arrival document

ARRIVAL DOCUMENT
CROATIA ROUTE
YACHT BOOKINGS - WEEK 24 – 2014
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CONTENTS
INTRODUCTION
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THE ROUTE SUMMARY
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BEFORE TYW
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Crew List
What to Pack - General
What to Pack - Specifically Ladies
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WELCOME
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General Tips
Provisions
The Route
Day 1 (Saturday) - Trogir
Day 2 (Sunday) - Vis
Day 3 (Monday) - Komiza
Day 4 (Tuesday) - Scedro
Day 5,6 (Wednesday, Thursday) - Hvar
Day 7 (Friday) - Regatta Day
Day 8 (Saturday) - Homeward Bound!
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SKIPPER INFORMATION
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Skipper’s Advice for The Yacht Week’s Skippers
Yacht Documents
Use Lots of Anchor chain
Don’t be Late
Check Water Tank Levels
Toilet Problems
Don’t Lose the Dinghy (Tender Boat)
Towing your Dinghy
Lost Fenders and Equipment
Be Nice to the Engine
Sound System
Mast is for Sailing not for Playing
Close Windows when Sailing Don’t Forget the Papers/Cables/Hoses
Red Wine - Red Deck
Refueling
Thanks
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Weather
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Customs & Immigration
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Time Zone
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Electricity & Music10
Internet 11
Cell Phones
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Swimming & Snorkelling
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Safety
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Hospital
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Sea Sickness
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Money
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Yacht Insurance
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Personal Insurance 15
ARRIVAL AT THE YACHT WEEK
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For those Arriving at Split Airport 17
Arrival at the Marina17
For Bookers
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For In-Crew Skippers
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How does Check-In Work?
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Check-Out
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TYW Wristbands
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Luggage
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Access to the Yachts
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Shopping/Provisions
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INTRODUCTION
Hello Yacht Weekers,
Welcome to TYW Croatia! Week 24 is all about setting a benchmark
for the rest of the summer, so we hope you are excited as we are as to
what you are about to embark on.
Ahead of you is a week in Dalmatian Paradise and this Arrival
Document will explain all you need to know, including the route, tips
on packing, life on board a yacht and a whole lot more. So make
yourself comfortable, kick your feet up and have a thorough read...
TYW is approaching fast!
Do skorog videnja,
The Yacht Week Team
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BEFORE THE YACHT WEEK
CREW LIST
Please make sure that you have filled out your crew list in your booking. Not only is it a legal
requirement, but you will also encounter problems with your yacht insurance if it is not accurately
completed. Login to your booking and just add the friends you want on your crew from Facebook.
WHAT TO PACK - GENERAL
We strongly urge that you pack in a soft duffel-type bag that can be compressed. You will need
to store the bag in a small closet in your cabin. Hard, wheeled bags take up a lot of room in your
cabin – it is possible to fit them, but not recommended.
- During the day, you only need bathing suits and t-shirts. Flips-flops and sandals are fine for every
occasion. There are a few chances for moderate hikes and walking in towns during the day, so
sneakers are an option.
- At night, it is time to show some class. Buttoned shirts are required to get into most of the
clubs.
- Sunglasses and a hat are essential.
- Bring a beach towel. A bath towel is provided on your yacht, but you will want to keep the
beach towel and bath towel separate. One thing to know about Croatia: sand beaches are rare
and most are rocky.
- Many people bring a disposable underwater camera to photograph the coral and the fish. Snorkeling gear and fins are provided on the yacht.
- Most of the yacht stereos will accept an auxiliary cable. For those that don’t, an iPod FM transmitter is a good alternative. There is no way of knowing what sort of stereo your yacht has so
bring both.
- Bring a high factor sunscreen. All the yachts have biminis (a sun cover in the seating area on
the deck), so there is plenty of shaded area, but you will need sunscreen because the sun reflects
strongly off the water.
- Save your fancy dress for Friday’s Regatta. Impress the judges with a brilliant team costume.
- For the rest of the week follow TYW’s Three C’s of Fashion: Cool, Casual, Classy.
WHAT TO PACK - SPECIFICALLY LADIES
We often get asked for a woman’s perspective on packing, so here is a consensus from those who
have travelled on our previous TYW’s in Europe:
- Super casual by day, but smart casual by night.
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- Bathing suits and cover ups for the day.
- Some shorts and t-shirts for walking around.
- During the night take a chance to strut your stuff. Most of our night venues are smart casual.
- Only flip-flops are needed for the day, but a classy pair of flats will be a great idea for the nightime. Leave the high heels at home!
- Leave the hair dryer at home - you will only be able to plug it in if your yacht is connected to the
mains electricity in a marina.
- Don’t over-pack.
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WELCOME
Welcome to Croatia - one of the most popular up-and-coming tourist destinations in the world.
From clear waters to beautiful coastlines, Croatia’s landscape is a true wonder. Lose yourself in
the ancient palace of Split, hidden beaches of Vis and sophisticated nightlife of Hvar. Follow the
suggested Croatian route to see a combination of islands, towns, rolling hills, vineyards, natural bays
and the best places to dance under the stars.
WEATHER
Resting on the Adriatic Sea, Croatia comes with a typically amazing Mediterranean climate, which
means hot, dry summers. Daytime summer temperatures hover around the 30°C (86°F). The average
sea temperature is 25°C (77°F), so prepare yourself for some quality time in the water.
CUSTOMS & IMMIGRATION
A valid passport is necessary to enter Croatia, with an expiration date that must be no earlier than
6 months after the end of your trip. If you are not a EU citizen, please check with your consulate
about travel requirements to the EU.
TIME ZONE
Central European Summer Time (GMT +2:00).
ELECTRICITY & MUSIC
All yachts have a car radio with CD-player and speakers installed. Some are fitted with an auxiliary
line-in, but it is worth bringing an FM-transmitter for your portable music player as well as CD’s if it
doesn’t have a line-in.
Power on board is 12V with a cigarette plug outlet, which is charged via the engine generator or a
connection to the land grid. There is usually a 230V C or F-type outlet on board as well, but it only
supplies power when you are connected to the land grid when in the harbors. This means that it
is only possible to power appliances such as cell phone chargers and hair dryers when you are in a
marina with a power connection.
If you really need 230V power when you are not berthed in a marina with a power connection, you
can bring a DC/AC inverter. You will need to use an inverter and adapter. Inverters are similar to
what is used in a car cigarette lighter. These should be purchased before coming on the yacht.
INTERNET
Kastela, Seget and ACI Split have WiFi in close proximity to the marina. Most town stops have easily
accessable WiFi, but access will be sparse at other locations. It is possible to rent WiFi dongles at the
marina for use during the trip.
CELL PHONES
Your cell phone may work in the Adriatic. Check with your service provider for coverage. It is possible to rent cell phones at the marina for use during the trip.
SWIMMING & SNORKELING
The waters tend to be calm, but you must always use caution when swimming in the ocean and do
so at your own risk. Be very careful to never touch the sea urchins.
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SAFETY
The Mediterranean is generally very safe. Most guests have found it unnecessary to lock away items,
but locks are available and the yacht can be locked to protect valuable belongings if you wish. In an
emergency, we have means to contact authorities and the coast guard to quickly address any issues.
The islands are very close together and we are never far from land or other yachts if we need to
seek assistance.
HOSPITAL
KBC Split
21000, Split, Croatia
+385 21 390 444
SEA SICKNESS
The waters are normally calm in the summer, but we cannot control the weather. Only the very
sensitive are at risk of sea-sickness, but some people like to bring remedies just in case. Previous
passengers have used a special adhesive patch that you can wear behind your ear (it is about
the size of a small coin and available by prescription, see www.transdermscop.com). Others have
bought sea bands (small wrist bands with a pressure point that stops nausea) or ginger capsules at a
pharmacy. You can also bring Dramamine, although it is known to cause drowsiness.
MONEY
The local currency is the Kuna. As a general rule - cash is king, particularly on the islands. Visa and
MasterCard are also accepted in most places. There will be some additional modest, but mandatory,
payments required during the trip, including: mooring fees, hooking-up to mainland electricity, refilling fresh water tanks, refuelling and taxi-boat charges. Guests on each yacht will also be required
to provide a security deposit to the charter company in case there is any damage to the yacht
beyond normal wear and tear.
YACHT INSURANCE
The yacht insurance is issued by the charter company and is a hull insurance. The insurance covers
damages to the yacht which exceed the deposit amount. Insurance papers should be stored with
the yacht documents and should be with the guests at all times when on the yacht. Damages to the
yacht that are less than the value of the deposit will be deducted from your deposit, unless they are
due to the general wear and tear of the yacht.
Login to your booking to see the deposit amount HERE.
The cost of damages within the deposit amount will either be covered by you as the guest or your
skipper depending on how the damage was caused. See examples of potential situations:
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EXAMPLE 1: A member of the crew/guest turns on the fridge without notifying the skipper, which
EXAMPLE 5: If the yacht’s dinghy or fender is lost during the week and there is confusion regarding
leads to damaged/drained batteries that need to be replaced. The cost will be covered by the crew/
guests.
who lost it, ALL crew members share the cost of the loss.
EXAMPLE 2: A member of the crew/guest uses the dinghy. The dinghy is lost or stolen while under
responsibility of the guest. The cost of a new dinghy with or without outboard engine will be paid
by the crew/guest.
EXAMPLE 3: A guest on board the yacht clogs the toilet with toilet paper. The cost of the repair is
the crew’s responsibility if the skipper has informed the crew not to do this.
EXAMPLE 4: There is a small scratch on the yacht caused by hitting the marina wall when mooring
up. The skipper would cover the cost of the damage.
It is a good idea for all crew members to agree that the whole group will absorb equal parts of the
damage if no one individual is accountable. see the examples below.
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IN THE CASE OF AN ACCIDENT the skipper must call the yachting company and nearest harbour
master’s office (the yachting company provides the phone numbers) to make a report.
IF IT IS THE FAULT OF A THIRD PARTY then insurance will cover damages.
A document should be signed within the group in case the deposit is withheld. The financial
responsibility shall be equal among the crew; the skipper shall not cover it himself unless he is a
professional skipper, which you have requested specifically.
PERSONAL INSURANCE
By booking with us, you are not covered by a personal travel insurance policy. It is your responsibility
to buy personal travel insurance for the duration of your trip. Please make sure that it covers
activities such as sailing. We highly recommend that all guests purchase such a policy.
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ARRIVAL AT THE YACHT WEEK
FOR THOSE ARRIVING AT SPLIT AIRPORT
Upon arrival at Split Airport there will be TYW Staff outside the exit to show you how best to get
to your marina - please check your booking to find out where this is. TYW has arranged optional
minivan transfers at discounted rates to and from the marinas at peak hours of the day, which we
would recommend since there are few taxis during busy periods. Please be aware, some other transfer companies say they are TYW transfers, but we do not recommend using them. Look for the TYW
symbol on the side of the van if you are ever in doubt.
Transfer arranged by TYW is optional and if you wish to use it we ask that you fill out your arrival
and departure details in your booking.
COST OF TYW TRANSFER:
ACI Split Marina (29km) - 90kn per person
Kastela Marina (15km) - 70kn per person
Seget Marina (11km) - 70kn per person
ARRIVAL AT THE MARINA
Please aim to arrive at the marina around 3pm and look out for The Yacht Week check-in desk.
Staff will take you through the check-in procedure and introduce you to your skipper and hostess if
you have one. If you arrive earlier grab a seat at a local bar and relax! Remember to keep an eye on
your luggage unless specifically told that it will be put into storage. We recommend doing your food
shopping as late as possible as there are not many shaded areas in the marinas to leave food. You
will have access to your yacht by 6pm or earlier when you can load your luggage, stock your food
and drinks and be given a detailed orientation about living on a yacht by the skipper and marina
staff. It will feel like home right away and your skipper will be there to help you out if you have any
questions.
FOR BOOKERS
When you arrive at the marina you will be introduced to your skipper by TYW staff and they will
take you through the check-in procedure. The skipper will then take the booker to the appropriate
yachting agency, where you will have to present all paperwork, crew passports and your deposit. We
also invite you to the skipper meeting at 3pm to learn more about the week ahead.
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Check-in time for the yachts on Saturday is from 2pm to 6pm, but may be completed earlier for
some yachts depending on when the boat is cleaned and made ready. Check-in must be completed
before sunset, otherwise it will be done the following morning, but you can still sleep on the yacht.
Yachts will leave between 4pm and 6pm.
FOR IN-CREW SKIPPERS
All TYW and in-crew skippers as well as bookers will have a skipper meeting at 3pm on Saturday. It is very important all skippers attended this meeting as it will outline the plan for the week,
procedures and best practices. There will also be skipper meetings throughout the week for route
updates.
HOW DOES CHECK-IN WORK?
Only the skipper and booker do the actual check-in. If you have a professional skipper then the
booker should go with them in order to pay the deposit*.
At the registration:
- A deposit is handed over of €1000-2500 depending on the yacht*. Cash, Visa and MasterCard are
accepted. An ATM is available in the marina. The deposit amount will be returned to you on checkout day, barring any breaches of the contract between you and the charter company.
- Skipper license and VHF license are verified along with passports of the whole crew. Remember to
bring original copies!
*Login to your booking to see your deposit amount.
CHECK-OUT
Check-out is done Friday night or Saturday morning at the end of the week. All yachts have to be
back at the marina by 6pm at the latest on Friday. You have to leave your yacht at 9am on Saturday,
but you are free to leave earlier as the check-out can be done on the Friday night.
TYW WRISTBANDS
TYW wristband gains you access to all the exclusive TYW events throughout the week. They must
be purchased before the event and can be added through your booking. Please look after yours, if
you lose it you will have to buy a new one.
The wristband includes entrance to:
- Opening Party
- Outdoor party in Fort George on Vis, Vis Island
- Beach Club Aquarius in Komiza, Vis Island
- Carpe Diem Bar day party in Hvar
- Discount after beach party at Carpe Diem Beach in Hvar
- Kiva Bar in Hvar
- Regatta Party at Vanilla in Split
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LUGGAGE SHOPPING/PROVISIONS
Ask us where to leave your luggage if you don’t want to carry it around the whole day. The Yacht
Week staff does not take responsibility for any lost luggage or items.
We recommend that everyone goes to a supermarket to stock up with food before heading out.
The Yacht Week staff will explain how to find it. Don’t go shopping too early. Your food will get
really hot and there is nowhere to store it until your yacht is ready. Go to shopping 1 hour before
boarding your yacht. We recommend buying food for five breakfasts, five lunches, two dinners, and
as many snacks and drinks as posssible. Aim to drink at least one bottle of fresh water per person
per day. There will also be small mini-markets on most islands for you to buy more food and drinks,
so don’t worry!
ACCESS TO THE YACHTS
Please do not go near the yachts until your skipper says the yacht is ready. The yacht charter
company will inform the skipper when it is ready and do a check-in on the yacht after which the
skipper can bring the crew to the yacht. This will typically happen between 5-6pm, so relax in a bar
until then.
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THE ROUTE SUMMARY
GENERAL TIPS
- Weather forecast every 15 minutes: VHF Channel 67.
- Emergencies: VHF Channel 16.
- Sunrise will be approximately 5:15am and sunset will be approximately
8:30pm.
PROVISIONS
As we sail and need more provisions, there are markets in most stopping
points, but the best places are Vis, Hvar, Palmizana, Komiza and Scedro.
THE ROUTE
Day 1 (Saturday) - Trogir
Day 2 (Sunday) - Vis
Day 3 (Monday) - Komiza
Day 4 (Tuesday) - Scedro
Day 5 (Wednesday) - Hvar
Day 6 (Thursday) - Hvar
Day 7 (Friday) - Starting Marina
Day 8 (Saturday) - Homeward Bound
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DAY 1 (SATURDAY) – TROGIR
DAYS 2 (SUNDAY) – VIS
Saturday is check-in day on TYW. When you arrive at your marina (check your booking to see what
marina you are in), you will find TYW staff to help you through the check-in process. We know it’s
tough, but try your hardest to hold in your excitement. Once check-in is completed, we sail to Trogir
for the evening. Enjoy dinner at one of the many restaurants on the riva or in the medieval town
and then head to Padre Bar for the TYW opening party. TYW is an amazing time made possible by
you, the people attending, so be sure to meet as many as possible!
The town of Vis has a long promenade with a number of good restaurants offering fresh fish and
lobster. Rent some scooters and spend the day weaving through the hills and valleys. Don’t forget to
pick up a map as Vis has multiple hidden beaches, vineyards, an old RAF airfield and even a cricket
pitch! Start the evening off with sunset cocktails at Fort George before heading back into town for
dinner. The real party starts just before midnight at Fort George, a 200 year old British fortification
overlooking Vis harbour, and continues into the early hours.
RECOMMENDED RESTAURANTS:
RECOMMENDED RESTAURANTS:
Frankie - Setnica, Donji Seget - +38521880562
A 1km walk from the riva, these guys have the best seafood in Trogir.
Konoba TRS - Matije Gupca 14, Trogir - +38521796956
Try their signature braised lamb.
Lola Konoba - Matije Gupca 12, Vis - +385958497932
Set in a beautiful garden is just a small part of the excellence that makes the restaurant a great
place.
Villa Kaliopa - Vladimira Nazora 32, Vis - +385912711755
Also set in a walled garden, this place has no menu so pay attention to the server when they speak.
DAY 3 (MONDAY) – KOMIZA
Untouched and charming Komiza is a small fishing village located on the western side of Vis
island. It’s picturesque houses and beautiful front are filled with small boutiques, great ice cream
and restaurants. Most of the yachts will stay at anchor here and take a taxi boat to the pier in the
evening. Around the corner from the village you will find Aquarius beach club for an nighttime
open-air party right by the water.
RECOMMENDED RESTAURANTS:
Jastozera - Komiza - +38521713859
Perched right over the water, you can drive into the restaurant with your tender.
Darko - Komiza - +38521715034
Darko’s promises the best rostilj (barbecue) on Vis. Say hello to the native donkeys!
DAY 4 (TUESDAY) – SCEDRO
There are a number of natural bays to choose from, depending on the weather and wind directions.
Scedro is a gorgeous natural bay between Hvar and Vis. Take a break from the hustle and bustle of
life in this incredible location. Here we raft all the yachts together in traditional Yacht Week style so
that you can swim and enjoy the nature of Croatia. This evening is very spontaneous and often ends
in late night parties on the yachts.
RECOMMENDED RESTAURANTS:
There are only 3 restaurants in this natural bay and you can’t go wrong with any of them!
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DAY 5 & 6 (WEDNESDAY & THURSDAY) – HVAR
The St. Tropez of Croatia! You have probably already heard of Hvar as it’s the most famous place
along the Croatian coast. The marble front is filled with boutiques, bars, restaurants and cafes.
Yachts are either moored in Palmizana Marina right outside Hvar on a small island or in the town
itself. As this is a very popular place it’s recommended to arrive early to get a mooring spot. Hvar is a
two-day stop over. Day 1, make sure you get to Hula Hula bar for the sunset party. After Hula Hula
follow the TYW crowd as we make moves to Kiva Bar. We seize Day 2 for a full day of Carpe Diem.
Arrive to Hvar early for an amazing lunch before a day party at the world-renowned Carpe Diem
Bar. Once the day bar closes, get a good meal because we party all night long at Carpe Diem Beach
Club on nearby Stipanska Island.
RECOMMENDED RESTAURANTS:
Laganini - Palmizana Island, Hvar - +38521744905
The most idyllic and chilled bar you will come across, it’s worth the short walk across Palmizana.
Zori - Palmizana Island, Hvar - +38521744904
The setting is dreamy and the restaurant itself is very stylish overlooking a serene bay.
Gariful - Hvar - +38521742999
Exclusive fish restaurant on the Hvar riva.
Dalmatino - Hvar - +385915293121
Excellent fresh seafood particularly the black gnocchi, fish soup and tuna steaks.
DAY 7 (FRIDAY) - REGATTA DAY
Friday is Regatta Day at TYW. By now you should be good enough to help your
skipper like a top race crew. Show us what you’ve got!
The regatta winners are chosen based on:
- Sailing time
- Atmosphere on board
- Clothing and decorations
The regatta winners will be announced at the Regatta Party in Split at Vanilla
Night Club. Check-out can be done tonight, but the yachts must be vacated by
9am on Saturday morning.
DAY 8 (SATURDAY) - HOMEWARD BOUND
We’ve set a modest goal of giving you the week of your lives and we hope
we’ve achieved it! Please be sure to compelete our Feedback Form before you
leave. TYW Transfers and private taxis will be available from the early hours.
Yachts must be vacated by 9am.
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SKIPPER INFORMATION
SKIPPER’S ADVICE
Here is some practical advice that in-crew skippers might find valuable. Please also make sure you
attend the skipper and booker meeting at check-in and throughout the week.
MUSIC WARNING
Due to problems with yachts playing loud music, local authorities have decided to fine and/or
ban yachts that make too much noise from harbours. All music must be off by 10pm.
This is because all the local authorities have told us: We love The Yacht Week, you are more
than welcome, BUT if people play loud music in public harbours at night you will not be
welcome back. So please comply with these rules to ensure the locals are happy and we are
welcome back!
YACHT DOCUMENTS
The yacht documents are original documents. This means that you will have a big problem if they
disappear. Do not forget them at harbour offices. You probably won’t have to use them during the
week so leave them inside your chart table.
USE LOTS OF ANCHOR CHAIN
Bottom grip can vary in the Mediterranean. Use as much anchor chain as possible. Our
recommendation is to use a minimum of 3 times the depth. Example: 10m deep, use 30m chain.
Always keep the engine running when you maneuver the windlass.
DON’T BE LATE
At this time of year, we are in the high season for Croatia and in many places you have to get in
early if you want a spot in a marina or natural bay. It’s not possible to give an exact time when you
need to arrive, but as a rule of thumb it’s good to arrive before 4pm.
CHECK WATER TANK LEVELS
Without water on board things will get complicated. Check the water levels on a regular basis. If
you run out of water you have to turn OFF the freshwater pump, it will be damaged if run dry. Give
the crew some advice on how to keep the water consumption as low as possible.
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TOILET PROBLEMS
DON’T FORGET THE PAPERS/CABLES/HOSES
Please make sure the crew know not to put paper down the toilets. The charge for unblocking a
toilet is €150.
When you leave a marina, remember to pick up your yacht papers from the marina offices when
you pay the bill and to take back any electricity cables or water hoses you might have on the pier/
quay. Otherwise you will have to go back and pick them up.
DON’T LOSE THE DINGHY (TENDER BOAT)
In some marinas there will be la lot of dinghies floating around. Be sure to know which is yours and
be sure to look after it.
RED WINE - RED DECK
TOWING YOUR DINGHY
REFUELING
Don’t tow the tender with the outboard engine mounted on, especially if it is 4-stroke engine (it can
be flipped and sea water can drain the engine).
You will need to return the yacht fully refueled on the final day. There are many options on where
you can fill up. Ask around and someone will be able to tell you.
LOST FENDERS AND EQUIPMENT
The most common reason for the yachting companies charging a crew is for lost equipment. Keep
an eye on your equipment and make sure that everyone on the yacht understands that a lost fender,
for example, can cost €50-150 depending on the size of the yacht.
BE NICE TO THE ENGINE
Don’t run the engine above the recommended RPM when you use it! Ask what the
recommendation is for the engine is when you are given your check-in walkthrough.
SOUND SYSTEM
Be careful with the red wine since it can leave dark stains on the deck!
THANKS
Thank you for taking the time to read this. Remember, TYW staff and skippers are always there to
help, give tips on things to do, restaurants to eat at and great bars to enjoy a cocktail or two in - so
don’t be afraid to ask.
We hope you have the week of your lives!
THE YACHT WEEK TEAM
Don’t blow the speakers on the yacht. Start the stereo with your crew and test to see what a
reasonable maximum level on the stereo is. As soon as you agree on a level (i.e. “these go to
eleven...”) it’s easy to tell everyone to not exceed it.
MAST IS FOR SAILING NOT FOR PLAYING
In previous years there has been some personal and yacht damages due to people climbing and
jumping from the mast. If you fall it can end pretty badly. Be careful with yourself and the yacht.
CLOSE WINDOWS WHEN SAILING
If you forget, ropes might get stuck on the deck and tear off the windows. Also water can get in.
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The Yacht Week® brand and concept is owned by European Travel Ventures
– a limited private company based in London, United Kingdom.
THE YACHT WEEK – EUROPEAN TRAVEL VENTURES – Rainmaking Loft, International House, 1 St Katharine’s Way, London,
E1W 1UN, United Kingdom
T +44(0)1315164542
E [email protected]
W www.theyachtweek.com