Trash and Recycling Guidelines

Trash and Recycling
Guidelines
CITY OF ALLEN, TEXAS
Community Waste Disposal (CWD) provides trash and recycling services for the City of Allen.
CWD Customer Service number is 972.392.9300, Option 2. Please contact CWD for all trash and recycling issues.
The North Texas Municipal Water District (NTMWD) provides trash disposal and composting of yard trimmings.
Set it out by 7 a.m.
All trash and recycling carts, yard trimmings,
bulky waste, and household hazardous waste
(HHW) must be set out by 7 a.m. on the
appropriate collection day. Missed service due to
late set outs will incur a charge to return to
service.
Collection Schedules
Trash and yard trimmings are collected weekly;
recycling is collected every-other-week. Bulk
waste and loose brush are collected once per
month by appointment only. HHW is collected
weekly, by appointment. See page 7.
Avoid Overflow
All trash and recycling must fit inside the cart
with the lid closed. Any trash left on top of, or
beside the cart, will not be collected.
Use Trash Bags
Trash is required to be placed inside securely tied
plastic bags. Bagging trash prevents litter.
Recyclables Can Be Loose in Cart
Recyclables may be placed loose or in a clear
plastic bag in the blue recycling cart. Shredded
paper must be placed in securely tied, clear
plastic bags.
Face Cart Handles Toward House
Place trash and recycling carts with handles
facing the house.
Allow for Distance Between Carts
Allow 2 feet of distance between carts; allow 2 feet
of distance from meters, parked cars, fences, and
any other obstacles. This distance is necessary for
safe handling of carts by CWD’s equipment.
Don’t Dump Unlawful Substances in Cart
It is unlawful to put construction debris, hot
ashes, oil, dry cleaning chemicals, paint, pool
chemicals, car batteries, dead animals over
10 pounds, tree stumps or any hazardous
substances into the carts.
Call for Missed Service
For same week service, call CWD within 24 hours
of a missed trash or recycle service.
Misplaced and Lost Carts
Trash and recycling carts are designated for each
residential address and are owned by CWD. If, for
any reason, carts are misplaced or lost, residents
are responsible for the replacement costs. Carts
damaged or broken in the normal course of
service are repaired or replaced by CWD at no
charge. Contact CWD to request this service. Use a
permanent marker or spray paint to write your
address on your carts so you can identify your
carts if they are misplaced.
Verify your Billing
Each residential customer has one trash and one
recycle cart provided and is billed for any extra
carts. Residents must verify the number of trash
and recycling carts on their utility bill. Please
notify the City of Allen at 214.509.4560 if your bill
reflects discrepancies in cart billing.
Residential Electronics Collection Events
Collection days are hosted in April (Great
American Cleanup) and November (Allen Recycles
Day). Visit CityOfAllen.org/ElectronicCollection for
more information on electronics collection events.
Just Moved?
Welcome!
Special Cardboard Recycling Collection for New Resident Move-Ins
A one-time service to collect empty flattened and stacked cardboard boxes is provided to new
resident move-ins. New residents must call the City at 214.509.3100 before Noon on Friday to
schedule a Saturday collection for this one-time service. Packing paper from package boxes may be
placed in a cardboard box and collected at the same time. NO bubble wrap or foam will be collected.
Seniors Citizens over 65 may be eligible for a waste service discount. Pick up an application at the Utility Billing window at
City Hall or apply online at CityOfAllen.org/UtilityBilling for a 20% Senior Residential Trash Discount.
Drop-Off Locations:
DIY Options for Trash
All loads must be secured
according to State law.
Residents may dispose up to two loads
of household trash per month at any
North Texas Municipal Water District
(NTMWD) facility at no charge. See
website at ntmwd.com.
Residents must show a current City
water utility bill and driver’s license
with matching addresses. Loads must
arrive in passenger vehicle, passenger
truck, or flat-bed rental truck like those
available to rent at home improvement
stores.
Typical Items Allowed:
• Rolled rugs and carpet pads up to 6
feet in any dimension
• General household garbage
• Packaging material, cardboard
• Fence panels less than 6 feet in any
dimension
• Home and lawn furniture
• Mattresses and box springs
• Grills (NO propane tanks)
• Passenger vehicle tires (maximum
four per visit)
• Lawn mowers (oil and gas removed)
• Appliances with Freon® removed
and certified tag on the appliance
2
NTMWD Custer Road Transfer Station
9901 Custer Road in Plano
Mon - Sat: 8 a.m. to 4:30 p.m. (except holidays) | 972.727.6341
Recycle used oil filters and used oil (5 gallons maximum per visit), whole
passenger tires (maximum 4 per visit).
All construction and demolition materials must go to the 121 Regional
Disposal Facility.
NTMWD Custer Road Transfer Station Wood Grinding Facility
9901 Custer Road in Plano
Mon - Sat: 8 a.m. to 4:30 p.m. (except holidays) | 214.495.7389
•
•
•
•
•
Yard trimmings
Tree limbs
Lumber (untreated, unstained, unpainted, no nails or metal brackets)
Leaves and grass clippings
Pallets (clean, unstained)
Compost may be purchased and delivered from Texas Pure Products,
TexasPureProducts.com
NTMWD 121 Regional Disposal Facility
3820 Sam Rayburn Highway North, Melissa (Highway 121 North)
Mon - Fri: 7 a.m. to 4 p.m.; Sat: 8 a.m. to 2 p.m. (except holidays) | 972.295.6380
All construction and demolition materials including sheet rock, brick, rock,
gravel, concrete, dirt, sod, and carpet and fence panels greater than 6 feet in
any dimension, must be taken to this facility and may incur a disposal fee to
be paid by resident. No uncovered or unsecured loads will be accepted.
NTMWD Parkway Transfer Station
4030 W. Plano Parkway in Plano
Mon - Sat: 8 a.m. to 4:30 p.m. (except holidays) | 972.596.8709
Accepts white metal household appliances and appliances with Freon® for
recycling. No fee with City water utility bill and driver’s license with
matching address.
Recycling
Single Stream Recycling Collected Every-Other-Week
Recycling is collected the same day as trash, every-other-week. Every January the new recycling schedule is posted
online at CityOfAllen.org/RecycleCalendar. Mixed household recyclables are placed in your blue recycling cart. Rinse
all bottles, jars, and cans. Shredded paper must be placed in secured, clear plastic bags.
Items Accepted as Recyclables:
Not Accepted:
• Plastic Bottles/Jars #1, 2, 3, 4, 5, 7 (Not #6)
• All colors of Glass Bottles/Jars
• Chipboard/Paperboard with liners removed
(ex: cereal and cookie boxes)
• Newspapers, Magazines, Catalogs and Paperback Books
• Office Paper and Junk Mail
• Phone Books and Flattened Cardboard
• Gable Top Paper Cartons (ex: orange juice, milk, juice boxes)
• Aluminum and Steel (Tin) Cans
•
•
•
•
•
•
•
•
No Aluminum Foil, Pie Plates, or Cookware
No Plastic Bags
No Styrofoam® or #6 Plastics
No Chipboard/Paperboard Boxes made to be stored in the
refrigerator or freezer
No Ceramics, Drinking Glasses, or Light Bulbs
No Plastic Toys or items other than those listed as accepted
No General Residential Trash or Yard Trimmings/Organics
No Household Chemicals, Oil, Grease or Paint
Setting Out Carts
Absolutely
Not!
Recycling Drop-Off Locations:
Progressive Materials Recovery Facility
2138 Country Lane in McKinney
Mon - Fri: 8 a.m. to 5 p.m.; Sat: 8 a.m. to Noon
(except holidays) | 469.452.8000
Republic/Allied Services Recycling Drop-off
4200 E. 14th Street in Plano
Mon - Fri: 6:30 a.m. to 6 p.m.; Sat: 6:30 a.m. to Noon
(except holidays) | 972.422.2341
3
2016 Recycling Pickup Dates
10,015 tons of compost and recycling was collected in Allen in 2015!
Recycling pick-up occurs every other week on the same day as trash pick-up. Refer to
the map on the next page to determine if you fall under Recycling Cycle A or Cycle B.
Holiday pick-up: Date slides one day after normal pick-up date for New Year’s Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
KEY:
Holiday
Cycle A
Cycle B
Slide
Slide One Day
Holiday
Holiday
Holiday
Slide One Day
Slide
Slide One Day
Holiday
4
Slide One Day
Community Waste Disposal - 972.392.9300, Option 2
Collection Map / Schedule
Call CWD at 972.392.9300, Option 2
for the following:
• Missed Trash or Recycling Service
• Damaged Polycarts
• Loose Brush Collection
• Bulk Waste Pickup
Trash - MONDAY
Cycle B
Trash FRIDAY
Trash - FRIDAY
Cycle B
Cycle A
Trash - MONDAY
Cycle A
Trash TUESDAY
Cycle B
Trash - TUESDAY
Cycle A
Trash THURSDAY
Trash FRIDAY
Cycle B
Cycle A
Trash Trash WEDNESDAY THURSDAY
Cycle B
Trash WEDNESDAY
Cycle A
Cycle A
Trash -
Trash THURSDAY
WEDNESDAY Cycle A
Cycle B
Holidays
Severe Weather
Service Schedule
If the below listed holiday falls on your service day, the
service day will slide to the next day (for that week
only). All service days following a holiday will be
serviced one day later.
The holiday slide schedule will be implemented for the
following annual holidays:
• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day (5 extra trash bags may be placed
Severe Weather Service
Any service impacted by severe weather will be posted on
the CWD website at CommunityWasteDisposal.com, on the
City’s home page at CityOfAllen.org and on Allen City
Television (ACTV) available on Time Warner Channel 16,
Verizon FiOS Channel 15 and AT&T U-verse Channel 99.
Service days impacted by weather will follow a slide
schedule. Unless posted, service routes run as scheduled.
outside your cart, 2 feet away, on your first service day after Christmas.)
Service days preceding a holiday will not be affected.
Severe Weather Events
Within 72-hours of a severe weather event, City staff will
determine if the amount of debris meets the requirements
to trigger a city-wide cleanup effort. Information regarding
city-wide cleanup efforts will be posted at CityOfAllen.org.
5
Yard Waste
Yard Trimmings – Collected Weekly On Trash Day
Yard trimmings such as grass clippings, leaves, and tree
trimmings cannot be placed in plastic bags, in your
household trash or recycling cart by City Ordinance
#1216-1-94. All yard trimmings are composted for reuse.
Grass clippings, leaves and plant material must be placed
in biodegradable paper lawn bags. Maximum weight of
40 lbs per bag; placed 2 feet away from carts and other
obstacles. Weekly limit - 15 bags.
Purchase biodegradable paper bags from most grocery
stores, DIY stores, or the Custer Road Transfer Station
Wood Grinding Facility.
Tree and brush trimmings, 4 inches or less in diameter,
must be tied and bundled with biodegradable rope or
heavy twine; bundle may not exceed 4 feet by 2 feet.
Maximum weight 40 lbs per bundle; placed 2 feet away
from carts and other obstacles. Weekly limit - 7 bundles.
Excess requires special scheduling and may incur a fee.
Empty flat, bundled cardboard boxes, tied with biodegradable twine may be collected as part of the weekly
yard waste collection.
Items Not Accepted in Yard Trimmings Program:
Brick • Rock • Gravel • Concrete • Dirt • Sod • Fence Panels
Tree Trunks • Root Balls
These items must be disposed at the 121 Regional
Disposal Facility for a fee.
Loose Brush - Collected Once a Month
To have a maximum of 3 cubic yards of loose brush
collected (example: a pile the size of 3 washing machines
placed side by side), must call CWD by Noon on Tuesday
for Wednesday collection.
Yard debris from contracted services that exceeds 3
cubic yards is to be disposed of by the homeowner.
Residential waste services does not collect this.
Trash Collection Day:
Loose Brush Collection Day:
Monday . . . . . . . . . . . . . . . . first Wednesday of each month
Tuesday . . . . . . . . . . . .. second Wednesday of each month
Wed and Thurs . . . . . . . . third Wednesday of each month
Friday . . . . . . . . . . . . . . . fourth Wednesday of each month
More Options for Yard Waste
• Take leaves and grass clippings in paper lawn bags to
the Custer Road Transfer Station Wood Grinding
Facility at 9901 Custer Road, 214.495.7389.
• Use a mulching mower and leave the grass clippings
on the lawn.
• Begin composting in your backyard! First check your
Homeowner’s Association rules or subdivision
covenants.
• TX Pure Products - TexasPureProducts.com for bulk
soil and compost sales.
Setting Out Yard Trimmings
Absolutely
Not!
Want Free Compost?
6
Compost, recycled from Allen’s yard trimmings collection, is available to Allen residents in the northwest corner of
Jupiter Ball Park, 510 S. Jupiter Road. Each household is allowed one cubic yard (3'x3') per month. Bring a shovel and
covered container. Compost is available on a first-come basis Sat. and Sun., mid-February through mid-November.
Bulk Waste
Collected Monthly On Designated Day
Must call CWD at 972.392.9300, Option 2 by Noon
Friday for the Saturday collection on designated
collection days. Once a month, each household
may place a maximum of five items out for
disposal. Weight of each item must not be more
than two men can lift.
Trash Collection Day:
Bulk Trash Pick Up Day:
Monday . . . . . . . . . . . . . . . . . . first Saturday of each month
Tuesday . . . . . . . . . . . . . . . second Saturday of each month
Wed and Thurs . . . . . . . . . . . third Saturday of each month
Friday . . . . . . . . . . . . . . . . . . fourth Saturday of each month
Bulk Items Accepted:
• Water heaters
• Washing machines/dryers
• Furniture, mattresses and box springs
• Toys- must be tagged “bulk trash”
• Yard tools- must be tagged “bulk trash”
• Kitchen appliances
• Televisions
• Refrigerators and Freezers*
Bulk Items NOT Accepted:
* Freon® must be removed and certified with a tag on
appliance
The City of Allen offers curbside collection for
household hazardous waste (household
chemicals) to assist residents in properly
disposing of unwanted chemicals and to comply
with state-mandated regulations.
To arrange a household hazardous waste
collection online, click on “Request HHW
Service” in the Related Links menu for
Community Services; or call the City for
collection at 214.509.3100.
•
•
•
•
•
•
•
Any bag or box with regular household trash
Construction or remodeling debris
Tree limbs or trunks
Yard trimmings
Dead animals over 10 pounds
Fence materials
Hazardous waste such as paint, motor oil,
pool chemicals, cooking oil
• Rugs or carpet larger than 6 feet in any
dimension.
Hazardous Waste
Loading Household Hazardous Waste
Absolutely
Not!
For information concerning appropriate medical
prescription disposal, please visit:
CityOfAllen.org/HHW-Medical and click on the
“Prescription Medication Disposal” link at the
bottom of the page.
For more information, or for information on
battery disposal, visit: CityOfAllen.org/HHW.
Allen Chemical Reuse Center
Hours of operation: Open every Thurs. from Noon to 2 p.m. and the first and third Sat. of the month from 10 a.m. to Noon.
The City of Allen has a Chemical Reuse Center (CRC) inside the City of Allen Municipal Service Center at 900 S. Greenville Ave. The CRC is located behind the flagpoles. Allen and Plano residents may obtain FREE reusable household
chemicals at Allen’s CRC and at the Plano Reuse Center at 4110 W. Plano Parkway in Plano. Neither facility will
accept drop-off chemicals from residents. For more information, visit CityOfAllen.org/HHW-reuse.
7
PRSRT STD
ECRWSS
US POSTAGE
PAID
305 Century Parkway
Allen, Texas 75013
PERMIT NO. 13
LOCAL POSTAL CUSTOMER
Did You Know?
Storm Water Protection Begins at Home.
• Keep your leak out of the creek by regularly checking your vehicles for leaks. Use absorbent materials to clean
up spills; don’t rinse spills into the storm drain.
• Plants don’t grow in swimming pools. Pump your pool water into the sanitary sewer system, not the alley,
street or storm drain where it can impact aquatic plants and wildlife.
• “Doo” the right thing and pick up after your pets. Storm water washes pet wastes into storm drains and into
local water resources.
• Those pesky lawn clippings should be mulched and left on the yard or bagged in paper lawn bags for collection
in Allen’s composting program.
• Fertilizers and other yard chemicals can be harmful to local waterways and water quality if not used as directed.
• Keep it clean! Throw litter away in a garbage can, not out the car window. Litter cleanup costs Texans more
than $40 million annually.
• Anything that enters the storm drain that is not rain water is an Illicit Discharge. To report illicit discharges, call
214.509.4512.
• Keep medication, grease and oil out of the storm drains and water system. Do not pour them down the sink or
into storm drains.