Serving Your Health Elvis Has Left the Building Community
Transcription
Serving Your Health Elvis Has Left the Building Community
Summer 2013 , Vol. 10, No. 3 A publication of Life Care Centers of America Elvis Has Left the Building PAGE 5 Community Connections Bridging the Gap between Facilities and Communities PAGE 9 Serving Your Health PAGE 7 A message from the president A Volunteer and His “Pay” What is a volunteer, and why does he or she become one? A primary definition of the term is “to do charitable or helpful work without receiving pay for it.” In the case of Josh Sosebee, 17, who has been named the Young Adult Volunteer of the Year for 2013 by the American Health Care Association, the first part of the definition is applicable, but not the second half. Sosebee would maintain that, while he doesn’t receive any monetary gift or reimbursement for his efforts, he is well paid. Sosebee will be nationally recognized at the AHCA annual convention in Phoenix, Ariz., Oct. 6-9, 2013. The award he will receive is well deserved. It is the latest in a series of honors accorded this young man. He was Life Care’s Eastern Division Youth Volunteer of the Year and the Tennessee Health Care Association’s Individual Volunteer of the Year winner, both in 2012. Sosebee’s investments are staggering for a person of any age, but particularly for one so young, while focusing on career choices, preparation of these life pursuits through education and practical experiences, and formation of values that will shape his character. A principal foundation stone, even as a teenager, is service to others, particularly the elderly. A volunteer for more than four years at Life Care Center of East Ridge, Tenn., he is described by Ben Zani, executive director, as “quite simply the most caring, responsible and selfless young adult I have encountered. Josh’s dedication to our residents is unmatched. He volunteers at the facility whenever humanly possible, averaging out to an astounding 1,000 hours per year. Over the last four years, Josh has spent more than 3,500 hours giving of himself to our residents and asking nothing in return.” Zani said Sosebee “does whatever is asked of him and more, from leading religious services to setting up movies to just going around the building making sure that all of our residents have water and snacks. He washes wheelchairs without being asked, started the popular Canning for a Cause program, and there is no one better at sitting one-on-one with residents.” In sum, his intention is to better the lives of men and women who may feel as if society has passed them by. His pay? Sosebee contends it comes in the form of smiles or a handshake, the gleaning of wisdom from a conversation with a retired educator, community leader or World War II veteran, and a hug from an elderly woman whose family somehow has seemed to forget about her. It is delivered to him in the encouragement of folks who have endured hardships along the way, but who assure him the journey is worth it. In this edition of Life Matters, you will meet adult volunteers all across our company who– like this young man – have found the joy, the peace and the contentment in serving our residents. May God bless them, one and all! Sincerely, Beecher Hunter OUR COVER MODELS: Mickie Chavez, volunteer at Life Care Center of Elyria, Ohio, with her trained therapy dogs, Cappuccino, a retired greyhound and Fly, a border collie is published quarterly by Life Care Centers of America P.O. Box 3480 Cleveland, Tennessee 37320 Forrest L. Preston Founder and Chairman Beecher Hunter President Bob Grayson Vice President of The Media Center and Art Director Leigh Atherton Director of Public Relations and Editor Tanya Bumgardner Newsletter Coordinator and Associate Editor Jonathan Golden Graphic Designer All correspondence should be addressed to the Associate Editor. Features 5 Elvis Has Left the Building 7 Serving Your Health 9 Community Connections: Bridging the Gap between Facilities and Communities Serving Your Health p. 7 InEveryIssue 3 Life Care Connections 13 Whatever It Takes And Then Some Highlights is the most famous 14 Resident Voices: Who person you have met? “ ” InsideLifeCare 11 The Bead Ladies of Brookfield 12 The Sleep Doctor at Villa Manor Care Center Elvis p. 5 Bead Ladies. 11 Community Connections p. 9 Thompson appointed vice president of Life Care’s Northwest Division Life Care Centers of America recently appointed Raymond Thompson as vice president of its Northwest Division, based in Federal Way, Wash. In this position, Thompson will oversee 29 skilled nursing, rehabilitation and Alzheimer’s centers in Washington, Oregon and Idaho. Most recently, Thompson served as vice president for Life Care’s Mariner Region, one of four regions within the Northwest Division. Prior to that appointment, he was executive director at Life Care Center of Port Orchard, Wash. He is certified with the American College of Health Care Administrators and has more than 12 years of experience in long-term care. Mi Casa Nursing Center Volunteer Wins Arizona Health Care Association Award On April 4, 2013, the Arizona Health Care Association presented its annual Volunteer of the Year Award to Marcia Dix, a volunteer at Mi Casa Nursing Center in Mesa, Ariz., during the organization’s annual awards banquet. Dix received a plaque and flowers honoring her contributions to facility life. A team of associates nominated Dix for the award, praising her for her constant presence in the building, livening up activities with her clapping and laughing and getting to know each resident personally. “I do it for the residents,” Dix said. “They are so appreciative for even the small things, like finding the remote. I am fortunate to be able to spend time and give some special attention to each one of them. I get more out of volunteering than I put into it.” Certified Nursing Assistant at Scottsdale Heritage Court Wins National Award Raymond Surrell, a certified nursing assistant at Scottsdale Heritage Court in Scottsdale, Ariz., brought home a national award on June 20, 2013, when the National Association of Health Care Assistants named him CNA of the Year during its annual conference held in Oklahoma City. Surrell has worked at Scottsdale Heritage Court for more than 10 years. “He works day shift, and residents and families have often commented that it is wonderful to start the day with Ray at their side,” said Michelle Martinez, executive director at Scottsdale Heritage Court. “He is a wonderful role model for all associates to emulate. He is well respected by his peers and is often looked upon as a mentor for our new CNAs.” Surrell also earned the CNA of the Year Award from the American Health Care Association in 2012. 3 Raymond Surrell, certified nursing assistant, with his CNA of the Year Award Motyka, Philbert Presented Servant’s Heart Award On May 6, 2013, during Life Care’s Annual Rehab Meeting at the corporate headquarters in Cleveland, Tenn., Paul Motyka, regional rehab director in Life Care Centers of America’s Bluegrass Region, received the Servant’s Heart Award on behalf of himself and Melissa Philbert, rehab services manager at Life Care Center of Bardstown, Ky., for their above-and-beyond efforts to support their co-worker Tammy Brooks, a physical therapist at Life Care Center of Bardstown. Motyka and Philbert decided to shave their heads to support Brooks, who was facing chemotherapy as a result of a breast cancer diagnosis. They also motivated other facilities in the region to raise money for Brooks’ treatment, raising $5,000 in less than a month. Paul Motyka, third from the right, receiving the Servant’s Heart Award from Life Care’s rehab leadership National Association of Activity Professionals Honors Life Care Center of Las Vegas Volunteer Doris Carter, a volunteer at Life Care Center of Las Vegas, Nev., was named Volunteer of the Year for the National Association of Activity Professionals. The organization presented the award during its national conference, held in Las Vegas, on April 26, 2013. Carter has been volunteering at the facility since 2010. Her husband is a resident, and in her visits to see him, she discovered a way she could make a difference for other residents and their families. She began volunteering two days a week, which has now extended to four days a week, three hours each time. “Knowing that today I made someone’s life a little easier or a little nicer, putting a smile on a resident’s face, makes me smile too,” said Carter. Doris Carter, Volunteer of the Year, with Jan Swallow, activities director Hale Anuenue Nurse Wins International Infection Prevention Award The Association for Professionals in Infection Control and Epidemiology, an international organization, bestowed one of its 2013 Heroes of Infection Prevention awards on Dianne Adkins, assistant director of nursing at Hale Anuenue Restorative Care Center in Hilo, Hawaii. She accepted the award during the organization’s annual convention held June 8 – 10, 2013, in Fort Lauderdale, Fla. According to APIC, “The award recognizes those APIC members and teams who have worked tirelessly to reduce infection, raise awareness and improve the health and well-being of patients, health care workers and the public.” Adkins, a registered nurse since 2005, created an innovative model for educating not only caregivers, but residents in a classroom setting. The approach was multidisciplinary, including dietary, social services and activities departments in planning and delivering the education in a respectful way. “It’s been a wonderful journey,” said Adkins. “We’re empowering the residents to have some control in a circumstance in which they feel they don’t have much control.” Left to right: Katrina Crist, CEO of APIC; Adkins; and Kathy Warye, vice president of infection prevention at BD, corporate sponsor of the Heroes of Infection Prevention awards 4 ELVIS HAS LEFT THE BUILDING ...but he’ll be back for bingo next month. Elvis Presley made his first recording with Sun Records 60 years ago. It’s hard to know what made him so special, but whatever “it” was, he had it. He quickly shot to fame and became a symbol of a post-war generation 5 looking for independence – in their ideas, dress and, of course, their music. While many of his entertainment peers enjoyed their 15 minutes of fame and then faded into the annals of pop culture history, Elvis’ popularity continues to grow, and his music and movies still appeal to fans of all ages. Some of his biggest fans live in Life Care facilities. Many of our residents have personal memories of Elvis – whether it was seeing him live in concert, working with him on a movie set, living near him in Memphis, being stationed with him in Germany or marrying a relative. Many others simply enjoy the nostalgia an Elvis song brings because they remember dancing to his music as teenagers or seeing his movies on the big screen. Whatever the reason, Life Care residents love Elvis, and Elvis loves Life Care. Well, I don’t really know about Elvis, but his tribute artists are frequent guests. And, they love Life Care, and our residents love them. In a recent poll, more than 60 of our facilities said they’ve by Dara Carroll, Life Care Public Relations hosted an Elvis tribute artist for at least one facility event in the past year. And, some of these facilities host Elvis every month! Popular Elvis events include performances on the anniversaries of his birth and death, National Nursing Home Week events, senior proms, car shows and Valentine’s Day. Several associates said that performances by Elvis tribute artists are their residents’ favorite events. A few of our centenarians have even enjoyed their 100th birthday parties with “Elvis” as their special guest! It doesn’t matter what part of the country you live in; people everywhere like Elvis. The facilities that frequently host Elvis tribute artists include facilities in each of Life Care’s seven divisions, and the men seem to enjoy Elvis music as much as the women! So, if you’re scheduling an event and can’t decide on entertainment, try an Elvis tribute artist. Your residents just might fall in love with him (or her), and Elvis can’t help falling in love with them! Here are a few of our favorite quotes from associates and residents about Elvis and their favorite Elvis tribute artists. “Resident Jean McDede [has] many decorative items in her room, including a life-sized photo of Elvis in his shimmering gold suit. … On her wall is a specially made 1-ELVIS license plate from Memphis. … Her loving companion, Robert, shares her infatuation with Elvis, and his car bore ELVIS license plates. And, their little golden poodle was named, of course, Elvis.” ~Evelyn McHugh, Life Care Center of Palm Bay, Fla. “We have a very special volunteer who had an Elvis jumpsuit made. He visits from room to room, to build anticipation, [before a concert with the Elvis tribute artist]. During the actual concert, he always sings a duet with the impersonator. During his last visit, our impersonator said, ‘I didn’t have a chance with the ladies because of your Elvis!’” ~Sherri Nail, Mitchell Manor in Mitchell, Ind. “Our biggest Elvis fan is Annie. Her room is filled with Elvis memorabilia… She even wears an Elvis-printed Hawaiian muumuu. Through the years, she has formed a special friendship with our Elvis impersonator. He always looks forward to seeing her in the front row at his performances. He gets down on his knees and serenades her with Can’t Help Falling in Love. After his song, he presents her with his scarf, which she treasures. Her million-dollar smiles during his performances are priceless.” ~Shelley Yasuhara, Hale Anuenue Restorative Center in Hilo, Hawaii “[When Elvis comes], we see a sparkle in the residents’ eyes, youthful smiles and a lot of laughter and dancing. And, a few brave women will let out a squeal. I think it makes them remember their younger years.” ~Lisa Cabbage, Ridgeview Terrace of Life Care in Rutledge, Tenn. “We have a resident who is normally unsure about who she lets in her space. When Elvis came during National Nursing Home Week, she sang with him. He held her hand, and she allowed him to hold it all through the song. She also kissed his cheek. She is still talking about it, and, smiling, she says, ‘There was something about that man.’” ~Beth, Cañon Lodge Care Center in Cañon City, Colo. 6 Serving Your health By Jared Powers, Life Care Public Relations Bob Leech Life Care Center of Centerville, Tenn. While health benefits are a long-term goal, most volunteers report greater life satisfaction and better physical health. Volunteers in Life Care facilities across the nation are a group of people very dear to our hearts. They serve with joy and enthusiasm in many different roles, truly making our residents’ lives better. Thank you to our volunteers. Without a doubt, your time is more precious than you know. The following stories introduce a few of our many exceptional volunteers. Take a minute today to thank a volunteer at your local facility. Mickie Chavez Life Care Center of Elyria, Ohio Frank Davis Hallmark Nursing Center, Denver, Colo. Bob Leech, a retired minister, has been volunteering at Life Care Center of Centerville, Tenn., for many years. He holds Bible studies with residents who wish to attend and spends time one-on-one with residents wishing to stay in their rooms. Leech also works with associates to help settle resident concerns. He attends almost every event at the facility and sits with residents who are on their deathbed, consoling or ministering to them as they desire. “He is a true saint to our facility,” shares Beth Adkins, director of business development. The most positive health outcomes are exhibited by people who volunteer between 40 and 100 hours per year; however, volunteering more than 100 hours does not show an increase in health benefits. 7 Frank Davis, one of many active volunteers at Hallmark Nursing Center in Denver, Colo., answered a call for help from his church’s bulletin and quickly became deeply involved with the facility. Unsure of how to begin, Davis started with a shift in the Sweet Shop serving ice cream and popcorn once per week. A good listener, Davis would lend an ear to residents in need and set out to solve their issues. He also began meeting one-on-one with residents unable to leave their rooms, comforting them with conversation, prayer or reading. “He provides hope and inspiration and can often be found delivering one of his handmade rosaries or reading an inspirational story to a resident,” added Angela Hoffman, volunteer coordinator. “We are truly blessed by Frank’s willingness to be at the side of any resident in need.” Mickie Chavez has volunteered at Life Care Center of Elyria, Ohio, since 2009. She visits weekly, bringing with her Fly, a border collie, or Cappuccino, a rescued greyhound, both trained pet therapy dogs. Each dog brings a different personality, but they both form immediate connections with residents, brightening up any room instantly. Chavez and her dogs also visit with residents who are unable to leave their rooms. Residents enjoy visiting with Fly because of her soft coat, and Cappuccino, being a taller breed, stands beside a bed or chair, ensuring she is within reach. Chavez also entertains and delights residents with stories of living on her sheep farm or information about her dogs. “Mickie and her dogs bring happiness to residents as well as associates and visitors,” shares Jody Brenning, receptionist. “We all look forward to her visits each week.” People suffering from chronic pain, when volunteering for others suffering from chronic pain, experience a decrease in pain levels. Mary Prokosch Vince Valicenti Life Care Center of New Port Richey, Fla. Life Care Center of Paradise Valley, Phoenix, Ariz. Mary Prokosch began volunteering at Life Care Center of New Port Richey, Fla., in 2009. Having previously worked as a licensed practical nurse in a long-term care setting, Prokosch knows her way around. She volunteers as often as possible, but can be counted on Monday through Thursday. Prokosch assists associates with admissions, allowing new residents to share their stories and fears in a relaxed manner. She then visits those residents later, bringing them encouragement, ice cream or a word puzzle. With special events, Prokosch always participates, assisting with washing cars, calling out bingo, scooping ice cream or baking homemade cupcakes for a bake sale. “Mary is an excellent example of someone who can take life’s lemons and make a sweet lemonade that not only refreshes her spirit, but the spirits of those around her,” wrote Denise Hoban, activities director. “I feel that everyone here is better for knowing Mary.” Vince Valicenti, a volunteer at Life Care Center of Paradise Valley in Phoenix, Ariz., began volunteering with a group of local artists in the memory care unit in 1998. Valicenti continued visiting the facility even after the publicity surrounding the artists’ involvement ended. He visits the facility to teach water color painting twice per month, encouraging creative expression and also teaching technique. The facility displays 12 resident paintings, alternating monthly. Valicenti also takes resident-created artwork around the community, displaying pieces at the local library, several resorts and art galleries. “There is no doubt that Vince is the power, motivation and leader behind this art program,” shares Lorna Mattox, activities director. “His passion, drive and inspiration is nothing short of being magical.” A reduction in despair and depression is shown in people who volunteer post-heart attack, as well as a greater sense of purpose for their life. Sally Linton Life Care Center of Sandpoint, Idaho Sally Linton began volunteering at Life Care Center of Sandpoint, Idaho, shortly after it opened. She visits the facility weekly without fail to play a card and dice game with residents. Linton’s contagious humor and enthusiasm is what residents enjoy most about her visits. Other events Linton has assisted with include sing-alongs, birthday parties and fair outings. She has recently begun one-on-one visits with many residents. “Sally’s upbeat and positive outlook touches and influences everyone who meets her,” added Deb Decker, activities director. “She is a wonderful woman and a great volunteer.” Tony Wirick Life Care Center of The Willows, Valparaiso, Ind. Tony Wirick has been volunteering at Life Care Center of The Willows in Valparaiso, Ind., for more than four years. He began People who volunteer steadily throughout their lives show a lower mortality rate, are more active and have lower rates of depression later in life. visiting the facility weekly while his uncle was a resident. Now Wirick assists residents with shirt protectors, delivers meal trays, busses tables or gets snacks and water. Many residents look forward to his continued visits. Wirick aids in any way possible, including grilling for special events, assisting with patient outings, planting and maintaining the facility vegetable garden, delivering homegrown vegetables and encouraging patients. “We all have been inspired by Tony’s giving of time and talent and genuine care for others,” writes Kimberly Scott, activities director. For those 55 and older, volunteering for two or more organizations can reduce mortality rate up to 44 percent over a five-year period over those who do not volunteer. There are many roles to be filled in long-term care facilities across the nation. Go out and volunteer today! Even as little as an hour per week is enough to mean the world to residents. Not only will you reap health benefits over the long term, but you will be positively impacting the lives of people in your community. The full report, entitled The Health Benefits of Volunteering can be downloaded at: http://www. nationalservice.gov/impact-our-nation/researchand-reports. For more information about how you can volunteer at a Life Care facility, contact your local facility today. 8 ommunity onnections: Bridging the Gap between Facilities and Communities By Christian McDonald, Activities Director at Life Care Center of East Ridge, Tenn. Inspiration comes from everywhere. At Life Care Center of East Ridge, Tenn., we are always looking for ways to bring the community to our residents and patients and our residents and patients to the community. Understanding that our residents are either going back home, to an assisted living center or will be staying with us, working with the community is not only valuable, but essential for our residents’ and patients’ well-being. 9 One such example of our symbiotic relationship with the community is our canning program. A while back, we heard about one of our sister facilities snapping green beans as an activity. It sounded like something that would provide real-world skills for our residents, while also being quite fun. Our residents absolutely loved it, and our Monday Canning for a Cause group has become a staple of our activities program. In fact, several area newspapers and magazines have done features on our canning program. Sometimes, we host a sale. Other times, we have a full chopping, dicing and slicing fest where we make everything from spice packets to barbecue sauce to peach salsa. Whatever we make, all of the food turns out to be delicious! In fact, we recently sold more than $100 worth of canned goods in two days. All of the proceeds either go to a chosen charity or to fund a big resident activity. Some charities we have supported include a local children’s hospital, the American Heart Association and the Alzheimer’s Association. One benefit of supporting local charities and community organizations is that they will often come to you with ideas. That was the case with our Operation Homefront partnership. Operation Homefront is an organization that helps families of soldiers. We adopt an active-duty soldier’s family each Christmas and ensure they have the Christmas they deserve. “Without Life Care Center of East Ridge, a military family here in Tennessee would not have had any Christmas,” Bill McDonald, advisory board member for Operation Homefront, said. “We thank Life Care’s employees and residents for taking a personal interest in the well-being of our military families. They truly made a real difference.” Community activities can be fun and helpful for team building as well. Chattanooga, Tenn., hosts the annual Children’s Hospital Dragon Boat Festival where local organizations race boats that hold 22 people. The event supports Chattanooga’s Children’s Hospital Foundation, an organization near and dear to the hearts of those in our facility. Our associates participate in the race themselves, while our residents help choose our group’s theme, decorations and even raise money for a local children’s hospital by selling canned and baked goods. “We are so grateful for Life Care Centers’ participation in the 7th Annual Children’s Hospital Dragon Boat Festival,” stated Ali Cobb, with the Children’s Hospital Foundation. “It’s great to see your residents support your efforts in raising money for the Children’s Hospital Foundation. More than $250,000 was raised, and we could not have done it without the community’s support.” Outings can also be an effective way to reach out to the community. Each summer, we take several of our residents to a local pond to fish. We have started inviting our sister facilities and local assisted living facilities to join us. Approximately 50 – 60 people from all across the area end up participating in our fishing outing. We are even able to recruit local youth volunteers for the outing, allowing them to connect with our residents. “I love going fishing,” said Marion Young, a resident of our facility. “I love the opportunity to get out of the building and meet new people. One of the youngsters even prayed for me while we were sitting at the table during lunch. I find my time with them inspiring.” Sometimes community outreach ideas can come from something as simple as owning a pet. We know how much our residents and patients enjoy having animals visit them, so we started a pet therapy program. Partnering with a dog trainer in the area, we started pet therapy training, allowing local pet owners to have their dogs become Canine Good Citizen or Therapy Dog International certified. I have even trained my dog as a pet therapy dog, and he visits our facility and sister facilities as well. The impact of having a pet visit our residents and patients makes such a difference in their lives. Youth programs are a foundation of our community outreach. We have partnered with several youth programs such as YouthWorks and Student Life, two summertime, church-affiliated programs that bring teenagers to visit and serve our residents and patients. We have gained such a good reputation that groups from all over the country, including New York, North Dakota and Texas, have come to serve at our Tennessee facility. Many high schools require community service hours for their students to graduate, and partnering with these schools can be a great way to bring in volunteers. This benefits not only our residents, but the high school students as well, many of whom come in thinking of volunteering as a “requirement” but walk away wanting to come back on their own time. We are also lucky enough to have many colleges near us. We invited one local community college to have their English classes help us write life histories of some of our residents. We offer several internships to junior and senior college students who wish to enhance their résumés. One college’s foreign language students teach a weekly Spanish class. Another local college provides one of their art students twice a week to help create art projects with our residents and patients. The families of our residents and patients are extremely impressed when they find out their loved ones are learning new skills such as Spanish or art. These are just some of the ways we have reached out to our local community. Our facilities are not just entities unto themselves, but rather an essential part of the community at large. You would be surprised by how many local groups, schools, churches and charities will want to work with you if you just reach out to them. Doing so will benefit your associates, the local community, and most importantly, your residents and patients. 10 The Bead Ladies of Brookfield By Julia Wilhelm, Life Care Public Relations Jewelry making isn’t just for fun at Life Care Center of Brookfield, Mo. What began as a craft project in September 2009 quickly grew into a success beyond what anyone predicted. Twelve ladies roll up strips of paper from church bulletins, calendars and magazines to create beads. They string these beads into necklaces and sell them for $10 each at the facility and craft shows to raise money for the activities program or charitable donations. With each necklace comes a small card titled “The History Behind this Necklace.” The final sentences read: “When you wear this, remember that it was made with lots of love. Tell our story, and know you just made a little lady feel special.” Giving back to the community is a passion for the Bead Ladies. Every year, they adopt a first grade class at Brookfield Elementary School. The ladies send Valentine’s Day cards and other holiday treats. The first graders are also given a pen pal from the beading group. “Because the group has adopted classes for four years now, many former first graders still come to visit the facility, usually bringing cards on Mother’s Day or Christmas,” says Connie Sevier, activities director. 11 The Bead Ladies’ love of children also touches associates’ families. The ladies use money raised from necklaces to purchase school supplies for children of associates. The contribution of crayons, backpacks and other supplies usually adds up to more than $500. The Bead Ladies help stuff supplies into backpacks and await the children coming to pick them up at the facility’s Back to School night. Christmastime is filled with giving for the Bead Ladies. Each member of the family receives a gift, purchased with profits from the necklaces. The Bead Ladies also participate in Operation Christmas Child. With help from the facility as a whole, 25 shoe boxes filled with toys for boys and 25 for girls are donated every year to children in impoverished countries. When springtime comes, the Bead Ladies help put on the facility’s annual Easter egg hunts: one for the adopted first graders and another for associates’ children. Money the group raises is used to buy Easter baskets, toys and candy to fill plastic eggs. Buying candy with money from necklace sales has also made Life Care Center of Brookfield a local hotspot for trick-or-treaters on Halloween. Sevier says the line for candy always reaches out the front door. “The group keeps my mind busy, my hands busy, and makes me feel like I’m giving back,” says Mary Keller, group member. Ethel Peaveler, original and current oldest member at 97, adds, “It makes me feel like I’m still part of the community.” Some of the Bead Ladies’ largest donations: • • • • $300 to Oklahoma tornado relief in 2013 $450 to Joplin, Mo., tornado relief in 2011 $200 to the local Humane Society $500 to an associate after a house fire The Sleep Doctor at Villa Manor Care Center By Tim Moore, Life Care Public Relations In skilled nursing facilities, insomnia can become a major issue. When residents first come to a facility, they are in an unfamiliar environment that has new sights, sounds and medications. They may also be experiencing many emotions caused by the move. Together, these things can make it difficult for a resident to get a good night’s rest. While insomnia can be treated with medication, some medications could be potentially risky for a senior. Side effects of medications could cause confusion and dizziness. Dr. Sing Palat, the on-site physician at Villa Manor Care Center in Lakewood, Colo., has created an insomnia program that places sleeping medication as the last resort. “We were concerned about the potential side effects of medications used for insomnia,” said Palat. “We also noticed an increasing number of patients being admitted from the hospital setting with prescriptions for insomnia medications.” Instead of prescribing medications, Palat and her team have created solutions that are much simpler. The flagship of their insomnia program is the Sleep Cart, which includes eye masks, ear plugs, lavender lotion, chamomile tea, a back massager and flashlights. Starting at 8 p.m., the Sleep Cart is wheeled through the building several times through the night. According to Palat, the chamomile tea has proven to be the most popular. “At one point, the chamomile tea was so popular that we ran out of it and had a resident complain that the Sleep Cart was not properly stocked!” laughed Palat. Many residents also enjoy the other amenities offered from the Sleep Cart. “I use the ear plugs every night. They help a lot,” said resident Rose Ginnow. The Sleep Cart is not the only solution being put into place at Villa Manor Care Center. If a resident specifically requests not to be disturbed at night, the associates respect the request as much as possible. The director of nursing even contacted the phlebotomy group that visits the facility and requested they draw labs earlier in the day rather than at night. In order to continually improve the program, the facility maintains a sleep log that tracks each resident’s sleeping patterns and allows nurses to write down which methods appear most effective. Since the launch of the Sleep Cart, 12 residents that had originally been diagnosed with insomnia have now been taken off of sleep medications. “Nothing is more gratifying than being able to help someone, and nothing is more frustrating than not being able to do so,” said Sara Stover, director of nursing for Villa Manor Care Center. “Having the Sleep Cart has given tools to our associates to help the residents get their much needed sleep.” 12 WHATEVER IT TAKES AND THEN SOME Kimberly Hill, transport aide and certified nursing assistant, Life Care Center of Sierra Vista, Ariz. When a resident lost her glasses and a thorough search didn’t uncover them, Hill contacted the local eyeglass store. A representative came to the facility with samples for the resident to try on. The resident chose two pairs, and Hill even paid for both. Sharlene Kinsey, transportation associate, Life Care Center of Gwinnett, Ga. A resident learned that her daughter was on life support and might not make it through the night. Kinsey had just returned to the facility for the day, and without hesitation, she took the resident to the hospital 40 miles away. Kinsey accompanied the resident into the hospital and provided emotional support as the resident said her goodbyes. Kinsey then took her to eat on the way back to the facility. Patty Martinez, unit manager and registered nurse, Life Care Center of Valley View, Idaho Martinez spent many hours helping a resident find a place to live after 13 discharge. She helped her acquire financial assistance for furniture and food, make doctor appointments and get to the bank. After her shift, Martinez even took the resident to her new place so she could walk through the space, offering safety tips and making sure the resident would be prepared to move in. Phil Pringle, physical therapist, Life Care Center of Greeley, Colo. One evening, the facility admitted a resident who became upset and started threatening the staff. Associates called the resident’s son to come help calm his father, but the son lived 40 minutes away. Pringle came to the rescue. He talked to the resident and walked with him to let him safely vent some of the frustration he felt with his condition. Pringle calmly explained his diagnosis and stayed with the resident until the son arrived. Catherine Freeman, licensed practical nurse, Life Care Center of The Willows in Valparaiso, Ind. Freeman went out of her way to make a memory book for one of the residents. She took many of the resident’s photographs home and made color copies, then put them together into a scrapbook for the resident to enjoy. Jeffrey Gates, certified nursing assistant, Rivergate Health Care Center in Riverview, Mich. One of Gates’ residents moved in with only one outfit to wear. After his day off, Gates came to the facility with shirts and pants for the resident and made sure all the clothing was labeled with the resident’s name. Debbie Sulpice, licensed practical nurse, Life Care Center of Ocala, Fla. One evening when Sulpice was working, one of her hospice residents told her she was warm. Sulpice brought a fan to help cool her off, then came back to check on the resident later. She sat with her for a while, held her hand and told her that she loved her. When Sulpice returned from her medication rounds to check in again, the resident had passed away peacefully in her sleep. When the family arrived, they gushed about how much Sulpice had meant to their loved one. Resident Voices My husband and I spent the day going around New York City. We ended up meeting Doris Day and Judy Garland on the same day! Viola Phelps, Life Care Center of Leominster, Mass. Babe Ruth. My brother Holi Correa played ball with him, and my husband was a baseball league manager at that time. So, of course, I got to meet him. Grace Carter, Hale Anuenue Restorative Care Center, Hilo, Hawaii Hank Williams Sr. I used to sit by him at the Grand Ole Opry. I also knew Patsy Cline. I met her at the Grand Ole Opry. Lester Flatt was my uncle, and I used to sit in the back and wait for them to come out on the stage. Jane Minnear, Life Care Center of Sparta, Tenn. The most famous person I met was the governor-general of Australia, Prince Henry, Duke of Gloucester. I was awarded the Distinguished Flying Cross. This was in 1946. He decorated me for this honor. A wonderful luncheon followed at his mansion. My father, Robert, and sister, Lynn, were present. I was an Air Force serviceman, and I served for Australia and England. Alan Fleming, Life Care Center of West Bridgewater, Mass. When I was in New York City on a music tour, I met Joe Biden. He enjoyed the blues music we played. Stuart Hoffman, North Walk Villa Convalescent Hospital, Norwalk, Calif. The most famous person I ever met was Sam Walton. I was working at a local Big K that was changing to a Wal-Mart when an older, small man dressed in regular clothes and a Wal-Mart shirt came up to me and asked if he could help me. As he was leaving, he said he was going to go ask if anyone else needed help – very nice man. He didn’t tell me who he was at that time. Not long after that, they announced that Mr. Walton was in the building and wanted to talk with the staff. To my surprise, Mr. Walton was the man that helped me. As all the big wigs from the corporate office were leaving in their limos, Sam Walton got into an old, broken-downlooking truck. I was amazed to see this normal man in normal clothes and old truck was worth millions, and how kind and hard-working he was! Steven Williams, Life Care Center of Tullahoma, Tenn. Elvis Presley. I was auditioning for a part with the studios, and Elvis asked me out. I said, “No,” of course. Joanne Degole, Life Care Center of Kona in Kailua-Kona, Hawaii My neighbor in Anacortes, Wash., was Burl Ives, who liked to treat the dogs in the neighborhood to hot dogs. My dog would always take advantage, so I got to meet Mr. Ives many times as a kid by getting my dog from his yard. He was a very nice, gentle and kind man. He had the most beautiful blue eyes. They were very striking. James K., Life Care Center of Skagit Valley, Sedro Woolley, Wash. On a summer vacation in Cape Cod, my husband accidentally bumped into Jackie Onassis. This was in a general store in Centerville. Jackie was purchasing cookies for Caroline and John John. We have family movies with Jackie O. and children included. Barbara Roberge, Life Care Center of Acton, Mass. I met Steve McQueen in Wendover, Nev. I was a pit boss at a casino there. He was the most fantastic person ever. Richard “Allan” Jones, Life Care Center of Post Falls, Idaho I worked in Chicago at an exclusive restaurant called Carter’s, on the south side, during World War II. A younger Who is the most famous person you have met? Lawrence Welk came in and sat with a few of his friends at my table. I waited on him and his group. Rose Urani, Life Care Center of The Willows, Valparaiso, Ind. I met Vince Lombardi while playing under him for the Green Bay Packers. He was the first coach to win two Super Bowls. I also was a player on that Super Bowl team in 1966. David Hatchcock, Life Care Center of Old Hickory Village, Old Hickory, Tenn. The most famous person I met was Burt Reynolds, because he lived in Jupiter, Fla., on a ranch west of town. If you ran into him, he always took time to speak– especially to little old ladies. He had a liking for old ladies. My two sons did some work for him on his ranch years ago. Carole Jarrett, The Gardens Court, Palm Beach Gardens, Fla. I met Helen Keller at a symposium in New York. My daughter arranged for the meeting because I wrote a thesis in college on the many accomplishments of Helen Keller. It was very memorable. I was inspired by Helen’s works and how she continued as a pioneer for people with disabilities. Helen is a mentor to many deaf/blind people. Joan Kinville, Life Care Center of Acton, Mass. 14 Congratulations! Josh Sosebee, volunteer at Life Center of East Ridge, Tenn., has been named Young Adult Volunteer of the Year for 2013 by the American Health Care Association. He will receive the award at the organization’s annual convention in October 2013. Find out more about Sosebee in the President’s Message on page 2.