September 2008 - Timmins Chamber of Commerce
Transcription
September 2008 - Timmins Chamber of Commerce
G’s Carpet Cleaning & Services • Carpet Cleaning • Upholstery Cleaning • Strip & Wax Floors • Spring Clean-Up “We don’t cut corners. We clean them” 107 Fifth Ave. Timmins Tel: 360-2027 • Page: 360-6710 inside business CAROL SWEEZEY (LAFRANCE) Agente D’imm / Sales Rep 360-8123 BI-MONTHLY SEPTEMBER 2008 Pager 264-5364 REALTY LTD. Brokerage www.crworks.com/carolsweezey A TIMMINS CHAMBER OF COMMERCE PUBLICATION Federal NDP leader visits Timmins Chamber of Commerce Chamber strives to improve ability to conduct business in Timmins On Saturday, June 28, Timmins Chamber of Commerce representatives met with Jack Layton, Leader of the Federal New Democratic Party. Layton, Charlie Angus (MP) and Gilles Bison (MPP) visited the Timmins Chamber of Commerce to hear from Chamber Board representatives and Timmins Mayor Tom Laughren about different issues affecting our local businesses and the sustainable economic development of northern Ontario. As a member-driven organization, the Chamber strives to make the voices of its members heard so as to continuously improve the ability to conduct business in Timmins. Topics discussed included the importance and value in removing duplications in federal and provincial regulatory requirements, challenges and opportunities facing the forestry industry and the need for the federal government to come to the financial aid of municipalities that continue to face challenges in obtaining funding necessary for infrastructure improvements and maintenance. According to Chamber President Marilyn Wood, it is through meetings such as these that the concerns of Chamber members can be heard loud and clear. “We value the opportunity to communicate the unique issues that we - as northern businesses - face on a federal level. We appreciate the chance to share our concerns with Mr. Layton. It is important that federal representatives make the effort to hear from businesses in northern Ontario so that we can continue to work collaboratively to improve the business climate and strengthen economic sustainability.” Chamber announces 2008-2009 Board of Directors On July 31, the Timmins Chamber of Commerce announced the results of its 2008-2009 Board of Directors election. Voting was conducted by mail-in ballot between mid-June and July 15. A total of 35.3% of voting-member ballots were returned to the Chamber. A total of six new members have been elected to the 21-person volunteer Board. They will be sworn in at the Chamber of Commerce Annual General Meeting, to be held Wednesday, October 1 at the Porcupine Dante Club. “I am pleased to have such a substantial voting turnout for the election. I’m also looking forward to working with the 2008-2009 2008-2009 ELECTED BOARD MEMBERS DIRECTOR Joel Bergeron Wayne Bozzer Dan Charbonneau Bruce Cowan Luc Maisonneuve Bill McMillan “Helping You Achieve Your Goals In Your Business Is Our Goal In Our Business” COMPANY BMT Insurance and Financial Services Timmins Family YMCA Gord’s Rentals The Daily Press Maisonneuve, Labelle, Gosselin LLP GoldCorp Canada Ltd. - Porcupine Gold Mines Board,” said 2008-2009 incoming Chamber President Rob Galloway. “The six new additions to our Board bring a broad array of experience, sound business acumen, and the passion to make Timmins a better place to conduct business for our members. I would also like to commend all candidates who sought election. It is a reflection what a strong business community we have here in Timmins.” ROSS, POPE & COMPANY Chartered Accountants 101 Cedar St. South Timmins ON P4N 2G7 Tel: (705) 264-9484 Fax: (705) 264-0788 E-mail: [email protected] In June, local NDP representatives Gilles Bison (MPP) and Charlie Angus (MP) and federal NDP Leader Jack Layton met with municipal and chamber representatives. Pictured are (L-R): Chamber Manager Keitha Robson, Mayor Tom Laughren, Gilles Bisson, Jack Layton, President Marilyn Wood, Charlie Angus, and chamber board members Sue Gauthier and Phil Barton. 2008-2009 Board of Directors PRESIDENT Rob Galloway PAST PRESIDENT Marilyn Wood TREASURER Sue Gauthier EXECUTIVE MEMBERS Dan Charbonneau Joel Bergeron Bruce Cowan Josh Bond Art Pultz Gary Marriott BOARD MEMBERS Bill McMillan Lorenzo Melchiorre Esko Vainio Wayne Bozzer Phil Barton Judy Daschuk Terry DiTullio Fred Gibbons Barry Martin Michael Metatawabin Luc Maisonneuve Ken Rivers COMPANY Galloway & galloway Executive Services COMPANY Mikro-Tek Inc. COMPANY CIBC COMPANY Gord’s Rentals BMT Insurance and Financial Services The Daily Press Riopelle Griener Professional Corporation Rogers Communications Inc. (Q92/EZ Rock) NorthernTel COMPANY Porcupine Gold Mines- Goldcorp Canada Xstrata Copper Timmins & District Hospital Timmins Family Y.M.C.A. Algonquin Business Computers National Car Rental Norfab Metal and Machine Northern College of Applied Arts & Technology B.H. Martin Consultants Ltd. Five Nations Energy Inc. Maisonneuve, Labelle, Gosselin LLP Porcupine Air & Electric Tools & Equipment “Your End-to-End Computer Solutions Provider” 101 Cedar St. South Timmins ON P4N 2G7 Tel: (705) 264-9484 Fax: (705) 264-0788 E-mail: [email protected] ROSS POPE INC. Consultants 2 -SEPTEMBER 2008 inside business Past President’s Barbecue 2008 Day Terry Fox Works - September 12, 2008 With over 153,000 Canadian being diagnosed with cancer every year, cancer touches everyone - including co-workers and their families. On Friday, September 12, businesses across Canada are invited to participate in Terry Fox Works Day, an opportunity for workplaces to hold fundraising events for cancer research. All businesses participating in Terry Fox Works Day will be given a resource kit, which is packed with ways to raise funds. The premiere fundraising event is the Great Canadian Head Shave. People all across Canada will be losing their locks for cancer research. However, there are many other initiatives that can be used to raise funds on Works Day, such as silent auctions, company lunches, barbecues, picnics, bake sales, or a company dressdown day. The initiative is led by The Terry Fox Foundation, one of the most fiscally responsible charities in Canada, with over 87 cents of every dollar going directly to cancer research. All Terry Fox events are organized by volunteers, non paid staff and special event companies. There is no cost to businesses wishing to fundraise through Terry Fox Works Day. As well, there is no minimum amount required to be raised. Every penny raised makes a difference. Businesses interested in participating can register online at www.terryfoxrun.org or by calling 1-888-836-9786. Put workplace safety first with first-aid training Safety in the workplace often focuses on accident prevention. However, when incidents do occur, it is vital that your team knows how to respond accordingly - and is able to mitigate the effects of an emergency situation. September is a great time of year to get both new and long-standing employees formally trained in First-aid. With businesses perhaps a little quieter - with the summer season winding down and the departure of summer students - taking the time to certify employees in the basics of first-aid is without a doubt time well spent. Creating and maintaining a corporate culture that seeks to both prevent safety hazards and properly deal with safety emergencies is a sound decision for any business; your business, employees, clients, customers and stakeholders will all be the beneficiaries. Your workplace relies on well-trained employees working in a safe environment and first-aid training is a key factor in creating that safe environment. In fact, workplace regulations require employers to have (minimally) some employees certified in first aid. Employees who complete first-aid training become more safety-conscious in the workplace. This helps to protect them, and those around them, from possible injury. Research shows that workplaces in which all employees have obtained first-aid training have a lower incidence of work-related injury. This is due to the fact that employees are more aware of potential risks and hazards - and can deal with hazards proactively. According to the Canadian Red Cross, employees trained in first-aid are not only more aware of potential dangers, but can also reduce their risk of personal injury by up to 40%. Another important reason to have properly trained employees is simply cost-benefit. There are numerous costs associated with any injury, regardless of its severity; first-aid training reduces accidents and injuries, thereby reducing the accidentrelated costs to a business.These include legal costs, productions losses, and other personal losses. When hiring employees, it is the employer’s responsibility to provide proper training. Employers must provide employees with the requisite knowledge and/or formal training to ensure that they can help a coworker, client or customer if needed. First-aid training should be an integral The Past President’s of the Timmins Chamber of Commerce held their annual barbecue on August 7th at the cottage of Past President Bruce Del Guidice. This event has been held annually for the past 40 years. Initiated by the late Jim Wyatt, past president and father of past president Don Wyatt, this event has, with only a couple of exceptions, been held at Gibson Lake. Jim Wyatt hosted the barbecue from 1964 to 1983 while Bruce has hosted it for 22 of the past 24 years. Immediate Past President Marilyn Wood welcomed incoming president Rob Galloway who spoke briefly to the gathering. part of any new and on-going job training program, whether it involves bringing a first-aid professional in-house to conduct the training or giving employees the opportunity to take an externally-offered first-aid course. Employees who have received training in the past should be given the option of taking refresher courses and learning how first-aid techniques may have changed. Instating a formal policy on first-aid training and recertification within your organization is one way that your organization can minimize workrelated injuries and their consequences. First-aid training and proper planning is First-aid training can be obtained from any of these Chamber members: • • • • 1ST RELIABLE CUSTOMIZED FIRST AID SERVICES ST-JOHN AMBULANCE CANADIAN RED CROSS HEART AND STROKE FOUNDATION First-aid training teaches employees how to prevent and manage emergencies. Every year, thousands of Canadians take first-aid training and gain the knowledge, confidence and skills needed to deal with emergency situations and prevent injuries. This year the Past Presidents toasted those they had lost including Past President Ross Stringer and Marion Wilson, wife of Past President John Wilson. In attendance this year and listed according to the year in which they served as president were: Mert Lake (1968), Ron Campbell (1969-70), John Wilson (1973), John Huggins (1977), Barry McCusker (1981), Bruce Del Guidice (1982-83), Nick Bucar (1983-84), David Huggins (1984-85), Ralph Deleurant (1991-92), Rick Gutcher (199293), Don Wyatt (1993-94), Pierre Corbeil (1998-99), Fred Barabas (2002-2003), Steve Kidd (2003-2004), Marilyn Wood (20072008), Rob Galloway (Incoming) also important in case of unexpected onthe-job injuries. As employers, it is important to have a plan in place, regarding how to react in the unfortunate event of an injury or workplace incident. Questions regarding emergency roles should be answered ahead of time (to the best of their ability), such as: Who calls emergency medical services, if required? Who meets emergency services when they arrive and directs them to the incident site? Which individual(s) are formally trained to perform first-aid? Who evaluates the situation and acts immediately to prevent further injury and minimize subsequent injury? Who is responsible for filling out a workplace incident report? Instating an emergency procedural plan that provides answers for these questions can save time, minimize confusion and ultimately minimize the personal and business-related losses associated with a workplace incident. The Chamber applauds the efforts of our members who continue to offer first aid training in the workplace. There are a number of our members who offer First-aid and CPR training: 1st Reliable Customized First Aid Services, St-John Ambulance, the Canadian Red Cross and the Heart and Stroke Foundation offer courses throughout the year to meet everyone’s needs. The training teaches employees how to prevent and manage emergencies. Every year, thousands of Canadians take first-aid training and gain the knowledge, confidence and skills needed to deal with emergency situations and prevent injuries. Simply put, it is an important life skill from which everyone can benefit. inside business LOOKING FORWARD WITH ROB GALLOWAY YEAR IN REVIEW: 7 QUESTIONS WITH MARILYN WOOD Get to know your 2008/09 Chamber President Tell us a little about your background. I graduated from the University of Toronto with a Forestry Degree and I have worked in forestry and natural resources for 33 years. I grew up in a small family-run construction business and now I am enjoying being back in business and involved in the Chamber. When and how did you first get involved with the Chamber? I became involved in 2007 as a director representing forestry-related issues. Ultimately this role evolved into serving as first vice-president. I have been able to attend many functions with President Marilyn Wood, which has given me great opportunities to learn about the Chamber, its functions, its mandate and of course, our members. SEPTEMBER 2008 - 3 existing members with excellent services and offerings and continue to serve our members through our role as an advocate for business. It is also my goal to create and implement a succession plan for future executive teams. And of course, I want to have fun and enjoy my term as president. What are you most looking forward to accomplishing as the president? I wish to ensure we continue to maintain a strong, positive relationship with the City of Timmins and the Timmins Economic Development Corporation (TEDC). To date, our work together has resulted in a number of great accomplishments for our local and regional economy; I want to ensure that this continues. 2007/2008 a remarkable year When and how did you first get involved with the Chamber? This will be my seventh year as a board member. I have always had a passion for business affairs, and I thought it was an excellent way to give back to the community in which I live and operate my business. Of which accomplishments, as Chamber president, are you proudest? My greatest focus has always been advocacy and I am very proud that over the time that I have been on the board of the Chamber, we have become ever more effective in making our voice heard on the issues that are most important to our members -and bringing about positive change. This year we have seen two of our policy issues satisfactorily resolved by the Ontario government, and we have submitted three new policies-one municipal, one provincial and one federal. It is my fervent wish that this focus will continue in the years to come. There were many highlights during my term, both for me personally and for the Chamber as an organization. One example is the issue of Retail Sales Tax, which was brought to the Chamber’s attention six years ago. Over time, it became one of the areas I focused on personally, and I am very pleased to say that this year it was satisfactorily resolved. Six years is a long time to pursue an issue with the provincial government, but it is one of the examples of how tenacity and determination has paid off. style, so once I got to know them, I was much more relaxed and confident working with them to promote our stance on business issues. What are your future plans? Having a small business to run at the same time as being president of the Chamber has proven to be somewhat challenging at times. I think it is time now to focus again on my business, Mikro-Tek Inc. I am also looking forward to continuing my advocacy work as a member of the Small Business Agency of Ontario. A & Q How do you feel that your background has prepared you to be successful in your role as Chamber president? I have extensive experience in leading a large organization as well as dealing with the serious economic issues we face in Northeastern Ontario. I am very knowledgeable about various government levels and I have been able to put this knowledge to good use in Chamber business. It is my goal to use my knowledge of the Northeast to help us get backing for the issues that are important to Timmins and our neighbouring communities. I am a good listener and have the ability to quickly gain an understanding of the issues and those which are most important to our businesses and our regional economy. I have experience working with the media and I am looking forward to continuing to represent our messages in this forum. I am confident that my extensive knowledge and experience in the natural resources business and with community liaison will be of great service to me as I assume this role. I also like to have fun, to celebrate the successes of our businesses and genuinely enjoy the work that accompanies representing the interests of business in Timmins. What are your main goals for your term as president? I wish to continue our strong membership growth towards 900, ensure we provide our Input wanted in Mining Act Review What have you learned from the previous Chamber president(s)? I have learned that they are very impressed with our steady membership growth to current levels and hope that we can use that for stronger advocacy. Working with Marilyn Wood and Ken Petersen (2006-2007 President) has shown me some very successful means of keeping us involved in issues that are important to our members. What could the Chamber do to further help local business? I think we need to keep our member- benefits and affinity plans strong - so that we continue to see the benefits of membership on our bottom lines. We must also use our advocacy role to reduce barriers to business and lobby for changes to government rules in order to make it easier to do business. We need to serve as the voice of our members within and beyond Timmins in addressing business issues. What’s something people might be surprised to know about you? I read all the time - fanatically. I read novels, magazines, business journals, web sites, etc. I even read the cereal box at the breakfast table. I also like to have fun in any task that in which I am involved. I expect to thoroughly enjoy this year and I am looking forward to it. As part of its effort to engage public and stakeholder input in its Mining Act review, the Ministry of Northern Development and Mines held its first of its provincial consultations in Timmins on Monday August 11. The workshops were initiated to discuss changes to the current Mining Act. While the Act’s title may instinctively indicate otherwise, the primary implications of the Act surround the prospecting, staking and exploration stages of mineral resource development. Also on August 11, the MNDM publicly released its discussion paper on the subject, which indicates that the review will focus on the following issues: the mineral tenure system; private rights and interests regard- What is the biggest challenge you faced as president? I was most concerned about accurately representing the many voices of our membership and the board to the media. When you are put on the spot to make a comment, it can be a little worrisome because you never get a chance to edit what has been written, or take back something that has been said on camera. In order to overcome this challenge, I made it a point to study the issues and become intimately familiar with the various perspectives so I was conversant in these topics. Our media personnel here in Timmins are wonderful people, and each one has a little different ing mineral development (mineral and surface rights); rights and interests of Aboriginals regarding mining development; Crown land exploration regulations; and land use planning in the far north of Ontario as it relates to mining. ALL MEMBERS OF THE PUBLIC have the opportunity to comment on the discussion paper (Modernizing Ontario’s Mining Act Finding a Balance), which is currently posted on the Environmental Registry website at www.ebr.gov.on.ca. Mining is an economic staple in northern Ontario and is a fundamental component of Timmins’ economy. Exploration activity in Timmins and northeastern Ontario is extensive; any changes made to the Mining How do you see your involvement with the Chamber continuing? Chamber policy states that I will serve as past president for one year, which is largely to provide support for Rob Galloway, our incoming president. Then we cycle off the board to leave room for new blood. It’s one of the ways that our Chamber board remains vibrant and representative of a large cross-section of our membership. Of course Mikro-Tek Inc. will continue to be a business member of the Chamber, so I will keep up-to-date on issues that way. What advice would you give incoming President Rob Galloway? I don’t think Rob needs any advice from me. He is very capable of leading our Chamber, and I will be there to support him in that role. We have such a strong, capable board of directors; it is a pleasure and a privilege to serve as their representative, and I know Rob will feel the same. I guess my only advice would be to enjoy every moment-it goes by all too quickly. What’s something people might be surprised to know about you? I have had a very interesting life and enjoyed amazing experiences living in many countries, but I count my experience with the Timmins Chamber of Commerce as one of the best in terms of personal growth. I highly recommend it to anyone with an interest in business affairs and a willingness to do volunteer work. Act will have implications for the exploration capacity and mineral development activity in our area. In order to ensure that Ontario’s exploration and mining industry remains a strong and viable operation in Ontario, all businesses are encouraged to provide their opinion on the Mining Act review. The Timmins Chamber of Commerce encourages members to have their voice heard by commenting on the discussion paper on the Environmental Registry at www.ebr.gov.on.ca. All comments must be received prior to October 15th, 2008. For further information on the review modernization of the Mining Act, please call 1-888415-9845 or email [email protected]. inside business 4 -SEPTEMBER 2008 Timmins Chamber of Commerce | La Chambre de commerce de Timmins Schedule of Events Wednesday, October 22, 2008 Monday, October 20, 2008 Mayor’s State of the City - SBW Launch hosted by the Timmins BDC office Hear about developments in the City of Timmins during 2008 and the vision for the future. Speaker: Mayor Tom Laughren Where: Days Inn When: 11:30 a.m.-1 p.m., buffet lunch included Cost: $25 for Chamber members, $30 future members incl. gst To reserve your seat, please call the Timmins Chamber of Commerce at 360-1900 Starting a Small Business Workshop - presented by the Business Enterprise Centre & The Venture Centre A session filled with guidelines and good advice on making a success of it from the start. Where: Days Inn, Conference Room #3 When: 6:30- 8:30 p.m. Cost: free To reserve your seat, please call the Business Enterprise Centre at 360-2600 X7081 Business Growth - presented by the Business Development Bank of Canada This session will focus on the six main areas of consulting services offered by the Business Development Bank of Canada. These include: Business Planning and Management Market Development Human Resource Management Operational Efficiency Innovation Business Transition Speaker: Brian Jones Where: Days Inn, Conference Room #2 When: 6:30-8 p.m. Cost: complimentary To reserve your seat, please call the BDC at 267-6456 Community Improvement Plan Funding - presented by Downtown Timmins (BIA) A session for businesses in the central business districts on how to access this grant program. Speaker: Andrea Griener, City of Timmins Where: Tembec Room, Timmins Public Library When: 6 p.m. Cost: free To reserve your seat, please call the BIA office at 264-8733 Tuesday, October 21, 2008 Ask The Expert - hosted by the Timmins Chamber of Commerce Join us as we discuss how to manage your best asset, your people. Speaker: Rachel Pineault Where: Timmins Chamber Boardroom When: 8-9 a.m. Cost: no-charge for members, $5 for future members To reserve your seat, please call the Timmins Chamber of Commerce at 360-1900 Exporting Success Stories- presented by Trade Northern Ontario Where : Siva’s Restaurant When: 11:30 a.m.-1 p.m. Cost: complimentary For more information, please contact The Venture Centre/ Le Centre de développement at 360-5800 X228 How to Approach the Lenders for $$$ - presented by the Business Enterprise Centre in partnership with BDC, Scotiabank and Nishnawbe Aski Development Fund Hear from local lenders on what they require in order for your business to start, grow or purchase assets. Where: Community Boardroom, Timmins Police Services Building When: 6:30-8:30 p.m. Cost: free To reserve your seat, please call the Business Enterprise Centre at 360-2656 Small Business Week 2008 is brought to you by these sponsors: Ask The Expert - hosted by the Timmins Chamber of Commerce This session will help to improve your business etiquette techniques. Speaker: Carole Duguay Where: Timmins Chamber Boardroom When: 8-9 a.m. Cost: no-charge for members, $5 for future members To reserve your seat, please call the Timmins Chamber of Commerce at 360-1900 Lunch N Learn - hosted by the Timmins Chamber of Commerce Join us as we discuss Accessibility for your business with the Barrier Elimination Action Corp. The new provincial Accessibility Act requires all businesses to meet certain accessibility criteria. Where: Université de Hearst When: noon- 1p.m. Cost: Free for members, $10 incl gst for future members To reserve your seat, please call the Timmins Chamber of Commerce at 360-1900 Show Me the People - Employers Forum - presented by the Timmins Economic Development Corporation This session aims to answer “Where can I get employees for my business?” Explore hiring programs and find ways to get employees for your business. Where: Community Boardroom, Timmins Police Services Building When: 6:30-8:30 p.m. Cost: free To reserve your seat, please call the TEDC at 360-2656 18th Annual NADF Business Awards - presented by the Nishnawbe Aski Development Fund An event that celebrates and honours the achievements of the Aboriginal business community in northern Ontario. Where: Days Inn When: Networking & Hors d’oeuvres: 5:00 p.m. Dinner & Award Presentations: 6:00 p.m. Cost: $125/ticket or $1000/table of 10 To reserve your seat, please contact Liesa Wynn at (807) 623-5397 or by e-mail at [email protected] Thursday, October 23, 2008 How to Do Business with the Ontario Government - hosted by the Timmins Chamber of Commerce Join us as we discuss Ontario Procurement Policy and key concepts. Where: Days Inn, Conference Room #3 When: 9:00 a.m.- 11:30 a.m. Cost: Free for members, $10 incl gst for future members To reserve your seat, please call the Timmins Chamber of Commerce at 360-1900 Tech Break - hosted by NEOnet Join us as we discuss how to use the internet to market your small business. Where: Siva’s Restaurant Friday, October 24, 2008 The Venture Centre/ Le Centre de développement Annual General Meeting Join the Venture Centre/Le Centre de développement board and staff for luncheon and annual meeting to review the year’s achievements. . Where : Cedar Meadows When: noon-1 p.m. Cost: attendees are responsible for their own lunch costs To reserve your seat, please call NEOnet at 360-1353 Youth & Business Workshop - presented by the Venture Centre and RDÉE Ontario This bilingual session will help to answer the question “Is business the career for you?” along with exploring programs designed to help young people get and stay in business. Where: College Boreal When: 10 a.m.- noon Cost: complimentary To reserve your seat, please contact the Venture Centre at 360-5800 When: 11:30 a.m.-1 p.m. Cost: Open to the General Public, RSVP required For more information, please contact The Venture Centre/ Le Centre de développement at 360-5800 X227 inside business Inside Their Business Timmins Chamber of Commerce 59th Annual General Meeting & Presidents’ Dinner Luncheon Series AA Event Event SEPTEMBER 2008 - 5 Monday, September 29th, 2008 11:30 a.m. to 1:00 p.m. Grand Ballroom - Days Inn & Conference Centre Complimentary Buffet Lunch Included Are you concerned about energy reliability? Wonder what you can do to reduce your business energy costs? The 2008-2009 Timmins Chamber of Commerce Board of Directors cordially invites you to attend the Annual General Meeting of the Timmins Chamber of Commerce. “Ontario Mining: Your Partner in Prosperity Building” Join us as we learn about Ontario’s Electricity System with guest Paul Murphy, President & CEO speaker: Independent Electricity System Operator (IESO) Paul Murphy was appointed President and Chief Executive Officer of the Independent Electricity System Operator (IESO) in October 2006. Under Mr. Murphy’s leadership, Ontario’s IESO is responsible for overseeing the safe and reliable operation of Ontario’s electricity grid - one of the most diversified, reliable and efficient in the world. The organization also oversees the wholesale electricity markets. Mr. Murphy has worked in the integrated operation of Ontario’s electrical system for over 25 years and in the development and operation of competitive markets for the last ten. Prior to his appointment as President, he was the IESO’s Chief Operating Officer. Mr. Murphy, raised in Timmins, has a Bachelor of Applied Science from Queen’s University in Kingston, Ontario and is a registered Professional Engineer in Ontario. Chris Hodgson President Ontario Mining Association Registration Contact Name: _______________________ Company: ________________________ Mailing Address: _________________________________________ (only required if non-member) Fax: ____________ E-mail: __________________________ # of seats required ________ This is an assigned seating event. If you have any seating preference, please advise: ___________________________________________ ___________________________________________ Porcupine Dante Club 162 Cedar Street South Timmins, ON Chris became President of the Ontario Mining Association in October 2004. He is also a board member of the Ontario Mineral Industry Cluster Council, the Mining Industry Human Resource Council, and the Northern Centre for Advanced Technology. First elected as a Member of Provincial Parliament (MPP) for the Ontario Legislature in a 1994 by-election, and then re-elected in the 1995 and 1999 general elections, Chris held a variety of ministry portfolios. During his nine years as MPP he served as Minister of Natural Resources, Minister of Northern Development and Mines, Chairman of Management Board of Cabinet, Deputy House Leader and Minister of Municipal Affairs and Housing. A graduate of Trent University, Chris has a background in real-estate development and municipal politics in Ontario’s Haliburton County. Registration ________________________________________________________________________ Phone : ____________ Wednesday, October 1st 6:30 p.m. Contact Name:____________________________________ Company: __________________________________ Mailing Address:_______________________________________________________________________________ Phone: __________________________________________ Fax: _______________________________________ Timmins Chamber of Commerce P.O. Box 985 Timmins, Ontario P4N 7H6 Phone: 360-1900 Fax: 360-1193 [email protected] This event is assigned seating. Please advise if you have specific seating requests:_________________________ Members: $55.00 Future Members: $70.00 (including GST) Payment: Please Invoice (members only) Ŀ # of Tickets: __________ (Tables seat 8) Total $: __________ Cheque Enclosed Ŀ MasterCard/Amex/Visa #:___________________________________________________ Cardholder Name: This event proudly sponsored by: _Expiry Date:______/______ For more information or to register, contact: Steven Vachon Membership Development & Events Specialist [email protected] 705.360.1900 Officially Open The Voice of Business Since 1949 BUSINESS D I R E C T O RY On July 26, 2008, Ontario’s first diamond mine hit full production nine months ahead of schedule. Thank you to our partners for making so many diamond dreams come true. Published by the Timmins Chamber of Commerce P.O. Box 985 Timmins, Ontario P4N 7H6 (705) 360-1900 Fax: (705) 360-1193 E-mail: [email protected] Website: www.timminschamber.on.ca For Editorial Managing Editor: Information Keitha Robson Call: (705) Keitha Robson 360-1900 (705) 360-1900 E-mail: [email protected] E-mail: [email protected] Editor: Chertow Information For Advertising andHeather Membership Call: Rae (705)James 360-1900 (705) 360-1900 E-mail: [email protected] E-mail: [email protected] “Inside Business” is an information package provided to members of the Timmins Chamber of Commerce and businesses at large. The positions expressed in by-lined columns are the opinion of the subject editor and do not reflect the position of the Timmins Chamber of Commerce unless specifically stated. The Timmins Chamber of Commerce assumes no responsibility for statements or claims made by advertisers. “Inside Business” is published 6 times per year by the Timmins Chamber of Commerce. Issue dates are January, March, May, July, September and November. Closing date is the second Friday of the previous month. No part of this publication may be reproduced without the publisher’s written permission. www.debeerscanada.com inside business 6 - SEPTEMBER 2008 JULY MEMBER OF THE MONTH R&S Vision Centre gets July nod for monthly Chamber accolades 2007-08 Chamber President Marilyn Wood and Marketing Committee Chair Art Pultz present Sherry and Roger Courville of R & S Vision Centre with the Chamber Member of the Month Award for July. Owned and operated by Roger and Sherry Courville, R & S Vision Centre offers some of the largest selection of eyeglasses in northern Ontario. Aside from offering retail services, R & S Vision Centre offers many eye-care services, all of which are becoming increasingly popular among their clientele. “We are able to provide a complete eye examination on-location, thanks to ophthalmologist, Dr. R. Stevenson. The business is growing and we are very thankful to have Dr. Stevenson on board to be able serve all the needs of our customers,” said Roger. “Eye care services can be provided to customers with vision problems caused by conditions like glaucoma, cataracts and diabetes. Even customers with eye injuries can be treated on-site,” stated Courville. Aside from ophthalmologist Dr. Stevenson, R & S Vision Centre also has 2 opticians on staff in order to meet the needs of their customers. All services and eye exams are performed on-site and are offered at great rates. Pricing has become an increasingly important factor for eye-care clients, since routine eye exams (for patients aged 20 to 64) are no longer covered by the Ontario Health Insurance Plan (OHIP). “As a result, many people are not seeking the proper eye care Timmins Chamber of Commerce NorthernTel Mobility Cellular Corporate Rate Plan Exclusive to Timmins Chamber of Commerce voting members Save Big with our mobility partner rate plan • 1,000 incoming local minutes • 250 anytime minutes • 30 long-distance minutes • Unlimited evenings and weekends • Unlimited incoming mobile to mobile • And much more .... for as low as $22.50 per month ALSO AVAILABLE Special rate plan for employees of Chamber Members $ Only /mnth services because they can’t afford to pay for examinations.” Their commitment to proper and adequate eye care is what motivates R & S to offer eye exams at low prices - prices closer to what OHIP used to cover. By doing so, R & S Vision Centre is hoping to make eye care more accessible by those individuals who require it. R & S Vision Centre is no stranger to success and recognition: in 2006, the business received the Marketing Innovation Achievement Nova Award for their innovative marketing strategies. Aside from this award, Roger said that one of their biggest accomplishments is the size of their clientele. When they first opened their doors, they struggled to grow their customer base. Now in their 11th year of operation, they have no trouble attracting people to their businesses their customer base has expanded dramatically since their initial opening. In addition to implementing various marketing strategies, a large portion of their business is obtained through referrals. “Word of mouth is a huge factor in attracting new business,” explained Roger, “Customers are very supportive and they do a wonderful job of spreading the word about our business and our quality of service”. Because of their everincreasing customer base, R & S Vision Centre is exploring the possibility of expanding their facilities to include a larger waiting area and more examination rooms. While attracting new customers is important, Roger and Sherry also realize the value of retaining new customers to the business. “Quality is a huge factor when dealing with our customers - they are not always concerned only with prices. If the quality isn’t there, then customers won’t come back or refer friends and family - no matter how good your price is.” People are very thankful for the quality service that R & S Vision Centre offers. “It makes me proud when people tell me that that we’re doing a good job,” said Roger. For more information on R & S Vision Centre, visit them on location at the Hollinger Court (100 Waterloo Road), or call 705-267-7327. M.O.E. COMMERCIAL ACCOUNTING Professional Bookkeeping • Personal & Business Tax Returns M.O.E. = Profits 204-670 Airport Road, Timmins Phone: 268-4474 • Fax: 264-0011 Maurice E. Proulx email: [email protected] National Car Rental National Car Rental congratulates the Chamber of Commerce for providing excellent service to the business community. p A lot of choices... p Timmins 470 Algonquin blvd E. 268-3456 • Competitive daily, weekly and monthly rates • Special weekend packages • Minibuses • Insurance replacement vehicle program • Customer pick-up and return in service area Airport 264-2237 For reservations 1-800-CAR-RENT (1-800-227-7368) www.national car.com SUPER CITY CLEANING SYSTEMS Automotive high pressure hot extraction cleaning and detailing services 24 ALAIN FRANCOEUR • AUTO DETAILING SPECIALIST Immediate First Aid can make the difference between complete recovery and permanent disability. More than 90% of all injuries are predictable, understandable, and preventable. To join the Timmins Chamber of Commerce please call 360-1900 The Canadian Red Cross is WS&IB recognized and offers public and workplace training. Canadian Red Cross Croix-Rouge canadienne For more information contact: The Canadian Red Cross, 60 Wilson Ave., Ste. 201 • Timmins Phone 267-4900 • Fax 268-6388 inside business SEPTEMBER 2008 - 7 AUGUST MEMBER OF THE MONTH Extend-A-Family named the August member of month Extend-A-Family is a non-profit community support program funded by the Ministry of Community and Social Services and Ministry of Children and Youth Services. The organization has operated in Timmins since 1982, providing planned respite care for children and youth (from ages 0 to 21) with disabilities. An important principle of the Cochrane-Temiskaming Extend-A-Family is that every child is accepted into the program with open arms, regardless of the type or degree of disability. Extend-A-Family is a program committed to keeping children active, helping them to make friends and develop new skills. The program enables children to gain some independence from their parents, while taking part in community-based activities that have the specific goal of social development. Children are given an opportunity to broaden their experience and develop relationships with other people. “Everything we do is for the kids. Our programs give them a place to belong and the opportunity to gain a world of experience,” stated Laura Vaillancourt, Program Co-ordinator at Extend-A-Family. “All the activities that we organize and participate in focus on developing social skills and building self-esteem.” Extend-A-Family also runs an eight week summer program, featuring activities like swimming, bowling, mini-putt, movies, nature hikes, and outdoor games. The organization plans several trips throughout the summer, including trips to Canada’s Wonderland, Twin Lakes, and a camping excursion at Camp Munroe. “The Summer Program is one of our biggest accomplishments. There is lots of planning and effort that goes into the program to make it such a success. We try to provide the kids with a new experience every time they join in,” stated Laura. The main challenge for Extend-A-Family is gaining access to funding. “We currently have a waiting list of about 20 kids for the program, but unfortunately we are unable to hire additional workers,” stated Laura. In order to raise funds, the organization hosts a number of fundraising initiatives throughout the year. In addition to community bingos (held throughout the year), the organization’s largest fundraising event is their annual Art Auction. According to Vaillancourt, “Our Art Auction is a really popular event. We auction off artwork that has been created by our program participants and professionally matted and framed. It is a truly amazing opportunity to showcase the abilities of our kids, while providing them with the opportunity to express themselves artistically and really build their self-esteem.” This year also saw the organization host its first “Club Shakin’ Not Stirred” entertainment gala. The event featured a high endclub atmosphere with entertainment and dancers. The event saw substantial uptake from the community. “Shaken - Not Stirred 2007-08 Chamber President Marilyn Wood and Marketing Committee Chair Art Pultz present Laura Vaillancourt, Extend-A-Family Program Coordinator, with the Chamber Member of the Month Award for August. was a huge success - it helped us to secure funding for our summer program for the next three years,” said Laura. “To realize that level of support exists within our community really helps to reinforce our dedication to our kids, their families and helps let us know what great program we offer in our community.” For more information on the CochraneTemiskaming Extend-A-Family, contact Laura Vaillancourt at 268-2240. New member profiles Immaculate Home Solutions CLEANING SERVICES Immaculate Home Solutions is a professional cleaning service located in Timmins. The company provides both residential and commercial cleaning services (daily, weekly, bi-weekly, monthly and onetime cleans) at very affordable rates. Its team of professional cleaners are bonded, insured and trained to provide the best quality cleaning service to their growing-list of clients. Immaculate Home Solutions has been providing housekeeping and maid services to many happy clients in the area for over a year and a half. Immaculate Home Solutions prides itself in a job well done and stands behind its work. Customer satisfaction is their number one priority. For a free in home estimate, please call Tina Green at 705-3637529 or e-mail her at [email protected]. Jacques Trudel Construction GENERAL CONTRACTORS Jacques Trudel Construction is a construction company that has been helping Timmins grow for the past 20 years. The company was named Timmins’ Favourite Contractor in 2007. Jacques Trudel Construction can accommodate investors new to Timmins by helping them with the planning process for a new home or renovate a previously purchased home. Jacques Trudel can assist home owners with planning, building, renovating and consult with prospective home owners towards creating a dream home. All services are provided in a timely fashion with licensed professionals only. Jacques Trudel Construction is a Licensed Custom Home Builder for Tarion and provides a 7 year warranty. To get a professional opinion on any renovation or building idea that you may have, contact either Jacques Trudel at 365-8201 or Linda Trudel at 268-3538. They would love to help you. Jacques Trudel Construction builds dreams on innovations. Made in the Shade Blinds & More DRAPERY STORES Whether your home or business is a blank canvas or reflects the taste of previous owners, you can give it a personal decorating touch with quality, namebrand window fashions from Made in the Shade. Window coverings make an enormous difference in the enjoyment of your home or office. They can add beauty, enhance light quality, provide privacy and even reduce utility bills. Owned and operated by Andrew and Sheila Fitch, Made in the Shade Blinds & More can take care of all your window-covering needs. The company offers Hunter Douglas and Abbey by Grader blinds, shades, and shutters. All of their window-covering products are custom fit to your window. Whether it is for the home, cottage, business, or any other window, free on-site consultations and estimates are available. Made in the Shade also features designer area rugs from Sphinx by Oriental Weavers. Many of these rugs are hand made from wool. You can see all of their area rugs and entire window covering options online at www.madeintheshadeneon.com. The company is based out of Kirkland Lake and services all of Northeastern Ontario. Call Andrew or Sheila at 888-742-9948 (705567-5831) to put your windows on the “BestDressed” list. Paralegal Professional Corporation LEGAL SERVICES Located at 133 Spruce Street South, Paralegal Professional Corporation is a paralegal firm providing legal services to employers and business owners in the Timmins area. Their services focus on worker’s compensation and workplace injuries. The organization represents clients in their appeals at the Workplace Safety and Insurance Board (WSIB) level and Workplace Safety and Insurance Appeals Tribunal (WSIAT) level, while also offering various training seminars throughout the year. For more information, please contact Isabella G. Tonkin by calling 264-6666. Money Mart FINANCIAL SERVICES Money Mart is the largest provider of conveniencebased financial services in Canada. There are nearly 500 Money Mart branches throughout Canada. The Timmins Money Mart, located at 950 Riverside Drive, opened in December 2006 with extended hours 7 days a week. Their core services include cheque cashing, payday loans, foreign currency exchanges, Western Union cash wire transfers, prepaid MasterCards, and tax discounting. They have very competitive fees and cash all types of cheques, including post-dated cheques, cheques made payable to your small business, U.S. cheques, personal cheques, traveller’s cheques, and payroll and government cheques. Money Mart offers the cheapest payday loan in Canada guaranteed and as with all other services, they pay out in cash. They also offer prepaid Mastercards, which are ideal for individuals who don’t have a credit card but want to shop online or purchase items over the phone. The company has highly competitive rates on foreign currency exchange, whether buying or selling and their tax discounting guarantees the maximum possible return. For more information on Money Mart and their services, please call (705) 264-6364. B & D Variety CONVENIENCE STORES B & D Variety is your friendly neighbourhood convenience store. The business has a wide variety of products available - they sell pretty much everything that you would expect in a corner store. B & D Variety is also an exclusive retailer for Ol’Grandad’s potato chips and their slushies are known for their unique blend and texture. The service at B & D Variety is fast and without comparison. For more information on B & D Variety, call Paul Castonguay at 264-9078 or check out the store in person by visiting them on location at 183 Wilson Avenue. Serenity Design PAINT AND DECORATING RETAIL Serenity Design has been in formulation for many years but this is their first formal year of business. The owner, Peigi Kunkel, was encouraged by friends and family to go into business for herself. Peigi has a Fine Arts background, specializing in painting, drawing and art history with a particular interest in architecture and interior period design along with 25+ years of practical experience with interior renovations and redecorating. Serenity Design will help clients by going through the entire design process with them. Before starting any job, Peigi will discuss a number of creative ideas, the client’s wish list, colours, style, timeline and the budget. In addition to helping clients with the basics of any project, Peigi is willing to help clients find qualified tradespeople, act as a consultant in the design and details of colours, trim and fixtures and oversee the project so that it is completed to the client’s satisfaction. For more information on Serenity Design, please contact Peigi Kunkel at 264-7805. Motion Specialties Timmins HEALTH CARE SERVICES Motion Specialties Timmins, a locally owned and operated business, recently opened in a beautiful 9000 square foot retail and service location at 77 Waterloo Rd. (the former Canadian Tire store) in Timmins. This home health care store is a part of The Motion Group, with over 34 locations in Canada. They have been meeting the mobility needs of Canadians since 1985. Local owners Paul Charles and Claude Roy are highly qualified and fully bilingual in French and English. Paul Charles (the only person in the Timmins area certified by RESNA -Rehabilitation Engineering and Assistive Technology Society of North America - has had over 18 years of experience in the Home Health Care industry), and Claude Roy (a Registered Nurse) are both committed to delivering superior products and customer service to help improve the lives of everyone in need of assistive devices. Products range from wheelchairs, walkers, scooters, lifting devices, hospital beds, Tempur mattresses, lift out recline chairs, T.E.N.S units, first aid and incontinence products. Motion Specialties focuses on maintaining a friendly atmosphere through their showroom and knowledgeable staff. Motion Specialties is also pleased to be a preferred provider for WSIB, Extendicare, ADP, and many other funding agencies. Motion Specialties services all their products in shop and onsite. For more information, call 3601941. Timmins and Area Women in Crisis NON-PROFIT ORGANIZATIONS The Timmins and Area Women in Crisis Support and Information Centre is a Sexual Assault Crisis Centre operating since 1992 and funded under the Ministry of the Attorney General. The centre has a 24-hour Crisis line (705 268-8380) available for survivors of sexual assault. If requested by the caller, TAWC will provide accompaniment to hospital, police station, court, etc. Confidentiality is a priority at TAWC in all services offered. TAWC is committed to educating the public on issues of violence against women and children. The focus of their public education program is on the development and publication of written materials. While sexual assault support services remain their primary focus, services are being enhanced to include more practical assistance that goes beyond the initial crisis stage. TAWC offers a comprehensive series of information packages on a number of topics as well as numerous workshops. TAWC also hosts the annual Take Back the Night March in Timmins; International Women’s Day; promotes the Sexual Assault Prevention Month (May); hosts information booths; advertises; gives presentations to schools; and provides full internet access is to women in need. Call us or visit us in person for a tour of the centre. Enjoy a coffee or tea while we would proudly tell you more about our wonderful women’s centre and our great programs. For a full list of services or for further information, call (705) 268-8381. To join the Timmins Chamber of Commerce please call 360-1900 inside business 8 - SEPTEMBER 2008 Annual Chamber golf tourney a swinging success On Friday, July 11, The Timmins Chamber of Commerce held its annual Golf Tournament Thursday at Spruce Needles Golf Club, with 148 golfers participating in the soldout event and more than 60 member businesses sponsoring holes and donating prizes. The popular annual event serves as a great networking opportunity, while also providing members with the opportunity to enjoy the summer season outdoors. Participants played 18 holes of golf and received team photos (sponsored by NorthernTel Mobility). Golfers were also treated to an afternoon pizza break (courtesy of Topper’s Pizza) and finished off the day by enjoying a striploin steak dinner at the Spruce Needles clubhouse. As well, every golfer received a prize for their efforts and participation. This was made possible through prizes generously donated by over 60 member businesses. The winners in the four-person 18-hole best ball scramble are as follows: Ladies Winners: Team Porcupine Credit Bureau: Trina St-Amour, Lynn Gauthier, Lyne Miron and Tricia Whelan Mens Winners: Team Northern Environmental Services: Paul Kangas, Peter Ruddy, John Shaw, Mat Duquette Mixed Winners: Team Ross Pope & Company: John Foster, Bonnie Foster, Chris Paquette, Tina Petroni Lady’s Closest to the Pin - sponsored by Grand & Toy: Christy Marinig Men’s Closest to the Pin - sponsored by Northern Environmental Services: Mike O’Neil Lady’s Longest Putt - sponsored by Chisholm, Beaulne, Passmore & Yade: Lyne Miron Men’s Longest Putt - sponsored by Chisholm, Beaulne, Passmore & Yade: Marc Gagnon Lady’s Longest Drive - sponsored by Elk Lake Eco Lodge: Lyne Miron Men’s Longest Drive - sponsored by Carol Sweezey of ClaimPost Realty: Josh Bond Chuck Poirier was the winner of a GPS Unit at the putting contest hosted by NorthernTel. We thank all hole and prize sponsors for their generosity. This first-class event could not have been successful without the involvement of these generous sponsoring organizations. Special recognition is also in order for the staff at Spruce Needles for their excellent work. Thank you to the Organizing Committee: Don Wyatt (Chair), Bruce Stewart, Peter Pidskalny, Joel Bergeron, Deni Poulin, Pierre Corbeil and Gary Marriott. HOLE SPONSORS Al Poulin & Associates BMO Bank of Montreal BMT Insurance Body Evolution Fitness Club ClaimPost Realty Davidson de Laplante Insurance Brokers De Beers Goldcorp Gorf Contracting Grand & Toy KIA of Timmins Northern Credit Union NorthernTel Mobility Paul Davis Systems Ross, Pope & Company Scotiabank Wasaya Airways LP Wyatt Image Solutions Xstrata PRIZE & EVENT SPONSORS Air Creebec Inc. Al Poulin Financial Services Battlefield Equipment Blue Heron Solutions for Environmental Management Inc. BMT Insurance and Financial Services Bupont Motors Inc. Business Development Bank of Canada Caisse Populaire Canadian Imperial Bank of Commerce Cedar Meadows Resort Inc. City of Timmins College Boreal D&N Specialties Davidson DeLaplante Insurance Brokers Days Inn and Conference Centre De Beers Canada Dumas Contracting Ltd. Dundee Private Investors Inc. Fortier Beverages Freedom 55 Financial Getrainedworkers.com Gord’s Rentals Howard Johnson Inn HSBC Bank Canada J&B Cycle & Marine Ltd. James Toyota Ltd. Kal Tire Kamiskotia Snow Resort Kia of Timmins Kinecor Inc. La Caisse Populaire de Timmins Limitée Leo Alarie & Sons Construction Levert Personnel Resources Little John Enterprises Ltd. Maslack Supply Limited Mikes Restaurant Mikey’s General Sales & Repairs Minuteman Press Pictured is the winning mens golf foursome (L-R): Peter Ruddy, Paul Kangas, Mat Duquette, and John Shaw. Other winning teams included Lynn Gauthier, Lyne Miron, Tricia Whelan and Trina St-Amour (ladies winners) and Chris Paquette, Tina Petroni, Bonnie Foster and John Foster (mixed winners). Mytimminstoday.com N. Lacroix Plumbing & Heating National Bank National Car Rental/Murdoch Group Sales & Leasing NEOnet Inc. North Claybelt CFDC Northern College of Applied Arts & Technology Northern Credit Union Limited Northern Ontario Appraisals Ltd. Paul Ayotte Insurance Paul Davis Systems Porcupine Advance Printers R.L.P. Machine & Steel Fabrication Inc. ReadyQuip Sales & Service Ltd. Royal Tire Timmins Limited Southend Auto Parts Spruce Needles Incorporated Sym-Tech Automotive Protection The Daily Press The Venture Centre/Le Centre de développement Timmins Construction Association Timmins Garage Inc. Timmins Honda Timmins Mazda Timmins Snowmobile Club Timmins Your Independent Grocer Tisdale Plumbing Heating & Electrical Toromont CAT Uniongas Union Securities Uptown Auto Parts Ltd./CarQuest Wasaya Airways LP Wyatt Image Solutions SPECIAL PRIZE SPONSORS Chisholm, Passmore, Beaulne, Yade Elk Lake Eco Lodg Carole Sweezey, Claimpost Realty Grand & Toy Northern Environmental Services EVENT SPONSORS De Beers Canada Gord’s Rentals Topper’s Pizza Fortier Beverages gettrainedworkers.com Union Gas 2008 WORKSHOP SERIES THE LEADER’S CODE OF EXCELLENCE Developing the leader from within D on’t you wish all staff would have initiative, and watch them maximize their potential and bring huge follow up, be true to their word, commit to your benefits to your bottom line! vision and bring it forward? Come spend the day with Sylvie and see what the This workshop is designed to bring out the leader “Leader’s Code of Excellence” entails, have the potential in anyone who takes it. People will discover opportunity to evaluate where you are currently vis a what it takes to be a great leader. There are huge benefits vis those skills and how to develop Leadership to having leadership strengths at all levels in a business Excellence at all levels within your business or and organization. Help people develop those strengths organization! Join Executive Coach Sylvie Gervais-Leduc from The Art of Excellence on: MONDAY, SEPTEMBER 22ND, 2008, 9:00 A.M. TO 4:00 P.M. CEDAR MEADOWS RESORT TIMMINS, ONTARIO FULL DAY SEMINAR 9:00 am to 4:00 pm $ 265.00 +GST per person Ask about our group rates (10% off for more than 2) HOW TO REGISTER: Online: www.taoe.ca By Phone: 1-866-827-8448 By Email: [email protected] inside business SEPTEMBER 2008 - 9 Making Northern Ontario Accessible by David Ligocki Ontario has an important law now in effect: the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The law states that people with disabilities should have the same type of experiences and opportunities as everyone else. This includes being able to take advantage of things that most non-disabled individuals take for granted. Provincial legislation states that businesses, organizations and institutions that provide goods and services to people in Ontario will have to meet certain accessibility standards in five important areas of our lives: customer service; built environment ; information and communications; employment; and transportation. Many of northern Ontario’s businesses know how valuable accessibility can be. Businesses know that improving accessibility isn’t simply “the right thing to do”; rather, it is also the smart thing to do. Increased accessibility means more customers, a wider array of skilled employees and less missed business opportunities. CUSTOMER SERVICE Accessibility Standard - Are You Prepared? The Customer Service Accessibility Standard (available online at www.accesson.ca) is our province’s first accessibility standard, effective since January 1, 2008. This standard states how businesses in Ontario can make their goods and services more accessible to people with disabilities. By following the Customer S e r v i c e Accessibility Standard, your business will be on its way to completing the first requirement set out by Ontario Regulations under the AODA. Remember that all customer service standards for private business must be in place by 2012. BARRIER ELIMINATION Action Corp. is an organization in Timmins dedicated to making compliance to all accessibility legislation easier for businesses, institutions and organizations. Barrier Elimination provides accessibility audits, customer service presentations, sensitivity and awareness training, WHAT ACCESSIBILITY MEANS FOR YOUR BUSINESS ➤ People with disabilities are a growing consumer market in Canada. Nationally, people with disabilities account for an estimated $25 billion a year in consumer spending, and influence the spending decisions of twelve to fifteen million other Canadians. ➤ Over one-in-eight Ontarians have disabilities that keep them from more fully participating in society. That will only increase as baby boomers move into their senior years. According to Statistics Canada by 2025 the number of Ontarians with disabilities will grow to about 1 in 5. assisted development of business work plans and consulting with architects. For more information please contact David Ligocki at: BARRIER ELIMINATION Action Corp. 60 Wilson Avenue - Suite 202 Timmins - Ontario - P4N 2S7 WEB: www.barrierelimination.com E-MAIL: [email protected] PH/TTY: (705) 268-BEAC Assistance available for Ontario companies to expand export markets You don’t have to be big to take on the world. That’s the theme of a new initiative of the Ontario Chamber of Commerce (OCC) that will help small and medium sized businesses explore new export markets, predominately outside the US. Export Market Access is a cost-sharing program with support and funding from the Government of Ontario. Businesses may qualify for a grant covering up to 50% of the costs incurred in expanding to new foreign markets. The proposal by the OCC to assist small and medium sized businesses received government support in the 2008 Spring Budget. “It’s our mission to help companies go where they couldn’t before. And in so doing, build a stronger economy,” explains Len Crispino, President & CEO of the Ontario Chamber of Commerce. The program was officially launched on July 15, 2008. Applications, information and resources and can be found at www.exportaccess.ca THE OCC APPROACHED THE GOVERNMENT TO FUND THE INITIATIVE AS A RESULT OF THE FOLLOWING: ➤ Research shows that businesses that export outperform their non-exporting competitors ➤ While there are many opportunities for business growth in emerging economies like Brazil, Russia, India and China, 86% of Ontario’s exports continue to be directed to the United States ➤ Many small and medium sized businesses in Ontario feel they do not have the resources to explore new export markets 320 Second Avenue Timmins, ON P4N 1A8 (705) 360-2623 extension 8537 10 - SEPTEMBER 2008 inside business Grand-Opening Howard Johnson Inn’s Courtyard Steakhouse The Howard Johnson Inn unveiled their new restaurant, the Courtyard Inn Steakhouse, during a Grand-Opening ceremony on Sunday, July 13, 2008. The new restaurant labels itself as a true steakhouse restaurant and includes a beautiful new dining hall and features a brand new menu. The restaurant is open on Monday through Saturday from 6 am - 10 am and again from 4:30 pm - 9:30 pm. The menu features a great choice of steaks, prime-rib, ribs, fish and chicken. They also serve a variety of salads, appetizers and desserts. As well, the steakhouse brings a popular and unique feature to the dining experience: BYOW, or “Bring Your Own Wine”. The steakhouse has a special liquor license that allows guests to bring wine from home. According to Howard Johnson Manager Don Padley, the new menu has attracted a lot of attention. “The launch was very successful and we’ve had a great turn out so far,” said Padley. “The public was excited when they first heard about the prospect of a steakhouse in Timmins. In the months prior to our grand-opening, the phones were ringing off the hook with people inquiring about it,” added Padley. The hotel has realized much development and improvements as of late. Three and a half year ago, the main focus of their growth was improving hotel accommodations and increasing guest numbers. With the hotel’s recent refurbishing and 100% smoke-free status, management was able to shift the focus towards attracting a larger segment in the city. In order to expand their customer base, management identified the need to offer a unique dining experience. In order to facilitate their continued growth and allow them to continue their success, Padley is well aware of what it means to have the right support systems and staff in place. “The lack of workers has had a huge effect on the food and beverage industry in Timmins and the Howard Johnson is no exception,” stated Padley. “Establishing a restaurant at our facility was something we’ve wanted to do for a long time; we just had to wait for the right time In July, the Howard Johnson Inn unveiled its new restaurant, the Courtyard Inn Steakhouse. Pictured in the new dining room (L-R) are: Melanie Gelinas, server, Mike Kentish, Sales and Marketing Manager, Don Padley, General Manager, Dallas Kelly, Front Desk and Office Manager, Jeanne Fortin, Functions Cook and Maryse Lyrette, server. and for the right people to be in place,” stated Padley. “Right now, we have the winning combination”. However, the quest for continuous improvement does not stop with the opening of the steakhouse. “We are always looking for energetic people to join our team. We aren’t done growing. The plan is to eventually become a full-service hotel and convention centre. The establishment of our steakhouse brings us one step closer.” The Howard Johnson Inn is located at 1800 Riverside Drive. For more information, please call 1-705-267-6241 or visit www.hojotimmins.com. inside business New Residents’ Package Available Do you have a new employee relocating to Timmins? Do you want to provide them with as much information as possible to ensure a smooth transition into our city and a warm welcome? Look no further! The Timmins Chamber of Commerce has recently released an updated version of our comprehensive information booklet that aims to answer any and all questions that a new Timmins resident may have. As well, our “New Residents’ Package” can be used by prospective residents wishing to learn more about the services and amenities found in the City of Timmins. Knowing which services and amenities that exist within the community can not only help to ease the transition and make new residents confident in their relocation decision, but may also help with both the attraction and the retention of employees to the area by showcasing the city’s attributes. The package contains easy-toread lists and information on the services, local businesses, important phone numbers, housing, education, economic factors, climate, arts and culture, financial institutions, health care, community groups, attractions, restaurants, accommodations, recreation, transportation, and other aspects of community life. The New Residents’ Package is available for download on the Timmins Chamber of Commerce website at http://www.timminschamber.on.ca/documents/FINALRESIDENTSPACKAGE.pdf SEPTEMBER 2008 - 11 SUMMER STUDENTS RECEIVE CERTIFICATE OF RECOGNITION On Friday August 1st, youth services officers Brad Aubé and Chantal Lambert, from the Service Canada Centre for Youth, presented Timmins Chamber of Commerce summer students Meagan Patriquin and Lynne Lessard with Certificates of Recognition. The certificate recognizes students for their participation in the Youth Employment Strategy Initiative (sponsored by the Service Canada Centre for Youth) and acknowledges students for their hard work throughout the summer work term. Picture above (L-R): Lynne Lessard, Brad Aubé, Chantal Lambert and Meagan Patriquin. MEMBERSHIP APPRECIATION BBQ - DOOR PRIZE DRAW Jerri Gulliver of 1st Reliable Customized First Aid Services was the lucky recipient of the Timmins Chamber of Commerce Membership Appreciation BBQ door prize. All Timmins Chamber of Commerce members who brought along a prospective member as a guest to the BBQ were entered into the draw. Pictured above, Steven Vachon, Membership Development and Events Specialist, presents Jerri with the door prize, which is valued at over $400. The Membership Appreciation BBQ took place on June 19th at the Past Presidents’ Park (at the Chamber office). To join the Timmins Chamber of Commerce please call 360-1900 OFFICE SOLUTIONS, WELL-EMPLOYED PUT OUR PRODUCTS & SERVICES TO WORK FOR YOU! For a full list of office solutions check out 425 Algonquin Blvd. East 268-3000