or share capital of other companies at 31.12.2005
Transcription
or share capital of other companies at 31.12.2005
According to the provisions of article 16 of decision No. 5/204/14.11.2000 of the Board of Directors of the Capital Market Commission, as amended under decision No. 7/372/15.02.2006 of the Board of Directors of the Capital Market Commission. Athens, June 2006 5 7 9 3.1. GENERAL INFORMATION 9 3.2. COMPANY’S SUMMARIZED HISTORY 12 3.3. COMPANY’S OPERATION 18 3.4. LICENSES - CONCESSIONS 37 39 4.1. SHARE CAPITAL EVOLUTION 39 4.2. TOTAL SHAREHOLDERS EQUITY – SHARE BOOK VALUE 41 4.3. CONSOLIDATED TOTAL SHAREHOLDERS EQUITY – SHARE BOOK VALUE 41 4.4. SHAREHOLDERS 42 4.5. SHAREHOLDER RIGHTS 42 4.6. COMPANY ADMINISTRATION - MANAGEMENT 44 4.7. CORPORATE GOVERNANCE 47 4.8. PARTICIPATIONS OF THE COMPANY’S B.D. MEMBERS AND MAJOR SHAREHOLDERS TO THE ADMINISTRATION AND/OR SHARE CAPITAL OF OTHER COMPANIES AT 31.12.2005 47 49 5.1. AUDIT REPORT 49 5.2. BALANCE SHEET 53 5.3. INCOME STATEMENT 55 5.4. STATEMENT OF CHANGES IN EQUITY 56 5.5. CASH FLOW STATEMENT 57 5.6. NOTES TO THE FINANCIAL STATEMENTS 61 5.7. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 86 5.8. TWELVE MONTH FINANCIAL REPORT OF THE COMPANY (REPORT OF THE BOARD OF DIRECTORS) 112 5.9. TWELVE MONTH FINANCIAL REPORT OF THE GROUP (REPORT OF THE BOARD OF DIRECTORS) 114 5.10. DETAILED & SUMMARY INTERIM FINANCIAL STATEMENTS 116 121 I. CONSOLIDATED AND COMPANY SUMMARY ANNUAL DATA AND INFORMATION 121 II. REPORT OF TRANSACTIONS WITH AFFILIATED COMPANIES 126 III. INFORMATION OF ARTICLE 10 OF L. 3401/2005 129 IV. ANNUAL FINANCIAL STATEMENTS, AUDIT REPORTS & REPORTS OF THE BOARD OF DIRECTORS OF COMPANIES INCORPORATED IN THE CONSOLIDATED FINANCIAL STATEMENTS OF “NEWSPHONE HELLAS S.A.” 131 3 SUMMARY FINANCIAL FIGURES CONSOLIDATED SUMMARY RESULTS OF NEWSPHONE HELLAS S.A. CONSOLIDATED INCOME STATEMENT 01.01 - 31.12.2005 01.01 - 31.12.2004 Sales 34,165,158.59 28,032,824.30 Gross profit 14,945,817.94 9,536,709.72 Profit before tax 5,874,444.05 2,996,552.95 Income tax -2,023,044.35 -1,714,472.50 Net profit from ongoing operations 3,851,399.70 1,282,080.45 Net profit for the period 3,851,399.70 1,282,080.45 Equity holders of the parent 3,850,545.82 1,312,051.44 853.88 -29,792.87 0.14 0.05 31.12.2005 31.12.2004 5,692,094.94 5,127,653.09 Current assets 32,754,147.64 22,547,460.14 Total Assets 38,446,242.58 27,675,113.23 14,751,705.33 16,097,105.63 Long-term Liabilities 960,675.83 824,941.40 Short-term Liabilities 22,733,861.42 10,753,066.20 Total Liabilities 23,694,537.25 11,578,007.60 Total Equity and Liabilities 38,446,242.58 27,675,113.23 Minority Interest Profits per share from ongoing operations attributed to the shareholders of the parent CONSOLIDATED BALANCE SHEET ASSETS Non-current assets EQUITY Total Equity LIABILITIES 5 SUMMARY FINANCIAL FIGURES SUMMARY RESULTS OF NEWSPHONE HELLAS S.A. INCOME STATEMENT OF NEWSPHONE HELLAS S.A. 01.01 - 31.12.2005 01.01 - 31.12.2004 Sales 32,758,375.00 22,434,145.87 Gross profit 13,856,187.08 7,797,818.63 Profit before tax 5,897,397.68 3,046,261.84 Income tax -1,959,492.03 -1,651,340.91 Net profit from ongoing operations 3,937,905.65 1,394,920.93 0.14 0.05 31.12.2005 31.12.2004 7,850,135.96 4,674,289.80 Current assets 29,860,215.80 21,076,916.63 Total Assets 37,710,351.76 25,751,206.43 16,751,383.67 15,598,278.02 Long-term Liabilities 574,283.54 245,827.59 Short-term Liabilities 20,384,684.55 9,907,100.82 Total Liabilities 20,958,968.09 10,152,928.41 Total Equity and Liabilities 37,710,351.76 25,751,206.43 Profits per share from ongoing operations attributed to the shareholders of the parent ΣΤΟΙΧΕΙΑ ΙΣΟΛΟΓΙΣΜΟΥ ΕΙΔΗΣΕΟΦΩΝΙΚΟΥ ΕΛΛΑΣ Α.Ε. BALANCE SHEET OF NEWSPHONE HELLAS S.A. ASSETS Non-current assets EQUITY Total Equity LIABILITIES 6 INFORMATION REGARDING THE ANNUAL REPORT The Annual Report includes all the necessary information and financials for the fair valuation, of the property, financial status, results and prospects of the company under the legal name NEWSPHONE HELLAS S.A. (hereon the “Company” or “NEWSPHONE HELLAS S.A.”), by their investors and their investment advisors. Investors interested for further information may contact, during working days and hours the Company’s head offices, 280 Thiseos Ave., P.C. 176 75 Athens, Greece: • Mr. E. Apergis, Managing Director, 280 Thiseos Ave., tel. +30 210 94 72 222. • Mrs. E. Giatra, Financial Manager, 280 Thiseos Ave., tel. +30 210 94 72 222. The compilation and distribution of the current Annual Report is in accordance with the provisions of article 16 of decision No. 5/204/14.11.2000 of the Board of Directors of the Capital Market Commission, as amended under decision No. 7/372/15.02.2006 of the Board of Directors of the Capital Market Commission. The people responsible for the compilation and accuracy of the information within the Annual Report are listed below: • Mr. E. Apergis, Managing Director, resident of Athens, 280 Thiseos Ave., tel. +30210 94 72 222. • Mrs. E. Giatra, Financial Manager, resident of Athens, 280 Thiseos Ave., tel. +30210 94 72 222. The Company’s Board of Directors declares that all of its members have been informed about the contents of the current Annual Report and along with their editors confirm and believe that: • All information and data included within the Annual Report is complete and actual. • There are no further facts and no other incidents have taken place, whose non - disclosure or ommission could render the figures and information contained in the Annual Report misleading partly or in whole. The following outstanding legal cases exist against and in favour of group companies. 1. Decision of the Athens Court of First Instance 5309/2005 against the company and in favour of the prosecutor MOBILEPHONIA BV for a total amount of 469,468.53€. The company has appealed against the above decision, an appeal which was discussed on 11.05.2006 and is expected the publication of decision. The company’s Legal Consultant believes that it is probable that the appeal will be successful, in which case it will not constitute a negative development for the company’s financial standing. 2. A lawsuit was filed against the Hellenic Ministry of the Interior, Public Administration and Decentralisation and the Agricultural Insurance Organisation for debts to the company amounting to 9,534,044.35. For these debts the work has been delivered, the service invoices of the Hellenic Ministry of the Interior, Public Administration and Decentralisation have been received, the services have been unreservedly received and there has been an application for debt recognition by the State Legal Council. The company’s Legal Consultant believes that in the frame of unjust enrichment, the collection of these debts is highly likely. 7 INFORMATION REGARDING THE ANNUAL REPORT 3. The Hellenic Telecommunications Organisation (OTE) has filed a lawsuit claiming the amount of 2,929,728 €, which mainly regards the company’s advertising campaign for the Directory Assistance Service 11880, which at its opinion is illegal and misleading. The discussion of the lawsuit was held on 17-5-2006 and is expected the publication of decision. Moreover, the company has filed a lawsuit against the Hellenic Telecommunications Organisation (OTE) by which it claims and substantiates consequential damages caused by OTE by paying increased amounts for more advertising and defamation in the press of 7,166,717€. The discussion of this lawsuit was held on 17-5-2006 and is expected the publication of decision. The company’s Legal Consultant deems that the final outcome will be positive for the company. 4. Mr. Ioannis Theodorakopoulos, doctor, has filed a lawsuit against the company which was discussed in the Court of First Instance on 02.03.2006 and is expected the publication of decision. The prosecutor which was occupied by the company as a doctor claims the amount of 102,862.16 € which is broken down to 2,862.16 € as alleged wages in arrears and 100,000 € as indemnity for moral damage. The Company’s Legal Consultant believes that the outcome will be positive for the company due to the fact that it terminated the contract legally, on-time and pursuant to all formalities provided by Law and therefore the relevant claim for wages in arrears and the claim for indemnity for moral damage do not stand to reason. 5. Ms. Paraskevi Litsa has filed a lawsuit against the company which will be discussed at the Athens Court of First Instance on 18.07.2006. The prosecutor, former employee of the company, claims the amount of 18,000 € which is broken down to 15,000 € as alleged wages in arrears and to 3,000 € as indemnity for moral damage. The Company’s Legal Consultant believes that the outcome will be positive for the company due to the fact that it terminated the contract legally, on-time and pursuant to all formalities provided by Law and therefore the relevant claim for wages in arrears and the claim for indemnity for moral damage do not stand to reason. Chartered Auditors-Accountants The Company is audited by charted accountants The Company’s audit for fiscal year 2005 was conducted by the Chartered Auditor-Accountant Mrs. Reggina S. Loukisa (REG. NO. ICPA 13.791) of the company S.O.L. S.A., 3 Fokionos Negri, tel: +30210 86 91 100107. The same Chartered Auditor-Accountant conducted the audit of the consolidated financial statements of the Company. 8 INFORMATION ABOUT THE COMPANY 3.1. GENERAL INFORMATION The Company was established in March 7th 1995 under the legal name “NEWSPHONE HELLAS S.A.” (Official Legal Notice Issue 1295/24-3-95 S.A. note) and was registered in the Municipality of Athens. Initially the Company’s registered office was based on 67 Patision Ave., P.C. 104 33 and its initial S.A. Reg. No. was 33090/01/Β/95/166 (articles of association statute formation notaries act no. 35477/1995 and reparative notaries act no. 35574/1995). Through its registered office change (Official Legal Notice Issue 1548/19.3.99) and relocation to 280 Thiseos Ave., P.C. 176 75, Municipality of Kallithea Attica (Prefect of Athens decision no. 4719/99 upon which the amendment of article 3 of the Company’s statute was approved), the Company was newly registered with an S.A. Reg. No. 33090/01/ΝΤ/Β/95/82(99). The Company’s duration was set to fifty years starting from the day of its registry to the Societe Anonyme Registry in addition to the approval decision from the qualified supervisory authority for the Company’s formation and statute approval, that is March 23rd 1995. Following the Company’s approval to be listed in the Parallel Market of the S.E. by the Hellenic Capital Market Commission and the Athens Stock Exchange authorities (Official Legal Notice Issue 329/17.01.03), the Company was posted to the S.A. Registry Office through a decision (Κ2-2672/27.02.2003) by the Ministry of Development and received the new Reg. No. 33090/06/Β/95/3. The Ordinary General Assembly of the Company’s shareholders dated June 27th 2003 decided the expansion of the Company’s legal name and scope of its statute (amendment of articles 1 and 2 of the Company’s articles of association), (Official Legal Notice Issue 7901/23.07.03). The new full name of the company is “NEWSPHONE HELLAS – ANONYME COMMERCIAL COMPANY – TELESOUNDINFORMATION SERVICES – COMPLETED I.T. AND COMMUNICATION SERVICES” with distinctive title “NEWSPHONE HELLAS S.A.” The Company’s scope in compliance to its statute, article 2, is stated below: 1. The production, processing, promotion and disposal of telecommunication programs and services through telephone, television (videotext), terminal computers (minitel) and in general the creation and operation of audiotext services (according to the National Telecommunication Company standards) based upon the provisions of the legislation in effect. Provisions that are against moral considerations in any way are explicitly exempt. 2. The research, planning, materialization, operation, management, support and trading of integrated information systems and applications with the usage of information technology and personnel. Additionally the hosting and operation of information technology systems in infrastructure and domains of the company. 9 INFORMATION ABOUT THE COMPANY 3. The trading, importing, dealership, production, processing and maintenance of software applications and computer systems. 4. The provision of telecommunication services regarding phonetic telephony to subscribers and users of the company. 5. The staffing, operation, technical support and management of Call Centers – Contact Centers of civilians or clients for the account of third parties, Organizations, Authorities or Companies. 6. The disposal of trained personnel to third parties physical or legal entities for the staffing and operation of Call Centers (Call Center outsourcing) and other desk – helpdesk services. 7. The rendering of services regarding tape recording, de-recording, digitalization – typing of speeches, conferences, lectures and in general the keeping of any type of records through electronic means and the conversion of documents into an electronic form. 8. The computerization, processing, registration and keeping of data-facts for the account of third parties (data base management) in addition to the clientele development and evaluation services. 9. The rendering of services related to the solicitation of clients and collection services for the account of third parties. 10. The performance of educational seminars for the company’s personnel or for third parties, in addition to elearning services to physical or legal entity and in general the rendering of educational services in similar matters. 11. The rendering of up to date services through SMS, MMS, INTERNET and other similar technologies. 12. The research, development, study, planning, application and execution of all kinds of projects or rendering of advisory services or assumption and rendering services to third parties, physical or legal entities, Public Organizations and other Authorities, of complete studies and applications in the telecommunication and information technology sectors. In order to satisfy its company scope the Company can: a) produce and market televised and radio advertising programs, operate advertising organizational programs through media (media planner), production of any kind of models, marketing, organization of exhibitions, conferences and seminars. b) to represent and participate in other companies, existing or newly established, domestic or abroad with the same or similar scope. According to its statute, the Company can establish and operate branches or agencies in Greece and abroad based upon the decisions of its Board of Directors which can decide the abrogation or merge of existing agencies or branches. 10 INFORMATION ABOUT THE COMPANY The Company’s activity is subject to the telecommunications sector and more specifically to the Audiotext services sub-sector (STCOD-2003: sector code 642.0) of NSSG. The Company’s operation is subject to the provisions of L. 2246/1994 in effect today, and the Company is obligated to submit a Report to the Hellenic Telecommunication & Post Commission the contents of which are defined through the decision of the Deputy Minister of Transportation and Communication no. 74631/ 24.05.1995. The above anticipated Company Statement has been accepted based upon the decision of the Hellenic Telecommunication & Post Commission no. 3435/F387/19.06.1996. According to the above decision, the Company may use the national telecommunications network of the Hellenic Telecommunications Organization (H.T.O.) and render audiotext services and specifically recording of information (information that is provided to telephones through computer systems) and live information (information provided live to the subscriber). The decision includes the H.T.O. network usage terms and conditions (leased circuit capacity) in addition to the Company’s obligations (submission of a yearly operations report, acceptance of decisions taken by the National Telecommunications Committee, action measures in order to eliminate any risk related to the security of operations of the national telecommunications network, security regarding the confidentiality of messages and data in addition to the equal treatment of users, deposit of yearly reciprocal dues, abiding to the provisions of the Greek and Community legislation etc). Additionally, according to the above decision, the Company is obligated to render services that do not contain misleading or inaccurate information and services that are in accordance with the law provisions and the Code of Conduct of Telecommunication Operations and which do not violate third party rights including intellectual property rights. The granted acceptance of the above Statement to the Company is private and based upon that the Company is obligated to report to the Committee any changes regarding its shareholder structure or data changes that might occur relative to the contents of the Statement. If the Company does not abide to the above conditions this will entail the revocation of the Statement’s acceptance decision in addition to the enforcement of sanction of article 4 of L. 2246/1994. With the decision no. 15141/F387/08.07.1999 of the National Telecommunication & Post Office Committee, the above initial granted decision relative to the Company’s Statement acceptance was renewed under the same terms and conditions for a three year period, that is up to 30.06.2002 and following that for an indefinite term. More specifically the Committee through its decision no. 207/3 (Official Legal Notice issue 195/Β/1-3-2001) has issued the General License Regulation which regulates, amongst others the subjects, at the time before the above decision was issued, regarding licensed companies under the General Licenses status quo according to article 5 of L. 2867/2000. According to this decision (207/3) the companies (also as NEWSPHONE HELLAS S.A.) that had received a fixed term License through the Committee’s Decision, are now subject to the provisions of the new General License Regulation and consequently their license term is indefinite. 11 INFORMATION ABOUT THE COMPANY 3.2. COMPANY’S SUMMARIZED HISTORY The most significant events that signaled the Company’s development since its establishment in 1995 are described below: 1995: ESTABLISHMENT OF THE COMPANY The Company was established on March 7th 1995 (Official Legal Notice Issue 1295/24-3-95 S.A. note), as a societe anonyme company, from Mr. Georgios Theodosis of Anastasios and Aikaterini, Mrs Tereza Theodosi of Georgios and Adamantinis and Mr. Evstratios Apergis of Nikolaos-Filippos and Iridos. 1995: AUDIOTEXT CONTRACT AGREEMENT WITH THE HELLENIC TELECOMMUNICATION ORGANIZATION In March of the same year, the Company signed an agreement with H.T.O. which regulated the relations between Audiotext Service Providers and H.T.O. The agreement was unified for all of the five (5) companies that had received a license at that time with the scope to provide Audiotext services. It should be noted at this point that the Company’s founding shareholders had deposited the first formal application to H.T.O.’s administration in 1992 in order to receive an operating license. During the three years that passed numerous meetings took place between the Company’s founders and H.T.O’s executives in order to convince H.T.O. for the necessity of such a Service and to prepare studies for the institutional framework of audiotext services operations in Greece. 1996: CONTRACT AGREEMENT WITH TELEVISION STATION SKAI (ALPHA) The Company signed an exclusive agreement with the television station SKAI, which until today, has been renamed to ALPHA, promotes with success and efficiency the Company’s services. 1997: FORTIFICATION OF N.M.S. PUBLIC BIDDING In January 1997 the Public Bidding no. 10/96 proclaimed by the National Meteorological Service (N.M.S.) was secured to NEWSPHONE HELLAS S.A. regarding the telephone broadcast of weather news. The Company’s bid was considered as the most financially viable and technologically advanced solution compared to all the other bids testified by the remaining Audiotext companies. 1997: THE COMPANY LEADS IN LIVE SUPPORT SERVICES AND INTERACTIVE GAMES ON TELEVISION In March 1997, the Company was the first to provide to its partners live support services having invested properly in technological equipment and research and development. These were services that provided junctions with live support from expert persons. This differentiation was revolutionary compared to the audiotext sector standards at that time and contributed substantially in increasing the Company’s revenues. The Company once more leads the sector by presenting the first tv shows which are based upon live Interactive games in Greek television (Channel 5, Macedonia TV and others). These games were based upon the Company’s inventions, productions and support. Their acceptance by the audience was wide since for the first time the 12 INFORMATION ABOUT THE COMPANY passive tv viewer was transformed into an active player participating from home, from which he/she could control and designate the show’s progress through a telephone device. This innovation attracted new clients-partners for the Company since it provided a solution that everybody was in search of in order to differentiate their program and attract new tv viewers and at the same time users of the Company’s services that significantly increased the “traffic” of its telephone lines. 1998: THE COMPANY MAINTAINS ITS SECTOR LEAD By achieving a high penetration level in the media in the provinces, NEWSPHONE HELLAS expanded the market and effected innovative ideas and services in the field. 1999: RELOCATION IN MODERN AND UP TO DATE FACILITIES IN ADDITION TO SIGNIFICANT INVESTMENTS IN TECHNOLOGICAL EQUIPMENT In March 1999, the Company envisaged the development of the Audiotext and relocated to new modern facilities in Kallithea, on 280 Thisseos Street. The new headquarters are housed in a building of one thousand fourty (1040) square metres. The technical equipment ensure vast capacity and potential for unlimited expansion of circuits, uninterrupted power supply supported by an auto-start emergency power generator and anything else deemed necessary for supporting its services. This new location was selected due to easy access by staff and customers, and also for the modern telecommunication infrastructure of the area. Within the same year, the Company invested a significant amount in equipment with the scope to make the junction line usage more effective (increase of useful capacity), between the Company’s facilities in Athens and Thessalonica. This solution was implemented in cooperation with the Telecommunication Institute of Crete, and assisted the market share increase in Northern Greece. The Company also acquired systems in order to enlarge the simultaneous lines that it services in addition to the ΑΤΜ technology systems (Asynchronous Transfer Mode), which provided to NEWSPHONE HELLAS S.A. A with an immense capability to produce composite combined technology services without limitations. 1999: CONTACT AGREEMENTS WITH COSMOTE S.A. AND PANAFON S.A. (VODAPHONE) In December 1999, NEWSPHONE HELLAS S.A. signed three (2) significant contracts. More specifically the Company signed a contract with Cosmote S.A., with the objective to provide several services starting with the service “Cosmote Stocks”, an automated on line update for the S.E. share activity and the progress of its session. Further on more services were developed. Almost simultaneously, the Company signed a contract with Panafon S.A. for the provision of several services, amongst which entertainment services exist, whereas a series of new specialized services was prepared. 2000: THE COMPANY SECURES THE HELLENIC HORSE RACING ORGANISATION PUBLIC BIDDING In January of 2000 NEWSPHONE HELLAS participated in a Public Tender announced by the Hellenic Horse Racing Organisation (ODIE), which was awarded to the Company following a decision of the B.D. of the above Organisation. The award of the bidding to the Company reinforces the role that NEWSPHONE HELLAS wants to achieve as a Content Provider. 13 INFORMATION ABOUT THE COMPANY 2000: THE COMPANY SECURES THE TAXIS PHONE SERVICE THROUGH THE SECRETARIAT GENERAL FOR IT SYSTEMS OF THE MINISTRY OF ECONOMY & FINANCE DECISION. During the same year NEWSPHONE HELLAS tendered for and was awarded the TAXIS PHONE service following a decision of the Secretariat General for IT Systems of the Ministry of Economy & Finance. This is a service which provides information to taxpayers in relation to the settlement status of their tax returns. 2000: ACQUISITION OF CALL CENTER HELLAS S.A. NEWSPHONE HELLAS acquired 50% of the company called CALL CENTER HELLAS, with the objective to undertake and implement large and complex projects and thus provide even more specialized and differentiated services. CALL CENTER HELLAS provides Integrated Business Communication Solutions through Telecommunication Networks in addition to a Digitally Networked and Organized Call Center which uses specialized software packages. 2000: SUBMISSION OF LISTING APPLICATION TO THE A.S.E. On February 1st 2000 the Company filed a listing application for the parallel Market of the A.S.E. with the objective to raise the required funds needed for the financing of its planed expansion in Greece and abroad. 2001: ISO 9001 CERTIFICATION NEWSPHONE HELLAS certified all of its services with ISO 9001. 2001: INSTALLATION OF SPEECH RECOGNITION PLATFORM AND DEVELOPMENT OF RINGTONE & LOGO SERVICES. The Company installed a Speech Recognition platform, in collaboration with a recognised foreign company and started the development of a series of applications by using the above platform with the objective to develop an integrated Voice Portal. During the same year, the company by converging technologies developed the innovative Ringtones & Logos service for mobile phones, which was provided via fixed and mobile telephony networks to all mobile telephony subscribers. 2002: THE COMPANY SECURES THE “ARIADNE” PUBLIC BIDDING In 2002 NEWSPHONE HELLAS undertook the ARIADNE project, following a Public Tender, with a budget of € 12,3 million. It is the 1st Project based upon the framework of the business plan “Society of Information” which is incorporated in the E-Government and support the Citizen Service Centers. 14 INFORMATION ABOUT THE COMPANY 2002: COOPERATION WITH THE SOCIAL SECURITY ORGANIZATION, ABG CARD S.A. AND OTHER COMPANIES In the same year the Company undertook a project regarding the Social Security Organization which is related to the provision of telephone call services and data input regarding the application of the new institutions which relate to the abolition of stamps and the bestowal of pensions. The Company also signed an agreement with ABG CARD (Agricultural Bank of Greece) for which it provides an integrated management communications service(Contact Centre Services). During the same year Newsphone Hellas penetrated in the Mobile Marketing sector in which it co-operates with Tasty, Algida, DELTA and other companies. Additionally it develops new peak technologies such as MMS and polyphonic Ringtones. 2002: PUBLIC OFFERING IN THE A.S.E. During the fiscal year-end of 2002, and more specifically from December 17th to December 19th of 2002 the Company successfully completed its Public Offering and its shares were quoted in the Parallel Market of the A.S.E. on January 27th 2003. 2003: COMPLETION OF “ARIADNE” PROJECT OF THE MINISTRY OF INTERIOR, PUBLIC ADMINISTRATION AND DECENTRALISATION AND DEVELOPMENT OF E-KEP PROJECT Newsphone Hellas successfully implemented ARIADNE, the most significant project for the Information Society Operational Programme run by the Ministry of Interior, Public Administration and Decentralisation. The projects’ implementation highlighted the need for e-government in Greece. Newsphone Hellas, responding to that need, has developed and operationally supports the innovative e-government platform called e-kep. Today e-kep forms an integral part of ARIADNE. These projects allowed the Company to set the standards in the field of egovernment in Greece. In the context of e-kep, the Company developed a synchronous and asynchronous e-learning platform for the staff of Citizen Service Centres, which ensures that users can practice with all applications and enables interactive communication between trainers and users. More than 3,500 e-learning users have been trained in the e-kep platform and the application of the Agricultural Insurance Organisation, in addition to the submission of Tax Returns to the TAXISNET system, the Detailed Interim Statement of the Social Security Organization and the Army Recruitment Report, completing approximately 18,000 hours of training. 2003: CREATION OF NEW SERVICES In 2003, the company increased its penetration in the area of premium SMS services by developing, through its own constructed platform, important services such as Chatlines, TV Chat, Animated SMS, Quiz SMS, Organization of Football Match Prognostics S.A. gaming results and other services. Additionally the Company was also the first to promote java games in Greece in collaboration with large foreign companies, and obtained exclusivity in the promotion of Cartoon Network games of the Turner Group in Greece. 15 INFORMATION ABOUT THE COMPANY Moreover, the Company took action in the area of WAP portal construction and constructed the TIM Wap Portal and the TIM Videonews service, providing among other things video services for 3rd generation mobile telephony sets. Also in collaboration with ΤΙΜ it developed the “All Star Game” service with speech recognition technology. Finally the Company, showing its sensitivity to social benefit projects, in collaboration with the television channel ALPHA, took part in charity activities, such as the “The Child’s Smile” and the “Telemarathon for the children of Iraq”, managing tens of thousands of calls in a very short period and distributing the income from services to specific agencies. In November 2003 the readers and journalists of the financial magazine “MONEY” awarded Newsphone Hellas the Business Innovation Prize. 2004: POSITIVE QUALITATIVE RESULTS OF THE ARIADNE PROJECT OF MINISTRY OF INTERIOR, PUBLIC ADMINISTRATION AND DECENTRALISATION AND E-KEP Newsphone Hellas continued with success the materialization of the ARIADNE and e-kep projects which it operated during the past years. It is worth noticing that through the telephone number 1564 for the Citizens service, based upon the framework of the above project, the Company serviced more than 1.000.000 calls made from voters regarding questions upon the whereabouts of their polling stations for both the parliamentary and euro elections. In 2004 the e-kep platform serviced 1.643.313 cases that were submitted by 1.316.505 citizens through the Citizen Service Centers around the country. The above numbers prove indeed that this particular system developed by the Company, now constitutes the role model system for the operations of the Citizen Service Centers and upon it every new service provided to the public is developed through the Citizen Service Centers. 2004: CONTRACT AGREEMENT WITH HELLENIC RAILWAYS ORGANIZATION S.A. AND THE ORGANIZATION OF FOOTBALL MATCH PROGNOSTICS S.A. (OPAP S.A.) Newsphone Hellas signed a contract with the Hellenic Railways Organization regarding the provision of services of a Call Center based upon a Public Bidding awarded to the Company. The project’s starting date took place on the 7/2004 and its duration is for 2 years. The Company has serviced the calls of the telephone number 1110 and informs the passengers of the Hellenic Railways Organization regarding routes, bookings even ticket issuing based upon a pilot mode operation. Respectively the Company undertook the project of the Organization of Football Match Prognostics which refers to the operation of a Call Center for the organization’s agents and clients also based upon a Public Bidding. Based upon the framework of the same project the Company will develop a unique Voice portal which will be accessible from all fixed and mobile phone networks in order to inform all of the organizations game players as far as the official results are concerned. 2004: CREATION OF NEW SERVICES In the area of Value Added Services the Company has developed many new Voice, SMS and MMS services. In the voice area the Company co-operated with all three mobile network providers through acquiring premium numbers (901ΧΧΧ series, different for every network) in order to promote its services to their subscribers. It developed new SMS services for the provision of eponymous java content (Schrek, Tomb Raider, Kingdom of 16 INFORMATION ABOUT THE COMPANY Heaven etc) in co-operation with foreign companies. It provided content of musical sounds calls in the form of Truetones and co-operated with the ΟΤΕΝΕΤ for the common promotion of the site www.ringtones.gr to its subscribers. It developed for the account of TIM, services of Video content forwarding (news, music Videoclip etc) through mobile phones in addition to a wap site in the ΤΙΜ environment for the football club AEK F.C. that TIM sponsors. Newsphone Hellas invested and became actively involved to Cosmote’s i-mode by creating 5 sites of entertainment and informative content, thus acquiring the necessary know-how, with the objective to have the capability to provide its services irrespectively of the mean used. A significant choice made by Newsphone Hellas was the General License for the Provision of Voice Telephony Services received by the National Telecommunications and Post Office Committee. From the beginning the Company’s strategic objective was to acquire the above license in order to have access to its own number resources. In this way the Company will be able to freely negotiate its percentages regarding its numbers (90 11 90 ΧΧΧΧ, brief codes 14ΧΧ and other geographical and non geographical numbers) in addition to the access of its services from the subscribers of all networks. This capability, that the Company will have, will provide significant competitive advantages since it will be able to offer innovative and competitive services to its clients. Based upon the above the Company proceeded in a relevant upgrade of its telecommunication infrastructure with the objective to exploit at its maximum the new potential given. 2004: SOCIAL RESPONSIBILITY AND REWARD FROM EUROPE500 Newsphone Hellas, once more, proving its sensitivity for social benefit projects, in collaboration with the television channel ALPHA, took part in charity activities, such as the “The Child’s Smile” and in cooperation with Bank of Cyprus for the “Radio Marathon for Children with Special Needs”. Through these actions the Company managed hundreds of thousands of calls and SMS messages in a very short period of time and distributed the income of these services to the above organizations. Additionally the Company was rewarded for the second consecutive year from the European organization Europe500 for its performance and specifically it received a distinction in the area of the creation of new employment positions occupying the 253rd position on a pan European basis. 2005: MOBILE MARKETING PROGRAM IN COLLABORATION WITH VODAFONE GREECE The company collaborated with Vodafone Greece in order to carry out a Mobile Marketing program which lasted one hundred (100) days. The program was really successful and was largely apreciated by Vodafone users. 2005 : COMPANY’S OPERATION IN THE FIELD OF DIRECTORY ASSISTANCE SERVICES In August of the same year, the company entered the field of directory assistance services. This corporate move gained a positive response by the public and significantly contributed to the increase of sales in 2005. The company strongly focuses on the development of the said service, as well as of additional services which will be based on the same corporate basis. 17 INFORMATION ABOUT THE COMPANY 2005 : INCREASE OF PARTICIPATION IN CALL CENTER HELLAS In recognition of the key role played by the subsidiary Call Center in the field of provision of services of the group, NEWSPHONE increased its participation to the share capital of the subsidiary from 50% to 70%. 2005 : AWARD OF THE NEW PROJECT OF THE MINISTRY OF INTERIOR, PUBLIC ADMINISTRATION AND DECENTRALISATION “PROVISION OF SERVICES (SLA) THROUGH THE DEVELOPMENT AND OPERATION OF THE ADEQUATE INFORMATION AND COMMUNICATIONS TECHNOLOGY INFRASTRUCTURES FOR SERVICING THE CITIZEN SERVICE CENTERS (KEP)” The award of the abovementioned project, of a budget mounting to 10.2 € and of duration of 33 months, which is the continuation of ARIADNE and E-KEP projects, constitutes a substantial recognition of the high level of services provided by the company. The project aims at expanding the methods of services provided to the citizen in his/ her intercourse with the public domain either through the telephone or the internet. NEWSPHONE aims at further enhancing its position in the field of e-government, constituting a strategic ally of the Greek public sector in its effort to provide reliable, high-quality services to the citizens. 3.3. COMPANY’S OPERATION 3.3.1. SUBJECT OF OPERATIONS Newsphone Hellas operates in a new sector which is defined below: Content, services and application provisioning towards the public, companies, or Organizations through the exploitation of alternative fixed and mobile telephony networks and the internet through the use of convergence information and telecommunication technologies”. The provided services refer to Contact Center services, Interactive communication services and Information & Workflow Management”. This particular sector constantly presents a continuous development during the last years and according to estimates also on a European level it is anticipated that its expansion will continue in the following years. Some of the basic characteristics which reinforce the above estimate are: • Liberalization of Telecommunication Services with a continuous reduction of the communication transfer cost due to competition and the opening of markets for the provision of new Value Added services. • Rapid development of the technology of convergence technologies Telecom – IT, Computer Telephony – Development of a wide range of applications (SMS, MMS, 3G telephones, i-mode, live, WAP environments). • Significant telephony penetration in al levels with 5.700.000 fixed telephony users and 9.000.000 mobile telephony users in Greece, which means a large number of users of the new services. • Increase in demand of specialized services through a telephone for informational and customer care services. 18 INFORMATION ABOUT THE COMPANY • Anticipated big increase of Internet users in Greece and consequently development of more informational and customer care services through the internet. • Development of programs which will be proclaimed from the “Society of Information” based upon the scope of the 3rd CSF. • Rapid development of e-Government services in order for the Public Sector to upgrade the services rendered towards the citizen with up to date informational and telecommunication technologies as a basic tool. • Development of Mobile Marketing and CRM services. The sector comes to cover the need of companies and organizations for interactive and dynamic communication and cooperation services which show a rapid increase. Companies continuously materialize online systems that support interaction processes with their suppliers, clients and partners. Organizations materialize new patterns of client/civilian information and services thus exploiting the new technology capabilities, saving time and money and simultaneously upgrading the level of services rendered. Their staff or client users, are found even more decentralized or mobile and have the need to access information systems either through telephone or computer in order to receive informational and customer care services that are very useful to their daily lives. Online information, telephone services through unique dialing numbers (i.e. 1564, 1110, 1133 etc), Online payment services, SMS Alerts, e-Government services of the central or local government are only some of the services provided with the objective to cover the needs of the contemporary way of life by the sector. The above mentioned services require convergence peak technologies of C.I.S. and telecommunication systems, at the same time that end users are getting familiarized with technology and are becoming much more demanding. For the companies and organizations that offer the above services Outsourcing is the obvious solution that allows them to provide such services and at the same time focus to their core business. Newsphone Hellas exploits in an optimum way the information and telecommunication technologies play the role of the facilitator, offering to its partners infrastructure, solutions and services with which they can manage information flows in addition to information and services applications. Moreover the most important thing is that the above can be combined by the company with tracking, collection and content processing procedures and thus produce useful informational, briefing and entertainment services which can be disposed through alternative channels of fixed and mobile telephony and internet. Based on the above the Company develops, provides and supports the following services: • Analysis of project needs and the working out of studies related to application systems for the provision of specialized services which are adaptable to the occasional needs of the citizen/client. • Design, materialization and operational support of work flows. • Collection, classification and digitalization of content. • Design, development and portal operational support. 19 INFORMATION ABOUT THE COMPANY • Design, development and support of Web Services for the Interoperability, between heterogeneous information systems. • Design, development and operation of M.I.S. • Design and materialization of e-learning. • Electronic issuance of certificates. • Provision of services regarding computerized operations of central and local management. • Contact center services. • SMS services , MMS services and Video Streaming though a mobile phone services. • e-mail and facsimile services. • Greek Speech Recognition platform, and Text to Speech platform. Generally the Value Added Services which the Company exploits through new peak Computer Telephony technologies and through co-operations that it has developed with the mobile telephony networks, are distinguished in the following categories: Α. BUSINESS – TO - BUSINESS SERVICES (Specialized Information & Technical Support). Β. INFORMATIVE SERVICES C. ENTERTAINMENT SERVICES (Interactive Games) The above services can be: • With Live Support (operators) • Pre - recordings • Combination of the above • With usage of picture and sound (video) • Rerouting services • Speech Recognition Services • SMS / MMS services (Premium SMS / MMS) • Video Streaming services through mobile phones • Digital Music Downloads services • Number Resources through interconnection services. The access media of users to services is the telephone (fixed or mobile), the fax, the SMS, the ΜΜS, the Internet etc. 20 INFORMATION ABOUT THE COMPANY Α. BUSINESS – TO - BUSINESS SERVICES NEWSPHONE HELLAS, responding to the needs of professionals, companies but also of large organizations to provide to clients-citizens specialized services depending on their needs, developed and implemented a series of integrated business solutions. These services cover sectors, such as citizen customer services regarding their transactions with the State, accuracy programs, advertising and promotion for consumers, mobile phone services and several other services that are developed in co-operation with its clients. Newsphone Hellas S.A. provides the following B2B services: “e-Government” Services Today, more than ever, the Public Administration is facing the challenge of responding to the increased expectations and needs of citizens. It is now expected to be more productive and to upgrade the services it offers to citizens at a low cost. E-Government, through the use of cutting edge Communications and Information Technologies (CTI) is the “tool” which can help the Public Administration to face those challenges successfully. Through e-Government bureaucratic procedures are simplified and citizens gain better access to administrative information. Many will claim that for the Public Administration to proceed in new specialized and up to date services towards the citizen and companies, it will have to invest in new infrastructure and information systems with the objective to cope to the new demands. But no Organization or Service is willing to eliminate existing systems, which most of the times had a substantial money cost, if that is not absolutely necessary. A modern perception of approach of the matter is required combined with a total of new tools and technologies which interlink between the heterogeneous systems, allowing them to communicate with the objective to provide high quality services to the citizen. As a company fully aware of the size and importance of this enterprise, as well as of its responsibility and powers, NEWSPHONE HELLAS is able to respond dynamically to the demands and expectations of citizens, because NEWSPHONE HELLAS creates communication opportunities for citizens. Ministry of Interior, Public Administration and Decentralisation – “ARIADNE” Project NEWSPHONE HELLAS and the Greek Public Administration share the same vision and have joined forces aiming to make full use of the opportunities provided by the e-Government model. NEWSPHONE today implements with absolute success the most important project of the Information Society, ARIADNE of the Ministry of Interior, Public Administration and Decentralisation. An integral part of the ARIADNE project is the open architectural e-kep platform, developed and operationally supported by NEWSPHONE. These projects allowed NEWSPHONE to set new rules and standards to the e-Government in Greece. 21 INFORMATION ABOUT THE COMPANY Based upon the above project NEWSPHONE HELLAS S.A. has: • set up a Public Administration information collection, processing and sorting team. To date, over 2,000 procedures have been collected, evaluated, and digitalised, of which 917 have been certified by virtue of joint Ministerial decisions and are implemented by the Citizen Service Centres. • developed a Citizen Service Call Centre that can be reached by dialling 1564, which to date has answered over 7,000,000 calls and continues to serve 160.000 calls per month. • developed the Public Administration Internet Portal www.kep.gov.gr, which receives over 10,000,000 visits each month. • developed an IP network to interconnect the Citizen Service Centres as part of a single VPN network. To date 1,014 Citizen Service Centres have been included in the network. • developed a Help Desk to provide operational support to Citizen Service Centres, which answers over 4,000 calls per month. The ARIADNE project has primarily been an information-based project, that is a project dealing with the collection, sorting, updating, and digitalisation of Public Administration information, and making it available to citizens by phone, over the Internet and through the Citizen Service Centres (CSC). However, the increased needs and expectations of citizens from the Public Administration and the e-Government model made one-stop shop, online access by citizens to both information and services imperative. Responding to that need NEWSPHONE HELLAS has developed and provides operational support to the pioneering eGovernment platform, the so called e-kep putting e-Government into practice in Greece Ministry of Interior, Public Administration and Decentralisation – “e-kep” Project In order for the Citizen Service Centers to be transformed from Informational Centers to Service Centers, the Company has developed a special e- Government platform, which supports their business operations named e-kep. Its objective is to manage citizen cases from the day of the relevant application submission until the final processing and its delivery to the citizen. In this way, the Public Administration was gradually driven in the one-stop, on-line access of the citizen to services. The “e-kep” platform is extendable and inter-operational with a linkage and interaction capability with the informational systems of other Public Organizations. The e-kep platform design is based upon the use of integrated Web Services with an open architecture, based upon the Service Oriented Architecture services, having adapted all the international acceptable open standards (SOAP, UDDI, XML, WSDL). It is about an open environment that can communicate with systems and service operators of other organizations with the objective to provide innovative services. NEWSPHONE HELLAS has already interconnected the systems of the Army Recruitment Office (Ministry of Public Defence), the Criminal Record Service (Ministry of Justice), the Births, Deaths and Marriages Registry (Ministry of the Interior, Public Administration, and Decentralisation) with the e-kep platform extending the electronic 22 INFORMATION ABOUT THE COMPANY services that the Citizen Service Centres provide to citizens and soon the interconnection completion with the informational systems of the Social Security Organization, the NAT, the National Agricultural Insurance Institute and the Central Union of Chambers will take place. In order for the information provided to the citizen to be uniform in addition to the use of the e-kep platform, 4.000 employees of the Citizen Service Centers had to be trained. The geographical dispersion, the number of the Citizen Service Centers, the continuous increase of requests – cases of citizens called in on a daily basis in order to be managed, but also the need for a significant cost cutting as far as the training is concerned, has led to the use of the e-learning platform. Thus, virtual teaching rooms were created were the appropriate proponents through a special software of the Company did the training through the use of computers at a minimum cost and without needless transfers and waste of time. From that point on a standardized way of procedures management was demanded from all the Citizen Service Centers, with one uniform realization understanding for every procedure. For this reason the Company developed for each procedure a different work flow. The answer to the operational demands and to the need of existence of an up to date support environment of the business operation, was given by the e-kep system which was designed, developed and materialized by Newsphone Hellas, and which facilitates the reporting of the Citizen Service Centers for every change in the procedures, simplifies the work of the employees and at the same time through an MIS system regarding the productivity of the Citizen Service Centers and the other public services, gives the ability to the Ministry of Interior, Public Administration and Decentralisation to monitor the quality of the service provided. After a 12 month operational period, it is ascertained that the quality of services has been improved. The average servicing time of a citizen has been decreased by approximately 7 days from 15, the acceptance of the institution has been increased with a 24% average monthly increase of the citizens that reuse the Citizen Service Centers for a new case, the institution’s recognition has been increased with a 35% average monthly increase of the citizens that use the Citizen Service Centers services for the first time, the communication between the citizen and the State has been standardized, the bureaucracy has decreased and the trust of the citizens to the state has been reinforced. Customer Service 1564 Newsphone Hellas, contractor of the ARIADNE project of the Ministry of Interior, Public Administration and Decentralisation has undertaken the hosting, staffing and business operation of the 1564 citizen Call Center and covers the customer service of citizen calls. This project in this first phase was operational for 30 months and already extended contractually for another 15 months. 1564 is a telephone service which provides administrative information and is subject to the Ministry of Interior, Public Administration and Decentralisation. It started upon the framework of a pan European effort which is called “The Citizen first” with the objective to provide an instant service to citizens in matters that have to do with administrative information and services. The Citizen Call Center service 1564 operates 24 hours per day, 7 days a week and 365 days per year. 23 INFORMATION ABOUT THE COMPANY Citizens can, through a simple call to 1564 (urban charge), be instantly informed for matters having to do with the Public Administration. Especially in Greece were the bureaucracy problem is very intense, 1564 has the objective to fully inform the citizen as far as his/hers transaction with public organizations. In this way the citizen by calling 1564 avoids the trial of the unnecessary transfer in several services, since he/she has already been informed for the necessary supporting documents that he/she have to present in order to fulfill his case fast and without any trials. Other Projects The close cooperation between NEWSPHONE HELLAS and the Greek Public Administration, as well as other Public agencies does not end with the main e-Government projects, but is constantly being enhanced via new projects that seek to fully meet the increased needs of citizens. More specifically, NEWSPHONE HELLAS: 1. Has developed and operationally supports the Hellenic Railways Organisation (OSE) Call Centre which answers calls from passengers regarding timetable information, tickets, seat availability, telephone reservations, and other relevant information. 2. Operates the call center of Agricultural Insurance Organisation (OGA) which provides general and personalized information to the insured. 3. Has developed and operationally supports the Call Centre of the Greek Organisation of Football Prognostics (OPAP) answering calls from OPAP agents and the public. 4. NEWSPHONE has also developed m-Government applications. Through these services, the company gave the possibility to citizens of the 2nd electoral district of Athens to send their name, surname and birth location by SMS to a 4-digit number and instantly receive information regarding the electoral department to which they vote. 5. Staffed and operated the Athens Olympics Ticketing Call Centre on behalf of Ticketmaster and ATHOC. The call centre answered calls by the public concerning the schedule of various games, ticket availability, Internet navigation information for ticket reservations and information on ticket points of sale. 6. Staffed and operated the ATHOC Call Centre which served incoming and outgoing calls about Volunteerism and the Torch Relay Run. Mobile Marketing Mobile Marketing constitutes one of the most widespread tools in the telecommunications area in order for several companies to be able to achieve the following objectives: • Identify: Identification of the most difficult target group, ages from 14 to 29 years old. • Differentiate: Differentiate messages depending on the consumer’s characteristics, in order to create “mobile entertainment”. • Interact: Interactive media communication with the capability to respond at any time. • Customize: Segmentation of the market based upon demographics and personality traits. 24 INFORMATION ABOUT THE COMPANY The Company was one of the pioneers in the Mobile Marketing sector having realized a series of very successful campaigns in co-operation with the biggest retail product companies FMCG, telephone companies etc. Some indicative examples of Mobile Marketing actions that the Company has implemented are the following: • VODAFONE : Every day for a period of 100 days Vodafone users participating in a competition by SMS won one Smart car daily. NEWSPHONE undertook the entire technical coverage of the competition both by managing the SMS messages and by providing call center services answering calls made by interested parties and by winners. It constitutes one of the major promotional actions of the kind ever performed in our country. • FLOCAFE: On behalf of its client, Goody’s, Newsphone has carried out to date 3 contests regarding the Flocafe stores throughout Greece. Customers of the Flocafe coffee shops were given coupons with unique code numbers. By sending the code, as well as their sex and age through SMS, users could be instantly informed (instant win) as to whether they had won any prize. The prize of the first contest was a journey to Torino, Italy, the second contest gave out invitations for the MAD Secret Concerts and the third gave out invitations for the premiere of the movie “Da Vinci Code” . • DELTA 2004: After the significant success of the SMS competition of the MAGNUM ice creams in 2003 and in the sponsorship framework of the OLYMPIC GAMES OF ATHENS 2004, the ice cream manufacturer DELTA cooperated once more with Newsphone Hellas S.A. and materialized an SMS promotion for its products MAGNUM, ALOMA, NIRVANA with Olympic prizes and mobile content for all the participants. The Olympic prizes, except from the competition sponsors products (Cosmote connection cards, Samsung mobile telephones) included a stay in the Olympic Village in addition to tickets for all Olympic Athletic events. • TASTY: For a new taste of the product called Ruffles a voting service was created by Newsphone, were the public voted, through SMS messages, the name that he/she would want to give to the new snack. Tasty gave ten (10) choices for the candidate name and the public voted through these ten names. • CONTREX: The mineral water named Contrex wit the co-operation of Newsphone created an SMS contest with a unique code on the packaging of the product. The contest was an instant win contest and gave away branded gifts such as t-shirts, towels, night glasses and 3 big trips to the spa spring Contrex for three lucky winners. • JAMESON – THESSALONICA FESTIVAL: For the account of the client Pernod Ricard Hellas and based upon the sponsorship framework of the CINEMATOGRAPHY FESTIVAL OF THESSALONICA with the JAMESON product, Newsphone undertook the public’s voting through SMS. For the first time at the Cinematography Festival of Thessalonica the public’s vote was done through SMS messages. Spectators were informed for the voting directions through special pamphlets and posters that existed within the movie theaters. • FAMOUS GROUSE: For the account of the client Unexpected Advertising, Newsphone created a contest through which users may win i-pods Suffle & digital cameras Kodak. By sending the code found on the bottle Famous Grouse and their names, participants may be instantly informed (instant win) as to whether they had won any prize. • HAVANA CLUB: For the account of the client Pernod Ricard Hellas and based upon the party set up at ENVY CLUB of the HAVANA CLUB product, Newsphone Hellas undertook the conduct of the SMS contest during the party’s duration with a prize regarding a trip to Cuba. Within the club a special show case was installed filled 25 INFORMATION ABOUT THE COMPANY with HAVANA CLUB miniatures and the public tried to guess the number of miniatures through a SMS message. Those who guessed right participated in a lottery draw at the end of the night for the trip in Cuba. For this specific contest a web tool was installed through which the Company monitored the correct messages and conducted the electronic draw. The messages in addition to the lottery draw were projected through plasma screens that were installed in the club. • HELLENIC POSTS FOR TIM: For the account of ΤΙΜ, Newsphone Hellas undertook the conduct of an SMS contest which was directed to the consumers that were connected to the TΙΜ 70 program through the Hellenic Post Organization. The user had to send an SMS message to a 4digit number with the word ELTA (abbreviation for Hellenic Posts). After that the participant received a message which informed him if he had won one of the 100 prizes. All participants took part in an electronic draw that took place at the end of the above promotion with a prize of 1 year salary bonus. • CORNETTO: For the account of the client ALGIDA and more specifically for the product called CORNETTO LOVE POTION, Newsphone Hellas undertook the conduct of an SMS contest. The consumer by purchasing CORNETTO LOVE POTION ice creams, received from the respective point of sale a coupon upon which a unique 8 digit code was written. The consumer could send with an SMS message this unique 8 digit code to a 4 digit number and instantly received a message that informed him if he had won in addition to the directions on how to receive the big prizes. In this specific contest all participants won instant tips and 13 lucky participants won 3 trips abroad and 10 trips in Greek islands. • BACARDI BREEZER: For the account of the client Bacardi Hellas and more specifically for the product called Breezer, Newsphone Hellas undertook the conduct of an instant win contest for a period of 4 months. Upon the Βacardi Βreezer bottles there was a “hidden” unique 5 digit code – at the back of the label. Apart form the code there was also a message that informed the consumer what prize he/she had won. The bottles without a code had a message upon the label saying “Try Again”. The consumers that had found the code send an SMS message by writing the code. Instantly all participants received an answering SMS that confirmed their win and that they would be contacted. • DRUM: For the account of the client Imperial Tobacco Hellas and specifically upon the framework of a promotional activity of the DRUM tobacco, Newsphone Hellas undertook the conduct of an SMS contest. In this particular contest whoever was informed from the promotional teams and exchanged their tobacco pack with a Drum pack, instantly won a ringtone for their mobile phone. The procedure was done through sending an SMS message to a 4 digit number. The promoters send the message-order in order for the ringtone to be send to each winner’s mobile phone. • NOKIA CENTERS FOR ΤΙΜ: For the account of ΤΙΜ, Newsphone Hellas undertook the conduct of an SMS contest addressed to the sales people of the NOKIA CENTERS and the sales increase of TIM 4All and Premium packages. With every sale regarding the connection of a TIM 4All or Premium package, the salesman had the chance to participate in a daily draw with a financial prize. For the needs of the above activity every NOKIA store had a 4 digit code to which the drawing participations were charged. • TIM FREE2GO: For the account of ΤΙΜ, Newsphone Hellas organized a promotional activity through SMS messages. The consumer through buying a FREE 2 GO package, received a coupon with a unique 6 digit number which he/she had to sent with an SMS. Instantly he/she received an answering message which informed if he/ she had won. This specific contest had awarded in total 30 plasma televisions. 26 INFORMATION ABOUT THE COMPANY Mobile WAP Newsphone Hellas is one of the companies in the sector that can materialize WAP sites in every WAP edition meaning the Mobile Data Services. A typical example is the Video News service of TIM, which exists in three different editions. The site’s address is http://video.tim.com.gr/. The user, through this service, can receive videos to his mobile in addition to be informed about news of the day in a reliable and credible way. Also, Newsphone created for the account of TIM wap sites, for the promotion of new services, such as the wap site of the football club AEK F.C. Also it has created wap Sites which regard several contests, such as the Site of Christina Aguilera, Despina Vandi, Eminem vs 50 Cent etc. Last, Newsphone is the 1st Service Provider that has developed a wap portal site, for the access of all the mobile phone network companies, named Wap Portal VIVO. Internet Newsphone Hellas has the capability to constantly develop, design, enrich and update a credible information (content), any Internet site, intranet or extranet, in order to support its clients and the services it provides. A typical example is the site of TIM (mms portal) http://mms.tim.com.gr/, and ΤΙΜ’s ringtone site http://ringtones.tim.com. gr. Additionally, Newsphone developed a site for Emilios Papathanasiou, a yacht-racing champion sponsored by http://emilios.newsphone.gr. Also, for the account of the football club OLYMPIAKOS F.C., the company developed a site with mobile services http://www.playred.gr, which includes a large series of services specially designed for the team’s funs (ringtones, wallpapers, contests). Moreover, an internet site has been developed for the football club AEK F.C., www.aek.tim.com.gr, for the account of TIM, which includes all of the Mobile content relative to AEK in addition to contests and services that have been designed specifically for the team. Also, Newsphone Hellas S.A. is the first company that co-operated with Private for the provision of adult content for mobile phones and created the site www.private.gr & www.babes.gr. Additionally, in co-operation with OTEnet, Newsphone undertook the restructuring and the provision of 901 & SMS content and services for the astrological site Astrologynet (www.astrologynet.gr). Last, Newsphone has developed for its account the sites www.ringtones. gr, www.parea.gr and www.vivo.gr. It should be noted at this point that the Company’s basic concern is to create the necessary technological content supportive equipment for its services that are usually found “behind” the sites. Also, Newsphone co-operated with OTEnet in order to jointly promote the Ringtones site (www.ringtones.gr) with new services and new products. New Services i-mode Newsphone in co-operation with Cosmote, launches services for the i-mode menu. These services regard the following sites that are available through the mobile phones of Cosmote: • Meteonews: The most reliable and credible weather forecast in i-mode. The service’s content is drawn from the National Meteorological Service and refers to the weather forecast of the whole country (mainland areas, seas, temperatures of European cities etc). 27 INFORMATION ABOUT THE COMPANY • Parea.gr: Acquaintance services offered through the i-mode. Users can become members of the biggest company which concentrates on a daily basis more than 300.000 active members in Greece and abroad. • Wallpapers: The biggest collection of moving cards, greeting cards and wallpapers, in order for the users to decorate their mobile phones. • Ringtones: The ringtones collection of Newsphone now through the i-mode. The users can find the most hot polyphonic ringtones and effects for their mobile phones. • Horoscope: Astrological Services that are given through the Horoscope site. The user can be promptly informed for the forecast regarding his/her horoscope, Chinese horoscope, taro cards, principles of Arithmology, Seasons and colors that are respective to his/her horoscope etc. • Private.babes.gr: In the particular website, users can find a rich collection of animated erotic cards and wallpapers created by Private. • Mobile.music.gr: In this website, users may listen (possibility of prelistening is provided) and order full tracks as well as real tones, in order to have the full version of their favourite music tracks in their mobile phones. Upon the above i-mode sites, Newsphone continuously adds upgrades such as Java Applications & Doja Applications, the Doja jukebox application for the ringtones site, the Doja application for the Wallpapers site with Video Function. Vodafone Mobile Internet Newsphone in collaboration with Vodafone created the Mobile Internet service. Through this collaboration, Newsphone created 10 sites which include different services and are presented through Vodafone’s portal to its users. • Ringtones: The content found in the Ringtones microsite will include Hot Ringtones, Polyphonic Ringtones, Research of a Ringtone, Real Tones, Video Tones and Contests. • Mobile Music: The content found in the Mobile Music microsite will include Real Tones, Video Tones & Full Tracks. • Wallpapers: The content found in the Wallpapers microsite includes Logos MMS, Screensavers, Still Cards MMS, Themes & Contests. Newsphone Hellas has also developed a collaboration with all famous suppliers of Branded content, such as: Shark Tale, Shrek 2, Woody Woodpecker, Eminem, 50 Cent, Manga, Marvel Heroes, Cartoon Network, The Black Eyed Peas, etc. • Oroskopos: The content found in the Oroskopos microsite includes Astrology predictions, the Sign of the month, Tarot, Chinese Horoscope and Astro-Contests. • Meteonews: The content found in the Meteonews microsite includes the General Weather Forecast for Greece, Weather Forecast for Athens & Thessalonica, Weather Forecast for Continental Greece, Weather Forecast for 28 INFORMATION ABOUT THE COMPANY Seas and the temperatures of European Countries. • Private Babes: The content included in the Private Babes microsite consists of Images, Animations, Videos, Real Tones, Video Tones, Ringtones, Flash Animations and contests. • Parea: The content found in the Parea microsite consists of Member research, New profile, New Members and Members Services. • Vivo Sport: The content found in the Vivo Sport microsite will include results for OPAP lottery and sports games, Pame Stihima & Race track, National & Laiko Lottery. • Vivo Games: The content found in the Vivo Games microsite includes a large collection of java games. Several sub-categories of java games are the following: Strategy, Board Games, Cards, Casino, Multiplayer, Seasonal, Puzzle and Athletics. • Vivo: The Vivo site will include additional information, such as: useful telephone numbers on theatres & cinemas, etc. At the same time, the user of the service may have access to the content of all the abovementioned sites of Newsphone Hellas. Vodafonelive! KINO In the Vodafone live! Menu, Newsphone has developed the ΚΙΝΟ service, which provides all the results of the ΚΙΝΟ draws. This site has been designed and implemented under the main specifications of Vodafone, in order to have the «look and feel» of the portal. Moreover, Newsphone for the account of ΤΙΜ designs and implements the new menu of TIM Imagine services. This is the new menu of services provided by ΤΙΜ to its subscribers in order to have quick access to all the services of ΤΙΜ. Newsphone offers polyphonic and monophonic ringtones as well as a rich collection of wallpapers & screensavers for mobile phones. Also, Newsphone has developed the voice 1432 for the account of ΤΙΜ, through which ΤΙΜ users have the possibility to order their favourite Real Tones & Polyphonic ringtones. Also, Newsphone was the first to develop the Cover tones service, by disposing in the market real executions of known songs and great hits for mobile phones of the third generation. Last, Newsphone also pioneered in the provision and promotion of a branded content and was the 1st in Greece that offered to the public known java games, such as Shark Tale, Shrek 2 and Cartoon Network. Teletext Systems Newsphone Hellas undertook and created Teletext systems for many Greek tv stations. The Teletext systems that the Company has developed are constantly enriched with valid and prompt information which is interesting to the tv viewer. The Company fully exploited the mechanisms that it had developed for the collection and organization of content and information and it combined them with its technical infrastructure and know-how in order to offer an integrated informational system to its partners. 29 INFORMATION ABOUT THE COMPANY The list of the Company’s partners includes indicatively the following channels: Alpha, ANT1, Mad, Macedocia, Alter, Smart Channel and Astra TV Volos. Β. INFORMATIVE SERVICES The informative services are directed to specialized needs of users. That is, users can choose the particular information which interests them either though a live support or through a pre-recorded service, by using the buttons of their device. An example of an informative service of Newsphone Hellas S.A. is the “METEONEWS” service, which is realized in co-operation with the National Meteorological Service and provides to the user the capability to receive meteorological information for every mainland or sea area that interests him/her. The meteorological information provided is renewed every 6 hours and is accessible through a voice recognition or an SMS. Also, an informative service is the “SCORE & PROFITS” service in addition to the “PHONE BANKING” service. The first service informs the user for the results of the betting game “PAME STIHIMA” and the remaining betting games of the Organization of Football Match Prognostics S.A., and the second service gives to the user the capability to execute banking transactions (such as balance question, money transfer, credit card payments etc.). Within the framework of informative services, Newsphone added to its portfolio of rendered services relevant to betting game results of the Organization of Football Match Prognostics S.A., the new betting service called “ΚΙΝΟ”, which presents each draw as soon as they are realized through a voice service or SMS. Directory Assistance Services 11880 Newsphone Hellas SA after closely observing European standards and envisaging the developments of the domestic telecommunications market, proceeded with the strategic planning of new innovative telecommunication services which started being implemented long before being promoted to the wider consumer public. For developing its telecommunications network and providing directory assistance services, the company is in close collaboration and has signed interconnection agreements with the largest telecommunications organisations of fixed and mobile telephony in the country. More specifically, the company already collaborates with the companies of fixed telephony ΟΤΕ, TELLAS and LANNET while in the field of mobile telephony it collaborates with the companies COSMOTE, VODAFONE, TIM and Q Telecom. These agreements provide access to all fixed and mobile telephony users within the Greek territory while at the same time guaranteeing high-quality on-going services provided through a network adequately proportioned in order to respond to the most demanding conditions of telecommunications load. On 9/8/2005 Newsphone Hellas made the official presentation of the number of directory assistance service 11880 which constitutes the first alternative provider in the said market. 30 INFORMATION ABOUT THE COMPANY Today the clients of the service enjoy informational services in the following main categories: • Directory assistance service of fixed telephony users • Directory assistance service of the public sector • Directory assistance service of companies throughout Greece • Additional information on inquiries of general interest such as of Hospitals on-duty, chemists, petrol stations, cinemas, theatres, departure and arrival information for ships, planes and busses etc. Moreover, the service provides possibilities to users such as: • free-of-charge call back concerning directory inquiries requiring further investigation • direct connection to the desired telephone number (Call Completion) • sending of required data to a designated number via SMS • unlimited number of questions per call The 11880 service is available 24x7, constantly updated and enriched, always prompt to provide fast and straight service to any telephone directory inquiry. On a daily basis, the company’s experienced personnel collects, renews and digitizes content with a view of providing more complete information to Directory Assistance Service users. Since August 2005 and within a short period of time, the service was well-accepted by consumers and gained their trust. The success of the said service is mainly attributed to the following parameters: 1. The strategic decision to operate in the market of directory assistance services and the company’s persistence to achieve that goal despite the difficulties encountered mainly due to the monopolistic status in force up to then. 2. To the fact that Newsphone Hellas started operating in the provision of the said services right after the deregulation of the said market 3. To the fact that the company has one of the largest call centers in Greece which is manned by experienced and skilled personnel. 4. To the fact that the services provided are ISO certified. 5. To the company’s strategic decision to collaborate with one of the most experienced suppliers of directory assistance services software. 6. To the fact that the company holds reliable content and constantly invests in the collection and management of new content in order to create a more complete database. 7. To the fact that the company constantly invests in new technologies with a view to remain pioneer in the provision of new innovative services in the market of directory assistance services. 8. To the effective and successful communication policy adopted by the company, making use of multiple promotional means, such as the television, the radio and the outdoor advertising signs. Thanks to the advertising promotion of the service, the number 11880 became known to a very large part of the population. The quality and comprehensiveness of the service provided is a determining factor for the success of the company’s corporate effort in the field. 31 INFORMATION ABOUT THE COMPANY More specifically, the additional products carefully designed by the company are: • The provision of directory assistance services with parallel provision of geographical information • The provision of directory assistance services with the use of alternative means of information dissemination • The provision of international directory assistance services • The provision of directory assistance services on behalf of large telecommunications companies (white label service) C. ENTERTAINMENT SERVICES (Interactive Games) Newsphone Hellas S.A. provides services of an entertainment content. These are general services with several subjects such as: acquaintances, astrologic, forecasts, contests, interactive games, quizzes etc. In more analysis, the entertainment services are divided in the following basic services: Contests-Polls Newsphone Hellas S.A. in cooperation with the media or companies conducts contests and knowledge or ability games, in which participants deposit their opinion in several subjects of the daily life and winners are awarded prizes and presents. Example: The Company in co-operation with television shows, organizes polls were participants are invited to vote upon hot in season issues and simultaneously claim many big presents. Also the participation of the public in Reality shows such as Fame Story, Dream Show etc., is secured through the services provided by the Company. The public can deposit its opinion either by calling a specific number of the 901190 ΧΧΧΧ series, or by sending an SMS message. Musical Shows Newsphone Hellas S.A. in co-operation with the media designs and suggests musical shows which the stationsproducers organize and project with a big success. These shows project music hits of the season and suggest to the tv viewers the best and most known ringtones and Java games to their mobile phones. Interactive Games Newsphone Hellas S.A. in 1997 was the first to establish in Greece and launch the idea of interactive television games, which the Company applied through its own patents and design. These games are divided into electromechanic and graphic animation games. These games offer to the tv viewer the capability to control the flow of the televised game from his residence by using as an exclusive mean the buttons of his/her telephone or respectively send written messages. 32 INFORMATION ABOUT THE COMPANY Voice Services • Acquaintance Services Newsphone Hellas S.A. has developed several entertainment acquaintance services that have the objective to develop a contact, a communication and an acquaintance between the users of each service. The Company provides differentiated acquaintance services depending upon the way of communication and the subject that the users themselves select. Therefore the Company has created and developed the following categories: • One to one Users that are simultaneously found in the same service category have the capability, by using their telephone digits, to select the interlocutor with which they want to communicate live (real time) one to one between each other. • Mail Box It is an electronic counter that exchanges voice mails. The user has the capability to listen to stored messages that other users have left to the service. He/she then chooses the ones that interest him/her and answers them. He/she has the capability to record his/her own messages and listen to other messages that other users have left in his/ her personal counter. • Multiple conversation network It is about a communication network that can host simultaneously many interlocutors who exchange recorded messages that are received by their recipients with a difference delay of a few seconds. • Astrological Services Η Newsphone Hellas S.A. created and developed a series of services related to astrological forecasts (recorded or live) in co-operation with its astrologists-collaborators. SMS & MMS Services • Ringtones & Logos Today all cellular phone manufacturers offer the users of cellular phones the possibility to “personalise” their phones by changing their ring tone to their favourite song or by displaying their favourite logo, allowing them to stand out from other users. Newsphone Hellas is the first and only Greek company to develop cellular content for all types of cellular phones. • Polyphonic – Screensavers New generation MMS cellular telephones support polyphonic sounds and colour screensavers. Newsphone Hellas was the first company to develop content for these type of cellular phones and currently has 33 INFORMATION ABOUT THE COMPANY one of the largest collections worldwide. • Java Games Cellular phones are evolving to meet all of their users’ needs, and what more could you ask for, than to have your favourite game always with you on your cellular phone. Today Newsphone offers one of the largest Java game collections which is updated daily. • SMS Date Services Newsphone Hellas S.A. has also developed dating services through SMS services. Users can, by sending 4digit numbers, communicate and make acquaintances with other users by giving the possibility of a convenient and alternative approach to the service. 3.3.2. PRODUCTION PROCEDURES 3.3.2.1. Company’s Technical Structure A basic element in the provision of Audiotext services from Newsphone Hellas S.A. is a Call Center with increased specifications, capacity and capabilities. Also, an internal ATM system of 155 Mbits speed has been installed and used, which connects all of the Company’s systems thus constituting a uniform total with immense expansion capabilities. The Company’s integrated system is composed from many other systems of several technologies and philosophies which are linked with each other and operate with absolute success. The Technology Convergence that has been achieved from the Company’s Technical Dpt can be characterized as impressive. Information operates complementary to the telecommunication technology – and vice versa – offering the capability to provide complex and up to date services. The whole technical platform of Newsphone Hellas S.A., is installed in a specially formed area of 100 sq.m. This particular area is equipped with a special antistatic fake floor in order to provide protection and the area for cables is air-conditioned from independent systems of continuous operation. The above area is found in the interior of the building, protected from a security system and access control, in addition to a closed television circuit. The building’s cabling which satisfies the Data & Voice needs are Cat5 specification, checked and certified from the installment company. 3.3.2.2. Network and power suplly The electrical installment of the infrastructure is up to date. For this installment a special construction study was undertaken with the objective to secure the uninterrupted operation of the major Company systems. The whole infrastructure is supported by a H/Z power generator with an automated starter. Additionally the systems are supported from a UPS with a total power of 45 KWA. 34 INFORMATION ABOUT THE COMPANY 3.3.2.3. Production information system The Company has invested in the most globally advanced technology of speech recognition of PHILIPS - Scansoft and has already started the development of the first applications. The Company’s client can, through speaking of course, as he does during his daily life, and without pressing buttons, receive quickly and efficiently any information he might need. Simultaneously by investing in the Text to Speech technology of the company Loquendo the Company has the capability to convert almost any written document to an electronic form, to be converted to a voice file with an absolute natural voice tone. This capability is absolutely useful when voice informational or briefing services are developed and the data drawn from the Internet or other electronic sources. Also, with the objective to distribute the content through alternative access channels, the Company develops its own SMS of a Pull & Push type, that offers a series of value added services to other companies (Β2Β) in addition to end users directly (Β2C). Also the Company’s Voice Portal is in an operational mode, which offers convenient and easy access to all services, through a uniform calling number, 24 hours per day, from any location and device somebody will call from, fixed or mobile, fax or SMS messages. For the above reason the Company invested and was equipped with an up to date Telephone Center, which is able to service simultaneously thousands of telephone lines. This Telephone Center will support the Company’s telecommunication links with the other networks. The continuous investments in new technologies in addition to the intense research and development maintain the Company in the first place of telephony services. The Company’s clients relish a multilateral high quality customer service which includes Anti-routing Calls, DTM Recognition, Voice Mail, Voice recognition, SMS, Text - to - Speech, Fax -on - Demand, Fax Broadcast etc. The Company has the required infrastructure as far as its technology and specialized personnel is concerned for the pioneering development of applications to the Internet. This specific department has materialized the development of all the Internet sites of the Company and others. The most known is the Mobile Entertainment services site, www.ringtones.gr and www.parea.gr which receive on a yearly basis more than 2.400.000 and 5.500.000 visits respectively. The Internet Development Dpt has undertaken the project to complete the Company’s services regarding the Internet with a direction towards Unified Messaging. 3.3.2.4. Creative Dpt Newsphone Hellas S.A. gives significant emphasis and attention to the quality of all kinds of advertising and promotional material which refer to the projection of the services it provides. This material, which constitutes a product of the creative dpt of the Company is characterized by its resourcefulness and it combines, each time, the most suitable media, combined with its projection (through radio televised media) at the appropriate time. The Company’s creative dpt is responsible for the design of services, the creation of concepts, the drafting and sound recording of text and the production of audiovisual advertising material for the printed and electronic media matter in addition to the internet. For the above scope the creative dpt employs copywriters, sound technicians-sound engineers, TV spots producers (tv-directors), under the supervision and guidance of an director. 35 INFORMATION ABOUT THE COMPANY 3.3.2.5. Sound Production Studio The Company operates on a 24hour base, in order to cover with flexibility the current and extraordinary needs. Within the framework of the absolute operations control the Company has equipped with the most up to date technology and staffed with specialized personnel a integrated internal recording studio that operates on a 24hour base. Within the studio the following actions are taking place: 1. The production of the Company’s voice services. 2. The production and sound process for the Company’s television spots. 3. The production and process of the Company’s radio spots. 3.3.2.6. Call Center: On Line Support of Live Services Dpt For the even support of live services provided by Newsphone Hellas S.A., the Company has created internally a unique space area of 150 sq.m., in which 50 employee stations have been installed to accommodate its specialized live operators that service incoming calls. Within this work station, which has an immediate contact with the operators, a highly efficient computer is installed with a printer and a specialized software which monitors the flow of calls, the call center’s operation, the operator’s production, the availability and programming of the personnel and of the serviced calls. Additionally the supervisors have the capability to create a statistic for any information that they might need. 3.3.2.7. Administrative and Computerized Systems The Company already develops an MIS system in order to provide a better diffusion of information between its executives in addition to the better exploitation of its resources. 36 INFORMATION ABOUT THE COMPANY 3.4. LICENSES - CONCESSIONS The Company’s operation is subject to the provisions of L. 2867/2000 regarding telecommunications, in addition to the secondary legislation, in effect. Based upon the legislation, the Company has been assigned the related administrative licenses from the Hellenic Telecommunication & Post Commission (H.T.P.C.), which is the supervision instrument of the telecommunications market in Greece. More specifically, the Company holds a Special License for the provision of voice telephony services (H.T.P.C. Decision 276/48/14.02.2003) and General Licenses for Audiotext services, of which the content is described in the internet site of H.T.P.C. (www.eett.gr). Within the same frame and with a view to expand the range of telecommunication services that the company is entitled to provide by law the National Numbering Plan of Greece (N.N.P.) has granted the relevant licenses as well as a numerical spectrum. More specifically the N.N.P. has granted our company: • 5-digit Carrier Selection Code (H.T.P.C. decision No 295/61/10.10.2003) • 5-digit short codes for directory assistance services. (H.T.P.C. decision No 295/60/10.10.2003) • 4-digit network short codes (H.T.P.C. decision No 337/63/10.12.2004) • 10-digit non-geographical numbers (H.T.P.C. decision No 295/54/10.10.2003) For the commercial exploitation of its licenses, that were issued based upon the relevant Regulations of Special Licenses (H.T.P.C. Decision 207/2/2.2.2001) and General Licenses (H.T.P.C. Decision 207/3/2.2.2001), the Company has leased lines and networks, in addition to a link with the H.T.O. network, and alternative networks such as the mobile telephone networks. The link allows the Company’s services to be approachable from the subscribers of other networks, fixed and mobile. The Company also has a numbering spectrum (carrier selection code, short codes etc), that was assigned from the National Numbering Plan (H.T.P.C. Decision 206/2/29.1.2001 and 207/6.2.2.2001) for the provision of telephony services and similar content value added services. These are Audiotext services of an increased charge and specifically recorded information (information provided though a telephone through computer systems) and live information (information provided live to the subscriber). The services provided refer to informative nature services (transportation routes, weather reports, athletic event results etc) and entertainment nature services (games, contests etc.). Additionally, the Company’s licenses and linkage contracts that it has signed with third companies, include terms and conditions regarding the access to its network through the H.T.O. network and third networks to its services. Also the Company’s regulatory obligations are also included (submission of a yearly operations report, acceptance of decisions taken by the National Telecommunications Committee, action measures in order to eliminate any risk related to the security of operations of the national telecommunications network, security regarding the confidentiality of messages and data in addition to the equal treatment of users, deposit of yearly reciprocal dues, abiding to the provisions of the Greek and Community legislation etc). 37 INFORMATION ABOUT THE COMPANY Also, the Company is obligated to provide services that do not include misleading or inaccurate data and moreover these services have to abide to the law provisions and the Code of Conduct relating to the Practice of Telecommunication Operations and that they do not violate the rights of third parties, including the Intellectual Property Rights. The advertising promotion and the charge of services are regulated through the appropriate Codes of conduct and are subject to the consumer disclosure and protection rules. 38 INFORMATION RELATIVE TO THE SHARE CAPITAL 4.1. SHARE CAPITAL EVOLUTION The Company’s initial share capital amounted to 146.735,14 € fully paid-up and was divided into 5.000 ordinary nominal shares of 29,35 € face value each and was covered by the Company’s founders (Official Legal Notice Issue 1295/24.3.95). Specifically Mr. Georgios or Maliouris Theodosis of Anastasios and Aikaterini deposited in cash 102.714,60 € and received 3.500 shares of 29,35 € face value each. Mrs Tereza Theodosi of Georgios and Adamantinis deposited in cash 29.347,03 € and received 1.000 shares of 29,35 € face value each and Mr Evstratios Apergis of Nikolaos-Filippos and Iridos deposited in cash 14.673,51 € and received 500 shares of 29,35 € face value each. On the 25.4.1995 the above action was recorded with an initial S.A. Reg. No. 33090/ 01/Β/95/166 (afterwards it changed to 33090/01/ΝΤ/Β/95/82-see ch. 5, section 5.1. General Information) through which the above deposits certified the Company’s initial share capital (Official legal Notice Issue 1841/ 2.5.1995). Through the Board of Directors decision dated 04.09.1995 which took place according to the provisions of article 5 par. 2 and 5 of the Company’s statute (share capital increase within the first five years from the establishment through the B.D. decision taken with 2/3 majority of its members and which does not constitute the statutes’ amendment), the share capital was increased by 146.735,14 € with cash without a the statutes’ amendment, and the issue of 5.000 ordinary nominal shares of 29,35 € face value each. Thus the Company’s share capital came up to 293.470,29 € divided in 10.000 ordinary nominal shares of 29,35 € face value each (Official Legal Notice Issue 3413/18.6.96). The Extraordinary General Assembly dated 15.12.1999, decided the Company’s share capital increase by 32.281,73 € in cash and the issue of 1.100 new ordinary nominal shares of 29,35 € face value each and a share list price of 1.467,35 € each. The above par value of the total amount of 1.581.804,84 € was transferred into the reserve account “share issue above par value difference” not able to be used for the Company’s dividends payable or percentages. The certification of the amount deposit of the share capital increase was done by the Company’s B.D. during a particular session dated 30.12.1999. The respected statute amendment was approved by the Prefecture of Athens decision no. 11394/31.12.1999 and was recorded at 31.12.1999 with the Societe Anonyme Registry. The related notification was given for publication to the Government Gazette (no. tally I.R.S. 6655/99, 17460). The B.D. report with which the above amount of the share capital increase was certified was recorded on the 31.12.1999 to the Societe Anonyme Registry and the relevant statement was given for publication to the Governments Gazette (no. tally I.R.S. 6656/99, 17461). Based on the above the Company’s fully paid-up share capital amounted to 325.752,02 € and is divided into 11.100 ordinary nominal shares of 29,35 € face value each. The Extraordinary General Assembly dated 27.1.2000, decided the Company’s share capital increase by 1.288.334,56 €, through the capitalization of profits from the fiscal year-end of 1999, and the issue of 43.900 new ordinary nominal shares of 29,35 € face value each. The same Extraordinary General Assembly, also decided the reduction of the Company’s face value from 29,35 € to 0,29 € each and through a respective increase of 39 INFORMATION RELATIVE TO THE SHARE CAPITAL shares (split) from 55.000 shares of 0,29 € face value each (analyzed in 11.100 shares from the Company’s paid-up share capital and 43.900 new shares based upon the above increase through the capitalization of profits), to 5.500.000 ordinary nominal shares of 0,29 € face value each. The Company’s Extraordinary General Assembly dated 3.6.2002, decided the share capital conversion from Greek Drachma to Euros with a parallel increase through the capitalization of profits that resulted from the fiscal year-end of 2001 of the amount of 35.913,43 €, that is from 1.614.086,57 € to 1.650.000 € in addition to the conversion of the share’s face value from 0,29 € to 0,30 € each. Based on the above the Company’s fully paid-up share capital amounted to 1.650.000 € and is divided into 5.500.000 shares of 0,30 € face value each (tally I.R.S. no. 18484/02). With the Extraordinary General Assembly of the Company’s shareholders dated 11.10.2002, the share capital was increased by 438.600 €, and 1.462.000 shares were issued of 0,30 € face value each, in a price per share above par value from which 69.600 shares in total were covered through a private placement and 1.392.400 shares in total were covered through a Public Offering, according to the P.D. 350/85 in effect for the listing of the Company’s shares in the parallel Market of the S.E. With the decision of the Company’s Extraordinary General Assembly of its shareholders dated 13/08/2003 the Share Capital was increased by € 6.265.800, and 20.886.000 shares were issued of 0,30 € face value. The above amount was covered through the capitalization of the share issue above par value difference. Based on the above the Company’s fully paid-up share capital amounted to 8.354.400 € and is divided into 27.848.000 shares of 0,30 € face value each. The following table depicts the Company’s share capital evolution since its establishment: SHARE CAPITAL EVOLUTION (in €) General Assembly Date Number of Official Legal Notice Issue & Date Number of Shares Establishment 1841/02.05.95 5,000 29.35 146,735 146,735 146,735 5,000 04.09. 95 1480/10.04.97 5,000 29.35 146,735 146,735 293,470 10,000 15.12. 99 691/1-2-2000 1,100 29.35 32,282 32,282 325,752 11,100 43,900 29.35 1,288,335 1,288,335 1,614,087 55,000 0 1,614,087 5,500,000 35,913.43 1,650,000 5,500,000 2,088,600 6,962,000 8,354,400 27,848,000 8,354,400 27,848,000 27.01. 00 27.01. 00 383-1-2002 03.06.02 5414/20-6-2002 11.10.02 329/17-1-2003 13.08.03 TOTAL 40 Share Amount of Face Share Capital Value Increase Cash 0.29 0.30 35,913,43 1,462,000 0.30 438,600 8848/19-8-2003 20,886,000 0.30 6,265,800 Capitalizations 438,600 6,265,800 Share capital Total number after increase of shares INFORMATION RELATIVE TO THE SHARE CAPITAL 4.2. TOTAL SHAREHOLDERS EQUITY – SHARE BOOK VALUE The table below analyzes the Company’s total shareholders equity and Company share book value at 31.12.2005: 31.12.2005 Year-end Number of Shares Face Value Amounts in € 27,848,000 0.30 Share Capital 8,354,400.00 Share Premium 3,941,804.84 Statutory Legal Reserve Retained Earnings Total Shareholders Equity Share Book Value 867,247.38 3,587,931.45 16,751,383.67 0.60 4.3. CONSOLIDATED TOTAL SHAREHOLDERS EQUITY – SHARE BOOK VALUE The table below analyzes the consolidated total shareholders equity and share book value at 31.12.2005: 31.12.2005 Year-end Number of Shares Face Value Amounts in € 27,848.000 0.30 Share Capital 8,354,400.00 Share Premium 3,941,804.84 Statutory Legal Reserve 870,462.86 Retained Earnings 1,143,434.46 Minority Rights 441,603.170 Total Shareholders Equity Share Book Value 14,851,527.84 0.53 41 INFORMATION RELATIVE TO THE SHARE CAPITAL 4.4. SHAREHOLDERS The table below depicts the Company’s shareholder structure based on the share register at 30/5/2006: Shareholders Number of Shares Percentage Theodosis An. Georgios 6,623,950 23.79% PULCLAIR COMPANY* 2,095,000 7.52% COMMERZBANK AG 2,122,500 7.62% Apergis N. Evstratios 1,303,137 4.68% Seriatos I. Gerasimos 969,650 3.48% Other Investors (free float) 14,733,763 52.91%% TOTAL 27,848,000 100.00% *The company PULCLAIR is controlled by Mr. G.Theodossis, whose total participation in NEWSPHONE’s share capital amounts to 31.31% It should be noted that the Company does not know of the existence any other shareholder, except from the ones presented above, that possesses, directly or indirectly, a percentage of more or equal to 3% of its share capital. On 30/05/2006 the rest (except from the above) BoD Members of the Company held a total of 1,630 shares, equal to 0.006% of the share capital and the Company’s Managers held a total of 13,760 shares, equal to 0.049% of the share capital. 4.5. SHAREHOLDER RIGHTS After the share capital increase based upon the decision of the Extraordinary General Assembly dated 13.08.2003 the Company’s share capital amounts to € 8.354.400,00 divided in 27.848.000 ordinary nominal shares of € 0,30 face value each. Every Company’s share incorporates all rights and obligations designated by the Law and the Company’s statute, which does not include ordinances that are more restrictive form the ones anticipated by the Law. The possession of the share’s title implies by the law itself the acceptance by its owner of the Company’s statute’s conditions in addition to the lawful decisions taken by the General Assemblies of the shareholders. The Company’s statute does not contain special rights in favor of some specific shareholders. The Company’s shares are free of negotiation. The shareholder’s obligation is limited to the face value of the shares they hold. Shareholders participate in the Company’s administration and profits according to the Law and the Statute’s ordinances. The rights and obligations that result from each share follow the share to any catholic or special successor of the shareholder. Shareholders exercise their rights in relation to the Company’s Administration only through General Assemblies. 42 INFORMATION RELATIVE TO THE SHARE CAPITAL Shareholders have the preemption right in every future Share Capital Increase of the Company depending upon their participation on the existing share capital as defined by article 13, paragraph 5 of the Codified Law 2190/ 1920. The shareholder’s creditors and their successors can in no way challenge the confiscation or the sealing of any asset or the books of the Company, nor can they ask for its partition or liquidation, nor can they interfere in any way in administration or its management. Every shareholder, no matter where his residence is, will be accounted as a legitimate resident of the Company’s registered office as far as his relations with the Company is concerned and will subject to the Greek Legislation. Any dispute between the Company and the shareholders or any third party will be subject to the exclusive authority of the ordinary courts and the Company will be only prosecuted before the courts of its registered domicile. Every shareholder has the right to take part to the General Assembly of the shareholders. In order for a shareholder to participate to the Company’s General Assembly he/she must submit to the Company’s Cashier or the Deposit and Loans Fund or in any Bank in Greece, at least five (5) days before the designated assembly of the General Assembly, a certification of the Central Securities Depository for the engagement of the shares from the account operator to the Intangible Title System. Shareholders that do not abide to the above will participate to the General Assembly only through its permission. The shareholders with the right to participate in the Company’s General Assembly may be represented through a legally authorized person. The deposition receipts of the above certifications and the legalization documents of the shareholders representatives should be submitted to the Company at least five days before the General Assembly date. Shareholders representing the 5% of the deposited Share Capital: • Have the right to request, from the Company’s registered office District Court, the Company’s audit, according to articles 40, 40e of L. 2190/1920 and • Can request the convocation of the shareholder’s General Assembly. The Board of Directors is obligated to arrange the convocation of the Assembly within thirty (30) days from the request’s petition to the Chairman of the Board. Applicants are obliged to state within the petition the subject matters that the General Assembly will be called upon to decide. Every shareholder may request, ten (10) days prior to the Ordinary General Assembly, the yearly financial statements, the respective reports of the Board of Directors and Auditors of the Company and the Annual Report. The dividend of each share is paid to the beneficiaries through a credit institution chosen by the company (paying bank). The dividend payment to the operators of the Dematerialised Securities System is made at the latest seven working days from the date of determination of the beneficiaries. Dividends that have not been requested for a period o five years from the time that they were claimed, are prescribed in favor of the State. 43 INFORMATION RELATIVE TO THE SHARE CAPITAL Concerning the depositing of shares, in order for the shareholder to participate in the Company’s General Assembly of the shareholders, the anticipated procedures will be applicable concerning the Regulation of Operations and Settlements of the Intangible Title System of the Central Securities Depository, in effect. 4.6. COMPANY ADMINISTRATION - MANAGEMENT 4.6.1. BOARD OF DIRECTORS The Company’s Board of Director’s structure, elected through the decision of the Extraordinary General Assembly dated 23/4/2003, is presented below: Name Position in B.D. Profession Georgios Theodosis-Maliouris of Anastasios Chairman-Executive Member Businessman Gerasimos Seriatos of Ioannis Vice President-Executive Member Businessman Evstratios Apergis of Nikolaos-Filippos Managing Director-Executive Member Businessman Athanasios Argiropoulos of Theodoros Non-Executive Member Lawyer Spiridonas Piromallis of Vasilios Independent Non-Executive Member Public Servant Dimitrios Tranakas of Michael Independent Non-Executive Member Private Employee The Board of Directors record dated 24.04.03 was submitted to the Societe Anonyme Registry and was published to the Governments Gazette on the 14.05.2003 with an Official Legal Issue Notice 3653. The Board of Directors term ends on the 23/04/2008. According to the minutes as of 19.05.2006 of the Board of Directors, the position of the Vice-President of the Company, was covered by Ms. Tereza Theodosi, daughter of Georgios. Today, its composition is the following: Name Position in B.D. Profession Georgios Theodosis-Maliouris of Anastasios Chairman-Executive Member Businessman Theodosi Tereza of Georgios Vice President-Executive Member Businessman Evstratios Apergis of Nikolaos-Filippos Managing Director-Executive Member Businessman Athanasios Argiropoulos of Theodoros Non-Executive Member Lawyer Spiridonas Piromallis of Vasilios Independent Non-Executive Member Public Servant Dimitrios Tranakas of Michael Independent Non-Executive Member Private Employee The minutes as of 19.05.2006 of the Board of Directors was submitted to the Ministry of Development with Reg. No Κ2-7650/24.05.06 and in the Government Gazette in order to be published. 44 INFORMATION RELATIVE TO THE SHARE CAPITAL The Company is represented form its Managing Director Mr. Evstratios Apergis of Nikolaos-Filippos. During the year 2005 the members of the B.D. received fees according to their position, € 300,000.00. Mr Athanasios Argiropoulos received the amount of € 92,368.04 as the Company’s Legal Advisor for the fiscal year-end of 2005. Except from the above no other fee has been received from the B.D. members by the Company in money or any other commodity. Information regarding the members of the Board of Director are presented below: Georgios Theodosis of Anastasios: Chairman, born in 1963. He is a graduate of the University of Philosophy of Bari in Italy. Since 1989 he is involved with Advertising, Marketing and Communication. He has substantial experience in matters regarding the Greek Market and he is one of the Company’s founders. Tereza Theodosi of Georgios: Vice-Chairman, born in 1969. She studied Philosophy and History in the Kapodistriako University of Athens. She has served as Manager of the Company and is one of its founders. Evstratios Apergis of Nikolaos-Filippos: Managing Director, born in Soudan in 1969, Greek citizenship. He studied Computer Information Systems and Computer Engineering at the University of Patras. He is also one of the founders of the Company. Athanasios Argiropoulos of Theodoros: Non Executive Member, born in Brussels in 1971, Greek citizenship. He is a graduate of the Law School of Athens. Legal Advisor. Spiridonas Piromallis of Vasilios: Independent Non Executive Member, born in the island of Zakynthos in 1947, Greek citizenship. He is a graduate of the University of Piraeus. Director of the Central Services of the Ministry of National education and Religious Affairs. Dimitrios Tranakas of Michael: Independent Non Executive Member, born in Athens in 1969, Greek citizenship. He is the Group Account Director of Ashley & Holmes. 4.6.2. ADMINISTRATION-MANAGEMENT The Company’s upper Management is the following: Apostolakis Stilianos of Georgios: General Manager, born in Iraklion of the island of Crete in 1955, Greek citizenship. He studied Comparative Literature in Strasburg. Has worked for a long period of time as a reporter specializing in electronic media. He has been employed to the Company since 2001. Giatra Irene of Georgios: Financial Manager, born in 1955. She has studied Economics and Marketing, with 16 years experience in the media sector. She undertook the position of Financial Manager since December 1997. Kiriakos Mahos of Panagiotis: New Business Development Manager, born in 1957. He holds a Doctorate Degree (Dr. Eng) from the Institute of Technology in Tokyo (Japan), an ΜΒΑ degree from the Athens University of Economics (prior A.S.O.E.E.) and a M.Sc degree for the Petroleum and Gas Institute of Rumania. He was an upper 45 INFORMATION RELATIVE TO THE SHARE CAPITAL management manager of Mitsubishi Corp. in addition to the Greek business consulting company KANTOR. He has also cooperated with H.T.O. and the European Union for several business plans. Mr. Mahos is no longer member of the company staff as of the beginning of 2006. Evstathia Petridou of Theodoros: Sales Manager, born in 1967. She has studied Marketing and Public Relations with a 12 year experience in the media sector. Since March 1998 she undertook the position as a Sales Manager of the Company. Aikaterini Mouzaki of Spiliotis: On Line Support Organization Manager, born in 1971. She has studied management with a 5 year experience in the field and she undertook the position of Manager of On Line Support Organization for the Company since 1998. Bruno Lanchez of Jacques: Technical Manager, born in 1962 with a French citizenship. Studied in ENSEA in France with a master’s degree from the National Telecommunications Institute in Paris, FRANCE TELECOM. Has been employed for many years with THOMSON & SAGEM . He has been employed to the Company since 1995. Dimitrios Gotzaridis: Marketing Manager, born in Athens in 1967. He is the Marketing Μanager of Newsphone Hellas S.A. since may of 2000 and also the CRM Αnalyst in projects of the Company’s clients. He holds a degree with a major in marketing from the Dpt of Organization and Business Administration of the Athens University of Economics and also a final year student in the specialization of Information Systems. He holds master’s degrees from the Athens University of Economics (MBA) and from Erasmus University of Rotterdam (drs) with a double major in International Marketing and Human Resources Management with a scholarship from SSF (Greek State Scholarships Foundation) . He has also received a scholarship form the Tinbergen Institute in Rotterdam with which he completed master degree seminars in Statistic Analysis, Retailing and Marketing Engineering in the Tinbergen Institute in Penn State and in Stanford. He also holds the Sistema Moda Diploma form the University of Bocconni in Milan (Italy). He has been employed in managerial marketing positions for Amstrad, JVC, Elite, Hatzioannou Group and has also participated as a researcher and analyst in researches conducted by the European Union regarding the diffusion of new technologies, in projects with the Public Power Cooperation, in Tesco subsidiaries etc. He is an official member of the Institute of Direct Marketing, regular member of the Chartered Institute of Marketing, the American Marketing Association, and the Greek Marketing Institute and the H.M.A. Additionally, no one from the B.D. members or managers of the Company has ever been condemned for dishonorable acts, or financial crimes or is involved in judicial pending cases regarding bankruptcy, criminal acts, or has been prohibited from practicing: • Business activities • Financial transactions • A profession as an investor advisor, or as a banking or insurance company manager, underwriter, securities company manager etc, All B.D. members and managers of the Company have a Greek citizenship. The B.D. members and Company’s managers postal address is the Company’s registered office. 46 INFORMATION RELATIVE TO THE SHARE CAPITAL 4.7. CORPORATE GOVERNANCE It should be noted that the Company, according to the Hellenic Capital Market Commission Board of Directors Decision 5/2-14/11/2000, has created an Investor Relations Dpt., a Corporate Announcements Dpt., in addition to an Internal Audit Dpt. The Head of the Company’s Investor Relations Dpt and Corporate Announcements Dpt. Is Mrs Zoi Aravosita and the Head of the Company’s Internal Audit Dpt is Mrs Sofia Psihia. 4.8. PARTICIPATIONS OF THE COMPANY’S B.D. MEMBERS AND MAJOR SHAREHOLDERS TO THE ADMINISTRATION AND/ OR SHARE CAPITAL OF OTHER COMPANIES AT 31.12.2005 The following table depicts the participations of the members of the Board of Directors and the Company’s major shareholders (with a percentage of 10% and above) in the Management or/and Share Capital (with a percentage of 10% and above) of other companies at 31.12.2005. B.D. Members and /or Major Shareholders Participating Company Position to the B.D. Participation % Georgios Theodosis ATHINAIKI KTIMATEMPORIKI S.A. TRAVEL PLUS LTD FERGON S.A. CALL CENTER HELLAS S.A. NOETRON S.A Chairman & M. Direc. Chairman Chairman 80.0% 50.0% 70.0% 0.0% 0.0% Gerasimos Seriatos ΤΕΚΝΟ S.A. MWG POLITICS S.A. ASHLEY & HOLMES S.A. MWG ALCO POLLS –MARKET RESEARCH S.A. Chairman & M. Direc. Chairman Chairman Chairman 99. 7% 100.0% 98.0% 51.0% Evstratios Apergis FERGON S.A. TRAVEL PLUS LTD CALL CENTER HELLAS S.A. NOETRON S.A. Ν. APERGIS UNLIMITED CO Ε. APERGIS-M.E. DIMITROKALLI UNLIM CO FILOSOFIA ZOIS S.A. Managing Director Managing Director Managing Director Administrator - 15.0% 15.0% 0.0% 0.0% 25.0% 98.0% 35.0% Athanasios Argiropoulos CALL CENTER HELLAS S.A. NOETRON S.A. ATHINAIKI KTIMATEMPORIKI S.A. Member Member Member 0.0% 0.0% 0.0% Dimitrios Tranakas FILOSOFIA ZOIS S.A. Member 5.0% 47 INFORMATION RELATIVE TO THE SHARE CAPITAL Due to replacement of the Vice-Chairman by Ms. Tereza Theodosi, a table containing its participations is presented as follows: Tereza Theodosi ATHINAIKI KTIMATEMPORIKI S.A. TRAVEL PLUS LTD FERGON S.A. Vice-Chairman of the BoD Adminstrator Member of the BoD 20.0% 15.0% 15.0% The members of the Board of Directors and the Company’s major shareholders (with a percentage of at least 10%) state that they do not participate in the Management or/and the Share Capital of other companies with a percentage of at least 10% nor do they exert any managerial influence nor do they have any other relation with other companies at 31.12.2005 except from the ones mentioned above. Additionally no business relation, contract agreement or transaction exists between the Company and the companies, of which the members of the Board of Directors participate in the Management or/and the Share Capital (with a percentage of at least 10%) and/or major shareholders (with a percentage of at least 10%) of the Company, except from the ones mentioned in the chapter “Associated Companies”. 48 ANNUAL FINANCIAL STATEMENTS 5.1. AUDIT REPORT AUDIT REPORT WITH MATTERS OF EMPHASIS To the Shareholders of the Company “NEWSPHONE HELLAS S.A. COMMERCIAL COMPANY – AUDIOTEXT SERVICES – COMPLETE IT AND COMMUNICATIONS SERVICES - NEWSPHONE HELLAS S.A. AUDIOTEX» We have audited the accompanying financial statements of the company “NEWSPHONE HELLAS S.A. COMMERCIAL COMPANY – AUDIOTEXT SERVICES – COMPLETE IT AND COMMUNICATIONS SERVICES NEWSPHONE HELLAS S.A. AUDIOTEX” as of and for year ended 31-12-2005. These financial statements are the responsibility of the company’s management. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Greek Auditing Standards, which are based on the International Standards on Auditing. Those Standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. The audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. The audit also includes assessing the accounting principles used and significant estimates made by management, evaluating the overall financial statement presentation as well as assessing the consistency of the Board of Directors’ report with the aforementioned financial statements. We believe that our audit provides a reasonable basis for our opinion. In our opinion, the aforementioned financial statements give a true and fair view of the financial position of the Company as of 31 December 2005, and of the results of its operations its cash flows and the changes in shareholders’ equity for the year then ended in accordance with the International Financial Reporting Standards and the Board of Directors’ Report is consistent with the aforementioned financial statements. Without stating reservation regarding the conclusions of the audit: 1. We call you attention to note 4.3 included in the Annex to the financial statements, in which allusion is made to the fact that the income tax returns for the years 2003 and 2004 have not been audited by the tax authorities. As a result, there is the possibility additional taxes and accessions to be imposed in the year that they will be examined and finalized. The result of the tax audit it is not possible to be predicted at this time, and for this reason, no provision on the financial statements for this issue has made. 49 ANNUAL FINANCIAL STATEMENTS 2. Regarding the company’s outstanding legal cases, please refer to note 4.7 of the annex to the financial statements. 3. Regarding the method used for the calculation of the employee remuneration please refer to note 4.2 and 47 of the annex. 4. Regarding rectifications of accounts of the year 2004 in relation to the published interim financial statements, please refer to note 49 of the annex of the financial statements as of 31-12-2005. THE CERTIFIED AUDITOR ACCOUNTANT LOUKISSA REGGINA SOEL Reg.No 13791 ATHENS 05/04/2006 50 ANNUAL FINANCIAL STATEMENTS AUDIT REPORT WITH MATTERS OF EMPHASIS To the Shareholders of the Company «NEWSPHONE HELLAS – ANONYME COMMERCIAL COMPANY – TELESOUNDINFORMATION SERVICES – COMPLETED IT AND COMMUNICATION SERVICES - NEWSPHONE HELLAS S.A. AUDIOTEX» and its subsidiaries. We have audited the accompanying financial statements of the Group of companies of «NEWSPHONE HELLAS – ANONYME COMMERCIAL COMPANY – TELESOUNDINFORMATION SERVICES – COMPLETED IT AND COMMUNICATION SERVICES – NEWSPHONE HELLAS S.A. AUDIOTEX» as of and for year ended 31-12-2005. These financial statements are the responsibility of the company’s management. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Greek Auditing Standards, which are based on the International Standards on Auditing. Those Standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. The audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. The audit also includes assessing the accounting principles used and significant estimates made by management, evaluating the overall financial statement presentation as well as assessing the consistency of the Board of Directors’ report with the aforementioned financial statements. We believe that our audit provides a reasonable basis for our opinion. In our opinion, the aforementioned financial statements give a true and fair view of the financial position of the Group as of 31 December 2005, and of the results of its operations its cash flows and the changes in shareholders’ equity for the year then ended in accordance with the International Financial Reporting Standards and the Board of Directors’ Report is consistent with the aforementioned financial statements. Without stating reservation regarding the conclusions of the audit: 1. We call you attention to note 4.3 included in the Annex to the financial statements, in which allusion is made to the fact that the income tax returns for the years 2002 till 2004 have not been audited by the tax authorities. As a result, there is the possibility additional taxes and accessions to be imposed in the year that they will be examined and finalized. The result of the tax audit it is not possible to be predicted at this time, and for this reason, no provision on the financial statements for this issue has made. 2. Regarding the group’s outstanding legal cases, please refer to note 4.5 of the annex to the financial statements. 3. Regarding the method used for the calculation of the employee remuneration please refer to note 4.2 and 44 of the annex. 51 ANNUAL FINANCIAL STATEMENTS 4. Regarding rectifications of accounts of the year 2004 in relation to the published τις interim consolidated financial statements, please refer to note 46 of the annex of the consolidated financial statements as of 3112-2005. THE CERTIFIED AUDITOR ACCOUNTANT LOUKISSA REGGINA SOEL Reg. No 13791 ATHENS 05/04/2006 52 ANNUAL FINANCIAL STATEMENTS 5.2. BALANCE SHEET COMPANY (AMOUNTS IN €) Notes 31.12.2005 31.12.2004 ASSETS Non-current assets Tangible assets 1 3,819,648.49 2,861,936.60 Intangible assets 4 521,888.37 617,286.79 Investments in affiliated companies 5 3,347,946.31 935,946.31 Deferred income tax 6 88,215.92 158,653.30 Clients and other receivables 9 72,436.87 100,466.80 7,850,135.96 4,674,289.80 Current assets Clients and other receivables 12 27,487,922.39 19,010,385.50 Available for sale financial assets 13 499,287.72 885,867.81 Cash and cash equivalent 15 1,873,005.69 1,180,663.32 29,860,215.80 21,076,916.63 37,710,351.76 25,751,206.43 Total assets EQUITY Capital and reserves attributable to shareholders of the parent Share Capital 17 8,354,400.00 8,354,400.00 Share premium 18 3,941,804.84 3,941,804.84 Other reserves 22 867,247.38 676,019.58 Retained earnings 23 3,587,931.45 2,626,053.60 16,751,383.67 15,598,278.02 16,751,383.67 15,598,278.02 Total Equity LIABILITIES Long term liabilities Employee benefit provisions 28 230,822.00 208,000.00 Financial leasing long term liabilities 30 343,461.54 37,827.59 574,283.54 245,827.59 Short term liabilities Suppliers and other liabilities 31 10,245,367.70 7,280,104.43 Current income tax 32 1,353,412.85 2,062,335.68 Short term loans 33 8,403,667.37 500,400.10 Provisions and other liabilities 34 382,236.63 64,260.61 20,384,684.55 9,907,100.82 Total liabilities 20,958,968.09 10,152,928.41 Total Equity and \Liabilities 37,710,351.76 25,751,206.43 53 ANNUAL FINANCIAL STATEMENTS GROUP (AMOUNTS IN €) ASSETS Non-current assets Tangible assets Intangible assets Deferred income tax Trade and other receivables Note 31.12.2005 31.12.2004 1 4 6 9 4,552,610.77 965,174.02 82,300.03 92,010.12 5,692,094.94 3,733,467.38 1,060,061.06 212,520.37 121,604.28 5,127,653.09 Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents 10 12 13 15 Total assets EQUITY Capital and reserves attributable to shareholders of the parent Share capital Share premium Other reserves Retained earnings 119,534.00 29,603,224.82 499,287.72 2,532,101.10 32,754,147.64 38,446,242.58 172,283.36 19,513,367.73 885,867.81 1,975,941.24 22,547,460.14 27,675,113.23 17 18 22 23 8,354,400.00 3,941,804.84 870,462.86 1,143,434.46 14,310,102.16 441,603.17 14,751,705.33 8,354,400.00 3,941,804.84 679,235.06 2,450,631.85 15,426,071.75 671,033.88 16,097,105.63 28 30 413,750.14 546,925.69 960,675.83 460,480.00 364,461.40 824,941.40 31 32 33 34 11,346,286.20 1,353,412.85 9,347,807.62 686,354.75 22,733,861.42 23,694,537.25 38,446,242.58 7,165,827.87 2,139,441.70 1,139,359.49 308,437.14 10,753,066.20 11,578,007.60 27,675,113.23 Minorities Total Equity LIABILITIES Long term liabilities Employee benefits provisions Assets grants & Financial leasing contractual liabilities Short term liabilities Suppliers and other receivables Current income tax Short term loans Provisions & other liabilities .- Financial leasing contractual liabilities Total liabilities Total Equity and Liabilities 54 25 ANNUAL FINANCIAL STATEMENTS 5.3. INCOME STATEMENT COMPANY (AMOUNTS IN €) Sales Cost of sales Gross profit Other income Selling expenses Administrative expenses Other expenses Finance cost (net) Profit before tax Income tax Net profit from continued operations Note 35 36 37 38 39 40 41 43 Earnings per share from continued activities attributable to shareholders of the parent 01.01 31.12.2005 32,758,375.00 -18,902,187.92 13,856,187.08 62,666.57 -4,589,555.43 -2,776,947.09 -146,543.94 -508,409.51 5,897,397.68 -1,959,492.03 3,937,905.65 01.1031.12.2005 10,170,130.66 -5,236,303.47 4,933,827.19 58,375.23 -2,615,542.78 -643,614.19 -72,174.34 -186,379.33 1,474,491.78 -537,613.91 936,877.87 0.14 01.01 31.12.2004 22,434,145.87 -14,636,327.24 7,797,818.63 104,755.05 -2,279,895.54 -2,287,380.12 -140,197.38 -148,838.80 3,046,261.84 -1,651,340.91 1,394,920.93 01.1031.12.2004 5,417,017.71 -4,236,546.42 1,180,471.29 11,891.29 -632,347.40 -996,938.93 -61,412.82 -27,999.60 -526,336.17 -42,819.20 -569,155.37 0.05 GROUP (AMOUNTS IN €) Sales Cost of sales Gross profit Other income Selling expenses Administrative expenses Other expenses Finance cost (net) Profit before tax Income tax Net profit from continued operations Net profit for the period Shareholders of the parent Minorities Earnings per share from continued activities attributable to shareholders of the parent Note 35 36 37 38 39 40 41 43 01.01 31.12.2005 01.1031.12.2005 01.01 31.12.2004 34,165,158.59 -19,219,340.65 14,945,817.94 62,742.86 -4,855,169.36 -3,504,942.86 -146,543.94 -627,460.59 5,874,444.05 -2,023,044.35 3,851,399.70 3,851,399.70 3,850,545.82 853.88 10,558,110.12 -5,708,316.29 4,849,793.83 58,625.44 -2,697,151.51 -527,822.79 -72,174.34 -226,818.00 1,384,452.63 -558,786.12 825,666.51 825,666.51 826,678.84 -1,012.33 28,032,824.30 -18,496,114.58 9,536,709.72 104,755.05 -2,607,024.43 -3,682,413.68 -140,197.38 -215,276.33 2,996,552.95 -1,714,472.50 1,282,080.45 1,282,080.45 1,312,051.44 -29,792.87 0.14 0.03 0.05 01.1031.12.2004 6,169,961.97 -4,584,500.31 1,585,461.66 30,417.38 -810,084.02 -1,384,110.60 -61,412.52 -54,176.31 -693,904.41 -61,760.93 -755,665.34 -755,665.34 -693,020.75 -62,644.59 55 ANNUAL FINANCIAL STATEMENTS 5.4. STATEMENT OF CHANGES IN EQUITY COMPANY ATTRIBUTABLE TO COMPANY SHAREHOLDERS (AMOUNTS IN €) Share capital Balances 01.01.2004 Results 2004 Total profit 2004 Dividends paid Balances 31.12.2004 Balances 01.01.2005 Result of the period Total profit 2005 Dividends paid Balances 31.12.2005 Share premium Other reserves Retained earnings Total 8,354,400.00 3,941,804.84 519,194.87 156,824.71 4,089,213.38 1,238,096.22 16,904,613.09 1,394,920.93 8,354,400.00 8,354,400.00 3,941,804.84 3,941,804.84 676,019.58 676,019.58 191,227.80 -2,701,256.00 2,626,053.60 2,626,053.60 3,746,677.85 -2,701,256.00 15,598,278.02 15,598,278.02 3,937,905.65 8,354,400.00 3,941,804.84 867,247.38 -2,784,800.00 3,587,931.45 -2,784,800.00 16,751,383.67 GROUP (AMOUNTS IN €) ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT Share capital Balances 01.01.2004 Share premium 8,354,400.00 3,941,804.84 Results 2004 MINORITY Other reserves Retained earnings 519,194.87 4,700,703.35 17,516,103.06 160,040.19 1,122,218.38 1,282,258.57 -2,701,256.00 -2,701,256.00 Dividends paid Total Minorities 749,855.38 Total Equity 16,766,247.68 Balances 31.12.04 8,354,400.00 3,941,804.84 679,235.06 3,121,665.73 16,097,105.63 671,033.88 15,426,071.75 Balances 01.01.05 8,354,400.00 3,941,804.84 679,235.06 3,121,665.73 16,097,105.63 671,033.88 15,426,071.75 Profit 2005 Intercompany elimination of acquisition of shareholding to a subsidiary Dividends paid Balances 31.12.05 56 191,227.80 8,354,400.00 3,941,804.84 870,462.86 3,660,171.90 3,851,399.70 -2,412,000.00 -2,412,000.00 -2,784,800.00 -2,784,800.00 1,585,037.63 14,751,705.33 441,603.17 14,310,102.16 ANNUAL FINANCIAL STATEMENTS 5.5. CASH FLOW STATEMENT COMPANY (AMOUNTS IN €) A/A Analysis 31/12/2005 31/12/2004 Cash inflows Sales 32,758,375.00 22,434,145.87 6,650.01 104,755.05 Sale of available for sale financial assets 2,123,411.36 93,390,234.16 Decrease of trade and other receivables 70,347,084.47 34,668,202.33 (1,657,270.05) (89,008,699.80) Increase of trade and other receivables (82,796,118.60) (39,155,235.25) Total cash inflows 20,782,132.19 22,433,402.36 18,276,170.30 14,178,160.01 2,460,451.48 1,121,374.90 146,543.94 124,735.68 4,589,555,43 2,279,895.54 0.00 0.00 508,409.51 148,838.80 0.00 0.00 83,600,054.14 32,415,274.42 (0.00) (0.00) (89,069,164.32) (32,437,138.86) (20,512,020.48) (17,831,140.49) Other operating income Deducting: Purchase of available for sale financial assets Cash outflows Cost of goods sold (less depreciation and provisions) Administrative expenses R&D Expenses Selling expenses Remission expenses Interests paid Increase in inventories Decrease in short term liabilities (except for banks) Deducting: Decrease in inventories Increase of short term liabilities (except for banks) Total cash outflows Tax cash outflows Income tax Tax not included in operating cost 0.00 100,400.46 -437,768.55 0.00 249,226.15 19,013,389.10 5,825,941.48 Increase in liabilities from taxes – duties (18,068,832.01) (4,927,711.64) Total tax cash outflows (1,044,957.55) (709,687.44) (774,845.84) 3,892,574.43 Tax audit differences Decrease in liabilities from taxes – duties Deducting: Cash flows from operating activities (Α) 57 ANNUAL FINANCIAL STATEMENTS Cash inflows 6,758.15 27,207.91 Decrease in long term receivables 171,476.91 1,142.78 Total cash inflows 178,235.06 28,350.69 Purchase of tangible and intangible assets 1,712,307.48 544,918.58 Acquisition of participations and titles of assets 2,412,000.00 0.00 19,478.38 288,898.75 Total cash outflows (4,143,785.86) (833,817.33) Cash flows from investing activities (Β) (3,965,550.80) (805,466.64) 808,835.56 792,987.93 36,444,696.60 6,679,528.05 37,253,532.16 7,472,515.98 553,333.35 0.00 28,541,429.33 7,643,683.40 2,726,030.47 2,679,395.53 (31,820,793.15) (10,323,078.93) 5,432,739.01 (2,850,562.95) 692,342.37 236,544.84 PLUS: CASH AT THE BEGINNING OF THE YEAR:---------------------------> 1,180,663.32 944,118.48 CASH AT THE END OF THE YEAR 1,873,005.69 1,180,663.32 Sale of tangible and intangible assets Cash outflows Increase in long term receivables Cash flows from financing activities Cash inflows Increase in long term liabilities Increase in short term liabilities (bank accounts) Total cash inflows Cash outflows Decrease in long term liabilities Decrease in short term liabilities (bank accounts) Dividends paid Total cash outflows Cash flows from financing activities (C100-C200)=C COMPANY CASH FLOWS (sum Α+Β+C) 58 ANNUAL FINANCIAL STATEMENTS GROUP (AMOUNTS IN €) A/A Analysis 31/12/2005 31/12/2004 34,165,158.59 28,032,824.30 6,726.30 104,933.17 Sale of available for sale financial assets 2,123,411.36 93,463,454.34 Decrease in trade and other receivables 81,326,868.09 51,996,769.85 (1,657,270.05) (89,008,699.80) Increase in trade and other receivables (97,298,770.85) (53,918,942.56) Total cash inflows 18,666,123.44 30,670,339.30 18,340,639.96 17,696,172.84 3,191,511.86 2,443,497.89 146,543.94 124,735.68 4,845,406.90 2,595,680.84 0.00 0.00 627,460.59 215,276.33 22,953.00 1,636,088.14 99,635,153.63 44,574,075.82 (0.00) (0.00) Increase in short term liabilities (except for banks) (108,393,150.25) (43,512,932.45) Total cash outflows (18,416,519.63) (25,772,595.09) Cash inflows Sales Other operating income Deducting: Purchase of available for sale financial assets Cash outflows Cost of goods sold (less depreciation and provisions) Administrative expenses R&D expenses Selling expenses Remission expenses Interests paid Increase in inventories Decrease in short term liabilities (except for Banks) Deducting: Decrease in inventories Cash tax outflows Income tax Taxes not included in operating cost 0.00 163,952.78 -434,434.59 0.00 249,226.15 20,727,552.55 7,030,418.11 (19,928,476.37) (6,351,172.48) Total cash tax outflows (963,028.96) (494,037.19) Cash flows from operating activities (Α) (713,425.15) 4,403,707.02 Tax audit differences Decrease in liabilities from taxes – duties Deducting: Increase in liabilities from taxes – duties 59 ANNUAL FINANCIAL STATEMENTS Cash inflows 7,229.15 56,812.73 Decrease in long term receivables 211,527.19 2,337.06 Total cash inflows 218,756.34 59,149.79 Purchase of tangible and intangible assets 1,819,952.76 1,527,872.09 Acquisition of assets participation and titles 2,412,000.00 0.00 26,975.48 399,645.26 Total cash outflows (4,258,928.24) (1,927,517.35) Cash flows from investing activities (Β) (4,040,171.90) (1,868,367.56) 1,069,984.43 1,414,205.41 37,422,732.27 7,800,573.67 38,492,716.70 9,214,779.08 1,242,645.18 0.00 29,214,284.14 8,203,348.21 2,726,030.47 2,679,395.53 (33,182,959.79) (10,882,743.74) 5,309,756.91 (1,667,964.66) 556,159.86 867,374.80 PLUS: CASH AT THE BEGINNING OF THE YEAR:---------------------------> 1,975,941.24 1,108,566.44 CASH AT THE END OF THE YEAR 2,532,101.10 1,975,941.24 Sale of tangible and intangible assets Cash outflows Increase in long term receivables Cash flows from financing activities Cash inflows Increase in long term liabilities Increase in short term liabilities (bank accounts) Total cash inflows Cash outflows Decrease in long term liabilities Decrease in short term liabilities (bank accounts) Dividends paid Total cash outflows Cash flows from financing activities (C100-C200)=C COMPANY CASH FLOWS (sum Α+Β+C) 60 ANNUAL FINANCIAL STATEMENTS 5.6. NOTES TO THE FINANCIAL STATEMENTS 5.6.1. GENERAL INFORMATION The company “NEWSPHONE HELLAS S.A.” is active in the provision of services through the audiotext system (090, 11880) as well as through large specialised information systems ( eg. CSS, etc.). The said services are provided within the country and are addressed both to the private and public sector. The company’s facilities are on 280, Thiseos Avenue, 176 75, in the Municipality of Kallithea and its website is www.newsphone.gr. The company “NEWSPHONE HELLAS S.A.” is a societe anonyme and is listed on the Athens Stock Exchange since 2003. Its financial statements as of 31.12.2005 were approved by the Board of Directors on 05-04-2006. 5.6.2. THE MAIN ACCOUNTING PRINCIPLES USED BY THE COMPANY 5.6.2.1. Basis of preparation of the financial statements The company’s financial statements have been prepared according to the International Financial Reporting Standards (hereinafter IFRS) for the first time. The relevant disclosures required by IFRS 1 are presented in note 48. The financial statements have been prepared on the historical cost basis except for one small portfolio of shares listed on the ATHEX which was valued at fair value. The main accounting principles are described here below. The dressing up of the financial statements according to IFRS requires the use of accounting estimates and judgements on the implementation of the accounting principles used. These cases are described in notes of paragraph 4. 5.6.2.2. Segment reporting Business segment is defined as a group of assets and liabilities that are engaged in providing individual products or services that are subject to risks and returns that are different from those of other business segments. Geographical segment is a geographical area, in which products or services are provided that are subject to risks and returns that are different from those of other geographical areas. The Company is active in the provision of services within the Greek territory. 5.6.2.3. Foreign currency translation Transactions and balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the date of the transactions. Gains and losses resulting from the translation of monetary assets and liabilities denominated in foreign currencies within the period and at the balance sheet date are recognised in the income statement. 61 ANNUAL FINANCIAL STATEMENTS 5.6.2.4. Tangible assets All property, plant and equipment, except for investment property (which is not depreciated is shown initially at cost less subsequent depreciation and impairment. Cost includes expenditure that is directly attributable to the acquisition of the items. Cost may also include gains or losses from hedging of exchange risk at the purchase of these assets which had been recorded at an equity reserve. Posterior expenses are charged as an increase of the fair value of the tangible assets or as an independent asset only to the extend that these charges offset an increase in future financial benefits expected to occur from the use of the asset and their cost can be measured reliably. All repairs and maintenance are charged to the income statement during the financial period in which they incurred. At the sale of tangible assets, the differences between the consideration received and the book value are recorded as gains or losses to the income statement. The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount. Depreciation of other tangible assets is calculated with the straight line method through their useful lives as follows: Mechanical Equipment Vehicles Other equipment 12-15 4-6 5-7 YEARS YEARS YEARS 5.6.2.5. Borrowing costs Borrowing costs related to raising working capital are recorded to the income statement in the year in which they incurred. 5.6.2.6. Intangible assets Brands and licenses Brands and licenses are valued at cost less depreciation. Depreciation is valued with the straight line method during the useful life of these assets which is about 10-15 years. Computer software and licenses Software licenses are valued at acquisition cost less depreciation. Computer software are amortised using the straight-line method over their estimated useful lives (3 -5 years). Expenses required for the development and maintenance of software are recorded as expenses when they occur. Expenses made for the development of specific software controlled by the group are recorded as intangible assets when the following conditions are fulfilled: a) a specific asset is created, b) there is evidence that the asset created will bring financial benefits and c) the development cost can be reliably measured. Such expenses include employee remuneration and general expenses analogy. 62 ANNUAL FINANCIAL STATEMENTS 5.6.2.7. Impairment of assets except for goodwill Assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment . Assets that are subject to amortisation or depreciation are reviewed for impairment whenever there are indications that the carrying amount may not be recoverable. If the recoverable amount is lower than unamortised value then the unamortized value is reduced to the amount of the recoverable. Impairment losses are recorded as expenses in the period in which they occur if the asset has not been readjusted. 5.6.2.8. Construction contracts When the result of a construction contract can be reliably valuated, income and expenses are recorded in relation to the percentage of completion of the project at the balance sheet date. More specifically at the balance sheet date the realised and estimated costs are compared and the percentage of completion of the construction contract is determined. In the case where the result of one construction contract may not by reliably valuated, contractual income is recognized only to the extent that the contractual cost may be recovered. When contractual costs may exceed contractual income, the loss expected is directly recorded at expenses. 5.6.2.9. Investments The company’s investments are classified in the following categories: Available for sale financial assets This category mainly includes listed shares and repos. Investments are initially recorded at cost which is increased by expenses directly attributed to the transaction, except the assets valued at fair value with changes recorded to the income statement. 5.6.2.10. Trade receivables Trade receivables are recorded at their carrying amount when they are not characterised as long term. The impairment losses, i.e. when there is objective evidence that the Company is unable to collect all the amounts owed based on the contractual terms, are recognized in the income statement. The relevant loss is immediately transferred to the period’s profit and loss. 5.6.2.11. Cash and cash equivalents Cash and cash equivalents include cash in the bank and in hand as well as short term (up to 3 months) highly liquid and low risk investments. 5.6.2.12. Share capital Common shares are recorded to equity. Necessarily reimbursable privileged shares are classified as liabilities. Expenses incurred for the issuance of shares reduce, after deducting the relevant income tax, the proceeds from the issue. Expenses related to the issuance of shares for the purchase of companies are included in the acquisition cost of the company acquired. 63 ANNUAL FINANCIAL STATEMENTS The cost of acquisition of own shares reduced by the income tax (when it is the case) is deducted from group equity until the shares are sold or cancelled. Any gains or losses from the sale of own shares net of any directly attributable incremental transaction costs and the income tax, if that is the case, is included in equity reserve. 5.6.2.13. Borrowings Borrowings for working capital are recorded at book value and at the end of the year the debit interests till the end of the year are calculated. 5.6.2.14. Deferred income tax Deferred income tax is determined according to the liability method which results from the temporary differences between the book value and the tax base of assets or liabilities. Deferred income tax is determined with tax rates prevailing at the balance sheet date. Deferred tax assets are recognized to the extent that there will be a future tax profit to be set against the temporary difference that creates the deferred tax asset. Deferred income tax is recognized for the temporary differences that result from investments in subsidiaries and associates, except for the case where the reversal of the temporary differences is controlled by the Group and it is possible that the temporary differences will not be reversed in the foreseeable future. 5.6.2.15. Employee benefits Short term benefits Short-term employee benefits (except post-employment benefits) monetary and in kind are recognized as an expense when they accrue. Post-employment benefits Post employment benefits for company employees are calculated according to Law 2112 and the relative amount is reviewed at the end of the financial year. If this amount is higher or lower of the amount of the previous year, then the difference is recorded to the income statement of this year. 5.6.2.16. Provisions Provisions for doubtful receivables are recorded when: - There is a legal obligation as a result of past events, - It is likely that an outflow will be required for the settlement of the commitment and, - The required amount can be reliably measured. 5.6.2.17. Income recognition Income is recognized at fair value of sales of goods and services before VAT and other taxes and after rebates and returns. 64 ANNUAL FINANCIAL STATEMENTS Income recognition is performed as follows: Provision of services Income from provision of services are valued according to the stage of completion of the service in relation to its estimated total cost. 5.6.2.18. Leases The leases through which the lessors undertake in effect all risks and rewards of ownership are classified as operating leases. The other leases are classified as financial leases. Lessor Operating leases revenues are recognized as income using the straight-line method during the period of the lease. Lessee Lease payments through operating leases are recorded in expenses using the straight-line method during the period of the lease. Assets held under financial leases are recorded as assets of the group valued at the inception of the lease at the lower of the asset and the present value of the minimum lease payments. The relevant liability to the lessor is booked as a financial leasing liability. Lease payments are allocated as finance cost and liability settlement in a way to produce a steady interest rate to each balance of the liability. Financial income is recorded in expenses. 5.6.2.19. Dividend distribution Dividend distribution to company shareholders is recorded as a liability to the financial statements when the distribution is approved by the Ordinary Shareholders Meeting. 5.6.2.20. Grants Government grants related to fixed assets are recorded to the Capital & Liabilities as retained earnings and are transferred to the income account according to the useful life of the relevant assets. 5.6.3. FINANCIAL RISK MANAGEMENT The company is exposed through its transaction activity to market risks, credit risks, liquidity risks and cash flow risks. The company manages the above risks through procedures of the competent department. More specifically: • Market risk: In this case, the company is not exposed to foreign currency risks because it does not transact with foreign companies for the time being. Moreover, it is not involved in any transactions of securities and therefore it is not exposed to price risks. As regards the interest rate risk, the company management deems that it can control it. 65 ANNUAL FINANCIAL STATEMENTS • Credit riks: Given that the company’s major clients are the Greek State, public legal entities and the companies of fixed and mobile telephony, the collection of its receivables is not doubted. • Liquidity – cash flow risk: Due to the fact that the Greek public sector and the public legal entities (Social Security organizations) do not settle their obligations on time, mainly due to bureaucratic procedures and to the fact that in many cases matters regarding the readjustment of the budget for projects already delivered, the company faces great problems of liquidity given that a substantial cost in the provision of services is the employee remuneration. Moreover, for the audiotext services the group is obliged to make substantial down payments to TV channels, which are its suppliers. Furthermore, in order to promote its new services (11880) the Group must proceed to advertisements which are very costly and for which down payments are often necessitated. 5.6.4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS OF THE MANAGEMENT The management’s estimates and judgments are constantly reviewed and are based on historic data and expectations for future events deemed fair according to existing data. Critical accounting estimates and judgments The Group makes estimates and assumptions concerning the future. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the following 12 months are as follows: 5.6.4.1. Useful life of fixed equipment The company determines the estimated useful lives and the relevant depreciation of its fixed equipment (tangible and intangible). The estimate is based on expected income from the use of this equipment. Please note that this equipment is mainly electronic and consists of machinery incorporated to specialized software, as well as licenses of specialized software and video games. Technology in this field is evolving rapidly, providing more and more possibilities to the provision of telephony services. This may obligate the management of replace and modernise its equipment in order to improve the services provided. In that case, the management will increase the depreciation of its equipment when the useful lives are lower than previous estimates or it will decrease the value of assets considered technologically obsolete or that of assets which are no longer of strategic importance and are abandoned or are going to be sold. Such a change shall produce some damage which cannot be estimated by the company at this point. 5.6.4.2. Employee post-employment benefits In order to calculate the employee post-employment benefits the company used the provisions of Law 2112 and not an actuarial study. The company intends to make an actuarial study which is expected to increase the said liability. At this point, the management cannot precisely determine the charge, but in any case, it will not have any significant impact on the financial standing of the company. 66 ANNUAL FINANCIAL STATEMENTS 5.6.4.3. Future tax charges The company has been tax audited through FY 2002 and therefore its tax obligations cannot be considered as final. Additional taxes may be imposed when tax obligations will be finalized, although the company tries to abide to tax legislation. The company cannot reliably and fairly calculate its contingent tax obligations. 5.6.4.4. Estimated impairment from trade receivables The company estimated that loss from doubtful receivables amounts to approximately 920 th.€ for which a provision was made in 2004. Upon revision of the said amount for 2005, the company deemed that it was not necessary to increase the said provision according to data available to date. Company receivables are divided in two large categories of clients: • Fixed and mobile telephony companies (090,11880, etc/), the collection of which is not doubted and their liquidation is performed approximately every two months. • The Greek State and wider public sector (e-kep, CSC, Centre of information of state insurance organisations, etc.). These receivables are not doubted but their liquidation is many times delayed due to bureaucratic reasons, as well as due to problems arising from the implementation of their budget. This problem was intensified in the current year and this is why the company’s borrowings were significantly increased. However, settlement procedures have already initiated according to latest development for the total amount of receivables from the Greek state and the wider public sector. Besides, new contracts for the same services with these clients are moving to the stage of execution and therefore stalling the settlement of previous contracts will evidently will have serious consequences on the services provided to the citizens. 5.6.4.5. Estimated impairment of company participations The company values its participations at acquisition cost and examines the possibility of impairment on a yearly basis. In the financial year 2005 the company appointed a foreign firm to valuate its subsidiary CALL CENTER HELLAS S.A. prompted by the acquisition of an additional 20% of its subsidiary. Next, on 31-12-05 the company examined the existence of contingent reason for impairment of the said company, also taking into account the above valuation, and no reason for impairment arose. As regards its subsidiary “NOETRON S.A.”, a control showed that there are receivables due mainly from municipalities, the settlement of which is delayed mainly due to internal problems of bureaucracy and budgeting. There is no reason for impairment of the said participation. 67 ANNUAL FINANCIAL STATEMENTS 5.6.4.6. Income recognition Within 2005, there were two projects delivered to the public and wider public sector for which no contract was ever signed with the Greek State. Within the previous year the company’s cost included the cost of these projects as a proportion of the stage to which they were completed, as well as the expected income, which for conservative reasons (because discussions with the public sector for signature of contracts did not show any progress) amounted to approximately 1.5 mil. €. In the current year due to the facts that the complete project was delivered, the invoices were received and the State Legal Council decided positively on the correctness of the debt, the backlog from 7.9 mil. € was also recorded as income. After a lawsuit filed by the company against the public sector for accelerating the settlement, we are in discussions for an amicable settlement of the total amount of these receivables. 5.6.4.7. Estimates of the management for company legal cases The outstanding legal cases against and in favour of the company are as follows: 1. Decision of the Athens Court of First Instance 5309/2005 against the company εταιρείας and in favour of the prosecutor MOBILEPHONIA BV for the amount of 469,468.53€. The company has appealed against the above decision. According to the opinion of the company’s Legal Consultant, the appeal stands many chances of success and therefore this case is not expected to harm the company’s financial standing. 2. The com pany filed a lawsuit against the Ministry of Internal Affairs and the Agricultural Insurance Organisation for owing to the company 9,534,044,35 €. The relevant project has been delivered, the invoices for provision of services have been received by the Ministry of Internal Affairs, the relevant services have been received without any reserves and the State Legal Council has recognized the debt. According to the opinion of the company Legal Consultant, even within the framework of unjust enrichment the collection of these receivables is very likely. 3. The Hellenic Telecommunications Organisation (OTE) has filed a lawsuit against the company, claiming the amount of 2,929,728 €, mainly for the company’s advertising campaign for the directory assistance service 11880, which at its opinion is illegal and misleading. The discussion of the lawsuit has been set for 8-3-2006. 4. The company has filed a lawsuit against the Hellenic Telecommunications Organisation (OTE) by which it claims and substantiates consequential damages caused by OTE by paying increased amounts for more advertising and defamation in the press of 7,166,717€. The discussion of the lawsuit is set for 17-5-2006. The company’s Legal Consultant deems that these cases will be judged as one and that the final outcome will be positive for the company. We reckon that according to the above, the outcome of the cases will not generate any damages for the company. More specifically as regards the MOBILEPHONIA BV case, the company has made a provision of 100,000€. 68 ANNUAL FINANCIAL STATEMENTS 5.6.5. SEGMENT REPORTING The company is not liable to provide segment reporting because it is active in the provision of telephone services and is only addressed to the Greek territory. 5.6.6. DETAILED PRESENTATION OF COMPANY FIGURES 1. Tangible assets Other equipment Plots – buildings Mechanical equipment Cost or estimate 266,043.77 2,212,883.63 99,515.83 742,154.32 3,320,597.55 Accumulated depreciation -45,546.62 -484,367.71 -34,119.75 -363,294.68 -927,328.76 Net book value 220,497.15 1,728,515.92 65,396.08 378,859.64 2,393,268.79 220,497.15 1,728,515.92 65,396.08 378,859.64 2,393,268.79 93,598.50 0.00 93,598.50 953,531.00 -434,263.83 519,267.17 102,532.93 240,448.62 405,802.68 -4,100.00 -8,107.91 -12,207.91 -117,793.30 99,870.59 -17,922.71 Tangible assets Note Vehicles Total 1.1.2004 Transactions 2004 Balance at the beginning Leasing additions Transfers 2004 Additions Sales 62,821.13 34 Change in acc. deprec. 2004 -34,458.75 -415,148.81 -10,946.64 -59,315.72 -519,869.92 248,859.53 2,341,136.24 54,449.44 217,491.39 2,861,936.60 Cost or estimate 328,864.90 3,358,446.06 99,515.83 540,231.20 4,327,057.99 Accumulated depreciation -80,005.37 -1,017,309.82 -45,066.39 -322,739.81 -1,465,121.39 Net book value 248,859.53 2,341,136.24 54,449.44 217,491.39 2,861,936.60 248,859.53 2,341,136.24 54,449.44 217,491.39 2,861,936.60 Period’s depreciation 38 Net book value 31.12.2004 Transactions 2005 Balance at the beginning 767,178.35 Leasing additions Acquisition of a subsidiary 33 Additions Sales 0.00 17,519.00 1,072,057.99 34 Decreases from returns of destructions Change in acc. deprec. 2005 Period’s depreciation 767,178.35 38 -37,465.14 39,865.70 12,641.14 1,142,083.83 -4,800.00 -1,958.15 -6,758.15 -205,795.06 -79,056.88 -284,851.94 35.00 39,610.59 1,455.71 41,101.30 -592,122.31 -9,080.85 -62,373.20 -701,041.50 69 ANNUAL FINANCIAL STATEMENTS Net book value 228,913.39 3,382,490.21 40,988.00 167,256.89 3,819,648.49 Cost or estimate 346,383.90 4,991,887.34 55,524.65 550,914.19 5,944,710.08 Accumulated depreciation -117,470.51 -1,609,397.13 -14,536.65 -383,657.30 -2,125,061.59 Net book value 228,913.39 3,382,490.21 40,988.00 167,256.89 3,819,648.49 31.12.2005 Depreciation of the year 2004 increased the cost of goods sold by 372,813.02 € and selling expenses by 147,056.90 €. Depreciation of the year 2005 increased the cost of goods sold by 534,683.61 € and selling expenses by 166,357.89 €. Acquisitions by Leasing were presented at their carrying amount according to IAS 17. The company does not have any assets and therefore no encumbrances. 70 ANNUAL FINANCIAL STATEMENTS 2. Intangible assets INTANGIBLE ASSETS Note Licenses Other rights Software Total 1.1.2004 Cost or estimate 597,819.02 50,068.70 264,741.68 912,629.40 Accumulated depreciation -40,861.14 -46,744.04 -78,855.79 -166,460.97 Net book value 556,957.88 3,324.66 185,885.89 746,168.43 556,957.88 3,324.66 185,885.89 746,168.43 Transactions 2004 Balance at the beginning 0.00 Leasing additions Transfers 2004 Additions Sales 80,972.00 34 Change in acc. deprec. 2004 -519,267.17 344,208.76 425,180.76 -15,000.00 -15,000.00 19,283.36 19,283.36 -32,158.08 -249.96 -6,670.55 -39,078.59 605,771.80 3,074.70 8,440.29 617,286.79 Cost or estimate 678,791.02 50,068.70 74,683.27 803,542.99 Accumulated depreciation -73,019.22 -46,994.00 -66,242.98 -186,256.20 Net book value 605,771.80 3,074.70 8,440.29 617,286.79 605,771.80 3,074.70 8,440.29 617,286.79 Period’s depreciation 38 -519,267.17 Net book value 31.12.2004 Transactions 2005 Balance at the beginning 0.00 Leasing additions Acquisition of a subsidiary 33 0.00 Additions 10,798.51 10,798.51 Sales 34 0.00 Discontinued exploitations 18 0.00 Period’s depreciation 38 -91,532.40 -249.96 -14,414.57 -106,196.93 514,239.40 2,824.74 4,824.23 521,888.37 Cost or estimate 678,791.02 50,068.70 85,481.78 814,341.50 Accumulated depreciation -164,551.62 -47,243.96 -80,657.55 -292,453.13 Net book value 514,239.40 2,824.74 4,824.23 521,888.37 Net book value 31.12.2005 Depreciation of the year 2004 of 28,241.02 € are included in the cost of goods sold and of 10,837.57 € in administrative expenses. Depreciation of the year 2005 of 68,512.01 € are included in the cost of goods sold and of 37,684.92 € in administrative expenses. 71 ANNUAL FINANCIAL STATEMENTS 5. Investments in affiliated companies The company participates in the share capital of the following two non-listed companies: 1. “CALL CENTER HELLAS S.A.” with a shareholding of 70% in the financial year 2005 and 50% in 2004. 2. “NOETRON S.A.” with a shareholding of 75% in both financial years 2004 and 2005. Company participations Call center Noetron Total 2005 3,122,946.31 225,000 3,347,946.31 Shares 469,000 45,000 2004 710,946.31 225,000 935,946.31 Shares 335,000 45,000 The company consolidates the above subsidiaries with the full consolidation method. Within 2004 the company CALL CENTER HELLAS S.A. was consolidated despite the fact that the company held 50% of its share capital because the parent company exercised a significant amount of influence to the subsidiary’s management. In 2005 the company acquired an additional 20% of the company Call center by paying the amount of 2,412,000 €. In order to make the abovementioned deal the company took into account a valuation of the company by a foreign firm (May 2005), which it accounted as well for the control of impairment of the said participation. 6. Deferred income tax Deferred tax receivables are compensated with deferred tax liabilities when there is a legal right for compensation and when both are subject to the same tax authority. The compensated amounts are as follows: Deferred tax receivables: Recoverable after 12 months Recoverable within 12 months 2005 212,888.89 -159,743.86 -53,145.03 2004 266,052.35 -205,586.29 -60,466.06 Deferred tax liabilities Recoverable after 12 months Recoverable within 12 months Compensated balance of receivables -104,636.07 71,527.94 33,108.13 108,252.82 -10,466.04 57,399.07 46,933.03 255,586.29 Presentation in the balance sheet BALANCE SHEET Long term receivables Short term receivables 72 2005 159,743.86-71,527.94= 88,215.92 53,145.03-33,108.13= 20,036.90 2004 205,586.29-46,933.03= 158,653.26 60,466.06-10,466.04=50,000.02 ANNUAL FINANCIAL STATEMENTS Α. DEFERRED TAX LIABILITIES Balance at the beginning 1.1.04 Plus period’s additions Balance 31/12/04 Leasing 45,333.73 12,065.34 57,399.07 Balance at the beginning 01.01.05 Plus period’s additions Balance 31/12/05 57,399.07 29,311.71 86,710.78 Β. DEFERRED SHORT TERM LIABILITIES 2005 From valuation of commercial portfolio 17.925,29 C. DEFERRED COMPENSATED TAX RECEIVABLES FROM SETTLEMENT OF INCOME – EXPENSES BETWEEN THE FINANCIAL YEARS 2003-2004 BALANCE 01/01/2004 LESS DEFERRED TAX RECEIVABLES 2004 BALANCE 31/12/2004 503,470.30 503,470.30 0.00 Therefore, the negative deferred tax of the year 2004 503.470,30 D. DEFERRED TAX RECEIVABLES Balance at the beginning 01.01.04 plus/less transactions for the year Balance 31.12.04 Balance at the beginning 01.01.05 plus/less transactions for the year Balance 31/12/05 Establishment expenses 264,038.76 -70,786.11 193,252.65 193,252.65 -60,466.05 132,786.60 Employee benefits 55,650 17,149.70 72,799.70 72,799.70 7,302.59 80,102.29 Total 319,688.76 -53,636.41 266,052.35 266,052.35 -53,163.46 212,888.89 DEFERRED TAXES TO THE INCOME STATEMENT (NOTE 43) A. From Leasing B. From valuation of commercial portfolio C. From settlement of income-expenses D. From Establishment expenses and employee benefits provision TOTAL 2005 2004 29,311.71 12,065.34 17,925.29 53,163.46 100,400.46 -503,470.30 53,636.41 -437,768.55 73 ANNUAL FINANCIAL STATEMENTS 12. Trade and other receivables 2005 24,023,226.18 -928,573.00 23,094,653.18 72,436.87 802,089.83 3,591,179.38 0.00 0.00 27,560,359.26 72,436.87 27,487,922.39 Clients Less: impairment provisions Receivables from guarantees Contributions Down payments Receivables from affiliated parties Loans to affiliated parties Less: Long term part ( Note 9) Short term part 2004 13,067,873.13 -928,573.00 12,139,300.13 100,466.80 914,472.96 4,702,927.31 1,253,685.10 0.00 19,110,852.30 100,466.80 19,010,385.50 The company recognized a loss of 928,573.00 € for impairment of receivables during 2004. The loss is included in administrative expenses in the income statement. The other long term receivables of 72,436.87€ and 100,466.80€ include the guarantees granted by the company (guarantees of leases and leased vehicles). 13. Available for sale financial assets Available for sale financial assets are as follows: Listed titles: Repos 2005 97,774.63 401,513.09 499,287.72 2004 78,506.90 807,360.91 885,867.81 2005 39,936.44 1,833,069.25 1,873,005.69 2004 39,553.30 1,141,110.02 1,180,663.32 15. Cash and cash equivalents Available in hand Sight deposits Total 17-23. Analysis of equity items ΙΙΙ. STATEMENT OF CHANGES IN EQUITY ATTRIBUTABLE TO COMPANY SHAREHOLDERS Share capital Balances 01.01.2004 Profit 2004 Total profit 2004 Dividends paid 74 8,354,400.00 Share premium 3,941,804.84 Other reserves 519,194.87 156,824.71 Retained earnings Total 4,089,213.38 1,238,096.22 16,904,613.09 1,394,920.93 -2,701,256.00 -2,701,256.00 ANNUAL FINANCIAL STATEMENTS Balances 31.12.2004 Balances 01.01.2005 Period’s result Total profit 2005 Dividends paid Balances 31.12.2005 8,354,400.00 8,354,400.00 3,941,804.84 3,941,804.84 676,019.58 676,019.58 191,227.80 2,626,053.60 2,626,053.60 3,746,677.85 15,598,278.02 15,598,278.02 3,937,905.65 8,354,400.00 3,941,804.84 867,247.38 -2,784,800.00 3,587,931.45 -2,784,800.00 16,751,383.67 The share capital consists of 27,848,000 common shares listed in the ATHEX with a nominal value of 0.30€. 28. Employee benefits provisions Balance at the beginning 1-1-04 Changes 2004 Balance 31-12-2004 Balance at the beginning 1-1-2005 Changes 2005 Balance 31-12-2005 159,000 49,000 208,000 208,000 22,822 230,822 In order to calculate the post-employment benefits the company used the provisions of Law 2112 and not an actuarial study. Within the next financial year, the company intends to proceed to such a study which may result to an increase of this liability. At this point the management cannot precisely determine the possible charge, but in any case it will not have any significant consequences on the company. 30-34. Investment subsidies & Financial leasing contractual liabilities. Tangible assets include the following amounts which the company holds as a lessee according to financial leases. Cost of capitalization of financial leases Accumulated depreciation Net book value 2005 1,209,807.65 328,512.94 881,294.71 2004 442,629.30 176,543.75 266,085.55 2005 2004 343,461.54 37,827.59 282,236.63 625,698.17 64,260.61 102,088.20 Financial leasing liabilities Long term liabilities Financial leasing liabilities (30) Short term liabilities Financial leasing liabilities (34) Total liabilities (1) (1) In the balance sheet this amount is presented increased by 100.000,00 which regards provisions for extraordinary risks. Financial leasing liabilities are ensured by leased tangible assets which are returned to the lessor in case the lessee is not able to settle its liabilities. 75 ANNUAL FINANCIAL STATEMENTS 2005 2004 Financial leasing liabilities – Minimum lease payments: Up to one year From 1 till 5 years After 5 years 314,196.72 359,666.60 68,437.66 39,282.93 Future finance cost charges at financial leases 673,863.32 48,165.15 625,698.17 107,720.59 5,632.39 102,088.20 2005 282,236.63 343,461.54 0.00 625,698.17 2004 64,260.61 37,827.59 0.00 102,088.20 2005 6,785,411.34 877,646.51 2,317,945.73 264,364.12 10,245,367.70 2004 4,380,215.65 1,629,850.41 1,195,233.58 74,804.79 7,280,104.43 The carrying amount of financial leasing liabilities is as follows: Up to 1 year From 1 till 5 years After 5 years 31. Suppliers and other liabilities Suppliers Amounts due to affiliated parties Insurance organizations and taxes payable Accrued expenses 32. Current income tax The current income tax for the financial year 2005 amounts to 1,353.412/85 €, as follows: Financial year 2005 Financial year 2004 5,683,647.50 5,225,603.53 118,914.26 26,492.56 5,802,561.76 *32% 5,252,096.09*35% 1,856,819.77 1,838,233.63 2,271.81 1,649.68 1,859,091.58 1,839,883.31 Less prior year’s advance 864,054.46 495,653.49 Less withheld taxes 426,380.00 147,928.22 Plus 2005 advance 782,029.52 864,054.46 Plus additional taxes 2,726.22 1,979.62 Current income tax 1,353,412.85 2,062,335.68 Period’s results according to GAS Plus definite accounting differences Total Income tax for the year 2005 Plus additional tax 76 ANNUAL FINANCIAL STATEMENTS 33. Short term loans Financial year 2005 2,500,0000.00 5,903,667.37 8,403,667.37 Short term Loans of open current account Loans with concession of clients contracts Total loans Financial year 2004 0.00 500,400.10 500,400.10 IN 2005 borrowings were increased mainly due to a significant delay in the liquidation of trade receivables mainly of the public sector. 70% of loans arises from concession of contracts from these clients. Valuation was made using their carrying amount as of 31-12-2005. 35. Income from sales Breakdown of company sales Income from sales Sales of services 2005 32,758,375.00 2004 22,434,145.87 2005 2,542.52 60,124.05 62,666.57 2004 31,534.87 73,220.18 104,755.05 37. Other income Other income Credit interests Income from investments Total 36,38,39,40,41 Breakdown of the income statement items FINANCIAL YEAR 2005 PRODUCTION ADMINISTRATION DISTRIBUTION 60 Wages and employee expenses 61 Third party fees and expenses 62 Third party provisions 63 Taxes – duties 64 Sundry expenses 65 Interests & related expenses 66 Investment subsidies 68 Exploitation provisions 64 RESEARCH & OTHER FINANCIAL TOTAL 2,991,061.30 582,008.05 367,437.59 76,026.85 0.00 4,016,533.79 5,512.50 993,385.67 30,490.25 0.00 0.00 1,029,388.42 15,192,102.70 434,262.49 47,651.78 22,399.60 4,789.98 82,208.82 872.99 532.19 82,703.82 473,771.65 4,143,102.82 0.00 0.00 0.00 603,195.62 204,042.81 22,822.00 100,000 0.00 88,403.98 9,177.88 0.00 4,708,756.17 0.00 508,409.51 508,409.51 0.00 0.00 0.00 807,238.43 0.00 0.00 0.00 122,822.00 Expenses – loss from participations & securities 38,407.42 72 Sales of other inventories 74 Grants & sundry income Income from other after-care 75 operations 18,902,187.92 0.00 15,696,416.57 38,407.42 -235,00 -235.00 -7,796.50 -7,796.50 -84,700.90 -84,700.90 2,776,947.09 4,589,555.43 146,543.94 508,409.51 26,923,643.89 77 ANNUAL FINANCIAL STATEMENTS FINANCIAL YEAR 2004 PRODUCTION ADMINISTRATION DISTRIBUTION 60 Wages and employee expenses 61 Third party fees and expenses 62 Third party provisions 63 Taxes – duties 64 Sundry expenses 65 Interests & related expenses 66 Investment subsidies 68 Exploitation provisions 81Extraordinary & non-operating 82 Expenses – loss from 64 participations & securities 74 Grants & sundry income Income from other after-care 75 operations 2,278,093.19 596,628.80 0.00 207,132.72 11,836,444.11 313,359.85 RESEARCH & OTHER FINANCIAL TOTAL 97,936.65 0.00 3,356,965.53 0.00 0.00 0.00 207,132.72 183,291.78 20,656.02 384,306.89 0.00 12,353,751.76 3,973.34 3,357.86 1,166.52 441.47 0.00 8,939.19 67,762.55 209,266.12 1,711,130.35 5,701.54 0.00 1,993,860.56 0.00 0.00 0.00 0.00 148,838.80 148,838.80 401,054.05 157,894.47 0.00 0.00 0.00 558,948.52 49,000.00 928,573.00 0.00 15,461.70 0.00 993,034.70 0.00 -26,476.65 -26,476.65 0.00 0.00 14,636,327.24 -19,279.50 -19,279.50 -83,076.55 -83,076.55 2,287,380.12 2,279,895.54 140,197.38 148,838.80 19,492,639.08 Please note that the amounts presented in accounts 74,75 regard: Income from subsidized seminars, which were transferred deductively of the account “wages” which included labour cost and income from leases which come from subleasing already leased areas of the company which were transferred deductively of the lease expense. 43. Income tax Income tax for the financial year 2005 amounts to 1,959,492.03 €, as follows: Period’s results Income tax IFRS Income tax GAS (reformed) Difference Financial year 2005 5,897,397.68 1,959,492.03 1859,091.57 100,400.46 Financial year 2004 3,046,261.84 1,651,340.91 1,839,883.31 -188,542.40 The difference of the year 2005 regards deferred taxes of 100,400.46. The difference of the year 2004 regards negative deferred taxes of 437,768.55 and positive prior years’ tax audit differences of 249,226.15. The weighted average tax rate was 32% for the financial year 2005 and 35% for 2004. 44. Earnings per share Basic Basic earnings per share are valued by dividing profit attributable to company shareholders with the weighted average number of common shares during the period, except for own shares acquired by the company. 78 ANNUAL FINANCIAL STATEMENTS 2005 3,937,905.65 27,848,000 0.14 Profit attributable to company shareholders Weighted average number of shares Earnings per share basic 2004 1,394,920.93 27,848,000 0.05 45. Dividends per share Dividends paid in 2005 and 2004 amounted to 0.10 euro per share respectively. In the financial year 2005 the Board of Directors has proposed to the Ordinary Shareholders Meeting a dividend again of 0.10 € (2,784,800). This dividend does not appear in the financial statements as an obligation, but in the item “Balance carried forward“. 46. Pledges NEWSPHONE HELLAS S.A. LETTERS OF GUARANTEE 31/12/2005 BANK EUROBANK ATTIKI PROBANK ΠΟΣΟΝ 2,213,05.78 960,784.52 1,085,000.00 4,258,836.30 The above guarantees have been granted for the good execution of projects, receiving down payments and participation to bids. OPERATING LEASES PLEDGES Up to 1 year From 1-5 years Total 2005 285,999.24 1,125,836.64 1,411,835.88 2004 250,929.41 1,411,835.88 1,662,765.29 2005 85,737.60 314,150.40 399,888.00 2004 75,726.90 399,888.00 475,614.90 Future inflows from subletting Up to 1 year From 1-5 years Total 47. Post balance sheet events The company calculated the provision for employee benefits according to Law 2112 and not according to an actuarial study. The actuarial study within 2006 was delivered on 04/04/2006 and the data included therein will be recorded in the first quarter of 2006. From this change an amount of 71,706.28 € will charge the income statement and the equity of the company. 79 ANNUAL FINANCIAL STATEMENTS 48. Information and reconciliations relating to the first-time adoption of I.F.R.S. and principles adopted at the first-time adoption. The company adopted for the first time the I.F.R.S. in the financial year 2005 and for that reason reformed the net equity of 2003, the results and the net equity of 2004, in order for the figures of the financial statements of 2005 to be comparable with the respective of 2004. In order to adjust to the provisions of the I.F.R.S. and I.F.R.S. 1 regarding the first-time adoption the company made the following: 1. It included the income and expenses in the year in which they occurred (2003-2004) 2. Did not recognise the multi-year depreciation expenses which it transferred to the net equity of 2003 3. The assets acquired through Leasing were faced as fixed assets according to IAS 17 4. The fixed assets were valued at their fair value, which is that of the estimate of the company resulting from the acquisition price as of 31-12-2003 less depreciation, which had been calculated with reduced rates of the P.D. 299/2003. The company does not own any field and buildings. 5. It recognised the amounts for post-employment benefits. The calculations were made according to the provisions of Law 2112 and not according to an actuarial study, something which the company intends to make. 6. It recognises losses from contingencies from the non-collection of some of its receivables. 7. It calculated the deferred taxes on all the above changes, except in the case of doubtful receivables. Then the following reconciliations are performed: 1. Reconciliation of assets – liabilities 2003 between Greek and international standards. NEWSPHONE HELLAS S.A. Balance sheet as of 31 December 2003-8th Accounting year from 1/1/2003 till 31/12/2003 Note NATIONAL CHANGES ASSETS = Non-current assets Tangible assets 1 2,327,322.34 236,721.50 Investment in property 2 0.00 Organic assets 3 0.00 Intangible assets 4 1,329,789.83 -754,396.45 Investments in affiliated companies 5 935,946.31 Deferred income tax 6 0.00 Available for sale financial assets 7 0.00 Derivative financial assets 8 0.00 Trade and other receivables 9 96,423.59 4,689,482.07 -517,674.95 Current assets Inventories 10 0.00 Organic assets 11 0.00 Trade and other receivables 12 14,517,578.43 1,438,487.15 Available for sale financial assets 13 5,282,863.87 80 I.A.S. 2,564,043.84 0.00 0.00 575,393.38 935,946.31 0.00 0.00 0.00 96,423.59 4,171,807.12 0.00 0.00 15,956,065.58 5,282,863.87 ANNUAL FINANCIAL STATEMENTS Financial assets valued at fair value through the income statement Cash and cash equivalents Financial assets intended for distribution 14 15 16 Total assets EQUITY 0.00 944,118.48 0.00 20,744,560.78 25,434,042.85 1,438,487.15 920,812.20 0.00 944,118.48 0.00 22,183,047.93 26,354,855.05 Capital and reserves attributable to shareholders of the parent Share capital Share premium Own shares Fair value reserves Exchange differences Other reserves Retained earnings Equity related to financial assets intended for distribution Minorities Total equity LIABILITIES Long term liabilities Loans Deferred income tax Employee benefits Other provisions Liabilities from financial leasing contracts Financial assets subsidies Short term liabilities Suppliers and other liabilities Current income tax Short term loans Liabilities from financial leasing contracts Provisions and other liabilities Total liabilities Total equity and liabilities 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 8,354,400.00 3,941,804.84 0.00 0.00 0.00 519,194.87 962,457.02 0.00 13,777,856.73 0.00 13,777,856.73 0.00 0.00 0.00 0.00 0.00 0.00 0.00 8,738,786.00 1,452,844.67 1,464,555.45 0.00 0.00 11,656,186.12 11,656,186.12 25,434,042.85 3,126,756.36 3,126,756.36 3,126,756.36 229,115.27 159,000.00 107,196.57 495,311.84 -2,701,256.00 -2,701,256.00 -2,205,944.16 920,812.20 8,354,400.00 3,941,804.84 0.00 0.00 0.00 519,194.87 4,089,213.38 0.00 16,904,613.09 0.00 16,904,613.09 0.00 229,115.27 159,000.00 0.00 107,196.57 0.00 495,311.84 6,037,530.00 1,452,844.67 1,464,555.45 0.00 0.00 8,954,930.12 9,450,241.96 26,354,855.05 81 ANNUAL FINANCIAL STATEMENTS 2. Reconciliation of assets – liabilities and income statement between Greek and international standards for the year 2004. NEWSPHONE HELLAS S.A. Balance sheet of 31 December 2004- 9th Accounting Year from 1/1/2004 till 31/12/2004 31.12.2004 GAS ASSETS Non-current assets Tangible assets Intangible assets Investments in affiliated companies Deferred income tax Trade and other receivables Current assets Trade and other receivables Available for sale financial assets Cash and cash equivalents Total assets EQUITY 2,595,851.05 1,169,437.20 935,946.31 IFRS ADJUSTMENTS 266,085.55 -552,150.41 158,653.30 100,466.80 4,801,701.36 18,421,645.67 885,867.81 1,180,663.32 20,488,176.80 25,289,878.16 588,739.83 461,328.27 31.12.2004 IAS 2,861,936.60 617,286.79 935,946.31 158,653.30 100,466.80 4,674,289.80 19,010,385.50 885,867.81 1,180,663.32 21,076,916.63 25,751,206.43 Capital and reserves attributable to shareholders of the parent Share capital Share premium Other reserves Retained earnings Total equity LIABILITIES Long term liabilities Employee benefits provisions Subsidies of assets & Liabilities from financial leasing contracts 8,354,400.00 3,941,804.84 676,019.58 1,157,326.38 14,129,550.80 1,468,727.22 208,000.00 37,827.59 208,000.00 37,827.59 245,827.59 -1,317,487.15 0.00 0.00 64,260.61 7,280,104.43 2,062,335.68 500,400.10 64,260.61 9,907,100.82 10,152,928.41 25,751,206.43 0.00 Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions and other liabilities Total liabilities Total Equity and Liabilities 82 8,597,591.58 2,062,335.68 500,400.10 11,160,327.36 11,160,327.36 25,289,878.16 8,354,400.00 3,941,804.84 676,019.58 2,626,053.60 15,598,278.02 461,328.27 ANNUAL FINANCIAL STATEMENTS NEWSPHONE HELLAS S.A. INCOME STATEMENT 2004 01.01 31.12.2004 GAS Sales Cost of sales Gross profit Other income Distribution expenses Administrative expenses Other expenses Finance cost (net) Results from affiliated companies Profit (loss) before tax Income tax Net profit (loss) from continued operations Profit (loss) from discontinued operations Net profit (loss) for the period 22,740,291.02 -13,910,525.40 8,829,765.62 207,111.10 -2,279,895.54 -1,250,264.58 -140,197.38 -140,915.69 5,225,603.53 IFRS ADJUSTMENTS 306,145.15 725,801.84 102,356.05 1,037,115.54 7,923.11 2,179,341.69 01.01 31.12.2004 IAS 22,434,145.87 -14,636,327.24 7,797,818.63 104,755.05 -2,279,895.54 -2,287,380.12 -140,197.38 -148,838.80 5,225,603.53 3,046,261.84 -1,651,340.91 1,394,920.93 5,225,603.53 1,394,920.93 TABLE OF ADJUSTMENTS 01.01 31.12.2004 GAS Net results (profit) for the year Plus: Balance of prior years’ profit Less: prior years’ tax audit difference Total Less: Income tax Other taxes not included in the operating cost Deferred taxes Plus: prior years’ tax audit differences Profit for distribution The profit appropriation is performed as follows: Statutory reserve Dividends paid Retained earnings GAS Other taxes not included in the operating cost Plus: Tax audit differences Less : Deferred taxes IFRS ADJUSTMENTS 01.01 31.12.2004 IAS 5,225,603.53 962,457.02 -249,226.15 5,938,834.40 1,838,233.63 2,179,341.69 -425,500.36 -249,226.15 1,504,615.18 0.00 3,046,261.84 1,387,957.38 0.00 4,434,219.22 1,838,233.63 1,649.68 0.00 0.00 437,768.55 -249,226.15 1,316,072.78 1,649.68 -437,768.55 249,226.15 2,782,878.31 0.00 2,784,800.00 -1,468,727.22 1,316,072.78 156,824.71 0 2,626,053.60 2,782,878.31 4,098,951.09 156,824.71 2,784,800.00 1,157,326.38 4,098,951.09 Tax reconciliation 1,838,233.63 1,649.68 1,839,883.31 249,226.15 -437,768.55 1,651,340.91 83 ANNUAL FINANCIAL STATEMENTS 3. The table of adjustments of net equity as of 1-1-05 and 1-1-04, between Greek and international accounting standards. TABLE OF ADJUSTMENTS OF NET EQUITY AT THE BEGINNING OF PERIOD (01/01/2005 & 01/01/ 2004 RESPECTIVELY) BETWEEN GREEK ACCOUNTING STANDARDS (G.A.S.) AND INTERNATIONAL ACCOUNTING STANDARDS (I.A.S.) COMPANY 01/01/2005 01/01/2004 14.129.550,80 13.777.856.73 -208,000.00 -159,000.00 Total equity according to Greek GAAP Recording of a provision for employee benefits according to Law 2190/1920 Elimination of multi-year depreciation expenses because they did not meet the criteria of IAS 38 -552,150.41 -754,396.45 Adjustment to financial leases (difference between lease – interest and depreciation) Transfer of cost for provision of services in the year in which it occurred Transfer of respective income at the time in which it occurred 163,997.55 0.00 0.00 129,525.13 -626,000.00 2,064,487.15 Accounting incorporation of contingent loss from doubtful receivables from the nonliquidation of receivables resulting from the two previous years, but in 2004 indications were almost finalised -928,573.00 0.00 2,784,800.00 208,653.08 1,468,727.22 15,598,278.02 2,701,256.00 -229,115.47 3,126,756.36 16,904,613.09 Offsetting error from dividends payable Deferred tax differences Total adjustments Total Equity according to IAS 49. Rectifications in relations to published interim financial statements 1. Fixed investments (long term receivables) were decreased and respectively the short term receivables from deferred income tax were increased by 49,999.98, after separating receivables in short-term and long-term, which had not been made in the publication of brief quarterly financial statements. At the same time, short-term receivables (clients) rose by 1,467,312.85 due to an equal increase in income. (Transfer of income analogy from the year 2005 to 2004 which it regarded). 2. Long term liabilities were decreased and short term were respectively increased from financial leases by 64,260.61, after separating them to short term & long term respectively. At the same time, short term liabilities (suppliers) rose by 1,467,312.85 due to an equal increase in cost of sales (Transfer of cost from the year 2005 to 2004 which it regarded). 3. Balance sheet as of 31/12/2004 with the differentiations. Ι. BALANCE SHEET ASSETS Non-current assets Tangible assets Intangible assets Investments in affiliated companies Deferred income tax 84 Publication in the interim financial statements Publication on 31.12.05 Differentiations 31.12.2004 31.12.2004 31.12.2004 2,861,936.60 617,286.79 935,946.31 208,653.28 2,861,936.60 617,286.79 935,946.31 158,653.30 0.00 0.00 0.00 49,999.98 ANNUAL FINANCIAL STATEMENTS Trade and other receivables Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents Total assets EQUITY Capital and reserves attributable to shareholders of the parent Share capital Share premium Other reserves Retained earnings Total equity LIABILITIES Long term liabilities Deferred income tax Employee benefits provisions Investment subsidies & liabilities from financial leasing contracts Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions & other liabilities .-Liabilities from financial leasing contracts Total liabilities Total Equity and Liabilities 100,466.80 4,724,289.78 100,466.80 4,674,289.80 0.00 49,999.98 0.00 17,493,072.67 885,867.81 1,180,663.32 19,559,603.80 24,283,893.58 0.00 19,010,385.50 885,867.81 1,180,663.32 21,076,916.63 25,751,206.43 0.00 -1,517,312.83 0.00 0.00 -1,517,312.83 -1,467,312.85 8,354,400.00 3,941,804.84 676,019.58 2,626,053.60 15,598,278.02 15,598,278.02 8,354,400.00 3,941,804.84 676,019.58 2,626,053.60 15,598,278.02 15,598,278.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 208,000.00 0.00 208,000.00 0.00 0.00 102,088.20 37,827.59 64,260.61 310,088.20 245,827.59 64,260.61 5,812,791.62 2,062,335.64 500,400.10 7,280,104.43 2,062,335.68 500,400.10 -1,467,312.81 -0.04 0.00 0.00 64,260.61 -64,260.61 8,375,527.36 8,685,615.56 24,283,893.58 9,907,100.82 10,152,928.41 25,751,206.43 -1,531,573.46 -1,467,312.85 -1,467,312.85 For more complete information in paragraph 10 herein are included in detail and in summary the quarters of the balance sheet 31/12/2004. Kallithea, 05 April 2006 CHAIRMAN OF THE BOD MANAGING DIRECTOR ACCOUNTING MANAGER GEORGIOS THEODOSIS EFSTRATIOS APERGIS STAVROULA KILAKOU 85 ANNUAL FINANCIAL STATEMENTS 5.7. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 5.7.1. GENERAL INFORMATION The company “NEWSPHONE HELLAS S.A.” is active in the provision of services through the audiotext system (090, 11880) as well as through large specialised information systems ( eg. CSS, etc.). The said services are provided within the country and are addressed both to the private and public sector. The facilities of all three companies are on 280, Thiseos Avenue, 176 75, in the Municipality of Kallithea and their websites are www.newsphone.gr, www.callcenter.gr, www.noetron.gr. The Group companies are societes anonyms and the parent company “NEWSPHONE HELLAS S.A.” is listed in the Athens Stock Exchange since the financial year 2003. The group’s financial statements as of 31.12.2005 were approved by the Board of Directors of the parent company on 05-04-2006. 5.7.2. THE MAIN ACCOUNTING PRINCIPLES USED BY THE COMPANY 5.7.2.1. Basis of preparation of the financial statements The Group’s consolidated financial statements have been prepared according to the International Financial Reporting Standards (hereinafter IFRS) for the first time. The relative disclosures required by IFRS 1 are presented in Note 48. The financial statements have been prepared under the historic cost principal except for one small portfolio of shares of listed companies which was valued at fair value. The main accounting policies are described hereinafter. The preparation of the financial statements according to IFRS requires the use of estimates and judgments in the application of the Company’s accounting principles. These cases are described in notes of paragraph 4. 5.7.2.2. Consolidation Subsidiaries The consolidated financial statements include the financial statements of the company and the financial units controlled by the company (its subsidiaries) as of 31 December 2005. Control is achieved wherever the company has the power to determine financial and operating decisions of a financial unit in order to benefit from its activities. At the acquisition of a company the assets, capital and contingent liabilities of the company are valued at fair value on the date of the acquisition. The acquisition cost of a subsidiary by the amount exceeding the fair value of the acquired net asset (assets – liabilities – contingent liabilities), is recorded as goodwill at the use when the acquisition occurred. In case the acquisition cost is less than the above fair value this difference is recorded in the income statement of the year in which the acquisition occurred. Minority rights are recorded analogically at their fair value. In next years any losses are allocated to minority by analogy plus minority rights. The results of subsidiaries acquired or sold within the year, are included in the consolidated income statement of the year from or till the date of purchase or sale respectively. The financial statements of subsidiaries are adjusted in order to be prepared according to the accounting 86 ANNUAL FINANCIAL STATEMENTS policies used by the Group. Intercompany transactions, intercompany balances and income and expenses occurring within the company are eliminated at consolidation. 5.7.2.3. Segment reporting Business segment is defined as a group of assets and liabilities that are engaged in providing individual products or services that are subject to risks and returns that are different from those of other business segments. Geographical segment is a geographical area, in which products or services are provided that are subject to risks and returns that are different from those of other geographical areas. 5.7.2.4. Foreign currency translation Transactions and balances Transactions in foreign currency are converted to the functional currency based on exchange rates prevailing at the date of the transactions. Gains and losses from exchange differences arising from the conversion of monetary assets expressed in foreign currency within the period and at the date of the balance sheet with existing exchange rates, are recorded in the income statement. 5.7.2.5. Tangible assets All property, plant and equipment, except for investment property (which is not depreciated is shown initially at cost less subsequent depreciation and impairment. Cost includes expenditure that is directly attributable to the acquisition of the items. Cost may also include gains or losses from hedging of exchange risk at the purchase of these assets which had been recorded at an equity reserve. Posterior expenses are charged as an increase of the fair value of the tangible assets or as an independent asset only to the extend that these charges offset an increase in future financial benefits expected to occur from the use of the asset and their cost can be measured reliably. All repairs and maintenance are charged to the income statement during the financial period in which they incurred. At the sale of tangible assets, the differences between the consideration received and the book value are recorded as gains or losses to the income statement. The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount. Depreciation of other tangible assets is calculated with the straight line method through their useful lives as follows: Buildings Mechanical equipment Vehicles Other equipment 30-40 12-15 4-6 5-7 YEARS YEARS YEARS YEARS 87 ANNUAL FINANCIAL STATEMENTS 5.7.2.6. Borrowing costs Borrowing costs related to raising working capital are recorded to the income statement in the year in which they incurred. 5.7.2.7. Intangible assets Brands and licenses Brands and licenses are valued at cost less depreciation. Depreciation is valued with the straight line method during the useful life of these assets which is about 10-15 years. Computer software and licenses Software licenses are valued at acquisition cost less depreciation. Computer software are amortised using the straight-line method over their estimated useful lives (3 -5 years). Expenses required for the development and maintenance of software are recorded as expenses when they occur. Expenses made for the development of specific software controlled by the group are recorded as intangible assets when the following conditions are fulfilled: a) a specific asset is created, b) there is evidence that the asset created will bring financial benefits and c) the development cost can be reliably measured. Such expenses include employee remuneration and general expenses analogy. Self-developed software is depreciated at its useful life which is 3-5 years. 5.7.2.8. Impairment of assets except for goodwill Assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment . Assets that are subject to amortisation or depreciation are reviewed for impairment whenever there are indications that the carrying amount may not be recoverable. If the recoverable amount is lower than unamortised value then the unamortized value is reduced to the amount of the recoverable. Impairment losses are recorded as expenses in the period in which they occur if the asset has not been readjusted. 5.7.2.9. Construction contracts When the result of a construction contract can be reliably valuated, income and expenses are recorded in relation to the percentage of completion of the project at the balance sheet date. More specifically at the balance sheet date the realised and estimated costs are compared and the percentage of completion of the construction contract is determined. In the case where the result of one construction contract may not by reliably valuated, contractual income is recognized only to the extent that the contractual cost may be recovered. When contractual costs may exceed contractual income, the loss expected is directly recorded at expenses. 88 ANNUAL FINANCIAL STATEMENTS 5.7.2.10. Investments The company’s investments are classified in the following categories: Available for sale financial assets This category mainly includes listed shares and repos. Investments are initially recorded at cost which is increased by expenses directly attributed to the transaction, except the assets valued at fair value with changes recorded to the income statement. Loans and receivables This category includes non-derivative financial assets with fixed or defined payments which are not negotiated in active markets. They are created when the group gives money or provides goods and services and there is no intention of selling these assets. 5.7.2.11. Inventories Merchandise inventories are value at the lowest value between the acquisition cost and the net realizable value. The acquisition cost is defined with the weighted average cost method. The cost of merchandise includes their invoicing value plus any special purchase expenses. The cost of borrowings is not included in the acquisition cost of inventories. The net realisable value is calculated according to current selling prices of inventories within the framework of the company’s normal operation after deducting any selling expenses when needed. 5.7.2.12. Trade receivables Trade receivables are recorded at their carrying amount when they are not characterised as long term. The impairment losses, i.e. when there is objective evidence that the Company is unable to collect all the amounts owed based on the contractual terms, are recognized in the income statement. The relevant loss is immediately transferred to the period’s profit and loss. 5.7.2.13. Cash and cash equivalents Cash and cash equivalents include cash in the bank and in hand as well as short term (up to 3 months) highly liquid and low risk investments. 5.7.2.14. Share capital Common shares are recorded to equity. Necessarily reimbursable privileged shares are classified as liabilities. Expenses incurred for the issuance of shares reduce, after deducting the relevant income tax, the proceeds from the issue. Expenses related to the issuance of shares for the purchase of companies are included in the acquisition cost of the company acquired. The cost of acquisition of own shares reduced by the income tax (when it is the case) is deducted from group equity until the shares are sold or cancelled. Any gains or losses from the sale of own shares net of any directly attributable incremental transaction costs and the income tax, if that is the case, is included in equity reserve. 89 ANNUAL FINANCIAL STATEMENTS 5.7.2.15. Borrowings Borrowings for working capital are recorded at book value and at the end of the year the debit interests till the end of the year are calculated. 5.7.2.16. Deferred income tax Deferred income tax is determined according to the liability method which results from the temporary differences between the book value and the tax base of assets or liabilities. Deferred income tax is determined with tax rates prevailing at the balance sheet date. Deferred tax assets are recognized to the extent that there will be a future tax profit to be set against the temporary difference that creates the deferred tax asset. Deferred income tax is recognized for the temporary differences that result from investments in subsidiaries and associates, except for the case where the reversal of the temporary differences is controlled by the Group and it is possible that the temporary differences will not be reversed in the foreseeable future. 5.7.2.17. Employee benefits Short term benefits Short-term employee benefits (except post-employment benefits) monetary and in kind are recognized as an expense when they accrue. Post-employment benefits Post employment benefits for employees of the company and its subsidiary NOETRON S.A. are calculated according to Law 2112 and the relative amount is reviewed at the end of the financial year. If this amount is higher or lower of the amount of the previous year, then the difference is recorded to the income statement of this year. For the subsidiary company CALL CENTER S.A., which is also characterised as a labour-intensive company an actuarial study is performed which includes both defined contribution schemes and defined benefits. The accrued cost of defined contribution schemes is booked as an expense in the period to which it refers. The liability recorded in the balance sheet for defined contribution schemes is the carrying amount of the commitment less the fair value of the assets of the scheme and the changes arising from unrecorded actuarial gains and losses and the cost of service. The commitment of the defined benefit is calculated annually by an independent actuary with the use of the projected unit credit method. The yield of long-term Greek Government Bonds is used as a discount rate. 5.7.2.18. Provisions Provisions for doubtful receivables are recorded when: - There is a legal obligation as a result of past events, - It is likely that an outflow will be required for the settlement of the commitment and, - The required amount can be reliably measured. 90 ANNUAL FINANCIAL STATEMENTS 5.7.2.19. Income recognition Income is recognized at fair value of sales of goods and services before VAT and other taxes and after rebates and returns. Intercompany income is eliminated. Income recognition is performed as follows: Provision of services Income from provision of services are valued according to the stage of completion of the service in relation to its estimated total cost. In some cases some differentiations occurred. 5.7.2.20. Leases The leases through which the lessors undertake in effect all risks and rewards of ownership are classified as operating leases. The other leases are classified as financial leases. Lessor Operating leases revenues are recognized as income using the straight-line method during the period of the lease. Lessee Lease payments through operating leases are recorded in expenses using the straight-line method during the period of the lease. Assets held under financial leases are recorded as assets of the group valued at the inception of the lease at the lower of the asset and the present value of the minimum lease payments. The relevant liability to the lessor is booked as a financial leasing liability. Lease payments are allocated as finance cost and liability settlement in a way to produce a steady interest rate to each balance of the liability. Financial income is recorded in expenses. 5.7.2.21. Dividend distribution Dividend distribution to company shareholders is recorded as a liability to the consolidated financial statements when the distribution is approved by the Ordinary Shareholders Meetings of the Group companies. 5.7.2.22. Grants Government grants related to fixed assets are recorded to the Capital & Liabilities as retained earnings and are transferred to the income account according to the useful life of the relevant assets. 91 ANNUAL FINANCIAL STATEMENTS 5.7.3. FINANCIAL RISK MANAGEMENT The group is exposed through its transaction activity to market risks, credit risks, liquidity risks and cash flow risks. The group manages the above risks through procedures of the competent department. More specifically: • Market risk: In this case, the group is not exposed to foreign currency risks because it does not transact with foreign companies for the time being. Moreover, it is not involved in any transactions of securities and therefore it is not exposed to price risks. As regards the interest rate risk, the group management deems that it can control it. • Credit risk: Given that the groups major clients are the Greek State, public legal entities and the companies of fixed and mobile telephony, the collection of its receivables is not doubted. • Liquidity – cash flow risk: Due to the fact that the Greek public sector and the public legal entities (Social Security organizations), which are among the Group’s major clients, do not settle their obligations on time, mainly due to bureaucratic procedures and to the fact that in many cases matters regarding the readjustment of the budget for projects already delivered, the group faces great problems of liquidity given that a substantial cost in the provision of services is the employee remuneration. Moreover, for the audiotex services the group is obliged to make substantial down payments to TV channels, which are its suppliers. Furthermore, in order to promote its new services (11880) the Group must proceed to advertisements which are very costly and for which down payments are often necessitated. 5.7.4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS OF THE MANAGEMENT 5.7.4.1. Useful lives of its fixed equipment which is state-of-the-art The Group defines the estimated useful lives and the relevant depreciations of its fixed equipment. This estimate is based on expected income by the use of this equipment. Please note that this equipment is mainly electronic and may be significantly modified according as a result of technological innovations and competitors’ actions. The management of the parent company shall increase depreciation when the useful lives are less than previous estimates it will decrease the value of assets considered technologically obsolete or that of assets which are no longer of strategic importance and are abandoned or are going to be sold. 5.7.4.2. Employee post-employment benefits The Group in order to calculate the employee post-employment benefits used the provisions of Law 2112 and not an actuarial study, both for the parent company and the subsidiary NOETRON S.A. Within the next financial year it intends to proceed to such a study which may increase the said liability. For the time being it is not in the position to determine with accuracy the possible charge but in any case it will not have any significant consequences on the group. 92 ANNUAL FINANCIAL STATEMENTS 5.7.4.3. Future tax charges The parent company “NEWSPHONE HELLAS S.A.” has been tax audited through FY 2002, and its subsidiary “CALL CENTER HELLAS S.A. through FY 2001, while its subsidiary “NOETRON S.A.” has not been tax audited since its establishment in 2003. Therefore, the group’s tax liabilities have not been considered as final for the unaudited years 2002- 2005. When these years have been definitely audited, additional tax liabilities may arise for the group, even if the group companies abide to tax legislation. The group cannot reliably and fairly calculate its contingent tax obligations. 5.7.4.4. Estimated impairment from company trade receivables The parent company’s management estimated that the loss from possible non-collection of group receivables amounts to approximately 1058 th.€ , for which it made a relevant provision during the year 2004. In redefining the said provision within 2005, it was deemed that there was no reason up to now to increase the said provision. Group receivables from Public sector clients for services rendered (10 mil. €) are deemed to be collectible and besides the Group has a written confirmation from its clients for the provision of the project. At the same time, the parent company filed a lawsuit against them for unjust enrichment and is sure that those amounts will be collected. Besides, the company and its subsidiaries continue to render the same services to the same clients through signed contracts this time. Moreover, the company has extended experience and know-how in the field. 5.7.4.5. Estimates of the management for group legal cases. The outstanding legal cases against and in favour of the company are as follows 1. Decision of the Athens Court of First Instance 5309/2005 against the company εταιρείας and in favour of the prosecutor MOBILEPHONIA BV for the amount of 469,468.53€. The company has appealed against the above decision. According to the opinion of the company’s Legal Consultant, the appeal stands many chances of success and therefore this case is not expected to harm the company’s financial standing. 2. The company filed a lawsuit against the Ministry of Internal Affairs and the Agricultural Insurance Organisation for owing to the company 9,534,044,35 €. The relevant project has been delivered, the invoices for provision of services have been received by the Ministry of Internal Affairs, the relevant services have been received without any reserves and the State Legal Council has recognized the debt. According to the opinion of the company Legal Consultant, even within the framework of unjust enrichment the collection of these receivables is very likely. 3. The Hellenic Telecommunications Organisation (OTE) has filed a lawsuit against the company, claiming the amount of 2,929,728 €, mainly for the company’s advertising campaign for the directory assistance service 11880, which at its opinion is illegal and misleading. The discussion of the lawsuit has been set for 8-3-2006. 4. The company has filed a lawsuit against the Hellenic Telecommunications Organisation (OTE) by which it claims and substantiates consequential damages caused by OTE by paying increased amounts for more advertising and defamation in the press of 7,166,717€. The discussion of the lawsuit is set for 17-5-2006. The company’s Legal Consultant deems that these cases will be judged as one and that the final outcome will be positive for the company. 93 ANNUAL FINANCIAL STATEMENTS 5. Against the company Call center a lawsuit has been filed by the former doctor of the company for indemnity for moral damage which will stand trial on 2-3-2006. According to our Legal Consultant the said trial won’t have a negative outcome for the company since the company proceeded to his dismissal according to work legislation. 6. The company Noetron has no outstanding legal cases exist against. Following the above, the company’s management, taking into account the opinions of the Legal Consultant, deems that the abovementioned outstanding legal cases will not have a negative effect on the Group’s financial standing. 5.7.5. SEGMENT REPORTING The company is not liable to provide segment reporting because it is active in the provision of telephone services and is only addressed to the Greek territory. 94 ANNUAL FINANCIAL STATEMENTS 5.7.6. DETAILED PRESENTATION OF GROUP FIGURES 1. Tangible fixed assets Note 1.1.2004 Cost or estimate Accumulated depreciation Net book value Transactions 2004 Balance at the beginning Leasing additions Transfers 2004 Additions Sales Mechanical equipment Vehicles Other equipment Total 384,761.72 -102,169.21 282,592.51 2,659,810.14 -772,922.30 1,886,887.84 99,515.83 -34,119.75 65,396.08 1,126,743.28 -543,564.06 583,179.22 4,270,830.97 -1,452,775.32 2,818,055.65 282,592.51 84,266.38 44,696.76 100,020.35 1,886,887.84 404,564.10 1,139,596.28 172,031.82 -21,926.82 65,396.08 583,179.22 28,568.00 -434,263.83 312,749.40 -18,085.91 2,818,055.65 517,398.48 750,029.21 584,801.57 -40,012.73 -37,335.23 -151,980.42 100,370.56 -88,945.09 -60,898.30 413,342.47 -90,820.00 -516,339.18 2,822,013.62 -10,946.64 54,449.44 -128,855.57 443,661.87 -90,820.00 -717,039.69 3,733,467.38 613,745.21 -200,402.74 413,342.47 4,263,255.52 -1,441,241.90 2,822,013.62 99,515.83 -45,066.39 54,449.44 1,015,710.94 -572,049.07 443,661.87 5,992,227.50 -2,258,760.10 3,733,467.38 413,342.47 2,912,833.62 908,763.70 54,449.44 443,661.87 12,438.40 17,519.00 1,092,551.78 39,865.70 -4,800.00 10,869.41 -1,958.15 3,824,287.40 921,202.10 0.00 1,160,805.89 -6,758.15 -205,795.06 -79,056.88 160.74 39,610.59 34 Change in accumulated depreciation 2004 Intercompany eliminations Period’s depreciation Net book value 31.12.2004 Cost or estimate Accumulated depreciation Net book value Transactions 2005 Balance at the beginning Leasing additions Acquisition of subsidiary Additions Sales Plots – buildings 38 33 34 Reductions from returns and destructions Change in accumulated depreciation 2005 Intercompany eliminations Period’s depreciation Net book value 31.12.2005 Cost or estimate Accumulated depreciation Net book value 38 -284,851.94 5,026.07 44,797.40 -63,884.70 366,976.77 -207,320.00 -699,102.38 3,802,092.40 -9,080.85 40,988.00 -127,484.00 342,553.60 -207,320.00 -899,551.93 4,552,610.77 631,264.21 -264,287.44 366,976.77 5,942,276.42 -2,140,184.02 3,802,092.40 55,524.65 -14,536.65 40,988.00 1,037,060.60 -694,507.00 342,553.60 7,666,125.88 -3,113,515.11 4,552,610.77 Depreciation for the year 2004 increased by 536,783.45 € the cost of goods sold and by 180,256.24 € the administrative expenses. Depreciation for the year 2005 increased by 707,794.94 € the cost of goods sold and by 191,756.99 € the administrative expenses. Acquisition through Leasing, were presented at fair value according to IAS 17. 95 ANNUAL FINANCIAL STATEMENTS The group does not have any properties and therefore no encumbrances. 4. Intangible assets INTANGIBLE ASSETS Note Licenses Other rights Software Total 1.1.2004 Cost or estimate 600,090.52 123,258.18 444,789.35 1,168,138.05 Accumulated depreciation -40,877.98 -66,822.80 -116,679.58 -224,380.36 Net book value 559,212.54 56,435.38 328,109.77 943,757.69 Balance at the beginning 559,212.54 56,435.38 328,109.77 943,757.69 Leasing additions 172,764.16 -829,600.77 -705,332.45 479,918.74 645,890.74 -16,800.00 -16,800.00 54,037.67 54,037.67 Transactions 2004 Transfers 2004 Additions Sales 63,900.00 124,268.32 165,972.00 34 Change in accumulated depreciation 2004 -65,439.28 -25,888.78 -6,828.71 -98,156.77 832,509.42 218,714.92 8,836.70 1,060,061.06 Cost or estimate 938,826.68 311,426.50 78,307.32 1,328,560.50 Accumulated depreciation -106,317.26 -92,711.58 -69,470.62 -268,499.46 Net book value 832,509.42 218,714.92 8,836.70 1,060,061.06 832,509.42 218,714.92 8,836.70 1,060,061.06 Intercompany eliminations 38 236,664.16 Period’s depreciation 31.12.2004 Transactions 2005 Balance at the beginning Leasing additions Acquisition of subsidiary 26,050.48 26,050.48 33 Additions 0.00 570.57 100,000.00 10,798.51 111,369.08 Sales 34 0.00 Discontinued operations 18 0.00 Period’s depreciation 38 Net book value -161,022.40 -56,711.45 -14,572.73 -232,306.58 672,057.59 288,053.95 5,062.48 965,174.02 31.12.2005 Cost or estimate 939,397.25 437,476.98 89,105.83 1,465,980.06 Accumulated depreciation Net book value -267,339.66 -149,423.03 -84,043.35 -500,806.04 672,057.59 288,053.95 5,062.48 965,174.02 Depreciation for the year 2004 of 87,161.04 € are included in the cost of goods sold and of 10,995.73 € in administrative expenses. Depreciation for the year 2005 of 194,463.5 € are included in the cost of goods sold and of 37,843.08 € in administrative expenses. 96 ANNUAL FINANCIAL STATEMENTS 6. Deferred income tax Deferred tax receivables are compensated with deferred tax liabilities when there is a legal right for compensation and both are subject to the same tax authority. The compensated amounts are as follows: Deferred tax receivables: Recoverable after 12 months Recoverable within 12 months Deferred tax liabilities Recoverable after 12 months Recoverable within 12 months 2005 2004 -229,676.58 -55,766.76 -285,443.34 -302,918.52 -64,055.50 -366,974.02 147,376.55 38,791.56 186,168.11 99,275.23 90,398.19 13,347.92 103,746.11 -263,227.91 Presentation in the balance sheet BALANCE SHEET Long term receivables Short term receivables 2005 229,676.58-147,376.55=82,300.03 55,766.76-38,791.56=16,975.20(12.34) 2004 302,918.52-90,398.19=212,520.37 64,055.50-13,347.92=50,707.58 Α. DEFERRED TAX LIABILITIES DEFERRED TAX LIABILITIES Balance at the beginning 1.1.04 Plus additions for the year Balance 31/12/04 Balance at the beginning 01.01.05 Plus period’s additions Balance 31/12/05 Leasing 59,707.68 44,038.43 103,746.11 103,746.11 64,496.71 168,242.82 Β. DEFERRED SHORT TERM LIABILITIES 2005 From valuation of commercial portfolio of 17,925.29 C. DEFERRED COMPENSATED TAX RECEIVABLES FROM THE SETTLEMENT OF INCOME-EXPENSES BETWEEN THE YEARS 2003-2004 Balance 01/01/2004 Less deferred tax receivables 2004 Balance 31/12/2004 503,470.30 503,470.30 0.00 Therefore the negative deferred tax for the year 2004 503.470,30 97 ANNUAL FINANCIAL STATEMENTS D. DEFERRED TAX RECEIVABLES Balance at the beginning 01.01.04 plus/less transactions for the year Balance 31.12.04 Balance at the beginning 01.01.05 plus/less transactions for the year Balance 31/12/05 Establishment Expenses 281,021.40 -75,215.18 205,806.22 205806.22 -66576.67 139229.55 Employee benefits 110,950 50,217.80 161,167.80 161,167.80 -14954.01 146,213.79 Total 391,971.40 -24,997.38 366,974.02 366,974.02 -81530.68 285,443.34 DEFERRED TAXES TO THE INCOME STATEMENT From leasing From valuation of commercial portfolio From settlement of income-expenses From establishment expenses and employee benefit provision Total 2005 64,496.71 17,925.29 2004 44,038.43 81,530.68 163,952.68 -503,470.30 24,997.38 -434,434.51 2005 119,534.00 119,534.00 2004 172,283.36 172,283.36 2005 26,326,634.62 -1,057,573 25,269,061.62 834,993.94 3,591,179.38 1,039,507.95 30,734,742.89 92,010.12 2004 13,541,834.3 -1,057,573 12,484,261.30 2,447,673.33 4,703,037.1 1,416,222.66 21,051,194.39 121,604 1,039,507.95 29,603,224.82 1,416,222.66 19,513,367.73 10. Inventories Noetron Total 12. Trade and other receivables Clients Less: impairment provisions Contributions Down payments Receivables from affiliated parties Less: Long term part Short term part Less consolidation records Total The group recognized a loss of 1,057,573.00 € for impairment of receivables during the year 2004. The loss has been included in the administrative expenses of the income statement. The amounts of long term receivables represent guarantees granted mainly for leases. 98 ANNUAL FINANCIAL STATEMENTS 13. Available for sale financial assets Available for sale financial assets include the following: Listed shares: Repos 2005 97,774.63 401,513.09 499,287.72 2004 78,506.90 807,360.91 885,867.81 2005 69,826.64 2,462,274.46 2,532,101.1 2004 134,551.64 1,841,389.6 1,975,941.24 15. Cash and cash equivalents Cash in hand Sight deposits 17,18,22,23,25 Equity accounts analysis III. STATEMENT OF CHANGES IN EQUITY OF THE GROUP ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT Share capital Balances 01.01.04 Share premium 8,354,400.00 3,941,804.84 Result of the year 2004 Other reserves Retained earnings MINORITY Total 519,194.87 4,700,703.35 17,516,103.06 160,040.19 1,122,218.38 1,282,258.57 -2,701,256.00 -2,701,256.00 Minority rights Total equity 749,855.38 16,766,247.68 Total profit for the year Dividends paid Balances 31.12.04 8,354,400.00 3,941,804.84 679,235.06 3,121,665.73 16,097,105.63 671,033.88 15,426,071.75 Balances 01.01.05 8,354,400.00 3,941,804.84 679,235.06 3,121,665.73 16,097,105.63 671,033.88 15,426,071.75 Period’s results 191,227.80 Intercompany elimination for acquisition of a shareholding in a subsidiary Total profit for the year 2005 Dividends paid Balances 31.12.05 8,354,400.00 3,941,804.84 3,660,171.90 3,851,399.70 -2,412,000.00 -2,412,000.00 -2,784,800.00 -2,784,800.00 870,462.86 1,585,037.63 14,751,705.33 441,603.17 14,310,102.16 17. Share capital The share capital consists of 27,848,000 common shares listed in the ATHEX of a nominal value of 0.30€. 99 ANNUAL FINANCIAL STATEMENTS 28. Employee benefit provisions Balance at the beginning 01.01.04 Changes for the year 2004 Balance 31.12.04 Balance at the beginning 01.01.05 Changes for the year 2005 Balance 31.12.05 460.480,00 460,480.00 460.480.00 (46.729.86) 413.750.14 The group in order to calculated the employee benefits provision for the parent company and the subsidiary NOETRON used the provisions of Law 2112 and not an actuarial study. Within the next year it intends to proceed to such a study with possible consequence the increase of this liability. For the time being the management is not in the position to define precisely the possible charge but in any case it may not have any significant consequences on the company. 30. Financial leasing contract liabilities Tangible assets include the following amounts which the company holds as a lessee based on financial leases. Cost of capitalization of financial leases Accumulated depreciation Net book value 2005 2,233,261.84 639,380.71 1,593,881.13 2004 1,286,009.06 317,194.91 968,814.15 2005 2004 513,715.77 364,461.40 582,197.20 1,095,912.97 307,935.58 672,396.99 Financial leasing liabilities Long term liabilities Financial leasing liabilities Short term liabilities Financial leasing liabilities Total liabilities Financial leasing liabilities are ensured with by leased fixed assets are returned to the lessor in case the lessee is unable to settle its liabilities. Financial leasing liabilities – Minimum lease payments: Up to one year From 1 to 5 years After 5 years Future financial cost charges to financial leases 100 2005 2004 635,592.75 535,803.75 340,404.53 379,968.81 1,171,396.5 75,484.13 1,246,881.63 720,373.34 49,434.35 769,807.69 ANNUAL FINANCIAL STATEMENTS The carrying amount of the financial leasing liabilities is as follows: 2005 582,197.20 513,715.77 0.00 1,095,912.97 2004 307,935.58 364,461.40 0.00 672,396.98 2005 7,821,790.22 1,039,507.95 3,234,241.95 293,960.57 1,043,214.49 11,346,286.20 2004 5,206,357.33 1,416,222.66 1,871,627.69 91,300.58 1,419,680.39 7,165,827.87 Financial year 2005 5,683,647.50 118,914.26 5,802,561.76 *32% 1,856,819.77 2,271.81 864,054.46 426,380.00 782,029.52 2,726.22 1,353,412.85 Financial year 2004 5,386,603.91 32,396.31 5,419,000.22*35% 1,896,650.08 3,030.86 498,584.51 154,985.59 889,693.83 3,637.03 2,139,441.70 Financial year 2005 2,500,000.00 5,903,667.37 944,140.12 9,347,807.62 Financial year 2004 0.00 500,400.10 638,959.39 1,139,359.49 Up to 1 year From 1 to 5 years After 5 years 31. Suppliers and other liabilities Suppliers Amounts due to affiliated parties (Note 35) Social Security Organisation and taxes paid Accrued expenses Less consolidation records 32. Current income tax Current income tax for the year 2005 amounts to 1,353,412.85 € as follows: Results for the year according to GAS Plus final accounting differences Total Income tax for the year 2005 Plus additional tax Less downpayment of the previous year Less withheld taxes Plus down payment for the year 2005 Plus stamp duties Current income tax 33. Short term loans Short term Bank loans Other loans (concession of contracts) Loans from concession of receivables –cheques Total loans Borrowings for the year 2005 were increased mainly because the liquidation of receivables mainly from the clients of the public sector was delayed. 70% of loans arises from contract concession from these clients. Their valuation was performed at fair value as of 31-12-2005. 10 1 ANNUAL FINANCIAL STATEMENTS 35. Income from sales Group income analysis Income from sales Sales of services Sales of merchandise Less elimination Total 2005 39,896,228.05 69,313.53 ( 5,800,382.99) 34,165,158.59 2004 31,244,913.33 431,975.23 (3,644,064.26) 28,032824.30 2005 2,618.81 60,124.05 62,742.86 2004 31,712.99 73,220.18 104,933.17 37. Other income Other income Credit interests Investment income Total 36.38,39,40,41 Income statement analysis GROUP 31/12/05 PRODUCTION 20 60 61 62 63 64 65 66 68 64 72 74 75 Inventories Wages and personnel expenses Third party fees Third party provisions Taxes – duties Sundry expenses Taxes & related expenses Fixed asset depreciation Exploitation provision Expenses – loss from participations & securities Sales of other inventories Subsidies & sundry proceeds Income from other after-care operations ADMINISTRATION DISTRIBUTION RESEARCH & FINANCIAL TOTAL OTHER 0.00 0.00 59,416.98 76,026.85 0.00 9,373,065.18 0.00 0.00 1,410,675.47 22,399.60 0.00 10,845,547.12 532.19 0.00 117,932.53 9,177.88 0.00 4,738,916.93 0.00 627,460.59 627,460.59 0.00 0.00 1,131,858.51 0.00 0.00 53,270.14 59,416.98 7,664,814.37 256,619.38 10,276,434.89 9,957.94 88,475.40 0.00 910,351.55 -46,729.86 0.00 1,113,143.46 1,071,593.84 459,882.26 106,187.35 485,484.92 0.00 211,744.50 100,000.00 0.00 519,080.50 82,462.25 86,830.37 1,255.05 4,155,778.73 0.00 9,762.46 0.00 0.00 0.00 0.00 38,407.42 0.00 38,407.42 0.00 0.00 -235.00 -12,637.83 0.00 0.00 0.00 0.00 0.00 0.00 -235.00 -12,637.83 0.00 -30,220.64 0.00 0.00 0.00 -30,220.64 19,219,340.65 3,504,942.86 4,855,169.36 146,543.94 627,460.59 28,353,457.40 PRODUCTION ADMINISTRATION DISTRIBUTION RESEARCH & OTHER FINANCIAL ΟΜΙΛΟΣ 31/12/04 TOTAL 20 Inventories 1,539,569.87 0.00 0.00 0.00 0.00 1,539,569.87 60 Wages and personnel expenses 7,071,232.55 1,447,964.98 545,589.65 97,936.65 0.00 9,162,723.83 61 Third party fees 70,745.00 344,519.27 75,597.00 0.00 0.00 490,861.27 62 Third party provisions 8,918,683.27 474,917.85 225,283.20 20,656.02 0.00 9,639,540.34 63 Taxes – duties 7,430.54 8,762.24 0.00 441.47 0.00 16,634.25 64 Sundry expenses 135,629.29 255,029.57 1,749,210.99 5,701.54 0.00 2,145,571.39 65 Taxes & related expenses 0.00 0.00 0.00 0.00 215,276.33 215,276.33 102 ANNUAL FINANCIAL STATEMENTS 66 Fixed asset depreciation 609,344.06 172,546.87 11,343.59 0.00 0.00 793,234.52 68 Exploitation provision 143,480.00 1,057,573.00 0.00 15,461.70 0.00 1,216,514.70 81-82 Extraordinary & non-operating 0.00 -23,539.82 0.00 0.00 0.00 -23,539.82 64-10, Expenses – loss from 11,12 participations & securities . 0.00 0.00 0.00 0.00 0.00 0.00 74 Επιχορ.&διαφ.έσοδα 0.00 -19,756.50 0.00 0.00 0.00 -19,756.50 75 Εσοδα παρεπ.ασχολιών -35,603.78 0.00 0.00 0.00 -35,603.78 3,682,413.68 2,607,024.43 140,197.38 0.00 18,496,114.58 215,276.33 25,141,026.40 Please note that the amounts presented in the accounts 74,75 regard: Income from subsidized seminars, which were transferred deductively of the account “wages” (60) which included labour cost and income from leases which come from subleasing already leased areas of the company which were transferred deductively of the lease expense. 43. Income tax Income tax for the year 2005 amounts to 1.941.566,33 € as follows : Period’s results according to IFRS Income tax IFRS Less income tax GAS (reformed) Difference Financial year 2005 5,874,444.05 2,023,044.35 1,859,091.57 163,952.68 Financial year 2004 2,996,731.07 1,714,472.50 1,899,680.94 185,208.44 The difference of the year 2005 regards deferred taxes. The difference of the year 2004 regards negative deferred taxes of 434.434,51 and prior years’ tax audit differences of 249,226.15. The financial year 2004 includes tax audit differences of 250 th. which were rendered definite by a tax audit performed in that year. The weighted average tax rate was 32% for the financial year 2005 and 35% for 2004. Earnings per share Basic Earnings per share basic are calculated by dividing the profit attributable to the shareholders of the parent with the weighted average number of common shares within the period, except for own common shares purchased by the company (treasury stock) (Note 19). Profit attributable to shareholders of the parent (from continued operations) Weighted average number of shares (in thousand) Earnings per share basic 2005 3,851,399.70 27,848,000.00 0.14 2004 1,282,258.57 27,848,000.00 0.05 10 3 ANNUAL FINANCIAL STATEMENTS Dividends per share Dividends paid in 2005 and 2004 amounted to 0.10 € per share respectively. For 2005 the Board of Directors has proposed to the Shareholders Meeting a dividend of 0.10 € (2,784,800.00) . This dividend is not recorded as a liability to the financial statements. Acquisition of a subsidiary On 5/4/2005 the Group acquired 20% of the share capital of the company CALL CENTER, to which it already held 50% by paying 2,412,000.00 €. The subsidiary “CALL CENTER HELLAS S.A.” is operating mainly for the parent company, at least for the time being, due to the high specialization of the personnel in the provision of services it renders to the parent company. Besides this is the reason which lead the parent company to increase its share of participation to the subsidiary, since new projects are tendered and the parent wants to participate. Net assets and goodwill acquired were valued by an international audit firm and the acquisition cost was booked not in individual assets but in the preexisting acquisition cost of 50%. Company participations are as follows: 2005 COMPANY HEADQUARTERS SHARE OF PARTICIPATION CALL CENTER SA NOETRON SA GREECE GREECE 70% 75% 2004 ACQUISITION COST 3,122,946.31 225,000.00 3,347,946.31 SHARE OF PARTICIPATION 50% 75% ACQUISITION COST 710,946.31 225,000.00 935,946.31 Transactions with affiliated parties The group is controlled by the parent company NEWSPHONE HELLAS S.A. which is headquartered in Greece. The following figures regard transactions with affiliated parties. Sales of services Sales of services and products 2005 5,800,382.99 2004 3,644,064.26 2005 5,458,386.45 251,400.70 5,709787.15 2004 3,449,756.25 96,047.60 3,545,803.85 Purchase of services Purchase of services Wages and leases expenses The difference between the above data of the year 2005 has had an impact on the fixed assets by 101.421, the equity by 97.714,46 and has reduced liabilities by 3.706,54. 104 ANNUAL FINANCIAL STATEMENTS Balances at the end of period resulting from the sales of services and other transactions Affiliated parties receivables 2005 1,039,507.95 2004 1,416,222.66 The remunerations paid in 2005 to company and group higher executives amounted to 689,308.34 € and 1,005,968.59 € respectively while the relative amounts paid to BoD members are 300,000.00€ . Commitments Analysis of commitments LETTERS OF GUARANTEE 31/12/2005 Α.Α. BANK 1 EUROBANK 2 PROBANK 3 ATTIKI TOTAL AMOUNT 2,225,571.78 1,117,333.5 960,784.52 4,303,689.8 Commitments from operating leases of the Group as a lessee The group leases several shops, offices. The leases are subject to several terms, readjustment clauses and renewal rights. Total future payable leases according to non-reversible operating leases are as follows: COMMITMENTS FROM OPERATING LEASES Up to 1 year From 1 – 5 years After 5 years 2005 423,551.20 2,058,348.24 2004 431,686.31 2,214,129.44 2,481,899.44 2,645,815.75 44. Post balance sheet events The group calculated the provision for employee benefits according to Law 2112 and not according to an actuarial study. The actuarial study within 2006 was delivered on 04/04/2006 and the data included therein will be recorded in the first quarter of 2006. From this change an amount of 83,534.19€ will charge the income statement and the equity of the group. 45. Information and reconciliations relating to the first-time adoption of I.F.R.S. and principles adopted at the first-time adoption The group adopted for the first time the I.F.R.S. in the financial year 2005 and for that reason reformed the net equity of 2003, the results and the net equity of 2004, in order for the figures of the financial statements of 2005 to be comparable with the respective of 2004. 10 5 ANNUAL FINANCIAL STATEMENTS In order to adjust to the provisions of the I.F.R.S. and I.F.R.S. 1 regarding the first-time adoption the company made the following: 1. It included the income and expenses in the year in which they occurred (2003-2004). 2. Did not recognise the multi-year depreciation expenses which it transferred to the net equity of 2003. 3. The assets acquired through Leasing were faced as fixed assets according to IAS 17. 4. The fixed assets were valued at their fair value, which is that of the estimate of the company resulting from the acquisition price as of 31-12-2003 less depreciation, which had been calculated with reduced rates of the P.D. 299/2003. The company does not own any field and buildings. 5. It recognised the amounts for post-employment benefits. The calculations were made according to the provisions of Law 2112 and not according to an actuarial study, something which the company intends to make. 6. It recognised losses from contingencies from the non-collection of some of its receivables. 7. It calculated the deferred taxes on all the above changes, except in the case of doubtful receivables. Then the following reconciliations are made: 1.Reconciliation of assets – liabilities 2003 between national and international standards. 106 ANNUAL FINANCIAL STATEMENTS NEWSPHONE HELLAS S.A. 4th Consolidated balance sheet as of 31 December 2003 Note NATIONAL CHANGES ASSETS Non-Current assets Tangible assets Investment in property Organic assets Intangible assets Investments in affiliated companies Deferred income tax Available for sale financial assets Derivative financial assets Trade and other receivables Current assets Inventories Organic assets Trade and other receivables Available for sale financial assets Financial assets valued at fair value through the income Cash and cash equivalents Assets for distribution Total assets EQUITY Capital and reserves attributable to shareholders of the parent Share capital Share premium Own shares Fair value reserves Exchange differences Other reserves Retained earnings Equity related to fixed assets for distribution Minorities Total equity LIABILITIES Long term liabilities Loans Deferred income tax Employee benefit provisions Other provisions Liabilities from financial leasing contracts Subsidies of assets 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 2,747,956.85 0.00 0,00 1,435,678.42 0.00 0.00 0.00 0.00 112,037.00 4,295,672.27 136,437.40 0.00 15,518,115.91 5,282,863.87 0.00 1,108,566.44 0.00 22,045,983.62 26,341,655.89 8,354,400.00 3,941,804.84 0.00 0.00 0.00 519,194.87 785,636.34 0.00 13,601,036.05 749,855.38 14,350,891.43 0.00 0.00 0.00 0.00 0.00 0.00 70,098.83 -491,920.76 -421,821.93 1,584,487.15 1,584,487.15 1,162,665.22 3,165,211.63 3,165,211.63 3,165,211.63 171,206.58 317,000.00 210,503.01 IFRS 2,818,055.68 0.00 0.00 943,757.66 0.00 0.00 0.00 0.00 112,037.00 3,873,850.34 136,437.40 0.00 17,102,603.06 5,282,863.87 0.00 1,108,566.44 0.00 23,630,470.77 27,504,321.11 8,354,400.00 3,941,804.84 0.00 0.00 0.00 519,194.87 3,950,847.97 0.00 16,766,247.68 749,855.38 17,516,103.06 0.00 171,206.58 317,000.00 0.00 210,503.01 0,00 10 7 ANNUAL FINANCIAL STATEMENTS Short term liabilities Suppliers and other liabilities Current income tax Short term loans Liabilities from financial leasing contracts Provisions and other liabilities Total liabilities Total Equity and Liabilities 31 32 33 34 0.00 698,709,59 698,709,59 9,018,319.28 1,430,311.15 1,542,134.03 0.00 0.00 11,990,764.46 11,990,764.46 26,341,655.89 -2,701,256.00 6,317,063.28 1,430,311.15 1,542,134.03 0.00 0.00 9,289,508.46 9,988,218.05 27,504,321.11 -2,701,256.00 -2,002,546.41 1,162,665.22 2. Reconciliation of assets – liabilities and income statement between Greek and international accounting standards for 2004. NEWSPHONE HELLAS S.A. 5th Consolidated Balance Sheet as of 31 December 2004 IFRS ADJUSTMENTS 31.12.2004 31.12.2004 ASSETS Non-current assets Tangible assets 2,964,601.64 768,865.74 3,733,467.38 Intangible assets 1,440,927.04 -380,865.98 1,060,061.06 0.00 212,520.37 212,520.37 121,604.28 0.00 121,604.28 Deferred income tax Trade and other receivables 4,527,132.96 5,127,653.09 Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents 1,639,596.21 -1,467,312.85 172,283.36 19,052,418.68 460,949.05 19,513,367.73 885,867.81 0.00 885,867.81 1,975,941.24 0.00 1,975,941.24 23,553,823.94 22,547,460.14 28,080,956.90 -405,843.67 27,675,113.23 Share capital 8,354,400.00 0.00 8,354,400.00 Share premium 3,941,804.84 0.00 3,941,804.84 Other reserves 679,235.06 0.00 679,235.06 1,097,067.74 1,353,564.11 2,450,631.85 Total assets EQUITY Capital and reserves attributable to shareholders of the parent Retained earnings 14,072,507.64 Minorities Total equity 108 779,020.20 14,851,527.84 15,426,071.75 -107,986.32 671,033.88 16,097,105.63 ANNUAL FINANCIAL STATEMENTS LIABILITIES Long term liabilities Employee benefits provisions Assets subsidies & Liabilities from financial leasing contracts 460,480.00 364,461.40 460,480.00 364,461.40 824,941.40 -2,784,800.00 0.00 0.00 308,437.14 7,165,827.87 2,139,441.70 1,139,359.49 308,437.14 10,753,066.20 11,578,007.60 27,675,113.23 0.00 Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions and other liabilities Total liabilities Total Equity and Liabilities 9,950,627.87 2,139,441.70 1,139,359.49 13,229,429.06 13,229,429.06 28,080,956.90 -405,843.67 NEWSPHONE HELLAS S.A. CONSOLIDATED INCOME STATEMENT FOR THE YEAR 2004 01.01 31.12.2004 GAS IFRS ADJUSTMENTS 01.01 31.12.2004 IFRS Sales 28,338,969.45 -306,145.15 28,032,824.30 Cost of sales -17,646,153.69 -849,960.89 -18,496,114.58 Gross profit 10,692,815.76 Other income 104,933.17 0.00 104,933.17 Distribution expenses -2,607,024.43 0.00 -2,607,024.43 Administrative expenses -2,433,478.14 -1,248,935.54 -3,682,413.68 Other expenses -140,197.38 0.00 -140,197.38 Finance cost (net) -182,383.69 -32,892.64 -215,276.33 Profit (loss) before tax 5,434,665.29 -2,437,934.22 2,996,731.07 Income tax -1,899,680.94 -1,714,472.50 Net profit (loss) from continued operations 3,534,984.35 1,282,258.57 3,534,984.35 1,282,258.57 3,582,338.67 1,312,051.44 -47,354.32 -29,792.87 3,534,984.35 1,282,258.57 9,536,709.72 Profit (loss) from discontinued operations Net profit (loss) for the period Attributable to: Shareholders of the parent Minorities Tax reconciliation GAS 1,899,680.94 Plus: Tax audit differences 249,226.15 Less: Deferred taxes -434,434.59 1,714,472.50 10 9 ANNUAL FINANCIAL STATEMENTS 3. The statement of adjustments of net equity as of 1-1-05 and 1-1-04, between Greek and international accounting standards STATEMENT OF ADJUSTMENTS OF NET EQUITY AT THE BEGINNING (01/01/2005 & 01/01/2004 RESPECTIVELY) BETWEEN GREEK ACCOUNTING STANDARDS (GAS)AND INTERNATIONAL ACCOUNTING STANDARDS (IFRS) Total equity according to Greek GAAP Recording of a provision for employee benefits according to Law 2190/1920 GROUP 01/01/2005 01/01/2004 14,851,527.84 14,350,891,43 -460,480.00 -317,000.00 Elimination of multi-year depreciation expenses because they did not meet the criteria of IAS 38 Adjustment to financial leases (difference between lease – interest and depreciation) Transfer of cost for provision of services in the year in which it occurred Transfer of respective income at the time in which it occurred Accounting incorporation of contingent loss from doubtful receivables from the nonliquidation of receivables resulting from the two previous years, but in 2004 indications were almost finalised Offsetting error from dividends payable Deferred tax differences Total adjustments Total Equity according to IAS -580,814.00 -802,918.28 296,416.76 0.00 0.00 170,593.25 -626,000.00 2,210,487.15 -1,057,573.00 0.00 2,784,800.00 263,228.03 1,245,577.79 16,097,105.63 2,701,256.00 -171,206.49 3,165,211.63 17,516,103.06 46 . Rectifications in relations to published interim financial statements 1. Group fixed investments as of 31-12-2004 are reduced and sundry debtors are increased by the amount of 50.707,64, as compared to already published statements, due to division of deferred tax receivables in long term and short term, which had not been done in the publication of interim financial statements. 2. Group long term receivables as of 31-12-2004 are reduced and short term liabilities are equally increased by 307.935,58, in relations to already published statements due to division of liabilities from financial leases in long term and short term. 3. Group Minorities as of 31-12-2004 are reduced in relation to already published respective figures by 37.319,29€ and respectively the group’s equity is increased after a more rational calculation of the impact from IFRS adjustments of the years 2003 and 2004. 4. Inventories (production in development) were reduced by 1.467.312,85 with an equal increase of cost of sales and at the same time short term receivables were increased with an equal increase of income due to transfer of cost of sales and equal analogy of income from 2005 to 2004 which it regarded based on the accrual basis. 5. The reordering of items between short term receivables and liabilities resulted in an equal increase of assets and liabilities by 501,56. 6. Balance sheet as of 31/12/2004 with the differentiations in relation to the published statement as of 31/12/2005: 110 ANNUAL FINANCIAL STATEMENTS Ι. BALANCE SHEET ASSETS Non-current assets Tangible assets Intangible assets Investments in affiliated companies Deferred income tax Trade and other receivables Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents Total assets EQUITY Capital and reserves attributable to shareholders of the parent Share capital Share premium Other reserves Retained earnings Minorities Total equity LIABILITIES Long term liabilities Deferred income tax Employee benefits provision Subsidies&Liabilities from financial leasing contracts Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions &other liabilities .-Liabilities from financial leasing contracts Total liabilities Total equity and liabilities Publication in the interim financial statements 31.12.2004 Publication as of 31.12.05 31.12.2004 3,733,467.38 1,060,061.06 0.00 263,228.01 121,604.28 5,178,360.73 3,733,467.38 1,060,061.06 0.00 212,520.37 121,604.28 5,127,653.09 0.00 0.00 0.00 50,707.64 0.00 50,707.64 1,639,596.21 17,994,845.68 885,867.81 1,975,941.24 22,496,250.94 27,674,611.67 172,283.36 19,513,367.73 885,867.81 1,975,941.24 22,547,460.14 27,675,113.23 1,467,312.85 -1,518,522.05 0.00 0.00 -51,209.20 -501.56 8,354,400.00 3,941,804.84 679,235.06 2,413,312.56 15,388,752.46 708,353.17 16,097,105.63 8,354,400.00 3,941,804.84 679,235.06 2,450,631.85 15,426,071.75 671,033.88 16,097,105.63 0.00 0.00 0.00 -37,319.29 -37,319.29 37,319.29 0.00 0.00 460,480.00 672,396.98 1,132,876.98 0.00 460,480.00 364,461.40 824,941.40 0.00 0.00 307,935.58 307,935.58 7,165,827.87 2,139,441.70 1,139,359.49 7,165,827.87 2,139,441.70 1,139,359.49 0.00 0.00 0.00 0.00 308,437.14 -308,437.14 10,444,629.06 11,577,506.04 27,674,611.67 10,753,066.20 11,578,007.60 27,675,113.23 -308,437.14 -501.56 -501.56 Differentiations For more information, paragraph 10 herein includes the detailed and brief quarterly figures which include the balance sheet as of 31/12/2004. Kallithea, 05 April 2006 CHAIRMAN OF THE BOD MANAGING DIRECTOR ACCOUNTING MANAGER GEORGE THEODOSIS EFSTRATIOS APERGIS STAVROULA KILAKOU 11 1 ANNUAL FINANCIAL STATEMENTS 5.8. TWELVE-MONTH FINANCIAL REPORT OF THE COMPANY (REPORT OF THE BOARD OF DIRECTORS) General comments The year 2005 was a very important year for the development of the company’s activities. The most important developments of the past year on a corporate level are as follows: • The company continued the development and enrichment of its know-how in the field of content collection, processing and management. Advanced know-how and extended experience are important assets which can significantly contribute to the development of the group’s operations in the future. • The company expanded the e-government services provided, enhancing its position as a reliable partner of the Greek public sector in the field. The fact that NEWSPHONE ΗELLAS S.A. won the tender for expansion of the Ariadne project till 2009 further proves the above statement. Moreover, within 2005 the company managed to win tenders regarding other public projects as well, such as the “Automation system of the published National Gazettes” for the National Printery, the project “Provision of service for an Integrated IT Systems for information dissemination for the Organisation of Public Materials Management and for the performance of Electronic Auctions”, the project “Development and implementation of IT systems in the secondary operations of the Prefectures of Athens-Piraeus”. The above projects will start being executed and delivered within 2006. • NEWSPHONE achieved the introduction of the first alternative Directory Assistance service in our country. This service started being provided at the end of August and within a brief period of time has rendered a significant amount of revenues and has gained public acceptance. Comments on the Financial Results of the previous financial year The year 2004 was a year of transition from the Greek Accounting Standards to the International Financial Reporting Standards. The companies released their 2004 financial statements according to Greek Accounting Standards. The first financial statements according to IFRS were published within 2005. Therefore for 2004 there were two bodies of financial statements. Fairly and due to different accounting handling at some accounts, the two bodies present several differences which are significant in some cases. As regards the income statement the main data are the following: Company revenues amounted to € 32.8 mil., up by 46% over 2004 according to IAS and by 44% according to GAS. This significant increase in company turnover was mainly attributed to the Directory Assistance service which was provided for the first time within 2005. EBITDA for 2005 stood at € 7.2 mil. up by 95% and 37% over 2004 according to IAS and GAS. Profit before tax amounted to € 5.9 mil., marking an increase of 94% and 13% over 2004 again according to IAS and GAS respectively. The great deviation between the two different types of accounting standards is attributed to a great extent to the fact that IFRS adjustments resulted in charging the year 2004 with figures charging the company’s profitability 112 ANNUAL FINANCIAL STATEMENTS not only for the year 2004 but for previous years as well. According to the above, the profit margin before taxes of the company in 2005 stood at 18.0%. The company’s net profits after tax in 2005 amounted to € 3.9 mil., marking a spectacular increase of 182% over 2004 according to IAS and of 27% according to GAS. Please note that the year 2004 was further burdened according to IAS by some additional taxes of € 585 th. which regarded previous years. The net profit margin after tax of the company in 2005 stood at 11.5%. As regards balance sheet data in 2005 we note the following: The company made investments of € 1.9 mil. for mechanical equipment necessary for the provisions of services. Company receivables were significantly increased in 2005 at € 27.5 mil. over € 19.1 mil. in 2004 according to IAS. (or € 18.3 according to GAS). This increase is mainly attributed to the significant expansion of the company’s collaboration with the Greek public sector and to the delay of receivables collection from the public sector. However, it should be noted that the company’s two major clients, the Greek public sector and the companies of fixed or mobile telephony are very reliable and therefore do not constitute issues of doubtful receivables. The abovementioned expansion of the company’s receivables resulted to the significant increase of its need for working capital, which was funded through increase of short-term borrowings, which amounted to € 8.4 mil. on 31.12.2005 over just € 500 th. in 2004. The balance of the Suppliers account as of 31.12.2005 was also greatly increased, which is mainly attributed to company liabilities to advertising companies and which is related to increased advertising expenses of the company for the promotion of the new Directory assistance service. Finally, please note that within 2005 the company increased its shareholding to the company CALL CENTER S.A. to 70% over 50% in the previous year. Kallithea, 20 February 2006 CHAIRMAN OF THE BOD GEORGE THEODOSIS VICE-CHAIRMAN OF THE BOD MANAGING DIRECTOR GERASIMOS SERIATOS EFSTRATIOS APERGIS 11 3 ANNUAL FINANCIAL STATEMENTS 5.9. TWELVE MONTH FINANCIAL REPORT OF THE GROUP (REPORT OF THE BOARD OF DIRECTORS) General comments The group NEWSPHONE HELLAS S.A. consists except for the parent company, the companies CALL CENTER HELLAS S.A. with 70% share and ΝΟΕΤΡΟΝ S.A. with 75% share. Please note that the participation to the company CALL CENTER HELLAS S.A. was increased within 2005 from 50% to 70%. The activities of the said company mainly regard activities of the parent company and its personnel is highly specialised in the services it renders. The management of the Group wanted expand the control it had on its partner and ensure that the parent company may continue to buy its services at better prices than market prices and for that reason it increased its participation to the company. Both companies are consolidated with the full consolidation method. The net results of both the companies correspond to very low amounts in relation with the total result of the group. Therefore consolidated results are not very different from those of the parent company. More specifically, figures of CALL CENTER HELLAS S.A. are for the most part eliminated at the preparation of consolidated sales since they constitute intercompany transactions. Total sales of NOETRON S.A. amounted in 2005 to € 1,3 mil. representing just 3,8% of consolidated sales. Comment on consolidated figures of the past financial year The year 2004 was a year of transition from the Greek Accounting Standards to the International Financial Reporting Standards. The companies published their 2004 financial statements according to Greek Accounting Standards. The first financial statements according to IFRS were published within 2005. Therefore for 2004 there were two bodies of financial statements. Fairly and due to different accounting handling at some accounts, the two bodies present several differences which are significant in some cases. As regards the income statement the main data are as follows: Group income amounted to € 34,1 mil. up by 22% over 2004 according to IFRS and by 21% according to GAS. This increase of the company’s turnover is mainly attributed to the operation of the new business unit of thematic portals for the first time within 2005. EBITDA in 2005 stood at € 7,6 mil. up by 84% and 19% over 2004 according to IFRS and GAS respectively. Company profit before tax stood at € 5,9 mil. marking an increase of 96% and 8% respectively over 2004 again according IFRS and GAS respectively. As already mentioned in the company’s Management Report The great deviation between the two different types of accounting standards is attributed to a great extent to the fact that IFRS adjustments resulted in charging 114 ANNUAL FINANCIAL STATEMENTS the year 2004 with figures charging the company’s profitability not only for the year 2004 but for previous years as well. According to the above, the profit margin before taxes of the company in 2005 stood at 17.2%. The company’s net profits after tax in 2005 amounted to € 3.9 mil., marking a spectacular increase of 200% over 2004 according to IAS and of 11% according to GAS. Please note that the year 2004 was further burdened according to IAS by some additional taxes of € 585 th. which regarded previous years. The net profit margin after tax of the company in 2005 stood at 11.3%. As regards balance sheet data in 2005 we note the following: The group made investments of € 2 mil. for mechanical equipment necessary for the provisions of services. Group receivables were significantly increased in 2005 at € 29,6 mil. over € 19.5 mil. in 2004 according to IAS. (or € 18.9 according to GAS). This increase is mainly attributed to the significant expansion of the company’s collaboration with the Greek public sector and to the delay of receivables collection from the public sector. However, it should be noted that the company’s two major clients, the Greek public sector and the companies of fixed or mobile telephony are very reliable and therefore do not constitute issues of doubtful receivables. The abovementioned expansion of the company’s receivables resulted to the significant increase of its need for working capital, which was funded through increase of short-term borrowings, which amounted to € 9.3 mil. on 31.12.2005 over just €1.1 mil. in 2004. The balance of the Suppliers account as of 31.12.2005 was also greatly increased, which is mainly attributed to company liabilities to advertising companies and which is related to increased advertising expenses of the company for the promotion of the new Directory assistance service. We would also like to note that the decrease marked in group equity is due to the intercompany elimination for the purchase of an additional 20% to the subsidiary company CALL CENTER HELLAS S.A. of € 2,4 mil. Kallithea 20 February 2006 CHAIRMAN OF THE BOD GEORGE THEODOSIS VICE-CHAIRMAN OF THE BOD MANAGING DIRECTOR GERASIMOS SERIATOS EFSTRATIOS APERGIS 11 5 ANNUAL FINANCIAL STATEMENTS 5.10. DETAILED & SUMMARY INTERIM FINANCIAL STATEMENTS COMPANY INTERIM SUMMARY FINANCIAL STATEMENTS BALANCE SHEET (Amounts in €) 31/3/2005 31/12/2004 30/6/2005 31/12/2004 30/9/2005 31/12/2004 ASSETS Fixed assets 5,107,136.95 4,724,289.78 7,813,889.43 4,724,289.78 7,517,132.21 4,724,289.78 0.00 0.00 0.00 0.00 0.00 0.00 Trade and other receivables 12,481,749.24 10,602,877.03 16,808,192.17 10,602,877.03 19,495,157.73 10,602,877.03 Sundry debtors 13,166,982.96 8,956,726.77 8,350,086.46 8,956,726.77 8,820,117.39 8,956,726.77 Inventories TOTAL ASSETS 30,755,869.15 24,283,893.58 32,972,168.06 24,283,893.58 35,832,407.33 24,283,893.58 CAPITAL & LIABILITIES Long Term liabilities Short term bank liabilities Other short term liabilities 766,447.32 310,088.20 775,527.31 310,088.20 756,471.97 310,088.20 4,599,541.01 500,400.10 7,199,585.10 500,400.10 10,432,047.93 500,400.10 7,875,127.26 10,502,250.32 7,875,127.26 9,056,950.21 Total liabilities (a) 14,422,938.54 Shareholders Equity 16,332,930.61 8,829,381.63 7,875,127.26 8,685,615.56 18,477,362.73 8,685,615.56 20,017,901.53 8,685,615.56 15,598,278.02 15,598,278.02 15,598,278.02 14,494,805.33 15,814,505.80 Total equity (b) 16,332,930.61 15,598,278.02 14,494,805.33 15,598,278.02 15,814,505.80 15,598,278.02 TOTAL CAPITAL AND LIABILITIES (a)+(b) 30,755,869.15 24,283,893.58 32,972,168.06 24,283,893.58 35,832,407.33 24,283,893.58 INTERIM DETAILED FINANCIAL STATEMENTS BALANCE SHEET (Amounts in €) 31.3.2005 31.12.2004 30.6.2005 31.12.2004 30.9.2005 31.12.2004 ASSETS Non-current assets Tangible assets 3,264,168.56 2,861,936.60 3,591,418.96 2,861,936.60 3,349,895.43 2,861,936.60 Intangible assets 618,357.93 617,286.79 608,845.50 617,286.79 599,333.07 617,286.79 Investments in affiliated companies 935,946.31 935,946.31 3,347,946.31 935,946.31 3,347,946.31 935,946.31 Deferred income tax 188,612.90 208,653.28 171,490.79 208,653.28 149,690.77 208,653.28 Trade and other receivables 100,051.25 100,466.80 94,187.87 100,466.80 70,266.63 100,466.80 5,107,136.95 4,724,289.78 7,813,889.43 4,724,289.78 7,517,132.21 4,724,289.78 0.00 0.00 0.00 0.00 0.00 0.00 24,112,121.64 17,493,072.67 23,718,170.37 17,493,072.67 26,685,674.58 17,493,072.67 78,506.90 885,867.81 41,539.30 885,867.81 442,236.30 885,867.81 1,458,103.66 1,180,663.32 1,398,568.96 1,180,663.32 1,187,364.24 1,180,663.32 Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents 25,648,732.20 19,559,603.80 25,158,278.63 19,559,603.80 28,315,275.12 19,559,603.80 Total assets 30,755,869.15 24,283,893.58 32,972,168.06 24,283,893.58 35,832,407.33 24,283,893.58 EQUITY Capital and reserves attributable to shareholders of the parent Share capital 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 Share premium 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 Other reserves Retained earnings 116 676.019.58 676.019.58 676.019.58 676.019.58 676.019.58 676.019.58 3,360,706.19 2,626,053.60 1,522,580.91 2,626,053.60 2,842,281.38 2,626,053.60 16,332,930.61 15,598,278.02 14,494,805.33 15,598,278.02 15,814,505.80 15,598,278.02 ANNUAL FINANCIAL STATEMENTS Total equity 16,332,930.61 15,598,278.02 14,494,805.33 15,598,278.02 15,814,505.80 15,598,278.02 LIABILITIES Long term liabilities Deferred income tax Employee benefit provisions Subsidies &Liabilities from financial leasing contracts 0.00 0.00 0.00 0.00 0.00 0.00 219,000.00 208,000.00 235,000.00 208,000.00 238,805.00 208,000.00 547,447.32 102,088.20 540,527.31 102,088.20 517,666.97 102,088.20 766,447.32 310,088.20 775,527.31 310,088.20 756,471.97 310,088.20 8,951,523.86 5,812,791.62 10,025,944.46 5,812,791.62 7,831,140.12 5,812,791.62 Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions & other liabilities –Liabilities from financial leasing contracts 105,426.35 2,062,335.64 476,305.86 2,062,335.64 998,241.51 2,062,335.64 4,599,541.01 500,400.10 7,199,585.10 500,400.10 10,432,047.93 500,400.10 0.00 0.00 0.00 0.00 0.00 0.00 13,656,491.22 8,375,527.36 17,701,835.42 8,375,527.36 19,261,429.56 8,375,527.36 Total liabilities 14,422,938.54 8,685,615.56 18,477,362.73 8,685,615.56 20,017,901.53 8,685,615.56 Total Equity and Liabilities 30,755,869.15 24,283,893.58 32,972,168.06 24,283,893.58 35,832,407.33 24,283,893.58 INCOME STATEMENT (PER PERIOD) 01.01 31.3.2005 01.01 31.3.2004 01.01 30.6.2005 01.01 30.6.2004 01.01 30.9.2005 01.01 30.9.2004 Sales 6,645,655.73 6,301,624.07 13,119,736.06 11,926,090.71 22,588,244.34 17,017,128.16 Cost of sales -4,565,722.67 -4,463,641.36 -8,334,340.31 -7,525,328.79 -13,665,884.45 -10,399,780.82 Gross profit 2,079,933.06 1,837,982.71 4,785,395.75 4,400,761.92 8,922,359.89 6,617,347.34 Other income 20,419.48 34,464.83 47,641.35 71,523.31 4,291.34 92,863.76 Distribution expenses -466,282.01 -505,895.79 -944,254.63 -1,122,817.71 -1,974,012.65 -1,647,548.14 Administrative expenses -482,108.42 -297,098.54 -1,193,364.52 -927,456.61 -2,133,332.90 -1,290,441.19 Other expenses (research) -23,500.33 -23,418.94 -49,233.05 -48,300.24 -74,369.60 -78,784.56 Finance cost (net) -45,396.31 -39,588.67 -167,518.88 -81,584.81 -322,030.18 -120,839.20 1,083,065.47 Results from affiliated companies 1,006,445.60 2,478,666.02 2,292,125.86 4,422,905.90 3,572,598.01 Income tax Net profit (loss) from continued operations Profit from discontinued operations Profit before tax -348,412.88 -353,175.88 -797,338.71 -1,158,789.88 -1,421,878.12 -1,608,521.71 734,652.59 653,269.72 1,681,327.31 1,133,335.98 3,001,027.78 1,964,076.30 0.00 0.00 0.00 0.00 0.00 0.00 Net profit for the period 734,652.59 653,269.72 1,681,327.31 1,133,335.98 3,001,027.78 1,964,076.30 0.03 0.02 0.06 0.04 0.11 0.07 Profit per share from continued operations attributable to shareholders of the parent 11 7 ANNUAL FINANCIAL STATEMENTS GROUP INTERIM SUMMARY FINANCIAL STATEMENTS BALANCE SHEET (Amounts in €) 31/3/2005 31/12/2004 30/6/2005 31/12/2004 30/9/2005 31/12/2004 ASSETS 5,541,619.88 5,178,360.73 5,782,106.41 5,178,360.73 5,457,734.32 5,178,360.73 311,970.31 1,639,596.21 734,013.39 1,639,596.21 1,352,384.75 1,639,596.21 Trade and other receivables 14,129,576.28 11,409,599.57 19,118,177.52 11,409,599.57 21,679,021.39 11,409,599.57 Sundry debtors 11,472,902.01 9,447,055.16 8,318,143.09 9,447,055.16 8,586,557.83 9,447,055.16 Fixed assets Inventories TOTAL ASSETS 31,456,068.48 27,674,611.67 33,952,440.41 27,674,611.67 37,075,698.29 27,674,611.67 CAPITAL & LIABILITIES Long Term liabilities 1,554,266.22 1,132,876.98 Short term bank liabilities 5,561,992.82 Other short term liabilities 7,427,543.99 Total liabilities (a) Shareholders Equity Minorities 1,539,296.20 1,132,876.98 1,507,590.04 1,132,876.98 1,139,359.49 8,329,673.64 1,139,359.49 11,553,276.53 1,139,359.49 9,305,269.57 11,510,127.91 9,305,269.57 10,088,792.90 9,305,269.57 14,543,803.03 11,577,506.04 21,379,097.75 11,577,506.04 23,149,659.47 11,577,506.04 16,100,711.73 15,388,752.46 12,090,740.79 15,388,752.46 13,441,736.91 15,388,752.46 811,553.82 708,353.17 482,601.87 708,353.17 484,301.91 708,353.17 Total equity (b) 16,912,265.55 16,097,105.63 12,573,342.66 16,097,105.63 13,926,038.82 16,097,105.63 TOTAL CAPITAL AND LIABILITIES (a)+(b) 31,456,068.58 27,674,611.67 33,952,440.41 27,674,611.67 37,075,698.29 27,674,611.67 INTERIM DETAILED FINANCIAL STATEMENTS BALANCE SHEET (Amounts in €) 31.3.2005 31.12.2004 30.6.2005 31.12.2004 30.9.2005 31.12.2004 ASSETS Non-current assets Tangible assets 4,169,506.78 3,733,467.38 4,450,743.86 3,733,467.38 4,220,445.12 3,733,467.38 Intangible assets 1,037,226.84 1,060,061.06 1,019,236.82 1,060,061.06 984,420.96 1,060,061.06 0.00 0.00 0.00 0.00 0.00 0.00 Deferred income tax 213,697.53 263,228.01 197,825.42 263,228.01 161,885.39 263,228.01 Trade and other receivables 121,188.73 121,604.28 114,300.31 121,604.28 90,982.85 121,604.28 5,541,619.88 5,178,360.73 5,782,106.41 5,178,360.73 5,457,734.32 5,178,360.73 311,970.31 1,639,596.21 734,013.39 1,639,596.21 1,352,384.75 1,639,596.21 23,813,713.54 17,994,845.68 25,810,775.31 17,994,845.68 28,092,653.43 17,994,845.68 78,506.90 885,867.81 41,539.30 885,867.81 442,236.30 885,867.81 1,710,257.85 1,975,941.24 1,584,006.00 1,975,941.24 1,730,689.49 1,975,941.24 Investments in affiliated companies Current assets Inventories Trade and other receivables Available for sale financial assets Cash and cash equivalents 25,914,448.60 22,496,250.94 28,170,334.00 22,496,250.94 31,617,963.97 22,496,250.94 Total assets 31,456,068.48 27,674,611.67 33,952,440.41 27,674,611.67 37,075,698.29 27,674,611.67 EQUITY Capital and reserves attributable to shareholders of the parent Share capital 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 8,354,400.00 Share premium 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 3,941,804.84 Other reserves 679,235.06 679,235.06 679,235.06 679,235.06 679,235.06 679,235.06 Retained earnings Minorities 118 3,143,120.54 2,413,312.56 -884,699.11 2,413,312.56 466,297.01 2,413,312.56 16,118,560.44 15,388,752.46 12,090,740.79 15,388,752.46 13,441,736.91 15,388,752.46 793,705.01 708,353.17 482,601.87 708,353.17 484,301.91 708,353.17 ANNUAL FINANCIAL STATEMENTS Total Equity 16,912,265.45 16,097,105.63 12,573,342.66 16,097,105.63 13,926,038.82 16,097,105.63 LIABILITIES Long term liabilities Deferred income tax Employee benefits provisions Subsidies &Liabilities from financial leasing contracts 0.00 0.00 0.00 0.00 0.00 0.00 432,080.00 460,480.00 461,880.00 460,480.00 449,377.00 460,480.00 1,122,186.22 672,396.98 1,077,416.20 672,396.98 1,058,213.04 672,396.98 1,554,266.22 1,132,876.98 1,539,296.20 1,132,876.98 1,507,590.04 1,132,876.98 7,308,245.40 7,165,827.87 11,033,822.05 7,165,827.87 9,090,551.39 7,165,827.87 119,298.59 2,139,441.70 476,305.86 2,139,441.70 998,241.51 2,139,441.70 5,561,992.82 1,139,359.49 8,329,673.64 1,139,359.49 11,553,276.53 1,139,359.49 0.00 0.00 0.00 0.00 0.00 0.00 Short term liabilities Suppliers and other liabilities Current income tax Short term loans Provisions & other liabilities .-Liabilities from financial leasing contracts 12,989,536.81 10,444,629.06 19,839,801.55 10,444,629.06 21,642,069.43 10,444,629.06 Total liabilities 14,543,803.03 11,577,506.04 21,379,097.75 11,577,506.04 23,149,659.47 11,577,506.04 Total Equity and Liabilities 31,456,068.48 27,674,611.67 33,952,440.41 27,674,611.67 37,075,698.29 27,674,611.67 INCOME STATEMENT (PER PERIOD) Sales 01.01 31.3.2005 01.01 31.3.2004 01.01 30.6.2005 01.01 30.6.2004 01.01 30.9.2005 01.01 30.9.2004 7,012,215.20 7,813,541.77 13,902,987.70 14,858,063.71 23,607,048.47 21,862,862.33 Cost of sales -4,450,556.58 -5,699,282.58 -8,377,707.32 -9,600,962.90 -13,511,024.36 -13,911,614.27 Gross profit 2,561,658.62 2,114,259.19 5,525,280.38 5,257,100.81 10,096,024.11 7,951,248.06 1,289.29 34,464.83 3,342.42 71,612.44 4,117.42 74,515.79 Selling expenses -529,739.97 -569,510.98 -1,071,563.95 -1,249,066.02 -2,158,017.85 -1,796,940.41 Administrative expenses -751,944.71 -531,972.01 -1,698,720.11 -1,561,483.49 -2,977,120.07 -2,298,303.08 Other expenses (research) -23,500.33 -23,418.94 -49,233.05 -48,300.24 -74,369.60 -78,784.86 Finance cost (net) -65,366.08 -45,593.44 -210,489.85 -102,061.54 -400,642.59 -161,100.02 1,192,396.82 978,228.65 2,498,615.84 2,367,801.96 4,489,991.42 3,690,635.48 Other income Results from affiliated companies Profit before tax Income tax -377,237.00 -362,013.94 -825,578.81 -1,186,422.89 -1,464,258.23 -1,652,711.57 Net profit from continued operations 815,159.82 616,214.71 1,673,037.03 1,181,379.07 3,025,733.19 2,037,923.91 Profit from discontinued operations Net profit for the period 0.00 0.00 0.00 0.00 0.00 0.00 815,159.82 616,214.71 1,673,037.03 1,181,379.07 3,025,733.19 2,037,923.91 782,634.23 628,590.46 1,684,177.76 1,159,135.11 3,023,866.98 2,005,072.19 32,525.59 -12,375.75 -11,140.73 22,243.96 1,866.21 32,851.72 815,159.82 616,214.71 1,673,037.03 1,181,379.07 3,025,733.19 2,037,923.91 0.03 0.02 0.06 0.04 0.11 0.07 Attributable to : Shareholders of the parent Minorities Earnings per share from continued operations attributable to shareholders of the parent Basic 11 9 APPENDIX I. CONSOLIDATED AND COMPANY SUMMARY ANNUAL DATA AND INFORMATION NEWSPHONE HELLAS S.A. AUDIOTEXT, CONTENT AND APPLICATIONS SERVICES NEWSPHONE HELLAS S.A. AUDIOTEX Company’s No 33090/06/Β/95/3 in the register of Societes Anonymes DATA AND INFORMATION FOR THE PERIOD FROM 1 JANUARY TILL 31 DECEMBER 2005 The following figures and information intend to provide a general overview on the financial position and results of the Company “NEWSPHONE HELLAS S.A.” and the Group. Readers that want to have a complete view of the financial position and results should gain access to the annual financial statements prepared under International Financial Reporting Standards, as well as the auditors report. Indicatively, the reader could visit the Company’s website, where the said financial statements can be found. COMPANY DETAILS Headquarters: No in the register of Societes Anonymes 280, Thiseos Av., 176 75 Kallithea 33090/06/Β/95/3 Supervisory Authority: Ministry of Development Department of Societes Anonymes Board of Directors: George Theodosis, Gerasimos Seriatos, Efstratios Apergis, Athanassios Argyropoulos, Spyridon Pyromallis, Dimitrios Tranakas Date of approval of the Financial Statements: Certified Auditor-Accountant: Audit Company: Type of Financial Statements: Company’s web address: 20/2/2006 Loukisa S. Regina SOL S.A. Annual Financial Statements FY 2005 www.newsphone.gr BALANCE SHEET (amounts in th. €) ASSETS Fixed Assets Inventories Trade and other receivables SUNDRY DEBTORS TOTAL ASSETS CAPITAL AND LIABILITIES Long-term liabilities Short-term bank liabilities Other short-term liabilities Total liabilities (a) Share Capital GROUP 31/12/2005 31/12/2004 5,692,094.94 5,127,653.09 119,534.00 172,283.36 24,944,964.62 12,876,912.42 7,689,649.02 9,498,264.36 38,446,242.58 27,675,113.23 COMPANY 31/12/2005 31/12/2004 7,850,135.96 4,674,289.80 0.00 0.00 23,023,456.59 12,070,189.88 6,836,759.21 9,006,726.75 37,710,351.76 25,751,206.43 960,675.83 9,347,807.62 13,386,053.80 23,694,537.25 8,354,400.00 674,283.54 8,403,667.37 11,881,017.18 20,958,968.09 8,354,400.00 824,941.40 1,139,359.49 9,613,706.71 11,578,007.60 8,354,400.00 245,827.59 500,400.10 9,406,700.72 10,152,928.41 8,354,400.00 12 1 APPENDIX Other Shareholders’ Equity Net Shareholders’ Equity Minority rights Total Equity (b) TOTAL CAPITAL AND LIABILITIES (a)+(b) 5,955,702.16 14,310,102.16 441,603.17 14,751,705.33 38,446,242.58 7,071,671.75 15,426,071.75 671,033.88 16,097,105.63 27,675,113.23 8,396,983.67 16,751,383.67 0.00 16,751,383.67 37,710,351.76 7,243,878.02 15,598,278.02 0.00 15,598,278.02 25,751,206.43 INCOME STATEMENT FOR THE PERIOD (amounts in th. €) GROUP Sales Gross profit. (loss) EBIT EBITDA Profit/(loss) before taxes Less taxes Profit/(loss) after taxes Attributable to: Shareholders Minority interest Earnings per share - basic (in euro) Suggested divident per share (in euro) 01/01/200531/12/2005 01/01/200431/12/2004 01/10/200531/12/2005 01/10/200431/12/2004 34,165,158.59 14,945,817.94 7,571,020.29 6,439,161.78 5,874,444.05 2,023,044.35 3,851,399.70 28,032,824.30 9,536,709.72 3,918,745.85 3,125,511.33 2,996,731.07 1,714,472.50 1,282,258.57 10,558,110.12 4,849,793.83 1,917,569.31 1,552,645.19 1,384,452.63 558,786.12 825,666.51 6,169,961.97 1,585,461.66 -480,658.06 -651,708.38 -693,904.41 61,760.93 -755,665.34 3,850,545.82 853.88 0.14 0.10 1,312,051.44 -29,792.87 0.05 0.10 826,678.84 -1,012.33 0.03 -693,020.75 -62,644.59 0.00 COMPANY Sales Gross profit. (loss) EBIT EBITDA Profit/(loss) before taxes Less taxes Profit/(loss) after taxes Attributable to: Shareholders Minority interest Earnings per share - basic (in euro) Suggested divident per share (in euro) 122 01/01/200531/12/2005 01/01/200431/12/2004 01/10/200531/12/2005 01/10/200431/12/2004 32,758,375.00 13,856,187.08 7,150,379.05 6,343,140.62 5,897,397.68 1,959,492.03 3,937,905.65 22,434,145.87 7,797,818.63 3,667,731.21 3,108,782.69 3,046,261.84 1,651,340.91 1,394,920.93 10,170,130.66 4,933,827.19 1,866,118.28 1,602,260.88 1,474,491.78 537,613.91 936,877.87 5,417,017.71 1,180,471.29 -394,518.24 -510,227.86 -526,336.17 42,819.20 -569,155.37 3,937,905.65 1,394,920.93 936,877.87 -569,155.37 0.14 0.10 0.05 0.10 0.03 0.00 APPENDIX TABLE OF ADJUSTMENTS IN EQUITY AT THE BEGINNING OF THE PERIOD (01/01/2005 AND 01/ 01/2004 RESPECTIVELY) BETWEEN GREEK ACCOUNTING STANDARDS (GAS) AND INTERNATIONAL FINANCIAL REPORTING STANDARDS (IFRS) GROUP 1/1/2005 1/1/2004 14.851.527.84 14.350.891.43 Equity Balance according to GAS COMPANY 1/1/2005 1/1/2004 14.129.550.80 13.777.856.73 Provision for employee retirement obligation according to L. 2190/1920 -460,480.00 -317,000.00 -208,000.00 -159,000.00 Elimination of multi-year depreciation expenses because they did not fulfill the criteria of IAS 38 -580,814.00 -802,918.28 -552,150.41 -754,396.45 Adjustment of financial leases (difference between leaseinterest and depreciation) 296,416.76 170,593.25 163,997.55 129,525.13 Transfer of cost for provision of services in the year in which they incurred 0.00 -626,000.00 0.00 -626,000.00 Transfer of respective income at the time in which they incurred 0.00 2,210,487.15 0.00 2,064,487.15 -1,057,573.00 0.00 -928,573.00 0.00 2,784,800.00 263,228.03 1,245,577.79 16,097,105.63 2,701,256.00 -171,206.49 3,165,211.63 17,516,103.06 2,784,800.00 208,653.08 1,468,727.22 15,598,278.02 2,701,256.00 -229,115.47 3,126,756.36 16,904,613.09 Accounting incorporation of contingent loss from doubtful receivables for the last two years previously estimated that they will not be liquidated, which in the year 2004 these estimates were almost finalized. Offsetting error from payable dividends Deferred tax differences Total adjustments Equity Balance according to IFRS CASH FLOW STATEMENTS (amounts in th. €) GROUP 1/1-31/12/2005 1/1-31/12/2004 Operating Activities Proceeds from receivables Payments to suppliers, employees, etc. Tax return payments Interests paid Total inflows/ outflows from operating activities (a) Investing Activitites Payments for the purchase of tangible and intangible assets Proceeds from sale of tangible and intangible assets Proceeds (payments) from the sale (acquisition) of subsidiaries, affiliated companies, joint-ventures, etc. Proceeds (payments) from the sale (purchase) of financial instruments (shares,securities) COMPANY 1/1-31/12/2005 1/1-31/12/2004 18,666,123.44 -17,789,059.04 -963,028.96 -627,460.59 30,670,339.30 -25,557,318.76 -494,037.19 -215,276.33 20,782,132.19 -20,003,610.97 -1,044,957.55 -508,409.51 22,433,402.36 -17,682,301.69 -709,687.44 -148,838.80 -713,425.15 4,403,707.02 -774,845.84 3,892,574.43 -1,846,928.24 -1,927,517.35 -1,731,785.86 -833,817.33 218,756.34 59,149.79 178,235.06 28,350.69 0.00 0.00 -2,412,000.00 0.00 -2,412,000.00 0.00 0.00 0.00 12 3 APPENDIX Interests collected Dividends collected Total inflows/ outflows from investing activities (b) Financing Activities Proceeds from share capital increase Proceeds from issued loans Payments from loans Payments of liabilities from financial leases (capital installments) Dividends paid Total inflows/ outflows from financing activities (c) Net increase (decrease) in cash and cash equivalents (a)+(b)+(c) Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 -4,040,171.90 -1,868,367.56 -3,965,550.80 -805,466.64 0.00 38,492,716.70 -29,933,193.21 0.00 9,214,779.08 -7,911,179.54 0.00 37,253,532.16 -28,851,194.30 0.00 7,472,515.98 -7,544,976.53 -523,736.11 -292,168.67 -243,568.38 -98,706.87 -2,726,030.47 -2,679,395.53 -2,726,030.47 -2,679,395.53 5,309,756.91 -1,667,964.66 5,432,739.01 -2,850,562.95 556,159.86 867,374.80 692,342.37 236,544.84 1,975,941.24 1,108,566.44 1,180,663.32 944,118.48 2,532,101.10 1,975,941.24 1,873,005.69 1,180,663.32 STATEMENT OF CHANGES IN EQUITY (amounts in th.€) GROUP Equity balance at the beginning of the period Distribution of dividends Profit after taxes for the period Change in Equity from the acquisition of an additional share of a subsidiary Equity balance at the end of the period (31/12/ 2004 respectively) 124 COMPANY 1/1/2005 16,097,105.63 -2,784,800.00 3,851,399.70 1/1/2004 17,516,103.06 -2,701,256.00 1,282,258.57 1/1/2005 15,598,278.02 -2,784,800.00 3,937,905.65 1/1/2004 16,904,613.09 -2,701,256.00 1,394,920.93 -2,412,000.00 0.00 0.00 0.00 14,751,705.33 16,097,105.63 16,751,383.67 15,598,278.02 APPENDIX ADDITIONAL DATA AND INFORMATION 1. The company has filed suits against third parties of 16.7 mil. €, while the suits filed against the company amount to 3 mil. €. These cases are presented in detail in note 4.5. 2. The average number of people employed by the Group amounts to 569 people and by the parent company 170 respectively. 3. The parent company NEWSPHONE HELLAS S.A. has been tax audited through FY 2002, its subsidiary “CALL CENTER HELLAS S.A.” through FY 2001, while its subsidiary “NOETRON S.A.” has not been tax audited since its establishment in 2003. Therefore, the company’s tax obligations have not yet been finalized. 4. Consolidated sales, as well as the Cost of Goods Sold was reduced from intercompany transactions of 5,800,382.99 euro, receivables and liabilities were reduced from intercompany transactions of approximately 1,039,507.95 euro, while intercompany eliminations of equity amounted to 3,987,083.94 euro and of investments to 3,540,187.31 euro. 5. Company’s investments in fixed assets as of 31-12-2004 were reduced and the sundry debtors were increased of 49,999.98 and 50,707.64 respectively, in relation to the figures already published, due to a more correct allocation, namely of the deferred receivables from taxes. 6. Company and Group long-term liabilities as of 31-12-2004 were reduced and the short-term liabilities were equally increased of 64,260.61and 307,935.58 respectively, in relation to the figures already published, due to a more correct allocation of financial leasing liabilities 7. Group minority interests as of 31-12-2004 were reduced in relation to the figures already published by an amount of 37,319.29 which is due to a more correct calculation mainly on differences from the adjustments of IFRS in the financial year 2003. 8. Regarding differences in the accounts of investments in fixed assets, long-term liabilities and minority rights, in relation to the figures published as of 31-12-2004, they are due to more precise calculations. These figures are presented in more detail in note 50 of the appendix. 9. The parent company acquired 134,000 shares of the subsidiary CALL CENTER HELLAS S.A. increasing its share of participation from 50% to 70% respectively. 10. The consolidated financial statements include the following companies: Corporate name CALL CENTER HELLAS S.A. NOETRON S.A. CHAIRMAN OF THE BOD GEORGE THEODOSIS ID No Κ-820079 Headquarters 280, THISEOS AVE. KALLITHEA 280, THISEOS AVE. KALLITHEA Kallithea, February 20, 2006 MANAGING DIRECTOR EFSTRATIOS APERGIS ID No Ξ-110267 Share of participation 70.00% 75.00% Μέθοδος Ενοποίησης Full Full ACCOUNTING MANAGER STAVROULA KILAKOU License No Α’17315 We inform you that the Company “NEWSPHONE HELLAS – ANONYME COMMERCIAL COMPANY – TELESOUNDINFORMATION SERVICES – COMPLETED IT AND COMMUNICATION SERVICES” proceeds with a republication of the FY 2005 figures and information in order to comply with the publication formalities provided for in the ministerial decision ΑΠ/172/10-1-2006 which was published on the website of the Athens Stock Exchange on February 23, 2006. 12 5 APPENDIX II. REPORT OF TRANSACTIONS WITH AFFILIATED COMPANIES Η The company “ NEWSPHONE HELLAS – ANONYME COMMERCIAL COMPANY – TELESOUNDINFORMATION SERVICES – COMPLETED IT AND COMMUNICATION SERVICES” which is headquartered in Kallithea, Attica and its offices are on a building at 280, Thisseos Ave. and is affiliated with the following companies as per article 42e par. 5 of Cod. Law 2190/1920. 1. “CALL CENTER HELLAS S.A. – Commercial Company of Communication Services” which is headquartered in Kallithea, Attica (280 Thisseos Ave.) and is legally represented. 2. “NOETRON S.A. ADVANCED APPLICATIONS OF IT SYSTEMS “which is headquartered in Kallithea, Attica (280 Thisseos Ave.) and is legally represented. 3. “ATHINAIKI KTIMATOEMPORIKI TECHNICAL COMPANY S.A. “ which is headquartered in Athens (49-51 Ag. Konstantinou Street) and is legally represented. 4. “FERGON S.A. ENERGY – TELECOMMUNICATIONS – MEDICAL MACHINERY & CONSUMABLES COMMERCIAL COMPANY “which is headquartered in Kallithea, Attica (280 Thisseos Ave.) and is legally represented. 5. “TRAVEL PLUS LTD TRAVELLING COMPANY “, which is headquartered in Votanikos, Attica (23 – 25 Servion Street) and is legally represented. 6. “Ν. APERGIS AND BROS LTD.”, which is headquartered in Glyfada, Attica (3, Ioannou Metaxa Street) and is legally represented. 7. “E. APERGIS – M.E. DIMITROKALLI LTD.” which is is headquartered in Kallithea, Attica (282 Thisseos Ave.) and is legally represented.. 8. “ΤΕΚΝΟ S.A. REAL ESTATE AND CONSTRUCTIONS COMPANY“, which is headquartered in Halandri, Attica (22Α, Papanikoli Street, Postal Code 152 32) and is legally represented. 9. “MWG POLITICS S.A. COMMERCIAL AND ADVERTIZING COMPANY”, which is headquartered in Athens (5, Hatzigianni Mexi, Postal Code 115-28) and legally represented. 10. “ASHLEY & HOLMES S.A. COMMERCIAL AND ADVERTIZING COMPANY”, which is headquartered in Halandri, Attica (22Α, Papanikoli Street, Postal Code 152 32) and is legally represented. For the financial year 2005 the following transactions have occurred between the company NEWSPHONE HELLAS S.A. and the affiliated companies with the respective income and expenses: With the company Call Center Hellas S.A.: 1. From the company Call Center Hellas S.A. an income occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 62,573.90 from the leasing contract as of 1-3-2003 on the property on 282, Thisseos Ave. 2. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 1,912,091.40 from the contract as of 1-7-2003 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the ARIADNE project, as it was extended with the private agreement as of 1-2-2005, and as it was extended and amended with the private agreement as of 1-102005. 3. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 377,405.25 from the contract as of 3-1-2004 for the appointment from NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project undertaken for the account of the Social Security Organisation (IKA). 126 APPENDIX 4. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 9,899.15 from the contract as of 25-4-2001 for the collaboration of the two companies in the provision of services and staff. 5. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 19,284.00 from the leasing contract as of 24-2-2004 for the 4th floor property on 280 Thisseos Ave. 6. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 650,771.94 from the contract as of 1-10-2004 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project undertaken for the account of the Hellenic Railways Organisation (OSE), as it was extended and amended according to the private agreement as of 1-7-2005. 7. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 46,602.57 from the contract as of 1-10-2004 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project undertaken for the account of the Youth & Sport Organisation (ONA). 8. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 2,136,134.50 from the contract as of 2-7-2005 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project undertaken for the account of Agricultural Insurance Organisation. 9. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 1,190,110.28 from the contract as of 4-7-2005 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project for the telephone number 11880. 10. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 42,987.00 from the contract as of 1-12-2005 for the appointment by NEWSPHONE HELLAS S.A. to Call Center Hellas SA of part of the project undertaken for the account of PANAFON. 11. From the company Call Center Hellas S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 148,442.00 from the agreement as of 1-12-2005 for the cover by NEWSPHONE HELLAS S.A. on behalf of Call Center Hellas SA of 40% of the expenses for the maintenance and general use of the common places, things and facilities of the building on Thisseos avenue in Kallithea Attica. With the company NOETRON S.A.: 1. From the company NOETRON S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 340,000.00 from the contract as of 1-10-2005 for the sale and installation of software for the needs of the project 11880 and the Citizen Service Centres (KEP). 2. From the company NOETRON S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 321,693.75 from the contract as of 1-3-2005 for the sale and installation of software for the needs of the project of the Government Gazette. 3. From the company NOETRON S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting euro 240,000.00 from the contract as of 1-1-2005 for the appointment by NEWSPHONE HELLAS S.A. to NOETRON S.A. of the maintenance and support of the software for organising and promoting citizens’ requests, as it was extended with the private agreement as of 1-4-2005. 4. From the company NOETRON S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 471.00 for the purchase of fixed equipment. 12 7 APPENDIX With the company FERGON S.A.: From the company FERGON S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 1,200.00 from the leasing contract as of 15-1-2002 for the property on 280 Thisseos Avenue from NEWSPHONE HELLAS S.A. to FERGON as amended with the private agreements as of 23-4-2004 and 18-52004 . With the company ASHLEY & HOLMES S.A.: 1. From the company ASHLEY & HOLMES S.A. an expense occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 228,439.80 from the contract as of 7-7-2003 for the appointment by NEWSPHONE HELLAS S.A. to ASHLEY & HOLMES S.A. for the creation of TV spots and other services promoting the services of NEWSPHONE HELLAS S.A. With the company E. APERGIS – Μ.Ε. DIMITROKALLI LTD.: From the company E.APERGIS – M.E. DIMITROKALLI LTD. an income occurred for the company NEWSPHONE HELLAS S.A. amounting to euro 3,753.00 from the leasing contract as of 8-9-2004 for the property on 282 Thisseos Avenue from NEWSPHONE HELLAS S.A. to E. APERGIS – M.E. DIMITROKALLI LTD. For the financial year 2005 the following transactions have occurred between the company Call Center Hellas S.A. and its affiliated companies with the respective income and expenses: With the company ASHLEY & HOLMES S.A.: From the company ASHLEY & HOLMES S.A. an income occurred for the company Call Center Hellas S.A. amounting to 4,479.19 from the contract for carrying out by the former of an outgoing calls project on behalf of the second. With the company NOETRON S.A.: From the company NOETRON S.A. an income occurred for the company Call Center Hellas S.A. amounting to 21,101.80 from the leasing contract as of 24-7-2003 for the property on 280 Thisseos Avenue from Center Hellas S.A. to NOETRON S.A. The President of the BoD 128 The Vice-President The Managing Director The Members APPENDIX III. INFORMATION OF ARTICLE 10 OF L. 3401/2005 For the period 1/1/2005 – 26/5/2006 the company made available to the investment public the following information, which can be found in its website www.newsphone.gr: Date Information Website 23.05.2006 New Board of Directors www.newsphone.gr 19.05.2006 NEWSPHONE HELLAS undertook the project of directory assistance services provided by VODAFONE, through the number 11833 www.newsphone.gr 18.05.2006 Q1 2006 consolidated financial results according to IFRS www.newsphone.gr 11.04.2006 Disclosure – Correct repetition www.newsphone.gr 07.04.2006 Disclosure www.newsphone.gr 05.04.2006 Participation in a two-day conference of SAL. OPPEINHEIM Bank www.newsphone.gr 09.03.2006 Presentation to the Association of Athens Stock Exchange Members www.newsphone.gr 09.03.2006 Re-publication of the company’s FY 1005 data and information www.newsphone.gr 24.02.2006 FY 2005 consolidated financial results according to IFRS www.newsphone.gr 07.02.2006 Rectification of several amounts of the Data and Information for the period 1/1/05 - 30/6/05 as well as of the Interim Financial Statements of the same period www.newsphone.gr 26.01.2006 NEWSPHONE HELLAS S.A. undertakes the continuation of the ARIADNE project www.newsphone.gr 19.01.2006 Departure of a Manager from the company www.newsphone.gr 10.01.2006 NEWSPHONE HELLAS undertakes the installation of IT systems to the Prefectures of Athens – Piraeus www.newsphone.gr 09.12.2005 Enhancement of shares liquidity www.newsphone.gr 29.11.2005 Foreign institutional investors placement to NEWSPHONE HELLAS www.newsphone.gr 28.11.2005 Disclosure for the acquisition of shares www.newsphone.gr 23.11.2005 Disclosures for change in the share of participation www.newsphone.gr 10.11.2005 9M 2005 consolidated financial results according to IFRS www.newsphone.gr 30.09.2005 H1 2005 financial results www.newsphone.gr 26.09.2005 Completion of the placement to foreign and Greek institutional investors of a shareholding of the company NEWSPHONE HELLAS S.A. from the main shareholders, the President, Mr. Theodosis Georgios and the Managing Director, Mr. Apergis Efstratios. www.newsphone.gr 23.09.2005 Corporate presentation of Newsphone Hellas S.A. to a two-day conference of Sal Oppenheim Bank www.newsphone.gr 06.07.2005 Pre-announcement of transactions www.newsphone.gr 05.07.2005 Participation to the process of undertaking projects from the Public Sector www.newsphone.gr 01.07.2005 Q1 2005 financial results www.newsphone.gr 27.06.2005 Dividend distribution of 0.10 euro per share. www.newsphone.gr 27.06.2005 Decisions of the General Meeting of Shareholders www.newsphone.gr 03.05.2005 Performance of transactions www.newsphone.gr 12 9 APPENDIX 08.04.2005 Pre-announcement of transactions www.newsphone.gr 06.04.2005 Pre-announcement of transactions www.newsphone.gr 06.04.2005 Acquisition of 134,000 shares of the subsidiary CALL CENTER HELLAS www.newsphone.gr 31.03.2005 Pre-announcement of transactions www.newsphone.gr 09.03.2005 NEWSPHONE HELLAS S.A. undertakes a project for the account of the National Printing Office. www.newsphone.gr 07.03.2005 The Annual Ordinary General Meeting of Shareholders will be held within June 2005. www.newsphone.gr 01.03.2005 FY 2004 financial results www.newsphone.gr 09.02.2005 Signing of a Contract with the Hellenic Ministry of the Interior, Public Administration and Decentralisation, of 3,280,000.00 euro. www.newsphone.gr 130 APPENDIX IV. IV. ANNUAL FINANCIAL STATEMENTS, AUDIT REPORTS & REPORTS OF THE BOARD OF DIRECTORS OF COMPANIES INCORPORATED IN THE CONSOLIDATED FINANCIAL STATEMENTS OF “NEWSPHONE HELLAS S.A.” • The annual financial statements, the auditors’ reports and the reports of the Board of Directors on a corporate and consolidated level of “NEWSPHONE HELLAS S.A.” are posted on the Company’s website www.newsphone.gr • The annual financial statements, the auditors’ reports and the reports of the Board of Directors of “CALL CENTER HELLAS S.A”, a Company which is incorporated in the consolidated financial statements of “NEWSPHONE HELLAS S.A.” are posted on the website www.callcenter.gr • The annual financial statements, the auditors’ reports and the reports of the Board of Directors of “NOETRON S.A.”, a Company which is incorporated in the consolidated financial statements of “NEWSPHONE HELLAS S.A.” are posted on the website www.noetron.gr 13 1 relate Designed - Produced: 280, Thiseos Av., 176 75 Kallithea. Τel.: +30 210 9472222 , Fax: +30 210 9472223 www.newsphone.gr