6.4 MB PDF - Saturday Briefing

February 16, 2008
Outrigger Waikiki Celebrates
the Year of the Rat
By Ethan Chang
On Saturday, February 9, the Outrigger Waikiki (OWK) celebrated the
Year of the Rat with various activities involving our housekeeping ‘ohana who
proudly displayed their Chinese and Korean heritage. Chinese New Year is not
only celebrated in China, but in Korea, as well as throughout much of Asia.
Continued on page 5
Ivy Kwok, Kimberly Agas, and Ethan Chang pose with Chinese Lions
Outrigger Salutes
Hawaii Grammy Nominees
By Marylou Foley
Congratulations to this year’s Hawaii Grammy winner Daniel Ho and
the Musicians on Treasures of Hawaiian Slack Key Guitar.
On Friday, February 8, Outrigger invited media and clients to enjoy the
melodic sounds of Hawaii’s nominees at Hollywood’s famed Roosevelt HotelCinegrill Restaurant. Attendees were greeted with a Pua Olena drink created by
Bob Melton of Chuck’s Steakhouse in a contest sponsored by Signature Travel.
Continued on page 8
A New Marketing
Alliance with
Clarion Collection
By Rob Solomon
(Dr. Richard Kelley is travelling.
His column will return on February 23.)
Effective yesterday, February 15,
Outrigger Enterprises Group has entered
into a marketing alliance with Choice Hotels
International for six Outrigger-managed
properties to be
affiliated with
Choice’s upscale
Clarion Collection
brand. The
Clarion Collection
includes unique,
boutique and
historic hotels
in high-demand
locations. The properties are the Ala Moana
Hotel, The Wyland Waikiki, OHANA
Waikiki West, OHANA Honolulu Airport
Hotel, Outrigger Luana Waikiki, and the
Keauhou Beach Resort.
This Choice relationship offers a channel
of new business through one of the travel
industry’s most powerful central reservations
systems. By affiliating with the Clarion
Collection, these six properties will benefit
from the pent-up demand for Hawaii by
millions of Choice Hotel guests.
This is primarily a marketing agreement,
so all the employees at the participating
properties will remain Outrigger employees,
and the hotel names will remain the same.
Continued on page 7
Saturday Briefing
Page Lunch and Learn
Political
Fundraisers
2007 Financial Recap and
a Look Ahead at 2008!
Speaker: Mel Wilinsky, CFO
Date:
Tuesday, February 19
Location: Poolside Conference Room
Time:12 p.m – 1 p.m
By Lehua Kala‘i
If you are interested in obtaining
information regarding Hawaii politics,
call the OHH PAC Hotline at 921-6660
and leave a message on the recorder.
Bring your lunch and listen, as Mel shares a
recap of how Outrigger Enterprises Group did in
2007 and what we might expect for 2008.
Improving the Guest’s Experience
By Una Murray
The Outrigger on the Lagoon – Fiji (FOR) continually strives to improve its
guests experience. One way the FOR achieves this goal is by having a continuing
in-house education program on working in socially-diverse environments. Training
Manager Naomi Waqawai coordinates this wonderful educational program.
Fiji is a popular destination for Japanese travelers. In order to better serve
these guests, Japanese Coordinator Kalesi Naqinoca is currently teaching FOR
employees basic Japanese and educating them on Japanese customs.
Thursday, February 28
Senator Clarence Nishihara
District 18 – Pearl City, Crestview,
Waipahu, Pearl City Peninsula,
and Waipio Peninsula
5:30 p.m. – 7:30 p.m.
Disabled American Veterans Hall
(DAV)
2685 N. Nimitz Hwy.
Saturday Briefing is published
by and for the employees
of Outrigger Enterprises Group.
Naomi Waqawai and Kalesi Nainoca
Saturday Briefing
Page Editor-In-Chief: Richard Kelley
Senior Editor: Marie Casciato
Assistant Editor: Lehua Kala`i
Contributing Writers: Employees of
Outrigger Enterprises Group
Visit us online at:
www.outrigger.com/sb
or
www.ohanahotels.com/sb
Submit suggestions, comments,
and news tidbits to
Marie Casciato at
[email protected]
or via interoffice mail to
OEH/Executive Office,
or contact her at (808) 921-6601.
© 2008 Outrigger Hotels Hawaii
An Equal Opportunity Employer
Employment Opportunities
Happy Birthday!
If you are interested in the positions listed below and meet the qualifications,
please submit an in-house application obtained from your Supervisor or Human
Resources. If you have any questions, please call Eric Ishikawa at (808) 921-6989.
Application deadline for the following positions is February 22, 2008.
Mar 03: Melva Beter, Joycelyn L.
Manzano, Henry Lagazo, Anselmo C.
Dolormente Jr., Stephen E. Winter,
Aeson P. H. Pu‘u, Alyward D. Aranio,
Melencio E. Oandasan, and Elizabeth A.
Kelley.
Assistant Housekeeper (Full Time)
At least two years housekeeping management experience or hotel management
experience preferred. Must be able to speak English and have good written and
verbal communication skills. Knowledge of MS Word, Excel, and Outlook,
and the ability to type at least 45 wpm is required. Must also be able to do
basic mathematical functions and read and understand various correspondence,
literature, and reports.
Cook (On Call)
A minimum of three years experience working in a high-volume hotel/restaurant
environment as breakfast and/or banquet cook position required. Must be
able to maintain kitchen and service standards with a positive, service-oriented
attitude towards our guests, employees, and our company.
Front Office Manager (Full Time)
A minimum of five years experience in a hotel setting, with at least two years
supervisory experience in front office operations required. Must be computer
literate, able to do 10-key by touch, and type at least 40 wpm. Must also be
flexible to work any shift and day.
Steward (On Call)
A minimum of two years experience working in a high-volume hotel/
restaurant environment as a steward. Must be able to maintain service/cleaning
standards with a positive, service-oriented attitude towards our guests,
employees, and our company.
Lead Maintenance (Full Time)
At least three years experience in general building maintenance, with at least two
years as a Maintenance Supervisor required. Must be proficient in at least two trades
and have a certificate in any building maintenance trade such as electrical, plumbing,
electronics, HVAC, wall covering, or locksmith. Must be computer literate, have
good communication skills, and be flexible to work any shift and day.
Outrigger Aina Nalu
Revenue & Reservations Manager (Full Time)
Will be responsible for developing strategies and plans to ensure maximum market
share, revenue, and occupancy growth. Must have two years revenue management
experience and knowledge of reservations, front office, sales, and computers.
Interested applicants may fax their in-house application to (808) 661-3733.
Mar 04: Renee L. Swiecilo and Julian B.
Matulin.
Mar 05: No-Mi Lee, Victor W. C. Tong,
and Thomas H. Wakita Jr.
Mar 06: Richjoy Erorita, Fernando S.
Constantino, and Yin Yee Wong.
Mar 07: Ward Brewster, Luiz F. Lopes,
Kim A. Tinei, Leslie C. Futter, Tamio
Alber, Mark E. Bujanovich, Shannon K.
K. Hao, and Eulogio E. A. Gapuzan.
Mar 08: Lance Y. Kobashigawa, Robin
K. Graf, Michael W. X. Feng, Kazutoyo
Hasegawa, Dawn M. M. Ribucan, and
Naresh Ojha.
Mar 09: Sydney T. Pile III, Patrice T.
Shibuya, Douglas M. Ore, Doreen
J. Corpuz, Stanley Daguay, Maria B.
Galapir, Yue Ling I. Xu, Wilcar K. D.
Aranda, and Rey R. Soriano.
It’s a Girl
Congratulations to Jennifer Frias/Revenue
Management and her husband Rod on
the birth of their daughter Rachel Leiala
Miharu Frias on January 7 at 4:44 a.m.
Rachel weighed 8 lbs 2 ozs and was 20-1/2
inches long.
Outrigger Royal Kahana
Houseperson (Full Time)
Must be flexible to work any shift and day. Experience in cleaning public
areas preferred. Interested applicants may fax their in-house application to
(808) 665-0229.
Outrigger Royal Kahana
Room Attendant (Full Time)
Must be flexible to work any shift and day. Experience in cleaning and servicing
guest rooms and/or public areas preferred. Interested applicants may fax their
in-house application to (808) 665-0229.
Rachel Leiala Miharu Frias
Saturday Briefing
Page New Uniforms and Inspiration
at the Outrigger Waikiki
By Ethan Chang
The Outrigger Waikiki on the
Beach (OWK) rolled out their new
staff uniforms this week. The event was
marked by a celebration with the entire
OWK ‘ohana as well as the designers,
Sig Zane and Kuha‘o Zane.
This special event included a series
of workshops focusing on the Hawaiian
art of ‘ohe kāpala or bamboo/stamp
printing, where employees gained a
better understanding of the processes
and techniques used in creating some of
the designs and patterns. As part of the
festivities, employees modeled various
uniforms, all incorporating the new
beachfront design.
Kekaulai‘o, The Significant Cord,
was the name given to the design by
Sig Zane. The kaula (cord) represents
our origins and “binds us to our values
and traditions”.
Mahalo to Sig and his ‘ohana for
the new design and inspiration for the
Outrigger Waikiki ‘ohana.
Continued on page 5
Nalani Zane (right) teaches Gloria Daoang printing techniques
Gloria Estabaya, Janice Ng, Gloria Daoang, Fiona Hong, Tino Geronimo, Sharon Kim, Skip Boyce, Randy Freitas,
Sung Ki Kim, Fiti Seloti, and Jacky Kong
Saturday Briefing
Page New Uniforms and Inspiration
Continued from page 4
Sig Zane and his
family were presented
with kahili made by
Herman Lam.
Back row:
Herman Lam,
Jim Heather,
Kuha‘o Zane,
Sig Zane,
Ethan Chang, and
Barry Wallace
Front row:
Mealii Richardson,
Ivy Kwok,
Nalani Zane, and
Carolyn Aquino
Sitting:
Kimberly Agas and
Robert Uchida
Outrigger Waikiki Celebrates the Year of the Rat
Continued from page 1
The celebration kicked-off with a fantastic fashion show
with some of our employees of Korean heritage modeling
elegant Korean wear. Not long ago, traditional Korean
clothes were worn everyday. Today, they are reserved for
special occasions such as weddings, holidays, and celebrating
the New Year.
A Chinese dance troupe, made up of employees, preformed
a Chinese Fan Dance in honor of the New Year celebration.
Headed by Janice Ng, the all-employee group performed a great
dance number called “The Beauty at West Lake.”
Other events included food and candy sampling and Chinese
calligraphy. The celebration concluded with fireworks and
blessings, complete with a traditional lion dance throughout the
hotel to ward off evil spirits and bring good luck in the New Year.
A special mahalo to Ivy Kwok, Janice Ng, Barbara Lam,
and all of our spirited volunteers for working so hard in
putting on such a wonderful event for guests, employees, and
the community to experience.
Continued on page 6
Chinese lions performing in front of the Outrigger Waikiki
in celebration of the Chinese New Year
Saturday Briefing
Page Outrigger Waikiki Celebrates the Year of the Rat
Continued from page 5
Guests were amazed at the
beauty and grace displayed
by the Chinese dance troupe.
Standing:
Lai Kam Kwan,
Irene Lee,
Zhi Jean Young,
Yan Ling Huang,
Fiona Hong,
Siu Fong Kwok,
Zhang Ming Chen,
and Susanna Guan
Kneeling:
Yuk Hoo Au,
Daisy Tong, and
Janice Ng
The celebration kicked-off
with a fashion show of
elegant Korean wear.
Standing:
Chong Ja Kim,
Janeite Pak,
Young Sook Jeung,
Julie Ha,
Naomi Pae, and
IL Sun Choe
Kneeling:
Hyo Im Chung,
Jade Botelho,
June Oh,
Justin Botelho,
and Barbara Lam
Saturday Briefing
Page A New Marketing Alliance with Clarion Collection
Continued from page 1
These six properties are also included in the Choice
Privileges rewards program, enabling members to either earn
or redeem points for their stays. With this new alliance, the
more than six million Choice Privileges members from around
the globe now have the opportunity to stay at these hotels.
“This alliance is a great way for us to reward our Choice
Privileges members, giving them the option to earn and
redeem points at six premier Hawaii hotels,” said Bill
Carlson, Senior Vice President of Marketing for Choice
Hotels. “Additionally, this alliance will enable us to capture
new business and encourage our Choice Privileges members
to stay more often at our properties to reach a goal of reward
nights in Hawaii.”
Although the end result is simple -- more new business
for the six properties, which is great news at a time when
the overall flow of visitors to Hawaii is slowing -- success
in this effort depends on many different departments, from
IS and Wholesale, Database and Accounting, Revenue
Management, Marketing and Legal, all the way through
to hotel operations. Mahalo to everyone involved for your
patience and creative support.
The best news is that it’s already clear that the alliance is
working, with more than two dozen bookings made in the
first days the system went live. We anticipate a significant
increase in bookings once Choice launches the full marketing
communication plan to its members in March.
By Kathy Hansberry
On Saturday, February 23, from 4 p.m. to 5:30 p.m. Ku‘uipo Kumukahi,
the “Sweetheart of Hawaiian Music” and multiple Hoku award-winning
artist together with the Hawaiian Music Hall of Fame Serenaders and Halau
Hawai‘i, will perform as part of the Waikiki Beach Walk® Hawaiian music
concert series, Nā Mele No Nā Pua, “Music for the Generations.”
Ku‘uipo Kumukahi, a self-taught musician, is influenced by family
songs, Hawaiian singers, and her parents. She learned to play the ‘ukulele at
a young age and also learned to play the guitar and bass. She has performed
in numerous notable concerts and special events across the state, including
the Aloha Festivals, Merrie Monarch Hula Festival, and the Waikiki Music
Festival. She also regularly appears on Friday’s at Duke’s restaurant in the
Outrigger Waikiki on the Beach.
This month’s concert will be preceded by a special 3 p.m. unveiling
and blessing of a new Hawaiian Music Hall of Fame exhibit located in the
Embassy Suites® - Waikiki Beach Walk® ground floor mauka corridor.
Nā Mele No Nā Pua events, which are free and open to the public,
feature Hawaii’s best entertainers performing live in a casual and personal
setting at the Embassy Suites® - Waikiki Beach Walk® 4th floor Grand Lanai.
Elevator access to the Grand Lanai is located on Lewers Street ground
level. No outside food or beverages are permitted at the concert venue.
Valet parking for up to four hours is available to concert-goers for $6 at the
Embassy Suites - Waikiki Beach Walk (201 Beachwalk) and the Wyndham
Vacation Ownership - Waikiki Beach Walk (227 Lewers Street) with any
same-day purchase from any Waikiki Beach Walk merchant.
Next month’s exciting entertainer will be Willie K on March 29.
Ku‘uipo Kumukahi
Saturday Briefing
Page Outrigger Salutes
Hawaii Grammy Nominees
Continued from page 1
Cyril Pahinui opened the show, followed by actress/
singer Tia Carrere and the Treasures of Hawaiian Slack Key
Guitar entertainers Daniel Ho, George Kahumoku, Keoki
Kahumoku, Garrett Probst, Peter deAquino, and Sterling
Seaton. In a special to the Star Bulletin, writer Ed Rampell
wrote that the Cinegrill was transformed into a “Tinseltown
Territorial Tavern.”
Working closely with the Department of Business,
Economic Development and Tourism, earlier in the week
we met with additional media in Sacramento, San Francisco,
and Los Angeles. The Hawaii Grammy nominees performed
to standing-room-only audiences at Borders Sacramento, San
Francisco, Orange County, and Torrance stores. The fresh
orchid lei provided by Oahu Visitors Bureau and Hawaiian
Airlines were the perfect gift for all who attended.
Mahalo to our partners in making this 4th annual event
a success - Hawaii’s Grammy Nominees; Michelle Morgan Signature Travel; Les Enderton and Noelani Shilling Wheeler
- Oahu Visitors Bureau; Glenn Taniguchi and Janet Bullard
- Hawaiian Airlines; Georja Skinner, David Nada, and Tracie
Young - Department of Business, Economic Development
& Tourism; David Kaye - Taylor Guitars; Tom Hedtke
- Borders Sacramento; Michael Keene - KVMR Radio; and
Alan Yamamoto - Cox Radio/KINE.
Roy Cordeiro, three-time Grammy winner Daniel Ho
and 2008 Grammy winner Keoki Kahumoku
Nancy Daniels, Alan Yamamoto (Cox radio), Tia Carrere,
and Rebecca Pang (representing Oahu Visitors Bureau)
Marylou Foley, Dianna Rowan (Country Living Magazine),
and Dianna’s daughter Alison
Cyril Pahinui, Tia Carrere, Gary Murphy and
Michelle Morgan of Signature Travel Network
Saturday Briefing
Page