2 - Florida State College at Jacksonville

Transcription

2 - Florida State College at Jacksonville
TITLE PAGE
Association of Collegiate Business
Schools and Programs
Self-Study Year 2001/02
NAME OF INSTITUTION:
Florida Community College at Jacksonville
PRESIDENT OR CHANCELOR’S NAME:
Dr. Steven R. Wallace
CHIEF ACADEMIC OFFICER’S NAME:
Dr. Donald Green
Dr. Torri Lilly, Kent Campus
Dr. Nancy Yurko, South Campus
Charles Krug, Downtown Campus
James Yurko, North Campus
(Name)
DEAN OR HEAD OF BUSINESS SCHOOL OR
PROGRAM
Identification of Primary Institutional Contact during the Accreditation Process:
Name:
Betsy Davis
Title:
Associate Dean of Business and Professional Studies
Address:
3939 Roosevelt Blvd.
City: Jacksonville
State:
Florida
Phone: (904) 381-3541
Name of Institution’s Self-Study
Coordinator
Betsy Davis
Date of Submission of this Self-Study
January 16, 2003
Please click here to continue reviewing the Self-Study.
Zip:
32205
Exhibit AA: Articulation and Transfer Relationships
Standard: FOR THE PURPOSE OF DEFINING ROLES, RELATIONSHIPS
AND PROCEDURES WHICH PROMOTE THE INTEREST OF TRANSFER
STUDENTS, THE BUSINESS SCHOOL OR PROGRAM MUST PROVIDE
EVIDENCE
OF
ARTICULATION
AND/OR
COURSE
TRANSFER
ARRANGEMENTS RESULTING FROM ONGOING COMMUNICATIONS
BETWEEN FACULTY AND APPROPRIATE ADMINISTRATORS OF TWO AND
FOUR YEAR MEMBER INSTITUTIONS IN ITS REGION AS WELL AS OTHER
INSTITUTIONS WITH WHICH IT MAINTAINS ARTICULATION AND/OR
COURSE TRANSFER RELATIONSHIPS.
Institutional Response:
Florida’s statewide articulation agreement provides specific guarantees for
associate in arts graduates. In essence it provides a 2 + 2 agreement between
the 28 Florida community colleges and the nine state universities. The 2 + 2
articulation agreement states that associate in arts (A.A.) degree graduates of a
state-approved Florida community college must be admitted as a junior to any
state university as long as the university has space, money and the curriculum to
meet the students’ needs.
Further, any student transferring from FCCJ with an associate in science degree
in radiography, hospitality management, electronics engineering, nursing, and
business administration and management is guaranteed the transfer of credits
earned toward that degree and junior level standing at designated universities
within the state university system by the State Articulation Agreement (SBE Rule
6A-10-024).
Florida Community College also has negotiated specific Articulation and Transfer
Agreements to facilitate the transfer of credits earned at FCCJ to bachelor
degree completion programs. All agreements list specific policies, conditions,
and guidelines. Specific agreements may be viewed at:
http://web.fccj.org/LiberalArts/.
Community colleges and state universities in Florida operate under the State of
Florida common course numbering system. To facilitate the ease of transfer and
avoid requiring students to duplicate coursework, credits earned in the state
community college system are identical to those at the state university as long as
the common course designation has the same prefix and last three digits.
Transferred credits are used on the same basis as those of native university
students.
When advising students, academic advisors can refer to transfer manuals
provided by various institutions and/or the Common Prerequisite Manual
available through the Florida Academic Counseling and Tracking of Students
(FACTS) system. FACTS is an online statewide academic advising system for
all of Florida’s postsecondary and distance learning opportunities. Addition
information may be viewed at www.facts.org
Back to Table of Contents
Exhibit B: General Information
A.
The Florida Community College at Jacksonville self-study was
prepared by:
Ms. Betsy Davis
Associate Dean,
Business and Professional Studies,
Kent Campus
Ms. Sandra P. Beck
Instructional Program Manager,
Office Systems and Business,
Downtown Campus
Ms. Janice Hall
Instructional Program Manager,
Computers and Business,
North Campus
Dr. Vincent V. Jackson
Associate Dean,
Deerwood Center
Mr. Phillip L. Peterson
Associate Dean,
Math, Science and Business,
South Campus
Ms. Krista Peterson
Senior Support Specialist,
Kent Campus,
Production
Ms. Darbie Hawks
Senior Support Specialist,
Kent Campus,
Technical
And the FCCJ Business Studies and Office Systems faculty.
B.
Florida Community College at Jacksonville is accredited by the
Southern Association of Colleges and Schools, and was last reaffirmed
by the Association in 1994.
A copy of the Association letter of reaffirmation is contained in
Appendix B-1.
C.
History:
Since the first day of classes, Florida Community College at
Jacksonville has been making history. When Florida Junior College,
as it was then known, opened its doors in August 1966, it did so to a
record number of students. FJC’s charter class of 2,610 students was
reported to be the largest beginning class for any institution in the
nation, according to The Florida Times-Union. Two temporary
facilities, Cumberland Campus (now Kent Campus) on Roosevelt
Boulevard and Southside Campus on Flagler Street, served students
that first term. By the next August, the number of students enrolled
doubled, and the College was pronounced a success.
In 1968, FJC continued to make history, expanding its mission with the
addition of vocational and adult education programs, which were
previously administered by the Duval County School Board. The
College held its first commencement that May.
FCCJ Today:
Today, FCCJ has five (5) campuses, a central administration building
and five College centers. More than 55,000 students are enrolled in a
variety of education, training and enrichment courses and programs at
FCCJ, making it one of the largest in the nation. FCCJ prepares
individuals for:
1. upper division college education
2. skilled employment
3. a high school diploma and
4. personal and career self-enrichment.
Graduates of FCCJ’s college transfer program are guaranteed
acceptance as juniors at any of the nine state universities under a
comprehensive articulation agreement.
Along with the associate in arts (A.A.) degree program, the College
offers associate in science (A.S.) and associate in applied science
(A.A.S.) degree programs for in-depth training in more than seventyfive (75) fields to prepare students for employment after two years of
study. In addition, students may choose to enroll in certificate
programs or take classes for self-enrichment.
In the area of adult education, the College offers adult basic education
and courses leading to the high school diploma or the GED diploma at
all campuses and at many off-campus locations.
FCCJ has approximately 2,600 employees, including more than 1,300
faculty members, among those more than 900 adjuncts. Of the full-
time faculty, eighty-five percent (85%) have masters degrees or higher;
twenty percent (20%) have doctoral degrees.
One of twenty-eight (28) community colleges in Florida, FCCJ
specifically services the residents and businesses of Duval and
Nassau counties in Northeast Florida.
The Business Unit consists of twenty-eight (28) full-time faculty and an
average of forty-nine (49) part-time faculty. Business courses are
available on all campuses and centers, through cable television,
interactive television (ITV), off-campus sites including the military
bases, and across the globe via the Internet.
D.
Florida Community College at Jacksonville takes great pride in its
accomplishment and growth during the first thirty years. However, the
College community is well aware that due diligence led to the
achievements of the past and will foster success in the future.
The faculty and staff of the business and office systems departments
share in the pride of accomplishment but also subscribe to the notion
that past successes will not assure the future. Continual review and
assessment of the strengths and weaknesses of the business and
office systems programs will help to achieve that end. For that reason
the departments seek re-affirmation by the Association of Collegiate
Business Schools and Programs.
E.
The Mission, Values and Goals of Florida Community College are as
follows:
(While not published in the 2001-2002 catalog, the mission statement
is available on the first page of the 2002-2003 college catalog, as well
as at the college website www.fccj.org/friends/aboutfccj/.)
Mission:
We are dedicated to meaningful learning and excellent
teaching, enabling individuals to achieve their hopes, dreams
and full potential, and to being a leading partner in creating a
dynamic, prosperous community of enlightened leaders and
thoughtful, effective, global citizens.
Values:
To effectively demonstrate our mission in all we do, we are committed
to six Collegewide values:
1. Meaningful Learning that is student centered, comprehensive and
responsive to the student and the community.
2. Excellent Teaching that is inspiring, committed to a partnership for
learning with the student, sensitive to diversity, and expert in the
development of sound educational experiences.
3. A Collegial Community built upon effective teamwork and
commitment, which reaches out to the greater community to foster
civic, cultural, social and economic development.
4. Leadership that provides the vision for the College and enables
faculty, students and staff to reach their full potential in a supportive
environment.
5. Universal Access that provides equal opportunities for all who seek
to better their lives through education.
6. Quality Service, which provides responsive, efficient, and effective
support from every person at the College to each person who
seeks assistance from the College.
College Wide Goals:
The mission at Florida Community College at Jacksonville will be
fulfilled through achievement of the following College wide goals
approved by the District Board of Trustees on Oct. 6, 1998:
1. Prepare students for distinctive success in the Global Information
Age:
Faculty, curricula, teaching methods, technology, learning
environments and resources will provide students with relevant
preparation for success in a global economy and the capacity to be
a contributing member of society. The College will be recognized
for exceptional collaboration, innovation and excellence in the
pursuit of this goal.
2. Optimize access to and participation in College programs:
College programs and services will be accessible, in some
convenient form, to every adult in the College's service area. An
ever-increasing number of residents will elect to become an active
member of the College community.
3. Elevate "customer service" to a level unsurpassed in higher
education:
Students and employers will receive the highest order of service
and respect in interactions with College personnel. Internally,
faculty and staff will be afforded the same treatment.
4. Respond quickly and effectively to the human resource needs of
employers:
Effective processes for the identification and rapid response to
workforce development needs of employers will be improved
continuously.
5. Enhance institutional performance and accountability:
Standards of performance for individual employees, organizational
units, students and the College, as a whole will be elevated.
Outcomes will be continuously monitored and reported. High
performance will be recognized and rewarded.
F.
The Business and Office Systems departments support and subscribe
to the College’s mission, and have adopted the following:
We are dedicated to meaningful learning and excellent teaching, to
introduce, aid, and develop the potential of our students in the national
and international business environment.
G.
All of the programs in Business and Office Systems are included for
the purposes of this self-study:
1. Associate in Science, Accounting Technology
2. Associate in Science, Business Administration
3. Associate in Applied Science, Business Administration
4. Associate in Science/ Associate in Applied Science, Marketing
Management
5. Associate in Science/Associate in Applied Science, Office Systems
Technology
With specializations in:
a.
Office Systems Technology
b.
Office Management Technology
c.
Legal Office Systems
d.
Medical Office Systems
e.
Records Management
f.
Word Processing Technology
6. College Credit Certificates with Specializations:
a. Office Systems Specialist:
i. Office Systems Technology
ii. Office Management Technology
iii. Legal Office Systems
iv. Medical Office Systems
v. Records Management
vi. Word Processing Technology
Programs that ordinarily would be included as a part of the Business
Unit in most institutions that are excluded from this review are:
1. A.S./A.A.S. Marketing Management Tracts for Fashion Marketing,
Fashion Promotion and Retail Merchandising
2. College Credit Certificate - E Commerce Specialist
The reason for this exclusion is the pending inactivation of these areas
due to low enrollment and completions.
g-1 All seated colleges credit courses have classroom meetings of
fifty (50) minutes per week per one credit hour. Distance learning
courses require the same content, equivalent assignments,
papers, participation and exams, and as much study time and
effort as on-campus classes.
g-2 The need for developing new curriculum and revising existing
curriculum is the result of an ongoing collaborative effort among
the business community, faculty and administration to ensure that
students develop the skills necessary for success. Business
focus groups, surveys and employment forecasts are often the
catalyst for reviewing and adding new programs. The College’s
curriculum services department provides research, forms and
instruction regarding the preparation of the curriculum package.
In addition, this department provides guidance from the
development stage to the completion of the final package and the
recommendation for approval to the curriculum committee and to
the Board of Trustees.
Specific Board Rules and policies regarding the curriculum process
are available through the following websites:
Curriculum:
http://www1.fccj.org/policies/boardrules/9-1.doc
Curriculum Approval Process:
http://www1.fccj.org/policies/apms/vol_IX/09-0304.doc
H.
The Business Unit of FCCJ plans to accomplish the following goals in
the future:
1. Increase the number of internships offered both in terms of the
number of students served and the numbers of business firms
participating in the program.
2. Revise the curriculum based on recent state curriculum framework
changes and business partner input.
3. Formalize a process for student advising, tracking, and follow-up
after graduation.
4. Formalize a process for improving student retention.
5. Based on the number of anticipated faculty retirements in the next
five (5) years, focus on recruiting fresh, talented faculty.
I.
The following degrees were awarded during the self-study period
(2001/02).
1. Associate in Science, Accounting Technology (4)
2. Associate in Science, Business Administration and Management
(27)
3. Associate in Science, Marketing Management (4)
4. Associate in Science, Office Management Technology (15)
5. Technical Certificate, Office Systems Management (0, this was a
new program as of 2001/02)
J.
Florida Community College at Jacksonville awards college credit on a
semester hour basis with a minimum of 750 minutes of instruction per
semester credit hour.
K.
The current and self-study year organization charts for Florida
Community College at Jacksonville are located in Appendix B-2.
L.
Florida Community College at Jacksonville is authorized to operate
and confer degrees by the State Board of Community Colleges,
Department of Education.
M.
Florida Community College at Jacksonville is locally governed by a
District Board of Trustees each of whom is appointed by the Governor
of the State of Florida for a one to four year term. All counties served
(Duval and Nassau) must be represented. Florida Statutes and State
Board Rules require that a Chair and two (2) Vice-Chairs (one from
each county) be elected at the first regular meeting in July of each
year. Monthly meetings are held on the first Tuesday of each month.
N.
The current Florida Community College at Jacksonville District Board
of Trustees is as follows:
Lynda H. Asay
Thomas W. Fryer Jr., Ph. D. (Chair)
Earlene T. Lockett
M. F. Mass, M.D.
Thomas R. McGehee, Jr.
David F. Miller, Sr.
Emily B. Smith (Vice-Chair, Duval County)
Suanne Z. Thamm (Vice-Chair, Nassau County)
N. Wyman Winbush, II
O.
Program requirements, tuition and fees, student policies and academic
credentials of the faculty are communicated to the students through the
College Catalog and the college’s website. In addition, tuition and fees
are included in each semester’s College Credit Class Schedule and
the college’s online registration site.
P.
The time-line for the self-study:
September 2002
Collegewide Discipline Meeting
December 2002
Editing of First Draft
January 2003
Final Draft Reviewed
January 2003
Self-Study Mailed to ACBSP
February 2003
Projected ACBSP Site Visitation
Return to Table of Contents
Exhibit BB: Summary
The members of the Business Unit of Florida Community College at Jacksonville
conducted a comprehensive study following the guidelines of the Association of
Collegiate Business Schools and Programs. The results of the self-study
indicate that the FCCJ Business Unit meets or exceeds ACBSP standards for
reaffirmation. As an outcome of this process, the following strengths and
weaknesses have been identified.
STRENGHTS:
1. Faculty. The faculty in FCCJ’s Business Unit have strong academic
backgrounds and the majority of the faculty have professional experience in the
business world enabling them to bring real-world experience into the classroom
and to demonstrate practical application of course theory. Additionally, faculty
employ a wide variety of learning modalities to increase the success of our
diverse student population.
2. Student Access. The multiple instructional delivery systems utilized in the
Business Unit afford students increased and flexible access to courses. Further,
collaborative planning among the Business Unit program leaders ensures course
availability year round with coordinated offerings among the campuses and
centers.
3. Support Services. The Business Unit at FCCJ and the College support staff
offer students a wide range of support services to encourage student success.
These services extend from tutorial labs, instructional websites, and online library
accessibility to extensive technical, facilities, and financial support.
4. Curricula and Programs. The FCCJ Business Unit has a broad base of
curricula and program offerings available to students. Periodic reviews of the
curricula by area advisory committees, faculty, and business partner focus
groups keep course content and technology needs updated.
WEAKNESSES:
1. Resources. Although technology resources such as Smart Classrooms
(classrooms with computers, Internet access, and video display capability) are
common on some campuses, there needs to be a more comprehensive
distribution of these resources among all campuses and centers.
2. Marketing. In order to maintain a competitive edge as other schools enter
the FCCJ service district FCCJ’s Business Unit programs, strengths, and student
successes need to be more aggressively marketed.
3. Tracking. Due to the multi-campus organizational structure of the college
tracking students, graduates, and successes is sometimes difficult;
communication occasionally breaks down. FCCJ’s Business Unit in conjunction
with College administration needs to formalize a process for tracking and
documenting student successes and department achievements.
Back to Table of Contents
Exhibit C: Off-Campus Operations and Other Unique Items
Florida Community College at Jacksonville provides services to students
and the community through various off-campus operations, all of which are
coordinated through the FCCJ Open Campus.
Currently, the “online course” and the “telecourse” are the primary mode of
distance learning. FCCJ supports two (2) platforms for online courses,
Blackboard and WebCT. Faculty teaching online are encouraged to complete an
in-house Online Professor Certification program, details of which are available in
Appendix C-1.
Telecourses at FCCJ utilize textbooks, telecourse study guides, and a video
series as learning materials in addition to the course professor. The video series
are cablecast throughout the FCCJ viewing area. Telecourses are professionally
produced and can be viewed on cable TV, on videotapes available at any FCCJ
learning resources center, or recorded by the student.
Both online courses and telecourses require assignments, papers, participation,
and exams. Distance Learning is more convenient for students who cannot
physically come to campus because of schedule conflicts; however, distance
learning courses are not "easier!" Distance Learning courses are as
comprehensive and require as much study time and effort as on-campus
courses.
Distance Learners are encouraged to take advantage of the extensive support
services provided by this division of the College. These services include
technical support, an online FCCJ Distance Learning Student Handbook, and the
virtual library. Details are available at http://www.distancelearning.org/.
Additionally, some courses in the Business Unit programs are offered via
Interactive Television (ITV) classrooms. Students are connected electronically at
two (2) different campuses, but enrolled in the same course. Students at both
campuses ask questions, participate in discussions, and view the same
information simultaneously. Each classroom has full Internet access, a video
document camera, VCR’s, conference telephones, and fax machines.
The College also provides college credit courses on the Jacksonville area military
bases for active military, dependents and active civilian workers as well as
business personnel on-site at businesses such as the BlueCross/BlueShield and
the City of Jacksonville.
Exception to Compliance
Due to the multi-campus organizational structure of the College, retirements of
personnel involved in the original accreditation, and the transferring of records to
succeeding persons responsible for coordinating ACBSP annual reports, the
previous site visit report and some of the annual reports are no longer available.
A formalized system for records retention was established in 2000. All records
since that date will be available as part of the on-site visit materials.
Back to Table of Contents
Exhibit CC: On-site Visit Materials
The following documents will be made available to the evaluators in the meeting
room:
a. Class schedules for the self-study year.
b. Vitae of business unit administrators, faculty and staff.
c. Evaluation instruments, reports and surveys
d. Course enrollments for all business offerings for the self-study year, along
with a key to interpret the course coding.
e. Business unit organization chart for the self-study year and the current year
that shows all budgeted positions and the incumbent’s name in a filled
position for the self-study year and the current year.
f. Course syllabi.
g. Placement/assessment instruments, admission forms and policies.
h. Outcomes Assessment Institutional Effectiveness Plan.
i.
Articulation agreements.
j.
Catalog (s) for the self-study year and the current year.
k. Regional accreditation self-study and a copy of the findings of the visiting
team. Minutes of business faculty and advisory committee meetings during
the self-study year.
l.
Faculty handbook(s).
m. Student handbook(s)
n. Additional documentation that supports the self-study and other information
the institution feels would enhance the evaluation.
o. Reaffirmation colleges should provide a copy of the previous self-study site
visit report and annual reports.
Back to Table of Contents
Exhibit D: Faculty Qualifications
Standard: ALL CLASS SECTIONS TAUGHT WITHIN THE BUSINESS UNIT
MUST BE TAUGHT BY PROFESSIONAL, QUALIFIED FACULTY. A
PROFESSIONALLY QUALIFIED FACULTY MEMBER IS ONE WHO:
A. Possesses an earned Master’s or higher in field.
B. Possesses a related or out-of-field Master’s with documented 18
semester/27 quarter credit hours or equivalent of courses in the field
beyond the introductory principle(s) level (“sufficient subject matter
coursework”).
C. Possesses a Bachelor’s in field with documentation in two or more
areas of:
1. Professional certification (national, regional or state – institute
must provide documentation to validate the certification);
2. In-field professional employment (institution must provide a
minimum of two years of documented experience from employer);
3. Teaching excellence (institution must provide documentation of
how excellence was determined and year of award);
4. Research and publication (institution must provide
documentation);
5. Documented relevant additional coursework beyond Bachelor’s
degree equivalent to 18 semester hours or equivalent subject
matter coursework, CEU’s, military, vendor training, etc.
NOTE:
Describe any faculty employed in program area that does not
meet this standard.
EXCEPTIONS MAY BE GRANTED WHERE A FACULTY MEMBER FAILS TO
MEET ANY OF THE CRITERIA, A, B, OR C, ABOVE. SUCH EXEMPTIONS
MAY BE GRANTED IN SITUATIONS WHERE:
A. It has been demonstrated that a course or program is of such a
specialized nature that faculty meeting any of the criteria above are
not readily available, or,
B. Faculty with legal rights to continued employment fail to meet any of
the above criteria but agree to a plan to do so within a reasonable
time.
Institutional Response:
When a full-time faculty position at FCCJ becomes vacant, the supervising
administration determines if a continued need for the position exists. If the need
exists, the request to fill an open faculty position is approved by the appropriate
Campus President and forwarded to Human Resources for advertisement
internally for eligible full-time faculty and externally in the Chronicle of Higher
Education, the State University System, the local newspaper and other
appropriate publications.
Applications are reviewed by the Director of Human Resources and Employment
Manager then forwarded to the Screening Committee. This committee is
composed of a minimum of five (5) members, including a minimum of two (2)
members from the specific discipline of the advertised position.
The criteria for determining professional qualifications are guided by certification
requirements and standards as set forth in the Faculty Certification Manual. At
the conclusion of all interviews, the Screening Committee recommends three
candidates to the Campus Dean and Campus President for final selection.
Detailed policies and procedures can be reviewed online at the following sites:
Advertisement and Recruitment:
http://www1.fccj.org/policies/apms/vol_III/03-0301.doc
Selection of Full-time Instructional Personnel:
http://www1.fccj.org/policies/apms/vol_III/03-0306.doc
Faculty Certification Manual:
http://www1.fccj.org/program_development/fac_cert_manual.pdf
All of the Business unit courses at Florida Community College are taught by
professionally qualified faculty. Table 1-A and 1-B summarize the faculty
numbers and qualifications.
Back to Table of Contents
Exhibit E: Faculty Composition
Standard: AT LEAST 50 PERCENT OF THE REQUIRED FULL-TIME
EQUIVALENT (FTE) FACULTY SHOULD HOLD A MASTER’S OR
DOCTORATE DEGREE IN ORDER TO TEACH AT THE ASSOCIATE DEGREE
LEVEL. AT LEAST 90 PERCENT OF THE FTE FACULTY SHOULD HOLD A
MASTER’S OR BE PROFESSIONALLY QUALIFIED IN ORDER TO TEACH AT
THE ASSOCIATE DEGREE LEVEL.
Institutional Response:
All faculty teaching in the Business Unit at FCCJ either hold a Master’s degree or
higher, or fill other criteria for professional qualifications. One hundred (100)
percent of the full-time faculty hold a Master’s Degree or higher and eighty-two
(82) percent of the part-time faculty hold a Master’s Degree or higher.
Florida Community College at Jacksonville measures FTE as follows:
Semester System:
Our full-time (FTE) faculty member equals thirty-three (33) workload units
(semester credit hours) of teaching in the academic year.
Table 1-A and 1-B provide a summary of the Faculty Qualifications.
Back to Table of Contents
Exhibit F: Faculty Deployment
Standard: EACH SCHOOL OR PROGRAM MUST DEMONSTRATE ITS
EFFORTS TO DEPLOY FACULTY RESOURCES AMONG THE DISCIPLINES,
UNITS, COURSES, DEPARTMENT AND MAJOR FIELDS IN SUCH A WAY
THAT EVERY STUDENT ATTENDING CLASSES (ON OR OFF-CAMPUS, DAY
OR NIGHT WILL HAVE AN OPPORTUNITY TO RECEIVE INSTRUCTION
FROM FULL-TIME FACULTY. EACH SCHOOL OR PROGRAM MUST HAVE
A MINIMUM OF ONE (1) FULL-TIME PROFESSIONALLY QUALIFIED
FACULTY MEMBER IN EACH PROGRAM IN WHICH A BUSINESS MAJOR IS
OFFERED.
Institutional Response:
Florida Community College at Jacksonville’s Business Unit follows the practice of
assigning full-time faculty to teach one evening class per term and to offer a day
and evening section of all courses during the academic year.
The number of students, the variety of times classes are scheduled, and the
number of locations in which classes are offered precludes full-time faculty
deployment to all sites. However, FCCJ attempts to deploy faculty resources in
such a way that a majority of students attending classes will have an opportunity
to receive instruction from a full-time faculty member.
A summary of the faculty deployment is provided in Tables II-A and II-B.
Back to Table of Contents
Exhibit G: Faculty Load
Standard: EXCELLENT TEACHING REQUIRES THAT A FULL-TIME
FACULTY MEMBER SHOULD NOT BE EXPECTED TO HAVE TEACHING,
COMMITTEE, ADVISING, OR OTHER ASSIGNMENTS WHICH EXCEED A
NORMAL WORK WEEK AS DEFINED BY THE INSTITUTION PER ACADEMIC
YEAR. THUS, EVIDENCE OF A FACULTY LOAD MANAGEMENT SYSTEM
WHICH EMPHASIZES TEACHING EXCELLENCE AND SERVICE TO
STUDENTS MUST BE PRESENT FOR FULL-TIME AND PART-TIME
ADJUNCT PERSONNEL. SUCH A SYSTEM MAY NECESSITATE LIMITING
TEACHING (CREDIT/SEMESTER/QUARTER) HOURS, STUDENT LOAD,
NUMBER OF PREPARATIONS, AND OTHER RELATED FACTORS.
IN ADDITION TO CONSIDERATION OF NORMAL TEACHING
RESPONSIBILITIES, CONSIDERATION SHOULD BE GIVEN TO FACULTY
MEMBERS WHO:
A.
B.
C.
D.
E.
have significant administrative duties;
are responsible for research activities;
have program coordination duties;
have curriculum development responsibilities; or
have distance learning developmental, instructional, or coordinating
activities.
THESE INDIVIDUALS WOULD HAVE AN APPROPRIATE REDUCTION IN
CLASSROOM TEACHING RESPONSIBILITES. IF THE LOAD FOR FACULTY
WHO UTILIZE ANY ALTERNATIVE METHODS OF INSTRUCTIONAL
DELIVERY EXCEEDS THE NORMAL LOAD CONSIDERATIONS, THIS MUST
BE EXPLAINED IN DETAIL WITH THE RATIONAL FOR SUCH
DIFFERENCES.
Institutional Response:
Full-time teaching faculty at Florida Community College at Jacksonville work forty
(40) hours per week on college related activities. Thirty (30) of these hours are
formally scheduled and allocated as fifteen (15) hours for classroom instruction
and ten (10) hours for posted office time. The five (5) remaining hours are used
for professional activities defined during conferences with the dean or associate
dean. The additional ten (10) unscheduled hours per week are used to fulfill
professional responsibilities such as committee meetings, curriculum
development, and community service. Assignments for committee
responsibilities are distributed throughout the faculty.
Part-time faculty are not permitted to teach more then twenty-four (24) workload
units per academic year and are required to schedule thirty (30) minutes of office
hours each week for each course taught.
Faculty assigned to special projects or committees requiring a significant amount
of time such as service throughout the Center for Advancement of Teaching and
Learning and Phi Theta Kappa are provided reassign time for a portion of their
instructional responsibilities. The Administration Procedure APM 09-1101,
Faculty Workload and APM 09-1104, Time, delineates reassign time procedures.
A summary of Faculty Workload is provided in Tables III-A and III-B. The Rules
of the District Board of Trustees and the Administrative Procedures covering
faculty workload and reassign time are provided at the following websites:
Workload and Professional Responsibilities for Professors:
http://www1.fccj.org/policies/boardrules/9-8.doc
Adjunct Instructor Workload and Instructional Responsibilities:
http://www1.fccj.org/policies/boardrules/9-9.doc
Faculty Workload:
http://www1.fccj.org/policies/apms/vol_IX/09-1101.doc
Reassigned Time:
http://www1.fccj.org/policies/apms/vol_IX/09-1104.doc
Back to Table of Contents
Exhibit H: Faculty Evaluation
Standard: EACH INSTITUION MUST HAVE A FORMAL SYSTEM OF
FACULTY EVALUATION, CENTERED PRIMARLY ON THE TEACHING
FUNCTION, TO BE USED IN MAKING PERSONNEL DECISIONS SUCH AS
CONTINUATION OF CONTRACT AND AWARD OF TENURE AND/OR
PROMOTION. ANY SPECIAL CRITERIA FOR THE EVALUATION OF
FACULTY WHO UTILIZE ALTERNATIVE METHODS OF INSTRUCTIONAL
DELIVERY MUST BE INCLUDED AND DESCRIBED IN DETAIL.
Institutional Response:
The underlying philosophy of the Florida Community College at Jacksonville’s
faculty evaluation system is to promote professional improvement and create a
high level of instructional performance. During the evaluation process, the
faculty member is encouraged to do current status assessment and develop
goals for the coming year. This annual evaluation, which serves as an evaluation
of progress and discussion of expectations for the future, focuses on the
objectives and goals of the individual and the College.
A. The primary factors considered during the full-time faculty evaluation are
1. teaching,
2. personal qualifications,
3. service to college,
4. professional growth,
5. classroom support activities,
6. curriculum development,
7. public and community service, and
8. student evaluations.
Faculty evaluations are used during annual contract renewal and the
awarding of continuing contract.
B. The primary factors considered during the part-time faculty evaluation are
1. teaching,
2. personal qualifications, and
3. student evaluations.
Part-time faculty evaluations are conducted annually and utilized to
determine continued employment.
Tenured full-time faculty are required to administer student evaluations, Student
Instructional Report (SIR), in a minimum of four (4) courses per academic year.
Non-tenured faculty and part-time faculty are required to administer student
evaluations in each course taught.
A sample Student Instructional Report (SIR), Faculty Evaluation Form,
Procedures for Applying for Continuing Contract are provided in Appendix H-1
through H-3 as follows:
Appendix H-1
Student Instructional Report
Appendix H-2A
Faculty Evaluation Form (Full-Time)
Appendix H-2B
Faculty Evaluation Form (Part-Time)
Appendix H-3
Procedures for Applying for Continuing Contract
Back to Table of Contents
Exhibit I: Faculty and Instructional Development
Standard: EACH INSTITUTION (SCHOOL OR PROGRAM) MUST PROVIDE
EVIDENCE OF ACTIVE PARTICIPATION IN A PLANNED SYSTEM OF
FACULTY AND INSTRUCTIONAL DEVELOPMENT CONSISTENT WITH THE
MISSION OF THE INSTITUTION. EVIDENCE OF DEVELOPMENTAL
OPPORTUNITIES FOR FACULTY TO ACQUIRE SKILLS IN THE USE OF
ALTERNATIVE METHODS OF INSTRUCTIONAL DELIVERY SHOULD BE
THOROUGHLY DESCRIBED.
Institutional Response:
Florida Community College at Jacksonville provides a wide variety of
opportunities for professional and personal growth. On a collegewide level, the
college provides faculty development programs for full and part-time faculty
through the Center for the Advancement of Teaching and Learning, Florida
Community College University (FCCU), and the Applied Center for Instructional
Design (ACID), as well as funding for attendance at professional conferences,
graduate classes and sabbaticals.
Center for the Advancement of Teaching and Learning: The Center for the
Advancement of Teaching and Learning is a faculty-driven body dedicated to
promoting and honoring the enhancement of teaching and learning. The center’s
specific goals are to
A.
Promote the professional development and use of those instructional
strategies among faculty that enhance student learning and success.
B.
Financially support faculty-initiated classroom research, innovative
teaching techniques and development of educational materials.
C.
Act as a central resource and dissemination point for collegewide
communication or professional development information.
D.
Explore and disseminate new initiatives in higher education that impact
teaching and learning.
E.
Develop and provide activities that support the involvement of adjunct
faculty in the college community.
F.
Honor excellence in teaching.
Programs and activities of the Center for the Advancement of Teaching and
Learning include:
A.
Each year sponsoring the FCCJ “Outstanding Faculty” and the
“Innovative Faculty Technology Awards”
B.
Faculty development programs
C.
A mini-grant program to assist FCCJ faculty in improving the learning
process
D.
The “International Conference on College Teaching and Learning.”
This conference provides twenty (20) workshops, nine (9) keynote and
featured speakers, three hundred (300) faculty presentations, an
international videoconference, sponsored jointly by PBS Adult Learning
Service and software fair. Over one thousand (1,000) faculty from
twenty-five (25) countries attend representing all major disciplines.
Detailed information may be viewed at http://teachlearncenter.org
Florida Community College University: Florida Community College University
(FCCU) is a department within the college that provides professional and
personal development opportunities for all college employees, full and part-time.
Programs are specially designed to enhance job performance and career growth.
Programs geared primarily for faculty include computer training and the Online
Professor Certification. Detailed information may be viewed at
http://www.fccj.edu/friends/strategicres/profdev/index.html
Applied Center for Instructional Design: The Applied Center for Instructional
Design (ACID) is an extensive resource center for faculty who wish to develop or
improve online and blended courses. Individual assistance is available to assist
faculty in the development of skills related to courseware design and delivery.
Additional information may be viewed at http://acid.fccj.org
In addition, the College funds the following programs:
Tuition Reimbursement: Faculty may apply for tuition reimbursement up to
$2,500 annually for courses that will advance their professional performance.
Sabbatical: This program is designed to provide full-time faculty with an
opportunity for professional growth and development. The leave-of-absence
enables the faculty member to engage in activities that promote the acquisition of
additional skills, competencies and knowledge that will result in professional
enrichment and improved performance for the College.
Professional Conferences and Workshops: FCCJ maintains a policy of
encouraging faculty to attend professional workshops, seminars and
conferences. Funding for such is available as a priority basis in each year’s
budget.
Back to Table of Contents
Exhibit J: Faculty Operational Policies, Procedures and Practices
Standard: EACH INSTITUTION (SCHOOL OR PROGRAM) SHOULD
DEVELOP A WRITTEN SYSTEM OF POLICIES, PROCEDURES, AND
PRACTICES FOR THE MANAGEMENT AND PROFESSIONAL GROWTH OF
FACULTY MEMBERS INCLUDING:
A. Faculty development – eligibility opportunities
B. Tenure/promotion policies
C. Evaluation procedures criteria
D. Workload policies, including overload
E. Service polices
F. Professional activities
G. Scholarly productivity
Institutional Response:
Florida Community College at Jacksonville has a written system of policies,
procedures and practices for the management and professional growth of faculty
members. These policies are addressed in the Rules of the Board of Trustees,
Administrative Procedure Manual as well as Continuing Contract Documentation
Notebook.
Rules of the Board of Trustees and Administrative Procedure Manual may be
viewed at http://www.fccj.edu/friends/president/policies/index.html
Back to Table of Contents
Exhibit K: Scholarly and Professional Activities
Standard: ALL FACULTY MEMBERS SHOULD BE INVOLVED IN
ACTIVITIES THAT ENHANCE THE DEPTH, SCOPE, AND CURRENTNESS OF
THEIR KNOWLEDGE AND THAT OF THEIR DISCIPLINE AS WELL AS THE
EFFECTIVENESS OF THEIR CLASSROOM TEACHING.
Institutional Response:
Florida Community College at Jacksonville encourages faculty to participate in
scholarly and professional activities in their field(s).
Table V summarizes some of the scholarly and professional activities in which
the business unit faculty have been recently involved.
Back to Table of Contents
Exhibit L: Professional Component
Standard: AT LEAST 25 PERCENT OF THE BUSINESS CURRICULUM
MUST CONSIST OF A PROFESSIONAL COMPONENT INCLUDING FOUR OF
THE FOLLOWING AREAS OF STUDY:
a.
b.
c.
d.
e.
f.
g.
h.
i.
accounting
computer information applications
quantitative methods of analysis
principles of economics
business in society – the international environment, legal/political
environment, and ethical business behavior
marketing
entrepreneurship/free enterprise
finance
management
Institutional Response:
The considerations involved in the determination of appropriate courses for the
professional component of programs in the Business Unit at Florida Community
College include






needs assessments of community employers,
advisory committee recommendations,
State Board of Education Rules and Curriculum Frameworks,
state and nationally recognized curricula,
faculty recommendations, and
articulation agreements.
Table IV provides a summary of the curriculum for each program in the selfstudy.
Back to Table of Contents
Exhibit M: General Educational Requirement
Standard: EXCELLENCE IN BUSINESS EDUCATION REQUIRES A
FOUNDATION IN GENERAL EDUCATION FOR ACCREDITATION,
THEREFORE, GENERAL EDUCATION MUST INCLUDE NO FEWER THAN 25
PERCENT OF THE CREDITS REQUIRED FOR THE ASSOCIATE DEGREE
AND MUST CONSIST OF COURSES WHICH CONTRIBUTE TO THE
FOLLOWING EDUCATIONAL GOALS:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
written, interpretive, and oral facility with the English language
a historical perspective
an understanding of the role of the humanities in human experience
a personal ethical foundation
an understanding of social institutions and the obligations of
citizenship
knowledge of science and its applications
an understanding of contemporary technology
an understanding of the principles as well as the investigative
strategies of the social sciences
an appreciation of the fine and performing arts
a global perspective
Institutional Response:
Florida Community College at Jacksonville requires all associate degree students
to include general education as part of their program of study. Students in the
associate in arts program are required to complete thirty-six (36) hours of general
education coursework out of a total of (60) semester hours. Students seeking an
associate in science are required to complete a minimum of fifteen (15) semester
hours of general education. Associate in applied science programs require
students to complete up to fifteen (15) semester hours of general education
coursework.
The general education requirements for programs in the Business Unit are as
follows:
Program
A.S. Accounting Technology
A.S. Business Administration
A.A.S. Business Administration
A.S. Marketing Management
A.A.S. Marketing Management
A.S. Office Systems Technology
(all specializations)
A.A.S. Office Systems Technology
(all specializations)
# Sem. hrs. of
gen. education
15
21
15
15
15
15
15
# Total sem. hrs.
for program
64
64
64
64
64
63
63
%
24
33
24
24
24
24
24
The specific general education requirements for each program are listed in Table
IV.
Florida Community College provides a process for the systematic and periodic
review for proposed changes in the General Education Requirements (GER) for
associate in arts, associate in science, and associate in applied science degrees.
A GER review is currently in progress. The status of this review may be viewed
at http://web.fccj.org/ISS/ger.html
Back to Table of Contents
Exhibit N: Business Major Requirements
Standard: PROGRAMS THAT LEAD TO AN ASSOCIATE DEGREE IN
BUSINESS SHOULD BE ABLE TO DEMONSTRATE THAT THEY INCLUDE
APPROPRIATE COURSES TO PREPARE STUDENTS FOR TRANSFER OR
EMPLOYMENT. AT LEAST 25 PERCENT OF THE COURSES FOR THE
ASSOCIATE DEGREE BEYOND THE PROFESSIONAL COMPONENT MUST
BE DEVOTED TO COURSES APPROPRIATE TO THE STUDENTS BUSINESS
MAJOR.
Institutional Response:
The General Electives for associate in science and associate in applied science
degree programs at Florida Community College are as follows:
ACG 2021
ADV 2000
APA 1001
BAN 2501
BUL 2131
BUL 2242
CCJ 2250
CGS 1003
CGS 1060
CGS 1100
CGS 1564
CGS 1570
CGS 1580
CGS 2512
CGS 2525
CGS 2542
CGS 2555
CGS 2571
CIS 2321
ECO 2013
ECO 2023
ENC 1102
ENC 2210
FIN 2000
FIN 2100
GEB 1011
MAC 2233
Financial Accounting
Advertising
Applied Accounting
Money and Banking
Business Law I — The Legal Environment of Business
Business Law II
Constitutional Law
Introduction to Using Microcomputers
Introductory Computer Concepts
Microcomputer Applications for Business and Economics
Introduction to Windows
Microcomputer Application
Introduction to Desktop Publishing
Spreadsheet Concepts and Practices
Introduction to Multimedia
Database Concepts for Microcomputers
Introduction to the Internet
Advanced Microcomputer Applications
Information Systems
Principles of Economics
Principles of Economics II
English Composition II
Technical Report Writing
Principles of Finance
Personal Finance
Introduction to Business
Calculus for Business and Social Sciences
MAN 2021
MAN 2300
MAN 2522
MAN 2590
MAR 1011
MKA 1021
OST 1051
OST 1100
OST 1108
OST 1324
OST 1355
OST 1384
OST 1581
OST 2335
OST 2771
OST 2773
OST 2812
QMB 2100
RMI 1521
SLS 1371
STA 2023
TRA 1010
Principles of Management
Human Resources Management
Quality Management
Materials Management
Principles of Marketing
Salesmanship
Personal Preparation for Business Careers
Keyboarding/Introduction to Word Processing
Keyboard Skill/Speed Building
Business Mathematics Using Calculators
Introduction to Records Management
Introduction to Customer Service
Professional Development in the Work Environment
Applied Business Communications
Word Processing for Windows I
Word Processing for Windows II
Desktop Publishing Using Word Processing
Business Statistics
Principles of Insurance
Portfolio Development for Prior Learning
Elementary Statistics
Principles of Transportation
The courses included in this category are determined by local employer
needs, articulation agreements, faculty recommendations, and advisory
committee recommendations. The courses are selected with the intent to
provide students the opportunity to increase and/or broaden their
knowledge, understanding and skills in a specialized area.
Back to Table of Contents
Exhibit O: Minimum Grade Requirement
Standard: A MINIMUM GRADE AVERAGE OF “C” MUST BE ACHIEVED
FOR GRADUATION BY BUSINESS STUDENTS IN THEIR ASSOCIATE
DEGREE PROGRAM IN BUSINESS.
Institutional Response:
Students in all associate degree programs at Florida Community College at
Jacksonville are required to earn a cumulative grade point average of 2.0 (“C”)
on all courses attempted, including transferred credits, for graduation. The
standard is stated in the college catalogue at the following website:
http://www.fccj.org/catalog/2001_2002/Degree_cert/asandaas.html
An authorized representative of the Registrar’s Office awards degrees following
an evaluation of the student’s degree audit. The student’s degree audit utilizes a
checklist for their specific major to assess their accomplishment of the degree
requirements and grade verification.
Back to Table of Contents
Exhibit P: Program Access, Flexibility, and Assessment
Standard: EACH INSTITUTION MUST HAVE A VALIDATED MEANS OF
ASSESSING STUDENT ABILITY FOR REMEDIAL/DEVELOPMENTAL OR
ADVANCED STANDING THROUGH COURSES OR SYSTEMS THAT ASSIST
STUDENTS TO IMPROVE DEMONSTRATABLE DEFICIENCIES, AND
PROVISION FOR ADVANCED PLACEMENT WHEN APPLICABLE.
Institutional Response:
Florida Community College at Jacksonville’s enrollment process requires
placement testing, orientation and academic advising prior to initial registration.
Assessment scores are used to place students in English and math courses.
Students scoring below the requirements for English Composition I and College
Algebra must take developmental courses to build skills necessary for success in
the college level courses. Students needing remediation are required to begin
this process during their first term. Any community resident with a high school
diploma may enroll.
Florida Community College at Jacksonville uses the College Placement Test
(CPT) as a course placement test for entering students. The CPT includes subtests in English, reading comprehension and math skills. Students may be
exempt from this test if they have a satisfactory A.C.T. or S.A.T report score that
is less than two years old.
Students may earn up to 45 credit hours toward associate degrees through credit
by examination. This may be a combination of International Baccalaureate (IB),
Advanced Placement (AP), College Level Examination Program (CLEP),
DANTES subject standardized test (DSST), exclusion and/or transfer credit.
Military personnel and veterans may be allowed credit toward some programs
through evaluation of the appropriate American Council on Education Registry
Transcript. In addition, students may obtain college credit for theory and
knowledge acquired through life/work experiences that may be equivalent to
college level course work. Students seeking experiential credit must complete a
portfolio documenting prior learning as it relates to course work in the selected
program of study. The portfolio is submitted for faculty evaluation and
recommendation to award college credit.
FCCJ promotes and maintains the Honors Academy, English as a Second
Language program for non-native students to increase their proficiency in
English, and a freshman experience course, Living and Learning in a Knowledge
Based Economy. This course is targeted to all first time college students and atrisk students.
For further information, please refer to the FCCJ College Catalog and
Assessment and Certification at the following websites:
2001/02 Florida College Catalog:
http://www.fccj.edu/resources/catalogs/2001_2002/Academics
http://www.fccj.edu/resources/catalogs/2001_2002/SSRA
Assessment and Certification:
http://www1.fccj.org/assessment
Back to Table of Contents
Exhibit Q: Program Evaluation
Standard: A SYSTEMATIC PROGRAM EVALUATION (INCLUDING
EVALUATION OF COURSES FROM THE SUPPORTING DISCIPLINES) IS
REQUIRED TO MAINTAIN ACADEMIC EXCELLENCE AND MEET
CHANGING NEEDS.
Institutional Response:
The Business Unit at Florida Community College at Jacksonville is completing an
extensive program evaluation that began in 2001. This evaluation process
included

Conducting focus groups with business partners for both the
business administration and accounting technology programs to
determine current job opportunities, skills needed for the workplace
and future trends; full report available on-site.

Surveying currently enrolled business students to determine
program satisfaction; full report available on-site.

Surveying business program dropouts to determine reasons for not
reenrolling; full report available on-site.

Conducting a review and revision of all college credit courses
outlines college-wide; both Business Unit faculty and area advisory
committees participated in the review.
As a result of the activities in this evaluation process and recent revisions in the
state curriculum framework, proposed changes to the current curriculum for both
business administration and office systems are slated to go before the February
collegewide curriculum committee.
Back to Table of Contents
Exhibit R: Outcomes Assessment
Standard: AN INSTITUTION MUST HAVE AN OUTCOMES ASSESSMENT
PROGRAM, CORRELATED WITH INITIAL ASSESSMENT, PROVING THAT
STUDENTS HAVE ACHIEVED THE PROGRAM’S STATED LEARNING
GOALS, BOTH IN GENERAL EDUCATON AND IN PROGRAM AREAS.
EVIDENCE MUST BE PROVIDED TO DEMONSTRATE DIFFERENCES, IF
ANY, IN THE ACHIEVEMENT OF STUDENTS RECEIVING INSTRUCTON
THROUGH THE TRADITIONAL DELIVERY AND THOSE WHO RECEIVE
INSTRUCTION THROUGH THE USE OF ALTERNATIVE METHODS OF
INSTRUCTIONAL DELIVERY.
Institutional Response:
Florida Community College at Jacksonville utilizes a variety of assessment
programs to determine the success of students in achieving their program’s
learning goals. The following is a summary of these tools:
Instructional Program Review and Revitalization Process
The instructional program review and revitalization process was first introduced
in 1999. Two fundamental premises have continued to undergird the program:
1. It is the responsibility of the College to assess the overall health of all
instructional activities regularly.
2. Corrective actions should be taken to address – at the program and
discipline levels – any results of performance measures that fall below
acceptable levels.
Under the instructional review process, annual reviews are conducted for all
instructional programs and disciplines. In instances where the review results
indicate the program/discipline performance is at or below predetermined
standards, such areas are “flagged” for further analysis and where necessary, for
revitalization planning to correct the shortcomings. The criteria for “flagging”
programs/disciplines include enrollment, completions, placement rate, and
course capacity. In response to data reflected by these indicators, corrective
actions are identified by clear statements, expected outcomes and timelines for
their completion. If funding is needed to achieve the corrective actions, program
and discipline staff may submit proposals to request special funding for program
revitalization.
Academic Planning Conference
In fall 2002, an Academic Planning Conference was conducted to improve the
planning required to maximize student outcomes across groups of instructional
areas with common characteristics. The specific goals of the conference were
1. identification of opportunities with potential to improve student success
2. identification of opportunities-related strategies with the potential to
produce measurable improvements in one or more student outcomes
3. identification of measures that could be used to indicate whether the
intended outcomes of such strategies have been successfully
achieved.
The Business Unit participated and prepared a report identifying learning
improvement opportunities, opportunity-related strategies, and intended
outcomes. A copy of the report will be available onsite.
Institutional Effectiveness Plan
At the direction of the Board, and in the interest of public accountability, Florida
Community College’s administration has developed a new Institutional
Effectiveness Model. The model is driven by the collegewide goals and draws on
several state accountability measures. The indicators quantify college
performance in fifteen (15) key outcome areas, with in most cases comparative
statistics for the Florida Community College System. Collectively, the indicators
constitute a “report card” which will summarize institutional performance each
year and over time. A copy of this model will be available onsite for review.
Back to Table of Contents
Exhibit S: Student Information
Standard: EACH INSTITUTION MUST HAVE A SYSTEMATIC REPORTING
MECHANISM FOR EACH BUSINESS PROGRAM THAT CHARTS
ENROLLMENT PATTERNS, STUDENT RETENTION, STUDENT ACADEMIC
SUCCESS, AND OTHER CHARACTERISTICS REFLECTING STUDENTS’
PERFORMACE AND DEGREE OF SATISFACTION.
Institutional Response:
Florida Community College’s office of Institutional Research serves as an
information source for internal and external reporting, state and federal
government reporting, accountability and assessment, enrollment projections,
and research studies. This office provides statistics on program enrollees,
completers, placements, follow-up, leavers, employers, and student profiles.
Five (5) times per year, institutional research generates and verifies the student
database from which most reports are provided. These reports include:
 Program enrollment and completions
 FTE summaries
 Student characteristics (IPEDS)
 Performance Based Incentive Funding
 State Accountability Report
The office of Institutional Research also provides data annually for the
Collegewide Program Review process outlined in Exhibit R. These data include
analysis on student success, class size, course enrollments, and program health.
The most recent of these reports will be available during the on-site visit.
FCCJ also utilizes the student evaluations, Student Instructional Report (SIRS),
that are part of the faculty evaluation process to determine level of student
satisfaction.
Back to Table of Contents
Exhibit T: Finance
Standard: ADEQUATE FINANCIAL RESOURCES SHOULD BE BUDGETED
FOR AND ALLOCATED TO THE BUSINESS SCHOOL OR PROGRAM TO
SUPPORT A HIGH QUALITY TEACHING FACULTY AND CREATE AN
ENVIRONMENT CONSISTENT WITH ITS MISSION AND OBJECTIVES.
Institutional Response:
Florida Community College at Jacksonville allocates adequate financial
resources to the Business Unit to support excellence in teaching and meaningful
learning.
The budgeting process divides funds into three (3) categories; 500 – Personnel
Expenses, 600 – Current Expenses and 700 – Capital Expenses. 500 and 600
monies are allocated to each budget administrator’s local budget, 700 monies
are allocated to executive level managers who gather requests and justifications
for subsequent re-allocation. Technological needs are funded through still
additional funds. Campus-based committees meet to prioritize requests and
submit for funding. Additional money for equipment purchases is also available
through Carl Perkins funds.
The annual budget for the Business Unit at FCCJ for both the self-study year
(2002/02) and the current year (2002/03) are available in Appendix T-1. Travel
for out-of-district/state conferences, workshops, etc. is funded through separate
funds available at each campus. Faculty travel requests are submitted,
prioritized by a campus-based committee, than funded based on availability of
monies. Technology training for faculty is supported through Florida Community
College University as discussed in Exhibit I.
Florida Community College’s full-time faculty salary system is based on level of
degree and number of years experience. Part-time faculty pay is based at a flat
rate per workload unit taught. The salary schedule for both full and part-time
faculty is available in Appendix T-2.
FCCJ recognizes outstanding faculty through several venues. Each year the
Center for Advancement of Teaching and Learning sponsors the FCCJ
Outstanding Faculty and the Innovative Faculty Technology Awards. Details are
available at the following websites:
http://www.teachlearncenter.org/awards_pg1.htm
http://www.teachlearncenter.org/awards_pg2.htm
Additionally, the FCCJ Foundation sponsors Roland S. Kennedy Endowed Chair
for Innovation for Excellence in Business. The criteria for the Endowed Chair
Award are available in Appendix T –3.
FCCJ offers full-time faculty numerous benefits options including medical,
dental, and vision insurance. The College provides basic life insurance and
faculty can opt to add supplemental life insurance and/or long-term disability
insurance. Additionally, faculty have several financial benefit plans from which to
select, including flexible spending accounts, 401(a), 403(b), and Florida State
Retirement System plans. Details may be viewed at:
http://web.fccj.org/HumanResources/
All full-time FCCJ teaching faculty are assigned a base teaching load of 33
workload units (WLU) within 36 weeks of full-time service, which includes two
sixteen-week semesters. A WLU will be the equivalent of 15 instructional contact
hours per week for a full semester. Appropriate administrators collaborate with
faculty members to ensure each faculty member is assigned a load that best
meets student and institutional need. Workload conferences are held with each
full-time faculty member by March 1 of each year and each full-time faculty
member has a tentative load assigned for the next academic year by the end of
spring semester.
During standard contracted semesters when a teaching faculty member has no
scheduled classes as part of base load, the following activities are scheduled:
program development, course development, committee and task force service,
student advising and recruiting, participation in College-sponsored professional
development, approved internships and professional residencies, certification
training, professional meetings, development of work-based learning
agreements, in field research, and approved special projects.
All full-time faculty may request extra weeks beyond the standard contract for the
following activities: program development, course development, committee and
task force service, student advising, counseling, librarianship, recruiting,
participation in College-sponsored professional development, approved
internships and professional residencies, certification training, professional
meetings, development of work-based learning agreements, and approved
special projects.
Further details on faculty workload calculations can be viewed at:
http://www1.fccj.org/policies/apms/vol_IX/09-1101.doc
Faculty may apply for tenure during the year following their third year of teaching.
Procedures for application are outlined in Exhibit H.
Student tuition at Florida Community College is currently $54.10 per credit hour.
Additional funding is provided to workforce development programs by the State
based on performance. Under Performance-Based Funding the base amount of
monies appropriated in a given year is 85% of the prior year’s appropriation. The
performance amount of 15% is earned based on performance points that include
completions, placements, retention, and student characteristics. FCCJ’s
Performance Points Earned and Workforce Funding are displayed in Appendix
T-4.
.
Back to Table of Contents
Exhibit U: Facilities
Standard: THE PHYSICAL FACILITIES
SUPPORT THE BUSINESS PROGRAM.
MUST
BE
ADEQUATE
TO
Institutional Response:
Business Unit classes at Florida Community College at Jacksonville are
conducted on five campuses (Downtown, Kent, North, Open, and South), four
centers (Deerwood, Nassau, Urban Resource, and Cecil Aviation), two area
military bases (Jacksonville Naval Air Station and Mayport Naval Air Station), and
in several area businesses.
Overall the facilities allocated for Business Unit are adequate.

all campus and center Business Unit classrooms have either
permanently installed computers with Internet access, video and
display capability, or have access to mobile units with these
specifications; the Business Unit goal is to have permanent installation
of their equipment in all permanent campuses and center classrooms.

all full-time faculty have adequate office space with a pc, printer,
Internet access and software applicable to their instructional
assignment.

all adjuncts are provided work space and computer access.

each campus and center maintains Open Computer Labs for student
use outside of scheduled class hours.
Back to Table of Contents
Exhibit V: Learning Resource Center
Standard: A COMPREHENSIVE AND CURRENT LEARNING RESOURCE
CENTER SHOULD BE AVAILABLE TO STUDENTS AND FACULTY. AUDIOVISUAL EQUIPMENT SHOULD BOTH ENHANCE THE LEARNING
ENVIRONMENT AND MEET STUDENT NEEDS. THE MANNER IN WHICH
STUDENTS RECEIVING INSTRUCTION AT DISTANT SITES ENJOY ACCESS
TO LEARNING RESOURCE MATERIALS AND SERVICES MUST BE
DOCUMENTED.
Institutional Response:
Florida Community College at Jacksonville (FCCJ) has four (4) campus libraries,
two (2) center libraries, and a centralized Library Technical Services (LTS).
The library provides a wide range of materials and services. These include many
of the services listed in the Association of College and Research
Libraries/Association for Education Communication and Technology
(ACRL/AECT) Standards for Community, Junior, and Technical College Learning
Resources Programs.
The library collection contains reference and circulating books, periodicals,
microforms, and a variety of multimedia materials, including computer programs.
The Library of Congress classification system is used for the print collection.
Students and faculty members have access to a print collection over 170,200
books and titles, 276,000 book volumes, 1,100 periodicals and newspaper titles,
and an audiovisual collection of over 10,250 titles (18,000 items).
FCCJ is part of a statewide-automated information system, which connects the
Florida community college library collections. Use of the computer-based catalog
allows access to the FCCJ collections, other library collections, electronic
databases, and worldwide information resources.
LTS performs the technical services of acquisition, cataloging, database
maintenance, and processing. Campus librarians select materials to support
their campus curriculum and overall College programs.
A complete listing of services can be viewed at
http://www.fccj.org/library/service.htm
Identification of users
Florida Community College at Jacksonville serves the residents of Duval and
Nassau Counties. While the primary clients are the students, faculty, and staff of
the College, the library facilities and materials are available to the general public
in accordance with College policy.
Mission and Goals
Mission:
A comprehensive community college serves a wide range of students with
varying backgrounds, experiences and needs. The mission of the community
college library, in support of the college’s mission, is to provide comprehensive
instructional materials, information, equipment and services to support the
educational needs of this diverse group.
The six libraries and a centralized Library Technical Services (LTS) unit support
and extend the College’s stated mission by making available a variety of
materials, equipment, services, and programs, which fulfill the diversified
educational needs of students, faculty and staff. Each library offers a full scope
of materials, equipment and services with emphasis on the particular programs
offered by each individual campus. Collections consist of printed, multimedia,
and computer based materials and the necessary equipment for using these
instructional support materials. Multimedia and audiovisual services also provide
in-house production facilities including the development of video and computerbased instructional materials and courseware.
The mission of LTS is to acquire, catalog and process a variety of educational
materials for use in the campus libraries and extended campus locations and to
facilitate resource sharing through intercampus and interlibrary loan. The
department is responsible for the creation and maintenance of the bibliographic
database and the implementation and management of the on-line integrated
library system. Florida Community College at Jacksonville (FCCJ) participates in
Library Information Network for Community College (LINCC), the statewide union
database for community colleges. In addition, LTS serves as central
administrative support for the campus units, provides budget maintenance, and is
the office-of-record for all library statistics college-wide.
Goals:
1. Provide and organize a variety of educational resources designed to
support the curriculum and to enrich the instructional process.
2. Provide assistance and instruction in the use of learning and informational
resources, which support College programs.
3. Continue the progress that has been made toward resource sharing by
making library collections and services available to the entire College and
to other institutions of the area through cooperative agreements, which
may be mutually beneficial.
Access to materials
The students and faculty of the Business Unit have access to comprehensive
and current learning centers. Emphasis has been placed on technological and
physical access to the materials. Access to the resources is available on-site or
via Internet access to the library web page, http://www.fccj.edu/library.
Additionally, the Ask-A-Librarian service provides access to individualized on-line
reference services for all students and staff.
Information literacy and bibliographic instruction are enhanced by the provision of
Library orientation sessions at each library upon request of the instructors. This
is supplemented by a series of four (4) credit course; LIS1002 Information
Literacy; LIS2001 Use of Books and Libraries; LIS2002 Electronic Access to
Information; and LIS2004 Introduction to Internet Research.
Subscriptions to on-line full-text electronic databases are utilized to supplement
the print and media collections. As state and local resources change, the
databases provided may also change. The current list of databases can be
viewed at http://www.fccj.edu/library.
All campus libraries have access through FCCJ’s Library Technical services to
OCLC (Online Computer Library Center).
The FCCJ Libraries are members of the College Center for Library Automation
(CCLA), which provides statewide access to shared library resources. This
access is available via the Library Network for Community Colleges (LINCC), an
automated information system connecting Florida’s 28 community colleges and
their associated 60 libraries. LINCC provides Florida’s nearly one million
community college students with access to the print and audiovisual materials in
the higher education system.
LINCC offers enhanced search capabilities including keyword and Boolean
searching to locate specific information in library materials and database
resources.
The LINCC system provides participants with on-line catalog of holdings in all
community college libraries and a user-friendly link with the state universities’
system. It supports the essential library functions of circulation, acquisitions,
serials control, and cataloging and audiovisual media booking.
Intercampus and interlibrary loans are arranged for materials not in the local
campus library. Borrowers can place requests while they are searching the
online catalog or by consulting library staff. As a member of the LINCC and
OCLA systems, FCCJ offers access to the holdings of over 42,000 libraries in 86
countries.
Priorities for Acquiring Materials
Selection of materials is made on the basis of faculty recommendations, reviews
in standard selection sources, such as Choice and other journals, listings of
notable books and subject bibliographies. Collection deficiencies are considered
and records of additions to collection by subject are analyzed. Cooperative
sharing of resources is considered in selection and retention of materials. Both
intercampus sharing and interlibrary loan capabilities are influential in decision
making by budgetary constraints.
Priorities governing purchase of materials include curriculum and student needs,
faculty recommendations, reviews and budget limitations.
FCCJ budget for the acquisition of materials for the permanent library collection
for FY03 is $310,000 college-wide.
Serial Publications
Florida Community College Learning Resource Centers hold a number of serial
publications, which support the business curriculum. A list of these titles follows:
Administrative Management
Advertising Age
American Demographics
American Economic Review
American Journal of Economics and Sociology
Aviation Week & Space Technology
Barron’s
Black Enterprise
Bottom Line, Personal
Business America
Business and Economic Review
Business Education Forum
Business Journal
Business Month
Business Newsbank Index & Microfiche
Business Review
Business Week
BYTE
Career Development Quarterly
Career World
Changing Times
Computerworld
Consumer Reports
Consumers Digest
Custom Builder
Custom Home
Dun’s Review
DuPont Magazine
Economic Indicators
Economic Review
Economist
Electronic Servicing & Technology
Federal Reserve Bulletin
Finance and Development
Financial World
Florida cases Reported in the Southern Reporter
West’s Florida Digest
Florida Law Weekly
Florida State University Law Review
Florida Statutes Annotated
Florida Trend
Florida Vocational Jounal
Flying
Forbes
Fortune
Fortune Adviser
Harvard Business Review
Hispanic Business
Home Office Computing
IBM Systems Journal
INC.
Information Today
Jacksonville Business Journal
Jacksonville Magazine
JAX FAX Travel Marketing Magazine
Journal of Accountancy
Journal of Business
Journal of Counseling and Development
Journal of Economic Literature
Journal of Economics & Business
Journal of Education for Business
Journal of Law and Economics
Journal of Marketing
Kiplinger Tax Letter
Kiplinger’s Letter
Legal Assistant Today
Maclean’s Legal Management: The Journal of the Association of Legal
Macworld: The Macintosh Magazine
Management Review
Money
Monthly Labor Review
Morningstar Mutual Funds
Mergent’s Handbook of Common Stock
Multimedia World
Nation’s Business
Nation’s Restaurant News
New York Institute of Finance Guide to Mutual Funds
OfficaPro
PC Computing
PC Magazine
PC World
Personal Computing
Personnel Journal
Personnel Management
Profile
Quarterly Review (Fed. Reserve N.Y.)
Quarterly Review of Economics and Business
Sales and Marketing Management
Southern Economic Journal
Standard Economic Journal
Standard and Poor’s Corporation Records
Standard and Poor’s Madcap 400 Guide
Standard and Poor’s Register of Corporations, Directors and Executives
Success
Supreme Court Reports/Lawyers’ Edition
Survey of Buying Power
Survey of Current Business
Technology Review
Tech Trends: for Leaders in Education and Training
Today’s Secretary
Trial
U.S. Code Service
U.S. Code Congressional and Administrative News
U.S. News & World Report
University of Florida Law Review
Value Line Investment Survey
Wall Street journal
Wall Street Journal Index
Workforce
Working Mother
Working Woman
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Exhibit W: Equipment
Standard: EQUIPMENT ADEQUATE TO THE MISSION OF THE BUSINESS
PROGRAM MUST BE PROVIDED, INCLUDING ADEQUATE COMPUTER
FACILITES, AND SOFTWARE TO SUPPORT THE INTEGRATION OF
COMPUTER APPLICATIONS INTO THE CURRICULUM.
Institutional Response:
As an outcome of the college’s commitment to technological growth, Yahoo
Internet Life has rated Florida Community College at Jacksonville as being the
third most wired college in the nation. Students and faculty benefit from this
commitment by having access to extensive computing services.
Campus Open Labs are located at each campus and center and have 12-30
terminals accessible to students. These labs allow any current or former student
to use the Internet and all College standard applications software, as well as any
other computing resource available in the lab.
Personal Internet access is also available to all students and faculty through
individual accounts. The services available through this account include webbased Internet email, web browsing, fts access, web page hosting, and usenet
newsgroup access.
In addition to the wide-ranging computing services available to students and
faculty, the College has adequate audio-visual, telephone and duplicating
accessibility to support the Business Unit.
Back to Table of Contents
Exhibit X: Support Services
Standard: THERE MUST BE ADEQUATE STAFF
ADMINISTRATIVE,
CLERICAL,
TECHNICAL,
AND
REQUIREMENTS OF THE DEPARTMENT OR PROGRAM.
TO SUPPORT
LABORATORY
Institutional Response:
Florida Community College at Jacksonville maintains the following office staff to
directly support the Business Unit:
Downtown Campus:


One full-time secretary
Three part-time students assistants
Kent Campus:



One full-time secretary
One part-time secretary (shared with computers)
Two part-time student assistants
South Campus:

Two full-time secretaries (one shared with computers and information
systems, one shared with math and science)
North Campus:


One full-time secretary
Two part-time students assistants
The computer labs are staffed with technical support and student assistants with
advanced computer skills. Technical staff is also available at each campus and
center for maintenance and repair of faculty workstations.
Accounting tutorial programs are available in the learning assistance labs on
Kent and South campuses. These programs are staffed by persons holding
degrees in Accounting and student assistants who have successfully completed
at least the financial accounting course.
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Exhibit Y: Business and Industry Relations
Standard: EACH ACADEMIC UNIT MUST DEMONSTRATE LINKAGES TO
BUSINESS PRACTIONERS AND ORGANIZATIONS, WHICH ARE CURRENT
AND SIGNIFICANT, INCLUDING AN ADVIOSRY BOARD.
Institutional Response:
The Business Unit at Florida Community College at Jacksonville has numerous
forms of linkage to businesses in the community. They include advisory boards,
business partner focus groups, “visits” to various organizations, professional
association memberships, guest speakers, student internships, the Urban
Resource Center, which provides workplace training and employer network.
Agendas and meeting minutes for both the Business Programs Advisory
Committee and the Office Systems Advisory Committee for the self-study year,
as well as business focus group reports, will be available during the on-site visit.
Many College faculty members in both workforce and liberal arts programs invite
individuals from the business community to participate as guest speakers or
“visiting practitioners” in their classes. These individuals bring to students special
expertise in a career field and familiarity with major issues, trends, and
technology in the field. FCCJ’s Visiting Practitioners Program provides support
to faculty to engage business/community experts in their classes and formally
recognizes and rewards participating practitioners.
Students in all of the Business Unit programs are required to complete a 2-3
credit hour internship as part of their professional core requirements. This
internship requires each student to work in an approved business for 120-180
hours during the term. Internship placements are a collaborative effort among
the faculty internship supervisor, the student, and the campus Career
Development Center. Appendix Y displays examples of student internship
placements for 2001/02. The internship handbook and forms will be available
during the on-site visit.
Additionally, examples of professional association memberships include the
American Bar Association, the Florida Association of Community Colleges, the
Florida Bar Association, the Florida Association of Insurance Agents, the Florida
Federation of Business and Professional Women, the Jacksonville Association of
Life Underwriters, the Jacksonville Bar Association, the National Retail
Federation, and the River City Business and Professional Women.
Back to Table of Contents
Exhibit Z: Educational Innovation
Standard: ALL BUSINESS SCHOOLS AND PROGRAMS SHOULD
PROVIDE AN ENVIRONMENT THAT ENCOURAGES AND RECOGNIZES
INNOVATION AND CREATIVITY IN THE EDUCATION OF BUSINESS
STUDENTS.
Institutional Response:
Florida Community College at Jacksonville is committed to providing an
environment that encourages and recognizes innovation and creativity in
education of all students. Some of the numerous programs that support this
commitment include:
Strategic Initiative Funding
FCCJ supports an initiative-driven model for strategic growth. Under this model,
funding is appropriated to encourage full-time faculty, staff, students, employee
groups, and College organizations to submit funding proposals that further the
College’s mission and goals. Proposed initiatives that are developed to improve
or expand a current program or service, meet an unmet need, or assist with
student retention and completion, and are of strategic importance to the College
may be submitted to the Strategic Planning Council for review and approval.
This council serves in an advisory capacity to the College President to authorize
funding. Specific initiatives approved for funding in 2000/01 may be viewed at
http://www.fccj.org/friends/president/spcfunded.html.
Through strategic initiative funding, the Business Unit has been able to establish
the Sales and Customer Service Institute. This Institute offers customized and
packaged training programs in sales and customer service training for business
and industry. All courses are short, highly focused, and can be mixed and
matched to meet the specific needs of the organization.
A Work Keys program was also established through strategic initiative funding.
This program partners FCCJ, Jacksonville Chamber of Commerce, Duval County
Schools, Worksource and the American College Testing’s Work Keys program to
assist local employers in meeting the challenge of acquiring and retaining
qualified workers. At the same time the program also enables job seekers to
realize the work skills they already possess.
Center for the Advancement of Teaching and Learning
Innovation is also encouraged through the activities of the Center for the
Advancement of Teaching and Learning. In addition to the Annual International
Conference on Teaching and Learning, the Outstanding Faculty and Innovative
Faculty Technology awards discussed in Exhibit I, the Center supports a minigrant program each semester to assist FCCJ faculty (full-time and adjunct) in
improving the learning process. The program is designed to support a broad
array of activities including, but not limited to, classroom research; design or
redesign of classes and programs; preparation of Web-based courses and/or
introduction of technology to support learning; and support for bringing highly
creative educational leaders to FCCJ as a foundation to introducing new and
innovative learning strategies.
FCCJ Foundation Endowed Chair Program
The FCCJ Foundation Endowed Chair program has established four awards for
faculty that represent a way to acknowledge and celebrate excellence among
faculty and recognize their contributions to the College, the community and
profession. The four named awards are:




Dr. Clyde B. Lipscomb Endowed Chair for Innovation for Excellence in Nursing
Roland S. Kennedy Endowed Chair for Innovation for Excellence in Business
Nathan H. Wilson Endowed Chair for Community Leadership in Minority
Outreach
Marcus E. Drewa Endowed Chair for Continuing Education Leadership in Health
Care
Through this program the Business Unit anticipates having the first Roland S.
Kennedy Endowed Chair for Innovation for Excellence in Business awarded spring of
2003.
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