Content - Joy Kraamzorg

Content
Inhoud .............................................................................. Error! Bookmark not defined.
Contact information ........................................................................................................ 2
Our office ..................................................................... Error! Bookmark not defined.
Care coordinator .......................................................... Error! Bookmark not defined.
Congratulations! ............................................................................................................. 3
Intake .............................................................................................................................. 3
LIP ................................................................................................................................ 3
Special arrangements .................................................. Error! Bookmark not defined.
Before the birth ................................................................ Error! Bookmark not defined.
Groeiboekje ................................................................................................................. 4
Arbo-wet; Bed height .................................................................................................. 4
Home birth ................................................................... Error! Bookmark not defined.
Hospital birth ............................................................... Error! Bookmark not defined.
Postnatal care .............................................................. Error! Bookmark not defined.
For the baby ................................................................................................................ 6
Courses ............................................................................................................................ 7
Pregnancy gym ............................................................. Error! Bookmark not defined.
Meetings for teenage moms....................................................................................... 7
Breastfeeding courses................................................................................................7
JOY 4 U ............................................................................................................................ 7
Quality .............................................................................. Error! Bookmark not defined.
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Contact information
Our office
Our office is located in the address below. If you have any questions, we are
available during office hours to provide information about:
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Application.
Invoices.
Insurance companies.
Complaints and suggestions.
tel.
fax
web
e-mail
Frankemaheerd 2
1102 AN Amsterdam
: 020 74 01 048
: 020 74 01 049
: www.joykraamzorg.nl
: [email protected]
Care coordinator
The care coordinator is not only available for emergencies, but also for questions
about the maternity care. You can call this number:
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After giving birth in the hospital (with a doctor’s indication), please call
between 8.00 a.m. and 8.00 p.m. If you give birth at home or have a scheduled
hospital birth, the midwife will contact us, so you don’t need to call.
If you have any questions concerning mother and child.
If you have questions about the maternity care and the period.
Cell phone
: 06 1996 1643
If you have any questions after the first week, please call the consultatiebureau. After
the first week after child birth, they will take over the care of mother and child.
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Congratulations!
Congratulations with your pregnancy, and thanks for choosing Joy Kraamzorg for
your postnatal care. Your baby is in good hands. We make sure that you and your
family get the warmth and hygienic surroundings needed, so that your baby can
adjust peacefully to his new environments.
Our care is not limited to the week after childbirth. Besides professional care of
mother and baby in the postnatal period, we are also available for any questions you
may have as you prepare for birth, and during child birth. Whatever your background
or religion, every family is unique and gets the attention it needs. This is what makes
our care so special.
Intake
LIP
We will plan a home visit for around the 34e pregnancy week. We believe personal
contact is important, therefore all intakes are done at home. The care coordinator
will come to your house to evaluate how many hours of postnatal care your family
needs, based on the LIP protocol (Landelijk Indicatieprotocol). We will also check if
your home attends to the requirements defined in the ARBO regulations for the work
environment for the nurses. Also, we will discuss the things you need to have at
home. If you have any special wishes, let us know during this visit. Whenever
possible, we will send someone who speaks your own language for the intake.
Special arrangements
We can make special arrangements for the labour and the postnatal care, according
to your needs. Please let us know if there are any specific needs to be considered. We
will do our best to provide the care you expect from us. Our nurses come from
different ethnical backgrounds, so we always try to send you a nurse that best
matches your family.
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Before the birth
Groeiboekje
By now you have received the book ‘Kraam’ from the verloskundige. This book offers
all the information you need about post-natal care. You will also find good tips to
recover quickly from labour, as well as other helpful information. Below we mention
the most important things again. The book ‘Kraam’ is not only for information, it is
also used as a register by the care nurse. This way you will always be able to look
back at this special period in your life. We recommend you to read this book before
giving birth, to know what you can expect!
Arbo-wet; Bed height
The bed height must be at least 80 cm, from the floor to the top of the mattress. This
should be ready before labour takes place, even if you are planning to give birth in a
hospital. This is important to facilitate the work of the nurse. From the 36e pregnancy
week, you can ask for klossen (the picture below) in the thuiszorgwinkel at this
address:
Cordaan
Postbus 1103
1001 BC Amsterdam
Telephone: 020 4356300
e-mail: [email protected]
website: www.cordaan.nl
Klossen
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Home birth
Even if you are planning to give birth in a hospital, you will need to have some things
at home:
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A mattress protector or a plastic sheet to protect it
10 bottom sheets or 1 pregnancy mat and 6 bottom sheets
Sterile gauze
Cord clamp
Garbage bags
Bedpan (available for loan at the thuiszorgwinkel)
2 buckets
Klossen (available for loan at the thuiszorgwinkel)
Around 3 weeks before the expected birth date, you should prepare a hospital bag.
Even if you are planning to give birth at home, you might need to go to hospital.
Therefore, be prepared.
Hospital birth
 Insurance documents
 Phone numbers and mobile
 Hospital pass
 Book ‘Kraam’
 Toiletries
 Nightwear
 Slippers
 Warm socks
 Extra underwear
 Baby clothes (1 romper, 1 one piece suit,
1 swaddle blanket)
 Set of clean clothes for after birth
 Camera or video camera
 Maxi-Cosi
 Spare change for parking
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Postnatal care
Depending on your health insurance company, you may have received a pregnancy
package. Please check it to make sure nothing is missing. In case you haven’t received
a package, we can help you. You will need to have the following items after birth:
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6 mats
1 pack of maternity pads
3 packs of sanitary pads
Thermometer (not the ear type)
Antibacterial soap
Sterile gauze
Small bottle alcohol 70%
Cotton buds
Nursing bra
Compress
For the baby
Make sure to have some clothes before
the baby is born. It is also recommended to wash everything once before use. In case
you can’t afford to buy some of these items, we can help you find a solution. Some
things can be borrowed for a small amount of money.
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6 rompers
3 bodysuits.
3 sets of footed one piece suits
3 pair of socks
3 caps
1 pack of nappies (2-5 kg)
10 cloth nappies
3 wash cloths
3 flannel cloths
6 burp cloths
2 small bed sheets
Crib/baby bed with a firm mattress (6-10 cm)
2 woollen blankets (cotton is also good)
2 thermal flasks and 2 flask covers (make sure they don’t leak!)
1 changing pad with cover
Tummy Tub or bath tub
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Courses
We recommend pregnant women to follow a pregnancy course. It is a nice
opportunity to share your experiences with other women. Joy Kraamzorg organizes
these courses in collaboration with the Verloskundigenpraktijk Bijlmermeer.
Pregnancy gym
Giving birth is often compared to running a marathon. It is true that childbirth
requires a lot from your body, therefore it is recommended to take
care of your body. During the lessons we pay attention to
posture, condition and specific exercises.
Meetings for teenage moms
Are you a teenager? Then this course is for you! During
the meetings, you can share your experiences with other
teenage moms. You will look together for solutions to
common problems that teenage mothers have. And you
will get lots of information about your pregnancy, and
tips on how to have a healthy baby.
Breastfeeding courses
We recommend this course to all pregnant women who are planning to breastfeed.
During this course you will learn what to expect from breastfeeding, and also how to
solve unexpected problems in the beginning. You will also receive practical tips about
breastfeeding, so that you can be confident before you embark in this wonderful
experience!
To apply for a course, please contact us.
JOY 4 U
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Unfortunately, many families can not provide for the basic needs of a baby. JOY 4 U
was created to offer these families a helping hand. It is an initiative from Joy
Kraamzorg, to help families with low income or no income at all. We lend beds and
other large items, and the smaller items are given for free.
Anyone can apply for this help. If you still
have some items left from your
kraampakket, you can donate them to us.
Baby clothes and other items, like a MaxiCosi, are always welcome. Not only it is
good to help others but also it is good for
the environment! This way we avoid
overproduction and help save the
environment for our children.
Quality
Joy Kraamzorg will measure no efforts to offer postnatal care that matches your
needs and customs. Whenever possible, we will send a maternity nurse with the
same cultural background. Still, despite our efforts, you might not feel a “bond” with
your maternity nurse. If you are not satisfied, please let us know. Don’t hesitate to
contact us, and don’t wait until the care period is over. Problems are there to be
solved and that’s what we do. Our goal is to care for you and your baby, so that your
family can have beautiful memories from this special time.
Because we want to offer you the best
postnatal care, we evaluate the quality of
our services on a regular basis. That means
that both partners (you being one) should
have their expectations attended. For this
reason, your opinion is very important for
us - especially for the future mothers that
plan to use the services from Joy
Kraamzorg.
We have added a list with questions which we would like you to fill in. We
recommend you to fill this list during the care period, when your experience is still
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very recent and therefore reliable. Thanks for your feedback and we wish you a
pleasant experience!
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