Driver`s Guide
Transcription
Driver`s Guide
Driver’s Guide Europe. Your Way. Contacting Hertz Table of Contents When you’re renting a car in a place you’re not familiar with, a Hertz location is one sight you’ll be really happy to see. It’s not just the most trusted name in the industry, it’s got the kind of fleet you can feel really good about. What’s more, we’re just a phone call away 24 hours a day, seven days a week. That’s exactly the kind of support you need in a place that’s foreign to you. Hertz at your Service Visit our website at Driving in Europe hertz.com Toll-free number in U.S.: 1 800 654 3001 At your service, 24 hours a day, or contact your travel agency. Welcome to Hertz Before you get on the road The Hertz fleet Making a reservation Optional coverages Mandatory tax and fees – explaining the charges The rental process What to expect when driving in Europe European driving tips European traffic and road signs European map European mileage charts U.S. Embassies in Europe 4 5 6 8 9 10 11 12 13 14 16 18 20 Affordable help-line number in Europe: 00 800 11 911 911 Emergency Roadside Assistance 24 hours / 7 days Phone numbers vary by country. A country-specific phone number is listed for your information in your rental agreement. 2 3 Welcome to Hertz. What makes Hertz the perfect traveling companion? Englishspeaking personnel and, of course, Hertz #1 Club Gold®, with benefits that include automatic processing and fast pickup. But that’s not all. With Hertz partner programs worldwide, you can earn points, miles or credits whenever you rent from Hertz. What’s more, we offer free unlimited mileage, there’s no charge for cancellations and perhaps most importantly, we give you the sense of security that comes with 24-hour Emergency Roadside Assistance. Hertz NeverLost® Hertz NeverLost eliminates the worry of getting lost as you travel from one city or country to another. The NeverLost incar satellite navigation system will guide you with clear voice prompts in your choice of 13 languages. With mapping for 27 European countries, NeverLost provides you with turn-by-turn directions. It can be fitted to any Hertz vehicle and installs in less than a minute. It is also portable 4 Before you get on the road. for use while walking through major cities. And with Intercity rentals, you can pick up your NeverLost unit in one location and return it to another within the same country (participating locations and drop fees apply). Hertz Prestige Collection Travel throughout France, Germany, Ireland, Sweden, Switzerland and the United Kingdom in the car of your dreams with a luxury or highperformance coupe, sedan, wagon or convertible from Hertz. Hertz Green Collection Rent-It-Here and Leave-It-There It is the ultimate convenience. Pick up a car at one location and return it in a different city or country. Fees may apply, so please check with Hertz at time of reservation for details. Additional Drivers For a small daily fee, additional drivers other than the primary renter can be added at any Hertz counter. The additional driver must be physically present at the counter along with the primary driver, and must also produce his/her own driver’s license as well as meet the minimum age requirements for the rented car group. There is no coverage for damages caused by drivers not registered. Supplementary Equipment Hertz offers the kind of equipment that makes traveling easy. Cell phones, ski racks, luggage racks, child seats and hand controls are available at participating locations for an additional fee. With the Hertz Green Collection, you can reserve fuel-efficient, environmentally-friendly cars that are both easy on the wallet and suitable for families and small groups traveling together. These cars can achieve between 42 and 65 miles per gallon. Green Collection cars are available at major locations throughout Europe. They are clearly identified and presented first in the list of vehicles available for your chosen location when booking on hertz.com. 5 Hertz prides itself on the quality and maintenance of its fleet. Mercedes C-Class The finest fleet in Europe. Designed for people who put a high value on comfort and quality. Comfortable/Maximum Vehicles shown are examples only. Specific models may vary in availability, capacity and features. Cars will be confirmed only by car group, and not by car model within a class. Luggage capacity may decrease with maximum number of passengers. Features apply to car shown. Comfortable number of passengers Maximum number of passengers Hatchback Sedan (trunk) Large suitcase Medium suitcase 4 Jaguar S-Type 4 Economy Mercedes E-Class Comfortable/Maximum Compact 4 Ford Focus Estate Comfortable/Maximum Intermediate Comfortable/Maximum 4 6 Compact Wagon Comfortable/Maximum 4 Ford Mondeo Premium Comfortable/Maximum 2/4 Ford Focus Premium Comfortable/Maximum Number of doors Ford Fiesta Full-Size 4 Renault Espace Full-Size Van Comfortable/Maximum 4 7 Making a reservation. Optional coverages. There are three simple ways to make a reservation with Hertz. You can either call your travel agent, the Hertz international reservations hotline at 1-800-654-3001, or book online at hertz.com. Hertz takes the worry out of renting. Hertz will need to know your basic travel information. You may be asked to provide: Restrictions can vary by location. Some restrictions that may apply are: • Location, date and time you plan to pick up and return the car •F light information if flying into an airport (we can hold your car if your flight is delayed). •T he vehicle type of your preference (size, transmission, etc.) • Credit card information. • If you are a member of Hertz #1 Club. • Phone number. • If you’ll be receiving a special discount, the code should be provided at time of reservation. • Minimum/Maximum age. • Credit card requirement. • International Driver’s Permit may be required. • Flight information may be mandatory. • Theft protection may be required. • Driving from one country into certain other countries may not be allowed. Online Check-In Hertz now offers online check-in on hertz.com. Providing a few details now, such as driver’s license and date of birth, will save you time in line. To check in online, simply go to “Online Check-In” located in the navigation of hertz.com. Print your confirmation and bring it with you to the Hertz Express counter at major airport locations. 8 Theft Protection (TP) TP is generally an optional service, which, if accepted, limits your liability in the event of damage to the Hertz vehicle (including parts and accessories). Deductibles may apply and vary by country and car group. TP is mandatory in some European countries. Acceptance/Nonacceptance of TP cannot be changed at the end of the rental. Collision Damage Waiver (CDW) CDW is not insurance. It is an optional service which, if accepted, limits your financial responsibility for damage to the Hertz vehicle other than by theft or vandalism. CDW also covers damage to the vehicle resulting from accidental fire. Deductibles may apply and vary by country and car group. Acceptance/Non-acceptance of CDW cannot be changed at the end of the rental. Super Cover (SC) Super Cover is an extra optional service that waives your already limited liability in case of damage to, or theft of, the Hertz vehicle or its parts or accessories, including those losses resulting from collision, vandalism, theft or attempted theft. Personal Insurance Personal Insurance is optional coverage for any accident providing compensation to the driver/passenger for loss of life and medical expenses. In some countries, it also covers personal belongings of driver and passengers. Please note that some of these coverages may be included in our rental rates. Always consult your travel agent or contact Hertz directly for best alternatives for your coverage needs. 9 Mandatory tax and fees – explaining the charges. Different countries charge different taxes and fees. Here are some of the phrases you’ll hear and need to be familiar with as you travel through Europe. Service Charge This is a charge levied at certain airport, downtown and railroad locations for use of their facilities. Value Added Tax (VAT) VAT is a country-specific consumption tax. The Service Charge and Value Added Tax amounts or percentages vary by location and will be quoted at time of reservation. These will be automatically added into your rental agreement. Some fees and taxes may be included in your rental rate. Fuel All Hertz rentals come with a full tank of gas. If you do not return the car with a full tank, Hertz will charge you for the fuel and service charge at the applicable per-mile or per-gallon rate specified on the rental record. You can also purchase fuel from Hertz at the beginning of your rental by selecting the Fuel Purchase Option. With this option, you prepay the full tank of gas; prices are based on local self-service. There is no refund for unused fuel at the end of the rental. The rental process. If you are picking up your car at European airports, simply head to the baggage claim and look for the car rental area or directions to the Hertz Bus. The bus will take you to the Hertz counters or Gold Service area. There are different types of options when returning your vehicle: Normal Return You can head to the regular rental counter during normal business hours. The counter rep will check the charges, give you a receipt and you are off. Instant Return A Hertz representative meets you in the return area and processes the return information using a hand-held computer and provides a receipt instantly. Express Return Just fill in your mileage, return date and time, fuel level and whether fuel was purchased on the rental agreement. The rental agreement and the keys should be dropped in the Hertz Express Return box. A computed copy of the rental agreement will be mailed to you. Drop-Off Box Return Some locations offer after hours Drop-Off Boxes. You just fill in your mileage, return date and time, fuel level and whether fuel was purchased on the rental agreement. The rental agreement and the keys can be dropped in these Hertz Drop-Off Boxes. The type of return varies by location. Please discuss the options available for your destination at the time of reservation or pickup. 10 11 What to expect when driving in Europe. European driving tips. There are as many differences as there are languages. • Drinking and driving is prohibited and penalties are severe. • P ay attention to which side of the road you should drive on. Britain, Ireland, Malta and Cyprus all require driving on the left-hand side of the road. It may be prudent to practice driving in a less populated area before attempting to drive during a heavy traffic part of the day. •D on’t cross a continuous white line to change lanes or overtake. The fine could be heavy. •H eavy fines are imposed for illegal parking. Speeding and other traffic offenses can be subject to on-the-spot fines. •M ost countries recognize a valid U.S. driver’s license; however, some countries require an International Driving Permit (IDP). It functions as a legal identification document that translates U.S. driver’s license information into 11 foreign languages. An IDP should be used as a supplement to a valid U.S. license. You can obtain an IDP before your departure at local offices of the American Automobile Association (AAA) or the American Automobile Touring Alliance. •A lways use the seatbelt. Most countries have seatbelt laws and penalties can be severe. •C all your travel agent or the Hertz Reservation Center for infant, baby or child-seat local regulations. • High fuel prices. Fuel is purchased at “Petrol” stations. Many of these stations are not operated around the clock. • Different units of measure than in the United States (kilometers, liters). • Different traffic regulations by European country. • There are many toll roads. Bring plenty of change. • You may be asked to produce your driver’s license, vehicle registration document and passport. 12 Safety Tips for Europe • Don’t leave money or items of value in an unattended vehicle, and remove all other property whenever possible. • Make a couple of copies of your passport and keep them in separate places. • When entering your vehicle, be aware of your surroundings. Conversion Table 1 km = 0.621 mile 1 liter = 0.264 US gallon 0° Celsius = 32° Fahrenheit 13 Road narrows Train crossing without barrier Customs: Stop ZOLL DOUANE European traffic and road signs. Road narrows Speed limit Train without Yield to crossing oncoming traffic barrier NoCustoms: entry Stop Here’s the good news: These are some standardized road signs used all over Europe. Diamond signs indicate priority. Red triangles are warnings. Red circles are restrictions. Blue circles are requirements. Squares and rectangles give guidance. No stopping on side 1 on oddtraffic days; Speed limit No parking Yield to oncoming no parking on side 2 on even days No parking No entry The color red on a European road sign signals negative information such as a warning or prohibition. The color blue is positive in that it signals an obligatory action or some feature that you can take advantage of – such as a bicycle lane, a rest stop or a parking garage; simply put, it says do rather than don’t. As in North America, dashed center lines mark passing zones while solid center lines denote no-passing zones. But while in North America yellow markings separate opposing traffic flows and white lines separate traffic moving in the same direction, in Europe white lines are used in both cases. Priority road End of priority road Entering a two-way street Priority road Priority End ofroad priority road Crossroads Entering a two-way street 16 Yield Priority road No stopping No passing No passing End of no passing No parking on side 1 on odd days; No parking road: End of speed limit noOpen parking onNational side 2 on even days speed limit applies Open road: National Bicycle lane/path speed limit applies End of speed limit Go to the right Beware of pedestrians End of no passingDistance andBicycle lane/path Go toRest the right Parking with meters direction of car park Parking area/ stop Traffic signals Beware of ahead pedestrians Superhighway exitmeters Distance Camping HI hostel* Parking with and direction of car park Parking area/ Rest stop Roundabout Traffic signals ahead ZOLL Dead end Superhighway exit Expressway Camping End of expressway HI hostel* 17 Signs and traffic regulations may vary by European country. * Hostelling International DOUANE 16 14 Crossroads Road narrows Yield barrier Train crossing without Roundabout Customs: Stop Dead end Expressway Signs and traffic regulations may vary by European country. * Hostelling International End of expressway 17 15 European Map Plot your path through Europe NORWAY 4 Bergen Thurse 9 5 Wick 96 5 SCOTLAND 6 82 Glasgow N. IRELAND Londonderry Larne A6 3 Killarney Belfast 4 A1 4 IRELAND 4 7 Kildare Limerick 3 21 DUBLIN 2 M6 5 WALES 2 Exeter 2 M40 M5 12 Cambridge M1 2 23 27 Brighton 3 M4 Reading 30 4 Southhampton 4 Emden 2 47 Oxford Bristol 30 M1 Norwich Harwich Southend-on-Sea 20 Folkestone Østend Antwerp Calais 2 3 3 A11 Nantes PARIS 2 5 FRANCE 9 15 A T L A N T I C O C E A N La Coruña Bordeaux 6 Lugo 646 Oviedo 4 3 A66 Vigo Santander 5 3 Pamplona Porto Coimbra Zaragoza 5 90 PORTUGAL LISBON 5 MADRID 6 SPAIN 90 11 234 8 3 80 Marseille ANDORRA 35 7 4 Cádiz 2 Algeciras Seville 1 1 Marbella Málaga Gibraltar Granada 6 Spoleto 4 ITALY ic S SOFIA 13 SKOPJE MACEDONIA 1 Taranto 6 4 ALBANIA 3 Larisa 6 45 Palermo 3 115 Reggio di Calábria 4 Agrínion 75 951 Pátrai Evvoia ATHENS 3 65 Catania A19 Agrigento Ionian Sea Messina 90 4 45 Enna 3 Thessaloniki 75 GREECE 3 BULGARIA 79 75 Igoumenitsa S e a 90 7 Pegradec Brindisi 3 Trapani 65 Shkoder TIRANA Bari 90 Tyrrhenian Sea M e d i t e r r a n e a n SERBIA MONTENEGRO 45 5 Kotor 55 1 11 75 3 4 15 5 SARAJEVO 6 ea A16 3 BUCHAREST BELGRADE 19 5 17 Dubrevnik 2 22 3 45 3 SARDINIA Alicante Cartagena 6 Pescara Menorca Eivissa BOSNIA and HERZ. Split ia t 2 80 ROME 3 BRÀSOV ROMANIA 9 CROATIA 70 65 1 Ancoana 15 5 1 Florence CORSICA Valencia 3 Rimini Naples 3 Córdoba Faro 1 Sienna 804 ZAGREB Zadar 2 75 HUNGARY 71 Rijeka BUDAPEST 4 71 8 Ravenna 55 Monte Carlo 5 6 1 12 10 59 Pula 80 Majorca 5 33 Portofino Pisa Trieste Venice 3 A16 SLOVAKIA 60 2 1 UKRAINE 2 BRATISLAVA 3 1 1 70 3 Genoa 3 77 Brno SLOVENIA LJUBLJANA 6 5 1 4 Savona 2 Barcelona Toledo 90 Nice 6 5 7 2 1 4 462 L'VIV 3 8 6 75 Villach 64 2 55 60 r Ad 17 64 62 Avignon Toulouse 15 2 25 65 AUSTRIA 4 55 45 1 Milan 22 Krakow 75 Salzburg 6 3 15 3 2 Valladolid 1 4 Biarritz San Sebastian 70 Linz Innsbruck 6 5 3 11 6 80 2 3 2 72 3 2 Bilbao Lyon 9 5 4 1 3 70 1 1 Geneva Mâcon ClermontFerrand Rzeszów 2 Katowice VIENNA 2 3 LIECH. SWITZERLAND 3 6 65 CZECH REPUBLIC 45 2 533 Zurich BERN A16 40 50 Munich Ulm 1 Dijon 6 Wroclaw Ingolstadt 52 Freiburg 2 5 3 41 3 Langres 4 Nevers 35 4 67 36 PRAGUE Nuremberg Stuttgart 1 Strasbourg 2 Heidelberg WARSAW 30 Lodz 27 4 30 6 3 Wurzburg 51 2 42 4 25 Nancy 19 5 Tours 4 5 2 Leipzig Frankfurt 1 Saarbrucken 33 Poznan 3 3 40 2 Bonn 422 30 3 51 18 6 POLAND 5 Dresden 2 5 30 Cologne LUX.3 25 Reims 1 Chartres F11 2 Le Mans 60 3 15 3 5 Namur Szczecin 2 BERLIN GERMANY Essen Dusseldorf 3 40 BELARUS 8 72 6 Wiedenbruck 2 Gdansk 55 22 Hannover 3 2 34 313 1 Osnabruck 2 234 37 1 Utrecht 2 1 Bremen NETH.2 30 2 Hamburg 29 Bremerhaven 22 BRUSSELS BEL. Lille Boulogne 2 2 40 2 2 Rennes Lorient 17 15 Caen 1 Rotterdam 2 Dover Le Havre Mont St. Michel 1 LONDON 3 Cherbourg 12 AMSTERDAM 2 English Channel 4 3 28 Koszalin 6 VILNIUS RUSSIA 7 Kiel 4 4 48 St. Ives 45 Manchester Birmingham LITHUANIA 22 Malmo 2 North Sea Leeds 1 20 1 47 2 5 Rosslare Fishguard COPENHAGEN Scarborough 2 M62 Liverpool 5 25 Cork ENGLAND 5 4 20 Esbjerg LATVIA Kalmar 45 DENMARK Newcastle 3 3 11 6 8 2 Isle of Man Dundalk 4 Gotland RIGA 4 5 1 Carlisle Jönköping 20 3 74 Stanraer 2 40 3 RUSSIA 6 Baltic Sea 4 Göteborg Frederikshavn ESTONIA 2 3 20 St. Andrews 3 Edinburgh 3 4 3 2 M1 Sligo 17 Galway 6 Aberdeen Dundee 1 77 5 Kristiansand 3 94 9 Perth Norrkoping 5 18 STOCKHOLM 3 18 6 St. Petersburg TALLINN 5 132 Larvik Stavanger 3 Inverness HELSINKI OSLO 9 Haugesund 6 7 Kinsarvik FINLAND SWEDEN Lillehammer SICILY Aegean Sea Legend Capitals 16 Major Cities Eurotunnel 17 European Mileage Charts Here’s how far it is between here and there. ZAGREBZAGREB 684 VIENNA VIENNA 730 STOCKHOLM STOCKHOLM 881 ROME ROME 1062 PRAGUEPRAGUE 440 PARIS PARIS 315 OSLO OSLO 850 MONTE MONTE CARLO CARLO 927 MILAN MILAN 495 MADRIDMADRID 1102 LUXEMBOURG LUXEMBOURG 250 LONDONLONDON 329 LISBON LISBON 1437 ISTANBUL ISTANBUL1724 HELSINKIHELSINKI1117 FRANKFURT FRANKFURT267 DUBLINDUBLIN 682 COPENHAGEN COPENHAGEN 475 BUDAPEST BUDAPEST874 BRUSSELS BRUSSELS 126 BERN BERN 521 BERLIN BERLIN 410 BELGRADE BELGRADE1141 BARCELONA BARCELONA 769 18 670 684 4367 670 4367 217 487 217 417 487 642 417 192 642 1122 730 1122 849 409 849 398 409 558 398 700 558 155 700 2151 881 1437 2151 1438 1437 1438 637 1153 637 1153 980 1190 980 1519 1062 1519 546 794 546 955 794 583 955 950 583 775 950 174 440 843 174 461 843 161 461 381 161 435 381 292 435 1823 315 1823 530 1104 530 1104 665 366 665 186 366 905 186 2145 850 1335 2145 1426 1335 1426 637 1116 637 1116 949 1178 949 1566 927 1566 319 840 319 809 840 412 809 797 412 822 797 909 495 460 909 541 460 525 541 105 525 437 105 496 437 2406 1102 2406 300 1680 300 1451 1680 1451 949 973 949 1624 973 1612 250 1612 604 887 604 487 887 262 487 135 262 744 135 1984 329 1984 734 1271 734 1271 691 595 691 230 595 1091 230 2809 1437 2809 611 2058 611 1860 2058 1364 1860 1302 1364 2008 1302 1724 701 1389 701 1389 620 1438 620 1420 1438 1643 1420 1643 818 2424 1117 1634 2424 1730 1634 1730 905 1426 905 1216 1426 1463 1216 1569 267 1569 678 837 678 348 837 254 348 243 254 601 243 2325 682 2325 922 1600 922 1066 1600 1066 942 583 942 1432 583 1786 475 1098 1786 1042 1098 1042 242 963 242 574 963 799 574 973 874 946 973 248 946 564 248 701 564 849 701 849 1742 126 1742 671 1035 671 1035 460 416 460 416 1562 521 1562 469 825 469 590 825 590 1531 410 1531 933 812 933 812 1141 725 951 725 951 1175 769 1175 699 192 1128 699 1128 457 1072 457 1072 721 645 155 1277 645 1277 464 1303 464 1303 973 1190 404 1544 404 1544 906 273 906 2046 273 1240 775 1463 1240 1463 802 1903 802 1401 1903 388 292 907 388 254 907 822 254 943 822 762 905 620 762 264 620 1432 264 1705 1432 1178 373 1531 373 1531 875 608 875 2034 608 1138 822 1225 1138 1225 642 1801 642 1448 1801 719 496 888 719 304 888 1214 304 1031 1214 1549 1624 1376 1549 1152 1376 2194 1152 2288 2194 606 744 696 606 152 696 1246 152 1500 1246 1091 807 341 807 474 341 1450 474 1866 1450 1885 2008 1779 1885 1531 1779 2542 1531 2691 2542 1662 818 2207 1662 1438 2207 2319 1438 2319 1463 642 1814 642 1166 1814 1166 501 601 843 501 843 1153 1432 1153 799 721 973 2046 1401 943 1705 2034 1448 1031 2288 1500 1866 2691 BO N LLIOSND BOON N LUOX NEDM OBNO UR MLUA G XDERMI DBO UR MMAILA G DRN ID MMO ILNATE NC OMSL ARLO ONO TE POAR CARL SLOIS O PARA RIGSU E PRROAM GEU E SRTO OMCK E HO LM SVTIEON N CKAH OLM VIE NN A LIS AM S TER DA M ATMH SETNES RD BATAR AM HECNE LSON BBAELRG A CRELAD OE BBEER NA LGLIRN AD E BBEERRN LIN BBRU ERNSS EL BBU S RUDAP SS ES CBOP ELST UDEN APHEA DCOU STGEN PBELNIN HA DFRUAN GEN BLKI F NU HFREL RT ASNIN KFKUI HISETLAN RT SINBU KIL ISTA NB UL Highway Driving Between Cities (In Miles) 1362 1854 2288 1668 1377 1110 2257 1237 1038 402 1336 1438 1362 832 1854 931 1212 2288 1122 1668 1377 629 1110 279 1181 2257 1237 884 1038 595 1035 402 1336 364 1438 533 832 1053 533 1053 330 447 330 1005 447 1005 675 744 604 931 1476 604 1476 390 722 390 1035 722 1035 1212 980 1951 980 1045 1951 1543 1045 1543 341 1166 341 1122 816 1265 816 1265 326 462 326 1618 462 1618 899 364 629 1088 364 1088 397 546 397 694 546 531 694 212 279 787 212 395 787 647 395 1135 647 1135 1181 978 1922 978 1001 1922 1512 1001 1512 642 884 934 642 149 934 149 299 595 733 299 733 1035 986 986 364 312 675 321 312 963 321 162 963 162 744 716 174 174 1067 716 1067 1166 675 1631 675 1631 580 899 580 531 19 U.S. Embassies in Europe BELGIUM City: Brussels Phone number: (32) 2 508 2111 ICELAND City: Reykjavik Phone number: (354) 562 9100 CZECH REPUBLIC City: Prague Phone number: (420) 2 57 022 000 IRELAND City: Dublin Phone number: (353) 1 688 DENMARK City: Copenhagen Phone number: (45) 33 41 7100 ITALY City: Florence Phone number: (39) 055 266 951 City: Milan Phone number: (39) 02 290 351 City: Naples Phone number: (39) 081 583 8111 City: Rome Phone number: (39) 06 46 741 FINLAND City: Helsinki Phone number: (358) 9 616 250 FRANCE City: Paris Phone number: (33) 1 43 12 22 22 GERMANY City: Berlin Phone number: (030) 2385 174 City: Dusseldorf Phone number: (021) 788 8927 City: Frankfurt Phone number: (069) 75350 City: Hamburg Phone number: (040) 411 71 100 City: Leipzig Phone number: 0341 213 840 City: Munich Phone number: (089) 2888 0 20 LUXEMBOURG City: Luxembourg Phone number: (352) 46 01 23 NETHERLANDS City: Amsterdam Phone number: (31) 20 575 5309 City: The Hague Phone number: (31) 70 310 2209 NORWAY City: Oslo Phone number: (22) 44 85 50 POLAND City: Krakow Phone number: (48) 12 424 5100 City: Warsaw Phone number: (48) 22 504 2000 PORTUGAL City: Lisbon Phone number: (351) 21 727 3300 ROMANIA City: Bucharest Phone number: (4021) 200 3300 RUSSIA City: Moscow Phone number: (7) 495 728 5000 SWITZERLAND City: Bern Phone number: (41) 31 357 7011 City: Geneva Phone number: (41) 22 840 5160 City: Zurich Phone number: (043) 499 29 60 UNITED KINGDOM City: London Phone number: (44) 20 7499 9000 Numbers in parentheses are the country codes. Information is accurate as of August 2008. SLOVAKIA City: Bratislava Phone number: (421) 2 5443 3338 SLOVENIA City: Ljubljana Phone number: (386) 1 200 5500 SPAIN City: Madrid Phone number: (34) 91 587 2200 SWEDEN City: Stockholm Phone number: (46) 8 783 5300 21 INFORMATION CONTAINED IN HERTZ DRIVER’S GUIDE IS SUBJECT TO CHANGE. hertz.com Hertz rents Fords and other fine cars. ®Reg. U.S. Pat. Off. ©2008 Hertz System, Inc.