Corporate Profile

Corporate Profile
2015
ABOUT KUSH
Kush Bank is a registered commercial Bank
with the Ministry of Legal Affairs in the
Republic of South Sudan. It has been in
service as a specialized commercial bank
since 2012.
Upon satisfying the statutory capitalization and infrastructural requirements of
The Bank of South Sudan, Kush Bank was
granted a license to operate and engage in
CORPORATE VALUES
conventional banking as a financial institution on November 6th, 2013.
We provide a full range of innovative and
quality conventional banking services using a modern centralised open platform
core banking system that is designed to
provide additional modern services such
as Internet, Mobile and Agency banking.
MISSION
To be a strong and effective specialized financial intermediary for South Sudan economic development through innovative
and affordable products & services.
VISION
To see an empowered and financial inclusive South Sudanese community.
HOW WE DO BUSINESS
We maximize on partnerships rather than
profit. At Kush Bank we believe our business is our customer satisfaction. We value
our client’s deposits and put our customer
needs before anything else.
At Kush Bank we go the extra mile for the
customer by providing a charming service
supported by efficient, effective un-complicated processes.
We enable Clients experience professional stress free banking services that Enhance opportunities.
We appreciate the fact that today’s customer is more informed, discerning and
demanding.
We empower clients to grow their
wealth through Partnerships, access to financial resources and financial services knowledge.
We engage our clients at all level
of services and product design and
management in order to provide
them with simplified solutions to
their changing and varied needs.
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Kush Bank Profile
CUSTOMER SATISFACTION
Kush Bank is constantly innovating to
meet the different needs of its customers
and their changing expectations.
Ensuring the customer is completely satisfied is our morning ‘coffee and afternoon tea’. To make this purpose a reality
in all our operations we committed to developing:
Shared Values
To be efficient, accountable and innovative.
Kush Bank strives to meet all customer expectations even for the most demanding
dynamic customer with advanced banking
needs.
A highly motivated and well trained staff
with access to a learning environment
where the employees and their managers
are sensitized to the needs and expectations of the customers.
A wide choice of quality services at affordable cost. We bring together the right
environment, the right skills, right attitudes and rights tools.
CUSTOMER
SATISFACTION
We believe in empowering our clients with
complete and up to date information about
all our services.
Time conscious service delivery based on our
motto of “15 minutes service.”
CLIENTELE
OUR FOCUS
INVESTMENT
Simple, secure and reliable technology suitable
for diverse customer needs.
We constantly record, analyze, reflect on the
factors that enhance our “motto”…. We are a
learning bank.
Reliable delivery channels for Kush Bank
branches and correspondence banks for effective
cross border transactions.
Extended trading hours from 09:00 to 16:00
hours Monday to Saturday in order to meet
different banking requirements Objective, re-
We are on the verge of rolling out an ATM network and electronic banking systems.
The bank customer base mainly comprises of
SMEs, corporate entities, quasi government
institutions, Non-Governmental Organizations,
individuals and households. Many large businesses are now turning to Kush Bank for profes-
sional banking services and taking advantage
of premium accounts. As at end of 2014 there
were slightly more than 1,000 active clients and
customer deposits of SSP 40 million
To contribute to national economic development and create employment by supporting
SME’s, the entry level for investors.
To finance enterprises that focus on value addition thereby ensure that products such as
food is processed and value is created.
To play effective intermediary role as a specialized institution that provide financial resources
for business plants and equipment, entrepreneurial training and linkage to markets. To unlock the potential through support of farmers,
functional groups and co-operatives SMEs.
Target and involve the huge unbanked population to enhance financial inclusiveness.
Kush Bank aims to bridge the existing banking
service gaps through appropriate technology
and aggressive branch expansions.
At the end 2014, the bank capitalization stood
at USD 10 Million, with adequate working
capital. Kush Bank has grown from strength
to strength since it opened its doors for business in December 2013 despite the sluggish
business environment. It continues to attract
rising number of customers and the deposits
levels both of which have grown
times maintain the upmost levels of service
for its customers and strives to place itself at
the forefront of Financial Services within the
Banking industry.
The Bank invested significant amount in the
initial investments and continue with goal of
establishing sound banking business, particularly in technology, people, internal policies
and products development. It aims to at all
NETWORK
spectful and responsive address for customers’ concerns or queries. Customers support
structures to promote access to accurate information at the appropriate time.
Kush Bank Headquarters are located in Malakia
on Konyokonyo Road, opposite Juba City Council. The bank is the advanced stages of opening
up a fully-fledged branch in Bor town, Jonglei
State and further plan to undertake feasibility
study is Paloich in Upper Nile in line with its expansion strategy. Kush Bank expansion strategy also targets a nationwide Network, covering
the 10 States in the next three year.
In order to achieve this objective Kush bank
has employed a core banking systems to a
modern open platform and centralized setup
with robustness, highly availability, uptime
and scalability. These together with highly
trained and motivated customer care team
will ensure that we not only meet, but exceed
your expectations.
The bank has an established network of correspondent banks with a SWIFT code. In order
to effectively serve the steadily increasing clientele whose demands vary and many times
require international banking services, Kush
Bank has established an Extensive Global
Network with International Banks to makes it
easier for clients to operate business on global level conveniently.
Your Business Partner
3
ABOUT US
Products and Services
Types of Accounts
a.
Personal Banking
b.
Corporate Banking
c.
SME Banking
d.
Institutional Banking
e.
Treasury Management
f.
Foreign Exchange
g.
Trade Finance
h.Transfers
i.
Loans & Lines of Credit
Kush Bank currently provides a full
range of retail banking covering personal, business and corporate banking
as well as Treasury Bills trade.
a.
b.
c.
d.
e.
Company/Corporate/Sole Proprietorship Account Requirements
Corporate Current Account
Personal Account
SME Account
Fixed Deposit Account
Public/Non Profit Making
General Benefits:
Cheque book issued within 72 hours
No monthly maintenance fees
Unlimited free cash & cheque deposit
Free email statements on request
Free incoming Electronic Funds Transfer
Personal Account Requirements
National ID/Photocopy of Valid Passport
Introduction letter from customer or
employer
Two passport size photos
Description of Residential location
100 SSP Minimum Opening Balance
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Kush Bank Profile
The bank is about to introduce electronic and mobile telephone banking
which is now in the final stages of tests.
Kush bank offers several types of accounts which can be opened in both
or either South Sudanese Pounds and
United States Dollars.
Copy of Valid Registration Certificate
Directors’ Account opening resolution
Copy of Certified Articles and
Memorandum of Association
Copy of Tax Identification Certificate
Copy of Chamber of Commerce Certificate
Copy of valid Import/Export Licence
(where applicable)
Copy of valid Tax Clearance Certificate
Two passport photos of Each Signatory
Copy of passport/National ID for
Signatories
Powers of Attorney where applicable
Location Description or Map of office.
OUR PRODUCTS & SERVICES
Foreign Exchange
or Commercial documents) in accordance with instructions received. That
Kush Bank engages in the buying and is; deliver documents either against
selling of foreign currencies in major payment, acceptance or on other
currencies such as USD, Euro, GP, Ken- terms and conditions.
ya Shillings and Uganda shillings at
competitive rates within the Central Loans
Bank framework guidance.
Kush Bank has in place responsive
SME Current Account
Credit, Risk Management Polices and
Processes to ensure it lends appropriThe business current account is tai- ately at the most competitive rates in
lored to offer you convenient deposits/ the market.
withdrawals and is targeted at sole proprietors, SMEs, government ministries, Agency Banking
Quasi Government institutions and
Non Governmental organizations.
Kush Bank is in the process of the partnering with Forex companies and other
Trade Finance
Micro-Finance companies, located in
all States of South Sudan to facilitate
Import Letters of Credit
transfer and payment on behalf of our
Kush Bank Provides fast and secure customers with minimum charges submethod of payment in international ject to Central Bank Approval.
trade and that the Kush clients have
able to get a period of credit before Debit Card
having to pay for the imports.
Kush Bank is at an advanced stage in
Transfers
the introduction of debit card services
which will be used at Kush Bank ATMs
With our network of correspondent under development.
banks and dedicated swift codes, Kush
Bank is able to facilitate quick Funds Personal account as well as Sole PropriTransfers at competitive rates.
etorships Account holders will qualify
for issuance of provision of these faciliCollections
ties on request.
Collection arrangement allows Kush
Bank to handle documents (Financial
Kush Bank Debit Card shall bring a wide
range benefits and convenience.
Your Business Partner
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GOVERNANCE AND MANAGEMENT
Kush Bank Management Structure
BOARD OF DIRECTORS
CHIEF EXECUTIVE OFFICER
AUDIT & COMPLIANCE
OFFICER
OPERATION MANAGER
BRANCHES
OPERATIONS
MANAGER
RETAIL &
PERSONAL
BANKING
CORPORATE BANKING
MANAGER
INSTITUTIONAL
BANKING
SME/AGENCY
BANKING
HUMAN RESOUCE
MANAGER
PERSONELL
MANAGEMENT
ADMINISTRATION
& ACCOUNTS
FINANCE &
ADMINISTRATION
TRADE
FINANCING
TREASURY
The bank is managed by highly qualified and diversified experienced seven Boards of Directors, chaired Mawein Deng Kuol,
a well-known businessman is South Sudan in the constructions and food stuff industries. The board is overall responsible for
the safe and sound Management of the Bank. The board is legally, financially, and morally responsible for the organization.
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Kush Bank
GOVERNANCE AND MANAGEMENT
SENIOR MANAGEMENT
Chief Executive Officer:
Mr. Ahmed Takoy is a holder of a Masters in Strategic Management from University of Nairobi and has over 16 years of
relevant experiences in management particularly in Financial Management of NGO’s, the UN and banking sector. Additionally has provided high level and strategic consultancies
to multinational donors European Commission and USaid
funded programmes and institutions and further published
a number of publications which are currently used as references in the Humanitarian & Development sectors.
Head of Corporate Banking/Human Resource:
Mr. Acinkoc Adak has Bachelor of Economic and Administration from Omdurman Ahlia University and International
Relation from Boise State University in U.S.A. Mr. Adak has
been working in the banking sector since 2001 and has
served different departments, last was the branch Manager
Qatar National Bank in South Sudan. His areas of expertise
include exceptional supervisory, analytical skills and effective communication.
Audit/Compliance Manager:
Mr. Collins Opondo has a Bachelor of Commerce Banking from Karnatak University in India. He possesses over
15 years of Financial Management, audit and taxation experience in a wide range of business enterprises including
banking, manufacturing and hospitality industries.
SUCCESS
Business Development Manager:
Dawit Berhane is a holder of a BA. Degree in Accounting from University of Asmara and several post graduate
complementary qualifications. He has served in different
capacities some of which include: - Chief Accountant, financial consultant and Business Development advisor in
several countries including Angola, Democratic Republic of
Congo, Rwanda, United Arab Emirates, Uganda and South
Sudan. He is a strong advocate and facilitator for community development, Public Private Partnership, Strategic Alliance and Joint venture developments.
Operations Manager:
Obadiah Ndolo Maluvu is a holder of a BA. Degree in Business Management from Mount Kenya University. He also
posses a certificate in Cash Management and Custodianship
from Kenya Institute of Bankers and Steller Service Training
from Achieve Global. His work experience spans more than
25 years serving among others as Operations Excellence and
Training Consultant with KCB- Rwanda, Operations Manager Nairobi Region-KCB Bank Group and several other key
positions in the same bank just to mention a few: Customer
Service Officer, Credit Operations Officer, Accounts and Reconciliation Officer. Before joining KCB, he worked as Quality
Inspection Assistant with Afro Plastics- Kenya Limited, a position which entailed Product Development/Design and Quality assurance.
With just one year since acquisition of
a licence to offer Banking services, Kush
Bank has made a lot of progress and invested enormously even within these
testing times to be positively perceived
by the both individuals and the entire
business community.
They have expressed their total commitment to continuously work with us
which is exhibited by the weekly record
increments. This business support has enabled us to upgrade our services to offer
quality services.
Having satisfied those two categories,
and after critical analysis of general Financial requirements, have begun extending
custom developed Products and Services
to Non-Governmental Organisations,
International Agencies, Multi-Nationals,
Institutes, United Nations Agencies, International clients, both State and Central
Government.
Special services offered
We are now introducing several special services to our clients some of which include:
- Humanitarian Cash Transfer, Vault Storage
services, Cash Delivery and Pickup services.
Our cash transfer department eases the
cash management, cash delivery and payment of Humanitarian Agencies to their
beneficiaries, management and suppliers in economical, efficient, effective and
transparent ways using biometrics beneficiaries’ identification system and computerized data management software. Please
contact us for more details.
Premium
A special division for Elite Class clients has
been established at our Headquarters
to provide you with Global Class services
fast by our professional staff members.
The division offers personalised services
conveniently in a tranquil spacious environment. Join Kush Today.
Your Business Partner7
Malakia on Konyokonyo Road, Opposite Juba City Council
PO Box 254, Juba - South Sudan.
Phone Contacts +211 954 944498, +211-928-080085, +211-914-263300
Email: [email protected]
Website: www.kushbankss.com