In the Press... - Scumble Goosie

SCUMBLE
“Extraordinary name.
GOOSIE
Extraordinary furniture.”
AS FEATURED IN
“Affordable Architect-Designed Furniture Built From
Sustainable Hardwood By True Craftsmen. Bespoke Options
Available Combined With Good Old-Fashioned Service.”
www.scumblegoosie.com
Telephone: 01453 731305 | Facsimile: 01453 731500 Gustavian
| www.scumblegoosie.com
[email protected]
3 drawer desk |in
Old White - for a client in Oxford
2
Contents
08
Hello
10 Our Ranges
12 Our Products
26
Bespoke
27 Finishes & Options
28 Panelling
30 The Overall Look
36 In the Press
37
Common Questions
42
Your Space
44 Contact Us
SCUMBLE GOOSIE
Extraordinary Name Extraordinary Furniture
SCUMBLE
GOOSIE
“Extraordinary Name.
Extraordinary Furniture.”
3
Telephone: 01453 731305 | Facsimile:
01453
731500
www.scumblegoosie.com
Mantle
mirror
and| Gustavian
dressing table| [email protected]
in Linen. Rosen chair in Old White
4
French bedside table and panelling in a bespoke colour
5
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com
| [email protected]
Gustavian dressing
table in raw wood at Griffin Mill
6
Mora clock, armoire and pearl dining table
7
Hello!
...perhaps for the first time?
...Or welcome back if you know us already.
We are celebrating our 20th Birthday by launching our brand new
website and brochure. It seems a very short time ago that we started the
company – in the last recession. And now we are back in another one!
Thankfully, with your loyal support, our business is as brisk as ever.
Perhaps you support us because of our timeless and beautiful designs – drawn on
classic principles. Or because we are able to customise pieces for you. Or perhaps
because of the choice of finishes we offer. Or our prices? Perhaps it is because nobody
else really seems to do quite what we do? Perhaps it is all or most of those things. For
whatever reason – thank you.
Our Gustavian style blends well with all types of interiors. A pared down Swedish
interpretation of French designs from Versailles at the turn of the 18th Century. It
works in so many different settings – large or small houses, relaxed holiday homes,
professional offices – modern or traditional. Whether painted or unpainted, it never
looks dated. We also offer a bespoke service – we can vary our own designs for you, or
work from your designs.
“Affordable Architect-Designed Furniture Built From
Sustainable Hardwood By True Craftsmen. Bespoke Options
Available Combined With Good Old-Fashioned Service”
Our ironclad guarantee:
We have great faith in our products. You keep telling us about
the quality of our craftsmen’s work. So here’s our guarantee for
all your purchases from now on. If you are not happy with any
item you buy from us, other than items which have been painted,
customised or made on a bespoke basis for you – at any time –
for any reason, simply return it to us – in the condition in which
you bought it – for a prompt and courteous refund.
This is our lifetime guarantee. Whatever. Whenever. Always.
But to make sure this is perfectly clear, we have decided to
simplify it further. Guaranteed. Period.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
8
Buying on the Internet:
Buy ALL of our products, on the Internet.
Even the customisable ones. When you
want. From where you want. When you
place your order on the Internet we give
you 5% off EVERY ITEM YOU BUY! We
are a small company with a limited number
of staff. We have only one showroom. No
outside shareholders. And no borrowings.
Because of this we do not have to sweat
huge overheads. This way, we can keep
costs down, provide you with yet better
value, and pass on the savings to you.
With all of these new developments happening, we intend to remain just as approachable. We
welcome hugely your feedback on our products, and we also value greatly your ideas for new
products to add to our ranges.
We look forward to hearing from you, or seeing you soon. You are always welcome at our
showroom in Thrupp where we have greatly expanded our floorspace. We have done lots to it,
so do come and see for yourself when you are in the area. If you ring first, we can make sure we
give you proper time – to look at our furniture and discuss your needs. We will always have a hot
or cold drink ready for you.
Warmly, on our Happy Birthday!
P.S. I have been asked to tell the story of Scumble Goosie. We have put the story ‘Jon & the
Goose’ in ‘Behind the Scenes’ on our website. So, for those of you who want to read it (and the
story is quite long, so be warned!) you will find it there…
“Thank you very much for the tables. I’m really pleased with them - they’re exactly the look I wanted”
Nicola Walker
9
Our ranges
We have brought in new ranges, which we intend to
develop further in the coming months. Many pieces
are kept in stock, and some are to order – which we
hope you will agree are worth a short wait. Most are
customisable and paintable. We hope you will find
our traditional quality thoroughly satisfying. There
are nice big pictures, on our website, of each and
every one. Quite a lot are also shown painted to make
it easier for you.
Over the last twenty years, We hope you feel we have
been listening to what you like. Currently, we have
nearly 100 pieces in our range, and are continually
developing more. We will paint them for you, if you
like, or you can paint, stain or wax them yourselves.
The choice is yours.
Our accessories include a screen which has been very
popular. The remainder are small pieces which have seen fantastic demand at various
times over the years. These are available only in the raw. Once again, you can stain,
wax or paint these pieces yourselves if you like.
Our MDF panelling has been a remarkable success story for us. We initially developed
it to use in our own refurbishment projects. We simply could not find exactly what
we were looking for in the builders merchants or shops! We did not realise at the time
that so many of you would also love the fact that it looks so much more realistic than
other available alternatives. We
started selling this product over 15
years ago and it remains – to this
day – one of the most popular items
in the entire range! So much so that
we have introduced new sheet sizes
and are now working on a number
of alternative designs to compliment
the line-up. These will appear as a
separate range through The English
Panelling company which we are
now launching.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
10
Customising:
We can customise many of our pieces for you – by changing their
dimensions. If you go the website, look for this tape measure next to the
product. If it is there, you can alter the measurements of the piece to suit
yourself. For how this works, see Common Questions on page 37. This
will explain it for you in detail. All you have to do then is to put in the
dimensions you want, and the final price will pop up. It’s that easy.
Also, if you have an idea for a piece or a design you would like us to make for you, on a bespoke
basis, we are delighted to take most commissions.
Painting:
We can paint most of our pieces for you in any of our range of six
colours – or in a colour of your choice. Look for the image of this
paint brush on the website. If it is showing, we can paint that piece for
you. Once again, a visit to Common Questions on page 38 will show
you the detail of how this process works. You can also see the painted
price (as well as the unpainted one) against each product.
Ordering:
The details of the procedure for ordering is again clearly explained
in Common Questions on page 38. Or, if you prefer, go to The Nest
(Scumble Goosie’s personalised shopping cart on the website) and just
let it work it all out for you.
Delivery:
If you look against each product on the website, you will see this
image of a lorry with a letter in the back of it. Each of the letters
A,B,C and D relate to different delivery methods and tariffs. The
detail of how these work is clearly explained, once again, in Common
Questions on page 38. Alternatively, we always like to see you at our
showrooms, if you prefer to collect your furniture from us. Please let
us know if you would like to do this.
Any Other Questions:
If you have any other questions you need answering before making a
purchase please just email [email protected]. We hope
most of these will be answered for you in Common Questions on page
37. In addition, you might wish to visit ‘The Overall Look’ section
on page 30, where we cover just about every detail of the design,
manufacture and treatment of all of our pieces.
We hope you enjoy our brochure, and happy shopping.
“I’m so pleased the table and chair are almost ready - I had thought they wouldn’t be ready until late August/September”
Helen Bates
11
erutinruF yranidroartxE emaN yranidroartxE
Our Products
Our ranges include chests, clocks, storage, tables, beds,
mirrors, seating, lamps & accessories.
Browse through the next few pages and if you see
anything you like, please call us on 01453 731305 or find
out more on our website - www.scumblegoosie.com
Chests
Clocks
Storage
Tables
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
12
Beds
Mirrors
Seating
Lamps
Accessories
“Thank you so much for coming over on Tuesday. I really appreciate you
taking the time out to have a look at our work in progress.” Jennifer Vitali
13
GT2/W
GT3/WS
GT3/W
EM2/W
FT2/W
EM4
FT2/W
FT3/W
One of the 10 new roomsets at Griffin Mill
GT7
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
14
Gustavian sofa in Gustavian Grey
RT1
GT1/W
EM7/W
GT9/W
“I have found a fabulous house in Northleach. I can’t wait to be a resident of the Cotswolds – and live
the country life and, of course, enjoy your beautiful furniture...Bliss!” Alana Mitchell
15
EM1/W
EM1/W
GT5/W
FT6/W
GT8/W
GT10/W
Gustavian sofa in Gustavian
GreyMill
Griffin
GT11/W
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
16
DT8
DT9
CF5
CF6
“The tables have arrived today, as promised, and I am delighted with them. I will use you again. Thanks a lot” Lynne Davis
17
CF1
CF2
CF3
CF4
CF13
CF14
WS1/A
WS1/B
WS3
WS5
SB1/A
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
18
HB1/A
FC1
TV1
WC3
WC5
WC6
CD1
Griffin Mill
CD2
“Thanks - we’ll certainly be repeat customers.” John Bracegirdle
19
CD3
CD4
CD6
CD8
BK1
BK2
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
20
BK3
BK4
BK5
WD1
WD2
General purpose cupboard in Old White
WD3
“It is brilliant news that you are so busy! I get so tired of all the doom and gloom stories of small companies going under.
It goes to prove that if you have a good business – selling the right products at the right price – you can succeed – so big
congratulations to you all.” Liz Harding
21
CL2
Gilding for a customer
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
22
CL3
Minatures for fun - a bespoking idea!
LG2
LG5
LG9
LG10
LG11
LG12
“Thank you Jon. I am so excited - it’s coming Monday!!” Julie Wishart
23
KR1
SP1
SP2
CP1
CP2
BN1
TY5
DB1
TG1
SR2
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
24
SN5
LB1/A
LB1/B
LB1/E
LB2/B
LB2/C
LB3
LB4
LB6
LB1/C
Honey (not for sale)
“Dear Scumble Goosie, I think that your product range is wonderful.” Dr Kate Blackmon
25
Bespoke
“Scumble Goosie’s fabulously priced bespoke service”
Kerryn Harper-Cuss. Editor, The English Home.
You are constantly telling us how difficult it is to find furniture of a certain size so we
are delighted to be able to offer an affordable Bespoke Service.
Bespoking furniture for our clients forms
an increasing share of our workload.
Perhaps this reflects the difficulty you
have in finding exactly what you need.
Most of our customers are pleasantly
surprised by how little it adds to the cost
to customise one of our products, or to
commission a piece from scratch. We can
play on variations of our own designs, or
modify sizes of our collection to suit you.
We are often asked to design a particular
item from an image of an existing piece,
or from a sketch. As long as we feel that
the piece is in keeping with the work we
do, we will create it for you (and maybe
even add it to our collection!). All that we
ask is that you provide us with a simple
sketch or image, and some measurements.
erutinruF yranidroartxE emaN yranidroartxE
We will take care of the rest, advising you
if you require us to.
OG ELBMUCS
We look forward to receiving your requests and turning them into
reality – using eco-friendly methods and materials. Our know-how and
your ideas: this is the new Scumble Goosie!
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
26
Finishes & Options
Painting
When we paint pieces for you, we let you
choose from our six basic paint colours
– shown here – or you may specify your
own for a small additional charge of £25.00
(which includes a sampling service). Please
see “Common Questions” on page 38 for
more information on special colours. Our
six House Colours are all neutral tones
designed to harmonise with most situations,
so normally one of these will work. We
lightly drag an antiquing glaze over the top
to soften the look further, and bring out
the details of the various mouldings and
carvings that we use. The paint and glaze is
then given further protection using a number
of coats of satin lacquer. Drawer runners are
waxed to make them run smoothly.
Handles
For handle options, please see “Common
Questions” – Handle Options on page 40.
The picture here shows the various handles
which we use ourselves, or we are delighted
to fit handles supplied by you on painted
pieces only. We are currently increasing our
range of handles and knobs.
“Just to say many thanks for the Chest of Drawers, we are very pleased with it.” Debbie Guage
27
Panelling
Our reeded panelling is one of our signature products
that has grown in popularity from one year to the next.
We wanted to replicate traditional Georgian “Butt and Bead” jointed wooden panelling
in sheet form. But we were also determined that it should look authentic, and not like
the thinner alternatives found in many DIY chains.
For mail order we supply RP1 in
packs of 6 sheets (covers 3.6 linear
meters) and RP2 in packs of 4
sheets (covers 2.4 linear meters).
RP1
RP2
Bead detail
Actual sheet size
60cm wide x 81cm high
Actual sheet size
60cm wide x 122cm high
(Dado and skirting not supplied)
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(Please note: We do not supply skirting or dado)
Together with a local specialist, we developed a form of tooling that did the job, and after
a lot of time (and some considerable investment!) we perfected the product which we now
sell. Made from 9mm thick high quality moisture-resistant MDF, these boards are ideal for
transforming hallways and bathrooms.
Fix to battens, or if the walls are in good condition
simply apply using a product such as Gripfill
adhesive. Finally, add a dado rail and skirting
board to match existing and complete the look.
Work in progress!
Finished
“Many thanks, Jon. I wish you and your team continued success and growth. It is richly deserved.” Deborah Walker
29
The Overall Look
We have been asked from time to time where our design ideas
came from and how we created the look we have become
known for. We have explained on the following pages.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
30
The overall look:
In principle, you will see two rather different looks:
• the slightly fussier French salon or bedroom look;
• and the plainer and simpler Swedish look.
Influences which have affected
our designs:
We are not purists! Our influences have been drawn
from many quarters:
Firstly, the French look, an example of which can be
seen in the French 2 Drawer desk to the left (FT6/W).
This more ornate look is simplified in the Gustavian
pieces. These originated from King Gustav III’s
fascination with the French court at Versailles in 1770.
A good example of our Empire furniture can be seen
in the Empire bedside table below (EM2/W).
Some pieces have a Georgian influence –
somewhere in the middle of our ranges – a little
more regal than the Empire pieces. As an example,
see the dental corniced Georgian Bookcase (BK3)
on page 21.
Simpler influences include the Country look,
drawn from peasant furniture, an example being
the Country wooden sofa (WS1/A) on page 18.
In that vein, there is also the Shaker look which can be
seen in our beaded Shaker pegrail (SP2) on page 24.
And last, but by no means least, comes your
influence. Our ranges would be very much more
limited, and a lot less rich in variety, without the
many ideas and insights you have given us over
the last twenty years. Thank you for all that you
have brought to us.
“The website is easy to use, the furniture is lovely, and the service has been excellent.” Val Crawford
31
Overall design guidelines:
Having qualified as an Architect, I am in charge of
design decisions at Scumble Goosie. I have long
been aware that pieces need to work in a variety of
modern situations.They need to fit larger spaces, as
well as smaller more awkward ones. And to go with
other pieces within their immediate surroundings.
Scaling has always been very important, while
maintaining the classical proportions which underly
all that we create.
Grecian and Roman buildings and temples, with
their columns and plinths and other decoration, lie
behind many of our designs. This is simply because
they are timeless, and so much furniture design has
been drawn from their inspiration.
I believe that we should try to design great hybrids
which are pleasing to the eye, and work in the
modern environment. Wherever possible, we
incorporate storage into our pieces.
Features of our pieces looked at in detail:
You can skip this if you find the detail boring (!), but for the
historians among you, you will see a variety of mouldings
within our designs – Ovolo, Torus, Ogee – which have found
their way onto most pieces. Alongside them, there are scoops
on many pieces, Cornices – dog tooth, or plainer – on most
bookcases, wardrobes and some chests of drawers and mirrors.
Plinths – plain or cut out – often appear on our bookcases,
wardrobes and chests of drawers. Reeded or fluted pillars
are mainly found on our pieces with a Georgian influence.
Grooves, reeds and flutes can be seen on many legs: vertical
on French pieces, the Gustavian Olivia Chest and Georgian
breakfront bookcase, horizontal on Empire tables. Pearl
beading can be found on dining tables, mantle mirrors and the
Rosen Mora clock and Gustavian demi lune.
Finally, our tables have many features such as hand carved
flowers, simple fluting, turned or cabriole legs, simple moulded
edges, scoop mouldings or pearl beading.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
32
Fruitwood – A Sustainable Resource:
Our furniture is largely, and usually entirely, made from a solid sustainable hardwood – Mango
– which is very strong, durable and dense. It is virtually knot free and hard to dent. It does not
leach sap and is very stable. It has a fine grain which lends it well to staining or waxing, and
of course, to painting. It is environmentally sustainable, starting its life by providing a harvest
of mango fruit over many years. It can then be recycled into pieces such as ours. It will usually
have one or two irregularities, which are characteristics of the wood itself, and the manufacturing
process, rather than defects. These irregularities give it character, and lead many of our
customers to like the idea of staining or waxing their furniture.
Looked after properly, you will get very many years of good service from pieces made from such
a solid and robust wood.
“When our furniture arrived, the mango wood was far too beautiful to paint, so I waxed the pieces and they are now the
talking point of the room. They have quite transformed it.” Tina Johnson
33
Manufacture – construction and build quality:
Our furniture is made by a wonderful factory
deep in the heart of Rajasthan in India. For
those of you who do not know it, this is an
almost unique desert province. Construction
of our pieces is carried out near to its awe
inspiring capital, the stone walled city of
Jodphur with its Umaid Bhawan Palace
and Mehrangarh Fort. This is a place which
invokes the Raj. We have been very fortunate
to find standards of reliability here which are
not easily matched in the modern world.
We have been lucky enough to develop
great relationships with these very reliable
craftsmen. They create beautiful pieces
for fair prices. We do not exploit them,
and they do not exploit us. Giving work to
good people, who are capable of creating
furniture of great quality, at fair prices, is very
satisfactory to all parties. It works for them. It
works for us. And thus it works for you.
Our factory does not create a mass produced
formica look – without a proper design
structure – built to an impossibly low budget. Instead, our furniture has a hand made element,
just as its fore runners from earlier periods did. We use proper locks, and traditional hinges
when you can see them, or adjustable ones where you can not. Even the backs of our pieces are
made of solid wood, as are drawer bases and door panels. Our shelves are sometimes fixed, and
sometimes adjustable, to suit each particular piece.
The timelessness of our pieces:
By incorporating such solid construction in our
pieces, we are ensuring that they will last for many
decades. Not just for a five year trend of the moment.
The construction of our pieces enables them to be
easily refreshed with just another coat of paint, stain
or wax. With due modesty, who else, nowadays, can
say this?
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
34
Treatments – painting, staining, waxing:
The choice of treatments is of course yours, and yours alone, but may we guide you? As our designs are
based on 18th and 19th century originals, a lightly antiqued, or distressed finish, works better than a 21st
century mass produced look!
As it is largely made in solid hardwood, some like our furniture in the raw, or simply waxed or stained.
Many think that the grain in the wood is complemented by such treatments. Others prefer their
furniture painted.
SCUMBLE GOO
Footnote:
Extraordinary
Name
Furniture
We would like to finish where we began. We
firmly believe that
the Extraordinary
SG Look embodies
a
wonderful choice of designs for very long lasting pieces. Most of these can be customised to suit
you. They can be finished in a variety of ways – by simple waxing, staining or painting. We also
believe that we offer these to you at very competitive prices.
Where ordering is necessary, we think that our pieces are well worth a short
wait. They are not fashion items, and they stand to last you a lifetime!
“Table received and standing proudly in position. Thanks again for the service, we will use
your business for our furniture needs in the future.” Ken Hale
35
In the Press...
”
I believe homes should be uniquely individual expressions of their owners:
creations that continually evolve. Scumble Goosie’s beautifully timeless designs, and
fabulously priced bespoke service, allow discerning consumers to avoid homogenous
Kerryn Harper-Cuss. Editor, The English Home.
‘trends’ and keep it personal every time.
”
36
Common Questions
We find that the following questions are the ones which we
are most frequently asked. We have provided them here, with
answers, and hope they will help you. Please do not hesitate to
contact us should you need any further help or information...
Customising of our products to sizes which will
suit you!
Q: Can you alter the size of pieces of furniture in your range to suit the space
I need to fill?
A: Yes we can. Just check the code for the piece of furniture you like. If it has a tape measure
symbol next to it, then we can customise it for you. This means you can change all three
dimensions of those products. Relatively minor alterations can be done on this website and
the cost will be calculated automatically for you. The first measurement change, width, depth
or height, to 20% of the original size (up or down) adds 20% to the unpainted price. A second
change adds a further 5% to the unpainted price, and finally, a third change adds another 5%.
Put simply, if you would like to change all three dimensions, you will have added 30% to the listed
unpainted price. This is the same whether you increase or reduce those dimensions and if you are having
your items painted the extra cost is still worked out based on a percentage of the unpainted prices.
If you want to add a drawer to a table or a chest, a shelf to a bookcase or wardrobe, or split a
wardrobe so that half is hanging and half shelf space – or indeed anything other than minor
modifications to sizes – then please contact us for a quote.
“Scumble Goosie’s craftsmanship, service and delivery is terrific!” Kirsty Wark - BBC Newsnight
37
Painting your furniture
Q: Does it cost more for us to specify
a special paint colour?
A: We charge a flat fee of £25 for this,
which includes purchasing a sample of the
paint and sending you an actual paint swatch
for your approval. This way you can see
how the antiquing glaze we normally apply
affects the chosen colour. If variations are
subsequently required, most makes of paint
can be obtained on your behalf, but it is
advisable to call us to check. We can also
provide a lightly distressed finish to either
our House Colours or your specific finish if
you require this, and again this is included within the £25 fee. Please call us to discuss or order any
pieces with a finish other than our standard six colours.
Q: When you paint my piece of furniture in the colour I choose, will the colour look
the same as it does on the colour card?
A: Not quite. It may look a little darker, because of the antique glaze which we apply – once it is
painted – to bring out the features of the piece. Therefore, if you want to choose a special colour, it
is wise to choose a slightly lighter one because of this effect. We can omit the glaze if requested, but
prefer not to, as we feel that it enhances the final look.
Ordering
Q: How will I know if a product is in stock?
A: Please contact us to check this before ordering.
Q: If an item that I want is out of stock, when
can I have it?
A: Usually in less than 6 weeks, occasionally this will
be a little longer. If time is critical, please let us know so
that we can advise.
Q: Are any of your pieces of furniture flat packed?
A: No, but see page 40.
Q: When will you take money from my credit card?
A: If an item is in stock, we will take 100% at point of order. If the item is not in stock, we will
take a deposit of 50% from your credit card at the time of order, and automatically charge the
balance to your card when the item is ready to ship, unless you tell us you would like to pay by
another method.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
38
Delivery
Q: How much do you charge for delivery, and
how long do you take to deliver?
A: For charges please see the lorry symbol (with
the letter A, B, C or D next to it) against each of our
products. If an item is in stock, we should get it to you
within seven working days. If we have to order it, you
should allow around 6 weeks for delivery (it can often
be much less and sometimes a little longer). If you ask
us to paint it, that usually takes us an extra week to two
weeks, and if we have to customise the order for you
this can take a little longer as well.
Here is the explanation of our delivery codes A, B, C or D.
A means a parcel service. This will cost you £9.
B is also a parcel service for slightly bigger items, and will cost you £19.
C could be a parcel service or we will bring it to you ourselves. This is for bigger items again,
and we make a charge of £29.
D means a delivery of our biggest items. Again we will either deliver it to you ourselves or send
it with a specialist carrier. The basic charge is £39 but here it gets a little more expensive the
further you live from our warehouse. (Charges apply to Mainland UK. For Highlands and Islands
and Export orders please contact us for a quote).
Only one delivery charge will be made per order, not per item. If you are ordering items from
more than one category, the delivery charge will be based on the SINGLE highest charge
category that applies to the items you require.
The good news is that all mainland UK delivery costs, when you order on the website, will
be calculated for you!
Q: How do you deliver?
A: We do not usually use big lorries, but we do ask you to tell us if there is restricted access at your
address. It is also helpful for us to know if somebody is available to help the driver. We contract
to deliver your furniture to your front door. The driver will be happy to carry the items over your
threshold, but will not be liable for any damage to the interior of your property, howsoever caused. For
any items in delivery category D, please let us know if you would like a quote for a two man delivery
service should help not be available at your end.
Q: What time of day do you deliver?
A: We will always contact you to arrange a mutually convenient day for delivery. If the delivery
is a small one, it will be carried out by a parcel carrier who will deliver anytime within normal
working hours.
A signature will be required and it is essential that you check the goods to ensure that they are
undamaged, as claims for transit damage cannot be made if you have signed for them as being
received in satisfactory condition.
If we do the delivery ourselves, or use a specialist carrier, we can usually be more precise on
time, and of course you can specify days and times to avoid. Weekend/evening deliveries are
sometimes possible, although they may incur an additional charge – please contact us for a quote.
“Hi Jon. It’s stunning, thankyou. I really love it.” Maria Checkley
39
When your furniture arrives
Q: Will I need to do any assembly or construction when my
furniture arrives?
A: Usually not, and what you might need to do is really very simple. This is
only for self assembly legs. Luckily, as we do not produce flat pack furniture,
the only thing we may have to ask you to do is to put on four self assembly
legs (if your piece is a desk or table). These are very easy to put on without
any tools whatsoever. They come with wing nuts, and as they are numbered
individually, it is important that you put the right leg on the right corner.
Handle options
Q: Can I choose which handles I get with
my furniture?
A: On this website you will see a variety of handles
on our furniture, but most are shown with aged
brass effect ring pulls. These are handmade and
suit the furniture very well. This type of handle will
usually be supplied with all orders unless you have
told us otherwise. Alternatives include porcelain or
wooden knobs, or we can fit handles supplied by
you (painted orders only). Wardrobes (WD1) are
normally supplied with porcelain handles whether
painted or not.
Looking after your furniture
Q: What wood is my furniture made from, is it robust, and is it from a
sustainable resource?
A: It is largely, and usually entirely, handmade from a solid hardwood (Mango). The exceptions
are our Classic wardrobes and our panelling which are both made from top quality MDF.
Mango is very strong, durable, dense, virtually knot free and hard to dent. It has a fine grain
which lends it well to staining or waxing. It is entirely sustainable, first providing the mango
harvest for several years, before being recycled into our furniture. It is a natural material and will
therefore generally have one or two irregularities. These are characteristics of the wood itself,
and the manufacturing process, rather than defects.
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
40
Q: What finish would suit my furniture
best?
A: As our designs are based on 18th and
19th century originals, a lightly antiqued or
distressed finish suits our furniture far better
than a 21st century mass-produced formica
finish. Again, some prefer waxing or staining.
Returns
Q: What if I want to return the
furniture?
A: We try at all times to please our customers.
If you are not satisfied with a piece, please just
return it to:
Scumble Goosie LLP
Griffin Mill
London Road
Thrupp
Gloucestershire
GL5 2AZ
Please see the terms of our guarantee on page 8.
Unfortunately, postage and packing costs
are non refundable, and we cannot be held
responsible for returns that do not reach us.
Finally…
Q: Any other questions?
A: If you have any other questions which are
not answered here, please email:
[email protected]
“I’d love the delivery tomorrow if that’s possible, what service!” Shani Torp
41
SCUMBLE
“Extraordinary Name.
GOOSIE
Extraordinary Furniture.”
Your space......
Telephone: 01453 731305 | Facsimile: 01453 731500 | www.scumblegoosie.com | [email protected]
The
English
PANELLING
Company
English Panelling
“Our Panelling Can Transform Any Traditional Or Contemporary
Setting. Great Value, Simple, Clean - And Fast To Fit”
To request a brochure, please call us on 01453 731305 or visit our website
www.theenglishpanellingcompany.com
Contact us
Our opening times
Griffin Mill,
London Road,
Thrupp,
Gloucestershire,
GL5 2AZ
Monday - Friday
10:00am - 5:00pm
Telephone: 01453 731305
Facsimile: 01453 731500
Saturdays & Sundays
11:00am - 4:00pm
www.scumblegoosie.com
Email: [email protected]
(Other times by prior arrangement)
C he lt en
Finding us...
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