THE GPWA - iGamingSuppliers.com
Transcription
THE GPWA - iGamingSuppliers.com
LETTER FROM THE DIRECTOR T hings come in twelves this time. It’s our 12th issue (!), and purely coincidentally, both our cover story and a piece from Income Access are built around “Top 12” lists. A word about the cover story: author Gary Beal knows gaming-related SEO inside-out. He has written about it for years and lectures about it at conferences around the world. He has seen what the good guys are doing and knows what the bad guys are capable of, and now he’s letting you in on all of it. GPWA Executive Director: Michael Corfman Marketing Director: Andrea Mullaney Program Manager: Steven Corfman Program Coordinator: Nancy Troy GPWA Times Magazine Managing Editor: Vin Narayanan Senior Editor: Gary Trask Associate Editor: Dan Igo Copy Chief: Bill Riley Designer: George Choi Advertising To advertise in the GPWA Times, please e-mail: [email protected] Subscriptions To subscribe to the GPWA Times, visit gpwa.org/magazine. It’s FREE! The other “Top 12” offering, from Income Access, is a nice antidote to Gary Beal’s slog through SEO heaven and hell. It reminds us that SEO is but one of many techniques that will yield significant rewards when used effectively. Also not to be missed: Vin Narayanan’s glitzy photo essay on merrymaking at the IGE and LAC shows and his look at the status of online poker legislation in California, an exclusive interview with eCOGRA’s Andrew Beveridge, Jeremy Enke on effective poker affiliate marketing, all-new affiliate and affiliate manager interviews, the latest handwriting on the Wall of Shame, and lots of other good stuff. This issue debuts in late March at iGB DownUnder and in April at CAC Amsterdam. We’ll be at both shows. By the way, if you’re going to CAC you’ll have the opportunity to explore SEO in greater detail with Gary Beal, who will be there for that purpose. One last thing: if you haven’t yet subscribed to the GPWA Times, move your eyes slightly to the left and do what it says under “Subscriptions.” Thanks. Sincerely, Michael A. Corfman GPWA Executive Director ISSN 1941-9872 Table of Contents 16 IGE and LAC – Foggy Days, Groggy Nights in London Town 24 Top 12 Ways iGaming Affiliates Can Earn Money 30 Poker Affiliate Tips for Success in 2010 36 Cover Story: Top 12 SEO Tips 2010 Wielding a wicked camera, Vin Narayanan catches conference attendees after hours – in full party-hopping mode. For you from Income Access: a dozen profitable paths to success. Effective poker affiliate marketing, Jeremy Enke tells us, “is not rocket science.” Be creative, make an effort, and success will follow. Buckle up for this one – Gary Beal takes us on a bumpy ride down the highways and byways of white-hat and black-hat SEO practices and techniques. ALSO IN THIS ISSUE 12 Exclusive Interview with eCOGRA’s Andrew Beveridge 32 California Online Gaming Legislation DEPARTMENTS 6 8 10 28 46 56 60 62 64 Webmaster News By the Numbers Cartoon Caption Contest Event Calendar Affiliate Interview Series GPWA Sponsors Affiliate Manager Interview APCW’s Wall of Shame GPWA Seal of Approval Program WEBMASTER NEWS QUOTABLES “Like the rest of the world, the poker community is eager to do anything it can to aid Haiti in the wake of the devastating earthquake. I applaud PokerStars, Full Tilt Poker and Cake Poker for providing poker players across the globe an easy way to make a contribution.” — PPA chairman Alfonse D’Amato “With the addition of the NAPT, I’ll have a chance to play some tournaments on home soil, and I’m very excited about that.” — Daniel Negreanu on the launch of the PokerStars North American Poker Tour “We believe that consolidation talks are widespread across the online gaming sector and that most companies could be considered to be both potential industry consolidators and takeover targets.” — Numis analyst Wyn Ellis “As far as we’re concerned, we’re confident that we’ve won in Kentucky. We’ve moved on.” — iMEGA Chairman Joe Brennan, after the Kentucky Supreme Court pushed back a decision related to 141 seized gambling domain names “It’s business as usual for TonyG Poker. The exciting acquisition of its assets by PartyGaming will create a larger more flexible and productive playing environment.” — Poker pro Tony G “There are probably 500,000 online poker players in New Jersey alone. And we’re missing out on around $100 million in revenue.” — New Jersey state Sen. Raymond Lesniak, the sponsor of a bill that would legalize online gambling in the state Webmaster News Merge Gaming adds Sportsbook.com to poker network D UBLIN, Ireland – Merge Gaming, a designer, developer and licensor of software for the international online poker industry, announced in February that it has agreed to migrate the online poker gaming activities of Jazette Enterprises to the Merge Gaming platform. The deal will see the group’s brands, Sportsbook.com Racebook & Sportsbook, Players Only Sportsbook & Racebook and Superbook Sports & Racebook, move their poker operations to the Merge Gaming platform. It is expected all players will be seamlessly transferred over to the Merge Gaming platform by mid-April 2010. “This is an industry changing deal and we are delighted to have come to an agreement with Jazette Enterprises,” said Merge Gaming CEO Anthony Taylor. “This deal will bring massive liquidity to the network and see the online poker industry landscape change overnight. We are delighted to sign such an established partner to the network. It’s through our great software and superior back end we are able to attract a group of this size to the network.” “Our goal is to provide our players with the best poker experience possible, which is why we decided to make this move,” said Roger Whitaker, a spokesperson for Jazette Enterprises. “We’re confident that our players will enjoy the groundbreaking features, generous loyalty rewards program and improved overall playability that Merge’s poker software provides.” “With the same dedicated team behind us, players can rest assured that our new poker offering comes with the same steadfast adherence to player protection, security and fairness we have been providing since 1996,” Whitaker added. Playtech launches platform for mobile gaming I SLE OF MAN – Playtech, the world’s largest publicly traded online gaming software supplier, announced in February its new playing platform for mobile gaming. The new Mobile Web Apps is the latest cross-platform solution from Playtech, allowing players to continue playing their favorite online casino games on the go. Playtech Mobile gives its operators the opportunity to grow their player base by expanding their existing online operations into the mobile entertainment market. Playtech Mobile’s Web Apps is the latest way in which users can enjoy the freedom and flexibility of Playtech’s mobile casino, switching easily between their computer and mobile using the same account log-in. This nonstop, instant play experience is supported by the leading mobile platforms of iPhone/iPod Touch and Android phones, enabling a maximum exposure to a maximum audience. With over a dozen casino games already available for the mobile, the three pioneer games to launch as Mobile Web Apps are the ever-popular Blackjack, Jack or Better (video poker) and the Gold Rally progressive slot, which is linked to the Playtech progressive jackpot, one of the largest progressive jackpots in the world. Playtech is launching three more new games as Java apps for players to enjoy: Pop Bingo, a single-player version of the classic Bingo; Keno, an exciting lottery-style game, and the all-enduring, fixed-odds face-off Rock, Paper, Scissors. Playtech Mobile’s Casino Packs allow operators to create their own unique download packages. By bundling the custom-selected games into one package, users can log-in one time and access all the games instantly. Playtech’s Mobile Gaming is fully supported by the Information Management Solution (IMS), Playtech’s operational infrastructure that expertly manages and monitors all the activities of the mobile gaming operation. The system’s modular architecture enables full integration and customization opportunities, allowing licensees to take full advantage of Playtech’s cross-platform capabilities. Cryptologic loses $35.5 million in 2009 D UBLIN, Ireland – In March, CryptoLogic announced it had lost $35.5 million in 2009. “2009 was a tough year as a number of adverse factors including a global economic downturn overshadowed the company’s progress in implementing its innovative new strategy to reduce costs and return to growth,” said CryptoLogic’s President and CEO Brian Hadfield. “We have entered 2010 in better shape with a substantially reduced cost base that will continue to be managed tightly. At the same time, new business momentum remains encouraging as branded games continue to roll out and hosted casino licensees implement new initiatives. With new licensing activity staying strong and the overall online casino/gaming market showing some improvement, we look to the year with cautious optimism.” Here’s part of the full-year 2009 summary CryptoLogic provided the press. To see the entire summary, visit the news section at GPWA.org. • Revenue decreased to $39.8 million (2008: $61.5 million), reflecting lower wagering activity across the industry, adverse currency factors and a reduced contribution from a key licensee. • Net loss of $35.5 million (2008: $32.7 million), reflecting $24.8 million nonrecurring charges for asset impairments and restructuring to align the company’s costs with its revenue base. “Rush Poker is the greatest innovation in online poker since poker started on the Internet.” — Team Full Tilt member Chris Ferguson • Total annual recurring cost base, which comprises operating, general and administrative, finance and amortization expenses, reduced by $20.6 million to $55.0 million. • Merged poker network with that of GTECH Corporation, eliminating costs of a standalone business. • Branded games revenue increased to $2.8 million (2008: $0.3 million), accounting for 7.1% of total revenue (2008: 0.5%) despite slower-than-anticipated roll-out by licensees. • Total licensee base expanded by 20 to more than 30 leading Internet gaming operators including Betfair, Sportingbet, totesport and Virgin Games. • Signed deals with DC Comics, a division of Warner Bros., to develop betting games featuring Batman, Superman and Wonder Woman; and with Paramount Digital Entertainment for games based on 20 movies including Braveheart, Forrest Gump and Ghost. • Diluted loss per share of $2.78 (2008: $2.55 diluted loss per share). • Total dividend for the year amounted to $1.4 million (2008: $5.4 million); no dividend was declared in Q4 2009. Fourth quarter 2009 highlights: • Branded games revenue rose 51.7% sequentially to $1.2 million. • Doubled the number of branded games in production to 66 from 33 in Q3 2009. “I want to challenge the rest of this industry to contribute to Oxfam to help out in Haiti and my private foundation will match any proven payment to Oxfam by an online gaming person up to $1,000,000.” — Calvin Ayre • Major relaunch and investment in virtual casino lobby to enhance long-term revenue opportunities. • Cyprus office to relocate to Malta in line with the company’s plan to streamline operations. • Signed three major licensees for branded games – BetClic, Rank Interactive and UniBet. • Launched first games based on Batman and Wonder Woman as well as Monkeys to Mars, Triple Action Hold’em and Aces and Faces. 2010 outlook: • Improved revenue from hosted casino as new licensees go live and existing licensees benefit from investment in major rebranding, a new lobby and advertising initiatives. • Branded games continue to gain momentum with the annual run rate currently at $5 million as more games come on stream. • Number of new branded games launched by licensees to date and generating revenues currently at 74, with a backlog of approximately 125 games. • Costs expected to reduce further in 2010 as additional measures are implemented to manage overheads. “We knew we wanted to launch the sickest poker site possible. By joining a network that focuses on player rewards and accepts players worldwide we knew we would be starting out on the right track.” — Phil Laak, on launching “Unabomber Poker” on the Cake Network BY THE NUMBERS 32% Percentage increase in 19 The age of Harrison Gimbel, who won the PokerStars Caribbean Adventure Main Event. 27 million The number of online poker hands analyzed by sociology doctoral student Kyle Siler of Cornell University. PartyGaming’s fourth-quarter sales. 149,196 The number of entrants in a PokerStars Tournament in December, a new Guinness World Record. 1,307 The number of players in the UBOC Championship No Limit Hold’em event on UB.com. 50,000 players The number of poker players who have donated to the Haitian earthquake relief effort, according to the PPA. 450 The number of Microgaming games offered at the newly 33 19,377 Months in prison former BetOnSports CEO David Carruthers was sentenced to serve. The number of players in the field for PokerStars Sunday Million, a new record. $2 million The amount won by Party Poker online qualifier Tyron Krost at the Aussie Millions. 30 The number of years in prison Douglas Rennick is facing for processing more than $350 million in poker payments. 4/1 Odds Paddy Power gave on “Gay/Lesbian/Bi-sexual” being the first minority group Fox News contributor Sarah Palin offends. £59.7 million The amount 888 paid to acquire Wink Bingo. $12,802,783 Career poker tournament earnings of Phil Ivey, the most all-time. By the Numbers The flat tax that will be levied on the gross profits of offshore online gambling companies in Italy, according to GamingZion. The number of people who have a gambling problem in Britain, according to the Gambling Commission of the U.K. The value of the shares sold by Partygaming founder Anurag Dikshit. $799,309 20% 378,000 £105 million The amount paid out by Slotland in 2009. 10,000 The number of Ladbrokes customers whose personal information was offered for sale to The Mail. 23% The percentage of Full Tilt Poker’s 2009 market share, up from 15% in 2008. $33.2 million The amount paid for a Rembrandt portrait by casino mogul Steve Wynn. launched Casino La Vida. $25 Million The amount of guaranteed prize money during Full Tilt’s “$25 Million Double Guarantees Week.” $150,000 The amount raised for AIDS research charity amfAR at a special poker tournament organized in the Bahamas by PokerStars. €100,000 The amount a French player won on the “Super Chance” scratch game at Scratch2Cash. $2 million The amount lost in one month by a player who hit a $5 million jackpot in December, according to PartyGaming. 10 CAPTION CONTEST — What’s the punch line? Caption Contest Ah, the 2010 World Cup – hosted on African soil for the first time – is almost upon us. In fact, in our latest cartoon it’s already here, and England’s outplaying the U.S.A. in an early match! But in the midst of all the excitement our affiliate seems to be lost in his work. What’s he doing? And that woman with a drink in her hand? What’s she saying – and why is she rolling her eyes like that? It’s up to you to let us know. Go to the GPWA forums at GPWA. org and submit your caption for this cartoon. We’ll take a look at all the entries and pick the one we think is the funniest. The winner will be announced in our next issue and will receive a free copy of the iGaming Business Directory. Drawings by Ben Riley, www.ben-riley.com Last issue’s cartoon The winner is . . . “They say only cockroaches and Grand Privé will survive.” – Ixian Congratulations to “Ixian,” who wins a free iGaming Business Directory. And the runners up . . . “Great!! Just great!! I finally get my site on page one in Google and now the friggin’ world is gonna end....” – thepokerkeep “Well damn, so much for the repeal of the UIGEA in 2013!” – Chips In our last issue, we asked for a caption for the cartoon above, where an affiliate and his significant other are just absorbing the news that the world might end in 2012. “Will there be a negative carryover?” – giggles7p “There has to be a way to monetize this online....” – Skinski “I think it was a waste of time developing all those London Olympic sites....” – TheBoyMitchell “This is really interesting. There’s a whole section on the best ways to save money for the future.” – pumacat “This will have a serious impact on lifetime player values. CPA is starting to sound more appealing.” – CityGuard Caption Contest 12 GPWA Exclusive An Interview with eCOGRA’s Andrew Beveridge On December 1, 2008, the Grand Privé Affiliate Program was shut down while the Grand Privé Casino remained open. Affiliates whose players remained active at the casino stopped receiving commissions, violating the promise of lifetime earnings. Angry affiliates took to the Internet to protest their treatment at the hands of Grand Privé. Last November eCOGRA agreed T here appears to be a lot of information — and misinformation — swirling around regarding eCOGRA and eCOGRA’s investigation into Grand Privé Affiliates. The purpose of these questions is to clear up the misinformation and bring clarity to the situation by bringing in a little sunlight. I suspect that any information you provide will also help affiliates better understand eCOGRA, and that’s a good thing. The best place to start is at the beginning of the most recent Grand Privé Affiliates chapter. We know eCOGRA ended up conducting an investigation into money owed affiliates by the now defunct Grand Privé Affiliates. How did eCOGRA end up leading the investigation? Did eCOGRA seek this assignment out? Or did Grand Privé approach you? Did Microgaming approach you? How did the process play out? Grand Privé management approached eCOGRA in November last year to conduct the investigation. Although we were in no way obliged to perform this work, I agreed to do it and at no charge since I felt it important from an industry perspective that the situation be resolved. At no time did Microgaming ask us to be involved, although they were pleased when we accepted the assignment. Microgaming had absolutely no involvement in the way this investigation was conducted, which I think is ap- An Interview with eCOGRA’s Andrew Beveridge to investigate claims filed by affiliates against the affiliate program. Affiliates submitted 58 claims in December and, in the end, eCOGRA was able to identify $63,000 in commissions owed to 26 of those affiliates. player associations from their database, making it impossible for eCOGRA to tie revenue from those players to affiliates filing claims (To read eCOGRA’s report and affiliate response to the report, use the link GPWA.org/90.) The uproar in the affiliate community over eCOGRA’s report was intense. Many affiliates were shocked at how little they were to receive in comparison to what they were previously earning with Grand Privé. The audit, and Grand Privé’s cooperation with the audit, were called into question. Some affiliates felt players delivered through Referspot might have been excluded. But, based on this interview, it seems more likely that Grand Privé deleted some affiliate- In an effort to clarify the situation and give eCOGRA an opportunity to respond to the concerns of affiliates, the GPWA reached out to eCOGRA CEO and Executive Director Andrew Beveridge. He agreed to answer our written interview questions. We’ve reproduced the entire interview here after editing for spelling mistakes and typos only. The GPWA posed additional follow-up questions, but has not yet received answers. propriate given that Microgaming was never party to any agreements reached between Grand Privé and its affiliates. During the course of this time, did the subject of a third-party “affiliate representative” — like Affiliate Guard Dog — joining the process come up? If it did come up, what was the thought process or what were the ultimate reasons behind why they were not part of the investigation? Sometime after accepting the assignment I was informed that CAP and Affiliate Guard Dog had been in previous discussions with GP about performing the work. If Grand Privé had reached agreement with these two organizations, I assume eCOGRA would not have been approached to do the work. Notwithstanding this, throughout the investigation I corresponded with, and sought advice from “affiliate representatives,” including Affiliate Guard Dog. I did not consider formally appointing an affiliate representative to assist with the investigation, since eCOGRA would then be responsible for that party’s actions. As a matter of policy, eCOGRA only appoints staff with at least 7 years’ worth of academic qualifications in the field of auditing, with experience at Big 4 audit firms. eCOGRA also provide its staff members with extensive onsite and offsite training, and has conducted hundreds of investiga- tions and compliance reviews involving most of the leading operators and software providers in the industry. It would be a very risky proposition for eCOGRA to take responsibility for someone whom we have never met or interviewed, and there is an incomplete appreciation of their qualifications and experience for a task of this nature. Why did eCOGRA choose to follow a claims process rather than a comprehensive review of Grand Privé’s affiliate backend database? During November 2008 GP management entered into mutually agreed compensation arrangements for related future player activity with the majority of affiliates who at that time had players considered to be reasonably active. GP therefore instructed us to rather focus on ensuring the dissatisfied affiliates were given reasonable notice of the opportunity to submit a claim. The fact that there were only 58 claims submitted, even though the issue was widely communicated, I believe supported GP’s request for this approach. Did eCOGRA have direct access to Grand Privé’s databases? Or did you have to rely on reports and information given to you by Grand Privé? To eCOGRA’s knowledge, there is only one database. eCOGRA was provided with direct access to this database. 13 What was Grand Privé’s response to eCOGRA’s inquiries about ReferSpot players? eCOGRA was assured that all players were included on the GP Affiliate Program database, and that no other database existed. How would you characterize Grand Privé’s cooperativeness with eCOGRA throughout the entire process? eCOGRA’s auditors performed the investigation at GP’s operations base, and their staff were very helpful throughout the process. eCOGRA management had a number of robust debates with GP management about certain issues, like the average player lifetime calculation, but ultimately management agreed with all eCOGRA’s recommendations. Now that you’ve been through the entire affair, what have you learned and what would you do differently? I’m not sure eCOGRA would do anything differently in terms of what eCOGRA were actually requested to do. This investigation was commissioned by GP, and eCOGRA performed the work entirely in accordance with the mandate, and the result is that over $63,000 has been paid to the affiliates. All right, enough about Grand Privé. Let’s talk about eCOGRA itself now. Who are your board members, and what are their backgrounds? There are eight Board Directors, including myself. Four Independent Directors effectively control the Board and are responsible for all decisions regarding eCOGRA’s compliance, advisory and certification activities. These are all eminent, well qualified and experienced professionals who are independent of the Founding Members: • Michael Hirst, OBE, a former Board member of Ladbroke Group Plc, and formerly Chairman and CEO of Hilton International • Bill Galston, OBE, retired Chief Inspector for the Gaming Board of Great Britain • Frank Catania, former Assistant Attorney General and Director of New Jersey Division of Gaming Enforcement and a recognized international expert in regulatory drafting • Bill Henbrey, former head of gaming services at leading international accounting firm BDO The 3 Founding Members, which are in fact industry competitors (Random Logic, Microgaming and bwin Interactive), each has the right to appoint a non-Executive Director. How is eCOGRA funded? Who are your main funding entities? Are your financials part of a public record somewhere? eCOGRA is presently entirely self-funded by rendering independent professional business services to companies, such as data analysis, compliance and advisory services. Current financials are not available to the public. Who conducts eCOGRA audits? All testing and monitoring is in the hands of a dedicated full-time team of Chartered Accountants, auditing and IT professionals with extensive Big 4 audit firm and online gambling experience. • Andrew Beveridge, CEO – Chartered Accountant, MBA • Kyle Harris, Manager Compliance and Advisory Services Department – Chartered Accountant • Gary Lupton-Smith, Manager Data Analysis Department – B.Com, CISA • Sean Roberts – Chartered Accountant • Louise Chunnet – Chartered Accountant, CISA • Gareth Muirhead – Chartered Accountant, CISA • Bradley Khoury – Chartered Accountant, CISA • Shaun McCallaghan – Chartered Accountant (part qualified) • Grant Bruintjies – National Diploma Internal Auditing • Martin Theunissen – MCDBA, MCSA advisory and data analysis services are overseen by eCOGRA’s Audit and Seals Compliance Committees. The Audit Committee is chaired by Bill Henbrey, a Chartered Accountant and former head of gaming services at leading international accounting firm BDO. The Seals Compliance Committee is chaired by Bill Galston, OBE, retired Chief Inspector for the Gambling Board of Great Britain. KPMG, as a recognized international accounting firm, performs an annual quality assurance review with the objective of ensuring that the governance structure, responsibilities, processes and approach implemented within eCOGRA’s Data Services, and Compliance and Advisory Departments are in line with best practice and industry requirements, and comply with recognized audit practices and principles. How many different software providers and operators is eCOGRA working with or cooperating with right now? Almost eighty. Among affiliates, one of the most controversial aspects regarding eCOGRA is the organization’s history with Microgaming. If you could, please walk us through Microgaming’s involvement in the start of eCOGRA, the evolution of eCOGRA’s relationship with Microgaming and what your relationship with Microgaming is now. eCOGRA was established in 2003 due to the critical need at that time for effective player protection throughout the industry, and all four major and competing casino software suppliers (Boss Media, Cryptologic, 888 and Microgaming) were engaged to help set up the organization and become members. Only Microgaming and 888 stepped up to the plate, and a couple of years later bwin became a member too. Our relationship with Microgaming hasn’t really changed since then, other than the fact that we no longer rely upon them for funding and we also provide services to dozens of other competing software suppliers. Tex Rees currently heads eCOGRA’s responsible gambling initiatives and dispute mediation service. OK. Here’s your shot. What are three things you absolutely want affiliates to know about eCOGRA? Who audits eCOGRA to make sure it stays fair and independent? The compliance, 1. eCOGRA is probably the best opportunity affiliates have right now in achiev- An Interview with eCOGRA’s Andrew Beveridge 14 Continued from page 13 ing any real regulatory oversight of this part of the industry. Traditional audit firms and regulators do not understand it, consider it highly risk prone, and are understandably unlikely to ever become involved due to the hostile nature of some parts of the affiliate industry. We urge affiliates and programs to work with us to improve our ability to regulate programs, rather than to discourage our involvement. 2. An enormous amount of money and effort has been invested to ensure eCOGRA is able to operate independently of any software suppliers and operators, and we will never deliberately compromise our professional reputations or the company’s future by favoring one of our members or seal holders, all of whom are in competition with one another in one form or another. 3. eCOGRA has recently introduced our Affiliate Trust Seal, which is awarded to programs that are able to demonstrate that: i. Affiliate revenue is calculated accurately and deductions are cor- rectly allocated, and payments are promptly attended to and completely and accurately processed; ii. Preventative and detective controls are in place to ensure accurate and correct linking of players to affiliates; iii. Affiliate program applications are developed, implemented, maintained and secured in a manner representative of best practice standards; and iv. iAffiliate programs shall be able to demonstrate that they can recover from a system disaster. This is the only program certification performed by professionally qualified auditors, and we have already accredited five leading programs. And finally, what do you feel you have learned from and about affiliates during this whole Grand Privé process? eCOGRA is a professional business services organization staffed by well qualified people of integrity, but we are still human. We were therefore very disappointed at the hostility and unfounded accusations, professional slights and doubts about our capabilities that were bruited about on affiliate message boards by many posters who appeared to be ignorant of the facts and our business record with scores of top companies in the industry. In particular the repeated and totally false allegations that we were mere puppets of Microgaming rankled, simply because Microgaming has no more influence on how we carry out our professional duties than the other two Founding – and competing – Members. This sort of allegation is also deeply insulting to the Independent Directors who exercise operational control at eCOGRA. Perhaps affiliates need to take a more considered, informed and less emotional view of the industry and its component parts instead of resorting to what are often offensive as well as inaccurate speculation and statements – in dealing with professionally run businesses, a more disciplined and balanced approach is in general more productive. Partying with the GPWA By Vin Narayanan Prior to this trip to London, I had never been to an online gaming conference. So when I found out I was attending the International Gaming Expo and the London Affiliate Conference on behalf of the GPWA in January, I was excited. I couldn’t wait to attend the conferences and the legendary online gaming networking parties. And I wasn’t disappointed. The parties were fun. But I was also impressed with how much networking actually happened at the events. What you’ll see in the next few pages are some of the parties your favorite GPWA members attended. You’ll be experiencing these parties through my camera lens (with two exceptions – see if you can spot them!), so I hope you have as much fun as I did! Partying with the GPWA GPWA member Christine, aka “Bonustreak,” helped set this party up The GPWA’s Michael and Steven Corfman talk shop with AffClub’s Richard Clayton Poker pro Antonio Esfandiari working hard to promote Victory Poker Partiers inside Gilgamesh take advantage of the free massages Steven Corfman and Renée from Rewards Affiliates share a moment The APCW’s J. Todd and Helene from Rewards Affiliates Your favorite photographer takes a break with the Cake Network girls Scotty (Nguyen) being Scotty with Expekt’s Silvia Hoppe Bodog Becky assumes the throne GPWA member “Chalkie” and Mrs. “Chalkie” (left) pose for picture with GPWA member “Chips” and Mrs. “Chips” before the show Adriaan Brink (left) stops for a picture “Bonustreak” was also there enjoying the show with PlayShare’s Lawrence Wilson (right) and Andre Pronk of Villento Affiliates (immediate left) Steven Corfman (right) decides to rub CWC’s Martyn Beacon’s dome Club World Casino invited a lot of people to dinner at the Chicago Rib Shack in London. Here’s what the table looked like All the waitresses had Bodog tats SEO guru Bob Rains spins some tunes Greedy Girl, aka Debbee Silverman, shares some love with Richard from Bodog (far left) and Lock Casino’s Pete J. Todd and Chuck Barnett, a member of the Mohawk Internet Technologies Board of Supervisors, trade some playful jabs Presentation is a key element of tasty food Professional dancers were on hand to entertain the crowd Partygoers let their hair down for their friendly neighborhood photographer Poker Nordica CEO Mike Eloff mugs for the camera Top 12 Ways iGaming Affiliates Can Earn Money A dozen profitable paths to success in the online gaming industry by Erica Anderson S ucceeding in the iGaming affiliate marketing world can be daunting, but armed with the right tools, affiliates can thrive and earn considerable revenue. There are a variety of different affiliate revenue streams. Some affiliates focus on just one avenue, but most find that combining multiple revenue-generating avenues can prove more successful, and indeed more profitable. This article examines 12 of the most popular ways that iGaming affiliates can create a lucrative online business, and weighs the pros and cons of each option. 1 SEO Affiliates SEO is the practice of optimizing the code and content of a Web site and building in- Top 12 Ways iGaming Affiliates Can Earn Money bound links to improve the site’s ranking for specific keywords on search engines. An SEO affiliate would build a site with specific casino content to drive traffic to the casino’s site. Whereas a basic affiliate earns commissions based on casino-themed banners on his or her site, SEO affiliates earn commissions based on casino-themed content. These affiliates understand that fresh, relevant content is the key to favorable placement in the search engines. Benefit of SEO: The benefits of using SEO to attract visitors to your site include (a) it doesn’t cost the affiliate anything to optimize his/her Web site; (b) these affiliates may not have to spend as much on paid advertising; (c) an improved online presence; and (d) enhanced reputation. 25 Disadvantage of SEO: Here are a couple of things to consider about SEO that aren’t so great. If time is a factor for you, seeing the results of your SEO efforts may be, for lack of a better word, lengthy. Search engines usually take between 6 and 12 months to rank a site, which is quite a long time for those looking to see an immediate ROI on their investment in SEO. Also, the wait can be even longer, depending on your keyword. The more competitive the keyword, the harder it will be to rank on the top of sites such as Google and Yahoo! Indeed, some businesses might opt not to invest in SEO at all if their market is oversaturated. For keywords such as “travel” or “books,” the competition is already fierce, and to see any SEO results whatsoever could literally take years (and years). 2 PPC Affiliates Pay Per Click, or PPC, has become a very lucrative means of generating revenue through affiliate programs. Basically, PPC advertising is a form of paid advertising where ads are displayed above and to the side of organic search results for certain keywords, and the advertiser pays every time an ad is clicked. Managing such a marketing campaign can be very complex as keywords, bids, click-through rates and other factors need to be very closely monitored to control spend and maximize ROI. This has become a very lucrative channel for affiliates to make money. Benefit of PPC: The benefits of using PPC in your affiliate marketing include (a) being able to control your budget; (b) the ability to target a specific market; (c) it can be easily tracked; and (d) brand awareness. Disadvantage of PPC: Too many people launch into PPC without really having a good idea of how to do it well. It can be complex, and when approached the wrong way a budget can be wiped out quicker than you can say… PPC. Not knowing how to bid properly, or what kind of ads really work, can be a great disadvantage. Also, depending on your keyword, you may be up against some heavy-duty competitors who have already mastered these skills all too well. Chances are then, unless you spend an absolute fortune on your PPC advertising, you’re never going to land the top coveted positions. 3 Bonus Sites Other affiliates take advantage of the commissions they are paid on sales to offer rebates or gifts to their customers. These incentivized sites build good brand loyalty and capitalize on the online shoppers’ quest for a bargain. In the case of a bonus site, players are given gifts, in addition to any gaming winnings. Benefit of Bonus Sites: Big benefits of bonus sites are (a) retaining existing customers: players are getting something above and beyond their winnings at the casino or poker room, and have reason to stick with the site; and (b) attracting new customers who have the potential of becoming loyal customers. Disadvantage of Bonus Sites: If you start out giving your customers gifts, don’t expect to stop, unless you’re prepared to lose some of your customers along the way. Let’s face it; if you gained a user by giving him or her a gift, and then take that gift away, chances are your gift-hunter will find another affiliate that is willing to offer a bonus — just like you once were. 4 Loyalty Affiliates Loyalty affiliates are generally given some sort of incentive to entice their traffic to remain loyal. Incentivization, however, is not necessarily limited to giving players more money to play with. Those who choose to pursue incentivization can also do so through other means, such as delivery of exclusive interactive content, player tourneys and prize giveaways, which entire communities can be based on. Players who like to interact with others will keep coming back, reinforcing a connection with the affiliate’s Web site and being exposed to new brands that the affiliate promotes. Benefit of Loyalty Affiliates: If you can build up enough of a rapport with the players who visit your site, they may take your subsequent recommendations for new sites to try, signing up through your affiliate links! The benefit here is clearly an opportunity for you to increase your earnings. Disadvantage of Loyalty Affiliates: Like the bonus affiliate, the loyalty affiliate has to keep up the hard work. If your users have come to expect regular player tournaments and exclusive interactive content, then you have to continue to live up to your side of the bargain. The consequences of not doing so would be similar to the consequences for the bonus affiliates: losing customers. 5 Rakeback Affiliates Rake is a set percentage of every pot that the House, or online poker site, takes as a commission; it’s how they make their money. Rakeback is a strategy that’s especially popular among poker affiliates. It consists of giving players back a percentage of the rake. Benefit of Rakeback: Nobody likes to lose, especially when it comes to money. Rakeback offers players a “condolence prize” or, in this case, a small return on the money they lost, in the hopes of increasing player loyalty. Many consider the benefits of rakeback to include (a) repeat play; (b) higher commissions; and (c) it gives players the sense that they are part of a members-only club. Disadvantage of Rakeback: Others feel that this marketing technique is actually quite harmful to affiliates and operators alike. With rakeback affiliates mixed in with “regular” affiliates, players are sometimes eager to abandon their existing “regular” accounts to create new ones through affiliates who will pay them. For this reason, rakeback is banned with- Top 12 Ways iGaming Affiliates Can Earn Money 26 a lot of affiliate programs, so as to preserve relationships with non-rakeback affiliates. 6 Community Affiliates (Forums) Community affiliates are those who use social tactics to engage players and drive traffic to a given program or product. Chat rooms and online forums are among the most common places community affiliates promote online casinos to players. In the iGaming industry, these online forums have become widely known as player forums, because they cater to gaming players. Benefit of Community Affiliates: Clear benefits of maintaining a chat room or online forum that caters to gaming players are (a) building a relationship with users in the community, which leaves users with a sense of loyalty; and (b) motivating players to come back to your site because they are genuinely interested in the content, discussions with peers, etc. In the case of (a) or (b) the benefit for community affiliates is that the players that they attract will stick with them, and keep on playing. Disadvantage of Community Affiliates: If you’re opening up the floor to commentary, prepare to receive it — and know that it’s not always pretty. Chat rooms and forums need to be monitored closely, and as such, can be quite time consuming. 7 Blog Affiliates Blog affiliates are similar to community affiliates in the sense that the comment areas on blogs give players a place to express themselves and interact with each other. As with a forum, content is key to becoming a successful blog affiliate and to attracting readers who keep coming back for more. Top 12 Ways iGaming Affiliates Can Earn Money Benefit of Blog Affiliates: Much like the community affiliate, the benefit for the blog affiliate is (a) being able to create a relationship with a reader and then (b) having the opportunity to turn those readers into consumers by tastefully incorporating a brand name or link to a product or service that they think is cool, different or resourceful. Disadvantage of Blog Affiliates: In order to have a successful blog, you’re going to have to do more than string a couple of words together. You have to be able to write in a compelling and clear manner, and keep up this writing style consistently in regular blog postings. Much to the contrary of the thought that this avenue is cheap, it can actually be very expensive since blogging tends to be fairly time consuming, especially for the novice writer. 8 Mobile Affiliates Mobile affiliate marketing is an emerging promotion method with potential. Cell phone use has expanded to include pictures, music, detailed agendas and even the ability to place online bets. Research shows that bets placed over mobile phones will rise from under $2 billion currently to $23 billion by 2011. Benefit of Mobile Affiliate Marketing: Definite advantages of getting into mobile affiliate marketing are (a) having the ability to reach a large audience — on the go; and (b) leveraging that mobile accessibility to earn more revenue. Disadvantage of Mobile Affiliate Marketing: When someone’s on the go, they don’t always have the same time frame or concentration to allocate to you that they might have when they’re stationary. They’re busy getting on and off a bus, or buying groceries… and can sometimes only really give you snippets of their time. 9 Social Media Affiliates One of the fastest-growing tactics in online marketing is social media marketing. Social media marketing is about creating interactive user experiences. Benefit of Social Media Marketing: Like bloggers and forum-ers, social media affiliates are creating an environment that allows users to interact with one another. This can be beneficial to the affiliate because (a) users feel more like they’re getting something and (b) users feel less like something is being asked of them. 27 Disadvantage of Social Media Marketing: Creating content that will excite people to come back for more can be time consuming. And really, the job is never done. Delving into social media marketing is a daily responsibility. Old, irrelevant content won’t get you far, so staying on top of fresh content and delivering it in a thought-provoking way are an absolute must. 10 Desktop Widgets Desktop widgets are virtual tools that provide users with useful information and provide applications that are available for download. Benefit of Desktop Widgets: The great thing about desktop widgets is that they (a) engage players even when they are not on your site; (b) attract new players; and (c) provide real-time updates on player promotions and the like. Disadvantage of Desktop Widgets: Many people just don’t like these widgets, and consider them intrusive. Even among those who don’t find desktop widgets to be intrusive, many may simply forget to use them! 11 E-mail Marketing An electronic newsletter is one of the oldest and most proven ways to reach out to your users, and remains an effective medium for reminding users that you still exist. Like the blog or the forum, content still remains key. As such, targeting your newsletter to specific markets (poker, casino, etc.) is important because you can fill your newsletter with relevant information, special promotions — and basically stuff that tells your users why they should take the time to read your newsletter. Benefit of E-mail Marketing: A big benefit of sending out a newsletter, one that is well targeted of course, is that you can (a) give your readers the sense that they are part of a special community, and (b) eventually gain your readers’ trust. Both of these elements should help you increase your bottom line. Disadvantage of E-mail Marketing: There are two disadvantages to consider about an e-newsletter: (a) You have to get users to actually sign up for the newsletter, or provide you with their e-mail address, which they may not be willing to do, and (b) even if you do get their e-mail address, your newsletter may not make it through their spam filters, and your efforts may be lost. 12 Incentivized Traffic One way gaming affiliates, especially poker affiliates, try to increase player loyalty, and hence their bottom line, is by offering players not only cash back (as in rakeback) but also other incentives such as prizes, exclusive interactive content and player tourneys. Like rakeback, it’s pretty controversial and remains prohibited in many affiliate programs. Benefit of Incentivized Traffic: The perception is that offering something to players translates into (a) repeat play; (b) higher commissions; (c) player loyalty; (d) community loyalty; and (e) helping the player feel like he or she has the privileges of a members-only club. Disadvantage of Incentivized Traffic: The existence of incentivized sites can actually decrease player loyalty, as they may only attract bonus hunters. As such, players may abandon their accounts and look for a better deal. Erica Anderson Erica Anderson is an affiliate manager at Income Access. An integral part of their affiliate management team, Erica recruits new affiliates, works with current affiliates to maximize results and with merchants to develop the marketing tools that affiliates need to successfully convert players. In terms of rakeback or incentivized traffic, you would do well by first checking out which affiliate programs allow this, and then determining if this is something you want to venture into. In the end, what works for one gaming affiliate may not work for another. Depending on how savvy and experienced an affiliate you are, you may want to opt for certain revenue streams and leave others by the wayside. One of the best approaches to finding out which revenue stream works for you is giving some, if not all of them, a try. It also depends on what kind of person you are. If you have a flare for writing, and a passion for online gaming, then the forum, blog or newsletter avenue might be a rewarding option, both monetarily and personally. SEO is really a must-have, and works as a base to which you can add other revenue streams, unless, as we mentioned, you are in a truly oversaturated field. Top 12 Ways iGaming Affiliates Can Earn Money 28 2010 EVENT CALENDAR January 2010 For full details, visit gpwa.org/conferences March 2010 17-19 January 9-11 March Affiliate Summit West 2010 Rio All-Suite Hotel & Casino Las Vegas, Nevada affiliatesummit.com Asian i-Gaming Congress & Expo (AiG) Sofitel Philippine Plaza Manila, Philippines aigcongress.com 25-26 January 4th Annual Legal Gaming in Europe Conference Millennium Gloucester Kensington, London, England 24-25 March bulletbusiness.com/gambling-conference iGB DownUnder Star City Sydney, Australia igbaffiliate.com 26-28 January 24-25 March International Gaming Expo (IGE) Earls Court Exhibition Center London, United Kingdom ige-exhibition.com 26-28 January The Betting Show Earls Court Exhibition Center London, United Kingdom bettingshow.co.uk 28-31 January London Affiliate Conference (LAC) Old Billingsgate London, United Kingdom londonaffiliateconference.com February 2010 23-25 February iGaming Asia Congress & Expo Grand Hyatt City of Dreams, Macao igamingasiacongress.com World Gambling Briefing (WGB) Malta clariongaming.com 26-28 March IPEX – International Poker Exhibition Expo XXI Hall Cologne, Germany ipex-koeln.com April 2010 12-14 April I-Gaming Forum Grand Hotel Stockholm, Sweden i-gamingforum.com 15-16 April CAC Amsterdam NH Grand Krasnapolsky Amsterdam, The Netherlands cac2010.com 28-30 April iGaming 360 Madrid, Spain igaming360.com May 2010 12-13 May Global Interactive Gaming Summit & Expo (GiGSE) Location TBD gigse.com 2010 Event Calendar 25-28 May iGaming Super Show The Prague Fairground Exhibition Centre Prague, Czech Republic igamingsupershow.com November 2010 16-18 November Global Gaming Expo (G2E) Las Vegas Convention Center Las Vegas, Nevada USA globalgamingexpo.com June 2010 8-9 June 5th Annual Online Bingo Summit & Awards London, England bulletbusiness.com/bingo August 2010 15-17 August Affiliate Summit East Hilton New York New York, New York USA affiliatesummit.com 27-30 August CBG Affiliate Weekend Toronto, Ontario, Canada cbgaffiliateweekend.com September 2010 1-2 September Latin American iGaming Congress (LAiG) Uruguay clariongaming.com iGB España Hotel Hesperia Madrid, Spain igbespana.com October 2010 19-21 October European iGaming Congress & Expo (EiG) Bella Center Copenhagen, Denmark eigexpo.com Budapest Affiliate Conference SYMA Budapest, Hungary budapestaffiliateconference.com Clip & Save Everyon e goes for FRE E FH7=K; For the first time ever affiliates, vendors, media, operators and regulators will meet at one event under one roof. The show will be completely free of charge for all attendees, and will include multiple networking events, high level conference streams, the biggest exhibition the industry has ever seen and of course amazing parties. For information on booking a hotel, booking a stand, or booking a meeting room www.igamingsupershow.com or [email protected] Organised by Supported by PRAGUE: 25th - 28th MAY 2010 www.iGamingSuperShow.com 30 Poker Affiliate Tips for Success in 2010 How to prosper in an increasingly competitive environment — especially if you’re a new affiliate By Jeremy Enke Well, it’s that time of year again when poker affiliates begin chipping away at their 2010 goals. The first quarter of the year has always been an exciting time for me. It represents the beginning of a new yearly journey through the poker affiliate industry. It’s a time to plan new promotions, Web sites and ideas. Likewise the beginning of the year is a great time to analyze what worked and what did not during the previous year. 2010 presents a whole new set of challenges to poker affiliates, especially new poker affiliates. Back in the beginning of poker affiliate marketing, it was easy to enter the industry and to turn a profit in no time. Now, however, the competition intensifies every year, and it is becoming increasingly difficult to fast-track your success as a poker affiliate. In order to achieve success as a new poker affiliate in the coming year, you will need to think outside the box, and be willing to put in a lot of hours. It would be impossible to give a blueprint for becoming a successful poker affiliate in just one article, but the best advice I would give is to learn from others and surround yourself with other successful poker affiliates. The best way to accomplish this is by being active in industry forums such as PAL and GPWA. These communities are filled with a wealth of information for new affiliates. I would suggest every new affiliate spend a few weeks in these forums just learning and absorbing information. Likewise, reach out to some of the seasoned affiliates and start a dialogue. You’d be amazed at how many superaffiliates are willing to mentor and help out new affiliates coming into the industry. All you have to do is ask! But to get you jump-started with affiliate tips right here, right now, we went to some of the most knowledgeable poker Poker Affiliate Tips for Success in 2010 affiliates and PAL members in the industry and asked for their words of wisdom. Here is what they had to say: “Pick a small niche and aim to dominate it before starting any other projects.” – MJ “Have a network of affiliates to rely on for help – people who can push you in the right direction – and make sure your hard work is going towards something profitable.” – Addz123 “Don’t expect to earn any money the first few months; you really have to be patient. Work hard like in any other business and you can succeed.” – Newjabber Read everything you can get your hands on. Every day I am approached by new affiliates. Many of them have gone out and bought Web sites that they don’t understand. They don’t know how to make a link, or what to write on their new site. They’re perfectly clueless, with nothing on their Web site but a link to a poker room. The best thing new poker affiliates can do for themselves is READ. Once you’re done reading, start writing. Try for one great article a day. Create new tools if you can code, collect great copy, build a place where you’d dwell as a player, and then begin to learn about calls to action. – LadyHoldem “Put a lot of effort into a few rooms rather than a little effort into a lot of rooms.” – Chalkie “With all the poker portals out there, there is still a ton of room for truly unique content to be created. Focusing on unique content can be your quickest way to success in the poker affiliate industry.” – KevinMcC69 “Set up realistic short-term goals, identify the tasks needed to accomplish them, set timeframes and stick to your plan.” – MPC there is a big difference between a gardener and a farmer. The same is true for beginning poker affiliates versus superaffiliates. The gardener is a oneman show with a single plot where he plants his seeds, watches them grow and enjoys the fruits of his labor. The farmer, on the other hand, has either one gigantic tract, or several spread out across different areas. He also has staff members who help him run the tractors and other heavy equipment needed to plant, cultivate and harvest his crops. In return, the farmer enjoys a much larger harvest at the end of the season than the gardener does. Likewise, his efforts yield considerably more profit. You’d be amazed at how many superaffiliates are willing to mentor new affiliates. All you have to do is ask! One of the most resounding comments I hear from new or aspiring poker affiliates is that posting in forums or opening up a dialogue with other poker affiliates can be intimidating. At times it certainly can be, but always keep in mind that every poker affiliate started out the same as you. Forming relationships with others who are already successful in the industry can be the difference between success and failure for a new poker affiliate. I’ll use gardening as an analogy. Gardening around the world varies dramatically. There are hundreds of different ways to grow a garden, and even with only a little bit of effort almost everything will grow. But as you know, The point being made here is that you can’t become a farmer without first learning how to grow a simple garden. The good news is that poker affiliate marketing is not rocket science. In fact, it’s actually quite simple if you first learn the fundamentals and are willing to put in the time. I have never met a poker affiliate who honestly makes a 110% effort and still can’t see a good profit each month. Online poker continues to see explosive growth throughout the world, especially in some of the emerging European markets. I would argue that there has never been a better time to become a poker affiliate. If you let creativity guide you and put in the effort, the sky is the limit on your poker affiliate earnings in 2010 and beyond! Jermy Enke Jeremy Enke is the CEO of Poker Affliate Listings (PokerAffiliateListings.com). Jeremy has dedicated over six years to the poker affiliate market, with an overall mission throughout this time of helping affiliate marketers reach their full potential and become more successful in this terrific industry. Jeremy has been involved in the poker affiliate industry since 2003. Founding the world’s largest poker affiliate community, followed by the world’s largest poker affiliate network, Jeremy likes to refer to himself as a self-proclaimed Certified Baller. Jeremy’s sense of humor and entrepreneurial spirit are second to none. 32 NEWS ANALYSIS ONLINE POKER IN CALIFORNIA – CAN THE GOLDEN STATE GET IT DONE? By Vin Narayanan O n February 9 of this year, the California Senate Governmental Organization Committee held an informational hearing on Internet poker and three facts clearly emerged from the full-day session: 1. California’s budget problems are so severe that legislators are seriously considering online poker as a potential new revenue stream. 2. There are huge political and legal hurdles that need to be cleared before regulated online poker becomes a reality in California. 3. The online gambling industry is positively salivating at the opportunity to break into the California market. State Sen. Roderick Wright, who chairs the committee that held the hearing, noted in his introductory remarks that there wasn’t an active bill regarding Internet poker. “The purpose of the hearing today is to establish a framework with which the legislature can look at Internet poker,” Wright said. “This is not for or against anybody’s ideas. This is not about anybody’s proposal,” Wright added. “We’re trying to identify what would be the best course of action for the state of California. We’re trying to educate ourselves as to what makes sense.” Sunderland, head of business intelligence at the Swedish Gaming Board. mittee that players would indeed embrace regulation. Andrewes had no doubt a regulated online poker market in California would thrive. “Why would people come off the illegal sites to play legal sites?” said Andrewes, restating a question asked earlier by a legislator. “[Because] players want to play on regulated sites. They want to play where they can find the trust and share the trust.” “If you make a legal alternative attractive, it increases the market,” Eadington said. “Players have demonstrated a preference for legal forms of gambling over illegal or gray forms of gambling.” Barry was even more bullish about the prospects of online poker in California. There is “a very significant pent-up demand,” Barry said. “Based on research from GBGC [Global Betting and Gaming Consultants], the California online poker market will be $150 to $200 million within three years,” Barry said. “California can have a significant license fee, one larger than Italy,” Barry added. “[You] can easily charge single digit millions and a have a higher surcharge than France – around 5 to 7 percent – because the operators want access to the U.S. market.” “Another state will eventually do this, and if California hasn’t, that’s where all the operators will go to set up jobs.” “Whatever we end up doing will end up in court, so clearly Judge Wapner will be deciding this,” Wright added. Barry also said online poker could bring jobs to California if it acted quickly. “It’s a unique opportunity to become the center of excellence for online poker, not only in California, but worldwide,” he said. “Another state will eventually do this, and if California hasn’t, that’s where all the operators will go to set up jobs.” While Wright joked about the potential legal battles surrounding online poker (more on that later), he was quite serious about the educational purpose of the hearing. Among the people invited to testify at the hearing were Ed Andrewes, managing director of eGaming for Ladbrokes, Paddy Power’s Cormac Barry, former Tain CEO Roberto Savio and Jonas The committee received independent confirmation of the likely growth and size of the California online poker market from William Eadington, a professor of economics at the University of Nevada, Reno and Simon Holliday of H2 Gambling Capital. Holliday said California has about a $200-million market for regulated online poker. And Eadington assured the com- Online Poker in California Eadington recommended that California issue three licenses for online poker, while veteran gaming law expert Frank Catania suggested that the open market should determine how many licensees were available in California. “Companies should apply for licenses and licenses should be issued,” Catania said. “And it should be well regulated. Internet – Cormac Barry, Paddy Power poker that comes from other places like Isle of Man do very well, and it will do very well here.” While it’s heartening that the committee received such strong pro-Internet poker testimony, most of the witnesses made it quite clear that regulation would only happen if the “exclusivity” issues were sorted out. What exclusivity issues, you ask? Well, here it is in a nutshell... When the Native American tribes negotiated agreements – called compacts – with the state of California that allowed them to build casinos, one of the clauses that was part of the compacts gave tribes exclusive rights to offer gambling devices. 33 That meant that while the state could authorize card rooms to offer poker – and there are many state-authorized poker rooms in California – it could not license any gaming establishment to offer slot machines, or any other form of gambling that involves gambling devices. This exclusivity right is why Indian casinos in California pay a substantial sum of money – one witness estimated it at $365 million a year – to state coffers. And if the exclusivity right is ever violated, the casinos will not have to pay that money to the state. So the legal argument surrounding online poker is whether it relies on gambling devices, which violate the exclusivity clause. The legislative counsel for the California assembly doesn’t think so, according to Wright. Neither does George Forman, a lawyer associated with the Morongo tribe, which wants to bring regulated online poker to California. “Tribes have no exclusivity with respect to poker,” Forman said. “It is lawful in California for California and the legislature can offer it.” “The constitution allows slot machines and banked/percentage games only on tribal games,” added Forman. “Poker is not a banked or percentage game. [The] compact defines a gaming device as a slot machine. A slot machine is a banked game, or a house game. In online poker there is no gaming device. The only thing that Web site servers do is shuffle and deal the cards. They don’t play against the machine or play against the house. I don’t think there is an intellectually defensible legal argument that online poker could constitute a breach of the exclusivity laws.” Not surprisingly, Forman’s opinion was vigorously contested by other Native American tribes who absolutely do not want California to regulate online poker. Leslie Lohse, the chairwoman of the California Tribal Business Alliance, said there was no doubt that “Internet connected devices” for poker were a clear violation of the compacts. “Terms of the compact clearly define gaming devices, which clearly includes poker on Internet connected devices.... The only thing that matters is the electronic device allows the player to connect and place a bet.” Lohse also made it perfectly clear what would happen if California moved forward with plans to license online poker. “Tribes are paying the state $1 million a day,” Lohse said. “If non-Indian businesses offer gaming devices, the tribes will stop making payments.” “Your time is better spent looking in other directions to address the budgetary issues of the state of California,” Lohse added. Lohse wasn’t the only Native American representative who bluntly opposed licensing online poker. “Internet poker is a game changer,” said Mark Macarro, chairman of the Pechanga. “We know we tried to insulate ourselves from this very thing by signing a 20-year compact. Maybe in another 20 years we can talk about this if there are no more exclusivity issues.” Wright, for his part, was not content to let this argument stand. “This isn’t about whether we should allow Internet poker,” Wright said. “That ship has sailed.” Yee said. “But... as a nation, you can’t turn a blind eye to the fact we’re cutting child care and education. We’ve got a job to do and that is to take care of the people of California.” And that, in essence, is the political problem. The Native American tribes are big players in California politics. And the U.S. has a pretty poor history in terms of dealing with them. Deals, treaties and agreements have been continuously and capriciously broken by American governments, so honoring a treaty — and not changing it midstream — is a very big deal. “It’s about making agreements and honoring commitments,” Lohse said. “The ink is not even dry on the last two compacts signed.” The Native American tribes have a lot of money to spend on political campaigns. So legislators will think twice before crossing them. Combine that with the potential legal challenges online poker could present and you get an environment in which it could be tough to get votes for an online poker measure. Online poker might be coming to California. But it’s not going to get there without a fight. And this fight will be unlike any the industry has ever seen before. “This is about what we should do now. Should we do nothing?” Wright asked. “Yes. We should do nothing,” Macarro said. “It’s not possible due to the exclusivity agreements the state made with the Tribe.” At this point, State Sen. Leland Yee jumped into the fray. “A contract is a contract and an agreement is an agreement,” Online Poker in California S o here I am for the fifth year with approximately the 10th version of Top Tips (updates included). It took me awhile to compile them because as time goes by you – my audience – become more educated, and recommending something that hasn’t already been said is difficult. Therefore, this time around I’ve decided to mix in some questionable techniques (which of course I do not condone) with some still fairly unknown or underutilized white-hat information, along with one or two tips that consolidate several basic but important techniques that I have talked about in the past. I decided to do this because practically every day I speak with people who have read my stuff for years but have yet to implement any of it. We also have many readers who are new webmasters or affiliates and as such will benefit from seeing that the small stuff is just as important as the big stuff. More importantly I want to present these techniques step by step so that anyone can implement them, even without knowing a word of code. Once again I must emphasize that I am simply a conduit for the information that follows. I do not condone in any way the use of these techniques – some in fact are dangerous – or the use of some of the software that I will mention. because everything from page size, site size, the number of other links, the quality of the links, the relevancy of the site and various other factors affects what a link is actually worth. Then of course you have to deal with things like checking the integrity of the link: is it still intact, or does it even still exist? There are dozens of tools available that were built just for dealing with these issues. Now that being said, let’s get going! Links — I thought I’d take the bull by the horns from the start. I have a lot to say about links, and since at least half of the questions I get in the forums, at conferences and from clients are about links, I’m guessing they’re what interest you the most. 1 Google has said over and over not to buy links. If you have bought them, then you’ve probably taken a hit or two, depending on your techniques. Determining which links to buy and where to buy them has always been a bit speculative So what do you do? I had a look at all the different methods available and discovered that several are still effective (e.g., blog posting, blog rolls, establishing forum links, using Yahoo! Answers and so on). In the end, what I’ve found is that the clear winner for my money is going out there, doing one’s homework, negotiating and then actually buying sites. If I own a site then I also own the content, and more importantly the links I’ll put into the existing content. I’m looking for related content or a Web site with a silo of related content from which I can take existing keyword phrases and change them into hyperlinks. 37 Online Gaming12Stories Top Secret of theSEO Decade Tips 38 I usually look at the overall spend on “sponsorship – wink, wink” x 18, in order to establish a maximum offer. So if the total amount the client is spending on links is £1000 per month, I look to buy a site for up to £18k. Anyone who has looked at brokerages that sell sites knows that £5k, let alone £18k, can buy you a lot. Take into account the money saved on maintaining purchased “sponsorship” dues versus your campaign expectations. Outside of hosting and domain renewal expenses you will own the links free and clear forever – they will never expire. There are a few other factors to look at and actions to take before buying a site: ► Domain age – 2 years minimum unless other factors outweigh this factor. f HOT TIP – By translating a page using any of the search engine translators (usually in the toolbar they offer) on your existing page you essentially create a new page of related content (with links back to your site, of course) and a new URL is created. This is a live page! And it is linked to from the search engines/authority sites. According to a colleague of mine (Rob Kerry, a.k.a. EvilGreenMonkey) it’s a technique that works well with Yahoo! and MSN. Blog/Forum Posting — I still believe in the old-fashioned way of manually posting to 20+ blogs two or three times each week and establishing good-member status on 12 to 15 forums and posting on those forums two or three times a week. 3 ► Page rank – yes, it does matter when buying a site because it represents GTrust. ► Number of existing back links. ► Quality of those back links, and whether they link to any deep pages. ► How many pages are indexed with Google? ► Install McAfee SiteAdvisor on your computer. It will flag any bad history issues, malware or any one of many other problems a link may have. ► Other considerations include host loca- tion vs. target location, the number of domain registrants, DMOZ listing and rankings. If it’s a forum, the number of active members and recent posts are important. Auto Posting & Spinning for Content – Progressing from tip #1, we will now use these forums, blogs and Web sites to start building regular content. There are several great pieces of software that can help with this, but two of the best are SEnuke and ArticleSpinner. org. In short, once setup with basic logins and passwords is complete, you can populate your sites with unique content – even if it’s really just variations of other content you own – and do it all automatically. 2 12 Top Secret SEO Tips If you’re considering operating your own forum or blog, you should be warned that there are some really evil and malicious types looking to take advantage of you. XRumer is a tool that spammers who know just a bit about basic coding can use to create thousands of blogs automatically. I DO NOT CONDONE OR ENDORSE THE USE OF THIS TOOL FOR FORUM AND BLOG SPAMMING. IT HURTS LEGITMATE SITES LIKE THE GPWA. BUT KNOWING WHAT SOME UNETHICAL WEBMASTERS ARE DOING MAY HELP TO ANSWER A FEW QUESTIONS FOR YOU. XRumer is a Windows program that posts forum content with the aim of boosting search engine rankings. It has been claimed that the program is able to bypass techniques commonly used by many Web sites to deter automated spam, such as account registration, CAPTCHAs and email activation before posting. The program utilizes a database of known open proxies in an attempt to make it more difficult for administrators to block posts. XRumer can also evade the suspicions of forum administrators by first registering to make a post in the form of a question which mentions the spam product (“Where can I get...?”), before registering another account to post a spam link which mentions the product. The side effect of these innocent- looking posts is that helpful forum visitors searching on a search engine (e.g., Google) for the product may themselves post a link to help out, thus bolstering the product’s Google stats without running afoul of forum posting policies. The latest version of XRumer can defeat CAPTCHAs of Hotmail and Gmail. This enables the software to create accounts with these free email services, which are used to register in forums that it posts to. These are practices that black hats have been utilizing for some time, but until now PHP skills were necessary to use them. Below is a list of dofollow forums: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. forums.digitalpoint.com vuju.com/ checkthisup.com sitepoint.com/forums thewebmasterforum.net webmasterforums.com allcoolforum.com warriorforum.com forums.webicy.com thehyipforum.com webmasterforumsonline.com webmasters.am/forum webmasterforums.net devhunters.com webmaster-forum.net geekvillage.com/forums zymic.com/forum webmastershelp.com webmasterdesk.org webmasterground.com developers.evrsoft.com/forum websitebabble.com elancetalk.com talkingcity.com australianwebmaster.com wtricks.com forums.webzonetalk.com htmlforums.com searchbliss.com/forum webmasterize.com webmasterserve.com freehostforum.com seorefugee.com/forums cre8asiteforums.com/forums forums.seo.ph forums.delphiforums.com 39 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. 86. 87. web-mastery.net webworkshop.net/seoforum/index.php webproworld.com bzimage.org v7n.com/forums dnforum.com webcosmoforums.com forums.webicy.com forum.hittail.com/phpbb2/index.php affiliateseeking.com/forums siteownersforums.com/index.php webmaster-forums.net geekpoint.net smallbusinessforums.org forums.ukwebmasterworld.com experienceadvertising.com/forum opensourcephoto.net/forum forums.seochat.com forums.searchenginewatch.com ihelpyou.com/forums dishnews.medianetwork.co.in/yabb2/yabb.pl businesss-forum.com 9mb.com acapella.harmony-central.com/forums forums.seroundtable.com submitexpress.com/bbs webmaster-talk.com forums.comicbookresources.com clicks.ws/forum/index.php acorndomains.co.uk forums.onlinebookclub.org ableton.com/forum davidcastle.org/bb webtalkforums.com bloggapedia.com/forum bloggertalk.com/forum.php paymentprocessing.cc directoryjunction.com/forums internetmarketingforums.net lex224.com/forums/index.php forum.joomla.org forum.mambo-foundation.org/index.php simplemachines.org/community/index.php namepros.com/index.php loanofficerforum.com/forum iq69.com/forums forum.hot4s.com.au forums.mysql.com forums.amd.com/forum forums.cnet.com seotalk.medianetwork.co.in 88. 89. 90. 91. 92. 93. 94. 95. 96. 97. 98. 99. computerbb.org forum.vbulletinsetup.com irishwebmasterforum.com app-developers.com forums.stuffdaily.com forums.seo.com webdigity.com inboundlinksforum.com forums.gentoo.org ubuntuforums.org forum.textpattern.com startups.co.uk/6678842908486596004/forums. html 100. softwarecommunity.intel.com/isn/community/ en-us/forums RSS Feeds for Building Free Links – This is a little sneaky one I use to counteract black-hat activity. You create RSS feeds to supply information on site updates, increase traffic to your site and place links in your content that will be republished and provide free links back to your site. Using the scraping technique mentioned above, black-hat SEOs would search out RSS feeds and build a database with the content for future use, spin the content and reuse it or just republish the content. In all cases they would insert their own links. They build programs or plug-ins (such as the WordPress All in One SEO plug-in) and these will take any chosen word or phrase, search through the content and when found change the code to make it a link to their chosen site. 4 There are many other ways this method can be used, but you get the basic idea. SEOs need to do this automatically, making rolling URLs and Web sites quickly enough to beat the spam-bots for a few weeks, for this technique to pay off. Most, however, don’t have the time to clean everything up properly, so your links remain. Publishing the URL of your RSS feed on the many different sites that list these (e.g., FeedBurner) will insure a nice number of scrapers posting your links to their sites. I guess the first criticism of this would be that they will put you on Viagra sites – well, even if they do I haven’t seen this particular method draw penalties when I messed around with it. But remember – I don’t condone or endorse these programs or techniques. Here are some simple steps to get started with RSS: ► Set up a FeedBurner account to allow your feed to be consumed by others. ► Share your feed on your various social networking profiles. Many social networking sites have the ability to consume and display your RSS feed to your friends, followers and fans. ► Submit your feed to multiple RSS sub- mission directories (do a search for RSS submission for some options). ► Here’s a starter list for you of where to submit your RSS feeds: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. feedmil.com/addfeed.jsp feedest.com feedlisting.com/submit.php feedgy.com/Submit.aspx feedlisting.com/submit.php feedbees.com/add.php rssmountain.com/submit_anonym.php feedsee.com/submit.html feedfury.com/submit rssmicro.com/FeedRank/?Fe...com%2frss.aspx millionrss.com/add-my-feed.php rss-network.com goldenfeed.com/AddFeed.aspx rssmad.com/index.php feedbomb.com/ plazoo.com rss-feeds-directory.com Webmaster Central Tools – Google – I have always included Google WMC in each of my annual Top 12 SEO Tips because every year they come out with more tools that make my life easier. I have never subscribed to the theory that associating your Web site with any of Google’s tools would give things away to Google that you might not want them to know. I’m sorry, but I’ve dealt with them for years from one end of the spectrum to the other; from SEO to PPC on every one of my clients, past and present, and have never seen any adverse effects to installing Analytics on a site. I also believe it’s ridiculous to think Google has the time or resources to analyze. 5 12 Top Secret SEO Tips 40 In fact, depending on how you choose to read into it, Google’s Matt Cutts himself has said that Google does look at some of the elements that Google Analytics and Webmaster Central Tools provide in order to rank a site more accurately. Things like clickthrough rates and time on site. Google has also stated recently that load time will become a more important ranking factor. So I guess the next reasonable question is, if they admit to using the information for positive ranking considerations, what’s to say they aren’t using it for negative ranking considerations? We all have our theories but I personally believe that 99.9 percent of anything Google would use this information for is automated and unless you are doing things you shouldn’t be doing, you will not throw up any red flags to prompt further investigation by a human editor. With that addressed, let’s take a look at their tools and what we use them for. Health Checks ► Robots.txt – these tell ALL the bots where to go and where not to go if you have admin or member files you don’t want indexed. ► XML Sitemaps – these (and I make in- dividual ones for data files, pic files, pdf files, doc files, etc.) tell the bots the files you do want indexed and where they are. ► Internal Links – these let you know if you are cross-linked, which may confuse the bots or split influence between two similar pages. ► External Links – these tell you who is linked to you. Helpful in optimizing anchor text and bad links pointing to nonexistent pages. ► Crawl Errors – these advise you of any crawl errors Google finds, such as broken links or orphaned links. Note: I have seen in some cases a Web site that has reformatted URLs or has been rebuilt and neglected or missed using 301 redirects, and using this tool have found hundreds of links pointing nowhere (404 error pages). Once this issue was addressed, the site gained the value of these links and subsequently better rankings. 12 Top Secret SEO Tips Geotargeting isn’t for the faint of heart, the lazy or Web site owners who aren’t ready to do the extra work to get their piece of the pie. ► Top Queries – these show the top queries to your site, which allows you to improve specific landing pages for quick wins or target terms that have good existing rankings so that you can build new silos or pages to further enhance positions and traffic. ► Associate Domains – An extremely easy quick win if you have WMC set-up (this takes five minutes). Go to WMC and choose which domain you want as your primary (www or http). The benefit of this is that currently Google sees each as individual pages. Links that you have pointed at your URL may have both, and you are losing the full benefit of your back links. You can accomplish this with a 301 but if you don’t know coding this is just as effective. ► Geotargeting – I’m going to cover this in greater detail in number 6 because it’s actually a huge change in the last 12 months for anyone outside the States and can be a fantastic advantage to a site with a global market, but for now I’ll just explain what it does. Geographical targeting (selection) in WMC allows you to target a specific region. So if you want to target England, just West Yorkshire, or just Leeds itself, geographical targeting allows you to do just that. Be careful not to over-filter your target market region as this setting may or may not affect your rankings. Test it out before integrating it permanently. Geographical Targeting & Subdomains – (Advanced Geotargeting) – This isn’t for the faint of heart, the lazy or Web site owners who aren’t ready to do the extra work to get their piece of the pie. 6 Using Geotargeting for Language and Regional Targeting The various ways that people search and the results the search engines are delivering are evolving rapidly. Smarter queries and more complex algorithms mean that you need to use various techniques to be sure you are showing up in the results. Local search, advanced search, regional search and language-based searches are some of the filters an end-user or a search engine can use in determining who shows up, when they show up and where they show up. Geotargeting is one tool Google has refined and one that you can manipulate to a point in order to increase saturation in any market. Beyond the obvious on-page considerations, different searches will deliver (in most cases) a different set of results. The results can differ greatly depending on several considerations: 1. The IP of the end-user 2. The server location of the Web site 3. Any geographically targeted settings in Webmaster Central 41 4. The relationship between the search filters and the resulting web pages (i.e., Did they search for Pages from [region] or Pages in [language]?) 5. Whether the end-user is searching a different extension than the defaulted engine (they manually enter Google.com searching for U.S. or English results in a non-U.S. region) The other elements that will affect rankings will be back links: 1. Are the links from a TLD that matches the destination URL (i.e., .nl linking to a .nl Web site)? 2. Is the IP linking website located in the same region as the linked URL? 3. Page rank, linking anchor text, additional outbound links on the page linking to you 4. On-page relevancy 5. Language-based meta-tags What you need to consider are: 1. Your target market. 2. Whether you need or don’t need geographical targeting. How & When to Use Geographical Targeting For example, if your secondary traffic source is Germany and you have a high bounce rate, start with a language-based subdirectory, then maybe move on to creating a subdomain, hosting it in Germany, and then set the geographical targeting to Germany in Webmaster Central. Then go back and start all over again using the region that has the next-highest contribution. Here’s what to do if you wish to: Important Things to Remember! 3. Whether you need language-based subdomains or subdirectories. 4. Whether you should move hosting. 5. Whether you can afford to do it all. Geographically target a region? 1. Create a subdomain or a subdirectory in the native language and use Webmaster Central to geographically target it. 2. Host the subdomain on a server in the native region and use geographical targeting. 6. Everything in the above 5 items relating to the linking Web site/page 3. Build back links from similar TLDs. Any one of these elements can give you an edge over your competition. Target a specific language? Searching any of Google’s (non-U.S.) datasets will generally return a variety of Web sites when no language or location filter is selected. These can include internal pages in a Web site, subdirectories (www. yoursite.com/french), subdomains (www. french.yoursite.com) and various TLDs (top level domains like .com and .nl). All 11 of the above factors are present (but not exclusive) in the automatic algorithm. The problem is that no one really knows which approach is best, or which algorithmic attribute is the most effective, so what can we do with this? What we want to do is to look at the existing results using the available search filters, and the existing Web sites that are ranking high and determine what the best strategy for your Web site is. This takes deep-page analysis of your competitors. The important thing to note is that there is a hierarchy between one and the other in terms of which is the best solution. Every Web site has its own individual solution based on demographics, site mechanics and available resources. You can start with subdomains. Look at your log files to determine where the current traffic is coming from to tell you what to do first. Bounce rates can also tell you a lot. ► To target a language using only subdirec- tories do not use geographic targeting. ► You can target a language with both sub- domains and subdirectories, but if you have a top-level TLD (.com) use subdirectories versus subdomains. ► You can use Google geographical target- ing on subdomains and subdirectories. ► Your title should be in the native language 1. Create a subdirectory in the native language (i.e., www.yoursite.com/nl/). 2. Build back links from same language Web sites. 3. Do not use geographical targeting. and/or use regional slang terms where they apply. ► Use language-based meta-tags whenever targeting language-based searches. ► Host subdomains that are for geographi- cal targeting in the target region. ► When you implement the subdomain The reason that you do not want to use geographical targeting along with a language-based strategy is that if the end-user searches in the native language on Google. com, a site using content in that language will be stronger than the same site with geographical targeting in place. (This isn’t dependent on whether you use subdirectories or subdomains unless you hosted the subdomain in the target region.) The answer for me is that I want it all... and NOW!! I’ve recently had subdomains rank with geographical targeting turned on and in the native language rank top 10 in 6 weeks. I’ve had brand-new Web sites with the appropriate TLDs (ie.,.nl, .de and .es) show up in 8 weeks. I’ve even had a .com hosted in the U.S. without geographical targeting show up in the top 10 results for “Hollywood” terms when they had never been in results in the U.K. strategy, link to it from the original Web site. ► Create new sitemaps for each subdo- main. ► When creating meta-tags and content be sure to use the native idiom. (If you sold pants in the U.S., in the U.K. pants are referred to as trousers. Sweaters are referred to as jumpers.) ► Get back links from same TLDs (get a .nl link to your .nl site in the native language). ► If you have a TLD (e.g., .nl or .de) do not use geographical targeting. These domains are already associated with its designated region. Online Gaming12Stories Top Secret of theSEO Decade Tips 42 f HOT TIP – In the past when you moved domains to a new host (or in this case subdomains) it could take up to a week. Google WMC now has a tool that makes this almost instantaneous. Just get your “A” address, move your content and any redirects from the parent site. (Remember, linking to the new subdomain from your parent site will pass nearly 100% of the PR, trust and authority, even though it’s seen and treated as a stand-alone Web site.) In a nutshell, I recommend that if you already have an existing Web site with a TLD such as a .com or .cu.uk, and they are your target market, do not use the geographical targeting option. Start building subdirectories using the top native language determined by looking at Google Analytics or your log files. Identify your top referrer language. If the languages are close, as it the case with the U.S., U.K., New Zealand and Australia, use the native idiom in the title, meta-tags and content. Build a new xml site map and manually submit it through all the main search engines. The next step is to create a subdomain and get it hosted in the region that you are targeting. Build content in the native language, submit it and set up the geographical target in Webmaster Central. By implementing this strategy, you will have a significant advantage over most of your competition (or a little less after this article is released). Whether the search is initiated in the region or outside the region, whether your site is located in the region or just hosted there, or even if someone searches in the native language or manually enters a specific Google engine like Google.com.mx or Google.es, you will have improved saturation. Canonicalization – Because of development issues, server settings, programming platforms and even natural site progression a site may have multiple versions of a homepage, or even an entire site. Let’s say you upgraded your site from an html site to a php site. Many times the crossover pages are left on the server and are crawlable to the robots. These present several 7 12 Top Secret SEO Tips I know I’m going to catch a bit of flak from colleagues for releasing some of this information — I seem to be good at doing that — but in the end it’s about sharing information and passing it forward. issues, two of the most serious being that you may have the same content and the new page never gets indexed, or links back to you may be to different versions. I’ve seen a Web site that had eight individual and crawlable versions of the homepage live at the same time. This can reduce the strength of your page. (Ever see a site that has a lower homepage PR than an internal page?) The simplest and least painful way to fix this is with 301 redirects. 8 9 Other Important Factors 1. Alt Attributes and Titles in Images – Use alt attributes on images to preserve content integrity while providing internal links for ranking factor. Using the alt attribute in images allows you to reinforce topical relevance with the on- page, text-based content to improve a page’s relevance score. 2. Anchor Text Optimization – Use pertinent anchor text and do not waste link equity from excessively linking to nonreciprocating pages within a site. Employing anchor text optimization means using relevant keywords to link to relevant pages within a site. Do this enough and before you know it you are virtual theming – creating a secondary navigation contextually through keyword co-occurrence. This can distinguish your site from competitors as each granular layer consolidates ranking factor for a Web site. This is why Wikipedia dominates search results. 3. Flattening Site Architecture – Keep your site architecture as flat as possible or use breadcrumbs to aid in information architecture and crawling. Don’t use sub folders excessively within a Web site: domain.com/categories/products/colour/page.html vs. flattening the url and site by using more descriptive naming conventions for a page domain. 43 com/Super_Audi_R8_Black_2010.html. The closer the more competitive keyword landing pages are to the root folder, the easier it will be for them to gain additional ranking factor, page rank and page strength to express the content on that page. 4. Content Volume – Ensure you have enough content to dominate a competitive keyword. Trying to rank for a keyword with millions of competing pages with a little or no content is a waste of time. You will need topical relevance, which means articles, posts and pages all internally linked and consolidated within a clear silo to create the proper on-page signals for that keyword. Shoot for a minimum of 300 words that integrate LSA (Latent Semantic Analysis) or associated keywords and typical keyword phrases. You can find these using Google’s keyword suggestion tool or better yet look for the bolded print within the snippets when utilizing Google’s beta LSA search query by typing a tilde (~) just before your keyword in a search on Google. Also use these keywords and keyword phrases in internal back links and external anchor text links. 5. Contextual Links – Link contextually within related documents to select preferred landing pages through virtual theming. If you are on a page about poker rooms, and have a keyword phrase such as “free poker rooms,” link the keyword phrase to the free poker room page. Do this for every keyword/ kw phrase (just once per page if it appears more than that) and you have just added a virtual theme to your keywords. This means that each page can now work together collectively to support the parent theme (which is the main/ root keyword itself). Social Bookmarking – I have included Social Bookmarks (SBMs) in many of the last few Top Tips pieces I have written because it just made sense that it would only be a matter of time before Google and the rest of the SEs started placing more weight on them in the overall organic algorithms they use. A few reasons why I believe this is that they are methodically devaluing links; they need some type of mass voting system that works much like back link valuation; and most of the social networks are progressively monitoring the way their 10 services are used – or in other words policing member accounts and patrolling for spam accounts. Oh, and Google Buzz. We did some testing two years ago and I made the results public on SEOChat. In short, a member said that he had a competitor who had two of the top 10 listings for “Poker” in the Netherlands. This meant he was getting bumped out of the top ten – or front page of results – and was wondering how to eliminate this dual listing. So we took a noncompetitor site that ranked below his competitor and above him and used software called Onlywire that posted to several SBM services in one click. We revisited the experiment in less than 24 hours and not only had it bumped the secondary listing that his competitor held, but it also gained him an extra position. So what does this mean in the big picture? Anyone in the online poker industry knows that one position gained in the top 10 results can be huge. This is primarily because when you are in the top 3 results on Google you are syndicated across other big sites like AOL, Netscape and iWon, to name a few, but even the jump from #6 to #7 adds 1.5% CTR. 1.5% of a few million searches is pretty significant. Do the math and see what this small move with very little effort would make to your bottom line by increasing your position. One that I have been messing around with that seems to have more or less perfected this technique is Ping.fm. It added a few other viral services to the mix, such as GTalk, Twitter and LinkedIn, and is a oneclick tool as well. Other Killer Apps I use – Over the years I have isolated several programs and utilities that save us a massive amount of time. I’ll list them here, along with what they do and how we use them; 11 1. Google Alerts – This monitors Google’s databases and will notify you when content appears that contain the kw/ kw phrase that you are looking for. We use this to measure the effectiveness of press releases, monitor the competition, identify new “buzz” in certain industries (primarily gaming), client reputation management and certain content. It can load directly into your iGoogle desktop. 2. Google Trends – This is a tool that shows graphs identifying the traffic trends over time, from the last few years to the last few weeks, and allows you to see a snapshot of practically any industry. It’s great for researching your next product offering. 3. Google Insights – This is a supercharged version of Trends. It monitors the actual search queries globally. So if you wanted to see which city, county, country or region had the most activity for a particular search term, this tool does that – and more! It can add delimiters such as time frames, and will also compare regions, compare related keywords and any mix of the above 3 filters. Then it will graph them all for you as well for a clear look. One of my favorite accessories that Google Insights has is that it will monitor the sector for related keywords that have significantly increased search volume. They call them Breakout Terms and you can have these delivered to your iGoogle desktop as well. I can’t tell you how helpful this is when you are in a highly competitive field trying to find niche or long tail terms to target and get the jump on the big guys. Once we identify these terms we then create pages for them and add them to a silo. So for instance if “Million Dollar Bingo Game” is a breakout term being searched enough to draw a “Breakout Term” notification from Insights, we’ll build a page for it using all the steps mentioned above, add it to a relevant silo, bleed PR to it using no follows, and suddenly we are ranking very well. f HOT TIP – We also use the upgrad- ed version of Domain Tools in much the same way. We monitor for our kw (e.g., Casinos). Any time a domain is purchased with that kw in it we get an email. When we see that all the TLDs (Top Level Domains like .com, .net and .org) are all purchased at the same time, we know some VC out there is paying to buy them up in expectation of a future site launch. Posh Bingo is a great recent example. We received email notification from Domain Tools, put an Alert on the term, and then watched Insights for a breakout alert. (We monitored the URL as well for launch.) 12 Top Secret SEO Tips 44 4. XENU – Crawls your Web site and identifies errors, link structure, page size, external links and many other things that are important to the health of your site. 5. SEO Spyglass – Gives you a detailed report of your own or a competitor’s back links and ranks them using important factors like follow-no follow, page rank and other factors. You can even import your Google WMC exported BL report and see if any of the back links to your site are potentially hazardous. 6. EXCLUSIVE — VanguardSEO’s Dual Depth Back Link Checker – When acquiring a Web site we want to know who is linking to the sites that are linking to us, rather than just the first level of linking, so we built this free tool. - http:// toolbox.vanguardseo.com/td/ 7. SEOMoz’s Linkscape – Another great tool for evaluating a competitor’s back links, anchor text, and discovering the strongest pages on a site. 8. Majestic SEO – Looks at the back-link trends of competitors to determine whether a sudden surge in back links could be the reason for their rankings increase. Then you can use one of many other tools (Link Assistant, ShoeMoney, SEOMoz) to identify those links that significantly changed their ranking and go after the same links or an equivalent linking structure. 9. Rank Tracker – The best tool I’ve found so far for daily SERP (search engine rank positions) checking. It gives historical information and clear signs for increases and decreases from day to day, or pre-SEO to current day. It graphs everything over the full term of the campaign. It has human emulation and scheduling to reduce the chance of getting blocked. And my favorite: it queries any search engine anywhere as if you were there, so IP concerns aren’t an issue. 10. Firefox SEO Quake Plug-in – Great for a quick look at all of the important ranking factors of the top 10 or just one site. This is a toolbar that allows you to set the values you wish to see, including PR, indexed pages, registration date, SBM references, DMOZ, Yahoo!, MSN, Baidu and most other SEs, plus a ton of other information on the fly. 12 Top Secret SEO Tips Niche and Long-tail Targeting – I mentioned this at the RoNewMedia Event in Stockholm last year and I think a few people fell out of their seats: 25% of searches on Google that are searched each day have never been searched before. Now that, my friends, is a pretty significant stat! This is the reasoning behind Google’s buying Applied Semantics years ago and their more recent claims of gradually combining their current results with Universal results and Latent Semantic Analysis. Doesn’t it all make sense? 12 You take the phrases people search, look at the CTR and time on-site versus the results hierarchy, run them through a semantics formula for related terms, then pool the terms in relevant silos. Factor in back links and semantic associations and you’ll probably have a pretty good start to a less-engineered set of search results. Well, that’s a sloppy example but you see what I’m getting at. Long-tail and niche terms aren’t just important to target for the low-hanging, high-converting traffic; they’re crucial in content and back-link anchor text, as well as SBM, because Google doesn’t want to be “gamed” or see their result manipulated by guys/gals like you and me. They want related content from related sites, not a bunch of affiliate portals, and without the best content, laid out in the best way, things are set to get a bit harder for anyone to rank well if you’re not an operator or big-name brand. So how do you identify these LT phrases? For real-time I use HitTail. For building a database for my SQL use I prefer raw log files. Other options are Shoemoney’s keyword tool, WordTracker, or even Google’s keyword tool used in conjunction with Shoemoney’s kw tool. There are also tools such as IBP that will scrape your competitors’ sites and export an Excel file to your desktop to play around with (like adding your city or region or brand). I use many of these techniques while building PPC (Pay Per Click) accounts. Just be sure that you create silos with your kw strings and that you don’t link to multiple pages using closely related keywords, or Google may consider them to be too closely related and not index one or split the value between the two pages. If you use individual page titles and meta descriptions, along with nonduplicated content, then some back links and SBM should take care of this. I mentioned this once before: go after the low-hanging fruit. It converts better. I also mentioned that 25 percent of all search queries have never been searched before. Well, this one is just as good: 60%+ of all conversions come from niche and long-tail terms. Get Free Help – Tip 13? Yes, you’re getting a full baker’s dozen here! This tip is very simple: read Top 12 SEO Tips for 2006, 2007, 2008 and 2009. Most are still relevant. Send me an email or pick up the phone – I don’t bite or charge. You are also invited to approach me at a conference and have a quick question or a 1-on-1 session. Lastly, I am sponsored by Euro Partners and as an affiliate of Euro Partners you get 100% free access to me, my network and free hands-on advice – so if you aren’t an affiliate get signed up! 13 Those are my Top 12 SEO Tips for 2010. I know I’m going to catch a bit of flak from colleagues for releasing some of this information – I seem to be good at doing that – but in the end it’s about sharing information and passing it forward. If you have questions regarding any of these methods or programs email me or my team at VanguardSEO and we’ll give you free advice. I’ll be covering these Top 12 Tips for 2010 in greater detail, with Q&As and 1-on-1 sitdowns, all week during the CAC Amsterdam conference, April 15-16. We are assembling some of the best SEOs in the industry for an SEO-related event rather than focusing on just Gaming or just Affiliates. Don’t miss it! YOU’VE GOT TO SEE THIS! {ênw~hê{êtêêê êêyêêêêê ±êê±ê ê ê êÀêêêê·êtêêêêêê· z|izjypilêuv~êÁêp{Øzêmyll· GPWA AFFILIATE INTERVIEW SERIES Morgan Freeman, Tim Robbins and Other Ties That Bind Politically, philosophically and geographically, our five affiliate interviewees are all over the map. They traveled wildly different roads – sometimes circuitous, sometimes more direct – on their way into online gaming. To visit them, you’d have to make stops in the U.K., Sweden, Romania, Croatia and the U.S.A. Yes, they’re definitely a diverse group, a motley crew, but at the same time they also have a lot in common. For example, would you believe that webmasters in Gustafs, Sweden and Conway, South Carolina could both have the same all-time favorite movie? It’s amazing, but true! So, what additional affinities do these five affiliates share? You’ll have to read their stories to find out. *Due to space constraints, we could not print the interviews in their entirety. The complete text will be posted at gpwa.org. Håkan Karlsson | hakank “We’re all family in the GPWA!” BonusStart.com helps players sort out the different terms and conditions that accompany all the sign-up bonus offers. When did you launch the site, and how have players responded to what you’re trying to do for them? I launched BonusStart.com in March 2009 and I can see that visitors tend to read about the different bonuses and open an account to try them out. The sad part for me is that I don’t get the big players. BonusStart.com is available in German, Swedish and English. We know you speak English and Swedish. Do you speak German as well? If so, when did you learn to speak it? I don’t speak German but I do understand a word or two. Do you work full-time as a webmaster? When I started in this business I worked as a truck driver and had BonusStart. com as a hobby. Now I’m currently between two jobs and try to raise money in whatever way I can. So, I’m a semi-fulltime webmaster . . . lol You’re based in Sweden. How much of your business is focused on Sweden? How much is focused elsewhere? BonusStart.com is a worldwide site, but Spela-Kasino.se is completely focused on Swedish players. You are a relatively new affiliate. What problems have you encountered starting up your business, and how have you solved them? The main problem has been to find casinos that attract players. I believe I haven’t found the best yet but the search will go on. Now I guess that I’ll be mailbombed by managers! What is the one thing you wish you had known before becoming an online gaming affiliate? That it would require most of my time just to update and promote the sites. Tell us a little bit about Free Online Gambling Directory, which you started recently. Why did you start this site? Are you happy with the success it’s achieved so far? What else do you want to accomplish with this site? I started the directory with the intention to help others build links. I know by experience that a directory is a good way to list your site and gain backlinks. This is a way for all to have a link without the need to buy an expensive one. And I’m focusing on gambling-related sites because Google likes niched directories and values a link from the same niche higher than a link from an ordinary directory. The site is just in its infancy now and hopefully will grow bigger in time. How did you find the GPWA? How long have you been a member? Has membership helped you in any way? I found the GPWA by pure accident when searching for affiliate programs. I started to read the open sections and decided to become a member, waited three months to be a private member and later on got my Seal of Approval. Recently Judy (casinobonusguy) and Dave (AussieDave) helped me when I was in trouble – you can read all about it at the forum. So we’re all family in the GPWA! How much time does it take to keep your site updated? Do you use a content management system to manage your site? It takes between 10 and 15 hours 47 a week to maintain all my sites. In the future I will find some easier way to do it. What do your friends and family think of your work as an affiliate? I think that my mother and father don’t have a clue what I’m doing with my sites. Friends do think it’s a great service, and one of my friends helps me with php coding. What advice can you offer people who are just starting up in the industry? Make sure that you understand that it’s not easy money. Learn SEO – that’s very important, maybe more important than people realize. Don’t be afraid to say “No” when you get emails from affiliate managers stating that their casino is the best. Remember that it’s your decision, your site. If you had to pick five keys to success as an affiliate, what would they be, and why? Patience – Success doesn’t happen over night. Content – Give visitors some reason to stay awhile at your site. Design – Same as content, an ugly site repels visitors. Age: 31 Join communities – GPWA, CAP and APCW will help you increase your knowledge of the business. Currently residing in: Gustafs, Sweden Connections – Be friendly with other affiliates; share ideas and get feedback. If someone were visiting you in Sweden, what’s the one place you would make sure they saw? The Icehotel in Jukkasjarvi – in the winter, that is: the hotel is built entirely of ice and snow. In the summertime . . . well, all of Sweden is beautiful so a road trip would be appropriate. What’s your favorite vacation spot, and why? I love the Mediterranean Sea and Mallorca is my favorite spot. I have been there a couple of times and I just love it. What’s your favorite movie? “The Shawshank Redemption.” This movie still gives me the chills although I’ve seen it so many times. It’s a prison movie with Morgan Freeman and Tim Robbins. I truly recommend that everyone see this movie. Hometown: Gustafs, Sweden Favorite food: Tacos One book everyone must read: Axiomatic, by Greg Egan Sites: bonusstart.com, spela-kasino.se directory.casino-sweden.se soon: online-casino-gambling.se If you could have one “super power,” what would it be, and why? The ability to heal others; there’s so much pain in the world now. (As I am writing this the disaster in Haiti is about a week old.) What are three things that nobody knows about you? I’m generous, devoted and stubborn. GPWA Affiliate Interview Series 48 Rob Cook | FictionNet Rob lets us pull him to bits in brutally honest detail Tell us how you came up with your screen name. Isn’t “Fact” better than “Fiction”?! My first Web sites were literary-focused, including Fiction-Net.com, a site for unpublished authors. Everything I did was under the name Fiction-Net and for some reason, it’s stuck. The Fiction-Net Web site has been somewhat neglected over recent years and it’s actually due for a relaunch later this year so I guess the name will be a bit more relevant again. You began managing the Fiction-Net network way back in 1999, when it had nothing to do with online gambling. What did the Fiction-Net network do then? What did you do then? When did the Robert Cook Company replace Fiction-net? How much of what you do is online gaming vs “other stuff”? And what is the “other stuff”? 1999 was when I first toyed with affiliate marketing, selling books for Amazon via the literary Web sites. Over the next couple years I started to launch loads of different sites of very varying content. There were free stuff sites, directories, music sites and a banner exchange and they all made up the Fiction-Net Network. I got into the casino side of things in 2001 and it quickly became the bulk of my income and as a result, the rest of the stuff got far less attention and I guess that’s been the case ever since. I do still operate a number of non-gaming sites but I’ve always had a passion for gambling and it’s the part of the business I enjoy most. What does Free Cash Casino offer that can’t already be found on Casino Beacon? When was each site launched, and what was the rationale for each one? Whereas CasinoBeacon.co.uk is very much for the U.K. market, Free-Cash-Casino.com is more global. I picked up the domain in GPWA Affiliate Interview Series 2005 but I never actually got started on it for three years so it’s less than two years old. It’s not really a major player – in fact it’s a bit rubbish – but I intend to develop it a lot more this year. Watch this space. One of your sites, Casino Beacon, prides itself on its hard-hitting evaluations – casinos are “reviewed, rated and generally pulled to bits in . . . brutally honest” detail. What kind of feedback do your reviews elicit from players, and also from the casinos? How important have the reviews been in the success of your site? Yeah, I’m really proud of the reviews. I’ve always been a bit narked by the crappiness of some online casino Web sites out there and I honestly can’t think of many Web sites that provide honest reviews of online casinos – there are plenty of one-sided reviews and there’s very little mention of where the casino could do better. I don’t get a huge amount of feedback from players but I don’t think that’s a bad thing. I used to get plenty of negative feedback if I linked to a less-than-perfect casino and something went wrong. Now that visitors have an honest review to read, they know what they’re getting. I do sometimes get feedback from the casinos themselves, and on more than one occasion they’ve made big changes to improve something mentioned in a review. That’s a great result. You became an online gambling affiliate and joined the GPWA in 2001. That makes you a true veteran of the industry. Besides the UIGEA, how has the industry changed from when you started to where it is today? Many of the basics haven’t changed all that much. Technology has improved and there’s more competition now, but we’re still left with how we started – guys and gals making Web sites that try to convince visitors that we’ve found a trustworthy place for them to risk their money. Everything is that much bigger. The games are better and the casinos – for the most part – are more trustworthy both in terms of the affiliate getting paid and the player getting a fair deal. The social scene has exploded. In the old days we had ICE once a year in London and now we’ve got a bazillion huge parties all over the world four times a month. What things have changed for the better (since 2001)? And what things have changed for the worse (since 2001)? Security for players is definitely better now. A number of casinos popped up and disappeared owing players and affiliates money. That can still happen now but there’s far more protection. Of course, the same applies to all industries and not just online gambling. Our communities are much bigger now and that has to be a good thing. GPWA, CAP and all the others mean that we all talk to each other and share information far more. We’ve also got the great work done by APCW and AGD. I feel safer knowing they’re watching the scene – compared to 2001, a casino can’t so easily get away with anything too shady without it getting out into the open and that’s got to be a great thing. We have better casinos, better affiliate managers, more reliable payments and happier players than we had back in 2001. Things are by no means perfect but we’ve all moved forward. For the worse, one of the biggest changes is in the search engine marketing. SEO was a real passion of mine and it was fascinating to learn how to optimize for so many different engines: Hotbot, AV, Yahoo!, Excite, UKMax and SO many others that I can’t recall right now. I didn’t even really bother with Google very much back then. These days, if you’re screwed by Google then you’re fighting with one hand tied behind your back. It was probably more fun when there were more players in the market, so I really hope Bing is a massive success for Microsoft. I’d also love to see Yahoo! play a big part again or a new search engine capture some decent market share. What do you know now that you wish you had known when you started? I’d have got into the PPC side of things at an earlier date. I kind of missed the boat with PPC and I missed out on a lot of money whilst other people struck it rich. I never really 49 got into PPC until it became prohibitively expensive and I still don’t do any now. I think I also ran before I could walk and launched far too many Web sites in too short a space of time. I didn’t outsource enough work and that’s something that’s still true today. It’s better to operate five quality, regularly updated Web sites than 25 sites that don’t get enough attention. How has the GPWA helped you grow as an affiliate? GPWA was the first place I visited after deciding to get into the casino affiliate game. I posted at SEF (Search Engine Forums) for some pointers on where to start and Rick (nascar1) got in touch with some useful stuff and a link to GPWA. Back then it was just an ezboard forum! It’s helped loads in so many ways. I’ve found programs to promote, information, somewhere to rant and I’ve made genuine friends here. If you could change one thing about the industry, what would it be? And why? Spam. I feckin’ hate spam and most of you who know me have had to endure a rant about it at some point. It makes our industry look like crap and I’ve had ten years of people asking me if I’m “the one who sends me all the e-mails” when I explain what I do for a living. It makes our industry look shady and puts millions of people off the idea of trusting online casinos. I’d like to see more spammers end up in jail. And then set on fire. You recently posted in the GPWA forums that whenever you attend a conference you have to hide from the forums for at least three months afterwards. Please explain. Ah . . . do I have to? Let’s just say I have a tendency to arrive at a conference and spend the next few days propping up various bars with certain affiliate managers. It can only lead to trouble. I remember spending two hours in the wrong conference with Tim (Wagershare) because we’d hit the bar first. I also remember sitting down next to Bryan Bailey (Casinomeister) and asking him if he was in the casino industry too. Bad times. How much time does it take to keep your site updated? Do you use a content management system to manage your site? I don’t have a content management system but I fully realize the idiocy of that. I welcome any suggestions on a good system to use. I’m inconsistent and I’ve spent periods not doing enough work, followed by months of 14+ hour days, seven days a week. Right now I’m probably working far too many hours day and night to update the Web sites, but I’m playing catchup. Some of them need bringing back up to speed so I’m hoping to settle down to no more than 10 hours a day, once I’ve caught up! Time management is one of the biggest issues facing affiliates. As a veteran affiliate, what time management tips can you offer your fellow webmasters? Probably the best time management tip I can offer is to watch how I do it and then do the exact opposite. In fact, I need tips from any- Age: 37 Hometown: Birmingham, U.K. Currently residing in: Herefordshire, U.K Favorite food: Not sure I have a favorite but I’ve been called a stupidly fussy eater. There’s loads of stuff I’ve never tried. One book everyone must read: Come Together, by Josie Lloyd & Emlyn Rees Site: CasinoBeacon.co.uk one who’s nailed it. It’d be good to read an article about this in a future GPWA magazine with tips from other affiliates and casino staff. What do your friends and family think of your work as an affiliate? Much of this will be familiar to many of you. My family and friends don’t think I work particularly hard and think I make money by playing on my laptop. They seem to think GPWA Affiliate Interview Series 50 Rob Cook | FictionNet (continued from page 49) I’ve got the easiest job in the world. and they don’t really understand what I do except it’s “something to do with casinos.” Some of them think it’s something “really dodgy.” I’ve kinda given up trying to explain it now. What advice can you offer people who are just starting up in the industry? Find an angle. This industry is fiercely competitive and it’s going to take work and time and lots of energy if you’re going to stick around. Don’t make another casino directory site that recommends a few casinos and bonuses and expect anyone to find it. Specialize in something and you’ll be better at it. Work in the industry you enjoy. Are you passionate about gambling? If not, find something else to promote. You’ll be better at it, you’ll enjoy it more and you’ll make more money. Go to a conference. You don’t need to go to them all but do make the effort to get to one. It’ll help. If you were able to sit down to dinner with any five people, living or dead, who would they be, and why? Richard Branson because he seems to do things differently and there’d be much to learn. Freddie Mercury because he was such a huge character. Gordon Ramsay because he could cook the dinner and he’s possibly the only human on Earth who says “fuck” as much as I do. Kylie Minogue because she’s hot and I’d try to get her drunk. My daughter, Kimberley – I don’t spend enough time with her. If you had to pick five keys to success as an affiliate, what would they be, and why? Promote good merchants. It’s better to promote a good merchant at 25% than a bad one at 50%. Your players will be more likely to return and you are more likely to get fully paid. Check your bonuses. Are you still listing the casino’s current bonus? Telling the visitor they can get a £500 bonus only for them to find out it’s now £100 isn’t a great way to convert the sale. GPWA Affiliate Interview Series What’s your favorite movie? Ooh, so many. “Goodfellas” and “Casino” would have to be up there. Most things by Tarantino are awesome (except “Kill Bill,” which sucked big time). If you could have one “super power,” what would it be, and why? The power to read other online poker players’ hole cards. That would be Absolutely awesome. I recommend trying to build your site gradually. I’ve often made the mistake of starting a new project before I’ve finished an old one, and this can lead to a Web site never feeling quite finished. Update your site. Now do it again. Search engines like regularly updated content. Being fresh and relevant is also important for visitors. Many people don’t trust online payments and even more people don’t trust online casinos. Having a “recent news” headline from 2005 on your homepage isn’t going to convince your visitors to grab their credit card. What’s your favorite vacation spot, and why? Vegas. Vegas. Vegas. I adore the place. It’s just . . . awesome. What are three things that nobody knows about you? Hmm. Don’t think there’s much that nobody knows about me. Nothing I’m going to share here, anyway! How long did it take before you started earning money? Pretty much straightaway but I think I hit the ground running. The money wasn’t huge but it was regular. I think I got lucky and if I was starting out now, I’d expect a period of at least a few months without generating much in the way of income. 51 Robert | szury For szury, being multi-lingual translates into mucho dinero Your sites, DizzyPoker and Deposit Poker, are both built around online poker, but DizzyPoker also promotes bingo and casinos and has a forum. Which site requires more of your time? Which brings in more revenue – poker, casinos or bingo? DizzyPoker is my main site. I have not worked on Deposit Poker for a long time as I have other, more important projects to work on. I had no success with bingo, casino brought a few depositors, but poker is my main source of income. By the way, I also have a rummy site. I’ve had decent success with that. Do you use a content management system to manage your site? Which content management system do your prefer? And why? I am using PHP-Fusion on one of my sites. I had actually wanted to use Joomla! first but had a free hosting account back then, so unfortunately I chose PHP-Fusion. If I could start again I would go for WordPress. Joomla! is good but consumes a lot of resources. WP is a lot faster and easy to customize. You’ve been a GPWA member for more than two years. How has the GPWA helped you over that time span? I’ve done business with some of the members of the GPWA forum. GPWA also keeps me up to date with poker affiliate news. English is your second language, but is also the language you use on both of your Web sites. How difficult is it for you to work in your second language? Hungarian is my native language, Romanian – the official language in my country – is my second language and I have studied English, German, Japanese and recently Spanish. So there are a lot of languages. I’ve been studying English for 14 years but my accent is not very good. I (hope I) have no problems when writing. How has being able to display the GPWA Approved Portal seal helped you? The GPWA seal has a special importance to me. My visitors have more trust in my Web site when they see the GPWA seal. Thanks for existing! Do you have any plans to develop Hungarian-language sites? No, I have no plans to develop Hungarian sites. I have a Romanian DizzyPoker site, though, and a German mini site. I will focus on my English site in the future. You recently posted that your 2009 revenue was more than 50 percent higher than your 2008 revenue. What factors do you feel were responsible for the increase? Yes, it was more than 50%. There was only one factor: I met the right person who gave me the right poker bonuses. What is the one thing you wish you had known before becoming an online gaming affiliate? As said before, I shouldn’t have chosen PHP-Fusion as my CMS. WP or Joomla! would have been a better pick. How did you pick your cool GPWA avatar? It’s a kind of lonely warrior. It was a completely random pick. Do you work full-time as a webmaster? I am a student and in my “spare time” I work on my Web sites. You can call it fulltime. Time management is one of the biggest issues facing affiliates. What time management tips can you offer your fellow webmasters? If you are busy with family and friends my best tip is to work late at night. Sometimes I work until 3a.m., usually until 1-2a.m. Strangely that is the best time for me to concentrate as nobody disturbs me. If you have a job, try outsourcing. Age: 23 Hometown: Zalau, Romania Currently residing in: Cluj-Napoca, Romania Favorite food: Pizza One book everyone must read: Be Faithful Unto Death, by Móricz Zsigmond (Hungarian) Sites: dizzypoker.com, freepokermoney.net What do your friends and family think of your work as an affiliate? My friends keep asking me why I haven’t gotten a real job by now to earn some serious money. I usually tell them that I am happy with my online business. My family is very happy about this business. What advice can you offer people who are just starting up in the industry? 1. Play by the rules; otherwise you are going to fail. 2. Build a newsletter list. Just imagine what would happen if next week every poker room would open their doors to U.S. players and you had 5,000 subscribers. 3. Buy a paid host as soon as possible. 4. Connect with other affiliates and affiliate managers (this helped me grow my income by more than 50%). 5. Learn SEO. GPWA Affiliate Interview Series 52 Matija Vorgic | buyonaut “Work hard, and stick to what you know!” Three years ago you posted that bet2win, while focused on the football-betting in Europe, was starting to promote poker as well. You also said that you were looking to exchange links with Chinese and other Asian market oriented sites. How is bet2win fulfilling your expectations in 2010? There have been a lot of changes in the past three years. I have learned a great deal about marketing and SEO and as a result have dropped the idea about poker, at least on a scale that could be called major. If you want to be a successful affiliate, the best thing is to stick to what you know – for me that is sports betting and I work on it without spending too much time on other segments of online gambling, although casino and games adverts and reviews can be found on my site. I now realize that the poker market is covered so extensively that there is very little room left – I just can’t spend too much time on it. I build everything around sports betting and whatever happens with casino or games is welcome, but that is not the base. As for Asian markets, they are very specific and require a lot of knowledge about mentality, structure and what is appealing to that market – knowledge I don’t have, to be honest. I stick to the European market, which I know the best. It is still too early to judge 2010, but if growth from 2008/09 continues it will be a year to look forward to with joy! Speaking of markets, my thoughts are that 2010, apart from being a huge football year – we have the World Cup coming – will be a year of cash games with significant growth in that segment. There is a whole niche that is not yet fully covered by operators and affiliates alike – Head2head games or Player2player skill games, call it what you want. People like to play games against each other, knowing that there is a real person sitting on the other end – not the computer. So, instead of playing against the house and waiting for GPWA Affiliate Interview Series a jackpot, people can use the skills they beleive they have and try to win some money from other players. This is a very convenient structure for operators and affiliates; there is a rake collected from winning players, so it’s a very clean, no-risk income stream. Whoever among the big operators is first to step into this market will have great success with the right marketing strategy. You became an affiliate in 2006, but also worked a day job you didn’t like until March of last year. How has your life (and your revenue stream) changed since you made the decision to be a full-time webmaster? Doing something you don’t like is like being in prison without bars; you are free but not free at all. You can’t escape that vicious circle called stress. Very bad. Depressing. There is constant pressure that one feels and that is reflected on your family too. An unhappy father/husband or mother/wife is the worst thing that can happen to one family. My affiliate career started by chance; it was a lazy summer back in 2005 and I was trying to find work as a freelance or fulltime webmaster. That didn’t go very well; there were a few freelance projects, but generally it was not what I wanted. Then I thought, why should I produce Web sites for others; why not for myself? Since I always liked betting and sports, I did some research and that is how I started my affiliate career. I built up the first site for a couple of weeks and started down the long, painful path of learning the affiliate business. Again by chance, that same year, somewhere around Christmas I got a business offer from my friend in Dubai to move there and work in a completely different industry. The offer was too good to be rejected, so I took it. In spring 2006 I moved to Dubai and started working at the office. It goes without saying that my site was left behind since there were a lot of other priorities at the time. Anyone who has moved abroad with one’s family knows how demanding and challenging it is. New country, new job, painful administration, two little kids... However, I already knew that I wanted to be a gambling affiliate. I started working again on the site, when I settled in Dubai sometime around fall 2006. That is my real start-up date. Working six days a week in the office for 12 hours a day and spending another four to five hours on the site daily – that was my life for almost three years. I never left my idea, despite many problems and ups and downs, and even disapproval from many people who are close to me. However, I have had solid support from my wife and children at the most difficult times; without them I would never have been able to do it properly. So the site grew, income started to rise and it became serious enough to consider leaving the job I didn’t fancy at all to become a full-time affiliate. After a few sleepless nights, some nasty politics going on in the office and many discussions with my wife, I decided to pull the plug. Since March 2009 I’ve been a full-time affiliate. It was the best decision I ever made; my life has turned around 100%; I’m a stress-free man (as much as any affiliate can be stress free – ha ha ha), have plenty of time for my family and friends, and solid income is there. That income has been growing steadily each month because I now have all the time on the world to dedicate to it. What more can you want? Both of your sites display the GPWA Approved Portal seal. When and how did you discover the GPWA? How has membership helped you? I found the GPWA when I was searching for an industry professional community. I was suprised when I saw how many people are involved in the gambling affiliate industry, either as affiliates or affiliate managers! The GPWA not only helped me to understand the industry better, but also to learn a lot from other webmasters and, most important, to spot good partners and stop wasting time with no-good sharks. I’m very happy and proud to be an approved member of such a community, where professionals understand each other’s problems and are willing to help. For me, the GPWA is irreplaceable! 53 How much time does it take to keep your site updated? Do you use a content management system to manage your site? And if you use a content management system, which do your prefer? And why? Basic updates take me one to two hours per day. I run Tipster Competition on my sites so there are many matches to close once events are finished. Then another one to two hours for SEO, linking and advertising. Then, checking out my partners’ latest offers, newsletters, doing necessary changes and adding new content, and answering emails takes another two to three hours, if not more. Considering new partners, research, writing reviews – it all takes a lot of time. Being an affiliate is basically a 24-hour job, but can be adjusted as you like, depending on your short- and long-term goals. I do use CMS because it gives me freedom and speed while working. I’ve been using PHP-Fusion for years now, and I’m happy with it; Tipster Competition script is written for Fusion and if I change CMS, a whole lot of things should be changed and adjusted in the script itself. English is your second language, but one of your Web sites is an English-language one. How difficult is it for you to produce an affiliate site in a language that is not your native tongue? Being a native English speaker is a tremendous advantage. It helps you understand the nuances and specifics of the language better, especially in strong markets like the U.K. and the U.S. However, these days, when everybody more or less speaks English, it is easier to get into those markets without being a native English speaker. No matter what language you use, it’s all about content; content is king. Your native language is Croatian. We know you speak English. But according to your GPWA profile, you also speak Dutch. When and how did you learn Dutch? I learned Dutch living in Amsterdam for five years, from 1994 to 1999. I studied Multimedia and Design there in English, but picked up a lot of Dutch just living there. I consider Amsterdam my second home and always like to go there and see friends and the old canals! What advice can you offer people who are just starting up in the industry? • Stick to what you know – that is the key to success. If you don’t know, learn about it from others rather than reinventing the wheel. • Hard work, hard work and hard work. • Never give up. • Talk to people in the industry – they know how you feel; they’ve all been there. • Connect with your affiliate managers regularly. • Change the position of your adverts on your sites regularly, for two reasons: first, even old content will look fresh, and second, you will see what works best for you. • Never forget that content is king and always publish new material as frequently as you can. • Evaluate your partners regularly. • Respect your visitors, answer their mail and communicate with them. If you had to pick five keys to success as an affiliate, what would they be, and why? 1. Content – drives the people back for more. 2. Advertise good partners – those that are good to the players and to you alike – and communicate with your affiliate managers. They are great people and are there to help your business. 3. Work hard on SEO. 4. Try to give unique benefit to users visiting your site. 5. Imagine yourself as a visitor/user to the site. What are you looking for? What do you want to find when searching for something? What would make you to sign up and deposit? Find answers to these questions and you are there! If you could have one “super power,” what would it be? To heal the sick. Age: 38 Hometown: Zagreb Currently residing in: Dubai - Zagreb Favorite food: Italian One book everyone must read: The Master and Margarita, by Mikhail Bulgakov Sites: bet2win.eu.com, kladionicasport.com If you were able to sit down to dinner with any five people, living or dead, who would they be, and why? Buddha and Jesus Christ: I guess I could learn a lot from these two guys (ha ha ha). I’m not much of a religious person myself but it would be an inspiring experience for sure. Alfred Hitchcock – the best film director ever. Nikola Tesla – what would the world be without electricity? Joe Strummer – The Clash frontman – had a great influence on me. What are three things that nobody knows about you? I check my affiliate statistics three times a day, still read comic books and sing when nobody can hear me, usually in the car while driving. GPWA Affiliate Interview Series 54 Earl Gunner Moore | Skinski Lurk and you’ll learn a little, ask and you’ll learn a lot! Looking at the names of several of your sites, we have to ask: Are you a fan of Mississippi Delta music? Very much so. I’ve never been one for a lot of electronics in music and just love the sound of the guitar and harmonica. I prefer the old tunes over the new stuff. With my upbringing I just relate to the old sounds a lot more. As I was growing up, the family used to get together and play (mostly blues, country and bluegrass). It was quite a lot of fun, just hanging out in the yard, maybe have a piece of meat on the grill while playing and singing tunes with family and friends. Do you hang out at any of the House of Blues venues? I’ve been to a couple of the shows back several years ago, but here at the local HOB in Myrtle Beach, South Carolina, it’s mostly the harder rock bands that you’ll find . . . not quite my choice of music. And where does Aaron Neville fit into all of this? He’s not the blues, but man, what a voice! It’s hard to believe that such a high-pitched and soulful sound can come from a man of his size. In your member bio, you list your occupation as carpenter. How do you budget your time? How many hours a week for the day job, how many for your sites – and how many for spending with your grandchildren? I started in construction straight out of high school as a 16-year-old graduate. I loved building, but a few years ago I started running out of breath very easily and was finding it harder and harder to talk. I was diagnosed with cancer and am no longer able to work in it full time. Thankfully I can talk again after surgery (the wife can’t get me to shut up now). I’m probably working on the sites 30 to 40 GPWA Affiliate Interview Series hours a week (if not more). The only time you’ll not find me doing something pertaining to my sites is if the wife is off work or some of the grandkids are over. I’ve got six grandsons and one granddaughter. Three of the grandsons live close by, so we see them quite frequently. One grandson spent most all of his days with me for the first year and a half of his life . . . I felt that I was his dad there for a while, lol. What do you do when you need to unwind? I enjoy my vegetable garden when weather permits and I like to read (most anything that’s in print). I’ve had vegetable gardens most all of my life and just cannot imagine not having one. When not on the PC working, visiting friends will usually find me out back piddling around in the garden or by the shed. Are you still a biker? No longer able to ride, but still have some old friends who do. They hold rallies round these parts a couple times a year and I try to go meet with a few of them when they’re in town. It was a group of those friends who gave me the nickname “Skinski” back around 1980 due to my being one to shave my head. What are your thoughts on when someone should stop promoting a poorly performing site? I think I’m guilty of hanging on and continuing to plug a site that’s not earning me money too long just because I like the site (or go way back with it), so I’m probably not the best one to ask. I’ve never been a quitter, but I think that sometimes you have to just cut the strings and start anew. I’m just really starting to learn the correct way to do a lot of things on building pages and such, like tags and keyword research and all that. That being the case, I’m working on some major changes at all my sites, and when I get them all set up properly it’ll be a wait-and-see situation. If you’ve done everything possible and a site has not made you money in a few months you definitely should be thinking of making some changes. How much time does it take to keep your sites updated? I’m usually up and at the computer by seven a.m. After checking my mail I visit the forums at GPWA and a couple others. I then spend the next three or four hours working on updating my sites for the different promotions that I can find, or just adding content. I’ll usually spend the afternoons back and forth – outside with the dogs (an old black Lab named Waylon and a Shar-pei named Moe that’s just a year and half old) and inside on the PC to read and to see what I can learn from my fellow affiliates. I might even write a bit more content. If I’m not writing something I’m working behind the scenes to straighten out the mess I’ve made on the sites the last few years. Do you use a content management system to manage your site? No, but it’s definitely something I should look into as I grow. What do your wife (of almost 30 years!), family and friends think of your work as an affiliate? The wife supports me 100%; without that support I’d not be able to spend so much time learning how to better my sites. She even went out and bought me a new desktop for Christmas with her bonus. Family and friends think it’s pretty cool, but I don’t think they comprehend just how much work is really involved. Some of them really think that it’s mostly all fun and games. What do you know now that you wish you had known when you started? I don’t know where to even begin! For the most part I spent the first few years too embarrassed to ask fellow affiliates for advice or help with problems. That’s something I wish I had gotten over much sooner. Affiliates at places like the GPWA and PAL are for the most part some of the most helpful people you will meet online and I wish I would have reached out for advice much sooner. How has the GPWA helped you grow as an affiliate? The active members at the GPWA are a close-knit group, and are always willing to answer questions from fellow members. I’ve really started loosening up and asking more of those questions that I was always afraid to ask before, and the amount of help now coming my way is just unbelievable. From code work to SEO to which rooms are the safest places to 55 promote to your readers, there are a lot of knowledgeable people at the GPWA who are willing to share that knowledge just for the asking. If you could change one thing about the industry, what would it be, and why? Repealing the UIGEA. Besides the obvious, I’m one to believe that tax and regulation would be a good thing. People hate taxes, but we have to be realistic and regulation is the only option I see for getting rid of the rogue sites that are out there. What advice can you offer people who are just starting up in the industry? Join forums like the GPWA and PAL, and then participate. Don’t just lurk around in the background. Sure, you’ll learn little, but you’ll learn so much more by becoming an active member at these sites and participating. Form those online “bonds”! and it’s led me to do some pretty careless things in the past. Years ago I picked up a hitchhiker and brought him into our home. We fed the man and let him clean himself up. The guy spent the night, and the next morning the wife packed him a lunch as she did mine. I dropped him off at the beach, gave him twenty bucks, and went on my way to go about my business. Imagine my surprise when we found out later on the local news that there was a manhunt out for this feller! What’s your favorite vacation spot, and why? Townsend, Tennessee – “The Peaceful Side of the Smokies.” We’ve always lived out in the country and are not much for the hustle and bustle of the big city. The Smoky Mountains are such a beautiful part of the U.S. and it’s so relaxing to be out camping with the sound of the rushing waters of the Little Tennessee River. What’s your favorite movie? That’s a tough one. I’ll say “The Shawshank Redemption.” If you could have one “super power,” what would it be, and why? I wouldn’t call it a “super power,” but I’d love to have the ability to feed the world. In this day and time it is such a shame that there are still those who have to deal with hunger. What are three things that nobody knows about you? 1. I was run over by a truck when I was six and given up for dead. I spent a month and a half in a coma but made it through. 2. The wife says I’m really one of the softest-hearted people she knows, 3. Three years ago June the docs said I only had a matter of months to live after they found my lungs covered with spots. Also, I could hardly talk due to cancer and polyps on my vocal cords. The wife couldn’t drive my old Ford truck so I sold it and bought her a used Volvo. I’d always wanted to see Niagara Falls before I died, and an online friend who lived in Canada invited us up to stay in his camper. So we went with what funds I had left over from the sale of the truck. I thought at the time that it would be one last trip with the wife, then I’d come home and die. While we were there the online friend, “Hacksaw2000,” showed me this Web site that he and a bunch of online associates had started . . . they had actually raised quite a tidy sum of money for Age: 48 Hometown: Socastee. South Carolina Currently residing in: Conway, South Carolina Favorite food: Whole hog barbecue One book everyone must read: I’m going to have to say the Bible. Whether it’s for your own religious beliefs or not, there is just so much that can be taken from it – so many stories and so many fables. Sites (4 of 6): CarolinaGambler.com MyPokerBlues.com OnlineCasinoBlues.com HouseofPokerBlues.com my medical expenses and bills. That gave me a whole new outlook. I went back home and the first thing I did was get the vocal cord surgery done so I could talk normally again. That was the beginning of my proving the docs wrong. I’ll always be so thankful to the online poker community for what they did. Sure do wish I had kept my old Ford truck, though, lol. GPWA Affiliate Interview Series 56 GPWA SPONSORS Platinum Sponsors Meet the organizations whose generous, enthusiastic sponsorship helps keep us strong. Platinum, gold or silver, the people behind these GPWA-sponsored programs are ready to provide you with the sophisticated tools and expertise you need to maximize your conversions and your revenues. 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Say hello to Boris Chaykin, who over the past decade has played a major role in making Offsidebet.com into one of Eastern Europe’s most popular all-in-one gaming platforms. Offsidebet is currently revamping their sportsbook segment, which is expected to become a top 10 product over the next few weeks. Read all about it! Due to space constraints, we could not print the interview in its entirety. The complete text will be posted at gpwa.org. Boris Chaykin | OffsideBet Offsidebet, which traditionally focuses on the Eastern European market, has decided to take on a more global focus. Why did you decide to expand? We are a company which started as a traditional brick-and-mortar bookmaker in Eastern Europe (CIS markets) 10 years ago. Until the summer of 2009, we successfully operated over 150 betting shops in Russia, Ukraine and other CIS markets. In 2008 Offside was taken over by some of the best online gaming executives in the industry – people with vast executive-level experience in companies such as Sportingbet, PartyGaming, Gamebookers, etc. As a part of our ongoing development, Offsidebet.com was developed as our online betting platform. A few months later we added poker and casino products and turned our Web site into a really competitive all-inone gaming platform. Hence, our more global focus is in line with our management views. We have the ability to make a difference in the industry and gradually apply that across different markets. “A successful affiliate manager needs to have a thorough knowledge of his product, be very friendly and – last but not least – have a terrific business personality.” How is the Eastern European market different from other markets? While the markets in Eastern Europe are not as overpopulated as traditional Western European online-gaming markets, Eastern Europe is a place with very high Affiliate Manager Interview Series overall gaming standards and demands. Business in that part of the world is mainly done on a personal level with media companies, partners and affiliates. We’ve teamed up with some fine local executives in each market – people who have both global and local gaming experience and who know each market’s specifics. What’s the history behind Offsidebet? Please tell us the story behind the unique name of the brand. While new to the online market, Offsidebet.com stemmed off a CIS-operating bookmaker with 10 years of experience. We inherited the name from Offside and since we believed it is a fine match for sports fans, we created Offsidebet.com. We are also the only betting company where you can literally “play at offside.” Offsidebet offers a sportsbook, poker room, casino and a games section. Which is most popular among your players right now? At Offsidebet, we believe product superiority, fast and accurate payments, as well as happy affiliates pave our way up. We have a topof-the-breed selection of products (Playtech poker, Net Entertainment casino and an LVS-powered sportsbook) which easily crosssell each other. Adding a fine selection of bonuses, as well as a variety of payments, really keeps all our products rolling nicely. Logically, players have slightly different preferences in different markets; however, I can say all our products are developing very well in all markets we operate. Spring 2010 will be a major stepping-stone for our sportsbook as we’re in the process of revamping our sports betting platform and ready to become a top 10 product within the coming weeks. We expect our already strong offer to match the top-of-line business by April of this year. What prompted you to offer a games platform? Who developed Soccer Shot and Roll Up? I know I spent some time playing those games. How much time have you spent playing those games – possibly when you should have been doing something else??!! LOL! Games are a natural extension for casino lovers, as well as people who simply want to idle away a few minutes waiting for their game to finish. The product was developed by the market-leader CTXM as we yet again needed to show a sheer top-of-the-line product. As this is a public interview, I can only say my penalty shootout skills are now a lot better, without revealing the amount of time spent on practicing. : ) What are three things everyone needs to know about Offsidebet? Three is quite limited and still we need to mention: 1. Our huge 10+ years of experience and dedication to players, partners and affiliates. 2. We’re committed to providing players with a top-line gaming experience across all our products – from the initial Web site visit, to the last penny withdrawn in the blink of an eye. 61 3. We’re in the market to make a difference, and our current members and affiliates already see and treasure that. 4. We are a private company owned by very experienced gaming guys. We are not a big faceless plc constantly trying to grind down affiliate payments because they see these as a negative cost. We believe in affiliates and will work creatively with them while paying our partners what they are worth. In your mind, what’s more difficult, attracting players or retaining them? They’re both difficult and challenging. Offsidebet’s daily efforts are 100% devoted to both player acquisition and retention. We work very closely with our affiliates and players and always treat everyone personally – no matter if he wagers $1 or $1 million. We offer special VIP player treatment, and we’re committed to this. However, the key here is that we treat everyone as a VIP. Most of the affiliate managers we talk to say building trust with their affiliates is critical to success. How do you go about building trust with your affiliates? We know most of our affiliates personally – face-to-face, by email, skype, chats, etc. – we are always looking for a way to keep in touch with our affiliates on an almost daily basis. We are 100% local. You don’t deal with a central office in London. You deal with local guys who speak your language. Our dedicated affiliate managers in each of our markets are constantly trying to improve their relationships with affiliates, as we know how important that is for everyone’s sake. Besides trust, what are the keys to building successful relationships between affiliates and affiliate programs? Trust is important but not enough. After all, we’re in business here, and in this business we value prompt and accurate information flow, fast and easy affiliate payouts, and easy access of affiliates to their affiliate managers. What are the three most important attributes an affiliate manager must have in order to be successful? A successful affiliate manager needs to have a thorough knowledge of his product, be very friendly and – last but not least – have a terrific business personality. How long have you been in the online gambling industry? Why did you decide to enter the field? I entered the industry by accident back in early 2001. Well, 10 years in online gaming definitely means I love it! I actually used to be an affiliate myself and I know the business on both sides – I know what is important and crucial to an affiliate and hence affiliates receive the treatment they really deserve at Offsidebet. Do you gamble yourself? If so, what games do you like to play? Were you an online player before getting into the industry? No, I never gamble – on one hand I don’t have a gambling mindset, on the other – I try not to mix business with pleasure. :) If you wish you knew one thing about the industry before you entered it, what would it be? I wish someone would have advised me of the endless weekends at my desk, as well as advised me of the endless fun it is after all. What advice do you have for someone just starting in the industry? The gaming industry is still developing and blooming – keep a very open mind and be innovative. If you could have dinner with three other people, living or dead, who would they be and why? Winston Churchill (I would love to get one of his cigars), Leonardo Da Vinci (I would like to touch his genius even for a little while; who knows – I might get some good ideas) and Angelina Jolie (we need someone pretty at the table as otherwise we risk being boring). What is the last book you read? Did you enjoy it? Why or why not? I just finished a trilogy on Bulgarian history – an enjoyable read. It’s amazing how little people know about this country and its fabulous history. Still, I didn’t really get all of it as I was checking email on my Blackberry too often. If you had a theme song, what would it be? “Don’t Worry, Be Happy” – it really matches my own personality. If someone is visiting you, what’s the one place you have to take them to see? I love the seaside – that’s where I grew up, and just watching and listening to the crashing waves is such a battery-charger. The coast of Halkidiki, Greece is one the most tranquil places I love to revisit as often as possible. What are three things that no one knows about you? I would love to answer this one but we need to leave some questions open for the next interview. Still, I will give a sneak peak by saying that I used to run an online arbitrage service as an affiliate, so I know all the tricks. : ) Affiliate Manager Interview Series 62 WA L L O F SHAME by J. Todd, Executive Director, APCW D id you ever play board games or sports with other kids growing up? Because if you did, you’ll understand exactly where I’m coming from on this one. You see, most kids eventually learn how to play together nicely. If they lose a game of something like Risk, they set up the board again for another game. Or if they’re playing basketball, they choose new teams and play again. But some kids never learn that lesson. Instead of gracefully accepting defeat, these kids pack the game up and leave because they can’t stand losing. Or they take the basketball home, leaving a bunch of helpless kids behind. These sore losers ruin fun and life for the rest of the kids. They think it’s their god-given right to win, and how dare anyone take that away from them. Unfortunately, some of these kids grow up to be important people – like U.S. Senators. You would think that grown men (or women) would know better than to behave like spoiled little kids. You would think that men (or women) who have risen to the level of Senator would know how to accept change or defeat without pitching a hissy fit. But Sen. Jon Kyl proves otherwise. You see, when the Obama administration delayed the implementation of the Unlawful Internet Gambling Enforcement Act by six months, Kyl decided to voice his displeasure with a political version of holding his breath and stamping his feet like a five-year-old. In the midst of the worst recession the world has seen in quite some time, the APCW’s Wall of Shame Arizona Republican put a hold on several Treasury Department nominees. That’s right, at a time when we need the best and brightest minds working on ways to fix the economy, Kyl blocked appointments because he was ticked off that UIGEA implementation had been delayed for six months. Awww. Poor baby. Does little Jonny want a cracker? What a self-serving, selfish, arrogant jackass. He put his own selfish concerns ahead of the needs of the country and the world because Obama had the nerve to mess with his pet legislation. Thankfully, this story has a bit of a happy ending. When the very annoyed Obama administration informed Senate Republican leadership that it would use recess appointments to bypass Kyl’s holds, the chief architect of the UIGEA dropped his opposition to the Treasury Department nominees and allowed them to be confirmed. So welcome to the Wall of Shame, Sen. Kyl. You threw an ugly political temper tantrum and lost. I can’t wait to see what you do when legal, licensed and regulated online gaming starts spreading through the U.S. like wildfire. 63 Previous Inductees: Grand Prive Casino Group Church of England Talk about larceny. This group deserves jeers after shutting down its affiliate program and eliminating affiliate commissions back in 2008 while keeping its online casinos open for business. Efforts were made by the GPWA and others to work with Grand Prive and get it to make good on its non-payments to affiliates, but nothing has worked as of yet. The Church of England decided that they don’t like gambling and called on Google to stop running online gambling advertisements in the U.K. In theory, this position makes sense for the Church. But in practice, the Church is quite OK with individual churches accepting money from bingo or lottery events. So let’s see, bingo and the lottery are OK if it’s for the Church, but for anything else, it’s not good. Yep, that sounds about right... Russ Hamilton The former World Series of Poker Main Event champ allegedly profited big time from the “superuser” scandal at UltimateBet. That scandal, chronicled by the TV newsmagazine “60 Minutes,” allowed certain users to see the hole cards of players at the table. And it gave online poker a black eye when it least needed one. Steve Beshear The governor of Kentucky decided he could play moralist for the world when he tried to seize 141 online gambling domains because they were “illegal gambling devices.” Apparently, as long as his precious Kentuckians were protected from the “evils” of online gambling, he didn’t care that the millions of people out there who wanted to enjoy a legal pastime without interference might be unable to access their accounts and games. Spencer Bachus The reflexively anti-online gambling Congressman from Alabama said in a hearing this year that “McGill University found that one-third of college students who gamble on the Internet ultimately attempted suicide.” Err, one problem, Congressman. “This assertion, which is reportedly based upon our empirical research, is not predicated upon any factual evidence,” said McGill gambling and addiction researcher Jeffrey L. Derevensky. Christel Schaldemose This Danish European Parliament member is chiefly responsible for the European Parliament voting — yes it was non-binding, but still — 544-36 in favor of a report that would block the formation of a single market for online gambling in the EU. Almost as bad as the vote was the rampant hypocrisy that ran through the bill. Betting on sports was really bad, unless you did it through a government-run monopoly so the state could get the revenue, in case it was really good. Sheesh. Make up your mind. Steven Conroy The Minister for Broadband, Communications and the Digital Economy in Australia compiled a list of “black list” Web sites last year that the country’s ISPs would be required to block from its residents. The list was supposed to be filled with sites related to child porn, child abuse, rape and bestiality, but when it was leaked it also included the home pages of dating services, medical practitioners, private companies and – you guessed it – at least 13 poker sites, including Full Tilt, PokerStars and Absolute Poker. John Kindt Kindt, a professor at the University of Illinois, was quoted last year with a number of attacks on the gambling industry, including statements such as “widespread gambling gambles with our national security by dragging down our national economic security” and “(online gambling) would set us up for something worse than the sub-prime mortgage disaster.” Southern District of New York In June of 2009, the SDNY ordered the seizure of $33 million from two payment processors, including Account Services. Then it indicted Douglas Rennick on conspiracy charges for bank fraud, money laundering and operating an illegal gambling business for allegedly processing payments for online casinos and poker rooms with Account Services. Nick Xenophon At a December 2009 public hearing held by the Productivity Commission in Sydney to discuss the state of gambling in Australia, MP Xenophon said that Australian players who drain their accounts when playing at “illegal online gambling sites” should have the “right” to ask their bank to void their financial transactions. APCW’s Wall of Shame 64 GPWA SEAL OF APPROVAL PROGRAM GPWA Seal Program Grows to 1,163 Awardees The GPWA Seal of Approval program has now reached 1,163 awardee sites and continues to grow internationally. The seal is available in a range of languages and includes participating webmasters across nearly 50 countries. “I continue to be humbled by the growth of the seal of approval program, particularly in its international scope,” said GPWA Program Manager Steven Corfman. “The widespread participation speaks to a universal desire to demonstrate professional responsibility and to advance the expectations of the industry.” To communicate the high review standards to site visitors, each seal links to a customized verification page that includes an explanation of the criteria, the name of the recipient, profiles of GPWA members associated with the site and details for reporting violations to the monitoring team. The criteria investigated prior to award of the seal include that the portal is managed independently of the brands it promotes; that it respects and upholds copyright standards; and that it does not send spam email, promote or display pornography, or use malicious search-engine-optimization techniques. The seal technology detects the default browser language of each portal visitor, returning both the award and verification page in the visitor’s chosen language. The service also verifies the approval status of the portal, ensuring its display only on approved sites. To apply for the Seal of Approval, visit gpwa.org or e-mail your list of sites to [email protected]. 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Respects and upholds copyright standards. Does not send spam e-mail. Does not use malicious search engine optimization techniques such as posting spam-like comments in forums and interactive blogs. Does not promote or display pornography. Provides consumers with information extending beyond banner advertisements and links. Acts professionally and respectfully in its business activities. 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