Retail Market Demand Study
Transcription
Retail Market Demand Study
I CORPORATION I I I I I I I I I I I Retail Market Demand Study: Town of Arnprior, Ontario Prepared For: Trinity Development Group Inc. Prepared By: Market Research Corporation I I April 2006 2209 ARCH ST., SUITE 200 OTfAWA, ONTARIO KIG 2H5 TEL: (613) 731-6333 FAX: (613) 731-4997 E-MAll.: [email protected] WEBSITE: www.marketresearchcorp.com TABLE OF CONTENTS Page Number I. Introduction II. Executive Summary 2 III. Subject Site and Proposed Development 6 IV. Trade Area Demographics 7 V. Existing Retail Inventory 10 VI. Retail Industry Trends 13 VII. Demand Estimations 16 VIII. Impact Assessment 20 Appendices: Appendix A: More Information Regarding Market Research Corporation And the Main Author oflfiis Report T Sf CH ('O RI'ORATI()N I. Introduction lbis study has been undertaken by Market Research Corporation on behalf of Trinity Development Group Inc. Its purpose is to determine the extent of market demand for additional retail development on a site in the Town of Arnprior, Ontario, and assess its impacts. For this purpose, we have carried out field research, met with an official of the Town of Arnprior, obtained and reviewed a number of related reports. We also obtained sociodemographic data from Statistics Canada and the Town of Arnprior. Based on the information obtained from these steps, we carried out an analysis of the sociodemographic characteristics of Arnprior, delineated its effective trade area, and determined the available volumes of shopping dollars to the year 2011. The next step was a analysis of market demand, resulting in the determination of total, as well as additional supportable retail and service floor space. On this basis, we then proceeded to assess the viability of the subject proposed development, and its various impacts. The study's main findings are summarized in the next chapter entitled "Executive Summary", followed by more detailed findings in the main body of the report and its appendices. II. Executive Summary On behalf of Trinity Development Group Inc., Market Research Corporation has carried out this study. The purpose of the study is the determination of market demand for retail development on a vacant site in the Town of Arnprior, Ontario, and an assessment of its impacts. The study's main findings are summarized below, followed by more substantiation in the main body of the report. A. Subject Site and Proposed Development The subject site is vacant, approximately 1.82 hectares (4.5 acres) in size, and located on the south-western intersection of Madawaska Blvd. and Laird St. in the Town of Arnprior. It is proposed to be developed with approximately 4,645 square metres (50,000 sq. ft.) of retail and service floor space. B. Demographics 1. The 2006 population of the Town of Arnprior is estimated to be 8,020 and its effective trade area's population is 20,020 (Table 4.7); 2. The proportions of the young (under 19) and older (65+) population of Arnprior were high in 2001 (Table 4.2). This indicates that younger and growing families had already started to replace older and smaller households by 2001, a trend which has since become stronger; 3. The levels of educational achievements of Arnprior residents in 2001, indicate close to half (48.5%) having had post secondary education, including almost one in ten (9.2%) with university bachelor or higher degrees (Table 4.4); 4. The overall average household income in Arnprior was $52,856 in 2000 (Table 4.5). The average per capita income of Arnprior residents was $22,208 both of which were lower than the corresponding figure in the Province of Ontario (Table 4.6); and 5. For the period 2006-2011, the trade area's total population is estimated to increase by 276 or 1.4% annually, including 156 or 1.9% in the Town of Arnprior (Table 4.7). Based on the 2001 census and other data, Arnprior is a growing community. Since then, Arnprior as weD as its nearby towns and viUages have further grown in population, economic development and prosperity. 2 C. Existing Retail Facilities 1. The Town of Arnprior functions as a commercial hub within its trade area and beyond, with an estimated 460,500 sq. ft. of retail and service floor space (Table 5.3); 2. A number of the existing stores in Arnprior are large, specialized, and serve a community much larger than its conservatively defined trade area (Table 5.1). As well, the effective retail vacancy rate in Arnprior is 5.4% (Table 5.3), which is considered to be in the lower part of the standard range of 5% to 8%. The overall vacancy rate in downtown Arnprior is lower, at 4.2%. As well, downtown stores provide mainly specialty, unique retail products, financial, restaurants, and other personal and household services in small, often charming establishments, many of which are in architecturally attractive heritage buildings; 3. The commercial sector of Arnprior consists of its downtown (which accounts for approximately 170,200 sq. ft. or 37% of the total inventory), and outside which represents 290,300 sq. ft. of commercial, including non-retail space (Table 5.3); 4. Due to lack of an adequate number of certain stores (e.g., fashion, furniture), the trade area residents shop at stores in Ottawa and elsewhere for some of their shopping needs; and 5. The nearby towns and villages within, as well as outside the trade area have very few retail stores. The residents of these areas do some of their shopping at the retail facilities in Arnprior. In addition to the residents of the trade area and the nearby towns and villages, the retail stores in Arnprior benefit from the spending of the pass-through traffic, seasonal cottagers, tourists, and other transients. D. Demand Analysis 1. On average, each resident of the trade area is estimated to have spent $13,717 at aU retail and service establishments combined within and outside the trade area in 2005 (Table 7.2). Of this amount, $9,570 was at product-selling, and $4,147 at service stores (Table 7.2); 2. The spending of the trade area residents supported an estimated 753,500 sq. ft. of floor space in 2005. By 20 II, this space is expected to increase to at least 837,600 sq. ft. (Table 7.4); 3. The growth in the demand for additional floor space by the year 2011 is estimated to be 98,900 sq. ft. (Table 7.5); 4. The existing shortage of space is in addition to the above 98,900 sq. ft.; and J ,, 5. The demand created by the pass-through traffic, seasonal cottagers, tourists, and other transients is also in addition to the 98,900 sq. ft. The result of adding up the existing shortage of floor space, the growth in demand to the year 2011, as well as demand from outside the trade area would indicate that up to 391,900 sq. ft. of additional retail and service floor space can be supported in the Town of Arnprior (Table 7.6). E. Impact Assessment At approximately 50,000 sq. ft., the subject proposed development is far less than the up to 391,900 sq. ft. of additional supportable space, and would thus be quite viable. Its impacts on Amprior would be as follows: I. Providing more choice and thus reducing the present leakage of shopping dollars from the trade area to outside retail facilities; 2. Creating approximately 115 full-time equivalent employment; 3. Generating an estimated $228,000 in annual property taxes; 4. Representing a one-time construction investment of approximately $8.6 million; 5. Generating an annual payroll of approximately $1. 7 million; 6. Attracting new shoppers from outside, and thus increasing the potential volume of sales at all businesses in Amprior, including those in downtown; 7. Increasing the overall market share of the Arnprior businesses by reducing shopping at outside facilities, and increasing cross-shopping, including at the downtown stores; and 8. Under a worst-case scenario for the existing businesses in Amprior, the subject proposed development may cause a sales reduction of between 3.2% to 11.0% in their annual sales during its first couple of years of operation (Table 8.1). This impact, however, is not considered to be detrimental or serious as it falls into the range of normal business fluctuations, and it would be short-lived. The impacts of the subject proposed development are thus aU expected to be positive for aU businesses in Arnprior. The downtown stores can also benefit from the growth in customers and thus the sales volumes attributable to this development. 4 r F. Recommendations In view of the positive attributes of the Amprior market, and the strong demand for more, as well as for different stores, it is recommended that the subject proposed shopping centre: I. Be developed as soon as possible, with its first full year of operation being 2007 (or as close to it as possible); 2. Function as a facility to serve both the residents of the trade area, as well as the passthrough traffic, seasonal cottagers, tourists, and other transients; 3. Consist of a combination of the following stores, to a total size of approximately 50,000 sq. ft.: Food and convenience-type stores (2 to 5); Restaurants, bars (2 or 3); Fashion stores (2 to 4); Personal service stores (2 to 4); Specialty retail stores (2 to 5); and General Merchandise stores (lor 2 depending on size). , . 5 ,, ,, III. Subject Site and Proposed Development A. Subject Site The subject site is a parcel of vacant land, approximately 1.82 hectares (4.5 acres) in size, and located at the southwestern intersection of Madawaska Blvd. and Laird St. Madawaska Blvd. is a major roadway and connected to the access ramp to Highway 417 a few blocks east of the subject site. This highway provides a quick and convenient access to the City of Ottawa to the east in about 45 minutes. At and near the subject site, Madawaska Blvd. is developed with car dealerships, tableservice and fast-food restaurants, a hotel, several gasoline stations, building supply stores, and other such highway commercial establishments. With frontage on this boulevard, the subject site is in an advantageous position in terms of visibility, exposure and access. Within a few blocks of the subject site there is residential area. In the areas of Spruce Crescent, Melville Rd. and Short Rd., all of which are adjacent to the subject site, approximately 100 new housing units have been proposed. They are in the various stages of building permit issuance at the present time. B. Proposed Development The subject site is proposed to be developed into an approximately 50,000 sq. ft. shopping center. A preliminary concept plan for this site, prepared by Trinity Development Group Inc., identifies retail and service stores ranging in size from approximately 2,700 to 21,000 sq. ft. At this point, the final store sizes or types are not known. In terms of location, size, site characteristics, and compatibility with the adjacent and nearby uses, we believe that the subject proposed development would be an exceUent use of this site from a retail marketing perspective. 6 IV. Trade Area Demographics A. Defmition Catchment, market or trade area is a geographic area from which a store or shopping centre attracts its customers. Primary trade area typically provides a minimum of 50% of a shopping centre's total sales, and secondary trade area, the balance. We have undertaken field research within and in the surrounding Town of Arnprior. On this basis, and especiaUy due to a number of large stores in the Town of Arnprior, we have concluded that It functions as a major hub of commerce for such nearby towns and villages as Galetta, Constance Bay, Fitzroy Harbour, Kinburn, Antrim, Marathon, Panmure, Pakenham, Waba, Braeside and others. For the subject proposed shopping plaza, the Town of Arnprior would be its primary, and these other areas, its secondary trade area based on our experience. B. Trade Area Population 1. Primary Trade Area The population of the Town of Arnprior increased marginally from 7,113 in 1996 to 7,192 in 2001 (Table 4.1). Since then, however, population growth has been much higher, and estimated to be 8,020 as of Spring 2006 (Table 4.7). Furthermore, based on information from the Town of Arnprior, an overall average annual population growth of 156 or 1.9% is expected in Arnprior, to a total of 8,800 by the year 2011 (Table 4.7). 2. Other Areas Other areas include the nearby villages, such as Galetta, seasonal population at the cottages within 30-45 minutes driving from Arnprior, as well as tourists and other transients. The population of these small villages, cottages, etc. is not available from Statistics Canada or other sources. There are, however, a number of strong and definitive indicators to use as a basis of estimating the population of the effective trade area for the retail and service establishments in the Town of Amprior, as follows: I. There are three supermarkets in the Town of Arnprior, with a combined total size of approximately 71,000 sq. ft. or 8.9 sq. ft. per resident of Arnprior. The industry standard supermarket floor space per resident, however, is 2.5 to 4.0 sq. ft., on average. Based on these figures, the existing three supermarkets are serving between 17,750 to 28,400 residents, rather than just Arnprior's residents of about 8,000; 7 , 2. In the City of Clarence-Rockland (for which we are carrying out a major retail study at the present time), there are two supermarkets with a combined floor space of approximately 80,000 sq. ft. The population of this City is almost 23,000 at the present time (i.e., an average of 3.5 sq. ft. of floor space per resident); 3. The Town of Perth has a population of approximately 6,000 and three large food stores with a combined floor space of approximately 80,000 sq. ft. In a number of OMB-quality studies, including several by us, the effective trade area population for this Town has been determined to be over 30,000 (i.e., an average of2.7 sq. ft. per resident); 4. The Town of Deep River has a population of approximately 4,400. In a recent study undertaken by us, its effective trade area population was determined to be approximately 15,000. There is a Canadian Tire and a Home Hardware store in Deep River with a combined floor space of approximately 30,000 sq. ft. serving this trade area population of 15,000; 5. In the Town of Amprior, there is a Canadian Tire, a Home Hardware as well as a Rona store, for a combined floor space of approximately 63,000 sq. ft.; and 6. The combined floor space of all retail and service establishments in the Town of Arnprior is approximately 460,000 sq. ft. or 57.5 sq. ft. per resident of Arnprior. The industry standard per capita total space, however, is generally accepted to be between 30 to 35 sq. ft. for urban areas, and 20 to 30 sq. ft. for rural areas, such as the Town of Amprior. Based on this standard, the Town of Arnprior's existing retail and service stores are serving a population of between 15,300 to 23,000 at the present time. ,, Based on the above factors, we estimate the total population of Arnprior's effective trade area to be at least 20,000 (Table 4.7) in early 2006. The distribution of this population is 8,020 or 40% in the Town of Amprior, and 12,000 or 60% in the rest of its effective trade area. The following characteristics refer to the Town of Amprior only since equivalent information for the rest of the trade area is not available. 7. 8. By age group, the population of Amprior is presented in Table 4.2. As shown, one quarter (24.7%) of this population was younger than 19 years of age, and close to one in five (19.7%) were 65 years or older. These proportions are both high, and based on our experience, they indicate that many of the empty-nester, one/two person, and senior households had been replaced by young and growing households by 2001; and As of 2001, there were 3,026 households in Amprior (Table 4.3), with an overall average size of 2.38 persons. 8 C. Educational Achievements The residents of Amprior benefit from reasonably high levels of educational achievement. As demonstrated in Table 4.4: I. Almost one in ten (9.2%) residents who were 15 years of age or older in 2001, had a university Bachelor or higher degree; 2. Close to four in ten (39.2%) had post-secondary education, up to and including College Diploma; and 3. Almost half (48.5%) had post secondary college and/or university education. D. Income The Arnprior residents' educational achievements are reflected in their household income. As shown in Table 4.5: I. The overall average household income in Arnprior was $52,856 in 2000; 2. Almost one in ten households (i.e., 9.4%) had made more than $\00,000; and 3. Compared to the Province of Ontario, Arnprior's household and per capita incomes were lower (Table 4.6). E. Population Forecasts The Town of Arnprior, as well as the nearby communities, have been growing in recent years. Furthermore, this growth trend is expected to be continued into the future years. Based on the available information, we estimate an average annual population growth of 276 or 1.4% in the trade area, from approximately 20,000 in 2006, to 21,400 by the year 2011. The Town of Arnprior's share of this population growth is estimated at 156, to a total of 8,800 by the year 20 II. 9 V. Existing Retail Inventory In order to identify exactly how much and what types of retail and service floor space exist in the Town of Arnprior, we carried out field research. The names, types, and locations of each store were recorded and their sizes were visually estimated. For the larger stores, we also contacted the Town's planner and obtained andlor confirmed these stores' sizes. The findings of this research task are summarized in Tables 5.1-5.3, and further explained below: A. Downtown Facilities The stores and their sizes in downtown Amprior are presented in Table 5.1. As noted, there is a total of approximately 170,200 sq. ft. of various retail and service floor space in downtown Amprior. Of this total, approximately 7,100 sq. ft. or 4.2% were vacant as of March 2006. Food and Convenience Type Stores at 25,500 sq. ft., make up the largest part of the total (15.0%) space. Specialty Retail Stores (22,900 sq. ft. or 13.4%) and General Merchandise (18,000 sq. ft. or 10.6%) are the second and third largest parts respectively. B. Facilities Outside Downtown Outside downtown Amprior, there are two shopping centers and a number of strips and stand-alone stores. Amprior shopping center is the older and larger of the two center (the other is called Winners Circle Mall). Altogether, there is a total of approximately 290,300 sq. ft. of various retail and service floor space in the Town of Amprior, outside its downtown (as of March 2006).This figure includes approximately 18,000 sq. ft. or 6.2% vacant space. The largest part of the existing space is dedicated to Home Improvement Stores which make up 80,200 sq. ft. or 27.8% of the total. Food and Convenience Type Stores at 75,700 sq. ft. or 26.1 % are the second largest part of the total inventory, followed by Automotive Stores at 35,000 sq. ft. or 12.1 %. C. Observations and Comparisons The different categories of retail and service stores for the entire Town of Arnprior are summarized in Table 5.3. Based on our field research and a review of the existing shopping facilities, the following observations and comparisons are made: I. There are several charming, attractive, pleasantly decorated and well stocked retail and service stores in downtown Amprior (e.g., Bonnie Jane's Scones, The Gallery Gift Shop). John Street is a 4-lane road, has wide sidewalks, the buildings on both 10 r sides of it are low profile, and many have attractive heritage architectural features. It is a pleasant environment for shopping, browsing and entertainment; 2. To a large extent, downtown Arnprior has maintained its traditional functions as a place for shopping at specialty, unique, small retail stores, restaurants, entertainment and cultural establishments. More than half of all Fashion Stores (14,000 sq. ft. or 57.1 %), almost all Electronics and Computer Stores (6,900 sq. ft. or 95.8%), most of General Merchandise, Specialty Stores, Financial, Personal and other Service establishments within the entire Town of Arnprior are located in its downtown; 3. A healthy downtown from a retailing point of view is one where at least half of its total floor space is used for the selling of products rather than services. In downtown Arnprior, 105,200 sq. ft. or 61.8% of its total floor space of 170,200 sq. ft. is retail (i.e., goods-selling) stores, and 57,900 sq. ft. or 34.0% is services; 4. In today's marketplace, an overall average vacancy rate of 5% to 8% is considered to be reasonable, i.e., not too high or too low. Typically, downtown vacancy rates, especially in rural areas, are higher. In downtown Arnprior, however, the total vacant space in March 2006 was 7, I 00 sq. ft. or 4.2%; and 5. There is a proposal for the deVelopment of an additional 16,530 sq. ft. of retail store on John St. at Elgin St. which further confirms the strength and popularity of downtown Arnprior. Based on the above, it is concluded that downtown Arnprior's retail sector is weU established, solid, and strong despIte the new developments elsewhere, and that it is growing. In our experience, the Town of Arnprior is fortunate to have a reasonably healthy downtown retail sector. However, downtowns in many small villages and towns are under numerous socio-demographic, economic, lifestyle and values related pressures. These pressures often result in the loss and/or ageing of the population which in tum, have serious negative impacts on the retail sector. Increasing residential developments, attracting cultural, entertainment, leisure and tourism facilities, and employment growth are typically needed to maintain and to promote the health, dynamism and vibrancy of downtowns. 6. The retail facilities outside downtown generally serve shopping needs by car, largequantity as well as large-size item purchases, other highway commercial shopping which cannot be provided downtown. There is of course, some overlap between the stores within and outside downtown Arnprior. However, the majority of the Home Improvement Stores (80,700 sq. ft. or 84.0%), the only Department Store (Haarte), most of the Food Stores and Automotive Dealers are located outside downtown; 7. The vacant space outside downtown Arnprior is approximately 18,000 sq. ft. or 6.2% which is higher than downtown's. This space is in the two shopping centers 11 ,, , , which have certain problems, as well as advantages I, in our view. The overall vacant space of25,I00 sq. ft. or 5.4% for all of Arnprior, however, is in the lower part of the standard range of 5% to 8%; and 8. As Table 5.3 demonstrates, the total floor space for Fashion, Electronics & Computers, General Merchandise, Specialty Retail, and Services in the Town of Arnprior are very low for an effective trade area population of over 20,000. The figures in Table 5.3, our field research and knowledge of the retail industry indicate that the existing retail facilities within and outside Arnprior function mostly in a complementary fashion, both are needed as each serves different market niches, and both need to be expanded in order to better serve their existing and future market segments. I Amprior Shopping Centre, which is an enclosed mall, has a low ceiling, not a conveniently designed configuration, and too many vacant stores, in our opinion. However, the imminent opening of the department store Haarte is a major improvement, is most likely to attract new lenants and cause a renewal of the functions of this well known shopping facility in and near Arnprior. 12 VI. Retail Industry Trends The retail industry is fiercely competitive. Through mergers, buy-outs, store brandnames, as examples, attempts are made at increasing market shares and/or reducing competition (the take-over of the K-Mart stores by Zeller's is a good example in this regard). However, due to demographic changes, lifestyle preferences, factors related to aging, the environment, transportation, and others, there is continuous demand for new products and services by consumers. In response, the retail industry presen ts not only new products and services to the market, but also new formats of merchandizing. TraditionaUy, there used to be three types of shopping centres in addition to main street retail. These are: 1. Regional shopping centres which are enclosed, over 375,000 sq. ft. in size, and anchored by at least one major department store (according to definitions by the Urban Land Institute, and the International Council of Shopping Centres).The last of these centres in the Ottawa Region is Rideau Centre which was built in 1983. The industry is rarely building such centres anywhere in North America; 2. Community shopping centres are between 100,000 to 375,000 sq. ft. in size, anchored by a junior department store and/or a supermarket. In the Town of Arnprior, the Arnprior Shopping Centre functions as both a regional and a community-type shopping center; 3. Neighbourhood shopping centres are between 30,000 to 100,000 sq. ft., and anchored by a supermarket, and/or a drug store. The Winner's Circle Mall falls into this category. During the last 10-15 years, many new, innovative approaches to retailing have emerged. The following are the key examples in this regard: A. Emergence/Popularity of Big Box Stores: These stores are large, offer products in a no-frills environment, with little packaging and in large quantities. The unit price of the product offered is (or is perceived to be) low. Often products are delivered to these stores directly by manufacturers, in original boxes/crates/packaging materials, and increasingly, based on the 'just-intime' delivery system. These stores function almost as distribution centres, since they provide very little service (thus significantly reducing labour costs), and get the manufacturer to deliver, set-up the products in the store, and take back what is not sold within a certain time period (applicable more to perishable products). By 13 Table 5.1 Existing Retail and Service Floor Space: Downtown Arnprior Store Name Type I I I I I I I %of Total Shoppers Drug Mart Arnprior Bulks Natural Foods Bonnechere Bakery Pharma Choice John's Variety Loeb Valley Roots Meat Shop Pharmacy Specialty Food Store Bakery Pharmacy Convenience Store Supermarket Butcher Shop 25,500 3,000 2,000 1,500 1,500 1,000 15,000 1,500 15.0 1.8 1.2 0.9 0.9 0.6 8.8 0.9 B. Fashion Stores Arnprior Hospital Auxiliary Audrey's In Town Valley Textile Krieger's Jewellery Cosy Corner Yarn Shop The Cat's Meow Belinda Fashion Laplante's Men's Wear TIny Treasures My Country Quilt Shop Clothing Store Women's Clothing Textile Store Jewellery Store Yam Store Women's Clothing Women's Clothing Men's Clothing Children's Clothing Quilt Store 14,000 1,200 1,500 1,400 1,500 1,000 1,200 1,200 2,000 1,500 1,500 8.2 0.7 0.9 0.8 0.9 0.6 0.7 0.7 1.2 0.9 0.9 C. Home Imerovement Stores Robertson's Fumlture Keeping Company Kevin Dudd's Gallery Macpherson's Plumbing Supplies Grainer's Appliances Amprior Glass & Mirror Arnprior Colour Centre Furniture Store Antiques & Gifts Paintings & Wall Furniture Plumbing/Hardware Appliance Repair Shop Glass & Mirror Shop Paints & Wall Paper 15,400 3,500 1,700 1,500 4,000 1,500 1,200 2,000 9.0 2.1 1.0 0.9 2.3 0.9 0.7 1.2 D. Electronics & Comeuters Ben's TV Dr. J's Audiotronics Realty Bytes 0& C Computers TV Sales & Service Electronics Shop Computer Sales & Service Computer Sales & Service 6,900 1,200 1,500 3,000 1,200 4.0 0.7 0.9 1.8 0.7 E. Deeartment Stores None A. Food and ConvenIence Tllee Merchandise I Size (sq.ft.) ( \ , \ ( . Table 5.1, Continued F. General Merchandise Stores Super Lucky Dollar Store Thrift Siore Giant Tiger Bell Mobility Dollar Store Variety Store General Merchandise Telephones 18,000 1,200 800 15,000 1,000 10.6 0.7 0.5 8.8 0.6 G. Automotive Stores1 Napa Auto Parts Auto Parts 2,500 1.5 H. Sl!!!claltll Retail Stores The Gallery Gift Shop Arnprior Books The Attic Toy Shop Arnprior Source For Sports B & B Musical Wags & Whiskers Howard's Music Country Comfort Main SI. Music Shop Play It Again Sports Signature Flowers Gilles Signs & Trophies Doreen Goldbar Mel's Gifts Specialty Gifts Book Store Toy Store Sporting Goods Music Store Pet Store Music Store Flower Shop Music Store Sporting Goods Flowers & Gifts Signs & Trophies Gift Store Gift Store 22,900 3,000 2,000 1,000 1,500 1,500 1,500 1,500 1,300 3,500 2,000 1,500 800 1,000 800 13.5 1.8 1.2 0.6 0.9 0.9 0.9 0.9 0.8 2.1 1.2 0.9 0.5 0.6 0.5 105,200 61.8 Total: Retail Stores (A-H) \ . I. Restaurants & Bars Bonnie Jane's Scones Happy House Steve Denn's Restaurant Brax Cafe Ken's Kitchen The Bowier Bar Worker's Private Club Ceilidh House Jim's Restaurant Ellen's Emporium Coffee Shop Chinese Restaurant Restaurant Restaurant Restaurant Restauranl, Bar Restaurant, Bar Restaurant, Bar Restaurant, Bar Chinese Restaurant 18,100 2,000 2,000 1,500 2,000 1,300 2,000 2,500 2,500 1,500 800 10.6 1.2 1.2 0.9 1.2 0.8 1.2 1.5 1.5 0.9 0.5 J. Financial Services Bank of Nova Scotia Mather Insurance Edward Jane's Investments Royal Bank CIBC Bank Insurance Co. Investment Office Bank Bank 12,500 2,000 1,500 3,000 4,000 2,000 7.3 1.2 0.9 1.8 2.3 1.2 ( , Table 5.1, Continued ,, , I r, K. Personal Services Carlson Wagonlifs Travels Clip & Snip Amprior Video Norma's Hairstyling Sandy's Beauty Studio Kool Kuts Hair X Hair Zone Sheer Image L. Other Services Arnprior Bowling The Chronicle Guide Karate People Patenande Kung Fu Herbal Magic Centretown Coin Wash O'Brien Theatre Total Services (I-L) Vacant (7 stores) Grand Total Travel Agency Beauty Salon Video Store Beauty Salon Beauty Salon Beauty Salon Beauty Salon Beauty Salon Beauty Salon 13,100 1,500 1,000 3,000 1,000 1,200 1,200 1,200 1,500 1,500 7.7 0.9 0.6 1.8 0.6 0.7 0.7 0.7 0.9 0.9 Bowling Alley Newspaper Publishing Karate (Sport) Kung Fu (Sport) Weight Loss Clinic Coin Wash Services Cinemas 14,200 2,500 2,000 2,000 1,200 1,000 1,500 4,000 8.3 1.5 1.2 1.2 0.7 0.6 0.9 2.3 57,900 34.0 7,100 4.2 170,200 100.0 1) Gasoline stations and garages are not included. Source: Market Research Corporation based on field research, visual measurement estimations, and the Town of Arnprior for stores larger than 10,000 sq. ft. , , '. Table 5.2 Existing Retail and Floor Space In Arnprior: Outside Downtown , Store Name Type Size (sq.ft.) %of Total 26.1 0.9 0.3 9.0 0.5 0.3 3.6 10.2 1.2 ,. A. Food and Convenience Tl£ee Merchandise The Beer Store Ultramar's Convenience A&P Mac's Milk M & MMeats Rexal Drugs No Frills LCBO Pee Bles Beer Siore Convenience Store Supermarket Convenience Store Meat Shop Pharmacy Supermarket Wine & Liquor Gum, Lottery, Newspaper 75,700 2,500 1,000 26,000 1,500 1,000 10,553 29,540 3,SOO 100 negligible B. Fashion Stores Fashion News Reitman's Biba Mark's Work Wearhouse Sox Plus Clothing Store Women's Clothing Women's Clothing Clothing Store Women's Clothing 10,500 1,000 2,500 1,500 4,000 1,500 3.6 0.3 0.9 0.5 1.4 0.5 C. Home Imerovement Stores Rona Scheel Windows Colour Flair Home Hardware Canadian Tire Sears Appliances Carpet Shop Duck's Limited Canada Hardware Doors & Windows Paint & Wall Paper Hardware Hardware Appliance Store Carpet Store Gallery 80,700 30,000 10,000 2,000 15,000 17,850 3,000 2,000 800 27.8 10.3 3.4 0.7 5.2 6.1 1.0 0.7 0.3 D. Electronics & Comeuters PC 4 Kids Computer Store 300 300 0.1 0.1 E. Deeartment Stores Haart (opening soon) Department Store 28,600 28,600 9.8 9.8 F. General Merchandise Stores A Buck or Two Variety Store 2,500 2,500 0.9 0.9 ,, Table 5.2, Continued ,, I r' 1 G. Automotive Stores Auto Parts Extra Arnprior Dodge/Jeep Dealer Reid Bros GM Dealer Fraser's Towing & Tire H. Se!!cial~ Retail Stores Photo Max Valley Vision PetValu Sports Zone Auto Parts Auto Oealer Auto Dealer Tire Store 35,000 3.000 12,000 18,000 2,000 12.0 1.0 4.1 6.2 0.7 Photography Optical Store Pet Food Store Sporling Goods 6,500 2,200 1,000 1,800 1,500 2.2 0.7 0.3 0.6 0.5 239,800 82.6 Total: Retail Stores (A-H) I. Restaurants & Bars McDonald's Subway Extreme Pita Tim Horton-Wendy's Tim Horton's Apple-Sarah Restaurant Asia Garden The Prior PJ's Restaurant Wes' Hot Chips Dairy Queen KFC Mama Rosa's Elgin Cafe & Pub Fast Food Restaurant Fast Food Restaurant Fast Food Restaurant Fast Food Restaurant Fast Food Restaurant Table Service Restaurant Chinese Restaurant Spans Bar Table Service Restaurant Chip Wagon Fast Food Restaurant Fast Food Restaurant Family Restaurant Restaurant-Pub 27,000 2,500 1,000 1,500 2,800 2,500 1,000 2,000 3,000 3,000 500 1,200 1,500 2,000 2,500 9.3 0.9 0.3 0.5 1.0 0.9 0.3 0.7 1.0 1.0 0.2 0.4 0.5 0.7 0.9 J . Financial Services The Cooperator's tnsurance Bank of Nova Scotia CIBC Canada Trust Insurance Co. Bank Bank Bank 9,000 2,000 2,000 2,500 2,500 3.1 0.7 0.7 0.9 0.9 K . Personal Services Karen France's Spa First Choice Hair Loom Videoflicks Sun Kissed Movie Gallery Spa & Beauty Salon BarberShop Beauty Salon Video Store Tanning Salon Video Store 10,000 1,500 1,000 1,500 2,500 1,000 2,500 3.4 0.5 0.3 0.5 0.9 0.3 0.9 r , , Table 5.2, Continued f ' ,, L. Other Services 4,500 1.5 1,500 1,500 1,500 0.5 0.5 0.5 Total Services (I·L) 50,500 17.4 Vacant (7 stores) 18,000 6.2 Grand Total 290,300 100.0 Living Fitness Curves Ontario Vehicle License Fitness Studio Fitness Studio License Office 1) Gasoline stations and garages are not included. Source: Market Research Corporation based on field research, visual measurement estimations, and the Town of Arnprior for stores larger than 10,000 sq. fl. " ..., " r '. Table 5.3 Summary of the Existing Retail and Service Floor Space: Town of Arnprior Store Type Downtown Size % (sq. ft.) Other Size % (sq. ft .) Total 100.0% Size (sq. ft.) Food and Convenience Type Merchandise 25,500 25.2 75,700 74.8 101,200 100.0 Fashion Stores 14,000 57.1 10,500 42.9 24,500 100.0 Home Improvement Stores 15,400 16.0 80,700 84.0 96,100 100.0 Electronics & Computers Stores 6,900 95.8 300 4.2 7,200 100.0 - - 28,600 100.0 28,600 100.0 General Merchandise Stores 18,000 87.8 2,500 12.2 20,500 100.0 Automotive Stores 1 2,500 6.7 35,000 93.3 37,500 100.0 Specialty Retail Stores 22,900 77.9 6,500 22.1 29,400 100.0 Total Retail (product selling) 105,200 30.5 239,800 69.5 345,000 100.0 Restaurants & Bars Financial Services Personal Services Other Services 18,100 12,500 13,100 14,200 40.1 58.1 56.7 75.9 27,000 9,000 10,000 4,500 59.9 41 .9 43.3 24.1 45,100 21,500 23,100 18,700 100.0 100.0 100.0 100.0 Total Services (service selling) 57,900 53.4 SO,500 46.6 108,400 100.0 Vacant 7,100 28.3 18,000 71.7 25,100 100.0 170,200 37.0 290,300 63.0 460,SOO 100.0 Department Stores Grand Total Source: Tables 5.2 and 5.3 r , Table 7.1 Annual Per Capita Expenditures: 2004 Province of Ontario Total ($M) Per Capita ($) Trade Groups ( , ,, A. Retail Products Supermarkets All other food stores Drugs and pantent medicine stores Beer, wine, liquor' Shoes, Accesory & Jewellery Clothing stores Home Electronics & Appliance Stores Home furnishing stores Furniture stores Computer & Software Stores Home Centres & Hardware Stores Building Malerial & Garden Stores Sporting goods, hobby & music Department Stores' Motor and recreational vehicles Gasoline & service stations General merchandise stores Other retail stores Subtotal: Products B, Retail Services Restaurants, bars, other eateries2 Personal care3 Education and culture3 3 Sports and recreation Reading and entertainmene Subtotal: Services 21,451 .1 2,647.0 9,757.5 6,255.1 2,147.2 6,446.5 3,852.5 2,060.0 3,184.1 449.7 6,186.2 1,660.0 3,579.6 9,030.4 31 ,373.3 13,130.8 8,421 .0 3,523.5 135,155.5 1,717 212 781 501 172 516 308 165 255 36 495 133 286 723 2,511 1,051 674 282 10,818 14,456.1 NA NA NA NA 1,157 604 330 1,796 388 4,275 NA 15,093 NA Grand Total: all stores Ontario's estimated Population 12,494,228 1) For the monlh of December 2005, the expenditure is estimated. 2) Based on 1% increase from 2004, excluding catering sales. 3) Based on Canada-wide data for 2004, increased by 1% for 2005. 4) All figures are expressed in the constant 2005 dollars. Source: Market Research Corporation based on Statistics Canada's Catalogues No. 63"()05, 63-233-XPB, 63-202-SPB, 13..()Q1 XPB, and 63-224· XPB (Market Research Handbook, 2004), and special data requests from Statistics Canada. I -S T H COR PO R ATION " Table 7.2 Estimated Per Capita Expenditures By Trade Area Residents , 1 r 1 r , Trade Groups 2005' 2006 2 2007 2009 2011 A. Food & Convenience I~} Supermarkets3 All Other Food Stores· Drugs & Patent Medicine Stores' Beer, Wine & Liquor Stores· 3,211 1,717 212 781 501 3,290 1,760 217 3,329 1,773 219 813 524 3,395 1,800 224 837 534 3,465 1,827 228 862 545 668 167 501 685 171 514 688 172 516 695 174 521 701 175 526 1,016 160 247 480 129 1,041 164 253 492 132 1,046 165 254 494 133 1,056 166 257 499 134 1,068 168 260 504 136 D. Electronics· & Coml!uters I~} Home Electronics & Appliances Computer & Software 334 299 35 342 306 36 344 308 36 347 311 36 351 314 37 E. DepartmentGStores 701 719 723 730 737 654 670 673 680 687 2,436 2,497 2,509 2,535 2,566 H. Sl!ecialtl(4 Retaill~} Sporting Goods, Hobby, Music All Others 550 277 273 564 264 280 510 287 283 580 292 288 592 298 294 Subtotal: Retail Products ($) 9,570 9,808 9.882 10.018 10,161 B. Fashions Stores I~} Shoes, Accesory & Jewellery Clothing (all combined) C. Home Iml!rovement6 Stores II} Home Furnishing Furniture Stores Home Centres & Hardware Building Material & Garden Ctr. IS} 6 F. General Merchandise III G. AutomotiveGStores IS} 800 513 " r ' Table 7.2, Continued ,, I. Restaurants' & Bars ($) 1,122 1,150 1,156 1,167 1,179 586 601 610 628 647 L. All Other4 Seo:ices {Il 2.439 2,500 2,525 2,576 2,628 Subtotal: Service Products ($) 4,147 4,251 4,291 4,371 4,454 K. Personal Cares Services ($) Grand Total ($) 13,717 14,059 14,173 14,389 14,615 Notes: 1) Reduced B-L by 3% to account for the trade area's lower average per capita income compared to Ontario. 2) Increased by 2.5% to reflect inflation in 2006. 3) Increased by 0.75% annualy from 2006, excluding inflation. 4) Increased by 1.0% annualy from 2006, excluding inflation. 5) Increased by 1.5% annualy from 2006, excluding inflation. 6) Increased by 0.5% annualy from 2006, excluding inflation (excluding gasoline & repairs). Source: Based on Table 7.1, past experience, and future expectations. r • Table 7.3 Estimated Total Expenditures By the Trade Area Residents , 1 ,, Trade Groups I 1 Year 2007 20.290 j$MI 2009 20.830 2011 21.400 11.3 67.5 14.0 21 .2 7.0 14.7 13.6 50.9 11.6 70.7 14.5 22.0 7.2 15.2 14.2 52.8 12.1 74.1 15.0 22.8 7.5 15.8 14.7 54.8 12.7 196.3 200.5 208.7 217.4 Restaurants & Bars Personal Services All Other Services 23.0 12.0 50.0 23.4 12.4 51 .2 24.3 13.1 53.6 25.2 13.8 56.2 Subtotal: Services 85.0 87.0 91.0 95.2 281.3 287.5 299.7 312.6 Total Population Food and Convenience Fashion Home Improvement Electronics & Computers Department Stores General Merchandise Automotive Specialty Retail Subtotal: Retail Products Grand Total 2006 20.020 65.9 13.7 20.8 6.8 14.4 13.4 SO.O Note: All figures are in the constant value of the Canadian dollar in 2006 (I.e .• inflation is not included). Source: Tables 4.7 and 7.2 ,, ( . Table 7.4 Estimated Supportable Space By the Spending of the Trade Area Residents Trade Group , 2006 " Food & Convenience - At $425 per sq. ft. 1 - At $525 per sq. ft. r' Year (sq. ft.) 2007 2009 2011 155,100 125,500 158,800 128,600 166,400 134,700 174,400 141,100 Fashion - At $250 per sq. ft. - At $325 per sq. ft. 54,800 42,200 56,000 43,100 58,000 44,600 60,000 46,200 Home Imerovemenl - At $125 per sq. ft. - At $175 per sq. ft. 166,400 118,900 169,600 121 ,100 176,000 125,700 182,400 130,300 Electronics & Comeuters - At $300 per sq. ft. - At $400 per sq. ft. 22,700 17,000 23,300 17,500 24,000 18,000 25,000 18,750 Deeartment Stores - At $175 per sq. ft. - At $250 per sq. ft. 82,300 57,600 84,000 58,800 86,900 60,800 90,300 63,200 General Merchandise - At $250 per sq. ft. - At $325 per sq. ft. 53,600 41,200 54,400 41,800 56,800 43,700 58,800 45,200 Automotive - AI $900 per sq. ft. - At $1,200 per sq. ft. 55,600 41 ,700 56,600 42,400 58,700 44,000 60,900 45,700 Seeclaltll: Retail - AI $200 per sq. ft. - At $250 per sq. ft. 56,500 45,200 58,000 46,400 60,500 48,400 63,500 50,800 647,000 489,300 660,700 499,700 687,300 519,900 715,300 541,250 Subtotal: Retail products - At $303 per sq. ft. - At $401 per sq. ft. , r Table 7.4, Continued ,, ,, ,, Restaurants & Bars - At $300 per sq. fl. - At $400 per sq. ft. 76,700 57,500 78,000 58,500 81,000 60,750 84,000 63,000 Personal services - At $250 per sq. ft. - At $300 per sq. ft. 48,000 40,000 49,600 41,300 52,400 43,700 55,200 46,000 All Other Services - At $200 per sq. ft. - At $300 per sq. ft. 250,000 166,700 256,000 170,700 268,000 178,700 281,000 187,300 Subtotal Services - At $227 per sq. ft. - At $322 per sq. ft. 374,700 264,200 383,600 270,500 401,400 283,150 420,200 296,300 2 Grand Total - At $275 per sq. ft. - At $373 per sq. ft, 1,021,700 1,044,300 1,088,700 1,135,500 753,500 770,200 803,000 837,600 1) Refers to average annual sales per sq. ft. 2) Most of this space is for recreation, sports, cultural and other such facilities many of which are normally built and/or operated by municipal governments (e.g., arenas, community centres, and the Scotiabank Place). Source: Market Research Corporation based on field resaerch, industry standards, experience from similar studies. I 5 T H CO RI'ORA TI('}N r ,, Table 7.5 Estimated Growth In Demand For Floor Space: 2006-2011 Trade Groups 2006 2007 Time Period (sq. ft.) 2006 2007 2009 2011 2009 2011 Food and Convenience Fashion Home Improvement Electronics & Com puters Department Stores General Merchandise Automotive Specialty Retail 3,400 1,050 2,700 550 1,450 700 850 1,350 6,850 1,750 5,500 600 2,450 2,150 1,850 2,250 7.200 1,800 5,500 875 2,900 1,750 1,950 2,700 17,450 4,600 13,700 2,025 6,800 4,600 4,650 6,300 Subtotal: Retail Products 12,050 23,400 24,675 60,125 Restaurants & Bars Personal Services All Other Services 1,150 1,450 5,000 2,625 2,600 10,000 2,625 2,550 10,800 6,400 6,600 25,800 Subtotal: Services 7,600 15,225 15,975 38,800 Grand Total (rounded) 19,600 38,600 40,600 98,900 Source: Based on Table 7.4 (mid-point of each range). Note: This table reflects the growth in demand for additional floor space from 2006 to 2011. The present shortages of space are!1Q! included. Table 7.6 Estimated Demand For Additional Floor Space I ' Trade Groups Existing Space (SQ.ft.) ,, 2006 2006-2011 Total Additional Total Supportable Shortage Additional Supportable (sq.ft.) Supportable To 2011 (sq. ft.) Space (SQ.ft.) (rounded) (SQ.ft.) Food and Convenience Fashion Home Improvement Electronics & Computers Department Stores General Merchandise Automotive Specialty Retail 101,200 24,500 96,100 7,200 28,600 20,500 37,500 29,400 125,500 42,200 118,900 17,000 52,600 41,200 41,700 45,200 24,300 17,700 22,800 9,800 24,000 20,700 4,200 15,800 17,450 4,600 13,700 2,025 6,800 4,600 4,650 6,300 41,700 22,300 36,500 11,800 30,800 25,300 8,800 22,100 Subtotal: Retail Products 345,000 489,300 144,300 60,125 204,400 Restaurants & Bars Personal Services All Other Services 45,100 23,100 18,700 57,500 40,000 166,700 12,400 16,900 148,000 6,400 6,600 25,800 18,800 23,500 173,800 Subtotal: Services 86,900 264,200 177,300 38,800 216,100 Grand'Total (rounded) 460,500 753,500 293,300 98,900 391,900 1) The majority of the space in All Other Services refers to sports, recreational and cultural facilities typically provided by various levels of government. Source: Based on Tables 5.2, 5.3, 7.4, and 7.5. ( ORI'OItATlON , Table 8.1 Estimation of Possible Sales Transfers Scenario 2007 Year 2009 2011 A. Without the Subject Pro[!osed Plaza Total Retail Space (sq.ft.) Total Available Spending Potential ($M) Sales per sq.ft. 460,500 287.5 624 460,500 299.7 651 460,500 312.6 679 A. With the Subject Pro[!osed Plaza Total Relail Space (sq.ft.) Total Available Spending Potential ($M) Sales per sq.ft. 517,500 287.5 555 517,500 299.7 579 517,500 312.6 604 Conclusions: 1, The impact of the subject proposed plaza on the retail facilities in Arnprlor may be a reduction of up to $69 or 11.0% on their average sales per sq. ft. In the first year (2007). By 2011, this sales decline is estimated to be reduced to $20 or 3.2%; and 2. The subject proposed plaza will attract new customers and sales into all of Amprior, and thus its impact will likely be less than 3.2% to 11.0%. , , , . CORPORATION ,I , j ,, I; More Information Regarding MARKET RESEARCH CORPORATION And the Main Author of This Report 2209 ARCH ST., SUITE 200 OITAWA, ONTARIO lOG 285 TEL: (613) 731 ·6333 FAX: (6 I 3) 731-4997 E·MAD..: [email protected] WEBSITE: www.marketresearchcom.com , II BARRY NABATIAN, B.Sc., M.Sc. CORPORATION GENERAL MANAGER Experience September 1997 - present: General Manager, Market Research Corporation , , Barry Nabatian specializes in urban economics, real estate market feasibility, business evaluation, consumer research, focus groups, policy development and analysis. He has directed and participated in the completion of numerous studies involving market analysis, surveys, economic research, sales forecasting, public consultation, preparation of strategic plans, and policy documentation. Barry is also an experienced witness at different court levels, the Ontario Municipal Board, municipal councils, and other public bodies. His approach to problem solving is based on consensus building, strategic thinking and innovative solutions. September 1985 - April 1997: Vice-President, The Corporate Research Group limited Barry directed and contributed to the completion of hundreds of marketing, feasibility, financial and official plan studies related to the office, retail, industrial, and residential markets in Canada and Northeastern USA. Estimation of demand by market segments and time frame, absorption, rental rates, tenant inducements, and pricing strategies on the one hand, site analysis, review and/or critique of planning, strategy, and policy documents on the other, were addressed in these studies on behalf of both public and private sector clients. Barry also developed a number of econometric, simulation, and sales forecasting models for the commercial sector. As well, Barry appeared as expert witness before numerous courts, panels of the OMB, the Quebec Regie, municipal councils, and other govemmental boards and commissions. November 1974 - September 1985: Senior Market Analyst, Planning Branch, City of Ottawa Barry was responsible for the design and implementation of a wide variety of commercial studies, research programs, development of property information systems, policy analysis, and positions for City Council. He carried out numerous major office, shopping centre, housing studies and development strategies, with emphasiS on the downtown core. Economic analysis and forecasting for the City were also his responsibilities, and he assisted in the creation of the City's Economic Development Department. April 1973 - November 1974: Market Analyst, Decision Sciences Corp., Philadelphia, USA Barry carried out market feasibility analyses for proposed new satellite communities for the US Department of Housing and Urban Development. Another major project was the determination of impacts of specific departmental renovations and expansions on total sales of a major supermarket chain. Education Master of Science, Urban and Policy Planning, University of New York at Stony Brook, NY, USA, 1973 Bachelor of Science, Physics, University of New York at Stony Brook, NY, USA 1971 Associate of Arts, Liberal Arts, New York City Community College, NY, USA, 1969 2209 ARCH ST., SUITE 200 OITAWA, ONTARIO KIG 2HSTEL: (613) 731 ·6333 FAX: (613) 731-4997 E-MAIL: [email protected] WEBSITE: www.markelresearchcorp.com ,, COMPANY PROFILE Lawrence Nadolny, President Ban)' Nabalian, General Manager II Market Research Corporation is an Ottawa based, independent consulting fiml. Its principals and staff, have lived and worked in the National Capital Region for up to 27 years. We have provided consulting services to almost all municipalities in tile capital area, most local developers, many independent businesses, the Federal Government, as we)) as to national chains such as McDonald's Restaurants and Cantel Corporation. SERVICES PRO"I)ED Public Consultations Focus Group Research Executive Interviews Consumer Surveys Mystery Shopping Product Testing Sales Forecasting Financial Analysis Feasibility Analysis Economic Srudies Strategic Studies Market Research' SAMPLE OF CUEl\T'J'S Busin.ess Community; Retail: McDonald's Restaurants Imperial Oil The Ottawa Citizen Place d'Orleans Westboro BIA Sparks Street BIA High TecJmolo?;)' Companies; Legal Finns; Corel Corporation JDS Uniphase Cognos Gowlings Soloway-Wright Be)) Baker Developers; Professional Groups; Genstar Development Minto Developments Richcraft Homes Delean Corporation Daniel Arbour (Montreal) Commvesco Levinson Viner SAMPLE OF PUBLIC SECTOR CLIENTS Cities of Kanat;], Nepcan, Gloucester, Cumberland, Gatineau and BTOckville Public Works Canada, MuseuJll of Science and Ted111ology, Consul1ing ~nd Audit Canada, Canada Lands, Universitj' of Onawa and the National Capital Commission. I, 2209 ARCH ST., SUITE 200 OTTAWA, ONTARIO KIG2HSTEL: (613) 731-6333 FAX: (613) 731-4997 E-MAIL: [email protected] WEBSITE: www.marketresearcbcoIp.com SAMPLE OF MARKET RESEARCH CLIENTS AND NATURE OF STUDIES City of Nepean City of Kanata City of Gloucester City of Brockville . T<;>wnship of Cumberland City of Gatineau Minto Developments Urbandale Corporation Genstar Developments Taggart Realty Tartan Developments Corp. Richcraft Developments ()xford Properties Caregard Canada Belcourt Manor The Tishman Group (Toronto) Unlversity of Ottawa CD! College Imperial Oil Canada Lands Company National Capital Commission Public Works Canada McDonald's Restaurants of Canada Canadian Legion Met Life . Museum of Science & Technology MacDonald - Cartier Airport The Ottawa Citizen Sparks Street, BIA Westboro, BIA Vanier, BIA Place d'Orleans Mall Corel Corporation IDS Unlphase Cognos Delean Corporation Coulson, Jeffcott (Lawyers) Ottawa Communications ,, ,r ,I I . t·" l• Retail Studies, Surveys and OMB Several Retail and Focus Groups Hotel, Casino, Mixed Use Studies Downtown Revitalization Study Several Retail and Transportation Studies Retail, Hotel, E-Commerce and Floral Garden Studies Highrise Apartments Residential Survey, Retail Studies Focus Groups, Mystery Shopping Retail,OMB Office, Retail, Residential Studies Hotel and Office Studies Shopper Survey Rental Apartment Feasibility Study Retirement Feasibility Study Retail Studies Strategic Plan Study Student Satisfaction Survey Retail Study Several Residential Studies Housing, Retail, Office Studies Shopper Survey, Rental Surveys Restaurant Feasibility Study Membership Renewal Study Mystery Shopping Retail Strategy Study Master Plan Study Economic Forecast Studies Retail Studies and Consultations Retail Study, Executive Interviews Revitalization Study Trade Area Analysis Customer Satisfaction Survey Employee Survey Product Testing Marina Feasibility Study Seasonal Residential Studies and OMB Business Plan Development r' ,, II I1 Conditions Governing This Report In order to arrive at this report's findings, conclusions, and recommendations, it was ,. found necessary to utilize field research, review documents, and anecdotal evidence. A concerted effort has been put forth to verify the accuracy of information contained herein. Accordingly, the information is believed to be reliable and correct. However, Market Research Corporation is not held liable for the accuracy thereof. There are no implied or expressed guarantees or promises made by Market Research Corporation in this report with respect to estimates of sales, profits, rerum on capital, economic rerum or other " J , I L estimates giving rise to forecast of economic rerum.