A lgeria
Transcription
A lgeria
A l g e r i a Quarterly report of the Post & Telecommunications Regulatory Authority Evaluation of GSM networks N°4 – March 2006 Editorial Spectrum : Planning and monitoring Communication and information technologies (CIT) use as support the electromagnetic waves which propagate in space according to definite laws since more than one century ago. The frequencies of which vary by some hertz (3 Hz) to 3000 Giga hertz. This interval of frequencies is defined like the radio electric frequencies spectrum. Law 2000-03 of August, 5th 2000 fixing the general rules relating to the post and telecommunications provides in Article 6 that it is "the State which has the exclusive use of the radio electric frequencies spectrum and it manages its use by the operators, the service providers and the direct users as well as it takes care of the conventions application, payments and arrangements of the International Telecommunication Union". As regards the missions that Law confers to the ARPT in Article 13 "to plan, to manage, to assign and to monitor the use of the bands allotted to it.... ". It is to show the importance of the radio electric spectrum use not only from the technical progress point of view but also and particularly the need for its rational, effective and equitable use under the responsibility of the concerned State institutions. Today, this step finds its justification with the considerable deployment of the public and private radio communication networks taking quickly and correctly the charges of the considerable needs of development and houses. It is similar in Algeria where the ARPT, created in 2001, has proceeded to the granting of eleven licences and thousands of authorizations of various techniques allowing the installation and the operation of public and private networks offering the communication service between about 15 million subscribers (that is 40% of the population) and to develop the economic activity. Today, this tendency continues by opening new communication fields particularly by the access to high flow Internet not only by SOMMAIRE Page 1 : Editorial Page 2 : Evaluation of GSM networks Evaluation of GSM networks "Mobilis" , "Djezzy" and « Nedjma » page 2 the town users but also by the potential users in remote and enclosed regions. The ARPT has within this framework not only to accompany this development but especially to create the essential conditions of its fast and effective deployment. For this reason, it has launched various actions which will enable it to acquire from this year 2006 human means, material and software guaranteeing its role. Before the era of the digital, this spectrum was not exploited enough in an optimal way by the TIC. Another field uses the spectrum in a considerable way; it is indeed the televisual and sound radio broadcasting which gathers today almost the whole population. It is obvious that this massive use of the spectrum was not possible but with new technologies massive introduction in the radio communications field. From now on, we can say that the rational use of the spectrum in Algeria has already made enable us to carry out a significant jump towards the information society. With more than one billion users of mobile telephone in the world, the Internet popularization especially in the developed countries, and the new technologies introduction in the field of television, radio, data transfer, space communications, radio astronomy and others; the spectrum is more and more exploited with a tendency directed towards the higher bands (SHF and EHF bands) because the lower ones are almost saturated. The ARPT under the terms of Law 2000-03 of August, 5th 2000 manages bands known as commercial which are allotted to it by the National Agency of Frequencies (NAF) to the profit of the operators, service providers and end-users. It has a planning and it takes part in coordination with the other users. Even if radio spectrum is not a palpable matter for the human beings, its importance is no longer to be shown since the simple citizen appreciates to the right value the mobile electromagnetic field concept, to steer a parabolic antenna, to install a radio antenna on his balcony, or to use a satellite mobile telephone. The new technologies offer new services but in the other hand require broader spectrum bands. A channel of IMT-2000 for instance is twenty five times broader than that of GSM 2g, what shows that the NCIT "puff out" more spectrums in offering more services. This tendency to go up in frequency obliges us to be equipped as regulator with more efficient monitoring methods with a rather broad band. Monitoring is useful to fix the broadcasting sources engendering the interferences, to neutralize the sources of jamming, to detect the transmitting sources of unauthorized electromagnetic waves and to control the private networks if they respect their engagements as regards powers, frequencies and geographical positions. Salah Mahgoun; Member of the Council The planning of the allotted bands is made with taking into account the standards, recommendations and resolutions of the ITU, in coordination with the NAF and the other Algerian large users. The author- Page 5 : The market of telecoms - The market of mobile telephony - The SMS market in Algeria Page 8 : The Poste - Evaluation of GSM networks "Mobilis" and "Djezzy" - Evaluation of GSM network "Nedjma" - The Market of the International Accelerated Mail - The Mass mailing Page 4 : Regulation Page 10 : Short news - IPAT ( ISP) Referral against AT. - Emergency calls in Algeria : how does it work? ization procedures are indicated on Authority's Web site. In addition to the mobile telephony popularization, the wireless local loop (WLL) introduction brought into service by the fixed telephony operators connecting the most remote regions of the country consumes a lot bands or sub bands following the example of the operators like Algérie Télécom or the new entrant Algerian Telecom Consortium reducing the distances between the citizens as regards information and communications. - The President of the council of the Post and Telecommunications Regulatory Authority; Mr Mohamed Belfodil at El Moudjahid Forum on March, 04th 2006. - A new member in the Council - The four operators' (AT, ATM, OTA and WTA) interconnection catalogues approval - The interconnection convention approval between the fixed operators (AT and ATC) - Training course about the interconnection costing by the Federal Commission of Communications' experts (USA) - Universal Service Page 12 : ARPT - The organization chart of the ARPT Evaluation of GSM networks 1.Evaluation of GSM networks "Mobilis" and "Djezzy" at the end of the fourth business year According to Article 14 of GSM operators schedule of conditions provisions relating to the obligation of ensuring services of quality levels in conformity with the international standards in force, particularly the minimum quality criteria as defined in appendix II of the same schedule of conditions, the Post and Telecommunications Regulatory Authority had conducted during the period from 03/12/05 to the 08/01/06 a survey of evaluation of the "Mobilis" and “Djezzy” networks service cover and quality belonging respectively to Algérie Télécom Mobile (ATM) and Orascom Télécom Algérie(OTA). Like the other series of measurements, this operation was carried out according to a standard methodology by the operators who assumed all the expenses, under the ARPT's supervision. However, for this 4th year and because of the importance of works related to the national dimension of the workshop, the ARPT had requested the support of a French cabinet, specialized as regards evaluation of the telecommunications networks quality and audit, which assisted the ARPT in the phases preceding and followparticularly in the ing the campaign, results issued from the measurements treatment. The evaluation was thus related to 140 agglomerations distributed on all the Wilayas except Tindouf which was evaluated during the previous campaign. These agglomerations were selected among those having a population density more than 2.000 inhabitants according to the National Statistics Office (NSO). In parallel, 8 road axes adding up a distance of 1.200 KMs were retained for this evaluation which required the production of 5. 986 two-minute calls through 748 sites and 483 calls distributed on the various road axes. It should be recalled that the cover evaluation is founded on the service quality noted upon each call test according to the following criteria: - The access to the network ( the electromagnetic field availability); - The communication continuity during 2 minutes; - The communication hearing quality. The assessment of this campaign has brought out what follows: - For ATM and upon a sample of 140 selected agglomerations, the "mobilis" network covers only 90 agglomerations, that is 64,29 % with a service quality higher or equal to 90 % whereas its schedule of conditions requires a cover of 95 %. cerned road axes, the cover level remains on this side of 90 % as stipulated in the schedule of conditions. - For Orascom, the situation is almost similar with a cover level of 95 agglomerations upon the 140 tested, that is 67,86 % with a service quality higher or equal to 90 %. For the majority of the road axes, the threshold of cover remains lower than 90%. In addition, this investigation had revealed that the majority of the agglomerations which present insufficiencies of cover are located in the southern area of the country. For this reason, and in light of the results, the ARPT has decided, in substance, to grant to the two operators a one-month deadline to present a complete list of all the agglomerations of more than 2000 inhabitants with the cover state of each one. It has also urged the operators to complete the cover of these agglomerations and road axes according to their schedules of conditions obligations. In addition, the ARPT has recalled to the operators the need for ensuring the qualitaive aims of service and cover beyond the fourth year. Also, and upon the majority of the con- Distribution of the agglomerations and Road Axes according to the cover rate Orascom Télécom Algérie Agglomerations 2 Quaterly report of the Poste & Telecommunications Regulatory Authority Road Axes N° 4 - March 2006 Evaluation of GSM networks Algérie Télécom Mobile Road axes Agglomerations 2.Evaluation of GSM network "Nedjma" at the end of the second business year According to article 14 of GSM operators schedule of conditions provisions relating to the obligation of ensuring services of quality levels in conformity with the international standards in force, particularly the minimum quality criteria as defined in appendix II of the same schedule of conditions, the Post and Telecommunications Regulatory Authority had conducted during the period from 23/01/2006 to the 16/02/2006 a survey of evaluation of the "Nedjma" network service cover and quality belonging to Wataniya Télécom Algérie (WTA). The results of this study are the following: according to its schedule of conditions obligations in application of the bill book which the operator will specify according to article 36 of his schedule of conditions. - The "Nedjma" network covers all the 08th wilayas' towns. - Upon the 08th wilayas' territories, the cover required by the schedule of conditions has not been respected in Sétif's localities. - The road axes cover has not been respected in Jijel and Tlemcen. - Complete the cover of 85 % of the road axes of Tlemcen and Jijel according to the bill book which the operator will specify according to article 36 of his schedule of conditions. For this reason, the ARPT has invited the Wataniya Télécom Algérie operator to: (For more information consult the ARPT's Web site: www.arpt.dz) - Complete the Sétif's localities cover Distribution of the head places, localities and road axes according to the cover rate Watania Télécom Algérie Localities Road axes Quaterly report of the Poste & Telecommunications Regulatory Authority Head places The cover rates by test type N° 4 - March 2006 3 Regulation 1- IPAT (ISP) Referral against AT The ARPT's Council met in October, 10th 2005 to make a decision about IPAT/AT affair relating to the modification of an ADSL partnership convention provisions. The facts of this referral are the following: - IPAT and AT had signed in April, 4th 2004 an ADSL partnership convention by which IPAT had proceeded to an ADSL platform installation for 720 subscribers' lines exploitation through 02 telephone exchanges in SBA wilaya. - IPAT sent in September, 11th 2004 a correspondence to DMGQ/GC requiring clarifications relating to the applied tariffs, but no answer was returned, whereas a report of putting into service was there- after formally carried out between the IPAT and AT officials according to the convention rules. - A report was elaborated in December, 04th 2005 preventing IPAT from exerting in any form and calling into question the convention concluded between the two parts. Because IPAT was never informed of the new modifications or directives, this act was not justified. IPAT had formulated several recourses at the AT General Direction which didn't change anything. Several attempts to reach an amicable agreement about this dispute were vainly made. The claimant had decided then to present the affair to the ARPT and constituted a referral in July, 18th 2005. The Council had declared the IPAT request not allowed after having examined the instruction report of the referral presented by the General Direction, and invited this to seize the court of juridiction ( commercial court) , because the item of the referral does not come under the responsabilities of the ARPT , due to its commercial nature. 2. Emergency calls in Algeria : how does it work? According to the legal texts in force governing the public networks exploitation rules and telecommunications service supply, the emergency calls constitute an obligation that should establish each operator holding a licence for his subscribers. These operators activating in the various segments of the markets: fixed telephony, mobile telephony, satellite and even VoIP have to meet the fixed obligations in their schedules of conditions. The emergency calls are conveyed free at the corresponding centre nearest to the calling person, according to the information transmitted by the public services concerned towards the public organizations in charge of the human lives safeguarding, the police and gendarmerie interventions, and fire control. To be done, the operators act in concert with the organizations in charge of national safety and the local authorities for planning for and setting up the necessary provisions to supply or re- establish these services quickly. 4 It was also envisaged to put in charge of the operators the services reestablishment emergency measures as soon as possible, in the case of exceptional damage in order to ensure their perenniality. The process launched by the ARPT: Except Algérie Télécom, the incumbent, who ensures the emergency calls routing over his fixed network, the other operators, particularly those of GSM have carried out tests during 2005, following the ARPT's request within the framework of its missions conferred to it by Law n° 2000-03 of August, 5th 2000 fixing the general Post and Telecommunications rules, particularly the users interests respect. The ARPT had organized a meeting with the mobile telephony operators representative for the emergency calls routing process implementation on their networks. civil protection representatives to evaluate the preparation for this operation. It was concluded at these meetings that the operators work to achieve the official opening of the emergency calls as from October, 10th 2005. Recent tests were, however carried out in Algiers, through which the ARPT had raised some technical insufficiencies in these calls taking on by the different mobile networks. The ARPT has informed the GSM operators about the recorded defects nature so that they can correct them and make the necessary provisions to restore this service as soon as possible. The ARPT had, indeed, associated in September, 28th 2005, the mobile telephony operators and the national safety and Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 The market of telecoms 1. The market of mobile telephony a) Mobile market situation Total Total Variation between January and February 2006 Net increase % Source : Operators The subscribers' number to GSM mobile networks has reached the million subscribers, for a telephone density of 45,6% at the end of February 2006. The increase recorded between February 2006 and January represents only 555835 subscribers what is not very high compared with the strongest periods (Eg: August 2005) when the increase represents the double (1,3 million subscribers), this is primarily due to the fact that the summer period followed by the start of the social year (August and September ) are the periods of keen demand in mobile telephony, contrary to the other periods of the year when the operator has for only concern to preserve its customers by fostering their loyalty and by widening the range of the services offered. Monthly new subscribers’ evolution to GSM networks For the three active operators on the mobile telephony market of GSM type, the growth general tendency remains towards the rise. Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 5 The market of telecoms Evolution of subscribers' number per operator By thousand Contrary to the situation of mobile telephony evolution, the shares of market structure between the three operators remains stagnant, indeed the proportions are almost the same ones between January and February 2006, which confirms the relative fall of the sales rate during the beginning of 2006. The operators' share of market - January 2006 The operators' share of market - February 2006 b) Profile of the mobile subscribers Between the two available formulas on the market, the Algerian subscriber is more inclined with the prepaid, more than 97 % choose the prepaid against 3% only for the postpaid. This phenomenon is explained by the fact that the prepaid grants more freedom than that of the postpaid in the spirit of each one. The operators on their side start to adapt their prepaid offers to the needs of the consumers by offering them more services as the prepaid roaming which has become available to two operators. Although the prepaid poses the subscribers' loyal Source : Operators ty problem, the operator has the advantage of solving the covering problems which the postpaid could pose. c) Mobile cover and equipment Source : Operators In February 2006, the number of basic stations had reached 6793, covering the national territory. OTA has 48 % of the stations, against 34% for ATM and l8% for WTA. 6 Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 The market of telecoms 2 . The SMS market in Algeria The majority of the mobile telephony terminals present on the market has SMS function (short message service) or short messages (of which the dimension can reach 160 characters in Latin letters and up to 70 characters in Arab letters). Currently, the SMS service is known by everybody and represents a very significant traffic which generates a significant share of the mobile operators' turnover (from 7 to 20 % of the turnover according to the operators in Europe). In the world, the majority of the operators use them to propose to their customers new services (publicity, games, price stock exchange, etc...). They are «no voice” services, simple to use which permits to create a new service dynamic. In Algeria, the SMS service is new for the subscribers to the mobile, but as in the rest of the world, this service starts to be generalized. The SMS market has not known a boom only after the entry on the market of the third mobile operator WTA. SMS pricing by the mobile telephony operators The tariff of a local SMS in prepaid varies between 5 DA and 7 DA with all taxes included, whereas the International SMS costs between 14 DA and 15 DA with all taxes included according to the operator. ATM and OTA apply locally less expensive SMS tariffs (3,5 DA and 5,9 DA with all taxes included) for their postpaid subscribers contrary to WTA (7 DA/ATI) (see graph below) By DA ATI Tariff of the SMS service of the mobile telephony operators Compared to the Arab countries, Algeria displays a minimum local tariff comparable to that of its two neighbours: Morocco and Tunisia. Among the studied countries, Jordan dis- plays the cheapest tariff regardless to the destinations. Concerning international destinations, SMS is more expensive for mobile subscribers of Morocco than those of the other studied countries; Algeria comes in the second position with tariffs ranging between 14 and 15 DA/ATI per SMS, which represents the half of the minimum tariff of the international SMS of Morocco, and the double of the tariff of the international SMS of Tunisia By DA ATI Benchmarking of SMS Tariffs Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 7 The Poste 1. The Market of the International Accelerated Mail «A growth of 6,21% » The year 2005 has recorded the entry to the lists of two new operators on the accelerated market of the international mail (Falcon Express Algérie and Chronopost International Algérie) that have begun the activity as from the 4th quarter of 2005. - Concerning the Export flow, the UPS operator offensive is remarkable with an increase in the order of 5035 postal objects, that is 181,57% compared to 2004. Whereas in the Import flow, UPS records an increase of 13937 postal objects, that is 42,90% compared to 2004 as regards. - DHL and EMS Operators as for them know respectively and globally a downward trend (Import + Export) about 027% and -11,62%. - Broadly, pertaining to the International Accelerated Mail volume of the market, an evolution of about 26920 objects is noted, that is 6,21% of the growth during 2005 compared to 2004. - The contribution of the two new operators to the growth is of 15799 objects treated during the last quarter of 2005, that is 58,68% of the global increase. Share of market per operator 2005 By thousand of postal objects Evolution of global traffic per operator 8 Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 The Poste 2. The Mass mailing Till December, 31th 2005, the operators of the simple declaration mode recorded at the ARPT, are 18. The operator “Prestazi” among them carries on the activity of Mass mailing by sending this mail category in CCP envelopes via Algérie Poste. The mass mailing is a mean of communication which rests on the postal transmission of personalized information at the aim of obtaining an answer from existing or potential customers. It is thus a form of direct advertising used by goods or services suppliers to directly target prospective customers via the post. small posters, or by impression of the advertisements on the envelopes according to the definite dimensions. It is distributed to homes as soon as possible and through all the national territory, either by the advertisements insertion in CCP envelopes in the form of leaflet or Concerning this service pricing, Algérie Poste proposes attractive and variable tariffs according to the advertising small posters' number. The scale is as follows: The tariff falls proportionally with the increase of the number of small posters of 0,02 DA per stage of more than 100 000. The turnover realized by Algérie Poste in this activity segment at the end of 2005, would be 5,1 million DA against 4,5 million DA in 2004, that is an increase of 13 % thus showing a significant improvement. The customers' number has passed to 14 against 13 in 2004. The volume of traffic carried out during this period would rise with 24,3 millions insertions against 7millions in 2004, which represents a progression of 247 %. However, it is appropriate to specify that upon the 24,3 millions insertions, 15 millions i.e more than half, were distributed freely. They were distributed as follows: 7 millions in favour of the “Ousratic” operation, 1 million in favour of the Mobipost Distribution of the mass mailing types card and 7 millions for the “Zakat” operation. In addition, Algérie Poste carries out in favour of Prestazi, the only operator recorded at the ARPT as an operator carrying on the activity of Mass mailing, monthly advertising posters insertions. per million of poster Structure of traffic volume (%) Number of poster inserted in CCP folds for the Prestazi account During 2005, Algérie Poste has realized in favour of "Prestazi" a traffic volume estimated at 2,2 millions insertions against 900 000 in 2004, that is to show a progression of 144 %. However, this figure represents only 9 % of the global number of the insertions carried out by the incumbent in favour of his customers. Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 9 Short news 1. The President of the council of the Post and Telecommunications Regulatory Authority; Mr Mohamed Belfodil at El Moudjahid Forum on March, 04th 2006. The President of the ARPT's Council was invited to the Centre of the Daily National Press El Moudjahid within the framework of a conference. He had given an assessment of the authority activity and an evalPost and uation of the Telecommunications markets, particularly of the competition and the prospects offered by the sector liberalization. The sector actors and the journalists of the national press were present in this meeting to discuss the topical questions relating to the sector. A special report which will take again the whole communication will be spread soon. 2. A new member in the Council By the presidential decree of february 18, 2006, Mr Larbi ROUMILI is named member of the ARPTs’ Council 3. The four operators' (AT, ATM, OTA and WTA) interconnection catalogues approval According to the regulation and to the procedures in force, the Post and Telecommunications Regulatory Authority (ARPT) has approved the interconnection catalogues of the incumbent (AT) and the three mobile operators (OTA, ATM and WTA) for the 2005/2006 fiscal year. and according to the paragraph 3 of article 17 of the executive decree n° 02-156 of May, 9th 2002 fixing the networks interconnection conditions and telecommunications services, the ARPT's Council has approved the interconnection catalogues of the fixed and mobiles operators: The interconnection catalogues detail the operators' technical and tariff offer. Indeed, after examination of the interconnection catalogues of the quoted operators - By the resolution n° 08 of August, 31st 2005, the catalogue of Algérie Telecom (AT); - By the resolution n° 14 of November, 28th 2005, the catalogue of OTA; - By the resolution n° 15 of December, 10th 2005, the catalogue of WTA; - By the resolution n° 16 of December, 10th 2005, the catalogue of ATM. (For more information about the resolutions see the web site: www.arpt.dz/résolution) 4. The interconnection convention approval between the fixed operators (AT and ATC) The interconnection is the subject of a convention between the concerned operators. This convention fixes the interconnection technical and financial conditions. In the interconnection conventions between the operators some measurements are taken into account in order to guarantee the essential requirements respect and, particularly: 10 - The networks working safety; - The networks integrity upholding; - The services interoperability including contributing to a quality from the beginning to the end; - Etc......... Consortium (ATC) subject to the assumption of the amendments requested by the resolution n° 01 of February, 18. 2006 responsibility. (For more information see the Web site: www.arpt.dz) For this reason, the ARPT's Council has approved the Interconnection Convention signed between Algérie Telecom (AT) and the Algerian Telecommunications Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 Short news 5. Training course about the interconnection costing by the Federal Commission of Communications' experts (USA) Within the framework of ARPT/FCC (Federal Commission of Communication) project and on the initiative of GIPI (Global Internet Policy Initiative), a training course about the interconnection - Costing and pricing - has taken place in the ARPT's head office on February, 06th to 08th 2006. This program financed by US Aid, has allowed the FCC's three experts: Mrs Tracey Weisler, Messrs Donald K Stockdale and, Jake Jennings to tackle the topical questions in front of the ARPT's concerned executives as well as the various invited operators representatives (Algérie Télécom, Orascom Télécom Algérie, Algérie Télécom Mobile, Wataniya Télécom Algérie, EEPAD, SLC, Webphone network, Last Net, Vocalone, Webcom...). The program spread out over three days had approached the major topics relating to the interconnection costs namely those relating to the costing, the rate level, the rate structure, the access pricing, the costing issues and finally the emerging networks architecture. The speakers had initially introduced the interconnection policies objectives, distinguished then between the rate levels and the rate structures, and finally defined the need for cost-based pricing. - The rate level issues chapter had stressed the various components of the regulated cost and the alternative cost methodologies namely the historical cost, the forward-looking economic cost from which rise the long run average incremental cost (LRAIC), and finally, the effective components intervening in the formula of pricing. - The rate structure issues, within sight of the United States experiment; setting efficient rate structure is as important as setting efficient rate level. Thus inefficient rate structure cause inefficient use of the network and may lead to regulatory arbitrage. Examples of rate structures rules were quoted in order to facilitate the concept comprehension. - For the experts, the access pricing refers to various types of access according to the pricing regimes between the operators, thus we find in the United States the inter carrier compensation (ICC), Calling Party Network Pays Regime (CPNP), and Bill & Keep Regime (B&K) for various types of access (Two-way Access, One-way Access, and access Termination) - Concerning pricing issues, the speakers had approached the difficulty of the costing which can generate problems in fixing the prices. - The emerging networks architecture: the point relating to the local loops prices for the converging networks and that relating to the termination on IP networks prices were also approached. All the topics were discussed with much attention by the persons attended the courses and were compared with the United States experiment. The idea exchanges will facilitate thereafter the contacts and the experiences exchange. telephone directory, the telephone service cover and the service in phone boxes. the Post and Communication &Information Technologies which will be taken into account in the development of the schedule of conditions project relating to the invitation to tender upon the telecommunications universal service. 6. Universal Service Within the framework of the telecommunications universal service project preparation, the ARPT had invited on February, 22nd 2006 the fixed and mobile telecommunications operators to discuss the universal service components including: the The objective of this meeting was the collection of the operators' relevant opinions in order to propose them to the Ministry of Quaterly report of the Poste & Telecommunications Regulatory Authority N° 4 - March 2006 11