2014 ISIC Association Annual Report

Transcription

The mission of the ISIC Association is:
To provide all bona fide students, regardless of their nationality, race,
gender or religion, with the opportunity to prove their student status
in every country worldwide, via an official and affordable identifier of
student status. This unique identifier aims to allow students access to
preferential travel opportunities, specially negotiated services, discounts
and experiences in every area and stage of student life, consequently
reducing the cost of being a student. As such, the ISIC Association
aspires to play a supporting role in improving intercultural understanding and increasing educational opportunities for all.
ISIC and the ISIC logo are registered
trademarks of the ISIC Association.
The ISIC card has been endorsed by the
United Nations Educational, Scientific and
Cultural Organization (UNESCO) since 1968.
Published April 2015.
Table of contents
2014 highlights
4
About ISIC
5
Infographic: Who is the ISIC cardholder? 6
A message from the ISIC Association Board Chair and Managing Director
7
Governance: What is the ISIC Association?
9
ISIC Association members
11
Global distribution 12
ISIC Territories: Where the ISIC Association works
14
Infographic: All about ISIC
16
Partnerships
19
International recognition and endorsements
22
Online & digital initiatives
24
ISIC community outreach
27
ISIC Event & ISIC Award
30
Financial activities
33
ISIC issuers around the world
34
Published by:
ISIC Global Office B.V.
Keizersgracht 174-176
1016 DW Amsterdam
The Netherlands
Telephone +31 (0)20 520 0840
Email: [email protected]
The ISIC Association is proud to be a UNWTO
World Tourism Organization Affiliate Member.
The ISIC Association is honoured to be a
International Association of Universities
Affiliate Member.
www.isic.org
www.isicassociation.org
www.facebook.com/ISIC.GlobalOffice
@ISICGlobal
theisicglobaloffice
The ISIC Association is a non-profit
organisation seated in Denmark. The
operations of the ISIC Association are
carried out by the ISIC Global Office B.V.,
an independent management company
based in the Netherlands and wholly
owned by the ISIC Association.
Cover imagery sourced from ISIC 60th Anniversary
student initiatives.
The ISIC Association is a founding member
of the World Youth Student and Educational
Travel Confederation.
4
Report highlights
P27
ISIC university
roadshows, career days,
student magazines, and
community initiative
P11
ISIC Association Board
members for 2014/15
ISIC Association
12 New
members for 2014
in the ISIC
19 Growth
MasterCard partnership
in
20 Increase
co-operations
with academic
institutions worldwide
P21
P24
with
22 Developments
UNESCO relationship
and improved ISIC
25 New
website developments
ISIC and British Council IELTS
working together
Release of the latest ISIC
App for Android and iOS
around the world
issuing organisations
34 ISIC
worldwide
P31
About the International
Student Identity Card (ISIC)
The ISIC Association is the non-profit organisation behind the management,
growth and development of the International Student Identity Card (ISIC).
Each year, millions of students worldwide are
issued and use the ISIC card, the only internationally accepted proof of bona fide student
status. Endorsed by the United Nations Educational, Scientific and Cultural Organization
(UNESCO) since 1968, the ISIC card provides
all cardholders equal access to attractive
benefits, discounts and services in more than
125,000 locations worldwide, helping to make
student life more affordable and encouraging
students to maximise their student experience.
Celebrating being more than 60 years young,
the ISIC card continues to meet the changing
needs of students every day all across the
globe. Available in over 130 countries, the ISIC
card has always been inclusionary. All fulltime
students 12 years and older can obtain an
ISIC card for a nominal fee, regardless of their
ethnic or cultural origin, religion, sexual orientation, political views, or social standing.
P30
2014 ISIC Event
in Seoul, South Korea
P33
5
Since the card was first created in 1953 by a
group of pioneering European students, the
ISIC card has supported over 110 million students worldwide through their studies. Initially
developed to help nurture cross-cultural understanding and international exchange, the card
provided students with access to exclusive
discounts on travel opportunities, allowing cardholders to discover and interact with new countries, cultures and other open-minded people.
Now, in a new millennium, the ISIC card has
evolved in order to best meet the needs of the
modern day student. Although travel benefits
will always remain central to the card, ISIC
cardholders gain preferential and discounted
access to products, services and experiences
relevant to all aspects of student life. This ranges from educational courses, software licenses,
ISIC CARD QUICK FACTS
· Created in 1953 by
students for students
· Issued in 130+ countries
· 125,000 benefit locations
· Endorsed by UNESCO
public transport and magazine subscriptions,
to music streaming, cafés and restaurants,
music festivals, sporting events tickets, and
more! The ISIC Association’s partnerships
with education providers, financial institutions,
and benefit partners are fundamental to the
vast opportunities available to cardholders.
By making a broad range of tailored services
and opportunities available to ISIC cardholders
internationally, the ISIC Association aims to play
a role in fostering intercultural understanding
amongst young people, improving learning opportunities and supporting students through everyday life. Regardless if they are studying at home
or abroad, or travelling to experience the world.
The ISIC Association maintains 2 additional
complementary cards — the International
Youth Travel Card (IYTC, for youth 30 years
and younger who are not students) and the
International Teacher Identity Card (ITIC, for
fulltime teachers and professors).
Registered in Denmark, the ISIC Association is
a non-profit membership organisation whose
network of 57 member organisations hold the
exclusive right to distribute, promote and develop the ISIC card within their given territory
or country. The ISIC Global Office B.V., based
in Amsterdam, the Netherlands, manages and
co-ordinates ISIC operations at a global level.
The ISIC Association is the sole shareholder of
the ISIC Global Office.
ISIC Association’s healthy
financial position
Institute of International
Education recognised as
2014 ISIC Award winner
Above: Students proudly display their ISIC cards.
WHO IS THE ISIC CARDHOLDER?
MOST STUDENTS
CONFIRM THAT THE
ISIC CARD PROVES
THEIR STUDENT STATUS
AND HELPS THEM TO
EXPERIENCE THE WORLD
AND SAVE MONEY.
ALL FULLTIME
STUDENTS AGED
12 YEARS OR OLDER
ARE ELIGIBLE FOR
AN ISIC CARD.
HALF OF THE ISIC CARD
USERS USE THEIR ISIC CARD
EVERY WEEK OR MORE.
PRIMARY CARDHOLDER
AGE GROUP 18-24 YEARS.
A message from the ISIC Association
Board Chair and Managing Director
Our strong history and standing in student culture provides a solid basis to build
upon, with 2014 focussed on strengthening our core foundations for the future.
We endeavour to continuously improve, challenge ourselves, and adapt to ensure we remain a trusted brand for students and the
must-have tool for young people when studying at home or abroad, or travelling the globe
to experience the world they live in.
HEARD ABOUT THE ISIC CARD
34%
THROUGH
UNIVERSITY
13%
1/3
12%
OF STUDENTS GET
THEIR CARD BECAUSE OF
ATTRACTIVE DISCOUNTS
THE CARD TO
18% PURCHASED
SAVE ON FLIGHT TICKETS
VIA STUDENT FROM FRIENDS
ORGANISATION OR FAMILY
TOP REASONS FOR OWNING AN ISIC CARD
#1. PROVE STUDENT STATUS INTERNATIONALLY #2. APPEAL OF STUDENT DISCOUNTS
#3. UNIVERSITY ISSUES THE CARD AS THEIR ID CARD #4. NEED FOR A CREDIBLE IDENTITY CARD
ON AND OFF CAMPUS USAGE*
40%
37%
36%
34%
33%
CAMPUS ACCESS OR LIBRARY CARD AT UNIVERSITY
PROVE IDENTITY
PROVE FULLTIME STUDENT STATUS
%
ACCESS BENEFITS & DISCOUNTS
PUBLIC TRANSPORT
TRAVEL PURPOSES
BANKING AND PAYMENT
PURPOSES
24%
20%
BUSINESS OR
ECONOMICS
IT
TOP 5
STUDY
13% AREAS
83%
FOOD & RESTAURANTS
48%
38%
ONLINE & SOCIAL BROWSING
ELECTRONIC GADGETS
& COMPUTERS
62%
60%
SOCIAL
SCIENCES
41% YES
59% NO
ENGINEERING
TOP 5 INTEREST AREAS OF CARDHOLDERS
ENTERTAINMENT & MUSIC
14%
13%
SCIENCE
*Students use their card for more than one purpose
TRAVEL
WORK IN
ADDITION
TO STUDIES?
22%
8%
BROWSE INTERNET VIA*
86%
70%
31%
PERSONAL
LAPTOP
SMARTPHONE
DESKTOP
COMPUTER
26%
TABLET
*Students use more than one device to browse
7
As an association, we recognise partnerships
are vital to what we do and enable the ISIC
card to be “top of wallet” and the go-to card
for students. Throughout the year our ISIC issuing organisations around the world continued to build new partnerships and nurture
existing relationships in order to respond to
the needs of students. 2014 saw the extensive expansion of benefits available to cardholders. Likewise, the academic and financial
co-branded card portfolios grew worldwide,
with over 1,400 academic institutions choosing ISIC as their school ID card, and tailored
ISIC MasterCard programmes now on offer to
students in close to 40 countries.
That said, we want our cardholders to experience ISIC every day and maximise this unique
time in their lives, away from their screens and
mobile devices. That’s why ISIC-led events like
university roadshows, career fairs, and travel
workshops (see pages 27-28) are all the more
important, bringing cardholders together in a
fun, supportive environment, and offering new
opportunities and a creative reprieve from the
stress of studying and exam periods.
Matt East
Chair, ISIC Association Board
Through the 2014 ISIC Award we looked to
assist not only students who are currently
enrolled, but also those individuals who desire
to learn and participate in higher education,
but are restricted by social, economic or cultural barriers. We remain dedicated to the student community internationally, and in 2015
we’ll strive to have the greatest impact on
all students during this special, life changing
period of their lives!
ISIC’s mission began over 60 years ago, and
although our founding values remain the
same, we recognise a lot has changed over the
years. Simply look at card technology, the diversity we offer students, our distribution, but
most considerably, the online landscape and
how we interact with our cardholders through
new media. Young people are digital natives
and are continuously connected. In 2014 we
responded to this ever-changing landscape,
with many ISIC issuers unveiling new interactive web platforms inspired by student
opinions and behaviours. Likewise, the updated ISIC App was released to market, providing
an advanced benefit search engine, all within a
modern, student-centric design.
Page left: Facts and figures discovered through the ISIC International Research project.
Todd Almeida
Managing Director, ISIC Global Office B.V.
8
9
Governance: What is the ISIC Association?
What is the ISIC Association?
The International Student Identity Card (ISIC)
Association is a non-profit membership organisation consisting of 57 members worldwide.
Association members are the organisations
that hold the exclusive right to distribute,
promote and develop the ISIC card within
their territory or country. Upon reaching preagreed milestones and commitments, new
organisation members can be appointed each
year by existing members at the ISIC Association Annual General Meeting (AGM), when
the ISIC Association Board and ISIC Global
Office report on accomplishments, developments, strategy, and finances.
All ISIC Association members are governed by
the rules set out in the ISIC Constitution and
ISIC Convention. The Constitution documents
the rules and principles of the ISIC Association
and aims to protect the rights of all members.
The Convention sets out the agreed rules, practices and use of the ISIC, IYTC and ITIC card. Each
ISIC Association member organisation has the
right to influence changes to the ISIC Constitution and ISIC Convention, budgets, and be eligible for election to the ISIC Association Board.
The role of the ISIC Association Board is to oversee the strategy and direction of ISIC operations
from an international perspective, and guide the
overall management of the ISIC Association.
The ISIC Association Board consists of 10
members, each elected for a 2 year term. There
is a staggered term system for individual Board
members, ensuring that each year 5 of the 10
Board members will continue and the other 5
of the 10 seats will be up for election. New
Board members are elected annually by ISIC
Association Members at the Annual General
Meeting held in May as part of the ISIC Event.
The Chair of the Board is appointed each year
by the ISIC Association Board Members.
Day to day operations, administration and decision making is led by the ISIC Global Office B.V.,
centrally located in Amsterdam, the Netherlands. The ISIC Global Office has the responsibility to report to the ISIC Association Board 4
times per year, with 2 occurrences coinciding
with the Annual General Meeting and the ISIC
See page 30 for more information
Event.
on the 2014 ISIC Event in Seoul, South Korea.
The ISIC Association is a founding member of
the World Youth Student and Educational Travel
Confederation (WYSETC), a non-profit organisation which brings together specialists in student
and youth travel services from around the world.
2014/15 ISIC Association Board
Above: ISIC Global Office, Amsterdam, the Netherlands.
Page right: ISIC Association members participate in the 2014 Annual General Meeting in Seoul, South Korea in May 2014.
Name
Organisation Name
Country
Matt East (Chair)
GTS Alive
Czech Republic
Jacob Strømfeldt
KILROY Denmark A/S
Denmark
Jan Passoff
Student Life China
China
Lilian Leclercq
Global Youth & Student Community
France
Lucy Watson
Canadian Federation of Students-Services
Canada
Michal Bučko
CKM SYTS
Slovakia
Miloš Milenković
IUVIA NGO
Serbia
Paul Maine
STA Travel USA
United States of America
Richa Goyal
STIC Youth Travels
India
Rubén Mora
Credenciales de Valor SA de CV
Mexico
10
ISIC distribution network
ISIC Association members
As of 31 December 2014, the ISIC card is distributed in 133 territories via an extensive network of Licensed Authorities (LAs), Provisional Licensed Authorities
(PLAs) and Appointed Offices (AOs).
LAs and PLAs have the legitimate and exclusive right to distribute, promote and develop
the ISIC card within their individual territory.
In addition, LAs and PLAs are ultimately responsible for securing and continuously improving
an attractive, relevant and comprehensive
benefit portfolio providing benefits, discounts
and services to all ISIC cardholders – both
domestic students and visiting cardholders.
Every LA is an ISIC Association member.
Who are ISIC issuers?
Many LAs, PLAs and AOs worldwide are organisations involved in the youth and student
travel industry, reflecting the founding travel
roots of the ISIC card. In addition, some ISIC
issuers are student unions or youth focussed
entities. More and more ISIC issuing organisations are companies solely committed to the
growth and development of the ISIC card, dedicating substantial resource to ISIC in their
territory, and as a result increased sales,
awareness and overall market penetration are
witnessed in such markets.
What is an ISIC LA, PLA or AO?
The ISIC distribution network is characterised by a 3-tier system
1. Licensed Authority (LA)
Licensed Authorities (LAs) lead the distribution and development of the ISIC card within their territory. LAs issue
the ISIC card through their own outlets, stores or online,
via agents and wholesale distribution agreements with
other organisations such as universities and financial institutions. All of the current 57 ISIC LA organisations (in
56 territories) are members of the ISIC Association.
2. Provisional Licensed Authority (PLA)
Before being granted full Licensed Authority status,
new ISIC issuers must effectively meet a number of pre-
determined targets and commitments relevant to their
market conditions. New PLAs are appointed via a tender
process undertaken by the ISIC Global Office. As at 31
December 2014, there were 28 appointed PLAs.
3. Appointed Office (AO)
An Appointed Office (AO) is a distribution outlet for the
ISIC card. AOs are either selected by an LA or PLA to issue the ISIC card within their country or territory, or if a
country does not have a registered LA or PLA then the
ISIC card is distributed solely through AOs appointed
directly by the ISIC Global Office.
Structure of the ISIC Association
ISIC Association
ISIC Global Office B.V.
Licensed Authorities
Appointed Offices
Provisional Licensed Authorities
Appointed Offices
Appointed Offices
11
Name
Organisation Name
Website
STA Travel Australia
Australia
www.isiccard.com.au
STA Travel Austria
Austria
www.isic.at
BYSS
Belgium
www.isic.be
Auctus Ngo
Bosnia-Herzegovina
www.isic.ba
Student Travel Bureau
Brazil
www.carteiradoestudante.com.br
ASAS
Bulgaria
www.isic.bg
Canadian Federation of Students-Services
Canada
www.isiccanada.ca
HI Chile
Chile
www.isic.cl
Student Life China
China
www.isicchina.com
Consorcio ISIC Colombia
Colombia
www.isiccolombia.org
Viajes Estudiantiles
Costa Rica
www.isic.cr
GTS Alive s.r.o.
Czech Republic
www.isic.cz
KILROY Denmark
Denmark
www.isicdanmark.dk
ODTE
Dominican Republic
www.isic.com.do
Grupo IDIOMAS
Ecuador
www.isicecuador.com
Egyptian Student Travel Services
Egypt
www.isicegypt.net
Federation of Estonian Students Union
Estonia
www.isic.ee
KILROY Finland
Finland
www.isic.fi
Global Youth & Student Community France
France
www.isic.fr
rds Reisedienst Deutscher Studentenschaften GmbH
Germany
www.isic.de
ROBISSA ISIC Hellas
Greece
www.isic.gr
Hong Kong Student Travel
Hong Kong
www.isic.hk
Diákigazolvány Kft.
Hungary
www.isic.hu
STIC Youth Travels
India
www.isic.co.in
ISSTA
Israel
www.issta.co.il/isic
Student Card Service Japan | ISIC Japan
Japan
www.isic.jp
Pro Youth NGO
Kosovo
www.isickosova.com
ISIC.lv
Latvia
www.isic.lv
Campus Travel
Lebanon
www.isiclebanon.com
Zigzag Travel
Lithuania
www.isic.lt
GSC-ISIC Luxembourg
Luxembourg
www.isic.fr/isic-accueil/isic-au-luxembourg
Hong Kong Student Travel
Macau
www.isic.hk
TA Aurora Tours
Macedonia
www.isicmacedonia.com
MSL Travel
Malaysia
www.isic-malaysia.com
National Student Travel Foundation
Malta
www.nsts.org/isic
Credenciales de Valor SA de CV
Mexico
www.isic.org.mx
Terra NGO
Montenegro
www.isic.me
NNS New Zealand
New Zealand
www.isiccard.co.nz
KILROY Norway
Norway
www.isic.no
INTEJ
Peru
www.isic.pe
Almatur Association
Poland
www.isic.pl
Pumpkintreasure LDA
Portugal
www.isic.pt
Asociatia Pentru Sprijinirea Tinerilor Studentior si rfsorilor (ASYST) Romania
www.isic-romania.ro
Sputnik - ISIC
Russia
www.isic.ru
IUVIA NGO
Serbia
www.gpa.rs/kartice/isic-kartica
NNS Singapore
Singapore
www.isic.com.sg
CKM SYTS
Slovakia
www.isic.sk
KISES
South Korea
www.isic.co.kr
KILROY Sweden
Sweden
www.isic.se
STA Travel Schweiz
Switzerland
www.isic.ch
Kang Wen Culture & Education Foundation
Taiwan
www.travel934.org.tw
STA Travel Thailand
Thailand
www.isic.co.th
I-Union.UA
Ukraine
www.isic.org.ua
ISIC UK, NUS Services Limited, and STA Travel UK
United Kingdom
www.myisic.co.uk and www.nus.org.uk/en/nus-extra
STA Travel USA
USA
www.myisic.com
IVI Venezuela
Venezuela
www.carnetestudiante.com
12
13
Global distribution
Territory development
The ISIC Association’s Territory Development
strategy is balanced to allow for equal emphasis on both the introduction of ISIC in new
territories, and developing and strengthening
the ISIC presence in existing markets with significant growth potential. It is the overall goal
of the ISIC Association to ensure the ISIC card
be made available to all students worldwide,
whether they choose to study domestically,
or opt to study abroad. This objective reflects
one of the founding principles of the ISIC card
set in 1953 to ensure that ISIC cards reach “as
many students as possible in as many countries
as possible.”
All 3 territories were subsequently approved
as ISIC Association members by the existing
membership base at the 2014 Annual General
Meeting on 21 May in Seoul, South Korea.
In both the established markets of Japan and
Portugal, a successor organisation took over
management as the Licensed Authority.
Likewise in 2014, ISIC increased its distribution in Africa, with the appointment of 3 new
Appointed Offices in Nigeria.
As at 31 December 2014, the ISIC card is distributed via:
•
•
•
57 Licensed Authorities
(in 56 territories) – the ISIC
Association member organisations
28 territories with a Provisional
Licensed Authority
49 territories with independent
Appointed Offices.
In line with the Territory Development Strategy,
throughout 2015 the ISIC Global Office will
actively engage partners to continue to develop and grow the number of markets where
the ISIC card is available in order to support as
many students as possible worldwide.
China, Student Life China
Kosovo, Pro Youth NGO
Mexico, Credenciales de Valor SA de CV.
An ISIC card helps students see the world.
Photographs by Freia von Raußendorf (left) and Bibiana Yeung (right),
60 Great ISIC Experiences Student photo Competition entrants.
Regional distribution of ISIC issuing countries
Distribution (number of countries since 1953)
150
10%
15%
2014
2004
120
1994
The top 5 performing markets for 2014 upon
calculation of market penetration were:
1.
2.
3.
4.
5.
In May 2014, 3 existing Provisional Licensed
Authorities were awarded full Licensed Authority status, having reached a number of
key milestones for ISIC in their territories, including overall card sales:
•
•
•
Top performing markets in 2014
As witnessed in 2013, the top performing
market in terms of total card sales in 2014
was France, having issued the highest volume
of cards in the calendar year.
In addition, several markets experienced noteworthy growth in the number of cards issued
to students in 2014.
1.
2.
3.
4.
5.
Japan (LA under new management
in 2014): 25 percent growth
South Korea: 24.6 percent growth
United Arab Emirates (new Provisional
Licensed Authority market for 2014):
22.4 percent growth
Taiwan: 15.8 percent growth
Brazil: 14.4 percent growth.
18%
35%
22%
Slovakia: +100 percent market penetration
Luxembourg: +100 percent market
penetration
Estonia: +100 percent market penetration
Czech Republic: 84 percent market
penetration
Latvia: 67 percent market penetration.
ISIC market penetration is calculated by the total
card distribution within a calendar year, against
the official tertiary student population size.
NO. OF COUNTRIES
Market growth
In 2014 overall card sales remained stable
and the number of ISIC markets continued to
grow, with the total number of distribution
territories reaching 133 markets. A primary
focus for the ISIC Association has been to ensure the ISIC card evolves and adapts as the
needs of cardholders change. Although originally founded as a travel oriented card, recent
years have shown the intensified development
of extra benefits, discounts and services that
accommodate the everyday needs of students.
Travel benefits and services are still central
to the card, but the transition to a card for
everyday usage allows students with an ISIC
card to maximise their card and take advantage of this unique period of their life and
being a ‘student’. See pages 14 and 21 for
more information of ISIC cardholder benefits
and the everyday value proposition for students.
90
Europe
Middle East
1974
60
1964
30
Africa
1984
1954
Americas
Asia Pacific & Russia
0
YEAR
Breakdown of card sales figures for Licensed Authority and Provisional Licensed Authority markets.
Country
Total 2014
Country
Total 2014
Country
Total 2014
Country
Argentina
40,041
Estonia
60,323
Macedonia
2,291
Armenia
1,788
Finland
9,738
Lithuania
26,206
Slovakia
162,541
Australia
50,704
France
267,994
7,050
Slovenia
2,857
Austria
91,361
Germany
South Africa
3,408
South Korea
116,384
Bangladesh
Belgium
75,280
Luxembourg
Malaysia
0
Ghana
685
Malta
23,129
Greece
918
Mexico
18,454
378
111,492
Singapore
Total 2014
Spain
3,051
32,020
Bolivia
1,440
Guatemala
2,629
Moldova
3,382
Sri Lanka
Bosnia-Herzegovina
1,399
Hong Kong
12,426
Montenegro
2,843
Sweden
5,878
148,560
Hungary
11,164
Nepal
Switzerland
8,387
Bulgaria
28,505
Iceland
Canada
105,365
Brazil
India
820
Netherlands
5,461
Syria
23,954
New Zealand
8,515
Taiwan
Chile
8,280
Indonesia
3,852
Norway
China
14,582
Ireland
4,421
Pakistan
Colombia
23,633
Israel
19,492
Panama
Costa Rica
4,958
Italy
15,124
Peru
Japan
41,157
Philippines
Kazakhstan
12,100
Poland
Croatia
Czech Republic
962
233,346
437
Tanzania
1,266
134
Thailand
10,518
7,010
Turkey
11,741
23,412
Ukraine
26,547
548
71,039
United Arab Emirates
United Kingdom
14,285
Kenya
4,474
Portugal
109,196
Dominican Republic
21,224
Kosovo
5,487
Romania
39,616
USA
1,412
Latvia
57,474
Russia
56,888
Venezuela
Lebanon
12,596
Serbia
54,486
Vietnam
Egypt
14,555
Note: Card sales figures for Appointed Office markets are not included in this table.
884
124,868
10,443
Denmark
Ecuador
987
Uruguay
22,435
142,201
2,090
86,237
5,419
53
14
ISIC territories
LAs established and new for 2014
PLAs established and new for 2014
AOs established and new for 2014
Currently no ISIC presence
ISIC Canada established a partnership with
millennial experts Intercept Group in order
to grow and develop the benefit portfolio
across major student cities in Canada.
ISIC USA teamed up with Abenity, a national
discount provider, resulting in over 125,000
new discounts from big name brands and
retailers throughout the United States accessible to all ISIC, IYTC and ITIC cardholders
through a simple online verification process.
In May 2014, ISIC Mexico celebrated the first anniversary of
the Capital Joven ISIC initiative
at the Monument to the Revolution. The occasion was marked
by a rock concert attracting over 9,000 young
people. Capital Joven ISIC aims to issue youth
in Mexico City with an ISIC card as their official
government ID.
Throughout 2014 ISIC Peru focussed on increasing the proportion of everyday usage benefits available to cardholders,
with a number of new discounts signed with sports facilities,
computer stores, and eateries around the country.
The Latin American Bank Federation awarded the ISIC Argentina MOVE financial co-brand the 2014 First Prize in Financial
Innovation. The MOVE product, a co-brand between Banco
Galicia (Argentina’s largest retail bank), VISA and ISIC Argentina, is a debit card targeted towards the university student
segment, with 35,000 cards already issued. An entirely new concept for the
local market, all card related services are offered 100 percent digitally. A mobile
app allows users to send and receive money, administer spending, save, and
more, with customer service available through social networks.
ISIC Slovenia’s SKB Bank financial co-brand
achieved 40 percent growth in comparison to
2013, with 80 percent of previously issued
cards renewed by students in the second year.
The co-brand growth is attributed to 2 key factors (1) attractive
contests throughout the year encouraging students to apply for
the card; and (2) ISIC Slovenia undertaking training sessions with
SKB’s personal bankers in over 30 branches nationwide.
To support their outreach to academic partners, ISIC France produced an attractive
publication specifically for academic institutions, outlining the leading ISIC territory’s
technology-driven approach to academic co-branding and the
multiple benefits of partnering with ISIC. The informative
publication was distributed to 800 education institutions.
ISIC Czech Republic was appointed as a
member of the Czech Association of the
Public Transport Authorities, enabling
frequent contact with all public transport authorities in the country, the Ministry of Transport,
and the Ministry of Finance amongst others. The membership will help secure the acceptance of the card ISIC with
transport providers nationwide and the provision of special discounts for cardholders.
Since September 2014, students in
the Latvian capital Riga have the
option to purchase an ISIC card that
can be used as payment on the city’s
public transportation system, as part of a co-brand
agreement with Rigas Satiksme, the public transport
operator in the city.
See pages 19 - 28
for more ISIC territory
highlights from 2014.
After establishing a benefit partnership with ŠVET (office and
school supplies chain) 2.5 years ago, ISIC Slovakia worked with
ŠVET to develop a new electronic card verification system, drastically
decreasing the time it takes to verify whether a student’s card is
valid. First piloted in 2 stores, the success of the pilot has led to
ŠVET rolling out the system to all 50 stores nationwide. As most
ISIC cards in Slovakia use chip technology, ŠVET has equipped their
stores with electronic card readers and moved away from manually
verifying card validity. The reader sends the chip serial number to
the ISIC Slovakia database and the database responds in a fraction of
a second verifying whether the card is valid or not, with the discount
applied automatically via the stores’ system if the card is valid.
After a hiatus of 2 years, the valuable 50
percent discount on fares with the Bulgarian State Railways was re-launched,
with the benefit heavily showcased during the ISIC Bulgaria Road Show across 25 universities
in March and April to help spread the word to students.
ISIC Portugal secured the extension of
the existing financial co-brand with Caixa
Geral de Depósitos for both ISIC and ITIC
cards for an additional 10 years.
ISIC Ghana signed
a 2 year agreement
with the Private
University Students Association of
Ghana in order to promote accessibility and sales of ISIC cards to students in Ghana.
15
Together with Hostelling International and
KEB Bank, ISIC South
Korea created the unique WingO HI ISIC
card as the membership card for Hostelling International members in South
Korea, with approximately 30,000 cards
issued which include MasterCard payment functionality.
In addition to a prepaid ISIC
MasterCard, ISIC China launched
a new financial co-brand with the
Bank of China, with 5,000 cards
initially ordered.
ISIC Egypt negotiated a deal with
Egypt Post that will see all 3,800
post offices across the country issuing co-branded ISIC prepaid cards,
making it even easier for Egyptian
students to access the ISIC card.
ISIC Australia introduced a new cobranded card with international carrier
Qantas, with the airline running an ISIC
and IYTC card promotion in February 2014 to coincide
with the release of the new card.
130+
ISIC IS IN
COUNTRIES VS.
ISIC
FOR
FULLTIME
STUDENTS
130+
IYTC
ITIC
FOR
YOUTH
30 YEARS
& UNDER
FOR
FULLTIME
TEACHERS &
PROFESSORS
8
THE ISIC CARD WAS
CREATED BY STUDENTS IN
CARDS ARE ISSUED
PER MINUTE
1953
118
ON AVERAGE
OVER
ARE ISSUED PER DAY
CARDS ISSUED SINCE 1953
12,500 CARDS
TOP 5 HIGHEST LEVELS OF MARKET PENETRATION
110 million
73
30
online stores
1. SLOVAKIA 2. LUXEMBOURG 3. ESTONIA
4. CZECH REPUBLIC 5. LATVIA
25
16
physical stores
ISIC
APPLE
MCDONALDS
IKEA
BURGER KING
Market penetration is calculated by total card distribution
against the official tertiary student population size
HIGHEST % INCREASE IN
NUMBER OF CARDS ISSUED
TOTAL NO. OF CARDS
22%
2014
JAPAN SOUTH KOREA
UNITED ARAB EMIRATES
TAIWAN BRAZIL
18%
AMERICAS
CZECH REPUBLIC
57 LICENSED
AUTHORITIES
28 PROVISIONAL
LICENSED
(CARD ISSUING POINTS)
IN 49 COUNTRIES
ISSUED
ONLINE
23%
CARD
ISSUING
CHANNEL
57
3
ISIC ASSOCIATION
MEMBERS
NEW ISIC ASSOCIATION
MEMBERS APPOINTED
IN 2014, REPRESENTING:
• CHINA
• KOSOVO
• MEXICO
6000+
CARD ISSUING
POINTS WORLDWIDE
180+
OF CO-BRANDS INVOLVE
AN ACADEMIC INSTITUTION
10%
ENDORSEMENTS AND
CO-OPERATION AGREEMENTS
THE MAJORITY OF
ISIC CARDHOLDERS
ARE AGED BETWEEN
OF ALL CARDS ISSUED ARE
ISIC MASTERCARD CARDS
MOST POPULAR
STUDY AREAS FOR
ISIC CARDHOLDERS
24%
OF CARDHOLDERS
USE THEIR ISIC
CARD FOR TRAVEL
PURPOSES
18-24
• BUSINESS & ECONOMICS
• SOCIAL SCIENCES
• ENGINEERING
1,350+
ISIC STAFF GLOBALLY
OVER
98%
90%
50%
37%
1/3
OF ALL
CARDS ISSUED
ARE ISIC CARDS
OF ISIC
CARDHOLDERS
ARE TERTIARY
STUDENTS
OF CARDHOLDERS
USE THEIR CARDS
EACH WEEK
OR MORE
OF CARDHOLDERS
BOUGHT THE CARD
TO PROVE THEIR
STUDENT STATUS
WORLDWIDE
OF CARDHOLDERS
FOUND OUT ABOUT
THE ISIC CARD
THROUGH THEIR
UNIVERSITY
42,000+
BENEFITS AND DISCOUNTS
2,350+
NEW BENEFITS FOR
CARDHOLDERS IN 2014
125,000+
BENEFIT LOCATIONS
ACROSS 135 COUNTRIES
6,450+
65%
ISSUED AS PART OF A
CO-BRAND PARTNERSHIP
86%
YEARS
25%
73 INDEPENDENT
APPOINTED OFFICES
ISSUED
IN-STORE
12%
ASIA PACIFIC
AND RUSSIA
AUTHORITIES
SLOVAKIA
BRAZIL
MASTERCARD PROGRAMMES
MIDDLE EAST
AND AFRICA
MOST CARDS ISSUED IN 2014
FRANCE
38 ACTIVE ISIC
CO-BRAND PARTNERSHIPS
DISTRIBUTION OF ISSUERS
35%
EUROPE
2013
1400+
NEW BENEFIT
LOCATIONS IN 2014
4-25 USD
AVERAGE PRICE OF
AN ISIC CARD
80+
#student
#ISIC
#discounts LOCAL FACEBOOK PAGES
Card price in each country is
based on the GDP PPP of the
country (gross domestic product
at purchasing power parity)
85+
LOCALISED ISIC WEBSITES
1.6 million+
1.2 million+
FACEBOOK FANS (total
combined number globally)
UNIQUE VISITORS TO ISIC
WEBSITES PER MONTH
“Please help me
activate my card for
online benefits”
“How can I offer
a benefit to ISIC
cardholders?”
MOST COMMON ENQUIRIES
RECEIVED TO [email protected]
18
19
Partnerships
With a vast network of active students in over 130 countries, and a strong reputation worldwide, the ISIC Association is a valuable partner for commercial,
non-government, and academic organisations looking to engage and support
students internationally. The ISIC Association’s partnerships are fundamental to
the role the ISIC card plays in everyday student life. In 2014, new inroads were
made with multiple partners across the globe, including developments with academic, financial, and benefit partners.
Financial partnership highlights
ISIC MasterCard programme
The ISIC Association and MasterCard have teamed up since 2007
to create ISIC MasterCard card programmes worldwide. An ISIC
MasterCard programme combines the identity and benefits of the
ISIC card with MasterCard and partner banks’ credit, debit or prepaid payment services. 2014 continued the trend of previous years,
with a number of new programmes launched, bringing the total
number of countries with active programmes to 38. Many countries offer multiple card programmes to best meet the different
needs of students studying both at home and abroad.
•
•
•
The ISIC MasterCard offers students exclusive benefits and services for every stage and aspect of student life, as well as providing
students with easy and secure ways to manage their money, track
spending, make purchases, and take part in new experiences at affordable rates. Each country programme is tailored to the requirements of the local student market and the country’s individual
banking model and infrastructure. In 2014, the ISIC MasterCard
programme recorded a number of achievements including:
•
•
Academic campuses around the world opt to issue the ISIC card as their school’s identity card for students.
ISIC Bosnia-Herzegovina established a co-operation with
Sparkasse Bank in order to implement an ISIC-Maestro bank
card package specifically designed for students in the country.
The ISIC MasterCard Student Travel Prepaid programme was
officially launched in China. Created in
collaboration with Transforex, the unique
product for the Chinese market is a US
dollar single currency card with zero
foreign exchange conversion fees.
•
•
•
ISIC Denmark joined forces with the largest bank in Denmark,
Danske Bank. As a first step in the partnership, the Bank’s student customers were offered the ISIC card at a reduced price
in 2014. A 3 year debit ISIC-MasterCard featuring contactless
payment functionality is set to launch in 2015.
ISIC Japan partnered with MasterCard and Orico to deliver
Japan’s first student identity card with a credit card payment
function. The ISIC Orico MasterCard is a 3-in-1 card for students, combining identification, credit card payment and contactless functionality.
With the support of MasterCard, ISIC India secured a pre-paid
foreign exchange card agreement with ICICI Bank, the second
largest bank in India. On target to launch in 2015, the card will
be specifically adressing Indian students travelling abroad.
ISIC New Zealand launched its first financial co-brand with
First Credit Union. The ISIC MasterCard debit card includes
PayPass technology for “Tap & Go” purchases, and offers
cardholders unlimited transactions at no cost.
Together with MasterCard and Gazprombank, ISIC Russia
hosted the Modern Campus Solutions for Academic Institutions
Conference in October 2014. Over 60 academic institutions,
and 10 IT companies specialising in campus projects, participated in the conference.
ISIC United Arab Emirates signed its first financial co-brand
with Abu Dhabi Islamic Bank, providing co-branded ISIC and
ITIC MasterCard prepaid cards that provide a modern payment
solution in line with Islamic tradition and Sharia law.
See pages 14 and 15 for additional financial co-brand highlights.
Top: Danske Bank ISIC-MasterCard co-brand in Denmark (left); ISIC MasterCard Orico co-brand in Japan (right);
Left: ISIC-MasterCard co-brand in China.
20
21
What is an ISIC co-brand?
A co-branded card is a unique all-in-one card which combines the
ISIC, IYTC or ITIC card and a partner organisation’s branding and
services in an effort to reach a common or shared target market.
The result is a convenient card package that allows the cardholder
to access both the partner’s product and services, and the ISIC
benefits and student identity element all within a single card which
features dual branding.
Current ISIC co-brand partners include academic institutions, financial institutions and banks, as well as other commercial partners
such as transportation and travel insurance companies.
Photograph by Alex Sporea, 60 Great ISIC Experiences Student photo Competition entrant.
Academic partnership highlights
Academic institutions are a core partner for the ISIC Association
worldwide. The ISIC Association highly values the co-brands it has
in place with over 1,400 schools, universities, and other academic
establishments internationally. Following the growth of academic
partnerships in prior years, 2014 saw a continued increase in the
number of academic co-brands, with highlights including:
•
•
•
•
•
•
Sofia University, the largest university in Bulgaria, established
a new co-brand with ISIC Bulgaria. As well as providing all the
identity and benefit aspects of the ISIC card, students can use
their card to access the library, campus facilities, and dormitories.
ISIC Czech Republic developed their 400th secondary school
co-brand and are on their way to reaching 100 percent penetration of the secondary school market.
ISIC Canada launched 5 major new co-brands in 2014 alone,
including co-brands with George Brown University and the
Vancouver Island Students’ Union.
The first academic co-brand in the Nordics was agreed between ISIC Denmark and VIA University College, with more
than 20,000 student cardholders.
ISIC France welcomed 3 new institutes to their growing number
of academic co-brand partners – Central Marseille (800 students),
ISEN (800 students), and ISA Lille (1,700 students), taking their
total number of academic co-brand partners to 126.
ISIC Japan introduced a co-brand with the Japanese campus of
Le Cordon Bleu, the world-renowned French cuisine and patisserie cookery school.
Benefit partnership highlights
•
•
•
•
•
•
The Management University of Africa (MUA) was secured as
ISIC Kenya’s first academic co-brand partner. Over 500 cobranded cards were issued to new MUA students as part of
the co-brand deal.
In addition to co-branding agreements with Tripoli Evangelical
School, Sagesse High School, Lebanese Evangelical School,
ISIC Lebanon signed a new co-brand agreement with the prestigious École Supérieure des Affaires school.
ISIC Portugal launched their first academic co-brand with the
Associação Académica da Faculdade de Direito de Lisboa, a
prestigious law school based in Lisbon.
ISIC Switzerland and Kantonsschule Zug School agreed a long
term agreement which will see all students at the school issued an ISIC card, and an ITIC card for all teachers. The card
features chip technology, giving the nearly 2,000 students and
teachers of the school multi-functional use of their cards.
Every student at the private University of Megatrend in Serbia
will use their ISIC card to attend and register for lectures as
part of a new co-brand co-operation with ISIC Serbia.
ISIC United Arab Emirates launched a co-operation with TEMCO
Investments FZ Education meaning more than 36,000 students and teachers in the Dubai International Academic City
and the Dubai Knowledge Village gain access to an ISIC or ITIC
card with special conditions.
See pages 14 and 15 for additional academic co-brand highlights.
In an effort to boost the ISIC card’s value for students and to help make
student life more economical, the ISIC Global Office and ISIC issuing
organisations are continuously working to increase the number of attractive benefits and discounts available to all cardholders. More than 2,350
new benefits in close to 6,500 locations were added to the benefit and
discount offerings available to ISIC cardholders in 2014, with ISIC benefits now accessible to students in over 125,000 locations worldwide.
•
•
British Council IELTS co-operation
British Council IELTS (International English Language Testing System)
and the ISIC Association launched a new partnership in May 2014 in
order to support test takers in their preparations for taking the IELTS
test. IELTS is the world’s most popular English language proficiency test
for higher education, and is a university entry requirement for many
students studying abroad. The exclusive deal, which has proved popular
amongst cardholders, offers access to a practice test and tailored advice
for students direct from IELTS testing experts.
•
•
•
•
National level benefit and discount partnership developments in 2014
were far reaching, and included (but were not limited to):
•
•
•
Top: The Management University of Africa ISIC co-brand in Kenya;
Below (left to right): ISA Lille ISIC co-brand in France; Le Cordon Bleu ISIC co-brand in Japan; Kantonschule Zug ISIC co-brand in Switzerland.
•
As part of an extensive partnership with Avianca Airline, ISIC
Bolivia launched a benefit offering cardholders a reduction of up
60 percent on flights with the Latin American airline.
ISIC Bulgaria undertook their “Party with ISIC” campaign, a series
of parties and concerts with ISIC discounts. Tickets for popular
festivals and concerts could be purchased exclusively through the
ISIC Bulgaria website and offered attractive cardholder rates for
festivals such as the ARMIN ONLY Intense Tour, Solar Easter, 10th
Fanta Dance Festival, and the Holi Festival of Colors Festival.
Hainan Airline launched a special set of benefits for ISIC cardholders as part of a new deal achieved by ISIC China. The deal
extends to multiple international routes to and from China, including Berlin, Brussels, Moscow, Chicago, Boston, Toronto, Singapore,
and Bangkok.
•
•
Since the beginning of 2014, more than 200 new discount locations have been added to the ISIC Estonia portfolio, including
burger giant Hesburger, wellness centres, and café chains.
ISIC Kenya concentrated on growing the number of lifestyle benefits for cardholders in student city hubs around the country, with
multiple new discounts secured with cafés and eateries, IT and
electronic stores, and mall retailers in the capital Nairobi.
ISIC Mexico secured a number of new premium benefits for cardholders including discounts with Aeromexico, Uber, and Hertz.
New cardholder benefits in the Balkan region included a 50 percent reduction on tickets for the Montenegro National Theatre as
part of a number of different offers secured by ISIC Montenegro.
ISIC Poland launched a new benefit with Warsaw City Tour, providing discounted rates on bus tours throughout the city.
Shokoladniza, one of the largest and most popular cafe chains in
Russia, with over 300 outlets in 45 Russian cities, is providing all
cardholders with a 10 percent discount.
Following the establishment of a partnership in 2011, ISIC Slovakia
and Orange, the biggest mobile operator in Slovakia, have perfected
their offering to students based on a survey amongst cardholders.
More than 20,000 cardholders are now saving €5 each month, the
most competitive mobile offer available to students and teachers
in Slovakia. To demonstrate the value of the ISIC card, the saving is
clearly communicated on each cardholders’ monthly bill. Orange also
reminds cardholders via SMS messages when their card is due to expire.
Through a co-operation with Emirates, ISIC United Arab Emirates
(UAE) is offering cardholders a special 15 percent saving on fares
via a dedicated website. Since officially operating since January 2014,
ISIC UAE has established cardholder benefits with 300 providers
across the country.
ISIC United Kingdom (UK) contracted multiple new premium benefits with companies such as National Express, Uber, Heathrow
Express, National Portrait Museum, as well as high street retailers
including The North Face, New Look, Warehouse, and Forever 21.
See pages 14 and 15 for additional benefit partnership highlights.
22
Territory highlights
Partnerships developed at a national level with government
entities, student unions, youth organisations, and travel and
cultural bodies are core to the growth and development of the
ISIC card. Working alongside such organisations, made a reality through endorsement and strategic agreements, allows ISIC
issuing organisations to be actively involved with additional initiatives that will have a positive and lasting impact on students
in their territory. 2014 territory highlights in this area include:
•
Photograph by Lukas Grajauskas, ISIC 60 Great Experiences Student Photo Competition entrant.
International recognition and endorsements
•
For more than 60 years the ISIC card has been the only internationally accepted
proof of bona fide student status. The ISIC card’s reputation and longstanding
role in student culture is echoed in the significant number of endorsements and
recognition the card has received from respected international organisations,
and national and regional governments worldwide.
UNESCO partnership
developments
Since the early years of
the ISIC card, the United Nations Educational,
Scientific and Cultural Organization (UNESCO)
has been involved in the development of the
card, leading to an official endorsement in
1968, with UNESCO recognising the ISIC card
as the only internationally accepted proof of
fulltime student status and a unique document encouraging cultural exchange and international understanding. Together in 2014,
the ISIC Association and UNESCO took the
first step in the renewal of the existing ISICUNESCO co-operation agreement, with the
ISIC Association again officially acknowledged
as a valuable partner under UNESCO’s updated
directives concerning partnerships with nongovernment organisations. 2015 is expected to
see the introduction of a renewed partnership
agreement with UNESCO, designed to promote
common objectives in the field of youth development and engagement.
EF Education First
In November 2014 a global Memorandum of
Understanding was signed as part of an ongoing partnership between the ISIC Association
and EF Education First. Operating in over 50
territories, EF Education First offers education
programmes through language training, educational and cultural exchange, and academic
degrees. The new Memorandum of Understanding outlines the agreement to actively
increase opportunities at a national level, and
connect ISIC and EF Education First local teams
together to pursue the development of additional benefits for ISIC cardholders and fulltime EF Education First students.
AIESEC co-operation update
In line with the trend of previous years, numerous new partnerships have been developed
between the local chapters of AIESEC and ISIC in
2014. AIESEC International, the world’s largest
youth run organisation, and the ISIC Association
signed a global Memorandum of Understanding in 2012 in order to foster local level collaboration and open up mutual access to opportunities for students. In 2014 both Lebanon
and Moldova expanded their local agreements
to introduce the ISIC card as the AIESEC membership card nationwide. In Serbia, a co-operation agreement with AIESEC now provides
ISIC cardholders with a 10 percent reduction
on fees for the AIESEC Global Talent and Global
Citizen programmes, while incoming AIESEC
students participating in these international
programmes receive a discounted ISIC card.
•
•
•
•
In December, ISIC Denmark received an official endorsement for the ISIC card from Danske Studerendes Fællesråd
(DSF), the National Union of Students in Denmark. Representing 15 member unions and approximately 16,000
students across higher education institutes in Denmark,
DSF’s endorsement specifically emphasises the role of the
ISIC card in making student life more affordable.
ISIC Finland secured an endorsement from the National
Union for University Students in Finland (SYL) at the end
of 2014. SYL represents 135,000 tertiary level students in
Finland. ISIC Finland and SYL have had a joint co-branded
ISIC card available for multiple local student unions since
2009. The co-operation has since expanded to see 90
percent of university students now having access to the
co-branded card.
In July 2014 the Malaysia Tourism Promotion Board signed
an endorsement for the ISIC card. The Malaysia Tourism Promotion Board recognised the ISIC endorsement supported
the country’s position as an international education hub for
students considering pursuing their education in Malaysia.
ISIC New Zealand signed a partnership with the Youth
Hostelling Association (YHA) New Zealand in 2014. As a
result, a new YHA-IYTC membership card was launched in
December 2014. Plans for 2015 will see the co-branded card
extended to all 17 YHA owned hostels across the country.
As a result of a letter of support from the Minister of Culture of the Moscow Region secured by ISIC Russia, 12 new
museums in the Moscow region officially recognised the
ISIC card and are now providing up to 60 percent off entrance
fees for all ISIC cardholders.
ISIC Serbia signed a Memorandum of Understanding with
the Government of Serbia, outlining the key role ISIC Serbia
plays in youth policy development on a national level. The
agreement ensures ISIC Serbia will continue to influence
Serbian youth policy and allow for strong relations between
students and institutions in Serbia.
23
Examples of endorsements
and strategic co-operations
Secretaria de Turismo of Province of Buenos Aires, Argentina
Ministry of Education, Bulgaria
Canadian Association of University Teachers, Canada
CD: National Railway, Czech Republic
Danske Studerendes Fællesråd, Denmark
Ministry of Culture, Egypt
Estonian Teachers Union, Estonia
Finnish National UNESCO Commission, Finland
Icelandic National UNESCO Commission, Iceland
Ministry of Culture and Tourism, Indonesia
City Council of Rome, Italy
Ministry of Education, Kenya
Riga City Transport Department, Latvia
Heritage Malta: Agency for Museums and Cultural Heritage, Malta
Tourism Malaysia, Malaysia
Netherlands National UNESCO Commission, Netherlands
Norwegian National UNESCO Commission, Norway
Community of Andean Nations, Peru
Association for the Support of Youth,
Students and Teachers, Romania
Ministry of Culture, Russia
Ministry of Education, Science, Research and Sport, Slovakia
Zavod Ypsilon: Institute for Development of Youth Culture, Slovenia
Ministry of Education, Sri Lanka
Swedish National UNESCO Commission, Sweden
National Union of Syrian Students, Syria
Ministry of Tourism, Turkey
Images above (top to bottom): Members of the National Union for University Students in Finland (SYL);
ISIC Serbia signed a MoU with the Government of Serbia in 2014; Saint Basil’s Cathedral, Moscow, Russia.
24
25
Online & digital initiatives
Students are continuously connected and interacting online. The international
aspect of the card and the rise of student mobility, makes it all the more important for the ISIC Association to be visible and responsive online through
both targeted websites and social media in order to be able to connect and
engage with students anytime, anywhere.
Continued online growth
With an active presence on multiple social media platforms worldwide, the ISIC Association
has developed a meaningful online community
of ISIC followers on digital platforms like Facebook, Twitter, Instagram, as well as national
social networks. In 2014, the number of ISIC
followers on Facebook continued to grow,
with over 1.6 million fans worldwide recorded
at the end of the calendar year.
ISIC platforms look to engage cardholders online not only to showcase the benefits of the
ISIC card, but to highlight additional opportunities and content relevant to cardholders
to aid their studies and development, such as
upcoming student forums and events, study
tips and enticing lifestyle competitions.
Find your local ISIC website by visiting
www.isic.org/contact
Updated ISIC App released
Based on user feedback, an updated version of
the free ISIC mobile app for Android and iOS
devices was released to cardholders in 2014.
Through the app, ISIC cardholders can search
and view benefits on-the-go, as well as create
their own profile to maximise their ISIC experience. The release saw a brand new benefit
search engine introduced to improve app response speed and navigation, as well as an
attractive new interface.
2015 will see the rollout of an ISIC MasterCard component of the app in Brazil, Germany,
United Kingdom and the United States, with
more countries to follow. In addition to searching and locating ISIC benefits, ISIC MasterCard cardholders will be able to easily check
their account balance, view their transaction
history and top-up funds, similar to how multiple mobile banking apps operate.
Territory highlights
B2B card issuing developments
ISIC France successfully released a new
B2B card issuing system, ISIC Portal,
designed to support card issuance
amongst their 126 academic co-brand
partners. Already 3 out of 4 of ISIC
France’s academic partners are using
the new system, which provides the
school with an easy way to issue, update and manage their students’ identity cards, as well as cost-savings in
terms of human resources and card
printers and software.
Similarly in 2014, ISIC Mexico launched
its new card issuing system, B2B ISIC,
across its vast network of distributors.
The updated system allows for greater
stock control and data management in
Mexico, and reports in real time issued
cards directly to the global cardholder
database managed by the ISIC Global
Office. The new system can automatically send an email to cardholders with
expiring cards, providing information
on how they can renew their card.
Each ISIC exclusive issuing organisation, in meeting their issuing
obligations, is required to establish and regularly update an engaging ISIC country website, tailored to the needs of the local student
population and partners. In 2014 a number of new and redeveloped
ISIC country websites were introduced, each created in consideration of cardholders in the territory and appropriate language needs.
New developments in 2014 included:
•
•
•
•
ISIC Australia released a new mobile payment site for card
orders in 2014, making the online card application and payment
process easier for the user. Uploading the required ISIC card
application documents can now easily be done via a smartphone.
www.isic.com.au.
ISIC Czech Republic launched the new ISIC.cz website with a
modern fresh design based on the global ISIC identity. Optimised for mobile devices, students can easily find the information they are looking for, even from their smartphones. Cardholders can take advantage of a revised benefit database with
advanced search functionality, or attach their card image to a
virtual “My ISIC” profile to get access to exclusive offers and
more convenient online card verification. www.isic.cz.
A new website specifically tailored for cardholders in Egypt
went live in late 2014, with a user friendly and contemporary
interface. Available in both Egyptian Arabic and English, the
updated site reflects the global isic.org website.
www.isicegypt.net.
ISIC Germany re-launched its new website in November, featuring improved benefit search functionality and a vibrant
new look. The updated multi-language site includes an easy to
use online card ordering system for students, and valuable
information for potential partners looking to work with ISIC in
Germany. www.isic.de.
•
•
•
•
•
In mid-2014 ISIC Lithuania unveiled its revised website with
improved navigation, design, and content. Improvements were
also made to their online ordering system, allowing students
to take their card photo directly on the site and process their
order in under a minute. www.isic.lt.
A new website dedicated to the ISIC Mexico Capital Joven ISIC
project went live in Summer 2014. Capital Joven ISIC is a project aiming to equip youth in Mexico City with an ISIC card as
their official government identity card. Designed to give the
user better navigation during the card registration process,
the site features improved benefit search functionality, and
provides relevant, informative news for young people.
www.capitaljovenisic.org.mx.
ISIC Portugal published its dedicated ISIC website online in
August 2014. The team sought to develop a user friendly, interactive and appealing site where ISIC cardholders can easily
search for discounts and partners in Portugal. www.isic.pt.
ISIC Russia re-released its local website including an improved
benefit search function, enabling students to have easier access
to benefit information with easy-to-use filtering options. The
website also features a dedicated page for the ISIC MasterCard partnership in Russia, with a number of financial co-brand
partners highlighted. www.isic.ru.
As part of an effort to improve the value proposition of ISIC in
the UK, a new ISIC UK website was launched in quarter 3 of
2014 with an eye-catching design and up-to-date ISIC benefits on display. The site features a refreshed user interface,
with further improvements planned for 2015.
www.myisic.co.uk.
Left page: The updated ISIC App in action.
Images (top, left to right): ISIC websites from Germany, Portugal and Russia.
26
27
ISIC community outreach
ISIC issuing organisations around the world engage
existing and prospective cardholders in a number of
unique and creative ways in order to spread the word
about ISIC and open up new opportunities to students.
Throughout 2014 ISIC Association members undertook a multitude of
community outreach activities in support of local students and their
experiences, from university roadshows and competitions, to magazines,
fundraisers and career guidance events. 2014 showcased a number of
highlights around the world, including, but not limited to:
On campus
• The ever-popular Czech Republic ISIC TOUR took place again in
2014, visiting 15 universities across 8 cities. The tour attracted
over 35,000 students, with 7,000 valid ISIC cardholders receiving
a special ISIC package full of giveaways from ISIC partners.
• In November 2014, ISIC Indonesia signed on as an official media
partner for Jazz Goes to Campus (JGTC), a leading event on the
calendar for Indonesian students each year. JGTC is the oldest jazz
festival in Indonesia, initiated and operated by the Student Board
of the Faculty of Economics Universitas Indonesia (FEUI), and showcases Indonesian student’s creativity, and passion for jazz music.
• ISIC Mexico, together with Mundo Joven, Aeromexico and BANAMEX,
joined forces for the BSMART - ISIC Tour visiting 12 leading universities across Mexico in February and March 2014. Students who
applied for the BSMART payment card during the tour received a
free ISIC card.
• To time with the back to school period, ISIC Slovakia undertook a
university tour spanning 5 major universities, with each campus
visit attracting between 500 and 1,000 students. Students interacted with fun stands and games, each showcasing one of ISIC
Slovakia’s partners including Lenovo University, ŠEVT (office and
school supplies), and youth and student travel agency CKM 2000
Travel. A complementary photo competition throughout the tour
also gave participating students the chance to win a computer
package from Lenovo University.
Above: Entrants of ISIC Finland’s Shipping you off to Europe competition.
Page right: ISIC Slovakia visited 5 universities as part of their campus roadshow (top);
ISIC Finland’s Shipping you off to Europe campaign (bottom left); ISIC Indonesia joined the Jazz Goes to Campus event in 2014 (bottom right).
Getting social
• At the end of 2014, ISIC Finland and MasterCard launched the
Shipping you off to Europe campaign which saw 6 students travel
to 3 European cities to try out ISIC benefits and the payment
functionality of the ISIC MasterCard. Students entered the competition by making a 1 minute video explaining why they should
win and how they would use their ISIC card in the destination city.
The lucky winners got to spend a free weekend in their destination
of either London, Prague or Paris, documenting their experiences
with ISIC benefits online. The campaign attracted over 10,000 visitors to the competition website page, and Facebook posts were
seen by more than 56,000 targeted viewers. The popularity of the
campaign will see it repeated in spring 2015.
• Especially for the festive season, ISIC Spain launched a cardholder
competition giving away prizes each day for a 2.5 week period in
December. Open to all ISIC cardholders worldwide, the campaign
presented a simple competition every day in exchange for enticing
prizes! Cardholders had the chance to win prizes from ISIC Spain’s
benefit partners, including Qatar Airways, Iberia Airlines, Deezer,
Bodyshop, and Lebara, with prizes ranging from airline tickets,
hotel accommodation, and special ISIC products.
28
Community action
• Responding to high youth unemployment rates in the country,
ISIC Bosnia-Herzegovina, launched an employment programme
for ISIC cardholders, Work is not a problem – there is work!. The new
programme is implemented in close co-operation with local businesses in Sarajevo and sees companies employ ISIC cardholders
based in Bosnia-Herzegovina for temporary positions, allowing
students to gain valuable work experience.
• Under a new green initiative, ISIC Lebanon is donating 8 percent
of the price of each ISIC card sold to the Lebanese Scout Federation and other environmental NGOs to help plant trees throughout Lebanon.
• ISIC Montenegro, together with the Montenegro Association of
Students of Economics, took the initiative to ensure fees collected
in 2014 from Association member ISIC cards were donated to support the treatment and recovery of a youth affected by paralysis.
• In July 2014, ISIC Mexico participated in BECATON, a major event
for all Mexican students each year. With over 5,000 student participants, BECATON sees approximately 110 schools in Mexico
announce their annual scholarships to students over the course of
2 days. ISIC Mexico participated in the side line activities by creating a prize draw giving ISIC cardholders the opportunity to win
1 of 6 scholarships for computer or English courses, sponsored by
partner CETEC.
• To support students in a challenging job market, ISIC Slovenia co-ordinated a careers event free for ISIC cardholders in early 2014.
Over the course of 3 days, students could attend multiple seminars
covering topics including finding a job post-graduation, building
self-confidence, working abroad, and a personal banking and budget
workshop led by ISIC Slovenia co-brand partner SKB Bank.
• By taking part in Adyapana, the leading Sri Lankan education and
career guidance exhibition for students, ISIC Sri Lanka was able to
reach out to thousands of students and academics from institutions across the country to raise the profile of ISIC. As a result,
3 new academic co-brand agreements with educational institutes
are being established.
29
In-print
• In an effort to grow awareness during the Southern Hemisphere
back to school period, ISIC Brazil undertook a print media campaign. The campaign included producing flyers and printing advertisements in 3 top newspapers with a combined distribution of
over 844,000 readers, and led to improved sales and brand recognition in the market.
• ISIC Lithuania re-launched its ISIC Pulsas magazine in 2014, which
has been produced for over 10 years. Now more than just an ISIC
benefit publication, the refreshed twice annual magazine, features
informative content covering all aspects of student life including
entertainment ideas, travel guidance, study tips and motivational
stories from other students. The 40-page magazine highlights both
top international and Lithuanian ISIC benefits for cardholders
through a special pull-out publication, and is distributed to all
cardholders, as well as universities, dormitories, popular student
cafes, and on trains.
Above (top left to right): Students in Mexico; Students in Sri Lanka participate in Adyapana; ISIC Slovenia partner SKB was involved in a 3 day careers event.
Right: ISIC media campaign in Brazil (top); ISIC Lithuania’s refreshed magazine ISIC Pulsas (bottom).
Photograph by Gook Siang, ISIC 60 Great Experiences Student Photo Competition entrant.
30
31
Belgrade, Serbia, the location of the 2015 ISIC Event from 12 - 14 May 2015.
ISIC Event & ISIC Award
The 2014 ISIC Event took place in the Asia region for
the first time, with Seoul, South Korea hosting the
event from 21 – 23 May 2014.
First held in Tallinn, Estonia in 2011, the annual
ISIC Event is a leading and unique event for
key organisations engaged with the international student community and the ISIC card.
Bringing together the entire global ISIC distribution network, including ISIC issuers, ISIC
global partners, endorsement partners, and
student organisations, the event creates a platform for collaboration, knowledge sharing innovation, and business development, ultimately
improving ISIC worldwide and positively impacting student cardholders.
Based in the thriving education hub of Seoul,
ISIC managers from close to 80 different
countries, and 20 global benefit and strategic
partner representatives participated in the 3
day event. The intensive 2015 programme was
developed to provide ample opportunities for
delegates to share experiences and key business learnings, with open seminars covering
topics including academic co-brands, benefit
portfolio development, communications tools,
and card technology. Diverse presenters offered alternative viewpoints on the international student market throughout the event,
with speakers representing British Council
IELTS, UNESCO, MasterCard, The Economist,
and technology solutions specialist HID Global.
A highlight of the 3 day programme was a
panel discussion, which saw students from
around the world offer their insight and opinions on research results uncovered by the ISIC
International Research undertaken in 2013.
2015 ISIC Event: Belgrade, Serbia
The ISIC Event takes place in another location
on a different continent on a rotational basis
each year. In 2015 the ISIC Event heads back
to the Europe region, with Belgrade, Serbia
selected as the host city. The largest city in
Serbia, Belgrade is the education and cultural
hub of Southeastern Europe, making it a vibrant,
youthful city and fitting location for the ISIC
Event. Following feedback from both ISIC issuers and partners, the 2015 ISIC Event programme will continue to have a strong focus
on training and workshops for ISIC issuers, as
well as additional opportunities for networking with participants and partner representatives from around the world.
Institute of International Education
recognised as 2014 ISIC Award winner
As part of a special ceremony during the 2014
ISIC Event, the Institute of International Education (IIE) was recognised as the 2014 ISIC
Award winner for their dedication and efforts
to advance access to higher education and
boost student mobility worldwide.
IIE was a distinct winner for the ISIC Association in 2014, particularly for their ambitious
Generation Study Abroad initiative which aims
to see the annual number of students from
the United States studying abroad doubled to
600,000 students by the end of 2019. Generation
Study Abroad recognises that international experience, and understanding and appreciating
cultural differences is one of the most important
components of a 21st Century education – a
view wholly supported by the ISIC Association.
As part of the Award, IIE received a €10,000
financial contribution, sponsored by MasterCard, to support the continuation of the organisation’s unique work to promote education
access and foster an inter-connected world.
The ISIC Award supports existing organisations
and efforts aiding access and reducing barriers
to higher education. The ISIC Award was created on the belief that education is a fundamental
right for all and has the ability to help facilitate intercultural diversity and understanding,
and promote global stability. The ISIC Association has a core role to play in assisting both
individuals who are currently studying, as well
as those people who aspire to participate and
excel in higher education but are restricted by
social, economic, cultural and physical barriers.
2013 ISIC Award winner:
Update from the University of the People
“Thanks to the ISIC Award, UoPeople has been
able to sponsor several students towards full
degrees at UoPeople, who otherwise could not
have afforded even the minimal exam processing
fees our students are required to pay. Receiving
the ISIC Award has brought UoPeople one step
closer to realising its goal of democratising
higher education, making it a right for all, rather
than a privilege for a few. The support of ISIC is
crucial for UoPeople’s growth, and ensures that
any qualified student around the globe will have
access to higher education, regardless of financial, geographic or cultural constraints.”
Top row (left to right): Technology solution specialist HID Global were a key partner at the 2014 ISIC Event;
Students participate in a discussion panel; Participants enjoying the 2014 ISIC Event in Seoul.
Left: IIE was recognised as the 2014 ISIC Award winner.
32
33
Financial activities
As at 31 December 2014, the ISIC Association
remains in a healthy financial position, with
cash reserves totalling €1.334 million.
As a non-profit organisation, the ISIC Association ensures that any surpluses made through
ISIC card operations are included in the reserves
of the ISIC Association in order to ensure financial stability. As an alternative, partial surpluses are invested back into projects related to
the development of the ISIC programme on
an international scale and projects which will
benefit all cardholders worldwide, such as IT
and online improvement projects.
Income Statement for the financial year 1 January - 31 December 2014
Amounts in Euros (EURO)
2013
2014
Other operating income
0
50,000
Other external expenses
(84,603)
(64,625)
Profit/(Loss) before financial items
(84,603)
(14,625)
26,750
37,196
(107)
(558)
(57,960)
22,012
2013
2014
Investments in subsidiary
18,000
18,000
Fixed Assets
18,000
18,000
Receivables
1,077,359
903,484
Cash at bank and in hand
1,138,428
1,334,315
Current Assets
2,215,787
2,237,800
Total Assets
2,233,787
2,255,800
2,225,787
2,247,800
Short term liabilities
8,000
8,000
Total Liabilities
8,000
8,000
2,233,787
2,255,800
Financial income
Financial expenses
Profit/(Loss) for the year
Balance Sheet - Year ended 31 December 2014
Each year the annual ISIC Association budget
is prepared by the ISIC Global Office B.V., in
collaboration with the ISIC Board. Except in
extraordinary circumstances, the budget for
the following financial year (1 January to 31
December) is presented to all ISIC Association
members a minimum of 2 months before the
start of the next calendar year and approved
by electronic voting.
How is revenue created?
Revenue for the ISIC Association is generated
by the annual service fee charged to all ISIC
issuing organisations for each card ordered.
The ISIC Pricing Model, valid for all Licensed
Authorities (LAs) and Provisional Licensed
Authorities (PLAs), determines the fee paid
(in Euro) per ISIC, IYTC or ITIC card in each
individual territory. Based on a set of 12 different ISIC fees, the pricing model is designed
to reflect local market income levels, with
each level linked to a pre-defined range of per
capita ‘Purchasing Power Parity’ levels in a
territory as defined by the International Monetary Fund (IMF), and assessed on the GDP
PPP (Gross Domestic Product at Purchasing
Power Parity per capita). Spanning the 12 different fee levels, the pricing model is straightforward, transparent, and does not allow for
alternate interpretations, while at the same
time the model takes in to consideration the
purchasing power of the multiple territories
around the globe where cards are issued.
Photograph by Christoph Kraus, ISIC 60 Great Experiences Student Photo Competition entrant.
Amounts in Euros (EURO)
Assets
Liabilities and Equity
Retained Earnings (Equity)
Liabilities and Equity
Audited accounts: At the time of print, the 2014 financial figures have been mutually agreed by the ISIC Association Board and Price
Waterhouse Coopers, the independent auditors, and are awaiting final approval.
34
ISIC issuing organisations worldwide
Andorra
Government of Andorra/
Associació Carnet Jove
Andorra
Angola
Expresso Angola
Argentina
Socialnet
www.isic.com.ar
Armenia
MGA Continent
www.isic.am
Australia
STA Travel Australia
www.isiccard.com.au
Austria
STA Travel Austria
www.isic.at
Azerbaijan
STI Azerbaijan
www.isic.az
Bahrain
Omega Travel and Tours
Bahrain
SPS Affinity Bahrain
Bangladesh
Infinia Alive
Belarus
ICYE
Dominican Republic
ODTE
www.isic.com.do
Gibraltar
VIAJOVEN
www.isic.es
Israel
ISSTA
www.issta.co.il/isic
Botswana
MTC Consultancy Holding
Ecuador
Grupo IDIOMAS
www.isicecuador.com
Greece
ROBISSA S.A.
www.isic.gr
Italy
CTS
www.isic.it
Egypt
Egyptian Student Travel
Services (ESTS)
www.isicegypt.org
Greenland
KILROY Denmark A/S
www.isicdanmark.dk
Jamaica
Global Choices
www.groupspaces.com/
ISICJAMAICA
Brunei
Anthony Tours &
Travel Agency
www.anthonytours.com
Bulgaria
ASAS
www.isic.bg
Cameroon
Career Library
Canada
Canadian Federation
of Students-Services
www.isiccanada.ca
Chile
HI Chile
www.isic.cl
China
Student Life China
www.isicchina.com
Colombia
Consorcio ISIC Colombia
www.isiccolombia.org
Belarus
Republic Association
of International Youth
Exchanges and Tourism
Costa Rica
www.isic.cr
Belarus
STAR Travel Belarus
www.startravel.by
Croatia
STA putovanja
www.isic.hr
Belarus
Youth Travel Centre
Cuba
Turismo Joven
Belgium
BYSS
www.isic.be
Network of ISIC Licensed Authorities, Provisional Licensed
Authorities, and Independent Appointed Offices.
Bosnia-Herzegovina
Auctus Ngo
www.isic.ba
Brazil
Student Travel Bureau
www.carteiradoestudante.com.br
Cyprus
SIG
Benin
OVEJ - SYTO Benin
Czech Republic
GTS Alive s.r.o.
www.isic.cz
Bolivia
Ciudad Mundo
www.isicbolivia.com
Denmark
KILROY Denmark A/S
www.isicdanmark.dk
El Salvador
Mundo Joven
Estonia
FESU
www.isic.ee
Faroe Island
KILROY Denmark A/S
www.isicdanmark.dk
Fiji Islands
Beachcomber
Island Resort
Finland
KILROY Finland OY
www.isic.fi
France
Global Youth &
Student Community
www.isic.fr
Gambia
Global Cultural Exchange
Gambia
Interexchange Gambia
Gambia
SYTO Gambia
Georgia
STI Georgia
www.bigsale.ge/sti/
index.html
Germany
rds Reisedienst Deutscher
Studentenschaften GmbH
www.isic.de
Ghana
SYTO Ghana
www.isicghana.org
Guatemala
Comercializadora
de Viajes Guatemala
www.mundojoven
guatemala.com
Honduras
www.isic.cr
Hong Kong
Hong Kong Student
Travel Limited
www.isic.hk
Hungary
Diákigazolvány Kft.
www.isic.hu
Iceland
KILROY Iceland ehf.
www.isic.is
India
STIC Youth travels pvt ltd
www.isic.co.in
Jamaica
JOYST Trinidad
Japan
ISIC Japan
www.isic.jp
Jordan
IAESTE Jordan
www.iaestejo.com
Jordan
Space Travel & Tourism
www.space-tourism.
com.jo
Kazakhstan
KazRENA
www.myisic.kz
Kenya
Charleston Travel
www.isic.co.ke
Libya
Libyan Youth &
Students Travel
www.isic.ly
Liechtenstein
STA Travel Austria
www.isic.at
Lithuania
Zig Zag Travel
www.isic.lt
Luxembourg
GSC Luxembourg
www.isic.fr/isic-accueil/
isic-au-luxembourg
Macau
Hong Kong Student
Travel Ltd
www.isic.hk
Macedonia
TA Aurora Tours
www.isicmacedonia.com
Malaysia
MSL Travel Sdn Bhd
www.msltravel.com
Mali
SYTO Mali
www.isic.fr/isic-voyages/
isic-au-mali-2/
Mongolia
New Choice
Mongolia
SSS Travel Co. LTD
Mongolia
Union of Mongolian
Students
Montenegro
IUVIA Montenegro
www.isic.me
Nepal
Zen Nepal
www.isicnepal.com
Netherlands
Kilroy Netherlands B.V.
www.isicnederland.nl
New Zealand
NNS New Zealand Limited
www.isiccard.co.nz
Nicaragua
Nigeria
Diversified Quancepts
& Styles LTD
Nigeria
Infinia Alive
Nigeria
360INFOMOBILE LTD
Kosovo
Pro Youth NGO
www.isickosova.com
Malta
National Student
Travel Foundation
www.nsts.org/isic
Kyrgyzstan
Kyrgyz Concept Ltd.
Mauritius
Atom Travel Services Ltd
Iran
Farshebaad Company
www.tcis.ir
Kyrgyzstan
Muza Tours and Travel
Mauritius
Global Destination
Iran
University of Tehran
www.isicard.ir
Latvia
ISIC.Lv
www.isic.lv
Mexico
Credenciales de Valor
SA de CV
www.isic.org.mx
Norway
KILROY Norway A/S
www.isic.no
Iraq
Al- Dowaly Travel
and Tourism
Lebanon
Campus Travel
www.isiclebanon.com
Moldova
STM Acord
www.isic.md
Pakistan
Alive Pakistan
www.isic.com.pk
Iraq
Bahr Alnada for Travel
and Tourism
Libya
Hormuz Tours
www.hormuztours.com
Monaco
Global Youth &
Student Community
www.isic.fr
Panama
Educaviajes Panama S.A.
Indonesia
PT Alive Indonesia
www.isic.co.id
Ireland
Student Benefits Ltd
www.isiccard.ie
35
Nigeria
SYTO Nigeria
Nigeria
Reme-Star Travels
Nigeria
HRG Nigeria
Paraguay
Social Net SA
www.isic.com.py
Peru
INTEJ
www.isic.pe
South Korea
KISES
www.isic.co.kr
Ukraine
I-Union.UA
www.isic.org.ua
Philippines
MC Travel Corporation
South Sudan
FCM Travel Solutions
(Charleston Travel Ltd)
United Arab Emirates
Infinia Alive
www.isic.ae
Spain
VIAJOVEN
www.isic.es
United Kingdom
ISIC UK Limited
www.myisic.co.uk
Sri Lanka
United Ventures Pvt Ltd
www.isic.lk
United Kingdom
NUS
www.nus.org.uk/en/
nus-extra/
Poland
Almatur Association
www.isic.pl
Portugal
Pumpkintreasure Lda
www.isic.pt
Puerto Rico
Nuestraescuela
Qatar
Regency Travel & Tours
Romania
Asociatia pentru Sprijinirea
Tinerilor Studentior si
Profesorilor (ASYST)
www.isic-romania.ro
Suriname
ETOS
Sweden
KILROY Sweden AB
www.isic.se
Switzerland
STA Travel Schweiz AG
www.isic.ch
Russia
Sputnik
www.isic.ru
Syria
Seabar
www.isic-sy.org
San Marino
(see Italy)
Taiwan
Kang Wen w
ww.travel934.org.tw
Saudi Arabia
EF Education First
Senegal
SYTO Senegal
Serbia
IUVIA NGO
www.gpa.rs/kartice/
isic-kartica
Singapore
NNS Singapore Holding
Private Limited
www.isic.com.sg
Slovakia
CKM SYTS
www.isic.sk
Tajikistan
LLC Tomson
Tanzania
Escape - Student &
Adventure Travel Tanzania
www.escape-tanzania.
com/isic
Thailand
STA Travel Co., Ltd.
www.isic.co.th
Tunisia
ATATJ
Tunisia
SYTravel Tunisia
Slovenia
STA Ljubljana
www.isic.si
Turkey
Alpega
www.isic.org.tr
South Africa
STA Travel South Africa
www.isic.co.za
Uganda
Student and Travel
Youth Uganda
www.isic.co.ug
Uruguay
Open Doors SRL
www.isic.com.uy
USA
STA Travel, INC
www.myisic.com
Vatican
CTS
www.isic.it
Venezuela
IVI Venezuela
www.carnetestudiante.com
Vietnam
Worldwide Agency
www.isic.com.vn
Yemen
Balfakih Computers
www.isicyemen.org
Zambia
Destination Zambia Ltd
Zimbabwe
Premier Travel & Tours
ISIC Association
Keizersgracht 174-176 | 1016DW Amsterdam | The Netherlands
[email protected] | www.isicassociation.org | www.isic.org

2014 ISIC Association Annual Report

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