SHENANDOAH VALLEY ELECTRIC COOPERATIVE
Transcription
SHENANDOAH VALLEY ELECTRIC COOPERATIVE
FREDERICK City of Winchester SHENANDOAH VALLEY ELECTRIC COOPERATIVE CLARKE WARREN SHENANDOAH PAGE ROCKINGHAM HIGHLAND AUGUSTA SVEC OFFICES WILL BE CLOSED IN OBSERVANCE OF MEMORIAL DAY ON MONDAY, MAY 25. HAVE A SAFE AND HAPPY HOLIDAY! SHENANDOAH VALLEY ELECTRIC COOPERATIVE P.O. Box 236 147 Dinkel Avenue – Hwy. 257 Mt. Crawford, VA 22841-0236 800-234-SVEC (7832) Office Hours: M-F, 8 a.m.-4:30 p.m. www.svec.coop President & CEO Myron D. Rummel Board Chairman Larry C. Howdyshell Local Pages Editor J. Michael Aulgur Writer Cammie Tutwiler For all questions concerning advertising, contact Cooperative Living at 804-346-3344. Shenandoah Valley Electric Cooperative is an equal opportunity provider and employer. 18 with the President & CEO Finding specific answers to questions can be difficult sometimes. However, when you have questions about your Cooperative, we like to try to make it easy, and offer more personal assistance when possible. I’d like to take this opportunity to address some of the recent questions I’ve heard in this brief Q&A. It might not answer all of the questions that you have, but hopefully it will touch on a topic or two about which you may have concerns. Another good resource for questions is our website, www.svec.coop. There are several pages of good information, including explanations of the seven Cooperative Principles, energy-saving tips, a link to Cooperative Living magazine, and a tab to conveniently access your account information. Q: Why is it taking so long to receive my bill and for my bill payment to get to the payment center? A: First, SVEC checked with the print provider to make sure bills were being provided to the United States Postal Service (USPS) on the correct date. They were. Then, we were informed that the USPS has made changes to their service standards and closed processing centers. First-class mail used to take one to three days for delivery, and it now takes more than three days in some instances. We have contacted our local congressman, Bob Goodlatte, to see what can be done regarding this situation. We will continue seeking other solutions to the problem. Q: Will I get extra time to pay my bill since the mail system is having problems? A: SVEC is one of the only companies that bills for service after it has been rendered. Think of it this way: Before you leave the grocery store with a bag of apples, you have to pay for them. With Myron D. Rummel SVEC President & CEO your electric service, you utilize the service before paying the bill. Essentially, if the grocery store scenario was equivalent to the Co-op way of billing, you could eat the apples before buying them. However, once the SVEC bill is rendered, you have 20 days to pay it before a late-payment fee is applied. After 30 days you will receive a second bill, showing the previous balance if the first bill is not paid. Five days after the second billing that shows a previous balance, the notice of pending termination is mailed. You also have several other options to pay your bill. Eazy Pay is an optional method that allows the amount of your electric bill to be automatically deducted from your financial institution account. It’s optional, secure, safe, and FREE ... no worries about the mail! You may also view your bill online, print it, and mail it in; print it and bring it in to your local district office; or pay by credit card online (however, there is a convenience fee due to the third-party vendor). Q: Why do you spend money on Cooperative Living magazine? A: First and foremost, the State Corporation Commission recognizes Shenandoah Valley Electric Cooperative Cooperative Living as a valid way for us to reach you with any regulatory changes. Federal agencies also require legal notice of various requirements and statements, which is included. Each year, the Annual Report is included in the magazine, as well as the list of capital credits, and numerous other important notices and information. Published 10 times a year, the magazine is a great method to share energy-saving tips; community-centered topics; and ways to be safe around electricity in your homes and businesses. The magazine is the result of pooled resources, and the cost per issue is 49 cents — that includes all production, printing, and postage to your door. Q: Why has my bill been so high recently? A: Based on our research of many of the accounts that have contacted us directly, these instances of higher-thanexpected bills appear to correlate to recent periods of unusually low temperatures. Usage often rises during periods of very low temperatures because heating systems have to work longer and harder (adding hours of operation adds kWh) to maintain the same indoor temperature ... more electricity may be required even if the member does not adjust their thermostat. We offer members a number of ideas to save money and hold down costs. These include tips on our website, www.svec.coop, and offered by our consumer service representatives. It is our hope that these can help members better manage their usage and control their household costs. However, if a member has a question with regard to their bill, we would encourage them to contact the Cooperative. not-for-profit member-owned cooperative. Since the Cooperative does not operate to make a profit, it only adjusts rates to ensure that it continues to have the revenues and resources necessary to provide every member-owner with safe and reliable electric service. Due to inflation, increasing costs of doing business, and other factors, the Cooperative’s Board of Directors concluded there was a need to adjust rates in order to ensure the continued financial stability of SVEC. Even with these rate adjustments, the Cooperative continues to have among the lowest electricity rates of any electric utility in Virginia. Q: Why has the Cooperative had recent rate changes? A: For the first time since 2001, SVEC experienced changes to base rates in 2014. The Cooperative was able to go almost 14 years without an increase, because of economic factors in conjunction with efficient and prudent management. As you know, SVEC is a Please know at SVEC, “We Exist to Serve Our Member-Owners” — we will provide you with reliable and safe electric service; answer your questions, or find the answers for them; and continue working to keep the costs we are able to manage as low as possible. We are pleased to be of service to you, your families, and your businesses. Putting safety first this month – and throughout the year It’s May — and Shenandoah Valley Electric Cooperative is celebrating National Electrical Safety Month. While safety for our member-owners is top priority year-round, Electrical Safety Month is a time to acknowledge the importance of safety excellence. This year, we’re focusing on electrical safety in the home. Electricity is the cause of over 140,000 fires each year, resulting in more than 500 deaths, 4,000 injuries and $1.6 billion in property damage, according to Electrical Safety Foundation International (ESFI). There are many measures you can take to ensure the safety of your loved ones. Use these helpful tips from ESFI to safeguard your home. In the kitchen • Vacuum refrigerator coils every three months to eliminate dirt buildup that can reduce efficiency and create fire hazards. • Ensure all countertop appliances are located away from the sink. • All appliance cords should be placed away from hot surfaces. Pay particular attention to cords around toasters, ovens and ranges. Cords can be damaged by excess heat. • The top and the area above the cooking range should be free of combustibles, such as potholders and plastic utensils. Storing these items on or near the range may result in fires or burns. Light the way to safety • The wattage of the bulbs you use in your home should match the May 2015 wattage indicated on the light fixture. Overheated fixtures can lead to a fire. • Check lamp cords to make sure they are in good condition — not damaged or cracked. Do not attempt to repair damaged cords yourself. Take any item with a damaged power cord to an authorized repair center. • Extension cords should not be used to provide power on a longterm or permanent basis. Have additional receptacles installed by a professional to provide power where needed. Be prepared • Nearly two-thirds of fire deaths result from fires in homes without working smoke alarms. Smoke alarms should be located on every level of your home, inside each bedroom and outside each sleeping area. • Test smoke alarms every month. Batteries should be replaced at least once a year — or sooner if indicated in the manufacturers’ instructions. All smoke alarms should be replaced at least every 10 years. • Talk to your family about an emergency plan in the event of a fire in your home. If you have small children, include them in planning an emergency escape route — they are more likely to remember the plan if they’re involved in creating it. Electrical safety awareness and education can save lives. For more tips and information about electrical safety, visit www.esfi.org. 19 SVEC Assigned Over $12 Million in Equity Ownership The Cooperative’s consumers for 2014 will soon be rewarded with one of the advantages of being an SVEC memberowner: Capital Credits. Capital Credits are not received by consumers of all utility companies. Capital Credits are one of the benefits of being a member-owner of a Cooperative. By the middle of April, Shenandoah Valley Electric Cooperative will have mailed “Notices of Equity Allocation” to its member-owners. Equity allocation is the member-owner’s share of the Cooperative’s margins, or revenues, after all proper expenses for a given year. The notices were mailed to memberowners who received electric service in 2014 and had Capital Credits assigned. This represents the amount of equity assigned to their accounts. The allocation amount for each member-owner is based on their total electric service billing patronage with the Cooperative for the year. The total dollar amount of owner equity assigned for the fiscal year of 2014 was more than $12 million. No allocations were made for less than $15, therefore no allocation notices were mailed with amounts less than $15 for 2014. The amount of equity allocation for a member-owner is determined by multiplying their total electric service revenue (“total patronage” on their equity allocation notice) for the year by area allocation percentage. The Cooperative’s Bylaws (Article VII, Section 2b) state that no capital credits may be paid until authorized by the Board of Directors. Before this can be decided, the Board must determine that the overall financial condition of the Cooperative will not be adversely affected and that all mortgage requirements are met. If you, as a member-owner, receive an allocation notice for 2014 or any prior year, please keep the Cooperative informed YOUR LOCAL PHONE NUMBERS Augusta County Staunton Office 941-0011 Ntelos 515-0011 Shentel 213-0022 Verizon Frederick County Winchester Office 450-0111 Highland County 468-0011 Page County Luray Office 743-1100 Rockingham County Dayton Office 434-2200 Shenandoah County Mt. Jackson Office 477-1077 Warren County 635-1110 City of Winchester 450-0111 Corporate Headquarters Mt. Crawford Office 434-2200 20 of any address changes. This will enable the Co-op to issue you a check, or credit to your bill, when the Board does approve capital credit retirements (payment) associated with your allocation. Please call your local Shenandoah Valley Electric Cooperative office if you have any questions regarding your Equity Allocation notice. February SVEC Major Outages FEB. 2 Ridgeview and Forest Springs areas 1,500 members out for ½ hour due to protective device on sensitive setting to protect workers FEB. 21 Crimora area 2,100 members out for 2 hours due to power supplier FEB. 24 Briery Branch area 1,200 members out for 2.5 hours due to live tree off of right of way On May 22-23, The Waynesboro-Staunton Region Antique Automobile Club of America is holding their Old Dominion Meet at the Holiday Inn Staunton Conference Center, 152 Fairway Lane, Staunton, Va. The show field and trailer parking are at the Augusta County Government Center, 18 Government Center Lane, Verona, Va. For more information, contact Alfred Meyer at 540-290-1356. Shenandoah Valley Electric Cooperative Surviving Auto Accidents Involving Power Lines When you are in an auto accident, your first instinct is to get out of the car. But in a wreck with a power line, that could be a fatal mistake. By getting out, you could become the path to ground for electricity and risk electrocution. Whether it is an auto accident or any other situation, always assume that a power line has power running through it, even if it has been knocked down. Never approach a downed power line or attempt to move it. If you’re in a wreck with a utility pole, there are several things you should know: • If you aren’t in immediate danger, remain in the vehicle until help arrives. Unless there is a threat of greater danger — for example, the vehicle is on fire or the vehicle comes to a stop in the middle of the highway — you are safer in than out. • If there is pressing danger and you must exit the vehicle, you should follow very specific steps. With the door open, prepare to jump out of the vehicle. During the jump you must make sure that no part of your body or clothing is touching the vehicle and ground at the same time. You may need to remove long or loose-fitting clothing. Make sure that you land with your feet together. Once you land, you should shuffle your feet away from the car. Get at least 30 feet away before you begin to walk normally. This sounds silly, but it is your best chance at avoiding electrocution. • If you come across a vehicle accident involving a power line, stay clear and call 911. Do not approach the vehicle, even if the person is unable to exit and is in imminent danger. If you do approach the vehicle to help the individual, you stand a chance of being electrocuted and making an already bad situation even worse. Keep other individuals away from the car also. PHOTO COURTESY OF MEDINA ELECTRIC COOPERATIVE The electricity Shenandoah Valley Electric Cooperative provides day-in and day-out is a phenomenal resource, powering our modern lifestyles in a safe, reliable and affordable way. But electricity must be respected. If safety isn’t made a priority, what changes our lives for the better could change them for the worse in an instant. This article originally appeared in the March 2015 Medina Electric Cooperative issue of Texas Co-op Power. The Matthews Family The Hurricane Preparedness Sales Tax Holiday is a recurring event, beginning every year at 12:01 a.m. on May 25 and ending at midnight on May 31. In general, items that will be exempt from the retail sales and use tax during the Hurricane Preparedness Sales Tax Holiday are: generators costing $1,000 or less, gas-powered chain saws with a selling price of $350 or less, chain saw accessories and other supplies costing $60 or less, as specified in the guidelines, will be exempt from the sales tax during the holiday period. Examples of exempt items include: batteries (excluding automobile or boat batteries); any portable self-powered light sources, including flashlights, lanterns, and glow sticks; portable self-powered radios; two-way radios; and weather band radios and NOAA weather radios. The complete list can be found at: www.tax.virginia.gov/sites/tax.virginia. gov/files/media/documents/2014%20 qualifying%20items.pdf. May 2015 The Matthews family looks forward to the Annual Meeting of their Cooperative every year. At Shenandoah Valley Electric Cooperative’s 2015 Annual Meeting, several exciting things are happening. The member-owners are electing their board of directors, and learning about the Cooperative’s business for the year. Families can enjoy a delicious barbecue dinner. Kids can learn about safety and electricity, and have a good time at the “Kids Zone” for children ages 5-10. There will also be door prizes and gift certificates given. This year features two grand prizes: two $500 credits on the winner’s electric bill. Come to your Annual Meeting and take an active role in your Cooperative. Only your local electric co-op makes every customer an owner of the business. Unlike other electric utilities, your Co-op exists to make sure your needs are always met, not to make a profit. And since every electric co-op is locally owned and operated, your Co-op is always there with you, reinvesting in your community. 21 Mt. Crawford Creamery Story and photos by Cammie Tutwiler, SVEC Writer O Open Monday-Friday 10 a.m. -6 p.m. Saturday 9 a.m.-5 p.m. 795 Old Bridgewater Road Mt. Crawford, VA 22841 Guided Tours are free for schools, civic groups, and churches, and any larger group wanting a guided tour. The type of tour varies depending on the age of the group, and SOLs can be covered if needed. Elementary tours can be scheduled by contacting Lauren at 828-3590 or emailing [email protected] with the subject “Elementary Tour.” For older students and adults, contact Nancy for a tour at 828-3590 or email mtcrawfordcreamery@ gmail.com with the subject “Adult Tour.” ne might imagine that at the Mt. Crawford Creamery the dairy products would be fresh, and that would be right! The milk is processed in facilities only 40 feet from where the cows are milked. As the phrase on the home page of the website states, “The whole process of milk production on one farm!” The farm itself is situated on approximately 70 acres, tucked back off of Rte. 257 and depending on the season, between 60 and 80 cows are milked, twice a day, seven days a week. More than 2,200 gallons are then used for various products, including whole milk, 2 percent milk, skim milk, chocolate milk, buttermilk, cream, and butter. HISTORY In 1924, Thomas J. Will purchased the land that is now the Mt. Crawford Creamery. For the next 27 years he operated it as a general livestock and crop farm: raising cattle, growing hay, and corn, with wheat as the cash crop. In 1952 grandsons Melvin Will, Jr., and James L. Will purchased the farm from Thomas and built a dairy farm, selling their milk to Shenandoah’s Pride. In 1979 Melvin suffered a severe stroke, and his sons Kenneth and Frank assumed the day-to-day operations of the farm. “This farm has been in our family for almost 100 years, and it’s our home,” Nancy Hill, Kenneth Will’s daughter and office manager for the Creamery, said. The Will Brothers continued operations as a dairy farm and purchased a second farm, Oakwood, in 1989. Family members continued working both farms until a succession of events led up to the decision that in order to continue farming, the family should start processing and selling their own milk. “We realized that in order for the farm to be self-sufficient we would have to change what we were doing,” she said. Ground was broken on the milkprocessing plant in 2012, and the Creamery opened for business on Saturday, May 11, 2013. “We are pleased to offer to people of the Shenandoah Valley, and beyond, fresh milk produced by our family, which has been in the community for generations,” Hill said. ON THE FARM The cows are milked for the first time between 4:30 and 5 a.m., and then again at about 4 p.m. Left: Kenny Will milks the cows. The tubes above carry the milk to processing. Below: Frank Will and Emma the dog tend to calves. 22 Shenandoah Valley Electric Cooperative Fresh milk, buttermilk and cream butter are available at the Mt. Crawford Creamery store. Also available for purchase is logo merchandise, as well as several Virginia’s Finest Products. Kay Kibler (below) helps with the store at the Creamery. “They are milked, and the milk is then piped to the processing plant,” Hill explained. “We process on Monday, Wednesday, and Friday, and it takes 12 hours, including all of the steps, from setting the plant up to sterilization when we are finished.” Distribution and delivery is done Tuesday through Friday, from Lexington to Luray. The Creamery has two distributors, Standard Produce, which distributes in Charlottesville and Richmond, and Wholesome Foods, which distributes in the northern Shenandoah Valley and in Northern Virginia. “We offer a few seasonal products, such as eggnog in the winter,” Hill said. “We plan to start ice cream mix this May 2015 summer, and have tentative plans to have ice cream here this summer.” She said that while they could attempt to do more products, quality over quantity has been their goal. “We focus on a few products and do them well instead of trying to do too much with a lower quality,” Hill said. She said the best season for the Creamery is summer, when kids are home from school and there are fairs and lawn parties, where the milk is used in fried-chicken batter. and it keeps its animals out of the North River, which runs along the farm. In the mid-1980s it received a conservation award from the Chesapeake Bay Foundation for these practices. It also uses plastic bottles, which are easy to recycle. “We are concerned about our environment, and we do our best to keep our animals healthy and the land viable,” Hill said. “It’s how we make our living. If we didn’t have good land, we wouldn’t be able to survive.” ENVIRONMENTAL PRACTICES The Will Family Farm has been an SVEC member since the Co-op started bringing power to rural locations in 1936. The Mt. Crawford Creamery approaches concern for the environment in a variety of ways: It practices crop rotation, strip cropping on steep hills, 23
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