2014 CIHA Annual Report - The Confederated Tribes Of The Colville

Colville Indian
Housing Authority
2014 Annual Report
TABLE OF CONTENTS
Mission Statement
3
Board of Commissioners
4
Organizational Chart
5
Executive Director Report
6
Administration
9
Rental Assistance
15
Resident Services
17
Housing Services
20
Compliance
24
Capital Improvements
27
Special Projects/Elder Minor Home Repair Program
32
Special Projects/Modernization
34
Maintenance
36
Inspector
37
Finance
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37
Page 2
Mission Statement
The mission of Colville Indian Housing
Authority is to treat all of our families with
respect and dignity as we provide safe,
sanitary, and decent housing for Native
Americans with a preference for Colville
tribal members, and to provide housing
assistance and opportunities to meet the
diverse needs of the members as they
become self-sufficient.
Approved by BOC, April 15, 2013
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CIHA
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Board of Commissioners
Chair, Keith “Soy” Redthunder (Nespelem)
Vice-Chair, Nancy Michel (Inchelium)
Secretary/Treasurer, Walter F. Arnold (Keller)
Member, Ellen Moses (At-Large)
Member, Melanie Green (Omak)
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2014 Annual Report
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Page 5
Executive Director
Brook B. Kristovich
It is hard to believe that another year has already gone by; and that
it has been about two years since I came to the Colville Indian
Housing Authority as the Executive Director. Other milestones in
my career in Indian Housing include being involved in Indian
Housing in the Northwest since 1994; and being Chair of the
Northwest Indian Housing Association, of which the Colville
Indian Housing Authority is a member, for approximately 18 years.
It has been a pleasure serving as Executive Director over the past
two years. Much was accomplished and still there is much more to
do.
2014 Annual Report
You will see throughout the report just how busy each of the departments have been, from
resident services working with our families; to an increase in compliance activity as they work to
bring our families into compliance; to the number of homes we have rehabilitated and work
orders processed by maintenance staff; to new development activity in the Omak District. It is a
pleasure to report that more work is planned as the need for additional housing is always here.
Organizational Changes
As the housing authority evolves in attempts to improve service delivery to our families, as well
as structure the organization with the proper positions in the proper departments, there were
additional revisions made to the Organizational Chart. Instead of an Accounts Payable/
Receivable position, a full Accountant position has been established. All maintenance
mechanics are now placed under the Maintenance Supervisor; with more work required by the
contractors doing rehabilitation on our houses. The Occupancy Specialist positions within
Resident Services are being cross-trained to be able to be more efficient; and the two community
centers operated by the housing authority will have site managers that will also work within
Resident Services. And an Executive Assistant will be incorporated into the Administration that
will include overseeing program and tenant compliance.
Community Center Grants
In an effort to provide any assistance we can in the areas of youth related, community impacted
activities in the community centers, this past year we were able to award $5,000 grants to the
Community Centers in Omak, Nespelem and Inchelium. Each of the centers were required to
submit a plan and budget laying out what they wanted to accomplish with the funds. Activities
included getting more sporting equipment for the youth; operating equipment for the center itself
that will better serve the youth; indoor and outdoor equipment.
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CIHA
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Policies Amended as Needed
The housing authority program policies as well as overall operating policies continue to be
evaluated throughout the year. The policies that were reviewed and revisions made to include
the Credit Card Policy (requiring employees to turn in receipts, only use the card for authorized
purchases, and consequences for failing to do so); Rental Assistance Program (clarifying head of
household and eligible applicants); and Payroll Policy (drafted and adopted after the housing
authority started processing payroll, instead of the Tribe’s Accounting Department). Policies
currently under review and will continue through into 2015 include the Controlled Substance and
Drug Paraphernalia Policy; the Procurement Policy; and the Rental Admissions and Occupancy
Policy.
Development Plans
As you will see from the Capital Improvements Report, the housing authority continues to
develop homes as well as maintain our existing homes. This year we were successful with
another Low Income Tax Housing Credit application; with 20 new homes being constructed in
Omak, on the Eagle Nest site. All of these homes will be completed during 2015.
What to Expect in 2015
Future expansion of the White Buffalo site is still one of the priorities as this is the one site the
furthest along with infrastructure in part of the site. The additional challenge is locating suitable
building sites in the other districts. The Commission wants to have development in each district;
as long as there is an identified need.
A Housing Needs Assessment is planned during 2015. This tool will be used to have families
identify needs and areas of improvement for the housing authority. The assessment will help
with future development and operation plans.
Compliance of our tenants will also remain a priority throughout 2015. As tenants realize that
the housing authority is enforcing its policies, and bringing non-compliant families to court,
there should be an improvement in this whole area. We have felt the anguish from those families
having holds put on their per capita payments; but the holds are for debts still owed to housing.
Board and Manager’s Retreat
The Board and Program Managers had their annual retreat to review where we are now, and
where we want to go in the future. Here is a preliminary look at some of the business operations
and where the resources are now and how many more are needed to accomplish the tasks
identified. The Indian Housing Block Grant received each year is not enough to do all that needs
to be done.
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Organizational Development
Business Operations
Staffing/Training
Eagle Nest
Homes/Community Center
Eagle Nest Duplex
Inchelium Development
Keller Development
White Buffalo
Development
Land Acquisition
Playgrounds
Education
Community Signage
Lighting
Bus Stops
Modernization
Maintenance
Annual
Cost
$1.5M
$5.0M
2014
$500 ICDBG
$350 AHP
$500K
$1.0M
2015
2016
2017
2018
$3.3M LIHTC
$700 IHBG
HUD 184
Title VI
$7.0M
IHBG
Title VI
$0
$350K
$60K
$60K
$200K
$125K
$700K
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG, USDA
$600K
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG,
ICDBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
IHBG
Other areas discussed and addressed during the retreat included Human Resources and the need
for qualified and trained personnel; community involvement by the housing authority staff; and
reviewing the organizational chart to give priority to certain positions. All these items were
meant for the planning and use of the Annual Indian Housing Plan, and the need to seek out
additional funding resources to leverage those limited funds.
Carrying out our Mission
Management continues to stress treating each family fairly, with consistency, and always with
respect as we carry out the mission of the housing authority.
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ADMINISTRATION/HUMAN RESOURCES
Tauni Marchand, Admin/HR Manager
ADMINISTRATION
I.
Travel Overview: 51 travel requests were processed, this is down 18 from previous year.
DEPARTMENT
Resident Services
Compliance
# OF
REQUESTS
1


2


Administration
16
Finance
5
2014 Annual Report
CIHA















TRAINING/MEETING
Board Retreat
NWIHA Quarterly Meeting (tenant screening, credit
reports, background checks & drug testing
Legal Symposium (1)
NWIHA Quarterly Meeting (Communication Strategies for
Executive Directors) (1)
Construction Administration (1)
AMERIND Institute (1)
Board Retreat (2)
WSHFC Board Meeting (1)
NWIHA Quarterly Meeting – May (1)
NAIHC 40th Annual Convention & Trade Show (1)
HUD ONAP Environmental Review (1)
Publisher Training (2)
AMERIND 28th Annual Conference & Trade Show (2)
NWIHA Quarterly Meeting – Sept. (1)
Idaho Plant Visit & Tour (1)
Board Retreat (1)
Payroll Law 2014 (1)
NWIHA Quarterly Meeting/Davis Bacon – May (1)
NAIHC Leadership Finance Mgmt. (2) (cancelled)
Page 9
Capital
Improvements
8
Maintenance
3
Board of
Commissioners
15
II.
Legal Symposium (1)
Construction Administration (1)
17th Annual Building Officials Short Course (1)
Board Retreat (1)
NWIHA Quarterly Meeting – May (1)
AHERA Asbestos Building Inspector initial 24 hour (2)
Idaho Plant Visit & Tour (1)
Appliance Training (2)
NWIHA Quarterly Meeting – Sept. Meth Training (1)
Legal Symposium (1)
NWIHA Quarterly Meeting – Jan (2)
ATNI Winter Conference (2)
Board Retreat (5) / (1) cancelled
NWIHA Quarterly Meeting – May (1)
ATNI Mid-Year (1)
NWIHA Quarterly Meeting – Sept (2) / (1) cancelled
ATNI (1)
On-Site and/or Local Trainings
MONTH
November
December
December
February
March
March
May
June
June
June
June
June
June
June
July
July/August
July
III.

















TRAINING
Maintenance Training
Professional Telephone Techniques
ASIST
By-Laws and Law & Order Code
Sexual Harassment
Wood Wall Bracing
Roof Construction & Design
International Building Code
Travois Tax Credit Training
Governmental Auditing
Sexual Harassment for Supervisors
Purchasing Procedures
Contracting Procedures
NCS Bloodborne & Airborne Pathogens (AMERIND)
Claims Processing (AMERIND)
TERO Training
Procurement Training
HDS (Housing Data Systems) Training
Emergency Planning Training
Reasonable Accommodations: 9 applications received and processed, this is down 12
from previous year.
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CIHA
Page 10
IV.
V.
APPROVED
DENIED
8
0
CLOSED DUE TO NO
RESPONSE
1
The CIHA Board of Commissioners by Resolution 2014-18 approved a 3% Cost of
Living allowance for CIHA employees. This went into effect PP 22, 2014.
PROPERTY INSURANCE – AMERIND RISK MANAGEMENT
CLAIM TYPE
# OF CLAIMS
Water (partial loss)
Fire (total loss)
4
1
COVERAGE
3 – Approved
1 – No Coverage
Approved
AMERIND CLAIMS HISTORY
$350,000.00
$300,000.00
$250,000.00
$200,000.00
$150,000.00
$100,000.00
$50,000.00
$0.00
FY 07
FY 08
Water
FY 09
FY 10
$62,635.17
Liability - Personal Injury
FY 11
FY 12
$4,423.40
Wind Damage
$14,080.48
$286,076.92
Water (NO COVERAGE)
$16,766.23
$1,078.98
Fire (Total Loss)
$117,204.46
$116,719.40
Fire (Partial Loss)
2014 Annual Report
CIHA
FY 14
$0.00
Vehicle
TOTAL PAID
FY 13
$114,321.77 $22,785.38 $17,278.35 $102,471.90
$17,810.00 $32,789.89
$123,562.40
$44,534.99
$18,503.88
$0.00
$196,605.86 $44,534.99 $232,120.15$308,862.30 $35,088.35 $258,824.19
Page 11
VI.
VEHICLE INSURANCE – CONOVER INSURANCE COMPANY
No vehicle claims for FY 14 – Great Job TEAM!
VII.
EMPLOYMENT
MONTH OF HIRE
POSITION
NOVEMBER 2013
Finance Manager
MARCH 2014
Seasonal Groundskeeper
Resident Services Inspector
APRIL 2014
Capital Improvements Inspector
JULY 2014
Maintenance Mechanic
Advertised Accountant Position – Position is currently open until filled.
AUGUST 2014
Minority Percentages
10%
14%
4%
72%
CCT Members (21)
CCT Descendant (1)
Member of another Tribe (4)
Non Indian (3)
Total Native Numbers
3%
1
2
97%
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CIHA
Page 12
YEARS OF SERVICE OVERVIEW
15 - 20 YEARS
15 - 20 years, 6
10 - 15 YEARS
10 - 15 years, 5
9 - 10 YEARS
9 - 10 years, 3
7 - 8 YEARS
7 - 8 years, 2
6 - 7 YEARS
6 - 7 years, 1
4 - 5 YEARS
4 - 5 years, 2
3 - 4 YEARS
3 - 4 years, 2
1 - 2 YEARS
1 - 2 years, 4
0-1
0 - 1, 4
0
VIII.
1
2
3
4
5
6
7
Benefits Administration
a. Medical & Vision Monthly Rates (no increase proposed) – pending final decision
from CCT Human Resources Dept.
i. Employee
= $ 607.84 [Employer Paid Benefit]
ii. Spouse
= $ 415.43 monthly
iii. Child(ren)
= $ 354.63 monthly
iv. Family
= $ 803.86 monthly
b. Dental Monthly Rates (no increase proposed) – pending final decision from CCT
Human Resources Dept.
i. Employee
= $ 22.08 [Employer Paid Benefit]
ii. Spouse
= $ 20.78 monthly
iii. Child(ren)
= $ 29.42 monthly
iv. Family
= $ 50.20 monthly
c. UNUM Annual re-enrollment was held on September 4th during an all staff meeting.
Greg Stinzi from Stinzi Insurance gave a presentation on Life Insurance benefits.
Below outlines employer paid benefit.
LIFE INSURANCE BENEFIT
i. Each employee is covered for $50,000 life insurance.
SHORT TERM DISABILITY BENEFIT
ii. Elimination period is 7 days for disability due to an injury and/or sickness.
Benefits begin the day after the elimination period is completed.
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CIHA
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iii. 60% of weekly earnings to a max benefit of $1,200 per week
iv. Max period of payment = 25 weeks
LONG TERM DISABILITY BENEFIT
v. Elimination period is the later of 180 days; OR the date your short term disability
payments end, if applicable. Benefits begin the day after the elimination period.
vi. 60% of monthly earnings up to a max benefit of $6,000 per month.
WORKERS COMPENSATION
vii. 1 Claim reported and processed through CCT Workers Comp Program –
Cut/laceration.
WORKERS COMP INJURY HISTORY
$35,000.00
$30,000.00
$25,000.00
$20,000.00
$15,000.00
$10,000.00
$5,000.00
$0.00
FY 06
Lifting & Bending $32,784.10
FY 07
FY 08
$0.00
Slip, Trips & Falls
FY 09
FY 10
$0.00
$0.00
Crawlspace
FY 11
FY 12
FY 13
$0.00
$3,655.95
$9,248.48
$0.00
$133.88
$0.00
Dog bites
$0.00
$0.00
$0.00
BeeStings
$0.00
$0.00
cut/laceration
$0.00
Eye (no PPE)
Total Paid
FY 14
$0.00
$32,784.10
2014 Annual Report
CIHA
$0.00
$0.00
$0.00
$0.00
$0.00
$3,789.83
$9,248.48
$0.00
Page 14
RENTAL ASSISTANCE
Lori Cook, Office Specialist
RENTAL ASSISTANCE
ANNUAL BUDGET $40.000
$40,000.00 budget Grant Year 2014
$40,172.00 used in Fiscal Year 2014
70 new applications for Rental Assistance were received from
October 1, 2013 thru September 30, 2014.
30 Applications were completed, approved and paid for a total of
$40,172.00/ (an average of $1,339.07 per grant)
For the applications that were paid, the following areas were included
for housing: Omak- 8; Coulee Dam/Grand Coulee- 8; Spokane7; Seattle/Tacoma- 5; Nespelem- 1; Yakima- 1.
18 Applications were denied due to insufficient income; outstanding debt owed to housing; home
was ineligible due to Lead Based Paint regulations and other policy violations.
17 Applications were withdrawn at applicant's request or due to no response after 90 days.
5 Applications are pending, awaiting additional information and verification.
In addition to managing the Rental Assistance Grant Program, sending out monthly statements,
receipting monthly payments, doing the mail, handling the phone and tenants inquiries,
maintaining inventory and procurement of office supplies, I also manage the following:
1.
2.
3.
4.
5.
6.
NSF Check Log
Direct Deposit Payment Log (electronic funds transfers}
Payroll Deduction Log
Vehicle Maintenance Logs (oil changes, tires and service calls}
Maintain IT work order log
Employee Training log
I also assemble and distribute the board packets for our monthly board meetings and
organize luncheons for lengthy board meetings, all- staff meetings and holiday dinners.
2014 Annual Report
CIHA
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For the Fiscal Year 2014 I attended the following:
11/7/13
Annual Meeting held a Pepper Jack's in Grand Coulee
11/12/13
All-Staff meeting
11/21/13
Organized Staff dinner for Thanksgiving holiday
12/5/13
Attended on-site telephone training w/Frank Quinto
12/19/13
Organized Christmas holiday dinner for staff and BOC
1/23/14
Organized lunch for BOC and staff
Moved into new wing of building
2/24/14
3/13/14
Attended Sexual Harassment training at Long H ouse w/Charlanne
Quinto
3/17/14
Attended BBQ lunch "thank you" from Missy for baby gifts
4/11/14
Attended All-Staff meeting re; new payroll policy
Begin summer hours; PTO of Friday for 16 weeks
5/19/14
6/12/14
6/17/14
6/23/14
7/8/14
Participated in Home Fair, held @ July grounds, manned 'welcome
table' passed out raffle tickets, and assisted with door prize drawings.
Met w/Tauni, planning for Grand Opening in July
Organized potluck lunch for Moving Day, moved into remodeled
"old" building
Attended procurement training
7/24/14
Attended HDS training sessions, via conference calls in Resident
Services
Assisted w/Grand Opening of ENCC in Omak, and organized
luncheon for Grand Opening of remodeled Admin building in
Nespelem.
Attended Publisher training a t New Horizon's in Spokane
8/6/14
Attended HDS training for month end processing
9/4/14
Organized casserole and salad lunch for All Staff meeting re; change
of personnel and credit card policy/turning in receipts
7/16,17,28,29/14
7/22/14
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CIHA
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Resident Services Department
Ramona Rounds, Resident Services Manager
I have been with the Colville Indian Housing Authority for just
over 11 years. I started in June of 2003 as the Community
Services Representative; Inspector. In 2007, I started “acting”
as the Community Services Manager. Just over 7 years ago, I
applied and was chosen as the Resident Services Manager. I
manage a staff of 6; Tax Credits and Occupancy Specialists,
Inspectors and Housing Services.
Over the last fiscal year, one or all of us either organized or assisted the following projects; 50
Holiday Food Baskets, Earth Day, Coloring Contest. CIHA has switched our Low Income
Housing Tax Credit consultant from Travois to Vital Sprit. We’ve also had another change in
staffing. Don Shelley was in Resident Services last year. As we all know he is now a Compliance
Officer. Shelley Huckins is the newest addition to the Resident Services Department!
During the last year, the Resident Services has added a few new procedures to the program
including: 30, 60 and 90 day inspections after a move in, pre move-in inspections, housekeeping
training, checking crawl spaces (pause for applause) and tracking reported emergency items.
Dorothy Camarena, Resident Services Occupancy Specialist
Dorothy has been with the CIHA for over 5 years. Her primary
responsibilities are to process housing applications, update the waitlist
and completing move-ins - all districts (except tax credits).
Over the last 12 months, there have been 32 move-ins (15-Inchelium,
5-Keller, 5-Nespelem, 5-Omak, 5-Malott) and 29 move outs (11Inchelium, 4-Keller, 4-Nespelem, 6-Omak, 4-Malott).
Dorothy has taken in 169 new applications (32-Inchelium, 11-Keller,
34-Nespelem, 56-Omak, 13-Malott + 23 not specified). A number of
the applications were denied based on either owing CIHA or CCT, or
failing their background check. If a resident feels as though their
denial is unfair or unjust, they have the opportunity to request an
appeal meeting with the Executive Director.
Dorothy has been working at learning how to best utilize the FileNiche program and cross train
her coworkers on processing applications. There are so many little steps when processing an
application prior to adding a family to the waitlist.
One big adjustment for the process is the “two week notification”. Over the last 7-8 months,
Resident Services has been notifying families that a unit is ‘almost’ ready. This is to give a family
time to prepare to get their deposit and first month’s rent ready and pack their belongings.
Dorothy is happy to announce that she is still cancer free! She says, “All in all it’s been an
exciting, interesting eventful year. Every day there is some issues that need to be taken care of
2014 Annual Report
CIHA
Page 17
immediately. Sometimes, we’ve got to get someone into a home, immediately due to loss of a
house fire whatever the case may be.
I’m so excited to be learning new things: scanning and FileNiche. This is a new but challenging
good experience. I love to learn new skills which make my job more enjoyable. I’m grateful to
be employed with Colville Indian Housing Authority. This is a good place to work and I love
the challenges that I face on a daily basis.
We’ll see what’s in store for us next year and I know we’ll be busy because of Eagle Nest. A lot
of tribal members are excited and talking about the new housing project in Omak.
Let’s keep moving forward and most importantly let’s keep the faith. We are here to serve the
tribal membership and treat all of our families with respect and dignity as we move forward to
provide safe, sanitary and decent housing for our tribal members.”
Pat Clark, Resident Services Occupancy Specialist
Pat has been with CIHA for over 7 years. She receives all of the
current residents recertification’s, inputs move-in and move-out
information into HDS, calculates rents and oversees White Buffalo.
Recertifications
All residents are required to report any changes to their income and or
household immediately. These reports can affect the rent calculation
for the household. Over the last year, she has completed a total of 272
updates.
As, the contact person for the White Buffalo Meadows homes, she
takes in the applications, processes the applications, submits
information to Travois and VitalSpirit LLC, completes the move-ins, recertifications and all
inspections. Over the last year, she completed 54 inspections.
Most of the residents are now on an Annual Inspection schedule. She has completed 5 move-ins
and 5 move-outs. This year, White Buffalo was visited by Travois.
Pat has been more active in working in the field lately; vising families who have been overdue in
recertifying their household and income. She has been conducting pre move-in inspections,
entering move-in file paperwork into FileNiche. She has also been taking applications for the new
Eagle Nest site in Omak. Five family’s files have been processed for the new homes.
2014 Annual Report
CIHA
Page 18
Myra Aubertin, Occupancy Specialist and Buttercup
Lane Site Manager
Myra is the Occupancy Specialist and Buttercup Lane Site
Manager for Inchelium. She always is in the know of what
is going on at the homes and the Community Center for
Buttercup. Although her normal hours are 7:30 a.m. – 4:00
p.m. Monday – Thursday, she has been at Buttercup Lane on
countless occasions during weekends and on holidays to
make sure that what needs to get done; gets done. She has
also been very willing to handle business and make contacts
for the Inchelium district.
Between October 1, 2013 and September 30, 2014, Myra had completed 49 inspections including;
annual and move-in inspections. She completed 5 move-ins at BCL and two for low income.
The BCL Community Center and Conference Room has been utilized numerous times by CIHA
Staff and the Inchelium Community for the following: 2 Board meetings, 2 CIHA appeal hearing
dates, 2 Target Contractors meeting, 1 IHS/Public Works contractor meeting, 1 Book club meeting.
The Great Room has been used for 9 CBC district meetings, 1 CBC retreat, 3 Eco-Tourism
meetings, 1 Forestry training, 2 CFED Trainings, 5 TANF Youth & Family after school activities,
2 Family Gatherings, 4 Baby showers, 7 children’s birthday parties, 1 TOSHA CPR/First Aid
training, 2 Book Club meetings, 1 TANF client training, 1 BIA retirement party, BCL Tenant
Appreciation dinner and 4 Tribal Health Suicide Prevention trainings.
Crystal Morris & Shelley Huckins, Resident Services Inspectors
Crystal and Shelley make a great team as Resident Services Inspectors. Crystal has been with
CIHA over a year and Shelley joined us in April.
Shelley came to CIHA from Okanogan Bingo Casino
where she worked for about 15 years and spent the last
10 supervising in the slot department. She has 3
grown children, 4 grandchildren and one more on the
way!
Born in Nespelem, Shelley has always lived on the
Colville Reservation. She even remembers living in
Malott when she was growing up.
Over the last 12 months, Crystal and Shelley have completed almost 400 inspections. They
complete all kinds of inspections from pre-move-in, actual move-in, 30/60/90 day inspections, and
annual inspections, follow up inspections, compliance and transfer inspections. They have
recently started focusing on working more in depth with families that need more attention with
housekeeping skills. Crystal has created a booklet that had step by step instructions on sweeping
mopping to inexpensive cleaning tips. (The video is still buried in archives).
2014 Annual Report
CIHA
Page 19
HOUSING SERVICES
Sharey Redthunder, Housing Services Officer
Down Payment Assistance Program:
The Down Payment Assistance Program (DPAP) for
CIHA has been in existence since 1999 on the
Colville Indian reservation and has assisted over 190
Indian families in becoming Native
home/landowners. The impact of this program is
positive on the economy, self-worth and selfsufficiency of our tribal families, and property values.
The DPAP is a once in a lifetime opportunity for
eligible tribal members purchasing homes, not able to meet their monetary down payments, a
grant for the initial lump sum to the financial institution. Depending on their income, credit
history, and purchase, the amount will be 5% or 10% of the cost of the home with maximum
grant of $10,000.00 (or 2.25% if financing with Section 184 loans). The Indian Housing Block
Grant recommended income limits are under the Native American Housing Assistance and Self
Determination Act of 1996 are set at 80% of the US median family income for FY 2013/14.
2013/14 was a good year with adequate monies allocated to the program line-items. This fiscal
year, $60,000.00 was available in the regular line item and $10,000.00 was available in the
model program of those families over 80% of the recommended service incomes. So 10 grants
were paid out this year with a little money left over. The recipients were gracious and acquired
beautiful homes for their families.
The 10 homes assisted with Down Payment Assistance Program and location of purchases were
as followed:
~2 homes were purchased in Inchelium
~2 homes in Okanogan
~1 home in Spokane
~1 home in Bridgeport
~2 homes were purchased in Omak
~1 home in Grand Coulee
~1 home in Elmer City
2013/14 fiscal year there were 40 DPAP applications received with 10 awarded grants. The
dollar range of each DPAP award spanned from $7,750.00 to $2,610.00 on the low end. The
amount of $35,110.00 was expended in the regular income line item on six home purchases and
$20,782.50 was expended in the higher income line item on four home purchases.
The homes purchased this year by tribal members who received assistance from the DPAP are
worth over $1,232,975.00 and the average cost of a home purchased this year with a supplement
from CIHA’s DPAP was about $123,297.50.
Some of the applicants have not been served yet because of a variety of issues that can include
any of the following: credit histories that need improvement; work to prepare for the process of
2014 Annual Report
CIHA
Page 20
homeownership and will include paying off outstanding debts; rearranging payments; developing
budgeting worksheets and requesting correspondence from credit companies, etc.
Service provision for the DPAP requires coordination with Colville Tribal Credit Corporation,
Outside Lending Institutions, Tribal Members, Tribal Programs, Building Inspectors, Appraisers,
and Credit Bureaus.
The process for the completed application for the DPAP is approximately 2-3 months and
requires dedication of the lending institution and applicant.
The Housing Services Officer is responsible for the tracking and data input of the DPAP in our
internal databases-Housing Data Systems (HDS) and FileNiche, policy compliance, determining
eligibility, and budgetary oversight.
Elder Minor Home Repair Program:
The Elder Minor Home Repair Program (EMHR) was developed with the intent of providing
elders, and adults with disabilities, assistance to make their permanent residences as comfortable
as possible and encourage independent living. The EMHR is a one-time grant that does not
require repayment. Grants may not be used to make changes to the dwelling for cosmetic
purposes, unless directly related to removal of health and safety hazards.
EMHR is always receiving new applications for repair requests and the demand is high. This
fiscal year CIHA received 23 EMHR requests, 12 were approved for inspections and turned over
to the Special Projects Coordinator, Mike Davis, who has a waitlist and prioritizes emergency
work. The applications continue to come in at a rate just over 2 a month, steadily throughout the
year. CIHA coordinates service delivery with LIHEAP, Rural Resources, and CCT Public
Works as Mike shares expenses with them for more work completion.
The Housing Services Officer accepts applications for EMHR, makes sure file requirements are
met; provides technical assistance to applicants and public; refers to other resources as needed;
advocates for applicants; completes home visits as requested; records information in Housing
Data Systems and FileNiche internally; collaborates services with other departments, and
processes all case management for Executive Director approval.
Mike received additional money to his budget in June 2014 and was able to assist even more
elders that have been on the waitlist for some time. He was almost able to catch up on his back
log the remainder of the fiscal year, some had been on his waitlist for some time.
The EMHR program is a valuable resource to our Colville Tribal needy populations.
2014 Annual Report
CIHA
Page 21
2014 Home Fair:
Home Fair was held on June 12th at Nespelem Agency Powwow grounds this year. Participation
was up from last year with 19 booths for participates. The Resident Services Department
coordinated the Fair.
Over 50 door prizes were collected and included bigger items such as a 3 large tools from
Womer and Associates, an iPad Mini from Travois, a $50.00 gift certificate from Architect’s
West, and LaDoux’s donated a full size refrigerator.
The booths participating this year included Colville Tribal Credit, 1st Tribal Lending, NW Justice
Project, CCT TANF, Reality Homes Incorporated, Loepp’s Furniture, CCT Higher Education,
AMERIND Insurance, Frontier Home Health and Hospice, Northwest Native Development
Fund, CCT Children and Family Services, and others.
CCT TANF Representatives
CCT EMS involved with kids
The luncheon was provided by the Nespelem Women’s Sacred Heart Cursillo church group and
their meal provision was spectacular. Their baking abilities are fabulous and attendees were
pleased with our delicious food.
AMERIND Representatives
2014 Annual Report
CIHA
eBuilt Custom Homes Representatives
Page 22
The CIHA Home Fair is positive for the community, contributes to awareness of services and
resources available to our Tribal members. It’s nice to be proactive within our communities,
interact with the people and businesses.
Credit Counseling:
The best time I had with the financial counseling service provision this year was implementing
visiting classrooms at local elementary schools for presentation regarding finances to the kids. I
went to Center Elementary, Nespelem Elementary, and Lake Roosevelt High School classrooms.
The children/young adults were great, very responsive and now come up to me when I see them
in the community.
I have completed 22 new CIHA tenants with orientations in the field about new household bills
to expect as a new tenant; the importance of rental insurance; saving for maintenance, utilities
and budgeting tips. This step in the process will be documented and strengthen defaults and
termination proceedings on CIHA side and also exhibits a proactive approach via Resident
Services. I also offer my services for future reference for credit repair, preparation for home
ownership, or basic budgeting.
I have been approached by Tribal programs to provide financial counseling to co clients. I’ve
counseled Temporary Assistance to Needy Family clients, Vocational Rehabilitation clients, and
started dialogue with K-12 program for referrals.
I promote the Section 184 loans to the tribal community as an alternative lending option. I
distribute contact information for supporting financial institutions, and act as a liaison for family,
as needed. There are several professional providers of the Section 184 loans with whom I
network with and speak with on a semi regular basis.
I have been working with many tribal families in preparation with homeownership, obtaining
financing, and insurances, etc. People contact me when they want to know what their credit
really represents, any deficiencies, and documented information. I get their credit report and
provide a report to the person with recommendations to improve their score and history. It’s a
wonderful opportunity to get out in the field, meet tenants in their homes, and educate families
on being fiscally responsible.
Miscellaneous Projects:
Mission to the World (MTW): I attended a few meetings with the MTW workgroup including
Veteran’s Program, Social Services, and Community Center Directors. This workgroup has been
meeting the last few years to provide woodsheds and miscellaneous small jobs to elderly and
disabled tribal member on the reservation. Lottie Atkins, Veteran’s Program, Frank Friedlander,
Public Works and Mr. John Carter (Foreman) from Georgia were the points of contact for this
workgroup, coordinated the listing for families, and the work priority.
2014 Annual Report
CIHA
Page 23
The MTW workgroup sent a crew of 45 laborers and contractors for a week in June and July on
various projects. For the most part, they have been building people woodsheds, with the
woodshed supplies provided for occupants of CIHA units. The labor is free from the
missionaries. 6 sheds were provided to tenants in CIHA units in the various communities.
I love witnessing the work that the group is providing to the elders in the area who are on fixed
incomes and would not be able to afford the work if this was not available.
Professional Training Opportunities: I attended five in-house training offerings this year and
they were Airborne and Blood borne Pathogens, Tax Credit basics, Communication and Problem
Solving, CCT TERO and miscellaneous Housing Data Systems technical assistance sessions.
Thanksgiving and Christmas Baskets: Elder minor home repair program was included this
year as recipients for the supplemental food baskets from CIHA so that made me happy. I
delivered the EMHR baskets and the elderly/disabled tribal members were pleased to receive.
CIHA Move-Expansion: Five months were spent with Resident Services and other CIHA staff
displaced from their regular offices in temporary spaces while work was completed on the new
and old buildings. The final move into the new offices was completed end of June with grand
openings in July. The new business environment is quite the upgrade and well worth the minor
placement issues. The offices are so professional.
Annual Compliance Report
Jerry Louie, Compliance Officer
Notice of Default & Termination: 63
Number of families/individuals served notices because they
have been non-compliant including non-payment of rent,
failing to maintain the home, and lifestyle choices including
domestic violence and/or illegal activities.
Court Order Evictions: 12
Number of families/individuals who have gone through the
whole compliance process and still in non-compliance.
Court case was filed. Hearing was held before the Tribal
Judge. Court Order for Eviction was issued. This is up
from 4 court order evictions in 2012.
Contract Riders: 39
Number of signed amendments to Lease Agreements in order to bring the families/
individuals into compliance with agreements of payment amounts for a set period of time;
maintenance and upkeep requirements; removal of hulk vehicles; and lifestyle changes.
Abandonments: 4
Number of families/individuals who just left (abandoned) the home without giving proper
notice to the Resident Service staff that they were moving out.
2014 Annual Report
CIHA
Page 24
Stipulated Agreement: 5
Final agreements reached between the family/individual in non-compliance and housing,
with Tribal Court acknowledgement and signature in lieu of termination. If this agreement is
not complied with, the family/individual is terminated.
Notice of Trespass from CIHA: 70
The current number of individuals on the Notice of Trespass List for a number of reasons
including drug related incidents; domestic violence incidents; neighborhood disturbances;
gang related activity, etc.
Referrals: 61
Number of reports submitted to the Compliance Department from the Tribal Police.
Referrals are acted upon including sending out Notices of Default and Termination.
Appeal Meetings with Brook Kristovich and Compliance: 83
This does not include other department appeals or meetings.
Background Checks: 225 total
167 passed
58 failed
13 successfully appealed
I have been employed with Colville Indian Housing Authority as Compliance Officer for a little
over 2 years. It has been a very busy year with CIHA as I have been performing duties with
Rental Lease and Homebuyer agreement violations, following up with tenant complaints.
The Compliance Team had an exceptional year working with other programs throughout the
Tribal Organization but we will need to set more goals for 2015.
With the loss of the Tribal Police Officer specifically designated for Housing, we have seen a
decline in Referrals from the Police Department. Animal Control for the Tribal PD has also
come to a standstill and hopefully with the new officer Jake Pillow we can have a better working
relationship.
We do have a positive working relationship with some of the Tribal Police Officers, so if we ever
need assistance, we always can count on them to assist. This past year we have worked on
keeping tenants in our CIHA homes by the appeal process; more tenants are requesting an appeal
with the Executive Director and Compliance. Tenants are urged to make life changes and are
attending Peacemaker’s Circle or having to attend counseling within the tribal programs. It has
worked out for the tenant and CIHA and each tenant understands the importance to change the
cycle and make positive changes in their life and his/her family.
Compliance is a challenging position, it seems like one issue or problem that is handled
sometimes gets overwhelming. I know every day, every tenant’s issue rolls into the next and as
Compliance Officer you have to remain professional and be fair and consistent.
2014 Annual Report
CIHA
Page 25
COMPLIANCE DEPARTMENT
Don Shelly, Compliance Officer
Goals
Goals for 2014 were to increase financial compliance. I have been calling tenants personally to
discuss any past due amounts and encourage them to make a payment before legal action was
taken.
Past Due Notices
The newly reworded past due letter was sent out this year with positive results. We received calls
from quite a few tenants asking for payback agreements or paying their past due balances in full.
A/R Collections By Project
Low Rent Totals
Charges
$329,979.54
Receipts
$266,413.91
Net
<$63,565.63>
NAHASDA Homeownership
Totals
Charges
$49,817.04
Receipts
$50,720.93
Net
$903.89
Tax Credit
Totals
Charges
Receipts
Net
$73,136.55
$66,669.64
<$6,466.91>
Mutual Help Totals
Charges
Receipts
Net
$97,207.97
$90,725.29
<$6,482.68>
NAHASDA Rentals Totals
Charges
Receipts
Net
$83,597.11
$83,186.93
<$410.18>
Bad Debt Collected
Charges
Receipts
Net
-$120.29
-$2,100.96
-$2,221.25
The most compliant project is the NAHASDA Homeownerships
The least compliant project is the Low Rent.
2014 Annual Report
CIHA
Page 26
Capital Improvements Annual Report
Dale R. Schrock, Jr., Capital Improvements Manager
o CAS Maintenance (1937 act units) 294 total units
 This program is designed for routine & non-routine repairs, C
IHA maintenance crew and subcontractors will perform work.
Charges will apply for items that are not normal wear and tear.
Labor and materials will be charged at actual CIHA cost.
o Housing Management Services (NAHASDA units) 110 total
units
 Services will be delivered by Resident Services Department at
no costs to the applicant or tenant. This program is designed to
provide the following activities: Application intake, tenant
relations, lease monitoring, collections, conveying stock, interim
recertification’s, lease and homebuyer agreement enforcement,
data collection and analysis, report preparation, file maintenance
of all tenant & applicant information and correspondence, conducting inspections. Operating
assistance for NAHASDA & Tax Credit -assisted units to include maintenance and utilities.
Includes Salaries/Wages/fringe benefits for Tenant Services Staff; and Housing Services Staff
o Rental units in Omak, Malott, Nespelem, Keller, and Inchelium.
 Rental Move out repair includes; Normal wear and tear items, Painting, and Cleaning
 Rental Preventative and Routine Maintenance includes; Groundskeeping, Septic service,
Smoke detectors, Plumbing, Annual inspection repairs
 Rental Non-routine Maintenance includes; Damaged units, Emergencies, Replacement of
larger items, etc.
o Home ownership units in Omak, Malott, Nespelem, Keller, and Inchelium
 Non-routine Maintenance includes; Damaged units, Emergencies, MEPA issues
 Homeowner assistance in repairs includes; Homeowner charges for CIHA maintenance,
repairs, and materials.
o Rehab/Modernization of Current Assisted Stock consists of many items:
 New Exterior Doors, Deck Lumber and Paint front porch, Fiber cement board siding
installation, Exterior painting, Energy Star efficient windows, Roofing repairs, new
cabinets and countertops in kitchens and baths, Plumbing items: Water heaters, toilets,
washer boxes, faucets, supply lines.
 Interior modernization: Flooring: VCT, sheet vinyl, cove base, underlayment, Walls:
repair, paint entire interior of homes, Doors: Interior doors, locks, door stops, Interior
window wraps, drapes, and rods.
 Remediation activities include the removal of asbestos containing materials used in
original construction activities. Remediation includes sheet vinyl flooring and popcorn
ceiling texture.
2014 Annual Report
CIHA
Page 27
Insurance Work
o Continue to complete insurance work as necessary after a loss.
o Report losses to AMERIND Insurance Company.
o Inspect, photograph, and provide initial cost estimate.
o Develop scopes of work for water remediation, demolition, repairs, replacement of
equipment, and in the most severe cases for reconstruction of an entire home.
 214 Inchelium: Water damage due to broken pipe. The work completed in this unit
was a combination of modernization and insurance work after damages.
 1318 Contract for interior repairs completed in December 2013.
 337 Flooring replacement has been completed in December 2013.
 514F Omak Apartments December 2014. A furnace failure while the tenant was away
for a few days. This resulted in frozen pipes in the apartment. Water cleanup,
remediation work, and rehab work completed in February 2014.
 1226 Inchelium. January 2013. This unit received water damage to the flooring in the
kitchen, dining room, and living room. Contract work for removal of ACMs and
damaged flooring was completed by Id1 and flooring replacement was completed by
Jesse Palmer Construction
 1042 Nespelem; February 2013 Water damaged home ownership unit. Water
Remediation and repairs complete by April 2014
 1015 Nespelem; February 2014 Water damaged rental. Remediation, modernization
work, and insurance rehab work completed May, 2014
 713 Nespelem; February 2014 Water damaged tax credit rental. Water remediation
activities, move out repairs, and rehab work completed May, 2014.
 3210 Inchelium; February 2014 Fire destroyed home in February. No injuries. CIHA
tests for asbestos containing materials before advertising a scope of work for
demolition. Demolition completed in April 2014. CIHA advertises for Bids to
reconstruct the unit. CLAW Construction is the low bidder and will begin work in
October 2014. CIHA will provide all construction management and inspections.
Development
o Continue planning for development of new rental construction and home ownership
opportunities
o
Eagle Nest Development
o 2009 CIHA purchased 20 Acres approximately 5 miles North East of Omak, WA.
o 2011 Infrastructure Design begins.
o 2012 Infrastructure construction. Design work is completed for Eagle Nest Community
Center and Eagle Nest Homes.
o 2013 Eagle Nest Community Center Construction begins.
2014 Annual Report
CIHA
Page 28
Eagle Nest Community Center
o The Community Center for the Eagle Nest Housing
Development is a single level 4500 square foot
light frame wood structure providing
Administrative Offices, Public Restrooms,
Conference room, Kitchen, and Gathering Area.
Exterior improvements include parking, sport court,
outdoor play structure, picnic shelter and bus
shelters. Exterior site infrastructure includes septic
tank, and drain field.
o July 2013 CIHA is awarded $500,000 in Indian
Community Development Block Grant (ICDBG) Funds!
o July 9, 2013 Project was awarded to Leone & Keeble, $1,216,700 base bid, $19,950 alternate
#2, $13,000 alternate #5, and $60,800 TERO.
o June 13, 2014; Substantial completion certificate issued for the Community Center.
o July 22, 2014; CIHA holds Grand Opening!
CIHA Administrative Office Addition and Renovation Project (Model Activity)
o This project involves the interior renovation
of 4,384 sf of existing space, entailing rearranging and consolidating departments,
acoustic and energy efficiency upgrades,
mechanical systems replacement, electrical and
IT upgrades, providing daylight to all interiors,
and addressing current building code and ADA
issues. A new addition of 3,952 sf will house
an expanded conference facility, maintenance
offices, and bring the Capital Improvements
offices into the administrative complex. The
addition is Type V-B conventional light wood
frame, slab on grade construction. Exterior
finish materials include composition shingle
roofing, metal and composite wood siding and timber accents. The current parking area will
also undergo renovations and redesign.
o April 22, 2013. Cloud Enterprises and CIHA
entered into a construction contract in the
amount of $1,650,107. Notice to Proceed was
issued by CIHA and established May 13,
2013 as the start date with completion no later
than May 13, 2014.
o March 5, 2014, Substantial completion
achieved on the office addition portion of the
admin project.
o June 23, 2014, Substantial Completion
achieved on the renovation portion of the
project.
2014 Annual Report
CIHA
Page 29
o July 22, 2014; CIHA holds Grand Opening!
Eagle Nest Homes
o New construction of 20 residential dwelling units of the following types – five (5) 4-bedroom
detached single family residences, five (5) 3-bedroom detached single family residences, four
(4) 2-bedroom detached single family residences, two (2) duplex units consisting of (2) 2bedroom dwellings each, and one (1) duplex unit consisting of (2) 3-bedroom dwellings.
This project will be funded with IHBG
and LIHTC funds.
o October 2013: Travois is well underway
with the LIHTC Tax Credit application
submission for the 2014 round. CIHA has
been providing information as requested.
Travois will submit the 2014 application as
part of the agreement signed for 2013.
o December 2013: CIHA has
completed the assembly of all necessary
documents for the 2014 LIHTC Tax Credit application submission.
o
January 2014: CIHA has submitted
all necessary documents for the 2014
Washington State Housing Finance
Commission 9% Housing Tax Credit
Program.
o
CIHA currently ranks 2nd out of 7
applicants in the Non-Metro Pool. Emily
with Travois wrote, “This is very good
news. WSHFC will complete application
review and announce final awards in the
next few months, but it looks good for
Eagle Nest.”
o March 2014: WSHFC recommends Eagle Nest for a tax credit allocation at their March 27
meeting.
2014 Annual Report
CIHA
Page 30
o April 2014: Tax Credit funding has been awarded by WSHFC.
o Tax Credit Pricing: The current tax credit pricing is still around $0.85 as estimated by
Travois at application.
o Weekly Conference calls begin with Travois to discuss progress and “due diligence”
checklists.
o ALTA survey and Phase I ESA survey RFP’s are advertised. Construction documents for the
homes are in the 90% stage.
o May 2014: Tax Credit funding has been awarded by WSHFC. RBC Tax Equity Group is our
investor for this project. They will invest approximately $3,547,521 into Colville Homes III.
o Brook and I have participated in weekly conference calls. CIHA, RBC, Travois, and
attorneys for all parties meet to discuss progress on due diligence items. Current list contains
approximately 80 items for discussion.
o
Eagle Nest Subdivision
o May 9, 2014 Eagle Nest Homes was advertised for Bids.
o June 2014: CIHA, RBC, and Travois’ due diligence checklist down to 29 items.
o We received 3 bids on June 17, 2014. St. Clair Construction was the apparent low bidder.
CIHA works to complete contract documents for construction of 20 housing units.
Construction anticipated to start July 21, 2014 and be completed by July 20, 2015
o July 2014: CIHA and RBC have successfully completed the partnership closing documents
for the Colville Home III project. Travois has assisted CIHA through this process for the last
18 months and has completed their contracted work. We will continue to the monitoring
phase with Vital Spirit, LLC.
o RBC Tax Equity Group is our investor for this project. They will invest approximately
$3,592,634 into Colville Homes III.
o Construction documents are executed and Construction of Colville Homes III is underway.
2014 Annual Report
CIHA
Page 31
Special Projects/Elder Minor Home Repair Program
Mike Davis, Special Projects Coordinator/EMHRP
Elder Minor Home Repair Program
o Continue to work in collaboration with Tribal programs to
allow for rehabilitation of homes that do not meet current building
codes, but will allow work on elder units so that the elders can stay
in their family home as comfortably as possible. This is a
continuation of a program established in previous plans.
o Work in collaboration with Okanogan Community Action
Council, LIHEAP, USDA Rural Resources, Tribal Weatherization
program, and emergency relief departments to perform
weatherization and safety upgrades in low income elder housing.
Funding is provided from each program.
o Utilize funding from Grant Year 2014IH to perform elder
home rehabilitation in the amount of $144,000.00 to be completed
by September 30, 2014.
o The EMHRP performed work on 18 Elders homes during fiscal year 2014. The goals for
2014 were to complete work for as many elders possible with available funds and to ensure
that all emergency work was identified and completed quickly. The EMHRP also continued
to seek other forms of assistance and to aid in the completion of all necessary forms and
applications; those goals have been met.
o The goal for FY 2015 is to continue progressing through the current waiting list and to
complete all emergency work as quickly as possible. The EMHRP will continue working
with LIHEAP and Okanogan Community Action Council to identify low income elder
housing and assist with contracting for weatherization and safety concerns. The EMHRP
will also continue to seek all available forms of assistance in order to provide as much
funding at each home as possible.
o Mike Davis is the Special Projects Coordinator and is responsible for the minor home repairs
and emergent work on our Elders’ homes.
 Emergency work
 Accessibility items
o Handicap ramps
o Entrance steps and rails
o Low threshold doors
o Accessible showers and commodes
 Weatherization and Leaks
o Roof repairs or replacement
o Door and Window replacement.
o Insulate attics, walls, foundations.
o Replace or repair primary heat source
 Routine repairs
 Flooring repairs/replacement
 Electrical repairs
 Grab bars
 Handrails
2014 Annual Report
CIHA
Page 32


Stair lifts
Lead paint abatement in Pre-1978 homes
Kitchen, Laundry, Bathroom water damage repairs
New Roof
2014 Annual Report
CIHA
Access Ramp and entry Steps
Limited Mobility Accessible Entry Steps
Page 33
Special Projects/Modernization
Vincent McDonald, Special Projects Coordinator/Modernization
The fiscal year of 2013-2014 presented its challenges. One of many
challenges was to modernize the 43-02 project while incorporating
the Asbestos Containing Material (ACM) Abatement procedures.
The impact of ACM procedures made us rethink of how these units
are repaired. There are new schedules that affect vacancy time lines.
The projected budget formula used in previous modernization
projects had to be re done.
This year, ACM procedures were developed and implemented that
demanded more of a cooperative effort between Capital
Improvements staff. Not to say we haven’t worked well together
before, but these projects required the attention of different areas
within Capital Improvements at different times of the project. It was
a learning process and with every project we got better.
We started with available vacancies and water damaged units. This year CIHA will be
concentrating of developing a procedure that we can accomplish this work on occupied 43-02
units. The progress of the 43-02 slowed a bit as a better and more cost effective way to do the
interiors develops.
Unfortunately we had a few insurance water damage units to work on. It was on these units we
had a chance to really look at how the procedure of working on occupied units is going to work.
This year thru the combined resources of the Modernization, Maintenance, and Insurance
funding, I was able to expend $353,513.00. With this said, I did not reach my budgetary goals. I
still have many required projects that will receive our attention this upcoming year.
Goals for FY 15
 Exterior Painting For Morning Star Apartments
 Complete all 43-02 Exteriors
 Complete Keller 43-02 Interiors
 Complete Nespelem 43-02 Interiors
 Complete Copper to PEX plumbing exchanges on all 43-02 units
 And NO water damage projects!
Below are two units where the Exteriors were completed. The Interiors were also completed at
the same time.
2014 Annual Report
CIHA
Page 34
Nespelem #003
Before
Inchelium #422
Before
After
After
Work consisted of the following:
Exterior:
 Removal of old windows and vinyl siding.
 Necessary porch repairs.
 Installation of more energy efficient windows
 Installation of an additional layer of Rigid Insulation.
 Installation of Hardi-plank siding and painted.
Interior:
 Removal of old doors and cabinets
 Unit is tested for ACM’s and removed by a licensed ACM Abatement Company
 ACM’s have been detected in encapsulated areas such as the ceilings and bottom layer of
old flooring.
 Repairs to walls and ceiling as necessary, then painted.
 Installation of new flooring
 Installation of new doors and other trim.
 Installation of new Cabinets and countertops and plumbing
 All old copper piping removed and new PEX plumbing installed.
2014 Annual Report
CIHA
Page 35


New appliances, range, refrigerator, and Water Heater.
New window blinds.
We are pleased with the results of the past year and look forward to serving our communities for
the next year.
Maintenance Department
Randy Laramie, Maintenance Supervisor
Eagle Nest Community Center is being used for meetings and
proud to announce that three duplexes are in the process of being
built.
Inchelium will be contracting out the lawn care for Arrow Lakes
Apartments, Bungalow Apartments and Butter Cup Lane homes
again this year.
Maintenance added a new mechanic, Edward Wolfe to its staff. He
will be helping with the move out repairs, work orders and
assisting with Residence Service staff while they do Annual
Inspections. At the beginning of 2015 Maintenance will be adding Fred Clark and Frank Finley
to its roster; they are coming over from the Modernization area. George Irey Sr. (seasonal
worker) returned again this year to perform the landscaping in Nespelem and Omak districts.
Maintenance Department:
Randy Laramie – Maintenance Supervisor
Jim Jolley – Maintenance Mechanic
Marvin Moses – Maintenance Mechanic
Neal Bent – Maintenance Mechanic
Melvin Ives – Maintenance Mechanic
Milo Pakootas – Janitor / groundskeeper
Edward Moses – Groundskeeper
Melba Smith - Maintenance Secretary
Edward Wolfe-Maintenance Mechanic
Frank Finley- Maintenance Mechanic
Fred Clark- Maintenance Mechanic
Goals for Maintenance Department 2014 to 2015:
 Work to have no incomplete work order
 Re-painting the Morning Star Apartments in Omak
 Maintaining the New Eagle Nest site
 Maintaining the new offices that were completed in July 2014
 Looking to contract lawn care in Omak, Nespelem and Inchelium districts
 Maintain all houses in a quick and courteous manner
2014 Annual Report
CIHA
Page 36
Once again we are pleased with the results of the past year and look forward to serving our
communities for the next year.
0
3
1
1
Complete
6
10
8
41
3
101
6
0
3
1
1
3
2
7
1
0
Incomplete
Omak/Malott
Complete
Incomplete
Keller
Complete
Incomplete
Inchelium
Complete
Incomplete
Other's
2
On call
Summary
7
Mod/ Rehab
108
Weather
5
Insurance
44
MEPA
8
Move In
Preventive
Maintenance
10
Damage
6
Move outs
Nespelem
Other
Annual
Inspection/
Inspection
Reasonable
Accommodation
Work order's logged in from October 1, 2013 to September 30, 2014
195
180
2
15
11
11
0
16
5
11
9
9
0
46
19
27
2
2
0
113
92
21
8
5
3
1
1
0
1
0
1
0
0
0
0
0
0
0
0
0
207
144
63
6
6
0
6
4
2
6
5
1
9
9
0
0
0
0
28
26
2
4
4
0
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
60
55
5
12
12
0
16
11
5
7
7
0
24
21
3
2
2
0
136
130
6
15
14
1
0
0
0
0
0
0
0
0
0
0
0
0
1
1
0
213
198
15
9
5
7
1
1
1
3
1
5
3
40
BCL Community Center, pre-move ins, gas stove repairs, temp. move ins, 4-plex - turn on pilot lights,
vacant units, filter changes
TOTAL OF WORK ORDER' S COMPLETED
TOTAL OF WORK ORDER'S UNCOMPLETED
TOTAL OF WORK ORDER'S LOGGED IN
2014 Annual Report
CIHA
Page 37
76
653
98
751
Capital Improvements Inspector
James N. Casseday, Capital Improvements Inspector
Since arriving to the Capital Improvements staff, I have assisted the
maintenance staff by conducting at least four Damage Cost
Estimates and 11 Move-out inspections. I have been involved with
the inspection process for the completion of the CIHA
Administration Building and the Eagle Nest Community Center.
I am currently the primary inspector for the Eagle Nest
Development. This has allowed me to have the opportunity to work
closely with several trades to ensure that project specifications are
achieved and maintained. Part of my responsibility is to write daily
field reports outlining daily work activities, describing problems
encountered and gather information so that proper decisions can be made. As of today (10/17) a
total of 60 field reports have been written.
Finance Department
Finance Manager: Diana White
Purchasing/Procurement Officer: Missy Delgado
Accountant: Vacant
The Finance Department is responsible for all financial
transactions and financial reporting for Colville Indian Housing
Authority. Our main goal is provide management, the Board of
Commissioners, all of our funding sources, our employees, and our
tenants with complete and accurate financial information in
compliance with federal regulations and Generally Accepted
Accounting Principles.
FY 2014 has been a year of change and growth in the Finance
Department. The new Finance Manager was hired in November of
2013, just in time to work with the auditors for the FY 2013 report.
The summary of these results are posted below. The annual audit
for 2014 will be performed again by Stauffer & Associates.
Major accomplishments during FY 2014 include:
1. Restructuring of the Finance Department with the development of training plans for the
new positions of Purchasing/Procurement Officer and Accountant;
2. Implementing in-house payroll for CIHA employees;
3. Developing and revising Financial and Internal Control Policy, Personnel and Payroll
Policy, Procurement Policy, and the Credit Card Policy.
4. Providing and attending staff training for Purchasing, Procurement, Sub-contracting,
Payroll, QuickBooks and Tenant Accounting.
5. Development of checklist of needed documents for contractors and vendors.
2014 Annual Report
CIHA
Page 38
6. Work with Compliance staff on review of accounts receivable and recommended bad
debt adjustments.
7. Review of internal control processes and necessary improvements.
8. Reviewing and adjusting financial statements to more properly reflect current activities.
Planned activities for FY 2015:
1. Become fully staffed by filling the Accountant position and hiring an Inventory
Specialist.
2. Develop improved inventory processes and policy to improve accuracy, reconciliation
and controlled access to inventory.
3. Review feasibility of purchasing an inventory system.
4. Provide and attend training on purchasing, internal controls, NAHASDA essentials and
financial reporting/audits, and Tax Credit certification.
5. Cross training for all financial staff and completion of desk manuals. Development of
procedure checklists for all processes: month end, quarterly and annually.
6. Review and implement continued improvements for tenant accounting, specifically,
collections.
Summary of Audit Results for 2013
Financial Statements:
Type of auditor’s report issues:
Unmodified
Internal Control over financial reporting:
 Material weakness identified?
No
 Significant deficiencies identified?
Yes
*Year-end accruals and adjustments were required due to financial staff transition.
*Tenant inspections have improved but were still not 100%
 Noncompliance material to financial statements noted?
No
Federal Awards:
Internal control over major programs:
 Material weakness(es) identified?
 Significant deficiency(ies) identified?
Type of auditors’ report issued on compliance for major programs:
Any audit findings disclosed that are required to be reported
in accordance with Section .510(a) of Circular A-133
Identification of major programs:
CFDA Numbers: 14.867
Dollar threshold used to distinguish between Type A and Type B programs:
Auditee qualified as low-risk auditee?
2014 Annual Report
CIHA
No
None Reported
Unqualified
Yes
Indian Housing
Block Grants
$300,000
No
Page 39