the jamp chronicles
Transcription
the jamp chronicles
THE JAMP CHRONICLES Introduction • Overview of key event in 1990 Seattle GIS implementation: $11 million Federal lawsuit • Describe project setting • Review lawsuit chronology • Summarize outcome • Caveats ! THE JAMP CHRONICLES All Systems Go – JAMP Project Setting • Cast of thousands, clamoring for GIS • Key JAMP players: city, GIS Consultant, subcontractors • Business case: eliminate/reduce duplicative mapping tasks; single base map for all departments • Project planning and design THE JAMP CHRONICLES All Systems Go – JAMP Project Setting City of Seattle City Light Engineering Water GIS Consultant Conversion Sub MBE Sub WBE Sub ESRI THE JAMP CHRONICLES All Systems Go – JAMP Project Setting THE JAMP CHRONICLES All Systems Go – JAMP Project Setting • First task: Common Land Database (CLDB) Creation • Cadastral map conversion: 600+ quarter-section maps; subparcel detail level including annotation • Conversion work flow: city source maps a GIS Consultant a Conversion Sub aQC a City QC • Timeline ! Resources ! Cost ! Expectations ! THE JAMP CHRONICLES All Systems Go – JAMP Project Setting THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit “Everything’s about the same here. How are things with you?” THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • CLDB Pilot: six quarter sections by Conversion Sub • GIS Consultant PM shuffle • Multiple pilot deliveries and rejections • Schedule slippage • Termination of Conversion Sub by GIS Consultant THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • Conversion Sub filed $11 million claim, U. S. District Court, Western District of Washington • GIS Consultant filed countersuit • Other project participants not parties to suit, but were affected • Replacement vendor (Conversion Sub 2) hired • Rewind and restart project • “Houston, we have a problem.” THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit City of Seattle City Light Engineering Water GIS Consultant Conversion Sub MBE Sub WBE Sub U. S. District Court City of Seattle City Light Conversion Sub Conversion Sub 2 ESRI Engineering Water GIS Consultant MBE Sub WBE Sub ESRI THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • Lawsuit players: plaintiff, defendant, attorneys, court • Project schedule, budget, credibility? • Future work prospects for GIS Consultant? • Conversion Sub performance bond (~$800,000) • Conversion Sub 2 mobilization • Another GIS Consultant PM shuffle THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • “A contract is a rule and can be enforced, just like any law…A contract is a legally enforceable meeting of the minds – a mental condition. This mental condition is manifested by words – oral or written – by actions, or by both words and actions…” (italics mine) * • Discharge (termination) by ‘breach;’ i.e., breach of contract. One party [allegedly] fails in a material way to perform.* • Damages and other remedies * From Business Law, Robert W. Emerson, J. D. THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • “[discovery]…probing into all evidence that is admissible in court and all other information that could lead to admissible evidence.” * • Discovery includes interrogatories, document production, depositions • The JAMP lawsuit resulted in many depositions involving the City of Seattle, the GIS Consultant, the Conversion Sub, the Conversion Sub 2, and PlanGraphics. * From Business Law, Robert W. Emerson, J. D. THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • Trial had many bizarre sidebars, for example: • Middle of the night angry phone calls • Third-party attempt to recruit GIS Consultant PM • Conversion Sub 2 threatened to join plaintiff unless GIS Consultant committed to hiring them for ongoing/future City of Seattle work • Seattle law firm attorney for GIS Consultant was previously employed by Colorado law firm who represented Conversion Sub 2 THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • Trial outcomes are many… • Settlement • Motions and summary judgment • Dismissal • Final judgment by court THE JAMP CHRONICLES Into TheVoid – JAMP Lawsuit • This trial consumed more than a year • Summary judgments by the court were favorable to the defendant (GIS Consultant) • Plaintiff (Conversion Sub) made several settlement proposals, all of which were rejected by defendant • Final damage awards were in defendant’s favor, but less than envisioned • No final summary of costs incurred by all parties (that I am aware of) THE JAMP CHRONICLES Recouping and Regrouping – the Aftermath • GIS Consultant eventually finished JAMP contract with major QC effort contributed by city staff • GIS Consultant was awarded some additional Seattle projects, and lost to competing vendors on other Seattle work. • GIS Consultant staff who worked on JAMP are now employed at the City of Seattle, King County, private sector, or elsewhere. • Seattle overcame this initial challenge and continues to build on many GIS successes since 1991 THE JAMP CHRONICLES Recouping and Regrouping – the Aftermath • Lessons learned? ! or…mistakes made. • What mistakes did we make and should not repeat? • Critical assessment of agency (buyer) source materials • Realistic qualifications-based selection (QBS) • Project cost established by industry average, not low-bid process • Fact-checking on vendor resources • Up-front specs development/testing as part of vendor ramp-up THE JAMP CHRONICLES Recouping and Regrouping – the Aftermath • Project management basics • Documentation, document management, change management • Schedule v. budget v. work completed • Communication, collaboration between prime and sub • Divide between technical staff and executive-level • Candid assessment of the true cost of GIS implementation, and the true cost of an off-course GIS implementation