Radio - Brand Equity Home
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Radio - Brand Equity Home
sweetener by 21 percent and cooking oil by a whopping 78 percent. “Obviously these Private Label categories are gaining traction and winning market share. And their presence is driving down prices for the benefit of consumers who are eager to trim their expenses to manage through the tough times,” said Öijer, adding that retailers can leverage Private Label to draw more shoppers into their stores and drive overall sales. Öijer pointed out that Private Label products have most success where manufacturers have lost the edge in creating real or perceived added value, price is the only differentiator, true innovation is scarce and there is plenty of production capacity. Among the top 10 most penetrated Private Label products, four were launched as recently as 2008 - make-up remover, facial tissues, dry pasta and batteries – and command a value share of over 10 percent, proof of consumers’ warm reception to cheaper options. Price difference is the strongest proposition for Private Label, with an average price gap of about 30 percent between the top 10 penetrated Private Labels and the branded products in Malaysia, in line with global trends. In emerging markets such as Czech Republic, Hungary and Slovakia, the price difference can be as high as 40 percent. The development of Private Label in Asia Pacific markets remains relatively slow compared to European and North American markets. Nielsen measured a total of 4,716 private label product categories in 21 European nations in 2007, a testament to the maturity of these developed markets. In the Unites States, Private Label share of trade exceeds 15 percent. 25 MediaWatch Radio Maintains Widespread Reach As at September 2008, Adspend on Radio Recorded 23% Increase Outperforming the Total Advertising Market Despite the media The study shows that a total of 15 million platforms, radio remains popular in people (see Table 1) tune in weekly, Peninsular Malaysia. According to a representing 92 percent of the total Nielsen Radio Audience Measurement population of people aged 10 years and (RAM) study by The Nielsen Company, above in Peninsular. On average, 12 nine in 10 people aged 10 years and above percent (1.99 million) of Malaysians listen tune-in to the radio every week. to radio in any given 15 minute time slot 26 proliferation of The ever-growing number of new channels on Malaysian airwaves is testament to radio’s mass appeal and staying power. 10 percent reach, followed by aifm at four percent (see Table 3). hitz.fm tops the English channels with a weekly reach of 873,000 (5.3%) followed GVY^d6Y:mIgZcYNI9HZei'%%%"'%%- by MIX fm (493,000), Fly Fm (470,000), (&-]hemj^^cgVY^d6Y:mdkZgi]ZaVhi.nZVgh LiteFM (439,000) and TraXXfm (61,000) (&-]hemj^ li$(&&& GBb^a (see Table 3). '&+#& ''% The Tamil channel, minnalfm reaches &,+#& an audience of over three percent (see &,% Table 3). The two Bi-lingual channels THR &)(#, &'(#+ &'% ..#, &'.#% Raaga/THR Gegar and red 104.9 continue &%.#% to gain ground, attracting increased -*#+ weekly listeners of 2.9 million (17.5%) ,%#) ,% and 95,000 (0.6%) respectively in sweep 2 2008 (see Table 3). GVY^d6Y:m '% '%%% '%%& '%%' '%%( '%%) '%%* Meanwhile, advertising spending on radio '%%- '%%, '%%+ in the first nine months of 2008 recorded "(% double-digit growth of 23 percent to NI9HZei HdjgXZ/C^ZahZc6YkZgi^h^c\>c[dgbVi^dcHZgk^XZ6>H RM216 million – outperforming the total Chart 1: Radio Advertising Spending Trend advertising market (excluding classified ads) which recorded a 19 percent increase against the same period last year. The throughout the day and an average radio MY FM continues to stay ahead of other listener tunes in for 22 hours a week (see growth is driven by increased spending by Chinese channels with a 13 percent reach Table 2). food retail, bank/finance, fast food centre, or 2.2 million listeners. 988 maintains its automotive second spot among Chinese channels at supplies (see Table 4). Across the Malay channels, ERA continues to score the highest reach with 27.5% tuning in weekly (4.5 million listeners), trailed closely by hotfm capturing 26.3% (4.3 million listeners). SINAR sees an uptake in reach from 16.2% (2.6 million) in the previous survey to 20.4% (3.3 million) in Sweep 2, 2008 (see Table 3). Klasik Nasional retained its seventh place eighth spot with its reach of 5.7 percent (936,000) listeners. In the twelfth position overall is IKIM, reaching 734,000 (4.5%) listeners. Suria fm sees an uptake in reach to 569,000 (3.5%) weekly listeners compared to the previous survey (see pharmacy/medical Table 1: Audience Reach by Race Sw1 2008 Base: individuals aged 10 years & above Sw2 2008 Base: individuals aged 10 years & above Indian/ Malay Chinese Others Total Malay Total Chinese Indian/ Others Base ‘000 Listeners % 16,065 90.8 9,935 92.9 4,492 85.5 1,638 92.1 16,407 91.9 10,175 94.6 4,560 86.5 1,672 90.5 Listeners ‘000 14,581 9,231 3,842 1,509 15,083 9,625 3,945 1,513 Source: Nielsen Radio Audience Measurement (RAM) Table 2: Average Audience and Average Time Spent overall, capturing 9.3 percent (1.5 million) listeners, while Muzikfm claimed the and Sw1 2008 Base: individuals aged 10 years & above Total Malay 16,065 12 9,935 8 Ave. Listeners ‘000 1,933 1,296 Ave. Weekly Time Spent (hours) 22 23 Base ‘000 Ave. Listeners % Sw2 2008 Base: individuals aged 10 years & above Indian/ Chinese Others Total Malay Indian/ Chinese Others 4,492 2 1,638 2 16,407 12 10,175 8 4,560 2 1,672 1 380 258 1,990 1,378 384 227 16 28 22 24 16 25 Source: Nielsen Radio Audience Measurement (RAM) Table 3). 27 Radio has maintained its share of total Table 3: Channel Weekly Reach Audience advertising market (excluding classifieds) in Malaysia at over five percent matching the same period last year (see Table 4) and recorded an impressive 207 percent increase in advertising spending compared to the corresponding period in 2000 (see Chart 1). Andrea Douglas, Executive Director for Nielsen Media Research, The Nielsen Company, Malaysia commented, “The ever-growing number of new channels on Malaysian airwaves is testament to radio’s mass appeal and staying power” She further added, “It will be interesting to see radio increase its share of advertising spending and at the same time provide more opportunities to advertisers for niche targeting.” S2 2008 Overall Participating Channels Ranking 1 ERA 2 Hotfm 3 SINAR 4 THR Raaga/THR Gegar 5 MY FM 6 988 7 Klasik nasional 8 Muzikfm 9 KELANTANfm 10 hitz.fm 11 KEDAHfm 12 IKIM 13 Aifm 14 Suria fm 15 Minnal fm 16 MIX fm 17 Fly Fm 18 LiteFM 19 Xfresh 20 TERENGGANUfm 21 PERAKfm 22 PAHANGfm 23 MUTIARAfm 24 JOHORfm 25 MELAKAfm 26 KLfm 27 asyikfm 28 SELANGORfm 29 NEGERIfm 30 red 104.9 31 PERLISfm 32 TraXXfm 33 LANGKAWIfm Average weekly reach audience S1 2008 % ‘000 29.5 4,739 26.7 4,297 16.2 2,608 15.4 2,479 13.3 2,139 10.3 1,655 7.8 1,250 6.4 1,025 5.3 848 7.0 1,125 4.5 723 4.9 793 3.5 557 2.9 459 4.1 662 2.6 425 4.0 639 2.4 384 3.4 544 2.6 422 2.5 395 1.7 274 1.0 165 1.4 226 1.0 158 1.4 225 0.5 73 0.6 99 0.6 102 0.5 75 0.6 95 1.1 180 0.3 47 S2 2008 % ‘000 27.5 4,519 26.3 4,314 20.4 3,339 17.5 2,872 13.4 2,204 10.4 1,706 9.3 1,522 5.7 936 5.4 878 5.3 873 4.9 799 4.5 734 4.2 686 3.5 569 3.3 538 3.0 493 2.9 470 2.7 439 2.5 404 2.2 357 2.1 348 1.5 244 1.4 229 1.3 211 1.1 178 1.1 175 1.0 164 0.7 116 0.6 101 0.6 95 0.6 91 0.4 61 0.4 58 Source: Nielsen Radio Audience Measurement (RAM) Table 4: Advertising Spending (display ads only1) Jan-Sep 2007 & 2008 Jan-Sep 2007 (RM) About The Nielsen Company The Nielsen Company is a global information and media company with leading market positions in marketing information, media information, online intelligence and mobile measurement. For more information, please visit, www.nielsen.com. Total Radio FTA TV2 Newspaper (display ads only)1 Others (Magazine, Cinema, Posad , Outdoor & Internet) 3 Jan-Sep 2008 (RM) % YOY Growth 3,381,967,910 4,011,616,520 +18.6 176,062,805 216,097,523 +22.7 1,225,698,432 1,540,307,770 +25.7 1,724,192,012 1,974,702,924 +14.5 256,014,661 280,508,303 +9.6 % Share Jan-Sept 2008 100.0 5.4 38.4 49.2 7.0 Source: Nielsen Advertising Information Service (AIS) Notes: *Nielsen Media Research measures advertising spending based on published rate cards. Outdoor advertising is based on actual billings by five media operators. 1 Advertising spending figures reported above are based on display ads only i.e. excludes classifieds. 2 Nielsen Media Research monitors advertising spending on terrestrial (free-to-air) television only. 3 Internet spending (recently released from Jan 2008 onwards) is based on submissions from the following websites i.e. MSN Malaysia, Yahoo Malaysia, Forbes Malaysia, Utusan Online, Kosmo Online, Mangga Online, Sinchew-I, Guang Ming Online, Sin Chew Online, Soccerfanz, Kooky and Mysinchew 28 MediaBrokers TM Media Brokers is the trademarked name of Perception Media Sdn.Bhd Airtime Marketing Company for Asian Food Channel Call to find out more: ad for bq.indd 1 Aziz Hamdan mobile+6019-310 0699 l [email protected] 12/9/08 9:24:56 AM Total Market Coverage Puan Sri Maimon Arif Patail Enticing Eclectic Ensemble An innovative company is helping customers make a statement of sorts – but with a range of tantalizing tiles By Chris Krishna Call it an eclectic collection as we stomp manufactures and distributes a range of into the world of tiles. homogeneous porcelain tiles, mosaics The repertoire deserves to be labelled a ‘collection’ of sorts because the mix includes eye-popping shapes, textures, colors, materials, sizes and intensities. And they are ‘Branded’ as well! and ceramic tiles under the masterbrand MML, and a range of themed subbrands as well. ‘We started in 1964 when Kowa Co. Ltd. of Japan and A. Clouet & Co. of France formed a joint venture in Malaysia to While the company behind the collection create the company’s and Malaysia’s first may exude a persona that is considerably mosaics manufacturing plant. Today, we corporate, Malaysian Mosaics Berhad are a public-listed, fully-owned Malaysian 30 Customers opt for textures and colors to support their corporate image... company,’ says Puan Sri Maimon Arif plain or textured, the choice reflects the Patail, MML’s General Manager, Corporate values and proclivities of the user. Affairs. MML’s entire repertoire boasts more Make no mistake – to the uninitiated tiles than 100 designs and thematic concepts may be...tiles. But to MML, a calculated for bathrooms, bedrooms, and living and strategic plan is infused in marketing the dining areas. entire range. ‘We have also played a critical role in MML’s generates its business from two furnishing KLIA and countless high-end streams – B2B and B2C. The company’s housing projects throughout Malaysia. product range covers ceramic wall, floor, Our tiles can be seen on the exterior and porcelain, designer, paving, exterior, and interior of reputable commercial and landscape tiles of various shades and corporate structures in many parts of sizes. Malaysia,’ says Maimon. Corporate or consumer – both targets can Although the norm is to produce and send signals about their intent, and make distribute standard designs, MML has a statement through tiles. Large or small, taken this a step further to design customized tiles as well. ‘We often cater to the requirements of our clients. They may require tiles of specific designs, textures and colors to support their corporate image or execution of a particular theme,’ explains Maimon. Deliveries are made direct for large orders while an extensive retail network channels the range for consumers throughout Malaysia. It is obvious that differentiation is a source of MML’s competitive advantage. As a market leader, it needs to consistently energize and refresh its range with designs that will continue to elicit interest and support from customers. 31 The Olympiad collection features textured surfaces fused with nature-inspired colours. MML has also executed marketing The Spring Collection 2009 was inspired practices that are at best a rare by three well-defined fashion trends: occurrence in this industry. ethnic geometric motifs, iridescence and textures. Case in point: The company recently hosted a lifestyle event titled InSTILE Distinct brand names were assigned for and unveiled its Spring Collection 2009. the sub-collections. The Maya collection The event was also used to appreciate includes contemporary geometric motifs its business partners – developers, combining the feel of solid forms with architects, visually fluid movements; the Olympiad designers, and interior decorators. collection features textured surfaces fused with nature-inspired colours; and Interestingly though, InSTILE involved the Meteora collection features bold collaborating with two leading iconic colours with iridescence light intensities. fashion brands, Tag Heuer and Jendela KL, to stage fashion shows during the event. The intent is obvious – geometric motifs, And there were music performances by textures and iridescence will signal Juwita Suwito and Atilla to amplify the MML’s fashion statement for tiles come experience. 2009. And tiles that look ‘metallic’, now the rage in Italy, is expected to find favour among Malaysians next year. ‘The sense of fashion is distinctive to the individual,’ explains Maimon. ‘At MML, we take pride in offering the widest range of fashion tiles to suit every homeowner’s individual preference.’ MML tiles, widely recognised as exceeding international standards, are exported to North America, Europe, Japan, Australia, and the Middle East. Four decades have passed since inception, and the MML brand continues to soar given its inherited core values and work culture – Japanese dedication to quality and French excellence in customer service. 32 ad for bq.indd 3 12/9/08 9:25:05 AM Malaysia Fact Sheet Synovate PAX Results: Malaysia Synovate Malaysia revealed the annual Japan. The exercise was conducted from Malaysia results from its long-running Q3 ’07 to Q2 ‘08 and Synovate spoke with Pan Asia Pacific Cross Media Survey over 1700 Malaysian respondents to get the (Synovate PAX) for 2008. 2008 results. The Synovate PAX survey tracks affluent The survey claims to be a comprehensive Asians across 11 markets in Asia Pacific guide for Asia’s media owners, agencies and - Malaysia, Singapore, Hong Kong, marketers to understand affluent Asians, Korea, Malaysia, Thailand, Indonesia, typically the top 20 percent of society based Philippines, Taiwan, India, Australia and on monthly household income. 34 Synovate PAX answers key questions such as: Which media are affluent Malaysian residents reading and watching? Which personal and household items do elite Malaysians currently own? Which products do they intend to purchase? What are the lifestyle choices of wealthy Malaysians? About media consumption and digital habits among Malaysia’s digital savvy 82% read local paid newspapers, third highest in the region after Bangkok (84%) and Singapore (83%) while over a quarter read news or business magazines After movies (74%), the TV programmes watched most regularly are news and business (73%) followed by travel and lifestyle programmes (66%) Friendster is the most popular social networking site with 54% using it in the past 30 days followed by Facebook at 32% and Windows Live Spaces (MSN Spaces) at 29% About Malaysian attitudes – Good news for advertisers and high-end retailers Respondents were asked if they agree with a variety of statements. The results for those saying they agree or agree very About household and personal ownership of quality items in Malaysia 57% own a laptop computer (the highest in the region) 53% of affluent Malaysians own a mobile phone with internet access and camera functions 27% have LCD or Plasma TVs in their homes 12% own a hybrid mobile phone, such as PDA much with the statements are: 67% of elite Malaysians believe that paying extra for quality is worthwhile 30% have greater trust in products they have seen advertised 66% agree that adverts are a good way to learn about new products and services Close to half (49%) of wealthy Malaysians agreed that it was important to them to have the most modern appliances in their homes 44% find shopping to be a fun-filled activity About travel and Malaysia’s affluent while over half of well-off Malaysians like 21% of Malaysia’s affluent have taken one or more business trips to treat themselves to something special 8% have been on five or more business trips, the highest in the even though it is expensive. region 33% have enjoyed 1 leisure trip in the past 12 months, up 3% About Synovate Synovate, the market research arm of Aegis Group plc, generates consumer insights that drive competitive marketing solutions. More information on Synovate can be found at www. synovate.com 35 A Synovate Malaysia Report Malaysian consumers attitudes towards the economy and prices 36 37 38 Brand Spokesperson Enriching a Personal Brand Popular model Amber Chia explains what it takes to nurture and add value to one’s personal brand image By Chris Krishna Communicating a brand’s attributes and Among others, brand owners continue entrenching the key proposition in the to engage the popular and famous to mind can be done in many ways. But accelerate brand adoption and deliver it’s the urgency in adoption that matters loyalty. Whilst paid ambassadorship given that consumers are operating in an helps control the brand message, what era of extensive options. remains important is the continuing 39 And safeguarding her image includes being responsible and disciplined at several fronts. eminence of the person engaged to that I could bring home the title and have speak up for the brand. The point is – it’s my picture showcased in 70 countries. uncontrollable. But since then, confidence is the driver of Though we have cringed over the everything I do,’ says Chia. scandalous antics of brand ambassadors, On or off the Catwalk, the celebrity is the incidents remains rare. face of selected popular brands. The list ‘As a brand ambassador, I pay considerable attention to my image, both personal and professional. Managing my reputation is (in addition to Guess) includes, Gintel, Pensonic, Designer Alvin Tay, Celebrity Fitness and Salabianca. important to sustain my popularity and ‘It demand,’ says Amber Chia, Malaysia’s ambassador. I have, on occasion rejected popular model and brand ambassador. lucrative offers to endorse products that It was in the late nineties, and at 17 that she headed for the bright lights of Kuala Lumpur to realize her dream of becoming a model. Having been at it for over 9 is challenging to be a brand do not fit my image. That includes baby products, homecare brands, condoms and a healthcare range for men,’ says Chia. years, she is often courted by companies Conceding that she has a sexy image, to be their brand’s spokesperson. Chia asserts that it’s the interpretation contain naturally derived ingredients,’ that matters. ‘I remain ‘healthy sexy’ for she says. Her turning point came in 2004 when Chia won the Guess international brand ambassador contest. She topped models from over 70 countries. ‘I never imagined Celebrity Fitness, ‘arrogant sexy’ for Alvin Tay and ‘confident sexy’ for Guess,’ she explains. Having tasted success at an early age Chia is now looking further afield. She has But there’s passion in what she does. ‘20 enrolled in an acting school in New York hour days are not unusual for me. My and is headed for the city this month. An days can be filed with lots of activities at assignment with Ford Modeling agency is times. Do I get tired? Not at all because I also part of the itinerary. love what I do,’ says Chia. Meanwhile, she continues to work outside And safeguarding her image includes Malaysia. Busy days in Taiwan, China, being responsible and disciplined at Singapore and Hong Kong are part of her several fronts. Chia says she is committed diary as well. to consuming healthy food; her favorites include Sushi & Caesar salad. At 26, Chia is a brand ambassador to be reckoned with. And she acknowledges She reads fashion and health & fitness that her personal brand image has to be magazines to keep abreast of the latest in nurtured over time. the space. ‘I must exercise everyday and indulge myself at the Spa to maintain a healthy body. I must not only look good but feel good as well,’ she adds. 40 And complacency has no room in her life. ‘There is no limit to what I can do. My big dreams are inspired by a ‘never try, never know’ attitude. And there is much to be learnt in the journey of life. And my So what’s Chia’s favorite cosmetic brand? success must be an inspiration to others ‘Brand regardless, I prefer products that as well,’ says Chia. ad for bq.indd 6 12/9/08 9:25:12 AM Sports Sponsorship Kuna Senathirajah Creating World Class Champions By Chris Krishna Say the lies in aligning the company or brand to corresponding values that spring to life ‘sports’ in general and a matching sporting event. And matching include energy, dynamism, confidence, calls for delivering a strategic fit between zing, and among others, vitality. values associated with the sport and the Values represented by a particular brand’s values as well. sport are a gold mine to brand builders At the global level, companies and their because of the opportunities they provide brands most often associated with sports through associating their brand with the include Shell, Nike, Adidas, Gillette and game or event. Coca Cola. Sports present an effective way for On the local front, Nestle’s Milo leads in corporations to market themselves and the sports sponsorship arena; include their brand portfolios. The catch though Petronas with F1 and the list is set 42 It needs to move fast and be reckoned with as well. Making a statement that is unassailable is part of the game as well. to grow. And CIMB’s ambition is best signalled by the brand’s relationship with Nicol David. Endorsing a world class champion is simply reflective of CIMB’s corporate culture, and its penchant for excellence as well. Among others, a company that’s staking a claim in the list is Qi Ltd. With regional offices in Malaysia, Hong Kong, and Singapore, Qi’s portfolio covers retailing, travel, interactive marketing, financial services, education and consulting. The Hong Kong-headquartered Qi moved year old doing 160 mph on the race track; and yet to get his driving license!’ he exclaims. QI’s affair with motor racing ascended several notches when the company sponsored the only Asian team, QiMeritus Mahara, in the GP2 Series in Asia Jaafar, who secured the attention of the and the Middle East. Incidentally, GP2 is media overnight and became a poster pin- positioned as the strategic gateway to up celebrity, has become an inspiration F1. for his legion of fans. ‘Any young person dreaming for success will look to him for inspiration,’ says Senathirajah. its backroom operations to Malaysia The company’s sponsored drivers, Italian Luca Filippi and Hiroki Yoshimoto from Japan, became as a winning combination in Indonesia and Malaysia. last year. And the company was then a ‘On our part, we have scored a huge relatively unknown entity. success. And it is our very first tie-up with Senathirajah affirmed that supporting Jaafar. Associating our corporate brand young talents in motor racing is part of with a potential world-class champion their long-term strategy. ‘The investment says very much about our strategic intent is certainly cost-intensive,’ he admits. as well,’ he adds. ‘Our reward is making champions of So the corporate brand needed to make inroads, and fast. Awareness and heightened recognition became critical in its intent to establish a tenable image. ‘Building our corporate brand was But the sponsorship seems to suggest a young talents.’ plethora of related goals. The company is Though sitting pretty on a turnover of operating in a fast-paced environment. RM800 million, Qi has not been idle. The And it needs to move fast and be reckoned company is involved in developing eco- with as well. Making a statement that is tourism in Pahang at an estimated cost unassailable is part of the game. of RM250 million. But there were other means to expose And were there other sponsorships? the corporate brand. The repertoire ‘We also presented the internationally- included print ads, an online presence, renowned ‘Disney on Ice’ show in ‘We moved into sports to support young sports jackets, billboards, motor racing Malaysia this year,’ says Senathirajah. world-class champions. It was exciting accessories, flyers, and to top that all, on when we sponsored Jazeman Jaafar, the the F1 racing car as well. When asked about Qi’s future plans, Then curiosity kicked-in. ‘What’s Qi?’ be moving a lot faster in the coming years. people asked. It affirmed that the pathway ‘We will continue to break new ground says Senathirajah.The man’s excitement to recognition was bearing fruit. But this and ensure that our brand recognition about Jaafar is understandable. ‘A 14- was not to be a one-off sponsorship. will ascend.’ clearly in our list of priorities, but we opted for a different pathway,’ says Kuna Senathirajah, Qi’s director of investment management. Qi’s corporate tagline, ‘Creating Synergy’ persuaded investment in the high stakes and fast-paced motor racing arena. youngest Formula BMW Asia champion in the history of the series worldwide,’ Senathirajah says that the company will 43 Media Expenditure Mainstream Media Leads …while Internet penetration doubles in five years Mainstream The Nielsen Media Index continuously tracks media consumption, product ownership, demographics and lifestyle information. 44 to “Traditional media such as print, TV and dominate the Malaysia media scene with media continues radio still command a high reach among TV and radio reaching over 90 percent the general population, but Internet of the population and newspapers 54 will become a more integral part of the percent. Internet penetration has also media mix while this medium continues doubled in five years, now reaching two to grow in this market,” said Andrea in 10 of the population, according to the Douglas, Executive Director for Nielsen latest findings from Nielsen Media Index Media Research Malaysia. survey. The Nielsen Media Index continuously Newspapers tracks media consumption, product The ownership, overall daily readership of and newspapers stands at 54 percent of the lifestyle information. The latest survey population aged 15 years and above in interviewed a representative sample Peninsular Malaysia (see Table 1). The of 10,000 individuals aged 15 years and growing newspapers readership over above in Peninsular Malaysia over a the last five years is driven primarily continuous period from July 2007 to June by 2008. Harian Metro in particular leads overall demographics Bahasa Malaysia dailies (28%). The growing newspapers readership over the last five years is driven primarily by Bahasa Malaysia dailies (28%). newspaper readership and the Bahasa “Malaysians are opting for online news 21 percent this year, with almost four in Malaysia newspaper segment at a reach for faster and constant updates, as 10 users spending between one to two of 15 percent (see Chart 1). seen by the 35 percent growth in online hours on the Internet every day. Apart newspaper readership over a year, from the more common features such as reaching one million readers”, says email, surfing and information gathering, Douglas. “However, news seekers have the popular activities for netizens are Following Harian Metro as the second to fourth most read Bahasa Malaysia dailies are Berita Harian, Utusan Malaysia and not abandoned the traditional medium as Kosmo at eight, seven and three percent nine in 10 readers still obtain their news respectively (see Chart 1). Among English dailies, via a hard-copy”. The Star Increasing Internet penetration goes readership. Both NST and The Sun hand in hand with increased Internet maintained their readership at two usage. According to the Nielsen Media percent, and Malay Mail at less than one Index, Past week1 Internet users rose to percent (see Chart 2). Radio Total radio listenership remains high – reaching out to 92 percent of the population, according to the latest Nielsen Radio Audience Measurement (RAM) study. Among radio channels, ERA tops Chart 1 the list with 28 percent reach, followed by Increase in Harian Metro readers contribute to the growth in overall BM dailies readership % 20 BM titles reach 28% of the population 11 11 11 11 11 9 Read yesterday Harian Metro 15 14 15 10 by message/chat/blogging (45%) and reading newspaper/magazines (35%). Internet maintained its lead with eight percent online TV/music/games (47%), followed 12 Berita Harian 9 9 9 Utusan Malaysia 7 5 3 3 2008 Kosmo! 1 0 2004 Base ‘000: 13,139 2005 2006 2007 13,284 13,428 13,976 THR Gegar, MY FM and 988 ranked third to sixth position. Ranked seventh overall, Klasik nasional is RTM’s top channel, followed by Muzikfm, KELANTANfm, KEDAHfm and aifm. Free-to-air (FTA) and Pay-TV Total TV viewing remains popular at 94 8 8 hotfm at 26 percent. SINAR, THR Raaga/ 14,289 percent viewership. Among the free-to-air channels, TV3 continues to be in the lead by reaching 73 percent of the population, followed by RTM2 at 52 percent, RTM1 at 42 percent and NTV7 at 40 percent. TV9 Base: Adults aged 15+ Source: Nielsen Media Index and 8TV’s viewership are at 32 percent and 31 percent respectively. Table 1: Media Reach Sin Chew Daily continues to lead the Chinese dailies at eight percent, followed by China Press at five percent. Guang Ming Daily and Nanyang’s readership stands at two percent respectively (see Chart 3). Among the Tamil dailies, Nanban stays ahead of Tamil Nesan with its two percent readership. (Base: people aged 15+ in Pen. M’sia) July’06-June ‘07 Media (‘000) Reach % TV (yesterday) 13,047 93 Radio (past week)* 12,611 90 PosAd (past month) 9,270 66 Newspapers (yesterday) 7,695 55 Magazines (past month) 3,821 27 PowerScreen( past month) 3,389 24 Internet (past week) 2,554 18 Cinema (past 2 weeks) 592 4 Vision Four Guide (past 3 months) 618 4 July’07-June ‘08 (‘000) 13,416 13,208 9,143 7,667 3,803 3,170 2,937 617 393 Reach % 94 92 64 54 27 22 21 4 3 % Var +1 +2 -2 -1 -2 +3 -1 Source: Nielsen Media Index and *Nielsen Radio Audience Measurement (Sw2’07 & Sw2’08) 45 Past two-week cinema goers recorded a four percent reach. Cinema patrons are more likely to be white collar workers and students. As for Pay-TV Astro, its Family Package is still the most popular with seven in 10 subscribers watching channels within this package. Meanwhile Yesterday2 viewership for satellite channels has grown from a reach of 20 percent to 33 percent in the past five years. “A plethora of TV channels are available for the audience in Malaysia now, with an About The Nielsen Company The Nielsen Company is a global information and media company with leading market positions in marketing information, media information, online intelligence and mobile measurement. For more information, please visit, www.nielsen.com. Chart 2 The Star leads among English dailies readership average of 20 channels received at home compared to an average of 11 channels five years ago. The average number of channels viewed per person has also % 12 English titles reach 9% of the population 10 period,” added Douglas. 8 PowerScreen 6 PowerScreen reaches 41 percent of the aged 20-29 years and with high monthly household income. Sixty four percent of the population has visited an outlet with Posad media in the past four weeks. Posad media with the highest reach are Sound Ads and Trolley Ads, at 61 and 56 percent respectively. Vision Four Viewing Guide Vision Four Viewing Guide, reaching three percent of the population in the past three months, is likely to attract PMEBs, those with high monthly household income, Cinema 3 2 2 2004 four percent reach. Cinema patrons are more likely to be white collar workers and students. 46 2 2 1 1 1 0 2 2 2 1 1 Malay Mail 2 1 1 2005 2006 2007 2008 13,284 13,428 13,976 14,289 Base: Adults aged 15+ Source: Nielsen Media Index Chart 3 Sin Chew Daily readership stable, continues to lead the pack % 12 Chinese titles reach 18% of the population Read yesterday Sin Chew Daily 10 9 9 5 6 6 3 3 3 8 8 8 China Press 8 6 4 2 Past two-week cinema goers recorded a 8 The Sun 4 people who invests in mutual fund/unit trusts, and air travelers. 8 New Straits Times Base ‘000: 13,139 Posad 8 7 population in market centres. It attracts PMEBs, other white collar workers, those The Star 9 more than doubled during the same Read yesterday 2 2 1 2 5 2 1 2 Nanyang 3 2 1 0 2 Guang Ming 5 2 2 1 1 Kwong Wah 2 1 2004 2005 2006 2007 2008 Base ‘000: 13,139 13,284 13,428 13,976 14,289 Oriental Daily News Base: Adults aged 15+ Source: Nielsen Media Index Book Review BUYOLOGY Truth and Lies About Why We Buy Does sex sell? What do religion and ritual have in common with successful advertising? Can subliminal advertising really influence our behavior? What effect, if any do health warnings on cigarette packs have on the consumer? ever conducted—25 times larger than any such study to date. In a three-year effort costing more than seven million dollars and using two of the most advanced, cutting-edge neuroimaging technologies available today—the We now know the answers thanks to a fMRI and SST—scientists scanned the major scientific study whose surprising brains of over 2,000 people from all over findings are revealed in BUYOLOGY: Truth the world as they were exposed to various and Lies About Why We Buy, a book which marketing and advertising strategies Dr. Mehmet Oz says is ‘written like a fast including product placements, subliminal paced detective novel’ and is hailed as ‘a messaging, iconic brand logos, health and fascinating journey inside the consumer safety warnings, and provocative product brain’ by Ori Brafman, bestselling author packaging. of Sway. Many of the rituals we habitually perform in our daily lives were actually manufactured by companies and marketers. For decades, advertisers, marketers, and To find out how our unconscious minds consumers alike have held a set of common influence how we buy, Martin Lindstrom, assumptions about what drives us to buy. one of today’s foremost marketing Turns out, most of these were dead wrong. experts, partnered with researchers His startling results will shatter much of from Oxford University and launched the what we have long believed. Some of the single largest neuro-marketing study many topics Lindstrom explores include: 47 Neuromarketing and Politics: Despite widespread cries that political advertising emphasize ‘optimism,’ ‘hope’ and ‘building up, not tearing down,’ fear works more effectively because fear is what the brain remembers. By playing to the fear of nuclear war, LBJ’s ‘Daisy’ commercial helped him to victory in 1964. Forty years later, history repeated itself when George Bush ran for re-election by hammering the fear of terrorism into voters’ heads. (Chapter 1) Faith Religion and Brands: What connection, if any, exists between religion and our buying behavior? Are there similarities between the way our brains respond to religious and spiritual symbols, and the way they react to products or brands? Could certain products inspire the same sense of devotion and loyalty in us, as provoked by faith or religion? Just ask the people that wait in line overnight at the Apple store anytime a new product is launched. (Chapter 6) History repeated itself when George Bush ran for re-election by hammering the fear of terrorism into voters’ heads. of your new car? Or what about that feeling of comfort when you smell a box or crayons? Other senses such as smell, touch and sound are so powerful they can Ritual, Superstition and Why We Buy: Do first? Turns out many of the rituals we you have a fear of the number 13? Do you actually arouse us when we encounter a habitually perform in our daily lives were always drink your Corona with a wedge of product. (Chapter 8) actually manufactured by companies and lime, or eat the filling of your Oreo cookie marketers to draw us to their brands and More than just a wake-up call to products. (Chapter 5) advertisers and marketers, BUYOLOGY Subliminal Advertisings, Alive and Well: swayed by a commercial or won over by will captivate anyone who has ever been In 1957 subliminal advertising was an ad. Through well-known brands such banned, but you might be surprised that as Tiffany, Apple, Marlboro, American subliminal messages still surround us Idol, Corona and more, Lindstrom is able and strongly influence our behavior. Just to explain his brain scan findings to reveal ask the tobacco companies now that they what is really going on in our minds when can no longer advertise on billboards and we see or think about a product. on television. (Chapters 1 & 4) Selling Our Senses: Does your heart rate increase when you see one of those signature robin-egg blue Tiffany boxes? Or maybe you feel your pulse race when you inhale the scent 48 Martin Lindstrom is the author of Buyology – Truth and Lies About Why We Buy, BRAND sense and BRANDchild and an advisor to global brands including McDonald’s Corporation, Procter & Gamble, Nestlé, Microsoft, The Walt Disney Company and GlaxoSmithKline. Visit MartinLindstrom.com. ad for bq.indd 8 12/9/08 10:17:10 AM