Wayne Dalton Models: I-Drive, I-Drive Pro.

Service Manual
For Wayne-Dalton Wall Mounted Openers
®
&
dr ve
TM
®
T O R S I O N
T O R Q U E M A S T E R
© 2008 Wayne-Dalton Corp.
PN 328054
Rev2 3/11/2008
®
Table of Contents
Service Kit
Accessories
Universal Parts
Torquemaster
Torsion
Troubleshooting
Ordering
1
2
3
4
5-6
7-10
11
For your advantage in servicing idrive operators, we now offer a service kit, which
includes many of the most commonly used parts for servicing idrive operators.
Service Kit
For idrive® Operators
Parts included in the service kit are:
®
T O R S I ON
T ORQUE MAST ER
MCB Assembly w/ Microcontroller Torsion
Cable Guide
(2) Grease, Duralube
(2) Fuse Kit 2-4.0 ASB 5 20mm
Manual, Owners Torsion
MCB Assembly w/ Microcontroller Torquemaster®
(2) Fuse Kit
Lock Arm
Manual, Owners Torquemaster®
U N I V ER S A L
PA RTS
KEP3 Wireless Keypad
Wall Station Deluxe 7 Button
Cable Disengage
Manual, Service Kit idrive®
Fastener Bag
Parts Bag
Transmitter 3 Button 372.0 Mhz
(5)Grease Kit, Slick 50 Grease One
Part
Description
Price
328048 Service Parts Kit- idrive
1
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
200.00
Accessories
1
2
3
4
5
6
7
8
9
10
11
Key
Part
Description
Price
1
2
3
4
5
6
7
8
9
10
11
327308
327607
327314
327310
252118
313416
260701
302988
317289
320780
302883
5-Btn Wireless Keyless Entry
10 Btn. Wireless Keyless Entry
Wall Station, Multi Function
3-BTN Mini/Visor Transmitter 372 MHZ
Wired Infrared Safety Sensors
Deluxe Light Kit (RF)
Bell Wire, 80’
idrive® Power Cord Extender 4-pack
External Radio Receiver Kit
Antenna Extension Kit
idrive® Low Headroom Kit for all idrive®
for Torquemaster®
34.00
40.00
36.00
18.00
41.00
60.00
7.00
135.00
27.00
17.00
15.00
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
2
Universal Parts
and Manuals
Parts Bag contains the following:
6
(5) Bumper 1/2”
(5) Bumper 1/2”
(5) Jumper Shorting
(5) Program Switch Cap, Red
(5) Cable Clip, Adhesive Back
(5) S-Hook
(5) Spring, Return Disengage Arm
(5) Bushing, Gearcase
(5) Bumper, Gear Case/Motor cover
7
1
Fastener Bag contains the following:
Battery Pack contains
the following:
(5) Screw M5 x .8 x 12
Socket
(10) Screw #6-20 x 1’2”
Phil. PanHd
(10) Screw #6-13 x 7/8
Phil. PanHd
(6) MN-21 12V
(6) CR2016 Coin Cell
(6) CR2032 Coin Cell
(4) AAA
3
4
5
8
Manuals
2
Key
Part
Description
Price
1
2
3
4
5
6
7
8
328053
328052
326670
293286
328051
328054
305871
320687
Parts Bag, Service Kit, idrive®
Fastener Bag, Service Kit, idrive®
Battery Pack
Cable, Disengage
Grease Kit, Slick 50, Grease One (for Motor)
Manual, Service Kit, idrive®
Manual, Owners, Torsion
Manual, Owners, Torquemaster®
19.00
1.87
16.00
3.55
3.82
3.00
3.00
3.00
3
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
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7
Torquemaster
5
8
9
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14
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Key
Part
Description
Price
1
2
3
4
5
6
7
8
9
10
11
12
13
14
319709
334091
334100
336015
315108
294366
292371
292370
320621
296945
306372
334087
334097
335979
MCB Assembly w/ microcontroller, idrive® for TorqueMaster®
MCB Assembly w/ microcontroller, idrive PRO® Non Z-wave®
MCB Assembly w/ microcontroller for idrive PRO® with Z-Wave®
Motor, DC, Torquemaster® w/ Grease Kit
Fuse Kit
Power Cord, 6ft White
Cover, Motor, all TorqueMaster® idrive® models
Cover, Left Side, TM idrive Pro®, Non Z-wave® and TM idrive®
Cover, Right Side, TM idrive®
Lock Arm
Bracket, Handle, Disconnect
Cover, Right Side, TorqueMaster® PRO
Cover, Right Side, TM PRO, Z-Wave®
Cover, Left Side, TM idrive PRO®, Z-Wave®
98.00
98.00
180.00
48.00
5.49
7.00
5.83
2.90
3.00
7.00
3.00
3.00
15.00
3.00
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
4
®
dr ve
TM
1
2
3
4
5
6
7
8
9
10
11
12
Key
Part
Description
Price
1
2
3
4
5
6
7
8
9
10
11
12
315679
306274
336014
305535
306271
305533
307365
305829
305830
307516
323179
308051
MCB Assembly w/ microcontroller
Potentiometer Assembly
Motor, DC, Torsion w/ Grease Kit
Power Cord 6 ft
Cover w/ Decal, Right Side
Cover, Left Side
Cover, Motor
Lock Adjuster, Flat
Lock Ring
Gear Assembly 46 tooth
Fuse Kit 2-4.0 ASB 5 20 mm
Grease Duralube (for Gear)
98.00
10.00
60.00
7.00
9.92
6.30
2.00
2.88
1.25
29.96
4.91
2.97
5
for
Torsion
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
13
Key
Part
Description
13
14
15
305867 Cable Guide
292382 Disengage Handle
305866 Bracket, Handle, Disconnect
14
15
Price
0.50
1.00
3.00
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com
6
8*
3*
2
5 chirps
2*
2*
2*
2*
8
NONE
NONE
NONE
NONE
NONE
NONE
“
“
“
“
Motor starts, door won’t move.
Motor starts, door stops less than 1/2 open
“
“
Door opens completely, then stops
Completes install but bottom limit is off of floor
Completes install but open limit too low
“
“
Motor won’t pivot up or won’t stay up
“
1 long and 1 short
NONE
NONE
NONE
6
1
NONE
5 chirps
NONE
3
4
Door won’t move. Motor won’t start.
“
“
“
“
“
“
“
Motor starts, door won’t move.
Partial door move and stop, or stop and reverse
“
ACTIVATING UP/DOWN BUTTON
*The first 2 beeps signal successful initiation of install routine
4
NONE
“
“
NONE
“
NONE
NONE
“
4
NONE
“
“
1 long and 1 short
“
Door did not complete 2 up&down cycles
1 long and 1 short
BEEP SIGNAL
Door won’t move. Motor won’t start.
ACTIVATING INSTALL BUTTON (no existing profile)
PROBLEM
Potentiometer profile error
Current sensor profile error
Emergency Disconnect not engaged
Wall Station/Operator in Vacation Mode
Possible lightning related power surge lock-up
Motor not detected
Damaged Motor Control Board
Wall Station/Remote transmitter not programmed.
Bad fuse
No power to Opener
Unit has no force profile recorded in memory.
Sequence UP,DWN,UP,STOP- Pot. nut .against left stop
Obstruction encountered while closing
Interrupted install routine by activating a transmitter or W.S.
Detent pin out of adjustment
Door balance is too “hot” (light) off of floor
Threaded Sleeve traveling nut out of position
Door balance too heavy or obstruction above 1/2 open
Pot. nut out of position ( too far to right when door closed)
Door not completely closed at start of Install Routine.
Photobeam jumper installed, photobeams not detected
Threaded Sleeve traveling nut out of position
Door more than 45 lb heavy
Pot. gear unsnapped from bracket
Emergency Disconnect disengaged
Wall Station/Operator in Vacation Mode
Trying to profile with external button on “old” wall station
Motor not detected
Damaged Motor Control Board
Wall Station button stuck (continuously transmitting)
Wall Station not programmed to radio receiver.
No power to Opener
Bad fuse
Potentiometer nut out of position (too far to right)
Door not in closed position at beginning of Install Routine.
CAUSE
Remove obstruction, balance/adjust door or reprofile.
Remove obstruction, balance/adjust door or reprofile.
Re-engage.
“7 function wall station, slide vacation switch to upward position
5 function wall station, simultaneously press pet function and up/down”
Unplug power head for 10 sec. Reconnect.
Plug in motor to opener. Tighten motor connector sockets. Replace motor
Replace Motor Control Board
Program transmitter to opener. New transmitter will require UCC set.
Remove main (right hand) cover, replace fuse(s).
Plug in power cord to outlet and/or at Opener. Check breakers.
Run normal Install Routine.
Position pot. nut 1/8 - 3/16” from left stop when door closed.
Remove obstruction.
Repeat Install Routine.
Adjust pin in/out so RH tip just touches face of motor bushing. Disconnect opener and
manually pivot motor up to check.
Reduce spring tension.
Remove opener from torque tube, disconnect, move nut to leave 2 threads to left of nut.
Check pot. nut position (see above).
Add spring tension or level horizontal track or remove obstruction.
Position pot. nut 1/8” - 3/16” from left stop when door closed.
Repeat Install Routine with door starting firm on floor.
Remove jumper or align photobeams or install photobeams.
Remove opener from torque tube, disconnect, move nut to leave 2 threads to left of nut.
Check pot. nut position (see above).
Balance door and/or remove bind or obstruction.
Remove RH cover snap pot.gear into bracket. Check nut position.
Re-engage.
“7 function wall station, slide vacation switch to upward position
5 function wall station, simultaneously press pet function and up/down”
Use internal profile button using programming tool or paper clip.
Plug in motor to opener. Tighten motor connector. sockets. Replace motor
Replace Motor Control Board
PCB not completely snapped in base. (hard reset may be req.)
Refer to owner’s manual for setting UCC code and programming radio
Plug in power cord to outlet and/or at Opener. Check breakers.
Remove main (right hand) cover, replace fuse(s).
Pot. nut needs to be positioned 1/8” - 3/16” from left stop.
Move door to closed position. Re-initiate Install Routine.
CORRECTION
dr ve
TM
Troubleshooting
To r q u e m a s t e r ®
Zero current fault
“Thermal delay”, (door cycled 8 times within 5 minutes)
Motor not detected
Photobeam jumper installed, photobeams not detected
Intermittent motor connection
“Broken spring fault” (door balance too heavy)
6
1
1
5
4 or 6
1
“
Door won’t begin close from normal open position
“
Door stops while closing, no reverse
NONE
Light won’t turn off
NONE
NONE
NONE
Light Kit will not learn operator signal.
Light Kit does not function or will not program at any
receptacle in garage
Replacement light kit will does not function or will not
program and any receptacle in the garage.
Antenna damaged
Shielding interference
Low battery
NONE
NONE
NONE
“
“
Check/change transmitter battery.
Remove nearby metal if possible
Replace receiver daughter board.
Straighten and position up and away from motor
Transmitter must be 6’ from light fixture during programming
Perform “2 second” code set sequence (see owners manual)
Door must be fully open to activate this function.
Door must be fully closed to activate this function.
Replace Motor Control Board.
Replace light kit
Try light kit at other outlets in the garage.
Perform light kit programming procedure.
Check house breaker, verify power to outlet with meter or power tool.
Adjust alignment or remove obstruction between sender & receiver.
Disconnect power to light, remove and check internal connections.
Check house breaker, verify power to outlet with meter or power tool.
Align receiver at light. Check sender at opener protruding through cover hole. Remove
obstruction in between.
Replace broken spring or Add tension to spring. Door can be “jogged” down to close with
repeated down button activation.
Tighten motor connector sockets or replace motor
Align photobeams.
Tighten motor connector sockets or replace motor
Wait 1 minute or reset by removing power and reconnecting.
Replace Motor Control Board
Remove RH cover, unsnap RH end of pot screw, position nut 3/16” from left stop.
balance door by reducing spring tension.
The TorqueMaster® idrive® has embedded software that will alert you to an out of balance situation and/ or a point or area of high
friction in the installation of either the door or the operator. To use this feature and interpret the feedback from the operator;
Run the profile routine. After completion of the profile routine, disengage operator. Slowly raise door manually (about 4 inches/sec.)
As the door is moving you will hear a low frequency chatter. If there is a
significant difference in the balance of the door either through out the entire door travel or localized, the frequency of the chatter will increase.
You can move the door up and down slowly in an area of travel where
the chatter increases in frequency to isolate friction issues.
The operator will remain in the diagnostic mode until a power reset is performed or there is no door movement for 10 seconds.
When the operator is in
the dagnostic mode it will not process any Radio Frequency Commands (wall station, keyless entry, or remote transmitter).
NOTE: The diagnostic routine will not detect door/track issues in the first 3” of door travel off the floor nor in the first 12” of close travel from the open limit.
S O F T W A R E
Antenna poorly positioned
NONE
Poor radio range
D I A G N O S T I C
Transmitter is too close to receiver when programming
“
UCC code not set
NONE
Timer button, door position error
NONE
4
Pet button, door position error
Possible defective transceiver on motor control board
Possible defective light kit
Possible RF signal void at light kit position
Operator Head not programmed to light kit.
No AC power to light.
“
Radio won’t program
RADIO PERFORMANCE
Door Won’t move
ACTIVATING TIMER BUTTON
Door Won’t move
5
NONE
Door works but light doesn’t work
ACTIVATING PET BUTTON
NONE
Light does not turn on for 4 seconds then off when
power is first applied
RADIO FREQUENCY DELUXE LIGHT KIT
Loose internal light fixture connection
NONE
Weak IR signal to light fixture
No AC power to light fixture.
NONE
“
“
Door works but light doesn’t work
INFRARED DELUXE LIGHT KIT
“
“
IR signal blocked between opener sender & light receiver
Pot. nut positioned against left stop when profiled
3 or 4
NONE
Spring tension too tight (door “hot” or too light off of floor)
4
“
Door reversing at or near floor
Next activation will open door, then normal operation.
NONE
Tighten motor connector sockets or replace motor
Loose motor connection
CORRECTION
Normal operation for one cycle after programming a transmitter (safety precaution).
CAUSE
NONE
BEEP SIGNAL
Door only opens 3” and stops (after programming a
transmitter)
PROBLEM
“
8
4
4
NONE
NONE
NONE
1 long and 1 short
NONE
1
NONE
6
1
NONE
5 chirps
NONE
Door won’t move. Motor won’t start.
“
“
“
“
“
“
“
Motor starts, door won’t move.
ACTIVATING UP/DOWN BUTTON
*The first 2 beeps signal successful initiation of install routine
“
“
Door did not complete 2 up&down cycles
“
Motor won’t pivot up or won’t stay up
NONE
NONE
“
“
NONE
NONE
“
Completes install but open limit too low
NONE
Motor starts, door stops less than 1/2 open
NONE
NONE
Motor starts, door won’t move.
NONE
5 chirps
“
Completes install but bottom limit is off of floor
3*
“
Door opens completely, then stops
Slide left and right side gears away from operator,
Threaded Sleeve traveling nut out of position
3*
“
NONE
8
“
8*
NONE
“
“
NONE
“
Door opens completely, then stops
Balance door and/or remove bind or obstruction.
Door more than 45 lb heavy
NONE
“
Emergency Disconnect not engaged
Wall Station/Operator in Vacation Mode
Possible lightning related power surge lock-up
Motor not detected
Damaged Motor Control Board
Wall Station/Remote transmitter not programmed.
Bad fuse
No power to Opener
Unit has no force profile recorded in memory.
Sequence UP,DWN,UP,STOP- Pot. nut .against left stop
Obstruction encountered while closing
Interrupted install routine by activating a transmitter or W.S.
Detent pin out of adjustment
Door balance is too “hot” (light) off of floor
Threaded Sleeve traveling nut out of position
Door balance too heavy or obstruction above 1/2 open
Pot. nut out of position ( too far to right when door closed)
Door not completely closed at start of Install Routine.
external radio user input shorted
Photo beams not detected
Pot. gear unsnapped from bracket
Emergency Disconnect disengaged
Wall Station/Operator in Vacation Mode
Damaged Motor Control Board
Motor not detected
Damaged Motor Control Board
Wall Station button stuck (continuously transmitting)
Wall Station not programmed to radio receiver.
No power to Opener
Bad fuse
Re-engage.
“7 function wall station, slide vacation switch to upward position
5 function wall station, simultaneously press pet function and up/down”
Unplug power head for 10 sec. Reconnect.
Plug in motor to opener. Tighten motor connector sockets. Replace motor
Replace Motor Control Board
Program transmitter to opener. New transmitter will require UCC set.
Remove main (right hand) cover, replace fuse.
Plug in power cord to outlet and/or at Opener. Check breakers.
Run normal Install Routine.
Position pot. nut 1/8” - 3/16” from left stop when door closed.
Remove obstruction.
Repeat Install Routine.
Adjust pin in/out so RH tip just touches face of motor bushing. Disconnect opener and
manually pivot motor up to check.
Have a professional installer reduce spring tension.
Remove opener from torque tube, remove left cover, disconnect, move nut to leave 2
threads to left of nut. Check pot. nut position (see above).
Level horizontal track or remove obstruction, or have a professional installer add tension to
springs
Position pot. nut 1/8” - 3/16” from left stop when door closed.
Repeat Install Routine with door starting firm on floor.
remove short
Install photo beams or align photo beams.
Remove RH cover snap pot.gear into bracket. Check nut position.
Re-engage.
“7 function wall station, slide vacation switch to upward position
5 function wall station, simultaneously press pet function and up/down”
Replace Motor Control Board
Plug in motor to opener. Tighten motor connector. sockets. Replace motor
Replace Motor Control Board
PCB not completely snapped in base.
Refer to owner’s manual for setting UCC code and programming radio
Plug in power cord to outlet and/or at Opener. Check breakers.
Remove main (right hand) cover, replace fuse
Pot. nut needs to be positioned 1/8” - 3/16” from left stop.
1 long and 1 short
Potentiometer nut out of position (too far to right)
1 long and 1 short
“
Move door to closed position. Re-initiate Install Routine.
CORRECTION
“
Door not in closed position at beginning of Install Routine.
CAUSE
1 long and 1 short
BEEP SIGNAL
Door won’t move. Motor won’t start.
ACTIVATING INSTALL BUTTON (no existing profile)
PROBLEM
dr ve
TM
Troubleshooting
To r s i o n
Poor connection between motor cntl and pot board
Potentiometer not moving
Loose motor connection
4
4
NONE
NONE
“
Door only opens 3” and stops (after programming a
transmitter)
Door reversing at or near floor
Motor not detected
Photo beams not detected
Intermittent motor connection
“Broken spring fault” (door balance too heavy)
1
3
4 or 6
1
“
Door stops while closing, no reverse
NONE
Light won’t turn off
NONE
NONE
NONE
Light Kit will not learn operator signal.
Light Kit does not function or will not program at any
receptacle in garage
Replacement light kit will does not function or will not
program and any receptacle in the garage.
Transmitter is too close to receiver when programming
Antenna poorly positioned
Antenna damaged
Shielding interference
Low battery
NONE
NONE
NONE
NONE
Poor radio range
“
“
“
UCC code not set
NONE
Timer button, door position error
NONE
4
Pet button, door position error
Possible defective transceiver on motor control board
Possible defective light kit
Possible RF signal void at light kit position
Operator Head not programmed to light kit.
No AC power to light.
“
Radio won’t program
RADIO PERFORMANCE
Door Won’t move
ACTIVATING TIMER BUTTON
Door Won’t move
5
NONE
Door works but light doesn’t work
ACTIVATING PET BUTTON
NONE
Light does not turn on for 4 seconds then off when
power is first applied
Weak IR signal to light fixture
Loose internal light fixture connection
NONE
RADIO FREQUENCY DELUXE LIGHT KIT
No AC power to light fixture.
NONE
“
“
Door works but light doesn’t work
INFRARED DELUXE LIGHT KIT
“
IR signal blocked between opener sender & light receiver
“Thermal delay”, (door cycled 8 times within 5 minutes)
1
Door won’t begin close from normal open position
NONE
Pot. nut positioned against left stop when profiled
3 or 4
“
Spring tension too tight (door “hot” or too light off of floor)
4
“
“
“
Normal operation for one cycle after programming a transmitter (safety precaution).
Potentiometer profile error
“
Current sensor profile error
CAUSE
4
BEEP SIGNAL
3
PROBLEM
Partial door move and stop, or stop and reverse
10
Check/change transmitter battery.
Remove nearby metal if possible
Replace receiver daughter board.
Straighten and position up and away from motor
Transmitter must be 6’ from operator during programming
Perform “2 second” code set sequence (see owners manual)
Door must be fully open to activate this function.
Door must be fully closed to activate this function.
Replace Motor Control Board.
Replace light kit
Try light kit at other outlets in the garage.
Perform light kit programming procedure.
Check house breaker, verify power to outlet with meter or power tool.
Adjust alignment or remove obstruction between sender & receiver
Disconnect power to light, remove and check internal connections.
Check house breaker
Align receiver at light. Check sender at opener protruding through cover hole. Remove
obstruction in between.
Have a professional installer replace broken spring or add tension to spring. Door can be
“jogged” down to close with repeated down button activation.
Tighten motor connector sockets or replace motor
Install photo beams or align photo beams
Tighten motor connector sockets or replace motor
Wait 1 minute or reset by removing power and reconnecting.
Remove RH cover, unsnap RH end of pot screw, position nut 1/8” - 3/16” from left stop.
Have a professional installer balance door by reducing spring tension.
Next activation will open door, then normal operation.
Tighten motor connector sockets or replace motor
Pot nut or pot screw not moving, replace or readjust.
Remove power, press lower left corner of motor control board
Remove obstruction, reprofile or have a professional installer balance/adjust door.
Remove obstruction, reprofile or have a professional installer balance/adjust door.
CORRECTION
Ordering
Customer Account No.
Purchase Order No.
Company Name
Shipping Address
City
Phone
Name
Quantity
State
Fax
Part No.
TO ORDER PARTS
Zip
Description
Price
Total
Price
Contact Your Customer Service Representative
or parts can be ordered via DOE (Direct Order Entry).
11
Prices are U.S. dollars and subject to change without notification. For technical assistance call us toll free at 800-676-7734 or online at www.Wayne-Dalton.com