ScentAir Overview - Online Exhibitor Manuals

ScentAir Overview
Why ScentAir …
With 80,000 placement in 109 countries producing over 3 billion scent impressions per year, ScentAir is the global leader in commercial scent branding solutions. Mission: To transform commercial environments using the power of scent; a necessity for complete and exceptional customer experiences
Strategy: To establish ScentAir as the clear choice for enhancing customer experiences with advanced scent technologies and service
Tagline: Transforming environments worldwide through the power of scent
Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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ScentAir : The leader in commercial scent solutions Where we started
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ScentAir was created in 1994 by a Walt Disney Imagineer using scent to enhance the theme park experience.
What we do
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We transform environments through the power of scent by continuously refining the art and science of scent as a critical sensory element to the customer experience
We deliver over 3 Billion impressions annually We support of over 80,000 commercial deployments in 105 countries
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More than all of our competitors combined
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World class clients in Gaming, Hospitality and Retail
How we do it
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Broad spectrum of advanced, proven scent delivery technologies
Over 700 representatives through Global Network & Service Platform
In‐house team of chemists, engineers and perfumers
Adhere to the highest level of safety, efficacy and performance
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Why ScentAir …
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World‐class customers in retail, hospitality and entertainment
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Unparalleled global service capability •
Financially sound and well capitalized
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Broad platform of proprietary products that are safe and reliable
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Expertise in designing and delivering custom fragrance solutions
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Experience, more than 80,000+ successful deployments •
ScentAir is the only scent marketing company accepted as a member of the International Fragrance Association (IFRA)
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Guaranteed to meet local air quality standards
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Why ScentAir: We Encourage Sustainability & Recycling
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Our products are made from post‐consumer recycled materials when possible.
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Fragrance cartridges and containers are identified with the universal recycling symbol for polypropylene.
o Common products made with PP are Auto parts, industrial fibers, food containers, and dishware
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ScentAir requires our vendors and fragrance partners to practice environmentally safe and sustainable business practices.
Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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Reference Accounts: A Diverse, Client Base of Industry Leaders …
BLOOM
SUPERMARKETS
72,000+
Deployments
109 Countries
3+ Billion Annual Scent Impressions
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“We think scent is a pretty exciting element of the whole guest experience…we hope it can help guests decompress after the rigors of the road.”
– Senior Vice President, Starwood Hotels
ScentAir provides signature fragrances for all Starwood hotel brands worldwide. The signature fragrances create an inviting experience for their guests and play an important role in their overall sensory branding strategy for more than 800 properties.
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“It’s all about the experience. ScentAir has added another dimension to our guests’ experience. Guests and staff just love it!”
– General Manager, Mandalay Bay Resort
Over two dozen ScentStream
systems diffusion systems add to the fun and games at one of Las Vegas’ most renowned resorts. Complementing the lush vegetation, flowing water and exotic decor, the signature aroma of Coconut Spice is delivered throughout Mandalay Bay’s 135,000 square foot casino.
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“We are a global brand and we require a global supplier…ScentAir completed the deployments on time and our customers love the enhanced shopping experience.” – Project Manager, Stradivarius
The world’s largest retailer, Inditex, selected ScentAir to facilitate a global deployment for their signature fragrances within their corporate and franchised stores. ScentAir completed ScentStream® deployments in more than 400 corporate owned Zara Home, Stradivarius and Uterqüe stores in less than 90 days. Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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“Customers notice and they comment about the fragrance as soon as they come in. It adds another interesting element to our stores.” – Store Manager, Hugo Boss New York City
Hugo Boss deploys ScentAir in all of the stores in North America. Two custom fragrances were developed to complement the sophisticated visual elements. Plans are being developed for a global deployment in 2011. Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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“Our customers love the fragrances developed b y ScentAir…. They are the only global service provider that can support our corporate and franchise expansion plans” – Brand Director , Mango
ScentAir developed signature fragrances for Mango to enhance the shopping experience for male and female customers. ScentAir was chosen over multiple competitors after careful testing and evaluation. A worldwide deployment of Mango corporate and franchise stores is now underway Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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“Our retail tenants and shoppers comment on the wonderful fragrance…”
– Assistance Property Manager, IFC Hong Kong
ScentAir provides fragrance
solutions for the entrances, food
court and restroom corridors for
the IFC showcase malls in Hong
Kong and Shanghai, China. A
combination of delivery and
fragrance technologies were
deployed to enhance the shopping
experience at these destination
malls.
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“Our signature scent creates a positive and memorable experience. We are very pleased by the response from customers.” – VP Marketing, Aria
Aria Resort & Casino, Vdara
Hotel & Residences, the Crystals Retail & Entertainment District and the Mandarin Oriental Las Vegas all sport signature scents developed by ScentAir and delivered through a broad range of delivery systems
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“The custom fragrance and delivery systems installed by ScentAir complete the multi-sensory experience for
our shoppers.”
- Managing Director, ION Orchard Mall, Singapore
ScentAir developed and deployed a
custom fragrance for Singapore’s newest
shopping and lifestyle mall.
With over 200,000 shoppers each day, the
new 67,000 square meter complex
features over 400 exclusive brands and
boutiques.
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“Our guests love the Rainforest fragrance and now associate it with the COD experience ... ScentAir was the only company that could meet our technical and service standards.” – Vice President of Engineering , City of Dreams. Macau The City of Dreams is the premier integrated resort property in Asia featuring three hotels, a high‐end retail boulevard and numerous gaming venues. ScentAir was selected to develop custom fragrance solutions; including the popular City of Dreams fragrance, “Rainforest” used throughout their public spaces. Nearly 100 ScentStream® systems were installed within 3 weeks of the contract award. Confidential Information of ScentAir. ©Copyright 2010 ScentAir. All Rights Reserved
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“ScentAir’s technical expertise and the performance of their systems was impressive. Our guests love the fragrance.” – Facilities Manger The Venetian Resort The Venetian Las Vegas contracted ScentAir to replace a competitor’s system that was causing damage to their HVAC system. After ScentAir installed 42 ScentStream® systems, the Venetian found that ScentAir’s system were more efficient in performance and fragrance oil consumption. Confidential Information of ScentAir. ©Copyright 2010 ScentAir. All Rights Reserved
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“By adding a signature scent and focusing on what matters most to our guests, we are able to adapt the (our) brand and and make it relevant” – Senior Vice President, IHG
As part of an overall rebranding effort, ScentAir developed signature fragrances for the new Holiday Inn and Holiday Inn Express brands. The new signature fragrances are delivered in 2,400 locations worldwide through a variety of ScentAir delivery systems.
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Capabilities: Guarantee safety and performance
Fragrance Development and Technology team consists of
bio-chemical engineers, perfumers and fragrance
developers
Fragrance formulations are optimized for the specific
delivery technology and client’s air purification systems
Fragrances meet or exceed all IFRA, CARB, US, Hong Kong
and EU health and safety standards
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No harmful VOC’s
Only Scent Marketing company member of IFRA
ScentAir partners with leading Universities in advanced
olfactory testing and particle research
Two provisional patents for fragrance formulations
Facility includes climate controlled testing labs and
equipment:
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Particle size analyzer
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Gas Chromatography-mass spectrometry (GC-MS) test equipment
Alliances with the World’s Leading Fragrance Houses
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ScentAir testing labs
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Capabilities: We can provide 24‐7 service & support…
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Customer Service
o Domestic and International
o 225 Representatives in 65 Countries
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European Production Facility – Madrid, Spain Technical Services Support
o Installation Services
o Regularly Scheduled and On‐site Service •
Marketing & Administrative
o Brand Identity
o Creative Services & Promotions
o Account Management
o Customized web‐portal for GM’s and staff
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Capabilities: Global Operations Network
World Headquarters
Production & Distribution Facility:
Charlotte, North Carolina USA
Production & Distribution
Facilities:
Madrid, Spain
Kowloon, Hong Kong
Singapore
Distributor/Servicing Centers
Confidential Information of ScentAir. ©Copyright 2011 ScentAir. All Rights Reserved
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Solutions: Advanced, proven fragrance delivery technologies…
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Our broad platform of delivery technologies is a major competitive advantage
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With more than 80,000 deployments, our experience allows us to provide proven delivery solutions and advanced technologies that meet our client’s unique needs
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Evaporative and Dry Atomization Technologies
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Zoned and Wide Area Solutions
Engineered Solution
ScentStream
ScentDirect
ScentWave-CM
ScentWave
ScentSticks
•Patent pending
technology
•Scents small
spaces without
flame or oil
•Paper product –
100%
biodegradable
•Dry air evaporative
delivery
•Easy to replace
cartridges
•Patented
technology
•Dry air evaporative
delivery
•Easy to replace
cartridges
•Patented
technology
•Advanced
atomization
technology
•Fan-forced direct
diffusion
•Patent Pending
• Atomization technology
• Modular components
• Connects to HVAC • Small – Large Areas •Patent pending
Confidential Information of ScentAir. ©Copyright 2012 ScentAir. All Rights Reserved
•Custom Designed
•Manual or
automatic scent
delivery
•Ideal for simulation
& entertainment
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