Working Smarter Not Harder at Tri

Results Worth Sharing
Tri-County Eye Physicians & Surgeons, PC
Working Smarter Not Harder
at Tri-County Eye Physicians
& Surgeons, PC
Keeping it Simple
It boiled down to three reasons why Tri-County Eye Physicians &
Surgeons, PC chose NextGen Healthcare as its EHR and Practice
Management vendor— competitive pricing, customizable software
and responsive technical support.
Tri-County Eye has a history and reputation of delivering cuttingedge ophthalmic care at its state-of-the art facility. So it was no
surprise when, in 2007, Tri-County Eye decided to take its practice
to an even higher level and go paperless. “We were already efficient
at an inefficient system. We wanted to work smarter not harder, and
needed an EHR that we could customize according to our workflow,
rather than retraining our providers to use another workflow from a
software vendor.” explained Richard Prince, MD, of Tri-County Eye
Physicians and Surgeons, PC. After seeing multiple demos, Tri-County Eye
concluded that the NextGen® solution was ideal for its practice, and
that it would be compliant and customizable enough to accommodate
any future healthcare initiatives that might come down the pike.
Painless Implementation
Tiptoeing through the implementation process was not how
Tri-County Eye chose to proceed with implementation. It decided to
“rip the bandage off all at once” so to speak, when it came to staff
training and implementation — instead of staggering its “GoLive”
period over months, they conducted it in a short 45 day timeframe.
Its implementation process was made virtually painless with the
help of NextGen Healthcare. “During implementation, installation
and configuration, we had a NextGen Healthcare product manager
who worked closely with us. They helped us meet certain training
goals and requirements that made installation, configuration and
implementation easier and allowed us to be successful in a shorter
period of time.” explained Dr. Prince.
Southampton, PA
Profile
•P
roviding comprehensive and subspecialty ophthalmology care in a
community-based group practice
since 1973
• Staff of over 100—ophthalmologists,
optometrists, opticians, certified
ophthalmic assistants, and support staff
•A
ccredited by AAAHC for outpatient
surgery, a Medicare-certified facility
Business Problem
•N
eeded to redesign an inefficient
workflow and train a large staff how
to use EHR
•R
equired a system that would be
customizable to ophthalmology,
integrated, and compliant to evolving
healthcare regulations
Integrated Solution
Tri-County implemented NextGen®
Ambulatory EHR, NextGen® Practice
Management and NextGen®
Document Management
Benefits
• I ncreased charge capture rates to
near perfect
•R
aised revenue per patient encounter
by 30%
• Reduced A/R days 43% (from 30 to 17 days)
• Met specific workflow needs with
configurable software and fully
customizable templates
•A
ccommodated subspecialties and
allowed for improved patient care due
to better documentation and more
efficient and timely communication
with referring doctors.
•E
nhanced workflow and eliminated
lost charge capture with NextGen
Practice Management
nextgen.com
Results Worth Sharing
Software Fitted to Its Practice
Like a tuxedo tailored to fit perfectly—software that meets the
practice’s needs was what sold Tri-County on NextGen Healthcare’s
suite of products. “One of the biggest attributes of NextGen is
that we really like that their software is practice-specific— so we
have our file maintenance, our system admin, and our templates all
configured for our practice,” explained Vivian Werner, Information
Systems Analyst, Tri-County Eye Physicians and Surgeons, PC.
“So, for me, the fact that it’s customizable is key.”
MU Goals—Lofty Made Easy
Reaching the summit of MU attestation was made easier as
NextGen Healthcare helped Tri-County meet each plateau of its
qualification process. “Our practice is in the process of attesting for
all of our providers for next year, and we were fortunate enough to
meet all of our Meaningful Use goals this year,“ explains Vivian
Werner. “Our goals were lofty but we were fortunate enough
to have a good team — and being able to reach out to all of the
NextGen resources was useful.”
Take the Next Step:
Contact us to find out how we
can help you. 855-510-6398
nextgen.com
NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA 19044
Copyright © 2012 NextGen Healthcare Information Systems, LLC All rights reserved. NextGen is a registered
trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other
names and marks are the property of their respective owners. Patent pending.
CS-00060-10/12
“Whatever is important in
your practice, you can drive
NextGen to work for you.
In that way, you’ll be more
efficient and enjoy practicing
medicine more. Your practice
will reap the benefits in
terms of increased patient
satisfaction and, ultimately,
efficient delivery of the
highest quality patient care.”
Richard B. Prince, MD
Tri-County Eye
Physicians & Surgeons
Client since 2007