June 2016 - Hampton Roads REALTORS® Association
Transcription
June 2016 - Hampton Roads REALTORS® Association
hampton roads REALtor ® Vol. 37 ~ Iss. 6 JUNE 2016 Published for Members of the Hampton Roads REALTORS ® Association Business doesn’t take a vacation (but you should) PLUS: COMMERCIAL INTEREST IS HIGH; REALTORS ® HAVE A HEART FOR GIVING BACK; JUST WHEN YOU THOUGHT YOU KNEW TRID; GETTING THE MOST BENEFIT OUT OF NETWORKING GROUPS Tr 7.8 Pr Co Let’s work together to help more buyers achieve their goals Recommend Wells Fargo Home Mortgage Your goal is to turn buyers into homeowners. Our goal is to provide financing to make that happen. And, as the nation’s #1 residential mortgage lender, we provide a wide array of products and programs. So no matter what your client’s home buying goals, we can help you by providing financing options to meet nearly any homebuyer need. • A wide selection of conventional loan programs • Fixed- and adjustable-rate mortgages (ARMs) • Mortgage options with built-in renovation financing • PriorityBuyer® preapproval • The attentive service of knowledgeable mortgage professionals • Purchase loans including FHA and VA programs No other lender is as dedicated to delivering quality products and services to you and your clients as Wells Fargo Home Mortgage. We’re ready to help you put buyers into homes. Contact your Wells Fargo Home Mortgage branch today. Virginia Beach — Independence Boulevard 757-493-4111 Newport News — Thimble Shoals 757-873-3308 Virginia Beach — Laskin Road 757-448-6720 Kill Devil Hills, NC — Croatan Highway 252-441-7610 Chesapeake — Greenbrier Circle 757-420-6162 Elizabeth City, NC —- Main Street 252-331-6221 This information is for real estate professionals only and is not intended for distribution to consumers or other third parties. Information is accurate as of date of printing and is subject to change without notice. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2015 Wells Fargo Bank, N.A. All rights reserved. NMLSR ID 399801. AS1065613 Expires 08/2015 p. 2 HAMPTON ROADS REALTOR ® • JUNE 2016 CONTENTS hampton roads REALtor ® FEATURES 6 Advocacy doesn’t take a vacation 18 You can take a vacation as long as your business does not. 7 Business doesn’t take a vacation (but you should). Just be prepared. 20 Being “one” means you can never take “it” off 8 Wiping clean the mental chalkboard 22 Getting the most benefit out of networking groups 9 Commercial interest is high 10 You deserve a break today 24 Time off: make time by having consistent practices and processes in place 11 The Great I am one® Travel Giveaway 25 Chip Dicks in the HRRA house! 12 Government Affairs heats up with Spore presentation 26 REALTORS®, you deserve some relaxation 13 REALTORS® Have a Heart for giving back 29 Ready to conquer the real estate market (ethically, of course) 14 Trading in corporate America to put yourself first 15 Just when you thought you knew TRID… IN EVERY ISSUE 4 From the Chair 5 A Picture is Worth 1,000 Words 11 I am one® Supporter of the Month 16 Calendar of Events 17 Calendar of Education 21 HRRPAC Spotlight 28 Legal Corner 30 Welcome New Members 5 11 13 25 advertisers Cox Real Estate Program - 29 EastWest Communities - 19 Fulton Mortgage - 31 Kirbor Homes - 28 NewTowne Mortgage - 23 NHRA - 27 Pilot Media - 10 The Real Estate Printer - 25 Landmark Title - 32 Wells Fargo Home Mortgage - 2 HAMPTON ROADS REALTOR ® • JUNE 2016 p. 3 FROM THE CHAIR: Downtime is the treasure you seek Are you one of those people who hardly ever says “no”? Do you love getting involved and being active in all kinds of ventures? Do you catch yourself thinking or saying “I’m so busy”? Or wanting to just scream, “I don’t have enough hours in the day”? Perhaps you’re yearning for more time with family or friends, more vacation time or more time at the gym. How is it that the faster we go, the farther we fall behind? It’s true. Our schedules are loaded. We are ultra-connected at our fingertips via smartphones, and now we have smart cars, portable offices and can be reached 24/7 virtually anywhere in the world. We travel by jet, visit drivethru restaurants, use FedEx and shop with a click. Our society has accelerated, and we want everything instantly and everything done instantly. A decade or two ago, we assumed that these time-saving inventions were going to free up our time, but they have done quite the opposite. They have allowed us to cram more into our day. People complain about how overloaded, busy or stressed out they are, all the while looking for a faster computer or the sharing of news instantly on social media. Becky Claggett, ABR, CRS 2016 HRRA Chairman of the Board The Eagles had a song, “Life in the Fast Lane,” that said, “Life in the fast lane, surely make you lose your mind… ,” and we certainly don’t want to lose our mind (or control or anything else), so how do we prevent this? First, I think we have to take an analysis. Consider the following: Are you busier than ever? We think we are working more than ever when, in reality, we work less than we did in the agrarianindustrial economies. Consider that feeling busy or frantic might be part of your everyday life. Whether you’re constantly rushing from place to place or feeling weighed down by your to-do list, it’s easy to think that you don’t have enough hours in the day. Perhaps becoming more organized or working at creating more balance in your life is the answer. Try to simply quit telling yourself how busy you are! Do you take time for yourself ? Do you take time to read a novel, converse with a friend, listen to music or take in the arts? Try it occasionally (or regularly); you may be surprised. Do you plan vacations (and take them)? Not everyone (continued on page 9...) Thank You to our 2016 HRRA Partners PLATINUM SILVER COPPER p. 4 HAMPTON ROADS REALTOR ® • JUNE 2016 BRONZE AMBASSADOR HAMPTON ROADS REALTORS® ASSOCIATION Chairman of the Board: Becky Claggett Chairman-Elect: Sherry Maser Vice-Chairman Finance: Nikita Houchins Immediate Past Chairman: Rusty Hulett Executive Committee: Terry Gearhart, Jennifer Cool, Gary Lundholm DIRECTORS: Dayla Brooks Mark Edwards Tonya Feamster Terry Fraley Elaine Griffin Cindy Hawks Betsy Hughes Jimmy Jackson Jeremy Caleb Johnson Kimberly Plourde Carolette Reisner Margaret Richardson Maily Roberts-Jacobs Sherry Snyder Jessica Whitt HAMPTON ROADS REALTOR® MAGAZINE Approximately 3,800 copies of each issue of the Hampton Roads REALTOR® are published monthly by the Hampton Roads REALTORS® Association, Inc. (HRRA), 638 Independence Parkway, Suite 100, Chesapeake, VA 23320. HRRA reserves the right to edit or refuse all submissions for publication. HRRA reserves the right to receive royalties from some programs and services. Views and advertising expressed in this magazine are not necessarily those of, nor endorsed by, HRRA. The Hampton Roads REALTOR® is created for the members of HRRA by Organization Management Group, Inc. (www.ManageGroup.com). Editors: Victoria Hecht [email protected] Kim Breeding-Mercer [email protected] Advertising Sales: Connie Hedrick, [email protected] Design/Layout: Kim Breeding-Mercer Copyright © 2016 Hampton Roads REALTORS® Association; all rights reserved. HAMPTON ROADS REALTORS® ASSOCIATION I am one. ® A Picture is Worth 1,000 Words Recent photos of HRRA members and events HRRA’s convention hits a homerun! REALTOR® Experience 2016, HRRA’s Convention & Expo, scored all three on April 14. The inaugural event, presented by the association’s New Homes and Affiliate councils in conjunction with Alpha College of Real Estate, was held at the DoubleTree by Hilton Norfolk Airport Hotel with hundreds of members in attendance. Kicking off the full day of networking, enlightenment, and a vendor and new homes show was a presentation by Mark Allen, vice president of association industry relations for Move Inc. and the operator of Realtor.com. Other events included a meeting of the Women’s Council of REALTORS® and the REALTOR®/Lawyer Committee, featuring attorney James T. Lang with Pender and Coward and city of Norfolk certified lake manager David Rosenthal, who explored the topic “Waterfront Homes – Special Considerations From Being on the Water: Riparian Rights and Water Supply Reservoirs.” Rounding out the afternoon was the “Secrets for Success” panel of award-winning REALTORS®, who shared their best practices for sustainable businesses. Attendees also unwound, networked and learned more about HRRA’s Affiliate members during the Tools for Success Vendor Expo and Lunch. And, yes, they took home lots of great swag and door prizes from the exhibitors, including HRRA’s own “I am one®” campaign. Thank you to all for coming out in support of this first-time event! – Victoria Hecht, HRRA Communications and PR Specialist HAMPTON ROADS REALTOR ® • JUNE 2016 p. 5 Advocacy doesn’t take a vacation Ron Lovell HRRA Local Government Affairs Director Gordon Dixon HRRA State Government Affairs Director As you are reading this, do you realize HRRA’s Government Affairs Committee members have visions of snow, ice and hot air in their minds? Seriously. Your committee members have been looking over and deliberating on HRRA’s legislative policy agenda for 2017. As you know, the Virginia General Assembly won’t meet again until January 2017, but the Virginia Association of REALTORS® and your Hampton Roads REALTORS® Association are working on advocacy issues right now so we have the ideas and concepts in the right position. Advocacy does not take a vacation. It is a constant rhythm of drum beats, notes and support from many areas. Advocacy has many definitions and forms. While the method of HRRA’s advocacy may evolve over time, one fact remains the same: As housing and private property rights advocates, we have identified major issues. Advocacy is a process of putting our views in front of the public and decision makers, and our goal is to EDUCATE, ENGAGE and CHANGE. As we see it, there are 10 basic steps to advocacy, and we would like to go through them with you now. Step 1: Bring people together. We bring together REALTORS® to act as a common voice. Despite their diverse backgrounds we can also bring local government, builders, developers and other business groups to focus attention on a key issue. p. 6 HAMPTON ROADS REALTOR • JUNE 2016 ® Step 2: Identify and prioritize your “issue.” There are lots of issues out there, and you need to develop a laser focus, because you are vying for policymakers’ time and attention over everything else they’re being presented with. Focus on a VAR and HRRA are working on advocacy issues now to prepare for 2017. limited or even single-most- important issue, and don’t “water down” your efforts with other issues if you can help it. Step 3: Develop your objective. What is the solution or outcome we are looking for? If we know that, then we are halfway there to developing our path for advocacy. Step 4: Research and get the facts. When discussing policy, facts matter, and accurate facts will often trump emotional issues. With the correct facts, you can make a strong case for the achievement of your objective. By looking at the facts, you will also identify the weaknesses. Work with your collaboration partners to confirm the data and collect other data, because that is what coalitions do. Step 5: Identify your target area. You need to be smart about “who” you send your message to. While the media is important, it is not the final decision maker. Step 6: Identify the decision process. After the “who,” you need to know “what” and “when.” Additionally, understand the decisionmaking process and the timeline. Are there particular steps you need to go through before the decision maker is ready to deliberate? Step 7: Identify your allies, and build a coalition. You are much more likely to be successful when working together. Different backgrounds provide different perspectives and a sense of community to your message. That is important as the decision maker is trying to figure out how many people or groups are impacted by your issue. Step 8: Determine your method of delivery. As agents good at marketing, you know there are multiple ways to reach an audience, and you need to figure out which method will work best. Technology has taken over this space, but don’t forget the advantages of wearing down “shoe leather.” Meeting face to face will help your cause and enable you to read the body language like no email every will. Step 9: Review, evaluate and adjust. Just like you do in your yearly plans, you need to take a moment to assess where you have been successful and where you need to make (continued on next page...) Business doesn’t take a vacation (but you should). Just be prepared. Margaret Richardson Member, HRRA Board of Directors If you ever hit a slow patch where your buyers are lethargic and your listings aren’t showing, the solution to kick-start activity is to go on vacation. It works every time! Your buyers will suddenly find the home of their dreams, and you’ll get multiple offers on at least one of your listings. While this is great for your bank account, it often leads to unwelcome stress, plus you may get eye rolls from your travel companions. However, with a little preparation, you can likely enjoy your vacation and keep business going. Step one to a successful holiday: A few days before you leave town, let your buyers and sellers know your departure and return dates. Give them expectations regarding how you will be able to communicate with them and what they should expect your response time to be. If you are going overseas or on a cruise and will not be able to communicate, let them know that. Give them a name, number and email address of an agent who will handle your business while you’re unavailable. Try to establish a buddy system with another agent in your office who has a similar work ethic. Work out mutually-agreeable terms to assist each other during your respective vacations. Prior to your departure, set up an automatic email response that Don’t allow vacation to burn you out. alerts your contacts that you’re on vacation. Within this response, include the date that you will return to work, the frequency that you will respond to emails and your buddy’s contact information in case one needs immediate assistance. You don’t want to lose a sale because you didn’t give your buyer guidance during your absence. Secondly, personalize your voicemail with similar information. Finally, before you leave your office, make sure that you give your buddy a contact information sheet for each of your transactions. Include any showing instructions, CBS codes, and buyers’ and sellers’ phone numbers. Put a copy in your broker’s files, and let your office administrator know that it’s there. Once you are underway, explain to your travel companions that you have taken every precaution to limit the amount of time you will spend working. But also tell them that you will probably have to take time each day to answer emails and return phone calls, and that you appreciate their patience because business doesn’t stop during vacation. You may find that one of your contacts decides he or she needs to immediately list or buy a house during your absence. If this occurs, you have a decision to make: Will you spend a significant time away from your companions and work the deal or refer the deal to another agent and continue with your excursion? It can be difficult and painful to refer the business to another, but keep in mind that it’s healthy for you to take time off, reflect and rejuvenate. Don’t allow vacation to burn you out. ⌂ (Advocacy, continued from previous page) corrections. All plans need adjusting. Meet with your coalition and group on a regular basis; this will help everyone stay on the same page. Step 10: Celebrate successes. Advocacy is a process, it is not a single activity, and it evolves over time. Don’t get discouraged that your issue failed on the first attempt. Assess where there were victories, and recognize that this helps advance your cause a bit further than you were just a few months ago. Keep at it, because advocacy works! ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 7 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce sit amet metus nec tortor efficitur cursus. In blandit elementum tempor. Sed volutpat tempus % malesuada. Aenean sit amet purus sem. Quisque at Ů scelerisque massa. Fusce vulputate nulla sit amet elementum pulvinar. Aenean ultricies a lectus a mollis. Proin hendrerit # quam id est dictum ultrices. Mauris nibh elit, efficitur vel ante eget, placerat lobortis purus. Pellentesque non feugiat Ř nibh. Integer luctus elit enim. Shewling Moy Chair, Government Affairs Committee and 2015 Rising Star of the Year Award Aenean at dui cursus, sodales nibh. Vivamus quis sem sed @ neque blandit, & tempus urna. ante mattis sagittis id at ® Nulla rhoncus blandit neque quis ante. Integer suscipit risus / risus vitae sagittis gravida, { £ diam orci vulputate sem, in lacinia dolor neque vel risus. ¢ aliquet nulla. Aenean nec neque ut enim aliquam vestibulum ± non pellentesque ante. Nullam interdum consectetur eros. Aliquam blandit nisi vitae mi lacinia, non lobortis lectus bibendum. Suspendisse vehicula pretium feugiat. Ut sodales non lacus vel facilisis. ¥ Pellentesque rutrum sed √ tortor in blandit. Œ § 85 Curabitur non tincidunt leo, ut facilisis erat. ? Vestibulum ac sem ultricies, et dignissim Praesent fermentum, mi sed elementum orci risus, porta velit aliquam. Integer a enim efficitur imperdiet, leo purus congue orci vehicula eu. Proin vel diam consequat sollicitudin neque, ut tincidunt laoreet, purus vel pretium 79 bibendum id eu 13 metus quam vel sapien. 4 Donec euismod, sapien velit sagittis nibh, at semper odio urna ut nisl. Proin semper, a tempor leo, consectetur 2 Wiping clean the mental chalkboard commodo. In non finibus ex. Etiam at lorem blandit, ¶ 3 porta sem ullamcorper, lobortis Standing a few feet back from a blackboard, I am uncertain what I am looking at. The board is full of words, phrases, quotes, paragraphs, sentences, diagrams and charts, and I am baffled by it. The board seems like a mess of white-chalk chaos. Nothing on it makes sense, just like my brain when I get overloaded with the activities of everyday life. This happens to me frequently with the abundance of daily tasks, projects, events and meetings of daily life. With my job as a compliance broker and agent, volunteer work and personal life, life can seem overwhelming. Days and nights are overflowing with activities, multicity travel, out-of-town meetings and training seminars. After weeks or months of all that commotion, my brain and body feel like that blackboard. Sometimes I have no idea what I have taken in, where I have been, and what is left to do or not to do. Ouch! At that point, I want to take a break away from my life. Ah, maybe a vacation is the answer! Vacation is defined by Merriam Webster as “an extended period of recreation, especially one spent away from home or in traveling.” After a few days off, I can return to the mayhem with a fresh perspective on my job, relationships and life. It’s as if that blackboard has been erased clean of the white chalk of confusion, and I can start with a clean board. I am ready to take “IT” on! p. 8 HAMPTON ROADS REALTOR ® • JUNE 2016 As real estate agents, most of us operate independently and likely do not have a backup. Some of us are fearful to be away from our business for any period of time. An unpredictable adverse occurrence with an ongoing transaction might take Yes, find time to empty out your muddled brain! Erase that cluttered blackboard. place in our absence. Clients might feel that their transactions are on hold. Who will answer questions that the lender has? What if the termite report is not clear or the repair work does not meet the client’s expectation? Lessen the turmoil by building relationships in your office and expanding your network. Identify individuals you can trust with your business. Look for a mentor, partner or team that can function as a backup. Make this a priority! In the event of unexpected absence or a scheduled break, having an established backup can make a huge difference in lessening chaos. Others can step in and look after your busi- ness with ease, if needed. Often we feel that a particular real estate transaction or another aspect of our business might not be able to survive if we take a vacation or are unexpectedly absent. But all of us need to have a break every now and then. A vacation will provide new-found energy and a new perspective. You will return and be able to work harder and smarter with a happier and healthier body and mind. Yes, find time to empty out your muddled brain! Erase that cluttered black board. Rearrange the content. Get a fresh start. Schedule a formal break on your planner; make vacation a routine priority. You work hard and have earned a time of “clarity.” When WAS the last time you took a vacation? ⌂ Commercial interest is high Terry Fraley, CCIM, MRP, ABR, SRS Chair, Commercial Alliance It’s true! Interest in commercial real estate is very high, and real estate offices are seeing the positive impact of adding commercial real estate to their portfolios. Leasing and managing commercial property interest has increased as well. Taking older buildings and breathing new life into them is again on the rise, with Norfolk, Suffolk and Hampton all offering good examples. Shoppers are still moving out of malls and into standalone stores (the Harbor View area in Suffolk is an example of standalone increase as Chesapeake Square Mall continues to decline). And while lending practices have tightened a bit this year over last year, according to CoStar Group (costargroup.com), these policies haven’t stopped demand for office, industrial and special purpose properties. Make sure to build your commercial work relationships with lenders, attorneys, inspectors, etc. Theses contacts will help guide you and your client through the commercial-buying and -selling process. Taking older buildings and breathing new life into them is again on the rise. So far this year the Commercial Alliance has held the Discover Commercial Real Estate course twice here at HRRA. Next we are also offering a June 29 workshop on fire insurance and safety in commercial buildings, featuring three guest speakers, at Great Bridge Dry Cleaners in Chesapeake. A guided facility tour will follow the presentation. The host site is a state-of-theart facility with a beautiful conference room. We will hold workshops throughout the year. One of our upcoming workshops will be Commercial Buildings Anatomy 101. (Stay tuned for details.) Find out what’s under the ceilings and behind the walls. What do load-bearing and flex space mean? All this and more is coming your way. Remember, success starts with you. Get out there and make a positive difference in the commercial real estate market! ⌂ (Downtime, continued from page 4) loves vacations. Some simply loathe the idea of forced relaxation! Others worry about being away from their business (or, worse, try to vacation and do too much business to the dismay of their family and friends, who feel like they never take a break). Do you take a moment twice a day at your desk or in your car? Often we forget to take a micro break or a few minutes to clear our mind, relax, meditate or whatever it is that will bring you Zen. Take a break! You can do it right at your computer. Go to calm.com, rainfor.me, or similar sites and apps designed to help you relax and find your moment(s) right at your desk. Or just do nothing for two or three minutes! Do you schedule downtime from technology? Gardening, swimming, catching a movie, attending a soccer game (without your phone)? Watch the sun rise or set…and breathe! The “American Dream” may just be the culprit of our 24/7 work culture. We believe that hard work makes dreams come true, and we want that pinnacle of success. But as we work toward that dream, and we continue to charge faster and produce more, take a moment to assess yourself and spend some time in the five categories above. Look for your peace, your moment to slow down. It’s there like a buried treasure, but you have to find it. ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 9 You deserve a break today Carol Rasberry Millis NMLS# 111994 Atlantic Bay Mortgage Group Because the real estate business is a 24/7 career with clients reaching out to you around the clock, you may feel like you can’t take a vacation. That’s understandable. You don’t want to let anyone down. You take pride in the fact that you are responsive to your clients’ needs. However, you work hard and you do deserve to take a vacation. With some planning and help from your team, you can take time off. It’s often said that “team” stands for “together, everyone achieves more,” and even if you do most of your work solo, you still have a team behind you. You have your lender, settlement agent, fellow agents and possibly even an assistant. Rely on them to help you. You’re no good to anyone if you burn out, right? Here are some tips to make sure you can have time off without feeling like you are turning your back on your customers. Plan ahead. You know when business is the craziest—the summer. Plan your vacation during slower times. If your children are a factor and a summer vacation is HRRA I am one the only option, make sure you start telling people when you are going on vacation as soon as you know. Block it off on your calendar. Set deadlines for when you need to have things done before you go. The word “vacation” needn’t be taboo in real estate. Ask for help. This is where the “team” comes in. As a mortgage banker, I know just how important the closing is to you and how important deadlines are. Those with whom you work will make sure that things keep moving smoothly while you are out, such as scheduling the closing before or after your return. Communicate. Be up front with your clients and business partners about when you are (and are not) available, and let them know ® A Great Opportunity for HRRA Members Don’t miss your chance to participate in the HRRA I am one co-op ad running the 3rd Saturday of every month in Home + Living.* ® Please email the below information to [email protected] $ 99 per month Deadlines: Space & Ad Material: Tuesday prior to pub Would you like to run monthly only? or Reserve space to automatically renew? • Your Name & Phone Number • Company Name • Headshot Ads Go To Press: *Must be a HRRA member to participate. 3rd Saturday • p. 10 HAMPTON ROADS REALTOR ® • JUNE 2016 whom they can talk to in your absence. If you will have access to email or phone, establish hours when you will return calls or check messages. Explain to all that this is for emergencies only and make sure you set up out-of-office messages on your devices and accounts. Anticipate. Have a contingency plan for emergencies. In other words, have a back-up plan for your back-up plan. If you’ve asked a fellow agent to help you out, ask who that person’s back-up is in the event he or she gets sick or has a conflict. Celebrate. When you get back, thank everyone who helped you, and pat yourself on the back for being able to take a break and have everything go smoothly in your absence. Celebrate with an informal brunch or coffee break with those who helped you. A souvenir from your trip might be a nice touch, too. The word “vacation” needn’t be taboo in the world of real estate. With some proactive thinking and the support of your colleagues, you’ll be able to relax and achieve work-life balance. ⌂ Thursday prior to pub Publishes: T T ® m o a n I “ e t a ” e r G l Giveaway e h ave r Wear it Share it WIN IT l's Apri r e Winn Our April monthly winner is Marie White Bogue of Century 21 Nachman Realty! Congrats, Marie! The drawing resets with each month, so keep those entries coming, REALTORS®! Snap a picture of yourself with a piece of “I am one®” swag, then upload it to the HRRA or “I am one®” Facebook page for the opportunity to win a TRAVEL VOUCHER for seven days at one of hundreds of destinations worldwide, plus other prizes, courtesy of HRRA and our contest sponsors. Good luck! Thanks to our PRIZE SPONSORS THE RULES: One entry per photo per month. Enter as many photos as you’d like per month, but each photo MUST be different. Entrants may not use the same photos from month to month; each photo may be used only once. HRRPAC contributors automatically receive a second entry per month. A monthly finalist will be drawn at the end of each month. At the end of the year a winner will be drawn from the monthly finalists and awarded the trip voucher and other GREAT “I am one®” TRAVEL GIVEAWAY prizes. DISCLAIMER: By posting your photos to the HRRA and “I am one®” Facebook pages, you grant permission for that image to be used on HRRA’s social media platforms or website and in its publications or other printed materials. Neither HRRA nor the contest’s Affiliate sponsors will be held responsible if the winner does not redeem the trip voucher. Upgrades to the awarded trip voucher are at the winner’s discretion and financial responsibility; neither HRRA nor the contest’s Affiliate sponsors will be held responsible for winner-selected upgrades from the awarded voucher. He’s got that IAM1 “swag-ger” I am one. ® Terry Fraley, CCIM, MRP, ABR, SRS, has a big heart for commercial real estate as HRRA’s Commercial Alliance chair, but he also has a fondness for the “I am one®” campaign. Whether he’s instructing a course at HRRA, attending a committee or council meeting, extending association greetings at the annual Commercial Alliance Awards or hopping on the bus for REALTOR® Day on the Hill, this managing broker for Century 21 Nachman Realty’s new Ghent office is sporting his blue “I am one®” button or gold pin. We’d say he is proud to always proclaim his “I am one®” spirit, and for that he’s our June “I am one®” Supporter of the Month. Thanks for setting a great example, Terry! REALTORS®, do YOU have the “swag-ger”, too? Wear and share your swag here, there and everywhere! HAMPTON ROADS REALTOR ® • JUNE 2016 p. 11 Government Affairs heats up with Spore presentation It’s fitting that May’s Government Affairs forum was held on Cinco de Mayo, because both the topic and gathering were hot, hot, HOT! Just because Jim Spore recently retired as Virginia Beach city manager after 24 years (making him one of the longest-serving city managers in the nation), he hasn’t stepped away from serving others or the community. Today, he’s president and CEO of Reinvent Hampton Roads, which launched as the Hampton Roads Community Foundation’s regional economic competitiveness initiative in 2012 and, today, is its own nonprofit entity. Attendees learned about the organization as Spore shared its goal of finding an “aspirational strategy that embraces our region’s traditional employment sectors while also attracting and nurturing new employers, entrepreneurs and industries,” and noted the key role that real estate plays in achieving this. Attendees had many questions for Spore about the role Reinvent Hampton Roads will play in our region’s growth. According to research completed by the nonprofit in 2014, in order to create more and higher-paying jobs, diversify the economy (for example, less reliance on the military, port and tourism) and “create a culture where entrepreneurship can thrive,” it is imperative to “fundamentally alter the region’s economic profile and performance over time.” According to metrics provided by Spore during the presentation, Hampton Roads ranks near the bottom in employment growth when compared to similar-sized metropolitan areas across the United States. To attain “actionable solutions,” current projects under way include REAP (Regional Export Acceleration Program), shovel-ready building sites, industry clusters, workforce development and identification of collaborative projects, among others. Spore estimated that Reinvent Hampton Roads’ efforts would see resulting job creation in three to five years. Learn more at reinventhr.org. Thank you to Affiliate sponsors Chip Simkins of OVM Financial and Brad Brinke of ProCraft Home Services for providing lunch and to generous Affiliates in attendance who brought door prizes. (We even saw bottles of salsa going around the room. Olé!) – Victoria Hecht, HRRA Communications and PR Specialist p. 12 HAMPTON ROADS REALTOR ® • JUNE 2016 REALTORS® Have a Heart for giving back Sherry Snyder, ABR, SFR, e-PRO Chair, Resale Council “REALTORS® Have a Heart,” teamed with HRRA’s signature “I am one®” REALTOR® pride and awareness campaign, is a REALTOR®-member volunteer opportunity that I am very excited to announce. We’ve all heard the common misconception that real estate agents do very little work and make a whole lot of money. Well, this is one way for us to show our support for our neighbors and communities. It’s important that we get the message out that we care about helping people. We held our first volunteerism event at Norfolk’s Ronald McDonald House in April. We showed up 40 REALTORS® strong and conducted spring cleaning inside and out. We had members cleaning out the dusty third floor, wiping down kitchen cabinets, washing windows, picking up debris, sprucing up flower beds, hauling off old TVs and computer components to the recycling center, and even wiping down the Ronald McDonald statue that sits on the porch to welcome all visitors. As of press time, our next volunteer event is June 4 in conjunction with the Chesapeake Bay Foun- Many people want to give back but don’t know where to start. We’ve made it easy for you! dation’s Clean the Bay Day. We are teaming up with the Virginia Aquarium & Marine Science Center to clean areas of Owls Creek, Croatan and Rudee Inlet. We hope to have our HRRA families working side by side with our neighbors to help clean and protect our waterways. Moving forward, the Resale Council will plan one volunteer event per quarter. We will aim for the last month of each quarter (i.e. March, June, September and December). When possible, we will arrange for a sponsored lunch and hold the event on the first Tuesday of the month in lieu of a meeting. We will also try to locate opportunities within the various cities. Feel free to approach us with possible options. I encourage everyone to get involved and join us! Many people want to give back but don’t know where to start. We’ve made it easy for you! This isn’t just a great way to become more involved in your community, but it lends tremendously to your business as you are out there working side by side in the community and networking with some of the best agents in Hampton Roads! Volunteering doesn’t usually require skills but rather heart, and to be in this business, you have to have a big one. Please join us. ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 13 Trading in CORPORATE AMERICA to put Suzie Harris Keller Williams Realty Elite As prisoner of the monotonous grind of corporate America for over 20 years, I entered the real estate industry with the aspiration of having a flexible schedule and the opportunity to surpass my steady income as I knew it. (Those of you still stuck in the grind know exactly what I’m talking about.) The consistent daydreams of being able to run errands in the middle of the day, have lunches and meetings with prospective clients, and work when I wanted were all within my reach. The thought of being able to whisk away for long weekends on a moment’s notice just seemed surreal as I’ve always been a prisoner of the timeclock. Now let’s talk about the facts. Only 10 days of vacation per year is what most of us are granted. If you look at the grand scheme of things, two weeks of rest out of 52 weeks of working is depressing. The irony of all this is that we work like Christmas elves to prepare for our departure by putting in excessive hours before and after our regular shifts to prepare our work to pass off to the unfortunate soul who has been deemed one’s temporary replacement during your absence. You feel badly for all the work you are leaving that person, and find yourself apologizing and buying small tokens of appreciation just so you can reduce the guilt. Why? And then after all of that, most of us sneak away periodically to view and respond to our emails while we on vacation. Although p. 14 HAMPTON ROADS REALTOR • JUNE 2016 ® YOURSELF first we physically go on vacation to appease our families, the fact is that, mentally, we are sitting in our office working. We are worried about being replaced. We are concerned The very last thing anyone wants to hear from me is that I am taking the day off. about not being there to defend our staff. We are anxious and stressed at the thought of not receiving acceptance from our superiors, and the last thing we ever want to do is give them a reason to not believe in our capabilities and down-right commitment to the company. To make matters worse, when we return to our jobs we are ridiculously overwhelmed by the volume of emails and expected responses that we go in early and stay late for at least the first day or two back. Oh, and that poor soul who tried to help you while you were out? Well, you quickly realize that the projects you banked on them covering didn’t quite make it in their “to-do” lists for the week, despite your overzealous preparation. Last but definitely not least, after you sit and tally all of the week’s receipts from your vacation adventures you begin to start to experience heart palpitations because, in order to actually pay for these adventures you put on your credit cards, you’ll need to return to that job tomorrow, punch the timeclock and start all over. Is the real estate industry any different? Well, I can tell you that I have NO timeclock. While I may not be as concerned about impressing leadership, I am very concerned with ensuring my clients are happy with my service. This industry is predicated on emotion. Buying property is usually a person’s largest purchase, so naturally there are myriad feelings paired with this. I completely understand and embrace that. You are going to call me in a panic on a Friday night at 8:45 when you’re waiting to hear back on your offer. You are going to want to discuss getting a rental unit to store your furniture on Wednesday morning at 7:30 while you are on your way to work. While I have a “flexible” schedule, I believe that the term is far different than what I initially anticipated. My normal working hours have flexed from 7 a.m. to about 11 p.m. just about every day. The very last thing anyone wants to hear from me is that I am taking the day off. Therefore, I seek pockets of unshaded areas on my Google calendar to insert things that are important to me, even if that means going to the grocery store in the middle (continued on next page...) Just when you thought you knew TRID… Kristen Genovese NMLS #1172850 CMS Mortgage Solutions Inc. It’s eight months later and not everyone has adapted to or understood the true meaning of the TRID (TILSA-RESPA Integrated Disclosure) rule. From delayed closings to lack of emails, we still are in a period of learning. While consumers should be using the new federal home-buying guidelines to their advantage, lack of knowledge is holding them back, and the expense of compliance that lenders are going through is continuously increasing. It requires mortgage professionals to have a whole new conversation at the time of application to explain the new TRID requirements, which seems a bit cumbersome to the beginning of the mortgage process. From mortgage professionals, title companies, real estate professionals to everyone involved in the transaction, it is their job to ensure the consumers understand upfront the waiting periods involved in the home-buying process. It is pertinent for consumer to have an email address or access to an email address prior to getting pre-qualified. Not having access to an email address could extend closing up to seven days. From delayed closings to lack of emails, we still are in a period of learning. Now there are three sets of documents that typically go out via email during the process. The first document is to acknowledge the “e-consent” upfront. Next is to esign the disclosure package via the lender and, finally, to sign the closing disclosure three days PRIOR to closing. Any changes to the loan (i.e. loan amount, interest rate, rate locks, etc.) must be acknowledged by the borrower prior to having the closing disclosure sent out for acknowledgement. In late April, the Consumer Financial Protection Bureau (CFPB) announced that it is possibly looking at rewriting TRID guidelines. Directly stated from CFPB Director Richard Cordray, “We also believe that there are places in the regulation text and commentary where adjustments would be useful for greater certainty and clarity. … Accordingly, we have begun drafting a Notice of Proposed Rulemaking (NPFM) on the Know Before You Owe rule. We hope to issue the NPRM in late July and look forward to your comments on it then.” This rule change will directly affect consumers, the real estate industry and the mortgage industry. As a whole, each industry will have to adjust to the rule and ensure consumers are completely aware and understand the changes. Let’s see what fun TRID brings us this summer! ⌂ (Trading corporate, continued from previous page) of the typical workday. I have become a pro at capitalizing on starting my day at 5 a.m. to knock out much of my busy work, so I can focus on my clients when I see them later in the day. As far as vacations are concerned, we try not to leave town during the spring or summer because, as everyone knows, it’s property frenzy at that time. It reminds me of the old Westerns when everyone sought to claim their piece of land to settle in and make it a home. When we do leave town, I am humbled by the generosity of my colleagues in the industry and the opportunities we grant by watching over each other’s businesses. It never fails that, the day you leave town, someone wants to put an offer in on a house, and it’s refreshing to know that there will be someone nearby to assist your client that has the knowledge, professionalism and enthusiasm to help in your absence. Why? Naturally, they will want me to do the same for them. ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 15 EVENTS CALENDAR JUNE Golf Outing with TMBA Government Affairs Committee New Member Orientation Resale Council New to RPR® - Agent Training Women’s Council of REALTORS® REALTOR®/Lawyer Committee Affiliates Council Common Interest Community Forum Property Management & Leasing Council REALTOR® Day on the Field New Member Orientation RPR® - Agent Advanced Training GREAG - Global Real Estate Advisory Group June 2 June 2 June 4 June 4 June 7 June 9 June 9 June 10 June 16 June 21 June 21 June 23 11 amHeron Ridge Golf Club, Virginia Beach 1 pm Virginia Beach Room 9 am Virginia Beach Room 9 am Clean the Bay Day 10 amPortsmouth Room 10:30 am Virginia Beach Room 1 pm Virginia Beach Room 9:30 am Portsmouth Room 1 pm Virginia Beach Room 12:30 pm Virginia Beach Room 7:05 pmHarbor Park, Norfolk 9 am Virginia Beach Room June 23 10 amPortsmouth Room June 30NoonSuffolk Room JULY HRRA will be closed in observance of Independence Day New to RPR® - Agent Training Government Affairs Committee Affiliates Council New Member Orientation Owners/Managers Council REALTOR®/Lawyer & Resale JOINT MEETING Property Management & Leasing Council PaintFest with the Affiliates Council Common Interest Community Forum RPR® - Agent Advanced Training REALTOR® Day on the YPN Fi e l d Your Professional Network HAMPTON ROADS REALTORS® p. 16 HAMPTON ROADS REALTOR ® • JUNE 2016 July 4 July 7 July 7 July 8 July 12 July 12 July 14 July 19 July 19 July 21 July 28 10 amPortsmouth Room 1 pm Virginia Beach Room 9:30 am Portsmouth Room 9 am Virginia Beach Room 6 pmTBD 1 pm Virginia Beach Room 12:30 pm Virginia Beach Room 4 pm Virginia Beach Room 1 pm Virginia Beach Room 10 amPortsmouth Room Tuesday, June 21 at Harbor Park in Norfolk Baseball and networking! Tickets are just $9. Register at HRRA.com. EDUCATION CALENDAR JUNE E4S: New Real Estate Laws for 2016 Broker Licensing: Brokerage Principles of Real Estate Principles of Real Estate Continuing Education Required Topics Legal Update w/ Flood Credit Broker CE Accredited Staging Professional (ASP designation) Principles of Real Estate Principles of Real Estate Continuing Education Related Topics Military Relocation Professional (MRP designation) Continuing Education Required Topics Legal Update w/ Flood Credit June 1 June 2-3, 6 June 6-27 June 6-27 June 9 June 9 June 16 June 21-23 June 21- August 9 June 21- August 9 June 23 June 24 June 28 June 28 9 am Chesapeake Campus 8:30 amNewport News Campus *Newport News Campus * Chesapeake Campus 8:30 am Chesapeake Campus 8:30 am Chesapeake Campus 8:30 amNewport News Campus * Chesapeake Campus * Virginia Beach Campus *Newport News Campus 8:30 am Chesapeake Campus * Chesapeake Campus 8:30 am Chesapeake Campus 8:30 am Chesapeake Campus July 7-8, 11 July 11-29 July 11-29 July 12 July 12 July 18-22 July 19 July 21 July 25-29, August 1 July 28 July 28 8:30 amNewport News Campus *Newport News Campus * Chesapeake Campus 8:30 am Chesapeake Campus 8:30 am Chesapeake Campus * Chesapeake Campus 8:30 am Chesapeake Campus 8:30 am Chesapeake Campus 6 pm Chesapeake Campus 8:30 am Chesapeake Campus 8:30 am Chesapeake Campus JULY Broker Licensing: Appraisal Principles of Real Estate Principles of Real Estate Continuing Education Required Topics Legal Update w/ Flood Credit QUICKSTART© (3 hours post-licensing) Broker CE Continuing Education Related Topics Broker Licensing: Finance Continuing Education Required Topics Legal Update w/ Flood Credit Alpha Campus Locations: * Check website for times. • 638 Independence Parkway, Suite 100, Chesapeake, VA 23320 - [757] 427-1740 • (Classroom only) 11861 Canon Boulevard, Suite A, Newport News, VA 23606 - [757] 873-8884 • (Classroom only) 184 Business Park Drive, Virginia Beach, VA 23462 - [757] 427-1740 • (Classroom only) 5000 New Point Road, Suite 1101, Williamsburg, VA 23462 - [757] 253-0028 • (Classroom only) 114 Maple Grove Avenue, Colonial Heights, VA 23834 For more details, please visit www.AlphaCollegeOfRealEstate.com Course schedule may change without notice. HAMPTON ROADS REALTOR ® • JUNE 2016 p. 17 You can take a vacation as long as your business does not. Arnel Tanyag Tanyag & Company Despite the fact that June doesn’t contain a major holiday, it’s one of the busiest months of the year for families, especially if you have young or high school-aged children. Why is that? Well, it’s the month that most public schools let out for the summer, which means that kids have no school for about three months. If you have college-bound seniors, they graduate and plan on enjoying the summer before heading off to college. With the kids out of school and you living in a coastal area, the time is perfect for families to get together to take a vacation. Why not? If you plan accordingly, you can take a vacation with your family and still have your business generate money while you’re away. Why own a business if you cannot enjoy the freedom of being your own boss? One of my beliefs is that the purpose of owning a business is to grow it in terms of money and time in order to create an ideal lifestyle for yourself, your family and your community. From my experience over the last 20 years working with small business owners, especially real estate agents, and brokers/owners of real estate firms, very few take vacations. If they do, they feel guilty. Most of them are on a treadmill. The treadmill is where the business owns you versus you own the business. According to a recent Gallup Poll, one of the results indicated p. 18 HAMPTON ROADS REALTOR ® • JUNE 2016 that microbusiness (one with no more than two employees) owners who don't take vacation time are more likely than their peers who do vacation to report struggling with their work/life balance and being dissatisfied with their standard of Very few small business owners take vacations. If they do, they feel guilty. living. Taking a vacation was connected with longer, more satisfied and happier lives. With happier lives and a more positive outlook on life, a business owner can increase productivity by as much as 31% and sales by 37%. The question is, “How do I keep my business going while I take a vacation?” Here are three recommendations that will help you: Schedule your vacation based on a 90-days calendar. For example, if your objective is to generate $10,000 a month for three months, you can go on a vacation and have the revenue drop, but you should also know that the next additional months you will have to achieve $15,000 and $15,000 to still be on track with your goals. There is less pressure on you if you know you can make it up versus knowing that you have failed to achieve your objective because you went on vacation. Know your numbers! Know how many conversations you need to have in order to achieve the number of ratified contracts or listing agreements. Know the number of specific activities that generate the leads or referrals for buyers and sellers that your business will need to achieve on a month-to-month basis to achieve your goals and objectives. Even if you go on vacation, the activities to generate new business are still being implemented. For example, if your business needs to have 50 conversations a month in order to close two transactions per month, all your business needs to do is to continue your activities to generate new business, such as following up on leads, calling sphere of influence for referrals, and sending out post cards. Assemble a team, such as another agent or agents who will cover you, and utilize administrative staff if needed. There are always people who can support your business while you are on vacation. If you apply all three of these recommendations, you can take a vacation, and your business will still keep running. Lastly, it is your business, and you are the business owner, which means you own the business. Do NOT let the business own you. ⌂ AR EA 61 3108 Summerhouse Dr. • Model Open Daily WeldenField & Rowe Custom Homes Virginia’s Finest Homes Have Always Been Built Along The River CUSTOM HOMES FROM THE LOW $500S MINUTES FROM 3394 Village Square Place • $649,900 Birdsong Builders DOWNTOWN NORFOLK | OPEN DAILY | 2 FURNISHED MODELS 757.638.9100 | The-Riverfront.com 6101 WALKERS FERRY LANE, SUFFOLK, VA 23435 3391 Village Square Place • $629,900 Norman Miller Builder DIRECTIONS: Located in Harbour View in Suffolk at I-664 and Route 17, near the Monitor Merrimac Bridge Tunnel. AREA 65 | From the $400s | Two Furnished Models Top Ranked Isle of Wight County Schools FoundersPointe.com | (757) 238-9009 Site of 2016 P of H Sasser Construction $449,900 Located near historic Smithfield, 9 miles from I-664 at Harbour View. Only 25 mins. to Downtown Norfolk. TRF_FP HRRA 5_16.indd 1 Saybrook Homes $499,900 Sasser Construction $595,500 1302 Founders Pointe Trail Carrollton, VA 23314 Information Center OPEN DAILY. HAMPTON ROADS REALTOR ® • JUNE 2016 p. 19 5/6/16 9:59 AM Being “one” means you can never take “it” off Doug Albert Chair, I am one® Advisory Group “I am one®” is way more than a snappy slogan; it’s a way of living that goes completely to the core of who you are. Wherever I have travelled I have always found it interesting to see how people live. This has probably happened to you as well. You’re on vacation, and you see real estate signs. You start comparing the properties to where you live and ask, “How much are those selling for?” Wait a minute. You are supposed to be on vacation! You just can’t help it; you want to get inside some of these homes to see what they look like. Is that all we ever think about? It seems that we become hard wired over time to think about real estate non-stop. There has to be more to us than that. Let me share a few examples of what being “one” has meant in my life. In 2004, being “one” allowed me to work with underprivileged children in Salto, Uruguay. Uruguay is in the Southern hemisphere, so Uruguayans celebrate Christmas at the beach with swimming and a barbecue. Uruguay is the only country left on the planet with no hoof and mouth disease, so their cattle do not have to be inoculated with drugs. When you take the first bite you can immediately tell the difference. The food in this country is off-thecharts incredible and only surpassed by its people. In July 2006, I was fortunate enough to travel to Russia in the area around Smolensk and the city of p. 20 HAMPTON ROADS REALTOR • JUNE 2016 ® Moscow. While on this trip I again was working with children who had been forgotten and abandoned. Before I left for this trip I had taken up a collection from agents in my of- Integrity has no dollar value and no economic class barrier. fice with the intent of buying shoes for the children who needed them. Once we met the children, they showed us that, rather than shopping in the brick-and-mortar stores, the money went a lot further in the open-air markets. We like to think of ourselves as good negotiators. These kids had MASTER negotiation skills. They were able not only to buy shoes, but pants, shirts, jackets, socks and underwear for every child. The stark contrasts between the haves and the have-nots were all around me. Red Square is the bastion of Communism, with the Eternal Flame Memorial on one side and, on the other, a carefully camouflaged three-story mall that makes Rodeo Drive in California look like a discount mall. Capitalism is alive and well in Russia for some. In 2010, my travels took me to Central America to the country of Guatemala. In Guatemala City everything of value is gated and protected by razor wire and armed guards. Houses, businesses, churches...all are protected this way. The disparity of the classes is extreme. Every night at my hotel, all of the cars were pulled into the inner court and locked behind a huge gate and watched by armed guards. There, I found a group of people who quite literally live in the city landfill. They sustain their families on what is cast away by others. When I tell you that they live in the dump, that’s what I mean. Not around it and not nearby, but IN the dump. Guatemala City is surrounded by three very active volcanoes which cause seismic disturbances, earthquakes that cause the garbage to literally collapse and bury hundreds of these people alive every year. When I asked why they continue to live here, raise their children here and make their living from the dump, the answer I got went straight to my heart. They would rather live like that honestly than steal or commit other crimes to support themselves. Integrity has no dollar value and no economic class barrier. I have continued to travel around the globe sometimes for charity, sometimes for business, and sometimes for pleasure. Wherever I go I am fortunate to have the opportunity because “I am one®” and I represent an industry that affects every man, woman and child on this planet. (continued on next page...) Don’t take a vacation from investing in your business! Make your HRRPAC contribution today! Go to HRRA.com and make your contribution online (through your Members Only login), or call 473-9700. The Fair Share is only $35 per year, which isn't much to you, but when combined with the contributions from your fellow HRRA members, gives us the leverage we need to fight for the American Dream! HRRPAC is your political voice. Hampton Roads REALTORS® Political Action Committee (HRRPAC), REALTOR® Issue Mobilization (RIM/nonpolitical) and HRRA Foundation contributions are voluntary and do not affect membership. Contributions to HRRPAC and RIM are not deductible as charitable contributions for federal income tax purposes. Contributions to HRRPAC are voluntary and are used for political purposes. The amount indicated is merely a guideline and you may contribute more or less than the suggested amount. The Association will not favor or disadvantage anyone by reason of the amount of their contribution, and you may refuse to contribute to the PAC without reprisal by the Association. 40% of each contribution is used by HRRPAC. Up to 60% of each contribution is sent to National RPAC and is charged against your limits under federal law (2 U.S. C. 441a); National RPAC returns up to 30% of your contribution to Virginia RPAC for use in connection with the election of state and local candidates in Virginia. HRRPAC Spotlight Paula Johnson-Irby, ABR, GREEN, EcoBroker, SRES HRRA member since: 1992 HRRPAC contributor level: Mayor’s Club Why I give to HRRPAC: Laws change on a regular basis, and to have the confidence to do as good a job as possible for the people who trust me is important to the integrity of doing the job I love. Why donating to HRRPAC is important: It’s a safety net of sorts for our industry! My partner (and husband), Donn Irby, has been very actively involved in HRRA and VAR for many years. One of his jobs was chairing HRRPAC, so I did get a rather extensive education (in their advocacy work). Also, our office participates at a nearly 100% contribution level every year. If you ask yourself if you can afford to give, I would suggest that you tell yourself you can’t afford not to! Want to learn more and become a HRRPAC contributor like Paula? Visit HRRA.com/hrrpac/ to get started. ⌂ (Being one, continued from previous page) Everyone needs a place to live. I believe that we affect the lives of so many people as we go about our day. I believe that the number of people we mean to affect is far outweighed by those of whom we are not aware—they are unmeasurable. I encourage you to proudly wear your “I am one®” swag, but remember that when you take off that hat, button or other bling, you are still a REALTOR®. What you do with that is up to you. What you do can and does impact a lot of people wherever you may be on this planet. Make your mark on the world, leave a lasting legacy, and always at the end of the day, lift your head up high and be proud to say, “I am one®.” ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 21 Getting the most benefit out of Networking Groups Peter Korer The Real Estate Printer Last month I wrote about how to utilize your existing contacts and vendors to expand your network and get referrals. This month I will talk about how to use organized networking functions to get referrals from people outside your immediate contacts. There are several types of events that you may attend: • Leads groups, which usually meet on a regular schedule and are set up for the purpose of sharing leads with other members of the group; • Meetings at various associations for educational purposes; • Association functions that are set up as mixers; • Chamber of Commerce functions; and, • Community or charity events open to the public. This month I would like to discuss the most-feared type of networking opportunity first: the dreaded leads group. For the most part, I enjoy going to my networking groups every week. I have developed great relationships with people, both personally and professionally. In fact, I met some of my closest friends in networking groups. The general format for these groups is they will ask everyone to take turns standing up and telling the group about themselves for 30 to 60 seconds, depending on the size of the group. Most groups will also have you announce if you have received any business that week p. 22 HAMPTON ROADS REALTOR • JUNE 2016 ® from another member or if you have a referral to give another member. There are even some groups, like LeTip International (LeTip. com) or BNI (BNI.com), which will track the dollar amount of the refer- You only have 30 to 60 seconds to speak, so make it count! I recommend telling a story. rals generated by the group. Other groups, like The Future Billionaire’s Club (FutureBillionaires.Club), count the number of items given to charity. Some groups charge a fee to join, sometimes hundreds of dollars per year (LeTip and BNI), while others require a donation to charity (The Future Billionaire’s Club), and some don’t have any cost involved. The downside to a group with no cost involved is that the commitment of the members to the group (and you) will not be as strong since there is no “skin in the game.” There are a few things to know before you go to one of these networking groups. Most importantly, always make sure you bring a lot of business cards. Some meetings have you pass your business cards around the table and anyone who would like a card will take one. Arrive early, because the meeting usually starts on time, and once the meeting begins, you will not be able to talk one on one with the members there. If you arrive early, you will be able to speak with people already there in an open-networking format. You want to look for a group where members come up to you, thank you for visiting the group and make you feel welcome. If you were invited by someone to visit the group, have them take you around and introduce you to people in the group who would benefit you the most from knowing. If you are a member of a group and invite someone to your meeting, you should do the same. I have had many people tell me that they chose not to return to a group because they felt that when they walked into the meeting, they felt like an outcast. No one greeted them, and they all seemed to be in little groups keeping to themselves. If a visitor doesn’t feel welcome, he or she will not return. Visitors become members, members make the group larger, and a large group increases your sales force. So, if you visit a group and don’t feel like it is welcoming, look for another group to join. If there is a particular person or type of occupation you would like to meet and you do not know anyone in the group, it’s perfectly OK to intro(continued on next page...) (Networking, continued from previous page) duce yourself to someone and ask if there is someone that is in the desired profession at the meeting. When the meeting starts everybody gets a turn to share who they are. If you are nervous about speaking in public, don’t worry. It gets easier the more you do it. When I first went to a networking meeting and saw everyone going around the table speaking and all eyes were on them, I was terrified. I did not hear a single word that anyone said until after I spoke. I could only focus on what I wanted to say and to muster up the courage to say it. Now I love standing up in front of people and speaking. Most people will say the same thing every week. I have even heard people stand up and say, “I am John and you all know what I do,” and then sit down. This happens because they are under the impression that what you are supposed to do is follow a format of, “Hi, my name is [your name]. I work for [your company] and I do [your profession].” This is boring, and people will tune you out after hearing it a few times. You only have 30 to 60 seconds to speak, so make it count! I recommend telling a story. Think about a time that you were a superstar to a client. What did you do that really made them love you? Share that story. Make it come to life and entertain or educate everyone. Do you take time to prepare for a listing presentation? Do you use the same statistics and comps for every house you do a listing presentation for? Networking should be planned and change weekly as well. Maybe one week share a story on how you saved a first-time homebuyer thousands of dollars on his or her purchase, and then the next week share tips on how to get the most return on home renovations. If you say the same thing every week, people will tune you out. If every week you have something valuable or entertaining to share, people will look forward to hearing from you. When you become part of a group, make it a point to sit down with the other members outside of the meeting and have a cup of coffee, a drink or lunch and, get to know them on a more personal basis. People do business with those who they know, like and trust. All you need to do is get to know them, especially the new members, and build the relationship. So, look for networking opportunities and find a group gathering where you feel welcome and can not only get business from, but also contribute. People go to weekly networking groups because they want to get more business, but the best reason to go is to build more relationships. Those relationships become business from not only other members, but from all the referrals that you will get from the group’s members. ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 23 Make time by having consistent practices and processes in place Betsy K. Hughes, SRA Chair, Appraisers Council Summer is right around the corner, and most of you probably have your summer vacations planned or are in the planning stage. What will happen to your business while you are gone? Does your business go on vacation when you do? If so, you’re losing valuable leads and momentum. Your business should be able to run without you. What if you or a family member is sick? Do you still work? With today’s technology and the numerous types of assistance available, you should not have to be a hands-on operator. Your business should keep running in your absence. The key is to find a system that will maintain consistency. If your business is dependent on when you are working it will never grow. Using assistants, whether virtual or in person, is necessary to grow your business and maintain a personal life. Vacations and time off from work are necessary to clear your mind and recharge your body. However, your time off will not be relaxing if you have to play catchup when you return or work twice as hard to find clients because your business stopped. Here are some processes that can be implemented to run your business smoothly. Hire an assistant or transaction coordinator. This person can help with daily routines, answer If you allow your clients to dictate your time, you will never have any of your own. calls, manage paperwork, set appointments, show listings, etc. Not only will this help in your daily process, but it will also allow you to take time off seamlessly. It is an investment in your business. If you don’t have enough work to keep them busy, share your assistant with another agent in your office until you have enough work to support them, or hire a virtual assistant to work on an as-needed basis. Use technology to automate systems. What can be automated to make the business run smoother? Keep files in a secured cloud environment so you and your assistants both have access, and use a shared schedule for business appointments. Set boundaries. Don’t take a client’s call at 10 p.m. Let it go to voicemail, and return the call promptly in the morning. You will set the boundaries between your personal time and work. If you allow your clients to dictate your time, you will never have any of your own. Finally, make your clients are aware of your time off in advance, and give them your assistant’s contact information. By implementing processes, your business will run without you. This will allow you to take time off but will also give you time to work ON your business instead of IN it. This is necessary to grow the business and be successful. If you are still working independently and doing all the work yourself, look at the agents who are the top producers in your company or market area. How do they become a top producer? They have a team that helps them get there. ⌂ HRRA members can take 3 hours of Ethics CE/PL at NO COST. Contact Alpha today to learn more! 757-427-1740 p. 24 HAMPTON ROADS REALTOR ® • JUNE 2016 Chip Dicks in the HRRA house! HRRA hosted a sell-out class April 19 as the Property Management & Leasing Council welcomed back VAR legislative counsel Chip Dicks, manager of FutureLaw LLC, to present the annual Virginia Residential Landlord and Tenant Act seminar. The class, always a favorite of HRRA’s property managers, was approved for six hours of continuing education. Big thanks go to Affiliate sponsors Smoke Detector Man, Commonwealth Exterminating, Servpro of Virginia Beach and George Mason Mortgage LLC for providing the great food to fuel the full day’s learning. – Victoria Hecht, HRRA Communications and PR Specialist Are your marketing materials compliant with NAR Guidelines? Many agents, are unaware of all the guidelines involved with printing materials using NAR’s Servicemarks. It helps to have a printing company that is familiar with those guidelines and will help you to stay compliant! Ask us about setting up a free custom branded print ordering portal for your company! Call us at 757-315-8565 or online at www.TheRealEstatePrinter.com HAMPTON ROADS REALTOR ® • JUNE 2016 p. 25 REALTORS®, you deserve some relaxation Amy Holloway HMS Home Warranty It’s important to remember, especially for those of us who tend to be workaholics, that a bit of relaxation can actually boost your productivity. Real estate professionals don’t work typical 9-to-5 hours, and around-the-clock phone calls and emails can grow difficult to maintain. Hardworking agents are always willing to respond, no matter what time of day. Early-morning phone calls and midnight emails are all part of the job for some. However, productivity tends to drop when stress levels rise, which can leave agents working harder but with fewer results. As people continue to re-enter the housing market after a hiatus, or seek to buy homes for the first time, real estate technology makes working anywhere and anytime more feasible, making it difficult for workaholics to carve out time to relax. Health consultants suggest being mindful of the unconscious ways the mind operates on a daily basis. For example, if you ask a neg- ative question—“Why is this home not selling?”, for example—the answer will also probably turn out negative. Instead, put a positive spin on the question—“How can I fig- A person’s habits can actually be a root cause of many stressors. ure this out?”—and you’ll come to a less stressful solution. A person’s habits can actually be a root cause of many stressors. Agents can infuse positivity and relaxation into their daily routines to ensure stress doesn’t take over and productivity remains strong. One way to do this is to work breaks into your schedule. There are a couple ways to do this. Never skip lunch. This is a break built into the work day, so News you can use…and use…and use What are you learning from this magazine? (These REALTORS® from Long & Foster’s Ghent office are gleaning all kinds of great info!) Want to share it with your clients and friends but don’t want to part with your copy? Tell them to visit HRRA.com to read it online. Don’t forget to thank and support our generous advertisers. (Affiliates! Place your ad with Connie Hedrick at [email protected].) Want to showcase your writing talents? Email Victoria Hecht at [email protected] to get started. p. 26 HAMPTON ROADS REALTOR ® • JUNE 2016 take advantage of it. Not eating will actually contribute to higher stress levels. Taking the time to consume lunch will improve daily productivity. Work a number of quick pauses into each work day. These can be as short as five minutes. A few quick breaks per day will go a long way toward ensuring that stress levels don’t increase. Try meditating or taking a walk outside to keep calm throughout the day. Keep a consistent sleep schedule. Not getting a full seven or eight hours of sleep can contribute to rising stress levels. That midnight email can wait until the next morning; it’s important to go to bed early enough every night to ensure you’re keeping stress under control. Being a workaholic isn’t a bad thing, but letting stress take over certainly is. Making small efforts to keep your busy life as a real estate agent under control will help you stay stress-free and maintain high levels of productivity. ⌂ HAMPTON ROADS REALTOR ® • JUNE 2016 p. 27 LEGAL CORNER: Inspections, repairs under the Removal Addendum Dominic Lascara Dominic P. Lascara, PLC Paragraph 14.D.1. of the REIN Standard Purchase Agreement provides, “Buyer may request, at Buyer’s expense, a home inspection of the Property, at Buyer’s cost to determine the condition of the Property..” Assuming a buyer desires a home inspection and delivers a Removal Addendum requesting the Seller to make repairs, under paragraph 2.C.(i) of the Inspection Contingency Addendum, “Seller will have (5) days (“Negotiation Period”) from Seller’s receipt of a Removal Addendum either to agree to correct all of the Required Repair Items or to negotiate with Buyer those requested Repair Items which Seller will repair. Paragraph 2.C.(ii) then provides that, “At any time prior to expiration of the Negotiation Period, Buyer may accept the terms agreed upon to date, continue to negotiate or remove the contingency(ies) described in Paragraph 1 of this Addendum and proceed with the closing under the Agreement. During the Negotiation Period, neither Buyer nor Seller shall have the right to terminate the Agreement unless mutually agreed upon by both parties.” Finally, Paragraph 2.C.(iii) provides that, “If no agreement has been reached by the end of the Negotiation Period, including no response from Seller, Buyer shall have an additional day immediately fol- lowing the Negotiation Period (the “Additional Day”) in which to accept the terms agreed upon to date, to continue to negotiate, to remove the contingency or to terminate this Agreement. After expiration of the Additional Day, if Buyer has not There is only a short period of time to handle repair concerns of the buyer... accepted the terms agreed upon to date, removed the contingency, or terminated the Agreement, either Buyer or Seller may terminate the Purchase Agreement. Seller does not have the right to terminate this Agreement until after the expiration of the Additional Day.” This part of the agreement can be critical in getting the home inspection contingency removed and having the transaction go to settlement. There is only a short period of time to handle repair concerns of the buyer, and it’s important for real estate agents to fully understand the time frames under the Removal Addendum. Agents must be aware the immediately following the initial five- day negotiation period, the buyer may terminate the agreement. I have seen instances where a seller loses a sale over minor repairs that are being negotiated instead of simply agreeing to make the requested repairs. Conversely, the agents need to be aware that, after the additional day provided for the buyer, any party may then terminate the agreement. There are many scenarios that can occur after a buyer gets a home inspection, and knowing that the agreement can be terminated should motivate the agents to quickly resolve repairs issues to all of the parties’ satisfaction. Finally, under the Removal Addendum, “All repairs to be completed in a workmanlike manner prior to walk through and evidence of payment, if applicable, for such work shall be provided to Buyer prior to walk-through.” I can’t tell you the number of times I have seen repairs not properly done and not completed prior to the walk-through. As agents, you are the professionals in these transactions, and you should be guiding your clients in fulfilling their obligations. ⌂ This column is not, nor is it intended to be, legal advice. You should consult an attorney for advice regarding your individual situation. We Value Our Relationship With Agents! SELL 1 * Kirbor Home kirborhomes.com 757.689.1880 | [email protected] p. 28 HAMPTON ROADS REALTOR ® • JUNE 2016 On Total Purchase Price SELL 2 Kirbor Homes SELL 3 BONUS BONUS * VISIT OUR WEBSITE FOR ALL AVAILABLE PROPERTIES! * Kirbor Homes *Homes sold within a 12 month period. Ready to conquer the real estate market (ethically, of course) We love seeing lots of smiling new faces at HRRA! The association welcomed this huge class during its recent orientation and ethics training. Special thanks to Raynelle Ricks of BridgeTrust Title for the great Panera spread to fuel the day’s learning, led by ethics instructor extraordinaire Ann Palmateer. Attendees also got the lowdown on the educational offerings of Alpha College of Real Estate and how to be “I am one®” ambassadors (plus free swag to do so, of course). Congrats to our BridgeTrust and “I am one®” door prize winners. Please help HRRA welcome these new members! – Victoria Hecht, HRRA Communications and PR Specialist HAMPTON ROADS REALTOR ® • JUNE 2016 p. 29 welcome new members PROSPECTIVE REALTOR ® MEMBERS Manuel Abreu, Jr.Howard Hanna William E. Wood Richard Allaire, Jr.Howard Hanna William E. Wood Soren Arn-OelschlegelLong & Foster Bridget AshcraftRose & Womble Michael BeverlyRose & Womble Cindy BogleToday Homes Realty Shon Bynum Keller Williams Chestley Cowling, Jr.Rose & Womble Lindsay Cvejanovich Keller Williams Elite-Town Center Tara DavisThe Real Estate Group Tiffany Dennis World Class Realty Jeffrey DenteRE/MAX Central Realty Adam Dierstein Berkshire Hathaway HomeServices Keith DodsonHoward Hanna William E. Wood Raymond Duncan ERA Real Estate Professionals John David EdgertonRose & Womble Robert Edmonds, Jr. Keller Williams Alexander FergusonLong & Foster Marcus Ferguson World Class Realty & Associates Hollie FullerHoward Hanna William E. Wood Kenneth Goings ERA Real Estate Professionals Jordan Griggs Keller Williams Angela HardageThe Real Estate Group Christopher HarneyLong & Foster Kevin Harrell Century 21 Nachman Jarryd Hasty Berkshire Hathaway HomeServices Winston Hensley Keller Williams Lena Siri Hogue Keller Williams Elite-Western Branch Priscilla HornerDoud Realty Services, Inc. Randal Howell James & Lee Realty Jack Huffman Keller Williams Elite-Town Center Amit JeevanRose & Womble James Jones Charles Pefley & Associates Katie JonesThe Real Estate Group Bridget KellyRE/MAX Allegiance Un Joo KimRose & Womble Salesha Lankford Century 21 Nachman Christina LundeSaunders Real Estate Professionals Jacqueline ManuelRose & Womble Steven Middleton 1st Class Real Estate Jerry Morgan Kris Weaver Real Estate Tyler Nash Better Homes & Gardens Real Estate Nathan Ogle Keller Williams Elite-Western Branch Nwabufo Okigbo Keller Williams Elite-Town Center John OmilianowskiRE/MAX Allegiance Ann Marie PadlanRose & Womble Crystal Parker Keller William Elite-Town Center Reena Patel Kris Weaver Real Estate Myriam PfyfferShaffer Real Estate, Inc Lisa Pleas World Class Realty & Associates Tameika PrinceLong & Foster Michelle ReddickHulett & Associates Elise ReevesHulett & Associates Patricia ReynoldsRose & Womble p. 30 HAMPTON ROADS REALTOR ® • JUNE 2016 Alexis Rice Keller Williams Elite Town Center Jovon Rivera Keller Williams Elite-Western Branch Stacey RouseHoward Hanna William E. Wood Kyle RyderHoward Hanna William E. Wood Marilyn Victoria Sanchez Better Homes & Gardens Edward SenterRose & Womble Beth Ann SkovinskiThe Real Estate Group Robert SurbaughHoward Hanna William E. Wood V. Lazarus TalleyAll Hands Realty Michael Tart Sr. Exit Realty Central Ananda Taylor Keller Williams Elite-Western Branch Marie Thompson Berkshire Hathaway HomeServices Virginia Van CampRose & Womble Kelly WaltonRose & Womble Colleen Whiteway Berkshire Hathaway HomeServices Robert WilliamsSoutherland Real Estate Inc. Jan WillisHoward Hanna William E. Wood Ronald Wilson Chesapeake Bay Realty HRRA MEMBERSHIP AS OF APR. 30, 2016 Active REALTORS®:3366 Pending Members: 170 REALTOR® Life: 89 REALTOR® Emeritus: 61 Affiliate Members: Affiliate Offices: Principal Firms: Branch Offices: NEW AFFILIATE MEMBERS Crawl to Crown, LLCOwen Littlewood Upstaging Spaces, LLCNatalie Giles Ware Insurance Charles Robison Follow HRRA on Facebook Keep up with your fellow HRRA members, association events, calls to action, news updates and more on the official page at facebook.com/hrrarealtors - it’s social networking at its finest! 708 183 191 45 MEDICAL PROFESSIONALS PROGRAM Fulton Mortgage Company has designed a mortgage program dedicated to making home ownership easy and affordable for medical professionals* including Pharmacists, Dentists and Veterinarians. If you have a medical doctorate degree, this program may work for you. • 15 & 30-Year Fixed Rates** as well as Adjustable Rate Options Available • Up to 100% financing available for loan amounts up to $1.5 Million • Mortgage Insurance not required • Student loan payments that are deferred for 12 months or longer are not included in the credit approval process • Up to 6% seller paid closing cost and prepaids allowed • Gift funds are allowed from immediate family members Contact one of our mortgage professionals for more information. Lisa Cafferty Holly Damalas NMLS #: 106796 NMLS #: 758490 Sales Manager Senior Loan Officer 757.692.2290 757.692.6669 Matt DesRoches Tom Lira NMLS #: 659388 NMLS #: 284626 Senior Loan Officer 757.651.6288 Senior Loan Officer 757.718.1200 Kimberly Mills Mortgage Loan Officer NMLS#: 908715 757.572.0848 fultonmortgagecompany.com Fulton Bank is a Member FDIC. Member of the Fulton Family. Subject to credit approval. *Medical Doctorate degree required. Restrictions apply. **Monthly payment for a $250,000 15-year term mortgage at 3.582% Annual Percentage Rate (APR) would be $1,787.21. Monthly payment for a $250,000 30-year term mortgage at 4.414% APR would be $1,248.21. HAMPTON ROADS REALTOR ® • JUNE 2016 p. 31 HAMPTON ROADS REALTORS® ASSOCIATION 638 Independence Parkway, Suite 100, Chesapeake, VA 23320 Phone: 757-473-9700 ~ Fax: 757-473-9897 www.HRRA.com I am one. ® Simple