2016 Nissan | Warranty Information Booklet

Transcription

®
2016
WARRANTY INFORMATION BOOKLET
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2015 Nissan North America, Inc. All rights reserved.
1982674-EN-Warranty-cover.indd 1
Publication No.: WB2E
NALLU2
WB16EA
NALLU4
Printing : March 2016
2/5/16 2:00 PM
2016MY NISSAN Warranty Information Booklet Supplement
The information contained within this supplement amends the 2016MY NISSAN
Warranty Information Booklet by updating the warranty for the Vapor Vent Tube
connecting the fuel tank to the evaporative emission canister for vehicles sold in the
United States, U.S. associated territories, and Canada to 15 years or
150,000 mi (240,000 km), whichever occurs first.
All other warranty terms, limitations, and conditions remain unchanged.
This covers all 2016MY NISSAN vehicles except the NISSAN LEAF and the
NISSAN TITAN XD Diesel.
Please read carefully and keep with the NISSAN Warranty
Information Booklet in your vehicle.
Printing: May 2016
Publication No.: SU16EA NWIBU0
TABLE OF CONTENTS
1
WARRANTY COVERAGE AT A GLANCE
22
BRIDGESTONE FIRESTONE TIRE LIMITED
WARRANTY
2
NISSAN’S CUSTOMER CARE PROGRAM
4
NISSAN’S COMMITMENT TO CUSTOMER
SATISFACTION
25
GOODYEAR/DUNLOP TIRE LIMITED
WARRANTY
5
2016 NEW VEHICLE LIMITED WARRANTY
32
CONTINENTAL/GENERAL TIRE LIMITED
WARRANTY
9
FEDERAL VEHICLE EMISSION CONTROL
LIMITED WARRANTIES
35
HANKOOK TIRE LIMITED WARRANTY
12
CALIFORNIA VEHICLE EMISSION
CONTROL WARRANTIES
38
KUMHO TIRE LIMITED WARRANTY
41
MICHELIN TIRE LIMITED WARRANTY
18
SEAT BELT LIMITED WARRANTY
43
TOYO TIRE LIMITED WARRANTY
19
DROP IN BEDLINER LIMITED WARRANTY
48
YOKOHAMA TIRE LIMITED WARRANTY
20
BFGOODRICH TIRE LIMITED WARRANTY
50
FALKEN TIRE LIMITED WARRANTY
TABLE OF CONTENTS
56
ORIGINAL EQUIPMENT TIRE LIMITED
WARRANTIES
68
REPLACEMENT BATTERY LIMITED
WARRANTY
57
IMPORTANT TIRE SAFETY INFORMATION
70
GENUINE NISSAN PARTS AND
ACCESSORIES
63
LIMITED WARRANTY ON GENUINE
NISSAN REPLACEMENT PARTS, GENUINE
NISMO S-TUNE PARTS, AND GENUINE
NISSAN ACCESSORIES
71
CORROSION PROTECTION GUIDELINES
72
ROADSIDE ASSISTANCE
65
NISSAN LIFETIME REPLACEMENT PANEL
CORROSION LIMITED WARRANTY
74
NISSAN SECURITY+PLUS® VEHICLE
PROTECTION PLANS
66
GENUINE NISSAN ORIGINAL EQUIPMENT
MUFFLER, GENUINE NISSAN SHOCK
ABSORBER AND STRUT LIFETIME
LIMITED WARRANTY
1
Summary of Warranty Coverage*
0 miles
Basic Coverage
90,000 mi
36 months / 36,000 miles
Corrosion Coverage (Perforation)
60 months / unlimited mileage
Powertrain Coverage
Federal Emission Performance
Federal Emission Defect
Federal Emission Long Term Defect
California Emission Performance
California Emission Defect
California Emission Long Term Defect
Seat Belt
** Click HERE to see SUPPLEMENT **
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
2
NISSAN CARES...
Both Nissan and your Nissan dealer are dedicated to
serving all your automotive needs. Your complete satisfaction with your vehicle and your Nissan dealer are our
primary concerns. Your Nissan dealer is always available to
assist you with all your automobile service requirements.
If, however, a situation arises that you believe has not
been addressed to your satisfaction, we ask that you
take the following steps:
STEP 1:
Discuss the situation with the dealership’s manager. If a
problem still exists, contact the dealership’s Consumer
Affairs Manager or owner. They are best equipped to
resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our (Nissan’s) Consumer
Affairs Department using our toll free number:
The Consumer Affairs Department will ask for the following information:
쮿 Your name, address, and telephone number
쮿 Vehicle identification number (on dashboard)
쮿 Date of purchase
쮿 Current odometer reading
쮿 Your Nissan dealer’s name
쮿 Details of the concern
Or you can write to Nissan with the above information
at:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to
satisfactorily address the issue with your vehicle, a
special automotive complaint resolution program called
BBB AUTO LINE is available to you. The BBB AUTO
LINE program is independently operated by the Council
of Better Business Bureaus, Inc. (BBB).
For information about the BBB AUTO LINE in your area,
please call us (Nissan) at the same toll free number
1-800-NISSAN-1 (1-800-647-7261). We will be
happy to provide you with information about BBB AUTO
LINE. Or, you may contact the BBB directly at:
BBB Auto Line
Council of Better Business Bureaus, Inc.
3033 Wilson Blvd., Suite 600
Arlington, VA 22201
1 (800) 955-5100
If you call the BBB, its staff will take down details of your
complaint by telephone. They will ask for the same
information as described in Step 2.
The BBB AUTO LINE program consists of two parts,
mediation and arbitration. The BBB will attempt to
assist you to resolve the problem during mediation. If a
satisfactory resolution has not been achieved during
mediation, you will have the opportunity to personally
present your case before an impartial arbitrator or threeperson panel. The arbitrator(s) will make a decision after
the arbitration hearing.
The BBB will, in most cases, send you a final decision
within forty (40) days (plus 7 if you have not contacted
the proper person from the dealership or Nissan) unless
you delay the process. If you do not accept the decision,
it will not be legally binding on you or Nissan. However
in some states, if the decision is not accepted, it may be
introduced either by you or by Nissan, as evidence in
any potentially related court action.
(Continued on next page)
BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable
Federal law and regulations. In states where BBB
AUTO LINE is available, you are required to use
BBB AUTO LINE before exercising rights or seeking remedies under Title I of the Federal MagnusonMoss Warranty Act, 15 U.S.C. §2301, et. seq. If
you choose to seek remedies other than those created by Title I of the Magnuson-Moss Warranty Act,
(for example, under state law), that Federal Act
does not require you to first use BBB AUTO LINE.
The program is still available to you, however, and
may be of considerable assistance. Some states
specify that informal dispute settlement mechanisms such as BBB AUTO LINE must be used before you may use state-operated complaint resolution processes, before you may file a lawsuit under
state law, and/or before you may have certain other
rights or remedies available under state law. In accordance with those states’ laws, Nissan requires
the prior use of BBB AUTO LINE in good faith before you resort to such other processes, file a
lawsuit, or seek other remedies provided by state
law. Please see the “Supplement to 2016 Nissan
Warranty Information Booklet & 2016 Nissan Owner’s Manual” for additional information.
BBB AUTO LINE may not be available in all states. We,
Nissan, would be pleased to provide you with information about the availability of BBB AUTO LINE in your
state, or call the BBB AUTO LINE number listed above.
For additional information on the Auto Line program,
please refer particularly to the information on your state
in the “Supplement to 2016 Nissan Warranty Information Booklet, and 2016 Nissan Owner’s Manual”.
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4
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occasionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “adjustment” programs). In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.
Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-800NISSAN-1 (1-800-647-7261) to discuss your concern. You will need to provide the Model, Model Year,
VIN (Vehicle Identification Number), mileage, maintenance history, a detailed explanation of the concern, and
why you believe that Nissan should be responsible for
the repair. Your request will be individually investigated
and you will be informed of Nissan’s decision.
Please review the “Supplement to the 2016 Nissan
Warranty Information Booklet & 2016 Nissan Owner’s Manual” for important information concerning
consumer rights in your state.
WHO IS THE WARRANTOR
Nissan1 warrants all parts of your 2016 Nissan vehicle
supplied by Nissan, except for those listed elsewhere
under the caption “WHAT IS NOT COVERED.”
APPLICABILITY
쮿
쮿
This warranty is provided to the original and subsequent owner(s) of a Nissan vehicle originally distributed by Nissan which is originally sold by a Nissan
authorized Nissan dealership in the United States,
and which is registered in the U.S. and normally
operated in the United States (including Alaska and
Hawaii), the United States territories (specifically
Guam, Saipan, American Samoa, Puerto Rico and
the U.S. Virgin Islands), and Canada.
This warranty is generally transferable from the original ‘owner other than a Nissan dealer’ (OWNER) to
subsequent owners of the vehicle at any time ownership of the vehicle is transferred, without any action on your part; except that this warranty is not
transferable but is instead VOID if during the first six
months after delivery to the original OWNER: (1)
ownership of the vehicle is transferred from the
original OWNER, and (2) the vehicle is registered
outside of the United States.
쮿
Your Nissan vehicle is manufactured to meet U.S.
regulations and environmental requirements. With
the exception of privately owned vehicles belonging
to members of the U.S. military or employees and
officers of the United States Government stationed
abroad, this warranty does not apply if an otherwise
covered vehicle is operated in, or relocated to, a
country other than those listed above under this
caption, except that it continues to apply if the vehicle is operated in full compliance with its proper
use as described in the applicable Owner’s Manual2
while touring outside of the United States, the U.S.
territories or Canada for a period not exceeding sixty
(60) consecutive days or sixty (60) days in any one
12 month period. Subject to the transferability restriction described above, this warranty applies to a
relocated vehicle which is returned to, and is registered and normally operated in the United States, the
U.S. territories or Canada, except for conditions due
to the vehicle’s foreign operation, e.g., use of inappropriate fuels or other fluids.
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Nissan1 makes available to you, and you are specifically required by Federal Law to use BBB AUTO
LINE [(800) 955-5100] before exercising rights or
seeking remedies under the Federal MagnusonMoss Warranty Act, 15 U.S.C. §2301, et. seq. You
are not required to first use BBB AUTO LINE if you
seek remedies not created by Title I of that Federal
law, except that you are required to first use BBB
AUTO LINE in good faith if you seek remedies created by state law, including your state’s lemon law,
if applicable state law provides for using a 703
compliant or similar process before filing suit.
Please refer to pp. 2-3 of this booklet and the
“Supplement to 2016 Nissan Warranty Information
Booklet & 2016 Nissan Owner’s Manual” for additional information.
1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
2 See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.
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LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
THE WARRANTY BEGINS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
FOR HOW LONG AND WHAT IS
COVERED
This warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commercial loss.
ENGINE
Cylinder heads and block and all internal parts,
rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel injectors, intake and
exhaust manifolds and supercharger, flywheel,
seals, and gaskets.
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, whichever is earlier.
쮿
BASIC COVERAGE
The basic coverage period is 36 months or
36,000 miles, whichever comes first.
This warranty covers any repairs needed to correct defects in materials or workmanship of all
parts and components of each new Nissan vehicle supplied by Nissan subject to the exclusions
listed under the heading “WHAT IS NOT COVERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
Bedliners will be repaired to commercially acceptable standards subject to the conditions and
limitations listed in ⬙WHAT IS NOT COVERED.⬙
POWERTRAIN COVERAGE
The Powertrain coverage period is 60 months or
This warranty covers any repairs needed to correct defects in materials or workmanship.
Powertrain coverage applies to components
listed below under the headings Engine, Transmission and Transaxle, Drivetrain, and Restraint
System, supplied by Nissan subject to the exclusions listed under the heading “WHAT IS NOT
COVERED”.
TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and
converter housing, automatic transmission control
module, transfer case and all internal parts, seals
and gaskets, clutch cover and housing, A/T cooler,
and electronic transmission controls.
쮿
쮿
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION
OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan1 does not authorize any person to create for
it any other warranty, obligation or liability in connection with this vehicle.
쮿
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DRIVETRAIN
Drive shafts, final drive housing, and all internal
parts, propeller shafts, universal joints, bearings,
seals and gaskets.
쮿
RESTRAINT SYSTEM
Air bags and related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rustthrough) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing applications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
쮿
TOWING COVERAGE
쮿
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited Warranties, including Emission and Seatbelt warranties, towing service to the nearest authorized Nissan dealership is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment and
wheel balancing, are covered only during the first
12 months or 12,000 miles, whichever comes first.
● Limited 6 month warranty coverage:
쮿
OE wiper blade inserts are covered for the first six
months of ownership.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair
or replacement of a warranted part is covered only
during the first 12 months, regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet). Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured parts.
Nissan reserves the right to make changes at any time,
without notice, to production and service parts in their
specifications, colors, and materials, including those used
in connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, functionally equivalent replacement parts may be used that do not
exactly match the original production part.
OBTAINING WARRANTY SERVICE
쮿
쮿
You must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of authorized Nissan dealers are listed in telephone directories and in www.nissanusa.com.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an authorized Nissan dealer in that country.
MAINTENANCE, DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual and your Nissan
Service & Maintenance Guide, and maintaining copies
of all maintenance records & receipts for review by
Nissan.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required maintenance should be kept and presented as proof of such
maintenance in connection with related warranty repairs. To assist you in maintaining appropriate records,
the maintenance log located in your Nissan Service &
Maintenance Guide can be used along with supporting
repair invoices, receipts and other such records.
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WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corrosion resulting from or caused by:
쮿 Failure to operate the vehicle in accordance with the
Owner’s Manual
쮿 Misuse, such as using the vehicle to tow
쮿 Failure of a component not covered by warranty
쮿 Racing and competitive driving
쮿 Theft, vandalism, fire, or flooding (including engine
water ingestion)
쮿 Accident, collision, being towed
쮿 Repairs performed by anyone other than an authorized Nissan dealer
쮿 Glass breakage, unless resulting from defects in
material or workmanship
쮿 Normal wear and tear, including dings, dents, chips,
or scratches
쮿 Damage caused by any automated or manually operated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
Owner’s Manual, or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
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DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
쮿 Alteration, tampering, or improper repair.
쮿 Installation of non-Nissan approved accessories or
components.
쮿 Improper installation of any Nissan approved aftermarket accessory or component.
쮿 A vehicle whose odometer mileage has been altered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and readily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered VOID if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
쮿 Stone chipping, chemical fallout (acid rain), tree sap,
salt, hail, windstorm, lightning, flood or other environmental conditions.
쮿
The items listed below are not covered under corrosion coverage (perforation from corrosion).
Exhaust system components.
Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is warranted for 12 months or 12,500 miles, whichever
comes first.
Corrosion other than perforation, such as cosmetic or surface corrosion due to defects in materials or workmanship. This is covered under the
Basic Coverage of the New Vehicle Limited Warranty.
Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE OR REPAIRS
쮿 Lack of performance of proper maintenance services as outlined in your Nissan Service & Maintenance Guide.
쮿 Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in your
Owner’s Manual .
쮿 Use of parts not equivalent in quality or design to
parts supplied by Nissan.
쮿
쮿
쮿
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MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services as specified in both your Owner’s Manual and
Nissan Service & Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight aiming, replacement of filters, replacement of windshield wiper
inserts, lubricants, coolant, worn brake shoes, pads,
drums and rotors and worn clutch discs, for example.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission
control system are not covered by this warranty, but are
covered by separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commercially acceptable standards which may include minor
appearance differences from the original bedliner.
NOTE:
The following pages are separate warranties
which may apply to your Nissan, such as those
covering vehicle emissions, seat belts, and tires.
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
EMISSION DEFECTS WARRANTY
Nissan1 warrants that your vehicle was designed, built
and equipped to conform at the time of sale with all
applicable United States emission standards.
This warranty covers any repairs needed to correct
defects in materials or workmanship which would cause
your vehicle not to meet these standards.
WHAT IS COVERED UNDER THE
DEFECTS WARRANTY
Covered components are listed below under the caption “WARRANTY PARTS LIST.” Exceptions to this
warranty are listed below under the caption “WHAT IS
NOT COVERED UNDER EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES.”
HOW LONG IS THE DEFECTS
WARRANTY
This warranty is for 3 years or 36,000 miles, whichever
occurs first. The warranty begins the date the vehicle is
delivered to the first retail buyer or put into use, whichever is earlier. Additionally, the engine control module /
onboard diagnostic device and catalytic converter(s)
listed below and indicated by an ⬙O⬙ under the caption
⬙WARRANTY PARTS LIST⬙ are covered for 8 years or
80,000 miles, whichever occurs first.
EMISSIONS PERFORMANCE
WARRANTY WHEN DOES THIS
WARRANTY APPLY
The Emission Performance warranty applies to your 2016
Nissan vehicle ONLY when both of the following occur.
1. The vehicle fails to meet applicable emissions standards as judged by an emissions test approved by
the Environmental Protection Agency (EPA).
2. This failure results or will result in some penalty to
you, such as a monetary fine or the denial of the right
to use your vehicle, under local, state or federal law.
For example, if your state requires an EPA approved
yearly vehicle inspection before you receive a renewed
license, this warranty applies to your vehicle. In areas
where there is no approved test program, this warranty
does not apply.
WHAT IS COVERED AND FOR HOW
LONG UNDER THE PERFORMANCE
WARRANTY
Nissan1 warrants that it will remedy any non-conformity
in your vehicle which causes it to fail an approved
emissions test during the first 24 months or
24,000 miles, whichever occurs first. This warranty
begins the date the vehicle is delivered to the first retail
buyer or put into use, whichever is earlier.
Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under the
caption “WARRANTY PARTS LIST” are covered by the
EMISSIONS DEFECTS WARRANTY described above.
9
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED UNDER EITHER
THE DEFECTS OR PERFORMANCE WARRANTIES.”
RIGHTS
state to state.
10
WHAT IS NOT COVERED UNDER
EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emissions control maintenance instructions of your Owner’s Manual and
your Nissan Service & Maintenance Guide.
2. Failures directly as a result of:
Failure to perform required emission control
maintenance as outlined in your Owner’s Manual
and your Nissan Service & Maintenance Guide.
Misuse, accident or modification.
Improper adjustment or installation of parts during
the performance of maintenance services.
Tampering with or disconnecting any part affecting vehicle emissions.
Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in
your Owner’s Manual.
3. In the case of the Performance Warranty, the use of
any part not certified in accordance with Federal
requirements which is defective or not equivalent
from an emissions standpoint to the original equipment part.
4. In the case of the Performance Warranty, costs of
determining the cause of a vehicle failing an EPA
approved emissions test if such failure is found not
to be covered.
5. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
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WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to an authorized Nissan dealer in the United
States at your expense.
You must also maintain your vehicle as outlined in the
maintenance instructions in your Nissan Service &
Maintenance Guide.
WHAT NISSAN WILL DO
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failure of an EPA approved emissions test. You must provide proof of this failure when
making your claim.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers.
No claim will be denied under the Performance Warranty because you use a non-Nissan but EPA certified
part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT
PARTS
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Parts and Accessories section of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular maintenance should be kept in the event questions arise
concerning maintenance. The receipts should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. In the
case of the Performance Warranty, you may also contact or report any violations to the Office of Transportation and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency, Ariel
Rios Building (6405J), 1200 Pennsylvania Avenue,
N.W, Washington, D.C. 20460
WARRANTY PARTS LIST
쮿
Fuel injection system
䡩 Engine control module/onboard diagnostic device
쮿 Oxygen sensor(s)
쮿 Mass air flow sensor
쮿 Intake manifold
쮿 Throttle body
䡩 Catalytic converter(s)
쮿 Exhaust manifold(s)
쮿 Exhaust tube from manifold to catalytic converter
䡩 Front exhaust tube with catalytic converter permanently attached
쮿 Camshaft position sensor(s)
쮿 Crankshaft position sensor(s)
쮿 Spark plugs, ignition coil and wires
쮿 Ignition control module
䡩
Exhaust manifold with catalytic converter permanently attached
쮿 Evaporative emission control system
쮿 Fuel filler neck restrictor and check valve
쮿 Fuel tank and filler cap
쮿 Idle air control system
쮿 Positive crankcase ventilation system
쮿 Exhaust gas recirculation (EGR) control system
쮿 Pulsed secondary air injection system and valves
쮿 Hoses, clamps, fittings, tubing, sealing gaskets or
devices and mounting hardware used in above systems
쮿 Vacuum and temperature sensitive valves and
switches used in above systems
쮿 Electronic sensors and controls used in above systems
The Emission Performance or Defect Warranty
may be subject to future governmental administrative action. Nissan reserves the right to
change the terms of the warranty to be consistent with these actions. See your dealer for information regarding possible changes.
o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.
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CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
The following statement is required to be provided by regulations of the California Air Resources Board.
MANUFACTURER’S WARRANTY
COVERAGE
OWNER’S WARRANTY
RESPONSIBILITIES
For 3 years or 50,000 miles (whichever occurs first):
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
1)
If your vehicle fails a Smog Check
inspection, all necessary repairs and adjustments will be made by Nissan to ensure
that your vehicle passes the inspection.
This is your emission control system PERFORMANCE WARRANTY.
As the vehicle owner, you are responsible for the performance of the required maintenance listed in your
Owner’s Manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but
Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
2)
If any emission-related part on your vehicle
is defective, the part will be repaired or replaced by Nissan. This is your short-term
emission control system DEFECTS
WARRANTY.
The California Air Resources Board is pleased to explain the emission control system warranty on your
2016 vehicle3. In California, new motor vehicles must
be designed, built and equipped to meet the State’s
stringent anti-smog standards. Nissan4 must warrant
the emission control system on your vehicle for the
periods of time listed below provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
If an emission-related part listed in this
warranty booklet specially noted with coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced by Nissan. This is your long-term
emission control system DEFECTS
WARRANTY.
You are responsible for presenting your vehicle to a
Nissan dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Nissan’s Consumer Affairs Department at 1-800-NISSAN-1 (1-800647-7261) or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
1 These warranties apply to all California and 50-state emission equipped 2016 model year Nissan vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 These warranties additionally apply to all Model Year 2016 Zero Emission Vehicles (ZEVs) sold in the state of New York.
3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
The following is Nissan’s4 new vehicle emission
control warranty statement for vehicles certified
for sale in California and sold for registration as a
new vehicle in California, Connecticut, Delaware,
Maine, Maryland, Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode Island, Vermont or
Washington only.
RIGHTS
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY.
state to state.
Nissan does not authorize any person to create for
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
Nissan warrants that your vehicle was designed,
built and equipped to conform with all applicable
requirements of the California Air Resources
Board. This warranty covers any part which affects applicable regulated emission(s).
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
occurs first. Additionally, the components listed under
the caption “Long-Term Emission System Defects Warranty Parts List” are covered for 7 years or 70,000 miles,
whichever occurs first, and except that the catalytic
converter and engine control module (ECM) are warranted for 8 years or 80,000 miles, whichever occurs
first. The warranty begins the date the vehicle is delivered to the first retail buyer or put into use, whichever is
earlier.
Some items require scheduled replacement before
50,000 miles. These items are warranted only up to the
replacement interval. The replacement intervals are outlined in the maintenance instructions in your Nissan
Service & Maintenance Guide.
13
14
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Xoo
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Water
Control Valve
X
RH
X
ERG
Cooler
X
X
X
X
EGR
X
X
X
X
X
X
Turbocharger
X
X
X
X
Mass Air Flow Sensor
X
X
X
Knock Sensor
X
X
Transmission
Control Module
X
X
X
X
X
X
X
X
Torque Converter
Drive Plate
X
X
X
Signal Plate
X
X
X
Flywheel
X
X
X
X
Three-Way
Catalysto
X
X
X
Center Exhaust Tube
X
X
X
X
X
Front Exhaust Tube
X
X
X
X
Front Exhaust Tube
w/Catalytic Convertero
X
X
X
X
X
Exhaust Manifold
X
Exhaust Manifold
X
Intake Manifold
Collector
Throttle Body
X
Intake Manifold
Engine Control
Moduleo
X
Evaporative
Emission
Canister
Fuel Tank
370Z / 370Z
NISMO/370Z
Roadster
Altima 2.5L
Altima 3.5L
Frontier 2.5L
Frontier 4.0L
Juke / Juke
NISMO / Juke
NISMO RS
Maxima
Murano NonHEV
Pathfinder NonHEV
Quest
Rogue Non-HEV
Sentra
EGI Wiring
Harness
LONG-TERM EMISSION SYSTEM
DEFECTS WARRANTY PARTS LIST
X
X
15
Water
Control Valve
ERG
Cooler
EGR
Turbocharger
Knock Sensor
Transmission
Control Module
Torque Converter
Drive Plate
Signal Plate
Flywheel
Three-Way
Catalysto
X
Center Exhaust Tube
X
Front Exhaust Tube
X
X
Front Exhaust Tube
X
X
Exhaust Manifold
X
Exhaust Manifold
X
Intake Manifold
Collector
Throttle Body
X
Intake Manifold
Engine Control
Moduleo
X
Evaporative
Emission
Canister
Fuel Tank
TITAN NonDiesel
TITAN Diesel
Versa / Versa
Note
EGI Wiring
Harness
X
See 2016 Nissan Warranty Information Booklet Supplement.
X
X
X
o = Long Term Federal Emission Parts covered for 96 months or 80,000 miles
oo = This part repair is less than the California high cost threshold; however, it is classified as a Long Term Federal Emission Part and is covered for 96 months or 80,000 miles, whichever
comes first.
16
EMISSIONS PERFORMANCE
WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2016 Nissan vehicle only if
it fails to pass a California “smog check” test or equivalent.
WHAT IS COVERED AND FOR HOW LONG5
Nissan warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
3 years or 50,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to service,
whichever is earlier.
Exceptions to this warranty are listed under the caption
“ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your Owner’s Manual and
2. Failures directly as a result of:
Lack of performance of required emission control
maintenance as outlined in your Owner’s Manual
and your Nissan Service & Maintenance Guide.
Misuse, accident or modification.
Improper adjustment or installation of parts during
the performance of maintenance (non-warranty)
services.
쮿
쮿
쮿
Tampering with or disconnecting any part affecting vehicle emissions.
Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in
your Owner’s Manual.
3. In the case of the Performance Warranty, the use of
any non-Nissan part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions stand point to the
original equipment part.
4. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of
determining the cause of a vehicle failing a
California “smog check” test if such failure is found
not to be covered.
쮿
쮿
WHAT YOU MUST DO
vehicle to any authorized Nissan dealer in the United
States at your expense. You are responsible for the
required maintenance on your vehicle as outlined in the
maintenance instructions in your Nissan Service &
Maintenance Guide. Nissan recommends that you retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
WHAT NISSAN WILL DO
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanufactured parts.
OTHER WARRANTY TERMS
Performance Warranty Claims Procedure
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers. No claim will be denied
under the Performance Warranty because you use a
certified part for maintenance or repair.
Maintenance Service and Replacement Parts
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Replacement Parts and Accessories section of
this booklet. No warranty claim will be denied solely
because a non-Nissan part was used for maintenance
or repair.
California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure and
repairs made at a Nissan dealer or at another service
facility. If the inspection failure is the result of a condition
covered by these warranties, you must take your vehicle
to an authorized Nissan dealer for warranty repairs. This
includes parts, labor and diagnosis. You must pay for
diagnostic costs if performed at another service facility
except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 3 year/50,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered.
Emergency Repairs
In case of an emergency, when an authorized Nissan
dealer is not reasonably available, warranty repairs may
be performed at any service facility or by the owner
using any replacement parts. Nissan will reimburse you
for such repairs, including diagnosis, up to the amount
of Nissan’s suggested retail price for parts and labor
charges based on Nissan’s recommended time allowance for the warranty repair and the geographically
appropriate hourly labor rate. A part not being available
or a repair not being complete within 30 days also
constitutes an emergency. You must take the replaced
part and paid receipts to an authorized Nissan dealer for
repayment in such emergency situations.
Maintenance Records
Receipts covering the performance of regular maintenance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
17
If you have Questions
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. You may
also contact or report any violations to the Office of
Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W, Washington, D.C. 20460 or the Chief,
Mobile Source Division, Air Resources Board, 9528
Telstar Ave., El Monte, CA. 91731.
Other Obligations
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
Warranty for 2016 vehicles certified for sale in
California may be subject to future governmental
administrative or judicial action. As a result, this
warranty may be changed because Nissan reserves the right to, and, will make those changes
required by future law, regulation, or judicial or
administrative action in order to be consistent
with such governmental actions.
18
SEAT BELT LIMITED WARRANTY
Nissan1 warrants all parts of your 2016 Nissan vehicle
seat belt system supplied by Nissan.
RIGHTS
LONG
This warranty covers any Nissan supplied seat belt or
related component, that fails to function properly during
normal use within ten (10) years of the date the vehicle
is delivered to the first retail buyer or put into service,
whichever is earlier. Warranty repairs are free of charge
for parts and labor.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized Nissan dealer
in the United States or Canada during regular business
hours at your expense in order to obtain warranty service. The names and addresses of authorized Nissan
dealers are listed in telephone directories.
WHAT IS NOT COVERED
쮿
쮿
쮿
Damage or failure due to misuse, alteration, accident
or collision damage. (Proper use is outlined in your
Owner’s Manual).
Color fading, spotting or other cosmetic items when
the belt is otherwise functioning properly.
Air bags and related electronic control systems
which are covered by the Powertrain warranty.
state to state.
1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles in the United States.
DROP IN BEDLINER LIMITED WARRANTY
THE WARRANTOR
The warrantor of Drop In Bedliners is:
Penda Corporation
For Customer Assistance:
Telephone: Call Penda Warranty Headquarters toll free
at 1-866-PENDA-99. A customer service representative is available to process your information from 8 a.m.
- 5 p.m. (CST)
On-Line:
Access the Penda website at www.penda.com, locate
the WARRANTY screen and fill in all necessary data
19
20
WHO IS COVERED
WHAT IS NOT COVERED
WHAT BFGOODRICH WILL DO
The original owner of a BFGoodrich Passenger or Light
Truck tire which bears the BFGoodrich name and complete DOT identification number.
Tires which become unserviceable due to:
쮿 Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture, whether repairable or not);
쮿 Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
쮿 Misapplication, underinflation, overinflation, improper maintenance, racing or other abuse;
쮿 Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment (a measured tread difference of 2/32nds of an
inch (1.6mm) or more across the tread on the same
tire) resulting in uneven or rapid wear;
쮿 Accident, fire, chemical corrosion, tire alteration, or
vandalism;
쮿 Ozone or weather cracking;
쮿 Flat spotting caused by improper storage or brakelock;
쮿 The adding of liquid, solid or gaseous materials other
than air, nitrogen, or carbon dioxide (e.g. waterbase
sealers or balancing substances).
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this limited warranty will be replaced with a
comparable new BFGoodrich tire, free of charge, when
2/32nds of an inch (1.6mm) or less of the original tread
is worn, (or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of purchase.
Mounting and balancing of tires is included. The cost of
any other service charges and applicable taxes are
payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new BFGoodrich passenger or light truck replacement
tire on a pro rata basis. The dealer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current
BFGoodrich Brand Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The
cost of mounting, balancing and any other service
charges and applicable taxes are payable by the user.
WHAT IS COVERED AND FOR HOW LONG
BFGoodrich Passenger and Light Truck tires, used in
normal service on the vehicle on which they were originally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the
Owner’s Manual and in the Important Tire Safety Information Section of this booklet, are covered by this
limited warranty against defects in workmanship and
material for the life of the original usable tread, or 6 years
from the date of purchase, whichever comes first. At
that time, all warranties, express or implied, are terminated. The usable tread is the original tread down to the
level of the tread wear indicators - 2/32nds of an inch
(1.6mm) of tread remaining. Date of purchase is documented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, the date of manufacture, as molded on the sidewall, will be used. Replacement will be made in accordance with the terms
and conditions described under ⬙What BFGoodrich
Will Do⬙.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this limited
warranty, the consumer must present the tire to an
authorized BFGoodrich Dealer. To locate an Authorized
Tire Dealer, check the yellow pages under “Tire Dealers
- Retail.”
The vehicle on which the tire was used should be
available for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS LIMITED WARRANTY APPLIES ONLY IN THE
UNITED STATES AND CANADA.
CONSUMER RIGHTS
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND
PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information section of this booklet for essential safety and maintenance
information.
THIS LIMITED WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS OF
USE OF VEHICLE, INCONVENIENCE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE.
THE WARRANTOR
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY
OF
THE
CONSUMER
AND
BFGOODRICH BRAND ACCEPTS NO RESPONSIBILITY FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR CONTROL OF A
BFGOODRICH TIRE DEALER FOR THE PURPOSE
OF INSPECTION FOR WARRANTY ADJUSTMENT. IN
THE EVENT OF A DISPUTED CLAIM, THE CONSUMER MUST MAKE THE TIRE AVAILABLE FOR
FURTHER INSPECTION.
NO BFGOODRICH REPRESENTATIVE, EMPLOYEE
OR DEALER HAS THE AUTHORITY TO MAKE OR
IMPLY ANY REPRESENTATION, PROMISE OR
AGREEMENT, WHICH IN ANY WAY VARIES THE
TERMS OF THIS WARRANTY.
For Consumer Assistance, Please Call Toll Free:
1-877-788-8899 (U.S.)
1-888-871-6666 (Canada)
www.bfgoodrichtires.com (U.S.)
www.bfgoodrich.ca (Canada)
Or Write:
Consumer Care
P.O. Box 19026, Greenville, SC 29602-9026
The warrantor of BFGoodrich Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001,
Greenville, South Carolina 29602-9001.
21
DANGER
Disregarding any of the safety precautions and instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
22
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT PASSENGER
AND LIGHT TRUCK TIRES INCLUDING
RFT TIRES WITH RUN-FLAT
TECHNOLOGY ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and
FIRESTONE brand passenger and light truck tires, including RFT and temporary spare tires, originally installed by the vehicle manufacturer on a new vehicle.
You are covered under the terms of this Limited Warranty if the tire was produced after July 4, 2004 (DOT
serial 2704 or later) and has been used only on the
vehicle on which it was originally installed in noncommercial service.
WHAT IS WARRANTED AND FOR HOW
LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within
6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then
within 6 years from the date of tire manufacture), for any
reason other than those excluded in the section entitled
“What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within
the manufacturer’s control will be replaced with an
equivalent new tire on the basis set forth in this Limited
Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.
B. Improper use or operation, including, without limitation: Improper inflation pressure, overloading, tire/wheel spinning, use of an improper
wheel, tire chain damage, misuse, misapplication, negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance, including, without limitation: Failure to rotate tires
as recommended in this manual, wheel misalignment, worn suspension components, improper tire mounting or demounting, tire/wheel
assembly imbalance, or other vehicle conditions, defects, or characteristics.
D. Contamination or degradation by petroleum products or other chemicals, fire or other
externally generated heat, or water or other
material trapped inside the tire during mounting
or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including, without limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of
tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material
that was not originally applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the
United States and Canada.
8. The cost of applicable federal, state, and local
taxes.
9. Failure to follow any of the safety and maintenance
recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you may
have received concerning special tires or situations.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date
required; without proof of purchase date, then within
12 months from the date of tire manufacture), whichever occurs first. During the free replacement period,
mounting and balancing are included free of charge.
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replacement tire(s). The appropriate taxes, mounting, balancing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer discretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s warranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone retailer. Consult a phone directory (often listed in the
Yellow Pages under ⬙Tire Dealers⬙ or the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from state
to state or in Canada from province to province.
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for inconvenience, incidental, or consequential damages, loss of time, loss of vehicle use or, inconvenience. Some states do not allow the exclusion or
23
limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
ranty adjustment form and pay appropriate replacement
price, taxes, disposal fee, and service charges, if any.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For warranty conditions outside the United States and Canada,
see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone.
In accordance with Federal Law, this Limited Warranty
has been designated as a ⬙Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representation that tire failures cannot occur. This Limited Warranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone
Firestone Canada Inc., 5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
ARBITRATION
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location. A
sales receipt containing this information will suffice. It is
your obligation to maintain proper tire inflation pressures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation to maintain
proper wheel alignment and tire/wheel assembly balance. To request an adjustment, you must present the
tire to an authorized Bridgestone Firestone retailer.
Complete and sign the customer section of the Bridgestone Firestone North American Tire, LLC Limited War-
You and Bridgestone Firestone North American Tire,
LLC agree that all claims, disputes, and controversies
between you and it, including any of its agents, employees, successors, or assigns, arising out of or in connection with this Limited Warranty, or any other warranties,
express or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be conducted as a document hearing. If you request any procedures beyond a document hearing, you will be responsible for all fees, including filing and administrative
fees, above and beyond the fees required for document
hearings. The arbitration between you and Bridgestone
Firestone North American Tire, LLC shall not include any
other customers, be combined or consolidated in any
fashion with arbitrations involving other customers, or
proceed in any form of class action in which the claims
of numerous customers are considered together. Any
award of the arbitrator(s) may be entered as a judgment
in any court of competent jurisdiction. The arbitrators
will have no authority to award punitive or other damages not measured by the prevailing party’s actual
damages, except as may be required by statute. Information may be obtained and claims may be filed at any
office of the National Arbitration Forum or at P.O. Box
50191, Minneapolis, MN 55405.
24
THE WARRANTOR
The warrantor of Bridgestone and Firestone tires is:
Bridgestone Firestone North American Tire LLC
535 Marriott Dr.
Nashville, TN 37214
Please contact Bridgestone Firestone for a copy of their
“Tire Maintenance, Safety and Warranty Manual”.
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed, may fail in
use as a result of punctures, impact damage, improper inflation, overloading, or other conditions
resulting from use or misuse. Tire failure may create
a risk of serious personal injury or property damage.
To reduce risk of tire failure, we strongly recommend you read and follow all safety information
contained in the Important Tire Safety Information
section contained in this booklet, the tire placard in
the vehicle or the Owner’s Manual.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
HIGHWAY AUTO AND LIGHT TRUCK
TIRE REPLACEMENT AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR UNISTEEL® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
쮿 You are the owner or authorized agent of the owner
of new Goodyear or Dunlop® highway auto or light
truck tires supplied as Original Equipment on your
vehicle.
쮿 Your tires bear Department of Transportation prescribed tire identification numbers.
쮿 Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer’s or Goodyear’s recommendations.
쮿 Your tires were purchased on or after March 1,
2014.
Light truck tires are defined as all tires identified with the
“LT” designation in the sidewall stamping.
LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial auto or
radial light truck tire, covered by this policy, removed
from service due to a covered warranty condition during
the first 2/32⬙ of usable tread or twelve months from
date of purchase, whichever comes first, will be re-
placed with a comparable new Goodyear or Dunlop tire
at no charge, including mounting and balancing. (Without proof of purchase the date of manufacture will be
used to determine eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK
TIRES
Any new Goodyear or Dunlop highway auto or light
truck tire, other than radial auto or radial light truck tires,
removed from service due to a covered warranty condition during the first 1/32⬙ of usable tread will be replaced with a comparable new Goodyear or Dunlop tire
at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare tire removed
from service due to a covered warranty condition during
the first 50% of usable treadwear (1/32⬙) will be replaced with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed
from service due to a covered warranty condition will be
replaced with a comparable new Goodyear or Dunlop
tire on a prorated basis for up to six (6) years from the
date of original new tire purchase or when the treadwear indicators become visible (worn to 2/32⬙), whichever occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised retail selling price at the time of adjust-
25
ment by the percentage of usable original tread that has
been worn off. You pay for mounting and balancing, and
an amount equal to the current Federal Excise Tax (F.E.T.
– U.S. only) and any other applicable taxes and
government-mandated charges.
EXAMPLE: If your disabled tire had an original 8/32⬙ of
usable treadwear and is worn to 4/32⬙ usable tread
remaining, you have used 50% and therefore must pay
50% of the advertised retail selling price of the comparable tire.
In addition, you must pay an amount equal to the full
current Federal Excise Tax (U.S. only) or any other
applicable taxes and government-mandated charges
for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is
$130.00, the cost to you would be $65.00 plus F.E.T.
(U.S. only) plus any other applicable taxes and
government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the
same brand tire and may be either the same line of tire
or, in the event that the tire is not available, the same
brand tire with the same basic construction and similar
performance attributes with a different sidewall or tread
configuration. If a higher priced tire is accepted as
replacement, the difference in price will be at an additional charge to you. Any replacement tire provided
pursuant to this warranty will be covered by the warranty
in effect at the time of replacement.
26
ADDITIONAL PROVISIONS
쮿
A tire has delivered its full original tread life and the
coverage of this limited warranty ends when the treadwear indicators become visible (worn to 2/32⬙) or six (6)
years from the date of new tire purchase, whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
쮿
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the following:
쮿 Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32⬙) tread depth or tires submitted for ride
disturbance due to damaged wheels or any vehicle
condition.
쮿 Goodyear does not warrant or give credit in any
adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
쮿 Irregular wear or damage due to mechanical condition of the vehicle, improper inflation, overloading,
high speed spin-up misapplication, misuse, negligence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
쮿 Road hazards (includes, but is not limited to, punctures, cuts, snags, impact breaks, etc.).
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
Any tire that, after leaving a factory producing Goodyear or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved).
Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presentation for adjustment.
Tires removed from service due to improper repairs.
Temporary spare tires used on vehicles used in
racing and on passenger cars in special applications
such as police pursuit service.
Goodyear Unisteel Commercial Radial Light Truck
Tires.
Tires removed from service due to improper repairs.
Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
Cosmetic weather checking.
Low tire pressure-monitoring system – refer to vehicle manufacturer’s warranty.
Ultra High-Performance summer tires are not recommended for winter use, and tread or shoulder
cracking on those tires resulting from winter use will
not be covered under our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority to make any
representation, promise or agreement on behalf of
Goodyear, except as stated herein. Any tire, no matter
how well constructed, may fail in service or otherwise
become unserviceable due to conditions beyond the
control of the manufacturer. Under no circumstances is
this warranty a representation that a tire failure cannot
occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL
OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, AND
NO OTHER WARRANTY OR REPRESENTATION OF
ANY KIND IS MADE BY GOODYEAR OR SHALL BE
IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO CIRCUMSTANCE SHALL GOODYEAR BE
LIABLE TO THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY
KIND. SOME STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you
may also have other rights that vary from state to state or
province to province.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to an
authorized Goodyear or Dunlop service facility. Tires
replaced on an adjustment basis become the property of The Goodyear Tire & Rubber Company,
Goodyear Dunlop Tires North America, Ltd. or
Goodyear Canada Inc.
B. You must pay for taxes and any additional services
you order at the time of adjustment plus any additional service that may be unique to your application,
e.g., Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim
form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out completely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
You must go to an authorized Goodyear or Dunlop
outlet for replacement tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result
from:
쮿 TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING / MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
쮿 TIRE FAILURE DUE TO IMPACT DAMAGE /
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
쮿
쮿
쮿
쮿
쮿
쮿
TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturers Association (RMA) established repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
EXPLOSION OF TIRE/RIM ASSEMBLY DUE
TO IMPROPER MOUNTING.
Only specially trained persons should mount tires.
FAILURE TO MOUNT RADIAL TIRES ON
APPROVED RIMS.
FAILURE TO DEFLATE SINGLE OR DUAL
ASSEMBLIES
COMPLETELY
BEFORE
DEMOUNTING.
TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph), as
indicated on the speedometer.
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly affected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle owner’s
manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are different from the original equipment size make certain: (1)
The tires have adequate load-carrying capacity based
on the vehicle placard, (2) The tires have sufficient
inflation pressure to carry the load and (3) There is
proper clearance with no interference points between
the tire and vehicle. The consumer must be aware to
always drive safely and obey all traffic laws. Avoid
sudden, sharp turns or aggressive lane changes. Failure
27
to follow any of these warnings may result in loss of
control of the vehicle, leading to an accident and serious
injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) inspection for proper inflation, even treadwear and the
presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. Check inflation
pressures at least once a month and before long trips.
Use an accurate tire pressure gauge. Always check
pressures when the tires are cold (when the vehicle has
been driven less than one mile). If you must check
inflation when the tires are hot, add 4 psi (27 kPa) to the
recommended cold inflation pressure. It is difficult to tell
just by looking at radial tires whether they areunderinflated.*
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
*Evidence of air loss or repeated underinflation
always requires expert inspection to determine
the source of leakage and tire removal to determine repairability. To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts,
28
curbing, impacts or partial bead unseating. Some fitment causes for air loss are (1) incomplete bead seating, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment. Leaking
valve core or rubber valve components should be replaced when problems are detected and whenever tires
are replaced.
remember that optimum rim width is important for
proper tire load distribution and function. The maximum
load capacity stamped on the sidewalls of P-Metric &
European Metric tires is reduced by 10% when used on
a light truck, utility vehicle or trailer. Never fit P-Metric or
European Metric tires to light trucks that specify LT-type
replacement tires.
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as
shown on the vehicle placard, vehicle certification label or in the vehicle owner’s manual:
DON’T SPIN YOUR TIRES
EXCESSIVELY
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is important
for safety. If you have any questions, have your tire
Dealer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces generated by a free-spinning tire/wheel assembly may
cause sudden tire explosion, resulting in vehicle damage and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 kph, as indicated on your
speedometer. Use a gentle backward and forward rocking motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance machine is in use.
PROPER TIRE REPAIR
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows excessive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maximize
tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
DO CHECK YOUR TIRES FOR WEAR
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Overloading a vehicle can cause poor handling or increased
fuel consumption and may cause tire failure. Overloading your tires can result in severe cracking, component
separation or “blowout.”
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible to penetrations.
THE CONVENIENCE (TEMPORARY)
SPARE
NOTE: Goodyear does not warrant any inspection or
repair process. The repair is entirely the responsibility of
the repairer and should be made in accordance with
established Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more information on what to do if the tire pressure warning system
activates.
The Convenience (Temporary) Spare is designed, built
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear’s own high standards of quality control. It is
designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when
needed. The spare is kept in its storage space, fully
inflated at 60 psi. To be sure it is always ready for use,
the air pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps reduce
the total car weight, which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pressure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or death may result from explosion of
tire/rim assembly due to improper mounting procedures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact
surfaces. Lock assembly on mounting machine or place
in safety cage. STAND BACK and never exceed 40 psi
to seat beads. Never use a volatile substance or a
rubber “donut” (also known as a bead expander or
“O-Ring”) to aid bead seating. Only specially trained
persons should mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear recommends fitment of four (4) tires of the same type and size
unless otherwise specified by the vehicle manufacturer.
WARNING: Before you replace your tires, always consult the vehicle owner’s manual and follow the vehicle
manufacturer’s replacement tire recommendations. Vehicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
from the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load-carrying capacity and inflation pressure are selected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Always drive safely and obey all traffic laws. Avoid sudden,
sharp turns or aggressive lane changes. Failure to follow this warning may result in loss of control of the
vehicle, leading to an accident and serious injury or
death.
When replacing tires, you must maintain the outside
diameter and load-carrying capacity of the Original
Equipment tire. Inflation pressure may need to be adjusted to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation information.
29
NEVER FIT TIRES TO A VEHICLE THAT
HAVE LESS LOAD CARRYING
CAPACITY THAN AS REQUIRED BY
THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
NOTE: Goodyear-manufactured and/or marketed
European-Metric and P-Metric passenger tires are interchangeable as long as they have the same section
width, same aspect ratio and same rim diameter. Caution: Never substitute a “Standard Load” (SL) tire
for an ⴖExtra Loadⴖ (XL) or ⴖReinforcedⴖ tire. If the
vehicle was originally equipped with “Extra
Load” (XL) or ⴖReinforcedⴖ tires, replace those
tires with similar sized ⴖExtra Loadⴖ (XL) or ⴖReinforcedⴖ tires.
FOLLOW THESE ADDITIONAL
GUIDELINES
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting winter tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a
vehicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will
become limited to that of the lowest speed rated tires.
30
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.
Use of lift kits with some vehicle/tire combinations can
cause instability.When changing tire sizes, always consult Dealer for optimum rim width and carefully check
vehicle/tire clearances.
Check your vehicle’s owner’s manual (or your
vehicle) to determine if it is equipped with runflat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following applies:
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with runflat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following applies:
RETREADED TIRES
Retreaded passenger and light truck tires are not warranted by Goodyear for any reason. Speed ratings and
U.S. Department of Transportation test compliance certifications are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommendations or at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE
TIRE SMART/PLAY YOUR PART BROCHURE” PUBLISHED BY THE RUBBER MANUFACTURERS ASSOCIATION (RMA). A COPY OF THIS BROCHURE
CAN BE DOWNLOADED FROM THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
HOW TO READ A TIRE D.O.T. SERIAL
NUMBER
D.O.T. stands for Department of Transportation and the
number is on the lower sidewall of each tire to show that
the tire meets or exceeds the Department of Transportation safety standards.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service
conditions vary widely. The serviceability of a tire over
time is a function of the storage and service conditions
(inflation pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY
TECHNOLOGY (EMT™), RUNONFLAT® (ROF)
AND DUNLOP SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies only to the Original Equipment tires supplied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self-Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressure-monitoring system authorized by the
Original Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a highperformance tire with a remarkable feature: It can operate for limited distances with very low or even no inflation pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, especially if inflation loss occurs at a location where immediately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more information on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
● Slow your speed. Do not exceed 50 mph (80 kph).
● Avoid hard cornering, hard braking and severe handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). To help prolong the life of
a tire operating under low-inflation conditions, drive at a
speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Goodyear or Dunlop Run-Flat service facility, call 1-800GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehicle’s tire pressure-monitoring system, all tire service
work other than routine inflation maintenance and external inspections must be performed by service personnel
at a Goodyear or Dunlop Run-Flat service facility. Do not
attempt to mount or demount Run-Flat tires yourself;
serious injury or death could result. Only specially
trained persons should mount, demount and repair RunFlat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on extension air hose must be used if more than 40 psi
(270kPa) is need to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, highperformance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs. For the location
of the nearest facility, call 1-800-GOODYEAR (1-800466-3932).
31
WARNING
Goodyear and Dunlop Run-Flat tires are designed for
use only on certain original equipment wheels supplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly operating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, resulting in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressuremonitoring system constitutes improper and unsafe use
of this product.
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1. For assistance in locating the nearest Goodyear or
Dunlop Retailer, look in the Yellow Pages under
Tire Dealers-New.
2. Go to www.goodyear.com for U.S. or www.goodyear.ca for Canada. For Dunlop tires, go to www.dunloptires.com for U.S. & Canada.
If additional assistance is required, call the Customer
Assistance Center at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept. 728
200 Innovation Way
Akron, OH 44316-0001
32
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying adjustable conditions (see Section 4) and does not require the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,
Light Truck and Serva-Spare tires bearing the Continental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires,
used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this
Policy.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the following will be replaced in accordance with this warranty.
쮿 Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not),
쮿 Improper repairs or repairs that have failed.
쮿 Under or overinflation, or other abuses.
쮿 Incorrect mounting of the tire, or tire/wheel imbalance
쮿 Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
쮿 Accident, corrosion, vandalism, fire or damage
caused by nature.
쮿 Tires used on vehicles in racing or special applications.
쮿 Non-speed-rated temporary spare tires used over
50MPH (80Km/h).
쮿 Tires worn out (2/32 inch (1.6mm) or less of tread
remaining).
쮿 Tires that have been retreaded.
쮿 Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
(a)
Passenger Car and Light Truck Tires
(Other than Temporary Spare Tires)
When a tire becomes unserviceable during
the first 25% of original usable tread depth
or 12 months from date of vehicle purchase,
whichever is to the customer’s benefit, it will
be replaced with a comparable new YOKOHAMA tire free of charge. During this period,
tires will be mounted and balanced without
charge. Other service charges such as tire
rotation, alignment or applicable taxes are
payable by the customer.
When a tire has worn past the above specified pay for the cost of a new comparable
YOKOHAMA passenger car or light truck tire
on a pro-rated basis. The dealer shall determine this cost by multiplying the percentage
of usable tread worn by the current retail
selling price of that tire at the time of warranty replacement. The costs of mounting,
balancing and any other service charges or
applicable taxes are payable by the
customer.
The tire is covered by this warranty for the
life of the original usable tread (the original
tread depth down to the level of tread wear
indicators molded at 2/32 inch or 1.6 mm) or
for 48 months from the date of vehicle
purchase, whichever comes first.
(b)
Temporary Spare Tires
When the original tread of a YOKOHAMA Temporary Spare tire used in temporary highway
service on the vehicle in which it was originally
equipped, is worn not more than 1/32 inch or
0.8mm, the tire will be replaced with a new YOKOHAMA Temporary Spare tire free of charge,
without charge for mounting and balancing the
new tire. Additional service charges are payable
by the customer.
Temporary Spare tires worn in excess of
1/32 inch or 0.8 mm but less than 2/32 inch or
1.6 mm will be replaced and the customer
charged 50% of the current retail selling price
of the tire. The costs of mounting, balancing
and any other service costs of mounting, balancing and any other service.
*
At the time of claim, you need to present
your new vehicle registration or new vehicle
sales invoice showing date of purchase. If
satisfactory proof-of-purchase date is not
provided, the D.O.T. certification date of
manufacture (tire serial number) will be
used.
**
A “comparable” new Continental or General brand tire may be either the same tire
line or the same basic construction but with
a different sidewall or tread configuration. If
a higher-priced tire is accepted as
replacement, the owner will pay the difference in price. Any tire replaced under this
Policy will be covered by the current
Continental/ General Tire Limited Warranty
and Adjustment Policy
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiplying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, whichever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining). The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and inflation practices causing excessive operational temperatures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
33
Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking coverage is for a maximum period of 48 months from the
date of purchase.
b. Continental/General Exclusions Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally operated outside the United States and Canada are not
covered under this Policy. For tires on vehicles normally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
34
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR INTENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental/General brand
authorized dealer or vehicle dealer authorized to handle
Continental or General brand tire adjustments. Company will replace the tire pursuant to the terms of this
Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire dealer or vehicle dealer authorized to handle Continental or General brand tires. For the nearest Continental or General brand tire dealer, check the Yellow Pages,
or use the Continental or General brand Internet address, or one of the “800” numbers shown under “For
Customer Assistance.” To be eligible for the terms of
this Policy, you need to present your new vehicle registration form or new vehicle sales invoice showing date
of purchase. Tires replaced on an adjustment basis
become the property of Company. You will be required
to sign the Company Limited Warranty Claim Form or
dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service
regardless of mileage or months of service. This in-
cludes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
LIMITED WARRANTY FOR NORTH
AMERICA FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK
TIRES INCLUDING TEMPORARY TIRES
● PASSENGER CAR AND LIGHT TRUCK
TIRES
(B)
Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Hankook Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user. Otherwise adjustment for compensation will be made on a prorata basis calculated by multiplying the actual current dealer
selling price by the percentage of remaining
usable tread depth.
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK TIRES INCLUDING TEMPORARY TIRES.
1. WHAT IS COVERED AND FOR HOW
LONG.
Hankook warrants that a tire manufactured by Hankook
and equipped originally on the vehicle is free from
defects in materials or workmanship in normal use for
the life of the original usable tread. The life of the original
usable tread ends when the tire tread has been worn
down with only 1.6mm (2/32nds inch) remaining, at
which point the tire is considered to be fully worn out.
● PASSENGER CAR AND LIGHT TRUCK
TIRES
(A)
● HANKOOK TEMPORARY TIRE
(A)
A Temporary tire weighs less and provides
more trunk storage space than a conventional tire. To conserve tire tread life, temporary tire should be returned to the trunk as
soon as it is convenient to have your standard tire repaired or replaced.
(B)
If Hankook Temporary Tire fails as a result of
defect in materials and/or workmanship during the first 50% of usable treadwear, the
tire will be replaced with a new, comparable
tire at no charge including mounting charge.
No adjustment will be made for tires that are
worn more than 50%.
Free replacement
If Hankook Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 25% of
treadwear, the tire will be replaced with a
new, comparable Hankook Tire at no charge
including mounting and balancing charges.
Pro rata replacement
35
WARRANTY
●
NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to:
– Road hazards such as punctures, cuts, snags,
scuffs, carcass bruises or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spinning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful damage or abuse.
– Misalignment, wheel imbalance, defective brakes
or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding
materials (e.g. tire fillers, sealant, or balancing
substances).
– Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original vehicles.
C. Tire worn beyond treadwear indicator (2/32nds
inch or 1.6mm tread remaining).
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or
“blem” (meaning blemished).
F. Loss of time inconvenience, loss of use of the vehicle
or consequential damage.
G. Ride disturbance caused by damaged wheels or
after free-replacement conditions.
36
H. Tire with weather cracking which was purchased
more than four years prior to presentation for adjustment.
● GENERAL EXCLUSIONS
I. No Hankook Tire employee, retailer or dealer has the
authority to make any warranty, representation, promise or agreement on behalf of Hankook Tire except as
stated in this policy.
J. Tires used in racing related activities or competitive
events are not covered by this warranty.
K. Limitation of remedy: to the extent permitted by law,
HANKOOK disclaims liability for all consequential
and incidental damages. Some provinces and states
do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also
have the rights which vary from province to province
in Canada, and from state to state in the U.S.A.
3. HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be
made by a participating Hankook Dealer or a participating Car Dealer.
A. You must present the tire to a participating Hankook
Dealer or a participating Car Dealer.
B. For free replacement, a proof of purchase date such
as car dealer invoice should be presented.
C. No claim will be recognized unless submitted on a
Hankook claim form completely filled out and signed
by the owner or a participating Hankook Dealer or
Car Dealer.
●
WARNING FOR YOUR SAFETY
●
TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may
cause tire beads to break with explosive force during
installation of the tire on the rim, causing personal
injury and property damage. Follow the Rubber
Manufacturers Association installation and safety
procedure for mounting and inflating tires. Tire and
rim must match in size. Rim parts must match by
manufacturer’s design. Clean rim. Lubricate rim and
beads. Do not exceed the maximum recommended
pressure to seat beads on rim. Use remote control
inflation equipment and inflation cage.
NOTE:
Never inflate over 40 psi to seat beads. Mount
radial ply tires only on rims designated by wheel
manufacturer as suitable for radial tire. Only specially trained persons shall mount tires.
●
●
AIR PRESSURE
Check the pressure in your tires, including your
spare, at least monthly, and always before and during
extended driving. Check tires cold (at least 3 hours
after the vehicle has been stopped and before it is
driven more than 1.6 kilometers or 1 mile). Do not
reduce pressure when tires are hot, use an accurate
air pressure gauge to check pressure and maintain it
at the level recommended on the vehicle tire placard
or in the Owner’s Manual. Underinflation produces
extreme flexing of sidewalls and builds up heat to the
point that premature tire failure may occur. Overinflation can cause the tires to be more susceptible to
impact damage. Cold tire pressures, however,
should never be higher than the limit molded on the
sidewall.
LOAD LIMITS
Never exceed the load-carrying limits molded onto
the sidewall of your tires or the maximum vehicle load
limit as shown on the vehicle tire placard, whichever
is less. Overloading builds up excessive heat in the
tire and leads to early and/or sudden failure.
HAZARDS
Avoid running over objects (e.g., chuckholes, rocks,
curbs, metal, glass, etc.) which may possibly cause
internal tire damage. Continued use of a tire that has
suffered internal damage (which may not be externally visible) can lead to dangerous tire failure. Determination of suspected internal damage requires
demounting the tire from its rim and examination by
trained tire personnel.
●
●
●
WORN TIRES
Never drive on worn tires. Tires should be replaced
by trained personnel when 2/32nds inch (1.6mm) of
tread depth remain, as indicated by treadwear indicators molded into the tread grooves. Use of wornout tires (less than 2/32nds of an inch remaining
tread depth) increases the probability of tire failure.
In most states, it is illegal to drive with less than
2/32nds of an inch of remaining tread depth.
SPEED LIMITS
Operating your vehicle in excess of lawful speed
limits or the maximum speeds justified by driving
conditions can be dangerous. Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V,
W, or Z as either part of the size designation (e.g.,
HR), or part of the service description adjacent to the
size designation (e.g., 94H) and indicates the maximum speed capability of the tire when properly
loaded and inflated. However, even when properly
loaded and inflated, driving for prolonged periods at
high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original
equipment speed-rated tires must be replaced with
tires of the same or higher speed rating if the speed
capability of the vehicle is to be maintained. Consult
your Hankook dealer for the tires best suited to your
vehicle driving habit. Repairing of speed-rated tires
must be done in accordance with RMA repair procedures and is limited to one 1/4⬙ diameter repair in
the tread area.
●
TIRE ROTATION
Rotate your tires for longer tire life. Front and rear
tires perform different jobs and can wear differently.
Consult your vehicle Owner’s Manual for mileage
recommendations and rotation patterns.
● ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE
A. Air pressure.
Check inflation pressure as soon as practical after
installation and inflate to 60 psi. The tire pressure
should be checked monthly and maintained at
60 psi while the tire is stored or in service.
B. Vehicle restriction.
The temporary spare tire was specifically designed
for your car and should not be used on any other
vehicle.
C. Other restrictions.
The temporary spare tire should not be used with
other wheels, nor should standard tires, snow tires,
wheel covers, or trim rings be used with the temporary spare wheel. If such use is attempted, damage
to these items or other vehicle components may
occur.
37
TIRE SERVICE ASSISTANCE OR
INFORMATION
When you have tire problems, Hankook provides service and assistance.
Any time you see damage to your tires, contact your
local Hankook Tire Dealer.
If no local dealer is available around you, dial Hankook
Toll Free Service Number so that you can get information on where and how service is rendered to you.
FOR SERVICE ASSISTANCE OR INFORMATION
U.S.A.
CORPORATE HEADQUARTERS
1450 Valley Road, Wayne, New Jersey 07470
973-633-9000 Toll Free 877-740-7000
WEST REGIONAL OFFICE
11555 Arrow Route, Suite 105, Rancho Cucamonga,
CA 91730
909-481-9800 Toll Free 800-426-8252
CANADA
30 Resolution Dr., Brampton, Ontario L6W 0A3
905-463-9802 Toll Free 800-843-7709
38
LIMITED WARRANTY
● PASSENGER AND LIGHT TRUCK TIRES
FOR ORIGINAL EQUIPMENT PASSENGER & LIGHT
TRUCK TIRES INCLUDING TEMPORARY TIRES
(B)
Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Kumho Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user.
Otherwise adjustment for compensation will
be made on a pro-rata basis calculated by
multiplying the actual current dealer selling
price by the percentage of remaining usable
tread depth.
1. WHAT IS COVERED AND FOR HOW
LONG.
Kumho warrants that a tire manufactured by Kumho
and/or equipped originally on the vehicle is free from
defects in materials and/or workmanship in normal use
for the life of the original usable tread. The life of the
original usable tread ends when the tire tread has been
worn down with only 1.6mm (2/32nds inch) remaining,
at which point the tire is considered to be fully worn out.
● PASSENGER AND LIGHT TRUCK TIRES
(A)
Free replacement
If Kumho Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 2/32” of
the original tread depth, the tire will be replaced with a new, comparable Kumho Tire
at no charge including mounting and balancing charges.
Pro-rata replacement
● KUMHO TEMPORARY TIRE
(A)
A Temporary Tire weighs less and provides
more trunk storage space than a conventional tire. To conserve tire tread life, temporary tire should be returned to the trunk as
soon as it is convenient to have your standard tire repaired or replaced.
(B)
If Kumho Temporary Tire fails as a result of
defect in materials and workmanship during
the first 50% of usable treadwear, the tire
will be replaced with a new, comparable tire
at no charge including mounting and balancing charges. No adjustment will be made for
tires that are worn more than 50%.
WARRANTY
●
NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to:
– Road hazards such as punctures, cuts, snags,
scuffs, carcass bruised or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spinning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful damage or abuse.
– Misalignment, wheel imbalance, defective brakes
or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding
material (e.g. tire fillers, sealant, or balancing
substances).
B. Tires fitted to anything other than the original vehicles.
C. Tire worn beyond treadwear indicator (2/32nds
inch or 1.6mm tread remaining).
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or
“blem” (meaning blemished).
F. Loss of time inconvenience, loss of use of the vehicle
or consequential damage.
G. Ride disturbance after free-replacement conditions.
H. Tire with weather cracking which was purchased
more than four years prior to presentation for adjustment.
I. No Flat Spot Warranty for Original tires.
J. No Mileage Warranty for Original tires.
● GENERAL EXCLUSIONS
K. No Kumho Tire employee, retailer or dealer has the
authority to make any warranty, representation,
promise or agreement on behalf of Kumho Tire except as stated in this policy.
L. Tires used in racing related activities or competitive
events are not covered by this warranty.
M. Limitation of remedy: to the extent permitted by law,
Kumho disclaims liability for all consequential and
incidental damages. Some provinces and states do
not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have the
rights which vary from province to province in
Canada, and from state to state in the U.S.A.
3. KUMHO OBLIGATIONS
Replacement qualifying under this warranty will be
made by a participating Kumho Dealer or a participating
Car Dealer.
A. You must present the tire to a participating Kumho
Dealer or a participating Car Dealer.
B. For free replacement, a proof of purchase date such
as car dealer invoice should be presented.
C. No claim will be recognized unless submitted on a
Kumho claim form completely filled out and signed
by the owner or a participating Kumho Dealer or Car
Dealer.
WARNING FOR YOUR SAFETY
●
TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may
cause tire beads to break with explosive force during
installation of the tire on the rim, causing personal
injury and property damage. Follow the Rubber
Manufacturers Association installation and safety
procedure for mounting and inflating tires. Tire and
rim must match in size. Rim parts must match by
manufacturer’s design. Clean rim. Lubricate rim and
beads. Do not exceed the maximum recommended
pressure to seat beads on rim. Use remote control
inflation equipment and inflation cage.
NOTE:
Never inflate over 40 psi to seat beads. Mount
radial ply tires only on rims designated by wheel
manufacturer as suitable for radial tire. Only specially trained persons shall mount tires.
● AIR PRESSURE
Check the pressure in your tires, including your spare,
at least monthly, and always before and during extended driving, when tires cold (at least 3 hours after
the vehicle has been stopped and before it is driven
more than 1 mile / 1.6 kilometers). Do not reduce
pressure when tires are hot, use an accurate air pressure gauge to check pressure and maintain it at the
level recommended on the vehicle tire placard or in the
Owner’s Manual. Underinflation produces extreme
flexing of sidewalls and builds up heat to the point that
premature tire failure may occur. Overinflation can
cause the tires ‘to be more susceptible to impact
damage. Cold tire pressures,” however, should never
be higher than the limit molded on the sidewall.
●
●
●
●
39
LOAD LIMITS
Never exceed the load-carrying limits molded onto
the sidewall of your tires or the maximum vehicle load
limit as shown on the vehicle tire placard, whichever
is less. Overloading builds up excessive heat in the
tire and leads to early and/or sudden failure.
HAZARDS
Avoid running over objects (e.g., chuckholes, rocks,
curbs, metal, glass, etc.) which may possibly cause
internal tire damage. Continued use of a tire that has
suffered internal damage (which may not be externally visible) can lead to dangerous tire failure. Determination of suspected internal damage requires
demounting the tire from its rim and examination by
trained tire personnel.
WORN TIRES
Never drive on worn tires. Tires should be replaced
by trained personnel when 2/32nds inch (1.6mm) of
remaining tread depth, as indicated by treadwear
indicators molded into the tread grooves. Use of
worn-out tires (less than 2/32nds of an inch remaining tread depth) increases the probability of tire
failure. In most states, it is illegal to drive with less
than 2/32nds of an inch of remaining tread depth.
SPEED LIMITS
Operating your vehicle in excess of lawful speed
limits or the maximum speeds justified by driving
conditions can be dangerous. Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
40
●
SPEED-RATED TIRES
Speed-rated tires are identified by letters P, Q, S, T,
H, V, W, or Z as either part of the size designation
(e.g., HR), or part of the service description adjacent
to the size designation (e.g., 94H) and indicates the
maximum speed capability of the tire when properly
loaded and inflated. However, even when properly
loaded and inflated, driving for prolonged periods at
high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original
equipment speed-rated tires must be replaced with
tires of the same or high speed rating if the speed
capability of the vehicle is to be maintained. Consult
your Kumho dealer for the tires best suited to your
vehicle driving habit. Repairing of speed-rated tires
must be done in accordance with RMA” repair procedures and is limited to one 1/4⬙ diameter repair in
the tread area.
● TIRE ROTATION
Rotate your tires for longer tire life. Front and rear
tires perform different jobs and can wear differently.
Consult your vehicle Owner’s Manual for mileage
recommendations and rotation patterns.
● ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE
A. Air pressure.
Check inflation pressure as soon as practical after
installation and inflate to 60 psi. The tire pressure
should be checked monthly and maintained at
60 psi while the tire is stored or in service.
B. Vehicle restriction.
The temporary spare tire was specifically designed
for your car and should not be used on any other
vehicle.
C. Other restrictions.
The temporary spare tire should not be used with
other wheels, nor should standard tires, snow tires,
wheel covers, or trim rings be used with the temporary
spare wheel. If such use is attempted, damage to
these items or other vehicle components may occur.
TIRE SERVICE ASSISTANCE OR
INFORMATION
When you have tire problem, Kumho provides service
and assistance. Any time you see damage to your tires,
contact your local Kumho tire dealers or car dealer.
If no local dealer is available around you, dial Kumho Toll
Free Service Number so that you can get information on
where and how service is rendered to you.
FOR SERVICE ASSISTANCE OR
INFORMATION
KUMHO
U.S.A.
Toll Free Service Number
800–44(HI)-58646(KUMHO)
KUMHO TIRE U.S.A. INC.
10299 6th Street, Rancho Cucamonga, CA 91730 U.S.A.
Tel: (909) 428-3338
NEW JERSEY OFFICE
11 Commerce Ct. W., South Brunswick, NJ 08810
Tel: (201) 863-7505
ATLANTA OFFICE
1240 Highway 155 South, Mcdonough, GA 30253
Tel: (678) 593-1422
CHICAGO OFFICE
2105 West Haven Avenue, New Lenox, IL 60451
Tel: (815) 727-1408
Canada
VANCOUVER CORPORATE HEAD OFFICE
(Toll Free: 1-888-995-8646)
UNIT 260-4011 Viking Way, Richmond, BC V6V 2K9
Tel: (604) 241-4142 ext 106 Fax: (604) 241-5591
MISSISSAUGA OFFICE
(Toll Free: 1-877-445-8646)
UNIT B–6430 Kennedy Rd, Mississauga, ON L5T 2Z5
Tel: (905) 564-0882 ext 200
ONTARIO OFFICE
(Toll Free: 1-800-465-0618)
OK Tire Stores Inc.
Fax: (905) 564-8930
520 Abilene RD, Mississauga, Ontario L5T 2H7
Tel: (905) 564-5171
QUEBEC OFFICE
(Toll Free: 1-877-657-6387)
OK Tire Stores Inc.
19101 Rue Clark Graham, Baie d’Urfe, Quebec, H9X 3P5
Tel: (514) 457-5275
BRITISH COLUMBIA OFFICE
(Toll Free: 1-800-663-1749)
OK Tire Stores Inc.
19082 21 Avenue Surrey, BC V3S 3M3
WHO IS COVERED
WHAT IS NOT COVERED
The original owner of a Michelin Passenger or Light
Truck tire which bears the Michelin name and complete
DOT identification number.
Tires which become unserviceable due to:
쮿 Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture, whether repairable or not);
쮿 Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
쮿 Misapplication, underinflation, overinflation, improper maintenance, racing, or other abuse;
쮿 Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment (a measured tread difference of 2/32nds of an
inch (1.6mm) or more across the tread on the same
tire) resulting in uneven or rapid wear;
쮿 Accident, fire, chemical corrosion, tire alteration, or
vandalism;
쮿 Ozone or weather cracking;
쮿 Flat spotting caused by improper storage or brakelock;
쮿 The adding of liquid, solid or gaseous materials other
than air, nitrogen, or carbon dioxide (e.g. waterbase
sealers or balancing substances).
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenger and Light Truck tires, used in normal service on the vehicle on which they were originally
fitted and in accordance with the maintenance recommendations and safety warnings contained in the Owner’s Manual and in the Important Tire Safety Information
Section of this booklet, are covered by this limited
warranty against defects in workmanship and material
for the life of the original usable tread, or 6 years from
the date of purchase, whichever comes first. At that
time, all warranties, express or implied, are terminated.
The usable tread is the original tread down to the level of
the tread wear indicators - 2/32nds of an inch (1.6mm)
of tread remaining. Date of purchase is documented by
new vehicle registration or tire sales invoice. If no proof
of purchase, coverage will be based on date of manufacture. Replacement will be made in accordance with
the terms and conditions described under ⬙What Michelin Will Do⬙.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this limited warranty will be replaced with a
comparable new Michelin tire, free of charge, when
2/32nds of an inch (1.6mm) or less of the original tread
is worn, (or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of purchase.
Mounting and balancing of tires is included. The cost of
any other service charges or applicable taxes are payable by the user.
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When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata basis. The dealer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current
Michelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly represent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this limited
warranty, the consumer must present the tire to an
authorized Michelin Dealer. To locate an Authorized Tire
Dealer, check the yellow pages under “Tire Dealers Retail.”
The vehicle on which the tire was used should be
available for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Maintenance Information) for your tires.
42
THIS LIMITED WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS OF
USE OF VEHICLE, INCONVENIENCE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND MICHELIN
ACCEPTS NO RESPONSIBILITY FOR LOSS OF, OR
DAMAGE TO, TIRES WHICH ARE IN THE CUSTODY
OR CONTROL OF A MICHELIN TIRE DEALER FOR
THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED
CLAIM, THE CONSUMER MUST MAKE THE TIRE
AVAILABLE FOR FURTHER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR
DEALER HAS THE AUTHORITY TO MAKE OR IMPLY
ANY REPRESENTATION, PROMISE OR AGREEMENT, WHICH IN ANY WAY VARIES THE TERMS OF
THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY APPLIES ONLY IN THE
UNITED STATES AND CANADA.
CONSUMER RIGHTS
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND
PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information section of this booklet for essential safety and maintenance
information.
THE WARRANTOR
The warrantor of Michelin Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001,
Greenville, South Carolina 29602-9001.
1-800-TIRE HELP (800-847-3435) (U.S.)
1-888-871-4444 (Canada)
www.michelinman.com (U.S.)
www.michelin.ca (Canada)
Or write to:
Consumer Care
P.O. Box 19026
Greenville, SC 29602-9026
DANGER
PASSENGER TIRES AND LIGHT TRUCK
TIRES LIMITED WARRANTY
Toyo Tire (U.S.A.) Corporation warrants Toyo brand
passenger tires, light truck tires and “T” Type temporary
spare tires mounted on vehicles as original equipment
for adjustable conditions as follows:
Important: In accordance with Federal Law, this warranty has been designated as a “Limited Warranty.”
Nothing in this limited warranty is intended to be a
representation that tire failures cannot occur:
WHAT IS COVERED BY THE LIMITED
WARRANTY
Toyo brand passenger tires, light truck tires and full size
spare tires are warranted for adjustable conditions for
the new, original usable tread until worn down to the
tread wear indicators (2/32nds of an inch of tread
remaining) or for 60 months from the date of purchase
(as verified by a copy of the original new vehicle purchase invoice), whichever comes first. In the event the
original new vehicle purchase invoice is unavailable, the
DOT serial number will be used to determine eligibility.
See “What Is Not Covered” listed below. Presence of a
manufacturing anomaly is not necessarily required to
qualify for adjustment.
(1) When 25% or less of the original usable tread
of a radial tire has been worn, the tire will be
replaced with a comparable new Toyo tire free
of charge, including mounting and balancing.
The original usable tread is the original tread
down to the level of the tread wear indicators
(2/32nds of an inch of tread remaining). Adjustments for ride disturbances or vibration,
which cannot be corrected by balancing, are
only adjustable in the first 25% of usable tread
(a set of four tires will not be accepted for ride
disturbance). Service charges or any applicable
taxes are payable by you.
(2) When more than 25% of the original usable
tread of a radial tire has been worn, the user
must pay for the cost of a comparable new
Toyo replacement tire based on the amount of
tread used. This is calculated by dividing the
number of 32nds of an inch used by the original usable tread depth and multiplying by the
actual current dealer selling price. The original
usable tread is the original tread down to the
level of the tread wear indicators (2/32nds of
an inch of tread remaining). Service charges or
any applicable taxes are payable by you.
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(3) The tires must be used in normal highway service on the vehicle they were originally installed,
used in non-commercial service and in accordance with the maintenance recommendations
and safety warnings contained in the Owner’s
Manual and in the Important Tire Safety Information section of this booklet.
“T” TYPE TEMPORARY SPARE TIRE
If an examination by Toyo shows that the “T” Type
temporary spare tire does not conform to this limited
warranty, it will be replaced with a comparable new Toyo
tire by an authorized Toyo dealer as follows:
(1) When 50% or less of the original usable tread
has been worn, the tire will be replaced with a
comparable new Toyo tire free of charge.
Mounting and balancing, service charges or
any applicable taxes are payable by you.
(2) When more than 50% of the original usable
tread has been worn, you must pay for the cost
of a comparable new Toyo replacement tire
based on the amount of tread used. Mounting
and balancing, service charges or any applicable taxes are payable by you.
44
(3) Limited warranty duration is the life of the original usable tread (down to 2/32nds of an inch of
tread remaining) or for 60 months from the date
of purchase (as verified by a copy of the original new vehicle purchase invoice), whichever
comes first. In the event the original new vehicle purchase invoice is unavailable, the DOT
serial number will be used to determine
eligibility.
(4)
(5)
TEMPORARY SPARE TIRE SAFETY
INFORMATION
The spare tire your car is equipped with may be of a
different size and construction from the other tires on
your vehicle. When using any temporary type spare tire,
be sure to follow the vehicle manufacturer’s instructions. FAILURE TO OBSERVE RECOMMENDED PRECAUTIONS COULD LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE POSSIBLY
RESULTING IN AN ACCIDENT.
(1)
(2)
(3)
A “T” Type temporary spare tire is designed for
temporary use only. It must not be used as a
standard tire continuously. The temporary
spare tire should be returned to the trunk as
soon as it is convenient to have your standard
tire repaired or replaced.
“T” Type temporary spare tires should NOT BE
used for speeds exceeding 50 miles per hour.
NEVER use chains on “T” Type temporary
spare tires because it could cause damage to
your vehicle.
(6)
(7)
When you replace the temporary spare tire,
replace it only with the same type of tire.
Check inflation pressure before use. Failure to
have proper inflation pressure when using your
spare tire can result in serious personal injury
or death. Maintain inflation pressure of 35 psi
for the temporary full size spare and 60 psi for
the “T” Type, high pressure, temporary spare
tire. When inflating or adding air to a “T” Type
temporary spare tire, be very careful since the
smaller tire volume can gain pressure much
more rapidly than a normal full size tire.
Placing (mounting) your temporary use tire on
a wheel which is not specifically designed for
use with the temporary use tire or placing another type tire on your temporary use wheel
can be dangerous. Your vehicle’s handling
characteristics can be seriously affected. You
could have an accident resulting in serious
personal injury or death. Consult your vehicle
Owner’s Manual for proper use of your “temporary use” spare tire.
The “T” Type high pressure temporary spare
tire should not be used with any other wheel
nor should standard tires, snow tires, wheel
covers or trim rings be used on the high pressure spare tire wheel.
(8)
Do not operate your vehicle with more than
one temporary spare in use (this does not apply to a full size spare) and only at limited
speeds and distances as indicated on the
sidewall of the tire.
(9) The “T” Type temporary spare tire may lower
ground clearance when used. Avoid driving
over large obstacles and other road hazards.
Check your vehicle Owner’s Manual for other
special clearance precautions when using the
“T” Type temporary spare tire provided in your
vehicle.
(10) Follow the maintenance recommendations and
safety warnings contained in the Owner’s
WHAT IS NOT COVERED BY THIS
LIMITED WARRANTY
(1)
(2)
(3)
(4)
(5)
Mileage is not warranted.
Damage due to road hazards, whether repairable or not (such as cut, snag, bruise, impact
break, bulge, puncture, improper use of tire
chains, stone drill, chip, scale). These types of
damages or air loss always require tire removal and inspection by a qualified tire
professional.
Irregular tread wear or rapid tread wear due to
failure to rotate the tires at recommended intervals or from vehicle misalignment.
Damage resulting from improper repair materials or procedures such as rope type plugs.
Toyo does not warrant any inspection or repair
process. The repair is entirely the responsibility of the repairer and should be made in accordance with procedures as specified by the
Rubber Manufacturers Association (RMA).
Damage from incorrect mounting or dismounting of the tire, incorrect wheel size, water or
other material trapped inside the tire during
mounting or failure to balance the tires.
(6)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
Damage or uneven tread wear from incorrect
inflation, overloading, fire, theft, defective mechanical conditions such as brakes, shocks,
rims, wreck or collision, misuse,
misapplication, negligence, willful damage or
abuse, vandalism, tire alteration, tire spinning,
racing or competition purposes.
Damage, corrosion or rubber deterioration due
to the use of oil-based chemicals, waterbased sealers, balancing substances, or flammable gases.
Uniformity problems such as ride, balance and
vibration complaints after the first 25% of
tread wear.
Replacement of four (4) or more tires from the
same vehicle will not be accepted for ride disturbance complaints i.e. vibration, out of
round, out of balance, pulling, noise, due to
the unlikely event of multiple tires with uniformity problems.
Claims for weather/ozone cracking after
5 years from the date of manufacture.
Any tire which has been run with low air pressure or while flat.
Tires used in commercial service.
Tires on vehicles regularly operated outside
the United States.
Claims made by anyone other than the original
retail purchaser of the vehicle.
45
(15) Tires with the D.O.T. identification number removed or rendered illegible.
(16) Any tire not presented and available for Toyo’s
inspection.
(17) Any tire for which mileage and tire rotation
records are not available or verifiable.
(18) Any tires worn beyond the wear bars (less
than 2/32nds of an inch of tread remaining).
(19) Tires not supplied as original equipment on
new vehicles (refer to Owner’s Manual for
coverage).
(20) “T” Type temporary spare tires used at speeds
over 50 miles per hour, exhibiting such
damage.
(21) Dealer service charges are not covered for
routine or required maintenance of the tires
such as alignments, rotation or balancing.
(22) The cost of applicable federal, state and local
taxes and fees.
(23) Retreaded passenger and light truck tires are
not warranted.
46
CONSUMER’S OBLIGATION
(5)
The consumer is responsible for proper tire care and
maintenance:
(6)
(1)
(2)
(3)
(4)
It is recommended tires be rotated every
3,500 miles or less for high performance (low
profile) tires or every 7,500 miles or less for
standard passenger and light truck tires. More
frequent rotation may be necessary if, upon
inspection, irregular or erratic tread wear is
beginning to appear. As a general rule, front
and rear tire tread depth differential should be
kept to 2/32nds of an inch or less. Keep a
record of the rotation.
The consumer must maintain the recommended air pressure in the tires according to
vehicle manufacturer’s recommendation.
Check inflation pressures on all your tires, including the spare tire, when tires are cold, at
least once a month before driving. Maintaining
proper inflation pressure is the single most
important thing you can do to ensure optimum
tread life and tire durability. To avoid injury,
NEVER reinflate a tire that has been run severely underinflated.
The consumer must maintain the vehicle’s
alignment in accordance with vehicle manufacturer’s specifications.
The load capacity of the tires must not be
exceeded.
The tire’s maximum speed capability must not
be exceeded.
Follow the maintenance recommendations and
safety warnings contained in the Owner’s
TO MAKE A CLAIM UNDER THIS
LIMITED WARRANTY
In the event that you make a claim under the terms of the
warranty, we ask the consumer to:
(1)
(2)
Present your tires and your vehicle to an authorized Toyo dealer. Call consumer relations
at (800) 442- 8696 (Pacific Time) or (888)
444-8696 (Eastern Time) for assistance locating the nearest Toyo tire dealer or visit our
web site at www.toyo.com for our dealer
locator.
Complete and sign the Toyo Limited Warranty
Claim form provided by the dealer and leave
the tire with the dealer for warranty
processing.
NOTE: Check with your vehicle dealership. They may
also assist you with your tire service requirements or in
obtaining tire warranty service from the tire manufacturer.
The consumer is entitled to an adjustment in accordance with the warranty that was in effect when the tire
was installed on the vehicle as original equipment. The
adjustment policy provides for replacement with a comparable new Toyo tire if a Toyo tire becomes unservice-
able due to an adjustable condition verified by Toyo’s
inspection of the tire. Free replacement or a pro rata
charge depends on the remaining usable tread when
tire is presented for adjustment.
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY APPLIES ONLY TO
THE 50 UNITED STATES, AND THE DISTRICT OF
COLUMBIA. THIS WARRANTY IS THE ONLY
WRITTEN WARRANTY PROVIDED BY TOYO. No
Toyo employee, representative or dealer has the authority to make or imply any representation, promise or
agreement, which in any way varies the terms of this
limited warranty.
LIMITATION AND EXCLUSION ON DAMAGES:
TOYO SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR BREACH OF
THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY, (including, for example loss of time, loss of use
of vehicle, towing charges, road service or inconveniences). Some states do not allow the exclusion or
limitation of incidental or consequential damages, so
the above exclusions may not apply to you.
YOUR RIGHTS UNDER STATE LAW
This limited warranty gives you specific legal rights; and
you may also have other rights, which vary from state to
state.
THE WARRANTOR
The warrantor of Toyo Tires is Toyo Tire (U.S.A.)
Corporation, 6261 Katella Ave., Suite 2B, Cypress,
California 90630.
FOR ASSISTANCE
Contact your authorized Toyo Tire retailer or call
Toyo Tire Consumer Relations at (800) 442-8696
(Pacific Time) or (888) 444-8696 (Eastern Time)
Monday through Friday 8:00 am to 4:45 pm.
IMPORTANT SAFETY AND
MAINTENANCE INFORMATION!
Any tire, no matter how well constructed, can fail as a
result of punctures, impact damage, improper inflation
or other conditions resulting from use. Tire failures may
create a risk of property damage or personal injury. To
reduce the risk of tire failure, we strongly recommend
the following:
WARNING!
SERIOUS INJURY MAY RESULT FROM:
(1) Tire failure due to underinflation, vehicle overloading or use in excess of legal speeds – follow Owner’s Manual and tire data placard in
your vehicle.
(2) Explosion of tire/rim assembly due to improper
mounting – only specially trained persons
should mount tires.
Refer to the tire data placard, the Owner’s Manual
and Important Tire Safety Information and instructions contained in this booklet.
47
48
This Limited Warranty (WARRANTY) is a promise of
replacement under certain specified conditions. This
policy applies to original equipment tires used in normal
highway service displaying warrantable conditions and
does not require the existence of a manufacturing defect to qualify for an adjustment. This is not a warranty
that your tire will not wear out, fail or become unserviceable if neglected or mistreated.
1. WARRANTY ELIGIBILITY
This warranty applies to every YOKOHAMA passenger
car, light truck and temporary spare tire bearing the
YOKOHAMA brand name and complete DOT serial
identification number. Eligible tires must be used on the
vehicle on which they were originally equipped in conformance with the vehicle manufacturer’s recommendations.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the following will be replaced in accordance with this warranty.
쮿 Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not), snags,
bruises, tears or impact breaks.
쮿 Improper repairs or repairs that have failed.
쮿 Under or overinflation, or other abuses.
쮿 Incorrect mounting of the tire, or tire/wheel imbalance.
쮿 Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
쮿 Accident, corrosion, vandalism, fire or damage
caused by nature.
쮿
Tires used on vehicles in racing or special applications.
쮿 Non-speed-rated temporary spare tires used over
50 MPH (80 Km/h).
쮿 Tires worn out (2/32 inch (1.6 mm) or less of tread
remaining).
쮿 Tires that have been retreaded.
쮿 Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
a) Passenger Car and Light Truck Tires (Other
than Temporary Spare Tires)
When a tire becomes unserviceable during the first
25% of original usable tread depth or 12 months from
date of vehicle purchase, whichever is to the customer’s
benefit, it will be replaced with a comparable new
YOKOHAMA tire free of charge. During this period, tires
will be mounted and balanced without charge. Other
service charges such as tire rotation, alignment or applicable taxes are payable by the customer.
When a tire has worn past the above specified period
for free replacement, the customer must pay for the cost
of a new comparable YOKOHAMA passenger car or
light truck tire on a pro-rated basis. The dealer shall
determine this cost by multiplying the percentage of
usable tread worn by the current retail selling price of
that tire at the time of warranty replacement. The costs
of mounting, balancing and any other service charges or
applicable taxes are payable by the customer.
The tire is covered by this warranty for the life of the
original usable tread (the original tread depth down to
the level of tread wear indicators molded at 2/32 inch or
1.6 mm) or for 48 months from the date of vehicle
purchase, whichever comes first.
b) Temporary Spare Tires
When the original tread of a YOKOHAMA Temporary
Spare tire used in temporary highway service on the
vehicle in which it was originally equipped, is worn not
more than 1/32 inch or 0.8 mm, the tire will be replaced
with a new YOKOHAMA Temporary Spare tire free of
charge, without charge for mounting and balancing the
new tire. Additional service charges are payable by the
customer.
Temporary Spare tires worn in excess of 1/32 inch or
0.8 mm but less than 2/32 inch or 1.6 mm, will be
replaced and the customer charged 50% of the current
retail selling price of the tire. The costs of mounting,
balancing and any other service charges are payable by
the customer.
3. LIMITATIONS AND EXCLUSIONS
All implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of this written warranty.
All obligations or liabilities for loss of time, inconvenience loss of vehicle use or any other incidental or
consequential damages are hereby excluded. Some
states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental
or consequential damages so the above limitations or
exclusions may not apply.
4. YOKOHAMA’S OBLIGATIONS
THE WARRANTOR
Replacements qualifying under the warranty will be
made by an authorized YOKOHAMA retail tire dealer.
Listings for participating dealers may be found in the
yellow pages of your telephone book.
The warrantor of Yokohama tires is Yokohama Tire
Corporation, 601 South Acacia Avenue, Fullerton,
California 92631.
5. CUSTOMER’S OBLIGATIONS
1-800-722-9888 (Nationwide)
The customer must present the claim tire, together with
the vehicle on which it was used, to an authorized
YOKOHAMA retail tire dealer. Tires replaced on a warranty basis become the property of YOKOHAMA TIRE
CORPORATION.
www.yokohamatire.com
The customer is required to pay the adjusted price of
the new tire (dealer’s current retail selling price at the
time of adjustment less credit allowance) and taxes The
customer is responsible for any payments arising out of
dealer services such as mounting, balancing, tire rotation and alignment UNLESS SPECIFICALLY INCLUDED IN THE APPLICABLE WARRANTY.
To obtain the free-replacement warranty, the customer
must present proof of vehicle purchase date either by
the new vehicle invoice or license registration.
NOTE:
For your convenience, your nearest authorized
Nissan Dealership will also assist you with your
tire service requirements or in obtaining tire warranty service from the tire manufacturer.
6. LEGAL RIGHTS
This warranty gives you specific legal rights. You
may also have other rights which may vary from
state to state.
SAFETY WARNING
SERIOUS INJURY MAY RESULT FROM:
● Tire failure due to underinflation, overinflation, or
overloading - follow OWNER’S MANUAL, tire
placard in vehicle or Important Tire Safety Information located in this booklet.
● Explosion of the tire/rim assembly due to improper
mounting - only specifically trained persons
should mount tires.
THERE IS DANGER IN INSTALLING A TIRE OF
ONE RIM DIAMETER ON A RIM OF A DIFFERENT
RIM DIAMETER.
Always replace a tire on a rim with another tire of
exactly the same rim diameter designation and suffix
letters. For example, a 16 inch tire goes with a
16 inch rim. Never mount a 16 inch diameter tire on
a 16.5 inch rim.
49
50
LIMITED WARRANTY
C. Out-of-Round / Out-of-Balance Replacement
This limited warranty applies to Falken brand Original
Equipment Passenger Car, Temporary Spare, and Light
Truck steel belted radial tires bearing the complete
description and serial number required by the Department of Transportation (DOT). This warranty is effective
only to tires for which claims are made within 5 (five)
years of the date of production, based on the tire DOT
serial number.
Tires that are deemed to be out-of-round or out-ofbalance will be accepted for adjustment during the first
0.8mm (1/32 of an inch) of the original tread depth and
will be replaced free of charge with the same or similar
Falken tires (no labor costs will be covered). A set of
four (4) tires from the same vehicle will not be accepted
for out-of-round or out-of-balance claims.
LONG
Falken tires that are originally equipped on this vehicle
are warranted against any defects in the materials and
workmanship for the usable life of the original tread. The
limited warranty terminates at the flush appearance of
the tread wear indicators at 1.6mm (2/32 of an inch)
remaining tread depth.
A. Free Replacement
If a tire becomes unserviceable due to such defect
within the first 1.6mm (2/32 of an inch) of tread wear,
the tire will be replaced free of charge with the same or
comparable Falken tire.
B. Prorated Replacement
After the first 1.6mm (2/32 of an inch) of wear, a
prorated adjustment credit will be given based on the
percentage of remaining usable tread depth, down to
the remaining 1.6mm (2/32 of an inch) tread wear bar
indicator. No credit is given if the tire is worn beyond the
flush appearance of the tread wear bar indicator (less
than 1.6mm (2/32 of an inch) tread depth remaining).
WHAT IS NOT COVERED BY THE
WARRANTY
A. Tires that becomes unserviceable due to road hazard damages (cuts, snags, punctures, bruises, impact breaks, etc.) improper repair technique or materials, improper inflation, overload, irregular wear,
wheel imbalance, defective mechanical vehicle
components (brakes, suspension, wheels, etc.) improper suspension alignment, accident, fire, chemical damage, damage from chain use, racing, offroad use, run flat, improper installation, vandalism, or
abuse.
B. Tires branded “NA” or a tire in which the DOT
numbering has been removed.
C. Tires presented for a warranty claim by someone
other than by the original purchaser, or tires that
were transferred to another vehicle from the vehicle
in which the tires were originally installed.
D. Tires having a failure or failures caused by a previous
damages or repairs.
E. The cost of tire repair or retreading is not covered by
this warranty and will be the sole responsibility of the
tire owner.
Possible NON Covered Reasons/Conditions due
to:
● Chipping/Chunking Tearing
● Corrosion
● Fire
● Impact Break or Concussions
● Improper Inflation Pressure
● Improper Mounting/Dismount
● Mechanical Defects of the Vehicle
● Misalignment
● Misapplication
● Overloading
● Puncture
● Racing or any Competition
● Repair Failure
● Road Hazards
● Sidewall Cut or Damage
● Theft or Vandalism
● Tread Cuts
● Wheel Imbalance
● Willful Abuse
OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the
tires’ air pressure with a gauge and inflate to the recommended cold air pressure level listed on the driver’s
door placard. Do not rely on car servicers to perform the
checks. The tires should be rotated at least every
8,000km (5,000 miles) or earlier if uneven wear is
occurring, and proof of maintenance records should be
kept. The owner(s) should have the tires rebalanced if
vibration is experienced, and the vehicle’s alignment
should be checked if uneven or rapid wear is occurring,
or when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized
Falken dealer or participating car dealership. The owner(s) must present any supporting maintenance records
and documentation necessary to help determine if the
tire(s) in question are deemed covered by the limited
warranty or not.
LEGAL RIGHTS
All implied warranties, including warranties of merchantability and fitness for a particular purpose shall be
limited in duration to the above period. To the extent
permitted by law, Falken Tire Corporation shall not be
responsible for incidental or consequential damages,
such as loss of use of the tire or the vehicle on which it
is used, inconvenience, or commercial loss, some states
do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights,
which vary from state to state. This is the only express
warranty applicable to Falken brand tires and supersedes the terms of any previous warranty. Falken neither
assumes nor authorizes anyone to make or assume for it
any other warranty.
TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION and FUEL ECONOMY *
Ensure maximum performance and a long life from your
tires by checking the air pressures at least once a month
and set them to the vehicle manufacturer’s recommended pressure(s) listed on the vehicle’s tire placard
or in your owner’s manual. Always check and adjust your
air pressure when your tires are cold, preferably first
thing in the morning before driving. Never release air
pressure from tires when they are hot. Wait until the tires
cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your
tires because it helps your tires maintain optimal pressure for longer periods of time and reduces the amount
of moisture inside of the tire and wheel assembly.
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate
and perform as intended. Tires carry the weight of the
vehicle, passengers, and cargo as well as bear the
forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An
under inflated tire will generate excessive heat build-up
that will cause damage to the internal structure and
inner liner of the tire. Besides tire damage, improper tire
inflation pressures can also affect your vehicle’s ride
and handling, tire tread wear, and fuel economy. It is
recommended to always keep all of your tires, including
the spare, at the vehicle manufacturer’s recommended
inflation pressures and be sure to check the air pressure
51
monthly and before going on long road trips or carrying
extra weight in your vehicle.
Your vehicle’s tire placard and/or owner’s manual will
list the cold inflation pressure(s) for your vehicle’s original equipment tires, including the spare. The placard
can be found on the driver’s side door or door jamb area.
If you have questions about understanding your vehicle’s tire placard, please refer to your owner’s manual or
ask a qualified tire service professional.
● For detailed information on TIRE INFLATION PRESSURE please visit www.Falkentire.com
CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital
to help your tires perform properly and help you get the
best gas mileage possible. Tires can lose up to 7 kPa
(1 psi) per month under normal conditions and lose up
to 7 kPa (1 psi) per every 9°C (16°F) drop in temperature. Here are some simple steps on how to check the
air pressures in your tires:
1. Remove the valve stem cap.
2. Place the end of the tire gauge firmly against the
tire’s valve stem.
3. Read the current pressure displayed on the gauge
that is currently in the tire.
4. Increase pressure at this time (if needed) and recheck with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and
adjusted accordingly.
* Some plus size applications may require different air pressure(s) than what is listed on your vehicle’s placard or owner’s manual. In this case, please consult your tire dealer or Falken Tire
for proper inflation pressure(s).
TIRE SPEED RATINGS
Falken recommends replacing your tire(s) with the same
speed rating as the original tires equipped on your vehicle.
It is okay to use a lower speed rated tire when using
winter tires. However, speeds should be reduced to
match the tires new “maximum” speed capability.
Any tire that is repaired, damaged, abused, altered from
its original state or retreaded voids the speed rating on
that particular tire and should be considered a nonspeed rated tire.
WARNING
SAFETY WARNING
Falken does not recommend the use of
mixing different speed ratings on a vehicle. This can cause poor handling and
unpredictable steering.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Various new vehicles come equipped with high performance and/or low aspect ratio tires from the factory.
These tires generally provide increased vehicle handling
characteristics, but may also have engineering performance trade-offs related with their designs. Low aspect
ratio tires have reduced sidewall heights and may be
more vulnerable to damage from road hazards, potholes, and other objects, like curbs. Your vehicle’s
wheels are susceptible to these same dangers as well.
Some vehicles may be originally equipped with high
performance tires that are designed for warmer weather
use reducing traction in colder, winter weather conditions. High performance tires also pose the possibility of
wearing more quickly, giving a stiffer ride, and producing louder noise than standard all-season tires during
operation. Refer to your vehicle owner’s manual, tire
information placard, or qualified tire service professional
for more information about these kinds of tires.
WINTER TIRES
Falken recommends all four tires be replaced when
replacing your original equipment tires and installing
winter tires for the winter months.
WARNING
SAFETY WARNING
Never use just two winter tires. It could
lead to adverse handling, loss of control,
which could cause serious injury or death.
STORING YOUR TIRES
When storing your tires for any extended period of time,
be sure to thoroughly clean your tires with a tire brush,
soap, and water to remove any dirt, salt, and brake dust
from the tires. If you are storing your tires still mounted
on the wheels, use a wheel brush and approved wheel
cleaner to clean your wheels. Then dry the wheels and
tires with a towel and allow them to fully dry. DO NOT
apply any tire dressings while storing your tires. Tire
compounds are made to resist weather cracking and
ozone damage. Place each clean and dry tire in an
airtight plastic bag and seal the bag with tape to help
reduce oil evaporation. Store your tires out of direct
sunlight and somewhere that is well shielded from the
elements, like a climate-controlled room or dry basement. Storing the tires in a garage or shed usually
exposes the tires to a wide range of temperatures as
53
well as precipitation and humidity. Keep the tires away
from sources that emit ozone like electric motors that
use contact brushes, furnaces, sump pumps, etc. Although tires will still age regardless of how they are
stored, these precautions will help slow the aging process and reduce the damage to your tires.
WARNING
SAFETY WARNING
Operating your vehicle in excess of the
posted speed limit or the maximum speed
allotted by driving conditions has the potential to be dangerous. Higher driving
speeds create excessive heat buildup in a
tire, leading to a possible tire failure.
TIRE SPINNING
WARNING
SAFETY WARNING
Spinning a tire to get a stuck vehicle out of
mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h
(35 mph) can be capable of disintegrating
a tire with explosive force. In some circumstances, a tire may be spinning at twice
the speed displayed on the speedometer.
This can cause serious injury or death to
you, a passenger, or bystander. Never spin
a tire above 55 km/h (35 mph).
54
UNDERSTANDING YOUR TIRES
DOT
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following
letter symbols: Q, S, T, U, H, V, W, Y, (Y), or (ZR). The
Speed Rating’s Symbol can be found as a part of the tire
size designation (ex: 215/65HR16) or after the load
index immediately following the tire size designation (ex:
215/65R16 97H). The Speed Rating’s Symbol indicates the maximum speed that a tire can handle when
properly inflated and loaded.
● For detailed information on UNDERSTANDING
YOUR TIRES please visit www.Falkentire.com
DATE OF TIRE MANUFACTURE
The date that a tire was manufactured can be determined by examining the last 4 digits of the 12 digit DOT
serial code, which is found on at least one sidewall of a
tire. For tires that were produced after the year 2000,
the last 4 digits of the serial code will identify the week
and the year that the tire was manufactured. If the last 4
digits in the DOT serial code were to read “3013” it
would mean that the tire was manufactured the 30th
week of 2013. If you are uncertain, check with a qualified tire service professional to be sure.
DOT Symbol and DOT Serial Code
The “DOT” symbol claims that the tire conforms to all
applicable US Department of Transportation motor vehicle safety standards for tires. The identification/serial
number follows the “DOT” symbol. Here is an example
of a DOT serial code:
(A)
(B)
(C)
(D)
(E)
(F)
A. DOT Symbol
B. Manufacturer Plant Code
C. Tire Size Code
D. Tire Manufacturer’s Code
E. Week of Production (01–52)
F. Year of Production (the last two digits of the year)
TIRE SIDEWALL LABELING
● For detailed information on TIRE SIDEWALL LABELING please visit www.Falkentire.com
MAX LOAD AND INFLATION
The maximum load and inflation pressure is marked on
the tire sidewall in English and metric units.
PLY COMPOSITION AND MATERIALS
R8
ER
DMNR 30
13
The number of plies and their generic composition of
cord materials in the sidewall and tread areas can be
found on at least one sidewall of a tire.
RADIAL MARKING
A radial ply tire will have the word “radial” marked on at
least one sidewall. An “R” found in the tire size marking
also refers to the tire being a radial ply tire.
UNIFORM TIRE QUALITY GRADING SYSTEM
(UTQG)
The Uniform Tire Quality Grading Standards (UTQG)
were created to help you make an informed decision
when purchasing passenger car tires by providing relative information about a tire’s tread wear, traction, and
temperature characteristics. Here is a breakdown of the
different categories that the UTQG grades:
● TREAD WEAR
The tread wear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices, and differences in
road characteristics and climate.
● TRACTION
The traction grades, from highest to lowest, are AA, A,
B. and C Those grades represent the tire’s ability to
stop on wet pavement as measured under controlled
conditions on specific government test surfaces of asphalt and concrete. A tire marked Cmay have poor
traction performance. WARNING: The traction grades
assigned to this tire is based on straight ahead braking
traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.
●
TEMPERATURE
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions or on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce in tire life,
and excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of performance which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard No.109.
Grades B and A represent higher levels of performance
on the laboratory test wheel than minimum required by
law. WARNING: The temperature grade for each tie is
established for a tire that is properly inflated and not
overloaded. Excessive speed, under-inflation, or excessive loading either separately or in combination, can
cause heat buildup and possible tire failure.
TIRE MANUFACTURE CONTACT
INFORMATION
U.S. and Canada
Falken Tire Corporation
8656 Haven Avenue
Rancho Cucamonga, CA 91730
800-723-2553
55
56
ORIGINAL EQUIPMENT TIRE LIMITED WARRANTIES
The warrantor of the tires supplied as original equipment on your new Nissan vehicle is the tire manufacturer
or tire distributor of your specific tires. Nissan is NOT
the warrantor of your original equipment tires. The warrantor for each of the tire brands which may be installed
as original equipment on your new Nissan is listed
below.
쮿 BFGoodrich Tires
P.O. Box 19026
Greenville, South Carolina 29602-9026
1-877-788-8899 (U.S.)
1-888-871-6666 (Canada)
http://www.bfgoodrichtires.com
쮿 Bridgestone Firestone North American Tire
LLC
535 Marriott Dr.
Nashville, Tennessee 37214
1-800-847-3272
htpp://www.bridgestone-firestone.com
쮿 Continental General Tire, Inc.
1830 McMillan Park Drive,
Fort Mill, South Carolina 29707
1-800-847-3349
1-800-461-1776 (In Canada)
http://www.continentaltire.com
http://www.continentaltire.ca
http://www.generaltire.com
쮿 Goodyear Tire & Rubber Company
(Goodyear and Dunlop Tires)
1144 E. Market Street
Akron, Ohio 44316
1-800-321-2136
htpp://www.goodyear.com
쮿
쮿
쮿
쮿
쮿
쮿
Michelin North America, Inc.
1 Parkway South
P.O. Box
19001 Greenville, South Carolina 29602-9001
(1-866-866-6605) - U. S.
1-888-871-4444 (Canada)
htpp://www.michelinman.com
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Suite 2B
Cypress, California 90630
1-800-442-8696 (Pacific Time)
1-888-444-8696 (Eastern Time)
http://www.toyo.com
Hankook
1450 Valley Road
Wayne, New Jersey 07470
1-973-633-9000
Toll Free 1-877-740-7000
http://www.hankooktireusa.com
WEST REGIONAL OFFICE
11555 Arrow Route, Suite 105
1-909-481-9800
Toll Free 1-800-426-8252
Kumho Tire U.S.A. Inc.
Corporate Headquarters
10299 6th Street
1-909-428-3338
Toll Free 1-800-44(HI)-58646(Kumho)
http://kumhousa.com
쮿
쮿
쮿
Yokohama Tire USA
Yokohama Tire Corporation
601 S.Acacia Avenue
Fullerton, CA 92831
1-800–722–9888
Http://yokohamatire.com
Falken Tire
Falken Tire Corporation
8656 Haven Avenue
1-800–723–2553
Http://Falkentire.com
WHAT IS COVERED
The tire manufacturer’s warranty statement for the specific tires supplied as original equipment on your vehicle
may be found their website.
WHAT YOU MUST DO
Please refer to the following pages for important
safety information.
To obtain information on tire warranties and tire dealer
service locations or for customer service, contact the
appropriate warrantor listed above.
In order to obtain warranty service, you must present the
unserviceable tire to an authorized Nissan dealer or to
an authorized dealer of the warrantor in the United
States or Canada. Your Nissan dealer will also assist
you with your tire service requirements or in obtaining
tire warranty service from the tire manufacturer.
IMPORTANT TIRE SAFETY INFORMATION1
Any tire, no matter how well constructed, may fail due to
improper maintenance or service factors. This could
create a risk of property damage and serious or fatal
injury. Disregarding any of the safety precautions and
instructions contained in this manual may result in tire
failure or explosion causing serious personal injury or
death. For your safety, comply with the following:
TIRE INFLATION
Keep tires inflated to the pressures recommended on
the tire data placard. (See your Owner’s Manual for
location.) These inflation pressures must be maintained
as a minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK INFLATION PRESSURES ON ALL YOUR
TIRES, INCLUDING THE SPARE, WHEN TIRES ARE
COLD, AT LEAST ONCE A MONTH BEFORE DRIVING.
Failure to maintain correct inflation may result in improper vehicle handling and may cause rapid and irregular tire wear, sudden tire destruction, loss of vehicle
control and serious personal injury. Therefore, inflation
pressures should be checked at least once a month and
always prior to long distance trips.
Pressures should be checked when tires are cold. The
tires are cold when your vehicle has been driven less
than a mile at moderate speed after being stopped for
three or more hours.
57
CHECKING PRESSURE WHEN TIRES
ARE HOT
SPEED LIMITS AND SPEED RATED
TIRES
If you must add air when your tires are hot, add four
pounds per square inch (psi) (28kPa) above the recommended cold air pressure. Recheck the inflation pressure when the tire is cold.
For Example Only:
Gauge reading of hot tire: 32psi
If recommended pressure is: 30psi
Desired gauge reading of hot tire 30 + 4psi = 34psi
Check cold pressures as soon as possible, at least by
the next day. Never “bleed” air from hot tires as your tire
will be underinflated. Use an accurate tire gauge to
check pressures. Never allow children to air up tires.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE
CORRECT INFLATION PRESSURE IS DANGEROUS.
For replacement tires, the correct inflation pressure will be
provided by your tire dealer. If not, refer to the vehicle decal.
Underinflation produces extreme flexing of the sidewalls
and builds up heat which may result in sudden tire destruction and serious personal injury. Overinflating can
cause the tire to be more susceptible to impact damage.
HIGH SPEED DRIVING CAN BE DANGEROUS.
Never operate your vehicle in excess of lawful speeds or
the maximum speeds justified by the driving conditions.
Excessive speeds or racing can cause heat buildup in a
tire leading to possible failure and serious personal injury.
Correct inflation pressure is especially important.
However, at high speeds, even with the correct inflation
pressure, a road hazard, for example, is more difficult to
avoid and if contact is made, there is a greater chance of
causing tire damage than at the lower speed. Moreover,
driving at high speed reduces the reaction time available
to avoid accidents and bring your vehicle to a safe stop. If
you see any damage to a tire or wheel, replace it with your
spare tire and see your tire dealer at once.
Tire speed ratings do not imply that a vehicle can be
safely driven at the maximum speed for which the tire is
rated. In addition, some damages or improper repairs
may cause a speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating will cause
the tire to build up excessive heat which can cause tire
damage that could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle with sudden air
loss can lead to an accident. In any case, you should not
exceed reasonable speeds as indicated by the legal
limits and driving conditions.
LOAD LIMITS
DO NOT OVERLOAD. DRIVING ON ANY OVERLOADED TIRE IS DANGEROUS. Never load your
tires beyond the load carrying limits molded into the
sidewall of the tires or the maximum vehicle load limit as
shown on the vehicle tire data placard, whichever is
less. Overloading causes heat to build up which can
lead to sudden tire failure and serious personal injury.
1 Provided by and published at the request of the tire manufacturers/warrantors.
58
SPEED SYMBOLS -are shown on the sidewall of
some tires. The following table shows the maximum
speed corresponding to the symbol.
SPEED RATINGS
†Speed
Maximum
Rating
M
N
P
R
R
S
T
H
W
Y
V*
Z**
Speed
mph
km/Hr
81
87
93
99
106
112
118
130
168
186
149
149
130
140
150
160
170
180
190
210
270
300
240
240
*Some V (or VR) rated tires may have a speed
capacity of greater than 149 mph (240 km/h).
Consult your tire manufacturer for maximum speed ratings if your vehicle capability exceeds this speed.
**Z (or ZR) rated tires are designed for use on
cars with maximum speed capabilities in excess
of 149 mph (240 km/h). Consult your tire manufacturer for maximum speed capabilities.
†Although a tire may be speed rated, we do not endorse
the operation of any vehicle in an unsafe or unlawful
manner. Speed ratings are based on laboratory tests
which relate to performance on the road, but are not
applicable if tires are underinflated, overloaded, worn
out, damaged, altered, improperly repaired, or retreaded. Furthermore, tire speed ratings do not imply
that vehicles can be safely driven at the maximum speed
for which the tire is rated, particularly under adverse
road and weather conditions or if the vehicle has unusual characteristics. Most highway passenger tires
that do not have a speed symbol in the sidewall have a
maximum speed rating of 105 mph. Light truck highway
tires that do not have a speed symbol on the sidewall of
the tire have a maximum speed of 87 mph. Some light
truck tires may have higher maximum speeds; consult
your tire dealer. The speed and other ratings of retreaded tires are assigned by the retreader and voids
the original manufacturer’s ratings.
IMPORTANT: In order to maintain the speed capability
of the vehicle, replacement tires must have speed ratings equal to or higher than those fitted as original
equipment (as indicated on the vehicle placard or Owner’s Manual). If tires with lower speed ratings are fitted,
the speed capability of the vehicle will be lowered to the
maximum speed capability of the replacement tire as
indicated on the above table.
Remember...High speed driving can be dangerous and
may be damaging to your tires.
And...When driving at highway speeds, correct inflation
pressure is especially important.
Contact the manufacturer of your tires for their position
and assistance on the repair of speed-rated tires. When
you are replacing tires that have a speed rating, you
must replace with tires of the same or higher speed
rating if the speed capability of the vehicle is to be
maintained.
VISUAL INSPECTION
INSPECT YOUR TIRES. DO NOT DRIVE ON A
DAMAGED TIRE OR WHEEL. Check your tires frequently for scrapes, bulges, separations, cuts, snags,
cracks, penetrations or excessive localized wear from
hard braking. Also check for abnormal tire wear, particularly on the edges of the tire tread which may be caused
by misalignment or underinflation. Impacts can damage
the inner portion of the tire without being visible on the
outside. If damage can be seen on the tires or wheels, or
if you suspect that possible impact damage may have
occurred, replace with spare at once and have your tire
store or dealer inspect your tires immediately. Use of a
damaged tire could result in tire destruction. When
inspecting your tires, including the spare, check your air
pressures. If your pressure check indicates that one of
your tires has lost pressure of two pounds or more, look
for signs of penetrations, valve leakage, or wheel damage that may account for the air loss.
All tires will wear out faster when subjected to high
speeds as well as hard cornering, rapid starts, sudden
stops, frequent driving on roads which are in poor
condition, and off-road use. Roads with holes and rocks
or other objects can damage tires and cause misalignment of your vehicle. When you drive on such roads,
drive on them carefully and slowly, and before driving
again at normal or highway speeds, examine your tires
for any damage, such as cuts, bulges, penetrations,
unusual wear patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS): Tires
contain Tread Wear Indicators (Wear Bars) in the
grooves of the tire tread which show up when only
2/32nds of an inch (1.6mm) of tread is remaining.
At this stage, your tires must be replaced. Tires
worn beyond this stage are dangerous.
* Provided by and published at the request of the tire
manufacturers/warrantors.
HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects are potholes, glass, metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and drive
with caution until you can safely pull off the road. Stop
and inspect the tires. If the tire is underinflated or
damaged, deflate, remove the tire and rim assembly and
replace it with your spare. If you cannot detect a cause,
have the vehicle towed to the nearest vehicle or tire
dealer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a tire
yourself. Tire changing can be dangerous and must be
done by professionally trained persons using proper
tools and procedures as specified by the Rubber Manufacturers Association (RMA). Follow these mounting
recommendations. Your tires should be mounted on
wheels of correct size and type and which are in good,
clean condition. Bent, chipped or rusted wheels may
cause tire damage. The inside of the tire must be free
from foreign materials. Have your dealer check the
wheels before mounting new tires. Mismatched tires
and rims can explode during mounting. Also, mismatched tires and rims can result in dangerous tire
failure on the road. If a tire is mounted by error on the
wrong-sized rim, do not remount it on the proper rim scrap it. It may be damaged internally (which is not
externally visible) by being dangerously stretched and
could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels designed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
59
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE
DEALER AT ONCE. Some tire manufacturers do not
warrant any inspection or repair process. The repair is
entirely the responsibility of the repairer. Punctures in
the tread of a passenger tire which do not exceed 1/4 of
an inch (6mm) in diameter can usually be repaired by
following the Rubber Manufacturer’s Association
(RMA) Passenger and Light Truck Repair procedures.
Contact the manufacturer of your tires for its position
and assistance as to the acceptable location for a
proper repair and the repair of speed rated tires. Do not
use plug repairs. They may cause further damage
to the tire. They are not always air tight and the
plug may fail. Do not exceed posted speed limits on
any repaired tire. Certain tire manufacturers speed ratings are voided if the tire is repaired.
Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire dealer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or dealer for assistance.
CAUTION -Never, under any circumstance, introduce a flammable substance into a tire.
60
WHEEL ALIGNMENT AND BALANCING
TIRE TREAD
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of alignment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling characteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your alignment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
Tires must be replaced when the depth of the tread
reaches 2/32 inch (1.6 mm). Tires are manufactured
with tread wear indicators molded into the tire grooves
which indicate tread wearout. As tires approximate
2/32 inch (1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects of road hazards. Also, worn tires are more subject to hydroplaning,
which can cause loss of control. Therefore, visual tire
inspection becomes more crucial as the tires wear out.
WORN TIRES
You must inspect your tires after any hard braking circumstances or after tires have slid on the pavement.
This can cause a flat spot in a section of the tire tread.
Never drive on worn tires. Tires should be replaced by
trained personnel when 2/32nds of an inch tread depth
remains, as indicated by the tread wear indicators
molded into the tread grooves. In most states, it is illegal
to drive with less than 2/32nds of an inch of tread
remaining.
TIRE SPINNING
TIRE MIXING
Never spin your tires above a speedometer reading of
35 mph (55 km/h) if your vehicle becomes stuck. The
centrifugal force generated by the free spinning
tire/wheel assembly may cause a sudden tire explosion,
resulting in vehicle damage and/or serious personal
injury or death. Never allow anyone to stand near or
behind a tire spinning at high speed while attempting to
push a vehicle that is stuck. When in mud, sand, snow,
ice or other slippery conditions, do not indulge in excessive wheel spin. In such conditions, with automatic
transmission vehicles, by accelerating the engine excessively, it is possible to spin one of the drive tires
beyond its speed capability. This is also true when
balancing a drive tire/wheel assembly using the engine
of the vehicle to spin the wheel.
For best performance select tires similar in size and load
rating to the original equipment tires. It is recommended
that the same size and type of tire be used on all four wheel
positions. In certain tires, casing ply material and ply
construction may vary as indicated on the sidewall of the
tire. When changing or replacing tires, it is preferred that
all four tires are the same construction type (i.e., High
Performance, All Season, Mud & Snow) and construction
(Radial or Bias Ply). Before mixing tires of different types
on a vehicle in any configuration, be sure to check the
vehicle Owner’s Manual for its recommendations.
Tires which meet the Rubber Manufacturer’s Association (RMA) definition of mud and snow tires are marked
M/S, M+S, M&S. On such tires, this designation is
HARD BRAKING
molded into the sidewall. Tires without this notation are
not recommended for mud and/or snow driving.
If snow tires are needed, it is necessary to select tires
equivalent in size and load rating to the original equipment tires. Always fit performance snow tires in sets of
four (4) for optimum mud & snow traction and maintenance of vehicle handling characteristics. If you do not,
it may adversely affect the safety and handling of your
vehicle. It is also important to check the vehicle Owner’s
Manual before mixing or matching tires on 4-wheel drive
vehicles as this may require special precautions.
Please refer to your Owner’s Manual for more information on tire replacement precautions.
TIRE ROTATION
Tires on your Nissan vehicle should be rotated every
7,500 miles or as irregular wear develops. If irregular
wear becomes apparent or if the wear rate on the tires is
perceptibly uneven, the tires should be rotated in such a
way to alleviate the problem. Check your vehicle for any
mechanical problems and correct if necessary. Any
rotation pattern or procedure may be followed including
those indicated in the Owner’s Manual. Some tires have
arrows on the sidewall showing the direction in which
the tire should turn. When rotating this type of tire, care
must be taken to maintain the proper turning direction
as indicated by the arrows. Some vehicles have different tire sizes specified for front and rear axles. Tires on
these vehicles should not be rotated side to side (unless
they are non-directional). Where a temporary type
spare tire is available, it should not be included in the tire
rotation schedule. Such tires are intended for temporary
use only.
REPLACING TWO TIRES
If your vehicle was originally equipped with four tires that
were the same size and you are only replacing two of the
four tires, install the new tires on the rear axle. Placing
new tires on the front axle may cause loss of vehicle
control in some driving conditions and cause an accident and personal injury.
TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
dealer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire load
rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire damage, which can result in an accident. Tires which become unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage. Consult your
tire warranty.
HIGH PRESSURE TEMPORARY SPARE
TIRES
1)
2)
3)
4)
5)
6)
7)
The high-pressure spare tire in your Nissan
vehicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
Avoid driving over obstacles that may damage
the tire through impact or cutting, such as
potholes, glass, metal, etc.
Speed must not exceed 50MPH (80km/h) for
non-speed-rated temporary spare tires.
Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the standard tire can be repaired or replaced.
Because the high-pressure spare tire was specifically designed for your car, it should not be
used on any other vehicle.
Do not use snow chains on your high-pressure
spare. This could cause damage to your
vehicle.
Check the tire’s cold inflation pressure monthly
and maintain at 60psi (4.2kg/cm2) even when
not in use.
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8)
The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on
the high-pressure spare tire rim which was
originally installed.
9) When the tread wear indicator appears on the
tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a temporary spare tire fitted.
11) Do not make a sharp turn or apply the brakes
suddenly when driving on a high-pressure temporary spare.
Note:
When using any temporary type spare
tire, be sure to follow the vehicle Owner’s Manual instructions.
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TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
● Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with
spare and see the tire manufacturer’s dealer or
your Nissan dealership.
For further information, the Consumer Tire Guide on
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Industry
Safety Council, Box 1801, Washington, D.C. 20013.
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES1
WHAT IS COVERED
2
Nissan warrants to correct defects in materials or
workmanship in all genuine Nissan replacement parts,
Genuine NISMO S-tune parts, and Genuine Nissan
accessories, distributed by Nissan North America in the
United States, installed and used on Nissan (if an appropriate use and application of the part, accessory, or
Genuine NISMO S-tune part) vehicles only, except as
described under the caption below, ⬙WHAT IS NOT
COVERED.⬙
defects in materials or workmanship. Bedliners will be
repaired to commercially acceptable standards subject
to the conditions and limitations listed in “WHAT IS
NOT COVERED.”
Except for replacement audio components, this warranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Nissan replacement parts,
Genuine NISMO S-tune parts, and Genuine Nissan
accessories installed during the Nissan New Vehicle
Limited Warranty will extend through, and will not end
before, the end of that original warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Amplifier navigation, Bluetooth®,
control unit, or Compact Disc Player/Auto Changer
supplied by Nissan is covered for 12 months from the
time of installation or the balance of the Basic Vehicle
Warranty as it applies to audio components, whichever
is greater.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or replacement batteries. These items are
covered by separate warranties.
2. Nissan Motorsports and NISMO R-tune parts, including NISMO Legacy parts are sold “AS IS”
without warranties, express or implied unless expressly prohibited from doing so by applicable law,
in which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replacement as outlined in the maintenance schedule of
4. Damage or failures of parts resulting from:
Misuse (your Owner’s Manual is your guide to
proper use).
Accident, theft, fire, driving through water resulting in engine water ingestion.
쮿
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Chemical fallout, tree sap, salt, sand, hail, flood or
other environmental conditions
Modification or improper repair of the part or of
the vehicle in which the part is installed.
Use of parts not equivalent in quality or design to
Lack of performance of required maintenance
services as outlined in your Nissan Service &
Maintenance Guide.
Use of improper or dirty fuel, fluids or lubricants.
Normal wear and tear, including dings, dents,
dents, chips or scratches.
5. SALVAGE TITLE. This warranty does not cover
damage, failures or corrosion to any Nissan replacement part, Genuine NISMO S-Tune Part, or
Genuine Nissan Accessory, installed in the vehicle,
if the vehicle is issued a ⬙salvage⬙ or similar title
including, but not limited to junk, scrap, rebuilt, or
flood titles, under any state’s law. (This exclusion
does not extend to new Genuine Nissan replacement parts, NISMO S-tune parts or Genuine
Nissan accessories, installed in a Nissan vehicle
after the issuance of a ⬙salvage⬙ or similar title.)
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1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on
the date of purchase.
2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes and provides consumer services for Nissan Vehicles in the United States.
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LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES1
WHAT YOU MUST DO
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized
Nissan dealer in the United States or Canada at your
expense with proof of purchase (parts invoice or service
repair order from an authorized Nissan dealer).
RIGHTS
and you may also have other rights, which vary from
state to state.
The names and addresses of authorized Nissan dealers
are listed in telephone directories.
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Nissan dealer.
WHAT NISSAN WILL DO
If the part or accessory to be repaired was originally
installed by an authorized Nissan dealer, it will be removed and reinstalled after repair at no charge for parts
and labor. If the part or accessory was not installed by
an authorized Nissan dealer, the part or accessory will
be repaired or exchanged only. Any needed parts replacement will be made using Genuine Nissan or
Nissan approved new or remanufactured parts. Nissan
reserves the right to make changes at any time, without
notice, to production and service parts in their specifications, colors, and materials, including those used in
connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, functionally equivalent replacement parts may be used that
do not exactly match the original production part.
NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1
WHAT IS COVERED
WHAT YOU MUST DO
Nissan2 warrants to the first retail purchaser (“Original
Repairing Vehicle Owner”), that Nissan will either repair or
replace the Genuine Nissan Outer Sheet Metal Panels you
install or have installed on your Nissan vehicle should the
purchased panels develop inside out rust-through corrosion perforation. Replacement sheet metal panels must be
installed on vehicles owned and operated in the United
States and Canada. Nissan warrants to the Original Repairing Vehicle Owner that the replacement and refinishing
of panels will be carried out at no cost to the Original
Repairing Vehicle Owner subject to the exclusions listed
below under the heading What is not Covered.
The purchaser must present the original receipts and/or
repair orders to a Nissan dealer in order to invoke this
warranty. The dealership will then validate and verify
warranty coverage prior to authorization for replacement or repair of the panels.
WHAT IS NOT COVERED
This warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any alteration to the panel, panels, or vehicle that could
be reasonably expected to affect the performance
of the covered panels.
2. Environmental pollution or conditions, including
acid rain, hail, or lightning.
3. Vehicle neglect, abuse, or use of the vehicle for
unintended purposes.
4. Stone chips, scratches, or other paint damage that
lead to surface rust damage.
5. Cleaning and polishing agents, chemicals, and solvents, including improper undercoating or use of
other rust prevention materials.
WHAT NISSAN WILL DO
Nissan2 will pay for the cost of the repair, including
parts, labor, paint, and supplies necessary to repair or
replace and refinish the panels purchased.
The repair may be completed at an authorized Nissan
dealership’s collision repair shop or an independent
collision repair shop that will install Genuine Nissan
replacement parts. Whether a Nissan dealership collision repair shop or independent collision repair shop
completes the repair, only authorized Nissan dealership
personnel or authorized Nissan personnel can approve
a repair or replacement under this warranty.
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RIGHTS
state to state.
2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles in the United States.
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GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY1
LONG
Nissan2 warrants to correct defects in materials or
workmanship, or for failure due to normal wear and tear,
of all replacement Genuine Nissan Original Equipment muffler assemblies, Genuine Nissan vehicle
suspension system shock absorbers and strut assemblies installed on Nissan vehicles only, except as
described under the caption below, “WHAT IS NOT
COVERED”. THE LIFETIME FEATURE OF THIS
WARRANTY APPLIES ONLY IF the parts are purchased and paid for by the owner of the vehicle on
which they are installed, and only if they are installed by
an authorized Nissan dealer, for as long as the original
purchaser of the replacement muffler assembly,
shock absorber and/or strut assembly owns the
Nissan vehicle on which the parts are installed.
IMPORTANT: The lifetime feature of this warranty does
not apply to parts (a) paid for in whole or in part by
Nissan, to include warranty replacement, campaigns or
goodwill adjustments, or (b) which are paid for under
the terms of any service contract. Such parts are instead
warranted against defects in material or workmanship
only (but not failure due to normal wear and tear) for
12 months or 12,000 miles from the date of installation
or purchase, whichever is earlier. In no case shall the
warranty from defects in material or workmanship end
prior to the end of the applicable Nissan New Vehicle
Limited Warranty on the Nissan vehicle on which the
parts are installed, had the part(s) been installed in the
vehicle at manufacture.
RIGHTS
Extra Expenses - Limitations of Damages
use of a vehicle, substitute transportation,
inconvenience or commercial loss.
above limitations may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
it any other warranty, obligation or liability in connection with the part(s) subject to this express limited warranty.
WHAT IS NOT COVERED
1. Genuine Nissan Key Value® Muffler Assemblies.
2. Shock absorbers and strut assemblies installed
before July 1, 1999. Muffler assemblies installed
before October 1, 1999.
3. Motorsports Parts and Genuine NISMO R-Tune
parts are sold ⬙AS IS⬙ without warranties, express
or implied unless expressly prohibited from doing
so by applicable law, in which case the warranty is
the minimum provided by law.
4. Damage or failure(s) of parts resulting from:
Misuse (your Owner’s Manual is your guide to
proper use.)
Accident, theft, fire, driving through water.
Salt, sand, flood or other environmental conditions.
Modification or improper repair of the part or of
the vehicle in which the part is installed.
5. Salvage Title. This warranty does not apply and is
rendered VOID if the vehicle is issued a ⬙salvage,⬙
⬙flood,⬙ or similar title under any state’s law after the
part(s) is purchased unless state law expressly states
otherwise. (This exclusion does not extend to new
Genuine Nissan Original Equipment muffler assemblies, Genuine Nissan shock absorbers or strut assemblies purchased and installed in the vehicle after
the issuance of a ⬙salvage,⬙ ⬙flood,⬙ or similar title.)
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2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which provides consumer service for Nissan vehicles in the United States.
GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY1
WHAT YOU MUST DO
In order to obtain lifetime limited warranty service, bring
your vehicle, proof-of-purchase (service repair order
from an authorized Nissan dealer in the United States)
and personal identification (driver’s license, etc.) to any
authorized Nissan dealer in the United States. The
names and addresses of authorized Nissan dealers are
listed in telephone directories.
WHAT NISSAN WILL DO
If the lifetime feature of this warranty applies to a Genuine Nissan Original Equipment muffler assembly,
shock absorber or strut assembly it will be removed
and reinstalled after repair at an authorized Nissan
dealer at no charge for parts or labor.
Otherwise a warranted Genuine Nissan Original Equipment muffler assembly, shock absorber or strut
assembly will be exchanged only unless you can provide proof that it was originally installed by a Nissan
dealer, in which case it will be removed and reinstalled
after repair at no charge to you for parts or labor during
the term of the warranty. Any needed parts replacement
or exchange will be made using new or remanufactured
parts at Nissan’s option.
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68
REPLACEMENT BATTERY LIMITED WARRANTY1
WHAT IS COVERED?
WHAT IS NOT COVERED?
Nissan2 warrants your Genuine Nissan Replacement
Battery as described below except as stated under
⬙What is not covered?⬙
1. Damage or failure resulting from:
Accident, theft, fire or freezing.
Misuse of the battery or vehicle in which it is
installed, including the use in applications for
which the battery was not designed. Proper use is
described in the vehicles Owner’s Manual.
Improper installation or battery charging.
Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
Modification or improper repair of the vehicle or a
part of the vehicle.
Environmental conditions, including, but not limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of discharged batteries.
3. Batteries in service more than 84 months.
This warranty covers defects in materials and workmanship.
HOW LONG IS THE WARRANTY AND
WHAT WILL NISSAN DO
If your replacement battery becomes unserviceable
within the first 24 months of service Nissan2 will replace
your battery, including labor, without charge, providing
the battery was originally installed in your vehicle by an
authorized Nissan dealer.
If the replacement battery becomes unserviceable after
24 months of use, Nissan2 will provide a replacement
battery at a reduced price, charging only for the portion
of the life of the battery actually used. This is called a
⬙pro-rata adjustment⬙. You will be responsible for all
labor charges for the replacement of the battery.
This warranty and the ⬙pro-rata adjustment⬙ end
84 months after the date of the battery’s purchase or
installation, whichever is earlier. However, the warranty
on a Genuine Nissan replacement battery installed during the Nissan New Vehicle Limited Warranty will extend
through, and will not end before, the end of that original
warranty.
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4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine Nissan
battery installed in the vehicle, if the vehicle is
issued a ⬙salvage ⬙ or similar title under any state’s
law, and this warranty is rendered void for any
battery installed in a vehicle prior to the vehicle
being issued a ⬙salvage⬙ or similar title unless state
law expressly states otherwise. (This exclusion
does not extend to a new Genuine Nissan battery
installed in the vehicle after the issuance of a ⬙salvage⬙ or similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must deliver the
warranted battery or the vehicle in which the battery is
installed to an authorized Nissan dealer in the U.S. or
Canada at your expense, with proof of purchase (parts
invoice or service repair order from an authorized
Nissan dealer). The names and addresses of authorized
Nissan dealers are listed in telephone directories or
www.NissanUSA.com
If the ⬙pro-rata adjustment⬙ applies, you must pay for the
portion of the 84 month warrantable life that you actually
used. The amount you pay is computed in two steps.
First, the customer pay percentage is determined from
the chart shown below based upon the months of actual
battery service.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consumer services in the United States
of America.
REPLACEMENT BATTERY LIMITED WARRANTY1
Months
Customer Pay
In Service
Percentage
0-24
0%
25-32
25%
33-50
50%
51-84
75%
Second, the current suggested retail price of the new
battery is multiplied by the customer pay percentage.
For example, should the battery fail after 40 months of
service you would pay 50% of the suggested retail price
of the new battery.
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES-LIMITATIONS OF DAMAGES
consequential damages such as, but not limited to, loss of wages or loss of use of the
vehicle, inconvenience, or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE
LIMITED WARRANTY.
of incidental or consequential damages or
limitations, so the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
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GENUINE NISSAN PARTS AND ACCESSORIES
Nissan North America, Inc. and your Nissan dealer
realize that there are numerous sources for parts and
accessories in today’s automotive parts aftermarket.
However, Genuine Nissan parts and accessories are
designed and manufactured to meet the same factory
fit, performance and quality specifications of your
Nissan vehicle.
nationally. The Nissan Parts Redistribution Center in Mt.
Juliet, Tennessee, processes North American supplier
receipts and expedites high priority back ordered parts
direct to dealers. All Nissan parts distribution facilities
are linked via a computer system which searches and
fills orders to ensure coordinated parts ordering, inventory and distribution of available parts.
The Parts Department of your Nissan dealership maintains a complete inventory of high quality Genuine
Nissan new and remanufactured replacement parts parts that are backed by one of the most comprehensive
parts warranties available in the automotive industry
today.
To ensure that your warranty, maintenance and repair
parts requirements are satisfied as quickly as possible,
Nissan and the Nissan dealer organization maintain a
combined inventory consisting of several hundred million dollars worth of readily available parts and popular
accessories. In the event a critical part is required that is
not stocked by your local dealership, Nissan’s ordering
system includes a computerized means of ensuring the
quickest possible shipment to Nissan dealers by the use
of expeditious handling and premium transportation - all
of which is supported by one of the most extensive and
efficient parts distribution systems in the United States.
Nissan North America, Inc., has a total of 11 Parts
Distribution Centers. Five Parts Distribution Centers
(Speed Centers), stock 25,000 of the highest demand
part numbers. Four Parts Distribution Centers (Mega
Centers), stock approximately 60,000 different parts,
including the 25,000 highest demand parts. Nissan’s
Parts Distribution Center in Memphis Tennessee (Low
Volume Center) maintains an inventory of 100,000 low
volume part numbers and services all Nissan dealers
The Nissan name represents quality and a commitment
to your satisfaction as a valued customer. So when you
select parts or accessories for your Nissan vehicle, see
your Nissan dealer. Only Nissan builds Nissan replacement parts and accessories to exact factory specifications.
RECOMMENDATION FOR
MAINTENANCE SERVICE AND
REPLACEMENT PARTS FOR YOUR
VEHICLE’S EMISSION SYSTEM
To assure best results and to maintain the original
quality built into the emission control systems, it is
recommended that genuine Nissan parts be used when
servicing or repairing the systems. THE WARRANTY
OBLIGATIONS ARE NOT DEPENDENT UPON THE
USE OF ANY PARTICULAR BRAND OF REPLACEMENT PARTS AND THE OWNER MAY ELECT TO
USE EQUIVALENT NON-GENUINE NISSAN PARTS
FOR REPLACEMENT PURPOSES.
The use of replacement parts which are not equivalent
to genuine Nissan parts may reduce the effectiveness of
the emission control system.
Therefore, if it becomes necessary to use other than
genuine Nissan parts, the owner should assure himself
that such parts are warranted by their manufacturer to
be equivalent in quality to genuine Nissan parts.
MAINTENANCE, REPLACEMENT OR REPAIR OF
THE EMISSION CONTROL DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY AUTOMOTIVE REPAIR ESTABLISHMENT OR INDIVIDUAL
USING ANY EQUIVALENT REPLACEMENT PART.
HOWEVER, UNLESS OTHERWISE REQUIRED BY
LAW, WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED NISSAN DEALER.
The emission standards may be satisfied by having the
vehicle inspected periodically and by following the requirements outlined in your Owner’s Manual and your
Nissan Service & Maintenance Guide.
CORROSION PROTECTION GUIDELINES
In order to help protect your vehicle against corrosion, it
is important that you care for your vehicle regularly,
following these suggestions:
쮿 Wash your vehicle regularly using cold clean water
and a mild vehicle wash soap.
쮿 If insects, tar or other similar deposits have accumulated on your vehicle, wash it as soon as possible.
쮿 If you drive on salted or dust controlled roads, or if
you drive near the ocean, hose off the under carriage
at least once a month.
쮿 It is important that the drain holes in the lower edges
of the doors and rocker panels be kept clear.
쮿 If you detect any stone chips or scratches in the
paint, touch them up immediately.
쮿 If you do much driving on gravel roads, consider
installing mud or stone shields behind each wheel.
쮿 If your Nissan is damaged due to an accident or
similar cause which destroys the paint and protective coating, have your vehicle repaired as soon as
possible. The cost of such repairs is considered the
responsibility of the owner.
쮿 This corrosion warranty does not cover non-genuine
sheet metal parts or damage caused by the installation of such non-genuine sheet metal parts.
SEE YOUR OWNER’S MANUAL FOR FURTHER DETAILS.
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ROADSIDE ASSISTANCE
ROADSIDE ASSISTANCE
Included with your Nissan Vehicle purchase, Roadside
Assistance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
● Mechanical Breakdown
● Flat Tire
● Accident/Collision
(One-way tow, loaner vehicle not included)
● Dead Battery
● Out of Gas
● Lock-out service
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-647-7261 and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. The
VIN can be found imprinted on a plate affixed to the
upper dashboard on the driver’s side of your vehicle.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance service to be dispatched. In most cases, minor disablement
services such as lock-out service, out-of-gas delivery,
battery boost, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys, or nonwarranty items will be your responsibility at the time of
the repair or service. There is no charge for the towing
service. Roadside Assistance will arrange to transport
the vehicle to the nearest Nissan dealer. Warranty covered repairs will be provided for under the terms of the
applicable Nissan New Vehicle Limited Warranty. However, any non-warranty or accident/collision repairs will
be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
● Meals
● Lodging
● Substitute transportation
● Costs to reunite the vehicle and owner, after warranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-800-647-7261will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. In some situations
you may be required to pay for these benefits initially. If
so, the representative will provide instructions for reimbursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not available for accident/collision and/or other non-warrantable
disablements.
COVERAGE
Roadside Assistance is provided for all Nissan
vehicles from the date the vehicle is delivered to
the first retail buyer or otherwise put into use,
whichever is earlier, for a period of
36 months/36,000 miles.
Roadside Assistance is available to anyone operating
the Nissan Commercial vehicle with the authorization of
the owner. (For purpose of Roadside Assistance benefits, “owner” includes the lessee of a leased vehicle.)
These services are transferable with the resale of the
vehicle for the time remaining on the original Nissan
New Vehicle Limited Warranty coverage period. Roadside Assistance is available throughout the lower 48
States and Hawaii.
TOWING
Roadside Assistance provides towing service for a period of 60 months/60,000 miles, (whichever comes
first).
EXCLUSIONS
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty, but is a service which is provided to you as part of the purchase of
a Nissan Vehicle to minimize any unforeseen vehicle
operation inconvenience. Potential liability is expressly
limited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
loss.
ROADSIDE ASSISTANCE
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
AutoValet (Concierge) Service: Roadside Assistance will assist you in arranging for the following services:
● Hotel Reservations
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
● Airline Information
Assistance obtaining flight information, e.g. flight
times and fares.
● Alternate Transportation
Assistance obtaining rental vehicles or taxi service
● Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
information.
● Message Relay
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
messages.
All third-party cost associated with these benefits are
the customer’s responsibility.
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NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS
LONG TERM PROTECTION FOR YOUR
NISSAN...
For extra peace of mind, you can choose from a full suite
of Nissan Security+Plus® Assurance Products to protect your investment in new or pre-owned Nissan vehicles, including: Extended Protection Plan, Prepaid
Maintenance Plan, Tire & Wheel Protection Plan, Theft
Protection Plan, Key Replacement Plan, and our
bundled Platinum Protection Plan that provides Tire and
Wheel Road Hazard Protection, Paintless Dent Repair,
Windshield Repair, and Emergency Roadside Assistance.
Backed by Nissan and designed exclusively for Nissan
owners, our Extended Protection Plan and Prepaid
Maintenance Plan are available in a variety of coverage
levels and time and mileage intervals, enabling you to
customize a plan to suit your personal driving habits and
length of ownership. Nissan Security+Plus® Assurance Products provide you with quality long-term protection and enhanced peace of mind.
Just a few of its major features:
1. With Security+Plus® Extended Protection
Plan, you can choose coverage for up to
8 years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating
Nissan dealerships throughout the U.S., excluding U.S. Territories. Repairs at these
dealerships are performed by factory-trained
technicians using Genuine Nissan or Nissanapproved new or remanufactured parts to
maintain your vehicle in top running condition.
3. Payment-free service, other than your deductible (if applicable). Dealers are paid directly by Nissan.
4. All Security+Plus® Extended Protection
Plans are transferable to subsequent owners, thus ensuring flexibility of your investment and helping to enhance the resale
value of your Nissan.
5. Customer assistance is available throughout
the U.S. at any Nissan dealership, or by calling 1-800-NISSAN (1-800-647-7261).
6. 0% financing is available for Extended Protection Plans and Prepaid Maintenance
Plans.
YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
NISSAN SECURITY+PLUS®!
For details, please contact your authorized Nissan
Dealer, visit nissanusa.com or complete the attached
business reply card (no postage necessary) and mail it
to:
Nissan Security+Plus® Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet—the
quicker you act, the sooner you can enjoy the full protection of a Nissan Security+Plus® service contract.
NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS
NOTE:
Security+Plus® service contracts for
Nissan vehicles can only be purchased
from an authorized Nissan dealership.
Vehicles under the Basic New Vehicle
Limited Warranty (3 years/36,000 miles)
are eligible for a new Security+Plus®
service contract. Pre-owned plans are
available at the time of sale for vehicles
within ten (10) model years and fewer
than 100,000 actual vehicle miles, or
post-sale if the vehicle is still under the
factory New Vehicle Powertrain Limited
Warranty (5 years/60,000 miles). See
your local Nissan dealer for details.
75
2/5/16 2:01 PM
Expiration Mileage
Months of Coverage
State
Mileage
Zip Code
miles
Zip Code
miles
Zip Code
NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer
when warranty service is required. It should remain with your vehicle when you sell it so subsequent
owners will know any remaining warranty coverage.
City
Address
Dealer’s Name
Date
ODOMETER REPLACEMENT
Security+Plus® coverage must be confirmed. See your Security+Plus® Agreement for details.
Expiration Date
State
Mileage at Delivery
State
Policy No.
SECURITY+PLUS® INFORMATION
City
Address
Selling Dealer Name
Date of Delivery
Vehicle Identification
VEHICLE IDENTIFICATION
City
Address
Owner’s Name
OWNER INFORMATION
®
2016
WARRANTY INFORMATION BOOKLET
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2015 Nissan North America, Inc. All rights reserved.
Publication No.: WB2E
NALLU2
WB16EA
NALLU4
Printing : March 2016
2/5/16 2:00 PM
2016 NISSAN WARRANTY INFORMATION BOOKLET SUPPLEMENT
The information contained within this supplement amends pages 1, 6, 9, 11, 12,
13, 14 and 15 of the 2016 Nissan Warranty Information Booklet by adding the
Diesel Powertrain Warranty coverage of 5 years/100,000 miles, whichever
comes first, the Federal Emission Defect and Performance Warranty Coverage
of 5 years / 50,000 miles, whichever come first, and by adding the TITAN Diesel
to California Long Term Emission System Defects Warranty Parts List. These
changes are applicable to 2016 Nissan U.S. vehicles equipped with Cummins
Diesel engine only.
All other warranty terms, conditions and limitations remain unchanged.
Please Read carefully and keep with the
Warranty Information Booklet in your vehicle.
Printing: November 2015
Publication No. WB16EA +A61U0
0 miles
Basic Coverage
90,000 mi
Powertrain Coverage
Diesel Powertrain Coverage **
Federal Emission Performance ***
Federal Emission Defect ***
Federal Emission Long Term Defect ***
Seat Belt
** Warranty coverage applies to vehicles equipped with Cummins Diesel Engine.
*** Federal Emissions Performance and Defect for vehicles equipped with Cummins Diesel Engine is 60 months/50,000 miles.
APPLICABILITY
쮿
쮿
This warranty is provided to the original and subsequent owner(s) of a Nissan vehicle originally distributed by Nissan which is originally sold by a Nissan
authorized Nissan dealership in the United States,
and which is registered in the U.S. and normally
operated in the United States (including Alaska and
Hawaii), the United States territories (specifically
Guam, Saipan, American Samoa, Puerto Rico and
the U.S. Virgin Islands), and Canada.
This warranty is generally transferable from the original ‘owner other than a Nissan dealer’ (OWNER) to
subsequent owners of the vehicle at any time ownership of the vehicle is transferred, without any action on your part; except that this warranty is not
transferable but is instead VOID if during the first six
months after delivery to the original OWNER: (1)
ownership of the vehicle is transferred from the
original OWNER, and (2) the vehicle is registered
outside of the United States.
쮿
Your Nissan vehicle is manufactured to meet U.S.
regulations and environmental requirements. With
the exception of privately owned vehicles belonging
to members of the U.S. military or employees and
officers of the United States Government stationed
abroad, this warranty does not apply if an otherwise
covered vehicle is operated in, or relocated to, a
country other than those listed above under this
caption, except that it continues to apply if the vehicle is operated in full compliance with its proper
use as described in the applicable Owner’s Manual2
while touring outside of the United States, the U.S.
territories or Canada for a period not exceeding sixty
(60) consecutive days or sixty (60) days in any one
12 month period. Subject to the transferability restriction described above, this warranty applies to a
relocated vehicle which is returned to, and is registered and normally operated in the United States, the
U.S. territories or Canada, except for conditions due
to the vehicle’s foreign operation, e.g., use of inappropriate fuels or other fluids.
Nissan1 makes available to you, and you are specifically required by Federal Law to use BBB AUTO
LINE [(800) 955-5100] before exercising rights or
seeking remedies under the Federal MagnusonMoss Warranty Act, 15 U.S.C. §2301, et. seq. You
are not required to first use BBB AUTO LINE if you
seek remedies not created by Title I of that Federal
law, except that you are required to first use BBB
AUTO LINE in good faith if you seek remedies created by state law, including your state’s lemon law,
if applicable state law provides for using a 703
compliant or similar process before filing suit.
Please refer to pp. 2-3 of this booklet and the
“Supplement to 2016 Nissan Warranty Information
Booklet & 2016 Nissan Owner’s Manual” for additional information.
2 See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.
RIGHTS
THE WARRANTY BEGINS
FOR HOW LONG AND WHAT IS COVERED
쮿
BASIC COVERAGE
The basic coverage period is 36 months or
This warranty covers any repairs needed to correct defects in materials or workmanship of all
parts and components of each new Nissan vehicle supplied by Nissan subject to the exclusions
listed under the heading “WHAT IS NOT COVERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
Bedliners will be repaired to commercially acceptable standards subject to the conditions and
limitations listed in ⬙WHAT IS NOT COVERED.⬙
POWERTRAIN COVERAGE
listed below under the headings Engine, Transmission and Transaxle, Drivetrain, and Restraint
System, supplied by Nissan subject to the exclusions listed under the heading “WHAT IS NOT
COVERED”.
쮿
DRIVETRAIN
Drive shafts, final drive housing, and all internal
parts, propeller shafts, universal joints, bearings,
seals and gaskets.
쮿
쮿
쮿
쮿
TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and
converter housing, automatic transmission control
module, transfer case and all internal parts, seals
and gaskets, clutch cover and housing, A/T cooler,
and electronic transmission controls.
쮿
state to state.
ENGINE
Cylinder heads and block and all internal parts,
rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel injectors, intake and
exhaust manifolds and supercharger, flywheel,
seals, and gaskets.
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, whichever is earlier.
쮿
쮿
RESTRAINT SYSTEM
Air bags and related electronic control systems.
DIESEL POWERTRAIN COVERAGE
listed below under the headings Cummins Diesel
Engine, Transmission and Transaxle, Drivetrain,
and Restraint System, supplied by Nissan subject
to the exclusions listed under the heading ⬙WHAT
IS NOT COVERED⬙.
쮿
쮿
쮿
쮿
CUMMINS DIESEL ENGINE
The Cummins Diesel Engine Limited warranty,
covers ONLY the following engine parts and components:
cylinder block and all internal parts
cylinder head assemblies
core plugs
fuel injection pump & injectors
gaskets and seal for listed components
intake and exhaust manifold
oil pan
oil pump
timing gear drive and / or chains and cover
turbocharger housing and internal parts
valve covers
water pump and housing
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
쮿
TOWING COVERAGE
쮿
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited Warranties, including Emission and Seatbelt warranties, towing service to the nearest authorized Nissan dealership is covered.
ADJUSTMENT COVERAGE
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
쮿
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rustthrough) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing applications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
쮿
Service adjustments not usually associated with
the replacement of parts, such as wheel alignment
and wheel balancing, are covered only during the
first 12 months or 12,000 miles, whichever comes
first.
Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the first six
months of ownership.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
WHAT IS COVERED UNDER THE DEFECTS WARRANTY
HOW LONG IS THE DEFECTS WARRANTY
occurs first. For vehicles equipped with Cummins Diesel engine, this warranty is for 5 years or 50,000 miles,
whichever occurs first. The warranty begins the date the
vehicle is delivered to the first retail buyer or put into use,
whichever is earlier. Additionally, the engine control
module / onboard diagnostic device and catalytic converter(s) listed below and indicated by an ⬙O⬙ under the
caption ⬙WARRANTY PARTS LIST⬙ are covered for
8 years or 80,000 miles, whichever occurs first, except
for the Cummins Diesel TITAN for which the Engine
control module / onboard diagnostic device and catalytic converter coverage is 5 years or 50,000 miles,
whichever occurs first.
EMISSIONS PERFORMANCE WARRANTY WHEN DOES THIS WARRANTY
APPLY
The Emission Performance warranty applies to your 2016
Nissan vehicle ONLY when both of the following occur.
you, such as a monetary fine or the denial of the right
to use your vehicle, under local, state or federal law.
does not apply.
WARRANTY
24,000 miles, whichever occurs first. For vehicles
equipped with Cummins Diesel engine, this warranty is
for 60 months or 50,000 miles, whichever occurs first.
This warranty begins the date the vehicle is delivered to
the first retail buyer or put into use, whichever is earlier.
Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under the
caption “WARRANTY PARTS LIST” are covered by the
EMISSIONS DEFECTS WARRANTY described above.
RIGHTS
state to state.
WARRANTY PARTS LIST
쮿
쮿 Intake manifold
쮿 Throttle body
䡩 Catalytic converter (including selective catalytic reduction and diesel oxidation catalysts)
䡩 Exhaust manifold with catalytic converter permanently attached
쮿 Diesel Exhaust Fluid System
쮿 Diesel Particulate Filter
쮿 Charge Air Cooler (Diesel)
쮿 Fuel Supply Manifold (Diesel)
쮿 High Pressure Fuel Pump (Diesel)
쮿 Turbocharger(s)
쮿
쮿
쮿
쮿
쮿
쮿
쮿
Idle air control system
Positive crankcase ventilation system
Exhaust gas recirculation (EGR) control system
Pulsed secondary air injection system and valves
Hoses, clamps, fittings, tubing, sealing gaskets or
Vacuum and temperature sensitive valves and
Electronic sensors and controls used in above systems
o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles, except for TITAN Diesel.
MANUFACTURER’S WARRANTY COVERAGE
OWNER’S WARRANTY RESPONSIBILITIES
YOUR WARRANTY RIGHTS AND OBLIGATIONS
1)
If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments
will be made by Nissan to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2)
emission control system DEFECTS WARRANTY.
assemblies.
and labor.
warranty booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by
Nissan. This is your long-term emission
control system DEFECTS WARRANTY.
1 These warranties apply to all California and 50-state emission equipped 2016 model year Nissan light-duty vehicles sold for registration as new vehicles in California, Connecticut,
Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. These warranties apply to all California and 50-state emission
equipped 2016 model year Nissan TITAN Diesels sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and
Vermont.
control warranty statement for light-duty vehicles certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts,
New
Jersey,
Oregon,
Pennsylvania, Rhode Island, Vermont or
Washington only. These warranties apply to all
California and 50-state emission equipped 2016
model year Nissan TITAN Diesels sold for registration as new vehicles in California, Connecticut,
Delaware, Maine, Maryland, Massachusetts,
Oregon, Rhode Island, and Vermont.
RIGHTS
state to state.
WHAT IS COVERED
first for all vehicles but the TITAN Diesel. The warranty
Engine Control Moduleo
X
X
X
X
X
Charge Air Cooler
Crankcase Breather
Diesel Exhaut Fluid Tank
EGR Valve
X
X
X
X
X
X X X
High-Pressure Fuel Tube Assembly
High-Pressure Fuel Pump
X
X
X
Water Control Valve
Fuel Supply Manifold Assembly
Fuel Injector
EGR Cooler
Turbocharger Speed Sensor
Turbocharger
X
Knock Sensor
Transmission Control Module
Torque converter Drive Plate
Signal Plate
Flywheel
Selective Catalyst Reduction Assembly
Three-Way Catalyst o
Center Exhaust Tube
Front Exhaust Tube
Front Exhaust Tube W/ Catalytic Convertero
Ehaust Manifold
Exhaust Tube W/ Catalytic Convertero
Diesel Catalyst and Particulate Filter
X
Intake Manifold Collector
Intake Manifold
Evaporative Emission Canister
Throttle Body
Fuel Tank
TITAN
Diesel
EGI Wiring Harness
o = Long Term Federal Emission Parts covered for 96 months or 80,000 miles, except for the Cummins Diesel TITAN
oo = This part repair is less than the California high cost threshold; however, it is classified as a Long Term Federal Emission Part and is covered for 96 months or 80,000 miles, whichever
comes first.
2016 NISSAN WARRANTY INFORMATION BOOKLET SUPPLEMENT
The information contained within this supplement amends pages 1, 9, 11, 12, 13
and 15 of the 2016 Nissan Warranty Information Booklet by clarifying the Federal
Emission Defect and Performance Warranty Coverage of 5 years / 50,000 miles,
whichever occurs first, for all TITAN XD models (Gas and Diesel). The changes are
applicable to 2016 Nissan U.S. TITAN Gas XD models.
All other warranty terms, conditions and limitations remain unchanged.
Please Read carefully and keep with the
Warranty Information Booklet in your vehicle.
Printing: May 2016
Publication No. SU16EA +A61U0
0 miles
Basic Coverage
90,000 mile
Powertrain Coverage
Diesel Powertrain Coverage **
Federal Emission Performance ***
Federal Emission Defect ***
Federal Emission Long Term Defect ***
Seat Belt
** Warranty coverage applies to vehicles equipped with Cummins Diesel Engine.
*** Federal Emissions Performance and Defect for TITAN XD models (Gas and Diesel) is 60 months/50,000 miles.
WHAT IS COVERED UNDER THE
DEFECTS WARRANTY
HOW LONG IS THE DEFECTS WARRANTY
occurs first. For TITAN XD models (Gas and Diesel),
this warranty is for 5 years or 50,000 miles, whichever
occurs first. The warranty begins the date the vehicle is
delivered to the first retail buyer or put into use, whichever is earlier. Additionally, the engine control module /
onboard diagnostic device and catalytic converter(s)
listed below and indicated by an ⬙O⬙ under the caption
⬙WARRANTY PARTS LIST⬙ are covered for 8 years or
80,000 miles, whichever occurs first, except for TITAN
XD models (Gas and Diesel) for which the engine
control module / onboard diagnostic device and catalytic converter coverage is 5 years or 50,000 miles,
whichever occurs first.
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
The Emission Performance warranty applies to your
2016 Nissan vehicle ONLY when both of the following
occur.
you, such as a monetary fine or the denial of the
right to use your vehicle, under local, state or
federal law.
does not apply.
WARRANTY
24,000 miles, whichever occurs first. For TITAN XD
models (Gas and Diesel), this warranty is for 60 months
or 50,000 miles, whichever occurs first. This warranty
Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under
the caption “WARRANTY PARTS LIST” are covered by
the EMISSIONS DEFECTS WARRANTY described
above.
RIGHTS
state to state.
WARRANTY PARTS LIST
쮿
쮿 Intake manifold
쮿 Throttle body
䡩 Catalytic converter (including selective catalytic reduction and diesel oxidation catalysts)
䡩 Exhaust manifold with catalytic converter permanently attached
쮿 Diesel Exhaust Fluid System
쮿 Diesel Particulate Filter
쮿 Charge Air Cooler (Diesel)
쮿 Fuel Supply Manifold (Diesel)
쮿 High Pressure Fuel Pump (Diesel)
쮿 Turbocharger(s)
쮿 Idle air control system
쮿
쮿
쮿
쮿
Positive crankcase ventilation system
Exhaust gas recirculation (EGR) control system
Pulsed secondary air injection system and valves
Hoses, clamps, fittings, tubing, sealing gaskets or
쮿 Vacuum and temperature sensitive valves and
쮿 Electronic sensors and controls used in above systems
o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles, except for TITAN XD models (Gas and Diesel).
MANUFACTURER’S WARRANTY
COVERAGE
OWNER’S WARRANTY RESPONSIBILITIES
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
1)
If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments
will be made by Nissan to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2)
emission control system DEFECTS WARRANTY.
assemblies.
and labor.
warranty booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by
Nissan. This is your long-term emission
control system DEFECTS WARRANTY.
1 These warranties apply to all California and 50-state emission equipped 2016 model year Nissan light-duty vehicles sold for registration as new vehicles in California, Connecticut,
Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. These warranties apply to all California and 50-state emission
equipped 2016 model year Nissan TITAN XD models (Gas and Diesel) sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, Oregon,
Rhode Island, and Vermont.
control warranty statement for light-duty vehicles certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts,
New
Jersey,
Oregon,
Pennsylvania, Rhode Island, Vermont or
Washington only. These warranties apply to all
California and 50-state emission equipped 2016
model year Nissan TITAN XD models (Gas and
Diesel) sold for registration as new vehicles in
California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, Oregon, Rhode Island,
and Vermont.
RIGHTS
state to state.
WHAT IS COVERED
first for all vehicles except the TITAN XD models (Gas
and Diesel). Additionally for TITAN XD Diesel, the warranty for EGR cooler, low pressure turbocharger, and
cylinder head gasket is 10 years or 150,000 miles,
whichever occurs first. The warranty begins the date the
vehicle is delivered to the first retail buyer or put into use,
whichever is earlier.
Engine Control Moduleo
Throttle Body
Intake Manifold
Exhaust Manifold w/Catalytic Convertero
Front Exhaust Tube w/Catalytic Convertero
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Transmission Control Module
Turbocharger
Turbocharger Speed Sensor
Charge Air Cooler
Crankcase Breather
Diesel Exhaust Fluid Tank
EGR Valve
Fuel Injector
Fuel Supply Manifold Assembly
High-Pressure Fuel Tube Assembly
High-Pressure Fuel Pump
Low Pressure Turbochargeroo
EGR Cooleroo
Cylinder Head Gasketoo
X
Torque Converter Drive Plate
Selective Catalyst Reduction Assembly
Diesel Catalyst and
Particulate Filter Assembly
Fuel Tank
TITAN
Gas
TITAN XD
Gas
TITAN XD
Diesel
EGI Wiring Harness
X
X
X
X
X
X
X
X
X
X
X
X
X
X
o = Long Term Federal Emission Parts coverd for 96 months or 80,000 miles, except TITAN XD models (Gas and Diesel).
oo = Warranty coverage of 120 months or 150,000 miles, whichever comes first.

2016 Nissan | Warranty Information Booklet

Transcription

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