What Work Norfolk

What Work Norfolk
20
15
/ 1
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Information and guidance
for young people aged 13-19
TM
What Work Norfolk 2015 / 2016
Useful websites
Job or training vacancies
National Apprenticeship
Service
Advice on starting work
and job hunting
Gov.UK
search and apply for
apprenticeships in England
www.gov.uk/apply-apprenticeship
go to ‘Working, Jobs and Pensions’
www.gov.uk
Universal Jobmatch
look at ‘Work and Career’ under
the Aged 13-19 tab
https://nationalcareersservice.
direct.gov.uk
search and apply for full or parttime jobs in Great Britain and
abroad
www.gov.uk/jobsearch
jobs24
find jobs and apprenticeships by
keywords or location
www.jobs24.co.uk
Help You Choose
find apprenticeships and
traineeships in Norfolk
www.helpyouchoose.org
Apprenticeships Norfolk
find out what’s available from local
apprenticeship providers
www.apprenticeshipsnorfolk.org
Not Going to Uni
www.notgoingtouni.co.uk
Adzuna
discover job vacancies in your local
area and across the UK
www.adzuna.co.uk
Searching for employers
or recruitment agencies
National Careers Service
What Do Graduates Do?
find out what students are doing
six months after they finish their
degree course
www.prospects.ac.uk/what_do_
graduates_do.htm
National Careers Service
look at the ‘in your area’ pages
https://nationalcareersservice.
direct.gov.uk
Not Going to Uni
Understanding your skills
find job opportunities and
apprenticeships
www.notgoingtouni.co.uk
National Careers Service
Icould
see the ‘Getting a Job’ section
under the Articles tab
www.icould.com
Jobs and careers
information
I Can Be A
find out about career opportunities
in Norfolk and Suffolk
www.icanbea.org.uk
use the Skills to Succeed Academy
https://nationalcareersservice.
direct.gov.uk
The Skills Show
the nation’s largest skills and
careers event
www.theskillsshow.com
iCould
take the Buzz Quiz
www.icould.com
Plotr
National Careers Service
play the Game
www.plotr.co.uk/game/
https://nationalcareersservice.
direct.gov.uk
Volunteering and work
experience
Careersbox
case study films showing real
people doing real jobs
www.careersbox.co.uk
Help You Choose
click on the Volunteering tab
www.helpyouchoose.org
Voluntary Norfolk
Agencycentral
Careers of the Future
UK’s leading recruitment agency
directory
www.agencycentral.co.uk
40 top jobs of the future
http://bit.ly/1BKsMnu
volunteering opportunities in
Norfolk
www.voluntarynorfolk.org.uk
Yell
Prospects
find information on different job
sectors
www.prospects.ac.uk
Do-it
online business directory
www.yell.com
Your rights in work and
training
Researching the job market
Gov.UK
find out what jobs students from
university and college courses in
the UK have gone on to do
http://unistats.direct.gov.uk
go to ‘Working, Jobs and Pensions’.
www.gov.uk
Unistats
find volunteering opportunities
www.do-it.org
Prince’s Trust
helping unemployed 16-25 year
olds with skills, support and work
experience
www.princes-trust.org.uk
Information and guidance for young people aged 13-19
Introduction
Norfolk has seen a growth in service and knowledge-based industries over recent years and
its key sectors include finance; health and social care; agriculture, food and drink; creative
digital; energy; tourism and life sciences.
Our agriculture, food and drink sectors are going from strength to strength and Norfolk
remains a leader in cutting edge innovation. Names in the food and drink sector such as
British Sugar, Colman’s and Robinsons are known across the globe.
The largest sector in terms of employment is health and social care but the finance and
business sectors are the next highest source of jobs employing over 44,000 people.
The creative sector is growing in all parts of the UK and we have a cluster of established
companies with many smaller ones growing; Norwich University of the Arts is the number
one specialist arts, design and media university in the UK – a great place to learn skills for the
future!
We can expect to see a breadth of exciting opportunities for the future across a whole
range of sectors and local employers are very keen to attract young people to work with
them.
Contents
The world of work – the future is now!...................................................................2
Spotlight on job sectors in Norfolk...........................................................................6
Health and social care.......................................................................................6
ICT & digital creative.........................................................................................7
Advanced manufacturing and engineering.................................................8
Food and drink....................................................................................................9
Energy (including renewables)......................................................................10
Financial and insurance..................................................................................11
Tourism and culture.........................................................................................12
Retail...................................................................................................................13
Construction and the built environment.....................................................14
Life sciences......................................................................................................15
Skills, skills, skills........................................................................................................16
What is the employer looking for?.........................................................................18
Qualifications..............................................................................................................20
Pathways into work...................................................................................................20
Preparing for work.....................................................................................................21
What Work Norfolk 2015 / 2016
The world of work – the future is now!
Do you wonder what work will be like as you get older? Maybe you’re not sure what the world of work is like
at the moment... Looking at future trends and the different ways in which we work can help you to plan your
future career.
What is the ‘labour market’?
When people talk about the ‘labour market’ they usually mean the jobs that
people do and the ‘world of work’. Labour market information can tell you
the number of people in certain types of jobs, whether they work full-time
or part-time, how many people are unemployed and what is likely to happen
locally, nationally and even internationally over the next few years. The next
few pages look at how changes in the labour market could affect your future
career decisions.
Work facts for the 21st century
Lots of new jobs are going to be created over the next 15 years. Some of these will be jobs we’re familiar with
but many will be new to us. How much do you know about the jobs listed below? They are all out there right
now!
Over 40% of all jobs in 2020
will require degree or higher
apprenticeship qualifications
(level 6 and above).1
user experience architect
app designer
sustainability consultant
reputation manager
social media strategist
e-commerce merchandiser
The types of job available to us now and in the future will mainly be for people with
at least level 2 and level 3 qualifications* but over 40% of UK jobs in 2020 will be
for those with higher level qualifications. Why? Because the world is changing fast
and the UK needs to compete with the rest of world in areas such as engineering,
research, creativity, science, technology and innovation.
What does this mean to me?
It means that the more qualifications you have, the more jobs you can
apply for. Most employers want someone who has at least five good
GCSEs including English and maths, and often science too. If you have
these and some experience of work (a Saturday job or volunteering for
example) then you’re more likely to succeed.
2
* See page 18 1 DCSF The World is Changing
Information and guidance for young people aged 13-19
Why do jobs change?
All jobs change over time:
150 Years Ago in Norfolk
♦♦ Farming and forestry
♦♦ Food and drink
♦♦ Engineering
♦♦ Tourism
♦♦ Shoes and leather goods
Food production in the 1890s
Most jobs in these sectors only involved manual work. There are far more jobs to choose from in these sectors today.
Norfolk Today*
Breckland
Broadland
Great Yarmouth
King`s Lynn and West Norfolk
North Norfolk
Norwich
South Norfolk
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Health
Financial and business
Retail
Education
Catering and accommodation
Public administration and defence
Professional, scientific and technical
Manufacturing
Arts, leisure and recreation
Information and communication
Transport and logistics
Wholesale
Construction
Motor trades
Other
Agriculture
Some jobs that were once very popular have all but disappeared.
Other jobs have gone due to advances in technology.
* Figures don’t include self-employed. Source: Business Register and Employment Survey with additional agriculture data from DEFRA.
Please note: all Business Register of Employment Survey references in this guide are taken from the 2013 release (latest at time of going to print).
3
What Work Norfolk 2015 / 2016
What is
changing?
How can it affect jobs?
Think
about it!
Which job areas will
be important?
New technology
is being developed
all the time.
New technology is the main
reason for old jobs disappearing.
Self-service machines.
Robots on production
lines. Greater demand for
people with IT, electrical
and engineering skills to
fix them and develop new
ones.
Electronics
Design engineering
Creative and media
ICT and big data
Aerospace
Cyber security
People are living
longer.
People will need more health
care and social care.
More care, health and
social workers needed to
look after them. Demand
for more drugs research.
Health care
Social care
Bioscience
Pharmacology
Leisure
The skills of people There is more competition from
around the world
the rest of the world.
are improving.
China and Japan both
have more than twice as
many graduates as the
UK1.
Competitive
apprenticeship
programmes in Germany.
Education
Science
Engineering
Creative and media
(including gaming)
Manufacturing
ICT
Finance
We must take
more care of the
environment.
More research into saving
energy and developing greener
technologies.
If we all start driving
electric cars we’ll need
skilled mechanics to
maintain them.
Engineering including
motor vehicle
Chemical processing
Recycling
Agriculture
Energy and utilities
Innovation
People are
thinking carefully
how they spend
their money,
especially on their
wellbeing.
Demand for services such as
catering, fitness, health spas
and gaming.
Some farms are turning to
tourism on top of farming.
More overseas visitors.
More hotels offering spa
facilities.
Health and beauty
Sport and leisure
Hospitality and
tourism
Creative and media
Sales and marketing
What is STEM?
STEM stands for science, technology, engineering and maths. Employers value the skills you develop in STEM
subjects and careers. Why? Because there are going to be more skilled jobs available in these areas in the
future and young people like you will be needed to do those jobs.
What kind of jobs exactly?
Some really exciting ones! Just think, you could be responsible for:
♦♦ Inventing a new means of low carbon
♦♦ Creating the biggest selling videogame of
transport
all time
♦♦
4
Curing an illness or disease
1 DCSF The World is Changing
♦♦
Building the tallest tower in the world
Information and guidance for young people aged 13-19
Different ways of working
The ways in which we work are changing too. Here are some
of the different ways in which we might work today and in the
future.
Flexi-time working – not working to set hours every day such
as 9-5.
Temporary or fixed-term contracts – employers take more
people on in agriculture, retail, hospitality or manufacturing,
at busier times.
Zero or low hours contracts – sometimes employers need
flexibility from employees. A zero hours contract might mean
you don’t know how many hours you will work from week to
week.
Freelance and consultancy work – specialists are brought in
to a business only when they’re needed.
Shift work – people who work in factories, hospitals or hotels often work shifts as they’re needed through
the night or early in the morning.
Part-time work – some people choose to only work part of a week, for example, if they’re also studying, but
some jobs aren’t available as full-time posts.
Teleworking – new technologies mean you don’t have to go to your workplace to do your work – you can
work from practically anywhere these days!
Career jumping – Fancy a change? Use the skills
you’ve learnt in one job to change your career. As
a young learner today you might have had over 10
different jobs by the time you reach the age of 38! To
do this you’ll need transferable skills.
New technology is the
main reason for jobs
disappearing.
Running your own business – nearly two thirds
of young people like the idea of running their own
business. You can work for yourself in lots of careers,
for example, construction, hair and beauty, finance,
hotels and catering. Or you might just have a brilliant
idea you want to sell!
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5
What Work Norfolk 2015 / 2016
HEALTH AND
SOCIAL CARE
A job in health and social care sector can be extremely rewarding. Many roles focus on care, others
are based in labs but there are also support roles in admin, security and maintenance which are
essential to the day-to-day running of the service. New technologies will have a huge impact on
healthcare including patient monitoring, diagnostics, robotics and bioscience.
What is happening?
Skills & qualities
• Health and social care is the largest employment
sector in Norfolk employing nearly 52,000 people1
with a very high number of jobs based in South
Norfolk.
• The number of people working in private health
rather than the NHS is growing1.
• The future? New technologies will have a huge
impact on healthcare including patient monitoring,
diagnostics, robotics and bioscience. These are
creating new job areas, for example in telehealth.
Useful subjects
• More work in and around the community
• Skill shortages in many areas including midwives,
care assistants, social workers, orthoptists,
bioscientists and radiographers.
• Demand for people with Level 3 qualifications and
above.
• An ageing population means a shortage of
people to help care for older people.
• Adult social care workforce must grow by
80% by 20252.
Local employers
• NHS including Norfolk and Norwich
University Hospital, James Paget Hospital,
The Queen Elizabeth and many health
centres
• Norfolk County
• Spire Healthcare
Council
• Various care homes
6
What could you earn?*
Pharmacist
Midwife
Dental nurse
Social worker
Care home assistant
Residential home manager
£41,500
£35,700
£17,500
£32,300
£15,800
£30,500
Doctor
Medical secretary
£71,100
£21,400
On the web
www.nmas.ac.uk
www.stepintothenhs.nhs.uk
www.nhscareers.nhs.uk
www.skillsforcare.org.uk
www.skillsforcareanddevelopment.org.uk
1 UKCES 2 Skills for Care * Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded to the
nearest £100. Doesn’t include self employed.
Information and guidance for young people aged 13-19
ICT & DIGITAL CREATIVE
You might think that you just need a creative streak to land your dream job in
this industry but many roles in the creative sector involve working with the latest
technologies which are helping to drive the sector forwards. Job areas include film
and TV, social media, advertising, fashion, computer games and animation.
What is happening?
Skills & qualities
• The digital creative sector is a major growth opportunity for
Norfolk and a priority for creating more local jobs.
• Globally, creative jobs are expected to grow rapidly over the
next few years.
• Number of people working in the creative industries with
a degree is very high (90% for new entrants to computer
games industry).
Useful subjects
• O
ver 50% of creative jobs are in London and the SouthEast and many people work freelance (over 90% in film)
which means less job security.
• 90% of creative companies employ fewer than five people.
• Opportunities in all businesses for IT systems and support –
especially with business skills. Many graduate opportunities
too and the industry is desperately seeking girls! Young
women make up less than 20% of the IT workforce.
• Shortage of 3D and VFX designers, production managers,
games designers, software programmers, broadcast
engineers, social media specialists, illustrators, user
experience, costume & make-up artists and pattern cutters,
marketing and sales, business, engineering and leadership.
• Norwich is a Tech City having support for those wanting to
start up on their own.
• University of East Anglia and Norwich University of the
Arts offer a range of courses around computer science.
On the web
www.skillset.org/careers
www.creative-choices.co.uk
www.bubble-jobs.co.uk
www.thetechpartnership.com/tech-future-careers
What could you earn?*
Photographer
£26,300
Journalist
Web designer
Software developer
Graphic designer
Clothing designer
Creative director (advertising)
£32,000
£29,200
£40,000
£25,500
£28,300
£38,100
Local employers
• BBC East
• Archant
• Anglia
Television
• East Publishing
• Oneagency.co
• Balloon Dog
• Proxama
•
•
•
•
•
•
•
•
* Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded to nearest £100.
Doesn’t include self employed.
Further
Inov8.it
Midwich
Foolproof
FX Homes
Brandbank
Rainbird
Liftshare
7
What Work Norfolk 2015 / 2016
ADVANCED MANUFACTURING
AND ENGINEERING
Technology is the main reason for old jobs disappearing. With nine out of 10 new jobs
today needing some level of IT skills it’s hard to escape it. There are so many exciting
and rewarding careers within science, engineering and technology – digital design,
motor sport, aerospace, clean tech... Why not become an expert and help the UK
become the best innovators in the world?
What is happening?
• Norfolk is home to over 1,000 engineering and
manufacturing businesses who between them
employ over 10,000 people1. Local strengths include
precision engineering, clean tech, agri-tech, food
processing machinery, advanced composites, advanced
electronics, motorsport, marine, aviation and bio-med
technology.
Skills & qualities
Useful subjects
• Automotive (vehicles) electronics, consumer
electronics (for example digital cameras, tablets, smart
phones) are growing areas and need skilled young
people to research and design new products and parts.
• According to Engineering UK there could be 2.74m job
openings to 2020 across a range of engineering jobs.
• Hethel Engineering Centre houses many small
companies working on a variety of exciting projects.
Lab technician
£21,900
Biological scientist
£38,100
• Norwich international Aviation Academy
opens September 2016 offering 80 engineering
apprenticeships each year.
Mechanical engineer
£40,600
Design engineer
£38,500
Electrical engineer
£43,700
Local employers
Engineering technician
£33,650
Precision instrument maker
£30,000
•
•
•
•
•
•
Electronics assembler
£20,200
Motor mechanic
£24,200
Telecoms engineer
£31,400
R&D manager
£45,200
Lotus Group
Bf1 Systems
Shell
KLM Engineering
Perenco
Musset
Engineering
• Syrinix
• Thurne Middleby
8
What could you earn?*
• ATB Laurence
Scott
• Lintott Control
Systems
• Fluke Precision
Instruments
• Ardagh
• Zeller Plastics
On the web
www.futuremorph.org
www.tomorrowsengineers.org.uk
www.semta.org.uk
www.science-girl-thing.eu
1 Innovation Norfolk * Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded to the
nearest £100. Doesn’t include self employed.
Information and guidance for young people aged 13-19
AGRICULTURE, FOOD
AND DRINK
You might not have thought about a career in food and drink but it’s a large and growing sector
with plenty of opportunities – especially if you have an entrepreneurial streak! From nature
to plate someone needs to grow it, invent the recipe, make it, test it for quality, package and
distribute it. Businesses range from small ‘artisan’ (craftsperson) companies to large producers.
What is happening?
Skills & qualities
• Food and drink sector has over 30 different industries
including bakery, dairy, confectionery, chilled and frozen
products.
• T
he food and drink sector in Norfolk includes the
processing of meat, vegetables, prepared meals in an
increasingly hi-tech sector.
Useful subjects
• A
round 170,000 people in the food and drink industry
across the UK are due to retire by 2020. That means lots
of skilled jobs to choose from.
• A
gri-food industry is growing and skills are in demand in
Norfolk which is home to The Institute of Food Research
and The John Innes Centre (Norwich Research Park).
These organisations look closely at the biology of plants
and crops and are world leaders in food science.
• Job titles across the sectors include quality technician,
microbial scientist, food technologist, production
planner, category manager, environmental technologist,
chocolatier, pastry chef, brewer and food scientist.
There are new roles for social responsibility and
sustainability.
• Shortage of bakers, flour confectioners, cheese makers,
food technologists (especially in confectionery),
machine operatives, managers and those skilled in
quality assurance.
Local employers
•
•
•
•
Colman’s
• British Sugar
Kettle Foods
• Kinnerton
Robinsons
• Pinguin Foods
Bernard
• Pasta Foods
Matthews
• Hain Daniels Frozen Foods (Linda
McCartney Foods)
What could you earn?*
On the web
www.tastesuccess.co.uk
www.improveltd.co.uk
www.foodengineer.com
www.growcareers.info
www.lantra.co.uk
www.brightcrop.co.uk
Farmer
£26,500
Biological scientist
£38,100
Production engineer
£38,900
Quality assurance technician
£27,200
Packer
£17,100
Butcher
£18,700
Warehouse manager
£28,600
* Annual Survey of Hours and Earnings 2014.
Average full-time (median) salary rounded to the nearest £100. Doesn’t include self employed.
9
What Work Norfolk 2015 / 2016
ENERGY (INCLUDING
RENEWABLES)
The focus is very much on the future when it comes to the energy
sector with low carbon or ‘green’ technology high on the agenda. The
government has targets it has to meet to help reduce climate change
around the world. It’s not just about constructing, assembling and
monitoring - engineers and technicians will be designing and testing
the buildings, vehicles and mobile phones of the future!
What is happening?
Skills & qualities
• Great Yarmouth (and Lowestoft) is home to England’s
largest cluster of energy businesses.
• Despite the current downturn in the sector due to
the fall in energy prices, it’s likely that new jobs will be
created over the coming years.
Useful subjects
• Green economy is a priority sector for the UK meaning
extra support for ‘green collar’ jobs: renewables includes
wind and wave power; energy and waste management;
sustainable construction; carbon capture; bio energy
and plug-in electric vehicles.
• Many of Norfolk’s businesses now operate around the
world in places like Africa, USA, Canada, the Middle
East, Russia, Asia and Scandinavia.
• Skilled people in high demand especially qualification
level 4 and above.
What could you earn?*
Conservation manager
£30,200
• An Enterprise Zone has been created in parts of Great
Yarmouth and Lowestoft creating up to 13,500 jobs.
Design engineer
£38,500
• Several wind farms have been built off the
East Anglian coast such as Sheringham Shoal,
Scroby, Lincs and Lynn. Others are in the
pipeline such as Dudgeon, Galloper, East Anglia
One and Race Bank. We can expect to see
significant job growth in offshore wind across
the UK with more businesses locating here.
Engineering technician
£33,600
Mechanical engineer
£40,600
Lab technician
£21,900
Energy plant operative
£28,800
Environmental services
manager
£34,400
On the web
www.bconstructive.co.uk
www.futuremorph.org
www.euskills.co.uk/careers
www.myoilandgascareer.com
www.sciencecareerpathways.com
10 * Annual Survey of Hours and Earnings 2014. Average full-time (median)
salary rounded to the nearest £100. Doesn’t include self employed.
Local employers
•
•
•
•
Perenco
Acona
Seajacks
University of
East Anglia
• Oilennium
•
•
•
•
•
•
Statoil
Shell
Aker Solutions
3Sun
Gardline
Hydra Rig
Information and guidance for young people aged 13-19
FINANCIAL AND INSURANCE
The biggest and best companies in this sector are looking for people with high
motivation and enthusiasm. Some jobs within finance and business demand
commitment, long hours and hard work but the effort can be rewarding. Other roles
require a high level of customer service and sometimes shift work.
What is happening?
• Around 44,000 people work in finance and insurance
services in Norfolk, the second biggest sector in the
county. Just over 12,000 of those work in the finance
and insurance industries. This helps to make it one of
the largest clusters of its type outside of London.
• The future looks positive for services such as finance
and accountancy. Environmental accounting is a
growth area. It is a constantly changing sector; closely
linked to new innovations in ICT and although new
technology is taking over some roles, it also presents
new opportunities.
• Can also expect demand to grow for sales and
customer service roles and high level jobs such as
actuaries, IT and legal staff.
• In Norfolk, the UEA’s School of Computer Science is
closely linked to the city’s insurance sector helping to
drive innovation and meet future skills needs.
• Areas with demand for skills include sales and customer
service, HR, legal, ecommerce, logistics administration,
actuarial work, IT and business intelligence.
• Employers are seeking people who are good
communicators, have strong IT skills, pay attention to
detail and are able to focus on and meet customers’
needs. They are also looking for people who have a
sound understanding of how business works.
• Modern language skills in demand especially for
companies who operate or trade internationally.
• Many graduate opportunities in this sector and the
number of women is growing too.
On the web
www.cipd.co.uk
www.directions.org.uk
www.gov.uk/apply-apprenticeship
Skills & qualities
Useful subjects
What could you earn?*
Financial director
£61,100
Human resources officer
£28,400
Chartered accountant
£37,700
Business research professional £31,900
Finance officer
£23,600
Office manager
£28,200
Contact centre worker
£16,700
Local employers
•
•
•
•
Virgin Money
Aviva
Capita
Marsh
• Swiss Re
• Williams Lea
• Moneyfacts
* Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded to the nearest £100.
Doesn’t include self employed.
11
What Work Norfolk 2015 / 2016
TOURISM AND
CULTURE
A career in tourism or hospitality can be very rewarding. If you like meeting people, are
enthusiastic and organised then it could be for you. There are plenty of entry level jobs from
which you can move quickly up the career ladder to a management position and better earning
power! Where could you work? How about beachfront cafe, international hotel chain, cruise ship,
conference centre, airline, water park, exclusive restaurant, travel agent or as a tour guide... take
your pick!
Skills & qualities
What is happening?
• One in 14 people in the UK work in hospitality, leisure,
travel and tourism; nearly half of them work part time1.
• UK accommodation, food and beverage services need
almost 524,000 more staff by 20202.
• Over 30,000 people are employed in accommodation
and food services in Norfolk3, a big rise on last year.
• Shortage of chefs (11,000 needed over next seven
years) and managers.4
• Holiday parks, hostels and restaurants are growing. Fast
food chains such as Subway and Greggs are expanding.
• The industry in Norfolk is changing with more emphasis
on raising standards and extending the season which
will create better quality, more permanent jobs
• Demand for people with business and management
skills. Also foreign languages.
• Number of travel agencies reporting hard to fill
vacancies has tripled over last two years
despite drop in the number of employers
Sought after skills include customer
handling, organisation, planning and
problem solving. New apprenticeships will
help bring new skilled staff to the sector5.
• Norfolk is a top destination for festivals –
food and drink, the arts, music and more!
They attract tourists and provide a variety
of temporary jobs.
On the web
www.careerscope.uk.net
www.skillsactive.com
http://hospitalityguild.co.uk
www.gov.uk/apply-apprenticeship
12
Useful subjects
Local employers
•
•
•
•
Bewilderwood
Sea Life Centres
Norwich Castle
Norwich Theatre
Royal
• National Trust
• Bourne Leisure
• Norwich City
Football Club
• Searles
• Blue Sky Leisure
• Richardsons
Boats
• Barnes Brinkcraft
What could you earn?*
Bar manager
£19,100
Bar staff
£12,900
Chef
£18,700
Travel agent
£18,800
Conference manager
£25,400
Gallery assistant
£16,100#
Waiting staff
£12,500
1,2,4 & 5 People1st 3 Business and Employment Register Survey #Adzuna * Annual Survey of Hours and Earnings 2014.
Average full-time (median) salary rounded to the nearest £100. Doesn’t include self employed.
Information and guidance for young people aged 13-19
RETAIL
Retail is the largest private sector employer in the UK – that’s big business!
As well as sales roles, there are many behind-the-scenes jobs such as buying,
merchandising, stock control, logistics and store operations – all important
links in the chain. Some of these jobs demand a creative streak, others need
IT skills. What’s more, if you have the drive, it’s easy to move quickly up the
career ladder to a management position.
What is happening?
• Norwich is one of the top shopping destinations in
the UK and is the second largest employment sector
in Norwich. Retail employs just under 41,000 people
across the whole of Norfolk1.
• Almost a third of retail employees are under 25 years
old; more people work part time than full time2.
• Online retail is increasing with some high street
stores and independent shops struggling as a result.
Major food retailers such as supermarkets still
opening stores although these are smaller rather
than larger stores.
• Increase in online shopping leading to previously
unheard of job roles such as e-commerce
merchandiser, customer relationship manager and
social media manager.
• Skills shortages in retail include planning and
organisation, strategic management and customer
service skills.
• Online, ‘cafe culture’, local produce and ‘niche’ shops
are popular ideas with those wanting to set up their
own retail business.
• Many high street retailers have their own careers
Twitter feed posting news and vacancies daily.
• The head offices of major retailers have some really
interesting job roles.
What could you earn?*
Check-out operator
£13,900
Sales assistant
£14,800
Retail manager
£25,400
Buyer
£29,800
Window dresser
£21,600
Skills & qualities
Useful subjects
Retail jobs include...
Local employers
• Simply M & S
• Norwich Lanes
Food
(independents)
• Roys
• Top department store chains such as
John Lewis and Debenhams
• Discount retailers such as 99p Stores
• Supermarkets such as Sainsbury’s,
Aldi, Co-op
On the web
www.nsaforretail.com
www.fashionretailacademy.ac.uk
www.gov.uk/apply-apprenticeship
1 Business Register of Employment Survey 2 People1st * Annual Survey of Hours and Earnings 2014. Average full-time
(median) salary rounded to the nearest £100. Doesn’t include self employed.
13
What Work Norfolk 2015 / 2016
CONSTRUCTION AND THE
BUILT ENVIRONMENT
The construction industry has had its ups and downs over recent years but compared
to other regions, the sector in the East of England is predicted to grow more
favourably. The number of jobs within some roles is expected to grow, however there
are also jobs such as electrician where the number of jobs isn’t expected to rise but
skilled people will be needed to replace those who leave. Environmental targets
mean there are some exciting new areas to work in such as intelligent buildings.
Skills & qualities
What is happening?
• The sector is expected to grow over the next six years, with
224,000 new jobs for the UK expected over the next five
years (2015-2019)1. Around 21,300 of those could be in the
East of England.
• Roles most needing new workers in the region include
electrical trades, plumbers, painters & decorators,
labourers, brick layers, civil engineers and logistics
specialists. Across the UK, skills needed include building
envelope specialists, civil engineers, architects and wood
trade and interior fit-out. All areas will need managers, IT
and office-based staff2.
• A growing population, changes in our living habits
and energy savings means money is being put into
infrastructure, housing and leisure sectors.
• There are some large infrastructure projects for the area in
the pipeline such as Norwich Northern Distributor Road,
A47 improvements and major housing schemes, especially
to the north of Norwich.
• Growth in demand is predicted to grow for those working
within a civil engineering role such as road building (civil
engineering operatives).
• Over 38% of people working in construction are selfemployed and the figure is rising3.
• 13% of the workforce is female and it’s growing .
4
• Opportunities for skilled craft work on old buildings in the
built heritage sector.
• The National Construction College, whose headquarters
are at Bircham Newton near King’s Lynn, has recently
been extended and refurbished and now offers a superb
environment for a wide range of training courses.
Useful subjects
What could you earn?*
Bricklayer
Architect
Wood joiner
Painter and decorator
Electrician
Civil engineer
£24,800
£36,000
£25,200
£21,900
£30,200
£38,500
On the web
www.bconstructive.co.uk
www.the-nhtg.org.uk
www.architecture.com
www.gov.uk/apply-apprenticeship
Local employers
• RG Carter
• Morgan
Sindall
14 1, 2 , 3 & 4 Construction Skills * Annual Survey of Hours and Earnings 2014.
Average full-time (median) salary rounded to the nearest £100. Doesn’t include self employed.
• Keir
Construction
• Gill
LIFE SCIENCES
Information and guidance for young people aged 13-19
This sector is driven by a growing and aging population, an
increase in chronic (long term) diseases and the fact that
people are living longer. It’s all about scientific discovery and
advanced technology which makes for some very exciting
and rewarding roles: imagine developing a drug to cure
a disease or helping someone to live a more fulfilling life
following an accident... you could make a real difference!
What is happening?
• The sector is a key driver in the UK economy with
thousands of new jobs to be created over the next few
years.
• Priority sector for Norfolk with Norwich Research Park
(NRP) one of the world’s largest clusters of food, health,
plant and environmental science in the world. NRP is
home to many businesses and small research companies
as well as major institutions such as the John Innes
Centre, Institute of Food Research and the Genome
Analysis Centre. Over 12,000 people work on the site.
• Three main areas: pharmacology (drugs and
chemistry), med tech (hi-tech equipment) and bio tech
(microbiology). Pharma is the largest sub sector.
• Food and energy security, healthy ageing and living with
environmental change are important issues globally and
researchers are needed to tackle these issues. Highly
skilled jobs working in these areas can be found at the
NRP.
• Bioinformatics - connecting computing, biology and
medicine - is one of the fastest growing areas of research
and development.
• Roles in demand include intellectual property,
microbiologist, antimicrobial resistance researcher.
• Many companies are small businesses with clusters in
cities across the UK.
• Higher Level Apprenticeships in life sciences means there
is an alternative route to university into technician roles.
On the web
www.futuremorph.org
www.rsb.org.uk
www.microbiologysociety.org
Skills & qualities
Useful subjects
What could you earn?*
Lab technician
£21,900
Biological scientist
Research professional
Design and development
engineer
Pharmacist
£38,100
£39,400
£38,500
£41,500
Local employers
• University of East
Anglia
• The Genome
Analysis Centre
• Anglia DNA
• Institute of Food
Research
• iDNA Genetics
• SequenceAnalysis
• Procarta
* Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded to the nearest £100.
Doesn’t include self employed.
15
What Work Norfolk 2015 / 2016
Skills, skills, skills
As well as qualifications, employers also look for the skills people
have when they’re applying for jobs. Here are some of the skills that
employers are most looking for from you:
Skills like these are called employability or transferable skills because you
can use them in many different types of jobs.
How can I show that I’ve got these skills?
Communication and literacy
Speak up! Join in with discussions, express your
opinions thoughtfully, but also listen to what others
have to say. If you’ve done a presentation at school,
explain how you presented it clearly and why.
Team working
Good proof of teamwork is having taken part in a team sport,
drama production or other activity. This might be within
school or in your own time. Show that you can get on well
with others, value their opinions and communicate well in
order to complete a team task.
16
1e-skills
Nine out of 10 new
jobs today require
some level of IT
skills.1
Information and guidance for young people aged 13-19
Problem solving
By the time you’re 38 you could
have had 10 different jobs. That’s
why you’ll need a good set of
transferable skills!
Explain how you would identify a problem and how you would solve
it. You could come up with different ways of tackling it and who else
you would need to involve. If you can think of something you’ve
had to tackle that was difficult then show that you’re not afraid of a
challenge.
Business and
customer awareness
Dealing with the public involves a range of skills and qualities. Show
that you understand the need to communicate well and can remain
calm in difficult situations.
The benefits of work experience!
Employers really value work experience - you’re more likely to get a job
if you’ve had some experience of a working environment. Universities
also look for people who can show that they have some work experience
when applying. You can learn new skills and understand why they are
important by spending time in a workplace. But another real benefit
is that you get the opportunity to see if a type of work is going to suit
you. It might just set you on the right path!
To find out more
about your skills and
how to brush up on
them try the skills health
check tools on the National
Careers Service website
(search for ‘national careers
service’ online)
“It was an opportunity to experience day to day
office life being an administration assistant,
attending meetings, inputting data and writing
reports. Work experience helped me prepare for
work life and also mature as a person. It helped
me understand there is more than just a computer
in an office but different departments which help
contribute to make an office work.”
Kiran
17
What Work Norfolk 2015 / 2016
What is the employer looking for?
When you’re ready to apply for a job or apprenticeship it’s important to make sure you’ve researched
carefully what the job actually is and what is expected of you. Just a little extra time spent on your
application could be the difference between getting an interview and missing out.
18
Information and guidance for young people aged 13-19
Employers like someone who...
Putting all of this advice into action will help you to secure a job and stay in it!
Employers like
someone who...
What you can do
shows initiative
Get a part-time job or do some
voluntary work.
takes care in what
they do
Fill in your application form
clearly, look smart at the
interview and always be on time.
is keen and
enthusiastic
When applying for a job, think
carefully about how you put
yourself across. Once you’re
working, always appear willing.
has employability or
transferable skills
Think about something you’ve
done at school or in your spare
time that shows how you’ve used
a skill. This could include giving
presentations or playing a team
sport.
is adaptable
Show examples of how you’ve
adapted to change, such as
leaving school. Make it clear that
you’re willing to learn new skills.
can work well in a
team
Use examples from school or
out-of-school to show how you
can get on with others.
is reliable
Once you’ve got a job or
apprenticeship place turn up on
time every day. Ring into work if
you’re unwell (but not just a sore
throat) to let them know you
won’t be coming in.
19
What Work Norfolk 2015 / 2016
Qualifications
Learning Options @ 14-19
Key:
General qualifications
Vocational qualifications
Foundation Learning
Higher Education
ighe
the h
Entry Level
➚
Entry Level
certificates
Foundation Learning
r the
the g
level,
k
r the
reate
Level 1
➚
GCSEs and iGCSEs
(D-G)
BTEC Level 1
Foundation Learning
Cambridge Nationals
Level 1
and
dge
nowle
Apprenticeships
skills
Level 2
requ
➚
ired
Level 3
➚
BTEC Level 2
Intermediate
Apprenticeship
Cambridge Nationals/
Technicals Level 2
NVQ2
There is more
than one
pathway to a
job
Degree
A Levels
GCSEs and iGCSEs
(A*-C)
Level 4+
BTEC Level 3
HNC or HND
Higher
Apprenticeship
Advanced
Apprenticeship
Foundation Degree
Cambridge Technicals
Level 3
NVQ4/5
NVQ/3
International
Baccalaureate
NVQ1
To enter this level young people need to be really interested
in the course they are applying for. They may or may not be
asked for some qualifications.
Employment options
after Entry Level or Level 1
Jobs involving basic tasks, usually with more supervision
than higher-level jobs. They can be hard to find and usually
are low paid.
To enter this level young
people usually need some
GCSEs at D or C grades.
To enter this level young
people usually need 4-5
GCSEs at grades A*-C or
other Level 2 qualification.
Employment options
after Level 2
Employment options
after Level 3
Jobs involving varied tasks
with some guidance or
supervision.
Jobs involving working
independently, and possibly
supervising and training.
Pathways into work
Apprenticeships and traineeships
To enter this level young
people usually need Level 3
qualifications and may need
to have achieved specific
grades in certain subjects
to progress further.
Employment options
after Level 4+
Specialist, professional and
knowledge-based jobs, and
professional management.
There are around
25,000 UK
apprenticeship vacancies
at any one time
If you like the idea of learning while you’re working then why not consider an
apprenticeship? You can start an apprenticeship at 16 and either continue onto an advanced or
higher level apprenticeship, go straight into work or onto higher education.
If you like the sound of an apprenticeship but don’t feel you’re quite ready then a traineeship could help
you to develop the skills that employers are looking for and prepare you for work or more training. Maybe
you’ve missed some time at school or need extra support to gain confidence before you continue learning or
training... ask your teacher or careers adviser about study programmes.
For apprenticeship opportunities in Norfolk go to
www.apprenticeshipsnorfolk.org or call 0344 8008024
Work experience
A work placement is a great way to gain experience of the world of work and to learn new skills. Employers
are especially keen on people who have got some sort of work experience and it could give you the edge at
an interview. As well as volunteering to gain experience, there are other options which can be combined with
further study to put you in a really strong position!
20
Information and guidance for young people aged 13-19
Further education
If you want to continue learning more academic subjects then sixth form or college could
suit you if they offer the right subjects. Both further education or an apprenticeship could
lead to higher education. For further information on your next move read ‘Choices at 16’
(Norfolk County Council) for:
•
Further education – what to
study; where to study
•
Apprenticeships – top tips;
where to find vacancies
•
Traineeships
For your options at 18 read ‘Choices at 18’ which includes information on:
•
•
Gap year and volunteering
Apprenticeships
•
•
Applying to higher education
Looking for work
You can find the booklets in school or go to
www.helpyouchoose.org > info & advice > decisions & choices.
Preparing for work
As well as searching for work through the usual routes (read ‘Choices at 16’ or Choices at 18’ for more
information) there are a number of local schemes and programmes which can help to build your confidence,
develop your skills or just give you the boost you need...
Skills/Careers Festival
Norfolk’s Skills/Careers Festival is happening in
March 2016 at the Norfolk Showground. Make sure
you look out for publicity advertising this great event
for young people in Norfolk.
Moped loans
If you’re keen on a job but don’t know how you’re
going to get there, could the Kickstart moped
scheme help you? Find out if you qualify at
www.kickstart.btck.co.uk
Future You
Future You is a free careers app and web tool
designed to help young people identify different jobs
and careers within the six growth sectors in Norfolk.
You will be able to match your skills and aptitudes to
a wide range of careers within the growth sectors in
Norfolk. http://app.futureyounorfolk.com
Disability support
Once you’ve completed your education you might need a little extra support to get you on the right track
and every Jobcentre will have a Disability Employment Adviser (DEA) who can help you. They’ll be able to
help explain Access to Work, Residential Training and the Work Choice programmes and other practical
support available – which could lead to your dream job! www.gov.uk
For advice on CV writing, interview skills, job hunting and your rights at work check out the guide relevant
for you at www.helpyouchoose.org > info & advice > work & training.
21
Need careers advice?
If you’re looking for a new job, or a change
in career and don’t know where to start,
we can help.
The National Careers Service is available
FREE and is delivered by a network of
professional, qualified careers advisers
across Norfolk and beyond.
We can help you:
• Develop your CV
• Improve your skills
• Succeed at interviews
• Understand the local job market
• Progress in your current job
Call us for more
information and advice
0800 100 900
You can also search online for
National Careers Service
TM