View Your Guide to Attending Now

700+ EXHIBITORS|1,000s OF IDEAS|EARN CE CREDITS|STELLAR NETWORKING
™
C A N A DA’ S M E E T I N G S + E V E N T S S H OW
YEARS
YOUR
COMPLETE
GUIDE TO
ATTENDING
AUGUST 16 + 17, 2016
METRO TORONTO CONVENTION CENTRE
NORTH BUILDING
Experience incredible
Education, Networking and
Career Development.
Smart thinking.
Smart solutions.
Ticking all the boxes.
Top-drawer audiovisual? Check. Full-service facilities in every major Canadian
city? Check. Cutting-edge event technologies? Check. By bringing together
Frischkorn Audiovisual, MEDIACO and Sound Systems Plus, FMAV helps event
and meeting planners produce live events that create a connection.
To learn more, visit fmav.ca
CONTENTS
Why your peers
L
ve
LOVE
IncentiveWorks
1
Make valuable connections
with your peers.
2
Learn with affordable,
world-class education.
3
Find exciting new vendors
and suppliers.
4
Choose from 13 expert
Education Sessions, including
2 daily by MPI for only $115.
5
Earn Continuing Education
Credits for most sessions.
6
Attend FREE Knowledge
Pods offering mini sessions
on emerging topics.
7
Pick up great ideas, concepts
and inspiration to apply
to your work.
8
Use our custom Appointments
Tool to book exhibitor meetings
on the show floor—see who
you want, when you want.
™
YEARS
GENERAL INFORMATION
14 MPI Foundation Canada Rocks
4 Show Information
Hours, location + more
THE CONFERENCE
8 Keynote: Curt Steinhorst
Thriving in the Age of Distraction
9 Session Descriptions
27 Hosted Buyers Program
12 Hall of Fame LIVE
26 Local Host Program
12 Collect CE Credits
6 Agenda at a Glance
Your guide to IW2016
and all events
28 Sponsors + Partners
They make the show
come alive
31 Closing Party
30 Travel + Accommodation
5 Passes + Prices
13 Keynote: Neil Pasricha
Building Lasting Happiness
in Your Organization and Life
THE TRADE SHOW
16 Show Floor Map
18 Exhibitor Listings
20 Appointments
Meet with who you want,
when you want
23 Ask an Expert
Expert advice specifically
tailored for you
9
24 Knowledge Pods
Get even more networking
with our partner MPI Foundation
and Site Canada events.
Free education on
the show floor
10
Find powerful networking
opportunities on the show
floor with over 700 local,
national and international
suppliers to choose from.
Download the Mobile App
eventmobi.com/iw2016
Sponsored by
25 Wellness Lounge
Find your zen
25 Discovery District
Food for Thought
meetingscanada.com/incentiveworks
INCENTIVEWORKS 2016 | 3
SHOW INFORMATION
LOCATION
Metro Toronto Convention Centre
North Building
255 Front Street West
Toronto, ON M5V 2W6
a place to recharge your batteries!
CHARGING
STATIONS
Visit mtccc.com for parking
information and maps
SHOW HOURS
Tuesday, August 16
EDUCATION
8:00 a.m. – 12 noon
TRADE SHOW
12 noon – 5:30 p.m.
CONCIERGE
Our Events Team is here to help make
your experience great before, during and
after IncentiveWorks. Contact us with
your questions [email protected] or
416.510.5242
Need a quick boost of power for
your devices during the show?
Thanks to ChargeBar, we’ll have
two charging kiosks conveniently
located in the Connection Lounge.
This year’s kiosks are lockers so
you can be sure your device is safe
while you continue to network on
the show floor.
Wednesday, August 17
EDUCATION
8:45 a.m. – 11:30 a.m.
TRADE SHOW
11:30 a.m. – 4:00 p.m.
CLOSING PARTY
6:00 p.m. – 12 midnight
Don’t forget to visit us on the
show floor! Our Concierge desk is
conveniently located at the top of the
escalators and we are happy to answer
any questions you may have about
IncentiveWorks 2016.
REGISTER ONLINE
This year’s Connection Lounge
& Conversation Café are perfect
for catching up with peers and
meeting new colleagues in the
industry. Conveniently located
on both ends of the show floor;
the perfect place for a bite to
eat or relax in our stylish
and comfortable seating.
meetingscanada.com/incentiveworks
ONSITE REGISTRATION
opens at 7:00 a.m. on Tuesday, August 16th
and 7:45 a.m. on Wednesday, August 17th.
Registration is located in the main lobby
of the Metro Toronto Convention Centre,
North Building.
4 | INCENTIVEWORKS 2016
FREE WIFI
The Metro Toronto Convention
Centre is pleased to offer
attendees Free WiFi in the
convention and common
areas. To connect to the WiFi,
please select MTCCPublicWifi.
meetingscanada.com/incentiveworks
PASSES + PRICES
We offer many ways to attend
through our
flexible pass options. Choose the one that meets your needs!
Register online: meetingscanada.com/incentiveworks
TRADE SHOW PASS
EDUCATION PASS
WORKS PASS
FREE
$115
$165
The Trade Show Pass is
complimentary to qualified
planners and includes:
The Education Pass
includes everything
in the Trade Show Pass
The WORKS Pass
includes everything in the
Trade Show Pass and
Education Pass
+ Access to 700+ companies
on show floor
+ Knowledge Pods to discuss
emerging topics with your peers
+ Inspiring event ideas as you
explore the Discovery District
+ A customized experience to
maximize your time through the
Appointments Program
+ Our Connection Lounge &
PLUS
+ 13 industry-leading education
sessions to choose from
+ 2 Keynote sessions
+ Hall of Fame Awards
PLUS
1 Closing Party
Ticket
ceremony LIVE!
+ Daily lunch vouchers
+ Earn CE credits
Canada’s Best
Conference
Value!
Conversation Café to network
and converse in a more
intimate setting
INTERESTED IN BEING HOSTED AT INCENTIVEWORKS?
See pages 26 + 27 for information on our Local and National Hosted Buyer Programs.
meetingscanada.com/incentiveworks
INCENTIVEWORKS 2016 | 5
AGENDA AT A GLANCE
MONDAY, AUGUST 15
Official IncentiveWorks Events
TUESDAY, AUGUST 16
7:00 a.m. – 5:00 p.m.
ON-SITE REGISTRATION
8:00 a.m. – 9:00 a.m.
BREAKOUT SESSIONS
SITE CANADA GOLF
TOURNAMENT
The Country Club Golf Course,
Woodbridge
SIMPLIFYING EVENT
MARKETING ROI
STATE OF THE INDUSTRY:
M+IT MEETINGS MARKET REPORT
Presented by Shannon DeSouza,
Attendease
Facilitated by Lori Smith, M+IT with a
panel of planner experts
7:30 a.m. – 3:00 p.m.
EVENT CANVAS WORKSHOP
9:15 a.m. – 10:15 a.m.
IN PARTNERSHIP WITH
Metro Toronto Convention Centre
1:00 p.m. – 5:00 p.m.
THE POWER OF
PERSONALIZATION
STATE OF THE INDUSTRY:
M+IT INCENTIVE TRAVEL REPORT
Presented by Kathleen Roberge,
etouches
Facilitated by Alanna McQuaid, M+IT with
a panel of industry experts
OR
8:30 a.m. – 10:15 am
WORKSHOPS
MPI FOUNDATION
CANADA ROCKS!
Real Sports Bar
ANSWERS TO YOUR TOP 12 F+B QUESTIONS
Presented by Tracy Stuckrath, CSEP, CMM, CHC, CFPM, Thrive! Meetings and Events
7:30 a.m. – Midnight
BUILDING YOUR CONTRACT CONFIDENCE
Presented by Heather Reid, Heather Reid Consulting
MOBILE APP
Meetings + Conventions Calgary is proud
to present the IncentiveWorks Mobile App
offering attendees a rich, interactive
mobile option to experience this year’s
show. App features include:
HOW TO BUILD A DYNAMIC AND DIVERSE SPEAKER NETWORK
Presented by Pamela Slim, Best-Selling Author, Entrepreneur + Speaker
TRUST ME! A SUPPLIER’S GUIDE TO BUILDING TRUST WITH BUYERS
Presented by Jill Harrington, Sales Trainer, Consultant and Keynote Speaker
+ Events in progress
+ Full session descriptions
and room assignments
+ Event schedules and updates
+ Interactive trade-show map
with full exhibitors list
+ Social media links to keep
connected to our community
Sponsored by
10:30 a.m. – 12:00 p.m.
HALL OF FAME LIVE + KEYNOTE PRESENTATION
THRIVING IN THE AGE OF DISTRACTION
Presented by Curt Steinhorst, Distraction Expert
12:00 p.m. – 5:30 p.m.
TRADE SHOW FLOOR OPEN
In partnership with
1:00 p.m. – 3:00 p.m.
KNOWLEDGE PODS (on trade show floor)
Download today!
eventmobi.com/iw2016
6 | INCENTIVEWORKS 2016
5:30 p.m. – 11:00 p.m.
SUPPLIER PRIVATE EVENTS (by invitation only)
meetingscanada.com/incentiveworks
AGENDA AT A GLANCE
WEDNESDAY, AUGUST 17
WHO SHOULD
ATTEND
7:45 a.m. – 3:30 p.m.
ON-SITE REGISTRATION
8:45 a.m. – 10:15 a.m.
WORKSHOPS
THE LEADERSHIP ADVANTAGE: STOP MANAGING AND START LEADING
+ MEETING PLANNERS
Presented by Jerome Wade, The Epic Advantage
Corporate
ARE YOU MISSING OUT? HOW TO LEVERAGE YOUR
DMO TO ELEVATE YOUR NEXT CORPORATE EVENT
Government
Presented by Meetings of the Minds, Facilitated by Jennifer Holly, Travel Alberta
Independent
THE POWER OF PLAY
Presented by Roger Haskett, Performer, Speaker and Industry Leader
NO MORE TALKING HEADS! EXPLORING NEW FORMATS
IN MEETING AND CONTENT DESIGN
Presented by Courtney Stanley, EventMobi
ACING THE FILTER TEST: HOW TO GET YOUR PROPOSAL
THROUGH A PLANNER’S DECISION-MAKING FILTER
Presented by Ciara Feely, The Conference Converter
Association
+ INCENTIVE TRAVEL
MANAGERS
+ SPECIAL EVENT PLANNERS
+ CONVENTION + TRADE
SHOW MANAGERS
+ SALES + MARKETING
MANAGERS
+ EXECUTIVE ASSISTANTS
+ ADMINISTRATION
SPECIALISTS
10:30 a.m. – 11:30 a.m.
KEYNOTE PRESENTATION
BUILDING LASTING HAPPINESS IN YOUR ORGANIZATION AND LIFE
Presented by Neil Pasricha, Bestselling Author of The Book of Awesome
+ HUMAN RESOURCE
MANAGERS + TRAINERS
+ CORPORATE TRAVEL AGENTS
11:30 a.m. – 4:00 p.m.
TRADE SHOW FLOOR OPEN
+ PR SPECIALISTS
1:00 p.m. – 3:00 p.m.
+ COMMUNICATIONS
MANAGERS
KNOWLEDGE PODS (on trade show floor)
6:00 p.m. – Midnight
PLUS
INCENTIVEWORKS CLOSING PARTY
ANYONE RESPONSIBLE FOR:
JOIN THE CONVERSATION!
+ Selecting promotional
items to reward and
motivate employees
www.facebook.com/IncentiveWorks
www.linkedin.com/groups/
IncentiveWorks
+ Launching new products
and services
+ Corporate gifts
@Incentive_Works
#iwshow | #iw25
meetingscanada.com/incentiveworks
Download our app
eventmobi.com/iw2016
INCENTIVEWORKS 2016 | 7
KEYNOTE PRESENTATION
Thriving in the Age of Distraction
Tuesday, August 16
CURT STEINHORST
11:00 a.m. — 12:00 p.m.
For the first time in history, we live in a
world without any barriers to connection or
communication. This has fundamentally altered
the way people work, engage, communicate,
and relate to one another. The same technology
that simplifies processes compromises our
focus and makes it even more difficult to reach
increasingly distracted attendees. Attention
resources have never been more competed over,
or more depleted. We are asked to process four
times the information that people dealt with in
1986, but with less space and time to actually
think. Advertisements, alerts, emails, constant
notifications—no wonder the average person
struggles to make it three minutes
without being interrupted!
In this intensely practical speech, Curt Steinhorst
shares communication insights that help you rise
above the noise and focus strategies that help
you block it out. He addresses questions such as:
About Curt Steinhorst
Distraction Expert.
A leading voice on strategic communications in the age of distraction, Curt Steinhorst speaks around the world, helping his audiences better connect with their most important stakeholders, and
better focus on their own work, so they can be more productive,
+ How do you create environments and
processes that actually bolster your capacity for
focus rather than harm it?
+ How do you balance between staying informed
on trends through connectivity and seeking to
create the trends through focused ingenuity?
+ How do you engage with emerging technology
without letting it exploit you?
+ What communication strategies will help you reach
a customer in constant distraction?
effective and ultimately more successful.
The founder and president of The Promentum Group, a communications consultancy that crafts messages for today’s distracted
audiences, Curt has helped an impressive variety of companies
and public figures—from preparing Johnny Manziel for his Heisman
trophy acceptance speech (described by ESPN as “the greatest in
history”) to advising the largest record label in country music on its
marketing to digital consumers.
Curt has spoken across the globe to audiences that include General
Motors, Raytheon, The Naval Academy, Aspen Ski Co., Hotel Association of Canada, and YPO. His forthcoming book, Cave Dwellers,
CMP-IS Domain G:
Meeting or Event Design, 1.0 CE
See Curt as part of an Education or
WORKS Pass. See page 5 for details.
8 | INCENTIVEWORKS 2016
offers readers strategies for withdrawing from today’s distractions
to focus on the heart of all great communication—idea creation.
@curtsteinhorst
Preview Curt’s session: meetingscanada.com/curt
meetingscanada.com/incentiveworks
EDUCATION 2016
EDUCATION AT
2016
TUESDAY, AUGUST 16
BREAKOUT SESSIONS
8:00 a.m. – 9:00 a.m.
SIMPLIFYING EVENT MARKETING ROI
Presented by Shannon DeSouza,
Attendease
If you are tired of hearing
that event marketing is all
about the numbers, but
you don’t really know what
that means, then this is
the session for you. Learn
how to harness the power
of technology to track your entire event
life cycle. You’ll also get the list of metrics
that all event marketers need, learn how to
define key performance indicators and find
out which digital measurement tools are
best used for event marketing. Whether
you’re new to event marketing or simply
want to brush up on event marketing ROI
basics, you’ll leave this session with a better understanding of how to track, measure
and use your results to create better marketing campaigns for your future events.
CMP-IS Domain I:
Marketing
1.0 CE
STATE OF THE INDUSTRY:
M+IT MEETINGS MARKET REPORT
Facilitated by Lori Smith, Meetings +
Incentive Travel, plus a panel of experts
What’s the state of the
meetings industry in Canada? Find out in our first
ever M+IT Meetings Market
Report session. We’ll reveal
the results of Meetings +
Incentive Travel magazine’s
annual market report survey, giving you
first access to how the industry fared last
year and where it’s headed in the months
to come. M+IT Editor Lori Smith will walk
meetingscanada.com/incentiveworks
through the numbers – from destinations
and meeting spend to marketing tactics
and technology, and you’ll hear from our
panel of meetings industry experts who
will weigh in on the data. For the first time
ever, you’ll be able to interact live with the
results, ask questions about the numbers
and find out what this all means to you.
Panelists: Julie Calvert, CMP, CMM, The Canadian
Payroll Association; Kalinda Cripwell, Event
Management Professional; Marie France Watson,
Concordia University; Bettyanne Sherrer, CMP,
CMM, ProPlan Conference & Events
CMP-IS Domain A:
Strategic Planning
1.0 CE
PLANNERS. At IncentiveWorks,
we understand that. Our
education sessions and
workshops are designed
to provide insight, tips
and applicable learning
experiences for every level
of planner, regardless of
where you are at in
your career.
We enlist professional
speakers and industry experts
BREAKOUT SESSIONS
9:15 a.m. – 10:15 a.m.
to bring you engaging,
THE POWER OF PERSONALIZATION
Presented by Kathleen Roberge, etouches
One of the biggest challenges that event planners face
today is how to personalize
the event experience for
attendees. What ways can
you learn more about your
attendees and bring more
relevance to them within your
event? The answer is big data, but what does
that mean? In this session, find out about user
profiling and how big data technology can be
used to capture attendee interest before, during and after your event. Through pre-event
communication, mobile apps, iBeacons, surveys, and more, you can gather data on your
attendees at every step of your event, see what
they like and what they don’t, allowing you to
create a more personalized approach. Learn
how planners can use user profiling for automated matchmaking, personalized suggestions
onsite and more! Get the tips to make your next
event one that your attendees will never forget!
CMP-IS Domain I:
Marketing
EDUCATION MATTERS TO
relevant content to help
you deliver better events.
The program is designed by
the events and editorial team
of the award-winning
Meetings + Incentive Travel
(M+IT) magazine. With more
than 40 years of experience
covering the meetings
industry, M+IT knows what
planners want. IncentiveWorks’
education program brings the
pages of the magazine to life.
BONUS: We pre-qualify our
education sessions with the
Convention Industry Council
(CIC) so that time spent at
IncentiveWorks may help
you gain your certification
1.0 CE
or re-certification!
INCENTIVEWORKS 2016 | 9
EDUCATION 2016
STATE OF THE INDUSTRY:
M+IT INCENTIVE TRAVEL REPORT
Facilitated by Alanna McQuaid, Meetings +
Incentive Travel, plus a panel of experts
EDUCATION WORKSHOPS
8:30 a.m. – 10:15 a.m.
How did the incentive
travel industry fare
last year? Where is it
headed in the months
to come? Based on the
findings from Meetings
+ Incentive Travel‘s inaugural incentive travel
survey, we’ll give you the state of the
industry, revealing where groups are
going around the world, what information sources they’re using to book, group
size, program elements and spend and
provide insights on the future of incentive travel in Canada. M+IT’s Alanna McQuaid will walk through the results and
our panel of incentive travel experts will
make sense of the data, allowing you to
get answers to your most pressing questions and find out how this will impact
you in the months ahead.
Presented by Tracy Stuckrath, CSEP, CMM,
CHC, CFPM, Thrive! Meetings and Events
Panelists: Stefano Mastrantonio,
Air Canada; John Iannini, Melia Hotels
International; Dallyce Macas, Platinum DMC
Collection; Bonnie B. Boyd, CMP, DMCP,
BBC Destination Management
CMP-IS Domain I:
Strategic Planning 1.0 CE
ANSWERS TO YOUR TOP 12
F+B QUESTIONS
Good food and beverage has become imperative to events, and
being on the same
page as your caterer
in terms of food selection, cocktails, service
style and sourcing is central to the
overall success of your programs. But
how do you get to that place? Discover 12 key F&B questions you should
be asking your partners and discover
what answers make most sense to you
and your event during this highly interactive session.
Learner Outcomes:
+ Discover why communication with
your caterer is central to the success of your events.
+ Discover key questions to ask any
caterer when you are planning a
meal or food function.
+ Understand the value of a
well-planned meal to the overall
satisfaction of your attendees.
CMP-IS Domain G:
Meetings or Event Design 1.75 CE
BUILDING YOUR CONTRACT
CONFIDENCE
Presented by Heather Reid,
Heather Reid Consulting
Venue contrac t s are
ever-changing… year-toyear, chain-to-chain and
region-to-region. Planners need to be aware,
and wary, of the nuances. In this session, we’ll
10 | INCENTIVEWORKS 2016
dig deep into the most challenging contract clauses – attrition, cancellation,
indemnification and force majeure –
through the use of examples and peerto-peer discussions. You’ll also discover the difference between negotiating
venue contracts from a position of lost
profits versus lost revenues. Together
we’ll build your contract knowledge so
you can move forward with new-found
confidence.
CMP-IS Domain B:
Project Management
1.75 CE
HOW TO BUILD A DYNAMIC
AND DIVERSE SPEAKER
NETWORK
Presented by Pamela Slim,
Bestselling Author,
Entrepreneur + Speaker
As a meeting planner,
your success is tied to
the great people you
bring into your organization, or your clients’
organizations . Yo u r
customers are hungry
for the next great topic
and thought leader. During this
high-energy session, learn how to
stay current with the best experts
and speakers, how to ensure that
you have great relationships with a
broad and diverse group of presenters who will meet your clients’ needs
and how to position your organization as the place where everyone
wants to speak. Become the person
who finds the Next Great Speaker, and innovates in your marketplace, and discover a powerful network-building framework that you
can apply to your meeting planning
business, as well as the businesses
of your clients.
CMP-IS Domain G:
Meetings or Event Design 1.75 CE
meetingscanada.com/incentiveworks
EDUCATION 2016
TRUST ME! A SUPPLIER’S GUIDE TO
BUILDING TRUST WITH BUYERS
Presented by Jill Harrington, Sales Trainer,
Consultant and Keynote Speaker
Distrust in the sales
profession tripled between 2010 and 2014,
and it’s not improving. Buyers are happy
to take your valuable
time, use your expertise and obtain a
detailed proposal from you, but without a high degree of trust (by today’s
definition), they won’t buy from you,
and they certainly won’t pay your
premium price. Are you unknowingly
adding fuel to the fire of distrust with
your prospective clients and hindering
the sales process? Sales expert and
industry Hall of Famer, Jill Harrington,
returns to IncentiveWorks with an important message to industry suppliers. Using stories and examples from
the industry, she will share the three
behaviours that are hampering your
ability to quickly establish trust and
arm you with the three “must do’s” to
establish trust with the toughest customers, so that you:
+ Break through the wall of silence
when accessing new contacts
+ Unseat those pesky incumbents
+ Get quality information from
important buyers
+ Increase attendance at your client
presentations and meetings
CMP-IS Domain F:
Stakeholder Management 1.75 CE
EDUCATION WORKSHOPS
8:45 a.m. – 10:15 a.m.
Presented by Meetings of the Mind
Facilitated by Jennifer Holly, Travel Alberta
THE LEADERSHIP ADVANTAGE: STOP
MANAGING AND START LEADING
Panelists: Scott Ventresca, Tourism Toronto | Krista Cameron, Destination St. John’s
| Candace Schierling, Tourism Saskatoon
Presented by Jerome Wade, The Epic
Advantage
Are you a leader or a
manager? In this session, you’ll learn how
to empower your staff
to fully leverage their
inte llig e n ce , u n i q u e
strengths and leadership greatness. By applying the principles of The Leadership Advantage, you
will see increased productivity, accelerated performance, amplified employee
satisfaction, and maximized opportunity at every tier of your organization.
Leadership-driven organizations have
the most fun, see the greatest results
and experience epic success.
CMP-IS Domain E:
Human Resources
Seats are filling fast…
Avoid disappointment and
choose your sessions now!
Do you think you know the
difference between a CVB,
DMC and DMO? If asked
whether DMOs charge for
their services or make commissions would you know
the answer? In this session,
you’ll find out how DMOs work and what
benefits are available to planners that
most just leave sitting on the table. You’ll
gain an understanding of how they operate, how they can help you save both time
and money (two things in short supply!)
and walk away with tips that will help you
elevate your future events.
CMP-IS Domain A:
Strategic Planning
1.5 CE
THE POWER OF PLAY
Presented by Roger Haskett, Performer,
Speaker and Industry Leader
Learner Outcomes:
+ Discover how to remove the
management limitations that
are in the way of your success
+ Learn how to unleash the
leadership greatness of
your team and organization
+ Discover how to become
a high-altitude leader
BOOK YOUR SESSIONS
meetingscanada.com/incentiveworks
ARE YOU MISSING OUT? HOW TO
LEVERAGE YOUR DMO TO ELEVATE
YOUR NEXT CORPORATE EVENT
WEDNESDAY, AUGUST 17
1.5 CE
Play is not just fun and
games. New studies suggest
it’s directly tied to ROI. In this
fun and interactive session,
our expert proves that with
permission (and gentle encouragement) to have more
fun, participants become more engaged,
connect with more people on a deeper level,
retain more knowledge and find more creative ways to apply that knowledge. You’ll
learn how to weave a playful approach into
the content of your meetings by putting the
participant experience first and making a
few small but hugely powerful changes to
your meeting program.
CMP-IS Domain G:
Meeting or Event Design
1.5 CE
INCENTIVEWORKS 2016 | 11
EDUCATION 2016
NO MORE TALKING HEADS!
EXPLORING NEW FORMATS IN
MEETING AND CONTENT DESIGN
Presented by Courtney Stanley, EventMobi
We’ve all been there,
unfortunately. Boring
speaker, boring setup,
bored attendees. There
has to be a better way!
In this session, you’ll not
only learn that different
formats make meetings exciting, but
you’ll experience it for yourself. Watch
firsthand how engagement grows when
topics are crowd-sourced and up-voted,
giving participants the power to choose
the content that’s most relevant to them.
Discover how your room set-up can actually help you create content and wakeup your boring conference design (no
couches necessary!) In this 90-minute
experiment, you’ll determine what content and design formats work best for
you. Come curious and leave with ideas
you can implement at your next event.
CMP-IS Domain G:
Meeting or Event Design
1.0 CE
ACING THE FILTER TEST:
HOW TO GET YOUR PROPOSAL
THROUGH A PLANNER’S
DECISION-MAKING FILTER
Presented by Ciara Feely,
The Conference Converter
Tired of not getting a
response from all the
proposals you send out?
Are you stuck having to
sell via email or do you
fill out endless eRFPs
and never hear back?
The good news is there
are a few tweaks you can make that will
help you get responses from your clients,
have more relevant conversations with
them (ones that they actually want) and
ultimately win their business. You will
send out lots of proposals after this show,
and this session will ensure you win more
of them. The proposal communicates so
12 | INCENTIVEWORKS 2016
much more than just rates. Discover what
planners want, how they read your proposal and what they absolutely must see
in it. One supplier increased conversion
rates to 75 per cent by making three easy
changes. Discover what those changes
were during this workshop, with many
more real-life examples.
LIVE!
Learner Outcomes:
+ Learn what to write in a proposal
that gets planners to call you back
+ Discover the best structure and
content for a proposal, and how to
package your venue to help you get
more wins
+ Take the focus off rate and zone in
on what planners are really buying
CMP-IS Domain B:
Project Management
1.0 CE
Tuesday, August 16
10:30 am
We tailor our in-depth
education sessions to not
only be relevant to your
day-to-day job but also
benefit your career. That’s why we
pre-qualify our education sessions with
the Convention Industry Council (CIC).
+ Register and attend any of our
IncentiveWorks Education Workshops
+ Keep your registration receipt or
name badge as proof of attendance
+ After the event, log on to your
CIC online account or create one
(https://myaccount.convention
industry.org) and upload proof
of attendance
Celebrate
Our Industry
Leaders!
Included with
all Education Passes
CATEGORIES
+ Under the continuing education tab,
enter in your hours and domain
+ PLANNER
+ RISING STAR
+ BUILDER
+ VOLUNTEER
+ For more information visit the CIC’s
website: www.conventionindustry.org
+ INNOVATOR + THE BIG IDEA
Note: This program is not endorsed, accredited,
or affiliated with the Convention Industry
Council or the CMP Program. Applicants may
receive CE credit for attending any program
that meets eligibility requirements of the CMP
Program. There are no specific individual
courses required as part of the applications
selection of eligible education is up to the
applicant based on his/her needs.
+ MENTOR
+ VETERAN
Sponsored by
meetingscanada.com/incentiveworks
KEYNOTE PRESENTATION
NEIL PASRICHA
ABOUT NEIL PASRICHA
Happiness Expert
Best-selling author of
The Book of Awesome and
The Happiness Equation
Dubbed the “Pied Piper of Happiness” by The Toronto Star, Neil Pasricha
has shared his revolutionary ideas and frameworks for launching happiness into the stratosphere with more than 200,000 people at hundreds of
events around the world.
He is a Harvard MBA, award-winning blogger, one of the most popular
speakers to ever appear on the TED stage, and a New York Times best-selling author. His first book, The Book of Awesome, about appreciating small
pleasures, is a runaway #1 hit. His much-anticipated new book, The Happiness Equation: Want Nothing + Do Anything = Have Everything, has just
been released.
In his dynamic, interactive keynotes, Pasricha delivers a blend of positive
psychology trends, strategic models and contagious passion for workplace
happiness. He possesses a unique perspective on happiness in the business
context and draws on his background leading leadership development for
Fortune 100 companies to provide attendees with inspiration and tools to
generate ideas, stimulate productivity, and unlock potential. His presen-
Building
Lasting
Happiness
in Your
Organization
and Life
Wednsday, August 17
10:30 a.m. — 11:30 a.m.
The strongest companies in the world
have the happiest people working at
them. Coincidence? No. In Neil Pasricha’s
groundbreaking talk, he reveals the secrets
of these organizations with inspiring,
put-it-in-your-pocket models to build
support networks, manage energy and
stress, and create lasting happiness.
Through researching top leaders at
Harvard, developing leaders inside Fortune
100 companies, and working with clients
like Shell, Kraft, and Viacom, Pasricha
has developed unique frameworks to
create happiness in individuals and drive
engagement and high-performance results
inside organizations. After all, we could
all stand to be a little happier.
tations on modeling happiness have received global praise and attention
from CNN, the BBC, The Today Show, Oprah Winfrey Network, The Guardian, and The Sunday Times.
@1000Awesome
Preview Neil’s session: meetingscanada.com/neil
meetingscanada.com/incentiveworks
CMP-IS Domain E:
Human Resources, 1.0 CE
See Neil as part of an Education or
WORKS Pass. See page 5 for details
INCENTIVEWORKS 2016 | 13
CANADA
M P I F O U N D AT I O N P R E S E N TS
#cdarox16
#mpi foundation
#iwshow
#iw25
rocks
THE OPENING RECEPTION TO INCENTIVEWORKS
MONDAY, AUGUST 15, 2016 • 7:30 - 11:30 PM
REAL SPORTS BAR & GRILL
Rated #1 Sports Bar in North America by ESPN
Maple Leaf Square, 15 York Street, Toronto
Tickets available at
www.mpiweb.org/foundation/canadarocks
BENEFITING
HOST SPONSOR
Proceeds provide educational grants and scholarships for MPI members and the meetings and events industry in Canada.
PRE-EVENTS
Canadian Debut
EVENT CANVAS WORKSHOP
AN OFFICIAL INCENTIVEWORKS EVENT
AUGUST 15|1:00pm – 5:00pm
Presented by Alissa Hurley, National Director,
Client Solutions & Emergent Technologies, FMAV
Introduction to Event Design using the Event Canvas - Half Day Workshop
Alissa Hurley
The Event Canvas is a strategic management template for developing new or documenting existing events and conference models. It’s a visual chart with elements describing an event’s promise and how the event will help stakeholders get
their jobs done, resolving pains and creating gains within an established framework of commitment and expected returns.
In this interactive workshop, participants will learn how to:
Apply the event canvas methodology
and templates to visually articulate
the value of an event.
Sketch the canvas of an existing event
with your peers as a team using the
Event Simulator Facilitation Kit
Create, design and prototype
an event using the canvas
as a team.
Presented in partnership with
This complimentary workshop is available only to Education Pass
and WORKS Pass holders, on a first come first served basis. Reserve your spot today [email protected]|Learn more online: meetingscanada.com/incentiveworks
EVENT BUSINESS BLUEPRINT
Event Business Blueprint is a one-day program designed for anyone who is
considering starting, or has recently launched, an event planning business.
Subject matter experts will lead interactive sessions in business planning,
establishing an entrepreneurial mindset, getting organized, finances, accounting
systems, marketing, choosing the right technology, and operating ethically.
Monday, August 15
7:30 a.m. - 5:00 p.m.
St. Andrews Club
Monday, August 15
150 King St. West,
Toronto, ON
5:00 p.m. – 7:00 p.m.
For more details visit www.canspep.ca
meetingscanada.com/incentiveworks
NETWORKING
RECEPTION
For more information
visit www.pcma.org/ce
INCENTIVEWORKS 2016 | 15
16 | INCENTIVEWORKS 2016
1031 1130
Buy The Sea
1033
1232
836
936
1037 1136
1137 1236
938
1039 1138
1139
Tourisme
Montréal
1226
Sponsors + Hosted Buyer
Program Partners
Canada
Hotel Chains
Cruise Lines
Premiums + Incentives
International
1131 1230
Québec City
Business
Destination
meetingscanada.com/incentiveworks
Tourism
Victoria
1325
Tourism Vancouver
1222
Tourism Saskatoon
AccorHotels
Starwood
Hotels
& Resorts
Worldwide,
Inc.
1336
1337 1436
1438
Conventions
Regina
Preferred
Hotels
& Resorts
Hyatt
Resorts
& Hotels
Tourism
Winnipeg
730
Destination Halifax
Hilton
Worldwide
Tourisme
Laurentides
Las Vegas
Convention
& Visitors
Authority
Destination
St. John's
623 722
Meetings &
Conventions PEI
Scottsdale
Convention
& Visitors
Bureau
Tourism
Outaouais
732
Four Seasons
Hotels & Resorts
DMI
Hotels
Tourism
Ireland
714
Fredericton
Tourism
627 726
719
FMAV
Carlson Rezidor
Hotel Group
San
Francisco
San Diego
Tourism
Belmond
Melia Hotels
International
Select Group
Marketing
808
NYC & Company
718
International
Lounge
AMResorts
709
Greater Miami CVB
625
Aruba Convention
Bureau
615
Air Canada
Jamaica
Tourist Board
Dominican Republic
Tourism
Mexico
Tourism
Board
Omni Hotels
& Resorts
Panama Tourism
Authority
609
The DMC
Group
India
Tourism
Barbados
Tourism
Consulate
General of Cuba
Meeting Professionals
International
ENGAGE + CELEBRATE +
INTERACT + SHARE + EXPERIENCE
YEARS
2016
Welcom
Marriott
International
Global DMC
Partners
1323 1422
1327 1426
1331 1430
Conversation Café
Yukon Convention
Bureau
WELLNESS
LOUNGE
TRADE SHOW FLOOR
me
LOCATION
ge
ier
nc
Co th
ks oo
or B
W +IT
ive M
nt d
ce an
In
FOS
Décor
Centre
Metro Toronto
Convention Centre,
North Building
255 Front Street W.
Toronto, ON
2006 2007 2106
Visit mtccc.com for
parking information
and maps.
1535
Fairmont
Hotels & Resorts
1433
Tourism
Whistler
1531 1630
1537 1636
1826
1631 1730
1830
1633 1732
1637
1539 1638
1926
1923 2022
1837 1936
1739 1838
1839 1938
Universal
Links
TUESDAY
AUGUST 16
EDUCATION
8:00 a.m. – 12:00 p.m.
TRADE SHOW
12:00 noon – 5:30 p.m.
1931 2030
1737 1836
SHOW HOURS
Tourism
Windsor
Essex
Tourism
Kingston
1825
Viamede
Resort
Scotiabank
Convention
Centre
Hilton
Niagara Falls
Vintage
Hotels
1823 1922
2111 2210
WEDNESDAY
AUGUST 17
Brand Blvd
Bram & Bluma
Appel Salon
1725
Ottawa
Tourism
Waterloo
Tourism
1627
1822
1723 1719
ClubLink
PSAV
Edmonton
Tourism
Tourism
Partnership
of Niagara
White Oaks Resort &
Ravine Vineyard
1623
1819
1916
Quest
Audio Visual
1523
Metro Toronto
Convention Centre
1719
Travel Alberta
Canadian
Niagara
Hotels
1912
Niagara Parks
Commision
WestJet
Airlines
1526
1717 1816
byPeterand
Pauls.com
1425
Tourism
Kelowna
1423 1522
Meetings +
Conventions
Calgary
bb Blanc
Associated
Luxury Hotels
International
Banff &
Lake Louise
Tourism
Allstream
Centre
InterContinental
Hotels
The International
Centre
Business
Events
Toronto
Business Events Toronto
1809 1908
2032
EDUCATION
8:45 a.m. – 11:30 a.m.
TRADE SHOW
11:30 a.m. – 4:00 p.m
2141 2142 2143 2242
Incredible
Novelties
Ignite
USA
Caribbean
Associations
Conversation Café +
International Lounge +
Wellness Lounge
meetingscanada.com/incentiveworks
CLOSING PARTY
6:00 p.m. – Midnight
See page 6 for our
full event agenda.
Meeting Service
Suppliers
INCENTIVEWORKS 2016 | 17
EXHIBITORS
THE EXHIBITORS
*Listings as of June 16, 2016
360 DESTINATION GROUP
BARBADOS TOURISM
CANADIAN ASSOCIATION OF
CLUB MED SALES CANADA INC.
Booth # 939
MARKETING INC.
EXPOSITION MANAGEMENT
Booth # 625
Booth # 631
Booth # 513
CLUBLINK
BARCELO HOTELS & RESORTS
CANADIAN HOTEL MARKETING
Booth # 2022
AIR CANADA
Booth # 722
Booth # 718
& SALES EXECUTIVES (CHMSE)
COAST HOTELS
BB BLANC INC.
Booth # 537
Booth # 1526
AIR CANADA VACATIONS
Booth # 726
Booth # 1830
CANADIAN NIAGARA HOTELS
CONNECTONCAMPUS
BELMOND CHARLESTON PLACE
Booth # 1909
Booth # 539
AIR NEW ZEALAND
Booth # 822
Booth # 809
CANADIAN ROCKY
CONSULATE GENERAL
BELMOND HOTELS | TRAINS |
MOUNTAIN RESORTS
OF CUBA
AIR PARTNER
Booth # 1036
RIVER CRUISES | JOURNEYS
Booth # 1513
Booth # 630
Booth # 809
CANADIAN SOCIETY OF
CONVENTIONS REGINA
AKRAN MARKETING
Booth # 2222
BELMOND LA SAMANNA
PROFESSIONAL EVENT
Booth # 1337
Booth # 809
PLANNERS (CANSPEP)
CONVENTUS SA -
ALLIEDPRA, INC.
Booth # 1025
BELMOND MAROMA
Booth # 515
A GLOBAL DMC PARTNER
RESORT & SPA
CANLINK TRAVEL
ALLSTREAM CENTRE AT
EXHIBITION PLACE
Booth # 1725
Booth # 809
REPRESENTATIVES
CORPORATE VIBRATIONS
Booth # 440
Booth # 1833
ACCORHOTELS
Booth # 1222
BLUE MOUNTAIN RESORT
Booth # 1319
Booth # 2137
CARLSON REZIDOR
COTC EVENTS
AMRESORTS
Booth # 608
BRAM & BLUMA APPEL SALON
HOTEL GROUP
Booth # 840
Booth # 1627
Booth # 1009
COUNTY OF RENFREW-
ANGUILLA TOURIST BOARD
Booth # 543
BRAND BLVD
CAYMAN ISLANDS
Booth # 2230
DEPARTMENT OF TOURISM
ARUBA CONVENTION BUREAU
Booth # 714
BUSINESS EVENTS INDUSTRY
ASSOCIATE LUXURY HOTELS
INTERNATIONAL
Booth # 1417
BANFF & LAKE LOUISE
TOURISM
Booth # 1513
BANFF AIRPORTER
Booth # 1513
18 | INCENTIVEWORKS 2016
Booth # 623
ECONOMIC DEVELOPMENT &
TOURISM
Booth # 2119
CRANBERRY VILLAGE
COALITION OF CANADA
CENTRAL COUNTIES TOURISM
Booth # 509
Booth # 2127
BUSINESS EVENTS TORONTO
CHELSEA HOTEL TORONTO
FALLS - FALLSVIEW
Booth # 1709, 1809
Booth # 1731
Booth # 1909
BUY THE SEA
CHOOSE CHICAGO
D.E. SYSTEMS
Booth # 841
Booth # 1008
Booth # 1936
BYPETERANDPAULS.COM
CHOOSELETHBRIDGE
DESTINATION HALIFAX
Booth # 1822
Booth # 1519
Booth # 1123
Booth # 2124
CROWNE PLAZA NIAGARA
meetingscanada.com/incentiveworks
EXHIBITORS
WHO EXHIBITS AT
DESTINATION HOTELS
EMINENCE CANADA TOURISM
Booth # 1037
CONSULTING INC.
DESTINATION QUEENSTOWN
Booth # 824
DESTINATION ST. JOHN’S
Booth # 1131
DISCOVER DESTINATION
MANAGEMENT
Booth # 1513
DISCOVER SAINT JOHN
Booth # 1126
DK CANADA
Booth # 719
EPLY ONLINE EVENT
REGISTRATION
Booth # 1537
ESA LATIN AMERICA
DMC & LIBERTADOR
LOCAL
NATIONAL
INTERNATIONAL
EXHIBITORS
SPECIALIZING IN:
Audio Visual
Registration
HOTELS RESORTS & SPA
Catering
Booth # 638
Transportation
ETOUCHES
Hotels + Resorts
Booth # 1038
Hotel Chains
EVENTMOBI
from all the Major Brands
Booth # 1423
Convention Centres
EVENTS CAPE BRETON
Convention + Visitors Bureaus
Booth # 1136
Destination Management Companies
DOMINICAN REPUBLIC
EXECUTIVE HOTELS & RESORTS
Cruise Lines
TOURISM
Booth # 1226
Unique Venues
EXPEDIA CRUISESHIPCENTERS
Team-Building
Booth # 2143
DMI HOTELS
Booth # 816
Booth # 614
DOUBLETREE BY HILTON
MARKHAM
GATINEAU-OTTAWA
Booth # 745
Booth # 1236
FAIRMONT HOTELS & RESORTS
And a host of additional
services and products to help
you deliver memorable events!
DRAGONFLY
- CANADIAN WESTERN
ADVENTURES DMC
MOUNTAIN REGION
Booth # 1319
Booth # 1630
PLUS
DRUM CAFE
FAIRMONT ROYAL YORK
PREMIUM + INCENTIVE MERCHANDISE
Booth # 1844
Booth # 1630
APPAREL
DUBAI BUSINESS EVENTS
FALLSVIEW CASINO RESORT
GIFT CARDS
Booth # 733
Booth # 1912
AWARDS
EDMONTON TOURISM
FLORIDA MEETING SERVICES
BAGS
Booth # 1623
Booth # 1319
EMA MARKETING LTD
FLUID EVENTS/ TS SOLUTIONS
Booth # 832
Booth # 2031
meetingscanada.com/incentiveworks
CONFERENCE GIFTS
AND MUCH MORE
INCENTIVEWORKS 2016 | 19
EXHIBITORS
FMAV
Booth # 1108
Appointments
Program.
Meet with
Who you want
When you want!
Making appointments guarantees you get the meetings
you want, so your time is well spent.
Booking Appointments is Easy
FONTAINEBLEAU MIAMI BEACH
Booth # 939
FOS DÉCOR
Booth # 1903
FOUR SEASONS HOTELS AND
RESORTS
Booth # 815
FOXY ORIGINALS
Booth # 2218
FREDERICTON TOURISM
Booth # 1130
G ADVENTURES
Booth # 641
GENUMARK STRATEGIC
FREQUENTLY ASKED QUESTIONS:
How many appointments are there? Length?
There are several appointment times per day.
They are booked in 15-minute increments.
Is this program mandatory?
No, the program is only mandatory for those
planners who have an Appointments or VIP Buyers
Pass. They have committed to six appointments
and are required to fulfill that commitment.
Is there a cost to participate?
No. This program is complimentary for both
exhibitors and planners/buyers.
MERCHANDISING
Booth # 2007
GEORGIAN COLLEGE KEMPENFELT CONFERENCE CENTRE
Booth # 2132
GLOBAL DMC PARTNERS
Booth # 1319
GODFREY HOTEL CHICAGO
Booth # 1008
GREAT WOLF LODGE
Booth # 1926
GREATER MIAMI CVB
Booth # 930
When and how do I book my appointments?
In early July, all registered attendees will be sent a
link to begin making appointments. Through this
link, you will have full access to the entire program.
GREATER PALM SPRINGS CVB
Booth # 918
GREEN KEY GLOBAL - HOTEL
ASSOCIATION OF CANADA
Do exhibitors get my contact info?
No, your contact information is not revealed until
you accept their appointment request, or make an
appointment yourself.
Questions about the Appointments Program?
Contact Sim Frayne, Event Manager at
[email protected]|416.510.6867
Booth # 519
GTA INUIT ART
MARKETING LTD.
Booth # 2224
HACIENDA DEL SOL
GUEST RANCH RESORT
Booth # 925
HARD ROCK CAFE TORONTO
Booth # 1737
20 | INCENTIVEWORKS 2016
HARRISON HOT SPRINGS
RESORT & SPA
Booth # 1538
HILTON HOTEL AND SUITES
NIAGARA FALLS FALLSVIEW
Booth # 1912
HILTON WORLDWIDE
Booth # 1113
HOCKLEY VALLEY RESORT
Booth # 2122
HOSTS GLOBAL ALLIANCE
Booth # 814
HOTEL PLACE D’ARMES
Booth # 1232
HOTELS RED DEER
Booth # 1519
HUDSON COMPANY
Booth # 1039
HYATT HOTELS & RESORTS
Booth # 1017
IBEROSTAR HOTELS &
RESORTS
Booth # 622
IDNZ DESTINATION
MANAGEMENT
Booth # 826
IGNITE MAGAZINE
Booth # 1540
IHG - INTERCONTINENTAL
HOTELS GROUP
Booth # 1413
ILEA TORONTO
Booth # 517
INCOMM
Booth # 2006
INCREDIBLE NOVELTIES INC
Booth # 2242
INDIA TOURISM
Booth # 737
INTERNATIONAL PLAZA HOTEL
+ CONFERENCE CENTRE
TORONTO AIRPORT
Booth # 1641
meetingscanada.com/incentiveworks
EXHIBITORS
JAMAICA TOURIST BOARD
Booth # 615
JOEY EATON CENTRE
Booth # 1640
JPDL DESTINATION
MANAGEMENT
Booth # 1325
JW MARRIOTT THE ROSSEAU
MUSKOKA RESORT & SPA
Booth # 2130
KARISMA HOTELS & RESORTS
Booth # 745
KIMPTON HOTELS &
RESTAURANTS
Booth # 909
KINGBRIDGE CONFERENCE
CENTRE & INSTITUTE
Booth # 2030
KOREA TOURISM
ORGANIZATION
Booth # 736
LAS VEGAS CONVENTION
AND VISITORS AUTHORITY
Booth # 823
LONG POINT
ECO-ADVENTURES
Booth # 2023
LOS ANGELES TOURISM &
CONVENTION BOARD
Booth # 912
LUXURY COACH
Booth # 1719
MADISON AVENUE, INC.
Booth # 2106
MANDARIN ORIENTAL
HOTEL GROUP
Booth # 738
MARRIOTT INTERNATIONAL
Booth # 1313
MARRIOTT NIAGARA FALLS
- FALLSVIEW HOTEL & SPA
Booth # 1909
meetingscanada.com/incentiveworks
MARRIOTT ON THE FALLS
Booth # 1909
NIAGARA CANADA
Booth # 1915
MARRIOTT SAN FRANCISCO
HOTELS
Booth # 909
NIAGARA PARKS COMMISSION
Booth # 1922
MAUI JIM SUNGLASSES
Booth # 2236
NORTHWEST TERRITORIES
TOURISM
Booth # 1143
MAVERICK AVIATION GROUP
Booth # 923
NOTTAWASAGA RESORT
Booth # 2136
MEETING PROFESSIONALS
INTERNATIONAL
Booth # 523
NYC & COMPANY
Booth # 1022
MEETING PROFESSIONALS
INTERNATIONAL TORONTO
CHAPTER
Booth # 523
MEETINGS & CONVENTIONS PEI
Booth # 1122
MEETINGS + CONVENTIONS
CALGARY
Booth # 1611
MEGA MAGIC- MAGICIAN
MIKE D’URZO
Booth # 1738
OLD MILL TORONTO
Booth # 1831
OMNI HOTELS & RESORTS
Booth # 831
ONE KING WEST HOTEL &
RESIDENCE
Booth # 1823
CHECK
OUT
THE FLOORPLAN
ON PAGE 16
TO HELP
PLAN YOUR
VISIT
IN ADVANCE!
ONE&ONLY RESORTS
Booth # 642
ONQ LIVE ENTERTAINMENT
Booth # 1838
OTTAWA TOURISM
Booth # 2009
MELIA HOTELS
INTERNATIONAL
Booth # 808
PACIFIC GATEWAY HOTEL
VANCOUVER AIRPORT
Booth # 1431
METRO TORONTO
CONVENTION CENTRE
Booth # 1816
PACIFIC WORLD
Booth # 731
PENTICTON TRADE AND
CONVENTION CENTRE
Booth # 1536
PETER AND PAUL’S GIFTS
Booth # 1826
PETERBOROUGH & THE
KAWARTHAS TOURISM
Booth # 2117
PLAYA RESORTS MANAGEMENT
Booth # 636
MEXICO TOURISM BOARD
Booth # 609
PAN PACIFIC VANCOUVER
HOTEL
Booth # 1439
MIAMI AIR INTERNATIONAL
Booth # 938
PANAMA TOURISM AUTHORITY
Booth # 624
MLSE CATERING
Booth # 1717
PC/NAMETAG
Booth # 1535
PREFERRED HOTELS &
RESORTS
Booth # 931
MOBILE BUSINESS
COMMUNICATIONS
Booth # 1837
PCMA CANADA EAST CHAPTER
Booth # 511
PSAV
Booth # 1523
MPI FOUNDATION
Booth # 523
PEARSON CONVENTION
CENTER
Booth # 1637
QUÉBEC CITY BUSINESS
DESTINATION
Booth # 1231
NATIONAL SPEAKERS BUREAU
Booth # 1539
PELLER ESTATES WINERY
Booth # 1930
QUEST AUDIO VISUAL
Booth # 1931
PORTER AIRLINES INC.
Booth # 1819
PREDATOR RIDGE
Booth # 1532
INCENTIVEWORKS 2016 | 21
EXHIBITORS
RENT FROCK REPEAT
Booth # 1638
SCARLET HUNTINGTON HOTEL
Booth # 909
SWISSÔTEL CHICAGO
Booth # 1008
TOURISM IRELAND
Booth # 715
RESIDENCE INN MIAMI
BEACH-SURFSIDE
Booth # 936
SCOTIABANK CONVENTION
CENTRE
Booth # 1908
TAM TRAVEL CORPORATION A GLOBAL DMC PARTNER
Booth # 1319
TOURISM KELOWNA
Booth # 1425
SCOTTSDALE CONVENTION &
VISITORS BUREAU
Booth # 917
THE BANFF CENTRE
Booth # 1513
RESORT TO THE BEST
Booth # 634
RESORTS OF ONTARIO
Booth # 2138
RICHMOND CONFERENCE
CENTRE
Booth # 1436
RIPLEY’S AQUARIUM
OF CANADA
Booth # 1932
ROCCO FORTE HOTELS
Booth # 830
SAN DIEGO TOURISM
AUTHORITY
Booth # 908
SAN FRANCISCO TRAVEL
ASSOCIATION
Booth # 909
SANDALS & BEACHES RESORTS
Booth # 627
DON’T
FORGET
TO DOWNLOAD
OUR MOBILE
APP!
eventmobi.com/iw2016
22 | INCENTIVEWORKS 2016
SEADREAM YACHT CLUB
Booth # 840
SELECT GROUP MARKETING
Booth # 709
SHERATON ON THE FALLS
Booth # 1909
SHERATON PARKWAY
TORONTO NORTH HOTEL AND
SUITES
Booth # 1836
SITE CANADA
Booth # 533
SKYLINE RESORTS AND HOTELS
Booth # 2126
THE BANFF LODGING
COMPANY
Booth # 1513
THE COVE LAKESIDE RESORT
Booth # 1425
THE DMC GROUP
Booth # 836
THE INTERNATIONAL CENTRE
Booth # 1825
THE ISLANDS OF
THE BAHAMAS
Booth # 637
THE LEADING HOTELS
OF THE WORLD
Booth # 1027
SKYLINE TORONTO
Booth # 1937
THE LODGE AT VENTANA
CANYON
Booth # 925
SPARKLING HILL RESORT
Booth # 1530
THE RIMROCK RESORT HOTEL
Booth # 1513
SPEAKERS’ SPOTLIGHT
Booth # 1327
THE RITZ-CARLTON HOTEL
COMPANY
Booth # 1023
SPIN:SENIOR PLANNERS
INDUSTRY NETWORK
Booth # 535
THE SCOTCH EXPERIENCE
Booth # 1639
STARWOOD HOTELS &
RESORTS - TORONTO METRO
MARKET
Booth # 1723
THE SUTTON PLACE HOTEL
Booth # 1437
STARWOOD HOTELS &
RESORTS WORLDWIDE, INC.
Booth # 1213
THE TORONTO CONGRESS
CENTRE
Booth # 1938
SUCCULENT CHOCOLATES AND
SWEETS
Booth # 531
THE WESTIN LA PALOMA
RESORT & SPA
Booth # 925
SUMMIT TEAM BUILDING
Booth # 2139
TOURISM ABBOTSFORD
Booth # 1426
THE TORONTO BUS CO. LTD.
Booth # 1736
TOURISM KINGSTON
Booth # 2123
TOURISM MONCTON
Booth # 1138
TOURISM NEW ZEALAND
Booth # 822
TOURISM PARTNERSHIP
OF NIAGARA
Booth # 1915
TOURISM RICHMOND
Booth # 1438
TOURISM SASKATOON
Booth # 1331
TOURISM SAULT STE. MARIE
Booth # 2131
TOURISM THUNDER BAY
Booth # 2133
TOURISM VANCOUVER
Booth # 1430
TOURISM VERNON
Booth # 1532
TOURISM VICTORIA
Booth # 1422
TOURISM WHISTLER
Booth # 1531
TOURISM WINDSOR ESSEX
PELEE ISLAND
Booth # 2017
TOURISM WINNIPEG
Booth # 1336
TOURISME LAURENTIDES
Booth # 1237
TOURISME LAVAL
Booth # 1230
TOURISME MONTRÉAL
Booth # 1223
TOURISME OUTAOUAIS
Booth # 1236
meetingscanada.com/incentiveworks
TOURIST OFFICE OF SPAIN
VISIT SANTA BARBARA
Booth # 835
Booth # 914
TRAVEL ALBERTA
VISIT ST. PETERSBURG/
Booth # 1519
CLEARWATER
TREMBLANT RESORT
Booth # 937
ASSOCIATION
VISIT TUCSON
Booth # 1243
Booth # 925
TRUMP HOTELS
WASHINGTON DC
Booth # 1033
Booth # 1012
TURNING STONE RESORT
WATERLOO REGIONAL
CASINO
TOURISM
Booth # 1031
Booth # 2025
TWO CRAZY LADIES INC.
WESTJET AIRLINES
Booth # 2216
Booth # 1522
UNCOMMON CANADA TRAVEL
WHITE OAKS CONFERENCE
COLLECTION
Booth # 1242
UNIVERSAL LINKS INC.
Booth # 2210
RESORT & SPA AND
RAVINE VINEYARD
Booth # 1923
WINE COUNTRY GIFT
VANCOUVER AQUARIUM
BASKETS CANADA
Booth # 1433
Booth # 2238
VIA RAIL CANADA
WOODBINE ENTERTAINMENT
Booth # 1733
GROUP
VIAMEDE RESORT
Booth # 1939
Booth # 2111
WORLD MARKETING GROUP
VINTAGE HOTELS
Booth # 839
Booth # 1916
WORLDWIDE CRUISE
VISIT CHARLOTTE
ASSOCIATES
Booth # 1010
Booth # 742
VISIT NAPA VALLEY
XTRA AIRWAYS
Booth # 913
Booth # 819
VISIT NEWPORT BEACH INC.
YUKON CONVENTION BUREAU
Booth # 916
Booth # 1142
TRAVELLING TO
TORONTO FOR
INCENTIVEWORKS?
meetingscanada.com/incentiveworks
Our partner
airlines Porter and
WestJet are offering
discounted flights.
See page 30
for details.
Ask an Expert
at
is
Want to add more
“wow” to your
next event?
Need some help
figuring out how to
manage a shoestring
event budget?
Want to get more out
of your workday so
you can enjoy more
free time?
Book a 15-minute appointment
and receive expert advice
specifically tailored to you
and your situation.
Find “ASK AN EXPERT”
in the Discovery District
on the show floor,
from 1:00 p.m. - 3:00 p.m.
Profiles on our Experts and
details on booking an appointment
will be available online in July.
INCENTIVEWORKS 2016 | 23
ON THE SHOW FLOOR
KNOWLEDGE PODS
Sponsored by:
Take a load off and learn on the
trade show floor in these complimentary
20-minute mini sessions. 1 p.m. – 3 p.m. daily
Here’s a sneak peek at the lineup:
CAREER BY DESIGN:
Creating YOUR Critical Path
MIND YOUR MANNERS:
Business Etiquette for Today
Presented by: Bailey Roth and Carly Silberstein
Redstone Agency
Presented by: Leanne Pepper
Certified Etiquette, Protocol Consultant and Image Coach
After eight years working in the event
management industry, twentysomethings Bailey Roth and Carly Silberstein launched their own event planning and association management
business. Why did they do it? How did they do it? Join Bailey and
Carly for some peer-to-peer advice and conversation on creating
career, and life, opportunities—a critical path that’s right for you!
In today’s competitive business environment,
proper etiquette gives you a significant edge.
Business Etiquette for Today will empower you to
present yourself with confidence. Etiquette and
protocol consultant Leanne Pepper will cover such
subjects as how to make an entrance and work the room; the
ultimate greeting; introducing yourself and others; forms of address; eye contact; and rising to the occasion. A second session
will cover the finer points of dining decorum.
THE INS AND OUTS OF OUTLOOK & EXCEL
Presented by: Carol D. Rice
Essentials Computer Training
Sure, there are lots of new event planning software
programs and apps, but many planners still rely on
Outlook. Do you know how to make the most of
this workhorse program? Do you know the latest
Outlook features and how they can help you plan
more efficiently and effectively? Expert Carol Rice will share the
latest tips, tricks and shortcuts. A second session will focus on
getting the most out of EXCEL.
COPYRIGHT CONFIDENTIAL:
Legally Using Music, Photos and Video
Presented by: Roxana Monemdjou
Heer Law
In this age of rampant illegal downloading and
online file sharing, the notion of copyright and
artist’s protection under the law is often ignored.
This devalues artists’ work and, more importantly,
deprives them of their rightful royalties. This session will cover such key subjects as: What is copyright and what
does it protect? What subject matter is protected under the
law? How is a copyright registered? How does use of music,
photos and videos differ?
FOR A FULL LIST OF ALL KNOWLEDGE POD MINI-SESSIONS GO TO:
meetingscanada.com/incentiveworks
24 | INCENTIVEWORKS 2016
meetingscanada.com/incentiveworks
ON THE SHOW FLOOR
WELLNESS LOUNGE
Sponsored by Banff & Lake Louise Tourism
Need a break to clear your headspace?
Find your zen in the Wellness Lounge, sponsored
by Banff and Lake Louise Tourism at IncentiveWorks!
Enjoy a quiet space to relax and recharge, both
mentally and physically. Our wellness experts
will guide you through a short meditation
where you’ll practice breathing exercises that
will help you discover your calm now
Sponsored by:
and after the show. Get back to
nature in a serene environment
right on the show floor.
Wellness Partner:
Lounge Decor:
FOOD FOR
THOUGHT
With seemingly endless food and beverage choices available,
putting together event menus can be challenging.
Which F & B is right for your group?
Visit the 2016 Discovery District “Food for Thought” to uncover the latest trends; check out
inventive seating setups and presentations; and discover novel décor options, all curated
to provide ideas to create palate-pleasing, eye-popping event menus.
meetingscanada.com/incentiveworks
INCENTIVEWORKS 2016 | 25
Toronto Area Planners
Apply for our Local Host Program.
Give a little of your time and be rewarded with
complimentary high-quality education and networking.
Local planners who commit to our appointments
program* will receive a full Education Pass, including
daily lunch vouchers and a ticket to the Closing Party.
There are two pass-types both in limited quantity and
available on a first come first served basis. Two people per
company may apply for the Local Host Program.
APPLY TODAY
| meetingscanada.com/localhost
Your Commitment
In exchange for this pass, you are required to book and
attend 6 appointments (15 minutes each). Appointments
are made with the IncentiveWorks Appointment Tool and
must be booked by July 30, 2016.
Appointments Pass (Value of $165)*
Available for all levels of experience (planners only)
+ Choose from 13 sessions over 2 days and earn CE credits
+ Internationally recognized keynote speakers
+ Hall of Fame Awards ceremony LIVE!
+ Daily lunch vouchers
+ Closing Party ticket
VIP Buyer Pass (Value of $165)*
Available for senior level planners with a minimum
annual spend of $250k and ten years experience.
Includes the Appointments Pass PLUS:
+ Access to private Hosted Buyers lounge
+ Receive first access to senior level sessions
+ Distinction as an experienced VIP Buyer
* Passes will be awarded based on your qualification criteria.
Questions? Contact our Events Team at
416.510.5242 or [email protected]
26 | INCENTIVEWORKS 2016
meetingscanada.com/incentiveworks
Open to planners who live outside Toronto.
The IncentiveWorks Hosted Buyer program
design is different than others on the market.
It is not built solely on appointments, but on
the relationship value created by spending
several days in ongoing communication
and networking between our buyers
and partners.
PROGRAM INCLUDES:
+ Round trip transportation from your
YOUR COMMITMENT:
To be part of the Hosted Buyers program, IncentiveWorks
and our partners require you to:
+ Attend private Hosted Buyer Events.
+ Book and attend a total of 16 one-on-one appointments
with exhibitors, including 10 with partners.
NEW
Flexible Participation Options Available.
home city to IncentiveWorks
+ Airport/train station transfers from
Limited spaces remain in this exclusive program
airport to your host hotel
+ Accommodation during event dates
+ IncentiveWorks All-Access Pass
(Education, Trade Show, and lunch daily)
+ MPI Foundation Canada Rocks event +
exclusive VIP reception
+ IncentiveWorks Closing Party
APPLY ONLINE TODAY!
meetingscanada.com/hostedbuyer
Questions? Contact Lori Winch at
416-442-5600, ext 3214 | [email protected]
+ Private Hosted Buyer events
INCENTIVEWORKS WOULD LIKE TO THANK THANK THE FOLLOWING INDUSTRY PARTNERS
WHO HAVE COME TOGETHER TO SUPPORT THE 2016 HOSTED BUYER PROGRAM
meetingscanada.com/incentiveworks
INCENTIVEWORKS 2016 | 27
SPONSORS & PARTNERS
THANK YOU SPONSORS
for your continued support of IncentiveWorks and the Canadian business events community
WELCOME SPONSOR
PLATINUM SPONSORS
OFFICIAL AUDIO VISUAL + STRATEGIC PARTNER
OFFICIAL SHOW DECORATOR + FURNITURE SUPPLIER
PREMIER CONTENT PROVIDER
CONTINUING EDUCATION SPONSOR
GOLD SPONSORS
INTERNATIONAL LOUNGE
SPONSOR
MOBILE APP
SPONSOR
WELLNESS LOUNGE
SPONSOR
DECOR SPONSOR:
WELLNESS + CONNECTION
LOUNGES + EDUCATION
ROOMS SPONSOR
MOBILE APP
PARTNER
BOOK SIGNING
SPONSOR
AISLE SIGN
SPONSOR
KNOWLEDGE POD
SPONSOR
OFFICIAL AIRLINE PARTNER +
EDUCATION ROOM SPONSOR
AISLE SIGN
SPONSOR
SILVER SPONSORS
a place to recharge your batteries!
SHOW BAG
SPONSOR
28 | INCENTIVEWORKS 2016
LANYARD
SPONSOR
CHARGE STATION
SPONSOR
meetingscanada.com/incentiveworks
SPONSORS & PARTNERS
HOSTED BUYERS PROGRAM PARTNERS
is proudly supported
by our industry associations
MEDIA + STRATEGIC PARTNERS
meetingscanada.com/incentiveworks
INCENTIVEWORKS 2016 | 29
TRAVEL + ACCOMMODATION
TRAVEL
PORTER AIRLINES is proud to offer a
15% DISCOUNT on available base fares
(with the exception of the lowest class fare
during a public seat sale) for travel to and
from IncentiveWorks 2016. The discounted fares are available for
booking from March 22, 2016 to August 20, 2016. See
meetingscanada.com/incentiveworks for full details
on travel date availability.
Please book online at www.flyporter.com or through your
travel agent using promo code IW2016.
ACCOMMODATION
INTERCONTINENTAL HOTEL TORONTO CENTRE
(Connected to the Metro Toronto Convention Centre)
225 Front Street West
Toronto, ON M5V 2X3
RATE: From $199 per night, plus taxes
(includes high-speed internet)
WESTJET is pleased to offer
10% OFF the base fare for
travel between Toronto/Hamilton
and anywhere WestJet flies in North America (including our Delta
code-share partner network). To take advantage of this offer, you’ll
need the COUPON CODE: TPX4CWH and the PROMO CODE: YYZ02.
RESERVATIONS
Phone: 1-800-235-4670
Online: https://resweb.passkey.com/go/IncentiveWorks2016
Block Name: IncentiveWorks 2016
Rates eligible until July 13, 2016.
For details on how to complete a booking with these
discount codes, please visit westjet.com/convention-discount.
See meetingscanada.com/incentiveworks for full details
on travel date availability.
To book your reservations using
these codes visit www.westjet.com.
Please note that BOTH the Coupon Code AND the Promo Code
must be used in order to receive the discount.
FAIRMONT ROYAL YORK
(approximately a 5-minute walk to the
Metro Toronto Convention Centre)
100 Front Street West
Toronto, ON M5J 1E3
VIA RAIL is pleased to be a participant
as a major ground transportation company
for IncentiveWorks 2016. The discounted
fares are valued from August 14 to
August 19 and include all stations throughout the VIA system
to Toronto, Ontario and return. Participants must reference
the event’s VIA CONVENTION DISCOUNT CODE: 13291 on viarail.ca.
Planner Exclusive Rate: From $145 per night,
plus taxes (includes complimentary WiFi)
The discount applies 10% OFF the best available fare in Economy,
Economy Plus, Business, Business Plus, Sleeper or Sleeper Plus class.
30 | INCENTIVEWORKS 2016
You will receive information in your confirmation email
once you register for IncentiveWorks.
Rates eligible until July 25, 2016.
IN
GETT
™
YEARS
’
JIGGY
OFF THE
CHAIN
A throwback
to the 90s!
… when it all began.
Wednesday August 17th
|
AS
IF!
WHATEVER
6:00pm – Midnight
’S
LETPARTY
AKA We’re still working on it!
Tickets: Purchase your tickets for $50 when you register for
IncentiveWorks, or buy a WORKS Pass (ticket already included)
Dress Code: Smart Casual / 90’s Inspired!
Hosted by
meetingscanada.com/incentiveworks
meetingscanada.com/incentiveworks INCENTIVEWORKS 2016 | 31
W H Y WO U L D N ’ T Y O U H O L D Y O U R
C
O
R
N
O
V
G
E
N
N
I
T
T
I
E
ON
E
M
IN THE
EIGHTH WONDER
OF THE WORLD?
Most destinations have you covered for conference facilities, hotels,
and restaurants. But only Niagara Canada has the magic that is the
8th Wonder of the World. Plan your next business trip or conference
here at visitniagaracanada.com.