Annual Report 2010 - GENERALI CEE HOLDING
Transcription
Annual Report 2010 - GENERALI CEE HOLDING
Annual Report 2010 1 Contents GENERALI GROUP POLAND ....................................................................................................................... 3 A letter from the President of Generali Group Poland Management Board . ....................................................... 4 Company profiles . ........................................................................................................................................ 6 History.......................................................................................................................................................... 9 Product range.............................................................................................................................................. 11 Supervisory Board’s Reports........................................................................................................................ 15 SELECTED ITEMS OF MANAGEMENT REPORTS OF GENERALI T.U. S.A. AND GENERALI ŻYCIE T.U. S.A. . .. 18 Selected items of Management Reports of Generali T.U. S.A. ........................................................................ 19 Selected items of Management Reports of Generali Życie T.U. S.A. . .............................................................. 23 SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI T.U. S.A. ................................................... 26 Selected items of Balance sheet .................................................................................................................. 27 Selected items of Profit and Loss Account.................................................................................................... 28 Selected items of Cash Flow Statement........................................................................................................ 29 Registered Auditor’s Opinion ....................................................................................................................... 30 SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI ŻYCIE T.U. S.A ......................................... 31 Selected items of Balance sheet .................................................................................................................. 32 Selected items of Profit and Loss Account . .................................................................................................. 33 Selected items of Cash Flow Statement........................................................................................................ 34 Registered Auditor’s Opinion........................................................................................................................ 35 SELECTED ITEMS OF MANAGEMENT REPORT OF GENERALI POWSZECHNE TOWARZYSTWO EMERYTALNE S.A. ................................................................................ 36 SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI POWSZECHNE TOWARZYSTWO EMERYTALNE S.A.................................................................................. 44 Selected items of Balance sheet .................................................................................................................. 45 Selected items of Profit and Loss Account .................................................................................................... 46 Registered Auditor’s Opinion ....................................................................................................................... 47 GENERALI ENERGY .................................................................................................................................. 48 2 GENERALI GROUP POLAND 3 A letter from the President of Generali Group Poland Management Board Dear All, Acting for the first time as the President of the Management Board of Generali Poland Group companies, I have the pleasure of conveying the Annual Report of the Group for the year 2010. Last year was closed with gross premium written in the amount of 1.7 B PLN as compared to 1.9 B PLN a year earlier. For us this was a time of dynamic expansion in key market segments, and a slight drop in the year-to year gross premium written is due to single events that had occurred in the year 2009, which makes these results not fully comparable. Net profit of the companies in the group amounted to 20.0 M PLN in 2010 as compared with 24.4 M PLN a year earlier. The result had been burdened both by the weather anomalies which significantly influenced the visibly higher level of claims paid by the company, as well as by negative trends on the Polish motor insurance market. Gross written premium on the non-life market amounted to almost 750 M PLN and was by 3% higher in comparison to the previous year. Mass non-motor insurance was Generali’s most dynamically expanding business line (increase by 29%), playing an increasingly important role in the company’s portfolio. To our satisfaction, the company also managed to systematically improve profitability of motor insurance line over the last months of the year. Gross written premium on the life market amounted to 990,6 M PLN as compared to 1.2 M PLN a year before. A lower year-to-year volume of gross premium written from this segment of the market is a consequence of a very high, yet single gross written premium in the fourth quarter of the year 2009 on the bank assurance market, which slightly disturbs the comparability of our achievements. What is most important, though, is the fact that we were expanding significantly faster than the competition (an increase by 27%) in the regular premium product market, which constitutes the core of our market strategy. This is to be attributed both to an excellent acquisition of new clients (APE increase by 30%), and a very good portfolio retention, which is Generali’s positive distinctive feature on the market. In the past year, despite legislative commotion on the market of pension insurance, Generali could take pride in further expansion of our operations on that market. OFE Generali surpassed the threshold of 10 B PLN of managed assets and was the leader of both rankings organized by the Polish Financial Supervision Authority on a three-year return on investment rate. At the end of the year, Generali managed 782 thousand of pension accounts, recording a 16% year- to – year increase, a result which is four times better than that of our market competitors. 4 Dear All, In the context of many market difficulties we had to face, I estimate Generali’s last year’s achievements as promising, even more so considering our rate of expansion which in many market segments was faster than that of the competitors. Generali’s key target for non-life insurance in 2011 is the improvement of profitability in all main business lines. I count on the market to become ready for the changes which will give us the possibility of competing not only on the price level, but also on the quality of customer service level. As far as life insurance is concerned, Generali wishes to focus on regular business, that is on classic and longterm life insurance products. Announced changes in pension system should stimulate Poles into additional savings efforts and investments for the future, which can also result in further expansion of life insurance products in Poland. I would like the year 2011 to constitute a new beginning for Generali after all changes that had taken place, including ones on the Management Board level. I am convinced that the strength of our company is going to be defined by the core of our business strategy based on: multi-channel distribution, complexity of our product offer, very good investments results, proximity and partnership for the company’s shareholders, our Clients and all Business Partners in conjunction with efficient service and proper price. Respectfully Yours, Artur Olech President of the Board of Management of Generali Poland Group 5 COMPANY PROFILES Company: Headquarter: Subscribed capital: Shareholder: Licence: Scope of activity: Generali Towarzystwo Ubezpieczeń S.A. ul. Postępu 15 B 02-676 Warszawa 190.31 M PLN Generali PPF Holding B.V. 5 July 1999 All groups of Division II*; remaining personal insurance and property insurance *indicated in the appendix to the legal act on insurance activity Management Board: Supervisory Board: Artur Olech – President of the Board (since November 2010 ) Jiři Střelický – Member of the Board Libor Mašícek – Member of the Board Klára Starková – Chairman of the Supervisory Board Luisa Coloni – Vice-Chairman of the Supervisory Board Jaroslav Mlynář – Member of the Supervisory Board Selected financial data (Thousand PLN) 2005 2006 2007 2008 2009 2010 Gross written premium 281,894 247,734 403,193 600,138 730,512 749,978 Net written premium 103,833 92,410 163,722 537,526 561,202 603,749 Gross technical provisions* 365,594 386,431 516,803 683,341 865,978 1,013,892 Net technical provisions* 153,865 170,528 454,974 623,696 710,374 810,678 Investments 424,827 415,356 539,536 719,411 813,721 903,813 Subscribed capital 190,210 190,210 190,310 190,310 190,310 190,310 329 360 409 510 588 638 Number of employees * Provisions include estimated subrogation 6 Company: Headquarter: Subscribed capital: Shareholder: Licence: Scope of activity: Generali Życie Towarzystwo Ubezpieczeń S.A. ul. Postępu 15 B 02-676 Warszawa 61 M PLN Generali PPF Holding B.V. 6 January 1998 r. All groups of Division I*, life insurance *indicated in the appendix to the legal act on insurance activity Management Board: Supervisory Board: Klára Starková – Chairman of the Supervisory Board Luisa Coloni – Vice-Chairman of the Supervisory Board Jaroslav Mlynář – Member of the Supervisory Board Selected financial data (Thousand PLN) 2005 2006 2007 2008 2009 2010 Gross written premium 435,750 486,536 537,539 792,027 1,209,428 990,566 Net written premium 430,323 478,950 527,642 779,321 1,191,354 963,530 Gross technical provisions 664,794 948,901 1,110,337 1,086,907 1,897,344 1,816,261 Net technical provisions 663,451 947,595 1,108,354 1,083,137 1,889,817 1,807,948 Investments 756,722 1,048,360 1,186,239 1,110,863 1,883,614 1,804,780 61,000 61,000 61,000 61,000 61,000 61,000 173 177 219 279 292 337 Subscribed capital Number of employees 7 Artur Olech – President of the Board (since November 2010) Jiři Střelický – Member of the Board Libor Mašícek – Member of the Board Company: Headquarter: Subscribed capital: Shareholder: Licence: Scope of activity: Management Board: Supervisory Board: Selected financial data (Thousand PLN) Assets under management Revenue from sales Net income Subscribed capital Number of employees 8 Generali Powszechne Towarzystwo Emerytalne S.A. ul. Postępu 15 B 02-676 Warszawa 145.5 M PLN Generali T.U. S.A.: 100 % shares 8 January 1999 Generali OFE management Rafał Markiewicz – Member of the Board Piotr Pindel – Member of the Board Jacek Smolarek – Member of the Board Luisa Coloni – Chairman of the Supervisory Board Jiři Straka – Vice-Chairman of the Supervisory Board Karol Lutkowski – Member of the Supervisory Board Maciej Zieliński – Member of the Supervisory Board 2005 2006 2007 2008 2009 2010 2,935,620 4,186,385 5,264,476 5,476,018 7,724,894 10,425,965 45,632 53,409 58,411 72,324 81,245 94,801 9,633 13,267 16,059 20,022 24,427 40,702 145,500 145,500 145,500 145,500 145,500 145,500 144 156 167 170 187 225 GENERALI IN POLAND - HISTORY 1837 The first Generali branches are established on the Polish territory. 1925 Generali obtains the right to conduct business on the whole territory of Poland. 1925-1939 1948 All private, national and foreign insurance companies, including Generali, are denied the right to conduct business in Poland. 1998 Generali returns to Poland as Generali – Risk Consulting Sp. z o.o. 5 July 1999 Generali acquires a permit from the Ministry of Finance to operate in the area of life insurance and the remaining personal and property insurance. Two insurance companies are established: Generali Towarzystwo Ubezpieczeń S.A. and Generali Życie Towarzystwo Ubezpieczeń S.A. 26 March 2002 Generali Holding signs an agreement with Zurich Financial Services for the take-over of two insurance companies by Generali (Zurich Towarzystwo Ubezpieczeń S.A., Zurich Towarzystwo Ubezpieczeń na Życie S.A.) and Zurich Powszechne Towarzystwo Emerytalne S.A. managing the Zurich Open Pension Fund. 6 November 2002 11 April 2003 8 May 2003 January 2004 9 In the interwar period, Generali operates offices in all major Polish cities, including Warsaw, Lvov, Krakow, Katowice, Poznań, Lodz and Vilnius. In cooperation with an Austrian company Erste Allgemeine Versicherung, Generali purchases shares of three Polish companies: Generali Port – Polonia, Patria and Varsaviana. Generali Holding purchases shares of the Zurich Towarzystwo Ubezpieczeń na Życie S.A., Zurich Towarzystwo Ubezpieczeń S.A. and Zurich Powszechne Towarzystwo Emerytalne S.A., becoming the owner of these companies. Zurich Powszechne Towarzystwo Emerytalne S.A. becomes Generali Powszechne Towarzystwo Emerytalne S.A. The fund’s name is changed from Zurich Open Pension Fund (OFE) to Generali Open Pension Fund (OFE). The completion of merger between Generali and Zurich in life & non-life sectors. 1 January 2006 Generali established a car dealers’ insurance company – Generali AutoProgram Sp. z o. o. (GAP). December 2006 Polish Generali Group includes the following companies: Generali Towarzystwo Ubezpieczeń S.A. Generali Życie Towarzystwo Ubezpieczeń S.A. Generali Powszechne Towarzystwo Emerytalne S.A. Generali Finance Sp. z o. o. Generali AutoProgram Sp. z o. o. November 2007 January 2008 Final creation of Generali PPF Holding. May 2008 Change of Generali’s headquarter. May 2008 Start of “Direct”- a new sales channel. September 2008 December 2008 January 2009 For the first time ever, Generali gross premiums written over 1 B PLN. Generali Group’s record-high year. The Group closed the year with gross premiums written at 1,392 M PLN. New corporate website available at www.generali.pl. April 2009 Generali OFE- second time in a row- the winner of a prestigious ranking prepared by daily newspaper “Rzeczpospolita”. June 2009 The title of the best life insurance company in 2008 and 2nd place in the best PTE category. Generali OFE the winner of “Gazeta Wyborcza” ranking. October 2009 May 2010 Third time in a row Generali OFE placed first in prestigious ranking by daily newspaper “Rzeczpospolita”. “Fair Play” Award of the brokerage industry for Generali. June 2010 Generali laureate in a contest Student Product of the Year in the category “Student Pension” (monthly magazine “Dlaczego”). June 2010 Generali PTE a winner in the ranking of The Top Financial Institutions (“Rzeczpospolita” 22.06.2010). August 2010 October 2010 November 2010 10 Andrzej Jarczyk becomes a President of Generali Group in Poland. A new, refreshed web site of Generali Direct service. Generali OFE the best by a three-year return on investment in the KNF ranking (10/06/2010) and the winner of “Rzeczpospolita” ranking. Mr Artur Olech becomes a President of Generali Group in Poland. PRODUCT RANGE Insurance for individual clients Life insurance 1. LEW PARTNER life and endowment insurance 2. LEW JUNIOR dowry insurance 3. LEW SENIOR life insurance 4. EVENTO accident package 5. EVENTO accident package (for AFI Group) 6. Generali ProFamilia 7. Generali ProFamilia – M1 version 8. Children’s saving plan 9. Systematic pension and investment plan 10. Insurance plan for short-term family welfare 11. Life insurance with insurance capital plan Generali Beneficio with regular premium 12. Life insurance with insurance capital plan Generali Beneficio with singular premium 13. Life insurance with insurance capital plan Generali OmniProfit with regular premium 14. Life insurance with insurance capital plan Generali OmniProfit with singular premium 15. Life insurance with insurance capital plan OVB Future Invest 16. Life insurance with insurance capital plan Prospero with regular premium 17. Term annuity life insurance 18. Life insurance with IKE rider 19. IKE BRE life insurance with insurance capital plan 20. Life insurance with insurance capital fund LEOLIFE (new) 21. Life insurance with insurance capital fund LEOLIFE (transferred) 22. Life insurance with insurance capital funds DB Invest in Future – active saving 23. Life Insurance unit linked Generali „Insurance with future” with regular premium 24. Investment collateral – term and health insurance 11 Property insurance 1. LEW DOMOWNIK comprehensive household insurance 2. LEW PRYWATNIE third party liability in private life insurance 3. LEW BUDOWNICZY buildings and buildings under construction insurance 4. LEW LOKATOR household and third party liability insurance 5. PAKIET DIAMENTOWY – all risk insurance 6. Generali PRESTO – insurance package for small and medium size companies 7. Generali dla spółdzielczości – collective property insurance 8. Compulsory third party liability insurance of farmers and the compulsory insurance of buildings being included in an arable farm 9. Voluntary insurance of possessions in an arable farms 10. Luggage insurance in vehicle 11. The home insurance as parts of a building multitenant (Direct) 12. House insurance (Direct) 13. Insurance of permanent elements and household movables (Direct) 14. Third party liability insurance (Direct) Personal insurance 1. Personal accident insurance 2. Travel insurance – PODRÓŻNIK 3. Foreign travel insurance 4. Personal accidents insurance – permanent disability (L- 1) (Direct) Motor insurance 1. Third party liability for vehicle owners covering losses caused I domestic and international traffic 2. Green Card 3. Motor own damage and theft insurance (autocasco) 4. Personal accident insurance for drivers and passengers of the vehicle 5. Personal accident insurance for drivers of the vehicle 6. LEW POMOCNIK – Generali Assistance insurance 7. LEW ADWOKAT – legal protection insurance in road traffic 8. Motor Third Party Liability Border Insurance 12 Insurance for corporate clients Group life insurance 1. CERTUM group life insurance 2. CERTUM MAX group life insurance 3. Group life insurance – for small and medium-sized companies 4. Employee pension schemes 5. Individual prolongation of group life insurance 6. Group life and health insurance II 7. CZESNE group life insurance Group non-life insurance 1. Group Health Insurance II 2. Accidental group insurance Property insurance 1. Property insurance • Fire and allied perils insurance • Burglary and robbery property insurance • All risk property insurance • Business interruption insurance • Commercial property insurance 2. Technical insurance • Construction machinery insurance • Machinery breakdown • All risk electronic equipment insurance • Construction all risks insurance • Erection all risks insurance • Motor own damage and theft insurance (autocasco) for track vehicles 3. Third party liability insurance 4. Aerial insurance 5. Transport insurance • Cargo insurance • Carrier’s third party liability insurance in domestic and international transport • Shipper’s third party liability insurance 6. Financial insurance • Insurance Guarantees • Bancassurance 13 Group personal insurance 1. Personal accidents insurance for children, secondary school children and employees of educational institutions 2. Personal accidents insurance students and employees of colleges 3. Personal accident insurance for sports organizations 4. Travel insurance – PODRÓŻNIK 5. Foreign travel insurance – corporate policies for business travels Motor insurance 1. Third party liability for vehicle owners covering losses caused by domestic and international traffic 2. Green Card 3. Motor own damage and theft insurance (autocasco) 4. Personal accident insurance for drivers and passengers of the vehicle 5. Personal accident insurance for drivers of the vehicle 6. LEW POMOCNIK – Generali Assistance insurance 7. LEW ADWOKAT – legal protection insurance in road traffic 8. Motor Third Party Liability Border Insurance. Generali PTE S.A. offer Membership in Generali OFE 14 SUPERVISORY BOARD’S REPORTS Report of the Supervisory Board of Generali T.U. S.A. for the financial year 2010 The Supervisory Board fulfilled its responsibilities according to the law and the Articles of Associations in the financial year 2010. During the meetings with the Management Board the Supervisory Board was regularly informed about the current company’s situation and supervised Company’s management by the Management Board. The Supervisory Board examined the financial statements of the Company as well as the Management Board’s report on the Company’s operations for the financial year 2010 and has no objections to its content. The Supervisory Board confirms that according to its best knowledge and due care, these are prepared in accordance with the laws, Company’s books and documents as well as with factual state, they reflect correctly and reliably the results of Company’s economic activity, financial and assets status in the financial year 2010. The Supervisory Board examined the opinion of chartered auditor - PricewaterhouseCoopers Sp. z o.o., confirming proper preparation of the financial statement and the Management Board’s report on the Company’s operations for the financial year 2010. The Supervisory Board shares the Management Board’s opinion on the loss coverage. In connection with the above the Supervisory Board recommends the General Assembly to pass the following resolutions: 1) Approving of Management Board’s Report on Company’s operations for the financial year 2010; 2) Approving of Company’s Financial Statement for the financial year 2010; 3) Covering the loss for the financial year 2010 in the amount of 20,075,612.83 PLN with the future profits of the Company; 4) Granting Members of Management Board the vote of approval the performance of their duties in the financial year 2010. Warsaw, the 31st of March 2011. 15 Klára Starková Luisa Coloni Jaroslav Mlynář Chairman of the Supervisory Board Vice-Chairman of the Supervisory Board Member of the Supervisory Board Report of the Supervisory Board of Generali Życie T.U. S.A. for the financial year 2010 The Supervisory Board fulfilled its responsibilities according to the law and the Articles of Associations in the financial year 2010. During the meetings with the Management Board the Supervisory Board was regularly informed about the current company’s situation and supervised Company’s management by the Management Board. The Supervisory Board examined the financial statements of the Company as well as the Management Board’s report on the Company’s operations for the financial year 2010 and has no objections to its content. The Supervisory Board confirms that according to its best knowledge and due care, these are prepared in accordance with the laws, Company’s books and documents as well as with factual state, they reflect correctly and reliably the results of Company’s economic activity, financial and assets status in the financial year 2010. The Supervisory Board examined the opinion of chartered auditor - PricewaterhouseCoopers Sp. z o.o., confirming proper preparation of the financial statement and the Management Board’s report on the Company’s operations for the financial year 2010. The Supervisory Board shares the Management Board’s opinion on profit’s allocation. In connection with the above the Supervisory Board recommends the General Assembly to pass the following resolutions: 1) Approving of Management Board’s Report on Company’s operations for the financial year 2010; 2) Approving of Company’s Financial Statement for the financial year 2010; 3) Distributing of profit for the financial year 2010 in the amount of 29,820,220.57 PLN in a manner requested by the Management Board, i.e. allocating it in whole for the increase of the reserve capital with the possibility of its allocation in the future between the Company`s shareholders; 4) Granting Members of Management Board the vote of approval the performance of their duties in the financial year 2010. Warsaw, the 31st of March 2011. 16 Klára Starková Luisa Coloni Jaroslav Mlynář Chairman of the Supervisory Board Vice-Chairman of the Supervisory Board Member of the Supervisory Board Report of the Supervisory Board of Generali Powszechne Towarzystwo Emerytalne S.A. for the financial year 2010 The Supervisory Board fulfilled its responsibilities according to the law and Articles of Associations in the financial year 2010. During the meetings with the Management Board the Supervisory Board was regularly informed about the current company’s situation and supervised Company’s management by the Management Board. The Supervisory Board examined the financial statements of the Company and of Generali Otwarty Fundusz Emerytalny (“Fund”) as well as the Management Board’s report on the Company’s operations for the financial year 2010 and has no objections to their content. The Supervisory Board confirms that according to its best knowledge and due care, these are prepared in accordance with law, Company’s and Fund’s books and documents as well as with factual state, they reflect correctly and reliably the results of Company’s economic activity, financial and assets status of the Company and of the Fund in the financial year 2010. The Supervisory Board examined the opinion of chartered auditor - PricewaterhouseCoopers Sp. z o.o., confirming proper preparation of the financial statements and the Management Board’s report on the Company’s operations for the financial year 2010. The Supervisory Board shares the Management Board’s opinion on profit’s allocation. In connection with the above the Supervisory Board recommends the General Assembly to pass the following resolutions: 1) Approving of Management Board’s Report on Company’s operations for the financial year 2010; 2) Approving of Company’s and Fund’s Financial Statement for the financial year 2010; 3) Allocating the profit from the financial year 2010 in a manner requested by the Management Board, i.e.: allocating the profit in whole to the reserve capital with the possibility of its allocation in the future be tween the Company`s shareholders; 4) Granting Members of Management Board the vote of approval the performance of their duties in the financial year 2010. Warsaw, the 31st of March 2011. 17 Luisa Coloni Jiři Straka Chairman of the Supervisory Board Vice-Chairman of the Supervisory Board Karol Lutkowski Maciej Zieliński Member of the Supervisory Board Member of the Supervisory Board SELECTED ITEMS OF MANAGEMENT REPORTS OF GENERALI T.U. S.A. AND GENERALI ŻYCIE T.U. S.A. 18 SELECTED ITEMS OF MANAGEMENT REPORT OF GENERALI T.U. S.A. 1. Key events in 2010 and post balance sheet key events In comparison with the year 2009 in the year 2010 Generali T.U. S.A. recorded increase in the volume of the written premium by 2.7%. Generali T.U. S.A. moved to the 9 position (from 8) in relation to the insurance market share. It should be said that in the year 2010 the Management Board decided to increase the prices for car and property insurance what resulted in the drop of the sales dynamic. Year 2010 was characterized by further development of the particular sales channels. The cooperation with the car dealers, started already in 2006 (in co-operation with the service company GAP Sp. z o. o.), resulted in the written premium in year 2010 of 150.7 M PLN. Simultaneously the further development of the sales net related to the corporate insurance was continued and the development of the Bancassurance sales channel. In the year 2010 the results of the changes in tariffs, particularly in the motor, personal and accident insurance were equalized by the catastrophic events, which occurred in year 2010 and had negative impact on financial results of Generali T.U. S.A. and whole property insurance market in Poland. The catastrophic events, which had the highest impact on the Company’s financial results were: • the snowfall, at the beginning of 2010 • two floods at the turn of May and June and in August The total impact on the technical net result of the above mentioned events was -40,8 M PLN. Additionally the financial result 2010 was influenced by the fine imposed by UOKiK (Office of Competition and Consumer Protection) in the amount of 700 k PLN. After the balance-sheet date, there were no key events, which would materially influence the Company’s situation. 2. Financial situation In the year 2010 the Company recorded an increase of the balance sheet amount by 109 M PLN. to the level of 1,185 M PLN, mainly as a result of an increase in the value of the financial investments, including an increase of shares in related parties and in other investments (increase by 90 M PLN). On the liabilities side the net technical reserves increased by 102 M PLN. In 2010 it is noticeable, that the reinsurance balances increased. In the year 2010 Generali T.U. S.A. recorded the gross written premium in total value of 750 M PLN. The biggest share in the portfolio recorded car insurance products (about 63%). The second position regarding the premium volume has corporate insurance portfolio (24.6%). 19 In comparison to the written premium collected in 2009 practically in all business lines the two-digit increase was recorded. The highest increase stated in absolute amounts was noted in car insurance. The increase amounted about 17.4 M PLN. The second increase area was personal insurance, the increase amounted to about 10.9 M PLN. The significant influence on the deterioration of the technical result in 2010 had increase of the loss ratio. The deterioration of the claims ratio was mainly in the corporate and household insurance, mainly due to the catastrophic events, which occurred in 2010. Its impact on net technical result was 40.8 M PLN. High security ratios The Company still maintains high security ratios. The ratio reflecting the coverage of solvency margin with own funds was 130.3% and remains of stable level in comparison with the prior year (146.3%). The ratio reflecting the coverage of technical provisions with assets remains on the secured level and amounted to 109.6% as at the end of December 2010 compared to 104.2% as at the end of December 2009. Generali T.U. S.A. keeps high safety level of technical reserves due to: • increase in frequency of the property claims (both in MTPL insurance and in Autocasco), resulting between other from the increase in the insurance crime during the crisis • increase in the value of the personal claims (affects MTPL insurance), particularly annuities, due to the intensified activities of law offices • changes in law (i.e. issue of the compensation for the death of related person) and lack of the unique jurisdiction, leading to permanent deterioration of the position of the insurance companies and increase in risks related to car insurance, with contemporary increase in the price competition between incurance companies Expected financial situation We expect that the Company will keep the market position with simultaneous improvement of the portfolio profitability and maintenance of the high security ratios. 3. Expected Company’s development Main targets for the year 2011 include: 20 • Further development resulting in the increase in market share • Improvement of profit after tax in comparison with the year 2010 • Improvement of the profitability of the offered products • Continued development of the co-operation with the regional multiagencies with main scope for sale of property and car insurance • Continued development of the co-operation with the car dealers • Continued development of the co-operation with regional brokers in the area of corporate insurance • Automation of internal processes 4. Description of the risks relating to financial instruments Interest rate risk borne by investments Interest rate risk is the risk that individual items of the assets can fluctuate because of changes in market interest rates. In the case of our Company the interest rate risk relates mainly to the fact of having in the investment portfolio the debt securities. The interest rate risk relates to both debt securities with variable interest and with fixed interest. Debt securities with fixed interest are exposed to the risk of changes in fair value. The process of interest rate risk management, which exists in the Company, is aimed at restriction of the negative influence of the changes in the interest rates on investment income. The limitation is realized through proper selection of the financial instruments with variable and fixed interest and their diversification in respect of the maturity and the coupons frequency. The value of the debt securities with variable interest as at 31 December 2010 and 31 December 2009 amounted respectively to: 160,696,929.22 PLN and 95,832,224.95 PLN, and the value of the debt securities with fixed interest as at 31 December 2010 and 31 December 2009 amounted respectively to: 376,212,379.47 PLN and 454,515,036.17 PLN. Taking into consideration the Company’s asset structure, in particularly the financial asset structure and its sensitivity to the interest rate changes, it should be noted the interest rate risk born by the Company is low. At the same time, the Company conducts ongoing analysis of the assets sensitive to interest rate changes, what considerably influence the optimization of the risk born. Debt securities with variable interest rate owned by the Company, as at the end of the year 2010, had the frequency of 1, 3 and 6 months. Credit risk borne Credit risk is the risk of the loss, resulting from the third parties failure to discharge an obligation towards the Company. In relation to financial assets such as cash and cash equivalents, assets available for sale and receivables, the Company’s credit risk occurs when the counterparty is not able to repay its debts, and maximum exposure (value of the loss) is equal to the book value of the assets. Taking into consideration fact, that the Company invests majority of its assets into the financial instruments issued by the State Treasury and the cash is deposited in banks quoted on the stock Exchange, with safe and constantly monitored rating, the Management Board evaluate the credit risk of the financial instruments on the middle level. The investments in debt securities issued by other parties than the State Treasury are made within limits defined by law and after the analysis of the financial standing of the issuer, what decreases the risk of such investments. Accepted by the Company goals and methods of financial risk management The purpose of the Company investment policy is the maximisation of the investment return rate with the simultaneous maintenance of the investments security and the Company’s liquidity. The risks related to investment portfolio are controlled by: 1. proper adaptation of the modified duration index, depending in the market situation and the expectations of the Investment Department for the portfolio of debt securities. 2. system of limits, which include the credit and concentration risk, in relation to the single issuer (or the group of the assets in the investment portfolio). 3. hedging of the foreign currency position in relation to assets denominated in foreign currency. 4. system of limits in relation to the maturity of the individual classes of corporate debt securities. 5. system of limits for open foreign currency position. 6. system of limits relating to individual transactions. 21 5. Risks and threats to the Company’s activity The negative influence on the Company’s activity could have the failure to achieve the goals as a result of the increase in the unemployment rate and decrease in purchase power of the society. This could result in the decrease of the gross written premium volume and as a consequence with the incurred expenses could result in the worsening of the net financial result. The next treat is still very slow increase on the market in relation to property and personal accident insurance. In comparison to the EU there is still very low level of the expenditure for insurance per capita. From one side it very high potential market, on the other very slow insurance market development shows that the insurance awareness of Poles increases very slowly. Rising competition (between others further popularization of direct sale) can result in worsening profitability of portfolio. 22 SELECTED ITEMS OF MANAGEMENT REPORT OF GENERALI ŻYCIE T.U. S.A. 1. Key events in 2010 and post balance sheet key events In 2010 new following products were introduced: 1. Modification of the group life insurance for small and middle companies „Packet Certum”. 2. „PROSPERO” – investment-insurance product for individual clients. In year 2010 the Company reduced the activity related with single premiums from short term life insurance products sold by bancassurance, at the same time recording the dynamic increase of the written premium with regular payments. After the balance-sheet date, there were no key events, which would materially influence the Company’s situation. 2. Financial situation Maintaining the balance sheet amount on the similar level In comparison to previous year in 2010 the Company recorded increase of the balance sheet amount by 3.6 M PLN to level of 2,156.7 M PLN. The decrease of the provisions for life insurance amounting to 459.8 M PLN resulted from matured short term life insurance products sold by bancassurance and decrease of the written single premiums from this type of products. The drop in the provisions for life insurance was partially compensated by dynamic increase in the provisions for life insurance where the investment risk is borne by the policyholders in the amount of 386.7 M PLN due to the increase in the written premium. The other item influencing the amount of the balance sheet amount was the increase in deferred acquisition costs by 78.6 M PLN due the sales increase, mainly from individual policies. Decrease of the gross premium written by 18.1% In 2010 gross premium written collected by Generali Życie T.U. S.A. dropped by 18.1% (from 1,209.4 M PLN in 2009 to 990.6 M PLN in 2010). The decrease resulted from the drop in the single written premium from bancassurance products, which only partially was compensated by the increase in the single written premium from other insurance contracts (increase by 39.7 M PLN to the level 87.6 M PLN). In the area of insurance with the premium paid on a periodical basis, the premium written growth dynamics was 26.8% which exceeds the average market growth (the regular premium growth dynamics for 3Q 2010 was ca. 9.9%). A dynamic growth of the premium with the premium paid on a periodical basis was achieved due to the dynamically growing sales including mainly individual life insurance policies where the investment risk is borne by the insuring person. 23 In 2010, the largest share in the gross premium written was attributed to the gross premium from life insurance (gr. 1) 48.7%, followed by the gross premium from the unit-linked life insurance constituting 43.0% of the total premium. In comparison with the preceding year, an increase in the gross premium written is noted in group 5 by 15.0% which is the primary result of the increased sale of corporate insurance, which are often, in addition to the basic risks, supplemented with the additional agreements. The lapse ratio in the policy first year was stable in comparison with the prior year. Financial performance In comparison with the preceding year, in 2010, the Company noted an improved technical result by 9.6 M PLN (in 2010, the technical result was 35.7 M PLN) primarily due to the increase in the premium written paid on a regular basis and considerable increase of investments at the risk of the insured under management and thus increased fees. A consequence of the higher technical result is the increased net financial result (29.8 M PLN in 2010; 25.3 M PLN in 2009). Security Ratios The Company continues to maintain the security ratios at a proper level. The technical reserves covered with assets for insurance other than life insurance where the investment risk is borne by the insuring persons was 107.73% while the solvency margin coverage with equity was 170.67%. Expected financial situation We expect the Company to achieve increasingly better financial results by further developing its portfolio, increasing the gross premium written and market share accompanied by the simultaneous growth of the positive financial result of the Company. 3. Expected development In 2010, the Company achieved good results related to the area of new customer acquisition and growth of the portfolio. The primary objectives of Generali in 2011 include: • Active expansion of the own sales network (mainly individual insurance) • Further development of cooperation with the banks (new products, new partners) • In the case of the so-called investment products, further development of the range of available investment funds • Commencement of activities aimed to maintain the quality of the existing portfolio and its build-up through the expansion of the offer 4. Description of the risks relating to financial instruments Interest rate risk borne by investments For the estimation of the existing risk the Company uses the modified duration index. The modified duration index is variable in the time and shaped based on the expectations about the market situation of the Investment Department. 24 The modified duration index of the debt portfolio varies in time depending on the expectations of the Investment Department with respect to the development of the market situation. The rules of the investment policy are laid down in the Regulations on Investment Policy and Functioning of the Investment Department. Credit risk borne by investments In the debt part of the portfolio, the Company invests majority of assets in debt securities issued by the State Treasury. Investments in the corporate debts securities are limited to a selected list of issuers with high credit reliability. Accepted by the Company goals and methods of financial risk management The purpose of the Company investment policy is the maximisation of the investment return rate with the simultaneous maintenance of the investments security and the Company’s liquidity. The risks related to investment portfolio are controlled by: 1. Proper adaptation of the modified duration index, depending in the market situation and the expectations of the Investment Department for the portfolio of debt securities. 2. System of limits, which include the credit and concentration risk, in relation to the single issuer (or the group of the assets in the investment portfolio). 3. Hedging of the foreign currency position in relation to assets denominated in foreign currency. 4. System of limits in relation to the maturity of the individual classes of corporate debt securities. 5. System of limits for open foreign currency position. 6. System of limits relating to individual transactions. 5. Risks and threats to the Company’s activity The prevailing uncertainty with regard to the level of the basic macroeconomic indicators (GDP growth level, increase of unemployment, growth of public debt) may be an underlying reason for the failure to fulfil the sales plans assumed for the upcoming years and thus may have influence on the failure to achieve the planned financial result. Another risk is high concentration of major clients in group insurance which, in the event of their resignation (e.g. due to increasing price competition), may result in considerable reduction of the group insurance portfolio and thus the amount of the gross premium written. 25 SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI T.U. S.A. 26 SELECTED ITEMS OF BALANCE SHEET Assets (in thousand PLN) Total assets As of 31 December 2010 As of 31 December 2009 1,184,954 1,075,788 A. Investments 903,813 813,721 I. Investments in subsidiary entities 188,610 153,685 II. Other financial investments 715,203 660,036 including: Liabilities (in thousand PLN) Total liabilities As of 31 December 2010 As of 31 December 2009 1,184,954 1,075,788 177,453 182,483 1,019,670 869,862 203,286 155,604 including: A. Equity B. Technical provisions C. Share of reinsureres in technical reserves (negative value) 27 SELECTED ITEMS OF PROFIT AND LOSS ACCOUNT 12 months until 31 December 2010 I. Premium (1-2-3+4) 589,002 532,810 1. Gross written premium 749,978 730,512 2. Share of reinsurers in gross written premium 146,229 169,310 3. Change in provisions for gross premium and unexpired risk 13,330 88,453 4. Share of insurers in change of provisions for premium -1,417 60,061 II. Indemnities and benefits 491,095 420,886 III. Costs of insurance operations 170,070 157,494 77,120 73,869 1,667 798 VI. Gross profit (loss) -20,004 -4,608 VII.Net profit (loss) -20,076 -4,739 IV. Investment revenues V. Unrealised gain from investments 28 12 months until 31 December 2009 SELECTED ITEMS OF CASH FLOW STATEMENT Other 12 months until 31 December 2010 12 months until 31 December 2009 A. Coverage of solvency margin own funds I. Solvency margin 115,350 115,350 II. Own funds 157,274 168,759 41,924 53,409 I. Technical provisions 1,013,892 865,978 II. Assets used to cover technical provisions 1,111,145 902,699 97,253 36,721 III. Surplus/shortage of own funds to cover solvency margin B. Coverage of technical reserves assets III. Surplus/shortage of own funds to cover solvency margin 29 REGISTERED AUDITOR’S OPINION 30 SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI ŻYCIE T.U. S.A 31 SELECTED ITEMS OF BALANCE SHEET Assets (in thousand PLN) Total assets As of 31 December 2010 As of 31 December 2009 2,156,700 2,153,146 300,392 729,795 1,504,388 1,153,819 including: A. Investments B. Net assets of life insurance with the investment risk with the insurer Liabilities (in thousand PLN) Total liabilities As of 31 December 2010 As of 31 December 2009 2,156,700 2,153,146 162,261 131,779 1,816,261 1,897,344 8,313 7,527 including: A. Equity B. Technical provisions C. Share of reinsureres in technical reserves (negative value) 32 SELECTED ITEMS OF PROFIT AND LOSS ACCOUNT 12 months until 31 December 2010 I. Premium (1-2-3+4) 963,439 1,191,213 1. Gross written premium 990,566 1,209,428 27,036 18,074 98 134 7 -7 129,944 201,957 68,596 86,371 1,091,175 520,802 -74,786 786,425 VI. Costs of insurance operations 83,987 68,290 VII.Gross profit (loss) 37,747 28,594 VIII.Net profit (loss) 29,820 25,258 2. Share of reinsurers in gross written premium 3. Change in provisions for gross premium and unexpired risk 4. Share of insurers in change of provisions for premium II. Investment revenues III. Unrealised gain from investments IV. Indemnities and benefits V. Change in other technical provisions, net of reinsurance 33 12 months until 31 December 2009 SELECTED ITEMS OF CASH FLOW STATEMENT Other 12 months until 31 December 2010 12 months until 31 December 2009 A. Coverage of solvency margin own funds I. Solvency margin 61,558 72,838 105,058 88,876 43,501 16,138 I. Technical provisions 1,816,261 1,897,344 II. Assets used to cover technical provisions 1,840,354 1,903,999 24,093 6,654 II. Own funds III. Surplus/shortage of own funds to cover solvency margin B. Coverage of technical reserves assets III. Surplus/shortage of own funds to cover solvency margin 34 REGISTERED AUDITOR’S OPINION 35 SELECTED ITEMS OF MANAGEMENT REPORT OF GENERALI POWSZECHNE TOWARZYSTWO EMERYTALNE S.A. 36 SELECTED ITEMS OF MANAGEMENT REPORT OF GENERALI POWSZECHNE TOWARZYSTWO EMERYTALNE S.A. 1. Major events The 2010 year, was the following year after 2009, when the fund recorded a positive return rate of 9.30%. The positive rate of return for period 2008-2010 amounted to 9.41%, what places the Fund on 6th rank on the market among the open pension funds. The year 2010 was still another year with and attractive rate of return for pension funds participants, which, contrary to the arguments widely disseminated currently, proves the Second Pillar of the Pension System to have a real, positive bearing upon the amount of our old-age pension benefits in the future. The average rate of return yielded by the pension funds in the preceding year amounted to 10.79% which, in the light of the current economic standing of Poland and the current economic situation worldwide must be considered a very good result. The Fund also acquired more than 26 thousands members as a result of lotteries made in January and July 2010 The good result was possible primarily thanks to strong investment performance. 2. Fund Members In terms of number of members, the Fund, with the number of 788,002 members, classifies as eighth in the market of all pension funds. Number of members registered in ZUS at 31 December 2010 Open Pension Fund (OFE) Number of members % share AEGON OFE 834,366 5.59 Allianz Polska OFE 448,525 3.00 Amplico OFE 1,135,730 7.61 Aviva OFE Aviva BZ WBK 2,786,190 18.66 AXA OFE 983,889 6.59 Generali OFE 788,002 5.28 2,929,848 19.62 Nordea OFE 868,505 5.82 Pekao OFE 349,499 2.34 PKO BP Bankowy OFE 468,322 3.14 OFE Pocztylion 518,081 3.47 OFE Polsat 311,113 2.08 2,193,502 14.69 315,419 2.11 14,930,991 100% ING OFE OFE PZU „Złota Jesień” OFE WARTA Total Source: www.knf.gov.pl, percentage share 37 3. Investing Activities of the Fund Net asset Funds at 31 December 2010 Open Pension Fund (OFE) Net assets (PLN million) % share 9,088.56 4.11% 16,905.53 7.64% 6,511.39 2.94% 12,833.32 5.80% 6,565.20 2.97% AVIVA OFE 52,889.13 23.90% Generali OFE 10,425.97 4.71% ING OFE 53,202.05 24.05% Nordea OFE 9,337.59 4.22% Pekao OFE 3,411.39 1.54% OFE Pocztylion 4,263.71 1.93% OFE Polsat 2,050.41 0.93% 30,659.57 13.86% 3,107.19 1.40% 221,251.01 100.00% AEGON OFE*) AIG OFE Allianz Polska OFE AXA OFE Bankowy OFE OFE PZU „Złota Jesień” OFE WARTA Total * The liquidation of OFE Skarbiec – Emerytura and transferring OFE Skarbiec – Emerytura’ s assets to AEGON OFE was completed on 7.11.2008. Source: www.knf.gov.pl, percentage share: own calculation At the end of 2010, net assets of the Generali OFE amounted to 10,425.97 M PLN, which classifies the fund as the sixth in the market. Investing activities In the year 2010 the global economic system bounced back showing signs of recovery from the crisis of 2009. The reconstruction of the main economic systems was possible due to the huge amounts of money pumped into them under the 2009 anti-crisis programs continued in the year 2010, and also as a result of the emerging economies, mainly China and India, maintaining their high growth rates. The Polish economy was developing at a good pace, with a 3.8% GDP growth rate in 2010. Despite the huge fluctuations in the Euro Zone related to the budgetary deficit problems of Greece, Ireland, Portugal and Spain, Poland remained a reliable partner and earned the trust of foreign investors, which manifested itself in an increase in their purchasing our bonds, and ensured financing in the tough times. Despite a considerable budgetary deficit, the public sector debt was maintained under the prudent level of 55% of the GDP. The National Bank of Poland managed to keep the interest rates stable at the level of 3.50% throughout the year 2010. The year 2010, from the point of view of investors purchasing Treasury bonds, proved to be highly profitable. The Bond Index of the Bank Handlowy w Warszawie S.A. joint stock company, reflecting the status of the Polish market in fixed-rate Treasury bonds, increased by 6.83% in 2010. 38 Our investment policies in 2010 consisted in the proper bond sector selection which may result in earning comparatively high rates of return while keeping the risk exposure at a reduced level. Anticipating maintenance of the interest rates by the Polish Monetary Policy Fund at the level of 3.50%, we decided to concentrate our investments in medium- and long-term Treasury bonds, and in corporate bonds. The year 2011 has been very difficult for the bond market due to a still too high budgetary deficit forecasted for this year. Again, the fear of exceeding the prudent level of debt equal to 55% of the GDP shall be a crucial risk factor. It seems that in view of the nearing election to the Polish Parliament, Sejm of the Republic of Poland (no political volition to effect budgetary cuts), decreasing the amounts of contributions transferred to pension funds is still another risk factor which, in our opinion, shall affect the Treasury bonds market in Poland. Also, the growing inflation has made itself felt in our economic system, which persuaded the Monetary Policy Council into raising the interest rates to the level of 3.75% as early as this January, which, in our opinion, is opening a new period of toughening monetary policies in Poland as linked to the inflation cycle. In connection with the above mentioned risk exposures we anticipate a significant degree of bonds market changeability. In our letter addressed to you in the preceding year we assumed a low degree of stock market changeability and the rates of return ranging from -10% to +10% as the basic scenario. The real rates of return exceeded our expectations, however, and the most important indexes of the Warsaw Stock Exchange: WIG20, WIG and MWIG, changed by +14%, +18.8% and +19.6%, respectively. The recovery from the downturn in the global economy and the higher corporate profitability levels were not the only causes of the increases. Low interest rates globally, as well as the expansive policies followed by central banks, resulted in considerable inflows of funds into stock markets which, in our opinion, had, to a certain degree, a speculative nature. Moreover, what had to be taken into consideration in the investment processes in the preceding year was the risk exposure related to the excessive indebtedness incurred by some Euro Zone Member Countries (in particular, by Greece, Ireland, or Portugal). Having the above in mind, we maintained a slightly lower level of investment in stocks compared with the remaining funds, which, given the high index increases, affected our rates of return making them slightly lower than those of the competing funds. As for the year 2011, we can see a high degree of consistency among market analysts relating the anticipated rates of return on stocks. Generally, we can see quite a considerable degree of optimism, and the projected rates of return are on the level of 10-15%. We are of an opinion that a moderately optimistic scenario does seem real at the moment although risk factors (the exposures related to the indebtedness of some Euro Zone Member Countries, or the Chinese economy cool-down) must not be forgotten, either. Although investors are aware of their existence, potential new manifestations of their troubling presence may lead to deeper than prior corrections which would occasion an opportunity for stock hoarding. 39 Planned directions of investment activity In the coming year we intend to continue the current investment strategy, which assumes the risk minimization and the selection of instruments based in the reliable and deep fundamental analysis. In the long term model structure of the fund assets is as follows: Type of investments % share Debt securities 50% Commercial debt papers 10% Securities with right to capital (stocks) 30% Bank deposits 5% Other assets 5% In the year 2010, due to banks limiting their corporate credit facilities and local governments seeking funds for EU co-financed investments, the number of municipal bond issues made by the above said issuers increased. Consequently, we also increased the share of corporate bonds in our investment portfolio, making it equal 6.50% of the Fund assets. It was the high credibility of the issuers and their good financial standing that was the basis for our bond selection process. Our plans for the current year are still related to targeting attractive market offers in this segment of debt securities market. As for the share of bonds in our investment portfolio, we shall persist in using medium-term market trends to maximize the rates of return in view of the changeability of the debt market as forecasted by us. We are of an opinion that a moderately positive scenario for stock markets in the year 2011 is quite probable. It is our intention to continue our policies from the preceding years consisting in managing the most liquid assets in our portfolio, which should be accompanied by targeting small and medium-sized companies expected by us to exhibit levels of profit higher than average. What shall also have to be taken into consideration in our investment policy are the recent changes to the pension funds system which allow for a gradual increase in the share of stocks in the open pension funds portfolios up to the maximum level permitted. Risk In order to reduce the risk, each investment made by Generali OFE is carefully considered in terms of market risk and the issuer. Investments in the debt part of the portfolio are concentrated in the safest securities, such as Treasury bonds. Investments in debt securities of other entities are preceded by a thorough analysis of their financial situation. In the equity part of the portfolio, the Fund manager, maintains an appropriate diversification of the industry sectors and quantitative portfolio, basing the investment decisions on a thorough fundamental analysis. 40 The value of the fund unit and the rate of return Open Pension Fund (OFE) 31 December 2010 31 December 2009 Return rate (in PLN) (in PLN) AEGON OFE 30.02 27.31 9.92% AIG OFE 29.59 26.60 11.24% Allianz Polska OFE 28.96 26.06 11.13% AXA OFE 30.32 27.49 10.29% Bankowy OFE 29.69 26.69 11.24% AVIVA OFE 30.34 27.26 11.30% Generali OFE 31.86 29.15 9.30% ING OFE 32.86 29.37 11.88% Nordea OFE 31.22 27.99 11.54% Pekao OFE 29.24 26.45 10.55% OFE Pocztylion 28.63 25.78 11.06% OFE Polsat 33.22 30.38 9.35% OFE PZU „Złota Jesień” 31.04 27.90 11.25% OFE WARTA 31.06 27.97 11.05% Weighted average 31.01 27.88 11.23% Source: www.knf.gov.pl. return rate – own calculation 4. Financial situation The company ended the year 2010 with: • Profit on sales of PLN 29,491 k PLN • Operating profit of PLN 29,480 k PLN • Gross profit of PLN 46,520 k PLN • Net profit of PLN 40,702 k PLN Revenues In the overall amount of revenue the largest share had: • distribution fee revenues collected from members contributions to the Fund (nearly 36% of total revenues), as a result of high transfers from ZUS • and the management fee (42.5%) The rate of distribution in the reporting period was 3.5%. In the first quarter of 2010, the monthly management fee from the Fund’s net assets amounted to 0.045% of net asset value per month (0.54% per year). As a result of exceeding on 1 April 2010, the limit value of 8 B PLN monthly net asset management fee was calculated by the formula: 3.6 M PLN + 0.04% of the excess over 8 B PLN of the net asset value per month. 41 Structure of income in thousand PLN in % 94,801.21 84.46% Distribution fee 39,916.26 35.56% Management fee 47,669.48 42.47% 5,027.14 4.48% 340.50 0.3% 17,100.00 15.24% 112,241.71 100.0% Sales and sales equivalents including: Net return of funds from bonus and reserve accounts Other operating income Financial income Total Costs For the costs incurred the greatest impact had: • active acquisition of the members, which generates almost 26% of the costs • transfer agent services (over 14% of all costs) • And salaries and benefits for employees (a total of 13% of costs) Structure of expenses in thousand PLN in % Operating expenses 65,310.40 99.4% 17,075.12 26.0% Transfer agent costs 9,606.11 14.6% Salaries and employee benefits 8,617.62 13.1% ZUS fees 9,030.07 13.7% 351.19 0.5% 59.52 0.1% 65,721.11 100.0% including: Acquisition costs Other operating expenses Financial expenses Total Description of risks relating to financial instruments Each investment made by the Generali open pension fund is scrutinized not only in respect of its prospective rate of return, but also from the point of view of the associated risk exposure. The most significant risk categories pertaining to the most substantial - in terms of the asset value – part of our investment portfolio include: credit exposure, interest rate exposure and investment exposure. The credit exposure related to debt securities issuers’ incapacity to meet their financial obligations is, to a considerable degree, mitigated by the our portfolio structure. Our investments in debt securities are concentrated in the safest of securities, i.e. in Treasury bonds where the credit exposure is practically non-existent. Our investments in debt securities issued by other entities are preceded by thorough analyses of their financial standing, and still another instrument used by us to reduce this exposure are investment limits for this category of assets. The interest rate exposure consisting in changes in the value of the debt securities share in the portfolio as a result of fluctuations in the interest rates is controlled by the appropriate diversification of the portfolio making 42 it obligatory to invest in bonds with various maturity horizons. What is used to measure the interest rate exposure of a portfolio is the MDuration indicator limited by the internal Fund limitations which is aimed at strengthening controls over this category of risk exposure. What is behind the investment risk is the fact that, should there be a drop in the interest rates, the capital may only be reinvested at levels of profitability lower than the historical ones. Similarly to the interest rate exposure, the investment exposure is mitigated by the proper diversification of the portfolio. The risk attributed to the stock part of our investment portfolio is company-specific and market-related (i.e. related to the market performance as such). The company-specific risk related to a potential drop in the prices of their shares is mitigated by a profound and fundamental analysis of separate investments. Also, the diversification of our portfolio in terms of the investment property sectors and in terms of volumes can be perceived as still another factor reducing the company-specific risk exposure. The market-related exposure (i.e. the risk inherent in the performance of the market as such) is limited by allocating the assets of the Fund to different asset categories. What constitutes an exposure common to both the debt securities and the stock shares in the investment portfolio is the liquidity risk that a given security or asset cannot be traded quickly enough in the market without affecting its price. In the case of Generali the diversification of its assets makes the share of investments lacking in liquidity relatively low, which mitigates the liquidity exposure. With regard to credit risk, the Company up to it is limited only by investing in instruments issued by the Treasury. Given the current state of the securities portfolio and the anticipated positive cash flow from operations the Company is not exposed to the loss of liquidity in the foreseeable period. The aims and methods of financial risk management adopted by the Company The aim of the company’s investment policy is to maximize return on investment while maintaining an appropriate level of security of investments and the liquidity of the Company. Portfolio risk is controlled by: 1. Proper adaptation of modified duration index, depending on the market conditions and the expectations of the Investment Department in relation to the debt securities portfolio. 2. System of limits relating to individual transactions. 5. Expected developments The main goals and objectives for 2011 include: • Maintaining growth fund, which is determined by number of active clients and the value of net assets • Increasing acquisition activity in the sales network • Maintaining funding at the forefront in terms of achieved rate of return on the value of units • Continue to improve the service that is provided to fund members 6. Significant business risks include 43 • Cessation of cooperation with external partners in the distribution may result in lower than expected sales volume and a higher ratio of members leaving the fund • Currently in 2011, the government intends to amend the law on pension funds and to reduce the contributions paid to OFE, and possibly further reduce the fees charged by the PTE If the new law will be introduced, it will have a significant impact on the financial results of the Company SELECTED ITEMS OF FINANCIAL STATEMENT OF GENERALI POWSZECHNE TOWARZYSTWO EMERYTALNE S.A. 44 SELECTED ITEMS OF BALANCE SHEET Assets (in thousand PLN) Total assets As of 31 December 2010 As of 31 December 2009 263,550 232,957 A. Long-term investments 106,050 106,050 B. Short-term investments 20,685 14,658 including: Liabilities (in thousand PLN) Total liabilities As of 31 December 2010 As of 31 December 2009 263,550 232,957 219,567 200,553 including: A. Equity 45 SELECTED ITEMS OF PROFIT AND LOSS ACCOUNT (in thousand PLN) 46 12 months until 31 December 2010 12 months until 31 December 2009 A. Sales and sales equivalents 94,801 81,245 B. Operating expenses 65,310 52,212 C. Gross profit 46,520 30,248 D. Net profit 40,702 24,427 REGISTERED AUDITOR’S OPINION 47 GENERALI ENERGY 48 GENERALI ENERGY The idea of Generali Energy has its origins in the fact that half of the corporation name consists of pure energy. This inner energy of Generali is one of the essential elements of building competitive advantage. That is all as far as the idea is concerned. In a real sphere, energy is first and foremost in people that form the Generali Group in Poland, in their striving for perfection, but also in the code of ethics they follow at work. It is hidden in the corporation standards or the company’s history dating back to the nineteenth century. In an artistic sphere, energy can be reduced to elementary particles, energetic flows and flares usually untraceable by the human eye, unchanged in their simplicity, but – de facto – comprising the richness of the surrounding world. Thus, the leading motive of Generali Energy refers to the energy of the body, spirit and mind. The energy of the body The energy of the body is produced by the people employed at Generali. The inner energy flows out of particular people that need one another. The corporation is a living organism consisting of individuals, their dreams and ambitions that together make up an integral whole. Strengthening the body, we strengthen its spirit. Therefore, training for perfection is extremely important. • Generali employees have been successfully trying their hand at numerous sports competitions. We should mention here e.g. their participation in marathons, semi-marathons or relay races. Thereby, Generali supports the campaign of the Warsaw Marathon Foundation as “Firma przyjazna bieganiu” (“Run-Friendly Company”) in which, apart from improving the body and testing its possibilities – an extremely important aspect is employee integration. • The best competitors also took part in a marathon organized in Trieste, where there is a historical head office of the Generali Group. It can safely be said that sport is an inseparable part of Generali. Apart from active participation, a very important issue connected with sport promotion must also be mentioned. The most important and spectacular person is Adam Małysz, whose insurance partner is the Generali Group. Recent cooperation between this most prominent Polish sportsman and the company is based both on advertising and insurance level (a ski jumper actively uses the Generali offer within pension, property and life insurances). We have supported Adam both in the periods of his most spectacular victories and also in his weaker moments. 49 The image of Adam Małysz is used in advertising campaigns and promotional activities of the company. The logo of the insurer appears on the sportsman’s outer clothing and ski jumping suits (during competitions and trainings). Generali has also Adam Małysz’s helmet, auctioned for a charity. The helmet, with the master’s autograph, is in the showcase at the reception floor of the Warsaw Head Office. On 8 March 2010, we launched an image advertising campaign in the media, referring to the latest Adam Małysz’s successes at the Olympic Games in Vancouver and to many years of cooperation between this outstanding ski jumper with the Generali Group. It was our way to thank and congratulate him on his successes. The campaign had an interactive character: for the whole week, Onet.pl showed an advertising banner that encouraged people to congratulate Adam Małysz online at the website specially prepared by the portal. • Generali does not concentrate exclusively on ski jumping. The company is also one of the sponsors of a golf course “Lisia Polana” and the resulting tournaments. Golf is a prestigious sport, perfectly integrating with the company’s character and still remaining in the orbit of a healthy lifestyle promoted by the company for many years. • Generali also sponsors other, often much smaller, sports events. One should mention here, first and foremost, the night street run (semi-marathon) in Rybnik and football games of the Student Sports Club – Legia. The logo of the insurer has also the colours of the football and volleyball teams. The energy of the spirit The energy of the spirit is created by the ideas that are the corporation code of ethics. Not only do Generali’s energy and power lie in individuals and their actions, but also in the norms they follow at work and in everyday life. Ethics in companies’ activities is the basis of customers’ trust. Therefore, following it is extremely important and essential to function in the market. • Generali’s emanation of the energy of the spirit is supporting art. The group sponsored a photographic exhibition “W 28 klatek dookoła świata” (“Around the World in 28 Frames”). For two weeks of September, the inhabitants of Warsaw could admire the exhibition that revealed unique landscapes, perpetuated by means of a camera. The photos were taken during Kacper Godycki’s expedition, insured by Generali. The exhibition was also shown in other Polish cities. 50 • Not only does Generali insure journeys around the world – the company also sponsors and insures the Wilanów Palace Museum. Thus, it wants to contribute to the support of cultural and national heritage of the Polish people. • The company also pays a lot of attention to supporting science – we sponsored the science conference concerning the insurance market that took place in October 2010 at the Warsaw University of Life Sciences (SGGW). The energy of the mind The energy of the mind means trainings and permanent striving for perfection, but also a coherent and complementary hierarchy. The company consists of individuals who develop their own skills and then influence the development of the whole company. • It is extremely important to constantly raise qualifications. Therefore, the company gives “young talents” the possibilities of development. They can draw knowledge from older and more experienced insurance experts within the High Professionals program. • The next important and innovative development program is the Generali University that for a few years has been the basis of improving skills within management, managerial competences and personal effectiveness. An annual development program, in the form of the Generali Academy, is dedicated to the best graduates. • The company also puts a great emphasis on practical knowledge: in 2010, it organized monthly meetings of Klub Praktyka (the Experienced People Club) – a group of managers met to talk about practical aspects of leadership, creating strategies and using innovative strategies. The world is changing extremely dynamically in social and economic terms. Therefore, in order not to fall behind and keep up with the changes, for many years the company has been emphasizing the importance of training and personal development. Generali focuses on training their employees who, in turn, express their willingness and determination in the way to self-improvement. How significant in this case is Brian Tracy’s statement that “The best way to predict the future is to create it”. The emanation of the energy of the mind are awards and top positions that the company takes in various rankings. The ones taken in 2010 need to be mentioned here. • The award given by “Home & Market: The editorial staff of an economic monthly “Home & Market” honoured the Generali Group with the prize “Srebrny Parasol” (“Silver Umbrella”), thus gaining the name of the best insurance operators in the sector of small and medium enterprises. 51 • The award for Generali OFE in the ranking made by “Home & Market”: Generali OFE again won the ranking of open pension funds. The list was prepared by the oldest economic monthly in Poland – “Home & Market” – in January 2010 issue. It honours a long-term stability that is a key criterion for customers when choosing and assessing the open pension fund. Generali investment results have been the best since the beginning of its activity what confirms a stable investment strategy of the fund. • The award for Generali Życie in the ranking made by the monthly “Home & Market”: In May 2010 issue, the monthly “Home & Market” published the Ranking of Insurance Companies. The survey was carried out on the basis of the results in particular business lines, including the slump period. Generali Życie won the category of the Most Dynamic Insurance Company with the premium of over 1 billion PLN. In the category of the Most Dynamic Insurance Company with the premium of over 500 million PLN, Generali Życie won the second place. • Generali as a winner of the competition Studencki Produkt Roku (the Student Product of the Year): The editorial staff of the largest Polish student monthly “Dlaczego” honoured Generali OFE in the category of Studencka Emerytura (Student Pension) within the tenth jubilee edition of the prestigious plebiscite Studencki Produkt Roku. Generali PTE, on the basis of the readers’ votes, won in the category of Studencka Emerytura, beating four strong competitors. Young people appreciated the quality of services and pension products offered by Generali. • Generali PTE wins in the ranking of the Best Financial Institutions prepared by “Rzeczpospolita”: Generali PTE won the annual ranking of the Best Financial Institutions prepared by the editorial staff of “Rzeczpospolita”. The company won in the category of Powszechne Towarzystwa Emerytalne (Common Pension Companies) present in Poland. • Generali OFE again the best according to a 3-year rate of return: On 6 October 2010 the Financial Supervision Authority published the next Announcement concerning a 3-year rate of return of Open Pension Funds. For the second time this year, the Open Pension Fund Generali won the first place (5,22%), beating such competitors as: Axa, Amplico and Allianz. Generali OFE, again the leader of the latest ranking of the Financial Supervision Authority, has proved that it is still among the most effective funds in Poland. 52 • Generali OFE the best in the ranking of Rzeczpospolita”: In October 2010, for the next time “Rzeczpospolita” prepared the ranking of the best Open Pension Funds. Generali OFE occupied the first place on this prestigious list, thus consolidating its strong position in the market of Open Pension Funds. Generali won with such competitors as: Polsat OFE and Allianz OFE. The Generali pension fund was the best as far as profits in a three-, five- and ten-year periods are concerned. The list of the best Open Pension Funds prepared by “Rzeczpospolita” honours a long-term stability that is a key criterion for customers when they choose and assess the open pension fund. • Apart from awards, technological innovations are also the emanation of the energy of the mind. An example is the implementation of a scanner in July 2010 – an innovative tool that supports the purchase of travel policies in Generali. The Generali Group, within the strategy of the sales force automation, began the process of equipping the Sales Chains with this innovative tool to serve customers who use travel insurances. This new tool is a so-called scanner i.e. a reader of 2D AZTEC codes that are in all new vehicle registration cards issued in Poland. It allows for more efficient, faster and correct implementation of data necessary to take out insurance. Implementing the scanners of codes included in vehicle registration cards, Generali is the first Insurance Company in the Polish market that will use the scanner in the sales process. This action is one of the elements of the company’s strategy aiming at the elimination of paper documentation in the internal sales processes within the next years. Thanks to the implementation of a new functionality, Generali confirmed its position of one of the most innovative insurance operators in the Polish market within the service and sale of travel insurances. Thus, the Generali Group is an organism consisted of the energy of the spirit, body and mind. At the same time, each element exists separately in this organism, constantly building its strength, intermingling with other elements and complementing one another. It is impossible to reduce the elements, they make a perfect whole. Without any of these elements, a maximum influence of this energy, essential in everyday functioning of Generali, would be impossible. 53 Generali T.U. S.A. Generali Życie T.U. S.A. Generali Powszechne Towarzystwo Emerytalne S.A. ul. Postępu 15 B, 02-676 Warsaw tel. (22) 543 05 00, fax: (22) 543 08 99 infoline: 801 343 343 e-mail: [email protected] www.generali.pl