sports betting people think that all the time and the industry is disproportionately tainted. Have you found that investors take a gambling fund seriously? Yes, investors do. We started informally about six years ago with me funding it while I was working. The original investors were interested because of their interest in sports. As part of our transparency, investors can see the bets made on a team or player beforehand, except for any opportunistic in-match betting, for which they get updates—for example, we were giving people updates every day in the first cricket Test between Australia and South Africa. The original investors liked the idea of having their money invested professionally while still being able to “cheer” on a result. Over the last two years, sentiment has gone from looking for a good bet to looking for a solid return that is uncorrelated to all other global markets. We’re now being seen as a viable alternative to flagging stock portfolios, property, etc. We’re increasingly being seen as a more mainstream alternative investment class, taking bigger investments and being looked at more seriously. I thought originally it’d be just people in our network, now people we’ve never met are investing hundreds of thousands. What led you to launch Priomha? I studied chemical engineering, so I had a maths and quantitative 32 INSIDE ASIAN GAMING | March 2014 “We’re now being seen as a viable alternative to flagging stock portfolios, property, etc. We’re increasingly being seen as a more mainstream alternative investment class, taking bigger investments and being looked at more seriously.” background, then after uni I played cricket in England for four years. And I always liked a bet. In county cricket the overseas pro player is always funded by a wealthy person connected to the club. The guy who funded me was a bookie. I worked sometimes in the bookie shop and started seeing the amounts of money laid out on sport. Fast forward to 2007 and I studied at Columbia University in New York—we were taught about trading securities, oil, gas, etc. I got bored of that, mainly because of the underlying asset, but thought that I could use the same principles trading in sport, so toward the end of 2007 I started by trading $20,000 of my own money in sport. In 2009 I was made redundant post-GFC and decided that rather than dusting off my CV and looking for a job in a bad economic climate I’d trade sport full time. Insights Towards the end of 2009 a conversation with my father changed things irrevocably and convinced me of the merits of a Sports Hedge Fund. I took out a 15-leg sporting multi—I had about $3,000 to win about $40,000. It was the last leg, I’d got the first 14, and the Wallabies (Australian rugby team) were playing Scotland. I was on the Wallabies, and they lost 9-8 after they missed many kicks for goal and played very poorly. It was the first time that Scotland had beaten Australia in almost 30 years! I said to my dad that I’d lost my $3,000, and he said no, you’ve lost $40,000—all you had to do was lay off and you would’ve had it. The hedge fund was born, and in 2010 I started looking for outside investors who believed in the concept. I applied my skills and knowledge from business school like risk management and portfolio management to sporting markets. The most important thing needed now in terms of attracting investors is education. The biggest change in the last ten years is in-play betting. Sports betting used to have a binary outcome, now you can take a position every minute in football, every ball in cricket. You can invest during a horse race. Odds fluctuate during a match, so you can trade the curve of a team like trading the curve of gold or a stock. Multis allow you to hedge a lot more. What happened on that cold night in Scotland in November 2009 will never happen again. How long did it take to develop the initial database? The first one we built was for horse racing. We started with 20 variables and kept monitoring and adding. You can write programs to scrape data from the Internet, which we outsource to computer science people—the difficulty is deciding which variables matter. For example, in a Test match in cricket, there are factors to be considered like batting first versus second, winning the toss and putting the other side in to bat, etc. All of that needs to be weighted. Data is just a commodity; it’s how you use it that’s important. Every innings, every ball goes into our database and is updated live— player stats as well, like a batsman faced X amount of balls from a right-handed bowler and X from a left-handed bowler. All that is automated, it’s just data extraction. One good thing about sport is there’s so much data. The most time-consuming thing is getting it into a format you can understand and then determining which pieces are worthwhile. The initial database for any sport takes a couple of months. Thereafter it’s a “living thing”, being forever updated. Developing a predictive algorithm takes longer. Firstly it gets back-tested against previous results, testing hypotheses and variables. Once that’s completed it’s then tested “live” with actual stakes—albeit small. At some point thereafter—12 months or so—it’s then considered ready for primary trading. The algorithms are forever monitored for efficacy and changed when needed. It’s an ongoing process but the insights are what help to identify trading opportunities. A good example was in the recent first cricket Test between Australia and South Africa at Centurion. (Australian captain) Michael Clarke declared the second innings closed and left South Africa 480+ runs to win (instead of batting on and leaving a bigger target). South Africa went immediately from $44 to $7. We knew Clarke would declare—he’s an attacking captain. We could back South Africa at $44 and lay off at $7. This clearly showed some of the inefficiencies in the sports markets. The market rated South Africa at $7—a one in seven chance of winning, or alternately a 14% chance. Our model rated South Africa’s probability of winning at less than 0.5%, or in terms of odds $200+. No team had ever scored that many to win, the wicket was very difficult for batting and Mitchell Johnson was bowling well. The latter two points were judgment or intuitive assessments that the model doesn’t assess. With such a significant edge on the market, we opened a maximum position (3% FUM total exposure) by betting against a South African victory. South Africa were very quickly in trouble, never “The biggest change in the last ten years is in-play betting. Sports betting used to have a binary outcome, now you can take a position every minute in football, every ball in cricket. You can invest during a horse race. Odds fluctuate during a match, so you can trade the curve of a team like trading the curve of gold or a stock.” March 2014 | INSIDE ASIAN GAMING 33 Insights Do those high returns necessitate a very high capital churn rate? We try and turn over the fund once to twice a month—we’re still improving and optimizing that, but of course it’ll depend on opportunities that arise. Pari-mutuel & exchange betting, of course, is about winning money from other bettors. There are differences of opinion over how well educated casual bettors are. What’s your position? “We strongly hold a belief in ensuring there’s a human component to trading, because there’s a lot of emotional money—if you can be unemotional there’s money around that is there for the taking.” recovered, lost the match and the trade paid out in full without the need to hedge our position. We strongly hold a belief in ensuring there’s a human component to trading, because there’s a lot of emotional money—if you can be unemotional there’s money around that is there for the taking. Additionally, as per the recent Test match it’s difficult to model factors such as momentum, or specifically a player’s dominance over others psychologically. In the stock market, if you’re looking to trade momentum you can see momentum in buy or sell orders, but in a sports match you can feel it but not model that element, so it needs a human component. We use 85% statistics and 15% judgment— that’s the target for all sports. It used to be more like 50-50 when we had a less developed database. How has your performance compared to other quants or hedge funds? It has blitzed them. Over the last four years we’ve returned +180%. The global hedge fund index since 2010 is up less than 6%, about the same as the Australian stock market. During that time we’ve also had fewer negative months than hedge funds and the ASX. We’ve been steadily going up, despite most people’s preconceived ideas and expectations of the sports betting market. Importantly our volatility is lower than those of our comparative indices. This is a function of in-play trading: you no longer lose 100% of your stake because it’s not a binary outcome anymore—you can get out and lose “only” 30%, not 100%. 34 INSIDE ASIAN GAMING | March 2014 It depends. Bettors are more educated now because there’s more info available. If you look at big events like the Melbourne Cup, with once a year punters, it’s easy as there’s a lot of uneducated money contributing to the markets. However, most punters bet regularly and are better informed. So they’re more educated, but they’re not necessarily more disciplined or sophisticated. Money management and identifying value are two keys to long-term success. For example, as a casual punter, if you think something can win you’ll back it even at short odds, but a sophisticated or disciplined punter will wait till it gets to its “correct” price. Casuals might bet every race; smarter punters might only have two to three a week. Stick to your model, be disciplined or you’ll lose money is the idea. More money is predicted to flow into sports betting in the coming years. Are you noticing more formalized competition because of this? No, not really. There are lots of syndicates betting. In May 2013, there was a policy push for Vegas to open up to private equity funds as well as individuals. It was knocked back as it was put in too late, but it comes back up for review next year. There’s a growing momentum for sports betting in the US, and I think it’ll open up. Currently a lot of sports betting is under the table as it’s illegal—it’s only legal in “Over the last four years we’ve returned +180%. The global hedge fund index since 2010 is up less than 6%.” Insights The value of online betting Mr Poots in his Melbourne CBD office “One reason we’re looking to leave Australia is that in some ways it’s not a good place to be,” says Brendan Poots, founder and CEO of Priomha Capital. “When a game’s on, in-play trades have to be by phone—they can’t be done online. For example, in the 2013 FA Cup quarter final, Wigan played Everton at Everton. We bet against Wigan. Our strategy in general is that if a game is 0-0 after 30 minutes we’ll exit the trade if we’re not in the money, as it was that day. So we were watching and got on the phone to exit, then while we were repeating the spelling of our account name, Wigan scored. Markets tend to go crazy after a goal, so we said we’d call back in a few minutes—then Wigan scored three goals in two minutes, which is of course very unusual, but in this instance very costly. “If we could’ve pressed a button we would’ve exited with a small profit. As it was, we lost the whole stake. Even in New Zealand that wouldn’t have been a problem, Macau, the UK, they’re all good, but not in Australia. We don’t want those risks, especially as we get bigger.” a few states. So the government can’t tax it, and they’re looking to legalize it and get a cut. If that happens, US sports—and bettors who love betting on them and overseas sports—will come in, and that’s a US$300 billion a year market. You have mentioned taking Priomha overseas from its Australian base as one change. How do you expect the company to look in five years? Yes, and there are a couple of reasons for that. One, Australia was always viewed as the place to trial the business; proof of concept, if you like. It’s also easier financially—it’s home. We’ve proved it works; we’re getting momentum and a track record and now looking to Asia, Europe and North America. It’ll be exactly what we’ve got now but replicated in other regions. We’ll have traders, analysts—who might specialize in one sport—and computer guys doing data. The computer guys may be in one area, but ideally we’ll have four offices and about 15-20 staff including subcontracted specialists. So it’s quite lean. Yes. Even hedge funds that have a billion dollars under management may only have five or six key trading or analysis people involved. Again, once the data’s gathered and the algorithms are written, the hardest part is over. A hundred-dollar trade takes the same effort as a million-dollar trade. “If sports betting is legalized in the US, US sports—and bettors who love betting on them and overseas sports—will come in, and that’s a US$300 billion a year market.” March 2014 | INSIDE ASIAN GAMING 35 FEATURE Off to a Flailing Start Growing pains are evident in New Jersey’s Internet gaming launch, but the case for a sizable market still holds By Charles Anderer Y ou knew this wasn’t going to be easy. New Jersey’s Internet gaming launch—on which ride the hopes of Atlantic City in particular and the growth of US brickand-mortar interactive gaming businesses generally—was marred by technical glitches, so-so marketing and weak revenue results. With all of that, the apparent strength of poker as a complimentary online business and the large numbers of sign-ups was enough to support the case for significant, statewide annual revenue projections that most place in the US$400 million to $500 million range. All told, online gaming accounted for $9.46 million in January, a 28% increase from December, the first full month residents and visitors could play online in the state. Borgata garnered the largest 36 INSIDE ASIAN GAMING | March 2014 share, capturing 41% of the market with $3.9 milllion in revenue, followed by Caesars Entertainment with $3 million. The leading operator captured slightly more revenue from poker than from online casino games, which was one of many surprises, more bad than good. “It’s definitely disappointing,” Christopher Jones, managing director-senior gaming and lodging analyst at Telsey Advisory Group, said of the results. He talked to bwin, the partner for Boyd and Borgata, which characterized the challenges of the first month as threefold: continued issues with geolocation software; an inability to transfer funds; and the lack of a mobile wagering application that is actually viable. FEATURE On the plus side of the ledger, there were 200,000 sign-ups registered from opening day in late November through the end of January (though it is unknown how many are duplicates); online poker revenue almost equaled live poker revenue; and payments processing was relatively smooth. “There haven’t been reports of major problems,” said Fred Gushin, managing director, Spectrum Gaming Group, in a webinar called, “Lessons Learned in Online Gaming,” conducted in January. Several transactions were not accepted by the issuing banks, but according to Mr Gushin, “Over time, as more states legalize Internet gaming, they’ll be able to synchronize these types of payments with the banking system in the US and it will become a lesser problem.” “Everybody needs to take into consideration that this industry is in its infancy,”Tropicana President Tony Rodio told The Associated Press early this year when announcing his property’s online partnership with Virgin Group and Gamesys. “There will be mobile applications, and a lot of the slot content isn’t operational yet.” Technical Difficulties, Emerging Upsides Clearly, it will help to be patient. Chat rooms abounded with tales of players being cut off from sessions in mid-hand. “For bwin, their mobile application today only works when you’re connected to the Internet, which kind of defeats the whole purpose of mobile,” said Mr Jones. “The conversations we’ve had about Caesars’ mobile application is that it’s borderline unusable. When I think about the younger generation, there are people out there who just have an iPad or an iPhone. You need a mobile application for it to work an HTML 5 option as well. These are just growing pains but they have to be fixed in order for it to work.” Mr Jones noted that there’s a requirement in the software that needs to check your location every couple of minutes, so it recycles whatever functionality the app is engaged in and instability can result. “It might be an issue with the software but, then again, it might be that there’s no consistency in the device that is being used,“ said Mr Jones, who added that compliance issues might be playing into the problem as well. “The operators have been physically going through some of the border areas of New Jersey. When you sign up, they will tell you if you are within a mile or two of the border that’s a gray area and they can’t guarantee that you’ll be able to get consistent service or if you’ll be able to log in at all. I think that comes from state regulators taking a very hard line about accidentally allowing someone from a neighboring state to log into your online gaming site. New York is obviously easy because you have a giant river as a border, but for the Pennsylvania state line it’s a little more challenging.” That said, “mobile is going to be the upside surprise here,” said Mr Jones, simply because there’s a massive transient community that goes through New Jersey, such as the people who take the Northeast Corridor Amtrak trains between New York City and Philadelphia each day. Newark Airport is one of the busiest airports in the world. There’s also a lot of commuter traffic in New Jersey, and the Jersey Shore is a very popular summer destination. “People rent a house for a week and then another group comes in,” noted Mr Jones. “There are a lot of positives that will drive New Jersey’s online gaming; they just have to get through the growing pains.” Mr Jones also found it remarkable how poker outperformed online gaming, running counter to conventional wisdom coming “What is fairly clear in the early days is that there’s much more interest initially in poker than in some of the online games. That gives some support for the thought that poker is likely to be the driver and it doesn’t cannibalize existing business.” Dennis Ehling, attorney, Blank Rome from the European online gaming experience. “One possibility is that there are already a number of players who understand how to play online poker, whether they used to do it before Black Friday and/or kept playing, now there’s a legal and easy way to do it and you had a huge adoption rate,” he said. “You got up to good numbers of players very fast at bwin; Party Poker is one of the most recognizable games in online poker. On the casino games front, there may be a bit of technology mistrust from a generational perspective. At the same time, bwin and Borgata were the only ones running it the whole time using IGT content. Caesars isn’t using branded content; I believe they’re trying to use some of their own content and I personally think that’s a very significant mistake.” Another area of disappointment for many observers was the initial marketing, which didn’t make it clear that transients in New Jersey are even eligible to gamble online. “We haven’t seen the marketing blitz that was expected yet,” said Mr Jones. “Sports team sponsorships, ads in airports, trains stations, you will see ads there. The ads have been generally weak about being explicit about what’s going on.” March 2014 | INSIDE ASIAN GAMING 37 FEATURE Chat rooms abounded with tales of players being cut off from sessions in mid-hand. “For bwin, their mobile application today only works when you’re connected to the Internet, which kind of defeats the whole purpose of mobile,” said Christopher Jones, managing directorsenior gaming and lodging analyst at Telsey Advisory Group. The Early Implications It’s wise not to overstate the importance of one state’s opening month Internet gaming numbers; but neither should they be minimized because, in point of fact, a lot of people are looking at New Jersey right now. “I don’t think you can ignore it,” said Mr Jones. “A lot of things need to be done; a lot of heavy lifting. If development costs all of a sudden start to spiral well into the seven figures, it’s a surprise for people who thought this was going to be a minimal capital investment and, when they wake up, they were just going to have this nice little cash flow generator. I don’t think that’s the case. It’s going to take a little more capital investment. Seasoned operators have been saying from day one it would be a long haul.” The New Jersey effect could be felt as far away as California, for instance, where industry actors are keeping a close eye on developments, said Dennis Ehling, an attorney with the Los Angeles office of Blank Rome. “There are a lot of people out here paying attention,” said Mr Ehling. “The headaches that go with a launch like that and the revenue report… while it’s still early we haven’t quite seen the explosion yet, so that gives some people pause. On the other hand, what is fairly clear in the early days is that there’s much more interest initially in poker than in some of the online games. That gives some support for the thought that poker is likely to be the driver and it doesn’t cannibalize existing business. So that can help to assuage fears that make some of the tribal governments that spent a lot of money building out their brick-and-mortar facilities hesitant.” 38 INSIDE ASIAN GAMING | March 2014 Mr Ehling believes that Internet gaming legislation in California is a 2015 proposition as this year is an election year and two bills that were introduced in the current legislative session have yet to make it out of committee. Sen. Lou Correa’s bill, which had the support of several high-profile tribes, including Pechanga, is a poker-only bill. “I don’t see anything going anywhere without tribal support and I don’t see the tribes comfortable with anything but poker,” said Mr Ehling. The early returns from New Jersey will only strengthen that view. Beyond the election-year issue, the absence of an immediate fiscal crisis could retard legislation in California as well. “The fiscal FEATURE Another area of disappointment for many observers was the initial marketing, which didn’t make it clear that transients in New Jersey are even eligible to gamble online. problem that was driving a lot of the arguments in favor of Internet gaming licensing have subsided, at least a little,” said Mr Ehling. “It’s not nearly as pressing, so this issue is not going to move to the top of the agenda. Even within the tribal nations, there has not yet been unanimity that Internet gaming is a good idea.” Mr Gushin, who cited Pennsylvania and Colorado as states where legislation could happen in 2014, sees state lotteries and tribes getting in the game this year, regardless how New Jersey unfolds. “We can’t forget state lotteries because many are contemplating going into the Internet gaming field,” he said. “This is going to be extremely interesting as casino licensees on the one hand and state It’s wise not to overstate the importance of one state’s opening month Internet gaming numbers; but neither should they be minimized because, in point of fact, a lot of people are looking at New Jersey right now. lotteries on the other hand get involved in Internet gaming. Lotteries are the marketing arm for gaming for state governments. They have played a very active role in marketing over the years and they are prepared to move into Internet gaming. They enjoy high awareness levels in the states and generate a lot of revenue for them and they are very well-positioned to enter the online market along with casino licensees. It’s going to be interesting, where there are casinos and lotteries in the same state, whether Internet gaming will fall under lotteries or the gaming commissions.” Tribes, for their part, are not going to sit back and allow other jurisdictions to have Internet gaming exclusively; they want to participate, said Mr Gushin. “There are arguments to be made that under Class II gaming, which is essentially the province of the tribes, there may be opportunities to go forward on Internet gaming,” he said. “There are likely to be a lot of creative approaches to this, and court challenges as well. My point on the tribes is they cannot and should not be excluded. They’re an important component of the American gaming industry and they will be players in Internet gaming.” On the revenue front, most observers seem to be holding the line around the $400 million mark, though there are exceptions on the low- and high-ends. Spectrum Gaming Capital has estimated that New Jersey revenue for 2014 will be $400 million. “We feel confident that that’s actually a conservative projection,” said Mr Gushin. “We’ve always been around $400-$500 million and we haven’t changed on that,” said Mr Jones. “You can see New Jersey fixing the issues and righting the ship. I’ve seen estimates well north of that and I struggle with how people get there.” March 2014 | INSIDE ASIAN GAMING 39 feature Shifting Balance State-owned PAGCOR is further scaling back its operations in the Philippines, while the private sector continues expanding Casino Filipino Parañaque, located near the capital’s Ninoy Aquino International Airport and one of the largest venues in the portfolio of the Philippine Amusement and Gaming Corp., will shut down in July amid mounting losses. T he Philippines government continues to downsize its role as a casino operator with plans to close another Manila venue, the second in the last year. With the future of the market shifting toward large-scale commercial resorts, Casino Filipino Parañaque, located near the capital’s Ninoy Aquino International Airport and one of the largest venues in the portfolio of the Philippine Amusement and Gaming Corp., will shut down in July amid mounting losses. PAGCOR’s casino at Heritage Hotel Manila was closed last July. “As much as possible we don’t want to close down any casino, but the decision depends on the viability of a casino,” Chief Executive Cristino Naguiat said. Casino Filipino Parañaque generates an average of PHP180 million in gross revenues a month (US$4 million), half of which 40 INSIDE ASIAN GAMING | March 2014 is remitted to the national treasury, leaving a balance that is not enough to cover expenses, Mr Naguiat said. The rent alone amounts to PHP23 million a month, he said—“plus salary for more or less 800 employees, we also pay for the food for our players and, of course, electricity and other fees”. He said the outlook for gaming in the country is positive but that growth will be driven mostly by the private sector, which PAGCOR regulates and licenses. This includes Resorts World Manila—also located near the airport, the Philippines’ largest and most lucrative casino, operated by Travellers International Hotel group, a joint venture between Genting Hong Kong and Philippines property developer Alliance Global—and the four megaresorts under development at the PAGCOR-licensed Entertainment City complex on Manila Bay. The first of these, the US$750 million Solaire Resort & Casino, which is locally feature PAGCOR Chief Executive Cristino Naguiat said the outlook for gaming in the country is positive but that growth will be driven mostly by the private sector. owned, opened last March. The second, City of Dreams Manila, partowned by Macau’s Melco Crown Entertainment and priced at $1.2 billion, opens later this year. The other Entertainment City projects are Manila Bay Resorts, under development by Japanese machine gaming giant Universal Entertainment, and Resorts World Bayshore, Travellers’ planned second property in the country. The national market is estimated at around US$2 billion currently, but PAGCOR’s share of it has been declining. The agency fell PHP2.4 billion shy of its 2013 revenue goal of 42 billion (US$683 million) and acknowledges that it will be hard-pressed to make its target of PHP45.4 billion this year. “We know that it will not be easy because competition is getting stiffer,” Mr Naguiat said. “But just like what I keep telling our employees, we always have to do our best so we can reap the fruits of our labor.” He assured that the airport casino’s workers will not be jobless but will be transferred to other PAGCOR casinos at the Hyatt Hotel Manila and the Pavilion Hotel. Rendering of City of Dreams Manila, which opens later this year. “Every month, we process about 50 applications for retirement or early retirement, so there are plenty of job opportunities for about 800 affected employees of Casino Filipino Parañaque.” The closure will leave PAGCOR with 11 Casino Filipino-branded properties. Nationwide, the agency also operates around two dozen standalone machine gaming venues. Funds Raised for Solaire Expansion Last month, shortly before PAGCOR stated its intention to further scale back its operations, Bloomberry Resorts, the operator of Solaire, announced it had raised about US$254 million in a private debt sale to fund the property’s expansion. In a disclosure to the Philippine Stock Exchange, Bloomberry said its subsidiary Sureste Properties and the latter’s Bloomberry Resorts and Hotels subsidiary raised PHP11.42 billion from institutional investors through what is known as a corporate notes facility with BRHI acting as the issuer and Sureste as guarantor. Participating banks included BDO Unibank, BDO Leasing and Finance, BDO Private Bank, China Banking Corp., Robinsons Bank Corp. and United Coconut Planters Bank. The proceeds of the fund raising are earmarked for construction of a second hotel tower with 300 suites, a 20,000-square-meter retail mall, a theater with up to 1,800 seats, a nightclub and parking for about 3,500 cars. The casino will be enlarged to include 200 more slot machines and 65 more table games. Solaire has struggled in the early going despite the high quality of the offering, which includes a five-star hotel totaling some 400 rooms, an array of fine dining and mid-market food and beverage offerings and the second-largest casino in the country after Resorts World Manila. The result was that Bloomberry, which is controlled by ports tycoon Enrique Razon, reportedly the third-wealthiest individual in the country, fired its operating partner and 8% shareholder, William Weidner’s Global Gaming Asset Management, in the latter part of last year, and litigation between the two is ongoing. Third-quarter results, the most recent available, show Bloomberry posting a profit of PHP165 million ($3.6 million) on PHP4.87 billion of gaming revenue. Bloomberry Resorts has raised about US$254 million in a private debt sale to fund Solaire’s expansion. March 2014 | INSIDE ASIAN GAMING 41 REGIONAL BRIEFS Macau’s $4.8B February a New Record Macau gaming revenue soared 40% to a new monthly record in February on the strength of a flood of mainland Chinese visitors to the world’s largest gambling hub during Chinese New Year. Revenue hit MOP38 billion (US$4.8 billion), beating the MOP36 billion median forecast by seven analysts polled by Bloomberg News. The previous record was MOP36.5 billion set last October. It’s estimated that more than 1 million people visited the city, the only legal casino market in China, over the New Year holiday, which ran from 31st January to 6th February. More than 770,000 came from mainland China, an increase of 23% over a year earlier, according to the Macau Government Tourist Office. “Clearly, it’s evidence that there’s still pent-up demand to play from mainland customers,” said Standard Chartered investment analyst Philip Tulk, based in Hong Kong. “Macau’s becoming a more accessible and realistic spot for visitation.” Revenue is up 24% through the first two months of the year to MOP66.7 billion ($8.33 billion), but the pace could begin to slow on tougher year-on-year comps. “Growth in March will slow due to the higher base,” said Aaron Fischer, a Hong Kong-based analyst at CLSA. “The full-year outlook remains very positive, especially for the higher-margin mass-market segment.” The city’s six casino operators took in US$45.2 billion last year, about seven times that of the Las Vegas Strip. Peter Kup-Ferroth Joins Weike as VP, Product Marketing Singapore-based electronic gaming machine manufacturer Weike Gaming Technology announced last month that it has appointed Peter Kup-Ferroth as Vice President, Product Marketing. In his new role, Mr KupFerroth will oversee Weike’s product marketing department from Singapore. “With my appointment, I hope I can bring forth my experience to strengthen our great product pipeline for our Peter Kup-Ferroth customers and generate future business opportunities for Weike Gaming,” commented Mr Kup-Ferroth. Mr Kup-Ferroth has worked in the gaming industry for 16 years holding product management roles worldwide. His previous appointments include serving as a global product manager for Aristocrat Technologies, and as a product marketing manager for Australia/Asia Pacific at IGT Australia. “We are very excited to welcome Peter Kup-Ferroth as a pivotal member of Weike Gaming Technology. His familiarity with design trends and providing key information to customers will strengthen business opportunities into the future. As Weike moves to new levels, Peter’s valuable knowledge of global gaming markets and product management will create more success stories for us,” said Andrew Masen, Vice President, Design Development at Weike. 42 INSIDE ASIAN GAMING | December 2013 Thunderbird’s Fiesta Casino in the Philippines’ Rizal province PAGCOR Franchisees No Longer Tax-Exempt In a move that draws the ongoing issue of Philippine gaming taxation further toward a close, the country’s Court of Tax Appeals has ruled that Thunderbird Pilipinas Hotels and Resorts Inc. must pay tax deficiencies of Php17.92 million (US$400,000) dating back to 2006. According to reports, Thunderbird first argued that the 30% income tax exemption given to the Philippine Amusement and Gaming Corp. covered corporations that acted as its licensees. When this was rejected by the court, the company argued that even if it were liable for taxes, these should only apply after the 2011 decision by the country’s Supreme Court overturning Pagcor’s tax exemption, as it had signed up to a Pagcor charter which had now been reinterpreted. This was a question for which market watchers had also wanted a resolution, and it was also rejected by the court; the judgment was based on the Expanded Value Added Tax Law passed in 2005, which the CTA argued abolished Pagcor’s taxexempt status and had already been ruled on by the Supreme Court. For its part, Pagcor announced its willingness to help shoulder additional taxes in 2013, but the extent to which it is willing and able to do this remains unclear. Philippine casinos currently pay a 15% levy on VIP gaming revenue, 25% on mass-market and a 5% “franchise fee”. Melco Crown To Start Paying Dividends With earnings that beat analysts’ forecasts, a US$2 billion Macau resort going up on time and on budget, and a plan to pay dividends for the first time, Melco Crown Entertainment offered shareholders a lot to like in the announcement of its latest quarterly results. It was largely a mass-market story for Melco Crown (Nasdaq: MPEL) over the final 12 weeks of 2013, with adjusted EBITDA up year on year by 46% to $394.4 million—six analysts polled by Bloomberg had expected $373 million—on a 27% increase in net revenue to $1.39 billion. VIP volumes at Altira and City of Dreams combined were up only 2% (+9% at CoD and -11% at Altira), but mass table drop companywide grew by 29% and beat the market’s revenue growth rate of 40% with a 55% increase. Slot revenue, which includes the company’s REGIONAL BRIEFS Mocha slot parlors, was up 19% during the period against market-wide growth of 7%—despite the company having to shut down three Mocha venues to comply with government restrictions on slots in residential areas. Net income more than doubled to $223.2 million. Citing “significant earnings and cash flow” the company said it plans to start paying quarterly dividends equal to 30% of net income, commencing with a special dividend of 34.4 cents per American Depositary Receipt, or 11.5 cents a share. The company also said Altira Macau Studio City is on track for a mid-2015 opening as the second of the new wave of mega-casinos coming to the territory’s booming Cotai resort district. This year’s opening of the $1.2 billion City of Dreams Manila, which is fully funded after a recent notes offering, has been pushed from the summer to the second half. The project is a joint venture with a subsidiary of Philippines retail giant SM Investments. Tony Fung Bids for Two Australian Casinos Hong Kong billionaire Tony Fung, who made headlines last year with plans for a massive casino complex on Australia’s Great Barrier Reef, has added the country’s Casino Canberra to a bid announced last year for the Reef Casino in the northern Queensland city of Cairns, not far from Mr Fung’s proposed Barrier Reef site. Mr Fung’s Aquis Casino Acquisitions will spend A$270 million for Reef Casino Trust, the latter’s ownership entity, whose partners include Casinos Austria International and hotel giant Accor, and the Tony Fung Canberra property in the Australian Capital Territory southwest of Sydney at the other end of the continent. Casino Canberra is also controlled by CAI. The Reef Casino board has already recommended shareholders approve the offer. Ninety percent must approve for the takeover to go through. Regulatory approvals and other conditions will also have to be met. Mr Fung’s plans for his 750-acre, $4.2 billion Aquis Resort at The Great Barrier Reef include five hotels, a casino with 1,500 slot machines and 750 table games, more than 1,300 apartments and luxury villas, a golf course, a 25,000-seat sports stadium, high-end retail, a man-made lake and reef lagoon and one of the world’s largest aquariums. Wealthy Asians, particularly high rollers from China, are the target market. He’d like to open by 2018 and says the complex will create more than 26,000 jobs when it’s fully operational, which has the government of Queensland reviewing the proposal with considerable interest, according to reports. WMS Announces Expanded Australian Presence WMS Gaming Inc. announced last month that it is expanding its commercial activities in Australia. Building on the efforts of its former distributor, eBET Group, a Sydney-based gaming solutions company, and continuing to leverage the eBET service team, WMS plans to increase its Australian presence in New South Wales and other states and territories by expanding its Sydney office through a new customer-facing sales team and by dedicating a local product development studio to the Australian market. WMS plans to offer an innovative product portfolio that is tailored to Australian players, which is expected to enhance the player experience and help drive long-term growth for customers. With this increased investment and focus, WMS says it is prepared to support existing and future customers and capitalize on additional growth opportunities in the market. Sebastian Salat, President, WMS International, said, “WMS is excited about our expanded role in Australia. Growth in Australia is an important component of our long-term strategy. We are building our sales, marketing and game development capabilities with a sharp focus on local customer needs. We expect that our relationship with eBET will be a key link in our customer experience, as we seek to provide our customers with the highest level of service possible and bring to market our latest innovations.” Tony Toohey, eBET CEO and Managing Director, said, “This agreement reflects the strength of the relationship between eBET and WMS and both companies’ commitment to serve our customers in Australia, and provides a better framework for both companies to pursue the opportunities for WMS in Australia.” December 2013 | INSIDE ASIAN GAMING 43 INTERNATIONAL BRIEFS Steve Jacobs Loses Bid for Sands Files The Nevada Supreme Court has ruled that Las Vegas Sands does not have to give confidential company information to Steven Jacobs, the fired ex-president of the company’s Macau subsidiary who is suing LVS for wrongful termination. In a 5-0 decision, the justices granted Sands’ petition to overturn a lower court order that it produce documents on Mr Jacobs’ 2010 dismissal, saying the matter had been decided in the lower court. “Jacobs’ request for production of the documents was not timely because the District Court had already issued its ruling on the underlying sanctions’ issues,” wrote Chief Justice Mark Gibbons. Then-Clark County District Court Judge Elizabeth Gonzalez in 2012 found that LVS and its Hong Kong-listed affiliate, Sands China, had shown an “intention to deceive the court”. She fined the companies $25,000 and ordered Sands to cover the legal bills of Mr Jacobs for nine hearings that involved Macau’s Personal Data Protection Act. Mr Jacobs is suing the company for wrongful termination and had asked Sands to turn over about 100,000 e-mails and other documents to help him make his case. But for more than a year, the company argued in court that Macau law forbids this even though copies were in Las Vegas and beyond the reach of Macau authorities. Ms Gonzalez suggested to Mr Jacobs that he file a motion for those documents. She said she would conduct a hearing and rule on his arguments for that information at a later date, according to the court decision. But two days later, without having that hearing, she filed her order sanctioning Sands. Nevada, Delaware Agree To Pool Online Players The governors of the US states of Nevada and Delaware have signed the country’s first agreement for sharing online gamblers across state lines. The revenue potential from the two sparsely populated markets, with less than 3 million residents between them, isn’t huge (and play is restricted to poker, the only online game legal in Nevada), but the compact is significant as a template for interstate cooperation in a sector whose ultimate player pool—“liquidity,” as it’s known in the online poker world, the most important factor in the business— could be worth billions as more states go legal. 44 INSIDE ASIAN GAMING | December 2013 “I consider this a landmark intersection in the road of gaming history,” Nevada Gov. Brian Sandoval said. “We know that more games and more states means more revenue,” said Delaware Gov. Jack Markell. Months in the making, it is the first such partnership between states since the US Department of Justice opened up the possibility in 2011. Before that the Unlawful Internet Gambling Enforcement Act enacted in 2006 successfully prohibited US banks from processing any online bets originating in the country. In the spring of 2011, the Justice Department effectively killed the sector with indictments that shut down the USfacing operations of the three largest offshore poker operators. But the department’s re-reading later that year of a 50-year-old law banning gambling over interstate phone lines determined that only sports betting was illegal and that Internet transactions between states where gaming is legal should be viewed as legal. Under the agreement between Nevada and Delaware, players are allowed to compete against one another, subject to the gambling regulations of each state. Each state currently has three licensees through which players can access online poker, and each state would get a share of the money wagered. The agreement includes a set of minimum regulatory standards that states would have to meet in order to participate. The agreement will be overseen by an association formed as a Delaware company, with a governing board of one representative from each state. As initial members, Nevada and Delaware both would have to consent to any amendments to the agreement or allowing a third state to join. Thereafter, such changes would require a two-thirds vote of member states. New Jersey, the third state to legalize online gambling, and the most populous, with about 9 million residents, is not included, but a bill in the state’s legislature that is expected to pass will permit the Web operations of Atlantic City’s casinos to participate in cross-state and international player pools. Officials gave no estimate for how much additional revenue the two-state agreement might generate or a date for when a platform allowing Delaware and Nevada players to play against one another will be in place. What is known is that in contrast with the high hopes initially attached to legalization, revenues in all three states have been underwhelming. According to the Delaware Lottery, the state brought in $145,200 in revenues from online gaming in January, $140,000 in December and $111,000 in November. Nevada has not broken out online revenues in the state’s monthly figures but analysts believe it’s ranging from $200,000 to $750,000. In New Jersey, which launched in late November, projections have run from a low of $250 million a year to Gov. Chris Christie’s initial high of $1 billion, a number now acknowledged as wildly optimistic. Through January, the 14 sites affiliated with seven casinos have generated $17.9 million. SkyCity Sets Sights on Brisbane New Zealand’s SkyCity Entertainment may throw its hat in the ring for a new resort casino in downtown Brisbane. Chief Executive Nigel Morrison said the Auckland-based operator notified the Queensland government prior to the 28th February deadline. INTERNATIONAL BRIEFS SkyCity Entertainment CEO Nigel Morrison “I don’t know whether we will ultimately bid but we have expressed an interest,” he said. If it does it would see SkyCity taking on Australian rivals Echo Entertainment Group and Crown Resorts in a competitive tender to develop the complex, which will be located on the riverfront in the state capital’s government district. Echo and Crown have said they’re prepared to spend A$1 billion or more on a casino and hotel and supporting attractions should they win the license. SkyCity’s interest comes after a tender for a Gold Coast cruise ship terminal by a consortium including SkyCity was “set aside” by the government, Mr Morrison said. The company is also in the throes of a $350 million refurbishment of its Adelaide casino and is about to embark on construction of a NZ$400 million convention center in Auckland as part of a deal with the government that allows it to expand its flagship casino in New Zealand’s largest city. The disruption of the Auckland expansion was blamed in part for a 5.8% drop in normalized revenue (adjusted for volatility in VIP win rate) to NZ$467 million in the six months ended 31st December. Weakness in VIP volumes and unfavorable currency fluctuations also figured in the decline as measured against the same period in 2012. The bottom line was a 7.9% drop in net profit to $61 million on EBITDA that was down 6% to $143.6 million. The company reported a strong January, however, with normalized revenue up 11.9% on a constant currency basis, and will pay an interim dividend of NZ10 cents on 4th April. Aristocrat Searching for Global COO Aristocrat is restructuring its management worldwide in the wake of the departure of the head of its Americas business. The New South Wales-based, ASX-listed slots and systems giant is searching for a chief operating officer to oversee the group’s sales and marketing globally. Management in Australia and New Zealand, the Asia Pacific region and EMEA will report to the COO, who will be based in Las Vegas and will also manage the Americas business, which had been presided over by Atul Bali as president. The goal, the company said, is to “ensure the Group derives maximum benefit in the marketplace from its strong new product portfolios, as a natural step in the progression of its product-led strategy.” The new position is expected to Aristocrat Chief Product Officer be filled by the middle of the year, Rich Schneider will assume COO Aristocrat said, “at the conclusion of responsibilities on an interim basis from next month. a rigorous global search”. Mr Bali, who is leaving at the end of March, will be replaced on an interim basis by Chief Product Officer Rich Schneider. “I would like to acknowledge Atul Bali’s leadership and contribution during his time at Aristocrat, particularly in supporting our product strategy and helping to guide our growth in digital gaming,” said CEO and Managing Director Jamie Odell. Saipan Ready To Try Again The leader of Saipan’s House of Representatives has introduced a new bill legalizing casinos on the western Pacific island—the fourth in four years—and one that is expected, like its predecessors, to face obstacles in the Senate. “Things have changed over the past months,” Ralph Demapan told the Saipan Tribune. Mostly what’s changed is that the government of the US territory needs revenue more than ever. It has been mandated to pay annually into a retirement fund, pensions have been cut by 25%, and government health insurance premiums have increased, on top of other public health services. Which are the only reasons why Senate President Ralph Torres says he’s prepared to consider the latest measure. The Senate has nine members, three each from Saipan, Rota and Tinian, the three main islands constituting the Commonwealth of the Northern Marianas. Casinos are legal on Rota and Tinian, whose leaders have been protective of their tiny markets. They claim their casinos would be harmed if casinos are also allowed on Saipan, the largest island of the group. The most recent bill passed the House last June by a vote of 137, but predictably it died in the Senate. Among Saipan’s population of 48,000, casinos remain a divisive issue as well. Voters have twice rejected them because of concerns about social impacts. Mr Demapan, however, says that with the recent legalization of machine gaming and video lottery on the island, this time is different. His new bill provides for only one license instead of the multiple venues envisioned by the earlier bills. The 25-year license will require a US$30 million payment up front and $15 million a year after that, along with a tax on gross gaming revenue and other taxes and fees. December 2013 | INSIDE ASIAN GAMING 45 Events Calendar 17 – 19 March 14 – 16 May Caesars Palace, Las Vegas, USA Tokyo, Japan (location TBA) Gaming Technology Conference The premier event for technology users, influencers and innovators in the gaming and hospitality space, Gaming Technology Conference will put a spotlight on critical issues surrounding regulation and technology during the three-day gathering. Website: www.gamingtechnologyconf.com. 19 – 20 March Caribbean Gaming Show & Summit Puerto Rico Convention Center, San Juan, Puerto Rico As a crossing point between North America, Europe and Latin America, the Caribbean has some of the most significant and dynamic islands in the world and some of the most attractive casinos and hotels. Huge business perspectives are born every year and great gaming enterprises are still present and growing. Caribbean Gaming Show & Summit will attract a multitude of leading companies from both the local and international gaming sectors, making it an ideal place to network with top executives and decision-makers. Website: www.caribbeangamingshow.com 19 – 21 March, 2014 iGaming North America Conference Planet Hollywood Resort & Casino, Las Vegas, USA The 2014 iGaming North America conference marks the fourth year of this unique networking and educational event designed to introduce the land-based gaming businesses of North America to the global iGaming industry. The aim of the conference is to provide a cost-effective networking environment that helps foster understanding regarding the potential impacts of regulation of internet gambling in the US and Canada, and provides critical information regarding the players, resources, legislative framework and topics that are important to all of the parties that comprise the important commercial gaming segment. Website: www.igamingnorthamerica.com 46 INSIDE ASIAN GAMING | March 2014 Japan Gaming Congress Japan looks poised finally to remove regulatory barriers and greenlight construction of integrated casino resorts. With the potential to generate gross gaming revenue of US$15 billion in its first year, operators are keeping a very close eye on a market that is likely to reshape the industry in years to come. The new national and licensing framework brings with it a raft of complex legal and technical requirements that need to be addressed before legislation becomes law. The Japan Gaming Congress is a three-day educational forum that will offer clear, practical insight and understanding into the proposed legislation. Website: japangamingcongress.com 20 – 22 May Global Gaming Expo Asia The Venetian Macao, Macau Global Gaming Expo Asia (G2E Asia) is the premier Asian trade event and the largest regional sourcing platform for global gaming and entertainment-related product and service suppliers to showcase new products, meet qualified buyers and establish new contacts. In 2013, over 95% of the top Asian casino operators were present at the show. Held in Macau, the heart of Asian gaming and one of the fastest-growing gaming markets in the world, it’s the hub where professionals network and conduct business. Website: www.g2easia.com