Genesis2 Suite Brochure

YARDI Genesis Suite
2
™
You wear every hat. Now your software can, too.
You wear every hat.
Now your software can, too.
When you are used to handling every aspect of property management for your business, the need to streamline processes with the
right functionality at an affordable cost is key. With the Yardi Genesis2 Suite, we are innovating the way you complete your daily tasks,
by facilitating, consolidating, and simplifying processes. Leverage our built-in functionality and best practice workflows to guide you
through all your daily responsibilities, including property management, accounting, maintenance, marketing, leasing, screening,
insurance, payment processing, and tenant services. Yardi Genesis2 can multitask as fast as you do, no matter which hat you’re wearing.
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YARDI
YARDI Genesis2 Solution
The Yardi Genesis2 solution includes user-friendly property
management and accounting functions in a single,
web-based, mobile platform for residential, condo, HOA,
affordable housing, office, industrial, retail, and self
storage real estate. It is easily scalable as your company
grows. Boost your business and speed up your daily
tasks with smart additions from the Yardi Genesis2 Suite,
including solutions for enhanced marketing and leasing,
payment processing, insurance, and resident screening.
1
Residential 4
Commercial 5
Condo and HOA 6
Affordable Housing 7
Self Storage 8
Yardi Genesis2 Suite
RENTCafé 11
COMMERCIALCafé 15
CONDOCafé 19
Resident Screening 23
Payment Processing 27
ResidentShield 31
Marketing
Ancillary
Genesis2
SaaS
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Genesis2
Key Benefits
»»
Streamlines A/R and A/P and automates
tenant receipt processing
»»
Provides business-wide insight with
built-in analytics and reporting
Streamline property management
and accounting with this web-based
solution that features a single database
and works with any browser.
»»
Lowers IT overhead and delivers
hassle-free upgrades with SaaS
»»
Improves efficiency with mobile access
to create and complete work orders
from the field
»»
Manages commercial portfolio needs
with breakpoints, percentage rents,
and CAM functionality
»»
Integrates with optional products
for marketing, prospect and tenant
portals, payment processing,
insurance, and resident screening
Yardi | 1
2
YARDI Genesis
Key Features
TM
»»
Web-based, browser-agnostic
Yardi Genesis2 is our cost-effective Software as a Service (SaaS) property management and accounting solution for small to mid-sized real estate management companies.
This solution combines your operational and accounting data in one system accessible anywhere you have an Internet connection, using any browser. Genesis2 supports
many different property types, including multifamily, affordable housing, condo, HOA, office, industrial, retail, and self storage properties.
platform with best practices
built-in functionality
»»
SaaS hosting including data
Genesis2 features a powerful general ledger with accounts receivable (A/R) and payable (A/P) functions, check writing, and bank reconciliation. With an intuitive interface that
lets users operate the program with ease, Genesis2 delivers built-in security, dashboards, prospect and leasing workflows, analytics and reporting, and a valuable correspondence
package to help you run your business more efficiently.
backups and software updates
Get maintenance and
»»
Integrated general ledger with
work order management
at your fingertips.
and accrual books
Simplified Accounting
Scalable Reporting
Whether you're processing residential rent or commercial leases, Genesis2 provides
all the easy-to-use tools you need to track your payables in both cash and accrual
accounting. Processing tenant receipts can be a labor-intensive task, but Genesis2
automates this process for you. Smart input methods and optional OCR scanning
streamline the recording of tenant receipts.
Genesis2 combines a comprehensive property and tenant database with over
140 industry-standard reports that can be exported quickly to Adobe PDF,
Microsoft Word, or Microsoft Excel. In addition to standard reports,
Genesis2 offers a unique and flexible analytic reporting tool with graphing
capabilities that can tailor reports to your business needs. In just a few
clicks you can drill down from summary level to the finer details.
Genesis2 can also post monthly charges with the click of a button. With the Detailed
Receipts function, dollar amounts are automatically applied to charges as receipts
are entered. Payable features include vendor-based expense accounts, electronic
payments to owners and vendors, and partial payments as needed. Other controls
include the ability to put holds on individual invoices and vendor accounts,
as well as stopping payments to vendors whose insurance has expired.
A/R and A/P functions, cash,
»»
Comprehensive workflows including
®
®
prospects, evictions, and renewals
®
»»
Estimated CAM reconciliation
functionality on commercial properties
»»
Check writing, bank reconciliation,
and electronic payment features
Convenient Owner Portal
To provide your owners with important documents and reports, the built-in
Genesis2 owner portal enables instant online access to the information you
want to share with them. Making documents and reports available in one
place online also saves you time — eliminating the hours spent pulling
and sending requested information manually.
»»
Correspondence package to track
tenant and owner communications
»»
Maintenance and work
Simplified Maintenance
order management
Genesis2, there
With
is no need to purchase a separate program to track maintenance information. Online work orders
log information related to the work on a property or a unit. Genesis2 lets you enter, edit, and post work orders, add
specific instructions for staff and vendors, document the status of any project, and use work order reports as dispatch
tools. On-site technicians can receive and complete work orders using a mobile device, while remaining in the field.
Genesis2 can also create both charges and payables from the Work Order screen.
Instantly view property, unit,
and tenant information with
an advanced, built-in dashboard.
»»
Real-time analytics and standard
reports with drilldown capabilities
»»
Built-in installation checklist
functionality for fast and easy setup
Provide convenient access
for owners to view documents
and reports online.
Powerful Suite Solutions
You can easily adopt add-on products from the fully integrated Yardi Genesis2 Suite that will improve productivity
for all your daily tasks and provide a full business solution — with mobility. The suite includes solutions for enhanced
marketing and leasing, payment processing, insurance, and resident screening.
TM
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Residential
Commercial
Yardi Genesis2 features a complete property management system and a powerful general ledger with accounts receivable (A/R) and payable (A/P) functions, all delivered via
an intuitive interface for a better user experience. Genesis2 also offers built-in security, dashboards, analytics and reporting, leasing workflow, and a valuable correspondence
package, so that you can efficiently lease apartments and better serve your residents.
Yardi Genesis2 is designed to also accommodate the specific needs of office, retail, and industrial property owners and managers. It features the accounting functions, dashboards,
database setup, reporting and correspondence packages required for small to mid-size commercial portfolios, including CAM reconciliations and overage calculations.
Speedy Leasing Workflow
Smart Additions for Residential
Easily complete a move-in from start to finish with the prospect to resident
leasing workflow and capture all the information you need in just a few
simple steps. Prospects can submit their application for a unit, get instantly
screened, and approved all at the same time. In the meantime you can track
how prospects found out about your property to see where your marketing
dollars are best spent.
The Genesis2 Suite includes products designed to help you attract and connect with prospects,
select quality renters, and retain residents. Adopt these add-on products to help you streamline
your processes and provide enhanced services for your residents.
Add RENTCafé to advertise your properties with dynamic marketing sites, lease available
» units
to prospects online, and allow residents to submit work orders and make payments
®
via resident portals.
dd Yardi Resident
a seamless part of your leasing workflow to help you
» Aconsistently
select and retain low risk residents.
Screening™ as
dd ResidentShield Protection Plan for comprehensive property risk management,
» Awith
two renters insurance options that protect you from resident-caused loss,
™
®
and offer your residents reliable coverage.
Yardi Payment Processing to streamline your accounts receivable process
» Aanddd maximize
your cash flow with online payments, check scanning, walk-in payments,
Automated Functions
Smart Additions for Commercial
Genesis2
The Genesis2 Suite includes products designed to help you attract
and connect with prospects, and select and retain quality tenants.
Adopt optional add-on products from the fully integrated suite
to improve your bottom line and provide enhanced services
for your tenants.
provides automated functionality for estimated
CAM reconciliation. With a simple report, you can compare
the allocated CAM charges against the billed charges to reconcile
at the end of the year. The report can be shared with your tenants
and the charges or credits can be easily posted to their accounts.
For retail properties, the overage module calculates and posts
the additional charges due based on sales figures submitted
by the tenant, and for leases with price index clauses, a lease
escalation function is also available.
Add COMMERCIALCafé to provide greater visibility of available
» properties
for lease and sale with personalized websites that
™
fit seamlessly into your existing corporate websites. It also offers
best-in-class tenant services, including online payments, tenant
statements, and maintenance requests.
Yardi Payment Processing to streamline rent collection,
» Acutddoperational
costs, and reduce processing errors. Allow your
™
tenants to make convenient payments online while automating
payment processing and eliminating bank runs for your staff.
™
and text payments.
*Check scanning, walk-in payments, and text payments are not currently available in Canada.
Commercial properties can use
the automated CAM reconciliation
report to compare estimated CAM
charges throughout the year.
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Condo and HOA
Affordable Housing
Yardi Genesis2 is a complete online solution for managing condominiums and homeowner associations. Genesis2 features a single integrated database with tools to track ownership
and charges, calculate fees, collect payments, monitor maintenance, enforce bylaws, and more. Eliminate manual processing errors and increase your efficiency by automating
processes with one comprehensive system.
Yardi Genesis2 for Affordable Housing includes everyday workflows for compliance with all major federal and state funding sources. Streamlined processes reduce training time
and increase productivity, while online interfaces with all major funding sources automate submission of compliance data.
Automated Workflows
Genesis2
includes industry-leading accounting and management capabilities
specifically adapted to the needs of association management. Easily calculate
percentage-based fees, track changes of ownership, and transfer scheduled
charges. It also automatically calculates one-time charges so you don’t have to
manually assess retroactive fee changes or special assessment charges.
Smart Additions for Condo and HOA
Genesis2
The
Suite includes products designed for further simplifying your
processes and boosting efficiency. Adopt optional add-on products to provide
access to real time financial information, document purchasing, ownership
details, and offer convenient payment options for owners.
Add CONDOCafé to leverage exclusive online solutions developed for condo
» and
homeowner associations. CONDOCafé Certificates and CONDOCafé
™
Violation Management
The built-in violation management workflow can monitor and track bylaws per
association. In the event a bylaw is violated, you can create custom letters with
language from the CC&Rs, manage the distribution of violation letters to owners,
and charge fines to each owner. The violation management workflow will also
allow for tracking architectural review processes within a community.
Portal provide access to real-time financial information, document purchasing,
ownership details, and more without compromising security.
Yardi Payment Processing , which includes four options for owners » toAddmake
instant payments. Yardi Online Payments, WIPS, *
™
™
™
Yardi CHECKscan,™ and RENTCafé TextPay™ streamline rent collection,
cut operational costs, and reduce processing errors. Owners can conveniently pay fees online, via text, or at participating retailers, and your staff can quickly bulk scan and digitize payments made with checks and money orders.
®
Turnkey Compliance
Smart Additions for Affordable Housing
Your organization can track data and produce reports for compliance using
workflows developed and supported by Yardi affordable housing experts.
Take control of your compliance requirements with built-in analytics,
and online integration with reporting sites for managing LIHTC, 50059,
HOME and USDA/RHS Section 515 properties.
The Genesis2 for Affordable Housing Suite includes products designed to help
you engage prospects, select quality renters, and retain more residents. Adopt
optional add-on products to help you streamline processes and provide enhanced
services for your residents.
Add RENTCafé Affordable Housing for online housing applications and
» recertifications,
eliminating incomplete applications and reducing staff costs.
®
» Add Yardi Resident Screening as a seamless part of your leasing workflow
to help you consistently select and retain low risk residents.
™
Add Yardi Payment Processing to streamline your accounts receivable » process
and maximize your cash flow with online payments, check scanning, ™
walk-in payments, and text payments.
*Genesis2 for Affordable Housing and smart additions for Affordable Housing are not available in Canada.
*WIPS, Yardi CHECKscan, and RENTCafé TextPay are not available in Canada at this time.
®
Users have quick access to
online resources such as the
HUD Handbook 4350.3 and the
MAT Guide from within Genesis .
2
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Self Storage
Designed for storage operators with small to mid-size portfolios, Yardi Genesis2 streamlines property management and accounting while providing integrated services to enhance
your business. Web-based and mobile-ready, this SaaS platform combines your operational and accounting data into one system that can be accessed anywhere.
Enhanced Functionality
Smart Additions for Self Storage*
Genesis2 features complete accounting functions to manage a full-service
storage operation, including a powerful general ledger with accounts receivable
(A/R) and payable (A/P), check writing, and bank reconciliation. Genesis2 delivers
automated delinquency processing, built-in security dashboards, analytics and
reporting, prospect and tenant workflows, and a valuable correspondence
package to help you run your business more efficiently.
The Genesis2 Suite includes products designed for streamlining your processes
and boosting efficiency. Adopt optional add-on products to help prospects find
your listings, and once they become tenants, pay and manage
their accounts online.
Add RENTCafé Self Storage for prospect and tenant portal features
» with
easy online marketing tools to attract more prospects, capture more
™
®
leases, and retain tenants.
dd GoodShield Protection Plan to provide your tenants with reliable
» Acoverage
in case of damage or loss to their stored valuables.
™
™
Optional Smart Additions
2
for Yardi Genesis
The Yardi Genesis2 Suite™ delivers solutions for enhanced
marketing and leasing, payment processing, insurance,
and resident screening — all in one integrated platform.
Add Yardi Payment Processing to gain tenant payment options that will » optimize
your accounts receivable and maximize your cash flow.
™
*Genesis2 for Self Storage and smart additions for self storage are not currently available in Canada.
Genesis2 offers powerful
functionality built for the
storage operator to better
manage your business.
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RENTCafé
Key Benefits
»»
Fulfills all your online property marketing
and resident service needs in one platform
»»
Appeals to users and search engines
using dynamic, responsive design
»»
Attracts prospects and turns leads into
leases with smart conversion features
»»
Adds efficiency and heightens prospect
and resident satisfaction with convenient
mobile apps
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Attract prospects. Turn leads into
leases. Deliver outstanding service
to retain residents. RENTCafé is a
powerful marketing and
leasing solution featuring
property websites, online
leasing, rent payments, and
maintenance requests.
Yardi | 11
RENTCafé
Key Features
®
RENTCafé connects you with prospects and residents more quickly than ever before. Attract leads with property marketing websites, and convert prospects to residents with
step-by-step online leasing. Retain residents by offering convenient online payments and maintenance requests. Complete mobility and seamless integration with Yardi Genesis2™
presents prospects with real-time pricing and unit availability, ensuring you never miss an opportunity to turn a lead into a lease.
»»
Dynamic property marketing
Online Leasing
websites with responsive
Prospects can access real-time pricing, see unit availability, and complete online applications through
your property websites. Activate self-screening capabilities and renters insurance fulfillment when
used with Yardi Resident Screening™ and ResidentShield Protection Plan.™
®
Property Marketing Sites
ILS Data Syndication
Showcase your communities with property marketing sites that
provide appealing, content-rich designs and easy-to-use features,
including large photo displays, convenient mouse-over floor plans,
videos, blogs, user-generated ratings and reviews, and much more.
Responsive design increases your mobile presence and improves
the customer’s digital experience.
Oversee your digital marketing in one convenient place with our Internet
Listing Service (ILS) syndication tools. Using property data from Genesis2
you can automatically update your online listings nightly with current prices,
availability, photos, amenities, office hours, pet policies, and more.
design for full mobility
»»
ILS data syndication with
automatic updates
»»
Prospect portals with
Expanded Resident Services
Increase retention by providing in-demand, expanded services that residents expect. Available as
both a responsive website and a mobile app, the resident portal allows renters to easily, securely,
and instantly update their profiles, view balances, make online payments, and submit maintenance
requests with photos and voice memos. Encourage residents to stay connected with your community
through online announcements and calendar events.
online applications
»»
Resident portals with online and
mobile payments, maintenance
requests, and lease renewals
»»
Complete integration with Genesis2
Optimized for iOS and
Android platforms, our
RENTCafé Resident app
provides instant access
to residents on the go.
Available on the
RENTCafé property marketing websites are optimized
for display and functionality on any size screen.
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COMMERCIALCafé
Key Benefits
»»
Enhances property marketing
to drive broader visibility into
available leases and properties
for sale
»»
Integrates brand and corporate
messaging with the promotion
of properties and leases online
A unique combination of dynamic,
personalized online marketing and
tenant service portals that enhance
your promotional efforts and deliver
outstanding customer services.
»»
Drives workforce efficiency
and reduces costs with online
document management
»»
Shortens accounts receivable
lifecycles by enabling
online payments
»»
Reduces maintenance lifecycles
and enhances tenant relations
by providing portals for
service requests
»»
Increases tenant satisfaction
and staff productivity by
enabling communication
via any web-enabled device
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COMMERCIALCafé
COMMERCIALCafé is your company’s online marketing presence for tenants and prospects. Provide greater visibility of available properties for lease and sale with personalized
websites that fit seamlessly into your existing corporate websites. Additionally, you can provide tenants with best-in-class services through online payments, tenant statements,
maintenance requests, and other amenities. Listings available on COMMERCIALCafé include all commercial real estate property categories such as office space, industrial space,
retail space, and land for sale.
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Key Features
TM
Flexible Property Marketing
Branded Property Listings
Site Manager puts the ability to fully configure and brand property
listing websites and tenant portal services at your fingertips.
Site administrators can use this online tool to add and remove
properties from the property listing website or tenant portal.
You can add suites, photo galleries, and property tour videos,
and update property and suite features. Site Manager also allows
administrators to enter and edit tenant announcements, manage
users, configure work order workflows, process payments,
create menus, and more for the tenant portal.
COMMERCIALCafé also serves as an online property listings service that
is branded to your own company or corporate style, allowing prospects
to search by property type, location, and other specific criteria from any
Web-enabled device.
Online Services
Tenant portals provide online self-service access to statements, the ability to submit maintenance
requests around the clock, and the convenience of making payments online or from a mobile device.
And the ability to respond to your tenants more quickly increases tenant satisfaction and staff
productivity, giving you a competitive edge.
»»
Streamlined access to tenant
statements, online payments,
and more
»»
Outstanding prospect experience
with clean listing layouts and
easy-to-use features
»»
Complete integration with Genesis2
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CONDOCafé
Key Benefits
»»
Provides real-time data without
compromising security
»»
Streamlines online certificate
purchasing and document
processing
An online service platform fully integrated
with Yardi Genesis2 that empowers
associations, owners, and buyers with
convenient paperless solutions.
»»
Supports green initiatives
with online solutions
»»
Offers secure owner access
to real-time information
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CONDOCafé
Key Features
TM
Leverage exclusive online solutions developed for condo and homeowner associations to boost efficiency at your office. CONDOCafé Certificates and CONDOCafé Portal integrate
with Yardi Genesis2™ to provide access to real-time financial information, document processing, ownership details, and more without compromising security. Accurate electronic
records eliminate filing, photocopying, and paper storage costs.
Paperless Certificates
Automated Approval
Automate the delivery of status certificates and other documents. CONDOCafé
Certificates is an online, pay-per-use service platform fully integrated with Genesis2
that provides easy paperless processing. Optimize and simplify receiving requests,
processing payments, and delivering status certificates and documents online. No
more tedious paperwork, relying on couriers, or collecting certified checks.
An automated approval workflow with systematic notifications and
electronic signatures expedites processing for certificate creators in your
organization — with an instant email to notify the buyer when documents
are available for download.
»»
Owner access to real-time
Owner Portals
unit information
CONDOCafé Portal provides association owners and shareholders with convenient access to online ledgers,
fee payments, calendar reminders, and additional forms and documents. Owners can view, download,
and print real-time ledger activities that reflect current balances. Secure one-time or recurring payments
can be scheduled within CONDOCafé Portal. Owners can also update contact information and submit
and review online maintenance requests.
Real-Time Access
Give owners immediate access to real-time information about their units — including profile updates, ledger
activities and maintenance requests — without compromising security or privacy.
Buyers, real estate agents, and attorneys can search CONDOCafé Certificates
for units, order the status certificates or related documents,
pay online, then download the documents.
Buyers receive an email notification as soon as their certificate is ready
to download. They can forward or copy the documents to as many people
as needed — eliminating photocopying, mailing, and courier costs while
saving time.
and message board tools
»»
Accurate electronic records
eliminate filing, photocopying,
and paper storage costs
Instant Download
Easy Ordering
»»
Association calendar
»»
Use CONDOCafé Portal
and CONDOCafé Certificates
independently or in conjunction
»»
Complete integration
Community Updates
with Genesis2
CONDOCafé Portal also includes community calendar and message board capabilities. Create, edit, and share
important upcoming association events with your owners.
Create a virtual
management office with
CONDOCafé Certificates provides easy
paperless processing of documents and status
certificates available for online purchase via credit
online access for your
owners and shareholders.
CONDOCafé Portal provides
card – saving both association management
access to downloadable
and potential buyers precious time.
forms, important contact
information, and current
ledger details.
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Resident Screening
Key Benefits
»»
Reduces loss from collections,
evictions, and legal action
»»
Automates consistent decisions
and improves compliance with
customizable rules
»»
Increases ease of use for screening
and online leasing with fewer steps
22 | Yardi
Make screening a seamless part
of your Yardi Genesis2 leasing
workflow, and leverage it with
your operating data to ensure
you consistently select and
retain low-risk residents.
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YARDI Resident Screening
Key Features
™
Yardi Resident Screening is a proven online resident screening system that offers comprehensive reports so property managers can make smart rental decisions and minimize risk.
You get credit reports from the three major bureaus, plus terrorist, drug trafficker, sex offender, and Social Security fraud screening, rental payment history records, and eviction and
landlord-tenant civil court records. Using the most reliable data available, our solution eliminates guesswork and provides automated recommendations tailored for your properties to
help you select quality residents.
»»
Combined screening
and operational data for
smarter business decisions
»»
Customizable rules automate
Automate
recommendations
Confident Screening
Strategic Advantage
Our solution delivers a reliable and compliant screening process to provide your staff
with clear, consistent direction that supports your business rules. Screening workflow
automation provides built-in control and cost savings, and enables your staff to work
more efficiently. Decision criteria are tailored for each property in your portfolio, so
applicants will always be screened uniformly and according to your objectives.
The screening and reporting tools included with the system enable property owners
and managers to minimize risk and maximize revenue while maintaining compliant,
safe, and profitable communities. Yardi Resident Screening provides a strategic
advantage with management reports and analytics that shed light on your applicant
traffic and performance. Experienced consultants are available to further assist in
fine-tuning decision criteria to meet your goals.
consistent rental decisions
based on your
and improve compliance
criteria and help
»»
Strategic analytics and executive
staff work more
efficiently.
reports provide insight into
traffic and screening activity
»»
Comprehensive screening for credit,
criminal, and civil court records
»»
Business profile reports available
as an additional service
Oversee applicant traffic
»»
Integrated with the entire
and property performance
Genesis2 leasing cycle, including
in a single snapshot with the
generation of lease documents
Resident Screening Exec
reporting dashboard.
Solution for Independent Rental Owners
For property management companies and independent rental owners with fewer than 100 units, ScreeningWorks
makes tenant screening easy and can provide you with criminal, credit, and eviction checks. Obtain comprehensive
tenant screenings in minutes and pay as you go.
®
Access the Executive
Dashboard and applicant
reports on your smartphone.
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Payment Processing
Key Benefits
»»
Increases resident satisfaction and
maximizes cash flow with
online payments
»»
Saves time by scanning and digitizing
checks and money orders in bulk
»»
Offers one-stop convenience
and reduces money order issues
»»
Provides instant access and payment
confirmation for residents via SMS
text payments
Four convenient options for residents
and tenants to make payments.
Automate rent processing
and eliminate bank runs for
your staff to save time and
maximize cash flow.
»»
Seamlessly auto-transfers electronic
deposits to your bank account
»»
Eliminates manual errors and timeconsuming bank trips
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YARDI Payment Processing
Key Features
™
Increase customer satisfaction and maximize cash flow with Yardi Payment Processing, which includes four options for residents and tenants to make payments. Yardi Online Payments™
,
Walk-in Payment System (WIPS ), Yardi CHECKscan,™ and RENTCafé TextPay™ integrate with Yardi Genesis2™to streamline rent collection, cut operational costs, and reduce processing
errors. Residents can conveniently pay rent online, via text, by check or money order, or at participating retailers. Commercial tenants can choose between online payments or pay by
check options.
®
®
Online Payments
Text Payments
Online Payments supports paperless self-service rent payments for your residents and
tenants, with a recurring payment option. Residents and tenants can log in at any time,
view their account balances, and pay rent directly from a bank account (ACH payment)
or with a credit card. Online payments are entered directly into Genesis2, with automatic
deposits and easy bank reconciliation. ACH payments are sent to your bank via EFT the
next day, and credit card payments are processed within two to four days.
For apartment renters, paying rent has never been easier. Residents have 24/7 convenient
and secure mobile access to review balances and make payments via SMS text messaging.
Immediate confirmation is provided to residents making text payments from a bank
account or credit card. Rent payments are automatically entered into Genesis2, improving
operational efficiencies while increasing resident satisfaction by providing a desirable
mobile service.
Walk-in Payments
For multifamily owners and managers, our Walk-in
Payment System (WIPS) allows residents to pay
rent in cash at over 20,000 participating retail
locations. Residents enjoy the ease of a one-stop
experience. Property management companies
gain efficiencies and reduce money order issues.
Electronic payment confirmations are available in
Genesis2 the next day. Funds are made available
within three business days.
»»
Electronic deposits for rapid
availability of funds
»»
24/7 resident access to view
ledgers and make online
and text payments
»»
Debit or credit card and
ACH payments with recurring
ACH option
»»
Walk-in payment service
enables cash payments at
participating retail locations
Check Scanning
CHECKscan eliminates trips to the bank, lost checks, and manual keying errors. It also reduces NSF risk. Simply
bulk scan batches of personal, corporate, bill pay, and cashier’s checks and money orders to greatly reduce
processing time. CHECKscan creates receipt batches in Genesis2 for all items and permanently stores the image
files — so you don’t need to make copies. Payments are transferred electronically to your financial institution the
next day, optimizing your cash flow.
Make paying rent easier and
streamline collection with
secure online payments for
*CHECKscan and WIPS are not currently available in Canada.
your residents and tenants.
»»
Genesis2 auto-matches charges
and applies payment priority rules
»»
Permanent check image storage
in Genesis2 for scanned payments
»»
Online review workflow with
color-coded transactions
for easy resolution
»»
No data transfer or
synchronization needed
With RENTCafé TextPay,
residents can check account
balances on the go, submit
payments, and receive instant
confirmation via text message.
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ResidentShield Protection Plan
Key Benefits
Reduced risk and peace of mind —
for you and your residents.
»»
Maximizes penetration rates with
instant online insurance quotes
and policy issuance
»»
Offers insurance tailored to your
portfolio composition and individual
property needs
»»
Speeds sign ups with pre-approval
for coverage without additional
background or credit checks
»»
Guarantees premiums without
increases from past claim activity
»»
Provides personal liability
and property coverage at full
replacement cost
»»
Activates potential revenue
opportunities for eligible owners
and property managers
»»
Delivers instant online insurance quotes
and policy issuance within your lease
workflow to maximize compliance
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ResidentShield Protection Plan
®
Key Features
™
Renters insurance reduces your property risk from resident-caused loss and offers your residents proven protection. ResidentShield Protection Plan* provides your leasing staff
with training and marketing materials, along with easy online enrollment for your residents. Program progress reports are readily available to your managers to track success.
The program includes assistance for policyholders with customer service issues, so your staff is “hands off.” When combined with RENTCafé, renters can sign up online through
your Yardi Genesis2™ leasing workflow. The ResidentShield Protection Plan features two choices — ResidentShield HO4 and ResidentShield Master Policy Program. You decide which
program or combination of solutions is best for your specific risk transfer program.
»»
Ability to name up to four
non-related residents
(roommates) on one policy
®
ResidentShield HO4
ResidentShield Master Policy Program
ResidentShield HO4 offers resident liability and personal contents coverage backed
by the most experienced underwriters in the industry, ensuring maximum protection
against fire, smoke, lightning, wind, water damage, and theft — including personal
property and automobiles.
The ResidentShield Master Policy Program provides residents an easy,
affordable way to fulfill an insurance requirement, with the property
manager listed as ‘primary insured’ and the resident as ‘additional insured.’
It protects the property owner against liability claims resulting from residentcaused damages, with optional coverage amounts ranging from $25,000
- $100,000 per occurrence.
Your residents can visit ResidentShield.com to learn about renters insurance, obtain
an insurance quote, and purchase a policy — in under five minutes.* The resident
is listed as ‘primary insured’ and all policy details are automatically loaded into your
Genesis2 system. Robust compliance reporting and policy activity tracking
is provided via the Insurance Dashboard within Genesis2.
Primarily used as a supplement to ResidentShield HO4 as a ‘forced placed’
alternative, resident enrollments are completed within the Insurance
Dashboard of Genesis2, creating an additional charge on the monthly billing
statement. In addition, property managers may be eligible to earn monthly
servicing convenience fees in exchange for ongoing program administration.
*Insurance products are sold through Peak Insurance Advisors, LLC, an independent insurance agent and wholly
owned subsidiary of Yardi Systems, Inc. Insurance is provided through several third-party underwriters.
32 | Yardi
Implementing a required renters insurance program has become standard business practice
for portfolio managers across the industry. According to the National Multifamily Housing
Council’s Apartment Cost Risk Survey, 84% of apartment companies surveyed require
renters insurance coverage. In fact, the National Apartment Association’s master lease now
encourages owners to utilize a required program to mitigate risk. And while ResidentShield
protects owner assets, it also provides reliable protection to renters, who consider your
properties home.
»»
Comprehensive compliance
reporting and automated
monitoring at the property level
»»
Affordable coverage for your
residents, with easy enrollment
»»
Onsite promotional brochures
and ongoing account
management support
»»
Self-service renters insurance
fulfillment built into Genesis2
leasing workflow when
combined with RENTCafé
»»
Compliance tracking built
into Genesis2
Yardi | 33
You wear every hat.
Now your software can, too.
34 | Yardi
Yardi | 35
Leading Business-Wide
Real Estate Management
Software and Services
At Yardi our mission is to provide our clients with superior products and
outstanding customer service, while we take care of our employees
and the communities where we work and live. With that commitment,
Yardi leads the industry in providing full business software solutions
for real estate investment management, property management,
financial accounting, asset management, and ancillary services.
Organizations like yours have been using our proven and mature
software with confidence for decades.
Yardi Systems, Inc. 430 South Fairview Avenue, Santa Barbara, California 93117
phone: +1 800 866 1144 | email: [email protected] | www.yardi.com
© 2016 Yardi Systems, Inc. All rights reserved. All other trademarks are the property of their respective owners.
Printed on recycled paper.
GEN2-BOOK-11x8.5 01/28/2016