Shell Pensioner Association News
Transcription
Shell Pensioner Association News
ISSUE 161 WINTER 2012 PHOTO OF THE YEAR SHELEGRAPH REVISITED • NATIONAL COMMITTEE VACANCIES WINTER 2012 SHELLEY’S EDITORIAL Dear SPA News Readers, Welcome to this winter issue of SPA News. My I take this opportunity to wish you all, on behalf of the editorial team, a very happy and healthy 2013! Whether you’re one of those people who suffer from post-Christmas blues, or alternatively, one who is glad to see the back of it all and relishes the start of a fresh new year, we think you’ll find something to suit your mood in your very latest SPA News. Perhaps some of you may have made a resolution to start writing this year? If so, take a look at Ardella’s tips on page 9, where she talks us through the techniques for writing a good ghost story – just what you need in the middle of a cold, dark winter. She also invites readers to share their favourite poems, so get down those dusty volumes from your shelves and share some much-loved verse. Or perhaps, like most of us, you have decided to try a little harder to stay fit and healthy; then look no further than page 21 where our health expert, Margaret Waddell, shares some basic movements that most of us can do to improve our flexibility and posture. our plans for taking this to other parts of the country this year, whilst Tina (p1112) has some useful benefits updates and tells us how Financial Advisors are having to change their practices to meet new regulations. Some of you may remember the old Shelegraph – the Thornton/Stanlow staff magazine; we take a loving look back at some of the super stories from the magazine during 1959 and the fantastic photographs used to illustrate them (p14-15). As well as all this, you can also read about boiling fish-heads in the Languedoc, the Queen’s visit to Jubilee Gardens, and the Banker who turned to Voodoo! Read ‘em and weep, dear members. We do hope you enjoy this issue. Please continue to share your letters, thoughts, and stories with us; and as usual, we welcome any suggestions you might have for the magazine; please email them to our sub-editor, Linda Fernley: [email protected] Warm wishes, Shelley On p6-7, Helen reports on the recent roadshow in Bristol and has news about SPA, Room C2013, Shell Centre, London SE1 7NA SPA BENEFITS These are some of the regular benefits. You may need to show your membership card and/or quote Shell Pensioners Association. Details on the SPA website: www.shell. co.uk/spa Our message, however, is always to ‘shop around’. Insurance •Home, motor travel and pet - Select Insurance Services (Sutton Winson) 0800 116 4330 •50plus Insurance (Bluefin) 0800 195 8002 •Health - Bupa 0800 600 500 quote 9147 •HMCA 01423 866985 www.hmca. shellpa.htm •RAC breakdown - 0800 092 8609 quote GE0538 •Dental insurance - Denplan 0800 838951 Finance •Foreign exchange - www.international payments.travelex.co.uk •Financial advice - Affinity 0800 019 6076 ref. Shell/Mar/2012 Leisure •Woodbank (Aberdeen) - 01224 884785 •Quest for Adventure cruises - 0800 056 5455 •Lensbury Breaks - 020 8614 6444 •Lensbury membership - 020 8614 6466 •Fitness First - corporatemarketing@fitness first.com - 01202 845812 •David Lloyd Leisure - Visit your local club or www.davidlloyd.co.uk/employeeoffer Shell Sponsored Event SPA Secretary Helen Page [email protected] 020 7934 5129 Assistant Secretary Lynn Forsdyke [email protected] 020 7934 5137 Editor Shelley Hoppe [email protected] Editor Assistant Linda Fernley [email protected] 2 | SPA NEWS •Hayward Gallery, paid exhibitions, Fridays only, plus 1 guest •Geological Society talks www.geolsoc. org.uk/shelllondonlectures12 quote ‘Shell’ www.shell.co.uk/spa www.facebook.com/shell.spa.news SPA LETTERS THANK YOU! Thank you so much for your letters; we would love to be able to publish them all but we just don’t have the space. However, we thoroughly enjoy every single one of them, so please keep sending them in! Ed And in the beginning … I came across the attached photo, taken in 1960 from a river boat, possibly en route to Greenwich. I was working on my PhD at Imperial College at the time and left to join Shell in Thornton a couple of years later. Best wishes for Christmas and beyond, Bill Affleck P.S. if emailing, please remember to tell us your location! Top shot! The article on the redevelopment of Shell Centre that mentions the demise of the rifle range as it no longer fits with modern business needs, takes me back to the early 1960s, when there was a thriving Rifle club within Shell that competed with other business clubs as part of the London Business Houses League. I was in SMBP and a member of the club, which competed on various occasions at different locations where businesses had their own facilities in London. One memorable evening there was quite a commotion on the range as Honor Blackman was there being schooled on shooting for the filming of the 1964 release of the 007 film, Pussy Galore. I was positioned on the firing point next to her – quite an experience! I was fortunate to score a ‘possible’ (for those not in the know, this means a perfect 100) whilst firing next to her. When the targets were brought to the firing point, Ms Blackman autographed my target, which I have carefully preserved as a constant reminder of the great Shell days of long ago. Shell Centre Trailer trash At a recent Sunday Market at the old R.N.A.S. Airfield at Ford we found this old Spirit trailer up on blocks. One can still make out the Formula Shell logo. The rear number plate is still attached and to my surprise it spent its life at Wandsworth, from where I retired in 1987. The driver was Ray Cope, now sadly deceased, and on occasions I had driven it myself. A true blast from the past; Wandsworth was a good place to work and the drivers were a great bunch. Keep up the good work with the magazine. Edwin Townsend, Littlehampton Thanks Edwin – graffiti gets to strangest of places, doesn’t it?! I was also a member of the Lensbury and Brittanic House Players as a backstage hand and Box Office Manager for some time and remember well the ‘bowels of the earth’ areas of the old building. These articles keep alive one's younger days – keep them coming! Ian Purches, Charleston, South Carolina, USA Well, thank you, Ian – it’s our readers that enable us to keep them coming! SPA NEWS | 3 SPA LETTERS Christmas lunches of yesteryear Once again Benzine & Bitumen Accounts Dept. comes to the fore in your letters column of Issue 160. I was particularly touched by Michael Foster's letter regarding his father, Len Foster. Len was my boss when I joined the department in 1947 and I remember him well as a delightful charming man; he had a very dignified presence and was always immaculately dressed. He still stands out in my mind and, in fact, is prominent in the attached photo (3rd from the left, back row and I’m 2nd from the right, back row). The occasion was the Christmas dinner of 1948 or 1949 at the Talbot Inn in London Wall. My wife Julienne joined the department in 1949 as a comptometer operator, one of two girls – the other being the typist, Doreen Dowdell (nee Stevens) – but Julienne cannot recall the occasion. However, in those days girls would not be invited anyway! Surprisingly, we can still identify the majority of the faces in the picture but have lost touch with all except Andy Cole. Geoff Pulzer Great photo, Geoff: bottles of stout and not a lady in sight – how times have changed! 4 | SPA NEWS 1/6d a gallon! I spotted this old pump on a recent day out on Anglesey, North Wales. I’ve never seen one like it before. Charles Fay (retired from Stanlow after 37 years) Anyone for tennis? Last issue’s letter from Peter Watts, about the tennis teams, prompted a reply by Brian Lister. He joined Shell in 1956, in Refinery Operations at Heysham. This photo, taken by The Heysham News, shows the last game played against Shell Haven, before the economy axe in 1962. Brian is in the middle on the front row. A great photo, Brian – thanks for sharing it with us. Tales of derring do… I really enjoyed the last SPA, just received. Here’s a wee story of a man who ended up in the final Shell Centre, as a finance man – my Dad, Hugh Archibald Kay. Like many Scots Finance people in Shell, my father trained and qualified in Glasgow in the 1920s. He then joined Price Waterhouse in Paris; his clients were in francophone North Africa, but also Romania. He joined Astra Romana, in Romania, in the early 1930s – owners of the Ploesti oil fields, which were subsequently bought by Shell. These oil fields were a strategic target for Hitler. When the mother of the then King Michael died in 1937 – her popularity had held the country together since the outcome of the First World War – all the surrounding countries made their own land grab of what they had had to cede in 1918. By 1939 there was anarchy. You never knew whether the person beside you on the tram was a communist, a Nazi sympathiser, mere revolutionar y, Royalist, or political agent. People were shot in the street. My father never talked about all this, but a friend gave me a book entitled Balkan Blue, written by Major General Sir Roy Redgrave, which paints the ghastly background to those days. By 1941, my father had to leave the Bucharest Shell office (the Germans were almost there), but had to go eastwards. He took two years to get home – Suez, and across the Pacific to Panama and Venezuela – one steamship after another, and survived on being able to get funds from local Shell agents from Turkey to Iraq, Ceylon and onwards, all through the ‘current account’ system, which Shell had worldwide in those days. When he finally got back to Stone House, they said: “Jolly good, you’re needed back in Bucharest”, which is where he remained, until re-assigned to Cairo in 1949. However, getting out of Romania was, in itself a saga. By 1949, road blocks were manned, some by Romanian soldiers, others by Russians. We lived by buying what we could on the black market. Our plight was heard by a Wing Commander Cadwallader, having spent a war time in action, and by that time possibly a little bored! He took a plane in from the UK, and landed at Bucharest, to evacuate us; no permissions from anyone at the other end – he just did it, although obviously the British Ambassador had been told. When my parents went down to the runway with we three small boys, soldiers crossed bayonets in front of us all – the Ambassador threw them aside and walked out onto the tarmac, to the waiting plane, engines running – we all followed (there were, by this time other families, as well). By the early 60s, my Dad used to lunch with Douglas Bader, who was part of Shell Aviation by then; among many, it was a story well told. Geoffrey Kay The memories flood back! Peter Watts' letter in the last edition reminded me of my days in Shell Haven, where I started as a Trainee Technologist in 1952. To add to his note on the flood of Jan 31/Feb 1 1953 I was living in the bachelors' hostel, luckily on the first floor. Those on the ground floor woke to find water up to the level of their beds. It was ironic that on 1 February branded petrol was to be reintroduced in place of the Pool Petrol, which had been supplied throughout the war. So cars belonging to the staff had been bearing stickers pronouncing "February 1 is Shell Day"! The same night, Pernis Refinery in Holland was also flooded. Gordon Clark, Tunbridge Wells (ex Shell U.K., S.I.P.M., Shell Indonesia and Shell Eastern) SPA NEWS | 5 HELEN’S PAGE FROM THE SPA SECRETARY It was a busy autumn, mainly due to organising the second SPA roadshow in Bristol. We had another good turnout at the beautiful golf club, and stallholders were kept busy answering members’ queries about pensions, insurance, financial planning, benefits and health issues. Members had the opportunity to chat with their PLRs. There was plenty of tea drunk and cakes eaten while Graham van’t Hoff updated members on Shell developments via a video presentation, and Ian Chisholm reported on the pension fund, again on video. Every attendee who completed the feedback form agreed that the afternoon was most worthwhile, and best of all, it was free. The National Committee, spurred on by this success, is planning another two roadshows in 2013: Scotland on 6 June (venue to be confirmed – we would welcome suggestions) and Woldingham Golf Club, Surrey on 19 September, so if you live within commuting distance of the venue, make a note in your diary; you will be most welcome. Talking of dates, it may seem a little early, but you might be interested to know that this year’s AGM will be held in Shell Centre, on 9 May. When the business of the day is over, Catering Services never fail to impress with their delicious canapés, washed down, of course, with a good glass of wine. I was perhaps a little unfair in my last column, when I baulked at the prices in the Shell Centre crockery sale. As Real Estate pointed out, the proceeds raised over £20,000 for charity. The lucky winner of my cup and saucer was Maryanne Beare. In fact, it seems there is already a considerable amount of Shell crockery being used every day in members’ homes: Gill Springett remembers buying hers for 50p! Most of the calls we receive in the office are usually of a positive nature, but we have had a number of disgruntled 6 | SPA NEWS members phoning recently, with good reason. Most members start at the back of SPA News and work forward, so the first thing they read is the obituary listing. Due to a glitch in the new pension database, a large proportion of deceased are being listed as working at Shell UK Oil Products. Pensions Administration apologises and is working to correct this, but it may take until the next issue, so please bear with us until the problem is solved. We are HELEN’S PAGE awaiting the outcome of the recent pension liaison representative review, with fingers crossed that there won’t be too many changes to the excellent service they provide. My column this issue seems to have been dominated by food. After an indulgent Christmas I’m looking forward to a fit and healthy new year, and I hope you will join me. 44 CLUB The 44 Club is for anyone who worked for Shell-Mex and BP (SMBP). There is a quarterly magazine, and a busy social calendar with activities and lunches throughout the country. Contact the Secretary: Charles Madge, C2013, Shell Centre, London SE1 7NA (same address as SPA office). Email: [email protected] Roadshow Bristol golf club Message from Lynn Forsdyke, SPA ASSISTANT Secretary Thank you to everybody who has given me a warm welcome to the Shell Pensioners Association. I am settling into my new role very well and it is great to do something different to the previous jobs that I’ve held in the company. I joined Shell in 1982 as a Secretary in Personnel, and subsequently worked in a number of other departments, including Banking, Investor Relations and Diversity; my last role was in Commercial Fuels. Having spent over 28 years with the company I have made many friends and I’m sure the contact I previously had with many of my working colleagues will continue in my new role but in a different way. I’m sure I’ll come across many familiar names of people who are now retired. SPA NEWS | 7 THE LIGHTER SIDE Small portion of Mix problem, pease? Yemeni menu Aborigine anybody? Spotted in Rochester! I'll have the soup please ... hic! BOOK REVIEW The Banker who turned to Voodoo by Paul Williams “I owe a very considerable debt to Shell who, 40 years ago, was the only international company with South American connections who responded favourably to our begging letter, offered to transport us to Brazil to undertake fieldwork, and 12 months later delivered us safely back to Britain. We were students with very limited resources and our whole project would have been seriously jeopardised if someone in Shell had not responded to our request for help. The only condition was, quite understandably, that we should mention Shell as sponsors if any of our work was published. We duly did this in 1978 on the publication of Primitive Religion and Healing: A Study of Folk Medicine in Brazil and I am more than happy to do so again now.” Here is a passage from the chapter describing the trip from Dublin to Curação on SS Partula, a Shell bitumen carrier: It dawned on us quite soon that, in the interests of arriving in Brazil with as large a pot of money as possible to last a whole year, we would not be able to afford a standard air fare. Even steerage on a rusty cargo vessel with accommodation for a few passengers was beyond us. One of the many begging letters we wrote at the time was to Shell in London who, quite out of the blue, wrote back with an offer. None of their tankers went to Brazil, but many went to Curação, so would that do? My well-thumbed copy of The South American Handbook assured us that fares from Curação to Caracas in Venezuela were reasonable and we assumed that Caracas to Salvador would be within our means. The cherry on the cake was that Shell, despite our not having asked for it, undertook to transport us back to Europe when the time came. No other organisation had come up with an offer as generous as this so we decided with some alacrity to go ahead. In order to satisfy Shell’s insurers, we 8 | SPA NEWS would be employed whilst on the ship as ‘supernumerary writers’ at the rate of one shilling each per week. We would be given ‘officer’ status which meant that we would live with all the officers on the ship. No hammock then for us below decks with the men. We would probably have the cabin normally reserved for the pilot but because the ship would follow a well-known route from ‘somewhere in Europe’ direct to Curação (they couldn’t yet be more specific) a pilot would not be necessary for longer than a few hours so his cabin would be free for the entire duration of the voyage. Food and accommodation would be free; alcoholic drinks for our account. The onus was on us to mention Shell’s sponsorship in any future published work. Could we confirm that we were in agreement with all this? You bet we could. No dreary British Caledonian jet for us, but a gentle transfer to South America lasting a fortnight with all the onboard privileges normally given to ‘officers’. We liked the idea, and we liked thinking that we were probably the only outsiders to have been offered such generous terms in the company’s history.' “Forty years on, our memories of that voyage are still as fresh as ever; and our gratitude to Shell for their generosity remains,” says Paul. You can read reviews of his book, The Banker who turned to Voodoo, on Amazon’s website. WRITING TIPS Write Rules 7: GHOSTLY GOINGS-ON In the midst of the long dark winter, why not try turning off the telly, gathering the family round a roaring fire and telling some ghost stories? Ardella Jones gives us some tips on writing terrifying tales. We are familiar with traditional ghost stories in which the haunted human is in jeopardy and we share their fear; the story revolves around vanquishing the ghost or failing to do so – the ghost is still out there waiting for another victim. Another popular form involves the main character having a strange encounter and learning afterwards that the person they met died years before; usually this is confirmed by a reliable witness – the local policeman, rather than the town drunk. A similar story format involves strange happenings, which make supernatural sense once one realises that they mirror a past tragedy. 4. Think about interesting ways in which the ghost could scare people. It might be a modern ghost and haunt your character’s iPhone, sending nasty messages to all their friends. killers, war criminals and perverts. You might play with your own fears – if you’re claustrophobic, afraid of heights or scared of snakes, what's the worse thing that could happen to you? What's your ‘Room 101’? 5. Give your character a personal reason for wanting to help the ghost. Often the ghost haunts a former partner, relative or friend. Ghosts may also haunt strangers with whom they share a connection. 9. Make full use of sub-text and associations. Use all the five senses to create your ghostly atmosphere with extremes of temperature, unidentified sounds, half-glimpsed images. Create a peaceful, safe atmosphere so that you can destroy it. Prefigure scary moments with false alarms – the pet cat at the door, a branch against the window. 10. Provide a twist in the ending: the resolution of the ghost's problem might also solve a problem for the character. You might leave room for doubt as to whether events were supernatural or have a rational explanation. Ghost stories may create menace by subverting characters or things, which we usually associate with innocence and fun, such as sweet old ladies, clowns, children, dolls and other toys. The juxtapositioning of something threatening and wicked with a nursery rhyme or childlike image can be unsettling. For the more sophisticated modern reader, we could subvert the genre, parody the conventions, and make it a comedy. Write the story from the viewpoint of the ghost, create a contemporary storyline – it could be about a ghost with a Facebook page who needs to collect 100 Facebook friends by midnight on New Year's Eve or else it will never rest. 1. Create a likeable character who will meet the ghost. If we see the story through this person’s eyes and relate to them, we’ll be scared when they’re scared. 2. Create an interesting ghost. A ghost could be anybody or anything, even an animal. 3. Give the ghost a reason for haunting a place or person. What does it want: revenge, affection, a proper burial? Why is the ghost not 'at peace'? How can the human help the ghost? Try to come up with something unusual. It could be funny – maybe the person died in the middle of watching a film and won’t be able to rest until they find out how the story ends; unfortunately, it’s not available on DVD … The Good Ghost Guide 6. How is the ghost causing a problem for your character? Make sure that something terrible (or terrible in a funny way if you’re writing it as a comedy) will happen if your character fails to help or get rid of the ghost. Include a deadline – if the plan doesn’t succeed by midnight ... 7. Come up with a clever solution for your character to use, something other than the usual hidden object in the attic or ancient spell. Make sure the mission is dangerous. The ghost doesn’t have to be the only scary thing in your story. 8. Remember you don't need to resort to blood and guts; save that for the horror genre. A tense, sinister atmosphere, the 'unknown', suggestions of the supernatural or evil are more effective than spelling things out; let your readers’ own imaginations frighten them. The inexplicable still has the power to frighten us even in our age of human evil, serial We may love Dickens' Christmas Carol and Edgar Allan Poe's The Tell-Tale Heart but how about some thoroughly modern ghost stories? Dolly: A Ghost Story - Susan Hill (2012) Told through the eyes of a lonely child, then his adult self, the novel traces the fall-out of a fraught summer spent with a peculiar cousin. Women and Ghosts - Alison Lurie (1994) A collection of short stories about ordinary women who notice something disturbing lurking in the peripheries of their ordinary lives. Dark Matter - Michelle Paver (2011) Set in the 1930s, a group of scientists tries to shine a light on the arctic darkness with horrific results. Poetry Please... I love poetry, from Browning's The Pied Piper of Hamlin to Dorothy Parker's short witticisms, to T.S. Eliot's elegiac The Wasteland; I'd love readers to send me their favourites in 2013. SPA NEWS | 9 BUSINESS NEWS Customer service, by Facebook Shell’s Facebook page went live on February 15 this year and it’s proving to be a great way to share information with the general public about Shell’s global activities. “We achieved two million ‘likes’ in just nine months,” says Tom Webster, Global Community Manager. “That’s quite an achievement.” More people are using social media to share their experiences, and it’s become another way for Shell to keep in touch with its customers. So when an unhappy customer posts on Facebook, what does Shell do about it? Downstream has been taking a real interest in the way customers are using the page, and what they are posting about their experiences. Jeff Green is Global Customer Service Operational Excellence Manager, and he’s Tom’s contact when there’s a customer service-related comment. “The vast majority of what we see posted on Facebook is customer retail experience, so we go to our Retail colleagues and involve them,” he says. “We do try to get back to the customer and let them know we’ve seen their post and are trying to do something in response.” Jeff explains that people’s Facebook profiles tend to provide limited information about them. “Tom provides us with as much detail as possible about the person, which typically would be name, country and, very rarely, email address,” he says. “Where we can’t get in touch with them outside of Facebook, we’ll always respond with the relevant customer service centre details and ask them to telephone or email so we can handle the complaint properly.” But don’t negative comments affect other people reading the Facebook page? According to Tom, complaints don’t linger on the page for long as there’s always a lot happening, with new posts pushing older ones down in the feed. “All the same, someone making a comment will be notified when we’ve responded to them,” says Tom. “We really want to speak and engage properly with the customer, and because the Facebook platform doesn’t have a ‘personal service’ element to it, we’re avoiding having an open dialogue about a complaint on Facebook itself.” Richard Fairs, Social Media Manager for Retail, adds that the robust processes around social media customer service feedback have been of great benefit. “Social media invites customer comments. We need to embrace that and benefit from the real-time insight we get about what our customers think about our products and services, both good and bad. “Having strong processes in place to enable us to identify and respond quickly to comments really shows we listen to what our customers say, and can turn a potential negative into a positive.” Want to become a fan of Shell too? If you have a Facebook account, you’re invited to explore and ‘like’ Shell’s Facebook page www.facebook.com/shell You can also join SPA's Facebook page at www.facebook.com/shell.spa.news changing the way we work Mike Sinclair has worked for Shell for over 30 years. He joined in New Zealand and has worked around the world. During that time, the way we work has changed beyond recognition. When Mike started, the most sophisticated means of communication was the telex machine. Today he is Vice President, Business Service Centres, which employ over 9,000 staff in six centres across the world. Most of us retired before these centres existed. What does it mean? Originally, services such as IT, Finance and HR were provided locally. With today’s technology, centres in Manilla, Krakow, Malaysia, Cape Town and Chennai, provide global services, saving over $1 billion a year. Mike, based in London, has just one member of staff at the same location. Mike is passionate about ‘sustainable ways 10 | SPA NEWS of working’, i.e. retaining the level of productivity while being able to balance all aspects of life. It is possible to develop working relationships without having to meet physically, reducing the need for expensive, exhausting travel and spending time away from one’s family. There is now the technology to work from home, if that is what staff want; the only reason to come into the office is for the opportunity to interact. Today’s open-plan offices are a world away from the silent corridors of old, with closed doors. There has also been a change in management style, away from the attitude of “If I can’t see you, you can’t be working”. Policies are being introduced to allow flexible working, and there is no ‘one size fits all’; some members of staff find it too difficult to work at home without interruption, or do not have a space where they can work. It helps, according to Mike, to have a planned schedule, which includes home, work and family, and – more importantly – to stick to it. SPA welcomes your response to these innovations. Do you think it is a good idea? Are there drawbacks? How does it compare with your working life? We will compile a follow-up in a future issue of SPA News. BENEVOLENCE TINA’S NEWS by Tina Gilchrist State Benefits Benefits rules change to help people with cancer: More people suffering from cancer will get the unconditional help they need under new proposals published by the DWP. The changes will mean that hundreds more people a year who are awaiting, receiving, or recovering from any form of chemotherapy or radiotherapy for cancer will be placed in the Support Group for Employment and Support Allowance (ESA), where they will get the long-term support they need while unable to work, whereas before they may have been placed in the Work Related Activity Group (WRAG) where they would be expected to make efforts to return to work. The simpler process will mean all types of cancer treatment are seen as having the potential to be equally as debilitating, rather than the current rules which distinguish between different forms of treatment. Winter Fuel Payment: Forms are now available to claim the 2012 Winter Fuel Payment. You must be born on or before 5 July 1951 to qualify. Those over 80 must have been born on or before 23 September 1932. If you are claiming for the first time, you must be living in Great Britain or Northern Ireland in the week of 17-23 September 2012. Once you have received your first payment you can continue to receive it if you move anywhere in the European Economic Area or Switzerland. If you are claiming for the first time and have not received the forms by January 2013, call: the claim line 0845 915 15 15; Textphone: 0845 601 5613; from outside the UK: +44 191 218 7777. Lines are open Monday to Friday 8.30 am to 4.30 pm. You should receive £200 per household, or £300 if someone is over 80. If you have already claimed and received the winter fuel payment, you needn’t do anything, payment will be automatic. Warm Home Discount: For winter 2012-13, pensioners receiving the guarantee element of Pension Credit should receive an automatic deduction from their fuel bills of £130. Payments should be made by March 2013. You qualify for the discount if on 21 July 2012 your supplier was part of the scheme, your name (or your partner’s) was on the bill, and you were either: •80 or over and getting the Guarantee Credit element of Pension Credit •Under 80 and only getting the Guarantee Credit element of Pension Credit –you won’t qualify if you also get Saving Credit. The following suppliers are part of the scheme: Atlantic, British Gas, EDF Energy, E.ON, Equipower (Ebico), Equigas (Ebico), Manweb, M&S Energy, npower, Sainsbury’s Energy, Scottish Gas, Scottish Hydro, Scottish Power, Southern Electric, SSE, SWALEC, Utility Warehouse. If you don’t qualify some suppliers offer the discount to vulnerable people (e.g. those on a low income). Each supplier has their own rules. How to claim: If eligible, you’ll get a letter telling you one of the following: either you don’t have to apply for the discount – you’ll get it automatically; or you must apply for the discount by 13 March 2013. The letter will tell you how. If your letter doesn’t arrive by February 2013 contact The Warm Home Discount Scheme Helpline: 0845 603 9439, lines open: Monday to Friday, 8am to 6pm. Directgov website: In October 2012, GOV.UK replaced Directgov and Business Link websites. This website should, in future, be the best place to find government services and information. GOV.UK has been designed to make it simpler, clearer, and faster for you to get what you need from the government. Taxation Filing Tax Returns: A reminder for the 2011/2012 tax year – if you file an online return, HMRC must receive it by 31 January 2013 or the taxpayer will be liable for a penalty. SPA NEWS | 11 BENEVOLENCE finance Financial advice: From 31 December major changes were made to the way that financial advice is paid for. Advisers will no longer be paid commission on products; they will have to charge a fee. The main changes as laid out by the Financial Services Authority (FSA) are: 1. The cost of advice – financial advice has never been free. You may not have realised, but you have probably been paying ‘commission’ to your adviser. The company providing the investment product would have paid your adviser a percentage of the sum you invested. Now, instead of you paying commission on new investments, your financial adviser will have to clearly explain how much the advice will cost, and together you will agree how you will pay for it. This could be a set fee paid upfront or your adviser may take the fee from the sum you invest. You will know exactly what you are paying and that the advice you receive is not influenced by how much your adviser could earn from the investment. 2. Products that you are paying for – financial advisers can cover all products or focus only on certain areas, such as pensions. Your adviser will have to make clear which products they can advise on and whether they offer ‘independent’ or ‘restricted’ advice. Financial advisers that provide ‘independent’ advice will be able to consider all types of investment products that might be suitable for you; they can also consider products from all firms across the market. An adviser will have chosen to offer ‘restricted’ advice where they can only consider certain products, product providers, or both. Your adviser will have to clearly explain this. 3. Improved professional standards – the FSA are increasing the standards of qualification that financial advisers have to meet to ensure their knowledge is up to date; they have to sign an agreement to treat you fairly. 4. The FSA will monitor firms to make sure they meet these new standards and have produced a useful guide, Financial Advice Changes 1–2–3, which can be obtained from their website at at www.fsa.gov.uk or telephone: 0845 606 1234. Insurance changes to rules on pricing for men and women: Following a ruling from the European Court of Justice, insurance companies are no longer able to take account of gender when deciding on the price to charge for new insurance policies or benefits that might be paid. This includes premiums for motor or life insurance, and the benefits you are paid if you buy an annuity or claim against life, critical illness, income protection or health insurance. Only new contracts from 21 December 2012 will be affected, not existing policies that do not need changes. It is likely that, where men currently pay lower premiums or get higher benefits (i.e. annuities, critical illness, medical insurance or income protection) the cost of cover is likely to rise or, in the case of annuities, the benefits payable are likely to fall. Similarly, women may be asked to pay more, such as motor and life insurance. Tina Gilchrist of CBG Solutions Ltd has been contracted by the SPBA to provide updates and a helpline on state benefits. When you contact Tina, please mention the SPA and give her a phone number on which she can speak to you if necessary. For the helpline service, contact Tina: CBG Solutions Ltd, 44 Rydal Road, Harrogate, North Yorkshire, HG1 4SD, 01423 819452 or 07711 555931 [email protected] Ian Landeryou SPBA Secretary/Treasurer 020 7934 5131 [email protected] Cold weather advice from Age UK Age UK have put out a cold weather alert and offer some very useful advice on precautions that we can all take to keep safe in cold spells. You can download their practical Winter wrapped up guide at http://www.ageuk.org. uk/Documents/EN-GB/Information-guides/ AgeUKIG27_Winter_wrapped_up_inf. pdf?dtrk=true to get some practical tips to keep warm, or you can phone 0800 169 6565 for your free copy. 12 | SPA NEWS BENEVOLENCE Shell Pensions: Bereavement Checklist By Kim North When bereavement occurs, it can be overwhelming trying to figure out the steps that you need to take to finalise a person’s affairs. The Pensions Helpline receives many queries from members who are planning their affairs in order to assist their loved ones in the event of their death. We have highlighted some key steps below with regards to your Shell pension, which may assist your next-of-kin following your death. 1. Personal Details – As a pre-emptive measure, always ensure that the information we hold on record is current. If your address has changed, inform the team as soon as possible. If your marital status has changed, we will also need to see copies of certifying documents. Having current details on record at the date of death reduces the time it can take for the team and your next-of-kin to finalise the administration of your pension. 2. Shell Contact Details – It can help to share our contact details with next-of-kin. Some members elect to keep this kind of information in a clearly labelled file, which is then shared with next-of-kin. 3. Contact us ASAP – Your next-of-kin will need to contact the team either by calling: 0207 934 1190, or by contacting your Pension Liaison Representative as soon as possible. Any delay may result in overpayments being made to your bank account after the date of death, which will need to be either repaid by the Estate, or settled separately by your next-of-kin. 4. Death Certificate – The team needs to see a copy of a death certificate. This doesn’t need to be an original document; a photocopy or scanned email attachment will suffice. However, if the individual managing your affairs does decide to send in an original, the team will ensure that it is returned securely by recorded delivery. 5. Qualifying Spouse/Dependent’s Pension – if you have a current spouse, they will automatically be entitled to receive a pension equalling 60% of the value of your precommuted pension (i.e. if you took a lump sum at retirement, it is based on the larger value of your pension rather than the residual amount after a reduction for a lump sum payment). In order to set up the spouse’s pension, we will have to close down your record and set up one for your spouse. It is important to make your next-of-kin aware of this fact for the purposes of financial planning. The process of calculating a spouse’s pension, preparing the application forms and setting up the pension will take time. The sooner we receive notification and subsequently have the forms returned to us, the sooner we will be able to commence paying the pension to your spouse. If you are living with an adult who can be provably shown to be financially interdependent on your pension income, you may wish to undertake the Dependant’s Assurance process. By sending in proof of shared financial responsibilities, it may be possible for your partner to receive a dependent’s pension in the event of your death. You should contact the team as soon as possible, so that we can send out the form to begin the process. SHELL PENSIONERS BENEVOLENT ASSOCIATION Lloyds TSB Bank future transfer The SBPA exists principally on donations made by Shell pensioners, for fellow pensioners who are in distress and require benevolence to assist with items such as stairlifts, bathroom refurbishments, mobility aids and urgent housing repairs. will be allocated, as banking procedures require all standing order payees to issue a new standing order instruction to the new account. Once we have a date for the transfer, I will contact the current donors with a letter of explanation and a new standing order instruction for completion. Donors, who had contributed through a payroll deduction from their pension (GAYE) until Shell withdrew this facility in June, were asked if they would continue to contribute by making a monthly Gift Aid donation through a standing order instruction with their bank. This was inconvenient but, due to the efforts of the SPBA secretariat and the goodwill of many donors, the level of contributions was not severely impacted. If, like many ex-Shell Centre employees, you have an account with Lloyds at South Bank, I understand that you will be contacted by the bank about any arrangements they may propose. Now another problem is in the offing: Lloyds TSB will be closing their South Bank branch in York Road and SPBA accounts will be transferred to the branch in the Strand. Consequently, new sort code and bank account numbers If you are interested in knowing more about the SPBA, or would like to contribute, please contact me on 020 7934 5131 or visit the website: http://www.shell.co.uk/home/ content/gbr/aboutshell/pensioners_association/member_ benefits/pensions_advice/benevolence/ Ian Landeryou SPA NEWS | 13 FEATURE ARTICLE That was the year that was ...1959 Ardella Jones flicks through back copies of Shelegraph, the Thornton/Stanlow staff magazine, taking us on a nostalgic journey back to the fifties. Martini Rally Cows June 59 Shelegraph cover Dec 5 The slim A5 magazines, with their small type and monochrome photos, are a far-cry from today's glossy, full-colour Shell publications but the energy and enthusiasm of the men and women whose lives and interests fill the yellowing pages transcend the decades. Shell employees were a sociable, sporty bunch and Shelegraph's 1959 issues testify to thriving clubs in every activity, from 'Old Tyme' dance to cricket. Motoring was, of course, a favourite hobby. A Shell team entered the Martini Rally in which 120 cars set out at 11pm one April night from Queensferry. This was "not a pub crawl", we are told firmly, but "a route most would have shunned in daylight, roads with grassy centres and muddy sides, sheep-tracks”, and mountainous sections where "brake-fade" was a hazard. The teams faced tests, including reverse "wiggles" through pylons, and "a round-about lane route" before ending at the Westminster Hotel, Chester, 14 | SPA NEWS for "a wash and a hearty breakfast". Shell's Stan Turner and Ted Patterson finished 46th and 51st, receiving plaques, "but poor old Norman Walker's navigator succumbed to car-sickness ... and had to be taken home to bed." The sports pages reflect an international flavour, with the 4th Shell World-Wide Golf Tournament offering ladies a chance to win "a silver replica of the Royal Ashanti stool" from Shell Company Ghana, while the men vied for a salver engraved with a kookaburra from Shell Company Australia. In the boxing section, Tommy Edge is pictured receiving his prize at the Dunlop Factory, Speke, from Hogan "Kid" Bassey MBE (1932-1998), Nigeria's first world boxing champion. It seems the summers really were better back then, with months of hot dry weather followed by an Indian summer. T.J. Allen's gardening column tells us that just 14.76" rainfall was recorded at Stanlow during the first nine months of 1959 as opposed to 23 inches the previous year. Banbury gardening club organised a liquid seed dressing demonstration on "bunt and smut", wheat bulb fly and wireworm prevention, all prevalent in drought. Low water levels meant the canal had to be dredged for "old bedsteads, mattresses and bicycles" before the annual Boat Rally could take place in Chester. The "perfect dry weather" did encourage entrants, however, and dinghies, canoes and converted narrow-boats thronged the waterway. Shell's B.S. Lidington took second place in his selfbuilt cabin-cruiser, Shelagh. Shelegraph recalls bygone times in a feature about farmer Barry Bailey taking 180 cattle on a ferry across the Manchester Ship Canal to marshland on the Mersey FEATURE ARTICLE by Ardella Jones Boxing and netball Estuary. One bullock slipped but scrambled ashore – "cows are very good swimmers". A persistent problem is highlighted in one article: despite suspending a stuffed sparrow hawk on a bunch of balloons over South Refinery, starlings were a nuisance. A decoy golden eagle similarly failed, as did "flashing lights, steam jets, rattles, windmills, girder-banging and flapping rags" and paint claiming to be "the perfect bird repellent", which the starlings ate. The November issue's item for the "modern-minded homemaker no longer content with coal fires that roast you on one side, while the other freezes" reminds us how uncomfortable homes could be. Fortunately, "winter warmth and yearround hot water supply" were on hand with a complete central-heating installation for just twelve monthly-payments of 30/-. Pre-decimalisation prices look quaint as well as absurdly cheap, with Stanlow Apprentices' Association off on a tour of Belgium and Holland for £14.14s.0d, including hotels. Shelegraph readers collected 92 1/2 lbs of silver paper for guide dogs and raised £1/13/1. I wonder how much the "valuable Parker pen" in September's Lost and Found cost? The Photography Club evidences technological change in their tips on suspending a "bounce-flash" from the lightfitting for that must-have shot of the whole family at Christmas dinner and using a "bare-bulb flash" to capture the Christmas tree with a long-exposure for the fairy lights. No texting digital snaps from your mobile phone then! The photo competition points to social change with its "Bathing Beauty" category; a woman's place in Shell 1959 was definitely in swimwear and pearls or at the Tennis Section Dance, where "happy members of the Canteen Staff", all female, celebrated a Miss Eileen Smith's 21st. Norma Slater, 16, from Stanlow Office Services, smiles from the page in glorious black and white; she won Miss Golden Sands, Rhyl, then Miss Wings 1959. Meanwhile, at Butlin's Holiday Camp, Pwllheli, Operations South's Mr. Norman Brewer's wife and daughter won the Bounce flash Mother and Child Competition for their "appearance, grooming and personality". The little ladies feature in an item on multipurpose oil, which service station staff in Ohio, USA, noticed women were buying in huge quantities – because it made "excellent suntan lotion". The Netball Association appeared to get its sporting priorities right by finally choosing their uniforms, and Ince hockey team were beaten 5 - 4 by Acton Ladies. However, the opening of the new clubhouse at Whitby heralded modernity, with its fashionable glass walls, "Picasso-like daubs in purple and black" and a colour scheme "only an architect could dream up, and have the nerve to apply". Mod-cons included: "air-changing system and underfloor heating", a TV room, sports hall, film projectors, rifle range, and sun terrace over-looking 21 acres of playing fields. Swinging Sixties here we come! SPA NEWS | 15 GOING GLOBAL National Committee vacancies: would you like to get behind the steering wheel? SPA National Committee has five elected pensioner members, plus a treasurer, who each serve five years. In May, three members will come to the end of their term of office – Eleanor Brennan, Malcolm Mitchell and Norman Jarvis – and we are looking for replacements. The position is voluntary, though you SPA Committee will be reimbursed for travelling and expenses. Commitment is not too demanding; there are four meetings a year, always held in the middle of the day to allow for travel, plus an AGM and an annual conference. They are stimulating and enjoyable. If you are interested in travel, you will be welcome as speaker at branch lunches. To give you a flavour, I asked two members to say a little about their role. Malcolm Mitchell: “My five years have been interesting and rewarding. To see first-hand how much care and effort is put into securing various advantages for SPA members (discount offers, health and benefit advice, SPA News, facilitating communications with the company) was, I must admit, surprising. I have found it a useful and enjoyable experience which I recommend to anybody with an interest in the future wellbeing of the SPA, who can afford the time to attend meetings four or five times a year.” Eleanor Brennan: “Like Malcolm, I really enjoy being on the National Committee. The years have flown by and in that time we have seen the development of SPA News into a snazzy magazine and been involved in the introduction of Facebook as a quick means for the team to communicate with members, as well as for members to contact each other. Other recent changes include the restructuring of the Chairmen’s conference and the introduction of roadshows. It is only when you take the time to look back that you realise how much progress has been made. I also enjoyed being involved in the setting up of the N. Ireland branch and going out to branch meetings in other parts of the country to keep them in touch with what is going on at the national level. “Without being sexist or racist, I was pleased to be able to introduce a woman’s viewpoint and to increase representation from ‘the north’.” More information and an application form are available from the Secretariat. The form can also be downloaded from the SPA website – contact details on page 2. We particularly welcome interest from the north-west, where we have large numbers of members. If there are more applications than positions available, an election will be held in the spring. Closing date is 28 February 2013. [Photo L-R: Richard Springett, Jill West, Colin Morsley, Malcolm Mitchell, Eleanor Brennan, David Watters] Re-opening of Jubilee Gardens Her Majesty the Queen visited Jubilee Gardens on 25 October 2012 to officially open the new gardens and to mark the completion of the £5m transformation into a new green landmark for London. She unveiled a new plaque to commemorate her visit. The Gardens were first created in 1977 to celebrate the Queen’s Silver Jubilee and the plaque she unveiled then was also on display. It is particularly fitting that, 35 years on, the Queen returned to open the new Jubilee Gardens in this year of her Diamond Jubilee. Having been on the Southbank for 50 years, Shell has been one of the major contributors to the transformation of Jubilee Gardens. Graham van’t Hoff, Chairman of Shell UK Ltd, is a proud supporter of the Jubilee Gardens and other projects across the South Bank: “Over the years Shell has played its part in transforming the South Bank. This is our home and it is important to us to work with and support our neighbours. Our contribution has helped transform a patch of land which, not that long ago, was used as a storage area for equipment during the construction of the underground Jubilee Line. As a formal member of the Jubilee Gardens Trust, Shell is committed to maintaining an attractive and vibrant open space for many people to enjoy.” 16 | SPA NEWS HM arriving at Jubilee Gardens. Copyright SBEG GOING GLOBAL Ken 66 and all that by Ardella Jones Shell Pensioner Ken Gray's working life began as a forecourt attendant in Cheshire and ended with retirement in France, where he's cooked up a few tips for SPA readers ... Ken Gray left school in 1954 and became a 'Gofer' at Naylor's Garage, Timperley, Cheshire where he was kept pretty busy filling customers' tanks and repairing punctures. His first job was to push out a cart loaded with pints and half-pints of lubricant oils – winter and summer grade oils for prestige cars and commercial grade for old bangers. He had just learned the ropes when the garage changed hands and the new owner decided he should do it 'the American Way' offering each customer oil and tyre checks and a windscreen wash, as well as petrol. "I didn't mind," says Ken, "I earned more in tips than wages but don't tell the tax man." In addition to forecourt duties, Ken also had to run up to The Hare and Hounds in the evenings if the owner was entertaining friends and come back carefully carrying their beer order. Ken doesn't say whether alcohol played any part in the mishap which befell some brand-new luxury Jaguars. "We parked the new Jags criss-cross in the garage; I'd opened the lower valves for the Tecalemit lift we used to move them. I went home leaving the boss to close the lower valve. When we opened up the next day there was one Mark IX Jag on its roof and the others on their sides. Ouch!" National Service meant Ken was posted to the Christmas Islands in 1958 and, like many other soldiers who were there around the time of the atomic tests, his health suffered. Eventually his concerned GP told him to take it easy, relax and Amelie-Les- Bains eat a healthy diet. Ken took her advice and in 1992 moved to France, midway between Bordeaux and Brive-laGaillarde. Ken advises any SPA readers thinking of relocating to France to rent somewhere and spend six months there before entering into the complicated business of buying a property. "Take your time. See what the winter is like." Ken found his first residence disappointingly wet and cold in the winter and moved nearer to the Mediterranean, to Amelie-Les-Bains near Perpignan, where the climate is milder. Though the cost of living is higher in this lovely Roman spa town, Ken can nip over the border into Spain where shopping is much cheaper. One French tradition Ken has taken to heart is food. When he reached 66, he wrote a book of economical, nutritious recipes entitled "Ken 66". One staple is a simple fish broth made by boiling fish heads – cod and haddock are ideal – with herbs. The liquid is strained and vegetables added, typically in Languedoc Roussillon cuisine lots of tomatoes, onions and garlic. Ken has even revived the art of cooking pig's trotters which, after much boiling, produce savoury jellied meat. "Years ago," says Ken, "this was part of a life-supporting diet for the poor farmers who didn't have money for more expensive meats. They needed nutritious food to work long, hard hours outside." Ken advises house-hunting Francophiles to "talk to local Brits. Check that it's not a flood area". A good notaire is essential and he suggests trying to find a Brit who speaks fluent French. Unfortunately, Ken can't help as after 20 years he just 'gets by' in French! Despite having a stroke on his 73rd birthday – "some present!" – Ken is happy at ‘Chez Ken’, with its lovely views of the Pyrenees, living by simple rules: "Eat little and often, drink in moderation and enjoy life!" SPA NEWS | 17 1st place Brenda Holliday’s Maypole Dancers SPA 2012 PHOTOGRAPHY COMPETITION 2nd place Ann Fotheringham Kayaking, South Island 18 | SPA NEWS We had a good response to this year’s competition, entitled “Active Life in Retirement”. The committee and Adam Saunders from Select Insurance Services, the sponsor, had a difficult job whittling the entries down to just three. We focused on the word “active”, and had to use a points system to arrive at an agreed winner and runners-up. The front cover of this issue shows Brenda Holliday’s Maypole Dancers. This won top of the pops as it depicted older people of both sexes enjoying themselves while keeping active. Not only is it a colourful photo, but it shows a good team spirit. Brenda wins a voucher for £250. Runner-up was even harder fought, but the committee agreed on Ann Fotheringham’s photo of herself and her husband, Michael, on holiday in New Zealand. They were sea kayaking off the Abel Tasman National Park, South Island. This is such a colourful photograph and shows that enjoyment of the water doesn’t have to be experienced sitting on the deck of a boat. Ann wins £150 voucher. Third prize was the most difficult to agree on, but goes to Carolyn Deane, for her photo of walkers on the Bisse de Torrent-Neuf in Valais, Switzerland. Carolyn explained that the motto of the Bisse is ‘Pa Capona!’, which is patois for “Never give up”: a good motto for the retired, she thinks. The Bisse (water irrigation channel) is being restored, originally built in 1430 to the cost of many lives. This bit is on the side of the mountain with only the fence to prevent a 1,200 metre fall. A lot of Bisses do not have the fence! On the walk there are four wobbly suspension bridges of about 90 metres long over the drop. A voucher for £50 is on its way to Carolyn, who lives in France. Carolyn, incidentally, was a runner-up in our last competition. Fishing at Potarch, Wilma Nicol Jenny Radcliffe, A Walk in the Park There were so many other good entries that we thought we would have a members’ choice. The four photographs to the right were also shortlisted. If you would like to vote for the one you think best meets the criterion, please email, vote on SPANews Facebook page, or phone the Secretariat (contact details on page 2) before the end of January, and if there is an outright winner, SPA will find a token reward. Many thanks to all the members who entered this year’s competition. If you sent in a hard copy and would like it returned, please contact the Secretariat. We are grateful to Select Insurance Services for their generous sponsorship of the SPA News photographic competition. 3rd place Carolyn Deane, Never Give Up Allan Hesse, Self portrait Alan Weeks, Way of the Roses SPA NEWS | 19 FINANCE Prices Indices You may be aware that the Office for National Statistics (ONS) has been consulting on options for improving the Retail Prices Index (RPI). Since its inception in 1947, the statistical methodology used to calculate the RPI has been adjusted, periodically. A purpose for the current review is to seek improved alignment between the outcomes from the RPI and those of the Consumer Prices Index (CPI). The CPI was introduced in 1996, in response to EU regulation. Since 1996, the RPI has been 0.9 percentage points above the CPI, on a monthly average basis. But there have been considerable variations – from as much as 2.3 percentage points, down to 0.4 percentage points in August 2012. In 2011, the government switched to using the CPI for the indexation of State benefits, tax credits and public sector pensions. The RPI continues to be used for the indexation of, for example, pay bargaining, some price regulation (for certain public utilities), train fares and National Savings Indexlinked Bonds – and, of course, the annual indexation of the SCPF and the SOCPF pensions. It may be important to the outcome of the ONS consultation that Index-linked Government Bonds use the RPI. The content of the ONS consultation is detailed and statistical (the primary focus is the different formulae used to combine price data at the first stage of the construction of the indices). The SPA National Committee has been maintaining an active watch on developments, as the consultation draws to a close at the end of 2012, and keeping in touch with Shell Pensions. Implementation of any change could be as early as March 2013. The annual indexation of Shell pensions, due from 1 April 2013, will be based on the RPI published for December 2012. It has also been announced that a new index – the CPIH – will be introduced in March 2013. The addition of housing costs to the CPI will position the coverage of the CPIH closer to the RPI. Additionally, we are reviewing two recent reports. Firstly, an ONS study of changes in incomes of retired households over recent years and, secondly, a survey by SAGA of the impact of recent fiscal and monetary policy changes on pensioner households. We plan to summarise developments in the next SPA News. SPA National Committee Sources: National Statistician’s consultation on options for improving the Retail Prices Index – October 2012, Daily Telegraph – 13 October 2012 and Saga Final Fiscal and Monetary Report Oral health – prevention better than cure Going to the dentist can be expensive – not going to the dentist can be even more expensive and could compromise your oral health. Having a dental benefit means you can budget for these costs. Why should I see a dentist? •Dentists concentrate on prevention – stopping problems before they get worse •Looking after your teeth and gums can help keep you generally healthy and you are less likely to need costly dental treatment. Why choose a dental benefit? •A dental benefit is one that can be used on a regular basis, not just in an emergency •Dental payment plans are a way of spreading the cost of your routine (check-ups, hygiene visits and x-rays) and restorative (crowns, bridges or fillings) dental care •For some people the expense of going to the dentist can be off-putting – the dental plans help cover these costs. Denplan offers corporate rates for SPA members. Key features include: •No initial oral health check needed and pre-existing conditions covered (except treatment for mouth cancer, pre-planned treatment or treatment that takes place before the cover starts) 20 | SPA NEWS •Choice of dentist whether private, NHS or Denplan •24-hour worldwide dental emergency helpline available in the event of a dental injury or dental emergency •Mouth cancer cover (not immediately available) •Dependants can be included; their dental plan must be the same as yours •Includes cover abroad. There are four levels of policy, depending on the services required. If you need help finding a dentist, Denplan have a Find a Dentist service. You can choose from one of approximately 6,500 member dentists in the UK. For more information, email: corporate@ denplan.co.uk or phone 01962 828000 HEALTH Flexibility and posture By Margaret Waddell The key to good posture, whatever you are doing – sitting, standing or walking – is to think tall. Imagine a piece of string coming from the top of your head and being pulled towards the ceiling giving a feel of gentle lengthening. Good posture requires not only the flexibility to allow the shoulders and hips to assume the proper alignment but also the strength to hold that alignment. As we get older there is a tendency for the shoulders to slump and the chin to stick out, making moving, balancing and breathing more difficult. Poor posture and inflexibility also limit the speed and distance that we can move our bodies. Good posture on the other hand not only makes you feel better and look younger, but also puts less strain on the muscles and internal organs. One of the main causes of poor posture is muscle imbalance, often brought about by faulty movements (e.g. when the tissue in the chest shrinks). This pulls the shoulders forward, causing round shoulders. When the tissue connecting the hips to thighs is allowed to shorten, it pulls the hips forward and a ‘pot belly’ can develop. Here are some simple exercises you could try to prevent poor posture: Trunk rotation – seated with arms crossed slowly rotate to right then left Abdominal curl – lie on back with knees bent, hands on thighs and slowly slide hands towards knees lifting head and shoulders keeping hips on the floor Lower back stretch – sit with straight legs and reach forwards towards your toes Back raise – lie face down arms bent to sides and hands next to shoulders. Keeping hips on the floor extend your arms and lift your chest and shoulders upwards Calf stretch – place hands on the wall, feet flat on the floor and lean forwards from the ankles Chest stretch – pulling arms and shoulders back as far as they can go A person with ideal posture should be almost symmetrical from one side to the other, with a balance in muscle mass and joint position. Ideal posture rarely exists; most people, as they get older, have some postural deviations. Good posture is the key to looking and feeling younger! Here are some things to look out for when checking your posture: •Are your ears, shoulders, hips and hands hanging down, level with each other? •Do you have more muscle mass on one side compared to the other? •Is one or both of your feet turned in or turned out? Lower hip stretch – take stride forward, tighten abdominals and push hips forward until stretch is felt in the front of the lower hip The major muscle groups which hold one in a good posture are the gluteus muscles of the buttocks, which pull down on the back of the hips raising the front of the hips; the abdominal muscles, which pull on the front of the hips; the lower back muscles, which pull down on the rib cage raising the chest; and the upper back muscles, which hold the shoulders back. SPA NEWS | 21 MEET THE BRANCHES Sussex branch Isle of Wight branch Although one of the smallest, the Isle of Wight Branch is also one of the oldest. Set up in 1970, it has been running for 42 years. It started with 17 members and, considering there are no Shell offices on the island, it is surprising that numbers have actually increased to about 30, with a dozen or so regularly attending events. SPANews that year advertised an autumn luncheon, with the tantalising precaution: “…in view of the recent widely publicised ‘happening’ in the island, a carefully chosen menu will be provided. Members will not be invited to take pot luck!” One can only assume it was referring to the “pot” consumed at the Isle of Wight Festival, the last of three wild events held there. I joined Chairman Chris Pryce, membership Secretary Elaine Gourlay, and a jolly group at their autumn lunch in Ryde. Although the Isle of Wight festival weather was not kind, the food was delicious. The island’s reputation for fresh fish is well deserved. The branch meets regularly for lunch every month or so, has occasional visits to places such as Beaulieu, and has an annual outing to the theatre at Chichester. Members are a well-travelled bunch, quite a few of them having worked around the world and choosing to settle on the scenic island. Chris would welcome new members moving to the Isle of Wight. Isle of Wight Chris Pryce, Linda Gourlay At its first meeting in 1979, over 200 members turned up. The following year, a victim of its own success, the branch had to turn away members wanting to attend a lunch, as they could only accommodate 140! I joined Sussex branch for their AGM at the Windsor Hotel, Worthing, and although the numbers had declined, there was still a lively turnout, despite the unavailability of some of the committee. I doubt the quality of food was as good in 1979 as it was at The Windsor in October. The well-stocked raffle raised £200 for SPBA. Sussex Today, members enjoy a varied calendar of social events, such as a trip on the River Rother, with cream tea. The branch is going to the dogs, literally, with a trip to the races and lunch, in Hove. Clive Woollaston, Treasurer and general dog’s body (his words), tries to keep costs down by emailing members where possible. A mathematician, he started playing with computers in 1966 and persuaded SIPC to pay him for his hobby. He and his wife, Jackie, who also happens to be Chairman, enjoyed their years working in Africa, while growing their family. Clive helped to introduce Shell Centre to the ‘new’ desktop ‘thingy’. Jackie still needed a hobby so played shops – first the ‘village store’ and then a sea side ‘kiss me quick’ and had lots of fun, too. Now, both retired, they overlook the beach at Hastings. Norman Sherry stood in for Chair, Jackie Woollaston, at the AGM. Norman used to work on in-house communications; his name will be familiar to many pensioners who read London Shell. Member Geoffrey Burn was interested in the SPANews article about the innovative move to open-plan offices. In 1949 the Accounts department moved from St Helen’s Court to a Houndsditch warehouse, with 350 people in one room, followed by 250 from Export on the next floor, then Refining & Marketing. The wheel has come full-circle; the difference then was that department heads had their own offices. Stereo committee members Pauline Messum and Pauline Sharpe agree that committee meetings are fun. As a first, they will jointly represent Sussex at the Chairmen’s meeting in 2013. 22 | SPA NEWS We are sorry if your photo has not been published but we have limited space and can only include a few of the wonderful pictures that we receive. CONGRATULATIONS Members’ Anniversaries Blue Sapphire (65 years) Clements Maldwyn and Evelyn of Newport, South Wales – 2 Aug. Maldwyn was a Superintendant at Newport Terminal and former PLR. Eva & Jim Dickson Eric & Jean Ellis Diamond (60 years) Dickson Eva and Jim of Irby – 2 Aug. Prior to retirement Jim worked in central workshops, Stanlow. Clamp Mary and Allen of Skelton – 22 Aug. Both Mary and Allen worked at various locations, including Heysham and overseas. Mary taught at Panaga School in the mid 50s. Pulzer Julienne and Geoff of Hertfordshire – 4 Oct. They met whilst working in Benzine & Bitumen Accounts. Emerald (55 years) Ellis Eric and Jean of Spain – 21 Sept. Eric worked at Teesport Refinery prior to retirement. Golden (50 years) 100th Birthday for Eric Stubbs on 10 Sept. Eric worked at Shell Stanlow as a Sample Driver and Wax Plant Operator. In his youth he was a professional footballer and made many appearances for local teams until WWII intervened. Officials from Chester and Wrexham football clubs attended his party and Geraint Parry, Wrexham Club Secretary, said that he was on record as a tall, speedy left winger who scored quite a few goals. Eric kept fit by cycling from Chester to Stanlow on his push bike for many years, often in deep snow! Richard & Ann Marlow Connor May & Jim of Cumbernauld – 22 Oct. Jim was a Tanker Driver at Bishopbriggs Depot prior to retirement. Merson Helen and Peter of Tenterden – 22 Sept. Peter worked in Group Finance prior to retirement. Lochhead Jean and Ron of Lenzie, Glasgow – 22 Sept. Ron worked at Glasgow Airport as an Airfield Supervisor prior to retirement. Graham & Ann Wallis 100th Birthday for Albert Gorman on 19 Sept. He received a card from the Queen, a letter from Prince Charles, a card from Lady Mountbatten, and a lovely bouquet from the SPA, for which he sends his thanks. 107th Birthday for Mrs Mandy Unsworth on 22 Sept. She lives by herself, is very independent, and has promised Graham she will come for a ride on the back of his motorbike on her 108th birthday, weather permitting! Wallis Ann and Graham of Bebington – 22 Sept. Graham worked at Stanlow in Operations prior to retirement. Marlow Ann and Richard of Sevenoaks, Kent – 12 Sept. Richard and Ann met in 1960 when they were both working at Thornton Research Centre. Chandler Ann and Alan of Solihull – 29 Sept. Alan spent most of his 41 years in Shell Chemicals where he and Ann met. Albert with son and daughter Mandy with her PLR, Graham Mercer SPA NEWS | 23 SHELL CENTRE Old Shell artifacts help recreate Thomas Hardy’s world By clearing old furniture and artifacts from Shell offices and donating them to the National Trust, Real Estate has helped create the historic atmosphere in Max Gate, an old house which once belonged to Thomas Hardy and is now open to the public. 2012 has been a transitional year in Shell Centre London. After 50 years of occupancy, the wings and large areas of basements have been closed. A huge 36,000 square metres of office space has been cleared of workstations, ancillary furniture, IT equipment and arts and artifacts. Real Estate has been able either to reuse items at other Shell locations, donate them to charitable organisations, or offer to staff for a donation to charity. During the building’s history, there have been several refurbishments, including to executive offices and dining areas, resulting in a large number of antique items being stored in the basement. “We wanted to Max Gate - once home of Thomas Hardy ensure these went to a good home, and started researching different charities that might be interested in them”, says Amanda Prater, Service Manager, London. “The National Trust was contacted, and the timing was perfect.” Good use for old furniture Indeed, the National Trust had an empty house which needed furnishing – Max Gate, in Dorchester, which belonged to Thomas Hardy. Max Gate was given in trust in 1940, but was let to tenants, who recently moved out, allowing the building to be opened to visitors for the first time. The furniture gifted to the National Trust included bookcases, a selection of chairs, several writing desks and lamps, and ceramics. This enabled them to recreate the world where Thomas Hardy wrote some of his best-loved works, including Tess of the d’Urbervilles. James Grasby, the National Trust curator, Recreated with the help of Shell Real Estate commented: “We are fortunate to have photographs of the house when Hardy was here so we have used that evidence to recreate the rooms. Hardy didn’t buy all new furniture; he furnished his home with a mixture of items, much as most people do today. The Shell furniture helps us to tell the story of what Max Gate was like.” Historic links with Shell Later, more historic links with Shell were revealed. Hardy was acquaintances with John Betjeman who helped develop the Shell Guides to Britain books (see p18-19), aimed at giving Britain’s growing number of motorists a guide around the counties and their historical sites; these were financed by Shell. Betjeman also wrote a poem about Thomas Hardy “The Heart of Thomas Hardy” in which he imagines Hardy’s heart flying out of his grave, along with some of the characters from his novels – some of which were written at Max Gate. John Betjeman was also a friend of, and worked with, Osbert Lancaster, painter, writer, cartoonist, theatre designer and humorist. Lancaster was responsible for the large mural scene of London that took pride of place in the Shell Centre Theatre until it was removed and subsequently destroyed in a warehouse fire in 2004. Real Estate were thrilled the furniture donated could be put to such good use and be part of the Max Gate story. For more information on Max Gate and the National Trust, please visit their website: www.nationaltrust.org.uk/hardy-country/ 24 | SPA NEWS REUNIONS Forthcoming Reunions Woodstock Agricultural Research Station: 1 April 2013 is the 50th anniversary of the opening of the Laboratory of Chemical Enzymology (Milsted Laboratory). All who contributed to the success of the laboratories are invited to join in a reunion, to be held April/May 2013, in the Sittingbourne area. A luncheon buffet will roll over into the afternoon. Contact Brian Beechey ([email protected]). All will be revealed as and when arrangements are finalised. Shell Venezuela Reunion, 9 May 2013 in London, is open to all personnel and their families who served anywhere in the Caracas region, i.e. the whole of the Western Hemisphere, except North America, Argentina and Brazil. Contact: Andy Cole, 2 Drayton Close, Fetcham, Surrey KT22 9EZ andylcole@ talktalk.net The Oman Golfers Association: OGA has around 120 members, of whom generally 40 to 60 attend. 2013 meeting will be 9 and 11 July at Wychwood Park Hotel and Golf Club, near Crewe. Contact Fred Gray [email protected] Tel: 01624 837247 Ferranti Computers: David PowellEvans worked for Shell in the late 1950s on the company's first computers, notably the Ferranti Mark1 in Holland and the Ferranti Mercury in Trent House, St. Mary Axe, and would like to hold a reunion with ex-colleagues. 0208 946 1539 [email protected] Thornton: An annual Spring meeting is arranged with a visit to Thornton. Numbers are restricted. Contact Jane Davis: [email protected] SCUK/SICC Chemicals Reunion Lunch will take place on Thursday 18 April 2013 at Lensbury. Contact Jon Warnke on [email protected] and 01483 417387 Shell Lubricants UK/Shell Oils UK, Industrial Markets: The third one will be on 15 April 2013, again, probably in the Worcester area. Contact Neil Bown: [email protected] 01630 647129 Marine: To be on ‘the list’ for the 2013 event, contact Eamonn McGettrick: [email protected] 01227 740586 Borneo Reunion Curry Lunch: Held annually on the last Saturday in April at the Royal Overseas League, Edinburgh. The group is an eclectic mix of ex-planters, teachers, medical, trading, oil company workers etc. Contact: John Stewart, 6 Baberton Mains, Edinburgh EH14 2SR, email: [email protected] Shell Chemicals Seniors' Golf Day will be 8 May 2013 in Sunningdale, Surrey. Contact Martin Edsall, mgedsall@ waitrose.com Far East: April 2013 at the Lensbury Club. Organiser, Don Cheshire 01732 454454 Spotted at Ryedale Folk Museum by Mr P Bootland of Bottesford SPA NEWS | 25 TIME OUT A Shell Eye on England: The Shell County Guides 1934-1984 by David Heathcote SPA first offered this book to members two years ago. A Shell Eye tells the story of an iconic series which began in the 1930s under the young John Betjeman. They were original, innovative and catered for the motorist, a growing market. The book benefits from unprecedented access to the Shell Archive and is beautifully illustrated with over 200 original images from the Guides. David Heathcote, a historian, presented the BBC4 series Art Deco Icons. We have been contacted by the publishers again, as they have discounted the price, to make the publication more affordable. The full price of £24.95 is reduced to £13 inc. postage & packing, for SPA members. Visit www.libripublishing.co.uk and insert the code DWD5 to obtain the discount. The offer is valid until 30 March 2013. If you do not have internet access, contact the Secretariat, who can place the order for you. Lensbury Reciprocal Arrangements Simon Plummer, Club Manager You could be anywhere in the world: relaxing in beautiful private surroundings; overlooking a dramatic vista; a leisurely swim in a beautifully heated pool; or having afternoon tea in a plush lounge. These experiences are at your fingertips with membership at The Lensbury, with its reciprocal club arrangements with 31 prestigious private clubs worldwide, including: •The Harvard Club, Boston •The Vancouver Club, Canada •The Union Club, Philadelphia •Naga Club, Beijing •Oporto Cricket and Lawn Tennis Club, Portugal Our unique network means that by being a member of The Lensbury, when you travel worldwide you can stay at amazing private destinations. You can become a member of The Lensbury for as little as £9.76 per month as an Occasional Member. This special category of membership is exclusive to Shell Employees and Pensioners and allows you to visit The Lensbury up to 12 times per calendar year. A visit can be a few hours or up to two weeks, if staying in the hotel. 26 | SPA NEWS Even if you do not wish to travel the world, this membership allows you to enjoy the extensive facilities at The Lensbury and to access reduced member rates for stays in the hotel. The hotel rooms at The Lensbury have been rated four stars by the British Travel Association and we have recently added a new category of room – the Executive Bedroom, with more space and more luxurious appointments. There are several Royal Palaces within a 20-mile radius, as well as a plethora of Historic Houses, and Kew Gardens is moments away. Close to London Waterloo and with easy access to London Heathrow, we are in a prime location for getting around and enjoying London. If you have any questions about membership, please call us on 0208 6146420 or visit www.lensbury.com The Museum of Brands Notting Hill, London The Museum of Brands, Packaging and Advertising is located just off Portobello Road in Notting Hill. It showcases over 12,000 objects from the Robert Opie Collection. Its ‘time tunnel’ reveals decade by decade how our favourite products evolved and how society evolved with them. Aquamanda perfume, Omo washing powder, Spangles sweets and Dansette record players form just a sample of what is on display. Classic television commercials play in the Museum cafe too – Sammy Davis Jr’s “You can be sure of Shell” advert from the 1960s being one of them. The Museum of Brands, won the Little Treasures of Britain Award at the 2012 Group Travel Awards. To celebrate, it offers SPA members a special group deal: one admission ticket, tea/coffee and a biscuit for £5 plus a 10% discount in the Museum gift shop. Please present your SPA membership card when purchasing. The offer is available until 26 May 2013. Payments abroad: reduced fees offered to members by Travelex Last year, SPANews featured an article about the fees associated with sending money abroad via a bank. As a result, some members contacted and used Travelex, a foreign exchange specialist. The company was pleased to welcome this type of business and is offering discounted fees to all SPA members. With around 20 million Brits making overseas payments for property purchase, moving abroad, paying tuition fees or sending money home, approximately £153 million is paid in fees each year and being sent at inferior rates to those achievable via a specialist. According to a report published by Travelex*, one in 10 of those that have transferred money in the last year sent £10,000 or more and the amount of money being transferred is increasing each year. Fifteen percent of those questioned are now spending over £5,000 more than they were last year. The average fee for money transfers was £17. Over one-third of people regularly pay £20 or more, whilst one in 20 are used to paying over £40. Attitudes to fees are mixed: one-fifth said they thought fees are generally expensive, yet more than half admitted to not actually checking the fees before they transferred their money. One in 10 views the fees as a ‘necessary evil’. Travelex International Payments offers customers a secure way to transfer money. Transactions over £2,500 are fee-free or £7 for smaller payments, almost 60% cheaper than the £17 average fee. SPA has taken this one step further, and negotiated free transfers for all members on amounts over £500. The service is available online or over the phone. Follow this link to find out more: http:// internationalpayments.travelex.co. uk/?pid=2038 Or you can register over the phone on +44 (0) 207 614 4185 and mention the SPA to obtain the offer of free transfers. *please contact Travelex should you require any confirmation on any of the article sources. SPA NEWS | 27 BRANCH CONTACTS Cheshire Alan Steele | Tel: 01928 731246| Email: [email protected] 1st Tuesday of the month, Talks/presentations, Whitby Social Club 15 Jan New Year buffet and prize draw, Whitby Social Club Chilterns & Thames Valley JudithTurner | Tel: 01895 637188 | Email: [email protected] 15 May Lunch & AGM, Sonning Golf Club Cumbria & Lancashire East Surrey Ken Lovell | Tel: 01900 823414 | Email: [email protected] 4 Mar AGM and lunch, Longlands Hotel Tewitfield, Carnforth Devon & Cornwall David Watters | Tel: 01803 856648 | Email: [email protected] East Anglia Sally Brown | Tel: 01502 585023 | Email: [email protected] 18 Apr Lunch, Park Farm Hotel, Hethersett Essex Iris Shaw | Tel: 01375 679908 | Email: [email protected] Guest speaker each month Gtr Manchester walking group Greater Manchester (details on branch website) Bryan Clarke | Tel: 0161 456 5083 | Email: [email protected] Branch website www.spa-manchester.org.uk Regular events: flat walking every 3rd Thurs, hill walking every 2nd Weds 14 Feb York Chocolate Story and visit York 25 Feb Warners Self Drive holiday 4 Mar AGM and Spring Lunch at Sale Conservative Club 14 Mar National Coal Mine and Nortel Priory 23 Apr Smithills Hall & Lunch Isle of Man East Anglia - Blinking David Wilson | Tel: 01624 833510 | Email: [email protected] Isle of Wight Elaine Gourlay | Tel: 01983 209617 | Email: [email protected] Kent Elaine Egalton | Tel: 01795 520117 | Email: [email protected] 16 May AGM & afternoon tea, Boughton Golf Club, near Faversham The Marches Gill Stovold | Tel: 01568 760241 | Email: [email protected] 18 Apr Spring Meeting, Cadmore Lodge Sussex Northumberland & Durham 28 | SPA NEWS Midshires Alan Chandler | Tel: 0121 705 1648 | Email: [email protected] Feb tba Pub lunch near Stratford Apr tba JCB factory tour & lunch BRANCH CONTACTS North London & Herts Robert Hillyard | Tel: 01707 654165 | Email: [email protected] 20 Mar Lunch & AGM, Brookman’s Park 30 Apr Visit and guided tour of Kensington Palace 22 May Guided Walk "Old Palace Quarter”, Green Park to Shepherds Market North & Mid Hants Malcolm Wells | Tel: 01256 346743 | Email: [email protected] Northern Ireland Alma Atkins | Tel: 02890 839003 | Email: [email protected] 14 Mar Visit to Crumlin Road Jail North London and Herts Northumberland & Durham Doug Renton | Tel: 0191 252 5331 | Email: [email protected] Scotland June Wilson | Email: [email protected] Branch website: www.sspasite.co.uk, webmaster: Colin Ferrier 13 Jan Sunday lunch, Woodbank 8 Feb Wine tasting, Woodbank 18 May AGM (prov), Woodbank Selkent Sylvia Sellers | Tel: 01732 455523 | Email: [email protected] 19 Mar AGM, Bromley Court hotel North and Mid Hants committee AGM Severn & Avon Gerry Mapson | Tel: 01452 712084 | Email: [email protected] South Hants & Dorset Colin Lambert | Tel: 01202 749676 | Email: [email protected] South Wales Mavis Morgan | Tel: 01792 201276 | Email: mavis-morgan@o2 co.uk East Surrey Denis Reed | Tel: 020 8942 2388 | Email: [email protected] Calendar agreed after going to press. Contact branch for details West Surrey Poppy Factory West Surrey Margaret Parsons | Tel: 01483 811103 | Email: mike_margaretparsons@ btinternet.com 12 Mar Pub Lunch, The Bell Inn, Hampton 12 Apr Spring Lunch, Lensbury Club Sussex Clive Woollaston | Tel: 01424 437572 | Email: [email protected] Yorkshire Hanneke Wood | Tel: Contact SPA | Email: [email protected] Mar tbc Visit to Richmond, and Georgian theatre tour Apr tbc AGM Yorkshire lunch South Hants & Dorset Yorkshire lunch At the time of going to press, most branches had not finalised their 2013 calendar SPA NEWS | 29 OBITUARIES We will include in this column the death of spouses of members; however, we are totally reliant on you advising us of such details. We have recently been unable to publish the last place at which the deceased pensioner worked. However, the issue is being resolved and we should be able to include this information in the spring issue. Alexander, Mrs C M (85) widow of A Johnston – Shell UK Oil Products Ltd died 21 Sept Ali, Zainool (73) – Shell Research LtdSittingbourne died 25 Oct Angel, Mrs Euphemia Lucy (90) widow of Norman – Shell UK Oil Products Ltd died 17 Aug Annett, Capt R E (91) – Shell Tankers (UK) Ltd died 31 Oct Armstrong, Mrs B A (78) widow of R Armstrong – Shell Chemicals UK Ltd died 14 Oct Aston, Francis Derek (80) – Shell UK Oil Products Ltd died 20 Sept Avery, Mrs Mona Margarita Avery (98) widow of Frank Edward – SPDC of Nigeria died 13 Oct Ball, Arthur (89) – Shell UK Oil Products Ltd died 14 Sept Barnes, Alfred (91) – Shell UK Oil Products Ltd died 3 Sept Barnes, John Thomas (78) – Shell UK Oil Products Ltd – Marine Afloat died 4 Oct Bartlett, R E (92) – Shell UK Oil Products Ltd died 13 Jul Bee, Thomas (83) – Shell UK Oil Products Ltd died 7 Oct Beesley, George (53) – Shell UK Oil Products Ltd-Aberdeen died 17 Oct Bettinson, Mrs Joyce Florence (79) widow of Lawrence Edward – Shell UK LtdShell Haven died 16 Aug Birbeck, Mrs Ivy Florence (99) widow of W H Birbeck – Shell UK Oil Products Ltd died 16 Sept Blake, Miss P M (89) – Shell International Limited died 23 Sept Brewin, Robert Peter (79) – Shell UK Oil Products Ltd died 13 Sept Briggs, Joseph Arthur (66) – Shell UK Oil Products Ltd – Strand-London died 28 Oct Broadey, Mrs Marjorie E (84) widow of A Broadey – Shell Chemicals UK Ltd died 19 Oct Broadwood, Mrs H A C (87) widow of W F Broadwood – Shell UK Oil Products Ltd died 11 May Brooks, Mrs B M (97) widow of S H Brooks – Shell Research-Egham died 22 Aug Brown, Mrs A L (62) widow of B A Brown – Shell UK Oil Products Ltd died 16 Oct Burns, R (82) – Shell Chemicals UK Ltd died 30 Oct Burton, K (83) – Shell UK Oil Products Ltd died 11 Sept 30 | SPA NEWS Bush, Mrs Freda Mary (94) widow of Edward Stanley – Shell UK Oil Products Ltd died 6 Sept Calveley, Thomas Neville (85) – Shell UK Oil Products Ltd died 22 Oct Carey, A (81) – Shell UK Oil Products Ltd died 1 Jul Chester, Mrs W M (88) widow of A D Chester – Shell UK Oil Products Ltd died 6 Oct Cooke, A H (69) – Shell UK Oil Products Ltd Aberdeen died 1 Oct Cousens, D M (77) – Shell International Petroleum Company Ltd died 21 Oct Davis, A J (84) – Shell UK Oil Products Ltd died 26 Oct Davis, Mrs Jean (90) widow of B A Davis – SMBP/POWER/NAT.BENZOLE died 10 Sept Davies, R F (80) – Shell UK Oil Products Ltd died 27 Aug Deane, Mrs Naomi Patricia (80) widow of Donald Edward – Shell UK Oil Products Ltd died 1 Aug Devlin, Miss Patricia (84) – Shell UK Oil Products Ltd died 14 Sept Ede, Ernest Arthur (91) – Shell UK Oil Products Ltd died 23 May Edwards, Sidney George (91) – Shell UK Oil Products Ltd died 6 Sept Ellis, Raymond Milton (88) – SMBP/ POWER/NAT.BENZOLE died 3 Oct Emmerson, Edgar (88) – Shell UK Oil Products Ltd died 12 Oct Etheridge, Cyril Kenneth (91) – Shell UK Oil Products died 23 Sept Fairholme, Mrs Patricia Marion (77) – Shell UK Oil Products Ltd died 26 Jul Fairhurst, Miss S (89) – Shell Research Ltd died 14 Aug Fitch, I B P (83) – Shell UK Oil Products Ltd died 24 Sept Ford, Mrs J C D (82) widow of W H Ford – Shell UK Oil Products Ltd died 10 Jun Foster, Mrs Anne (77) widow of John – SUKO, Teesport Refinery died 21 Sept Fraser, William Jack (80) – Shell UK Oil Products Ltd Aberdeen died 11 Jul Fursey, Roy Albert Evan (85) – Shell Research Ltd-Thornton died 3 Oct Geach, Eric Julian (92) – Shell UK Oil Products Ltd died 3 Sept Geach, Michael (81) – Shell International Petroleum Company Ltd died 15 Oct George, H R (91) – Shell UK Oil Products Ltd died 13 Sept Germany, Derek George (79) – Shell UK Oil Products Ltd-Shell Haven Refinery died 14 Oct Glendinning, Mrs Anne Ruth (76) widow of James Garland – Shell Chemicals Japan Ltd died 1 Oct Goodchild, Mrs Margaret Joy (86) widow of William Authur – Shell UK Oil Products Ltd died 29 May Grant, Andrew Thompson Pitalla (88) – Shell UK Oil Products Ltd died 26 Oct Gray, Terence Henry George (69) – Shell UK Oil Products Ltd died 29 Sept Gregory, R E (90) – Shell Chemiclas UK Ltd died 7 Sept Gresswell, Mrs Pauline Valerie (66) widow of Brian William – Shell UK Oil Products Ltd died 17 Oct Grimshaw, T B (87) – Shell UK Oil Products Ltd died 29 Aug Gumbleton, Mrs Ann MacDonald (101) widow of Albert Edward – Shell UK Oil Products Ltd died 27 Sept Haddon-Harding, Mrs V M (83) – Shell/BP Funds died 9 Jul Hall, Mrs M J (81) widow of H Hall – Shell Chemicals UK Ltd died 15 Oct Hall, Mrs Rosamond Christine (92) widow of J D Hall – Shell UK Oil Products Ltd died 4 Jul Hargreaves, Mrs J (82) – Shell UK Oil Products Ltd died 23 Sept Harris, Michael (69) – Shell UK Oil Products Ltd-Aberdeen died 8 Sept Harvey, Mrs Joan Marian (69) widow of Barry – Shell Research Thornton died 31 May Herbert, E W (87) – Colas Products died 28 Sept Hopkins, J J (91) – SIPM died 4 Aug Houraghan, Francis James (86) – Shell UK Oil Products Ltd died 1 Aug Howard, Mrs N (88) widow of S C Howard – Shell UK Oil Products Ltd died 30 Oct Howson, A (85) – Shell UK Oil Products Ltd died 2 Oct Hughes, Mrs P C (83) widow of L H C Hughes – Shell UK Oil Products Ltd died 13 Oct Humbert, R E (92) widower of Mrs Y Humbert – Shell UK Oil Products Ltd died 24 Sept Isaacs, Mrs Kathleen Rose (91) – Shell Research Ltd died 28 Oct James, David Leonard (85) – Shell UK Oil Products Ltd died 11 Jul James, Stanley Kenneth (82) – Shell UK Oil Products Ltd died 25 Aug Jeffery, Bernard Porter (73) – Shell Tankers (UK) Ltd died 30 Oct Johansen, William Henry (78) – Shell UK Oil Products Ltd – Stanlow Refinery died 8 Oct John, Vivian (75) – Shell UK Oil Products Ltd died 30 Jun Jones, Mrs Irene (88) widow of Kenneth Jones – SMBP/POWER/NAT.BENZOLE died 1 Sept Jones, Mrs J A (96) widow of K Jones – Shell UK Oil Products Ltd died 4 Jun Jones, Wallace (85) – Shell UK Oil Products Ltd-Cheadle Hulme died 16 Sept Kelly, William Gordon (85) – Shell Chemicals UK Ltd died 17 Oct OBITUARIES Kilshaw, Mrs G L (91) – Shell UK Oil Products Ltd died 16 Jul Kimberley, John Ernest (86) – Shell UK Oil Products Ltd died 10 Oct King, Mrs Monica Low (79) – Shell UK Oil Products Ltd – Aberdeen died 6 Oct Klein, Mrs Ruth Erica (80) – Shell UK Oil Products Ltd died 27 Jul Knott, Mrs Cecilia Elizabeth (98) widow of George Arthur Henry – Shell Tankers (UK) Ltd died 15 Sept Lewis, E H (94) – Shell UK Oil Products Ltd died 20 Sept Lindley, Charles Michael (79) – Shell UK Oil Products Ltd-East Midlands Airport died 2 Oct Lindsay, Archibald Bartleman (65) – Shell UK Oil Products Ltd-Aberdeen died 31 Jul Loveridge, Ronald Joshua (92) – Shell UK Oil Products Ltd-Carrington died 4 Sept Lunt, Edward Vernon William (91) – Shell UK Oil Products Ltd died 16 Sept Marcus, Mrs Dorothea Mercedes (90) widow of D C Marcus – Shell Malaysia Trading Sendirian Berhad died 8 Oct Marr, Felix Tea Li (65) – Shell UK Oil Products Ltd died 10 Aug Marshall, Mrs Hazel May (86) widow of F C Marshall – Shell UK Oil Products Ltd died 17 Aug Matthews, Mrs Constance Vera (92) widow of E H Matthews – Shell UK Oil Products Ltd died 30 Jul Mckay, Raymond (81) – Shell UK Oil Products Ltd died 5 Aug Mckirgan, Mrs W (90) widow of F Mckirgan – Shell UK Oil Products Ltd died 15 Jul Mehta, Miss Nilakumari Jagjivan (63) – Shell UK Oil Products Ltd died 18 Aug Mellowship, Mrs B M (97) widow of H A Mellowship – Shell International Petroleum Company Ltd died 3 Oct Michaels, Christian (89) – Shell UK Oil Products Ltd died 20 Aug Miles, Mrs S (97) widow of F J A Miles – Shell UK Oil Products Ltd died 2 Aug Mills, Mrs Helen Margaret (89) – Shell UK Oil Products Ltd died 23 Jul Moffat, Francis Leopold (84) – Shell UK Oil Products Ltd died 28 Aug Moloney, Mrs Helen Elizabeth (87) – Shell Chemicals UK Ltd died 3 Oct Morgan, Mrs S (94) widow of T Morgan – Shell UK Oil Products Ltd died 28 Jun Morrissey, Mrs Annie Josephine (78) widow of Joseph – Shell UK Oil Products Ltd died 16 Sept Moutrie, Miss J C (92) – Shell International Petroldum Company Ltd died 28 Aug Murgatroyd, J A T (73) – Shell UK Oil Products Ltd died 13 Sept Murnaghan, V P (86) – Colas Products died 8 Nov Nacson, Mrs Joyce (90) widow of George – Shell Research Ltd died 14 Nov Naylor, Harold (70) – Shell UK Oil Products Ltd-Marine Afloat died 5 Aug Neil, William Michael Thomas (99) – Shell Tankers (UK) Ltd died 22 Sept Norman, Capt Derek P W (82) – Shell UK Oil Products Ltd died 3 Jul Norris, Mrs L M (91) widow of A Norris – Shell UK Oil Products Ltd died 12 Oct North, R E (91) – Shell UK Oil Products Ltd died 1 Oct Payne, Mrs J (84) widow of A Payne – Shell UK Oil Products Ltd died 9 Jun Pemberton, Mrs Gwendoline Peggy (wife of Kenneth Alfred) died Jun Pemberton, Kenneth Alfred (89) widower of Gwendoline Peggy – Shell UK Oil Products Ltd died 19 Aug Pentecost, Ronald William (88) – Shell UK Oil Products Ltd died 22 Sept Poppleton, Mrs V (95) widow of F Poppleton – Shell UK Oil Products Ltd died 24 Sept Potts, John Ronksley (85) – Shell International Petroleum Company Ltd died 17 Oct Price, Mrs B M (83) widow of R F Price – Shell UK Oil Products Ltd died 23 Sept Price, Mrs D V L (82) widow of G T Price – Shell UK Oil Products Ltd died 11 Oct Price, Mrs M M (97) widow of E J Price – Shell UK Oil Products Ltd died 22 Aug Pullen, Mrs N C (77) widow of T A W Pullen – Shell UK Oil Products Ltd died 4 Aug Richford, Mrs Jean (86) widow of K Richford – Shell Eastern Petroleum (PTE) Ltd died 19 Oct Roberts, Mrs Barbara (82) widow of Reg – Shell Expro Braefoot Bay died 14 Sept Robinson, Derek Horton (69) – Shell UK Oil Products Ltd – Carrington died 9 Aug Robinson, Guy Vivian Fennell (82) – Shell International Petroleum Company Ltd died 3 Oct Robson, Mrs O (91) widow of J S Robson – Shell International Petroleum Company Ltd died 26 Sept Roditi, Mrs S H (82) widow of J H Roditi – Shell UK Oil Products Ltd died 18 Sept Rossi, Mrs M E (82) widow of A Rossi – Shell UK Oil Products Ltd died 21 Jun Rowden, Miss Susan (77) – Shell UK Oil Products Ltd died 7 May Ruddock, Colin (77) – Shell UK Oil Products Ltd died 1 Aug Shearn, Roger Alan (68) – Shell UK Oil Products Ltd died 16 Sept Shone, G (71) – Shell UK Oil Products Ltd died 30 Sept Simlet, C M (65) – Shell UK Exploration & Production Ltd died 25 Oct Singleton, Mrs E M (83) widow of R Singleton – Shell Chemicals UK Ltd died 14 Oct Skilling, Mrs M (92) – Shell UK Oil Products Ltd died 22 Sept Smith, Emlyn (92) – Shell UK Oil Products Ltd died 20 Sept Smith, Mrs W (94) widow of J Smith – Shell UK Oil Products Ltd died 11 Sept Smitham, Mrs M (90) widow of A Smitham – Shell UK Oil Products Ltd died 12 Jun Snare, Mrs Jennifer (76) widow of Mr F G Snare – Shell Research Ltd died 11 Oct Snell, Thomas Graham (72) – Shell Tankers (UK) Ltd died 7 Sept Snelling, Mrs C J (85) widow of J W Snelling – Shell UK Oil Products Ltd died 7 Oct Stephens, M (82) – Shell UK Oil Products Ltd died 28 Sept Stuart, Mrs S M (76) widow of D C Stuart – Shell UK Oil Products Ltd died 1 Aug Sutehall, Roger (89) – Shell UK Oil Products Ltd died 31 Jul Taylor, Mrs Alice (91) widow of T A Taylor – Shell UK Oil Products Ltd died 8 Aug Tremlett, Brian Ronald (76) – Shell International Limited-Shell Centre died 5 Oct Tyler, Mrs Maureen (79) – Shell International Petroleum Company Limited died 3 Sept Vernon, Mrs Kathleen Margaret (84) – Colas Ltd died 28 Jul Walker, Colin (86) – Shell UK Oil Products Ltd died 3 Aug Walker, George (87) – Shell UK Oil Products Ltd – Stanlow Refinery died 9 Oct Walker, Graham Basil (86) – Shell UK Oil Products Ltd died 18 Aug Walls, Leonard John (84) – Shell UK Oil Products Ltd - Stanlow Refinery died 27 Oct Ward, P B (61) – Private Oil Holdings Oman Ltd died 2 Oct Watkiss, John James Leonard (80) – Shell UK Oil Products Ltd-Teesport Refinery died 30 Sept Westmacott, Michael H (87) – Shell UK Oil Products Ltd died 20 Jun Whitham, Barclay Thorpe (89) – Shell UK Oil Products Ltd died 16 Sept Wilkinson, Mrs L R (94) widow of J Wilkinson – Shell UK Oil Products Ltd died 3 Sept Williams, Ronald (85) – Shell UK Oil Products Ltd died 30 Aug Wines, Gilbert Godfrey (88) – Shell UK Oil Products Ltd died 27 Jul Wiseman, Mrs M (87) widow of A Hulme – Shell UK Oil Products Ltd died 18 Sept Wrench, Mr D (77) – Shell Chemicals UK Ltd died 17 Sept Wright, Leslie R (84) – Shell UK Oil Products Ltd Shellhaven Terminal died 15 Jul SPA NEWS | 31 SH EL L .CO.U K/ SPA