TB Magazine - Texas Bankers Association

Transcription

The problem with patent trolls
FIND THE RIGHT PARTNER TO HELP
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A Berkshire Hathaway Company
[email protected]
(785) 228-0000
P.O. Box 1654, Topeka, KS 66601
TEXAS
BANKING
One Industry. One Vision. One Voice.
24
V O LU M E 1 0 4 • N O. 1 0 • O C T O B E R 2 0 1 5
Texas Banking is the official
publication of the Texas
Bankers Association.
F E AT U R E S
8
EXECUTIVE COMMITTEE
TRID ignites a
technology evolution
EDITORIAL OFFICES:
203 West 10th Street,
Austin, Texas 78701-2388
512-472-8388
fax 512-473-2560
www.texasbankers.com
Lenders implement one of
the biggest regulatory
changes since the Banking
Act of 1933
12 Is the bank branch
dead?
Before you close your
branch, use technology to
engage customers
26
24 Community Banker
Spotlight
COLUMNS
West banker helps rebuild
his hometown
5
6
Olivia Carmichael Solis
Editor
Katherine Kolstedt
Art Director
Message from the
President
Jocelyn Carby
Associate Editor
Advocacy at work
Jamie Tanner
Assistant Editor
Chairman’s Forum
Putting a face on DoddFrank
26 Banker to Banker
First National Bank
of Giddings turns 125
28 Your Advocate
The problem with patent
trolls
29 Compliance Hotline
Hot topics: top three
“need-to-know” updates
Kenneth L. Burgess Jr.
Chairman
ADVERTISING OFFICES:
BankNews Media
P.O. Box 29156, Shawnee
Mission, Kansas 66201-9156
800-336-1120
fax 913-261-7010
www.banknews.com
Jim R. Purcell
Vice Chair
Scott Englert
National Sales Manager
12
James D. Dreibelbis
Treasurer
D E PA R T M E N T S
16 News & Trends
22 Partner Focus
8
30 Bank People
31 Ad Index
31 Classifieds
Get the latest
Texas & Washington
news at the
TBA website,
www.texasbankers.com.
4
Expressed opinions in any signed article of Texas Banking are those of the author and
do not necessarily reflect the viewpoint of editors or the Texas Bankers Association on
the subject. While this magazine makes reasonable efforts to establish the integrity of
advertisers, it does not endorse advertised products or services unless specifically so
stated. Texas Banking © 2015, Texas Bankers Association. Articles may not be reproduced or reprinted without the expressed written permission of the Texas Bankers
Association.
Texas Banking (ISSN 0885-6907) is published monthly by the Texas Bankers Association, 203
W. 10th St., Austin TX 78701-2388. Periodicals Postage Paid at Austin, TX and at additional
mailing offices. POSTMASTER: Send address changes to Texas Banking, Texas Bankers
Association, 203 W. 10th St., Austin TX 78701-2388. Annual dues of TBA members include
$20 for each one-year subscription to Texas Banking. Annual rates for additional subscriptions
are $48 for member banks and $96 for non-members.
TEXAS BANKING • OCTOBER 2015
John L. Snider
Immediate Past Chair
W. David Lacy
Community Bankers Council Chair
William C. Helms
Regional Bankers Council Chair
Robert L. Upchurch, III
Government Relations Council
Chair
J. Eric T. Sandberg Jr.
TBA President/CEO
TEXAS BANKERS ASSOCIATION
Board of Directors
R. Mark Bain
William David Lacy
First United Bank, Lubbock
[email protected]
Community Bank & Trust, Waco
[email protected]
Dean O. Bass
Randy McCurley
Spirit of Texas Bank, SSB,
College Station
[email protected]
The First State Bank of Mobeetie
[email protected]
George G. Bruns
Texas Regional Bank, McAllen
[email protected]
USAA Federal Savings Bank,
San Antonio
[email protected]
Kenneth L. Burgess, Jr.
FirstCapital Bank of Texas, N.A.,
Midland
[email protected]
Danny B. Butler
Jefferson Bank, San Antonio
[email protected]
Ronald D. Butler, II
First Financial Bank, N.A., Abilene
[email protected]
Cindy Campbell
First National Bank, Southlake
[email protected]
Timothy J. Cooper
First State Bank, Spearman
[email protected]
R. Terry Cullen, CTFA
First National Bank in Port Lavaca
[email protected]
The State National Bank, Big Spring
[email protected]
Joe Quiroga
Texas National Bank, Edinburg
[email protected]
Charlotte M. Rasche
Prosperity Bank, Sugar Land
[email protected]
Mark S. Reiley
Icon Bank of Texas, N.A., Houston
[email protected]
J. Mark Riebe
Texas Bank Financial, Weatherford
[email protected]
Katherine Rodriguez, CPA
Moody National Bank, Galveston
[email protected]
Raymond H. Rust, III
The Farmers State Bank, Groesbeck
[email protected]
Reave J. Scott
Greg Dodds
Coleman County State Bank
[email protected]
Texas Bank, Brownwood
[email protected]
John L. Snider
James D. Dreibelbis
Woodforest National Bank,
The Woodlands
[email protected]
Robert R. Franklin, Jr.
Shelby Savings Bank, SSB, Center
[email protected]
Steve Stapp
R Bank, Round Rock
[email protected]
Gary B. Taylor
Texas Bank and Trust Company,
Longview
[email protected]
CommunityBank of Texas, N.A.,
Houston
[email protected]
Robert L. Upchurch, III
Jesse Lee Haggard, III
Gary P. Van Deventer
First State Bank of Bedias
[email protected]
The First National Bank of Trinity
[email protected]
Security State Bank, Anahuac
[email protected]
William C. Helms
Don R. Waters
BBVA Compass Bank, Houston
[email protected]
Liberty Bank, Hurst
[email protected]
John L. Holt, Jr.
Cee Yager
NexBank Capital, Inc., Dallas
[email protected]
By J. Eric T. Sandberg Jr., TBA President & CEO
Jim R. Purcell
Morris E. DeFriend
The National Bank of Texas at
Fort Worth
[email protected]
Advocacy
at work
Paul S. Moxley
Commercial Bank of Texas, N.A.,
Nacogdoches
[email protected]
Wade C. Donnell
MESSAGE FROM THE PRESIDENT
Worthington National Bank, Fort Worth
[email protected]
Robert W. Hoxworth
First National Bank Texas, Killeen
[email protected]
s everyone in the industry knows, the main strategic
priority for the Texas Bankers Association is ADVOCACY. Within the legal and legislative areas, the
TBA staff spends the vast majority of its workdays on advocacy for our membership.
Since advocacy can cover many areas, the political aspect
comes to the forefront for this month’s column. With the
change in the leadership of the U.S. Senate after the last
election, we have certainly been focusing on issues we think
have potential for change in the current Congress.
To this end, late
last month our
bankers hosted the
chairman of the
Senate Banking
Committee in San
Antonio for a
fundraiser when he
was in town for
another engagement
Sen. Richard Shelby visits with bankers
speaking to the four
William Ware, Alan Lackey and Ken Burgess.
San Antonio Chambers
of Commerce. Our Host Committee of 20 individuals did an
outstanding job and are to be thanked for their efforts.
Additionally, the attendance and input to the chairman by
bankers was appreciated and heard.
Sen. Richard Shelby (R-Ala.) is not new to this position,
having served previously as chair under a different administration. What is important is that the senator is a strong
supporter of changes to the Dodd-Frank Act. Bankers that
attended the fundraiser were encouraged by his remarks
and left hopeful that before the year is out, Congress will
pass some needed changes to the onerous provisions of the
legislation that has negatively impacted consumers due to
the restrictions placed on banks in their lending decisions.
He is pragmatic in his expectations and also wants the
CFPB to have an oversight board and come under the appropriations process. As you also know, Congressman Jeb
Hensarling is chair of the House Financial Services
Committee. Having these two gentlemen as leaders on issues
that are important to the banking industry is certainly
uplifting.
While nothing is certain, given the leadership of the various
elected officials, our advocacy efforts are being heard, understood and addressed in a forthright and positive manner.
I do not expect Christmas to come early, given the opposition to certain changes we are seeking, but I do hope to see a
nice package arrive in time to celebrate the birth of Christ.
A
Reprints: For reprints of Texas Banking articles, contact BankNews
Media at 800-336-1120 or [email protected].
@TEXASBANKERS
5
CHAIRMAN’S FORUM
Putting a face
on Dodd-Frank
By Ken Burgess, TBA Chairman
“If the people
who passed and
created all of [the
Dodd-Frank Act]
rules had to walk
in our shoes for a
couple of years,
the problem
would be
solved.”
ow many times over the last few years
have you been asked what impact
Dodd-Frank has had on your bank? I
can’t count the number of times. I always struggle with where to start because the impact is
both direct and indirect. The impact is so broad
it is hard to get your mind around it.
To make the picture a little clearer, the
following is a list of the number of pages of
just a few of the new regulations that have
been completed. Keep in mind that rules for
about half of what was included in DoddFrank have not even been written yet.
• Mortgage Servicing Rules: 456 pages
• ATR/QM Rules: 408 pages
• HOEPA Rule: 313 pages
• Basel III: 275 pages
• Remittance Rule: 248 pages
• Loan Originator Rules: 225 pages
Now keep in mind that each page of regulation is printed in three columns, single-spaced
with a 9-point font. Not only does someone
have to read all of this, but he or she also has
to understand it and then has to train every
employee in the bank to follow the rules without making mistakes. If the people who
passed and created all of these rules had to
walk in our shoes for a couple of years, the
problem would be solved.
The impact of the legislation is very real
and can be seen in the destruction of our
nation’s community banking system and the
reduction of banking services to many consumers in our country. To advocate effectively
for a return to some kind of normalcy, the
members of our industry must be able to
articulate effectively the impact it is having
on each of our banks.
I thought I might try to outline some of
the rules that impact the greatest number of
our community banks. The following is not a
complete list, as I don’t have enough room in
this article to come close to covering everything. So here we go …
H
of the market. Some of the easiest to identify
are many small business owners and many
senior citizens who do not have W-2 income
to support the approval process.
The regulators were quick to note that
banks did not have to make just qualified
mortgages, but we all know the risks of
making non-qualified loans are high and, as
a result, a secondary market has not been
developed for non-qualified loans.
Enhanced consumer advisory
expectations
Because of the sheer number of new rules, I
am sure every bank in the country has
increased compliance staff in the past five
years. Our bank now has 12 people who are
dedicated to compliance out of a total staff of
about 185.
Dodd-Frank mandated just a few consumer protection rules, but it created the
Consumer Financial Protection Bureau,
which has created many new rules. The
trickle-down from these new rules has
resulted in the establishment of new monitoring, auditing, analysis and reporting systems
that many of our community banks are illequipped to handle.
Basel capital requirements
Basel III was designed for large internationally
active banks. However, U.S. banking agencies
have applied it to all banks regardless of size.
The increased monitoring and reporting
requirements in themselves represent a large
burden for many community banks.
Some of the rules effectively eliminate
community banks from participating in certain types of products and services, such as
mortgage servicing, for example. Higher capital requirements decrease return on equity to
investors and make holding bank stock less
desirable than other types of investments.
This further reduces community banks’ access
to capital at the time it is most needed.
ATR/QM Rule
Those of us who are still in the mortgage
loan business now know this rule well. The
basic purpose of the rule was probably well
intended, but the actual impact was to push
many well-qualified mortgage borrowers out
6
Increased civil money penalties for
non-compliance
Severe penalties have been added in some
cases making the risk of non-compliance too
see “Chairman’s Forum,” p. 31
8
Lenders implement one of the
biggest regulatory changes since
the Banking Act of 1933
By Andy Dunn
For the last five years the banking industry has been abuzz
about the potential impact the TILA-RESPA Integrated
Disclosure (TRID) rule would have on the banking industry.
A lot of questions were raised, such as would it help borrowers better understand their loan obligations and would it
extend traditional 30-day closings to 45, 60 or even 90
days? Those questions will begin to get addressed this
month as TRID took effect Oct. 3.
TRID has become a noun in the banking industry’s lexicon. For the last 24 months, lenders across the country have
been preparing for the regulation — upgrading loan origination systems, reconfiguring workflows, training staff and
testing new processes. Borrowers, on the other hand, will be
largely unfamiliar with the regulation, the changes it brings
and the work it has taken the banking industry to comply
with the new regulations. And that’s by design.
@TEXASBANKERS
9
Simply put, in the last 24 months, lenders have
collectively worked to implement one of the biggest regulatory
changes since the Banking Act of 1933.
Sections 1098 and 1100A of the Dodd-Frank Act required
the Consumer Financial Protection Bureau to combine the
disclosures consumers receive when applying for a mortgage.
The CFPB also wanted to bring more clarity and transparency to the mortgage purchasing process for borrowers.
TRID accomplishes those objectives by combining and
redesigning the Good Faith Estimate and the initial
Truth-in-Lending disclosure into the Loan Estimate, and
HUD-1/1A and the final Truth-in-Lending disclosure into
the Closing Disclosure, while setting specific disclosure
accuracy and delivery requirements.
TRID’s enduring legacy: transparency versus
technology
The increased transparency TRID delivers to borrowers is
arguably one of its most significant benefits. It has also
had a huge impact on the banking industry by requiring
lenders to adopt the new disclosure documents.
To meet TRID’s transparency requirements, lenders
and their partners have had to rethink how they collaborated, used technology and complied with industry data
standards. Simply put, in the last 24 months, lenders
have collectively worked to implement one of the biggest
regulatory changes since the Banking Act of 1933.
But transparency is an outcome. It’s something that’s
achieved and delivered. A legacy, as defined by MerriamWebster, is “something transmitted by or received from
an ancestor or predecessor or from the past.” What then
is the legacy that TRID leaves lenders that will endure
for years to come?
The answer is technology. To comply with the disclosures, data accuracy and disclosure timing requirements,
lenders had to invest in new technologies. TRID facilitated the banking industry’s move from paper to
electronic workflows. While technology has always played
10
a significant role in banking, core banking systems had
gotten old and so too did banks’ origination workflows.
Arguably, the biggest immediate impact from TRID on
lenders of all sizes has been its silent mandate to invest
in technology. Without updated loan origination systems
and investments in new document management systems,
a bank’s efforts to comply with TRID become significantly
more difficult.
For example, there are more than 900 business rules
needed to create a compliant, transaction-specific Loan
Estimate and Closing Disclosure to process a mortgage
application.
Beyond the variations are the data accuracy and document delivery requirements. TRID dictates how fees and
charges have to be disclosed and how the information can
be revised after sending the Loan Estimate to the borrower. The regulation identifies six events that can trigger
a revision of fees and good faith analysis in the document:
• Changed circumstances that cause an increase to settlement charges
• Changed circumstances that affect the consumer’s eligibility for the loan or affect the value of the property
securing the loan
• Consumer requested changes
• Interest rate locks
• Expiration of the original Loan Estimate
• Construction loan settlement delays
For example, a lender issuing the Loan Estimate without including the property address is not a triggering
event to revise the document. However, the lender could
lose money on the transaction if it’s later discovered the
property address would have increased the fees charged
to the borrower.
It’s important to ensure the loan application contains
complete and accurate information before issuing the Loan
Estimate. An incomplete application is not a change in circumstances and does not justify revising the document.
This is where having an electronic workflow helps. It
can verify that all the required information has been
received before the Loan Estimate is issued. It is especially important during the loan application phase.
If the loan application is being completed online by the
borrower the system could automatically flag and delay
acceptance of the application until all required information is received, an important processing step for
complying with TRID.
TRID requires that the Loan Estimate be delivered or
mailed within three business days after the application,
and that the loan cannot close if the delivery date was
less than seven days before consummation.
Accepting an incomplete loan application will require
more work by the lender and could result in missing the
initial disclosure delivery deadline. It’s best to accept a
complete and accurate loan application to reduce having
to find required information later.
The same rule of thinking applies to the Closing
Disclosure. While there is more flexibility in updating the
document before consummation, there are also three triggers that require a restart of the three-day waiting period:
1. The APR becomes inaccurate;
2. The loan product is changed; and
3. A prepayment penalty is added.
TRID requires that the Closing Disclosure be delivered
at least three business days before consummation.
Navigating these requirements using paper-based
workflows is not impossible, but it will likely reduce the
number of mortgage loans a lender could process in a
given year or require a significant increase in staff.
Expanding on TRID’s benefits
TRID’s silent nudge of lenders toward adopting electronic
workflows for originating asset-secured loans has put in
place a digital foundation that will benefit the banking
industry for years to come. The core benefits include:
• Delivery of a consistent customer experience
• Faster loan processing times
• Greater coordination with third parties
• Improved compliance capabilities, including documentation
• Secure information sharing with third-parties
However, this is just the starting point. The CFPB is
committed to encouraging the industry to adopt technologies that will further improve the efficiency and
transparency of the loan origination process for consumers. An immediate technology investment lenders can
make to address this goal is the adoption of electronic
delivery and e-signature.
Together, these tools offer lenders more time to prepare the TRID disclosure documents. It is especially
beneficial in coordinating the delivery of the Closing
Disclosure. Electronic delivery and e-signature maximizes
the amount of time lenders have to process the document
and still get it out to customers “on time.” The technologies remove the necessity to have the Closing Disclosure
completed even earlier for mailing to comply with the
three-day waiting period.
Electronic delivery and e-signature also improves the
efficiency of the origination process by reducing interruptions in the workflow. Sending loan documents
electronically eliminates multi-day delays for mailings and
provides verification that the documents were received.
Using e-signature allows lenders to receive borrowers’
signatures immediately after the documents are signed.
These technologies also enable lenders to interact with
new homebuyers, especially millennials, through their
preferred, digital channels.
The digital foundation that TRID established gives
lenders the opportunity to continually build improvements
into their origination workflows across products. Lenders
that are proactive in investing in new technologies will be
better prepared for future regulatory requirements.
Investing for the future
While TRID is barely in the rearview mirror, the CFPB is
preparing to publish its final rule for the Home Mortgage
Disclosure Act later this year, and in August the Bureau
released the results of its eClosing pilot project. The project examined consumers’ perceptions of completing the
mortgage closing process electronically versus by paper
and pen.
It’s clear that the CFPB expects the banking industry
to continually look towards improving the efficiency and
transparency of its loan origination processes to benefit
consumers. While an industry shift to where the vast
majority of loans are completed electronically is probably
years down the road, it’s something you should be thinking about as the digital consumer generation takes over
the marketplace.
Planning for change now will help you see how your
current technology investments can be used to meet future
regulatory requirements and consumer expectations.
While it might seem like a daunting activity to undertake, it doesn’t need to be. Creating a technology roadmap
is a good way to approach the exercise. It will allow you
to see how the technology investments your organizations
are making today can be used to meet future goals.
Andy Dunn is a senior attorney with Wolters Kluwer Financial Services.
The CFPB is committed to encouraging the industry to adopt
technologies that will further improve the efficiency and
transparency of the loan origination process for consumers.
@TEXASBANKERS
11
Is the
Before you close your
branch, use technology
to engage customers
By Mitchell Goss, CPA
WITH THE RISE OF SEVERAL
BRANCHLESS BANKS, INCLUDING
Capital One 360, formerly ING
Direct, and Ally, many community
banks are wondering if they should
follow suit with a similar branchless
model. It’s no secret that branch
traffic has been on the decline over
the past few years.
With the introduction of technology such as remote deposit capture
and widespread ATM networks, bank
customers have the convenience of
doing business almost anywhere, at
any time. There is seemingly no need
to ever set foot in a physical bank
office at this point.
On the other end of the spectrum,
large banks like Bank of America
and TD Bank, “America’s Most
Convenient Bank,” have invested
huge amounts in both technology
and brick-and-mortar locations. It’s
important to note that banks taking
this route see the necessity of implementing various technologies within
the branches as a means to attract
tech savvy customers who would not
normally visit a traditional office.
So what is a community bank to
do? Either close physical doors like the
online banks or invest in technology to
attract people to existing branches
12
bank
branch
dead?
like the larger banks. Many banks are
choosing the latter option rather than
going completely virtual, which gives
customers more banking options while
also increasing foot traffic in branches.
Invest in technology
While branch traffic may be down
compared to five or 10 years ago,
customers still appreciate face-toface interaction when they have a
problem they need help solving.
Even if they visit a branch just a few
times each year, there is a feeling of
trust and security in knowing their
bank is there when they need it.
Rather than using technology as a
means to drive customers online and
away from branches, we are seeing
banks invest in technology as a
means to both support customers’
banking needs and strengthen personal banking relationships.
The key is to engage customers
when they do visit bank branches.
You want to grab their attention and
provide a seamless experience. For
example, digital signage displays can
be used to create relevant and visually stimulating communications
that connect with consumers and
foster long-term relationships.
Digital signage also provides a channel for banks to communicate
information about financial products
and services in a way that is viewed
as being educational rather than
pushy.
Syndicated digital content
One way to engage your customers
when they visit the branch is with
syndicated digital content. Licensed
content from top reputable providers
is available for major categories,
including U.S. & world news, financial & business news, local and
national weather and entertainment
Digital signage displays provide a channel for banks to communicate information about financial products and services.
@TEXASBANKERS
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Adding photos
Does your bank have an Instagram
account? You can get even more
exposure by adding your Instagram
photos to your digital content.
Instagram integration lets your
branch visitors know that you’re on
Instagram and gives them a sneak
peak of all the great imagery on your
bank’s main page, while ensuring
your content is being regularly
updated. Engage your customers
with your top images while inviting
Source: Chase Bank
highlights like movie trailers and
music videos. These segments are
ideal for any bank branch looking to
replace regular TV content with content that is educational and free of
third-party competitor advertisements.
Daily feeds and updates also
engage customers with the day’s top
headlines, either with or without
images. These feeds help to make
your content network fun and entertaining with lighter content such as
daily horoscopes, “This Day in
History” or “Born on This Day” trivia
and lottery numbers. Daily updates
provide fresh, relevant programming
that keeps customers watching and
wanting more.
Investing in technology helps attract tech savvy customers to branches.
them to interact with you on this
popular social media platform with
user-generated content.
Many banks are also digitizing
rate boards to further captivate customers. Digital signage virtually
eliminates the need for printed
advertisements, announcements and
notices in your branches. Also, by
going digital, you can automate your
rate boards.
Your content management system
can pull rate data from your website.
So once rates are approved and
posted on your website, they will
automatically display on your inbranch rate boards as well. This
Many banks are digitizing rate boards to further captivate customers.
14
leaves your frontline staff with more
time to do what they do best: serve
your customers.
Interactive displays
Another way to engage customers is
through the use of interactive displays, which are wall-mounted, free
standing or counter-top touch screen
monitors or tablets that offer people
a truly unique, user-friendly experience.
From the privacy of their own
personal space, consumers can navigate a video screen to access
information or use it to make a
transaction. Whatever the reason,
foundation of trust between you and
your customer, leading to a long and
profitable relationship.
Audio
Daily feeds and updates engage customers with the day’s top headlines.
the experience can be a fun and
engaging way to interact with your
brand while fulfilling your customers’ needs.
Mobile marketing has amassed an
unprecedented 6 billion-plus subscribers. It has indubitably become
the fastest-growing medium for
people to communicate and interact.
In today’s technologically advanced
environment consumers have never
been more willing or better prepared
to engage via mobile marketing.
By simply providing an opt-in for
them to subscribe to specific information, relevant and timely
messages can easily be sent.
Information about upcoming events,
new products or services, loan promotions or important reminders can
seamlessly become a part of their
day. Games, trivia challenges and
customer satisfaction polls offer
unique ways to drive participation.
And with an easy-to-use content
management system, new campaigns
can quickly and easily be created, produced and implemented. While email
blasts can be seen as intrusive and
irritating, mobile is a way to target
messaging to people who requested
information from you, ensuring each
communication is relevant and welcome. That sets the stage for a strong
The use of audio can also be a powerful part of your retail marketing
strategy. Whether it is a piece of
music or a finely crafted announcement, each has the potential to move
people like never before. With audio
messaging and music, banks can
create a private radio network for
waiting areas and elevators.
Unlike traditional radio that has
third-party advertising or
satellite/Internet radio that isn’t
flexible to fit your needs, custom
audio messages can be scheduled to
play between songs. Furthermore,
audio messaging and overhead
music enhances the image of your
bank. A friendly voice implies great
customer service, and carefully
selected music creates a mood
around your products and enhances
the brand.
Before you start closing your
branches, consider the various ways
you can utilize technology to your —
and to your customers’ — benefit.
There are many advantages to
having a branch network, including
the convenience and sense of security it provides to customers while
offering another channel for relationship building with your staff and
your brand.
Implementing several forms of
technology in branches allows banks
to connect and interact with customers in a way that is both fun and
engaging. This ultimately provides
the opportunity to build and grow
long-lasting relationships that you
would not be able to foster completely online.
Mitchell Goss is the co-founder and vice president of Sales & Operations of Zero-In, a TBA
endorsed provider of digital in-branch services
and signage. To learn how a digital communication system can help your bank engage
customers, contact Goss at [email protected]
Interactive displays allow customers to navigate a video screen to access information or make a
or 888-260-7291 extension 125. Visit Zero-In’s
transaction.
TBA website at zero-in.com/tba.
@TEXASBANKERS
15
NEWS & TRENDS
SouthTrust branch features art from blind, visually impaired
This fall, SouthTrust Bank opened
its first Houston branch with a oneof-a-kind reception for clients and
friends. The reception,
“Illumination,” featured 18 works of
16 artists from The Lighthouse of
Houston, a nonprofit organization
serving individuals who are blind or
visually impaired.
Stuart Saunders, chairman of
SouthTrust and principal of MissionHeights Enterprises Ltd.,
commissioned the art in coordination
with his interior designer’s plans for
the lobby and common areas of the
offices.
Saunders’ generosity was not a
random gesture. His family has been
an integral part of the Lighthouse
since it was founded in 1939 by his
great-grandfather, James Garfield
Donovan, a civic leader who also
founded Heights Savings
Association, First Pasadena State
Bank and other banking institutions
in the city.
Saunders’ father, former
Channelview Bank President Fred
Saunders, is also a supporter. He
served as the chairman of the
Lighthouse Board of Directors in the
late 1970s and remains involved as a
member of the organization’s Board
of Trustees. Stuart Saunders served
as chairman of the Lighthouse board
from 2008 to 2010.
“Stuart and his family have made
significant contributions to The
Lighthouse of Houston for more than
seven decades,” said Lighthouse
President Gibson M. DuTerroil. “Year
after year, they demonstrate their
confidence in the abilities and
accomplishments of blind and visually impaired individuals, and this
art exhibit is yet another example of
that confidence.”
Saunders’ commitment to promoting Lighthouse artists began in
2009, when the organization held its
first art show. He purchased a
number of pieces at that time and
has continued to be a strong supporter of the art project.
“When I considered decorating
our offices with off-the-shelf artwork,
it just felt hollow,” Saunders said. “I
decided that there must be a better
16
SouthTrust Bank Chairman Stuart Saunders stands in front of a few of the 18 paintings he
commissioned from The Lighthouse of Houston’s blind art students for the bank’s new Houston
branch.
Security Bank
wraps up summer
campaign
Father and son bankers Fred (right) and Stuart
Saunders are long-time supporters and past
chairmen of the board of The Lighthouse of
Houston.
way, so I asked the folks at the
Lighthouse if their art students
could create some paintings that we
could buy. That way we would get
great art for our walls and the
Lighthouse would get financial support for its programs — it was a true
win-win.”
He believes they are a great addition to the bank’s offices. “I look
forward to having our clients ask
about them and maybe purchase
some of their own. They would fit in
any home or office setting.”
SouthTrust Bank was chartered
in 1934 under the name First
National Bank in George West.
Today SouthTrust Bank has offices
in George West, San Antonio, Three
Rivers, Floresville, Pleasanton and
Houston.
Security Bank and the West Texas
Food Bank celebrated the end of a
successful campaign, “Be an
Angel: Feed a Child,” on Aug. 13.
The campaign resulted in awareness of hunger within West Texas,
and more than $4,000 was raised
to feed children this summer. The
funds raised from the campaign
will provide approximately 16,368
healthy meals to children in need.
The campaign launched July 13
and lasted 30 days in honor of the
WTFB’s 30th anniversary. Raffle
tickets were sold in Security Bank
branches, as well as at a
RockHounds game on July 23.
The Security Bank Solutions
Team volunteered that evening,
selling tickets on behalf of the
WTFB. The raffle included an
Apple Sport Watch and Night in
a RockHounds suite. All donations went directly to the WTFB.
The campaign was a collaboration between Security Bank
and the West Texas Food Bank to
see “Security Bank,” p. 19
NEWS & TRENDS
Broadway Bank and Hispanic Chamber collect school supplies
Broadway Bank and the San Antonio
Hispanic Chamber of Commerce are
celebrating six years of exciting
growth and community partnerships
in the annual Communities In
Schools Stuff The Bus School Supply
Drive.
By leveraging all Broadway Bank
locations and their customers, and
the chamber’s strong membership,
the two entities maximize collections
for local students at the annual
August event at the Broadway Bank
Cheever Administration Building.
Every year more and more corporate, business and non-profit
partners take part in the joint collection drive, resulting in the biggest
collection to date of 2,724 pounds of
school supplies and more than
$4,000 in monetary donations in
2015 for local students in need.
“It is exciting for all of us at
Broadway Bank to live and work in
a community with such a generous
spirit. Through our Care Corps
Volunteer program, the Stuff The
Bus School Supply Drive is one of
the ways we focus on education,”
said Jeannette Flores Westbrook,
senior vice president, Community
Reinvestment Manager. “It honors a
legacy passed on to us by our
founders, Col. Charles E. Cheever
Helping make the Stuff The Bus event a success are, left to right, Lydia Rodriguez, executive vice
president, Marketing Communications director, Broadway Bank; Luis Rodriguez, San Antonio
Hispanic Chamber of Commerce; Jeannette Flores Westbrook, senior vice president, Community
Reinvestment Manager; and Pam Parish, San Antonio region president, Broadway Bank.
and Betty Cheever. Betty served on
the Broadway Bank Board of
Directors and was also a kindergarten teacher.”
Customers generously drop into
banking centers throughout the
summer with their contributions to
the drive. In addition, business customers set up bins and collect supplies
at their companies and offices.
Hispanic Chamber of Commerce
members help pack the Broadway
Bank conference room with backpacks and school supplies.
Ramiro Cavazos, president and CEO of the San
Antonio Hispanic Chamber of Commerce,
addresses participants of the Stuff The Bus event.
@TEXASBANKERS
17
NEWS & TRENDS
Pioneer Bank breaks ground on new building in Austin
Pioneer Bank has broken ground on
a new office building near the corner
of 38th and Guadalupe Streets in
Austin. The new building will support Pioneer’s rapidly growing
Austin customer base and act as a
central location for the bank’s business and community development
efforts.
“This building is in a prime location,” said Jeffrey Wilkinson, Pioneer
Bank president and CEO. “Our current customers will enjoy the easy
access to both commercial and consumer banking services. Plus we’ll
have a community room to host
meetings for nonprofit organizations
like Back On My Feet, which plan on
using the space to conduct financial
literacy training.”
The 35,000-square-foot building
will also provide much-needed
expansion space for the rapidly
growing Pioneer Bank. In addition to
Pioneer’s team of Austin bankers,
the building will be home to some
operational and administrative positions. “We expanded our Dripping
Springs headquarters three years
ago and, as of today, we are completely out of space,” said Wilkinson.
“Our new 38th street building will
accommodate our growth for many
years to come.”
The three-story building sports
crisp lines, warm natural colors and
regional limestone to fit nicely among
the beautiful post oak trees on the
Participating in the Pioneer Bank groundbreaking are, left to right, Elizabeth Blose, Joe Grasso, Whit
Hanks, Jeff Wilkinson, Brian May, Mike McElhaney, Tyler Carpenter and Joe Dayoc.
site. The positioning of the four-story
parking garage on the south side of
the property creates a quiet courtyard between the garage and office
building, which will become a shady
retreat for visitors and tenants.
Another useable outdoor area on
the northwest corner of the property
will be generously landscaped and
used for open-air gatherings and
events.
The bank will occupy the first
floor of the stone and glass structure
with room for expansion on the
second and third floors.
Construction is currently underway and is scheduled to be complete
in late 2016.
Established in 2007, Pioneer
Bank, SSB is a Texas state savings
bank with headquarters in Dripping
Springs and branch offices in Austin,
Kerrville, San Marcos and La
Grange. As of June 30, Pioneer Bank
reported total assets of $409 million,
total loans of $294 million and total
deposits of $365 million.
Pioneer recently announced the
signing of a definitive merger agreement with First Community Bank
that, once closed, will form a $1.1 billion asset bank headquartered in
Central Texas.
We Wish to Welcome
and Thank Our Newest
Associate Member
Environmental Lighting Service
3420 Dalworth St.
Arlington, TX 76011-6816
Phone: 800-940-5448
www.elslight.com
Environmental Lighting Service is
your electrical, lighting and sign
partner. We are family-owned and
operated and are a certified
woman-owned business. We specialize in installing, maintaining
and upgrading all of your electrical, lighting and signage needs
throughout Texas, including LED
upgrades, EMC installs, lighting
service, imaging and much more.
We offer a full spectrum of selfperforming services and can meet
or exceed your and your customers’ expectations.
An artist rendering of the future home of Pioneer Bank in Austin.
18
NEWS & TRENDS
Texas Capital Bank launches
correspondent lending program
Texas Capital Bank, a national
leader in serving the mortgage
industry, has launched a correspondent lending program (Mortgage
Correspondent Aggregation) to complement its highly successful,
multi-billion-dollar warehouse lending program, further expanding its
legacy in the industry. The new division expects to hire 100 mortgage
professionals in Richardson during
the next year.
“We have experienced exceptional
growth in our warehouse lending
program as a result of our
unmatched expertise, superior customer service, customized
technology and a commitment to
exemplary quality,” said Gary Ort,
president of Texas Capital Bank’s
Mortgage Finance Division. “We saw
an opportunity to leverage these
assets — and our track record in the
industry — to address a significant
gap in the correspondent aggregation market. We designed a program
from the ground up with the specialized needs of today’s mortgage
bankers and financial institutions in
mind.”
The new correspondent lending
program will introduce a new way
for mortgage originators to work
with their take-out investor. Texas
Capital Bank is leveraging new technology to bring enhanced due
diligence to the loan review process
with the goal of reducing the risk of
repurchase demands, while improving visibility into the process and
reducing purchase times.
“The origination sector needs
innovative solutions that address the
ongoing challenges of the mortgage
industry,” said Jack Nunnery, executive vice president of correspondent
lending. “We have invested heavily
in a new paradigm that will better
facilitate loan purchasing, while
enhancing the profitability of our
sellers.”
One of the most unique aspects
of the bank’s new service line is the
use of state-of-the-art technology
developed specifically for the aggregation space. Texas Capital Bank
@TEXASBANKERS
Security Bank
continued from page 16
joined forces with a technology
partner to develop a new correspondent platform that will be known to
Texas Capital Bank correspondent
sellers as Correspondent Hub.
Texas Capital Bank is the first
financial institution to integrate
this technology, which launched in
July and optimizes the interaction
between correspondent sellers and
investors.
“Correspondent Hub will provide
unparalleled functionality and
access to all of the services they
require — from correspondent application workflow and approval
processes, to pricing and management of transactions, through loan
funding and servicing — all in one,
integrated, high-performing platform,” said Nunnery.
raise awareness for childhood
hunger, as well as to raise funds
during the summer when donations are not as frequent.
Approximately 27,000 West
Texas children are food insecure,
meaning they do not know when
they will eat their next meal.
Over 40 percent of the clients
served at the WTFB are children.
“We are proud to be a partner
with the West Texas Food Bank
and help fight hunger in our
West Texas communities,” said
Jim Smitherman, CEO of
Security Bank. “It is with the
help of our employees and customers that we can come
together and continue making a
difference alongside the West
Texas Food Bank.”
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AVE THE DA
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19
NEWS & TRENDS
Texas bankers complete GSBC
TBA calendar of events
O cto be r
1-2
29
6
TABC Convention, New Orleans
Texas Bankers Foundation
Board of Directors meeting,
Austin
TBA Board of Directors update
call
N o vem be r
3
TBA Board of Directors update
call
De cem be r
1-2
3
The Graduate School of Banking at Colorado graduated nine Texas banking professionals as
part of the class of 2015. Left to right, they include: front row—Sean Woodring, NorthStar Bank,
3-4
CEO Forums, Austin
TBA Board of Directors meeting,
Austin
Senior Lender Forums, Austin
Granbury; Susanna Blevins, Texas Department of Savings and Mortgage Lending, Arlington;
Olivia Bajaj, The Independent BankersBank, Farmers Branch; and Lino Garcia, Texas Department
of Banking, San Antonio. Back row—Rodney White, Dalhart Federal Savings & Loan; Kyle
Spragins, Legacy Texas, Frisco; Charles Lincavage, Legacy Texas, Dallas; Travis Graham, Texas
Department of Banking, Austin; and Michael Gaines, Union State Bank, Killeen.
20
Looking to hire
the best talent?
www.texasbankers.com/jobbank
NEWS & TRENDS
TBA Professional Development
Banking School
Webinar - $275 ($550 nonmember)
5-day - $2,300 ($4,600 nonmember)
Conference
4-day - $2,100 ($4,200 nonmember)
2-day - $595 ($1,190 nonmember)
3-day - $1,425 ($2,800 nonmember)
2-1/2 day - $625 ($1,250 nonmember)
Compliance Update School - $725
($1,450 nonmember)
Management Development Program
Professional Development
$3,900 (1-year program)
Full-day Seminar - $350 ($700 nonmember)
Program pricing, dates & locations are subject to
Evening Seminar - $145 ($290 nonmember) change. Banking school fees are based on single
Shaping the Future of Banking
occupancy and include housing and meals.
All featured ABA courses are facilitated online
courses and start on the date shown. Course
lengths vary from five to 16 weeks and are noted
on each course. For full descriptions and a list of
self-paced online courses, please visit our
website at www.texasbankers.com.
October 2015
Analyzing Financial Statements
TBA Schools & Conferences
SCHOOLS
Bank Manager School
Oct. 19-21, Austin
CONFERENCES
Security & Risk
Management
Nov. 4-6, San Antonio
Jan. 31-Feb. 4, San Antonio Technology Conference
Feb. 24-26, San Antonio
Lending School
October 2015
Letters of Credit
Webinar
6 1:30-3:30 p.m.
Onboarding Your New Hire
Webinar
7 1:30-3:30 p.m.
Advanced Persistent IT
Threats
Webinar
8 1:30-3:30 p.m.
Recent Accounting Update
Webinar
9 1:30-3:30 p.m.
Fair Lending
Webinar
13 1:30-3:30 p.m.
It’s More Than a Balancing
Act
Webinar
14 1:30-3:30 p.m.
Texas Loan Documentation
15 Dallas
26 Houston
Nov. 9 Lubbock
Reg CC Update & Review
Webinar
16 1:30-3:30 p.m.
Commercial Real Estate
Loan Documentation
Webinar
19 1:30-3:30 p.m.
Lending Compliance Update
19 San Antonio
20 Arlington
Auditing for Compliance
Webinar
20 1:30-3:30 p.m. (BSA)
22 1:30-3:30 p.m.
(HMDA)
29 1:30-3:30 p.m.
(Advertising)
Reading Credit Reports
Webinar
21 1:30-3:30 p.m.
ODP: Legal, Compliance &
Frontline
Webinar
23 1:30-3:30 p.m.
All webinars are
Central Time Zone
www.texasbankers.com/store
5 16 Weeks
Agriculture & Rural Affairs
Introduction to Agricultural Lending
April 6-8, Fort Worth
5 8 Weeks
CFO Conference
Marketing Financial Services
June 8-10, Lost Pines
Senior Management Summit
July 13-15, San Antonio
5 16 Weeks
General Accounting
The Professional Credit
Analyst
Webinar
13 16 Weeks
Law and Banking: Applications
23 1:30-3:30 p.m. (Part 1)
26 1:30-3:30 p.m. (Part 2)
13 16 Weeks
Principles of Banking Accelerated
13 10 Weeks
When a Customer Dies
Webinar
Consumer Lending
27 1:30-3:30 p.m.
(Loans)
28 1:30-3:30 p.m.
(Deposits)
19 16 Weeks
Principles of Banking
19 16 Weeks
Commercial Lending
FFIEC Cybersecurity SelfAssessment
26 12 Weeks
Introduction to Mortgage Lending
30 1:30-3:30 p.m.
26 16 Weeks
November 2015
November 2015
Federal Garnishments
Requirements
Webinar
Analyzing Financial Statements
2 16 Weeks
3 1:30-3:30 p.m.
CTFA Online Review Course
Top 10 Loan Documentation
Mistakes
4 1:30-3:30 p.m.
Greenbook: Guide to Federal
ACH Payments &
Collections
Webinar
5 1:30-3:30 p.m.
5 16 Weeks
2 12 Weeks
2 16 Weeks
Managing Interest Rate Risk*
9 8 Weeks
Money and Banking
9 16 Weeks
Basic Administrative Duties of a Trustee
16 5 Weeks
General Accounting
16 16 Weeks
Law and Banking: Principles
16 16 Weeks
December 2015
Consumer Lending
7 16 Weeks
@TEXASBANKERS
21
PARTNER FOCUS
Give your bank the competitive edge
with a good people strategy
ou spend countless hours
developing a business strategy for your bank —
envisioning where you’ll be in three,
five or 10 years. But what about
your people strategy?
From payroll and government
compliance to training and employee
retention, your daily human
resources duties are probably taking
more time than you have.
What would it mean if you could
hand over your bank’s HR administration and get help developing a true
workforce strategy? You could get the
competitive advantage knowing that
piece of your puzzle was on course.
Good news for you! The TBA has
an endorsed partnership with
Insperity, a leader in HR and business performance solutions.
Y
Our flagship Workforce
Optimization® solution gives access
to better benefits, stress-free payroll,
workers’ compensation coverage and
assistance with HR-related government compliance.
Insperity helps protect your business through its co-employment
model. Your bank enters into an
agreement to establish a relationship between you, your employees
and Insperity. We help you manage
employer liabilities by sharing or
helping to manage many of the
employer-related responsibilities and
risks.
Like you, we understand the
value of customer service and work
hard to develop true relationships
with our customers. As a Workforce
Optimization® client, you will have a
professional, dedicated service team
that will give you personalized
attention.
Insperity’s business model is
simple: We’re dedicated to helping
businesses succeed by taking care of
the things that could be distracting
you from the bigger picture. We do
this by helping you control expenses,
minimize risk exposure and maximize your opportunities for revenue
generation.
When your bank succeeds, we’ve
accomplished our goal.
If you’d like to learn how
Insperity can support your bank’s
human resources strategy, contact
Dick Grance at 512-814-9925 or
[email protected].
Full service insurance team specializes
in solutions for banks
J.B. Lloyd & Associates, LLC specializes in providing insurance programs
to the lending departments of community banks.
Founded in 1988 in Dallas by
President James B. Lloyd, J.B. Lloyd
& Associates currently has nine
employees. Our corporate headquarters are located in Dallas with a
regional office in Punta Gorda, Fla.
J.B. Lloyd & Associates is
endorsed for its lender insurance
LOOK FOR THE LOGO
WHEN SELECTING
THIRD PARTY PROVIDERS
TBA Services Company manages the
relationships with companies whose products
and services are endorsed by TBA.
22
programs by the Texas Bankers
Association and the Western
Independent Bankers Association.
J.B. Lloyd & Associates serves
clients in all 50 states and is an
industry leader authoring numerous
articles on issues pertinent to insurance, banking and lending practices.
Operating under the guiding
principle of giving our clients the
best possible protection and service
at a fair price, J.B. Lloyd &
Associates has grown to be one of
the premier providers of lenders
insurance for banks in Texas and the
U.S. Some of the programs that J.B.
Lloyd & Associates provides are
Lender Place/Hazard and Flood
insurance, Foreclosed Liability insurance, Lender Single Interest
coverage and Mortgage Errors and
Omissions and Impairment coverage.
J.B. Lloyd & Associates only uses
carriers that are A rated or above
and are, therefore, held to the highest industry standards. J.B. Lloyd
and Associates works with American
Modern Insurance Group, American
National Insurance Company and
Lloyd’s of London.
The team at J.B. Lloyd &
Associates strives to serve our
clients, whether it is keeping them
up to date on regulatory and compliance issues, reviewing current
policies, answering coverage questions or managing claims. This
expert team can also provide quotes
and current coverage review and
lead your lending department
through the sometimes overwhelming prospect of choosing the right
coverage to suit the unique needs of
the individual lender.
Let J.B. Lloyd & Associates serve
your bank’s lending coverage needs
today. For more information contact
Jim Lloyd at 972-248-2433 or
[email protected].
No Bull.
All Business.
LOOK FOR
THE LOGO
Endorsement is granted by an eight-member TBASCO
Board of Directors after thorough evaluation of the
products or services, as well as the provider’s corporate
structure, operations, financial strength, industry stability
and other factors.
Vetted and endorsed by the TBASCO Board of Directors
ANOVA Financial Corporation
Burkholder Corporation
Computer Services, Inc. (CSI)
Dealertrack Technologies
Equias Alliance
EverFi, Inc.
Federal Home Loan Bank of Dallas
FSI
Wholesale & Reciprocal Funding; Public, Referral & Treasury Insured Deposits
[email protected]
Group Health, Life, Dental, Vision, Long Term Care,
Long & Short Term Disability
[email protected]
Technology Management
[email protected]
Electronic Lien and Title Processing
[email protected]
Executive Benefit & BOLI Consulting
[email protected]
Web-based Financial Literacy Programs
Letters of Credit; MPF Xtra program
Digital Board Book Service
[email protected]
[email protected]
[email protected]
Harland Clarke
Marketing Services, Strategy, Analytics, Creative & Production;
Print & Electronic Statements; Survey Services
[email protected]
Harland Clarke
Personal and Business Check Products & Accessories
[email protected]
Insperity
Business Performance Solutions
[email protected]
Investment Professionals, Inc. (IPI)
Non-Deposit Retail Investment Programs
[email protected]
JB Lloyd & Associates, LLC
Lender-Placed Hazard & Flood and
Mortgage Impairment/Errors & Omissions
[email protected]
Pentegra Retirement Services
Promontory Interfinancial Network, LLC
Q2
Senior Housing Crime Prevention Foundation
Staples Advantage
Stifel Financial Corp.
Employee & Customer Retirement Plans
Certificate of Deposit Account Registry Services (CDARS)
[email protected]
Online, Voice and Mobile Banking
[email protected]
Nursing & Veteran Home CRA Program/Loans & Investments
[email protected]
Bank, Office, Janitorial & Breakroom Supplies;
Printing & Promotional Products; Furniture
Fixed Income Capital Markets
Merchant Services;
Credit and Debit Cards; Prepaid Cards
Vantiv
Wolters Kluwer Financial Services
Zero-In Media
[email protected]
Compliance Forms and Software
Kiosks, Interactive Displays and Tablets
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
For more information about the products or services offered by these endorsed partners, please contact Wanda Stevens at 512-472-8388 or [email protected]
TBASCO provides this information as a service to the member banks of the Texas Bankers Association. TBASCO promotes those products and services that it believes to merit consideration by TBA member banks.
However, its endorsement is not intended as, and should not be construed as a guarantee of any product or service. The appropriateness of a particular product or service may vary from bank to bank.
t
h
g
i
l
t
Spo
COMMUNITY BANKER
West banker helps
rebuild his hometown
Charles Nemec, president and CEO, Pointwest Bank, West
n April 17, 2013, an explosion at the
West Fertilizer Company facility
caused death and destruction in the
town of West.
The explosion left 15 dead and injured more
than 200 people. Millions of dollars of damage
was caused in the town 18 miles north of Waco.
Though still rattled from the disaster,
members of the West community, including
Pointwest Bank President and CEO Charles
Nemec, were determined to help those that
were most affected and begin to rebuild what
was lost.
“At first, it’s very emotional and you have
to find a way to be able to talk to your customers and friends who were affected,”
Nemec says. “It wasn’t unusual to have a
couple come into my office and start crying.
We had to tell them that we’re here to help
them and hold each other.”
Pointwest Bank has been instrumental in
the recovery by being the depository bank to
take in most of the donations — $2.3 million
of the $3.6 million in total donations, according to Nemec. “We were sort of the trustees of
those funds,” Nemec says of the donations to
the West Texas Foundation. “That was a big
challenge because some members of the community wanted money in their hands but the
funds were for people to rebuild their homes
that were damaged or destroyed.”
O
“It wasn’t unusual
to have a couple
come into my
office and start
crying. We had
to tell them
that we’re
here to help
them and hold
each other.”
An image of Charles Nemec (playing the trumpet) is
featured in this mural on the H-35 retaining wall in West.
Nemec says, as of last November, all of the
$3.6 million has been allocated. It all went to
individuals to rebuild their homes, no commercial ventures.
Hometown of West
Charles Nemec enjoys playing the piano for residents of West Rest Haven.
24
Charles Nemec was born and raised in West.
He’s spent the majority of his life there.
Nemec says West was a great place to grow
up.
He graduated from West High School in
1965 and recently attended his 50-year class
reunion.
Primarily interested in playing the trumpet during his youth, after a stint in
community college, Nemec ended up at
Baylor University to study music.
“At Baylor, you had to be an absolute virtuoso pianist to be able to graduate with a
music degree and I had fat fingers,” Nemec
jokes.
The truth is, the program
required Nemec to attend class from
8:30 a.m. to 4:30 p.m. and that was a
difficult schedule while he was also
working to be able to put himself
through college financially.
Nemec switched to studying business and he doesn’t regret the
decision. Music is still an integral
part of his life. He has his own fivepiece group and he directs a church
choir.
Following his graduation from
Baylor in 1970, Nemec had a brief
stint in a management training program of the A&P grocery chain in
Dallas. The big city life wasn’t for
him so he reached out to his former
professor at Baylor to find a job in
either Waco or West.
This professor, Grady H. Langford
Jr., was the president of West Bank
& Trust and taught economics at
Baylor.
Nemec went to speak with
Langford at the bank in West and
two weeks later he was offered a job
at the bank. So on Feb. 1, 1971,
Nemec started working at West
Bank & Trust, which years later
became Pointwest Bank — he’s
worked at the same bank ever since.
Banking in West
Nemec moved his way up from proof
operations to bookkeeping to teller to
note teller before he became a loan
officer after a couple years.
He ran the day-to-day operations
of the bank a few years later before
eventually becoming president and
CEO of West Bank & Trust.
The bank’s name was changed to
Pointwest Bank in 2007 after establishing branches in Hewitt and
China Spring. “We needed to have
more of a generic name because we
play football against China Spring
and using the name ‘West’ may not
sit well with China Spring’s population,” Nemec explains.
Pointwest Bank has three locations — West and the
aforementioned Hewitt and China
Spring — with roughly $100 million
is assets. “We pride ourselves on
exceptional customer service and
knowing each and every customer
when they come in the door,” Nemec
@TEXASBANKERS
Charles Nemec visits the World War II exhibit at the History of West Museum.
says. “We offer the same products
and services the big banks do.”
Who is your hero?
My dad
Life outside of banking
Nemec has been married to his wife
Marsha for 46 years. They have
three grown children: Carla, David
and Natalie.
One of Nemec’s obvious passions
is music. He and fellow retired musicians can’t wait to return to play
music for the residents of the newly
rebuilt West Rest Haven, a rest
home that was severely damaged
from the explosion.
Nemec serves on a committee
through the West Texas Foundation
to promote the city after the recovery — all the new homes, businesses
and Czech influences like the Czech
What is your favorite movie?
“Raiders of the Lost Ark”
Who is your favorite president?
Ronald Reagan
What is your favorite sports team?
Baylor Bears
What is your favorite quote?
“Take it like water off a duck’s
back.”
Stop and Village Bakery. “We really
have some good things that are happening in West and we want those
good things to continue on in the
future.”
25
BANKER TO BANKER
First National Bank
of Giddings turns 125
By Donny Palmer,
TBA Member Relations Officer
“The town plat
called for main
thoroughfares to
be 100 feet wide
and streets 80
feet wide, which,
when driving
through town
today, shows the
founders’
foresight in
planning.”
he First National Bank of Giddings
joins the exclusive group of eight
Texas banks that mark their 125th
anniversary this year. CEO Bill Landiss,
employees and shareholders welcomed the
community to a celebration at the Motor Bank
facility. There were many customers and visitors at the event, including a special visit from
the Giddings High School Buffalo Gals.
The main bank location at 108 E. Austin
was the original location of the bank when it
was chartered in 1890, although the bank is
no longer housed in the original building.
In 1821, Giddings started out as a small
community in the original Stephen F. Austin
land grant that later became the Robertson
colony. The name Giddings originated from
Giles A. Giddings, one of the nine Texans killed
in the Battle of San Jacinto. His brother, Jabez
Deming Giddings, came from Pennsylvania to
claim his brother’s land bounty and is said to
have been involved in bringing the Houston
and Texas Railroad to the area.
William Marsh Rice owned the townsite
and he sold property to settlers; in 1871,
Giddings became an official town. By 1874,
Giddings was the Lee County seat and soon
became a prosperous cotton-farming area.
In 1890, the First National Bank was
started; by that time, Giddings had a blacksmith shop, saloons, saddle and harness
shops, churches and a Granger store. The
town plat called for main thoroughfares to be
100 feet wide and streets 80 feet wide, which
shows the founders’ foresight in planning.
By the early 1900s, Giddings was incorporated and had a population approaching
2,500 citizens. The railroads furthered the
cotton farming and the town also had an oil
mill, several gins and even an opera house.
T
Welcome new member
TBA is proud to welcome this new member
to our Texas Banking family:
First United Bank and Trust Company
Brandon Johnson
Senior Vice President/McKinney President
1700 N. Redbud Blvd., McKinney, TX 75069
Phone: 972-548-3010
www.firstunitedbank.com
The Giddings High School Buffalo Gals join, left to right,
Chairman of the Board Jimmy Luecke, Donny Palmer and
CEO Bill Landiss in celebrating the 125th anniversary of
First National Bank of Giddings.
The birth of the bank came amidst some
colorful historic times in Texas history.
Giddings has produced some notable figures
over the years but probably William “Bill”
Preston Longley is one of the more infamous
residents of Lee County. Longley was born in
Austin County and, after a 27-year reign of
terror, has been called one of the most vicious
murderers in American history.
After the Civil War, he and several accomplices waged their own war against freed
slaves. Gov. E. J. Davis started a state police
force primarily made up from the black community, which irritated Longley to no end. He
was actually hanged for stealing horses but
as the posse rode away, one member fired two
shots at the hanging men and one round
broke the rope, saving Longley’s life.
His next experience with a rope was not
as fortunate as he was hanged in Giddings
before a crowd of thousands in 1878. He
claimed to have killed 32 men and women,
mostly freed slaves.
In 2011, CNN featured Giddings and Lee
County as a “slice of little America.”
Giddings, of course, would not have that
moniker were it not for the presence and contribution of a true community bank like First
National. We wish Bill and his staff continued success as they continue supporting their
community and way of life.
[email protected]
26
2015 -16 Board of Directors
TBASCO and TBA wish to thank these board members for agreeing to serve.
BRAD DURHAM, CHAIR
Veritex Community Bank
Irving
KIRBY ANDREWS
First Financial Bank, N.A.
Sweetwater
RANDALL DOBBS
Prosperity Bank
Bellaire
WILLIAM JOSEPH GOETZ
Jefferson Bank
San Antonio
BRIAN SCHNEIDER
The First National
Bank of Beeville
DAVID MONK
Citizen State Bank
Tyler
J. CARTER TOLLESON
Tolleson Private Bank
Dallas
ERIC SANDBERG
Texas Bankers Association
Austin
The TBA Services Company manages relationships with TBA endorsed
partners who provide quality products and services to banks across
Texas. Only after extensive due diligence and a vote by the TBASCO
Board is a product or service granted TBA Endorsement.
Call or email any of the following TBASCO staff whenever you have third party provider needs.
512.472.8388 • [email protected] • [email protected] • [email protected]
YOUR ADVOCATE
The problem with
patent trolls
By John Heasley, TBA General Counsel
“When an NPE is
the owner, the
relief sought
against the
alleged infringer
is typically the
payment of
damages in the
amount of a
royalty and
payment for a
license to
continue use
of the product
until the patent
expires.”
or more than five years, holders of
patents have been suing Texas banks
alleging patent infringement. The
plaintiffs are usually Non-Practicing Entities
(NPEs) that have acquired preexisting patents.
The latest NPE pursuing banks is a company
out of Plano that was incorporated in 2015.
The company is alleging that common systems
and methods used by banks to transmit and
store customer financial data through online
and mobile applications infringe on claims on
three patents owned by the company.
Three banks have been sued in federal
court in the Eastern District of Texas. One
bank has been sued in Waco in the Western
District. Dozens of other banks have received
letters from the company urging the banks to
meet with the plaintiff to see if their patents
are being infringed.
F
How banks can defend patent
infringement claims
A patent gives an owner the right to exclude
other parties from making, using, selling or
offering a product specially adapted for practice of the claimed inventions. When an NPE
is the owner, the relief sought against the
alleged infringer is typically the payment of
damages in the amount of a royalty and payment for a license to continue use of the
product until the patent expires.
Defending an infringement claim by an
NPE is focused on three general issues:
infringement, patent validity and damages.
Infringement — The NPE must show that
the asserted patent literally “treads on” an
accused infringer’s device, system or process.
Even if there is no literal infringement, claims
can come under the doctrine of equivalents.
This is an equitable doctrine that can expand
the scope of claims beyond the literal language.
ARE YOU FOLLOWING US
ON TWITTER?
More than 1,900 bankers and other
individuals are following Texas Bankers
and receiving the latest TBA Tweets.
@texasbankers
28
Patent validity — The invalidity defense
is one that asserts that even though the
Patent and Trademark Office granted the
patent, the patent is invalid because the
inventor did not meet the basic requirements
of patentability. Because a patent is presumed
to be valid, the accused infringer has the
burden of proving invalidity by an evidentiary
standard of clear and convincing evidence.
A patent can be invalid if the invention was
not “novel,” the inventor had disclosed or tried
to sell the invention more than a year before
applying for the patent, fraud was involved in
obtaining the patent or the invention is claiming subject matter that is not patentable.
Damages — NPEs cannot recover lost
profits. They can seek damages equal to a
reasonable royalty, which is the amount the
patent holder and the infringer would have
agreed to in a hypothetical negotiation that
would have taken place prior to the infringement.
These defenses can be asserted if a federal
patent infringement suit is brought against a
bank or if a bank decides to pursue a declaratory judgment against the NPE. This is timeconsuming and expensive litigation. The
median time that a federal court handles a
patent suit to completion is two and a half
years.
Patent Office proceedings as an alternative to litigation — Inter partes review
(IPR) is a procedure to challenge the validity
of patent claims in the federal patent office
through the Patent Trial and Appeal Board
(PTAB). In some cases, IPR is preferable to
federal district court action because the presumption of patent validity does not exist, the
board can interpret defenses more favorable
to invalidation and, unlike a federal judge or
jury, the PTAB has technical expertise.
Again, this can be costly for a bank
defending a patent and if the PTAB rules
that the patent is valid, its validity cannot be
further challenged in court. Historically,
PTAB proceedings are less costly than conventional court cases and are usually
resolved within six months.
If you have any question or would like to
consult with us on patent litigation please call
the TBA legal department at 512-472-8388.
COMPLIANCE HOTLINE
Hot topics: top three
“need-to-know” updates
By Silvia Maggio, Associate General Counsel, Compliance Alliance
“In the last few
months, there
have been some
important and
interesting
developments
that could affect
your bank.”
n our fast-paced industry, it can be
easy to miss important day-to-day
updates. In the last few months,
there have been some important and interesting developments that could affect your
bank. From my perspective, the top three
“need-to-know” updates include preparing for
the Flood Escrow Rule in 2016; the Citizens
Enforcement Action; and what the USA
Freedom Act means for banks.
I
Are banks going to be required to
escrow flood insurance?
Are there any exceptions?
What about existing loans?
The Final Flood Regulations released in June
implemented the requirement that lenders
escrow flood insurance premiums and fees for
all loans secured by residential real property
(or mobile homes) beginning Jan. 1, 2016. In
addition, lenders will be required to deliver
new notices notifying borrowers of the escrow
requirement.
Following these changes, the model forms in
the appendices have been revised and updated
to include the escrow language. Those new
model forms (or substantially similar language)
will also need to be used beginning Jan. 1, 2016.
The good news is that there are some
exemptions, including the small creditor
exemption; subordinate liens on a covered
property; loans on property covered by an
association’s flood coverage (e.g., RCBAP coverage); business and agricultural-purpose
loans, HELOCs; non-performing loans; and
short-term loans (12 months or less).
Existing loans are not wholly exempt from
the escrow requirement. Lenders are required
to offer borrowers the option to escrow flood
insurance premiums and fees on covered
loans that are outstanding as of Jan. 1, 2016.
However, that change in flood procedures
does not have to be rolled out at the same
time as the escrow requirement on new
transactions. The flood updates give a grace
period to come into compliance with those
requirements and, therefore, lenders must
give notice of the availability of flood escrow
on existing accounts by June 30, 2016. That
model form is also provided in the appendices
to the regulation.
@TEXASBANKERS
What is the Citizens Bank Consent
Order and what does that mean for my
bank?
A CFPB Consent Order was entered on Aug.
11 against RBS Citizens Group Inc. for Unfair
Acts and Practices related to deposit discrepancies. Per the consent order, Citizens had a
system in place wherein if the amount of a
discrepancy went below a certain threshold,
the bank would not verify the discrepancies
between the deposit slip and the item.
Prior to 2012, the threshold was $50 and
after September 2012, the threshold was $25
for verification. In cases where the amount fell
under the threshold amount, the bank credited
the account for the total of the deposit slip even
when it was known that the item the consumer
deposited was in a different amount. The
bank’s general ledger was then credited or debited with the difference between the amounts.
The bank failed to give full credit to the
customer when the deposit slip was less than
the amounts deposited; in total, it was found
that Citizens had under-credited its customers, and credited the bank’s general
ledger, to the tune of $12.3 million.
In addition, the bank’s own verification
policy required a limited review when the
amount fell between $23 and $50 (prior to
February 2011) and later, between $5 and $20.
However, the limited review was generally not
completed and, therefore, most deposits that
fell under the threshold were not verified.
Finally, the bank’s advertising and account
agreements were found to have either explicitly stated or implied that the every deposit
would be verified when they were not.
So this means that if you have a threshold
amount for verifications, now would be a
good time to look at that system and ensure
that the appropriate checks are in place to
avoid under-crediting your customers.
Furthermore, it would be prudent to
ensure the bank’s advertising is accurate as
to deposit verification and that the bank and
its employees are following its verification
policies and procedures. Given that there has
been a consent order on this issue, this is
something that is more likely to be reviewed
in your next exam and/or audit.
see “Compliance Hotline,” p. 31
29
BANK PEOPLE
Bridget Herring
First Technology
Services
Abilene
Annette M.
McClintock
Broadway Bank
Austin
Shane Louder
Community National
Bank
Midland
Julie Tarvin
IBC Bank
San Antonio
Abilene
First Technology Services
Bridget Herring to vice president of
the wholly owned subsidiary of First
Financial Bankshares.
Austin
Broadway Bank
Annette M. McClintock to senior vice
president, business development officer and relationship manager.
Midland
Community National Bank
Shane Louder to chief lending officer.
San Antonio
IBC Bank
Julie Tarvin to service center CEO.
Sherman
Landmark Bank
Greg Kirkpatrick to president.
STATEMENT OF OWNERSHIP
STATEMENT OF OWNERSHIP, MANAGEMENT, AND CIRCULATION (Requester Publications Only)
1. Publication Title: Texas Banking. 2. Publication Number: 0885-6907. 3. Filing Date: Sept. 18,
2015. 4. Issue Frequency: Monthly. 5. Number of Issues Published Annually: 12. 6. Annual Subscription Price: $20/$48/$96. 7. Complete Mailing Address of Known Office of Publication: 203 W. 10th
St., Austin, Travis County, TX 78701-2388. Contact Person: Olivia Solis. Telephone: 512-472-8388. 8.
Complete Mailing Address of Headquarters or General Business Office of Publisher: 203 W. 10th St.,
Austin, Travis County, TX 78701-2388. 9. Full Names and Complete Mailing Addresses of Publisher,
Editor, and Managing Editor. Publisher: Eric Sandberg, 203 W. 10th St., Austin, TX 78701- 2388. Editor: Olivia Carmichael Solis, 203 W. 10th St., Austin, TX 78701-2388. Managing Editor: none. 10.
Owner: Texas Bankers Association, 203 W. 10th St., Austin, TX 78701- 2388. 11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of Total Amount
of Bonds, Mortgages, or Other Securities: None. 13. Publication: Texas Banking. 14. Issue Date for
Circulation Data: October 2015. 15. Extent and Nature of Circulation: Members of the Texas Bankers
Association. A. Total Number of Copies (Net press run): Average No. Copies Each Issue During Preceding 12 months: 7,301; No. Copies of Single Issue Published Nearest to Filing Date: 7,202; B. Legitimate Paid and/or Requested Distribution (By Mail and Outside the Mail) (1) Individual
Paid/Requested Mail Subscriptions Stated on PS Form 3541. (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate
subscriptions, employer requests, advertiser’s proof copies, and exchange copies): Average No.
Copies Each Issue During Preceding 12 Months: 7,147; No. Copies of Single Issue Published Nearest to Filing Date: 7,052. (2) In-County Paid/Requested Mail Subscriptions stated on PS Form 3541.
(Include direct written request from recipient, telemarketing, and Internet requests from recipient,
paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof
copies, and exchange copies: Average No. Copies Each Issue During Preceding 12 months: 0; No.
Copies of Single Issue Published Nearest to Filing Date: 0; (3) Sales Through Dealers and Carriers,
Street Vendors, Counter Sales, and other Paid or Requested Distribution Outside USPS: Average
No. Copies Each Issue During Preceding 12 months: 0; Copies of Single Issue Published Nearest to
Filing Date: 0. (4) Requested Copies Distributed by Other Mail Classes Through the USPS (e.g.
First-Class Mail): Average No. Copies Each Issue During Preceding 12 Months: 0; No. Copies of
Single Issue Published Nearest to filing date: 0. C. Total Paid and/or Requested Circulation (Sum of
15b (1), (2), (3), and (4): Average No. Copies Each Issue During Preceding 12 Months: 7,147; No.
Copies of Single Issue Published Nearest to Filing Date: 7,052. D. Nonrequested Distribution (By
Mail and Outside the Mail. (1). Outside County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and
Requests including Association Requests, Names obtained from Business Directories, Lists, and
other sources): Average No. Copies Each Issue During Preceding 12 months: 0; No. Copies of Single Issue Published Nearest to Filing Date: 0. (2). In-County Nonrequested Copies Stated on PS
Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium,
Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources): Average No. Copies Each Issue During Preceding 12 Months: 0; No.
Copies of Single Issue Published Nearest to Filing Date: 0. (3). Nonrequested Copies Distributed
Through the USPS by Other Classes of Mail (e.g., First-Class Mail, Nonrequester Copies mailed in
excess of 10% Limit mailed at Standard Mail or Package Services Rates); Average No. Copies Each
Issue During Preceding 12 Months: 31; No. Copies of Single Issue Published Nearest to Filing Date:
15. (4) Nonrequested Copies Distributed Outside the Mail (include Pickup Stands, Trade Shows,
Showrooms and Other Sources): Average No. Copies Each Issue During Preceding 12 Months: 61;
No. Copies of Single Issue Published Nearest to Filing Date: 50. E. Total Nonrequested Distribution
(Sum of 15d (1), (2), (3) and (4)): Average No. Copies Each Issue During Preceding 12 months: 92;
No. Copies of Single Issue Published Nearest to Filing Date: 65. F. Total Distribution (Sum of 15c
and e): Average No. Copies Each Issue During Preceding 12 months: 7,239; No. Copies of Single
Issue Published Nearest to Filing Date: 7,117. G. Copies Not Distributed: Average No. Copies Each
Issue During Preceding 12 months: 62; No. Copies of Single Issue Published Nearest to Filing Date:
85. H. Total (Sum of 15f and g): Average No. Copies Each Issue During Preceding 12 months:
7,301; No. Copies of Single Issue Published Nearest to Filing Date: 7,202. I. Percent Paid and/or Requested Circulation (15c divided by f times 100): Average No. Copies Each Issue During Preceding
12 months: 99%; No. Copies of Single Issue Published Nearest to Filing Date: 99%. 16. Total circulation includes electronic copies. Report circulation on PS Form 3526-x worksheet. 17. Publication of
Statement of Ownership for a Requester Publication is required and will be printed in the October
2015 issue of this publication. 18. Signature and Title of Editor, Publisher, Business Manager, or
owner. I certify that all the information furnished on this form is true and complete. I understand that
anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment)
and/or civil sanctions (including civil penalties). Olivia Carmichael Solis, Editor. Date; Sept. 18, 2015.
)XOO5DQJHRI3URIHVVLRQDO(QYLURQPHQWDO6HUYLFHV
3KDVH,,,(QYLURQPHQWDO6LWH$VVHVVPHQWV$VEHVWRV/HDG0ROG&RPSOLDQFH$XGLWV6WRUPZDWHU&RPSOLDQFH3URSHUW\&RQGLWLRQ5HSRUWV
3KDVH(QJLQHHULQJ¶V3KDVH,UHSRUWVFRPSO\ZLWKWKH(3$¶VHQYLURQPHQWDOVLWHDVVHVVPHQWUHTXLUHPHQWV
/HQGHU$SSURYHG/LFHQVHG&HUWL¿HG
)RUGHWDLOVRQKRZWKLVFRXOGDIIHFW\RXUWUDQVDFWLRQSOHDVHFDOORUHPDLOXV7RUHTXHVWDSURSRVDOYLVLWZZZH]HVDFRP
_ZZZ3KDVH(QJLQHHULQJFRP_0HODQLH#3KDVH(QJLQHHULQJFRP
30
CLASSIFIEDS
If you would like to place a position-wanted or available ad or an ad to sell or buy
Compliance Hotline
new and used bank equipment, call 800-336-1120 ext. 7053, fax 913-261-7010 or
e-mail [email protected]. The costs for classified ads are $50 for the first
Did the Patriot Act expire?
Does that mean banks no
longer have to comply with CIP
requirements?
How does the USA Freedom
Act affect my bank?
30 words, and $10 for each additional 10 words. Blind box ads are $20 extra. As
a bonus, all ads will also appear for two months on the BankNews website
(www.BankNews.com). Deadline is the 1st of the month prior to the issue.
COMING SOON
2015 Fall Texas Banking Red Book
($50 plus S&H) with June 30, 2015,
financial data. To order, call 800-3361120, ext. 7053 or order at
www.TexasRedBookOnline.com.
Texas Banking eBook
The Texas Banking eBook is readable on iPhone/iPad and all other
smartphones and tablets with
eBook/ePub capability. The eBook
contains the same information as
the Red Book print edition, plus special interactive features such as
phone and website links, searchable
Chairman’s Forum
risky for many community banks.
One example is fines of up to $5,000
per day per violation for non-compliance with some areas of the Truth in
Lending Act. Compliance with the
law has become much more complicated and any tolerance for mistakes
has been eliminated.
The areas mentioned above are
just the tip of the iceberg in terms of
added regulatory burden. Other
areas impacting community banks
are seen in The Durbin Amendment,
the Volker Rule and requirements
for enhanced risk management prac-
by bank or city, and the ability to
make notes, highlight entries and
bookmark pages. To purchase, go to
http://Bankers-eStore.com.
There has been a lot of confusion
over the sunsetting of provisions of
the Patriot Act but the Patriot Act
did not expire — only certain sections
of it did. Those sections were then
reinstated via the USA Freedom Act.
However, the USA Freedom Act
did not replace the Patriot Act,
which means the provisions that
affect banks — namely the CIP
requirements — are, and have been,
in place. The provisions that did
sunset and were reinstated deal
with intelligence collection. You can
find more information by looking at
the bill, which you find at HR 2048:
https://www.congress.gov/114/bills/
hr2048/BILLS-114hr2048enr.pdf.
ONLINE RED BOOK NOW
AVAILABLE
Texas Banking Red Book Online
brings you all the information from
the print version, plus the interactive benefits of online, including
searchability by individual name,
financial institution, primary and
branch locations, or asset size. For
more information, go to
www.TexasRedBookOnline.com.
tices, expanded use of Disparate
Impact Theory, the Remittance Rule
and the trickle down from the Basel
Liquidity Coverage Ratio.
Thankfully, Sen. Richard Shelby
has taken up the regulatory burden
issue in the Senate. His bill contains
meaningful relief for community
banks as well as our customers. We
need to support his effort with our letters, our phone calls and our dollars.
We have a chance to begin swinging the pendulum of over regulation
back to a more neutral position. It
takes advocacy efforts from all members of our industry. If you desire to
get more involved, give me or any of
the TBA staff a call.
What else should I be on the
lookout for?
I would definitely stay tuned to the
CFPB, which is expected to finalize
both the proposed HMDA rules from
last winter and the Prepaid Card
rules. The HMDA rules are expected
to be finalized this fall and the
Prepaid Card rules are expected to
be finalized in early 2016.
Looking to hire
the best talent?
www.texasbankers.com/jobbank
Index to Advertisers
For information on advertising in Texas Banking magazine, please contact Scott Englert at [email protected]
Company Name
BKD, LLP
Phone
Website
Page
713-499-4600
www.bkd.com
19
BOSC Financial
866-440-6515
www.boscinc.com/assetliability
20
Country Club Bank
800-288-5489
www.ccbcm.com
2
J.B. Lloyd & Associates
800-964-0360
www.lloyd-ins.com
17
www.pentegra.com
32
Kansas Bankers Surety
Pentegra Retirement Services
785-228-0000
800-872-3473 ext. 9559
3
Phase Engineering
800-419-8881
www.PhaseEngineering.com
30
Texas Bankers Insurance Agency
800-318-4142
www.texasbankers.com/insurance
7
@TEXASBANKERS
31

TB Magazine - Texas Bankers Association

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