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SUSTAINABLE DEVELOPMENT OF WARSAW 2014
THE SECOND INTEGRATED REPORT OF THE CAPITAL CITY OF WARSAW
The purpose of this sustainable development report is to provide
inhabitants and other stakeholders comprehensive information about
the functioning of the Capital City of Warsaw, its governance, and economic,
societal, and environmental performance.
The report describes:
• quality of life in the city,
• impact of the city on the environment,
• financial data,
• economic activity, and
• effectiveness and efficiency of public services.
Table of contents



Introduction of the Mayor of the Capital City of Warsaw, Ms. Hanna Gronkiewicz-Waltz
About the report
Basic information about the Capital City of Warsaw

THE ECONOMIC SITUATION OF THE
CAPITAL CITY OF WARSAW
15
•
•
•
•
•



Incomes
15
Expenses
17
Participatory budgeting
18
Labour market
19
Entrepreneurship
20

3
4
5
QUALITY OF LIFE IN THE CAPITAL  IMPACT OF THE CAPITAL CITY OF
CITY OF WARSAW
21
WARSAW ON THE NATURAL
•
•
•
•
•
•
•
•
Satisfaction level
of the inhabitants
Transport
Safety
Social assistance
Health care
Education
Sport and recreation
Culture
Drawing up the report
Index of GRI and ISO indicators in the report
List of used abbreviations
49
Energy and emissions 54
Noise
65
Water
71
Waste
75
Sewage
82
Greenery and protected
areas
86
ENVIRONMENT
22
25
30
34
37
41
44
46
•
•
•
•
•
•
95
96
104
2
“
Welcome to the Report on Sustainable Development of Warsaw for 2014.
Cities play a crucial role in economic and social development of countries and regions.
60 % of the population of Poland lives in cities. Residents’ requirements in terms of quality of life
and the resulting growth in consumption of goods and services generate growing demand for energy
and result in the emission of pollutants which are damaging to the environment and health of inhabitants.
Our approach to managing the functions and development of the city integrate the involvement
of local communities and other stakeholder consultations. It is difficult to speak about the sustainable
development policy of a given region or country without noting the role of cities. At the United Nations
Climate Summit (COP19), which took place in Warsaw in 2013, local governments were included, among
others, in the discussions about a global climate agreement.
This is the second iteration of Warsaw’s sustainability report. We are aware that the development
of the city can be described and evaluated on many levels. A novel feature of this edition is that,
in addition to using the G4 guidelines of the Global Reporting Initiative, this report also cross-references
and includes the indicators of ISO37120 – a standard introduced in May 2014 specifically for reporting on
the sustainable development of cities. The standard combines economic, social, and environmental
indicators from 17 thematic groups.
The first Warsaw Integrated Sustainability Report, in 2013, gained the interest of the stakeholders
of the city, the inhabitants, as well as experts in the field of sustainability reporting. This year's edition
includes an expanded range of topics, including the participatory budgeting process within city districts,
the Municipal Contact hotline 19115, and the public bicycle rental system, Veturilo, growing in popularity
among all the age groups of Warsaw inhabitants. I hope that reading the Report proves to be interesting
and useful for you.
Mayor of Warsaw
Hanna Gronkiewicz-Waltz
”
3
Basic information about the Report

In 2013 Warsaw became the first entity in the world to publish an Integrated Sustainability Report on
the basis of the latest version (G4) of the standard of the Global Reporting Initiative (GRI).

The current, second Report on Sustainable Development of the Capital City of Warsaw contains data
for 2013. For the purpose of comparison with the results of the previous report, as well as for a more
comprehensive illustration of different issues, some sections also present data for the previous years
and for the year 2014.

The Report presents the actions carried out in the city for improvement in the quality of life, the
economic situation of the inhabitants, the impact of the city on the environment, as well as the
financial performance of the city and the activities of public services, according to economic, social
and environmental indicators.

Based on the results and data that the report contains, we are also able to define the strengths and
weaknesses of the city in pursuit of sustainable development.

The Report is based on the GRI G4 indicators and the indicators of the ISO 37120:2014 standard for
reporting on the sustainable development of cities. The list of GRI G4 and ISO 37120:2014 indicators
is presented at the end of the Report.

Reports on sustainable development and responsible business are common, mainly in the private
sector. The most often applied norms are from the Global Reporting Initiative - GRI, adopted by more
than 4000 organizations (including more than 90 % of the largest companies in the world) in at least
60 countries. The cities, which report according to the GRI standard include Dartmouth, Melbourne,
Rio de Janeiro, Chicago, Amsterdam and Dublin.
4
About the Capital City of Warsaw

Official name: Capital City of Warsaw

Emblem and flag of the city:

Location of the organizational headquarters
City Hall of the Capital City of Warsaw
Plac Bankowy 3/5
00-950 Warsaw, Poland

Website: www.um.warszawa.pl, Facebook: www.facebook.com/warszawa,
Twitter: www.twitter.com/warszawa

Legal form: The Capital City of Warsaw is a Gmina with the status of a city
with the legal status of Poviat, the statute is available at:
www.bip.warszawa.pl/Menu_podmiotowe/Warszawa/statut.htm

The Mayor of the Capital City of Warsaw holds executive power. She is
elected in equal, general and direct elections, and the legislative and the
control body is the City Council of the Capital City of Warsaw.

The City Hall, along with 18 district offices, employs 7,849 people, who
execute tasks for 1,724,400 inhabitants (as at 31 December 2013)

The key municipal organizational units and municipal companies*:
•
ZTM and MZA, TW, METRO (public transport),
•
MPWiK (water supply and sewage management),
•
MPO (solid waste management),
•
ZOM and ZTP (cleanliness).
*Glossary of terms and abbreviations at the end of the Report
Warsaw in numbers
• Surface area: 517.24 km²
• The Capital of Poland - 6th country
in terms of population among the EU
states (estimated for 2013)
• Tourists (Polish and foreign, using
accommodation): over 3.7 million
people in 2013
• Population density: 3,320 people
per 1 km sq
Area and population by territory in 2014,
Central Statistical Office of Poland
5
Membership in selected associations

In 2013, Warsaw was the host city to 194 national delegations taking part in the United Nations
Climate Change Conference (COP19), chaired by the Polish Minister of Environment. Poland chaired
the United Nations Climate Change Convention from November 2013 to November 2014
(www.cop19.gov.pl),

Covenant of Mayors: European movement associating local and regional authorities, which
voluntarily participate in actions for the benefit of CO2 emission reduction, higher power efficiency
and use of renewable energy sources (www.covenantofmayors.eu),

Cities on Power (with partners from Austria, Germany, and Italy): initiative promoting the use of
renewable energy in municipal areas, the result of which was creation of the Action Plan for
renewable energy sources for Warsaw (www.citiesonpower.eu),

Warsaw, as a European metropolis, joined project LIFE+, aiming at creation of new scenic trails and
bird-watching sites on the eastern bank of the Vistula river
(www.ec.europa.eu/environment/life/funding/lifeplus.htm),

Organizations of cities, e.g. the Association of Polish Towns (www.zmp.poznan.pl/), C40 Cities
Climate Leadership Group (www.c40.org), EUROCITIES -- the network of large and medium European
cities (www.eurocities.eu), ICLEI: Local Governments for Sustainability (www.iclei.org).
6
The governance structure of the City Hall
• 18 Mayors of the Districts
Mayor of Warsaw
Deputy Mayor
of Warsaw
• Architecture and
Spacial Planning
Department
• Roads and
Transport
Department
• Road Investment
Coordination
Department
• City Development
Department
Deputy Mayor
Deputy Mayor
Deputy Mayor
of Warsaw
of Warsaw
of Warsaw
• European Funding
and Economic
Development
Department
• Municipal Waste
Management
Department
• Infrastructure
Department
• Environmental
Protection
Department
• Housing Policy
Department
• Education
Department
• Health Policy
Department
• Social Welfare
and Projects
Department
• City Heritage
Preservation
Department
• Public Safety and •
Crisis Management
Department
•
• Real Estate
Management
Department
•
City Cleck
Office of the
Mayor
• Accounting and
• Administration
Countersignature
and Resident Services
Department
Department
Biuro Audytu
Wewnętrznego • Geodesy and
•
Cadastre Department
Human
Resources
• IT and Data Processing •
• Culture Department Department
Department
• Legal Department • Ownership
Governance
• Sports and
Department
Recreation
Department
• Warsaw City
Council
• Public
Department
Communications
Centre
• City Register
Office
Source: http://bip.warszawa.pl/NR/rdonlyres/69550042-2739-412A-B0504C8A495C3661/1039764/20141204_schemat_urzad1.pdf as of December 2014
Treasurer
of Warsaw
Budget Planning
Department
Taxes and
Vindication
Department
• Scrutiny Department
• Fiscal Debt Policy
and Liquidity
• Security Department
Management
Department
• City Hall Management
Department
• Public Procurement
Department
7
The Mayor of the Capital City of Warsaw

The Mayor of the City of Warsaw since 2006 is Hanna Gronkiewicz-Waltz. In November 2014, she was
elected for a 3rd term of office with the support of 58.64 % of voters.

The Mayor of the city holds executive power and is elected in common municipal elections. The Mayor is
elected for 4 years. There are no restrictions as to the number of terms of office one person may exercise.

According to The Warsaw Barometer survey of June 2014, Hanna Gronkiewicz-Waltz is evaluated well by
55 % of Warsaw inhabitants; 58 % considered her effective and said she efficiently manages the city.
8
Stakeholders of the Capital City of Warsaw
Inhabitants
• including the disabled, pupils and students, unemployed, young
parents, 50+, people who moved due to work, migrants, inhabitants of
limited use areas, etc.
Institutions
• e.g. culture, universities, etc.
Political services
Administrative bodies
• e.g. health, safety, etc.
• e.g. district offices, voivodeship offices, government of Poland, Ministry
of Environment, Ministry of Economy, European Union bodies, etc.
Non-governmental organizations • e.g. global, local, etc.
Poland
World
Employees
Suppliers
• e.g. Mazowieckie Voivodeship, other cities of Poland, neighbouring
gminas, etc.
• e.g. neighbouring countries, partner cities, city organizations, etc.
• e.g. City Hall, district offices, subsidiaries, trade unions, indirect – e.g.
security, etc.
• e.g. electric energy, heat, gas, water, etc..
Tourists
• e.g. from Poland, from abroad
Business
• e.g. international corporations, national entrepreneurs, investors, etc.
Media
Environment
• e.g. local, national, international, etc.
• e.g. greenery, air, etc.
9
City – Inhabitants Dialogue

Initiative Warsaw 19115 is a common contact centre of the City Hall, district offices and municipal
units, created in order to facilitate contact with inhabitants. The slogan Zmieniajmy Warszawę.
Razem! (Let's change Warsaw. Together!) encourages presenting ideas for improvement of the city
as a place in which to work and live. Such centers already operate successfully in other cities of
Western Europe, e.g. in London and Berlin. The Center is open 24 hours a day, 7 days a week, and
the consultants receive approximately 1,000 requests for information or intervention per day – the
most often raised issues include: municipal transport, infrastructure, and waste.

Five forms of contact: phone number 19115, self-service website, mobile application, e-mail, chat.

The city also has a special website, where it informs inhabitants about ongoing social consultations.
In 2013, it informed about 22 consultations. http://konsultacje.um.warszawa.pl/konsultacje. The
City Hall is involved in a number of initiatives aimed at assessment of the satisfaction level of
inhabitants. These include:
•
Regular statistical surveys and evaluations of the satisfaction level of the inhabitants in various
spheres of their lives,
•
Social consultations,
•
Detailed studies of quality of life in the city.

Cooperation of the non-governmental and the local communities of the Capital City of Warsaw
takes place under the Commission of Social Dialogue, making the NGOs the main partner in
development of solutions in particular areas of public tasks that are the responsibility of the city. In
order to reinforce and deepen this cooperation, the Social Dialogue Forum has also been opened.
Warsaw cooperates with NGOs not only in execution of public tasks for sustainable development,
but it also grants them subsidies and small grants. Since 2010, The City also organizes a contest for
the best non-governmental initiative S3EKTOR, in which both a legal person, as well as a natural
person may take part. The Metropolitan Citizenship Cooperation Center supports the activity and
initiatives created by citizens to solve social problems and improve life quality in a given community
of Warsaw.
M
m
10
The City as an employer

In 2013, the City Hall, along with the offices of 18 districts, directly employed 7,849 employees
(200 employees more than in 2012). There were 455 officials per 100,000 inhabitants of the capital.
The total number of employees employed by City Hall in 2013, according to type of employment and
type of employment contract
Position with a
defined term
Indefinite
employment
For a limited
time
Temporary
Total
men
5
1955
168
115
2243
women
2
5010
297
297
5606
total
7
6965
465
412
7849
Bielany District
Source: own source of the Capital City of Warsaw
11
The City as an employer
The quantity and percentage* of employees of the City Hall employed in 2013, by gender and age
age
female
male
total
<31
171
26,23 %
85
29,11 %
256
27,12 %
31-40
108
5,83 %
51
6,27 %
159
6,09 %
41-50
50
4,38 %
19
4,5 %
69
4,41 %
51-60
35
2,11 %
25
4,95 %
60
2,77 %
>60
2
0,67 %
8
3,02 %
10
1,78 %
total
366
6,53 %
188
8,38 %
554
7,06 %
The quantity and percentage* of employees of the City Hall dismissed in 2013, by gender and age
age
female
male
total
<31
97
14,88 %
47
16,1 %
144
15,25 %
31-40
89
4,8 %
53
6,98 %
142
5,44 %
41-50
40
3,5 %
19
4,5 %
59
3,77 %
51-60
73
4,39 %
22
4,36 %
95
4,38 %
>60
50
16,84 %
44
16,6 %
94
16,73 %
total
349
6,23 %
185
8,25 %
534
6,8 %
12
Source: own source of the Capital City of Warsaw
The City as an employer – development
In 2013, the Warsaw City Hall did not conduct a review of professional career development among employees,
during which employees have an opportunity to present their development needs. Data regarding training
needs are transferred to the Human Resources Development Section.
7281 employees are part of the regular assessments (5392 women and 1979 men), which constitute 92.8 % of
all the employed.
In 2013, the employees of offices and branches of the Warsaw City Hall did not take part in trainings in anticorruption procedures. According to the regulations of the Code of Ethics, employees at all levels of
municipal administration and those dealing with recruitment are required to act ethically, including
reporting of the observed cases of corruption.
Total number of training hours by gender and type of position in 2013
Number
of people
trained by gender
and type
of position
in 2013
Liczba
osób
przeszkolonych
w podziale
na płeć
oraz rodzaj
stanowiska 2013 r.
3 834
47 289
19 667
14 730
1 422
1 206
634
9 174
Kobiety
Women
Women
Mężczyźni
Men
Men
Managerial
kierownicze
positions
Other
pozostałe
Mężczyźni
Kobiety
Women
Men
Kierownicze
pozostałe
positions
13
Source: own source of the Capital City of Warsaw
The City as an employer – remuneration

The ratio of average basic remuneration of men and women to the average remuneration in the City Hall
in the case of the top positions (director and head) was slightly higher in the group of women, while on
other positions – higher among men.
The ratio of average basic remuneration for men and women on selected positions to
the average remuneration in the City Hall
(as at the date of 30.06.2013)
position
female
male
Department Director
226,77
224,87
Head
151,94
151,69
Chief Specialist
111,67
115,14
Inspector
89,65
90,77
Sub-inspector
77,98
78,81
Clerk
63,6
64,74
Junior Clerk
59,91
61,3
Total
98,45
103,89
14
Source: own source of the Capital City of Warsaw
The economic situation of Warsaw

Income of the Capital City of Warsaw

In 2013, the income increased year to year by 2.4 %, i.e. by PLN 281.7 million, and amounted to PLN 12.2
billion

The budget of the Capital City of Warsaw includes income from 90 sources

The largest source of income: PIT - PLN 3 billion 678 million
Main sources of Warsaw income
The income tax paid by the inhabitants of
Warsaw and the companies having their
registered offices in Warsaw
Subsidies and subventions from the State
budget
16%
6%
34%
13%
Local taxes paid by the inhabitants of Warsaw
Property of the city: rent, lease, sale, services
15% 16%
Detailed information on all
tasks performed by the city,
and also by particular districts,
are outlined in the document
Report from execution of the
budget of the capital city of
Warsaw in 2013, which is
available on the website
www.bip.warszawa.pl or in the
seat of the City Hall in Warsaw
at ul. Kredytowa 3.
EU programmes
Other sources
Source: http://www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu,
http://www.bip.warszawa.pl/dokumenty/budzet/2013/budzet_2013_kompendium.pdf
15

Income of the Capital City of Warsaw

The Capital City of Warsaw has the biggest budget among the cities being capitals of voivodeships in
Poland. After calculation, the budget per 1 inhabitant amounted to PLN 7,114 in 2013. The next largest
city in terms of population in Poland – Cracow – is in the 12th place with the amount of PLN 4,922 and the
third – Łódź – with the amount of PLN 4,997, was in 11th place.
The income of the Capital City of Warsaw in PLN per 1 inhabitant
in comparison to selected cities in 2013 [PLN].
7114
M.ST. WARSZAWA
5992
GDAŃSK
5720
WROCŁAW
RZESZÓW
LUBLIN
KIELCE
KATOWICE
TORUŃ
OLSZTYN
OPOLE
ŁÓDŹ
KRAKÓW
POZNAŃ
4000
5190
5163
5121
5115
5100
5080
5032
4997
4922
4853
4500
5000
5500
6000
6500
Source: Statistical yearbook of Warsaw for 2014, Central Statistical Office of Poland, December 2014
http://warszawa.stat.gov.pl/publikacje-i-foldery/roczniki-statystyczne/rocznik-statystyczny-warszawy2014,6,4.html
7000
7500
16

The expenses of the Capital City of Warsaw

In 2013, the expenses amounted to PLN 12.1 billion (PLN 450 million less than in 2012), and PLN 1 billion
891 million was allocated on the expenses for investments. It is the total value of execution of expenses of
the Capital City of Warsaw for implementation of municipal and district investment projects, as well as
other property expenses.

In 2013, the budget surplus amounted to nearly PLN 75 million

The largest investments related to transport and road infrastructure. They included:
• construction of the central section of the 2nd line of the subway
• construction of ul. Nowolazurowa at the section from Al. Jerozolimskie to the AK Route
The expenses of the Capital City of Warsaw 2012-2013
% of use of the budget in 2013
mln
PLN zł
billion
5 0.00
5
4 0.00
4
3 0.00
3
2 0.00
2
33%
22%
9%
9%
7%
7%
1 0.00
1
0.00
2012
2013
Source: http://www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu
3%
4%
2%
3%
1%
While executing the tasks,
both current as well as the
investment tasks, the
Warsaw City Hall makes
efforts to make Warsaw a
modern, well-connected
city, friendly to the
inhabitants.
* „Janosikowe” – the
compulsory payment
to the state budget
17
Participatory Budgeting of Warsaw

In the period from 2 to 31 December 2013, the City conducted social consultations relating to the
Participatory Budgeting for 2015.

The participatory budgeting is an initiative, during which the inhabitants decide on the disbursement of
parts of the budget of a city district. The amount from 0.5 up to 1 % was taken out of the budget of each
Warsaw district and the inhabitants of a given district could decide on the allocation of this amount.

The consultations related to the decision, worked out by the Teams for the participatory budget, related to
the course of the process in a given district, i.a. to territorial division of the district, as well as division of
the amount given to the disposal of the inhabitants into particular areas. 23 information and consultation
meetings took place in 18 districts as a part of the consultations.

Within the participatory budget, more than PLN 26 million was available for distribution, 98.65 % of which
will be used. More than 2200 projects were submitted, 1390, relating to 18 Warsaw districts, were
qualified for voting, 336 of which were selected for implementation.

The first edition of the budget demonstrated that the inhabitants want to co-create and co-manage the
space, in which they live and work. In total, almost 167,000 of Warsaw inhabitants gave their vote, 72 %
did so via the Internet. The majority of them - 57.8 % of the voters - were women. The project having the
greatest number of votes had 6,534 votes.
18
Source: www.konsultacje.um.warszawa.pl/konsultacje
The labour market in Warsaw

In 2013, Warsaw had 808,537 employed persons - in December 2013, on average, there were 469
employed persons per 1000 people (on average in the country – 226),

In 2013, 54,842 unemployed were registered (51.9 % of which were men), 30 unemployed could be
attributed to one job offer, general unemployment rate in the capital city of Warsaw amounted to 4.8 %,

Average gross monthly remuneration increased and reached, in 2013 in the capital city of Warsaw, PLN
5226.05 gross (as compared to PLN 5077.53 gross in 2012) - it exceeded the average remuneration in the
Mazowieckie Voivodeship (by 9.5 %) and the average remuneration in the country (by 34.8 %).
Professionally active in the capital city
of Warsaw
900000
800000
808537
Youth Unemployment
700000
Registered unemployed aged 24 and less:
4 205, which constitutes 7.7 % of all
unemployed in Warsaw (Poland – 27.3 %)
600000
500000
Unemployment structure
400000
The greatest share among the unemployed
can be attributed to women aged 25-34 (15.1
%), as well as men above 55 years of age
(14.7 %)
300000
200000
100000
54842
0
PRACUJĄCY
Employed
Registered
unemployed
BEZROBOTNI
ZAREJESTROWANI
19
Source: Central Statistical Office of Poland, 2014
City activity for the benefit of entrepreneurship

Registered companies: 371,476 (data as of December 2013)

Active actions supporting entrepreneurship constitute the basis for economic
development of Warsaw. In 2013, the Capital City of Warsaw initiated many
national and international partnership projects:


The Centre of Entrepreneurship Smolna - the incubator of start-ups,
new business opportunities, the center for meetings and events, and
finally the modern technological space of Warsaw.

The city co-organizes the Work and Entrepreneurship Fairs and
participates in foreign investment fairs in Cannes and Munich.

The Warsaw Tourist Organization promotes the capital city as a tourist
destination and a place for organizing international conferences.

The Warsaw City Hall executes, along with the Stock Exchange and the
Aula Polska, the project Warsaw Startup Space, supporting
establishment of new innovative companies.

Warsaw was ranked on 6th place in the category Top 10 Major European
Cities - Business Friendliness, in the ranking European Cities and
Regions of the Future.
Entrepreneurship of Warsaw in numbers
• Implementations in the years 2007-2013:
• 7,800 information, advisory and training
services for entrepreneurs,
• 50,000 people participating in the initiatives
promoting entrepreneurship culture,
• 3,000 subsidies granted on establishment of
business operations
• The most important projects of 2014-2022:
• Targowa Creativity Center - project executed
under Integrated Revitalization Program of the
Capital City of Warsaw (the key revitalization
project – Construction of Local Centers)
• Economic promotion of the Warsaw
metropolitan area – the Warsaw Functional
Area
• Pro-entrepreneurship education for children
and teenagers
Warszawa 2.0, the Capital City of Warsaw,
Warszawa 2014
According to CBRE European Investor Intentions Survey 2013, Warsaw came
in 5th in the category of European cities most attractive for investment.
20
Quality of life in the Capital City of Warsaw

The Capital City of Warsaw analyzes and examines social effects of undertaken activities. Management
of all municipal investment projects in area of services and infrastructure intends to create better
conditions for the inhabitants, companies, visitors and investors. The City involves local communities
through its activities, such as provision of services in the scope of transport, culture, health and education.
The City also uses other methods to involve local communities:

through dialogue, e.g. social consultations (konsultacje.um.warszawa.pl), participatory budgeting
(twojbudzet.um.warszawa.pl), crowdsourcing (zmieniamywarszawe.pl, otwartawarszawa.pl), as well as participation in
creating places of local activity (inicjatywa.um.warszawa.pl);

through contracting non-governmental organizations to execute public tasks (ngo.um.warszawa.pl).

Opinions of the inhabitants on the quality of the selected services provided by the City (i.e. transport,
health care and education) and their improvement in recent years, have been presented in the previous
parts of the report. The presented data come from the survey Warsaw Barometer (Barometr
Warszawski).

In 2013, the survey of Quality of living of the inhabitants of Warsaw districts was also conducted among
the inhabitants of all 18 Warsaw districts. The survey was executed between October and December 2013
on a random, representative sample of the inhabitants of Warsaw districts.
21
The satisfaction of the inhabitants
Surveys of the satisfaction level of the inhabitants (2013) confirm that more than 80 % of Warsaw inhabitants
are satisfied with life in the city, their district and the vicinity of their place of residence. However, only 36 % are
satisfied with the economic, social and political situation of the Capital City. The report is an attempt to provide an
answer to the relation between the functioning of the city and the quality of life and satisfaction of the inhabitants.

How satisfied are you with the life in…?
Are you satisfied with…?
22
Source: http://www.um.warszawa.pl/jakosc-zycia-2014/index.php?dzielnica=Warszawa
Satisfaction level of the inhabitants
According to the results of the survey, as much as 81 % of Warsaw inhabitants are satisfied with their life
in Warsaw (83 % of the respondents declared satisfaction with the life in their district).

Although most of the respondents are satisfied with their lives and the municipal services (73 %), they
assess the general condition of the society, economy and politics in their city slightly more critically.


73 % of the respondents declared that there is nothing missing in the vicinity of their domicile.
Services related to functioning of public transport and education received the best note from the
Warsaw inhabitants. The issues related to social aid, functioning of the Municipal Guard and health care
were evaluated the most harshly. These results are related to the level of expenses of the city in different
fields: transport (33 %), education (22 %), health care and social aid (9 %), safety (2 %).

23
Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/jako-ycia
Satisfaction level of the inhabitants
The highest number of respondents identifies traffic jams and poor condition of roads and sidewalks as
a problem existing in the area of their residence. Issues related to the quality of drinking water, cleanliness
and order, as well as greenery maintenance are indicated as a problem relatively less frequently.

24
Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/jako-ycia
Transport

In 2013, the City allocated PLN 4 billion 58 million
(33.4 % of the city budget) in transport
investments and current maintenance of public
transport. Investment expenses on mass transport
from the budget of the Capital City of Warsaw
amounted to PLN 1,033 million, while on road
infrastructure - PLN 307 million.

In 2013, the public transport transported more
than one billion passengers, that is 0.3 % less than
in 2012 (61.43 million cases of transport per
100,000 inhabitants).

The survey presented further in the report shows
that public transport is the best assessed urban
service.
The number
of passengers
tranported
Number
of transits
daily daily
(in thousands)
(in
thousands)
Bus
bus
Tram
Metro
Warsaw Fast
City Rail
In 2013, the following corresponded to 100 000
inhabitants of Warsaw: 144.8 km of public roads, 171.6
km of bus routes, 21.2 km of tram lines, 8.5 km of the
Warsaw Fast City Rail routes, and 59,800 passenger
cars.
2013 was a record year for air transport in Warsaw - during this year, the Frederick Chopin
Airport handled more than 10 million travelers (10,683,706) for the first time in history. Never
before the traffic in the Warsaw airport was so high (increase by 11 % since 2012).
Fot. Zbigniew Panów
Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-komunikacja-miejska
www.lotnisko-chopina.pl/pl/biznes/uslugi-lotnicze/potencial-lotniska/fakty-i-liczby/fakty-i-liczby
Central Statistical Office of Poland, 2014
25
Transport
For Warsaw, the year 2013 meant intensive bicycle infrastructure development. More than 30 km of new
bicycle paths were built (increase by 13 % as compared to 2012), the number of bicycle parking places in
the city was doubled (to more than 5,700), the bicycle network Veturilo, created in 2012, was expanded.
Investments in bicycle infrastructure provide environmental (reduction in emission), social (improvement
in health and well-being of users), as well as financial and economic benefits (extension of the productive
time and the time intended for rest due to reduced street traffic).

Veturilo and Bemowo Bike in 2013:

173 stations (100 stations more than in 2012) and 2,650 bicycles
244,800 – average monthly number of check-outs
4,697 – the record daily number of check-outs (15.05.2013)
1,849,763 – number of check-outs during the year
ca. 150,000 users (increase in the number of users
by 180 % as compared to 2012)

Thanks to consequent investment projects during three seasons (2012-2014), Veturilo became the
seventh largest public bicycle system in Europe and joined the group of the 10 best bicycle systems of the
world according to the ranking of the Journal "USA Today" (2013). In 2014, the total number of check-outs
exceeded 4 million, 30 new stations were built (203 stations in total), the number of single-track vehicles
exceeded 2981. At the end of the season 2014, more than 223,000 users were registered in the system.
Source: Central Statistical Office in Poland, 2014 http://www.nextbike.pl/news000.html and
https://www.um.warszawa.pl/sites/default/files/attach/aktualnosci/veturilo_-_podsumowanie_sezonu_final.pdf
Fot: www.veturilo.waw.pl

26
Transport

Park&Ride, a municipal car parks system, has been functioning in Warsaw.

It is a network of car parks designed, first of all, for people, who travel from the outskirts of
Warsaw by means of individual transportation and use municipal transport to get to the city
center.

The drivers leave their vehicles at the designated places (on the basis of a valid ticket) and then
get on the public transport, continuing their journey to the city center this way.

In 2013, Park&Ride included 13 car parks with nearly 4,800 parking places.

In 2013, there were 57 bicycle parking spaces B+R allowing parking of 1,132 bicycles. 42 of them
(from 990 bicycles) belong to ZTM, and the rest are car parks of other institutions (districts,
subway, railway).

The system contributes to the reduction in the number of vehicles moving through the city,
which favourably affects environmental protection and reduction in automobile traffic intensity.
Source: www.ztm.waw.pl/parkujijedz.php?c=116&
Central Statistical Office of Poland, 2014
27
Transport
Delay during 1-hour drive
during rush hours

According to TomTom European Traffic Index 2013, Warsaw is at
the 3rd place among the most congested cities in Europe (3/60).
The "congestion" ratio of the city amounted to 44 % (insignificant
decrease since 2012). A higher or equal ratio could only be found
in Moscow (65 %) and Istanbul (57 %).

According to the report, the average delay caused by an hour-long
drive during rush hours in Warsaw amounts to 55 minutes – this
means that during rush hours the travel takes nearly twice as long
as normal. The annual delay for a 30-minute drive amounts to 110
h. The largest road traffic intensity was recorded during Friday
evenings. In the mornings, the streets of Warsaw are the most
busy on Mondays. In 2013, the day with the most traffic was
Friday, 24th May.

Warsaw is aware of the problem of excessive road traffic intensity. Thanks to urban investment projects in bicycle
infrastructure, more and more inhabitants choose bicycles for daily drives to work and school. Within the next
five years, thanks to the EU funds, Warsaw plans to build more than 100 km of new bicycle routes along the main
transport routes. The parking system Park&Ride is also developed, as well as a paid parking zone system in the
city center. By means of these, as well as many other actions related to, among others, permanent improvement
in quality of the municipal transport, Warsaw implements the strategy of limiting vehicle traffic in selected areas
of the city.
Source: www.tomtom.com/lib/doc/trafficindex/2013-1101%20TomTomTrafficIndex2013Q2EURkm.pdfhttp://www.nextbike.pl/news000.html
Strategia zrównoważonego rozwoju systemu transportowego Warszawy do 2009 roku i na lata kolejne,
Warsaw 2012
28
Traffic safety

Although, in the last decade, the number of road accidents decreased (21 %), it increased again in 2013.
As compared to 2012, the number of accidents increased by 221, the number of casualties increased by
222, and the number of fatalities increased by 19.

The main problem of traffic safety in Warsaw (cause of more than 40 % of accidents) is the steadily low
level of pedestrian traffic safety. The most frequent reason for this type of accidents is incorrect driving
through pedestrian crossings (more than 50 % of events) 2.4 % of accidents were caused by inebriated
drivers (increase since 2012 by 1.9 %).

The fatalities rate per 100 accidents in 2013 amounted to 6.1, while the fatalities rate of transport per 100
000 inhabitants – 4.29.
year
accidents
casualties
injured
fatalities
2013
1210
1442
1368
74
2012
989
1201
1146
55
2011
1056
1323
1233
90
2004
1535
1964
1822
142
Source: ZDM, 2014
29
Safety

Public safety and maintaining order is the responsibility of both the state authorities (police and fire brigade),
as well as the municipal authorities (Straż Miejska) The expenses for implementation of investment projects in
the sphere of Safety and public order in 2013 amounted to PLN 3.3 million, while other property expenses
(subsidy for the State Fire Department) - less than PLN 0.5 million.

The following statistics indicates a significant growth in public safety since 2000. The number of crimes in the
period of 2000-2013 decreased by more than 40 %. In 2013, Warsaw was ranked at 6th place in crime level as
per 100,000 inhabitants and, at the same time, at 1st place among the big voivodeship cities with population
bigger than 400,000 inhabitants.
Number of crimes recorded in the capital city of Warsaw in 2013
Source: Central Statistical Office of Poland, 2014
Komenda Stołeczna Policji, 2014
30
Public safety

In 2013, 55,669 crimes and 129,799 common offences were recorded. 82.6 % of them were criminal
offences, 9.5 % - business offences, 6.4 % - road offences, and 1.5 % - other types. The number of crimes
against property per 100 000 inhabitants amounted to 2 133.91, the number of crimes against life and
health - 48.4, and the number of homicides - 2.32 (40 cases). As compared to the previous year, a
decrease in 7 major categories of crimes was observed all over the area under the supervision of the
Warsaw Police Headquarters. There was a decrease in the number of assaults (by nearly 30 %), fights and
batteries (by 30 %), homicides (by 30 %), as well as theft with burglary (by 13 %) The number of cases of
theft of vehicles slightly increased (by 2 %). In 2013, in the Warsaw Police Headquarters, a Department for
Recovery of Property was created. Its officers recovered property worth almost PLN 1 million.
Offences by type
Level of detectability of offences by type
against property
przeciwko
mieniu
26%
Criminal
kryminalne
37%
Economic
gospodarcze
6%
69%
66%
against public
przeciwko
security and
bezpieczeństwu
in transporti w
publicznemu
komunikacji
against life
and
health
przeciwko
życiu
i zdrowiu
Road
drogowe
97%
2%
inne
other
0%
100%
Source: GUS, 2014
www.policja.waw.pl/portal/pl/53/30663/Stoleczni_policjanci_podsumowali_2013_rok.html
Komenda Stołeczna Policji, 2014
31
Public safety

In 2013, 9,407 officers were employed in the Warsaw Police Headquarters (545 police officers per
100,000 inhabitants), and in the Municipal Guard - 1 526 guards. The average waiting time for receipt
of a call by the Police amounted to 29 seconds (data for the Warsaw Police Headquarters), and the
average reaction time - 10 min and 57 sec (in 2012 - 15 min 15 sec). It is worth paying attention to the
large, by nearly half an hour, improvement in average response time of the police to an event in the
road traffic. In 2012, it amounted to 50 min, in 2013 – 15 minutes.*

To ensure the best communication with the inhabitants and facilitate mutual exchange of information,
the Police organized 122 social debates, attended by 4,800 participants.

The police officers paid a lot of attention to shaping the principles of proper conduct with regard to
safety among children and teenagers. They organized training workshops for educators and teachers
of legal education, prophylactic and educational program under the name Kibic (Sports Fan), activities
Stop Przemocy w Szkołach (Stop Violence at Schools), programs Z Borsukiem Bezpieczniej (It's Safer
with the Badger) and Bezpiecznie nad wodą z Kapitanem Wyderką (Be Safe at the Water with Captain
Otter).
Police, fot. Tomasz Nowak, Archiwum www.warsawtour.pl
Municipal Guard, fot. Tomasz Nowak, Archiwum www.warsawtour.pl
Source: GUS, 2014
www.policja.waw.pl/portal/pl/53/30663/Stoleczni_policjanci_podsumowali_2013_rok.html
32
Public safety

According to the survey conducted within the framework of the Warsaw Barometer in November 2013,
the vast majority of the inhabitants of Warsaw feels safe in their district – 80 % of the surveyed gave
positive answers.
What – in general – is your opinion about safety in the city?
2013
Very well
Rather good
Rather bad
Very bad
It is hard to tell
Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/2013
33
Public buildings




In 2013, Warsaw had in total over 885 thousand apartments (13 thousand apartments more than in 2012). The average
usable floor space of an apartment amounted to 58.7 m2, and the number of people per 1 room amounted to 0.61. 1,087
new residential buildings were commissioned, including 634 individual buildings (more than 1 thousand apartments), 444
buildings held for sale or rental (more than 11 thousand apartments), 6 cooperative buildings (nearly 662 apartments)
and 3 municipal buildings (147 apartments).
In the years 2007-2013, PLN 453.2 million was spent on public buildings, and 2345 apartments were brought into use.
Despite this, the number of apartments in Warsaw, which can be rented from the city, has been systematically
decreasing each year. The most important reason for such state of affairs was resale of apartments to their tenants,
as well as taking over apartments by the heirs of the former owners and evicting people from apartments, which are no
longer suitable for use.
In 2013, the expenses for the investment tasks in the program "The municipal residential resources and other tasks
associated with provision of housing premises" amounted to PLN 68.8 million.
In 2008, the capital city had 96,874 municipal apartments, and in 2012 – 85,643 (decrease by more than 11 thousand
apartments). According to the forecast*, at the end of 2017 Warsaw will have 81,592 municipal apartments (decrease by
almost 2,800 since 2013). In the nearest 5-year period, it is thus planned to substantially slow down the pace of decrease
in the number of municipal apartments, as compared to the previous corresponding period.
The number of municipal apartments in Warsaw in the period of
2008-2017
120000
100000
96874
85643
83582
*The forecast included in the Long-term
Program for management of residential
resources of the Capital City of Warsaw
for the years 2013-2017.
81592
80000
60000
40000
20000
Difference
2012-2008
Difference
2017-2013
0
2012
2008
2013
2017*
-1990
-20000
-11231
Source: GUS, 2014
Wieloletni program gospodarowania mieszkaniowym zasobem m. st. Warszawy na lata 2013-2017, Warsaw 2012
34
Public buildings
Number of municipal housing premises in Warsaw in the years 2002-2013
120000
100000
80000
60000
40000
20000
0
111982
2002
110703
2003
107886
2004
104646
2005
101605
2006
99299
96874
94287
91388
89169
85643
83582
2007
2008
2009
2010
2011
2012
2013
Number of social housing premises in Warsaw in the years 2002-2013
6000
5000
4000
3000
2000
1000
0
1548
1799
2080
2278
2002
2003
2004
2005
2430
2712
2840
3146
2006
2007
2008
2009
3666
2010
4299
2011
4896
2012
5625
2013
On 31.12.2014, the number of households awaiting rental of an apartment from the City amounted to 3,952 in total,
including 3,179 households waiting for rental of a social apartment. The period of waiting for the municipal apartment,
depending on the type of qualifications to provide housing assistance (apartment for indefinite time, social apartment,
changing the apartment, etc.), ranges from several months up to several years. The longest waiting time can be observed
in districts with few residential resources.
Source: own source of the Capital City of Warsaw
35
Social assistance

The city budget financed the activities of institutions providing assistance, care and education of children and
teenagers without parents' care, where, in 2013, more than 800 students stayed in total, as well as 16 municipal
social aid units, where 2,600 of visitors stayed. The City also finances 84 % of maintenance of 5,311 spaces in
nurseries.

The City also provides aid to persons being in a difficult financial situation, performs tasks related to paying
benefits, as well as accepts and examines requests for benefits, such as: family, maintenance, social security and
aid for the poorest families. In 2013, PLN 827 million was allocated on tasks related to social aid, including
investment projects in the Social Aid Program, on which the capital city of Warsaw spent the amount of PLN
20.3 million.

The coefficient of the number of the inhabitants of houses and social aid institutions per 100,000 people
amounted to 200. During the census of 2013, 1986 homeless people stayed in Warsaw (106.41 – the number of
homeless people per 100,000 inhabitants).
Daily support institutions
in Warsaw in 2013
Care and educational facilities
in Warsaw in 2013
institutions
wards
care
78
2,845
599
specialized
streetwork
13
1
321
63
38
in combined forms
3
121
institutions
wards
intervention
2
56
family
5
27
social
13
specialisttherapeutic
1
Source: GUS, 2014
www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-pomoc-spo-eczna
36
Healthcare

In spite of the fact that the statutory obligation of financing and maintenance of health service rests with
the NFZ (National Health Fund), Warsaw spent PLN 243 million on health protection (PLN 90 million more
than in 2012).

Warsaw invests in infrastructure of municipal medical entities through their expansion, modernization
and provision of additional equipment and medical apparatus. These actions result in increase in the
scope and improvement in quality of the provided medical benefits, as well as increase in safety of
patients. In 2013, Warsaw transferred PLN 41.3 million for implementation of investment projects,
including PLN 36.6 million for construction and modernization of health care facilities and 4.7 million for
purchase of medical equipment and apparatus.

Apart from the investments, the City financed 14 health programs and 3 tasks related to preventive
healthcare and health promotion (PLN 19.2 million). The programs were dedicated, among others to
pregnant women, students of Warsaw schools and people above 65 years of age. years of age. The
number of recipients of the programs was at the level of 416,000 people.
In 2013, Warsaw was a member of:

The European Network of Healthy Cities of the World Health Organisation

The Working Group for Health of the EUROCITIES organization

The Association of Healthy Polish Cities
37
Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-ochrona-zdrowia
Healthcare

Warsaw health care service in numbers:

Average life expectancy: 75.2 years – men and 81.7 years - women

Numer of in-patient hospital beds per 100 000 population: 722.2

Number of physicians per 100 000 population: 457.8

Under age one mortality per 1 000 live births: 2.8

Numer of midwifery personnel per 100 000 population: 90.2

Numer of nursing personnel per 100 000 population: 811.6

Numer of medical advices per one inhabitant: 10.1 and dental advices: 1.4

Number of population per one health clinic: 1,601 and one pharmacy: 2,855
Source: GUS, 2014
Okręgowa Izba Lekarska w Warszawie, 2014
own source of the Capital City of Warsaw
38
Health

According to the survey conducted within the framework of the Warsaw Barometer in
November 2013, the vast majority of the inhabitants of Warsaw negatively assesses the
quality of functioning of public health service – 65 % of the surveyed gave it negative
marks. According to the respondents, the problems of health service are an issue, which the
City should deal with in the first place (14 % of all the answers).
What – in general – is your opinion about the quality of functioning of public
health care in the city?
28%
Bardzo
dobrze
Very good
12%
Ratherdobrze
good
Raczej
3%
37%
20%
Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/2013
Raczej
Ratherźle
bad
Bardzo
źle
Very bad
Trudno
powiedzieć
Very bad
39
Health
 The
Capital City of Warsaw is responsible for part of the medical market in the capital (ca.
20 % of the base of the public hospital health care, ca. 15 % of the share in the market of
hospital benefits financed by the NFZ, and ca. 50 % of open health care - item). In its
structure, this Warsaw market is divided between seven autonomous forming entities. The
Warsaw inhabitants may also use the benefits granted by non-public entities, some of which
signed contracts with the NFZ. The National Health Fund, as a benefit payer, manages the
funds available for their provision.
 The owners
of the medical entities:
 The Capital City of Warsaw
 The Self-government of the Mazowieckie Voivodeship
 Warsaw Medical University
 Medical Centre for Postgraduate Education
 The Ministry of Health
Specjalistyczny Szpital im. Świętej Rodziny ul. Madalińskiego
 Ministry of Internal Affairs
 The Ministry of National Defense, as well as non-public entities.
Source: own source of the Capital City of Warsaw
40
Education

In 2013, the City received from the State budget on funding educational tasks PLN 1.35 billion
of subventions, which covers 51.7 % of PLN 2.61 billion of expenses for education. PLN 134 million
was allocated on the investments themselves.

Contributions of parents cover 8 % of the costs of kindergarten maintenance, the remaining 92 %
is funded by the City.

In the school year 2013/2014, 72,733 children benefitted from different forms of kindergarten
education, 5.2 % more than the year before, thanks to opening of 7 new kindergartens. At the same
time, the number of kindergarten children increased by 6.7 %, which requires maintenance
of a high rate of construction of new kindergartens.

Warsaw students obtain the best results in Poland in the 6th grade tests and lower secondary
school examinations.
3,00 mld zł
2,50 mld zł
+888 mln zł
tj. 52%
2,00 mld zł
2,61 mld zł
1,50 mld zł
1,00 mld zł
1,72 mld zł
0,50 mld zł
Lower secondary school nr 47 ul. Grenady
0,00 mld zł
2005
2013
41
Source: http://edukacja.um.warszawa.pl/edukacja-warszawska/informacje-o-realizacji-zadan/6546-informacja-ostanie-realizacji-zadan
Education
Educational institutions in Warsaw in 2013
run by the Capital City of Warsaw
non-public
type of institution
number of
institutions
including special
institutions
number of institutions
kindergartens
334
9
462*
primary schools
212
37
99
lower secondary schools
152
39
80
general secondary schools
100
8
49
specialized secondary
schools
9
1
-
post-secondary school
30
1
-
technical secondary
60
3
-
primary vocational
26
7
other institutions
110
41
*along with day care centers and pre-primary education establishments
Source: own source of the Capital City of Warsaw
GUS, 2014
42
Education
Warsaw education in numbers:
1. In 2013, Warsaw had 225,000 students in public institutions and 58,000 students in non-public
institutions.
2. The number of students of technical secondary schools slowly increases (2010/2011 – 15,700,
2013/2014 – 17,500), and the number of students of general secondary schools decreases (2010/2011 –
48,300, 2013/2014 – 45,600), which positively affects adaptation of the educational profile of graduates
to the labour market requirements.
3. More than 21,000 teachers and 10,000 administration employees were employed in public institutions.
Ca. 11 children can be attributed to 1 teacher.
4. In 2013, more than 13,000 students of Warsaw schools received scientific scholarships, social
scholarships - more than 11,000 students, and schooling benefits - 1 634 students.
5. In 2013, 76 universities operated in Warsaw.
6. 134 students can be attributed to 1,000 inhabitants of the city. 246,270 people studied at Warsaw
universities (along with remote branches) (decrease by 5.8 % since 2012), 59 % of whom were women.
In the academic year 2011/2012, the number of foreign students studying in Warsaw amounted to 6,531
people.
Source: own source of the Capital City of Warsaw
Bank Danych Lokalnych, 2014
Central Statistical Office in Poland, 2014
43
Sport and recreation

In 2013, Warsaw spent PLN 105 million on sport-recreational and tourist activities, PLN 7.4 million of
which was allocated on investment tasks in the program Recreational – sport activities.

132 mass sports events took place in Warsaw, in which 1,362,146 participants took part. The city coorganized and organized numerous events. They include, e.g.: the 4th Memorial Event of Kamila
Skolimowska in Athletics, the 35th Warsaw Marathon, the European Championship in quick chess and
speed chess, as well as the World Cup Grand Prix "For the sword of the Wołodyjowski".

The National Stadium in Warsaw became the arena of numerous sports and cultural events – in 2013, it
was visited by more than 1 million 300 thousand people. Therefore, this Warsaw facility was one of the
most popular places in Poland.
Shore of Vistula River

Krasińskich Garden
Warsaw Marathon, Stadion Narodowy
For many years, the City has been also organizing training-recreational programs for the youngest
audience Od zabawy do sportu (From play to sport), as well as Winter in the City and Summer in the
City. In 2013, they were attended by more than 33,000 students. The City also implemented
programs addressed to seniors: Senior starszy sprawniejszy (The older the senior, the more fit he is),
Jogging paths and classes in nordic walking.
Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-sport
www.stadionnarodowy.org.pl/aktualnosci/2662,wynik-finansowy-lepszy-od-zakladanego
44
Sport and recreation

The Warsaw inhabitants appreciate healthy lifestyle and physical activity more and more each year, which
may be proven by the constantly growing popularity of mass runs. The leading Warsaw long-distance runs
(the Half-marathon and the Warsaw Marathon) are one of the most rapidly developing events in Europe
(more than 50 % growth in attendance within two years) Ca. 130 running events takes place each year in
the city.

Biegnij Warszawo (Run, Warsaw!) was the most attended run in the country in 2013 (11,856 persons on
the finish line) The four largest races in the capital, within only 2 years, recorded, on average, a 40 %
growth in attendance.

In 2013, in Warsaw, for the first time in history of the whole country, during the 8th Warsaw Halfmarathon, the competition was finished by more than 10 thousand runners. Every year, nearly 50 %
participants of the half-marathon are the inhabitants of the capital.
Number of participants of most popular Warsaw mass runs 2011-2013
45
Source: data from the events organizers
Culture



In 2013, the City allocated PLN 375 million on tasks
related to culture, 42.4 million of which was
allocated on investment tasks.
Municipal theatres organized 4,267 plays, the
audience of which amounted to 967,951 people, and
the Orchestra Sinfonia Varsovia performed 123
concerts (including 91 abroad).
The Copernicus Science Centre run by the City of
Warsaw was highly popular – 1,242,549 people took
part in 255 events organized therein. The Warsaw
museums were visited by 7,933,800 persons,
including 5,214,400 admissions free of charge.
Warsaw finances the activities of:
 18 theatres
 5 museums
 1 orchestra
 18 libraries
 28 cultural centers
 4 other institutions –
Stołeczna Estrada,
Dom Spotkań z Historią
(House for Meetings with History),
Centrum Myśli Jana Pawła II
(Center for Thought of John Paul II),
Copernicus Science Centre
Frederic Chopin Monument, fot. Barbara Tekieli, archiwum www.warsawtour.pl
Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-kultura
own source of the Capital City of Warsaw
Central Statistical Office in Poland, 2014
46
In 2013, Warsaw had:
.
61 museums
 21 cinemas
 35 theatres
 76 universities
.
Museum of the History of Polish Jews
Culture
 45 art galleries and salons
 more than 10,000 historic buildings and facilities
(registered in the commune register of monuments)
Source: Central Statistical Office in Poland, 2014
The Palace of Culture and Science
 195 libraries with branches
47

In 2013, during the jubilee 10th Night of Museums, more than
210,000 inhabitants of the city and tourists had the opportunity to
visit exhibitions free of charge and take part in specially prepared
events. 210 in institutions were involved in the event, including, for
the first time, the Museum of the History of Polish Jews and the
National Stadium.

The main events in the urban cultural calendar include, among
others: the Warsaw Theatrical Meetings, the Warsaw Film Festival,
the International Festival of Contemporary Music "Warsaw
Autumn", the Warsaw Jazz Festival in the Old Town, Chopin and his
Europe, the Frederick Chopin International Piano Contest (takes
place every 5 years), as well as the Sunday concerts under the
Chopin's monument.

In 2013, the City also co-organized many other cultural events, such
as: The Singer's Warsaw Jewish Culture Festival, the Jewish Motifs
International Film Festival, Sputnik over Poland, the Contemporary
Dance Festival Body/Mind, the International Festival of Theatre
Schools, the Street Art International Art Festival, as well as the
Ludwig Van Beethoven Easter Festival.
Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-kultura
Central Statistical Office in Poland, 2014
Fot: R. Motyl, www.um.warszawa.pl
Culture
48
The impact of the city on the environment

Warsaw was ranked on 16th place from among 30 of the examined cities in the ranking European Green
City Index - a study intended to present the picture of the largest European cities in terms of their current
ecological situation (CO2 emission, power trade, construction, transport, water management, air quality,
removal of waste and use of land, as well as care for the environment), as well as their obligations to
reduce environmental impact by way of current initiatives and formulated objectives.

The most important issues related to the environment faced by the Capital City of Warsaw include:
 emissions (among others, from private transport),
 the need for strengthening and promotion of public transport,
 noise,
 nature protection and environment management, according to the principles of sustainable
development (among others, tasks related to maintenance, protection and development of greenery
areas and water management).

Several nature reserves and two botanical gardens are scattered within the city. The adjacent reserve of
biosphere UNESCO – the Kampinos National Park – is the second, in terms of size, reserve of biosphere in
Poland.1
Source
1 http://www.kampinoski-pn.gov.pl/informacje-ogolne/rezerwat-biosfery
49
Selected actions of the city
for the environment

The City conducts promotional and educational activities related to the issues of climate change as part
of the cooperation platform Partnership for Climate (Partnerstwo dla Klimatu). Until 2011, the project
operated under the auspices of the Ministry of Environment, and since 2012, the initiative has been
conducted by the City of Warsaw and it associates units of government and local government
administration bodies, embassies, non-governmental organizations, and institutions, for which climate
protection is a priority in order to execute common complex activities.

With support of the Capital City of Warsaw and participation of the partners of the Platform, cyclical
campaigns, among others, are organized, such as:
 Earth Hour
 Piknik z Klimatem (Picnic with Climate),
 World Water Day,
 World Earth Day,
 European Sustainable Development Week/ Day without a Car,
 Trees Day,
 Earth Day,
 The competition Controlled Power
Source: http://infrastruktura.um.warszawa.pl/platforma-partnerstwo-dla-klimatuprojekt-partnerstwo-dla-klimatu
50
Selected actions of the city for the
environment

As a result of cooperation of the Public Property Board of the Capital City of Warsaw with the
Metropolitan Birds Protection Association the project The Warsaw Vistula was created (with the financial
support of the European Commission subsidies under the financial instrument LIFE+, as well as the
National Fund for Environmental Protection and Water Management subsidies) It is focused on raising
awareness of the inhabitants with regard to fauna and flora within Warsaw, since the Vistula and its
ecosystem constitute a natural living environment, among others, for beavers and many bird species.

Since 2009, the City also conducts the campaign The Capital of Cleanliness – a project related to
ecological education, promoting selective collection of waste, the need for cleaning after dogs and raising
personal responsibility of citizens for matters of environment protection.

The Capital City of Warsaw also implements the program of revitalisation of the Warsaw Vistula river
Pedałuj i płyń (Pedal and Swim), the goal of which is to make available to the inhabitants of the region
and tourists an attractive public space at the Vistula river, based on the services of alternative transport:
water and bicycle transport. The project covers, among others, construction and development of
boulevards, the Multimedia Fountain Park, the Vistula Bicycle Trail, municipal beaches, as well as
revitalization of the Czerniakowski Port.
51
Expenses on environmental protection

The expenses of the Capital City of Warsaw on implementation of tasks related to environment protection
and water management amounted to almost PLN 24 million. This amount is lower by 47 % as compared to
2012.

The table below presents the leading investment projects related to environment protection completed in
2012 and 2013:
2012
2013
Reclamation of the Zgorzała Lake, along with adjustment
of the melioration and sewage equipment for capturing
rainfall waters PLN 4,483,000
Management of greenery along the Bródnowski Channel,
along with construction of a retention-recreational
reservoir PLN 4,601,000
Reconstruction of the existing flood dykes of the leftbank section of the Vistula river PLN 4,810,000
Management of greenery along the Zaciszański Channel
PLN 2,830,000
Modernization of the Czerniakowski Port
PLN 10,285,000
Modernization of the Czerniakowski Port PLN 4,867,000
Source: own source of the Capital City of Warsaw
52
Financial penalties
Value of fines for breaching the rules of using the environment,
received by the city budget
Thousand PLN
500
400
400
450
400
350
300
250
200
150
100
50
2012
Source: own source of the Capital City of Warsaw
2013
53
Environment of Warsaw: energy and emissions

In 2009, Warsaw joined The Covenant of Mayors - an initiative gathering under the patronage of the
European Commission local governments conducting actions for limiting greenhouse gas emissions by
20 % until 2020. Joining the Covenant resulted in adoption by the Council of the Capital City of Warsaw
of the Sustainable Energy Action Plan for Warsaw in the perspective of 2020. This plan became
a guideline for the city with regard to implementation of the broadly understood environmental and
power efficiency activities, as well as renewable energy sources.

In strict connection with the aforementioned Action Plan, The Strategy of sustainable development of the
transport system of Warsaw is also created, for implementation until 2015 and for the subsequent years.

The direction of limiting emission of pollutants adopted by the city, including carbon dioxide, is intended
to result in improvement in the quality of air, while the greater care for effective and rational use
of energy will contribute to reduction in household bills. On the other hand, assigning a priority role
to public transport will be an impulse to introduce changes, which, as a consequence, will allow
the inhabitants of Warsaw to travel by public transport in a more comfortable way.
54
Energy consumption monitoring


The auxiliary objectives in pursuing the main goal, which is reduction in CO2 emission by 20 % by the year
2020, include reduction in energy consumption by 20 % as compared to the base year 2007, as well as
increase in the share of renewable energy sources in the Warsaw energy mix.
The annual consumption of network energy in Warsaw in the recent years, in GWh, is presented below:
7439
7404
7473
Electric
energy
Gas
3555
2013
2012
2011
5000
5024
9806
9820
9556
Heat
0

2000
4000
6000
8000
10000
Electricity consumption per 1 inhabitant in kWh:
2013
993,3
1014,1
2012
Source:
1 own source of the Capital City of Warsaw
2 Bank Danych Lokalnych 2014
0
500
1000
55
Energy efficiency

Since 2009, the City has been introducing energy management in local administration facilities –
a remote energy monitoring and control system in educational institutions, which optimizes the operation
conditions and the energy supply costs of the facility – already in the first stage, savings at the level of 2132 % were obtained, as compared to similar periods before the introduction of the project.

Assumptions and proposals of requirements with regard to power effectiveness and the environmental
criteria for public tender procedures in the structures of the capital city of Warsaw present "The
implementation guidelines for a public utility building in the capital city of Warsaw, designed to ensure
an economically optimal level of requirements concerning energy performance of the building". The
study contains the environmental requirements with regard to power effectiveness, which include, among
others: requirements for components of the building, power effectiveness of the installations and
technological devices in the building, requirements concerning the parameters of energy demand of the
buildings, the criteria and requirements for costs in the cycle of use of the facility for buildings having the
following functions: educational (school, kindergarten, nursery, culture center), administrative (office
building), recreational (sports arena, swimming pool), health care facilities (hospital, health center), and
residential (municipal residential building).

Warsaw, while working on improving the energy efficiency in construction, completed a project
co-financed from the funds of the EU, under the name Cities on Power – promoting the use of renewable
energy in municipal areas. As a result of using solar collectors, photovoltaic panels and heat pumps, the
inhabitants can increase their power independence and improve their quality of life.

The project resulted in, among others, adoption by the city authorities of The Action Plan for renewable
energy sources for Warsaw, the provisions of which were included in The Low Emission Economy Plan.
56
Energy security
Warsaw is characterized by the most positive in the country level of indicators of pauses in electric power
supply1 for recipients and 20 % of power reserves in heat sources2. The heat-and-power system of the city
has reserves both on the side of generation, as well as transmission (more than 40 % of pre-insulated
networks), which affects the improvement in power effectiveness and the state of air cleanliness in the
city3.
In 2011-2013 in Warsaw average
length of electrical interruptions
SAIDI indicator in Poland
(SAIDI indicator) amounted to about
60 minutes per one customer.
min/customer/year

Sources:
1 XI Forum Operatorów Systemów i Odbiorców Energii i Paliw, Warszawa , grudzień 2014 r:
Zaopatrzenie Warszawy w energię elektryczną vs potencjalny stan wystąpienia deficytu mocy
i energii elektrycznej
2 X Forum Operatorów Systemów i Odbiorców Energii i Paliw, Leszek Drogosz,
Biuro Infrastruktury Urzędu m. st. Warszawy, październik 2013
3 Analiza procesu wdrażania Polityki energetycznej m.st. Warszawy do 2020
– Zrównoważona Karta Wyników, wykonanie za rok 2012
MAXIMUM
POWER
CONSUMPTION
2012
(MW)
2013
(MW)
network heat
3,758
3,802
network gas
1,448
1,456
electric energy in the winter
1,464
1,387
electric energy –
in the summer
1,250
1,204
57
Renewable energy sources

Dispersed renewable energy sources (RES) constitute a minute fraction in fulfillment of the heat needs of
the city, in spite of the fact that the provisions of local spatial development plans accept the use of
renewable sources of energy. The City conducts promotional campaigns and activities raising social
awareness, intended to contribute to greater manufacturing capacity of the RES in the city in the
subsequent years.

The map of insolation of the buildings in Warsaw, as well as the energy calculator, which were created
under the project Cities on Power, are available at: www.kalkulatorenergetyczny.um.warszawa.pl. Thanks
to the calculator, the inhabitants of Warsaw can assess on their own, whether it is worth investing in a
solar energy system or a heat pump in their house.
Electric energy:
In 2013, 12 renewable sources, with the capacity of 46 MW, worked in Warsaw. 176.5 GWh of electric
energy was generated from the renewable energy sources.




Heat (monitoring does not include installations of individual consumers):

In 2013, manufacturing capacities in the RES, mainly due to combustion of biomass in combined heat
and power plants, amounted to only 99.4 MW, and a significant change in the next year was not
expected.

Production from the RES, mainly with the use of biomass, in combined heat and power plants,
amounted to only 890 000 GJ and decreased as a result of expiry of regulations on granting green
certificates.

In the municipal public utility facilities, 732 renewable energy sources are installed, generating heat
and energy.
Currently, the RES do not have a decisive importance for power security of the Mazowieckie Voivodeship,
and hence for Warsaw. However, development of energy prosumption and incorporation at the stage of
energy planning at the local level will bring numerous benefits in the future.
Source:
Analiza procesu wdrażania „Polityki energetycznej m.st. Warszawy do 2020 r.”
Zrównoważona Karta Wyników, wykonanie za rok 2013
58
Power in the awareness of Warsaw
inhabitants

In the survey conducted by the Social Communication Center of the Capital City of Warsaw in 2013, as part
of the implementation of Sustainable Energy Action Plan for Warsaw in the perspective until 2020,
the environmentally-friendly behaviour in Warsaw households was examined. The declarations of the
inhabitants of Warsaw, who monitor the power consumption in their apartments/houses, suggest that in
most households (61 %), over the past 12 months from the date of the survey, the power consumption
remained at the same level. The growth in consumption was recorded in 11 %, and a decrease – in 23 %.

Warsaw inhabitants are motivated the most to save power in their apartments/houses by the desire to
reduce the electric power bills (94 % of the respondents). Care for the environment and climate, and thus
- reduction in emission of carbon dioxide and care for cleaner air, constitutes a factor mentioned by 29 %
of households. Only 6 % of the respondents points out the need for reduced use of traditional energy
resources, such as coal, gas and oil.

Only 2 % of households indicated RES as the way of saving electricity, which can be applied in houses.
Source:
Zachowania proekologiczne w warszawskich gospodarstwach domowych,
Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, grudzień 2013 r.
59

Energy in the awareness of Warsaw
inhabitants
The most often used methods of saving electricity, heat and gas by the inhabitants of Warsaw, as well as
the level of their dissemination indicate their quite high ecological awareness:
Source:
Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji
Społecznej UM Warszawy, grudzień 2013 r.
60
Carbon dioxide emissions
The greatest share in shaping the current climate changes is attributed to growth in greenhouse gas
emissions of anthropogenic origin, particularly emission of carbon dioxide. Implementation of the
proposed plan should, at the end of 2020, cause the level of CO2 emission from Warsaw to amount
to 80 % of the level of emission in 2007, constituting the reference year. This means reduction in emission
from almost 13 million tons of CO2 to approx. 10 million tons per year. This is a significant challenge for
the city, taking into account an increasing tendency in the recent years.
TOTAL LEVEL OF CO2 EMISSION (in tonnes)
14000000
13000000
12952984
12602081
12249030
12000000
mln
12706695
11000000
10362387
10000000
2007
2011
2012
2013
Source: Projekt Planu gospodarki niskoemisyjnej dla m.st. Warszawy oraz Plan działań na rzecz zrównoważonego
zużycia energii dla Warszawy w perspektywie do 2020 roku
2020
61
Emission of greenhouse gases
with breakdown into sectors
The main source of emission of greenhouse gases in Warsaw, for many years invariably, has been the power
sector, which represents 78 % share in the total emission (without absorption). In order to reduce the emission,
the City recommends, among others: substituting coal with more environmental-friendly fuels, as well as
modernization of power devices and combustion techniques.
Passenger cars have the greatest share in emission from transport – more than 70 %. Within Warsaw, 40 % of
all travels take place in individual transport – thus, the strategy of the city includes modernization and
development of public transport.
The municipal waste management sector has the smallest share in the total emission – this is the only area, in
which gradual reduction in the emission level was recorded.
Transport
15%
Waste
management and
sewage treatment
process
7%
Heat and energy
production
Emission of greenhouse gases (2007)78%
Source: Plan działań na rzecz zrównoważonego zużycia energii dla Warszawy w perspektywie do 2020 r.
62
Other emissions to the air

Although comparing with 2012, the emissions of concentrations – apart from nitrogen dioxide – has
decreased, the majority of measurement points show that the acceptable level of the average annual
concentration has been exceeded (nitrogen dioxide, PM10, PM2.5)

Daily concentrations were also exceeded – it was recorded in all measurement points, particularly for
particulate matter PM10 – 55 % of the inhabitants of Warsaw are exposed to dust concentrations exceeding
the acceptable level

The air protection programmes for the Warsaw agglomeration zone* state the basic directions and scope
of actions leading to restore the acceptable levels of pollution caused by particulate matter PM10 and
PM2.5, as well as nitrogen dioxide. The deadline for completion of the programmes was determined for 31
December 2024.
60
The graph shows average of the year (g/m3) in all measuremant points in
Warsaw
50
53,6
43,6
38,3
37,5
40
33,3
30
28,6
25,8 25,7
2012
2013
20
7,5 6,9
10
0
Drobny
pył
Fine
Particulate
zawieszony
Matter PM 2.5-
Drobny pył
Particulate
zawieszony
Matter PM 10-
(stężenie PM2.5)
(stężenie PM10)
Dwutlenek
azotu
Nitrogen
dioxide
Dwutlenek
siarki
Sulphur
dioxide
Ozon
Ozone
Source: Bank Danych Lokalnych – Główny Urząd Statystyczny and Roczna ocena jakości powietrza w województwie mazowieckim.
Raport za rok 2013 (WIOŚ w Warszawie)
*Uchwała Nr 162/13 Sejmiku Województwa Mazowieckiego z dnia 28 października 2013 r.
*Uchwała Nr 186/13 Sejmiku Województwa Mazowieckiego z dnia 25 listopada 2013 r.
63
Actions for restricting greenhouse gas
emissions in the city:
- comprehensive thermal modernization of buildings
- modernization of street lighting and internal lighting
- investments in public and road transport
- replacement of RTV equipment, household appliances and ITC
- development of energy-saving construction
- improvement in efficiency of network heat and electric power
distribution
- investments in renewable energy sources
- modernization of system cogeneration sources of generation of
electric energy and heat
- development of prosumer power engineering
Source: Projekt Planu gospodarki niskoemisyjnej dla m.st. Warszawy, Strategia zrównoważonego rozwoju
systemu transportowego Warszawy do 2015 roku, Plan działań na rzecz zrównoważonego zużycia energii dla
Warszawy w perspektywie do 2020 roku and Plan działań na rzecz odnawialnych źródeł energii dla Warszawy
64
Environmental impact in Warsaw – noise

35% of Warsaw inhabitants mention overly intense noise as one of the most significant
problems at the place of their residence. Both in terms of population exposed to above-average
noise, as well as the size of the area of the city, in which acceptable noise levels are exceeded,
Warsaw belongs to one of the most noise-polluted cities in the country.

The environmental protection program for the capital city of Warsaw for the period of 2009–
2012, including the perspective until 2016, mentions limitation of noise nuisance as one of the
key priorities.

The European Union requires all cities with more than 250 thousand inhabitants to create
detailed acoustic maps every five years - the latest map of Warsaw comes from 2012.

The acoustic map of Warsaw became the substantive basis for the creation of The Program of
Environmental Protection against Noise for the Capital City of Warsaw (2013), the main aim of
which is indication of activities supposed to limit noise emissions to the environment, and
hence improve comfort of social life. As a consequence, execution of the indicated actions
should reduce noise to acceptable values in the areas, on which the noise exceeded the binding
standards.

Types of noise: road, tram, railway, aviation, and industrial.
65
Source: http://mapaakustyczna.um.warszawa.pl
The acoustic map of Warsaw
The main source of noise, shaping the acoustic climate in the capital city of Warsaw, is road traffic, both in
terms of impact and size of exposure. The acceptable level of decibels for areas in the downtown zone in cities
with a population greater than 100,000 inhabitants is 70, for areas of multi-family housing - 68, and for the
areas of single-family buildings and hospital areas in cities - 64.*
The road noise emission map
Long-term average noise level in dB
Source: http://mapaakustyczna.um.warszawa.pl
*More indicators: The Regulation of the Minister of Environment of 14 June 2007 on acceptable noise levels
in the environment (Dz. U. of 2014, item 112)
66
Road noise
The state of acoustic conditions of the environment was classified as follows:
– standard: no exceeded values of acceptable noise levels
– poor: exceeding of acceptable noise levels < 10 dB
– bad: exceeding of acceptable noise levels 10 - 20 dB
– very bad: exceeding of acceptable noise levels > 20 dB
The most common are smaller cases of exceeding acceptable values, within ranges of 0 - 5 dB and 5 - 10 dB,
which form acoustic conditions defined as poor. In the case of daily ratio, they cover ca. 116,600 people, and
in the case of night ratio it is accordingly ca. 101,400 people. Therefore, ca. 98.5 % of the whole population
at risk of over-standard noise is exposed to poor acoustic conditions, which constitutes less than 7 % of the
Warsaw population.
24-hour ratio (LDWN)
Night ratio (LN)
The zone characterized by bad acoustic conditions
with a risk of long-term road noise covers 700
housing premises, inhabited by ca. 1,700
inhabitants. The zone characterized by very poor
conditions contains no housing premises.
The zone characterized by bad acoustic
conditions endangered with road noise in the
night time includes more than 700 housing
premises, inhabited by almost 1,600 inhabitants.
The zone characterized by very poor conditions
contains no housing premises.
Source: Program ochrony środowiska przed hałasem m. st. Warszawy
and http://mapaakustyczna.um.warszawa.pl/
67
Area of limited use (OOU)

If, outside the area of a plant or other facility, where some forms of operations are conducted
resulting in environmental impact, in spite of using available technical, technological and
organizational solutions, environmental quality standards cannot be met, it is possible to establish
the so-called limited use area (OOU).

Within Warsaw, one limited use area was established for the Frederick Chopin Airport. For the
Warsaw-Babice Airport, establishing an OOU is not necessary, due to minor exceeding of acceptable
standards in the neighboring residential areas. On the other hand, for full identification of the scale
of exposure, consultations are recommended regarding location of measurement points for
continuous noise monitoring.

The area of the OOU has 105.85 km2 and two separated zones, where limitations and bans were
introduced concerning the location of the new and change of the function of the existing residential
buildings (zone Z1), as well as buildings subject to special acoustic protection, such as: hospitals,
care centers, schools, kindergartens, nurseries, etc. (zone Z2).

On the basis of data from the population records, it is estimated that the area of the OOU is
inhabited by 317 000 people: the zone Z1 is inhabited by 970 people, and the zone Z2 approximately 9 000 people.

The border of the limited use area is determined by an isophone with the value of 45 dB for
nighttime, and 55 dB for daytime.
68
Source: Program ochrony środowiska przed hałasem m.st. Warszawy
Aviation noise
Noise of aviation origin – next to the rail and industrial noise – is the secondary source of noise in the city.
It generates exceedance to a small degree, and the scope of its effect is limited to the direct vicinity of
airports. In the case of the Limited Use Area for the Frederick Chopin Airport exceedance of the
acceptable standards for aviation noise, exceeding the established range, does not occur. Measurements
of the state of acoustic conditions within the city (including the Chopin Airport and the Warsaw-Babice
Airport) are as follows:
24-hour ratio (LDWN)
Night ratio (LN)
The zone of bad acoustic conditions with a risk of
long-term aviation noise covers 25 housing
premises, inhabited by 79 inhabitants (0.02%). The
zone characterized by very poor conditions for the
24-hour indicators contains no housing premises.
In the night time, the acceptable noise levels are
not exceeded.
Monitoring of continuous
aviation noise measurements
at the Chopin Airport
The activities of the Chopin
Airport in the field of
sustainable development are
outlined in the publication
Responsible Airport
Monitoring of continuous
aviation noise measurements
at the Warsaw-Babice Airport
69
Source: Program ochrony środowiska przed hałasem m.st. Warszawy oraz
http://mapaakustyczna.um.warszawa.pl/pl/mapa/podsumowanie.html
Actions of the city to limit noise pollution

Introduction, to the local spatial development plans, of appropriate entries concerning land development
formation in such a way so as to reduce excessive impact of the noise

Proper traffic organization; determination of the central zone of the city as the area of special acoustic
protection, with restrictions of the possibility of free entry of vehicles to this area

Construction of bypasses, where heavy traffic is directed

Modernization of trackways and replacement of the rolling stock in public transport (both rail and bus transport)

Development of public transport connections, using entry permits for vehicles with reduced noise as compared
to the legal requirements; in the case of buses and heavier delivery trucks, it is suggested to determine the
criterion of noise reduction by 2 – 5 dB as compared to the valid regulations

Ensuring greater share of alternative (environmentally-friendly) means of transport (among others, construction
of bicycle paths, the Veturilo system)

Increase in attractiveness of railway transport, among others, by means of extending the reach of the common
ticket tariff and development of car transfer parks (the system Park&Ride and B+R) in the vicinity of railway stops

With regard to aviation noise, preventive monitoring is suggested – the airport's management should be obliged
to submit annual reports from monitoring tests conducted in the surroundings of the airport, with special
attention to updating of range verification of aviation noise
Source: Program ochrony środowiska dla m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do
2016 r., Program ochrony środowiska przez hałasem dla m.st. Warszawy
70
Environment of Warsaw: water
The strategic objective of Warsaw until 2016 in the sphere of protection of waters:
balanced use of surface and underground waters to satisfy the needs of people, economy,
protection of water and environment related to these resources
A few facts:

98 % of water used in Warsaw by the industry and municipal economy comes from surface intakes,

About 2/3 of the water is collected from under the bottom of the Vistula river, and 1/3 from the
Zegrzyński Reservoir

the process of infiltration of the collected water takes 30h, and then the process of its treatment
with the use of the most advanced technology - among others, ozonization and filtration on
granulated active carbon - takes ca. 24h; it guarantees that the Service Recipients are supplied with
high-quality water

In 2013, the average inhabitant of Warsaw consumed 133 liters of water per day.
Source: Program ochrony środowiska dla m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do
2016 r., Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A. w Warszawie
and own source of the Capital City of Warsaw
71
Source of water
Over the years 2011-2013, a declining trend in production has been observed, which may indicate more
effective water consumption. The forecast for 2014-2015 assumes reduction in production of water to the
level of 120,600,000 m3, and then a gradual increase to the level of 123,841,000 m3 in 2016, which results
from the assumed increase in the sale of water supply services.
2011
2012
2013
Daily (m3)
346 thous.
340 thous.
331 thous.
Yearly (m3)
126 mln
124 mln
121 mln
Gruba Kaśka, located in the Vistula river, is the biggest filtration well in Europe. It is more than one 49 m
high, has 44 metres of circumference and is connected to a water treatment station with
a 311-meter tunnel under the Vistula river. It has operated for 50 years!
View at Gruba Kaśka, fot. Kacper Kowalski
/aeromedia.pl dla MPWiK
Source: Raport roczny 2012 & Raport roczny 2013 (Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A.
w Warszawie)
72
The Warsaw water reservoirs
The Warsaw water reservoirs are exposed to numerous threats that may cause their degradation
and loss of the favorable environmental impact:

the hazards limiting the size of water resources – the hazards of the most basic nature,
determining the physical existence of the reservoir and the stability of abiotic conditions; ensuring
appropriate size of water resources enables maintaining and restoration of the natural hydrological
and biological processes,

hazards for the quality of water – directly affecting the trophic type of the reservoir, the directions
and the pace of its transformations; contamination of water of the reservoir limits the possibilities
of many species of aquatic flora and fauna settling in the area, it also prevents its recreational and
economic use,

hazards for the ecological functioning – they affect the possibility of settlement of fauna and flora
and their living conditions; the reservoirs and their environment have crucial meaning for ensuring
proper course of environmental processes and protection of biodiversity as natural enclave among
the buildings and intensive farms.
Source: Program Ochrony Środowiska m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do
2016 r.
73
Water quality

Over the years 2009-2012, a substantial increase in the number of people consuming tap
water without boiling was recorded. In 2009, only every tenth inhabitant of Warsaw declared
drinking tap water, in 2012 - already every fourth one.

In 2013, every fifth Warsaw inhabitant decided to drink tap water without prior boiling.

78% of those surveyed indicated that, within the last 12 months, the quality of tap water did
not arouse objections. Every seventh inhabitant of Warsaw has a different opinion.

Comparing the above data with the previous measurements, it can be clearly seen that the
general assessment of quality of the water supplied from the municipal water supply system
has improved.
25%
20%
10%
% OF POPULATION DRINKING TAP WATER WITHOUR PRIOR BOILING
2011
2012
2013
Source: Raport z badania ilościowego Ocena jakości wody dostarczanej z miejskiej sieci wodociągowej oraz ogólna
ocena jakości usług świadczonych przez Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji
74
Environment of Warsaw: waste

In July 2013, new legal regulations came into force, regarding the municipal waste management.
As a result of the prolonged proceedings before the National Chamber of Appeal, the new system
of collection and management of municipal waste within the whole Capital City of Warsaw has been
introduced on 1 August 2014.

Polish internal regulations regarding handling waste, including municipal waste, recently underwent
significant changes. Warsaw, just as all Gminas in the country, has become responsible for organization of
collection of municipal waste from the inhabitants, as well as for correct management of waste, i.e. their
transfer to the places ensuring, in the first place, their recovery and recycling, later, their processing, and
only at the end - storage.
Source: own source of the Capital City of Warsaw
75
Waste generated in Warsaw

In 2012, one inhabitant of Poland produced, on average, 314 kg of municipal waste, and in 2013 – 293 kg
(in the EU Member States, this value amounts to 492 kg). As compared to the whole country, the average
inhabitant of Warsaw produces about 5 % more waste per year.
Ilość
odpadów
Amount
of
komunalnych
na
municipal waste
mieszkańca
per inhabitant 2013
2013
Warszawy
[kg][kg]
of Warsaw
293
Ilość odpadów
Amount of
komunalnych na
municipal waste
mieszkańca
per inhabitant 2012
Polski [kg]
of Poland
2012
Four regional installations for processing of mixed
municipal waste are located within the Capital City of
Warsaw, including one system for thermal waste
conversion, as well as a composting plant for green waste
and a ballast waste landfill.

307
320
314
270
280
290
300
310
320

Source:
Bank Danych Lokalnych GUS
43586
6381,2
The quantity of the particular types of
municipal waste collected within the
Capital City of Warsaw in 2013.
10785,3
46060,2
Zmieszane
[ton]
Mixed [tonnes]
Zebrane
selektywnie
Selectively
collected[ton]
[tonnes]
Ulegające
biodegradacji
Biodegradable
[tonnes] [ton]
Budowlano-remontowe
Construction and repair[ton]
[tonnes]
531259,1
Inne
odpady
komunalne
[ton]
Other
municipal
waste [tonnes]
Source: own source of the Capital City of Warsaw
76
Waste generated in Warsaw

The waste collected selectively in 2013 constituted ca. 18 % of all the collected municipal waste, whereas the
share of selectively collected waste in the subsequent year indicates a small growth in selective collection as
compared to the previous year:
2013 r.
2014 r.
19,9%
18,4%
80,1%
81,6%

Selectively
odpady
zebrane
collected waste
selektywnie
zmieszane
odpady
Mixed municipal
waste
komunalne
odpady
zebrane
Selectively
collected waste
selektywnie
zmieszane
odpady
Mixed municipal
komunalne
waste
In 2013, nearly 84 % of the collected municipal mixed waste was managed in mechanical-biological treatment
installations (MBT), and this share increased in the subsequent year by 11 % as compared to the previous year:
8,1%
8,2%
2014 r.
2013 r.
5,9%
94,1%
83,6%
instalacje
MBP
MBT installations
instalacje
MBP
MBT installations
sortownie
Waste sorting plants
spalarnia
Incinerating plant
Source: own source of the Capital City of Warsaw
spalarnia
Incinerating plant
77
Municipal waste management system
According to the information from the Municipal Waste Management Office, on the basis of the number
of real estate owners (detached houses, multi-family houses, companies), who filled in the declarations,
most inhabitants of Warsaw declared waste segregation:

Selective collection
selektywna
zbiórka odpadów
of
municipal
komunalnychwaste
32%
69%

Non-selective collection
nieselektywna
zbiórka odpadów
of municipal waste
komunalnych
According to the survey of environmentally
friendly behaviors of the inhabitants of Warsaw,
the most often segregated waste include plastic
(90 %), paper (84 %) and glass (77 %). On the
other hand, the waste the least frequently
segregated by the Warsaw inhabitants include
electric and electronic devices, as well as drugs
and clothes (3%). The inhabitants of detached
houses declare greater regularity in waste
segregation than the inhabitants of apartment
buildings.
Source:
Zachowania proekologiczne w warszawskich gospodarstwach domowych,
Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, December 2013
78
Waste management

The reasons for the inhabitants' unwillingness to segregate waste created in households:
Source:
Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji
Społecznej UM Warszawy, December 2013
79
79
Waste management

The hazardous waste received from real estate owners by entities collecting waste, as well as collected
under actions conducted in 2013 (ca. 1,090 tons in total) included:1
TYPES OF WASTE
WEIGHT OF WASTE (Mg)
Used electric and electronic devices, other than fluorescent lamps
and other waste containing mercury and devices containing
chlorofluorocarbons, containing hazardous components
623.8
Fluorescent lamps and other waste containing mercury (mercury
thermometers)
437.3
Devices containing chlorofluorocarbons
318.6
Packaging containing traces of hazardous substances or
contaminated by such substances (e.g. plant pesticides of toxicity
class I and II – very toxic and toxic)

1.8
The problem, which many Gminas are facing, including Warsaw, is formation of illegal waste dumps.
In 2013, within the Capital City of Warsaw, 1,172 illegal waste dumps were removed – 33.7 % more than
in 2012. During liquidation of illegal dumping sites, the following were collected2:
Municipal
waste
in tonnes
Source:
1 own source of the Capital City of Warsaw
2 Municipal waste collected from illigal waste dumps, GUS
J
80
Cleanliness in the city
SATISFIED
in total

According to the survey Quality of life in cities 64 % of the inhabitants of
Warsaw are satisfied with the cleanliness of the city. This result places
Warsaw in the middle of the ranking of other European capitals, but it
requires undertaking further activities leading to improvement in the
condition of public space – also such activities, which are to lead to
changes in the behavior of the population.
Luxembourg
In the survey of the quality of life (2013), more than 1/4 of Warsaw
inhabitants indicated overflowing waste bins/waste disposal facilities as
a problem in the area, as well as the lack of order and cleanliness.
London
Ljubljana
Vienna
Helsinki
Stockholm
Zagreb
Riga
Nicosia

In 2013, the Warsaw City Hall conducted, among others, an
educational-information campaign "Nie rozbijaj się nad Wisłą" (Do
not litter by the Vistula). The purpose of this campaign was to
convince the locals and tourists spending their time by the river to
clean after themselves and to not litter on the boulevards and
beaches.
Amsterdam
Warsaw
Copenhagen
Vilnius
Tallinn
Valletta
Dublin
Brussels
Prague
Paris
Madrid
Since the end of 2013, the Warsaw inhabitants can also submit
complaints concerning the waste collection system and problems with
maintaining cleanliness, among others, via the helpline of the
Municipal Contact Centre, under telephone number 19115.
Berlin
92 %
87 %
81 %
77 %
75 %
73 %
71 %
67 %
67 %
64 %
64 %
61 %
61 %
60 %
53 %
49 %
46 %
43 %
43 %
43 %
42 %
Source:
Jakoś życia w miastach: Badanie w 79 miastach
europejskich, European Commission, 2013
81
Environment of Warsaw: sewage
The sewage generated in the capital city of Warsaw is treated in the Sewage Treatment Plant "Czajka",
opened in 1991, thoroughly modernized and expanded in the period of 2008-2012, as well as the sewage
treatment plant "Południe", opened in 2006.
Sewage Treatment
Plant "Czajka"
The sewage generated in the capital city of Warsaw is treated in the
Sewage Treatment Plant "Czajka", opened in 1991, thoroughly
modernized and expanded in the period of 2008-2012, as well as the
sewage treatment plant "Południe", opened in 2006.
The sewage treatment plant "Południe" is
a mechanical-biological treatment plant, which is
able to treat up to 80,000 cubic meters of sewage
per day.
Sewage Treatment
Plant „Południe"
The treatment plant receives sewage from Ursynów,
Wilanów and the southern part of Mokotów, which
constitute about 15 % of sewage generated in the
Capital City of Warsaw.
82
Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014
The Sewage Treatment Plant "Czajka"

Thanks to expansion and modernization of "Czajka" finished in 2012, Warsaw joined the group of capitals of the
European Union, which treat all public sewage received by the sewerage network. Modernization of sewage
treatment plant consisted in the application of highly effective technology for removal of biogenic compounds
(nitrogen and phosphorus). The implementation of the investment project enabled significant reduction in the
quantity of contamination discharged to the Vistula river.

Modernization of the Sewage Treatment Plant "Czajka" was the largest investment in environmental protection in
Europe and the greatest infrastructure investment co-financed from the EU funds in Poland. Its value - including
modernization of the plant and the accompanying investment projects - amounted to approx. PLN 2.8 billion. 62.5
% of the eligible costs of the investment were financed with the funds of the Cohesion Fund, and 37.5 % - by
Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji.
Annual dirt loads discharged to Vistula
30000
28182
25000
20000
15000
13174
11411
10000
4688
5000
4265
1768
692
0
BZT55
BOD
CHZT
COD
zawiesina
ogólna
General
suspension
Ładunek
przedmodernization
modernizacją [Mg/year]
[Mg/rok]
Annual roczny
load before
1310
Total
azot nitrogen
ogólny
429
81
Total
phosphorus
fosfor
ogólny
ładunek
2013after
po modernizacji
[Mg/rok]
Annualroczny
load 2013
modernization
[Mg/year]
BOD5 (Biochemical oxygen demand) A
parameter used for indirect determination of
the content of organic compounds,
corresponding to consumption of oxygen for
oxidation, in aerobic conditions, of organic
compounds contained in sewage (or in water)
with participation of microorganisms. BOD5
refers to a five-day analysis period, since at
that time these processes are the most
intensive.
COD (Chemical oxygen demand) A parameter
used, similarly to the BOD5, for evaluation of
the state of water or sewage, interpreted as
the amount of oxygen needed for oxidation of
the contained organic and inorganic
compounds. Oxidation takes place by means of
strong oxidizing compounds.
BOD is a part of COD, and their proportion is a
significant guideline with regard to
biodegradability of sewage.
83
Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014
The Sewage Treatment Plant "Czajka"
"Czajka" is a mechanical-biological treatment plant, which is able to treat 435,300 cubic meters of sewage per day.
The first stage of the process is mechanical cleaning, consisting in removal of solid dirt, namely screenings, sand and fats on grates
and sand traps, as well as in preliminary settling tanks.
The next stage is biological cleaning carried out in bioreactors, where, with the involvement of microorganisms of the active
sediment, removal of organic compounds and biogenic substances is conducted. The biologically treated sewage is separated
from the active sediment in secondary settling tanks, and then directed to the Vistula river.
The sediments generated as a result of sewage treatment undergo fermentation, which results in creation of biogas, which
may be combusted and in this way transformed into thermal energy, which 100 % covers the demand for heat of the whole
sewage treatment plant, as well as providing 40 % of the demand for electric energy. The fermented sediments undergo
combustion in the Thermal Sewage Sediment Disposal Station.
In 2013, as a result of combustion of biogas, the production of electric and heat power was at the level indicated below:
•
production of electric power in cogeneration generators: 28 113 MWh
•
production of heat in cogeneration generators: 122 894 GJ
•
production of heat in the boiler room: 86 430 GJ
View at modern sewage treatment plant "Czajka" fot. Kacper Kowalski/ aeromedia.pl dla MPWiK
Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014
84
Effectiveness of sewage treatment

Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji in the capital city of Warsaw, treating
sewage from the area of Warsaw, fulfill all legal requirements governing the quality of
sewage drained to the receiver, namely the Vistula river. The sewage treatment processes are
characterized by high efficiency of contamination removal and low inconvenience for the
environment – both the sewage treatment plant "Czajka", as well as the sewage treatment
plant "Południe" possess highly efficient deodorization systems, effectively limiting emission
of putrid compounds.
Treatment effectiveness in the sewage treatment plants of the capital city of Warsaw
acceptable
values
quality of the
treated sewage
"Czajka"
[g/m3]
[g/m3]
degree of
reduction in
pollutants
"Czajka"
%
[g/m3]
degree of
reduction in
pollutants
"Południe"
%
BOD5
15
4,6
98,2
2,8
99,2
COD
Total suspended
matter
125
30,5
94,2
23,6
95,9
35
11,6
96,2
7,9
97,2
Total nitrogen
10
8,50
84,0
7,47
88,1
Total phosphorus
1
0,52
91,6
0,55
93,3
contamination
ratio
quality of the
treated sewage
"Południe"
85
Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014
Greenery areas

In Warsaw – the largest city in the country – greenery areas constitute ca. 30 % of the city. A similar area
is covered by residential buildings, while the intended uses of other areas include: services, technical
functions, production and service, as well as arable lands1.

One of the priorities of the City is protection and maintenance of the key features of its landscape. Parks
are homes to palaces and facilities intended for performing arts, which are directly connected with the
heritage of the City and its cultural life. Free outdoor concerts constitute one of the main attractions for
tourists and the inhabitants during summer months.
Saski Garden fot. Tomasz Nowak
archiwum www.warsawtour.pl

Moczydło Park, fot. Anna Witkowska
archiwum www.warsawtour.pl
Garden on the roof of Warsaw University Library,
fot. Karolina Naperty
archiwum www.warsawtour.pl
Since 2005, Warsaw has been operating under the Local Programme for Revitalisation of degraded areas
of the city, including, among others, regeneration of greenery areas2.
Sources:
1 http://www.um.warszawa.pl/dla-firm-i-inwestorow/artykuly-dla-firm-i-inwestorow/dlaczego-warszawa
2 http://rewitalizacja.um.warszawa.pl
86
Green areas

30 % of Warsaw consists in greenery areas. These include:
•
forests – 15.5 % of the city (8031 hectares),
•
82 parks (with the total area of 904.8 hectares) in various styles (from Baroque through English style
to modernism), the area of which houses palaces, museums and facilities for performing arts and
organizing concerts,
•
209 squares and lawns cover the area of 215.7 hectares in total,
•
the canal of the Vistula river and its beaches, as well as cemeteries, private lawns, gardens and
orchards, which provide balance of green areas within the city.

An even distribution of parks and boulevards, as well as the Vistula flowing through the center of the City,
provide fresh air flow from the Kampinos National Park, the Chojnowski Landscape Park, as well as the
Kabaty Forest towards the city centre.
Source:
Biuro Ochrony Środowiska m.st. Warszawy, Wydział Strategii i Informacji o Środowisku
http://www.urban-landscape.net
87
Greenery in the opinion of the inhabitants

According to the survey "Quality of life in cities", 87 % of the inhabitants of Warsaw are satisfied
with the state of green public spaces (i.e. parks, squares, gardens) available in their city. This result
places Warsaw high in the ranking, before such "green" capitals as Vienna, and just behind the
Scandinavian cities:
SATISFIED
in total
Copenhagen
Luxembourg
Helsinki
Stockholm
London
Amsterdam
Warsaw
Vienna
Ljubljana
Berlin
Dublin
Riga
Tallinn
Brussels
Paris
Zagreb
Prague
Madrid
Rome
Bucharest
91 %
90 %
89 %
88 %
88 %
87 %
87 %
86 %
86 %
85 %
83 %
83 %
81 %
79 %
79 %
74 %
74 %
73 %
67 %
65 %
62 %

On the other hand, in the local survey of the quality of life
(2013), more than 2/3 the inhabitants positively assessed
the surrounding greenery:
Bad
Other
Budapest
Source:
Jakoś życia w miastach: Badanie w 79 miastach
europejskich, European Commission, październik 2013
Bad
Good
Good
Other
Condition of greenery in the district
Numer of green areas in the district
Source: Badanie jakości życia w dzielnicach Warszawy:
http://www.um.warszawa.pl/jakosc-zycia-2014
88
Biodiversity, protected areas

The Kampinos National Park is located right next to Warsaw. Few cities in the world can take pride in
such closeness of the forms of nature protection. The Warsaw section of the Vistula river, flowing through
the middle of the city, is one of the places in Mazovia, where the black-headed gull can be found the most
frequently.

Maintaining large areas of the city as forests, parks or other greenery areas has a positive effect on
biodiversity. Additionally, within Warsaw, as well as in its direct vicinity, natural areas can be found, which
have been covered by special legal protection.

In 2013, the share of legally protected areas in the area of the Poviat of the capital city of Warsaw
amounted to 23.6 % in total. The forms, which protection of those areas assumes, include:
nature reserves
landscape parks
protected landscape areas
Natura 2000 network sites
natural monuments
ecological sites and natural-landscape complexes
species protection of plants, animals and fungi
Source:
Udział obszarów prawnie chronionych w powierzchni ogółem BDL GUS
www.zielona.um.warszawa.pl/obszary-i-obiekty-chronione
89
Biodiversity, protected areas

Areas protected due to characteristic landscape with diverse ecosystems within the Gminas of Mazovia,
including Warsaw districts, form The Warsaw Area of Protected Landscape, with total area
of ca. 148 409.1 ha1. This is a part of the national protected areas system.

Apart from river valleys of Vistula and Narew, along with tributaries
and the accompanying complexes of forests, the area includes2:
 Forests of Chotomów
 Forests of Legionowo
 Forests in the area of Zgierz and Rembertów, Zielonka, Struga and Nieporęt
 Forests of Otwock
 Forests of Celestynów (being part of the Mazovian Landscape Park)
 Forests of Chojnów (being part of the Chojnowski Landscape Park)
 Forests of Sękocin
 Forests of Nadarzyn
 Forests of Młochów
 Kampinos Forest
 Warsaw Escarpment
Kampinos, fot. Barbara Tekieli
archiwum www.warsawtour.pl
Skaryszewski Park, fot. Magdalena Jaroszewicz
archiwum www.warsawtour.pl
Source:
1 www.zielona.um.warszawa.pl/obszary-i-obiekty-chronione
2 http://zielona.um.warszawa.pl/tereny-zielone/obszary-i-obiekty-chronione/warszawski-obszar-chronionego-krajobrazu
90
Biodiversity, protected areas

Within Warsaw, The Nature 2000 areas were created (network of protected areas, which covers the whole
European Union), which is unusual in cities.

As a part of this program, within the boundaries of Warsaw, the following were created1:
 the area for special protection of birds under the Bird Directive
 the area for special protection of habitats under the Habitat Directive

The Nature 2000 areas within the Capital City of Warsaw include2:
Middle Vistula River Valley
Kampinos Vistula River Valley
Bielany Forest
Forest of John III Sobieski
Natolin Forest Reserve
Old Military Training Ground
in Rembertów
Kampinos Forest
Źródło:
1 www.zielona.um.warszawa.pl/tereny-zielone/obszary-i-obiekty-chronione/europejska-siec-natura-2000
2 http://natura2000.gdos.gov.pl/
91
Protected areas – the hazards

The law of the EU does not impose specific methods of management and protection in the areas of Nature
2000, however, the impact on the object of protection should be examined already at the stage of
planning of an investment or a project. For this purpose, plans of protection tasks are prepared by the
Regional Administration for Environmental Protection in Warsaw1.

The identified hazards for the protected areas within and in the vicinity of Warsaw include2:
 climate changes,
 contamination of water,
 destruction of riverside forests, as well as scaring birds in the breeding period,
 local hazards: poaching, bonfires and meadow fires, as well as logging of trees in the inter-dyke by
the local population,
 the plan for restoring the connectivity of the waterway East-West - refers to adjustment and
deepening of the bed and hydrotechnical installation of the river,
 removal of trees and shrubs from the inter-levee area of the Vistula River as part of flood protection,
 use of water resources of the river for the municipal and industrial needs of Warsaw,
 economic transformation in the agricultural sector, causing gradual disappearance of the traditional
meadow-shepherd economy - decrease in biodiversity on all its levels,
 increasing uncontrolled tourist traffic and widely understood disorganized recreation,
 small number of educational and tourist trails with a sufficient infrastructure,
 pressure of the urbanized environment, increase in penetration of forests by people, possible further
deterioration of water relations (over-drying), expansion of foreign species of trees and shrubs.
Source:
1 http://warszawa.rdos.gov.pl/plany-zadan-ochronnych-w-pigulce-na-przykladzie-obszarow
-natura-2000-w-wojewodztwie-mazowieckim
2 www.obszary.natura2000.org.pl
92
Protected areas – endangered species

Middle Vistula River Valley: 9 species entered in the Polish Red Book of Animals (following the
model of ICUN Red List), among others: the Eurasian oystercatcher, ferruginous duck, bluethroat

Kampinos Vistula River Valley:
•
priority species: wolf, hermit beetle
•
priority habitats: thermophilous inland calcerous grasslands, willow, poplar, alder, ash forests

Bielany Forest: priority species- hermit beetle

Forest of John III Sobieski: priority habitats- thermophilous oak forests

Natolin Forest Reserve:
•
priority species: hermit beetle
•
priority habitats: willow, poplar, alder, ash forests

Wilanów meadows: priority habitats- willow, poplar, alder, ash forests

Old military training ground in Rembertów: priority species- lake minnow
Source:
www.obszary.natura2000.org.pl
93
About the Report
How the Report was prepared
The Report was prepared due to the cooperation of prof. Adam J. Sułkowski and
the Project Team represented by students of postgraduate studies Manager CSR carried by
Collegium Civitas in partnership with CSRinfo. Project Team: Joanna Gajda, Alicja
Marcinek, Magdalena Obłoza, Magda Skrocka-Kołodziejska, Joanna Wakulińska worked
under the supervision of Liliana Anam (CSRinfo) and Magdalena Kraszewska (Collegium
Civitas). Prof. Sułkowski's participation was supported by the Warsaw University
of Life Sciences' Division of Economics and the Polish-American Fulbright Commission.
The City of Warsaw thanks those involved.
Besides data received from Warsaw City Hall, data was also received from the Central
Statistical Office of Poland, Warsaw Police Headquarters, Warsaw Transport Authority
and other sources.
This report was not audited and data may be revised and/or updated if necessary.
95
Index of the report
Core indicator of ISO 37120
COVERNANCE
Voter participation in last municipal election (as
a percentage of eligible voters)
ECONOMY
City’s unemployment rate
Data
Page
Supporting Indicator of ISO 37120
47.42 %
index
4.8 %
19
Data
Page
Percentage of women employed in the city government
workforce
Citizens’ representation: number of local officials
elected to office per 100,000 population
Number of registered voters as a percentage of the
voting age population
71.5 %
index
77.7 %
index
Youth unemployment rate
7.7 %
21542
19
index
15.6 %
17
74.2 %
15
Number of businesses per 100,000 population
FINANCE
Debt service ratio (debt service expenditure as a
percentage of a municipality’s own-source revenue)
2.8
index
Capital spending as a percentage of total expenditures
Own-source revenue as a percentage of total revenues
TRANSPORT
Kilometres of high capacity public transport system per
100,000 population
Kilometres of light passenger public transport system per
100,000 population
Annual number of public transport trips per capita
21.2 km
25
171.6 km 25
Kilometres of bicycle paths and lanes per 100,000
population
Transportation fatalities per 100,000 population
614
25
Commercial air connectivity (number of non-stop
commercial air destinations)
Number of personal automobiles per capita
SAFETY
Number of police officers per 100,000 population
0.59
25
545
32
Crimes against property per 100,000
Number of homicides per 100,000 population
2.32
31
Response time for police department from initial call
Violent crime rate per 100,000 population
FIRE AND EMERGENCY RESPONSE
Number of firefighters per 100,000 population
Number of fire related deaths per 100,000 population
SHELTER
63.8
0.23
index
index
Number of homeless per 100,000 population
455
11
20.8
index
0.001
29
84
2133.91
index
31
10 min. 57 s. 32
48.4
31
106.41
36
HEALTH
Average life expectancy
Number of in-patient hospital beds per 100,000
population
Number of physicians per 100,000 population
Under age five mortality per 1,000 live births (0-1 year)
75.2 years 38
(men), 81.7
years
(women)
722.2
38
457.8
280
38
38
Number of nursing and midwifery personnel per 100,000
population
Nursing 38
811.6
Midwifery
90.2
96
Index of the report
Core indicator of ISO 37120
EDUCATION
Primary education student/ teacher ratio
ENERGY
Total residential electrical energy use per capita (kWh/
year)
Percentage of city population with authorized electrical
service
Percentage of total energy derived from renewable
sources, as a share of the city’s total energy consumption
ENVIRONMENT
Fine Particulate Matter (PM2.5) concentration
Particulate Matter (PM10) concentration
Greenhouse gas emissions measured in tonnes per capita
WATER AND SANITATION
Percentage of city population with potable water supply
service
Total domestic water consumption per capita (litres/day)
SOLID WASTE
Percentage of city population with regular solid waste
collection (residential)
Total collected municipal solid waste per capita
Percentage of the city’s solid waste that is recycled
WASTEWATER
Percentage of city population served by wastewater
collection
Percentage of the city’s wastewater that has received no
treatment
Percentage of the city’s wastewater receiving primary
treatment
Percentage of the city’s wastewater receiving tertiary
treatment
URBAN PLANNING
Green area (hectares) per 100,000 population
Data
Page
0.091
43
1251
index
100
index
11.25 %
58
3
25.9 µg/m 63
3
33.3 µg/m 63
7.37 t
index
Supporting Indicator of ISO 37120
Total electrical energy use per capita (kWh/year)
Average number of electrical interruptions per customer
per year
Average length of electrical interruptions (in hours)
NO2 (nitrogen dioxide) concentration
SO2 (sulphur dioxide) concentration
O3 (ozone) concentration
Data
Page
993.3
55
0.002
index
1
57
3
38.3 µg/m 63
3
6.9 µg/m 63
3
43.6 µg/m 63
Noise pollution
map
65-70
133
71
98.27 %
index
Total water consumption per capita (litres/day)
101
index
Percentage of water loss (unaccounted for water)
100 %
75
Percentage of the city’s solid waste that is disposed
of in an incinerator
307
76
1.54
index
95.9 %
index
0%
index
100 %
index
100 %
index
900
86-87
Percentage of city’s hazardous waste that is recycled
8.8 %
index
8.2
77
0.632 kg
80
97
Index of the report
GRI Indicator
STRATEGY AND ANALYSIS
G4-1
Vision statement of chief executive
Page
Additional information
3
G4-2
Opportunities related to sustainability
ORGANIZATIONAL PROFILE
G4-3
Name of the organization
G4-4
Primary brands, products, and services
G4-5
Location of the organizational headquarters
G4-6
Countries where the organization operates
G4-7
Nature of ownership and legal form
G4-8
Markets served
G4-9
Scale of organization
G4-10
Structure of employees
G4-11
Percent of employees covered by collective bargaining
agreements
G4-12
The organization’s supply chain
3
index
Deliveries under the activities related to functioning of the city are usually
provided within Poland (e.g. materials and energy for technical infrastructure
systems), the source of water for the city is the Vistula river and the Lake
Zegrzyński
G4-14
Whether and how the precautionary approach or principle is
addressed by the organization
index
The City thoroughly analyzes any ideas before the introduction of innovative
solutions
G4-15
External charters and principles to
which the organization subscribes or which it endorses
6
G4-16
The memberships of associations in which the organization
maintained
6
5
5
5
5
5
5
5
5
11
98
Index of the report
GRI Indicator
Page
Additional information
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-17
The entities included in the organization’s consolidated
financial statements
index
18 districts: Bemowo, Białołęka, Bielany, Mokotów, Ochota, Praga-Południe,
Praga-Północ, Rembertów, Śródmieście, Targówek, Ursus, Ursynów, Wawer,
Wesoła, Wilanów, Włochy, Wola, Żoliborz
G4-18
Defining report content
index
G4-19
Material aspects
index
The aspects of the standard G4 has been evaluated in terms of their effect on
the concerned parties. • Environmental, social and economic data are
specified in the context of sustainable development. • The following report
contains a presentation of the significant impact of environmental, social and
economic factors
Economic: economic results, the supported markets Environmental: power,
emissions, water, sewage and waste, biodiversity, general situation Social:
local communities, occupational health and safety, freedom of association
and joining collective bargaining, public safety, counteracting corruption
G4-20
The Aspect Boundary within the organization
index
No constraints relating to significant aspects were found in the organization
(see G4-10). According to the suggestions assumed in this report, the social,
environmental, economic, financial aspects, as well as those concerning
management, are inseparably connected and affect one another. There are
no doubts that all these aspects have an essential influence on long-term
sustainable development of the organization and its functioning. The impact
of all aspects recognized above as important (see G4-10) can be noticed
mainly in the city, but also in other regions of Poland and around the world,
because the environmental effects are noticeable in the global perspective.
G4-21
The Aspect Boundary outside the organization
index
As above
99
Index of the report
GRI Indicator
Page
STAKEHOLDER ENGAGEMENT
G4-24
A list of stakeholder groups engaged by the organization
9
G4-25
8
G4-26
G4-27
The basis for identification and selection of stakeholders
with whom to engage
The organization’s approach to stakeholder engagement
Key topics and concerns that have been raised through
stakeholder engagement
9,
index
22-24
REPORT PROFILE
G4-28
Reporting period
G4-29
G4-30
G4-31
G4-33
Additional information
Analyses, interactive and personal dialogue, elections, and consultations with
non-governmental organisations
1,
index
Date of most recent previous report
index
Reporting cycle
index
The contact point for questions regarding the report or its index
contents
Annual reporting cycle
The ‘in accordance’ option and GRI Content Index
The present edition was not the object of external audit
index
26 September 2013
Year
The person appointed for contacts with regard to inquiries concerning the report
or its content: Director of the Infrastructure Department of the City of Warsaw
Leszek Drogosz [email protected] or professor Adam J. Sulkowski
[email protected]
GOVERNANCE
G4-34
The governance structure of the organization
8
ETHICS AND INTEGRITY
G4-56
The organization’s values, principles, standards and norms 3,
of behavior
index
According to the present Integrated Sustainable Development Report, the City of
Warsaw actively performs the policy of transparency, conducts consultations with
the concerned parties, objectively evaluates the progress, and makes pragmatic
decisions. It has been confirmed by the acceptance of the standard ISO 9001:2009
by the city. According to the regulations of the Code of Ethics, which can be
found at http://www.um.warszawa.pl/node/10227 and
http://www.um.warszawa.pl/sites/default/files/11013Kodeks%20Etyki_0.pdf,
employees at all levels of municipal administration and those dealing with
recruitment are required to act ethically.
100
Index of the report
GRI Indicator
ECONOMIC INDICATORS
G4-EC1
Direct economic value generated and distributed
Page
Additional information
15-17
G4-EC2
Financial implications and other risks and opportunities for the 49, 58,
organization's activities due to climate change
60
G4-EC4
G4-EC7
Financial assistance received from government
Development and impact of infrastructure and services
supported
15
index
PLN 1 billion 968 million
This document is entirely devoted to the impact of investments (in items, i.e.
public transport, culture and water treatment) on improvement in the quality
of infrastructure and services, as well as welfare of the inhabitants, on the
basis of statistics concerning socio-environmental issues
G4-EC8
Significant indirect economic impacts, including the extent of
impacts
index
This document is entirely devoted to substantial impact of the organization
on the local community in terms of economy, environment and society
G4-EC9
Proportion of spending on local suppliers at significant locations index 100 %
of operation
ENVIRONMENTAL
G4-DMA Report how the organization manages the material Aspect or its 50-51,
impacts
54, 75,
89
G4-EN3
G4-EN5
G4-EN6
G4-EN7
Energy consumption within the organization
Energy intensity
Reduction in energy used as a result of efficiency initiatives
Reductions in energy requirements of products and services
G4-EN8 Total water used
G4-EN9 Water sources significantly affected by withdrawal of water
G4-EN11 Operational sites owned, leased, managed in, or adjacent to,
protected areas and areas of high biodiversity value outside
protected areas
55
57
54,56
54,56
72
73
89
101
Index of the report
GRI Indicator
ENVIRONMENTAL
G4-EN12 Description of significant impacts of activities, products,
and services on biodiversity in protected areas and areas of
high biodiversity value outside protected areas
G4-EN13 Habitats protected or restored
G4-EN14 Total number of IUCN Red List species and national
conservation list species with habitats in areas affected by
operations, by level of extinction risk
Page
G4-EN15
G4-EN16
G4-EN17
G4-EN18
G4-EN19
G4-EN21
61-62
61-62
63
61-62
64
63
Direct Greenhouse Gas (GHG) emissions
Indirect Greenhouse Gas (GHG) emissions
Other indirect greenhouse gas (GHG) emissions (Scope 3)
Greenhouse gas (GHG) emissions intensity
Reduction of GHG emissions
NOx, SOx, and other significant air emissions
G4-EN23 Total weight of waste by type and disposal method
G4-EN24 Total number and volume of significant spills
G4-EN25 Weight of transported, imported, exported, or treated
waste deemed hazardous under the terms of the Basel
Convention (2) Annex I, II, III, and VIII, and percentage of
transported waste shipped internationally
G4-EN26 Water bodies affected by the organization’s discharges of
water and runoff
G4-EN27 Extent of impact mitigation of environmental impacts of
products and services
G4-EN29 Monetary value of significant fines and total number of
non-monetary sanctions for non-compliance with
environmental laws and regulations
G4-EN31 Investment in environmental protection expenditures
Additional information
93
90-91
92
76-77
80
80
Information about illegal waste dumps only
82-85
49-51
Out of all one indicator missing
53
52
102
Index of the report
GRI Indicator
SOCIAL INDICATORS
G4-LA1
Total number and rates of new employee hires and employee
turnover by age group, gender, and region
Page
Additional information
11, 12
G4-LA9
Average hours of training per year per employee by gender, and 13
by employee category
G4-LA11
Percentage of employees receiving regular performance and
career development reviews, by gender and by employee
category
13
G4-LA13
Ratio of basic salary and remuneration of women to men by
employee category, by significant locations of operation
14
G4-SO1
Percentage of operations with implemented local community
engagement, impact assessments, and development programs
10, 18,
25-47
G4-SO4
Communication and training on anti-corruption policies and
procedures
13
G4-SO5
G4-PR5
Confirmed incidents of corruption and actions taken
Results of surveys measuring customer satisfaction
13
21-24
103
List of used abbreviations

B+R
ang. bike and ride, a car park for bicycles at the place that allow for a convenient change
from a bicycle to municipal transport

GUS
Główny Urząd Statystyczny

METRO
Metro Warszawskie Sp. z o.o.

MPO
Miejskie Przedsiębiorstwo Oczyszczania w m.st. Warszawie sp. z o.o.

MPWiK
Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A.

MZA
Miejskie Zakłady Autobusowe Sp. z o.o.

ZTM
Zarząd Transportu Miejskiego m.st. Warszawy

TW
Tramwaje Warszawskie Sp. z o.o.

ZOM
Zarząd Oczyszczania Miasta

ZTP
Zarząd Terenów Publicznych
104
Contact

Regarding any questions about the Report please contact
Director of Infrastructure Department of Warsaw City Hall
Leszek Drogosz [email protected]
or prof. Adam J. Sułkowski [email protected].
105