SCI Ontario 2013/2014 Annual Report
Transcription
SCI Ontario 2013/2014 Annual Report
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 1 The Harvest We’ve got your back. You’ve got your future! Spinal Cord Injury Ontario 2013-2014 Annual Report sciontario.org ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 2 A spinal cord injury can happen to anyone at any time. 11 PEOPLE EACH WEEK More than one a day – is the estimated number of people in Ontario who sustain a new spinal cord injury. 33,000 PEOPLE Are currently living with a spinal cord injury in Ontario and 86,000 in the rest of Canada. 2-3 YEARS The average time it takes to attain optimal independence following a spinal cord injury. $2.67 BILLION The estimated annual economic cost of a traumatic a spinal cord injury in Canada. ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 3 We’ve got your back. You’ve got your future! OUR MISSION WHO WE ARE OUR VALUES OUR VISION Spinal Cord Injury Ontario assists persons with spinal cord injuries and other physical disabilities to achieve independence, self reliance and full community participation. 17 offices, 9 client programs and services, 13 departments, 168 staff serving people with spinal cord injuries and other physical disabilities in Ontario. RESPECT for spinal cord injury experience, for each other and for all communities SCI Ontario champions excellence in service, advocacy and quality of life for people with spinal cord injuries. EXCELLENCE in all we do ACCOUNTABILITY through transparency and ownership of outcomes LEADERSHIP in service and quality of life INCLUSION in all communities and within our organization INNOVATION in overcoming challenges TABLE OF CONTENTS SCI Facts 2 What We Do We’ve got your back. You’ve got your future! 3 Chief Executive Officer Bill Adair Answers our Stakeholders’ Questions 10 Chair & Chief Executive Officer’s Summary 4 Going out on a limb 6 2013-2014 Annual Report 8 Our Financials 12 Balanced Scorecard 15 Our Board of Directors 16 A Bushel Full of Thanks 24 Our Staff 18 Help Us Grow 30 Awards 20 Our Branches 31 3 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 4 Chair & Chief Executive Officer’s Summary T he year of 2013/14 marks the third year of our Good to the Core, three-year strategic plan. We have accomplished so much over this time, but we realize there is still lots to do. For this reason, we have extended our strategic plan until 2017. That being said, this year’s harvest of accomplishments has been plentiful! We are pleased to announce that SCI Ontario served 1,969 clients this past year. 552 of these people had new 4 spinal cord injuries. It is of the utmost importance to reach people as soon as possible after an injury, as well as their family members, to offer assistance with restoring hope and re-building lives. We are gratified that 83% of our Client Satisfaction Survey respondents reported that they are satisfied with our services. This past year, we have had the support of 795 volunteers providing 6,732 hours of service. This is a staggering contribution to our successful year and truly makes a difference in what we can achieve through our programs and services. We can’t thank our volunteers enough for their commitment to our mission. We also recognize the contributions of our partners, sponsors, grantors and donors. Our fundraising efforts brought in $1,595,000. Our clients simply would not receive the programs and services that they do without this assistance. We are deeply grateful and thankful that our community includes those who have the financial means to help people who need support. We understand that we have a responsibility to ensure that our contributors’ investments are respected. As you will see within the pages of this annual report, we take this commitment most seriously. Our staff continue to serve with integrity and purpose. They are our soul. They represent SCI Ontario each and every day to our clients, volunteers, donors, partners, sponsors, healthcare professionals and other stakeholders. We are thrilled that 90% of our staff have moderate to high job satisfaction. The fact that over 33% of our staff have been with SCI Ontario for more than 10 years is a telling statement! Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 5 With the combined efforts of all the people who support our mission, we have been able to accomplish great things this year including, but not limited to: • expanding our Attendant Services program to serve 11 additional people in their homes • developing 89 strategic partnerships with allied organizations that benefit people with SCI • convincing Toronto City Council to make the entire taxi cab fleet accessible by 2024 • developing a new program – Knowledge Enterprise – to offer training/learning and education opportunities to people with SCI as well as at a corporate level • supporting the development of a play about living with a spinal cord injury • providing a balanced budget Many more significant accomplishments are described as you read further along. We are proud of what we have achieved and look forward to continuing to realize the potential of our Good to the Core Strategic Plan in the years to come. Thank you. Robert Nigol Chair, Board of Directors Bill Adair Chief Executive Officer 2013-2014 Annual Report From left: Robert Nigol, Chair, Board of Directors; Bill Adair, Chief Executive Officer. 5 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 6 Going Out on a Limb For people with spinal cord injuries in Ontario 795 volunteers contributed over 6,300 hours. Our Peer Support Volunteers meet with those with new injuries, offering a “been there, done that” perspective. Weekly, 11 people sustain a spinal cord injury – life changes in an instant. 6 SCI Ontario responded to over 4,700 information requests and held 14 educational workshops. 89% of workshop participants were satisfied with the learning opportunity. We used various types of technology to expand learning opportunities to our members in their own communities. Rehabilitation hospital time has been reduced, so learning about living with an SCI and accessing information before a person is on his or her way home can be a challenge. SCI Ontario members and volunteers projected a strong and effective voice to convince Toronto City Council to commit to 290 accessible cabs by 2015 and that 100% of Toronto cabs be accessible by June 30, 2024 – A win that has been noticed around the province and also in major hubs in the U.S. including New York City and Washington. Toronto taxi brokerage firms hired lobbyists and launched aggressive public relations campaigns to limit the amount of accessible cabs in Toronto. Eliminated regional fundraising staff positions. Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 7 Lowered the cost to raise a dollar by centralizing fundraising efforts. We are engaging regional volunteers with a new Community/3rd Part Events Program. We continue with regional chapter development (with Owen Sound leading the way as chapter exemplars) and, ultimately, we exceeded fundraising target expectations this past year. Approximately 5,000 Ontarians are still waiting to receive appropriate attendant services in their communities costing the tax payers and the healthcare system millions of dollars each year. 2013-2014 Annual Report SCI Ontario worked with the Ministry of Health and Long-Term Care to infuse $8 million this past year into community-based attendant services with a commitment for more support in the future. As well, our own Attendant Services Program increased its funding base by $342,000 so we now serve more clients. With a focus to reach people within the first three years after injury, SCI Ontario served 1,333 individuals with spinal cord injuries. 83% of clients are satisfied with our services and 86% of our clients would recommend them. Job Satisfaction for SCI Ontario staff is at 90% for 2013-14. It was a very competitive year in the Community Services sector with little increase in compensation and benefits. There are approximately 600 new spinal cord injuries per year. 7 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 8 What We Do ADVOCACY KNOWLEDGE ENTERPRISE PEER SUPPORT We help people living with spinal cord injuries to find the resources they need and provide them with the tools to develop self-advocacy skills. We offer in-person and online education for clients and members. We also offer training on understanding SCI and secondary complications of SCI for community service providers. Use our info line to talk to expert staff and volunteers dedicated to helping answer your questions on any topic: [email protected]. We connect people living with spinal cord injuries to fully-trained volunteers who can share their experience and knowledge. We can connect family members, too. MEMBERSHIP Joining SCI Ontario’s community has many benefits, including participation in our membership events, access to up-to-date, relevant news about spinal cord injury, and connection to others. Membership is free to people with disabilities and their family members for the first year! 8 PUBLIC POLICY We provide disability-specific policy analysis that brings awareness and education to elected officials, and we support our membership through advocacy initiatives that aim to create a more inclusive province. REGIONAL SERVICES We encourage and support people living with spinal cord injuries to be as independent as possible. We provide practical help, service navigation, information, resources, education, and support in the adjustment to having a disability. We will meet people in the hospital, in rehab, in their home, or in the community. If you can’t come to us, we’ll go to you! SCI SOLUTIONS ALLIANCES People with spinal cord injuries can connect with our collaborative network of people and organizations in the SCI community. We address systemic barriers that affect community participation and optimum health and use customized solutions and proven best practices to improve the lives of people with spinal cord injuries. ATTENDANT SERVICES We provide attendants to assist people with permanent physical disabilities to be independent at home, work and at post-secondary schools in the Greater Toronto Area, given the person can initiate and direct his/her own personal care service. EMPLOYMENT SERVICES We help people with spinal cord injuries who are looking for work in the Greater Toronto Area identify work-related goals and find satisfying employment. Our services also help employers find qualified candidates and evaluate their workplace accessibility and job accommodation requirements. Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 9 The view from Chris’ orchard Chris is a man who enjoys the outdoors. He is a sportsman to the core with a passion for hunting. In his job as a wildlife technician he was in his element, but one day a major fall on the job resulted in a spinal cord injury. With his partner Jamiel by his side, Chris started over again. “It’s like you’ve been given a new body,” he says. “You re-learn everything from scratch.” Chris’ Peer Support Co-ordinator was instrumental in ensuring that both Chris and Jamiel had the support they needed to move forward. He visited Chris and kept his spirits up. Chris says, “He is a very kind, open, happy guy… willing to talk or help out any way he can. Even today, he is my go-to guy to find answers to my questions”. He introduced Chris and Jamiel to Peer Support volunteers and they met another couple who shared important information with them. “We learned that we could still go ahead with our life plans… such as having children,” says Jamiel. “I could ask the wife all of the things I wanted to know.” The connection brought comfort and understanding. Chris worked hard to get back to doing what he loves. In fact, this past spring, Chris went turkey hunting with his Dad for the first time since his injury. Using a log house, turkey blind that the two of them had built together, they removed one side so Chris could wheel right in. Chris didn’t end up shooting a turkey that day, but there is always next time! 2013-2014 Annual Report ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 10 Chief Executive Officer Bill Adair Answers our Stakeholders’ Questions Q What does it take for someone to be successful in finding employment through SCI Ontario’s Employment Services? This past year, we assisted people in finding 118 work placements through our Employment Services program. This process is long and involved. It can be very challenging to find a job in Toronto where literally hundreds of job seekers will apply for any one position. It can take up to a year for a person to find the right job. The Employment Services team provides emotional support, resources, as well as tools and tips on how to prepare for finding a job and becoming employed. Many job seekers, when they haven’t worked for a long time, may have forgotten about the physical and emotional energy that is needed to work. Counselling is provided focusing on starting slowly to build up tolerance for what is required. This may take some time and this is where internships, unpaid work experiences and volunteering A 10 opportunities help job seekers assess, develop their tolerance, and either learn or review their current skills. The Employment Service team helps job seekers arrange these opportunities. Training provided ensures that job seekers know what they need to say to the recruiters and their new managers for their accommodation needs. The Employment Services team is there to provide support or, if the need be, advocate on the behalf of a job seeker. Once a job seeker has transitioned to an employee, the Employment Services team is still available. If a new employee is experiencing difficulties at work, a Job Coach can assist with learning new skills, re-learning previous skills and teaching how to self-advocate. Disability awareness training can also be provided to the employer if it is required. Overall, the Employment Services team work tirelessly from the start when a job seeker is preparing for employment, to even past the point when an employee is on the job. Q SCI Ontario has created a new department called Cross Functional Programs… What is that? SCI Ontario recognized the need and importance for critical functions, such as quality management, decisional support and education to have cross-organizational reach and accountability. This resulted in the development of a Cross Functional Program in June 2013. Quality management continues to be a high priority for the organization and work towards accreditation readiness continues. A few highlights for the last year include; redesign and implementation of our client satisfaction survey to enable increased rigor and analysis, roll out of our new client orientation handbook, and development of a cross-organizational accessibility plan. SCI Ontario has developed a dedicated role for decisional support to build the capacity of our organization to A conduct research, analyze data and to make informed decisions about future directives as they relate to our strategic priorities. Although this type of function is well ingrained in the hospital sector, it is relatively new to community services, and SCI Ontario takes pride in being a leader in this area in our sector. SCI Ontario identified the need to expand Education Services and in June 2013, launched our Knowledge Enterprise Program. This new program expands our target audiences, content expertise, modes of delivery and fee for service structure to reach a larger audience of clients, service providers and the corporate sector. Our approach builds on our successful implementation of interactive platforms such as Adobe Connect, Ontario Telehealth Network sites and facilitator-led webinars. Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 11 Q SCI Ontario has a new fund – The Enhancing Independence Fund – what does this mean for a person with a spinal cord injury in Ontario? With our newly developed Enhancing Independence Program, established in September 2013, SCI Ontario has created a provincial fund that provides equal funding opportunities for our clients in the province no matter where they live. This program endeavours to provide financial support to individuals who experience barriers to their independence due to unmet needs. Enhancing Independence Program dollars are used to support the purchase of equipment and supplies that enhance independence and quality of life as defined by the Ministry of Health and Long- Term Care. Individuals must be able to demonstrate financial need, and work with an SCI Ontario staff member A 2013-2014 Annual Report to explore options for increased independence. Prior to SCI Ontario providing Enhancing Independence assistance, all other sources of potential funding must be explored and exhausted. All requests for Enhancing Independence funds are to be considered by the Provincial Enhancing Independence Committee who will review the applications, track requests and grant funds. Items that may be funded, include but are not limited to, mobility devices (wheelchairs, walkers etc), grab bars, ramps, medical supplies, repairs to equipment, as well as items not typically funded elsewhere such as cellular phone or blue tooth devices, batteries for equipment, moving expenses, gym memberships and small renovations. This past year, we were able to support 152 clients across the province. 11 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 12 Our Financials TREASURER’S REPORT & ABRIDGED FINANCIAL STATEMENTS It is my pleasure to report on Spinal Cord Injury Ontario’s financial results for the year ended March 31, 2014. These financial statements are the responsibility of management. The Finance and Audit Committee, along with the Board of Directors, approve the statements which have been audited by Grant Thornton. Summarized financial statements are included in this annual report and complete statements are available on our website. FUNDING Grants from the Toronto Central Local Health Integration Network (LHIN) and various Ontario ministries remained the organization’s largest revenue stream and ended the year at $7.963 million. This funding supports the delivery of our Attendant, Employment, Regional and Information Services, as well as our Peer Support and Education Programs. During the year, the Toronto Central LHIN provided unexpected one-time 12 grants of $340,000 that enabled new purchases of client equipment, computer hardware and software, staff training and professional development. SCI Ontario was fortunate to receive these unbudgeted awards from the Toronto Central LHIN. Donations and other public support ended the year at $1.8 million which included a generous bequest of $281,000. Spinal Cord Injury Ontario also received financial support from the Ontario Paraplegic Foundation, a related charitable organization, with the sole purpose to support our services and activities. A condensed version of the Foundation’s audited statements is disclosed by note within SCI Ontario’s audited statements. LOOKING AHEAD Management intends to continue to increase operating efficiencies and strengthen its fundraising programs as the 2014-2015 year begins. Our diligent financial reporting will continue to support the organization’s high quality programs and services. On behalf of the Finance and Audit Committee, I would like to express my sincere thanks to all volunteers, members, sponsors, donors and dedicated staff whose efforts contributed to this successful year. Your commitment and financial contributions make a difference. I hope we may continue to count on your support in the year ahead. FINANCIAL STATUS Overall, SCI Ontario recorded $9.889 million in total revenue for the year. Our single largest expense related to staff compensation and benefits which is consistent with most service-based organizations. SCI Ontario finished the year with a modest surplus of $3,000. Billy Klare Treasurer Chair, Finance and Audit Committee Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 13 CONDENSED STATEMENT OF FINANCIAL POSITION As at March 31 ASSETS Current Cash and cash equivalents Grants receivable Accounts receivable Prepaid expenses and other assets Total current assets Capital assets, net LIABILITIES AND NET ASSETS Accounts payable and accrued charges Due to Ontario Paraplegic Foundation Deferred revenue Deferred capital contributions Net Assets Invested in capital assets Unrestricted Total Net Assets 2013-2014 Annual Report 2013 $’000 2014 $’000 210 93 459 103 865 474 1,339 824 52 155 141 1,172 402 1,574 677 0 58 390 713 174 126 344 85 129 214 1,339 57 160 217 1,574 How our Funds were raised* 79% Government Support 20% Donations & Other Public Support 1% Other * As a percentage of total revenue of $9.890 million as per audited statement, plus $223,000 of direct fundraising costs disclosed in Note 7 of full audited statement; adjusted total gross $10.113 million. How our Funds were spent** 78% Programs and Services 11% Administration 9% Resource Development (Direct & Indirect) 2% Other ** As a percentage of total expenditures of $9.887 million as per audited statement, plus $223,000 of direct fundraising costs disclosed in Note 7 of full audited statement; adjusted total gross $10.110 million. 13 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 14 CONDENSED STATEMENT OF FINANCIAL ACTIVITIES As at March 31 REVENUE Donations and other public support, net (Notes 1, 2) Grants Fees for service Amortization of deferred capital contributions EXPENSES Staff salaries and benefits Purchased services (Note 3) Office Travel Payments on behalf of clients Amortization of capital assets Medical research grants National Office Professional development Miscellaneous Excess of revenue over expenses for the year Actual 2013 $’000 Budget 2014 $’000 Actual 2014 $’000 1,921 7,903 32 118 9,974 2,081 7,627 57 57 9,822 1,800 7,963 44 83 9,890 7,408 727 712 580 199 154 110 26 40 15 9,971 3 7,734 547 561 615 87 88 93 26 53 16 9,821 1 7,549 612 611 518 260 114 93 26 89 15 9,887 3 NOTES: 1) Donations and other public support grossed revenue of $2.023 million (2013-$2.161 million). Direct fundraising expenses of $ 222,976 (2013-$239,649) have been netted against this total. 2) Donations and other public support include grants from the Ontario Paraplegic Foundation, which was established in March 2000 to receive bequests and donations from supporters of SCI Ontario. The Foundation is registered under the Income Tax Act and SCI Ontario appoints the majority of the Foundation's Board of Directors. According to the Foundation's bylaws, all resources of the Foundation must ultimately be used for the benefit of SCI Ontario. SCI Ontario's complete audited statements, which are available on our website, include abridged audited statements for the Foundation. 3) SCI Ontario is highly dependent on the support of dedicated volunteers. Their value is not quantifiable in the above financial statements. The financial information in the condensed statements is drawn from SCI Ontario's audited financial statements. If you would like a copy of the complete audited financial statements, please contact us at 1-877-422-1112 or visit www.sciontario.org. 14 Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 15 Balanced Scorecard 2013-2014 Indicators FINANCIAL Balance organizational Expenses to Revenues to achieve a modest fiscal operating surplus To succeed financially, how should we appear to our stakeholders? % of total budget spent on administration CUSTOMER To achieve our vision, how should we appear to our customers? Annual Target Actual $1,090 $2,683 Less than 15% 11% 80% 81% $1,445,000 $1,595,000* # of individuals with a new SCI served (AS, ES, PS, RS) 539 552 # of individuals with an existing SCI served 817 781 # of individual clients served (total) 2013 1969 % of clients who reported being satisfied with SCI Ontario Services (AS, ES, PS, RS)* no KE data 80% 83% % of clients who would recommend SCI Ontario services (AS, RS, PS, ES)*no KE data” 90% 86% 4 6 58500 61431 % of total revenue derived from government Total net revenue raised through fund development activities compared to budgeted target # of actual changes to municipal, provincial and/or federal government priorities, policies and that will enhance quality of life for Ontarians living with a SCI # of website visitors INTERNAL BUSINESS PROCESSES To satisfy our stakeholders and customers, what business processes must we excel at? LEARNING & GROWTH % change in social media engagement 15% 9% % change of media mentions recognizing SCI Ontario 15% 44% % of staff reporting moderate to high job satisfaction 80% 90% % of staff turnover 15% 22% % of client service delivery hours (direct and indirect) vs. overall hours (AS, RS, PS, ES) 88% 92% 550 795 # of volunteer service hours 5000 6372 % of staff reporting that SCI Ontario supports their health and safety in the workplace 90% 88% % of staff reporting that professional development from SCI Ontario contributed to job performance 85% 72% 100 89 # of Volunteers # of strategic partnerships (formal and informal) with allied organizations that benefit individuals with an SCI To achieve our vision, how will we sustain our ability to change and improve? * $1,595,000 as compared to the Q4 FR budget goal of $1,444,000 means that FR performed 110% of budget (performed better than budget) for the fiscal year. SCI: Spinal Cord Injury AS: Attendant Services 2013-2014 Annual Report ES: Employment Services KE: Knowledge Enterprise PS: Peer Support Services RS: Regional Services 15 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 16 Our Board of Directors SCI ONTARIO BOARD OF DIRECTORS 2012-2013 REGULAR MEMBERS AND DIRECTORS Chair Robert Nigol Martha Binks Director, Legal Services Allstate Insurance Vice Chair Peter Sproul Mary Ann McColl Associate Director, Research Queen’s University Tom Proszowski Consultant Craig Brown Personal Injury Lawyer, Partner Thomson Rogers Linda Regner Dykeman Senior Vice President, The Dominion Sandra Carpenter Executive Director Centre for Independent Living Toronto Dan Ross Associate Cohen Hamilton Steger & Co. Inc. Yan Xu (Maternity Leave) Associate Vice President TD Bank Group Marco Ferrara Shaun Westlake Team Leader Transcontinental, RBW Graphics Secretary Cindy Scott Carol Ann Horvat Consultant Treasurer Billy Klare Associate Vice President TD Bank Group Honorary Solicitor Michael O’Brien Lawyer/Mediator Bernard Gluckstein Gluckstein & Associates Tony Huxter Tara Jeji Program Director, SCI Ontario Neurotrauma Foundation Vev Kline Mark Lamoureux Director, Corporate Banking Scotia Capital 16 Senior Management Bill Adair Chief Executive Officer Joanne Beaton Director, Finance and Administration Jackie Bloom Director, Resource Development BECOME A BOARD MEMBER If you are interested in becoming a board member, please send a formal request to: Governance and Nominating Committee, c/o 520 Sutherland Drive, Toronto, ON M4G 3V9. BOARD COMMITTEES Governance and Nominating Committee This committee is responsible for board recruitment and education including orientation sessions, succession planning, and reviewing and evaluating the board’s and its committees’ performance. Quality Management Committee This committee focuses on the quality of client services and client safety, including outcome measures/ benchmarks, or other means by which the overall performance of SCI Ontario programs and services can be measured. Dr. Chantal Graveline Director, Client Services Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 17 Finance and Audit Committee This committee is responsible for overseeing the financial controls and financial management of SCI Ontario to ensure the protection of all assets and ensure responsible fiscal management. Advocacy Committee This committee is responsible for advocating proactively and reactively for better quality of life for people with spinal cord injuries in Ontario. The view from Craig’s orchard If Craig Brown were an apple tree, his branches would reach wide and his roots would spread deep. He is a man who has achieved great accomplishments, turned ripe with passion. He is grounded in his many interests… from his family to his ponies to skiing to The Met… Craig Brown seems to blossom with enthusiasm for all the important things in his life. SCI Ontario is lucky to be one of his interests! As a partner with Thomson Rogers, Craig has been familiar with SCI Ontario for many years through sponsorships and attendance at our events, but this past year was his first as a member of the SCI Ontario Board of Directors. “The Board is great,” he says pointing out that “SCI Ontario has exemplary practices compared to other non-profits I’ve seen.” Craig was so impressed by the way SCI Ontario was run that in the past he has consulted Bill Adair, CEO, for advice when he was a Board member of another charity. Although Craig clearly has much to offer us at the Board level, he prefers to leave the lawyer work at the office and find a hands-on way to help. So, this year he will also be managing back stage during the run of our play, Borne. We are thrilled to reap the benefits of Craig’s involvement with SCI Ontario! 2013-2014 Annual Report 17 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 18 Our Staff Board of Directors The passion of our employees is one of SCI Ontario’s greatest strengths. Our mission, vision and values best reflect what unites SCI Ontario and what is captured in that spirit enables us to best support people with spinal cord injuries and other physical disabilities. This year, we employed close to 170 full-time and part-time staff members whom provided support to our clients through our community-based services and programs across the province of Ontario. Approximately 30% of our workforce have identified that they have disabilities themselves, thus providing increased knowledge and awareness of the people we serve. More than 33% of our staff members have been with the organization ten years or more. In fact, twelve staff members have been with us for more than 20 years. During the year, salary increases were awarded in the 1-2% range, accompanied by an annual performance appraisal. No finder’s fees or bonuses were administered. Salaries for our unionized staff group remain governed by a collective agreement which is in effect until November 2014. Executive compensation was reported according 18 to the requirements of the Ontario Public Sector Salary Disclosure Act. In March 2014, staff members were given the opportunity to participate in our annual Staff Satisfaction Survey. The results determined that 90% of respondents remain satisfied with their work. This year’s survey identifies the need for improved internal communication and more access to professional development and training opportunities. On an overall basis, staff turnover was 22% for the year which was higher than last year’s turnover rate of 13%, due to several department restructurings, including four staff retirements and a staff relocation out of country. We are extremely thankful to our staff for their professionalism, motivation and diligence. Our staff members are united in their collective expertise and genuine support for those in the pursuit of new dreams after a spinal cord injury. With this remarkable group, we are able to continue to provide the best services to our clients in Ontario. Governance and Nominating Committee Advocacy Committee Quality Management Committee Finance and Administration Team Human Resources Team Client Services Team Cross Functional Programs Team Resource Development Team Marketing and Communications Team Chief Executive Officer Finance and Audit Committee Public Policy Team Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 19 STAFF RECOGNITION AWARDS The following is a list of staff reaching service milestones this year. Well Done! 10 Years Joanne Beaton, Director of Finance & Administration Sandra George, Attendant Maul Peters, Attendant 20 Years Marlene Thomas, Attendant Cora Vigilia, Attendant 30 Years Heather Hollingshead, Regional Services Coordinator 15 Years Delia Barroga, Attendant Janet Deonarayan, Attendant Iolene Grant, Attendant Vonnie Stewart, Attendant Yvonne Williamson, Attendant The view from Christine’s orchard Christine moved from Saskatchewan to Ontario to be with her partner. Before uprooting herself, she contacted SCI Ontario to find out about what it was like to live with an SCI in this province. Christine received important information like how Ontario’s healthcare system works and how to find accessible housing and fulfilling employment. As it turns out, the right job for Christine was ripe for the picking and she joined the SCI Ontario team. As a Peer Support Co-ordinator, Christine visits folks with new injuries and matches them with people who have already adjusted to living with an SCI. She facilitates situations where they can support each other and exchange information. Christine is also an SCI Educator and designs e-learning materials for staff; runs information sessions for health care professionals, and facilitates workshops for clients. “I want to make it easier for everyone,” she says. “A disability doesn’t have to be an inability. We just have to be more creative about how we do things.” Christine knows that accessing information about living with an SCI is vital to being able to move forward in life. So, the fruits of her labour feed knowledge to others in need. 2013-2014 Annual Report 19 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 20 Awards DARREL MURPHY AWARD – ATTENDANT OF THE YEAR MORENE ROBINSON KEN LANGFORD LIFETIME MEMBER AWARD OATLEY VIGMOND This award was established in recognition of Darrel Murphy, past director and founder of the SCI Ontario Attendant Service Outreach Program for 14 years. Darrel started the program in 1987, with six clients. Today, we provide services across Toronto to 110 people with physical disabilities. Darrel displayed a significant commitment and dedication to the Attendant Services Program. This award was created to recognize an attendant for his/her outstanding on-the-job contribution. Morene Robinson has been with our Attendant Services program since January 1995. As a full- time staff member, Morene has been providing valued service for the past 19 years. Managers, fellow attendants, schedulers and clients would agree that Morene is a pleasure to work with and she performs her job with great care and attention to detail. Morene is always pleasant and acts professionally. She is greatly appreciated and enhances the lives of many. As one client describes, “Morene encourages me towards independence which makes me feel less dependent and therefore better about myself. I’m fortunate to have her as one of my caregivers.” We are very proud to have Morene on our Attendant Service Team. This award recognizes outstanding Canadians whose commitment and devotion to the mission of SCI Ontario has resulted in significant advances for people with spinal cord injuries in Canada and around the world. This award also honours individuals who have inspired others around them to assist people living with SCI to achieve independence, self reliance and full community participation. In 1990, our Barrie office was at risk of closing due to lack of funding. Clients, families, other community agencies and staff were determined to do anything and everything possible to keep the office open and have services provided in the region. A local advisory committee was established and one of the first members was Roger Oatley. He was instrumental in helping to find other community business people to champion the Barrie region of SCI Ontario (then CPA Ontario). With Roger’s help, money was received from the government to keep services going. Roger Oatley held the advisory committee meetings at his office and was very interested in services locally and provincially, and the needs of individuals with a spinal cord injuries. Concerned for the safety of the local 20 Regional Services Coordinator because of the vast region she covered alone on the road, Roger purchased a cell phone for her. Roger went on to join the provincial Board of Directors in 1998. Jim Vigmond later joined Roger to form Oatley Vigmond and was also a great support to our organization. When Roger moved on from the Board of Directors, Jim stepped in and became the Fund-Raising Committee Chair and served for over ten years. Jim and his wife Sharon hosted many annual fundraising events and raised over $1 million for our organization. During this time, Jim inspired many others to support the programs and services of SCI Ontario. We have benefited greatly from our relationship with Oatley Vigmond. They have supported the Barrie Wheelchair Relay Challenge since its inception in 1998 by having a firm member on the committee, covering the cost for the children’s activities, donating funds, providing volunteers and putting in teams. For over 14 years, Roger and Jim were the lead sponsors for our Peer Support Program, initially province-wide, but later reduced their support to Toronto and Barrie in order to allow other law firms to support regional-based Peer Support services, thereby encouraging their colleagues to invest in assisting Ontarians with SCI to build a bright future. Over the years, the law firm Oatley Vigmond has provided over $1.3 million to support the work of SCI Ontario, and likely an equal amount has been raised through their work to inspire others to do the same. We are forever thankful that Oatley Vigmond is part of the SCI Ontario community. JIM AND SHARON VIGMOND LEADERSHIP AWARD TIM GOULD, GEOFFREY GOAD The Jim and Sharon Vigmond Award recognizes individuals who have shown great leadership in fundraising for people with spinal cord injuries. This year’s award recipients, Tim and Geoff, have been Co-Chairs of the Oviinbyrd Annual Charity Open Golf Tournament since 2008. Under their leadership, the tournament has raised over $500,000! We are extremely grateful to Tim and Geoff for their devoted efforts in organizing the tournament and bringing a diverse group of people together for a day of fun out on the course, as well as raising awareness of our cause. It is gentlemen like Tim and Geoff who give back to their community and make a difference in people’s lives. Many thanks Tim and Geoff. Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 21 JOHN GIBBONS COUNSELL AWARD PERSONAL INJURY ALLIANCE PIA, SCI Ontario is able to pursue changes to public policy and regulations that will enhance the quality of life of all Ontarians with SCI. Great thanks to the PIA! The John Gibbons Counsell Award is presented in memory of SCI Ontario’s founder to those who demonstrate a personal commitment to the organization by giving their time, passion, and expertise to advance the cause of people with spinal cord injuries. In 2013, SCI Ontario started the Public Policy Program to address systemic advocacy issues and implement a government relations program. With the generous support of the Personal Injury Alliance (PIA), which includes the firms Thomson Rogers, McLeish Orlando and Oatley Vigmond, SCI Ontario was able to tackle substantial issues such attendant services, accessible taxi service in Toronto, physical access in doctors’ offices, and the need for accessible gas stations. The PIA has also supported people with spinal cord injuries through the sponsorship of the Enhancing Inclusion – Attendant Services in Ontario Summit which was moderated by Jim Vigmond. As well, the PIA participated in the Government Relations Training with John McLeish providing valuable insight to training participants. With the investment provided by the BRUCE SINCLAIR DIRECT AID AWARD 2013-2014 Annual Report The Bruce Sinclair Award provides financial support to an individual who has no other means of purchasing a device or piece of equipment that will significantly impact his or her quality of life. The recipient for this year is from the Sudbury area, and the funds have been used to purchase a pressure relief mattress. This mattress will help to heal the two pressure wounds that the recipient has, and will also aid in the prevention of further wounds from occurring. CORPORATE TRIBUTE AWARD PETER BECK, ORBIXA The SCI Ontario Corporate Tribute Award honours individuals and organizations whose extraordinary contributions to SCI Ontario have made the lives of people with spinal cord injuries better and, in turn, have inspired others to support our mission. Peter Beck of Orbixa Technologies has provided exceptional leadership and outstanding financial support for our programs and services for a number of years. Orbixa Technologies was founded in 1999 to supply leading edge trading technology to clients on a cost-effective basis. Thank you Peter and Orbixa for your continued generous support! for taking the initiative in creating a rich and diverse workplace by hiring people with disabilities and also ensuring a supportive environment for them to thrive. For these reasons, Plan Canada is receiving the Employer Tribute Award. EMPLOYER TRIBUTE AWARD PLAN CANADA VOLUNTEER TRIBUTE AWARD MARY LYNN HIGGINS Over the years, our Employment Services team has built a solid relationship with Plan Canada and, as a result, several job seekers from SCI Ontario have been hired in a number of different positions. In all cases, SCI Ontario candidates have been supported by their direct supervisors as well as by the Manager of Organizational Effectiveness, Ms. Debbie Singh. Debbie has been especially thorough in making sure that our candidates were treated respectfully and all accommodation needs were met. In addition to hiring our candidates, two internship initiatives have been established by Debbie where SCI Ontario candidates with less work experience gained valuable experience in an office setting. These initiatives enabled our job seekers to develop work skills and establish personal routines which will assist them to eventually return to the workforce. We would like to commend Debbie and Plan Canada Mary Lynn has volunteered for Spinal Cord Injury Ontario since April, 2009 starting with our AGM event. We quickly identified her people skills and likeable personality. Since her first volunteer experience, Mary Lynn expressed an interest in volunteering with SCI Ontario on regular basis and agreed to come to the provincial office to help out. Now, Mary Lynn works with our database system and other tasks as needed. She is a very reliable and hardworking individual. Always willing to get on the phone and talk to people, Mary Lynn makes calls to talk to our members. She is always professional, polite and has a friendly telephone manner. We look forward to Mary Lynn’s support each week! 21 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 22 VOLUNTEER TRIBUTE AWARD CHRIS HOWATT Since 2000, Chris Howatt has been an instrumental part of our annual signature event, the Wheelchair Relay Challenge. Each year, we have been fortunate enough to have Chris as a lead Marshal at the event. His tireless efforts in organizing the Marshals and Timers as well as the many teams, have been greatly appreciated. Chris’ confidence and organizational skills help to make the Wheelchair Relay Challenge a great success. Chris’ volunteer spirit and loyalty to Spinal Cord Injury Ontario and specifically the Wheelchair Relay Challenge, is unparalleled. We are so grateful to have such a wonderful volunteer! CHANGE MAKER AWARD NANCY LAWSON The Change Maker Award, presented on behalf of SCI Ontario’s Public Policy Program, recognizes an outstanding volunteer who has made a significant impact on public policy to ultimately benefit Ontarians with spinal cord injuries. This person works in collaboration with SCI Ontario and its partners to identify solutions to 22 long-standing systemic barriers to inclusion in community life. Through his or her leadership, commitment and strategic foresight, people with SCI will benefit from greater access and independence in Ontario. Nancy Lawson brings passion, commitment and professionalism to her work. A long-time advocate for the SCI community, Nancy was instrumental in the development of the business case for the establishment of the Ontario Neurotrauma Foundation and has managed Toronto Rehab’s scholarship program for graduate students with disabilities who intend to become rehab scientists. More recently, she was a key partner in SCI Ontario’s successful campaign to have the City of Toronto to mandate 100 percent taxicab accessibility over ten years. Due to her strategic approach to a range of public policy issues, she was asked to sit on the Advocacy Committee of the Board earlier this year, a post she graciously accepted. We are thrilled to acknowledge Nancy Lawson as SCI Ontario’s Public Policy Program’s first Change Maker Award recipient. PEER SUPPORT VOLUNTEER – LONDON: CYRIL HARTLAND PEER SUPPORT VOLUNTEER – OTTAWA: JASON ALLINOTTE HEALTHCARE PROFESSIONAL OF THE YEAR – OTTAWA: HENRY BALLOGAN HEALTHCARE PROFESSIONAL OF THE YEAR – HAMILTON: DEE WHITMAN PEER SUPPORT VOLUNTEER – TORONTO: FERNANDO RESENDE HEALTHCARE PROFESSIONAL OF THE YEAR – TORONTO: LEANNA MCCARNEY PEER SUPPORT VOLUNTEER – HAMILTON: BERT BLOKKER Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 23 The view from Andrea’s orchard “Life carries on” is an expression Andrea has lived by ever since she sustained a spinal cord injury in a snowmobile crash. Independence had always been important to her, so she knew she was going to have to figure out new ways of doing things. Thankfully, she wasn’t alone. She met a Regional Services Coordinator from Spinal Cord Injury Ontario while still in rehab. This relationship has lasted well over a decade. Looking back, Andrea recalls the many ways her coordinator has helped her over the years. “She’s been a valuable resource for information. I was able to find out about things like where to get my wheelchair, how to find financial assistance and volunteer opportunities, and where to go for recreation.” Andrea appreciates something else about her involvement with SCI Ontario – the personal touch. Being able to talk to someone she’s familiar with makes her feel well supported. That’s more important than ever as she focuses on the most precious person in her life, her son, Hunter… the apple of her eye. 2013-2014 Annual Report 23 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 24 A Bushel Full of Thanks The support we receive from donors, corporations and foundations has changed lives. Our sincere gratitude to the donors listed on the next few pages who made sure that people with spinal cord injuries had the support they needed, when they needed it. Your commitment is greatly appreciated! GRANTS SCI Ontario gratefully acknowledges the contribution made by the Government of Ontario for providing financial support to our services across Ontario and promoting service coordination with SCI stakeholders in the province. Thanks to the support of the Toronto Central LHIN, SCI Ontario has been able to better serve people with spinal cord injuries and other physical disabilities. SCI Ontario gratefully acknowledges the contributions made by The Trillium Foundation for Borne, a play about people with spinal cord injuries. Thanks to the Ontario Neurotrauma Foundation for supporting our Ontario SCI Solutions Alliance. Thanks to Federated Health for enabling Ontario Public Services employees across Ontario to support SCI Ontario through payroll deduction donations and special events. 24 Toronto Central Local Health Integration Network SPONSORS $75,000 - $100,000 Personal Injury Alliance Oatley, Vigmond Personal Injury Lawyers LLP $25,000 - $49,999 Legate & Associates LLP The Dominion of Canada General Insurance Company $10,000 - $24,999 Burn Tucker Lachaîne LLP Beament Green Management Goldcorp Inc Guy Carpenter & Company In The End Inc Provincial Building & Construction Trades Council of Ontario Siskinds LLP The Morris Law Group Wynperle Law $5,000 - $9,999 Black Sutherland LLP Bruce Power Cohen Highley Lawyers LLP Colangelo Greenhow Inc. Discount Car and Truck Rentals Greg Monforton & Partners Injury Lawyers Howie, Sacks & Henry LLP Lerners LLP Paquette, Travers, Deutschmann Shoppers Drug Mart/Pharmaprix Swiss Reinsurance Company of Canada Thomas Gold Pettingill LLP $1,000 - $4,999 Sandra Finoro J. Douglas & Ruth Grant Stewart Wallace A.P. (Ontario) Insurance AON Benfield Canada ULC Baird MacGregor Insurance Brokers Baxter Structures Beament Green Management Beckett Professional Corporation Black & McDonald Limited Carstar Automotive Canada Casino Rama Cassels Brock & Blackwell LLP CAW TCA Canada Central Ontario Building Trades Collins Barrow Toronto Valuations Inc. Coloplast Canada Corporation De Rose Barristers & Solicitors Diamond & Diamond Personal Injury Lawyers Economical Mutual Insurance Company Financial Horizons Group Foster, Townsend, Graham & Associates LLP Lawyers Freedman & Associates Inc. Marketing Consultants Function Ability Rehabilitation Services Gazzola Paving Limited George Weston Limited Greystone Managed Investments Inc Harrison Pensa LLP Henderson Structured Settlements Inc. Innovative Contents Solutions Intact Financial Corporation Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 25 The view from Lubna’s orchard In 2002 in the Middle East, Lubna was in a car crash and sustained a spinal cord injury. She quickly found that others’ attitudes and expectations were not favourable after the injury. So, she began planning to come to Toronto to live – searching for better opportunities and a more fulfilling life. The first organization she contacted was SCI Ontario. Together with her Regional Services Coordinator, she began to set goals. She finally moved to Toronto in 2009. In planning, Lubna was able to secure accessible accommodations and develop community supports such as appropriate childcare for her young children and access to a family walk-in clinic. When talking about seeking independence Lubna says, “You know what you can and can’t achieve. Sometimes just a little support gets you to where you want to be. “ In September, 2013, Lubna attended the SCI Ontario Employment Services’ workshop series on developing job skills. Working with an Employment Counsellor, and the team of Job Developers, she worked towards developing her job searching skills, polishing her résumé and developing, and working towards, her career goals. Lubna eventually got her current administrative placement – with the Employment Services team! The five month placement enables Lubna to branch out in new directions. “I’m so happy to be associated with SCI Ontario. I expected to be working in finances, but my disability has opened up things that I never knew about,” she says. “Where is it going to take me next?” From the contributions Lubna has made to SCI Ontario, our guess is somewhere blooming amazing! 2013-2014 Annual Report 25 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 26 International Association of Heat and Frost Insulators International Association of Iron Workers Local 721 International Brotherhood of Electrical Workers L.U. 353 International Union of Elevator Constructors - Local 50 International Union of Operating Engineers Local 793 Investors Group Financial Services Inc. Ipex Inc. Judith Hull & Associates Ken Philp Plumbing & Heating Ltd. Labourers’ International Union of North America, Local 837 Laurel Steel Lerners LLP LIUNA Ontario Provincial District Council Gluckstein & Associates LLP Manulife Financial Mazin & Associates PC Barristers & Solicitors McCormick Canada Inc McNally Gervan Lawyers Miller Thomson LLP Network Reporting & Mediation New Gold Inc Niagara Haldimand Building & Construction Trades Council Ontario Construction Secretariat Ontario Medical Supply Ontario Nurses` Association Operating Engineers Employer Bargaining Agency 26 Paul Davis Systems Pentad Construction Pepsi Cola Canada Limited Perley-Robertson, Hill & McDougall LLP PMA Brethour Realty Group Power Stream Inc Robert B. Somerville Co. Limited Sheet Metal Workers International Association Local 285 Shekter Dychtenberg LLP Shoppers Drug Mart/Pharmaprix Mr. Michael Sigsworth Singer, Kwinter Barristers and Solicitors Sydenham Auction & Appraisal Services Inc. The Alliance of Kirby Robinson Treslan and Brian Barrie The MBTW Group Torkin Manes LLP Trans Power Utility Contractors Inc TransCanada PipeLines Limited United Food & Commercial Workers Universal Workers Union Local 183 Wallace Automotive Wallace Smith LLP Westhall Corporation Winmar Franchise Corp $500 - $999 ABC Recreation Ltd. Aftercare Cremation & Burial Service Al Joyce Plumbing & Mechanical Ambler & Co. Inc. Armtec Limited Partnership Atlas Dewatering Corporation Barrie Taxi Ltd Bayshore Home Health Beacon Utility Contractors Ltd Bruce Wilson Landscaping Ltd Catastrophic Injury Management Inc. Cockburn Refrigeration Davis Martindale Management Services Disability Management Associates Inc Doucet McBride LLP Furfari Paving Gaviller & Company LLP General Dynamics - Canada Hermanns Contracting Limited Holcim Canada Inc Human Care Canada Inc. Invacare Canada LP K. Knight Construction Ltd. Laplante Baker Belcourt LLP Larrek Investigation & Research Le Noury Print Connexions Inc LiUNA! Local 183 Lor-Don Limited Mackesy Smye Lawyers Medigas-Craig Sears Motion Specialties - Centric Health Corporation Quinn Rehab Services Inc Royal Bank of Canada, Owen Sound Region Consultant Fund O.S. Royal LePage Savaria Vehicle Group Taylor Leibow LLP Terrafix Geosynthetics Inc. The Toronto-Dominion Bank Transcontinental Printing Inc. UCC Group Wolseley Canada $250 - $499 Ryan Shropshire Accessible Houses ArbourCor Solutions Artic Air Refrigeration B.S.M. Accounting Services Canada Care Medical Davenport Kia of Orillia Extreme Collision G.H. Stewart Const. Inc. Handi-House Ltd. Hollister Limited Investors Group Loewen Prosthetic Services Ltd. MAC Lang Orillia McGill Transportation Inc MEDIChair Meridian Credit Union Mid Ontario Disposal Midas Orillia Monto Reno Marina Ltd Multicare Benefits Consulting Services Novus Rehabilitation OPPVA Chapter 18 Qualicare Sage Solutions for Independent Living SCI Supply Inc. Solutions Rehabilitation & Consulting Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 27 Speedy Glass Sprucedale Agromart Ltd Sunrise Medical Canada Inc Taxwise Inc. Taylor Roofing Therapeutic Mobility Tierney Stauffer LLP DONATIONS In Honour Of Behzad Atrzaden Geoffrey & Danielle Barbosa Edgar & Mary Featherstone Gary Gunraj Daniel Harvey & Jennifer Brewe Ann Kennedy Kevin Rogers Mr. and Mrs. Sinclair In Memory Of Alan Ascah Doug Bailey Ettie Barnes Peter Billings Mary Boone Annette Borland Rob Brant Rob Brock Don Bushell Randy Carson Agnes Chmiel Chol-Sang Cho Heather Cumpson Stanley Delaney 2013-2014 Annual Report P Dubniak Sam Farrar Monique Faubert Joseph Frost Molly Gilmour June Grieve Ernest J. Hillard David Hiscock Robert Hook Michael Kostecki Bharesh Lal Claire Lavergne Judy Loberg Christopher Scott MacKay William Thomas Marsh John Erie Arthur Martin Gerald McHaffie Andrew McPhee Carole Ann Mitchell-Gilligan Percy Mount Jim Ovington Donald Owen William Powell David Quaile Richard William Samuel Ricky SeeGobin Norman Sim Dan Tremblay Jonathon Tully Antonina Upenieks Claire Upton Martha Wagner Angie Wentz Ryan Williams Jamie Leigh Woods Bill Wright Bala Zarnowiecki Jerry Zeppieri Estates Estate of Robert Ralph Purvis Estate of Joan Elizabeth Crocker Estate of John Isbister Estate of Percy Mount Estate of Wilma Ella Rosetta Schaab $75,000 - $100,000 Federated Health Charities Corporation $25,000 - $49,999 Ontario Trillium Foundation Orbixa Technologies Inc. The Capital Hill Group Ottawa Inc The John & Deborah Harris Family Foundation $10,000 - $24,999 Economical Mutual Insurance Company Insurance Bureau of Canada Iqaluit Curling Club North West CCAC Queen’s University Swing Your Sticks For Charity $5,000 - $9,999 Bell Canada Employee Giving Program Henderson Structured Settlements Inc. Hydro One Networks Inc. Leslie Craig Brown Law Professional Corporation The Morris Law Group The Sports Network $1,000 - $4,999 *William K. Adair Sherlynn Akitt Carolyn Archibald Joanne Boscheratto Andre Boudreau Richard Boxer Heather Burnett Blaine C. Dempster Linda R. Dykeman James Fireman *Bernard Gluckstein Peter M. Grande Crystal Jackson Lauren D. Jenkyns John R. Kearns Lucy Lee Barbara Legate Anthony Lisanti Peter Mackey *Lester Martin Sandra Nymark Wanda Opheim Rebecca Pipes Jack Warriner 27 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 28 Army Navy & Air Force Veterans - York Unit 383 Associated Fundraising Group International Ltd. Aviva Canada Inc. Canadian Foundation for Physically Disabled Persons Canadian Union of Public Employees CUPE City of Orillia Civitan Carleton Place and District Coldwater & District Curling Club and Recreation Centre Curling Quebec Dreamcatcher Charitable Foundation Foster, Townsend, Graham & Associates LLP Lawyers Harrison Pensa LLP International Brotherhood of Boilermakers, Local 128 Isabel Gil & Associates Inc. Kinross Gold Corporation Kiwanis Club Of Ottawa Inc Lions Club of Leduc Lions Club, Shawville Martensville Curling Club McLeish Orlando LLP Midland Rotary Bingo Miss Canada Globe Productions North Waterloo Farmers Mutual Insurance Company Oatley, Vigmond Personal Injury Lawyers LLP Owen Sound Foodland - 1381428 Ontario Limited Paroisse Tres Ste-Trinite Rockland 28 Peterborough Pacers Rehability Occupational Therapy Inc. Rotary Club of Ottawa - Charity Fund Royal Bank of Canada Foundation Samuel, Son & Co. Limited Singer, Kwinter Barristers and Solicitors Steven Dionne Fundraising Organization TD Smith Team Gibson Curling The Don & Shirley Green Family Charitable Foundation The John David and Signy Eaton Foundation The Michael Young Family Foundation Thomson Rogers Barristers & Solicitors Torkin Manes LLP Toronto Professional Fire Fighters’ Association United Way Toronto University of Western Ontario $500 - $999 Pamela Aldrich Joanne Beaton *Martha Binks *Jackie Bloom Diana Brown Mike Carnegie Sheila Casemore Kevin Chasty Christopher Collins Catherine Craven Richard Crenian Ray G. Danniels Dominic De Rose Brad Duby Bill Duck Paula M. Gignac Tamara Gordon Hal Gould Timothy M. Gould Douglas Grant Gary Gunraj Murray Hogarth *Heather Hollingshead Jim P. Houghton Cameron Jackson Jacqueline Jeffrey Kim Jeffrey Spiro Karacorovski Rona Kosansky Jennifer Kyes Mark Lamoureux George Leon Paul F. Little Jim Mann Mary Ann McColl Patrick McDonough Thomas McDonough Susan McInnis Sherry Middaugh Cam A. Mingay Robert Nigol Ella Margaret M. Potton Charles B. Savoie Michael Shannon Sheila B. Stahl *Jeff Steckley Andrew P. Suboch Charles Tator Tom Thomas Russell Topp Gregory Troilo Peter Van Roon Jim Waite Tony Weldon Shaun A. Westlake David White Russell Winkelaar Yan Xu Army Navy & Air Force Veterans In Canada Barrhaven Lions Club Activities Bridle Bash Foundation Burn Tucker Lachaîne LLP CHUM Charitable Foundation Community Foundation Grey Bruce Davidson de Laplante Insurance Brokers Ltd Focus Systems Inc Freedom Motors Greg Monforton & Partners Injury Lawyers Guild Electric Charitable Foundation Innisfil Lions Club J. S. Cheng & Partners Inc. John Noble Septic Services Inc Lakeshore Rehabilitation Centre Lakeshore Rehabilitation Centre LAUNCH! Le Phenix London Professional Firefighters Association Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 29 MacGregor & MacGregor Rehabilitation Services Inc. Manulife Financial Ltd McKellar Structured Settlements Inc. Northern Ontario Curling Association Primus Canada Royal Bank of Canada Ross & McBride LLP Law Firm Rotary Club of Whitby Sunrise St. Jude Medical Strategic Charitable Giving Foundation TD Bank Group The Adapt-Able Design Group Thunder Bay Hydro Wallace Smith LLP Wawanesa $250 - $499 *Peter Athanasopoulos *David Baldwin Sylvia Baliko John Barry Gilbert S. Bennett Jenna Black *Paul Britton Anthony S. Burns Thomas R. Cartmel Sterling B. Chapman Gary Connors Carol De Barros Andrea De Luca Bob Dillman Bruce Drewett Rosemary Dunsmore 2013-2014 Annual Report Carolina Duque Joseph Faber Bev Farrow Mike G. Findlay Jean Fisher Kim Fountain Minerva C. Gillespie C. Warren Goldring John P. Gonsalves Brian Grant Cindy Grant Peter Guterres Mary Hesser Claire L Hopkins *Susan Howatt Myles Johnston Todd Kaasten Julia Karastojanov Steve C. Kean Ryan Kuruliak Douglas Lawson Ross Lyndon Gillian Lynne-Davies Barbara A. MacFarlane Charles B. Main Dave Malcolm James Mays A Elizabeth Mc Rae Richard K McCallum Rick L. Mcclenaghan John A. Mcleish Ken Mcnair *Lynn A. Miñeque Britt M. Mollerstedt *Diane Morrell *Percy Mount Sarah Nevill *Paul Peer Leo Perrin Marco Petrella *Sally P. Powell Leslie Quinlan Pawan K. Ram Fernando Resende Donald Rivlin *John Rizzo Antony Ruddick Beverly Rudolph Michael Salerno Tony Santoro Gail Schmidt *Kathleen Schneider Mary Sheridan Duncan Sinclair Monita Singh Rajinder Singh Anne Sylvestre Mathieu Tanguay *Chiara Tassone Valerie Thompson Barbara Turnbull Michael Vent Patty Vickery Jim Waters Kevin White Yuhua Xia Audrey Yap Charlotte E. Yates *Barb M. Zufelt Advanced Health Care Products G.P. Alberta Ltd. Beckett Professional Corporation C.I. Promotions Cohen Highley Lawyers LLP Colautti Construction Ltd. Disability Management Associates Inc Georgian College Golden Technologies of Canada HSM LLP In Trend Home Solutions Johnson Inc Consulting Kawartha Pine Ridge District School Board Metal Fab Millwright Regional Council of Ontario NeuroGym Rehabilitation Ottawa Business Interiors Royal Canadian Legion - Collingwood Branch Royal Canadian Legion - Erin Branch Russell Lions Lottery Fund TELUS Community Affairs The Rotary Club Of West Ottawa United Association Local Union 67 United Way of Calgary and Area Valhalla Inn Wasaga Beach Lioness Club Windsor Professional Firefighters Benefit Fund Yukon Curling Association * Monthly Donor 29 ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 30 Help Us Grow DONATE PARTICIPATE SPONSOR VOLUNTEER When you donate to SCI Ontario you help us reach and serve the people in Ontario who haven’t yet had the chance to benefit from our programs and services. Our goal is to ensure that every person in Ontario who needs our services receives them. It’s so simple. You can donate online at www.sciontario.org/donate, sign up for monthly giving, donate in honour or in memory of family and friends, send a cheque or make a Planned Gift. Call 1-877-422-1112. Come to an event! Register in our Wheelchair Relay Challenge, come to a gala evening affair, join us for an information session or sign up online for a webinar. Showing up demonstrates the importance of our community. We couldn’t do what we do without your support! Visit our website at www.sciontario.org to find out what’s on in your community. For years we have had the pleasure of developing unique and meaningful relationships with our event and program sponsors. Sponsors play a vital role in enabling us to expand activities and reach more people with spinal cord injuries and other physical disabilities. Sponsorships can be as involved as aiding an entire program or as relaxed as hosting an afternoon lunch and learn. If you think your company would like to further develop your relationship with us, please contact: Resource Development at 1-877-422-1112. We rely on our volunteers! Volunteers help us with office projects, running events, writing in our publications and with board-level leadership. Volunteers might choose a role with a very specific time frame or one that is ongoing. We are privileged to have such dedicated people who help us do what we do. Their enthusiasm is contagious and helps us re-focus our purpose. We are so thankful for all they do! If you are interested in volunteering with us, email [email protected] for more details. 30 e LIKE US There are virtually so many ways for you to connect with us online. Just “like” our FaceBook page, “join” our FaceBook groups, “follow” us on Twitter and LinkedIn and subscribe to E-Spoken from our website. Find your community and talk about issues, interests and ideas! Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future! ! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 31 ONTARIO Our Branches Call, click or visit for more information about our programs and services, and how you can get involved: www.sciontario.org 14 12 Designed by: gbc-design.com 1 Provincial Office and Toronto 520 Sutherland Drive Toronto, ON M4G 3V9 Telephone: 416-422-5644 Fax: 416-422-5943 Toll Free: 1-877-422-1112 5 Kingston P.O. Box 20105 Kingston, ON K7P 2T6 Telephone: 613-547-1391 Fax: 613-547-1393 Toll Free: 1-866-220-7539 2 West Office – Toronto 306–1120 Finch Avenue West Toronto, ON M3J 3H7 Telephone: 416-241-1433 Fax: 416-241-2466 Toll Free: 1-866-318-9990 6 London 3–1111 Elias Street London, ON N5W 5L1 Telephone: 519-433-2331 Fax: 519-433-3987 Toll Free: 1-866-433-9888 3 Barrie 111–80 Bradford Street Barrie, ON L4N 6S7 Telephone: 705-726-4546 Fax: 705-726-5054 Toll Free: 1-800-870-5670 7 Mississauga/Halton c/o SCI Ontario – Provincial Office Telephone: 905-459-6965 Fax: 905-459-0283 Toll Free: 1-866-287-1689 12 Sault Ste. Marie 2–260 Elizabeth Street Sault Ste. Marie, ON P6A 6J3 Telephone: 705-759-0333 Fax: 705-759-0335 Toll Free: 1-866-531-1513 8 Muskoka PO Box 327 Kearney, ON P0A 1M0 Telephone: 705-636-5827 Fax: 705-636-7223 Toll Free: 1-877-803-5678 13 Sudbury P.O. Box 22034 Sudbury, ON P3A 3T0 Telephone: 705-671-2444 Fax: 705-671-2446 Toll Free: 1-877-671-2444 9 Ottawa 104–720 Belfast Road Ottawa, ON K1G0Z5 Telephone: 613-723-1033 Fax: 613-688-0373 Toll Free: 1-888-723-1033 14 Thunder Bay 1201 Jasper Drive, Suite B Thunder Bay, ON P7B 6R2 Telephone: 807-344-3743 Fax: 807-344-9490 Toll Free: 1-866-344-4159 4 Hamilton 300 Wellington St. North Regional Rehabilitation Centre, Rm B1-3 Hamilton, ON L8L 0A4 Phone: 905-383-0216 Fax: 905-383-5021 Toll Free: 1-877-262-3366 2013-2014 Annual Report 13 10 Peel/Dufferin c/o SCI Ontario – Provincial Office Telephone: 905-459-6965 Fax: 905-459-0283 Toll Free: 1-866-287-1689 11 Peterborough P.O. Box 131 Warsaw, ON K0L 3A0 Telephone: 705-652-7496 Fax: 705-652-0786 Toll Free: 1-888-643-2507 9 8 3 11 5 17 10 2 1 7 Mississauga 15 4 6 16 15 Waterloo Wellington P.O. Box 504 Port Burwell, ON N0J 1T0 Telephone: 519-893-1267 Fax: 519-893-2585 Toll Free: 1-888-893-1267 16 Windsor Hotel Dieu Grace Hospital Tafour Campus 1453 Prince Road Windsor, ON N9C 3Z4 Telephone: 519-253-7272 Fax: 519-253-7279 Toll Free: 1- 877-253-7279 17 York Region c/o SCI Ontario – Provincial Office Telephone: 705-725-9203 Fax: 705-725-1359 Toll Free: 1-866-953-7357 31 ! SCIO 2014 Annual Report 2014-06-19 2:32 PM Page 32 We’ve got your back. You’ve got your future! Call us at 1-877-422-1112 E-mail us at [email protected] Find us on the web at www.sciontario.org Like us on FaceBook at www.facebook.com/sciontario.org Follow us on Twitter at @sci_ontario Follow us on LinkedIn at linkedin.com/company/spinal-cord-injury-ontario Donate online at www.sciontario.org/donate