annual report 2015 - Dundee Partnership
Transcription
annual report 2015 - Dundee Partnership
Annual Report 2015 ANNUAL REPORT 2015 Dundee Voluntary Action WELCOME FROM OUR CONVENOR DVA has had quite a prosperous year, both in terms of service and financial growth. We finish this financial year in the healthiest position we have found ourselves in for several years. We are fortunate to be in this position but are very aware that we need to keep up our efforts to ensure this continued growth in the coming year. Over the past year, DVA has supported the voluntary sector as the new ‘Health & Social Care’ agenda was introduced. The impact of the amalgamation of health and social work services for adults is far reaching for voluntary sector organisations that support people across Dundee. We are moving away from a culture of funding grants to that of procurement and tendering. This will be very challenging for individual organisations and the sector as a whole. DVA staff and volunteers have continued to deliver high quality services, and provide support within an environment of significant change. On behalf of my fellow board members, I would like to thank them for their continuous hard work and dedication. Although the future is uncertain, it is also a time, nationally and locally, of hopeful anticipation. What the DVA Board can pledge is that they are committed to working together to ensure that the DVA of the future will continue to be stronger and more focused. I would like to thank my fellow board members for their continued support and commitment to DVA. Kim McRae 1,013,0241 Income resources from charitable activitie s 65,418 1,880 Activities for Voluntary generating funds income TREASURER’S REPORT We feel the improved financial results for the year highlight our commitment to the long term strategy of DVA to ensure we are around to support third sector organisations for years to come. We are continuing to try and improve our own efficiency while maintaining service delivery to the voluntary sector around the Dundee area. Ann McLeod ACTING CHIEF EXECUTIVE’S REPORT Collaborations, co-production and co-design have been the mantra to our approach in shaping service delivery during the past year. There seems to be an encouraging sense, in some key areas of public service, that many people are embracing this way of working. At the heart of these approaches has been the need to ensure that people and communities, whether geographic or thematic, have a voice. We have seen a shift in the way we work, in the knowledge that ‘business as usual’, in times of increasing demands and financial constraints, is no longer an option. The shift has not been seismic and we cannot underestimate the time, energy and commitment it takes to achieve these long term gains, particularly in a city faced with challenges like high poverty and inequalities. To achieve collaborative working, DVA staff have built on positive relationships developed over many years at various levels of the Dundee Community Planning Partnerships, with partner agencies and individuals. This report evidences our role in co-production though our Reshaping Care for Older People Change Fund Capacity Building Programme, administered and supported in collaboration with our Third Sector Interface (TSI) partners, Volunteer Centre Dundee and Dundee Social Enterprise Network. The small grants programme also secured funding to expand to include all adult care groups through Integrated Care Fund monies. DVA staff have either led or been heavily involved in research and consulting stakeholders this year across a range of interest areas, including: co-designing ‘It’s All 2 About The Break’, a Mental Health Short Breaks Public Social Partnership pilot; a Play Survey to raise the profile of play and play facilities in Dundee; ‘Parents have your say’, seeking the views of parents of children with disabilities; Integrated Health & Social Care engagement events and the development of the Community Learning and Development Strategy, to name but a few. We led in the development of the Third Sector Funding Partnership with Dundee City Council where we codeveloped a more robust assessment process for continuation funding, which will be tested in the coming year. We also negotiated access to in kind support for third sector organisations and would expect to improve access to these resources in the coming year. We established the Third Sector Forum which has given DVA the mandate to act on the sector’s behalf, which has been particularly useful for issues that were not an obvious fit to the many thematic networks and forums we support. The third sector and DVA have another challenging year ahead as we move to more commissioned services. I would like to thank all the staff and volunteers who continue to pull out all the stops to make sure we provide the support and resources needed to strengthen voluntary and community organisations, maintain the vital contribution we make to the city and ensure we have a strong collective voice. Christine Lowden Annual Report 2015 THE YEAR IN FIGURES 94.4% organisations rate service ‘good/excellent’ 19% increase on equipment borrowed from the resource base of organisations volunteers recruited through Reshaping Care Capacity Building Fund say that as a result of taking part in networks/forums they feel more connected say that as a result of taking part in the Mental Health Service Provider network they feel more connected of organisations say that as a result of using TSI services their organisation is better managed and/or delivers better services 15+ people 2,792 60 older people people accessing services provided with funding from Reshaping Care Capacity Building Fund participated in the co-design of the Mental Health Short Break PSP 12 & 13 345 carers Level 1 7 Community Companions partners agree or strongly agree that the TSI brings extensive knowledge of the third sector and their views to partnership knowledge and skills volunteers and 15 companions 22% Level 2 Reshaping Care Capacity Building Small Grants approved directly accessing services provided by funding from Reshaping Care Capacity Building Fund 87.5% of public sector of organisations 70.9% attend newly started Service User Involvement (SUN) Drop-In 100 100% 96.9% that wish to contribute to public policy feel that the TSI helps them do so completed compliant with OSCR say that as a result of taking part in ECYPM they feel more connected say that as a result of taking part in Community Safety networks they feel more connected to other organisations of organisations Independent Examinations of organisations of organisations 66.7% 32 100% 100% of the £3.1m ICF monies allocated to third sector organisations 3 Dundee Voluntary Action HIGHLIGHTS FROM 2014/2015 Newsletter DVA has produced quarterly newsletters which promote the work of DVA, Volunteer Centre Dundee and Dundee Social Enterprise Network. Articles included updates on the Dundee City Council partnership groups looking at reducing monitoring and future funding frameworks, consultations, events both local and national, OSCR news, funding information, Health and Social Care Integration as well as third sector news. E-bulletins We published six Voluntary Gateway e-bulletins which included topics as varied as Asset Transfer, Gift Aid, Cyber Security, Scottish Government Consultations and funding information. We also published topic specific e-bulletins targeting network and forum members: ECYPM (18), Mental Health Network (8), Equalities (1) and Older People’s Network (11). Due to staff absence and a vacant post we did not reach our target for Celebrate Age Network or SUN Service Users Network e-bulletins. A Mental Health Network feedback survey showed 93% found it ‘extremely’ or ‘quite’ useful and 100% of ECYPM Network found the e-bulletin ‘extremely’ or ‘quite’ useful. DVA WEBSITE Our new website was launched at our AGM in 2013 and in the past year we have had: “Our children will be safe, healthy, achieving, nurtured, active, respected, responsible and included” Dundee Outcome 3 Every Child and Young Person Matters Network met regularly through the year, including holding a self evaluation focus group looking at partnership working and leadership. This led to a review of our work plan and the information also contributed to Integrated Children’s Services self evaluation. The average attendance at ECYPM reps meetings was 13 and strategy meetings 10. We also reviewed the vision, mission statement and purpose, which informed the work plan and reviewed third sector involvement in the Multi Agency Screening Hub (MASH). This led to our MASH Directory being reviewed, and development of a job description and check list for MASH reps for attendance at MASH meetings. We developed and delivered co-production training to the Early Years Collaborative. The materials and toolkit have been shared with Young Adult Learning staff so that the capacity building can be cascaded. 100% of participants rated the training as good/excellent. ECYPM held a series of road shows for the public and public sector partners between June and September to promote services delivered through the third sector. However, this proved not to be the most effective method of promotion and was quite resource intensive. Prevention and Early Intervention DVA has been a key player in Lochee Early Years Pathfinder, achieved through promoting the findings of a research study. This involved an academic study to identify community commitment to co-production as an approach to improving outcomes for children and families. 65%3 new visitors Our Children Are Active – GIRFEC In response to the community needs for more play opportunities and free activities in Lochee Ward, DVA led on a city wide Dundee Play Survey to identify interventions used to promote play and both indoor and outdoor play opportunities and facilities existing in the city. The study was cited in the ICS Inspection report and findings are to be used to inform the Sport and Physical Activity Play Strategy. 5% returning visitors Voluntary Sector Forums Support & Development Improving outcomes for vulnerable children DVA led on a consultation with parents of children with additional support needs and complex needs in partnership with Barnardo’s and Parent-to-Parent. The findings were used for further consultation with parents and a development session with parents and professionals delivered by the SPG in April 2015. Resources “Our communities will be safe and feel safe” News 02 2000 PAGE VIEWS 4 4000 2013 / 2014 6000 8000 2014 / 2015 10000 Dundee Outcome 6 The Community Safety Network has 20 members and meets quarterly to look at issues coming through community safety groups and organisations working on safety issues. This year, DVA has again been an active Annual Report 2015 participant in agreeing Community Safety Outcomes for the Single Outcome Agreement and identifying key partnership priorities for developing the action plan. DVA staff members helped deliver with Tayside Police two WRAP (Workshop to Raise Awareness of Prevent) training sessions for third sector organisations, NHS and community police officers. We aim at raising awareness of the CONTEST – PREVENT objectives linked to various themes including preventing terrorism, violence and criminality, supporting vulnerable individuals and reporting concerns. Through representation DVA contributes to the development of the E-safety group, Dundee Community Safety Partnership, as well as contributing to Hate Incident Multi Agency Partnership meetings. “Our Communities will have high quality and accessible local services and facilities” Dundee Outcome 9 THIRD SECTOR FORUM The Third Sector Forum nominates representation to partnership groups and to the newly established Third Sector Funding Partnership Project 55 Group which addresses streamlining and consistency of local authority contracts & monitoring, and the In Kind Support Group. We achieved a standstill budget for the sector this year from local authority funding and drafted an assessment framework for future funding cuts. DVA led in redrafting local authority funding contracts and the Lead Officer role. We also led on the development of the Directory of In Kind Support now available on the Voluntary Gateway Dundee website. CAPACITY BUILDING We worked in partnership with the Out of School Care Network Manager to complete health checks with clubs which were non compliant with OSCR. We worked in partnership with Leisure and Culture Dundee, Scottish Football Association and local sports clubs, providing advice on PVG forms and child protection policies. We also provided bespoke committee skills training with 100% of participants rating the training as ‘good/excellent’. HEALTHY ORGANISATION AWARD The development of the Healthy Organisation Award funded through Reshaping Care for Older People has progressed well. The toolkit and resources are in place and are currently being tested. Six organisations are involved in the pilot. Baseline information has been collected for each of the six organisations. The peer assessment framework is under development and an event is planned once groups have completed the process. Some of the organisations have used the framework to enter into discussion with their management committees, and the Award is acting as a catalyst to staff and management to identify areas for training and development. There has been good feedback from the management committees and staff of the six pilot organisations involved, particularly around increasing understanding of the working of their organisation. FUNDING DVA was invited to support potential applicants with their bids for the People’s Health Trust funding Active Communities in Health Gift. Of the 22 organisations which attended the briefing, 18 decided to proceed with the Stage 1 application. £178,533 was approved by the People’s Health Trust (77% of total funds allocated). We reviewed our Directory of Local Trusts which is now published on DVA’s website. NUMBER TEN The centre continues to be home to DVA, Volunteer Centre Dundee and 9 other organisations, many of which provide direct services from Number Ten. At the end of the financial year Number Ten was 93% occupied. The centre also provides meeting and venue facilities which are used both during the day and the evening. Our resource base loaned out 157 items, including laptops, data projectors, Wii, display boards, carpet bowling, bunting and karaoke machines. “Our people will have improved physical health and mental wellbeing and will experience fewer health inequalities” Dundee Outcome 4 MENTAL HEALTH ENGAGEMENT AND INVOLVEMENT TEAM This year the team developed much closer links with our statutory sector partners in supporting engagement and involvement of people who use mental health services, and voluntary organisations that provide them, in the planning, delivery and evaluation of mental health services. Positive outcomes were achieved for service users and organisations from support we provided across our full range of work activities, and some of our key achievements were: increasing and strengthening voluntary sector involvement in the newly reformed Mental Health Strategic Planning Group; securing service user and voluntary sector involvement in a Public Social Partnership for the redesign of a Short Breaks service for people with severe and enduring mental health conditions; and supporting the establishment of a support group for people affected by Obsessive Compulsive Disorder. OCD Group initial evaluation feedback ‘I would say it’s given me a purpose.’ 5 Dundee Voluntary Action Service User Involvement has been maintained on various committees within the city. This is important to the Service User Network. The bi-weekly SUN Drop-In re-opened in December 2014 after being closed for four to five months. The Drop-In got off to a bit of a slow start. However, attendance has picked up pace and we now see between 15 and 20 people attending each week. The number of people attending is expected to rise, due to the Drop-In’s on-going publicity plan and our monthly newsletter. We are also seeing some new people, who have previously not been engaged, attending the Drop-In and getting involved, which is really positive. “Coming for a coffee and blether helps people who are socially isolated. This group is not only for people who have experience of mental health, but for people who are socially isolated” (Drop-In service user) “I found it very informative - you can keep your finger on the pulse” Service User Network rep on attending the Dundee Mental Wellbeing Network Committee We have recruited three new volunteers to support the facilitation of the SUN Drop-In service and one volunteer to support the OCD Support Group. The Mental Health Involvement team at DVA is really happy to have such enthusiastic and motivated individuals on board. Each of our volunteers brings with them particular skills and qualities to the Mental Health Involvement Assistant volunteering post. This intake of volunteers is part of an on-going volunteer recruitment process. DVA took a leading role in the involvement process of the Public Social Partnership (PSP) ‘It’s all about the break!’ consultation. As part of this process a large number of people and service providers were engaged. We had a fantastic response with 60 people participating in the consultation and sharing their views, by taking part in one of the five focus groups and completing questionnaires. Five focus groups were held in total, with a range of agencies and community groups in the city. The goal was to co-design a service involving service users, carers and representing organisations in attendance. Two clear choices emerged from the co-design workshop, one being ‘supported group break’ and the other ‘fixed budget for individuals to plan their own break’. The next step is for the development of the two top ideas for the pilot project. “Our people will be better educated and skilled within a city renowned for learning and culture” Dundee Outcome 2 DUNDEE WOMEN’S FESTIVAL promoting equality and providing opportunities for women, was held between 1 – 24 March 2015 under the theme of 6 Women’s Rights, Roles and Responsibilities. DVA provides support to the Dundee Women’s Festival committee and worked in partnership with 35 organisations, including the Women in Science Festival Group who run their festival at the same time. There were 3,304 attendees, marginally down on last year’s figure of 3,395. However, there were 102 events/sessions compared to 113 events the previous year. Therapy & health proved to be very popular once again with 53 participants at Reiki, 41 participants at ‘Exchanging Anxiety’ and 20 women signed up for ‘Resting the Mind’ with a further 20 on a waiting list. There were also waiting lists for a number of activities such as the cookery classes run by Dundee International Women’s Centre, Dundee Women’s Trail and some of the alternative therapy events. The largest attended events were: Leading by Influence: The Stories from Remarkable Women which celebrated notable local women in Dundee; Five Million Questions, The Independence: Is it going to be good or bad for the Women of Scotland?; Human Trafficking in Scotland presented by Soroptimists in Dundee; and Jongleurs Comedy Club with Jane Godley which totalled 1,491. “People in Dundee will be able to live independently and access support when they need it” Dundee Outcome 5 RESHAPING CARE FOR OLDER PEOPLE The Reshaping Care for Older People (RCfOP) Change Fund, managed through the Third Sector Interface, has been a powerful lever to support the Third Sector Interface, NHS, local authority and the independent sector working as equal partners to share ownership of local change plans and delivery. The continuation and strengthening of professional relationships between the sectors remains a feature within the RCfOP Partnership. The third sector has contributed to building stronger communities in Dundee through being involved in the co-design and co-production of services, developing innovative projects (tests of change) to meet that need. The shared governance arrangements have supported a positive change which has allowed the development of a shared understanding of why things happen and what might happen differently. The RCfOP Capacity Building Programme fund has provided the opportunity for community based organisations throughout Dundee to test models of co-production. The RCfOP Change Fund has promoted new ways of working, recognising people as assets and building on their existing capabilities. The RCfOP Capacity Building Programme has raised the profile of the third sector within the field of older people’s services in Dundee and this has enabled the third sector to build strong foundations to meet the needs of the Health and Social Care Integration agenda. In November, a showcase event was held of projects and initiatives supported through the capacity building fund Annual Report 2015 which proved to be very successful and valuable as a means of highlighting the work of and making links between older people’s services and organisations. DVA represented the sector on the Health and Social Care Shadow Board, feeding back to the Third Sector Forum with early discussion about representation of third sector, carers and service users on the Dundee Health and Social Care Strategic Planning Group which has still to be developed. DVA co-facilitated two consultation events in collaboration with public and private partners, to design the content of the Integrated Care Fund Bid with wide third sector involvement. DVA represented the sector on the ICF assessment panel which formed the Dundee Partnership bid to Scottish Government where we secured four places in each of the newly formed thematic Strategic Planning Groups for Adult Services to match NHS and Local Authority places. The challenges will be ongoing involvement and support to service users/communities of interest and third sector in thematic strategic planning groups (SPG) where we do not have dedicated staff. DVA manages the Reshaping Care Capacity Building Programme which aims to build the capacity of communities to deliver services which maintain people in their own homes in response to identified community need. Projects have been supported and small grants allocated. Following the success of the Change Fund to provide small grants to stimulate and support capacity building and co-production, we secured Integrated Care Funding to roll out capacity building across Health and Social Care priority areas. The Reshaping Care Team supported the Bowl "n" Roll group to consult with their members to produce a plan for setting up a lunch club. The group were awarded a level 1 small grant to develop a pilot project and a level 2 grant to develop the project. The cafe held regular surgeries during the lunch club, e.g., deaf hub, welfare rights, energy advice and local area workers engaging with members of the community. For individuals it provided somewhere for people to go and get company. Examples are one man who lost his wife and attending Bowl ‘n’ Roll gives him the only company he gets during the week, and two sisters both in their seventies who attend the lunch then go into town together which has become part of their weekly routine. It has also become a hub for members to meet one another. COMMUNITY COMPANIONS PROJECT Community Companions is a non dependent befriending project working by visiting adults in their own home, accompanying them to social activities or on shopping trips. The project has now recruited seven volunteers who have completed their first induction session and are awaiting their second mandatory session. Recruitment of volunteers will be ongoing. The project has received a wide range of referrals from various agencies including social prescribing, Deaf Links, Stroke UK, Community Mental Health, Dundee City Council and Social Work. It has been identified through discussion with the volunteers that the project will not only benefit lonely and isolated older people within Dundee but also some volunteers who have a similar feeling of isolation. Thus the project will benefit the wider community, encouraging intergenerational social interactions. CELEBRATE AGE NETWORK There was less activity this year due to staff absence. However, Reshaping Care staff and other DVA staff provided support to the Network where possible. DVA supported with the Home Safety Scheme Pilot which aimed to provide a co-ordinated response to vulnerable groups ensuring full access to available services. The pilot, set up with seven partners, went live in January 2015. CAN members worked with the Scottish People’s Assembly for Older People to hold a consultation event in Dundee on 24 July where there were 45 attendees. Staff also assisted with updating the 50+ Information pack which is distributed across the city, available online and is used as a resource by Dial OP volunteers. CAN Forum reviewed their priorities and effectiveness and included their involvement in the delivery of the Older People’s Strategic Planning Group Action Plan, widening engagement of membership and representation and were ready for the new post holder starting in April. EMPLOYABILITY "Dundee will be an internationally recognised city at the heart of a vibrant region with more and better employment opportunities for our people" Dundee Outcome 1 Through DVA's role on the Core Employability Partnership we were involved in assessing third sector tenders bids for the delivery of ESF Employability Outcomes. DVA was later invited and took on the role of chairing the Employability Core Group. 7 BOARD OF DIRECTORS Kim McRae Elley Petrie Ann McLeod Douglas Birch Hugh Jamieson Anne Skelly Michael Burns Roger Gardiner Teresa Donaldson David McIntosh Alison Thornton Convenor Vice Convenor Treasurer Resigned 08/10/14 Resigned 08/10/14 Appointed 08/10/14 STAFF LIST Chief Executive Deputy Chief Executive Administrator Voluntary Sector Information and Development Officer Mental Health Service User Involvement Co-ordinator Mental Health Service User Involvement Co-ordinator Mental Health Co-production Worker Mental Health Networking Co-ordinator Celebrate Age Network Co-ordinator Reshaping Care Coordinator Reshaping Care Information and Monitoring Officer Healthy Organisation Award Officer Community Companion Co-ordinator Women’s Festival Information and Administration Co-ordinator Morning Receptionist Afternoon Receptionist Evening Receptionist Evening Receptionist Morna Wilson Christine Lowden Hazel Imrie Evelyn Cairns Siobhain MacIntosh (from Apr - July14) Lynsey McCallum (from Nov 14) Max French (from Nov 14) Ruth Brown Susan Gunn (left Nov 14) Christina Cooper Madeline Rees Philippa Lyttle (from Aug 14) Clare Cockburn (from Jan 15) Laura Tyrie (from Nov 14) Gill Manzie Lali Tudela Heather Bunt Lorraine Dewar VOLUNTEERS Human Resources MH SUN Drop-In MH SUN Drop-In MH SUN Drop-In MH SUN Drop-In MH SUN Drop-In Community Companion Community Companion Community Companion Community Companion Community Companion Community Companion Community Companion George Farquhar Aoife Charles Jade Doig Rachel MacDougall Dave Thomas Susan Davie Jennifer Dodoo Jaquie King-Adams Catherine McMinn Pat Murphy Shona Robertson Joan Thompson Samantha Thomson Dundee Voluntary Action Number Ten, 10 Constitution Road Dundee DD1 1LL Tel: (01382) 305731 Fax (01382) 305729 Email: [email protected] www.d-v-a.org.uk Scottish Charities No: SC000487. A Charitable Company Limited by Guarantee. Registered in Scotland as Dundee Voluntary Action Ltd., SC093088. VAT Registration No: 735-0040-75.