Circular to All Members - Singapore Chinese Chamber of

Co-Organised by
CEO PRODUCTIVITY STUDY TO JAPAN
09 to 13 November 2014
The Singapore Chinese Chamber of Commerce & Industry (SCCCI), together
with the Singapore Chinese Chamber Institute of Business, will be co-organising
a CEO Productivity Study to Japan to learn from leading and unique Japanese
companies on the following:
 Visionary leadership
 Innovative products, service and marketing concept
 System implementation to increase productivity significantly
 Discussion with Executives of Companies during visits
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Training Study Fee
Claimable for
PIC 60% Cash Payout
OR 400% Tax Rebate
+ PIC Bonus*!
BACKGROUND
In 2014, a total of 226 Japanese companies made it to the Forbes Global 2000 list, and 11 Japanese
companies were ranked as the world’s most innovative companies by Forbes. As Japanese companies
continue to make headway in the global market despite economic challenges, this shows that there is still
much to learn from Japanese companies on management practice, internationalisation, innovation,
productivity and more.
The 5-day productivity study will consist of lectures, company visits and interaction with the executives of
Japanese companies.
Target Participants: Entrepreneurs, CEOs, COOs and Senior Management.
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TENTATIVE PROGRAMME
Day 1
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9 November 2014 (Sun) Singapore – Japan
Depart for Haneda International Airport via Singapore Airlines (SQ632 ETD 0800 ETA 1530)
Check into Grand Palace Hotel, 1-1-1,Iidabashi ,Chiyoda-ku,Tokyo,102-0072
Dinner
Day 2
10 November 2014 (Mon) Tokyo
 Overview of Japanese Consumers, Challenges among SMEs in Japan and Service Productivity
Concept and case studies (Lecture)
 Speaker: Mr Kazuteru Kuroda, General Manager, Japan Productivity Center
 Lunch
 Quest for Customer Satisfaction (Lecture) and Q&A session on lecture
 Suntory Beverage & Food Limited (Enterprise Visit)
o Learn about how the organisation’s philosophy guided the organisation’s growth from a
local business to a global business.
o Current marketing activities and its intent with vision
Day 3
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11 November 2014 (Tue) Tokyo
Leading Healthcare Organisation - Kohoen Social Community Service (Enterprise Visit or similar))
o Its service and management
o Actual daily activities on the site
o Observing its management and care for the assisted-living resident
Lunch @ Negishi Restaurant
Negishi Food Services (Enterprise Visit or similar))
o “Continuous Improvement for Excellent Service”(Presentation & Discussion)
o Sharing the vision of becoming a 100 years old company
o PDCA of human resource development
o Methods to improve customer loyalty
Enterprise Visit or Networking Session with Business In Asia Association (or similar)
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Day 4
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Kidzania Tokyo (Enterprise Visit or similar)
o Knowing its unique business model
o Experiencing its offerings by touring its facilities
Lunch
Pasona Group Inc (Enterprise Visit or similar)
o Unique workplace environment and activities for improving productivity of office workers
o Observe the “Vegetable Farm” inside the office building
Day 5
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12 November 2014 (Wed) Tokyo
13 November 2014 (Thu) Tokyo – Singapore
Wrap Up and Discussion (Lecture)
Speaker: Mr Kazuteru Kuroda, General Manager, Japan Productivity Center Japanese Productivity
Center
Lunch
Depart for Singapore via Singapore Airlines (SQ633 ETD 1640 ETA 2305)
*Programme is subject to change
Note: The above programme will be conducted in English.
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VISITING COMPANY PROFILES
NEGISHI FOOD SERVICE www.negishi.co.jp
Ox tongue restaurant. Awarded 2011 Japan Quality Award. They have a vision to be 100 years enduring
company.
32 outlet, 115 employees and 800 part-time jobber
BUSINESS IN ASIA ASSOCIATION
Founded by Mr Masanobu Baba, who has rich experiences in running business. Many business owners
and consultant regularly exchanges their cases, ideas, views and so on. Mr Baba is co-founder of listed
companies.
Kohoen Social Community Service http://www.kohoen.jp/english.html
Established in 1987 in Tottori Prefecture. With the aging of Japanese populations, as of October in 2009, it
has developed various services in Tottori pref. and Tokyo, such as nursing care facilities, in-home
services, rehabilitation hospital, child day-care centers, and support center for people with disabilities. The
corporation has a total staff of over 1700 employees, and is one of the largest operator in Japan.
SUNTORY www.suntory.com
Formulation and promotion of Group-wide management strategies and corporate functions. Food and
beverages, health foods, food services, fitness, flower seedlings, etc.
28,767 employees, Sales Turnover 1,851.6 billion yen
KIDZANIA TOKYO www.kidzania.jp/tokyo/en
Planning profession and social experience facility for children of "KidZania", management, development.
Planning, operation and other complex on the theme of "food and agriculture" and "Oak Village
KASHIWANOHA"
*Visiting companies are subject to change
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PRODUCTIVITY STUDY COSTS
Estimated Fee & Claim per Participant
Cost Description
5-day training fee
International airfare (economy class)
Cost
S$3,500
S$1,717
PIC 60% Cash
Payout *
S$2,100
-
PIC Bonus *
S$3,500
-
S$740
-
-
S$5,957
Grant: S$5,600*
*fare is subject to change*
Accommodation, local transport and meals
per pax based on Single room
 4-night accommodation
 4 lunches and 2 dinners
Total
Total Payable After Eligible Grant : $357*
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*PIC 60% Cash Payout & PIC Bonus: Only for Singapore registered companies which are eligible for the PIC
Cash Payout and/or PIC Bonus. You may contact the SME Centre @ SCCCI at 6337 8388 for more
information, to assess your company’s eligibility as well as seek assistance on the application process.
Due to limited capacity, each company is allowed to send a maximum of 2 representatives for the study
mission. Only local SMEs in non consultancy related industries will be considered for registration.
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LOGISTIC ARRANGEMENTS
JTB Pte Ltd has been appointed to handle flight and hotel bookings. For payment of airfare, hotel
accommodation and more information, please contact Mr Calvin Tan at Tel: 6595 9926, Fax: 6595 9900 or
Email: [email protected]
Ground transport to and from the airport will be provided to participants travelling with mission officials.
Owing to limited seats, priority will be given to SCCCI members on a first-come-first-served basis. Please
register early to avoid disappointment. A Pre-Mission Briefing will be conducted closer to the departure
date.
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VISA APPLICATION
Singaporeans enjoy 90-days visa-free entry to Japan. For participants of other nationalities, please
refer to http://www.sg.emb-japan.go.jp/visa_exemption.htm#visatable on visa requirements to enter
Japan. The onus is on the participant to obtain a visa to enter the country for this study trip.
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TERMS OF PARTICIPATION
By virtue of agreeing to participate in the above Mission, the participant and/or the company/organisation he represents,
agree to the following terms of participation:
(a) All participants are strongly advised to purchase full insurance coverage for their overseas travel needs. We
recommend all participants to insure themselves with the necessary coverage for overseas travel, medical,
emergency evacuation and trip cancellations/ interruptions, etc.
(b) The Singapore Chinese Chamber of Commerce & Industry (SCCCI) shall be fully indemnified against any liability
whatsoever resulting from or in the event of death, injury, loss or damage to property incurred during the course of
the Mission.
(c) SCCCI reserves the right, without prior notice, to make changes and/or amendments to the Mission
programme, in part or in whole for the Mission, as it deems fit or as the circumstances dictate.
(d) Mission participants who make their own flight and hotel accommodation arrangements are strongly advised to
update themselves with the latest programme and ensure that they meet up with the main group punctually at
the designated locations. SCCCI will not be held liable should mission participants fail to turn up punctually for
meetings or activities organized in this Mission.
(e) SCCCI shall not be responsible in any way for loss, injury or damage arising from acts of God, acts of
governments or de facto authority, war, civil unrest, any kind of hostilities, strikes, theft, sickness, quarantine,
immigration or customs regulations, hijacking, acts of lawlessness or terrorism, forces of nature, breakdown,
delay, cancellation, error, omissions or any other cause beyond our control.
(f)
Cancellations must be made to SCCCI in writing. Please note that cancellation fees apply as follows:
a. Cancellations received 30 days or more prior to departure, Participants liable to pay 50% of the
common fund.
b. Cancellations received 15 to 29 days prior to departure, Participants liable to pay 70% of the common
fund.
c. Cancellations received less than 15 days prior to departure, Participants liable to pay full sum of the
common fund.
d. Please note that the Participants are also liable for the cancellation policies dictated by the airlines and
hotel.
For enquiries, please contact Ms Valery Lam at [email protected] or 63378381.
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REGISTRATION FORM – CEO PRODUCTIVITY STUDY TO JAPAN,
09 – 13 November 2014
Fax Registration Form to 6339 0605 or Email to [email protected]
Attention: Ms Valery Lam, Commerce & Industry Development, SCCCI
Please put a "" in the appropriate boxes
 I will make my own flight arrangements for this study mission to Japan.
 I would like to engage JTB Pte Ltd for my travel arrangements.
Please indicate your preferred airfare:
S/N
1
Details
Please indicate your choice
(Including taxes, and subject to change)
International Air Fare (including
taxes)
SIN/HND SQ632 0800/1530
HND/SIN SQ633 1705/2335
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Hotel Accommodation @ Hotel
Grand Palace
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5-day Training Study Fee
Payment to be
made directly to:
 Business Class:
 Economy Class:
S$ 4,917.00
S$ 1,717.00
JTB Pte Ltd
 Single Room
 Twin Sharing
S$ 740.00
S$ 1,040.00
JTB Pte Ltd
 S$ 3,500
SCCIOB
Information provided will be used for the Mission Brochure and/or Mission-related purposes.
PERSONAL INFORMATION 个人资料
Title: ☐ Mr. ☐ Ms.
*Please complete the form in English.
Participant Name
Designation
Company Name
Tel
Website
Fax
Mobile
E-mail
Business Address
Company Profile (not more than 100 words)
Date of Birth (dd-mm-yy)
Nationality
Passport No.
Passport Date of Issue (dd –mm-yy)
Passport Date of Expiry (dd-mm-yy)
Drug Allergies (if any)
Medical History (if any)
Special Dietary Requirements
In event of emergencies, please indicate Next of Kin / Contact Person & Contact Number
- Please mail the cheque payment for item 3 (payable to “SCCIOB”) to 47 Hill Street #09-00, S(179365).
- Please passport-size colour photo and a photocopy of your passport to [email protected].
*Your passport copy is required for travel bookings and hotel check-in purposes. You may refer to
www.sccci.org.sg for our privacy policy.*
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PIC CLAIM ELIGIBILITY CHECKLIST
CEO Productivity Study to Japan, 9 – 13 November 2014
Note: All companies interested to participate in the “CEO Productivity Study to Japan” are required to
complete the below checklist upon registration.
Please complete the following declarations.
1. I declare that our company fulfils the following conditions to be eligible for PIC:
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incurred qualifying expenditure and are entitled to PIC during the basis period for
the qualifying YA;
active business operations in Singapore; and
at least 3 local employees (Singapore citizens or Singapore permanent residents with CPF
contributions) excluding sole-proprietors, partners under contract for service
and shareholders who are directors of the company. A business is considered to have
met the 3-local-employees condition if it contributes CPF on the payroll of at least 3
local employees in the relevant month(s).
2. I declare that I understand the maximum cap amount for the PIC Cash Payout during the
qualifying YA is $60,000.
3. I declare that I understand the maximum cap amount for the PIC Bonus from YAs 2013 to 2015 is
$15,000.
4. I declare that our company’s financial year-end for 2014 is __ __ / __ __ / 2014 (dd / mm).
As of date of declaration and according to the above checklist, I confirm that our company will be applying
for the following PIC claim(s) for the “CEO Productivity Study to Japan”:
PIC 60% Cash Payout
PIC Bonus
The declarations in this assessment form are true and correct to the best of my knowledge and that I have not
withheld/distort any material facts. I understand that if I obtain the grant by false or misleading statements, I may be
prosecuted under the Penal code, and in addition, face penalty from the Inland Revenue Authority of Singapore (IRAS).
I have fully understood the requirements for the PIC Cash Payout and PIC Bonus and will not hold SCCCI responsible
for any possible claim disputes.
Declared By:
Name: _________________________________
Signature & Company’s Stamp
Designation: _____________________________
Date: ____________________________________
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