TRUSTED PARTNER FOR COMPLETE AUTO SOLUTIONS

TRUSTED PARTNER FOR COMPLETE AUTO SOLUTIONS
TRADING
DEALERSHIPS
PARTS
CARS
One of the key companies in the renowned ETA Group of Companies, Western Auto
was established in 2000, with the expertise and quality, that has enabled it to become a
leading automobile dealer in the United Arab Emirates.
The company is well entrenched in trading of automobiles and in handling a diverse
portfolio of car marquees, with fully functional network of offices in Qatar, Kuwait, Saudi
Arabia, Jordan, Thailand, India, Hong Kong and the head office in Dubai. Over the years,
it has developed into a corporate to reckon with, in trading, retail operations, dealership
development and spare parts.
Specializing in the trading of vehicles in all categories, the extensive range includes
passenger cars in economy, mid-range and luxury segments, four wheel drive, SUV, light
commercial vehicles etc.
As the authorized dealers for Luxgen, King Long buses and Foton commercial vehicles in
the UAE, Western Auto is also certified dealer for Ashok Leyland, Foton and CMC vehicles
for the Kingdom of Saudi Arabia and for King Long vehicles in Qatar.
Additionally, in a short span of time Western Auto has managed to carve a niche position
as a market leader in the commercial vehicle segment, through aggressive promotional
activities and efficient after-sales services.
TRADING
MESSAGE FROM THE CEO
PA
RT
S
RS
CA
DEA
LERSHIPS
VISION
To become a leader in the Automotive Industry by focusing on
Customers, Employees, Growth, Innovation and Efficiency
MISSION
To develop Dealership Business by establishing 3S facilities
across the region
Emphasize on multiproduct and availability in spare parts
business
Maximize operational efficiency by improving resource
utilization
Expansion of appropriate supply source
To utilize the full potential of SAP to achieve maximum
process efficiency and optimization
Have the right people with adequate skills, knowledge,
attitude & customer orientation
There are many landmarks through the journey towards progress, we also have a few, but
before we move further to unravel the success expedition of Western Auto; I would like to
take this opportunity to thank the entire team at Western Auto for having stood by me to
come thus far.
Over the years, it has developed into a force to reckon with, in trading, retail
operations, dealership development and spare parts.
Right from inception in 2000, it has been our vision to be a leading automobile company in
the Middle East region and in a little over a decade on the timeline we have successfully
achieved that status, and what is even more complimenting is the fact that today we are
amongst the preferred choice of our esteemed clientele.
Looking at Western Auto track record, strategies and investment in people and
infrastructure, we are in a strong position to address the future challenges with agility and
imagination, and it will make valuable contribution to the group. We set a solid framework
in place for continued international exposure which is seen as the fundamental factor for
success.
We love what we do at Western Auto, and our team has a lot of passion for achieving our
business goals. We wish to continue our journey with the same zest and fervor and grow
not just by profits but through the trust gained across every association.
A.J Kamal
Chief Executive Officer
A SUCCESS STORY
IMPECCABLE
SERVICE
A team of trained multinational professionals drawn from
varied disciplines ensure the highest level and on time
delivery in all project executions, aided by an extensive
e-commerce infrastructure and strong links to a global
network of dealers.
OUR SERVICES
• Import and export of all leading automotive brands - Toyota, Mercedes Benz, BMW, Porsche, Jaguar, Range Rover, Kia, Hyundai, Mitsubishi, Nissan, etc.
• Stock of luxury models includes Ferrari, Bentley, Maybach, Rolls Royce, etc.
• Retail services include purchase and sale of new cars, finance, warranty, after sales service and registration.
• Hardening vehicular security to B3/B4/B6 and B7 levels for selected customers.
• A choice of over 1500 units from our stock.
• Supply of spare parts.
Express Deliveries Worldwide
STRONG FOCUS: CUSTOMER SATISFACTION
The key factor that drives our express deliveries even in
the export markets is our logistics department. Extensive
network, fast track channels, well stocked inventory and
special arrangements like airfreight, organization of proper
documentation, insurance coverage, bills of lading, customs
clearance etc; enable smooth logistics and result in prompt
deliveries.
It is a constant endeavour to ensure customer satisfaction
in every undertaking. With the belief that, service is not a
matter of chance, but choice. It does not happen by itself,
but has to be achieved.
Service Backed By Extensive
Infrastructure
The thorough market research, well-built infrastructure,
storage, servicing and maintenance facilities help maintain
a high level of customer satisfaction. With a ready stock of
popular car models for export, Western Auto can boast of
state of the art computeriszed automotive workshops which
ensure the best in quality and after sales services.
A fully computerized inventory and a diligent team of
qualified, experienced professionals are committed to
delivering world-class tailor made solutions, on time and
within the budget to every customer.
BOND WITH THE
BIG BRANDS
At Western Auto, a wide range of vehicles and reliable
professional services are coupled with an assurance of
getting the best prices, be it import, export or retail.
A series of rigorous tests are conducted before the
vehicles are bought or sold, thereby maintaining a high
quality stock, at the same time, the team ensures a
smooth transfer of vehicles complying to all attendant
formalities. Thus making the entire process of owning,
buying and selling cars more transparent.
The vast experience and technical expertise are reflective of
the competency of the company that pays special attention
to delivering on time quality services; making Western Auto
a noteworthy leader in automobile trading acros the UAE.
TRADING
Import / Export
Western Auto provides customers with a wide choice of automobiles
as well as focused delivery of specific requirements. Offering the best
possible prices through strategic export and import policy and crossmarket procurements, the company also entertains orders on request.
With a significant presence in Europe, America, UAE, Middle East, Africa
and Far East; Western Auto manages well-equipped storage bases
that enable bulk procurement, giving a definite price advantage and an
extensive inventory. This allows quick response to orders, even in bulk
deliveries and has given the company the edge to established itself as
an automobile trading house and as a company that caters to end users
- both corporate clientele and individual buyers.
Japanese Vehicles
To cater to the large customer base of Japanese vehicles, the
division procures - commercial vehicles, SUVs, pick-ups and buses
in large numbers mainly from Far East and African market, making
them more economical.
The advantage of making a purchase from Western Auto is not
only its detailed and sophisticated logistics and the extensive
infrastructure spread across many countries, but also the fact that
the company specializes in adding customized features to the
vehicles.
American Vehicles
Western Auto has years of expertise in trading brand new US-specification and
US-manufactured vehicles like GM, Ford, Toyota and Lexus. These brands cater to the
demands in the Middle East, Far East, Africa, etc. The services offered by Western Auto
are: Import & Export handling, US Customs export, Inland Transportation Clearance and
Fully Insured Shipping to many cities in the world.
Korean Vehicles
The Korean vehicle division was conceptualized to tap the ever growing demand for
Korean vehicles. The division focuses mainly on Hyundai, KIA and Ssangyong. The division
capitalizes on its strong vendor network to provide faster, cost-effective delivery compared
to other market players.
Luxury Vehicles
The division was started in 2000 and outsources mainly from Germany for traders worldwide
with brands like BMW, Mercedes, Porsche, Range Rover, Jaguar, Volvo and exotic cars like
Ferrari, Aston Martin and Lamborghini. Due to our extensive market presence and better
prices arising from well negotiated bulk purchases, we offer clients the advantage of getting
the latest models.
European Vehicles
Western Auto handles the import and export of European marquees like BMW, Audi,
Volkswagen, Skoda, Peugeot, etc. These cars are imported from USA, Europe and Middle
East and exported to Far East, Middle East, Russia and African countries. Western Auto
also caters to customers who require customized features.
Right Hand Drive
(RHD) Vehicles
Almost one-third of the world rides on right hand drive. There is a
huge demand for RHD vehicles, mainly in Africa. Our RHD division
was established in 2004, with an aim to satisfy the demands. We
also cater to Asia, East and Southern Africa, Japan, Thailand,
India, Pakistan, Australia, New Zealand & UK.
A wide network and a strong sales team of qualified professionals
ensure fast procurement and timely delivery. With extensive
storage facilities we can deliver ready stocks anytime.
DEALERSHIPS
LUXGEN
LUXGEN DEALERSHIP
Taiwan’s leading automotive brand, Luxgen (the perfect combination of ‘Luxury’
and ‘Genius’) was launched in the international market in January 2009, and
today boasts of an impressive line up of vehicles with advanced technology.
Striving to exceed expectations by offering the most comprehensive levels of
luxury and driving enjoyment, Luxgen promises to be the ideal car with the
intelligent THINK+ system that differentiates it from competition. This powerful
infotainment system keeps everyone informed, protected and entertained to
make every drive safe and enjoyable.
In LUXGEN, luxury is complemented by the overall comfort, quality, design,
high-tech genius equipment and thoughtful services offered; and the genius is
balanced by the unique and innovative intelligent technologies customized to
meet customer’s transportation and recreational requirements.
Following the ‘Think Ahead’ brand spirit, LUXGEN has grown into a sophisticated
automobile brand, which sets its eyes on the global market with steadfast
determination. The LUXGEN range consisting of SUV, MPV and Sedan offers
advanced technology and luxury to its patrons.
MARUTI SUZUKI
MARUTI SUZUKI DEALERSHIP
Cars India is Chennai’s premier dealer of Maruti Suzuki India Ltd. (MSIL),
maker of all-time-best selling cars in India. MSIL is the Indian arm of
Suzuki Motor Corporation of Japan and have marvelously succeeded in
carving a distinct niche for itself in the Indian automobile market. From
the iconic Maruti 800 to trendy Ciaz, the Company has dominated the
Indian Roads for decades. This is evident from that fact that nearly every
second car in India is sold by MSIL.
From the modest beginning Cars India has grown to a mammoth scale of
3 Showrooms, 5 Workshops, 4 Bodyshops and 4 Maruti Driving Schools
with 650 employees in the two decades of its existence. Ours is an
ISO 9001 certified company providing Sales and after sales Service with
state of art equipment and well trained manpower. ‘Customer delights
through efficient and timely service ‘is our motto. With burgeoning
sales of around 4000 cars per annum, the company services 60,000
cars in a year with immaculate customer satisfaction levels. Our
dealership provides complete and integrated services to our customers
through Maruti Genuine Accessories (MGA),Maruti True Value (MTV)
the pre owned vehicles division, Maruti Insurance (MI),Maruti Finance
(MF),Maruti Driving School (MDS)
FOTON
FOTON DEALERSHIP
Western Auto was appointed as the sole distributor for Foton brand of
commercial vehicles in 2006 in the UAE. The parent company, Beiqi
Foton Motor Co. Ltd.; established in 1996 has a sale of over 750,000
vehicles, thereby maintaining the lead among global commercial vehicle
manufacturers.
Western Auto caters to UAE and Saudi Arabia through its showrooms
located in Dubai, Abu Dhabi, Dammam, Jeddah and Riyadh. The product
range includes SUP – single and double cabin pick-up, C2 & CS2, , Panel
van, TUNLAND – L, VIEW - Minibus, single and dual cab pick-up, with a
choice of 4 x 4 or 4 x 2 drive trains and diesel or petrol engines. These
value-for-money vehicles help a business in reducing operating costs as
well as downtime. Foton has established itself as a leading player in the
commercial vehicles segment, backed by excellent after-sales service
and workshops.
In its 2020 strategy, the goal of Foton is to continue to build the business
in meaningful ways while allowing it to grow and to become a world-class
automobile corporation.
KING LONG
KING LONG DEALERSHIP
King Long, established in 1988, is dedicated to R&D, manufacture and
sales of coaches, buses and mini vans with an annual production of
25,000 buses and coaches as well as 30,000 mini vans.
Since the year 2000, the production of the company’s big and medium
size buses have shown an obvious increase. The sales volume of big
buses have ranked the first place in the Chinese national bus industry for
three years with the market occupation rate of 30%.
The company is devoted to research and development of products in
line with market requirements, bringing in advanced technologies of
Toyota, Nissan, Hino, Mercedes Benz and MAN bus, thereby providing
the latest technology to the satisfaction of customers worldwide.
Given the boom in the tourism industry in the UAE, the ‘value for
money’ buses from King Long have made a mark as a leading player
in this industry.
In the UAE, they have appointed Western Auto as the exclusive
distributor for their full range of luxury coaches, and also as the sole
distributor for King Long range of products in Qatar.
ASHOK LEYLAND
ASHOK LEYLAND DEALERSHIP
Ashok Leyland, founded in 1914 has diversified operations in 20 countries. It is
known for its technological leadership and has a strong reputation for product
reliability. R&D collaborations with Hino Motors, AVL, ZF and Irizar; that have
enabled Ashok Leyland vehicles to maintain technological superiority. For over six
decades, Ashok Leyland has been introducing technologies and product ideas that
have gone on to becoming industry norms.
In 2007, Western Auto was appointed as the authorised importer and dealer of
the Ashok Leyland buses and trucks in Saudi Arabia. The product range includes
FALCON A/C and Non A/C bus – 56, 66 & 83 seater, EAGLE Mini-bus – 28, 32 & 36
seater, Cargo Trucks and Commercial Application Trucks – Crane Mounted, Long
Haulage, Goods Carrier, Water Tanker, etc.
Western Auto showrooms in Dammam, Jeddah and Riyadh are supported by a
strong team of professionals in workshops, mobile service units, extensive service
and spare parts facilities. Since 2007, it has been successful in meeting the growing
demand for industrial transport solutions in cities like Jubail, Dammam, Khobar,
Jeddah, Riyadh, Yanbu, Rabig and Ras Tanura.
CMC
CMC DEALERSHIP
Established in the year 1969, CMC (China Motor Corporation) signed a technical
collaboration with Mitsubishi Motors Corporation and is now a leader among
Taiwan’s commercial vehicles manufacturers. In 1993, the company garnered
both ISO 9002 certification and the National Quality Award of Taiwan. In 1997, the
company obtained ISO 14001 Environmental Management certification.
Western Auto was appointed as the authorised dealer for CMC commercial vehicles;
VERYCA brand of Pick-up, Freezer Van, Panel Van in Saudi Arabia. Western Auto
caters to the Saudi market through its facilities in Dammam, Jeddah and Riyadh.
PARTS
PARTS
Western Auto set up the Parts Division as a natural extension to its strong vehicle-trading
business. The division focuses on project-related and re-exports business.
Export / Import
Western Auto is reputed in UAE as a leading wholesaler and re-exporter of spare parts.
As a passenger and commercial vehicle spare parts trading and re-exporting company,
Western Auto caters to the customers in many countries around the globe with genuine
spare parts of brands like Toyota, Lexus, Nissan, Mitsubishi, Isuzu and Honda. These
brands are synonymous with safety and quality, thus increase the overall vehicle lifespan
and safety.
The operations have been extended to Saudi Arabia to cater to the rapidly growing auto
market. The company maintains close ties with the suppliers and manufacturers; resulting
in prompt availability of parts as well as the best price advantage.
PARTS
Warehouse & Logistics
Western Auto has set up warehouses in Dubai and Saudi Arabia, where genuine and
quality parts are stocked. A large inventory of high quality spare parts are available to
the customer at competitive prices.
The sales team is backed by a highly efficient Logistics team. The division has
established a state-of-the-art infrastructure, enabling it to reach customers at any
corner of the world, at all times.
CARS
CARS
CARS - FULL FLEDGED AUTO WORKSHOPS
Established in 1978, Cars (Computerized Auto Repairs and Services LLC), is an
ISO 9001:2008 certified company, a pioneer in multi-franchise auto repair for more
than three decades; providing an extensive range of auto related services including
insurance coverage. It was also the first auto garage to introduce computer aided
diagnostic technology in various functions of automobile repairs and services like;
maintenance, trading of pre-owned vehicles, spare parts, accessories, batteries and
tyres. It is a fully owned subsidiary of ETA Group of companies with presence across
UAE.
CUSTOMER FIRST APPROACH
Facilitating all requirements related to vehicles, right from repairs to paperwork,
is what sets CARS apart from the rest. A dedicated department for customer care
ensures effective and clear communication speeding up processes, understanding
customer requirements and enabling on-time deliveries.
CARS ADVANTAGE
VEHICLE TESTING CENTRE
Conveniently located across UAE with operations in Al Quoz & Al Qusais, Dubai,
Sharjah, Ras-Al-Khaimah, Fujairah, Abu Dhabi and Al Ain; with the largest workshop
located in Deira, spread across 100,000 sqft workspace offers 65,000 sqft parking area.
CARS meets a plethora of your automobile’s needs, with abundant parking facility,
full-fledged equipments, light and heavy vehicle testing, computerized appraisal, two
wheeler testing and much more...
Situated in a prime location in Deira with ample parking space, the Vehicle Testing Centre
offers three lanes to hasten processes, an exclusive lane for motor bikes and an exclusive
section to handle corporate customers; CARS Vehicle Testing Centre, truly, promises to
be a satisfying experience. Some of the services offered are:
LATEST TECHNOLOGIES AT WORK
All nine branches are interlinked by an orbit system to view the vehicle history, which
assists in better understanding of the functional problem in the vehicle. The workshops
are well equipped with all advanced diagnostic tools, 3D wheel aligner, computerized
wheel balancer, fully equipped machine shop, computerized chassis aligner, MIG &
spot welding machine, washer welding machine, plasma cutter, advanced paint booth,
dust retracting system. Additionally, they also aid in the sale and purchase of vehicles
to appraise, evaluate and decide on the purchase / disposal of vehicles.
Testing Services
Technical Testing for New Registration and Renewal of Registration, Export Passing,
Comprehensive Passing (including Auction Passing)
E-Traffic Services
Vehicle Ownership Certificate, Fine Payment, Salik, Fancy Number Renewal, Replacement
Registration Card and Number Plate, Vehicle Clearance Certificate
Special Services
Vehicle Evaluation and Certification, Insurance Services, Fast Track and Special Services
for Senior Citizens, Ladies, VIP and Physically Challenged, Complimentary Car Wash
CORPORATE OFFICE
P.O. Box 5239, Al Ittihad road, Deira, Dubai, United Arab Emirates
Tel: +971 4 297 7788, Fax: +971 4 297 7799
Email: [email protected], www.etawestern.com
GLOBAL PRESENCE
UAE
TRADING
DEALERSHIPS
Import / Export
Luxgen
Showroom no.6, P1, Al Aweer Auto Market, Dubai
Tel: +971 4 320 9400, Fax: +971 4 320 9401
Showroom no.15, P2, Al Aweer Auto Market, Dubai
Tel:+971 4 320 9402, Fax: +971 4 320 9403
Showroom no.63, Al Aweer Auto Market, Dubai
Tel: +971 4 333 8810, Fax: +971 4 333 8860
Showroom no.112, Al Aweer Auto Market, Dubai
Tel: +971 4 333 5088, Fax: +971 4 333 5089
Email: [email protected]
Al Ittihad Road, Deira - Dubai
Tel: +971 4 297 7788, Fax: +971 4 297 7799
Email: [email protected], www.luxgen.ae
Kuwait
Qatar
Saudi Arabia
Hong Kong
UAE
India
Dubai: Al Ittihad Road, Deira
Kinglong: +971 4 607 4707, Fax: +971 4 297 7799
Foton:+971 4 607 4706, Fax: +971 4 297 7799
Right Hand Drive
Abu Dhabi: M3 – Mussafah,
Tel: +971 2 553 5313, Fax: +971 2 551 4942
Showroom no. 172, Al Aweer, Ducamz, Dubai
Tel: +971 4 333 8486, Fax: +971 4 333 8423, Email: [email protected]
Email: [email protected]
www.kinglong.ae, www.fotonmotors.ae
CARS
Jordan
King Long / Foton
Cars Building, B-Al Khabaisi Area, P.O. Box: 5239
Opp. Hamarain Centre, Deira, Dubai
Tel: +971 4 266 2535
Fax: +971 4 266 4074
Email: [email protected], www.etacars.com
Thailand
PARTS
P.O. Box 5239, Al Ittihad Road, Deira - Dubai
Tel: +971 4 297 7788, Fax: +971 4 607 4806
Email: [email protected]
OVERSEAS
Email: [email protected]
India
Hong Kong
Thailand
Old no. 5, New No. 11
Wheat Crofts Road,
Nungambakkam, Chennai - 600034
Tel: +91 44 2825 2226 / 7 / 8
Fax: +91 44 2346 2854
B8, 5th Floor, Block B,
Hankow Centre, 4A, Ashley Road,
Tsim Sha Tsui.
Tel: +852 2732 2225 / 6
Fax: +852 2732 2224
No. 16. K & Y Building, 6th Floor
Surasak Road, Bangrak, Bangkok - 10500
Tel: +66 263 03191 / 2 / 3
Fax: +66 263 03194
Kuwait Qatar
P.O. Box 2604, Safat - 13121
P.O. Box 45940, Salwa Road, Between
Tel: +965 2249 1276 / 9
Al Aziziya Road & Ain Khaled RA, Doha.
Fax: +965 2249 1271
Tel: +974 4416 9651, Fax: +974 4416 8455
Jordan
P. O. Box 930775
Zarqa Free Zone, Amman,
Tel: +962 538 26538, Fax: +962 538 26539
King Long Dealership - Tel: +974 4029 8216
Fax: +974 4029 8245
Saudi Arabia
Email: [email protected]
Jeddah (Head Office)
Dammam
Riyadh
P.O.Box 6591, Ali Al Murtada Street,
Ashok Leyland - Tel: +966 13 810 0077
Trading - Tel: +966 11 293 5577
Sulaimaniya, Jeddah - 21452
Fax: +966 13 810 0066
Fax: +966 11 293 1188
Ashok Leyland - Tel: +966 12 6290398
CMC/Foton - Tel: +966 13 837 4931
Ashok Leyland - Tel: +966 11 257 2239
Fax: +966 12 6290498
Fax: +966 13 850 0140
Fax: +966 11 257 2239, Ext - 108
CMC/Foton - Tel: +966 12 6290398
CMC & Foton - Tel: +966 11 293 4499
Fax: +966 12 6290498
Fax: +966 11 219 0093
P.O. Box 5239 | Dubai | UAE
Tel: +971 4 297 7788 | Fax: +971 4 297 7799
Email: [email protected]
www.etawestern.com