Full Brochure for Year 2016

January 2016 – December 2016
2016 is just around the corner! So where will
the year take you?
With just a month to the year end, you should be well on your way to meet the
forecasts set for 2016.
Have your goals been realistic? Has your market changed and are the products
Leadership, the
differentiator of great
organizations!
and services meeting your customer/clients requirements? Has the international
economy impacted on the local business?
In a difficult marketplace, it has become very
With a challenging economic environment it is important to be tuned in on all of
important to invest in developing and retaining
these events.
the most important asset, your people!
Having competent staff, well skilled in using technology and communication
Successful leaders will focus on building a
skills will provide a level of agility for organizations to react to change.
culture of achievement and accountability
With our experience in assisting Business we are ready to provide you with the
around the vision.
IT and PD skills required to meet the challenges.
Great leaders create an atmosphere that drives
the group to achieve pre-determined outcomes.
Call us to discuss how you can benefit from developing programs for your
They do this by utilizing their people in
people?
developing and increasing their capabilities.
This directs staff to create an accountability
which is a two-way commitment based on
positive relationships between managers and
Windows 10 has landed!
teams, where each supports each other.
Microsoft released Windows 10 in mid July. So what is in store for users ahead?
When the set goals are achieved, it’s important
to celebrate the success. That enhances the
The Microsoft Windows 10 Insider Program running the technical preview ran
overall team spirit and motivation further
with over a million users since October 2014.
providing a positive attitude moving ahead.
Windows 10 has new features such as the Cortana online aide, facial
With these successes the staff feel appreciated
recognition for security and the powerful looking Microsoft Edge web browser.
for their commitment provided. With this culture
These are likely to prompt some users to upgrade their hardware. Windows
embedded throughout the organization there
Explorer has been renamed Microsoft Edge, and the Favorites list has been
replaced by a new list called Quick Access.
Microsoft hopes to see a constant uptake knowing full well it is likely to take
some time!
continues to be an increase in performance that
delivers ROI.
Call us to discuss your training plan.
Call us to discuss your upgrade training requirements for Windows 10
users
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
Training Courses
Information Technology
Microsoft® Excel
Building Financial Models With Microsoft® Excel
Introduction to PowerPivot 2010/2013
Maximizing Microsoft® Excel Tools for Fast & Accurate Business Reporting
Maximizing Microsoft® Excel Tools for Fast & Accurate Business Reporting
Maximizing Pivot Table in Microsoft® Excel 2007/2010/2013
Microsoft® Excel 2007/2010/2013 – Intermediate Level
Microsoft® Excel 2007/2010/2013 – Advanced Level
Microsoft® Excel for Beginners
Microsoft® Excel for Intermediate/Advance User
Microsoft® Excel VBA for Non-Programmers
PowerPivot 2013 for Microsoft® Excel
Tips & Tricks in Microsoft® Excel Functions & Formulas
Using Formulas & Functions in Microsoft® Excel 2007/2010/2013
ITIL® Service Management
ITIL® Continual Service Improvement
ITIL® Foundation Certification Training
ITIL® Intermediate Service Design
ITIL® Service Operation
ITIL® Service Strategy
ITIL® Service Transition
System & Cyber Security
Computer Forensic Workshop
Cyber Security Foundation 2015
Cyber Security Training for IT Administrator
Hacking & Penetration Test for IT Administrator
IT Security Practitioner
Penetration Testing with Kali™ Linux
Scrum Agile Methodology
Scrum Developer Certified
Scrum Master Certified Professional
Microsoft® Server Family
Configuring & Managing Windows Server 2012 R2 & Exchange Server 2013
Microsoft® Windows
Configuring Windows 8.1
Microsoft® PowerPoint
•Creating High Impact Microsoft® PowerPoint Presentations
•Microsoft® PowerPoint 2010/2013 Intermediate/Advanced
IT Governance & Management
•Advanced Information System Auditing
•Implementing & Migrating to COBIT® 5 in the Governance of Enterprise IT
Leadership & Supervision
Achieving Corporate Excellence through Dynamic Leadership & Entrepreneurship
Being the Coloured Brain Leader
Call Centre Team Leaders Training Workshop
Effective Supervisory Skills & Personal Development for Middle Management
& Executives
Essential Leadership Skills For Supervisors and Managers
Executive Development Program
Lead to Win - Transformational Leadership
Leading In Crisis - Taking Command & Control of Crisis Situation & Communication
Management Development Program
Strategic Management and Leadership
Supervisory Development Excellence Program
Supervisory Enhancement for Leadership Excellence
Supervisory Skills for Factory Supervisors
The Right Leadership Style for the Leaders of 21st Century
The Situational Leadership Skills
The Ultimate Leader
Communication & Interpersonal
Being the Coloured Brain Communicator
Communicating with Impact Using NLP
Conflicts & Differing Cultures at Workplace: Are We Communicating Effectively?
Dealing with Difficult People in Manufacturing
Dealing with Difficult Stakeholders
Developing Workplace Interaction & Interpersonal Skills
Enhance Your Communication Skills
From Conflict to Collaboration
Influential Communication at Work
The Power of Effective Communication &
Interpersonal Skills for Professional
Towards 5-Star Communication Skills in Providing
Excellent Service
Call Centre Essentials
Call Centre Operation Management for Team Leaders
Call Centre Team Leaders Training Workshop
Complaints Management: Customer Feedback & Complaint Handling
Customer Service Excellence
English Communication for Call Centre Environment
Handling Difficult and Demanding Customers
Power Phone Image at Front Desk
Servicing at Call Centres
Telephone Techniques & Etiquette for Call Centre Professionals
Telephone Techniques that Win Customers
Clerical & Administrative Skills
Administrative Enhancement Skills
Administrative Transformation Excellence
Clerical Development Program
Effective Secretarial and Office Management
Evolution of the Office Administration
How to Manage and Organise Office Records and Files Efficiently
Office Administrative Skills
Secretaries Week Special
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
Training Courses
Customer Service
Achieving Customer Service Excellent with Effective Communication Skills
Complaints Management: Customer Feedback & Complaint Handling
Creating Lasting Impressions Even in the Most Challenged Situation
Customer Centric Service — The Business Success Factor
Customer Relationship Management — Art of Customer Retention
Customer Service Excellence
Excellence Customer Service for Branch Staff
Handling Difficult and Demanding Customers
Impressing Customers at First Sight
Managing Difficult Customers
The STAR Principles Towards Excellent Customer Service Mind-set
Towards Addressing the Needs of Difficult Customers through Effective Communication
Towards Excellent Customer Service through Effective Communication
Business Etiquette
Corporate Grooming and Etiquette
Corporate Grooming & Business Etiquette Workshop
Corporate Grooming, Protocol & Business Etiquette for Professionals
Email Etiquette
Ethics at Workplace
Grooming Etiquette and Understanding Personality Workshop
Personal Grooming & Etiquettes
Power Phone Image at Front Desk
Professional Image & Etiquette
Telephone Techniques & Etiquette for Call Centre Professionals
Telephone Techniques that Win Customers
Writing Effective Emails
Sales & Marketing
High Impact Sales Workshop
Improve Sales Skill Using NLP Techniques
Introduction to NLP Selling Techniques
Power Pack Sales Workshop
Relationship Selling
Presentation & Public Speaking Skills
Inspiring Public Speaking & Presentation Skills
Power Business Presentation — Personal Branding & Image
Powerful Presentation Skills
Presentation Skills — Speak it Right!
Successful Presentation Skills
Writing Skills
Effective Business Writing Skill for Professionals
Effective Email Writing for Debt Collection
Effective Report Writing for Business
Enhancing Professional Writing Skills
Report and Proposal Writing Skills
Writing Great Business Reports
Negotiation Skills
Effective Negotiation Skills
Negotiation Power — Pitch it Right!
Negotiation Techniques That Bring Results
Strategic Sales Negotiation for Profit
Team-Building
Bringing out the Best in You: Effective Personal Development for Employees
Indoor Team-building: Building a Dynamic Team
Lead To Win – High Impact Team Synergy
Team Dynamics – Realign Team Towards Excellent Performance
Team-building: Avatar Experience
Team-building: Integration to Progression
Team-building: T.E.A.M Towards Excellence
Team Building — Bond to Win
Team-Building for High Performance
Creative Thinking & Problem Solving
Analytical & Critical Thinking Skills
Box Breaking Problem Solving & Decision Making Skills
Creative Thinking and Problem Solving Workshop
Critical Thinking & Decision Making
Innovation and Creativity for Better Performance
Mind Mapping Techniques — Enhance Your Thinking Skills
Synergized Problem Solving Using Analytical & Creative Thinking
Time & Stress Management
Manage Time & Achieve Results
Stress Management: Are We Managing Stress Effectively?
Time & Stress Management — Enhance, Organize & Performed
Time Mastery — Plan & Organize
Time Management Skills
Personal Development & Motivation
Crossroads
Developing & Maintaining Positive Attitude at Workplace
Dimensions of A Top Achiever
Fear the Clock, Ignore the Compass – Relishing Self-Improvement
Finding the Meaning & Developing Joy at Work
Positive Work Attitude – The Key to Higher Productivity
Linguistic Skills
Business English Communication
English Communication for Call Centre Environment
English Communication Skills at Workplace
Grammar is a Tool
Train-the-Trainer
Coloured Brain Communication Trainer Certification
Directive Communication Psychology Trainer Certification
Fundamental of Train-The-Trainer
Mind & Mental Development
Emotional Excellence at Workplace
Health & Safety
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
Training Courses
Manufacturing Operations
Analysis & Problem Solving
Advance Quantitative Decision Making
Basic Quantitative Decision Making
Failure Mode & Effect Analysis (FMEA)
Introduction to FMEA
Root Cause Analysis & FMEA
Root Cause Analysis with 8 Disciplines Method
Certification Programs
Certified Lean Six Sigma Black Belt
Certified Lean Six Sigma Green Belt
Certified Lean Six Sigma Technician
Certified Master Black Belt
Certified Operational Excellence Manager
Production & Supply Chain Management
Effective Store and Warehouse Management
Inventory Management in the Supply & Demand Chains
Practical Production Planning & Control
Theory of Constraints in Manufacturing
Techniques & Methodologies
How to Achieve a Defect Free Environment by Using Poka-Yoke Concept
Increase Operation Productivity & Flexibility though Quick Changeover
Measurement System Analysis (MSA)
Planning & Execution for Getting the "Right" Things Done!
Statistical Process Control (SPC) by Excelforth
Statistical Process Control (SPC) by Global Corporate Academy
Statistical Process Control (SPC) by Knowledge Hub Asia
Training Within Industry (TWI) — Standard Work, Motion and Time Study
ISO & Quality Management
ISO 22000:2005 Food Safety Management System Internal Auditor Workshop
ISO/TS 16949:2009 Awareness Workshop for Automotive Industry
ISO 9001:2000 Internal Quality Audit
ISO 9001:2008 Awareness (By TED Integrated)
ISO 9001:2008 Awareness (By Knowledge Hub Asia)
Lean Concepts & Practices
5S Housekeeping & Visual Management
5S to Kaizen
Effective 5S Implementation
Kaizen Continuous Improvement
Lean Manufacturing for Optimum Efficiency
Waste Identification through Learning To See
Value Stream Mapping (VSM)
Service & Maintenance
Introduction to Total Productive Maintenance (TPM)
Predictive Maintenance Analytics: For Zero Breakdown Machines
& Production Systems
Energy Management
Energy Efficiency for Plants/Manufacturing
Occupational Safety & Health (OSH)
Competency Based Training on the Safe Operation of Cranes
Competency Based Training on the Safe Operations of Forklifts
Industrial Safety for Contractors
Forklift Truck Safety Handling & Proficiency Course
Occupational First Aid Skills & CPR
Occupational Safety & Health Awareness Program
HSE Requirements & Audit
HSE Legal Requirements
ISO 14001 & OHSAS 18001 Internal Audit
ISO 14001:2004 Internal Audit
ISO 22000:2005 Food Safety Management System Internal Auditor Workshop
OHSAS 18001:2007 Internal Audit
Workplace EHS Inspection & Safety Audit
Hazard & Risk Management
Hazard Identification, Risk Assessment & Risk Control (HIRARC)
Job Hazard Analysis
Safety Management
Enhancing Safety Performance with Behavioral Safety: Current Trends in BBS
Integrating Leading Measures In Safety Management
Accident Investigation & Reporting
A Structured Approach to Accident Investigation
Incident Investigation, Reporting & Prevention
Environmental Health & Safety (EHS)
Chemical Spillage & Discharge Response Procedures
Emergency Response to Chemical Spills
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
Training Courses
Human Resource Management
Human Capital Management
1-Day Practical Workshop on Job Design
A Practical Approach to Measuring & Reporting Training Effectiveness
Competency Based Approach to Training Needs Analysis
Effective Employee Engagement
Effective Manpower Planning
How To Fit Competency-Based Model Into Your Organization
Human Resource Management: Best Practice
People Management Skills
Recruitment & Selection
1-Day Talent Selection with Behavioral Event Interviews
3-Day Talent Selection with Behavioral Event Interviews
Behavioral Event Interview Skills
Best Fitting the Best Talent
Competency-Based Interviewing Skills
Competency Frameworks for HR
Effective Interviewing Skills
Interviewing Skills for Non-HR Personnel
Right Hires with Behavioral Event Interviews
Laws & Legislation
Conducting the Domestic Inquiry in Malaysia
Investigation & Prosecution skills for Domestic Inquiry
Malaysian Labor Laws and Employment Act
Protection of Employers Rights, Legalities and Implications
The Employment Act 1955 for Line Managers Workshop
Understand the Law & Application of Employment Act 1955
Understanding the Labor Law and Domestic Inquiry
Why & How to Conduct Domestic Inquiry
Industrial Relations
Carrying Out a Retrenchment Exercise
Effective Process & Methodology in Managing Misconduct
Handling Misconduct & Dismissal Workshop
Handling the Non-Performer & Dismissal Workshop
Industrial Relations — The Process and Procedures
Managing Absenteeism at Workplace
Managing Difficult Employees & Absenteeism
Say ‘No’ to Sexual Harassment at Workplace
Sexual Harassment: The Rights and the Right Thing to Do
When, What, Who & How to Investigate Misconduct
Generation Gap Management
Bridging and Managing Generation Gap at Workplace
Connecting Generations at the Workplace
Connecting with Gen Y
Coaching & Mentoring
Effective Coaching & Mentoring Skills
Effective Coaching Techniques for Managers
Manager as Coach
Mentor Mentee Program: Bringing out the best in your mentee
Practical Coaching & Mentoring Skills
The Road Map to a Successful Mentoring Program
Talent Management
Succession Planning
Talent Management
Talent Management & Succession Planning
Managing New Employees & Orientation
How to Induct New Employees & Conduct Orientation
Managing Employees under Probation Period
Performance Appraisal
Performance Appraisal & KPI
Performance Appraisal and Management
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
COMPUTER TRAINING SCHEDULE (Public Intake)
Courses
Day
Year 2016 Training Dates
Price
RM
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
WORD PROCESSING
COURSES
Microsoft Word –
Beginner
1
200
5
1
1
4
3
7
11
1
5
4
1
5
Microsoft Word –
Intermediate
1
300
6
2
2
5
4
8
12
2
6
5
2
6
Microsoft Word –
Advanced
1
400
7
3
3
6
5
9
13
3
7
6
3
7
Microsoft Excel –
Beginner
1
200
11
15
7
11
9
13
18
8
19
10
7
14
Microsoft Excel –
Intermediate
1
300
12
16
8
12
10
14
19
9
20
11
8
15
Microsoft Excel –
Advanced
1
400
13
17
9
13
11
15
20
10
21
12
9
16
Microsoft PowerPoint Beginner
1
200
18
22
14
18
16
20
25
15
26
17
14
20
Microsoft PowerPoint Intermediate
1
300
19
23
15
19
17
21
26
16
27
18
15
21
Microsoft Access –
Beginner
1
400
Upon Request
Microsoft Access Intermediate
1
550
Upon Request
Microsoft Outlook –
Beginner
1
200
Upon Request
Microsoft Outlook Intermediate
1
300
Upon Request
SPREADSHEET
MANAGEMENT
PRESENTATION
COURSES
DATABASE
MANAGEMENT
MAIL COURSES
*Price & Schedule subject to change without prior notice
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
MANAGEMENT AND PROFESSIONAL DEVELOPMENT COURSES
Training Course
Level
D
a
y
s
Jan
11/12
Time Management
Intro/
Inter
2
Business Writing
Intro/
Inter
2
Project Management
Essentials
Intro/
Inter
2
Negotiation Fundamentals
Intro/
Inter
2
Presenting with Confidence
Intro/
Inter
2
Leadership and Influence
Intro/
Inter
2
Customer Service
Intro/
Inter
2
Change Management
Intro/
Inter
2
Management Fundamentals
Intro/
Inter
2
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
13/14
15/16
Oct
Nov
10/11
18/19
14/15
14/15
15/16
11/12
18/19
Dec
19/20
19/20
16/17
22/23
24/25
20/21
21/22
28/29
25/26
18/19
26/27
22/23
23/24
26/27
*Price & Schedule subject to change without prior notice
*Management and Professional Development Courses (run with a minimum of 4 participants)
HOW TO BOOK
It is a good idea to make advance bookings, especially on our popular courses. You can telephone us on
014 727 6629 / 016 2321050 or email [email protected] or [email protected]
You will receive a confirmation letter with all the relevant course details. Please note that payments are
receivable 5 working days prior to course commencement. Transfers, Non–attendance or Cancellations
received less than 5 working days prior to course commencement will incur a fee of 100% invoice amount.
A participant may be substituted at anytime prior to the course.
FLEXIBLE TRAINING
All courses listed on our schedule can also be trained at
your site or as customized courses. Megatech trainers
are experienced in a wide variety of software packages;
please contact us to discuss all your training requirements
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]
Photo Gallery
Training Sessions conducted for some
of our corporate clients from the
Government and Private sector
Malaysia and Indonesia
Major clients includes:
JKR
MTIB
Chubb
RHB Bank
Felcra Malaysia
Jabatan Penerangan Malaysia
Lembaga Lebuh Raya Malaysia
Kementerian Penerangan Malaysia
Lembaga Perindustrian Kayu Malaysia
Setiausaha Kerajaan Negeri Selangor
Setiausaha Kerajaan Negeri Sabah
Stesen Pengesan Siaran Malaysia
Kementerian Perpaduan Malaysia
Megatech
Majlis Perbandaran Subang Jaya
assures you..
 expert tuition by qualified, professional trainers who are
experienced in the corporate industry
Mayban General Assurance
DHL Express (M) Sdn Bhd
Jabatan Perdana Menteri
FairChild Semiconducter
 one PC for each participant
Filem Negara Malaysia
 small class size
Sime Darby Groups
 a training guide /e book for each participant
Toshiba – Banting
Pertronas Malaysia
 all courses are run using Competency Based
Training techniques
Mayban Life Assurance
 Microsoft – Certified Partner
U.S Embassy Indonesia
 certificate of attendance upon completion of the course
MAA Holdings Berhad
 quality refreshments / lunches
Jabatan Agama Islam
Bank Negara Malaysia
Hartalega Sdn Bhd
Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at [email protected] or [email protected]