as PDF - Dundee and Angus Chamber of Commerce

Transcription

WINTER 2013
DUNDEE & ANGUS CHAMBER OF COMMERCE business magazine
£21 million printing
press formally launched
• AGM Business to Business
Showcase a big success
• Apprentices key to Rigmar
Fabrication’s future
• 42 New Chamber members
DUNDEE & ANGUS
CHAMBER OF COMMERCE
www.dundeeandanguschamber.co.uk
Member Helpline 01382 228545
Made to go together.
This summer we created something
unique from two local specialists.
Blue Square merged with Avian to form Avian Communications Network.
This new enlarged group, immediately ranked in the top ten creative agencies
in Scotland, will operate with two divisional companies – Avian Communications
and Blue2 Digital.
Avian’s core business is brand development, graphic design, marketing, literature,
exhibitions and advertising.
Blue2 produce award winning digital work by creating compelling multi channel
digital experiences utilising web, mobile, social and SEO.
Design
Marketing & Strategy
Brand Development
Exhibitions & Events
Print
www.avian.co.uk
Web Design
Digital Development
Software Development
Mobile & Apps
Social Media
www.blue2.co.uk
Contents
On the cover
£21 million printing press
formally launched .............................. 5
AGM Business to Business
Showcase a big success.................... 24
Jim Pickett
A word from the president
Apprentices key to
Rigmar Fabrication’s future.............. 37
42 New Chamber members......... 38-41
Other
Chamber News................................. 4-6
Economic Pendulum Swinging
in Right Direction................................ 7
I
t’s been a time of reflection for me recently as I’m now the longest serving Director
on the Board, having served almost six years. In all that time, it has been an enormous
source of satisfaction to see how we have grown, from tentative beginnings and just
30 members back in 2007, to where we are now with around 450 members employing
35,000 people.
Member News
- Celebrating Success................... 10-15
Our 12 Platinum Partners include the largest employers in the region and generously
support the Chamber because they understand the value of having a strong voice for
business at the heart of the local economy. We share the objective of trying to ensure
that the private, public and voluntary sectors all work together towards improved
economic prosperity, more skilled jobs and investment.
Abertay University Celebrates
125 Years of Education..................... 21
Small businesses form the backbone of the Scottish economy and I’m personally very
proud that more than 60% of our member businesses come into that category. I’m
proud because, in spite of all the pressures of running a small business, often singlehandedly or with a very small workforce, hard-working local entrepreneurs are still keen
to be part of the Chamber community and to work together for business benefit. Long
may that continue.
Now, as 2014 approaches and Dundee and Angus Chamber of Commerce starts work
on its business strategy for the next three years, I feel the time is right for me to pass
the baton on to others to take the Chamber through the next phase of development. I
have therefore decided to retire as President at the end of this year.
Our Platinum Partners................. 18-19
Dundee and Angus College’s
Big Day............................................... 20
Member Survey Results.................... 25
In Business - Marketing................... 30
In Business - Law............................... 31
In Business - Culture and Values...... 33
The Courier
Business Awards 2013................. 32-33
Dundee Economic Round-up........... 34
Constitutional Debate...................... 35
Guest Business Write........................ 42
Meeting Room and Events............... 45
Membership Benefits........................ 46
Our two new Vice Presidents, Alison Henderson of My Pinkie Promise and David
Valentine of Valentine International Business Connections, will steer the Chamber
until the Board of Directors nominate a new President. I wish them and all Chamber
members all the best for the future. I also hope to see many of you at the Christmas
“do” this year. Please come along and join in the festive fun.
Jim Pickett, President
Managing Director, Dellburn Transport Limited & Liftruks
For advertising contact DTech on
T: 01436 678808
E: [email protected]
Editorial Team: Sandra Burke (Editor), Mike Stirling,
Jennifer Kinnear and Irene Duncan – submit articles
and stories to [email protected]
Publisher: DTech
Distribution: DTech Distribution
InCommerce is published by DTech. 20 East Argyle Street,
Helensburgh G84 7RR. Telephone 01436 678808.
E-mail: [email protected].
InCommerce is fully protected by copyright and nothing may be printed
wholly or in part without the written permission of the publishers. The
proprietors of this magazine are publishers and not agents, or subagents of those who advertise therein. They cannot be held liable for
any loss suffered as a result of information gained from this publication.
The views expressed by authors of articles published in this magazine
are solely those of the author and are not necessarily the views of or
shared by the editor, nor the publisher or the directors, shareholders
and/or employees of DTech Publishing Ltd.
Front Cover: DC Thomson & Co Ltd
chamber news
Will Scottish Businesses be
Better, Safer and Stronger if
Scotland Chooses to Remain
in the Union?
W
Sandra Burke
Chief Executive and Editor
I
can hardly believe it’s more than six months since I started
in this role. Spring and summer have flown past in a flurry
of meetings, events, projects, media engagement and many
other highlights. I’ve enjoyed meeting members, visiting lots of
companies, representing the Chamber in many different ways
and working with our small staff team and the Directors to make
things happen. It’s also been really heartening to have such
positive, practical encouragement and messages of support
from several long-standing and new members of the Chamber.
Thanks to you all.
e hosted a presentation and debate with Michael
Moore MP, then Secretary of State for Scotland,
at the University of Abertay in late August. The
Secretary of State was keen to hear the views of the business
community in Dundee and Angus and to share his opinions on
the independence debate.
More than 50 Chamber members came along to hear what
the Minister had to say and to ask a range of searching
questions. Chamber President, Jim Pickett set the scene with his
observations on the economic prospects for Dundee and Angus,
and chaired the lively question and answer session. Thanks to
Chamber Platinum Partner, the University of Abertay, for hosting
the event.
You’ve been telling me you’d like to see us deliver more services
for members, run more and even better events, and be at the
heart of every local economic, industry sector and business
improvement partnership. To be able to do that we need to build
an ever bigger and stronger membership base that fully reflects
the diverse mix of businesses and other employers we have in
Dundee and Angus. It’s a big challenge for the future and I’m
therefore looking forward to working with the Board of Directors
to develop and deliver the business plan for the next three years.
I was interested to read a UK Government report on the value
of Chambers of Commerce around the world. It said “Chambers
are remarkably resilient organisations that have stood the test of
time, despite the challenging conditions they have faced both past
and present. They have, particularly overseas, an incredibly strong
brand. We should orientate business support around the chambers
and build upon the value of their brand in the global arena”.
The report, “No Stone Unturned” by Michael Heseltine,
demonstrated the impact of having a strong local Chamber of
Commerce wherever you are in the world. We invite businesses
and employers throughout the region to help build and
strengthen Dundee & Angus Chamber of Commerce as a strong
local voice for business and economic prosperity. Let’s encourage
everyone we meet in business to join up and get involved.
On behalf of the Chamber team, I wish everyone an enjoyable
festive season and a very prosperous New Year. We hope you
like the new-look magazine. Please be sure to let us know what
you think.
4
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Left to right: Jim Pickett President of Dundee & Angus Chamber of
Commerce, Nigel Seaton of Abertay University, Michael Moore MP and
Sandra Burke Chief Executive of Dundee & Angus Chamber of Commerce
chamber news
Angus Business Breakfast at
Kinnettles Castle
T
here was a great turnout of more than 70 for breakfast
when the splendid Kinnettles Castle near Forfar hosted
our recruitment event for members in Angus and their
guests. Speakers Richard Stiff, Chief Executive of Angus
Council, and Neil Prentice, Senior Service Manager Economic
Development, spoke about and took questions on the new
Angus Economic Development Strategy. Afterwards, several
members toured the venue to see the luxurious accommodation
and excellent conference and meeting room facilities.
Prince Charles Meets Dennis
the Menace
The world’s most famous menace showed no-one is safe
from his mischief when he came face-to-face with royalty.
D
ennis the Menace decided to pull a prank on Prince
Charles during the royal visit to Dundee. The Beano
favourite ignored royal protocol as the Prince of Wales
tried to shake his hand by pulling it away and making a funny
face instead. But the Duke of Rothesay was able to see the
funny side and laughed off Dennis’s joke.
Prince Charles and Camilla toured the DC Thomson building at
Kingsway, Dundee on 11 June to formally open the company’s
new £21 million newspaper presses and mark their appearance
in an edition of The Beano. Chief Executive Sandra Burke and
Chamber Platinum Partners, David Dorward, Chief Executive of
Dundee City Council and John Reid, Factory Manager of Michelin
Dundee, were also invited to participate in the celebrations and
meet the royal couple.
Story and photo © DC Thomson & Co Ltd
Pakistan Consulate
Representative in Scotland for
Trade Talks
M
r Muhammad Amir Thahim, Commercial Secretary,
Consulate General of Pakistan based in Manchester,
visited Scotland in July to meet several business
organisations and brief on Expo Pakistan. His visit to Dundee
was hosted by Dundee City Councillor Mohammed Asif, seen
here with Chief Executive Sandra Burke, who accepted the
Consulate’s commemorative plaque to mark the visit and the
discussion with the Chamber of Commerce.
Chamber chief on Courier
Biomass Public Debate Panel
Panel left to right: Andrew Watterson, Stirling University; Bob Adam, Residents
Against Tay Turbines; John Letford, former Lord Provost; Sandra Burke, Chief
Executive of Dundee & Angus Chamber of Commerce; Calum Wilson, Managing
Director of Forth Energy; Dr Joseph Akunna, environmental technology scientist;
Andrew Llanwarne, Friends of the Earth Tayside co-ordinator.
Photo provided by DC Thomson & Co Ltd
J
ust 10 days into her appointment as Chief Executive, Sandra
Burke gave a spirited and articulate account of Chamber
member views at the lively Courier Biomass Plant public
debate at the Gardyne Theatre. Around 400 people came along
to hear what the panel had to say and to ask questions. Chairman
for the evening was Courier deputy editor Steve Bargeton.
The panel also included Andrew Watterson of Stirling University,
Bob Adam of Residents Against Tay Turbines, former Lord
Provost John Letford, Calum Wilson, Managing Director of
project backers Forth Energy, environmental technology scientist
Dr Joseph Akunna and Friends of the Earth Tayside co-ordinator
Andrew Llanwarne. At the subsequent planning committee
meeting in late June, Dundee councillors voted by 20 to 6 not to
support the harbour biomass proposal in a move that means the
next step may be a public inquiry.
5
chamber news
Chamber Golf Day Winners
T
he 2013 Chamber Golf Day at Scotscraig Golf Course
in Tayport was a great success, with lovely warm
weather, competitive golf and lots of good networking
opportunities. Blue2 Digital was delighted to take the team
trophy and law firm MacRoberts finished in second place.
Chamber Members Get Out
and About to More RBS
Explorer Breakfasts
O
Thanks to event sponsor GS Group, to Langstane Press for the
goodie bags, Platinum Golf Management for helping to organise
the event, Scotscraig Golf Course and all the participants for
making it such a great day out. Some teams have already signed
up for next year. If you’d like to be the main sponsor, contact
Membership Manager, Dave Nicholson on 01382 228545 to
discuss.
ur Explorer Business Breakfasts, generously sponsored
by RBS Commercial Banking, continue to be extremely
popular with new and long-standing Chamber members.
These events provide a behind-the-scenes glimpse of local business
operations whilst also offering good networking opportunities.
Thanks to National Express Dundee for hosting a visit in June and
to Dundee Airport for their tour held in September.
At the time of going to print, we look forward to the next
Explorer Breakfast at the Nynas Refinery on 14 November. In
2014 we hope to visit the thriving Port of Montrose, Stoneridge
Electronics, Maggie’s Centre and newest Chamber member,
hotel Malmaison. Watch the Events section of the website for
the latest updates .
George Stubbs, GS Group (left) and Sandra Burke (right) with the winning team
from Blue2 Digital.
Explorer Breakfast @ Dundee
Airport, September 2013
AGM – Dundee & Angus Chamber of
Commerce AGM, September 2013
Photos by David Lozowy Photography
Meet the Leader with Michael
Moore MP, August 2013
Chamber President Jim Pickett welcomes two new
directors, Mark Munsie of Dundee Heritage Trust and
Stuart Grant of Apex City Quay Hotel and Spa.
6
DUNDEE & ANGUS
CHAMBER OF COMMERCE
www.dundeeandanguschamber.co.uk/events
scottish chambers
of commerce
Economic
Pendulum
Swinging
in Right
Direction
Liz Cameron, Chief Executive.
S
cottish Chambers of Commerce has released its Business
Survey results for the third quarter of 2013. The survey,
now in its 30th year and conducted in conjunction with the
University of Strathclyde’s Fraser of Allander Institute, reported
that in all sectors trends in business confidence are stronger
than a year ago, indicating that the economy is still progressing
towards pre-recession levels. But the recovery remains frail and
it is apparent that its sustainability is by no means yet certain.
Liz Cameron, Chief Executive, Scottish Chambers of Commerce,
said:
“The Scottish Chambers of Commerce Quarterly Business
Survey shows welcome signs of growth for Scotland’s economy. The hard work of Scotland’s businesses is to be commended.
These results show that we are on the right track. We now need
to ensure that this renewed confidence continues to follow an
upward trend.
“Compared to a year ago, business confidence has increased
and all business trends in all sectors are stronger, showing
positive steps towards sustained economic growth. There are
encouraging signs of increased consumer activity with improving
retail sales and stronger tourism trends. This is good news for
Scotland and for Scotland’s businesses.
“The manufacturing sector has seen orders rise at the highest
rate since 2007, construction respondents reported a rise in
investment intentions and the long-term decline in retail sales
ended with retailers reporting increased optimism for the first
time since 2006.
“However, economic vulnerability remains. Much depends on
continuing positive trends in our major export markets and on
speedy resolution of any remaining US fiscal issues. Importantly,
prices and wages remain disconnected and so household
incomes continue to be squeezed; this creates risk in reliance on
a consumer driven economy, which is why Government rhetoric
about investment and sustainability needs to become a reality to
enable continued growth and confidence.
“Business confidence and future optimism is on the right course
and governments must align their policies with businesses to
continue this journey of a sustainable recovery. Now is the time
for a comprehensive review across the Scottish Government of
all business support provided by the public sector in Scotland,
to make certain that Scotland’s EU funding allocation and other
public spending is being invested effectively to catalyse and
ensure solid Scottish economic growth.
“The survey results demonstrate that there is a need for Scottish
international exports to accelerate. Increasing international
export income is an important element of strengthening
economic recovery. Scottish Government must increase and
improve support to Scottish businesses to complete globally.”
www.scottishchambers.org.uk
7
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with Trust
Building your business through
customer feedback.
In a competitive market, the one thing
that all truly successful businesses have
is a good reputation. Fundamental to
achieving that good reputation is knowing
what their customers need, and constantly
improving through listening to what their
customers tell them.
What isn’t so well known is that Dundee
businesses can access exactly that sort of
relationship with their customers, and at
a very low cost, through the Dundee City
Council Trusted Trader scheme. Trusted
supporting good reputations. Trusted
Trader is a local partnership scheme,
Trader currently has over 160 firms in over
between local firms, their customers
70 business sectors, from accountants to
and Trading Standards. It is designed to
window cleaners, but it has room for lots
support and encourage local customer-
more.
focused firms, driving business to them
and away from rogue traders and firms
that don’t see their own reputation as
important.
Find out more about the benefits
of the scheme by contacting the
Trusted Trader team at Dundee
City Council, Trading Standards,
As well as providing invaluable information
Environment Department,
to the Consumer, the data provided at
1 Highland Chief Way, Dundee,
www.trustedtrader.info also provides
01382 436260.
businesses with invaluable management
and customer information, as well as
[email protected]
or www.trustedtrader.info
T
HESE are exciting times for Dundee as the face of the city
undergoes a far-reaching makeover.
The high profile changes to the waterfront have been
capturing headlines far beyond the City of Discovery and
they personify the positive mood which is easily discernible
to locals and visitors alike.
But it’s not just down to the imminent arrival of the V
and A on the riverside, the new-look station and the
Malmaison. The success of Ninewells Hospital and the highly
regarded universities, along with other business sector
accomplishments, has triggered spin-off benefits in the rural
hinterland.
It has also had an impact on the Tayside property scene.
But Mr Ryder stressed: “The main reason for this decrease
is the return of First Time Buyers and the increasing number
of flats that have been sold. That is vital to the wellbeing of
the wider market.
“I firmly believe the health of the property market should be
measured in terms of the number of properties being sold,
rather than the average house price.
“Help to Buy and other government schemes have helped
purchasers get onto the property ladder, the majority of
properties being sold are around the Home Report figure
and with the banks lending again we are seeing the reemergence of closing dates for the first time in four years.
“In some cases we are seeing homes selling within a month
and at the TSPC we anticipate continuing and steady
progress next year.”
Peter Ryder, chief executive of the Tayside Solicitors Property
Centre, noted that the market had recorded a string of
monthly advances since the spring and the outlook was
optimistic for 2014.
He said: “The year started slowly but by April we were
beginning to see signs of recovery. Since then the mood has
been very upbeat and we are on track to record the most
successful year since the banking crisis and the recession
kicked-in.”
Peter Ryder
Chief Executive
By the end of October, the TSPC in Whitehall Crescent –
where 90% of local homes are marketed and sold by member
legal firms – a total of 2,008 properties had changed hands,
generating an impressive £271,856,859.
Mr Ryder noted: “This marked an overall increase of 10%
compared to 2012. November figures are also looking good
and we expect another 200-plus sales over the course of
the month, which again will exceed last November’s figure.”
The average Tayside house price now comes in at £135,569
compared to £140,544 at the same staging post last year,
representing a 3.54% decline.
9 Whitehall Crescent
Dundee DD1 4AR
Tel: 01382 228770
Fax: 01382 228650
www.tspc.co.uk
Opening Hours:
Mon–Fri: 9.00am – 5pm
Saturday: 10.00am – 1.00pm
ADVERTISING FEATURE
OPTIMISTIC OUTLOOK FOR 2014
member news
Angus Ambassador Awards
C
ongratulations to the Chamber member finalists in
the Angus Ambassador Awards 2013. Hydrus Energy
Engineering Ltd is up for the Business Ambassador and The
Hideaway Experience is a finalist in the Tourism Ambassador
category.
Angus Centre of Enterprise
www.angusahead.com/AngusAhead/
AngusAmbassadorAwards/2013/
Z
oe Hunter of Z.D Jewellery Design and Lee Baker of ChiSquared Innovations are the very well-deserved winners of
Angus Centre for Enterprise Think Big! business competition.
They shared a £10,000 prize fund and were granted Dundee
and Angus Chamber of Commerce membership.
enterprise.angus.ac.uk
Beam
T
he Dundee orthodontic practice, which prides itself on
transforming smiles, is vying for three categories within
the Dentistry Scotland Awards 2013: ‘Best Dental Team’, ‘Best
Specialist Practice’ and ‘Practice of the Year – North’. We wish
them the best of luck!
www.beamortho.com
Left to right: Victoria Spendiff, Finance Director; Jim Patrick, Operations
Director; Scott McCallum, Managing Director.
Avian Communications
Network
T
wo of Dundee’s award-winning marketing and agencies,
Avian Communications and Blue Square have joined forces
to become Avian Communications Network with two divisional
companies – Avian Communications and Blue2 Digital. The
new Avian Communications Network plans ambitious growth,
seeking additional premises and staff.
www.aviancommunicationsnetwork.co.uk
10
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Photo provided by Grainger Public Relations.
CELEBRATING SUCCESS
Simon Allison of Blackadders
Solicitors.
Photo provided by Blackadders LLP.
Blackadders Solicitors
W
e would like to congratulate Blackadders Solicitors on
the announcement that partner Simon Allison has been
accredited by the Law Society of Scotland as a specialist in
employment law. Simon is the eighth partner at Blackadders
to become a specialist in his field.
www.blackadders.co.uk
Campbell Dallas
Patricia Barclay, Bonaccord Founder.
Photo provided by Bonaccord.
Bonaccord
A
well-deserved pat on the back to Bonaccord who won
the UK Life Science Law Firm of the Year award in both
the Acquistion International M&A awards and the ACQ Global
Awards.
www.bonaccord.eu
O
ne of Tayside’s largest firms of independent Accountants,
Campbell Dallas, have invested in a further five trainees
and a new Business Advisory Services Manager to help in their
continued growth. We wish all of their new recruits the best
of luck!
www.campbelldallas.co.uk
Clearwater Hydrotherapy
O
wned by Leanne and Chris Morris, the Clearwater
Hydrotherapy Relaxation Centre in Dundee opened in
October 2013 and houses the only chlorine-free hydrotherapy
pool and hydrotherapy treadmill available to hire in Scotland.
www.clearwaterhydrotherapy.co.uk
Photo provided by Clearwater Hydrotherapy.
Left to right: Kim Young, Lynne Wilson, Alastair Stewart, Sandra Guthrie,
Emma Deans, Elise Henderson.
Photo provided by Campbell Dallas.
11
member news
Bid to Protect Dundee Cake
A
group of Dundee bakers are fronting the bid to afford
Dundee cake the same protected status given to worldwide
names such as Stornoway Black Pudding, Arbroath Smokies and
Melton Mowbray pies. Local bakers Martin Goodfellow and
Alan Clark are leading the bid, along with Iain Murray, Deacon
of Baker Trade of Dundee.
Currently, anyone anywhere can produce a fruit cake in the style
of a Dundee cake and brand it as such, which means there is no
quality control. Protection will mean that ingredients must be of
a certain standard and that only bakers within Dundee city limits
can produce the cake.
DC THOMSON
P
latinum member DC Thomson’s The Beano won Best Classic
Licensed Property at The Licensing Awards 2013. The Beano
was shortlisted alongside other classic brands including Barbie,
Batman, Doctor Who and SpongeBob SquarePants. The award
was presented to Tim Collins, Head of Brand at DC Thomson,
by Ed Byrne.
Left to right: Sabrina Segalov, Karen Stewart, Hilary Mudie, Tim Collins, Peter
Thompson (Managing Director of Half Moon Bay), Gordon Tait, Ian Downes and
comedian Ed Byrne.
Iain stresses that protected status would make it easier for
bakers to convince premium food stores such as Sainsbury’s,
Fortnum & Mason and Harrods to stock genuine Dundee Cake
as a first-class product and would be especially profitable over
the Christmas period.
This brings with it the potential for economic development
opportunities for Dundee as bakers move into the city to
purposely produce the cake.
Photo provided by DC Thomson & Co Ltd.
Left to right: Alan Clark of Clarks Bakery; Martin Goodfellow of Goodfellow &
Steven; Paul Hollywood, co-judge on BBC’s The Great British Bake Off and Rob
Sinclair, Bakery Manager at Goodfellow & Steven.
Heal Physiotherapy
C
ongratulations to Lynne Falconer and Sally Kiddie of
Heal Physiotherapy on their Association of Scottish
Businesswomen Most Enterprising Business Award!
www.healphysiotherapy.co.uk
Left to right: Lynne Falconer and Sally Kiddie of Heal Physiotherapy,
Hugh Lightbody, Chief Officer of the Business Gateway, Sheila
Hogan, ASB Chairwoman.
Photo provided by Heal Physiotherapy.
12
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Where Business
and Personal
Planning Meet
If you are successful, the hard work and risk-taking that
translates into business value and personal wealth frequently
mean that that trend continues right through to the time when
you decide to retire or exit your business.
However, if we stop to think, our business and personal affairs
are inextricably linked, and we should be planning for them both
together. For example, people who move from employment to
business ownership sometimes do not take stock and realise
that their affairs have become more complex. Whether new
or old to business ownership, anyone who is a business owner
can benefit from time spent thinking about their future business
plans and the complementary plans they should put in place for
themselves and their family.
For those who are in business with others, time spent planning
for when your business relationships change is crucial. Do your
plans for when you want to exit or retire from your business
coincide with those of your business partners? What happens if
one of you wants to sell and the other doesn’t?
Do you want your children to join your business? Do they, and
how do you treat those that do fairly compared with those who
don’t? If your business partners are family members, a whole
range of issues can arise.
Bringing these issues to the surface and working through
them is almost always beneficial and there are well-used legal
mechanisms for helping to underpin the decisions you might
reach with your business partners and family. It can bring a
renewed sense of purpose and direction to you, your colleagues
and those closest to you.
Of course, the tax system is designed in part to encourage and
discourage different behaviour in our business and personal
dealings, through retirement and to death. Tax considerations
can be an important part of planning for yourself and your
business, with the goal of achieving your business and personal
objectives in a tax efficient manner.
And while we all hope to live healthily well beyond retirement,
a surprising number of business people do not have an up to
date will and power of attorney in place. A little time invested in
these, in critical illness cover and life assurance can help your
business and your family so much in the event that you die or
become incapacitated unexpectedly, and a will can also be an
important part of your tax planning.
At Blackadders we pride ourselves on the breadth of our expertise in
advising on business matters and on personal matters. When we collaborate with clients and colleagues in advising them on their business and
personal affairs together, we can achieve much more.
Campbell Clark
Partner & Head of Business Group
ADVERTISING FEATURE
When you’re in business, the pressures on time can lead to
business and personal planning being done in isolation. Starting
up or buying into a business involves a huge amount of focus,
and often there simply is no time to step back and consider how
your business interests and personal and family circumstances
interact.
member news
Maggie’s Dundee
W
e’d like to wish Maggie’s Dundee a very Happy Birthday.
On 25 September, they celebrated their 10th birthday.
Photo provided by Mackays.
www.maggiescentres.org/dundee
Paul Grant (left), recipient and Chairman of Mackays. His son Martin Grant
(right), Managing Director for Mackays.
Mackays Ltd
Photo provided by Maggie’s Dundee.
C
China’s ‘One Choice’ For
Scotch Whisky
ongratulations to Paul Grant, chairman of Mackays, who
has been recognised with the inaugural Outstanding
Achievement Award at the Scotland Food and Drink Excellence
Awards.
Photo provided by NFU Mutual.
www.mackays.com
A
fter a much-awaited period of distillation, a container
of Scotch whisky branded “The Angus” will be heading
eastwards as a result of collaboration between Yuet Yu, Angus
Dundee Distillers and Angus Council. The well-known Angus
businessman with family roots in Hong Kong and Southern China
explains his initiative began over a year ago when David Valentine,
Angus Council’s then Head of Economic Development and current
Vice President of Dundee and Angus Chamber of Commerce,
suggested he should consider naming his Scotch whisky “The
Angus”. The modern form of the original Gaelic name Aonghas
composed of the two elements meaning “one” and “choice”.
There couldn’t be a more fitting name for the Scotch whisky as
there is only one distillery in Angus, therefore only one choice
of producer and this was to be Glencadam at Brechin. Excellent
achievement for Angus, David Valentine and Yuet Yu.
“As well as capitalising on the clear market opportunity,
the name on the label will help to promote Angus as a
destination”- Yuet Yu.
Left to right: Natasha Kaplinsky, Lindsay Sinclair (CEO NFU Mutual), Anna
Stephenson (East Region Claims), Jeremy Parker (NFU Mutual Agent and DACC
member), Rolf Wilson (General Manager), Peter Vicary-Smith (Chief Executive of
Which?).
NFU Mutual
N
FU Mutual were named Best Financial Services Provider at
the 2013 Which? Awards. Accepting the award Mr Sinclair
said: “I am extremely proud to accept this award on behalf of
everyone at NFU Mutual. We’re known for the way we look
after our customers and this is great recognition of what we
work so hard to achieve.”
www.nfumutual.co.uk
Left to right: Douglas Fitchett, Distillery Manager; Mrs Fong Yu; Angus Provost
Helen Oswald; Mr Yuet Yu, Angus businessman; David Valentine, Valentine
International Business Connections and DACC Vice President.
14
DUNDEE & ANGUS
CHAMBER OF COMMERCE
CELEBRATING SUCCESS
Vivomotion makes 2D and 3D animations showing the work of scientists
that is complex and commonly cannot be seen by the naked eye.
New chamber member Dr Mhairi Towler is finding that
2013 has been an incredible start-up year for her business,
Vivomotion, as she has collected two major awards in just
a few months.
Triple Award Success for
Vivomotion
V
Photo provided by Angus Forbes.
ivomotion plugs a gap in the market for creative animation
and visualisation of science. The result is quite stunning
images that both educate and inform, which are also extremely
attractive as works of art. We are indebted to Mhairi for donating
some of her images to the Chamber, which are now hanging in
the meeting room for all to see and enjoy.
Left to right: Mhairi Towler with Hugh Lightbody of Business Gateway
and ASB Chairwoman Sheila Hogan.
Helped by training through the Cultural Enterprise Office’s Starter for
Six programme, some start-up funding from Dundee City Council and a
graduate enterprise fellowship from Dundee University’s Enterprise Gym,
Dr. Towler has just completed her award-winning first year of trading.
She hopes Vivomotion can continue to grow in the coming year, with a
funding application to support the addition of a full-time animator and
business development officer. She is also focused on developing new
intellectual property. www.vivomotion.co.uk t: 01382 381245
Winner of the Most Innovative Start-Up of the Year Award 2013,
honoured at the annual Association of Scottish Businesswomen’s
awards, Mhairi has also triumphed the Independent Woman of
the Year Award at the Women Ahead 2013 Business Awards and
the 2012 ‘Principals Prize for Enterprise and Entrepreneurship’.
Still from ‘Chromonema’, a short animated film produced by Dr.
Mhairi Towler for her Masters project in Animation and Visualisation at
Duncan of Jordanstone College of Art & Design, 2012.
Your Scotland Tours
C
ongratulations to Your Scotland Tours on their recent
WorldHost Certification confirming their excellence in
customer service. Frank Alexander, founder of Your Scotland
Tours, said of the certificate “We went for WorldHost because
Dundee as a city has the ambition to become a WorldHost City
(like London before us), and I wanted to get involved and lead
by example.”
yourscotlandtours.com
Westport Serviced Apartments
W
ell done to Westport Serviced Apartments on their recent
award win! They were named Most Stylish Serviced
Apartments at the Scottish Hotel Awards 2013.
www.westportservicedapartments.com
15
ADVERTISING FEATURE
EMPLOYERS HELP TOWARDS DELIVERING
THE FUTURE RESERVE FORCES
by HRFCA chief executive, AK Miller
O
n 3rd July the Secretary of State for Defence, Philip Hammond transferable skills – in particular with the Services contributing towards a
MP, launched the Future Reserves 2020 White Paper. This laid out Reservist’s personal development in areas such as leadership, motivation
the Government’s intent for the future Reserve Forces to form a fully and commitment.
integrated part of the UK’s Defence capability. A vigorous partnership with
Building an enduring relationship with employers is seen as key.
employers is seen as key to achieving a balanced and flexible relationship Regional engagement will be led by the Reserve Forces and Cadet’s
together with delivering mutual benefits.
Associations on behalf of Defence, with engagement priorities set by the
Defence’s requirement will be 0.15 per cent of the working population, Armed Services. The SaBRE campaign with its website and helpline will
so the burden on employers is expected to be manageable. The Defence continue to provide advice and support. A new National Relationship
intent is to improve the utility of the Reserves as part of the UK’s defence Management Scheme is being developed to handle the national level
capability; they will be better trained
engagement with the focus on
and equipped, and have a higher
employer organisations and major
expectation of deployment across
employers in the private and public
a wider spectrum of operations.
sectors.
However, this is not expected to
Whilst providing direct support
result in higher levels of mobilisation
to Reserves is of paramount
and in the majority of cases there
importance, the longer term intent
will be substantially longer warning
is to develop the wider relationship
* Reservists to be trained in Employer Relationships
times given to employers of their
that Defence has with all employers,
* All reservists to declare Reserve Service to their employer
reservist’s training and operational
whether that be to assist the
* Anti-Disadvantage data capture of Reservists who feel
commitments.
transition of Regular personnel to
discriminated against due to their Reserve Service can register
The White Paper addresses
the civilian workplace, meeting the
on Anti-Disadvantage on SaBRE website – no legislation at this
key issues raised by employers in
defence industrial requirement, or
stage
the earlier consultation exercise
the promotion of Service Cadets to
* Civilian accreditation of Reservist training – implemented in
and delivers some substantial
employers. Over the next five years
2014
benefits for employers that include
the delivery of this new Reserve
* Employer financial awards (Defence Reform Bill 2013) will
an improved financial package.
Force will make a key contribution
augment current awards that can be claimed from 1st April
Several areas of work are still under
to Britain’s future security and the
2014
development. Emphasis will be
contribution made by employers is
* SMEs to receive £500 per month for each reservist mobilised
placed on communications with
seen as a vital element to this.
* Application by employers for financial awards simplified
employers, bringing employers
* Employer Recognition Scheme enhanced – anonymity if
into a closer partnership with the
required
Services. Both will gain benefit from
* Reservists exempt from two-year qualifier for application to
Employment Tribunal
* Corporate Covenant – sets out behaviour required of both
Defence and employers
* National Relationship Management Scheme to be developed
to enable coherent engagement with employer organisations,
trade bodies and large employers (RFCAs replicate at regional
level)
* Work with employer bodies and education sector to develop
opportunities for reservists
HRFCA chief executive, AK Miller
EMPLOYER/EMPLOYEE
(RESERVIST) MEASURES
BEING IMPLEMENTED
our PLATINUM PARTNERs
Our Platinum Members form a close and mutually-beneficial relationship with Dundee and Angus
Chamber of Commerce, working with us to develop a strong local business sector and to promote
Dundee and Angus as a world-class destination.
Abertay University
DC Thomson
Nigel Seaton, Principal and
Vice-Chancellor.
Ellis Watson, CEO.
Abertay is a modern university with a
long history and a clear sense of their
distinctive mission.
On 15 October 2013, Abertay University
celebrated its 125th anniversary of its
foundation as Dundee Technical Institute.
Angus Council
Richard Stiff, Chief Executive.
Angus Council wishes to create strong
secure communities, an enterprising
workforce, and sustainable development
over the range of public services for which
it has responsibility.
The Scottish Government is providing
an extra £528,000 of grant funding
through their affordable housing supply
programme, which takes the amount
available to the council and its partners to
£5.199 million for the next two years up
to March 2015.
This year The Courier launched its first
Business Awards, celebrating the most
successful businesses in The Courier’s
circulation area. You can read more about
the awards on page 33.
Dundee and Angus
College
Christina Potter, Principal. The new college’s mission is ‘leading
learning, inspiring success.’
Dundee and Angus College merged on 1
November, heralding a bright new future
for both institutions. See page 20 for full
story.
Bank of Scotland
Dundee City Council
Stewart Martin, Senior Manager SME
Banking.
David Dorward, Chief Executive.
Bank of Scotland was founded by an Act
of the Scottish Parliament on 17th July
1695. It is Scotland’s first and oldest bank,
and post-dates the Bank of England by
just one year.
Brechin Youth Project; HedzUp; Angus
Foodbank (Kirriemuir); Angus Riding
for the Disabled (Forfar) have been
short listed for a 2013 Bank of Scotland
Community Fund. The scheme aims to
help local people who have an impact on
their communities by giving grants.
18
DC Thomson is one of the leading
publishing houses in the UK. The company
publishes newspapers, magazines, comics
and books, and also has interests in radio,
printing, retailing and online services.
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Dundee is the only Scottish city shortlisted
for the prestigious title of City of Culture
in 2017 – an accolade which it is claimed
could be worth up to £80 million and
create up to 1,000 new jobs for the city.
our PLATINUM PARTNERs
They are some of the biggest and best employers in our city region, and all make a strong and
lasting contribution to local prosperity. They are instinctive participants in the 21st century
knowledge economy, keen sharers of best practice and expert in their fields.
GlaxoSmithKline
NHS Tayside
Andy Ross, Site Director.
Gerry Marr, Chief Executive.
GSK is a science-led global healthcare
company that researches and develops a
broad range of innovative medicines and
brands.
“NHS Tayside strive to deliver excellent
care with compassion, dignity and
respect.”
GSK and Barclays have formed a new
partnership which aims to increase access
to affordable healthcare and medicines
for people in Zambia.
Michelin Tyre PLC
John Reid, Factory Manager and Head
of Operations.
Incorporated in the UK in May 1905,
the company is now involved in many
activities alongside its traditional tyremaking business, from tyre industry
training to economic development to
publishing.
The Paediatric Imaging Tayside Study
Sessions (PITSS) team at NHS Tayside has
been named the UK Radiography Team of
the Year 2013.
The James Hutton
Institute
Iain Gordon, Chief Executive.
International research centre involved
in tackling some of the world’s most
challenging problems.
Michelin is driving changes in the
medium-weight truck and coach market
with new tyres which are safer, more fuelefficient and quieter.
The James Hutton Institute has secured
more than £3 million in new funding from
the Biotechnology and Biological Sciences
Research Council in conjunction with the
Scottish Government for four projects
to improve food security for some of the
world’s most valuable crops.
mtc.
University of Dundee
David Rankine, Business Development
Director.
Pete Downes, Principal & ViceChancellor.
mtc. offers a complete, rounded web
design and development service.
The University exists to transform lives,
locally and globally, through the creation,
sharing and application of knowledge.
mtc. recently completed work on
Scotland’s Charity Air Ambulance’s
website of which mtc. founder David
Rankine is an ambassador.
The Dundee iGEM team have been
crowned European champions in a
prestigious international competition
designed to advance science and
education, and will now go forward to the
World Final in Boston.
19
PLATINUM PARTNER
DUNDEE &
ANGUS COLLEGE
Business Pledge from
Tayside’s New Player
The Principal also has an MBA (with Distinction) from Warwick
University.
“Extending the services provided to businesses and employers is
a priority at Dundee and Angus College,” asserted the Principal.
“With economies of scale and more efficient management and
support systems in place the new college plans to save about
£3million in the two years after its launch.
“These savings will allow maximum funding to be targeted
towards learning and teaching and supporting students, and also
expanding all of the services on offer to business organisations
and employers.”
Some local businesses have already enjoyed a visit from Dundee
and Angus College staff.
Staff at Taylor Wimpey, one of the largest home-builders in the
UK, were happy to help promote Dundee and Angus College’s
new logo by showing of the new emblem in their Arbroath
premises.
The D&A brand also received a warm welcome from staff at
Mackays preserves factory in Arbroath.
The new college will maintain a key focus of business
development and work closely with the business community to
ensure training provision meets their needs.
T
here is a new player in Tayside. Dundee and Angus College
came into being on Friday, November 1.
Among one of the first acts undertaken by the head of the
new organisation was a pledge to the business community to
increase the services the newer, bigger college will offer in terms
of training, certification and business advice.
Principal Christina Potter is no stranger to the business world,
having had a successful career in the computing industry, mainly
with ICL but also at RBS and Scottish & Newcastle Breweries,
before moving into further education.
20
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Dundee and Angus College can support a variety of sectors to
grow and develop their businesses through bespoke training,
consultancy and knowledge transfer activity. Sectors include: life
sciences, computer games, energy, tourism, health, performing
arts, manufacturing and services industries.
To help ensure businesses achieve their full potential the new
college provides a range of training and mentoring provision.
www.dundeecollege.ac.uk/wwb
Photo provided by Dundee and Angus College.
PLATINUM PARTNER
university of
abertay
Abertay University Celebrates
125 Years of Education
A
bertay University celebrated the 125th anniversary of
its foundation as Dundee Technical Institute on Tuesday
15th October.
The Institute was formally opened on that day in 1888 by Mr
Swire Smith, a woollen manufacturer from Keighley in Yorkshire.
At the opening he said: “the ladder of learning has been raised
aloft in Dundee”.
238 students enrolled in the first session, with classes offered
in jute, spinning and applied art. Many of the students went
on to management positions in major textile companies here in
Dundee and overseas.
The anniversary was celebrated with an all-staff photograph and
an official Abertay Anniversary Cake, picked in a blind tasting
from recipes submitted by staff and students.
Professor Nigel Seaton, Principal and Vice-Chancellor of Abertay
University, said: “I’m very pleased to be celebrating this anniversary
with colleagues from across the university’s schools and services.
to anyone who would benefit, no matter their background, to
improve their life chances.
“The subjects we teach have changed dramatically from those
based on the textile industries and maritime trade that first
made Dundee an economic and technological powerhouse in
the 19th century. But our mission remains the same.
“Today, our graduates, in the fields of science, technology,
business and the arts are still contributing directly to the economy
and to society at large, not just in Dundee but in communities
across the world.”
The University of Abertay Dundee formally came into being
when Dundee Institute of Technology won the right to use the
title of ‘university’ in 1994.
In 1997 Abertay launched the world’s first Computer Games
Technology degree, and in 2006 the UK’s first Ethical Hacking
degree.
www.abertay.ac.uk
“125 years ago we were founded as the Dundee Technical
Institute, with the stated aim of giving access to higher education
Photo provided by Abertay University.
21
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Studies
Exclusive Brands
Contemporary Design
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OPENING HOURS
Monday to Fri : 9am – 5pm
Saturday: 10am – 4.30pm
Tel: 01738 638822
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Ruthvenfield Road, Inveralmond, Perth, PH1 3EE
Ultimate Living Spaces
“Scotland’s largest
renewable energy &
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Energy Efficient Triple
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Doors
Bio-Mass &
Renewable Heat
Callum Walker Energy Source
24 Fairykirk Road, Rosyth, Fife
KY11 2QQ
Opening Hours
Tel: 01383 415 914
Email: [email protected]
www.energy-source.co.uk
Mon – Fri : 9am – 5pm
Sat : By Appointment
Wintergardens &
Bi-Folding Doors
ADVERTISING FEATURE
Freedom and Success at Kilgraston
SUPPORTIVE, ACADEMICALLY successful and consistently in
the top three Scottish Schools at Advanced Higher, Kilgraston is a truly
thriving community.
Two years ago, Kilgraston in Bridge of Earn, with a balanced mix of
day girls and boarders, was UK Independent School of the Year. Judges
praised it warmly as “an example to other schools”.
From the 45 leafy acres set amongst rolling hills, to the swimming,
hockey and tennis academies, Equestrian Centre (the only school
in Scotland with on-campus facilities) and now the current £1m
investment in a state-of-the-art Science Centre, Kilgraston facilities
look and feel world-class.
Principal Frank Thompson says: “At Kilgraston, small is beautiful.
With small class sizes, we are totally committed to individualised care.
We know every one of our 340 girls extremely well. Staff know who
needs a little extra help or who needs to be stretched a little further.”
Kilgraston is part of the Sacred Heart network of schools and
welcomes girls of all faiths. It has four sections: Nursery (ages 2½ to
5), Preparatory (ages 5–13), Senior School (ages 13–16) and Sixth
Form. Boarders love being here, this is clearly evident thanks to a
warm and supportive atmosphere - Kilgraston girls are not only taken
care of, they learn to take care of themselves and each other.
Dr Leonard Sax, a world-renowned expert on the benefits of
single sex education, held a seminar at Kilgraston last month and told
parents: “Girls at single-sex schools are more likely to study computer
science, physics, engineering and technology and participate in
competitive sports than are girls in co-educational schools.
“That’s because at the co-educational school, the focus is on how
you look. But at the single sex school, the focus is more on who you
are. The best possible thing you can do to help your daughter is to get
her into a girls’ school.”
www.kilgraston.com
To visit Kilgraston, please call (01738) 812257. Tours of the
school are available year-round.
QUALITY BUSINESS
INSURANCE CAN’T
BE RUSHED
We'll take the time to help you get the right
cover for your business.
Call 01307 46 37 85 for a quote or pop in
NFU Mutual Oﬃce,
West Craig,
Dundee Road,
Forfar, DD8 1XE
[email protected]
www.nfumutual.co.uk/forfar
Serving Angus & Dundee
Agent of The National Farmers Union Mutual Insurance Society Limited.
First AGM
Showcase
Exhibition is a
Big Success
“I’ve been a
member for just
under a year
A
fter the previous two AGMs were held in Angus, the
Invercarse Hotel Dundee was the venue for this year’s
AGM on the evening of 29 August. More than 130
delegates registered to come along, including one non-member
who has since joined. A big welcome to Margaret Cook of
Farmgate Floral Design!
absolutely great,
The main business of the AGM is to approve the previous year’s
financial accounts and to elect the office holders and any new
directors. The Board’s recommendations were all approved by
a show of hands, including the 2012 Accounts. The following
appointments were ratified:
I’ve really enjoyed
President – Jim Pickett, Managing Director, Dellburn Transport
every event
Vice President – Alison Henderson, Managing Director, My
Pinkie Promise
and think it’s
and been made
welcome by all.”
Vice President – David Valentine, Managing Director,
Valentine International Business Connections
Director – Mark Munsie, Operations Director, Dundee Industrial
Heritage
“DACC has a
Director – Stuart Grant, General Manager, Apex Hotel
great reputation
in my eyes.”
“The Chamber is
President Jim Pickett warmly welcomed the two new directors
and new Chief Executive Sandra Burke, He then gave a spirited
account of the previous year at the Chamber and the prospects
for the local economy. He highlighted the need for businesses of
all sizes to be ready to make the most of the opportunities the £1
billion regeneration of the Dundee Waterfront will undoubtedly
bring throughout the region.
a proactive local
group trying to
help businesses
and influence
people.”
24
For the first time, we hosted a business to business showcase
exhibition. The 28 stands were wrapped around the AGM seating
area, giving them all maximum visibility and creating quite a
buzz as everyone mingled and visited as many as possible. Many
exhibitors and delegates enjoyed it so much that there were calls
to organise such a showcase on a bigger scale to allow more
businesses to participate. Watch this space! Thanks to our very
generous AGM sponsor Roddy Donaldson of Maxwell Bruce.
Find out more about his dynamic human resourcing company at
www.maxwellbruce.com
Member Survey Results
DUNDEE
Reported at the AGM
Chief Executive, Sandra Burke, presented the results of the
recent member survey which was done as a tutor supervised
undergraduate project by a student at the University of Dundee.
The research was gathered by postal survey over a month in
March/April 2013 and 101 members responded. This is a short
summary. The AGM presentation is available in the member’s
area of the website.
Age profile: –––––––––––––––68% between 40-59 years
Gender profile:––––––––––––––– 72% male, 28% female
Main Recommendations and
Conclusions
1. Urgently replace the website (Our new website went
live this summer)
2. Review communication channels – modernise and
refine
3. There’s no consensus amongst members on the right
mix of events
4. Do more in Angus
Communication Channels
Website (used once a month or more)––––––––––– 53%
Social Media
(have used Facebook, Linkedin, Twitter)–––––––––– 25%
Got any comments on how to
improve the magazine––––––––––––––––––––––––– 24%
5. Improve keeping in touch methods, particularly for
new members
6. The magazine needs a facelift (We look forward to
feedback on the new look)
7. Not all members are clear on the value of the lobbying/
voice for business role of the Chamber but our many
stakeholders expect it
Query response times
(face to face, phone, email) satisfied––––––––––––– 96%
Progress/Looking Ahead
Events
The number of events is sufficient––––––––––––––– 74%
Quality of speakers acceptable and
subject matter relevant–––––––––––––––––––––––– 70%
Sandra went over some of the changes and improvements
made already and those being considered with the Board
of Directors:
•
Make sure local businesses benefit from the increase
in tourism
•
Lead the business element of the UK City of Culture
2017 bid
•
Facilitate informed debate on the business aspects of
the Referendum
•
Encourage more member to member offers and
discount incentives
•
Consider British Chamber of Commerce membership
for added benefits
•
Keep improving the website and member database/
area
•
Develop Business Plan for 2014 onwards based on core
values
•
Review the events offering based on what the Chamber
does best – connecting members, entrepreneurs,
leaders and opinion formers
•
Work creatively and effectively with more sponsors
Event content generally useful–––––––––––––––––– 70%
Event Timing Preferences
Early morning–––––––––––––––––––––––––––––––– 33%
Lunchtime––––––––––––––––––––––––––––––––––– 25%
Early evening–––––––––––––––––––––––––––––––– 32%
Could benefits and services be
improved?
Yes––––––––––––––––––––––––––––––––––––––––– 45%
No–––––––––––––––––––––––––––––––––––––––––– 7%
Don’t know––––––––––––––––––––––––––––––––– 48%
Would you recommend DACC to a friend
or business connection?–––––––––––––––––– Yes – 76%
Comments on Reputation –––––––––––––– 72% positive
Does DACC fulfill its role? –––––––––––––––– Yes – 69%
New member satisfaction with regular contact–––– 54%
Sandra closed by encouraging members to get actively
involved in making the Chamber ever more relevant and
successful.
25
JB LOCKHART
& Associates Ltd
Thinking about Exporting?
So many
many things
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to consider
consider –– so
so where
where do
do you
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Introduction to
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Introduction
Understanding
INCOTERMS
Understanding INCOTERMS ®®
Introduction to
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Export Rules
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Introduction
Letters of
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Introduction to
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Understanding the
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TARIFF &
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www.jblaa.co.uk
www.jblaa.co.uk
www.learntoexport.co.uk
www.learntoexport.co.uk
Exporting can be a great opportunity to develop new customers and increase
profits. However, trading internationally presents extra risks and challenges.
There are so many things you must consider, including:
Licenses
Duties and taxes
Contract
• Will I need a licence to export
my goods from the UK?
• Will I need a licence to get the
goods into my Buyers’ country?
• What are my obligations to HM
Revenue & Customs?
• Is there duty to be paid and
who has to pay it?
• What about VAT?
• How can I be sure my terms of
sale are applicable in another
country?
• Are there any laws in the
buyers’ country that I need to
be aware of?
Paperwork
• What paperwork do I need to
prepare?
• How and where do I submit it?
• What happens if I get it
wrong?
Insurance
• Do I need insurance and if so,
what should it cover?
• Who has to pay for it?
If you are considering exporting for the first time, or
even if you have been exporting for some time, then
make sure you are familiar with the current rules and
requirements.
When it comes to exporting, education is the key to
success.
Payment
• How can I make sure I get
paid?
Jeff Lockhart,
MBA,FCMI,FICM,FRSA,MIEx,MLPI,
is Managing Director of
JB Lockhart & Associates Ltd,
and a training consultant who
specialises in helping businesses
understand the rules and
obligations of international trade.
LCM Environmental
Consultants Limited
Consultants & Practitioners in Environmental Health
Quality service driven by passion
for the individual
At LCM we pride ourselves in providing the
best solution for each individual business
whether it be large or small. It is about the
person, business or venture.
We will tailor our service to your needs.
Protecting, Improving & Educating
LCM Environmental Consultants Ltd
Tel: 01324 811664
www.consultantsatlcm.com
3 Foxdale Drive, Bonnybridge, Falkirk,
Stirlingshire FK4 2FE
Photo provided by Ancrum Electronics.
Ancrum Electronics
Recognised by
Samsung
A
ncrum Electronics has over 30 years’ experience in the
repair of Plasma, LCD and LED TVs and home audio
visual equipment.
In 2011 they won two awards for customer service from
Samsung: one A* grade for the third quarter and one A
grade for the fourth quarter of 2011. Earlier this year, their
commitment to quality was again rewarded when Samsung
named them Premier Service Agent of the Year 2012.
In recent years Ancrum Electronics has expanded their
operation across Scotland. From their three service centres
in Dundee, Glasgow and Brechin they serve all of Scotland’s
major cities and surrounding areas.
Ancrum is an authorised repair centre for most of the electronic
industries major manufacturers and are regularly audited by
these manufacturers to ensure a consistently high standard of
service and compliance.
Their commitment to their clients and manufacturers has been
recognised by Samsung as part of their Premier Service Centre
Awards.
www.ancrumelectronics.com
28
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Prevention is
better than cure
At EQ Healthcare we believe it is better to invest early in expert support to help
improve your financial wellbeing and minimise the tax burden rather than rue
the consequences of little or no advice.
If you need a helping hand buying or selling your business enterprise, confirming
a tax efficient structure, or assisting you with your day to day financial records,
then our dedicated team can provide a listening ear and practical solutions to
your healthcare business challenges.
Whether you’re a doctor, dentist, vet or optometrist, a care home or children’s
nursery operator or any other healthcare provider, we’d be delighted if you were
to contact one of us for an initial meeting free of charge to discuss your needs:
John Hogg
01382 312100
[email protected]
John Langlands
01382 312100
[email protected]
David Morrison
01382 312100
[email protected]
www.eqaccountants.co.uk
in business
marketing
A LOW IMPACT AEROBIC &
CARDIOVASCULAR WORKOUT
What is Nuline?
Nuline teaches dance routines to all genres of music:
Latin, Pop, Waltz, Rumba, Jazz, Celtic & Country.
It’s a great way to learn how to dance and is suitable
for all ages, no partner required.
Fully Qualified Dance Teacher (BWDA & BSDA) available
for all Clubs & Organisations who wish to try Nuline.
Alison Henderson
Managing Director
Get Ahead of the
Competition
Classes available in the Dundee area for Beginners,
Improvers, Intermediate Dancers. Come along and join
in the fun.
Monday Evening
Downfield Football
Club, Balgowan Ave
Dundee
Class from
7.30pm - 9.00pm
for Improvers/
Intermediate
Beginners welcome
from 6.30pm 7.30pm.
*Please note this is a
mixed class suitable for
all levels and you can
stay the whole evening.
Dancing to Choreographed Routines to many
New Class:- Tuesday
songs from the Top 20 music charts.
Come along and join in the fun and make new Evening
Fintry Main Sheltered
friends.
Housing
GET ONE FREE CLASS TO TRY NULINE
Contact Karen: [email protected] or
07952395718
Don’t Miss Out – TRY
T
here’s an old saying that only 50% of marketing works, it’s
just that no-one ever knows which half!
Complete Beginners/
Beginners.
6.00pm - 7.30pm.
All welcome
Thursday Evening
Tullideph Sheltered
Housing
Complete Beginners.
6.30pm - 7.30pm
Having a plan for marketing your business, including measuring
impact, means YOU are in control of what happens, with a
much greater chance of success in reaching your business goals.
Here are three things your business must build into the
marketing plan:
1. IDENTIFY your target audiences and UNDERSTAND what
messages work best for them
Providing People Solutions
2. Be CONSISTENT, communicate REGULARLY and be CLEAR
about your story
3. Identify a way that you can ADD VALUE to your offering,
something that sets you apart from your competition which
your customers will find irresistible
Now is the time to lay those foundations and get your marketing
plan in place so you can be ahead of your competition, hitting
the ground running for 2014.
My Pinkie Promise works with businesses to create marketing
plans. We help people think through the process, bounce ideas
around and end up with a clear roadmap for marketing their
business. Contact the team on 01382 221078 for a chat to
find out more, or email [email protected]
planned to perfection….with a pinkie promise!
30
DUNDEE & ANGUS
CHAMBER OF COMMERCE
RECRUITMENT
Finding the right
person to fill your
Temporary or Permanent
Vacancy
Admin •
Human Resources •
Accounts •
Sales & Marketing •
• Operations
• Reception
• Legal
• Plus much more...
33-37 Guthrie Street
Dundee DD1 5BN
T. 08456 122 233
E. [email protected]
in business
law
Tel (Evening): 01506 201723
Mob: 07908 815 414
(24hr) 07714 408142
COMPREHENSIVE FIRE
SAFETY WITH BSAFE
FIRE PROTECTION
SCOTLAND
Scotlands leading fire
protection company
• Providing all services such as:
Fire Extinguisher Supply &
Maintenance
David Milne
• Fire Risk Safety Training
Areas Covered:
East, West and Mid Lothian,
Fife, Dundee and Stirling
Tel (Evening): 01506 201723
Mob: 07908 815 414
(24hr) 07714 408142
[email protected]
www.bsafefire.co.uk
www.thefirealarmguy.co.uk
• Fire Assessments & Fire Alarm
Installation & Maintenance
• Emergency Lighting and
Maintenance
• Fire Safety Signage
FIXED PRICE ANNUAL
SERVICING OF FIRE
EQUIPMENT GUARANTEED
ALL WORK FULLY INSURED
AND CERTIFIED
DENHOLM
PARTNERSHIP
ARCHITECTS
Partner
Is Your Business
Ready?
T
he Scottish Government announced that new buildings
in Scotland are to be more energy efficient when changes
to building standards come into effect in October 2015.
The Minister for Planning, Derek Mackay, set targets which
aim to reduce emissions from new homes by around 21%.
Businesses and non-domestic buildings (such as offices and
shops) are tasked with achieving the far greater reduction in
emissions of 43%.
“These regulations will impact many businesses. Developers,
owner occupiers and tenants will all have to take account of
the new requirements for new build properties and perhaps
more significantly, any cost or rental implications.” David
Milne, Partner, MacRoberts LLP.
The Scottish Government consulted on the proposals at the
start of 2013 and, in view of the economic downturn, proposed
that the implementation of the new targets be deferred until
October 2015.
The extra two-year transitional period may seem a long way
off but businesses should start planning now, even when times
remain uncertain and the economy only now showing the first
signs of recovery.
For more information about how these regulations may impact
you and your business contact David Milne on 01382 339355
or email [email protected].
11 Dunira Street Comrie Perthshire PH6 2LJ
T: 01764 670 899 www.james-denholm.co.uk
31
platinum partners
dc thomson
& co ltd
Local Businesses
Shine at the
Courier Business
Awards 2013
T
he vibrant commercial life of east central Scotland was
celebrated in style at the inaugural Courier Business
Awards 2013.
Almost 500 guests attended a glittering ceremony at the
Fairmont St Andrews Resort as The Courier shone a spotlight
on the region’s best companies, and the visionaries that make
them tick.
Among the night’s big winners was Invergowrie’s Mylnefield
Research Services, the company behind the strain of
blackcurrant used in Ribena, which picked up the agriculture
award; Newlife Fitness, which took away the young business
prize; Scaramanga Trading, which scooped the retail title and
Omega Diagnostics, which pipped the competition in the life
sciences category.
The award for the stand-out business leader of the year went
to Hermann Twickler, the German-born entrepreneur behind
Dundee’s rapidly expanding PressureFab Group, while the most
prestigious prize of the evening — The Courier’s Business of the
Year 2013 — went to STAR-Dundee for its vital work in the
space and aerospace industries.
The company, based at Nethergate in Dundee, has carved out a
unique role in the technology sphere by designing and producing
the hardware used to control the digital central nervous system
of spacecraft operated by major global players such as Nasa and
the European and Japanese space agencies.
Managing director Prof Steve Parkes, who marched on to the
stage to the strains of David Bowie’s Starman, said he was
“absolutely delighted” with the accolade.
The awards, in association with chartered accountants
Henderson Loggie, were launched in the spring and were
designed to showcase the depth of the business base which calls
Courier Country home.
More than 100 entries flooded in from business large and small
operating across a range of sectors including life sciences,
tourism, agriculture, retail and digital media.
Awards host Gyles Brandreth guided guests through short video
presentations about each of the businesses across the 12 award
categories.
He said: “The huge fun of being up on stage is that you can
see how excited people are by winning and it becomes quite an
amazing experience.”
Courier editor Richard Neville said all of the award recipients had
proven themselves worthy winners.
“The standard of entries for The Courier Business Awards was
truly fantastic and really showed the strength in depth of the
business world in east-central Scotland,” he said.
Forth Ports table. Front row (L-R) Sandra Burke, Martin Cressford, Angus Horticulture, Mrs Karen North,
Mark Gaffney, Port of Dundee
Back row (L-R) Ian Kerr, Forth Ports, Luke Aspinall, V&A Museum Dundee, Callum Wilson, Forth Energy
32
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Hermann Twickler, PressureFab Group
in business
culture and
values
Award winners:
Tourism:
Morton of Pitmilly Countryside Resort
Agriculture:
Mylnefield Research Services Limited
•
•
Digital:
STAR-Dundee Limited
Retail:
Eleanor Yearwood
•
Who do you need to influence?
What do you need to start
doing?
What do you need to stop
doing?
What else do you need to do?
Executive Coach
•
Four
Steps to
Achieving
Success
3. Awareness
S
•
Hermann Twickler, PressureFab
ome people seem so much
more successful than others,
but often it’s just that they’ve
taken the time to work through
what they want. Setting aside just
one hour to work through the
following simple steps with a coach
or mentor can help you become
much clearer about your route to
personal and business success.
Business of the Year:
1. What’s your goal?
•
•
Scaramanga Trading Limited
Life Sciences:
Omega Diagnostics Group Plc
Manufacturing:
PressureFab Group
Social Impact:
Tullis Russell
Growth:
PressureFab Group
Young Business:
Newlife Fitness Club Limited
Employer:
Hillcrest Group of Companies
Business Leader:
Agree now when you will stop to
take account of your actions and
check progress.
•
•
•
STAR-Dundee
•
Congratulations also to all other Chamber
members nominated for awards, including
Dundee Heritage Trust, Mackie’s at Taypack,
GA Engineering, Enable Scotland: Darling’s
Coffee Shop, Factory Skatepark, Graham
Environmental Services Ltd and Stoneridge
Electronics Ltd.
The sponsors of the Courier Business
Awards 2013 included Chamber members
Bank of Scotland, Thorntons, blue2, McGill,
Royal Bank of Scotland, Alliance Trust,
Blackadders Solicitors and Henderson
Loggie Chartered Accountants.
•
•
•
•
Write it down. When you write
it down it has more chance of
happening.
Get specific. Write down what
you will be doing when you
have achieved it.
Ensure it’s stated in the
positive.
And it’s something that you
can take ownership of (it
doesn’t depend on anyone
else).
Imagine you have achieved it
right now. Feel how it feels.
Write that feeling down.
2. Action
Written and provided by Graham Huband, Courier Business Editor.
Printed with permission and copyright of Graham Huband and DC
Thomson Ltd.
•
What are you prepared to do
to succeed?
Have your outcomes started to
change?
What else do you need to do?
Who do you need to speak
with?
Who do you need to arrange to
meet?
4. People often get caught in the
‘Habit Trap’. How will you break
free of this?
•
•
•
•
How much flexibility are you
demonstrating?
How much are you willing to
change?
What might keep you stuck?
Who might you need to help
you?
What questions do you need to
ask yourself at this point?
What else needs to change?
Eleanor Yearwood is Managing
Director of Key Talent Partners
and is a qualified Executive Coach
and Trainer of Neuro Linguistic
Programming. She has over 12 years’
experience of working with a wide
range of businesses from familyowned to multi-nationals. She
works with individuals and teams
throughout Scotland and beyond
helping them unlock their potential.
Contact Eleanor on 01828 632
199 or 07881 954223 or look on
her website to find more resources
www.keytalent-partners.com
33
PLATINUM PARTNER
DUNDEE economic
development
Dundee Economic Round-up
D
undee’s economic regeneration is continuing with the
physical transformation of the waterfront one of the
most obvious signs.
But the city council is also working hard behind the scenes
ensuring the message is getting to key decision makers about
the new investment opportunities the waterfront and the wider
city has to offer.
Mike Galloway, Dundee City Council’s director of city
development and Peter Noad of Scottish Enterprise have already
presented the first of a series of road shows planned for major
UK cities.
It was standing room only at the London event earlier this month
and a lot of effort is going in to try to ensure the Glasgow,
Edinburgh and Aberdeen presentations in early December are
equally as popular.
The message that Dundee is open for business in the renewables
sector is also being pushed hard. Dundee City Council, Forth
Ports and local companies, as well as the University of Dundee’s
new Offshore Renewables Institute will be attending the
Renewable UK event in Birmingham later in the year to keep
Dundee’s credentials at the front of key players’ minds.
The spotlight is also being shone on tourism as the city prepares
itself for the influx of new visitors expected over the coming
years. Latest estimates suggest between 270,000 to 350,000
new visitors per annum, a result of the V&A at Dundee. Working
with partners including Dundee and Angus Chamber of
Commerce and Dundee College, activity towards gaining World
Host Destination status is well underway.
This quality customer service award is aimed at helping Dundee
improve the visitor experience.
The city’s newly-formed Tourism Forum met recently and this
group will be vital in providing direction as this sector develops
and grows. The meeting was well attended and work has already
started on an action plan of activities to ensure Dundee is a first
class destination for visitors.
If you work in this sector it is worth noting in your diary that
on March 20, Dundee and Angus councils in partnership with
Dundee and Angus Chamber of Commerce and Visit Scotland
will host a tourism conference at the city’s newest venue and
hotel – Malmaison, which opens in early December.
Some of you may have noticed large film crews out and about
around the city last month. This was as a direct result of the work
of TayScreen, the team that attracts film and TV production to
locate, produce and develop in this area. Ever-popular TV series
Silent Witness spent 19 days with a crew of approx. 60 filming
across Angus and Dundee with an expected economic impact
of £124,120.
www.dundeewaterfront.com
www.tayscreen.com
www.dundeerenewables.com
Silent Witness TV crew filming in Dundee
34
DUNDEE & ANGUS
CHAMBER OF COMMERCE
constitutional debate
Scotland’s Future
CURRENCY IMPLICATIONS
I
n a Scottish Chambers of Commerce survey conducted in June 2013, currency was identified by 503
respondents (62.3%) as an important factor for their business. They also said they wanted more
information to help them understand the current policy direction promoted by the respective campaigns.
Here are the views of the two main campaigns on this important aspect of the constitutional debate.
Currency is important
Currency policy impacts on imports and exports through exchange rates. It also impacts on government
borrowing and investment; and on monetary policy.
the options with a yes vote
The options with a ‘no’ vote
1. Scotland enters into a currency union with the rest of the UK
1. Sterling continues to be used
2. Scotland continues to use sterling without a formal
agreement with the rest of the UK
2. The UK joins the single European currency
3. Scotland sets up its own currency
4. Scotland joins the single European currency
The Policy Direction
The Policy Direction
Option 1 is favoured by the Scottish Government. The Yes
Scotland campaign does not appear to have a consistent
favoured option. This needs more clarity.
There doesn’t appear to be a will from the UK Government or
Better Together Campaign to adopt the Euro.
Likely end game position?
Likely end game position?
Scotland enters into a currency Union with the rest of the UK.
Sterling continues to be used.
Some further thoughts and information
The Scottish Government has set up a Fiscal Working Group
tasked with overseeing the design of a fiscal framework for an
independent Scotland. It is as a result of their work that the
Scottish Government has come to their favoured position. The
UK Government, however, has stated that Scotland entering into
a currency union with the rest of the UK would be subject to
negotiations, and would expose both Scotland and the UK to
significant macroeconomic risks. Better Together is of the view
that an independent Scotland, if it assumes EU membership,
would be required to join the Euro. On 2 August 2013, Professor
Gavin McCrone suggested that the preferred policy option of
requesting a currency union with the remainder of the UK would
mean Scotland having little control over its tax and spend policies.
Thanks to Rachel Elliot and James Bream of Aberdeen &
Grampian Chamber of Commerce for this summary and
analysis. www.agcc.co.uk, [email protected]
35
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Perth
10 Blackfriars Street
PH1 5NS
Tel: 01738 637311
Crieff
14 Comrie Street,
PH7 4AZ
Tel: 01764 655151
Dundee
13 Ward Road,
DD1 1LU
Tel: 01382 200000
skills and training
Left, Site Foreman, James Lamb, with nine apprentices and
right Gary Mitchelson, Managing Director.
Apprentices
Key to Rigmar
Fabrication’s
Future
A
s part of a long-term growth strategy, Rigmar Fabrication
– a leading provider of fabrication services to the Subsea
and Drilling industry – has taken on nine fabrication and
welding apprentices at its Dundee facility.
Funded by Dundee College, the modern apprenticeships will
last between 2-5 years and combine on-the-job training as well
as off-the-job training at the college. Rigmar Fabrication looks
to further support the modern apprenticeship scheme over the
coming years and, following a series of recent contract wins,
looks to extend its team from 82 to 100 by early next year.
Jade Anderson, Lee Couper, Darren Coyle, Gary Durie, David
McIntosh, Connor Mclean, Jake Pullar, Sam Saunders and Chris
Wallace – all aged 16 to 24 – were offered positions following
a rigorous selection process. Congratulations to them all and
to Gary and Rigmar Fabrication for helping them towards a
brighter and more prosperous future.
www.rigmar.co.uk
This investment in training young people further demonstrates
the company’s continued commitment to establish the Port of
Dundee as the premier location for jack-up rig upgrades and
subsea activity. Since being acquired by Rigmar Services in 2012,
over £750,000 has been invested into the Dundee site on five
fabrication sheds as well as a new office block, taking its size
from 1,061m2 to an impressive 13,268m2. Rigmar was initially
looking for four apprentices and the company was overwhelmed
when it received over 270 applications.
Apprentice Jade Anderson
Speaking of the recruitment challenges and the importance of
apprenticeships, Gary Mitchelson, Managing Director said: “The
industry needs apprentices. The lack of investment in engineering
training in recent years has resulted in an ever-apparent gap in
skills. We are dealing with a shrinking labour pool with some of
the best in the industry reaching retirement age and no sight of
replacements. I have always been fully supportive of the modern
apprenticeships and see them having a key role in safe-guarding
the future of our industry and the local economy.”
Photos provided by Rigmar Fabrication
37
business directory
new members
4G Scotland
food using fresh ingredients. They provide catering
for all events and occasions including corporate
and contract catering, private parties, sit down hot
meals and much more. Arnolds Catering can serve
all over Dundee, Fife, Angus and Tayside.
www.arnolds-catering.co.uk
Tel: 01382 541016
4G Scotland, set up by Colin Loveday, is dedicated
to delivering superfast mobile communications,
transparent pricing, unique employee benefits and
first class customer service for business. 4G
Scotland specialises in Corporate and SME mobile
solutions with exclusive offers for Chamber
members plus Tax Free Employee Benefits for
Smartphones and Tablets.
www.4gscotland.com
Tel: 07500 900700
Albion Financial Solutions
With more than 15 years’ experience, Albion
Financial Solutions have built up an excellent
reputation by providing customers with expert
advice and solutions. They know how stressful it
can be to get your finances into order, and offer
a wide variety of services including pensions,
investments, mortgages and insurance. No matter
what you need financial services for, Albion’s
experienced and friendly advisers are more than
happy to help.
www.albionfinancial-solutions.co.uk
Tel: 01382 774433
Arc Visual Communications
Founded by Jackie Malcolm, Arc Visual
Communications is a design consultancy based in
Dundee Scotland whose primary focus is to
produce creative, sustainable, innovative and
exciting design solutions for its clients both locally,
nationally and internationally. Their main goal is to
provide high quality, creative solutions that reflect
the requirements of today’s marketplace, for
effective communication media.
www.arcvisual.com
Tel: 01382 580671
Arnolds Catering
Arnolds Catering, formed five years ago by Steffie
Arnold, is a local family run company based in
Dundee. They specialise in high quality homemade
38
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Begbies Traynor
BusinessLab Group
For over 10 years BusinessLab has been helping
organisations, large and small - public and private
- in the areas of change management, learning
and development, market analysis and entry,
facilitation and collaboration. BusinessLab offers
high value consultancy supported by their own
bespoke tools, designed to assist organisational
change, employee engagement, and to provide
management with organisational insights from
the bottom up.
www.businesslab.co.uk
Tel: 01224 643823
Begbies Traynor is the UK’s largest and
fastestgrowing independent practice of Corporate
Rescue and Recovery specialists. Partner Jenn
Stewart and her colleagues provide their services
via a nationwide office network, with clients
ranging from small businesses and SMEs to
family-run companies and major multinationals.
Whatever the size of the assignment, their aim is to
rescue businesses and assist individuals wherever
possible – and the sooner they’re contacted by
those in trouble, the more they can do to help.
www.begbies-traynor.com
Tel: 01382 313600
Bethany Christian Trust
Cairnstone Limited
Cairnstone’s founder, Neil Jones, has many
years’ experience as a freelance corporate
affairs advisor, journalist, consultant and trainer,
providing services as diverse as specialist crisis
communications support to the oil industry,
training in reputation management strategy, crisis
communications, writing skills and media handling
through straightforward freelance journalism for
technology-based publications.
www.cairnstone.co.uk
Tel: 07713 880678
Chi-Squared Innovations
Bethany Christian Trust supports 4000 homeless
and vulnerable people every year in Scotland to
find, equip and maintain a home within their local
community. As well as meeting housing needs,
they provide support to individuals and families
to help them tackle long-term homelessness
problems including addictions, debt, lack of
furniture, unemployment and social isolation.
www.bethanychristiantrust.com
Tel: 07436 151207
Brightside Planning
Chi-Squared Innovations, founded by Dr Lee Baker,
specialises in automating analytical and statistical
processes, creating products, applications and
services that typically reduce the time taken to go
‘from data to story’ from months to minutes. Do
you have data, but don’t know how to analyse it?
Or perhaps your analyses are taking too long? If
you have troubles with data, get in touch – ChiSquared Innovations may have the solution.
www.chi2innovations.com
Tel: 01382 738488
DidiCareS
Brightside Planning is a Dundee-based organisation
focusing on the key areas of event planning
and business support. Director Karran Bonner is
passionate about creating truly unique events
through innovative support and planning from start
to finish. Their aim is to support you to such a high
standard that all your family, friends, colleagues and
guests remember the event for years to come.
www.brightsideplanning.co.uk
Tel: 07985 175457
DidiCareS is about informing, designing and
producing aids to nurture the senses of babies,
children and adults through the sense of touch.
Founded by Dr. Elvidina Nabuco Adamson-Macedo
PhD, her passion is to promote ‘right touch from
the start’. Join her on her continuing search for
simple and effective innovative ways to make a
business directory
new members
difference to the lives of babies born pre-term and
full-term, their parents and carers.
www.didicares.com
Tel: 07715 071017
Dovetail Enterprises
and unique crafts and gifts by established and
emerging artists from Scotland and worldwide. If
you want to find a wonderful piece of art for your
home, an unusual souvenir of Broughty Ferry, or an
interesting gift for men or women be sure to visit
Eduardo Alessandro Studios
www.eastudios.com
Tel: 01382 737011
Exchange Communications
Dovetail Enterprises has a long history of
manufacturing and installing high-quality
furniture products for contract and retail clients
across the UK and Europe. Today, with General
Manager Charles Marr, they supply standard items
from their catalogues, or if appropriate, work
closely with customers, architects and designers to
produce traditional and contemporary high-quality
bespoke furniture in an a variety of veneers, inlays
and hardwood timbers.
www.dovetailenterprises.co.uk
Tel: 01382 810099
Exchange Communications specialise in the
market-leading Avaya product portfolio delivering
solutions for small, medium and enterprise-sized
businesses. They can build a tailored solution
for your telecommunications needs with their
accredited service and years of experience, and
can give you reassurance and advantage of a
resilient, cost-effective flexible communications
system.
Dundee Carpet Cleaning
www.exchangecommunications.co.uk
Tel: 0800 0087600
Dundee Carpet Cleaning was formed in 2013 by
local businessman, Ainslie Dobson. With previous
experience in the cleaning sector, Ainslie decided
to invest in a carpet cleaning business. Through
hard work, professionalism and a friendly service,
Ainslie is looking to build Dundee Carpet Cleaning
into a name which everyone knows and associates
with high regard.
www.dundeecarpetcleaning.co.uk
Tel: 07581 202639
ECP Soda Blasting Services
ECP Soda Blasting Services is a family run business,
managed by Declan Mackay and based in the centre
of Dundee, specialising in soda blasting, an extremely
versatile cleaning and coatings removal system. ECP
have a fully mobile soda blast unit, so most jobs
can be carried out on almost any site. However if
the customer finds this unsuitable, they do have
capability for blasting in-hous.
www.ecpsodablasting.co.uk
Tel: 07823 447658
Eduardo Alessandro Studios
Widely regarded as one of Scotland’s most
interesting galleries and gift shops, and established
for over 35 years, Eduardo Alessandro Studios
showcase the best paintings, ceramics, jewellery
Farmgate Floral Design
Farmgate Floral Design, by Margaret Cook, is an
independent florist covering the Dundee, Angus,
Perth and Fife areas. They specialise in creating stylish
and beautiful flower designs, both contemporary
and traditional. Margaret established Farmgate
Floral Design in 2009 and can plan, produce and
deliver quality bespoke flower arrangements for
weddings, conferences, corporate events, private
homes, church and hotel functions.
www.farmgatefloraldesign.co.uk
Tel: 01382 380242
Graham Hood Photography
Graham Hood, based in Perth, has established
himself as an event and wedding photographer
covering Dundee, Perthshire and Angus. With a
wide range of clients and experience in commercial
and private commissions including conferences,
functions, presentations, seminars, publications,
golf, landscape and events, every picture supplied
is granted joint copyright with no further costs.
www.grahamhoodphotography.com
Tel: 01738 627772
Growth Unlimited
Growth Unlimited, run by director Trish Anderson, is
an exciting and intuitive company based in the North
East of Scotland. They specialise in all your HR and
Training needs, and are passionate about working in
partnership with your business to maximise growth
potential. Founded by Trish Anderson, she is passionate
about developing people to ensure they deliver their
full potential for themselves and for their business.
www.growthunlimited.co.uk
Tel: 01241 876639
Help For Kids
Help For Kids aims to make the lives of sick and
disadvantaged children in Dundee better, safer
and happier. Help For Kids is the product of a
partnership between two local businesses who are
embedded in the Dundee community: Overgate
and Wave 102 wanted to give something back to
the community who support them. Angie Foreman,
Fundraising Manager, pictured.
www.helpforkids.org.uk
Tel: 01382 314236
Hydroscot Services
Hydroscot Services, founded by Scott Gaffney,
specialises in the delivery of Energy and Utility
management projects with a particular emphasis
on commercial Biomass solutions. The ethos of the
company is to deliver future proof efficiencies in
terms of cost and energy savings to each company.
Successful projects have been delivered across the
region delivering cost and carbon savings of circa
£250k and 800 Tonnes respectively.
www.hydroscot-services.co.uk
Tel: 07794 604865
Journeycall
Journeycall specialises in the provision of unique,
independent and specialist contact centre
and fulfilment services to the smartcard and
public transport industries within the UK. From
management systems development, provision of
telesales or customer support to delivery of your
product to your customers, they are committed to
constantly meeting and exceeding clients’ needs
and expectations of service and price.
www.journeycall.com
Tel: 01561 376070
39
business directory
new members
Key Talent Partners
private letting or residential property, or want to
plan for the future, they provide expert advice and
support. Property Manager Meg Hanlin pictured.
Natural Balance Therapy Centre
www.lindsays.co.uk
Tel: 01382 224112
MacRoberts LLP
Eleanor Yearwood, MD at Key Talent Partners, has over
12 years’ experience as an Executive Coach and Team
Facilitator working with local and global organisations.
She uses a ‘Strengths focused’ approach when
working with clients to enable them to get the very
best out of themselves and their people.
www.keytalent-partners.com
Tel: 01828 632199
Kinnettles Castle
MacRoberts LLP, one of the largest independently
owned law firms in Scotland, was founded over
150 years ago by the MacRobert family, and is
a leading Scottish commercial law firm with full
service offices in Dundee, Edinburgh and Glasgow
with a client base that reaches across Scotland
and beyond. Partner David Milne pictured.
www.macroberts.com
Tel: 01382 339340
Kinnettles Castle, run by General Manager
Jacqueline Soutar, is an award-winning boutique
castle set in the heart of the Angus countryside
in the village of Kinnettles, close to Forfar and
Dundee. The Castle greets you with its impressive
hallway, grand fireplaces and ornate plasterwork,
and the chic and contemporary furniture creates an
environment where you can truly relax and unwind.
Kinnettles Castle offers luxury accommodation and
plenty of activities, including woodland walks, clay
pigeon shooting, horse riding and fly fishing.
www.kinnettlescastle.com
Tel: 01307 820354
Legends Promotional Products
Founded by Nick Oswald and based in Perth,
Legends Promotional Products are suppliers of
a wide range of promotional products, helping
businesses and organisations promote and market
themselves. Sport and Events specialists, Legends
brand & deliver.
Lindsays are an award-winning law firm offering a
full range of legal services for individuals, families
and businesses. Whether you need help on a
specific issue, such as family law, employment,
40
DUNDEE & ANGUS
CHAMBER OF COMMERCE
www.naturalbalancetherapycentre.co.uk
Tel: 01382 322931
Rod Beaumont Coaching
Malmaison
The 13th hotel in the Malmaison group will be
making waves on the waterfront from December
2013. Over the blueprint of the old Tay Hotel,
Malmaison Dundee is delighted to introduce its
brand new bar and brasserie, luxurious bedrooms
and huge, flexible meeting and events space with
the latest technology. Beautiful private dining
rooms, perfect for intimate dinners or gala events
and options for cocktail masterclasses, wine and
whisky tastings make Malmaison Dundee the
perfect place to meet, present and enjoy food and
beverage that’s second to none. General Manager
Claire Livingston pictured.
www.malmaison.com/locations/dundee
Tel: 01382 339316
Mindspace Market Research
Inspirational, motivational, passionate and
professional international coaching and mentoring.
Rod Beaumont empowers people to explore, identify
and pursue their interests, and to develop skills for
achieving their goals. For more than 25 years, Rod
has been an internationally sought-after education
and management consultant and keynote speaker.
His practical, real-world business experience and
career has been in educational leadership, relocation
consulting and executive coaching.
www.rodbeau.co.uk
Tel: 07722 036949
SafeHouse Habitats
Headquartered in Dundee, SafeHouse Habitat
manage staff and operations all over the
world. The SafeHouse Habitat is a recognised
engineering control that manages and reduces
the risks associated with hot work and sources of
ignition in a hazardous area. Many clients use the
SafeHouse Habitat as an engineering control for
risk mitigation in risk assessment.
www.safehouseltd.com
Tel: 01382 814122
www.legend-s.co.uk
Tel: 01738 701234
Lindsays
Natural Balance Therapy Centre offers
complementary therapies to help individuals.
Each treatment is worked and based around the
individual, with therapists including Philip Martin,
reflexologist and Reiki practitioner. Within the
centre there is a shop selling crystals, jewellery,
Buddhas, self-help books, CDs, soaps, candles and
gifts etc. There is also a main treatment room and
an additional room that is used for treatments,
workshops, courses and group events.
A Fife-based market research consultancy
established in 1992, Mindspace Market Research
conducts surveys, focus groups, telephone
interviews and online research for private and
public sector organisations across all product
sectors. Their role is to help businesses understand
what their customers think – and why – so they
can make informed decisions about the direction
and development of their product or service.
www.q-mindspace.co.uk
Tel: 01337 810494
Sandvik Heating Technology UK Ltd
Sandvik is a global industrial group with advanced
products and world-leading positions in selected
areas. In 2012 the Group had about 49,000
employees and representation in 130 countries,
with annual sales of about 99 billion Swedish
Krona. Sandvik’s operations are based on unique
expertise in materials technology and extensive
insight into customer processes.
www.sandvik.com
Tel: 01738 493300
business directory
new members
Sign Industries Ltd
Founded by Marjory and Gordon Norrie, Sign
Industries Ltd is a leading UK engraving and
sign-making specialist that takes great care in
designing and creating high quality signage.
Their clients range from local government, oil
companies and engineering firms to the sign trade
and the general public. They take great pride in
manufacturing their products in-house, ensuring
they meet the highest quality standard.
www.signindustries.com
Tel: 01241 828694
Take My Word
Take My Word is owned by Irene K. Duncan, former
Head of Publishing at DC Thomson & Co. Ltd. Her
company focuses on editing, communications
and PR. Irene prides herself in being organised,
creative and paying attention to detail. She is
well known and has an excellent reputation for
producing work of the highest standard within the
given deadline.
Tel: 01382 738870 or 07801 659578
The Engaged Workplace Consultancy
Founded by Gary Bisset and Ronnie Clarkson, The
Engaged Workplace Consultancy is a specialist in
industrial and employee relations, transformation
programmes and workplace engagement. Its
engagement techniques deliver improvements
in attraction, retention, attendance, workplace
culture and overall organisational performance
that results in significant financial benefit to
businesses.
www.engagedworkplace.co.uk
Tel: 0800 2289301
Verus Wealth Chartered Financial
Planners
a consultative, personal wealth management
and financial planning ‘boutique’ service. Their
purpose is to make a real difference to the lives of
clients by taking time to understand their values
and goals so they can face their financial future
with increased confidence and security.
Z.D Jewellery
www.veruswealth.co.uk
Tel: 01382 223455
Vivomotion
Founded by Dr Mhairi Towler, Vivomotion is a
science animation production company, based
in Dundee, which offers a high quality bespoke
service of 2D and 3D animated graphics for visual
communication of science. The service can be used
by academics, biotech/ pharmaceutical/medical
device companies, science centres and schools.
In addition, they offer training workshops on the
visual presentation of science.
Z.D Jewellery was created in 2009 by design
graduate Zoe Duthie. The brand specialises in
handmade precious metal jewellery collections
as well as privately-commissioned designs. Zoe
aims to be an all-round designer who can cater to
any requirement with a highly recognisable style
which has grabbed the attention of influential
publications including Vogue magazine.
www.zoeduthie.com
Tel: 07538 153519
Zostera
www.vivomotion.co.uk
Tel: 01382 381245
Wyllie Recycling
Wyllie Recycling is a unique and diverse waste
management company offering a full range
of services dedicated to Real Recycling with a
personal touch. Operating across Tayside, Central
and Northern Scotland, providing collection,
treatment, recycling and disposal services. They
provide the facilities and advice to reduce your
disposal costs and improve your environmental
footprint by recovering, recycling and reusing your
waste resources.
Zostera is a Learning and Development
consultancy which specialises in management
and team development. We support businesses
in each stage of the training cycle from training
needs analysis to the implementation and
evaluation of the identified solutions. We provide
a wide range of soft skills training (e.g. effective
communication, presentation skills, interviewing
skills and giving feedback) which can be tailored
and run within your organisation.
www.zostera.co
Tel: 0845 5191295
www.wyllierecycling.co.uk
Tel: 01738 634276
Your Scotland Tours
Your Business Here
Founded by Frank Alexander, Your Scotland Tours
is an Angus-based, multi-lingual company running
private tours for small groups of up to six people,
allowing customers to relax and enjoy the very
best the east of Scotland has to offer. Tours range
from pre-designed to fully personalised. Each one
draws on a passion for Scotland and attention to
detail that guarantees a unique experience for
tourists and professionals alike.
www.yourscotlandtours.co.uk
Tel: 07521 015020
See page 45 for more details of
how being a Chamber member
brings many benefits, then
contact Dave Nicholson on 01382
228545 or email davidnicholson@
dundeeandanguschamber.co.uk
to discuss membership for your
business.
Through partners Jonathan Gibson and
Paul Lothian, multiple award-winning Verus
Wealth Chartered Financial Planners deliver
41
guest business writer
Simon Bain
Business Correspondent at The Herald
Hermann Twickler remembers standing at a cash machine in Dundee,
trying to decide whether he had enough funds to draw out £100.
T
he German-born businessman had turned his back on
becoming a blue-chip chief executive after heading up
seriously large companies in Canada and the UK, and
instead ploughed his life savings into starting a steel fabrication
workshop in Forfar. The start-up in 2009 consumed his life
savings, mortgage, car and even personal credit.
Four years on – on a site 10 times bigger on Dundee Waterfront
– PressureFab is now Scotland’s biggest supplier and only
manufacturer of offshore containerised equipment and employs
100 skilled workers. Its creator was named Scotland’s emerging
entrepreneur of the year by the Entrepreneurial Exchange.
“Nobody in my family had ever been self-employed, but I always
wanted my own business,” says Mr Twickler, who grew up in
north-west Germany and became a shipbuilding apprentice
then a master craftsman.
An internship at Boeing in Seattle led to senior roles in
companies across North America and a reputation as a
manufacturing turnaround specialist. “I was mainly brought into
under-performing factories and was increasing productivity by
up to 250%. Steel fabrication is what I have done all my life –
manufacturing and management.”
of big companies were here and had facilities here. I found there
is a huge skill base and university support.”
“In Scotland there is no other manufacturer who can build
containerised equipment from A to Z in-house, it doesn’t exist.
I also believe British manufacturing businesses are outsourcing
far too much. Businesses need to invest in their people, their
facilities and their equipment in order to be competitive. This is
a classic example of short-term vision.”
PressureFab’s core container product is competing successfully
with lower-specification equipment that uses imported
components assembled in the UK. Its breakthrough contract
came when, within 18 months of start-up, it won an order for BP
pipe connectors requiring submersion to a depth of 400 metres.
Hermann’s ambitious plans to grow the business in the
renewables sector show he is shaping up to become one of
Scotland’s most valuable imports.
This is an extract from an interview that first appeared in The Herald. Printed with the
permission and copyright of Simon Bain and The Herald Scotland.
He quit his job as operations director of VT in Portsmouth in 2008
and founded PressureFab. His start-up budget of £150,000 was
more than trebled until he nearly ran out of cash.
“I thought suppliers would supply and banks would lend you
money if you had orders for customers ... but because of the
financial crisis a lot of people were very nervous.”
He also believes necessity is the spur to survival. “You will find
every entrepreneur has to reach the point where he is out of
money – where he has to make the business pay.”
PressureFab landed in Dundee because of its manufacturing
heritage and skills base, as well as the price of real estate. “A lot
42
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Hermann Twickler, PressureFab Group and Jim Pickett, President of Dundee and Angus
Chamber of Commerce at Hermann’s Leadership Master Class, October 2013.
Space to be themselves,
learning together.
Strong academic results
Equestrian and sporting academies
Continued investment
New Science Centre opens in August
Kilgraston, Bridge of Earn, Perth PH2 9BQ
Telephone: 01738 812257. Fax: 01738 813410
email: [email protected]
www.kilgraston.com
Kilgraston School Trust is a charity. Scottish Charity Number SC029664
Service • Reliability • Quality • Integrity
One of Europe’s foremost non-destructive testing organisations.
Inspection Ecosse Limited offer specialised Non Destructive Testing including Radiographic,
Ultrasonic, Dye Penetrant and Magnetic Particle Inspections, with fully qualified technicians.
We operate in all industries including:
• Oil Refining • Petrochemicals • Engineering • Shipping
• Power Supply • Food and Brewing • Non Destructive Testing
A vital role in a variety of industrial, commercial and service applications.
Inspection Ecosse Ltd., Unit 1D, Laurieston Industrial Estate, Old Redding Road, Falkirk FK2 9JU
www.inspectionecosse.com
Tel: 01324 627 772
Es
t. 1 9 6 4
ROXBURGH
group
the business of trust
independent
insurance
propert y
financial advisers
brokers
sales & letting
We are one of Scotland’s leading independent financial service companies founded in 1964.
We’ve built our business on trust developing sound, long-term relationships with our clients
and we would be delighted to discuss how we could help you. Visit us at www.roxburgh-group.co.uk
Glasgow 0141 952 0371
Troon 01292 314313
Stewarton 01560-485333
Roxburgh Group is the trading name of J C Roxburgh (Financial Services) Ltd , J C Roxburgh (Insurance Brokers) Ltd and J C Roxburgh(Properties) Ltd
and are registered in Scotland under numbers 417019, 417217 and 073801 respectively. Registered Office 151 Glasgow Road Clydebank Glasgow Scotland G81 1LQ.
Both J C Roxburgh (Financial Services) Ltd and J C Roxburgh (Insurance Brokers) Ltd are authorised and regulated by the Financial Conduct Authority.
membership benefits
MEMBERSHIP BENEFITS
A
s the leading business membership organisation in Dundee
and Angus, and part of the worldwide long-established
Chamber of Commerce brand, we help local businesses to
connect, communicate and develop for business benefit.
We provide a strong voice for business to opinion formers, run
a lively annual programme of topical events and help promote
Dundee and Angus as a world-class destination. We are memberled, with a varied membership base that spans the private, public
and third sectors. Being a member brings many benefits. Read
about the opportunities below in Chamber services.
CHAMBER SERVICES
Our online Dundee and Angus Business Directory is a great
guide to the wide range of suppliers and services operating in
this thriving region. Everyone can look at the listings and access
individual member company websites from this directory, but
further information and a downloadable digital version of the
whole Business Directory is available only to Chamber members.
CHAMBER WESTFIELD HEALTH PLAN
This plan from Westfield Health is unique to Chamber members
and helps to reduce absenteeism and improve staff recruitment
and retention.
BUSINESS MENTORING
A free service which enables Chamber members to learn through
the experience of others using our free Business Mentoring service.
SCOTTISH CHAMBERS FOREIGN EXCHANGE
Scottish Chambers FX has direct access to wholesale currency
markets and is able to pass on the resultant savings to members.
SCFX charges no fees for transactions in excess of £5K and
doesn’t charge commission.
A
1
JUMPSTART AT THE CHAMBERS
Jumpstart offer Chamber members a helping hand in securing
R&D tax credits. From April 2012 companies have been able to
deduct up to 225% of qualifying expenditure when calculating
their profit for tax purposes.
Take advantage of special offers made by Chamber members or
give them a special deal of your own.
MEETING ROOM
Our conference room offers excellent facilities and flexible
layouts. It’s ideal for a wide variety of uses such as receptions,
product launches, press conferences, training, team workshops,
seminars, job interviews and meetings.
CHAMBER EVENTS
Regular lunch and early evening events, annual golf day and
networking breakfasts, plus many more events including
procurement and training.
REPRESENTATION
The Chamber is represented on a variety of organisations and
committees. It has regular meetings with Council, local MPs,
MSPs and MEPs. The Chamber is in a stronger negotiating
position than individual members and uses its bargaining power
for the benefit of members. Dundee and Angus Chamber of
Commerce is affiliated to the Scottish Chambers of Commerce
and their Council ensures that Dundee and Angus issues get
heard at a national level.
BUSINESS TO BUSINESS PUBLICITY
CHAMBER MEMBERSHIP JOINING FEES
EMPLOYEES
We work with Aberdeen and Grampian Chamber of Commerce
to offer help with export documentation, training and trade
visits. These services are available to all local businesses but
Chamber members enjoy 50% discount on cost of stamping
and validating their export documents.
MEMBER TO MEMBER DISCOUNTS
BUSINESS DIRECTORY
BAND
INTERNATIONAL TRADE
ANNUAL FEE
EXCLUDING VAT
ANNUAL FEE
INCLUDING VAT
£140.00
£168.00
B
2-5
£200.00
£240.00
C
6-15
£260.00
£312.00
D
16-30
£335.00
£402.00
E
31-50
£395.00
£474.00
F
51-100
£515.00
£618.00
G
101-250
£645.00
£774.00
H
251-500
£805.00
£966.00
I
501-1000
£1,040.00
£1,248.00
J
1000+
£1,560.00
£1,872.00
All new members get an entry in our business magazine and
can promote their services and achievements through our
communication channels.
Contact our Membership Manager Dave
Nicholson on 01382 228545 or email
[email protected]
for further details on any of the above.
Alternatively, refer to the website
45
chamber commercial
opportunities
MEETING ROOM
The meeting room is equipped with state-of-the-art audiovisual
equipment including:
• Free Wi-Fi
• 50” Panasonic plasma screen
• DVD/VHS combi player
• PC with Microsoft Office
standard software
• Support of the friendly and
helpful Chamber team
• Food and refreshments
available to order
• Reception and registration
service optional
• A rail-track system with
white-boards and a flip-chart
Need a meeting space for an event, interviews or a short
meeting?
City Quay is at the heart of Dundee’s Waterfront, where our
conference room offers excellent facilities and flexible layouts
making it a perfect venue for receptions, product launches, press
conferences, training, team workshops, seminars, job interviews
and meetings.
“The one hour’s free use of the Chamber’s meeting room
is one of the best perks of my membership. It is a firstclass venue and perfect for my business meetings, team
meetings and job interviews.”
DAY/TIME
DURATION
COST
Mon - Fri to
5pm
Up to 1 hour
FREE and available to
Members Only
Half day
£50 + VAT
£60 + VAT (non-members)
Full day (9-5)
£80 + VAT,
£100 + VAT (non-members)
Evenings, Sat,
Sun
Min 3 hours
£25 per hour + VAT
(will normally include two
break-out areas)
Contact our Membership Services Coordinator
Donna Bell on 01382 228545 or email
[email protected]
for further details on any of the above.
Alternatively, refer to the website
EVENTS
DACC Christmas Social
Wednesday 12 December 2013 5-7pm
All Chamber members are cordially invited to our Members
Christmas Party at our offices at 27 City Quay, Camperdown
Street. Come along and network with members old and new,
and meet Chamber staff and Directors.
Meet the Minister: Shona Robison, Minister
for the Commonwealth Games
Tuesday 21 January 2014 8-10am
We are pleased to announce a breakfast meeting featuring
Shona Robison, Minister for Commonwealth Games and Sport,
at Carnoustie Golf Hotel, in association with Women Ahead.
46
DUNDEE & ANGUS
CHAMBER OF COMMERCE
Ensure your business is ready to take advantage of the
opportunities the Commonwealth Games will bring to the area.
Skills Development Scotland Seminars
January – March 2014
We are proud to announce a series of three seminars sponsored
by Skills Development Scotland, running in January, February and
March 2014. The Seminars will cover modern apprenticeships,
support for businesses, youth employment and how Skills
Development Scotland helped local successful businesses.
Book your place online at
www.dundeeandanguschamber.co.uk or
contact the Events and Marketing Coordinator
Mike Stirling on 01382 228545 or email
[email protected]
apexhotels.co.uk
25% OFF
AT METRO
BRASSERIE
The Apex City Quay Hotel & Spa is a stylish 4-star
contemporary hotel with stunning views of the
River Tay and Dundee’s city quay.
Metro Brasserie offers an international flavour
including influences of Italy, South America and
Scotland, and we pride ourselves on using the
very best of local Scottish ingredients wherever
possible.
As an exclusive discount to Chamber members
we are offering 25% off food during January and
February when you quote ‘CHAMBERS’*.
The hotel has ample parking and is located a short
walk from the town centre.
Book online at apexhotels.co.uk/eat
T 0845 365 0002
[email protected]
Apex City Quay Hotel & Spa
1 West Victoria Dock Road
Dundee, DD1 3JP
APEX HOTELS LONDON | EDINBURGH | DUNDEE
*Excludes 14/02/2014 & 15/02/2014. Cannot be
used in conjuction with any other offer.
A reputation built on trust.
Our intuitive understanding of our clients’ needs has allowed us
Contact Numbers
to build strong and long lasting relationships with those we act for.
Dundee
01382 229222
Edinburgh
0131 222 8000
We advise a wide range of businesses from Blue-chip companies
Arbroath
01241 876620
Forfar
01307 461234
through to small family run firms but our approach to each client
remains the same – we use our expertise and knowledge to deliver
the results they need on time and on budget.
www.blackadders.co.uk

as PDF - Dundee and Angus Chamber of Commerce

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