2013 HURRICANE SURVIVAL GUIDE
Transcription
2013 HURRICANE SURVIVAL GUIDE
1 | Orlando Sentinel Sunday, May 26, 2013 2013 HURRICANE SURVIVAL GUIDE A PUBLICATION OF FOX 35 AND THE ORLANDO SENTINEL INSIDE THIS SECTION: > Top 10 things you need before, during and after a storm > How to use social media to stay on top of developments > How to keep yourself, your family and your pets safe %"#&($!' '!%// .#)$+.(, ($#'& 0'*'/-/!/%#+* +!&+", *% -.%-+.%( .1 )#- " .1!#1' " 0/,#!' | 2 Sunday, May 26, 2013 Orlando Sentinel The best agents help you prepare for the worst. A good insurance agent will be there to cut you a check after a storm, but the best agents are there long before a catastrophe strikes. That’s why Orlando area Allstate Agents offer some STORM PREPARATION ADVICE: MINIMIZE YOUR LOSSES. Review your insurance policies with an agent so you understand your coverage in the event of a storm. Also, place important documents such as insurance policies, birth certificates and IDs in a waterproof container. HAVE A PLAN IN PLACE. Simply stocking up on supplies isn’t enough. You also need emergency cash. Also, decide on an evacuation route and include a place to meet your family if you get separated. LET US HELP. Preparing for a storm can feel overwhelming, so take it one step at a time. And whenever you have a question, local Allstate Agents are here to help. You should never have to face a storm alone. Call an Orlando area Allstate Agent today. © 2013 Allstate Insurance Co. 3 | Orlando Sentinel Sunday, May 26, 2013 2013 Hurricane Survival Guide TOP 10 STORM CHECKLIST What you should do before, during and after a storm By Ken Kaye Staff Writer Before A PLAN; DECIDE WHETHER TO STAY OR GO 1 MAKE If you haven’t done so already, make a plan for the entire family, right down to the dog. When a storm threatens, will you stay home, head to a shelter or flee the area? Each scenario requires some forethought. For instance, if you stay home, will your house stand up to the storm? If you head to a shelter, which one exactly? And if you depart the region, where will you go? Making such critical decisions should be top priority now, before winds start howling. 2 STOCK UP ON EMERGENCY SUPPLIES Plan to be self-sufficient for at least three days — better yet, five — in the event power is out, roads are blocked and you can’t get groceries. The single-most important item: drinking water, at least a gallon a day per person. Keep lots of canned goods and nonperishable foods on hand, and make sure your first-aid kit is up to date. 3 FILL-UP CAR; GET CASH Lines at service stations can be long the day before a storm hits and worse in the days — and weeks — after. Fill up as soon as a storm looks like a possible threat. Similarly, don’t wait to get cash because you might need to purchase supplies after the storm. VIA BLOOMBERG NEWS SHUTTERS; CLEAR THE YARD 4 CHECK Make sure your shutters are in good order. If you have panels, practice putting them up to ensure they fit and can be properly secured. If you have accordions, make sure their tracks aren’t obstructed and practice locking them shut. In the days before a storm, you’ll want to bring in potted plants and store pool or lawn furniture. INSURANCE IN ORDER; PROTECT PAPERWORK 5 GET Read over your insurance policy, ask your agent questions and update your policy as needed — now. If you don’t have a policy, buy one now; most insurers suspend selling policies when a storm threatens. Also, store important financial and personal documents in plastic bags. 6 PROTECT ELECTRONICS, DIGITAL DATA Back up important digital information, whether you use flash drives or online backup services. Update the apps on your smartphone and insert some sites that will help you through the storm. When a storm is on the horizon, unplug computers and other electronics, move them away from windows and cover them in plastic, such as garbage bags. Store cellphones and accessories in plastic bags. Please turn to SURVIVAL, 4 Protect yourself during the storm During the storm, everyone should go into the strongest interior room, preferably without windows. MAKE SURE the gas is turned off. Unplug unnecessary or sensitive electric equipment before a storm to protect equipment. Turn off electricity or circuit breakers if you’ve noticed leaks in the roof or windows of your home or if there is flooding. IF WINDOWS aren’t shuttered, protect yourself (with a mattress, if possible) from flying debris and glass. IN HIGH-RISES, avoid the upper floors, where wind is strongest, and the ground floor, where flooding is likely. THE WEATHER may calm suddenly as the eye of the storm passes. Do not go outside; the storm is not over. It can take the eye anywhere from 30 seconds to 30 minutes to pass, depending on the size of the storm and your location in relation to the core. Winds will return from another direction after the eye passes. | 4 Sunday, May 26, 2013 Orlando Sentinel 2013 Hurricane Survival Guide Have a plan so pets stay safe SURVIVAL To keep your pet safe in the event of a hurricane, your choices are to keep the pet with you at home, take it with you if you evacuate, leave it with a friend or board it at a kennel. Don’t plan on taking your pet to a public shelter unless you have preregistered at a pet-friendly shelter. During Continued from Page 3 7 HUNKER DOWN All family members should be in a strong interior room without windows. Make sure the gas and all appliances, mainly the kitchen stove, are turned off. Unplug any unnecessary or sensitive electrical equipment. Don’t go outside until you’re sure the storm has ended; winds will temporarily subside when the eye of a hurricane passes over but will start howling again. AT HOME Be sure the pet has proper identification. Tags increase the chance of an owner-pet reunion after a storm. Even pets who stay at home with their owners can be lost in the confusion of a hurricane. Take a picture of your pet, and consider getting a microchip. Arrange to make the pet as comfortable as possible; give it a familiar place to stay and leave a familiar towel. Have on hand a two-week supply of food, water and any medications. After 8 Be careful of people who show up at your house offering to fix your roof or make other repairs. They might be price gougers or lack the skills and licenses required to do the work. Before hiring anyone, check with your city and county’s licensing divisions. Otherwise, expect disruptions, from blacked-out traffic lights to sketchy cable service. BOARDING Call ahead. Make sure the boarding facility will take your pets in the event of a hurricane. TRAVELING BE AWARE OF DANGERS 9 HIDDEN Bring along a collar with identification; a familiar towel or blanket; a two-week supply of water and food; a leash; and any medications needed. Call hotels on your route to confirm they take pets. People too often die after a storm subsides because they’re unaware of hidden dangers. They fall from roofs or ladders during cleanup. They’re electrocuted after wading into puddles hiding downed power lines. They drown after driving into water-covered holes. Or they’re killed from carbon-monoxide poisoning while running a generator in the house. Make sure all appliances are thoroughly dry before plugging them back in. SHELTERS Register for a pet-friendly shelter in advance and show proof you live in a mandatory evacuation zone or mobile home in the county. Petfriendly shelters do not accept exotic pets such as reptiles or livestock. Owners usually sleep in a different part of the facility than their pets. For a list of pet-friendly shelters and hotels by county, visit floridapetfriendly.com/ pet-friendly-hurricaneshelters.htm BEWARE OF GOUGERS; EXPECT DISRUPTION MAKE SURE WATER, ARE SAFE 10 FOOD STAFF FILE PHOTO Trees block Phelps Avenue in Winter Park during Hurricane Frances in 2004. Adhere to any boil-water orders because water plants often lose pressure and can have tainted supplies after a hurricane. For drinking, rely on the water you saved before the storm. Be careful with food, particularly items that normally would need refrigeration. 5 | 2013: What to expect By Glenn Richards and Rob Eicher | Richards Eicher However, we have to remember that it does not matter how many tropical storms or hurricanes form; what matters is where they go. Four of this year’s storms are expected to become major hurricanes. We will be in between the weather patterns known as El Nino and La Nina. This will decrease upper level wind shear across the tropics and make it easier for tropical systems to form. Tropical systems need warm water to gain strength. So far this year, the Atlantic waters have been slightly warmer than normal. That means more Know when, where to evacuate The 2013 hurricane season is upon us. After a very busy 2012 hurricane season — with 19 named storms and 10 hurricanes — it looks like we will keep up the busy pace with a forecast of 18 named storms and nine hurricanes for 2013. available energy for developing tropical storms and hurricanes. This combination of decreased wind shear and milder waters should increase hurricane activity. Even if most of the tropical systems move away from Florida, we have to remember that it only takes one hurricane to make it a destructive season for Central Florida. With new technology, the National Hurricane Center has improved forecasts — meaning we get longer lead times to prepare. Currently the NHC issues regular outlooks to let us know if it thinks a By Jayme King and Liz Horton | Fox 35 particular disturbance or tropical wave might become a tropical storm in the next 48 hours. Beginning this summer, it will increase that lead time to five days. You can track the development of any storm at www.orlandohurricane .com. And if you are away from your computer, we still have you covered. The free Fox 35 Weather App has tropical satellite data, water temperatures, forecast cones, everything you need to know about a tropical cyclone and will even send you alerts if a watch or warning is issued for your current location. King Horton Fox 35 It’s not a matter of “if”, it’s a matter of “when” Central Florida will fall victim to a hurricane strike. Should you evacuate as the storm nears? The answer depends largely on where you live, the intensity of the storm, where it’s coming from and its forward speed. SHOULD YOU STAY OR GO? EVACUATION ROUTES ■ If you live east of I-95 be prepared to Traffic jams across Central Florida can be tricky to navigate. Throw in a major storm event like a hurricane, and traffic control becomes a major issue. The Florida Department of Emergency Management has prepared evacuation routes to make your voyage a little easier. It’s best to know your evacuation route and try to leave as early as you can. Fill up with gas early to avoid long lines. And remember to avoid driving on streets that are flooded. leave. That area is considered the primary “Atlantic Land Falling” hurricane evacuation zone. It is prone to deadly storm surge and flooding. ■ If you live in a mobile or manufactured home be prepared to leave no matter where you’re located. Mobile homes and modular/manufactured homes must be evacuated for any hurricane, even if you live inland. Most wind-related fatalities are in mobile and manufactured homes. ■ If you live west of I-95 in a well-constructed home built after 2000, consider staying. ■ A storm approaching through what’s called “the back door”(from the Gulf of Mexico) would produce little if any significant surge. Heavy rain and damaging winds can still be expected, though. Wait on official word about whether to evacuate. Main evacuation routes by county: ■ Brevard: US-1 or I-95 ■ Lake: US-441, US-17/92 or I-4 ■ Orange: I-4, US-441, US-17/92, Florida’s Turnpike or SR-417 ■ Osceola: Florida’s Turnpike, I-4 or US-441 ■ Seminole: I-4, SR-417 or US-17/92 ■ Volusia: US-1, I-95 or US-17/92 %&#('&" #$&"(! (+"'#!%) (+"&$%*%) ,&%+) 5+0+424"4'%10 $6(33 .!,#/.*- Orlando Sentinel Sunday, May 26, 2013 2013 Hurricane Survival Guide | 6 Sunday, May 26, 2013 Orlando Sentinel 2013 Hurricane Survival Guide How to be sure your water is safe Boil-water orders are often issued after a hurricane — usually because the public utility has lost pressure in its water-moving systems, making it possible for contaminants to enter water lines. The danger is from bacterial contamination that can cause severe diarrhea, which when untreated can be life-threatening. A GOOD MEAL CAN STILL BE HAD DESPITE HURRICANE By Heather McPherson | Staff Writer Pantry essentials ■ Store 1 gallon of water per day for each family member — USE ONLY BOTTLED or disinfected water for drinking, brushing your teeth and cooking until public-water supplies have been declared safe. Use bottled water for cleaning contact lenses. Use water from the bathtub, pool or tap to flush the toilet. that includes pets. (Replace every six months.) ■ Stock shelf-stable canned beverages. ■ Buy enough nonperishable food for three to seven days. Again, don’t forget your furry or not-so-furry friends. Select foods that require no refrigeration, cooking or preparation. Shop at stores that specialize in outdoor gear for freezedried foods such as dehydrated eggs (add water, seasonings). ■ Buy tough-skinned fruits and vegetables. Citrus, carrots and apples are good examples. The harder the fruit, the better it keeps. ■ Stock high-energy foods such as peanut butter, jelly, unsalted nuts, health-food bars and trail mix. ■ Choose smoked or dried meats. ■ Buy instant drinks such as powdered, canned milk or shelf-stable milk, instant coffee and tea. Grab a couple of packs of soft drinks and juice boxes as treats for the kids too. ■ Buy stress-relief foods such as sugar cookies, hard candy, sweetened cereals and Jiffy Pop popcorn. ■ Write out a basic meal plan and store in a sealable plastic bag. Think of a prolonged loss of power as an impromptu camp-out and the ideas will flow. BATHING or showering with tap water is fine, but don’t let it get in your ears. If you shave with tap water, dab any cuts with antiseptic. STORE water in a dark place, with no air in the container. It is good for up to six months. DISINFECT tap water you’ll use for cooking or drinking. Always use clean containers. Here’s how: ■ Strain solids from water; boil for 10 minutes. Let cool. You can also use liquid chlorine to cleanse water: ■ Strain solids from water. Use household chlorine bleach with no lemon scent. Follow instructions on the label. If no instructions are available, add 16 drops of chlorine bleach for each gallon. Stir; let stand 30 minutes. In Florida, we share a history of bad dinner guests. You may not have had personal contact with Katrina, Ivan, Wilma, Charley, Frances and their buddies who blew through in recent years, but it’s likely you know someone who did. When hurricane season begins, it’s time to stock the pantry in case more unwanted guests pop in. Your stash should include nonperishables chosen with nutrition in mind, but leave room for a few indulgences. GATHER THE ESSENTIALS: A manual can opener, a heavy-bottomed pan that can be placed on your grill, sheet pans or griddles that can be used on your grill, oven mitts, matches stashed in sealable plastic bags, cooking tools, grill fuel, moist towelettes, paper towels, gel fuel such as Sterno, a grill light or flashlight designated for cooking, pet food, paper plates and plastic utensils. CARL SEIBERT/STAFF FILE PHOTO Even when the lights are out because of a hurricane, you can get a good meal if you have propane or charcoal, jugs of water and canned goods. On the menu: Grilled acorn squash, onions, yams and grilled chicken. Online resources For more information from the National Hurricane Center, check out nhc.noaa.gov. To print “Keeping Food Safe During an Emergency” guidelines, check fsis.usda.gov. GO LIGHT ON THE ALCOHOL: If a hurricane is churning close by, you’ll need your wits about you. Safe post-storm cooking procedures ■ Provide sufficient clearance around grills, making sure awning overhangs, hanging plants and other easily combustible items won’t ignite. ■ Never use a gas or charcoal grill inside a house, tent or canopy. Fumes create carbon monoxide, which becomes highly toxic in an enclosed area. ■ Never leave a heated grill unattended. ■ Cooking in fireplaces after a severe storm is not recommended and is dangerous because the chimney could have been damaged. ■ If using a charcoal grill, use only approved accelerant fluids for charcoal fires, following the manufacturer’s instructions and recommendations. ■ Never use gasoline. Once the barbecue has been ignited, never add more fuel to the fire. ■ Allow charcoal briquettes 48 hours to cool before disposing of them. Thoroughly soak used charcoal in water before tossing. 7 | No power? Meals are no problem DAY 1: Stir-fry. Use cooked and seasoned foods such as Carving Board chicken strips. In heavy-bottomed pan over camp stove, heat a small amount of oil. Add canned and drained water chestnuts, sweet corn and peas. When heated, add chicken. Add bottled teriyaki sauce or prepare sauce from dry gravy mix. Serve with bread and salad from a pre-storm packaged mix. ■ If using a propane-fueled gas grill: When lighting, al- ways open the lid before you start the flow of gas. Failure to do so can result in a gas buildup and explosion. A sweet snack NO-BAKE PEANUT BUTTER TREATS Combine 1⁄4 cup honey, 1⁄4 cup plain or crunchy peanut butter, 1⁄2 cup dry milk powder and 2 tablespoons raisins. Roll a heaping teaspoonful of the mixture into a ball. Set on a plate. If mixture is too dry to form balls, add 1 tablespoon peanut butter. Repeat until all mixture is used. Makes about 16 treats. After the storm: Kitchen tips ■ Cook with reconstituted powdered milk or shelf-stable milk. The latter comes in single-serving boxes, so there should be little to no waste. The shelf-stable milk needs to be chilled after opening. ■ Don’t open the door to the refrigerator or freezer unless it is absolutely necessary. ■ Food in a loaded freezer chest will remain frozen for one to two days if no outside air is allowed in. ■ Spoilage comes 10 to 12 hours after a power failure in the freezer section of a refrigerator. ■ Food stored in a closed refrigerator will remain cold and safe for at least 24 hours. Food starts to spoil when the temperature rises above 40 F. After that, you have two hours to either return food to cold conditions or cook it. ■ When the power comes on, refreeze food in the freezer that is hard in the middle, has ice crystals on the outside or is very cold to the touch. ■ Pitch leftovers. Toss dairy items that smell or taste sour. Refrigerator-odor cleanup tips Here are some ideas to combat stubborn refrigerator and freezer odors: ■ Dab cotton balls with vanilla or citrus extract and place in an open dish in refrigerator. ■ Spread baking soda in shallow pans and place pans on clean refrigerator shelves, bins and within the freezer compartment. ■ Remove door and leave appliance unplugged until power returns. Spread activated charcoal, purchased from a pet store, in shallow pans. ■ Place pans on shelves of cleaned refrigerator. To absorb odors, turn refrigerator on low setting and run empty a few days so odors will be absorbed. ■ Place freshly ground coffee in cereal bowls and set in- side the cleaned refrigerator. Let refrigerator run empty several days. A slight coffee odor may remain but will disappear after washing the appliance again with a bakingsoda solution. How to clean appliances REFRIGERATORS: To properly clean the refrigerator, the University of Florida Institute of Food and Agricultural Sciences recommends removing all shelves and bins and thoroughly washing them and the interior with hot water and detergent. After drying, combine 1 teaspoon of bleach per gallon of water to sanitize the inside. Then combine 1 cup baking soda with 1 gallon water and wipe again. If the refrigerator has a drip pan, remove and empty it, then scrub clean. Rinse and dry before replacing. The appliance manual may offer more cleaning suggestions. But, no matter how much scrubbing is done, it may not eliminate the residual odor. OVENS: Clean the outside thoroughly with a grease cutter, then with detergent and water. Clean the inside with conventional oven cleaner. WASHERS, DRYERS, DISHWASHERS: Pour a disinfectant into the empty washer. Run a 15-minute cycle using the hot water setting. Clothes baskets, work surfaces and containers where clothes will be placed also should be sanitized. Unplug the dryer and wipe the drum and dryer door with a cloth dipped in disinfectant solution. Rinse with a cloth dipped in clear water. Leave the dryer door open until all parts are dry. When dry, the dryer can be used again. Disinfect a dishwasher as you would the washer and dryer. Leave the door open until all parts are dry. Homeowners should also inspect the cords and plugs of all appliances at least once per year. How to sanitize after a flood For canned goods, mark contents on can lid with indelible ink. Remove labels because paper can harbor dangerous bacteria. Then wash cans in a strong detergent solution with a scrub brush. Immerse containers for 15 minutes in a solution of 2 teaspoons of chlorine bleach per quart of room temperature water. Air dry before opening. Sanitize dishes and glassware the same way. To disinfect metal pans and utensils, boil them in water 10 minutes. There’s not much left on the bottled-water aisle at Albertsons grocery in Winter Park in 2004 as Central Floridians prepared for Hurricane Frances. JOE BURBANK/ STAFF FILE PHOTO Heather’s hurricane favorites ■ A ridiculously red fondue pot from the ’70s. The steady base and candle holder are a perfect match for a small can of Sterno. ■ Jiffy Pop pop- corn. On the grill, the smell of hot buttered popcorn wafting over the fence will have neighbors scrambling to help you clear debris. Buy seven of the retro packs that look like mini frying pans. DAY 2: Grilled pork chops. Use defrosting meats. Season with dried spices and baste with canned fruit pie filling. Serve with heated canned green beans and sliced tomatoes. DAY 3: Soup and sandwiches. Heat soup in heavybottomed pan on camp stove or gas grill burner. Make sandwiches out of cold cuts and bread. Serve with apples or oranges. DAY 4: Grill-top pizza. Place pizza crust (Boboli type) on grill rack. Top with canned pizza sauce, shredded cheese and pepperoni. Add bell pepper strips, if available. Close grill and let cook over low heat until cheese melts and bubbles. Serve with cantaloupe. Treat kids to shelf-stable pudding. DAY 5: Can-do dinner. Search cupboard for Asianinspired heat-and-eat meals. Bring to serving temperature in heavy-bottomed pan on camp stove. Serve with Mandarin slices. DAY 6: Omelets to order. If you stored food properly, your eggs will be safe. With fry pan on camp stove, cook beaten and seasoned eggs. Add cut up fresh veggies or from the cupboard (drained and blotteddry canned green beans, sweet corn, etc.) and cold cut strips. Serve with fruit cocktail. DAY 7: Soup to nuts. Warm canned soup and serve with tuna fish sandwiches. Fresh fruit and packaged nuts are good after-dinner treats. Orlando Sentinel Sunday, May 26, 2013 2013 Hurricane Survival Guide Sunday, May 26, 2013 Orlando Sentinel | 8 Potential track area 2013 tracking map N.J. MD. Atlantic DEL. City VA. Norfolk N.C. ALA. MISS. Montgomery Humberto Ingrid Jerry Karen Lorenzo Melissa Nestor New Orleans Pensacola Galveston Tampa Corpus Christi Olga Pablo Rebekah Sebastien Tanya Van Wendy 35° Wilmington Savannah BERMUDA Mobile Houston Brownsville 30° FLA. Orlando Miami BAHAMAS Nassau Tampico 25° CUBA MEXICO 20° HAITI Veracruz GUATEMALA DOMINICAN REPUBLIC JAMAICA BELIZE Acapulco San Juan PUERTO RICO HONDURAS EL SALVADOR LESSER ANTILLES N 10° PANAMA VENEZUELA COLOMBIA MILES 100 95° 90° 15° NICARAGUA COSTA RICA 0 40° Charleston GA. LA. TEXAS Andrea Barry Chantal Dorian Erin Fernand Gabrielle Cape Hatteras S.C. Atlanta 2013 Atlantic cyclone names 85° 80° 75° 70° 65° 9 | YOU MUST PROTECT YOUR ELECTRONICS, DIGITAL DATA Websites, apps to help you through hurricane season Social media, mobile applications and the Internet served as lifelines to millions of residents in the U.S. Northeast in 2012 when superstorm Sandy knocked out power and most other lines of communication. As hurricane season 2013 approaches, here is a list of websites and apps that Central Florida residents can follow or download before a storm strikes. Staff Report Whether you stay or go, it’s smart to back up important files, photos and other information from your computer and other electronic devices. WEBSITES ■ National Hurricane Center: nhc.noaa.gov ■ Florida Division of Emergency Management: Floridadisaster.org ■ OrlandoSentinel.com/hurricane ■ Fox 35 News Hurricane Center: OrlandoHurricane.com FACEBOOK ■ NOAA NWS National Hurricane Center ■ Orlando Sentinel ■ Fox 35 WOFL TWITTER ■ @NHC_Atlantic: Public advisories, updates on storm STAFF FILE PHOTO A woman makes a phone call in front of a tree downed during Hurricane Charley on Livingston Street in 2004. Computers MICROSOFT allows users to store data in the cloud with SkyDrive. Once you create a free account, you can upload and view your stored files from any computer or mobile device. Those files can be accessed from Sky Drive.com, via desktop apps for Windows and Mac and with apps for Windows Phone, Android and iOS. APPLE users can also back up data from their Mac computer, iPhone, iPad or iPod – such as photos, music, apps, calendars and documents – to iCloud, a feature already built into new iOS devices and new Mac computers. You’ll need to create an Apple ID and password. Once you turn on iCloud on each device, data backs up automatically over Wi-Fi when a device is connected to a power source. Once your files are in the cloud, you can access them at icloud.com. iCloud requires iOS 5 or later on iPhone 3GS or later, iPod touch (3rd generation or later), iPad, or iPad mini; a Mac computer with OS X Lion or later; or a PC with Windows Vista, Windows 7, or Windows 8 (Outlook 2007 or 2010 or an up-to-date browser is required for accessing email, contacts, and calendars). Apple computers with Mac operating software Leopard (v10.5) and later automatically include a software needed to back up your system. Time Machine, as the software is called, allows you to back up your system and place important files onto a hard disk or network volume. Apple sells a storage device called Time Capsule, which works with Time Machine. ALL COMPUTER USERS can also back their data onto CDs, DVDs and external hard drives sold at retail stores. The first time you back up data may take several hours, so you may want to do the process overnight. Because your backup is only as safe as your external hard drive, store it in a safe and dry place when you know a storm is approaching. Another option is to use a subscription-based online backup service such as Mozy, Crashplan, iDrive or Carbonite so your files will be safe even if your house is destroyed. Dropbox also lets users store videos, photos and documents. Email yourself important documents such as an emergency contact list or upload them to a free online service like Google Docs so you can access them from any computer or from a smartphone. Cellphones Load all family and emergency contact numbers into your cellphone. Write them down and store them in a sealed plastic bag. If your cellphone has a camera, use it to take “before” pictures of your valuables for inventory and insurance purposes. You could also upload pictures from your cellphone or a digital camera to an online photo site like Flickr or Photobucket. Verizon Wireless has also launched the Verizon Cloud where customers can save their contacts, call logs, messages, music, photos, videos and other data from their smartphones, tablets and other devices. The stored data can be accessed from various devices. The first 500MB of data are free, charges apply for more storage capacity. More information can be found online at verizonwireless .com/cloud or at a Verizon retail store. If you are going to be away from your home, or you fear your home phone service will go out, have your calls forwarded to your cellphone. Get an uninterruptible power supply (UPS), like the kind made by APC, to keep your electronics running after the power goes out. Store all cellphones, extra batteries and cellphone accessories in a sealed plastic bag. When the storm is coming, unplug your computers and other gadgets and move them away from windows. position and outlook with links to NOAA ■ @NHC_Surge: The latest information on storm surges ■ @FLSERTInfo: Florida Division of Emergency Management news ■ @OUCReliableOne: Updates from the Orlando Utilities Commission on power restoration ■ @InsideFPL: News from Florida Power & Light ■ @BrightHouseCare: Updates on Bright House Cable service restoration ■ @ATTCustomerCare: Updates on AT&T service for cell phones, landlines and television ■ @OrlandoSentBRK: Breaking news from the Orlando Sentinel ■ @Fox35Weather: Weather from FOX 35 APPS ■ Fox35 Weather: Weather maps, video, hourly and 10-day forecast. Free on iPhone, iPod touch, iPad and Android. ■ iHurricane HD: Tracks storms, pushes email and text alerts, shows satellite images, and includes a Twitter feed. Free on iPhone, iPod touch, iPad and Android. ■ Hurricane Express: Satellite loop images, forecast models, tracking maps, Twitter feed, Spanish-language bulletins. $0.99 on iPhone, iPod touch and iPad. ■ NOAA Radar U.S.: Great mix of interactive infrared satellite and radar images that zoom into neighborhood streets to check hyper-local weather patterns. iPhone, iPod touch and iPad. $1.99. ■ SeaStorm: Tracking tools and marine maps showing water temperatures, wind and wave forecasts; other advisories for mariners. Android. $1.99. ■ A Red Cross app that can send NOAA alerts about storms approaching your area and notify friends that you’re OK. To download, go to: redcross.org/mobileapps/hurricane-app Stay informed Get the latest hurricane updates at OrlandoSentinel.com/hurricane. Orlando Sentinel Sunday, May 26, 2013 2013 Hurricane Survival Guide | 10 Sunday, May 26, 2013 Orlando Sentinel 2013 Hurricane Survival Guide Expect powerful storms to disrupt utilities, services After a big storm, expect utilities and services to be disrupted. Here’s what you need to know. DEBRIS: Pile debris as neatly and as close to the street as you can. But if you can’t identify it, don’t touch it. Keep debris from piling up around utility poles; repairs may be delayed if pathways are impeded. Take care in handling debris; wear thick gloves, boots and goggles. Try to avoid using a chain saw unless you are experienced using one. STAY SAFE WHEN CHECKING FOR DAMAGE Staff Report CABLE: Your cable TV service will be out as long as you do not have power. If cable service is not restored once power is back on, call your cable company. CABLE INTERNET AND DIGITAL VOICE: Once your power returns, to regain Internet service you will have to reset your modem. Comcast advises you pressing its reset button for five seconds. If that doesn’t work, unplug the cable modem from the electrical outlet. Leave it unplugged for at least 10 seconds. Plug it back into the electrical outlet and wait 30 seconds. Restart your computer. To reset your digital voice modem, press the reset button on the back of the unit with a pen. Keep the button pressed until the lights in the front of the unit go off. Release the reset button and wait for the unit to reset itself. (This may take up to five minutes.) In south Orlando in 2004, a resident tries creatively to get the attention of the power utility. GARBAGE: Call your local trash hauler to find out when pickup will resume. Meanwhile, double-bag all garbage in plastic bags and keep the bags in covered containers. Bag or box items such as broken parts of windows, doors and mirrors separately for safe handling. Spray the insides of the containers with insect repellent. If the smell becomes unbearable, find a neighbor with a pickup truck who can haul the garbage to a central collection point. STAFF FILE PHOTO Inside ■ Be careful; do not smoke NATURAL /PROPANE GAS: Avoid open flames and sparks, and call the fire department or your gas company if you smell or suspect leaking gas. PHONES: Call your local phone company to report problems and schedule repairs. Be patient; it may take a while. Cordless phones won’t work if the electricity is off, so keep a corded phone in your home. It will work in the event power is out but phone lines are open. CELLPHONES: Cellphone service can be spotty after a storm. However, text messages often go through even when voice connections can’t be made. Make sure you have a car charger for your cellphone. Blue tarps covering rooftops are a common sight after hurricanes. STAFF FILE PHOTO SERVING CENTRAL FLORIDA FOR 49 YEARS RESIDENTIAL • COMMERCIAL F Family Owned & Operated 24-Hour Emergency Service We install and service above ground and underground tanks W ffor generators and propane appliances. fo Your #1 Best Choice for Customer Generator Needs! NOW SERVING ORANGE • SEMINOLE • OSCEOLA • POLK • VOLUSIA • LAKE • PUTNAM • ST. JOHNS • FLAGLER AND BREVARD COUNTIES 407-855-1903 Damaged homes can pose danger, so take your time. If your home looks unsafe, it probably is. Emergency-management officials have procedures to certify structures for safety and it is wise to wait for them. Assessing damage on your own requires the right gear, including dry, rubber-soled shoes; rubber gloves or work gloves; hammer; screwdriver; pencil; and note paper. Inspect only during the day, and even then use a good flashlight. Make only temporary repairs necessary to prevent further damage. If you can, photograph the damage before you make stopgap repairs, and keep all receipts. Don’t make permanent repairs until your insurer inspects the property. 8222 S. Orange Ave., Orlando | www.SamsGas.com Prevent mold Mold can begin growing almost immediately in a storm-damaged home, and the cost of cleanup might not be covered in your insurance policy. IF WATER IS seeping into your home, stop the leak and start drying out the affected areas. REMOVE standing water. If you have no power, use a broom to sweep out water. DEHUMIDIFY. If power is available, use large fans to dry the area and a dehumidifier at the same time. SET YOUR AIR conditioning to 80 to promote evaporation. Lower temperatures will cause condensation. or use an open flame. If you smell gas, turn it off at the meter or tank, or call your natural/propane gas company. ■ Watch for loose electrical wires and ceilings, beams and other objects that could fall. Never touch an electrical appliance, any wiring or a tool while standing in water. ■ Open all doors and windows to release moisture, odors and dangerous gases. If you cannot get a window open, use your tools to remove the sash. If a door won’t open, remove the hinge pins and take off the entire door. The roof ■ When possible, pur- chase and store new shingles before a storm. They’ll be much harder to find once a hurricane has come and gone. ■ From the outside, inspect roof supports, ridge areas, gable ends and eaves. The roof may have stayed intact but shifted, requiring professional repair. ■ If you go into the attic, step only on wooden roof supports or you could fall through the ceiling. Cracked roof supports can be repaired temporarily by running 8-foot (or longer) 2-by-4s on each side of a broken support and nailing them to the cracked support. ■ Use extreme caution and wear rubber-soled shoes if you step onto the roof, first making sure no fallen wires have landed there. Do not walk around; roofs that appear intact could have been weakened. ■ Look for missing asphalt roof shingles and missing or broken roof tiles. On flat roofs, look for areas where the gravel surface and underlying foundation has been torn away. ■ Emergency repairs can be made in a variety of ways. Special repair paper comes in rolls and has a self-adhesive side. Plastic sheeting at least 6 millimeters thick can also stop leaks. 11 | TIPS FOR FINDING YOUR CONTRACTOR After a hurricane passes, many dangers remain Residents too often face the gravest dangers after a hurricane has passed. Here are some tips to stay safe: BEWARE OF HEIGHTS. Many who die during cleanup fall from a roof, ladder or tree. Harnesses, lifelines, lanyards, anchors, slip-resistant shoes and ladder safety devices can help, but the chaotic days after a storm are a bad time to learn how to use unfamiliar equipment. Staff Report After the hurricane, the real work begins — if there is damage to your property. Assess the damage and write a list to give to your insurance company. Resources TO VERIFY A CONTRACTOR’S STATE LICENSE, go to the website of the Florida Department of Business and Professional Regulation’s licensing division: www.myflorida license.com, then click on Verify a License in the top row, second from the left. STAFF FILE PHOTO TO COMPLAIN ABOUT A CONTRACTOR: File a complaint with your local police department. Go to the www.myflorida license.com site and click on File a Complaint bar on the left side of the website. Be diligent when hiring a contractor. Ask for references and how long a contractor has been in the business, check out work done and the contractor’s license number. Before you hire a contractor: ■ Find out what your property insurance will cover. At the very least, you will likely have a deductible to pay. ■ Obtain three estimates for the repairs, specifying such items as the quality and type of materials to be used and how long it will take to complete the work. ■ Ask for references and how long a contractor has been in the business, check out work done and the contractor’s license number. Licensed contractors must have general liability, property damage and workers’ compensation insurance in effect at all times. ■ Request a Certificate of Competency card and a driver’s license; the names should be the same. Licensed contractors are required to include their Certificate of Competency license number in all advertising and on vehicles used to perform work. ■ Check if your contractor has any unresolved complaints and if his license has ever been revoked or suspended. ■ To research companies or agents registered with the state, go to sunbiz.org. Check the Better Business Bureau’s website for any complaints filed against the company: bbb.org. ■ Get any proposal, contract or agreement in writing. ■ If you hire a contractor and the work costs more than $2,500, you may be liable if your contractor fails to pay his suppliers or contractors. To prevent this, get what is called a “release lien” from the contractor before making a lump sum or final payment for any work. Warning signs ■ A large down payment is requested before the work begins; only partial payments should be made until work is completed. ■ Many requests for money are made during early phases of construction. ■ You are asked to pay in cash or make your check payable to an individual or “cash” instead of a company name. ■ Building permits: A licensed contractor in good standing will always obtain a permit for work performed. If you obtain the permit, you will be held responsible for complying with the Florida Building Code and for workers injured on the job. Beware if you are told the job does not require a building permit. Almost all projects, with few exceptions, require one. ■ The contractor is only willing to work on weekends and evenings, a sign the person may be an employee moonlighting without a license. ■ Beware if the contractor is not willing to put all terms in writing and offers a verbal contract or if someone other than the contractor obtains the building permit. WEAR SAFETY GEAR. Tree limbs, boards, ceilings and other objects are unstable after a hurricane, and people have been killed by falling debris. WATCH YOUR STEP. Avoid standing water, which can hide broken glass, sharp metal or a downed power line. Don’t allow children to play in puddles. USE CARE with metal tree trimmers or metal ladders around power lines, and make sure appliances are dry before plugging them back in. CARBON MONOXIDE is a quick killer. If you have a generator, make sure you also have a carbon monoxide detector, either battery-operated or with a battery backup. Never operate a generator inside an enclosed area, even if windows and doors are open. Do not use it outside near open windows or doors. KNOW YOUR LIMITS. Existing health problems can be exacerbated by the physical demands of cleanup. If you have a heart condition, hire a professional crew to help with the heavy yard work. DRIVE CAREFULLY. After a storm, lights are likely to be out at intersections, and you might have a hard time telling flooded roads from canals. FIRE HAZARDS. Flames from candles, improper use of generators and boarded windows and doors have all contributed to post-storm deaths. Battery-operated lanterns are safer than gas lanterns. Unless you are covering a broken window, there’s no reason to leave the boards or shutters up once the storm has passed. WATCH WHAT YOU EAT. Food can be kept in an unopened refrigerator for up to 24 hours. Discard milk and hard-boiled eggs if they have been at room temperature more than two hours. Water saved in bottles before the storm should be good for up to six months. You may qualify for federal aid If your uninsured property is damaged or destroyed in a hurricane, you might be eligible for assistance from the federal government. The Federal Emergency Management Agency, or FEMA, can provide you with a temporary place to live or money to fix your home. FEMA also can help pay for certain disaster-related medical costs, storage costs, funeral costs, clothing, household items and cleanup items. The U.S. Small Business Administration can make federal subsidized loans to repair or replace homes, property or businesses not covered by insurance. Before you can qualify, the president has to make a disaster declaration for your area. Then you need to file insurance claims. You can apply for FEMA assistance online at disaster assistance.gov or by phone at 800-621-3362 or, for the hearing-impaired, (TTY) 800-462-7585. Once your application is complete, you’ll get a FEMA number that you will need to keep for reference. Orlando Sentinel Sunday, May 26, 2013 2013 Hurricane Survival Guide | 12 Sunday, May 26, 2013 Orlando Sentinel BEST RELIABILITY IN FLORIDA 15 YEARS IN A ROW – Based on 2012 data from the Florida Public Service Commission We understand Florida’s weather is unpredictable. That’s why we have dedicated linemen ready to respond 24/7 rain or shine. At OUC—The Reliable One, providing reliable electric service is job no. 1. That’s why for the 15th year in a row OUC finished well ahead of the state’s investor-owned utilities in key performance areas that measure overall electric distribution reliability, based on 2012 data provided to the Florida Public Service Commission. WWW.OUC.COM/STORMCENTER