LAKESIDE FLOORS TO GO

Transcription

LAKESIDE FLOORS TO GO
Kingwood/Atascocita Edition | APRIL 2012
LAKESIDE FLOORS TO GO
MORE PRODUCTS IN A BEAUTIFUL
SHOWROOM. NEW INTERACTIVE
WEBSITE. SAME OUTSTANDING
CUSTOMER SERVICE
Lakeside Floors To Go
Cover Story
More Products in a Beautiful Showroom. New Interactive Website. Same Outstanding Customer Service
BY JENNIFER PATRICK
PHOTOGRAPHY BY BOBBI BEAL
A
decade ago, Lakeside Floors owners Kenny and Colleen Hoyt
started their family-owned and operated business with excellent
customer service as their number-one priority. Their commitment to giving each customer their full attention and respect
through attention to detail has been the driving force in every decision
they’ve made to expand their business over the years.
Kenny’s 25 years of experience in the carpet industry and Colleen’s natural
talent to know what looks great in a person’s home was the perfect foundation to start their own flooring business. But what makes Lakeside
different from the rest is their commitment to excellence and service you
can trust.
Sidebar: Popular Trends
Glass tile black splashes are very popular right now and a lot of Lakeside
clients are leaning towards rectangular shaped tiles for flooring and walls
instead of the traditional square tiles. More texture in carpet is becoming
fashionable and Lakeside offers an assortment of high twist velvets,
loops, patterns, textures and friezes that clients love because the carpet
blend is extremely soft and also resists mold, mildew, stains and odors.
When you visit their newly redesigned showroom in Huffman,
you’ll see many different flooring options ranging from wood,
laminate and tile to carpet, natural stone, vinyl plank and cork.
But they also offer clients a lot of options for kitchen and
bathroom renovations such as counter top products and material
for backsplashes.
Lakeside Floors can truly accommodate any style, décor or project
budget with the wide variety of products they carry from reputable
manufacturers. But now with a new partnership with Floors To
Go, Lakeside Floors is able to give their customers even more of a
selection of quality products and additional services to make any
home renovation project a success.
The Hoyts have also recently redesigned their website, making it
easier for their customers to view products from the comfort of
their own home. But it’s certainly no substitute for an in-person
visit with Kenny and Colleen. Their vast knowledge and expertise
makes what could be an overwhelming process fun. They even
come to your home and measure to give you a free estimate and
consultation so you are comfortable with the scope of your project.
CLIENT TESTIMONIAL:
RUTH AND RODNEY WILLIAMSON
Ruth and Rodney’s flooring was very dated and they wanted to give
their kitchen a face-lift. After hearing about Lakeside and the great
work Kenny and Colleen did for their friends, they visited their
showroom to find out how they could help give their home a new
look, too. “We were pleased with them right from the beginning,”
said Ruth. “They are so patient and kind and helped us throughout
the entire process. Colleen had great ideas about what would look
good and informed us about the pros and cons of each product
so we could make a good decision for our home. We loved that
there were no surprises regarding timeline or money and that they
communicated with us every step of the way. They even stopped by
to check on the work to make sure things were running smoothly.
I couldn’t believe how professional the crew was, it was like having
family in our home while they were there working!”
Benefits of Lakeside Floors’ Collaboration with Floors To Go:
• Free in-home measure.
• Lifetime Warranties on Creative Design, Designer’s Choice and Royal
Stainmaster Carpet.
• Locally Owned.
• Professional Installation by Experienced Craftsmen.
• National Buying Power Allows Us to Pass Savings on to You.
• 60 Day No Questions Asked Guarantee on qualifying products.
• Exclusive products only available at Floors To Go retailers.
CLIENT TESTIMONIAL:
CAROL AND RUSTY RHODES
“When I walk into my new bathroom, I feel like I’m stepping into
a magazine,” said Carol. Lakeside replaced the tile and flooring in
Carol and Rusty’s master bath and the flooring in the bedroom
and living room areas and they couldn’t be happier with the results.
“It’s even better than I envisioned it would be,” she said. “It’s hard
to find someone you trust to do business with these days but when
I met Colleen and Kenny, I just knew they would treat us well.
They listened so carefully to what we wanted, we didn’t have to
go through a lot of products. They gave us realistic and honest
opinions about how things would turn out with each idea and
product. We didn’t have to worry about a thing. Kenny and Colleen
are our friends now. Our project is complete, but we still stop in
the showroom to say hello!”
Colleen and Kenny ask a lot of questions about the lifestyle of
their clients so they can help suggest a flooring type that best fits
their individual needs. Customers with young kids, pets or other
high traffic concerns often go with vinyl plank because it’s very
hardy, easy to fix if damage does occur and growing in popularity
because of the attractive choices now available. “People think vinyl
and cringe but we are putting it in $500,000 custom-built homes,”
said Kenny. “This product is growing by leaps and bounds.”
LAKESIDE FLOORS
11335 FM 1960 E, SUITE 100
HUFFMAN, TEXAS 77336
281-324-9032 • LAKESIDEFLOORS.COM