Travel 2.indd
Transcription
Travel 2.indd
ADVANTAGES AP APR A PRI PR RIL ’’0 09 87 Goodies for Globetrotters Whether it’s to summon the travel bug to bite, reward vacationers for booking or enhance an employee incentive trip, here’s how you can help travel professionals get those good feelings flowing with their clients. BY DEBORAH JEANNE SERGEANT Illllu ussttrra ati ati t on o :P Pa au aul ull And der ersso on on ro omo moti tiing a tra tra rave vell de ve dest s in st nat atio io on mean me anss cr an c ea e ting a vis isio ion io n fo forr th the e tour to uris ur istt: one off fun,, adven is entu en ture tu re,, re sunsu un--so soak oak a ed day ys an and st star arry y nig niig ght hts, hts, s, or what wh a te ev ver e tthe he spe he peci cifi ifi fic c loca loca lo cation tion ti on is is kn know own wn fo or. r And d th ho ou ug gh th the e ec con onom nom omy ma may forc fo orc ce some so om me e ffo olks olks ol k s to c cu ut ba bac back ck k on trrav ave ell to lu uxxurrio u urio ious ous d des esti es tina nati na ttiion ns, s, tth here he here re a are re ssti re till ti ll plenle en n-ty of va ty v c ca attiion ner erss an and nd da ayt ytri ripp per ers to ers t be cour co urrte urte t d d.. Dori Do riss Di ri D lll, ow o ne er of Prriintt Co on nne nect ctio ct io ons ns (as asi/ i/ /29 2994 9470 94 70), 70 ), ttap ), app ap pe ed in nto o the he h hap ap appy ppy py trav vel vib ibe e wh whil ile e pi p tc chi hing ng a an n ittem e tto o Wy Wynd nd-ham m Va Vaca ca ati tion o Own on wner ership ip, he head adqu quar qu arte t re te red d in Lass Veg egas as.. To beg as egin in her pre esse en nttat atio ion, n, she sh e en ente tte ere ed th the co c nf nferre en nce ce roo o m to tthe he sso oun oun und ds o ds off ch chir irpi rpi ping g biirrds, ds, th ds than than nks ks to to a natu na ture clo tu lock ck b by y Cl Cleg egg (as eg asi/ asi/ /45 4545 45 4 450 50). ). Dillll’s Di ’s twe weet etin ting in ng ar arri riva val va al pr prom ompt mpt pted d iima mage ma mage es of the of he rel elax xin ing g va vaca cati ca cat tion on a awa w ittin wa ing g th the e reci re cp ci piien ents ntss of th he co comp mpan mp a y’ an y s aw awar ard ar d trrip p to Pu P ue errto t Ric co. o Th he ep pit ittch h wor orke ked; ke d;; Wyn ndh ham am orrde o dere red re d se seve ve v era ral al hu hundre nd dre red o off the e c cllo lock cks ks im im mpr prin pr in nte ted d wi with th the Wyn ndh dham am m log ogo. o. o. “The “T hey y thou ou o ugh g t it w was as ver ery y cr crea eati ea tive ti ve and they h they had ad d nev ev ver e ssee een n an nyt ythi hing hi ng llik ike ik e it it,” ,”” Dill Di ll ssay ay ys, ssho howi ow ng g tthatt ev ven n see eemi ming mi ngly ng ly ordi or dina n ry na y ttra rave vell it ve item e s ((w em who wou ould ldn’ ld n’tt n’ use a tr us travel trav avel av el ala larm arm m clo ock c ?)) can n b bec ecom ec ome om e extr ex traord trao ao ord din inar ary ar y iff you ou sel elec e t itte em m mss th that att a off of ffe fer a liitt fer ttle le e twi wist st.. st Re Read ead d o on n ffo or mo m re e c cas ase ssttudie as ase ud die es an nd insi in sigh si ghtt on ttra gh ra ave vell prrom motio ottio ons ns an nd d how o to o iinv nvok nv oke po oke p si siti tive ti e im mp pre ress ess s io ons n abo out ut tour to u iissm. m contin co con tin ti i ued d on n pa page ge 8 ge 88 8 >> >> WWW.ADVANTAGESINFO.COM APRIL 2009 Travel 2.indd 87 87 3/16/09 10:38:22 AM 88 TRAVEL from page 87 Kid-Sized Broadening the target market proved the key to increasing Kayla Tollen’s promotional item sale to Cruise Planners. The president of Kayla Advertising (asi/239482 ( ) suggested T-shirts in adult and youth sizes to the cruise travel company, to outfit employees, guests and guests’ children. While kids aren’t likely to be the primary decision-maker when it comes to choosing a cruise line, they do influence mom and dad, and all parents love when anyone dotes on their kids. In addition to kid-sized solutions, offer other choices, too, once your foot is in the door. Tollen, for example, also received orders for license plate frames (metal for employees and less-expensive plastic versions as giveaways) and pens from Cruise Planners. Practical, But Fun When the Outer Banks visitors’ bureau wanted logoed items to sell to tourists who stopped by, T.R. Moore, president of WaDaYaNeed LLC ((asi/353544), suggested flip-flops (the Laguna from Footprints USA; asi/55030) and a classic drawstring tote bag from Leed’s ((asi/665577). With the bureau logo and Web address printed on the flip-flops’ sole and the side of the beach bag, the items implanted the idea of a fun, sunny vacation while promoting the venue. The response was so positive that the initial $5,000 order doubled to a $10,000 reorder seven months later. The low cost of the items helped convince the bureau administration to take on the risk of the initial investment. But, obviously, don’t make cost the only factor in what you pitch. “It’s a beach community, so people wear flip-flops all the time, and everyone can use a beach bag,” Moore says. “They wanted items that the buyers could use right away.” continued on page 91 On the Road Again? A road trip comprises most Americans’ summer vacation, according to the Bureau of Travel Statistics, a division of the U.S. Department of Transportation. The organization states on www.bts.gov, “Ninety-seven percent of summer trips are to domestic destinations while 3% are to international destinations.” The average age of those traveling for leisure during the summer is 35. The organization also found that nine out of 10 summer trips (around 91%) are taken in personal vehicles; only 7% of travelers fly and 2% use a train or bus. So, when pitching to travelrelated companies, be sure to include plenty of family-oriented items that make car travel easier. Here are some ideas: Þ Americanna Co.’s (asi/35730) Recycled Flat Tire car coaster (FT-CC) helps keep gunk out of cup holders and to secure beverages in place. Þ Peter Pauper Press’ (asi/ 77802) Brainiac’s Road Trip activity book (195X) will help parents stay sane. Puzzles, games and other quiet activities will entertain the kids so mom and dad can relax. Þ Custom HBC’s (asi/47934) “new car smell” air freshener (item 10606-0.25-C) can clear the air on a long drive. Þ Travelers can keep it all together with the car seat organizer (CA110) by Bianco (asi/40544). 88 APRIL 2009 WWW.ADVANTAGESINFO.COM Travel 2.indd 88 3/16/09 10:37:08 AM TRAVEL ▲ Circle 1 on Free Info Card or visit www.advantagesinfo.com 91 from page 88 Artist’s Flair Todd Singleton, president of The Singleton Company ( (asi/328000 ), has success selling practical and useful items – T-shirts and caps – to Namotu, a surf camp near Nadi, Fiji. But being an avid surfer, he added his own creative twist. Singleton, who visits the destination nicknamed “Magic Island” frequently, has served as its guest artist for 10 years, creating masterful pen-and-ink drawings. Magic Island displays his sketches of the resort, and by integrating them into specialedition, annual commemorative items, “we make the end-user feel that sense of urgency,” he says. “They want to be part of a bigger picture. If you wanted to get the ’08 edition shirt, you had to be there. Scarcity is an incredible motivator.” The shirts are presented rolled up and stuffed into the ball caps and tied off with rustic-looking string, along with a thank-you note for the client’s early booking and an invitation to return to Magic Island. “Bookings continue to be strong,” Singleton says. “The island is at near-capacity and reservations are booked solid with a waiting list.” The client has reordered for the past six years, since the program began. Plus, Magic Island management is considering expanding into organic clothing and opening a Web store. Back View U ©200 USA 008 08 PBC PBC TMM-PBC0 PB 8100 PBC0 8 13 NEW AdCoolerTM products from Pioneer® Line ALL include coolers that keep beverages icy cold! Available in March 2009 See the Pioneer Line catalog or visit www.pioneerline.com for complete product details. To order a catalog, e-mail [email protected], call 1-800-685-4441, or fax 1-800-803-3314 (24-hour). Piooneeer UPIC: Pi ASII 782000 AS continued on page e 93 WWW.ADVANTAGESINFO.COM APRIL 2009 Travel 2.indd Sec3:91 91 3/16/09 1:23:42 PM 93 from page 91 really pops on those,,” Simons says. “It’s a great price point for the cen-ter, since they’re a non-profit and it’s a classy piece everyone will use. From the cover to the pages, it’s high-quality and it doesn’t feel cheap.” After seeing a sample journal, the bureau placed an order, as they have for most items Simons suggests. “They’ve been continually reordering for the past couple of years,” she says. “We’re always looking for what represents them. Their brand is so strong that anytime I see something that would pop with their logo, I get them a sample and send it to them. Nine times out of 10, they order.” continued on page 94 ▲ Circle 34 on Free Info Card or visit www.advantagesinfo.com The Brand Experience Keep in mind the “brand” that a destination projects. For the Seattle Convention & Visitors Bureau, it’s Washington-grown products and ecology. Danna Simons, president of hip gifts ( (asi/225354 ), offers items that fit those themes. To appeal to visiting event planners, Simons suggested wine openers from Benchmark/ The Magnet Group ((asi/685077), emblazoned with the Bureau’s logo and packaged with a bottle of Washington State wine. Simons’ company added a custom label to the outer box to enhance the presentation. Notebooks made with 100% recycled paper and organic ink from Spector & Co. ((asi/88660) represent another recent item Simons suggested to give to visitors who come by the convention center. “These are eco-friendly journals and since they’re black, the logo ▲ Circle 35 on Free Info Card or visit www.advantagesinfo.com TRAVEL WWW.ADVANTAGESINFO.COM APRIL 2009 Travel 2.indd Sec1:93 93 3/16/09 2:26:50 PM 94 TRAVEL from page 93 “Their brand is so strong that anytime I see something that would pop with their logo, I get them a sample and send it to them. Nine times out of 10, they order.” – Danna Simons, hip gifts (asi/225354) Make a Mint Mark Greenspan, president of Creative Promotions ((asi/170711), suggested mint-filled tins from Amusemints ((asi/36950) to the Prospect Heights, IL Visitors and Convention Bureau. As a distributor, you’re part of the creative process. Many clients don’t have art and don’t want to shell out more cash to get it. The nifty little tins fit the bill, because they are available with beautiful, four-color art representing numerous travel venues. Greenspan showed the client the stock art of Chicago to help them visualize the finished product. “We could drop in our customer’s information and logo,” he says. “The supplier’s very nice artwork was the difference between them and their competitors.’ Our client did not have to pay for it and could tie into that with the one-color copy of their logo.” The visitors bureau logo and the state logo appeared on the back of the tin. Used as a handout on sales calls and a giveaway for anyone dropping by the bureau offices, the tins proved to be a hit. Put Your Feet Up The Pennsylvania Dutch Country also has a strong brand image, and its visitors bureau chose to promote it with its FlavorFest. Bonnie Swinehart, owner of Proforma Econo Advertising ((asi/300094), helped the bureau cook up a food-themed promotion with 300 aprons, and 300 insulated cooler totes imprinted with the FlavorFest logo. Since the totes were insulated and PVC-lined, they worked great as food totes for Lancaster County produce, chocolates or other edibles. “We needed versatile and usable items that people stopping at the visitors center could take home and reuse over and over again,” Swinehart says. The project went well and the items were reordered. The bureau also approached Swinehart for 300 fuzzy slippers to go to meeting planners with the theme of “Wake Up in Lancaster County” and a tagline warning, “A word of caution to meeting planners: attendees may just decide to stay.” The slippers indicated that “relaxation and business can go together,” Swinehart says. “The pink slippers were in conjunction with mailings featuring photos of a businessperson wearing hot pink slippers with their feet crossed on a desk. People loved them. It was a great promotion.” ▲ Find Sales Leads for the Travel Industry by … Contacting local chambers of commerce, travel agents, visitors bureaus, B&Bs, and travel destinations. People in these sectors of the travel industry especially like dealing with local companies. Listening to others’ travel tales. Ask about what free stuff they received from their hotel, resort, spa, etc. to see how you can promote these venues better. Looking for unmet promotional needs while you’re traveling. Does your high-end hotel offer cheesy promos? Remember, you can fix that. Talking with owners of small shops, gas stations, or restaurants that sell or could sell items to promote their town or region. Deborah Jeanne Sergeant is a NY-based freelance writer. 94 APRIL 2009 WWW.ADVANTAGESINFO.COM Travel 2.indd Sec1:94 3/16/09 10:34:34 AM