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A B U S I N E S S I N F O P U B L I C AT I O N P E N T O P A P E R M A G A Z I N E W I N T E R 2 0 1 5 PACKAGING LIGHTING PREDICTIONS Ampac launches new tamper-evident packaging brand in UK The revolution in office and task lighting gathers pace. Our experts highlight the big trends for 2015. PAGE 15 PAGE 18 PAGE 20 PAPERWORLD SPRINGFAIR Stand B21 - Hall 3.0 Stand F81 - Hall 4 31st January - 3rd February 2015 1st February - 5th February 2015 Frankfurt NEC Birmingham FOR INTERNATIONAL ENQUIRIES PLEASE CONTACT: + (852) 28577202 [email protected] FOR UK ENQUIRIES PLEASE CONTACT: + (44) 01202 339960 [email protected] FIND US ON WWW.PUKKA-PADS.CO.UK ALTERNATIVELY TWITTER, FACEBOOK & INSTAGRAM ISSN 2055-5105 (Print) ISSN 2055-5113 (Online) BULLETIN PEN TO PAPER MAGAZINE WINTER 2015 CONTENTS 03 Bulletin What’s new in stationery and office products 11 Scanning Scanning grows across the board 12 Innovations A selection of new must-have office essentials 15 P ackaging Ampac brings the KeepSafe brand to the office 16 P aperworld 2015 What to see in Frankfurt from 31 January to 3 February 2015 18 Lighting Savings aplenty as LEDs become the lighting of choice Report writes off growth in the stationery market According to Stationery (Personal & Office), a new Market Report from business intelligence provider Key Note, the UK market for stationery products exhibited a year-on-year contraction of 0.5% in 2013. The market is currently experiencing a period of longterm decline, with consumption falling across the corporate, public and consumer sectors as digital services replace ever more tasks previously undertaken with the use of stationery items. With massive demand for business software solutions and electronic storage in the corporate sector, rising uptake of electronic communications in the consumer market and the implementation of ‘Digital by Default’ in the public sector, the market for stationery products has continued to shrink over the last few years. Nevertheless, certain sectors have remained resilient. The giftware market has been the strongest segment in the stationery market, with new, innovative products featuring vibrant designs driving considerable growth. Other high-growth areas include premium products; cheaper, disposable items; and highly sustainable and/or recyclable products and solutions. With the ongoing computerisation of the corporate and social space, the UK stationery market is expected to continue its downwards spiral over the next few years. However, Key Note is predicting a return to growth from 2017, albeit at a relatively low rate, as manufacturers and resellers realign supply with demand and the UK economy improves. www.keynote.co.uk 20 O pinion What’s in store for 2015 – our experts share their thoughts You can read Pen To Paper online at: www.binfo.co.uk Editor: James Goulding · 07803 087228 · [email protected] Advertising Director: Ethan White · 01732 759725 · [email protected] Publishing Director: Neil Trim · 01732 759725 · [email protected] Group Sales Manager: Martin Jenner-Hall · 07824 552116 · [email protected] Social Media Manager: John Peters · 07711 204011 · [email protected] Pen To Paper is a supplement of Business Info Magazine. It is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT Tel: 01732 759725. Email: [email protected] No part of Pen To Paper can be reproduced without prior written permission of the publisher. © 2015 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards. The paper is made from Elementary Chlorine Free (ECF) pulp, which is sourced from sustainable, properly managed forestation. office* voted Best PA Event of 2014! office*, the UK’s biggest dedicated annual event for PAs, EAs, VAs, secretaries, office managers and executive support professionals, has been crowned ‘Best PA Industry Event’ 2014. It won the popular vote at pa-assist.com’s Members’ Voice Awards. Having already won widespread support from across the UK’s PA and office manager community, with 86% of surveyed visitors rating the 2014 show as excellent/good, office* can now count many of pa-assist.com’s members amongst its legion of fans. The next edition of office* will take place at Olympia Central, London on 13-14 October 2015. www.officeshow.co.uk Steelcase taking major steps forward PEN TO PAPER – GET YOUR FREE COPY Pen To Paper is FREE. To make sure you get every issue FREE, as soon as it is published, just visit www.binfo.co.uk, click the ‘FREE MAG’ button and add your details to our mailing list. FOLLOW US: @BinfoMag www.binfo.co.uk www.facebook.com/BinfoMag Steelcase’s 2014 Corporate Sustainability Report shows the firm making continued progress toward the goal of a 25% reduction in its environmental footprint by 2020. Highlights include end-of-use strategies that diverted 50 million pounds of unused furniture from landfill in the U.S. last year and the reclamation of over 26,000 workstations in Europe over the last six years. The company has also expanded its renewable energy investments to 100% of global electricity use and initiated a one-of-a-kind supplier program to promote investment in renewable energy by offering suppliers Steelcase’s discounted rate. It also reported a 20% increase in total giving by Steelcase and the Steelcase Foundation, donating a combined total of approximately £4.2 million to communities and organisations. www.steelcase.com Wi n ter 2 0 1 5 | P 2 P M a ga z in e | 03 Mail Lite ® Protective Mailers l Better Cushioning l Longer Lasting Protection l Reduced Packaging Cost l Higher Performance than Non-Barrier Bubble l Quality Appearance The difference is in The thedifference barrier! is in the barrier AirCap® Air retention barrier seal Retains cushioning thickness Non-Barrier Bubble Air loss Loses cushioning thickness Email: [email protected] 04 | P 2 P Ma ga zi ne | Aut umn 2014 www.sealedairprotects.eu 01732 759725 BULLETIN 3Doodler world’s most popular 3D printing device Paper-Oh launches in the UK Hartley & Marks, the power behind the iconic Paperblanks brand, which has an ever growing worldwide dedicated fan base, has expanded its product range to include a new range of notebooks called Paper-Oh. A collaborative effort between designers Nadine Werner and Wade Berridge, Paper-Oh is aimed at graphic designers, architects and doodlers. It expands upon the firm’s long history of publishing and bookbinding, resulting in a product that is both functional and aesthetically pleasing. The brand, which has been in development for several years, has recently been trialled in Germany and is now ready to be launched to the UK market. Sarah White, European Marketing & PR Manager at Hartley & Marks, said: “Everything we create is the result of our passion for the art of bookbinding and our desire to push the limits of what people expect from a notebook.” www.paper-oh.com Note-taking on the go Perfect for taking notes on the go, the colourful, compact NoteShel is a portable Post-it Note holder and pen. It holds up to 90 3 x 5-inch sticky notes and comes with a refillable ballpoint pen secured to the NoteShel by small, discrete magnets. A protective casing available in green, purple, blue, orange or pink keeps the sticky notes securely in place. www.noteshel.com 3Doodler, the world’s first 3D printing pen, has shipped more than 100,000 units in the last 11 months, making it the world’s most popular 3D printing device. The pen enables designers, hobbyists, teachers and architects to draw in the air and supports both freestyle 3D sketching and the tracing of shapes from templates that can be used to make larger architectural structures. 3Doodler can be used with ABS and PLA plastics in a range of 46 colours including the new shades Radioactive Yellow, Cotton Candy Pink, Café au Lait and Clearly Yellow and Clearly Black. There is also a growing choice of accessories, including a 3Doodler stand; a nozzle set that lets you extrude plastic in completely new shapes and sizes; and a foot pedal for hands-free operation. www.the3doodler.com Sponsors announced for 2015 National Stationery Week Leading brands Sheaffer, Maped Helix, Dodo-Pad, Kokuyo, Zebra and Nu: Notebooks have been revealed as the sponsors of the 2015 National Stationery Week and Get Britain Writing campaign, which runs from Monday 27 April to Sunday 3 May 2015. Organised by the London Stationery Show, National Stationery Week is a celebration of the written word and all things stationery, which in 2014 reached over 20 million consumers with the message that writing by hand is important and still has a vital role to play in personal communications. The third day of National Stationery Week 2015, Wednesday 29 April 2015, has been designated World Stationery Day. www.nationalstationeryweek.com New DoDo pad a real to do Adding to its already impressive range of diaries, organisers and planners, the fun new To DoDo Weekly Reminder List Pad by Dodo Pad has been designed to help maximise output by managing both daily and weekly tasks. Small but perfectly formed, with 52 pages for each week of the year and seven daily spaces for those jobs that simply cannot be left for another day, the To DoDo list pad also includes tick boxes. www.dodopad.com VE Day tops most memorable date poll A survey conducted to mark National Diary Week (10-16 November 2014) revealed that VE Day (8 May 1945) is Britain’s most important date, ahead of the Battle of Hastings in 1066 and women being granted the vote in 1918. The memorable dates survey was carried out to mark National Diary Week, organised by Collins Debden and supported by Ryman, Staples and Amazon. Julie Lynch, Sales and Marketing Director www.binfo.co.uk at Collins Diaries, said: “National Diary Week is all about celebrating the paper diary and recognising that technology, while fantastic, can’t replace some time-honoured traditions. The top 10 most memorable dates reflect that ethos and show that Brits are keen to remember and celebrate our rich history.” The Top 10 list in full is: 1. VE Day, 1945 (26.4%) 2. Battle of Hastings, 1066 (25.2%) 3. Women get the vote, 1918 (10.5%) 4. Great Britain declares war on Germany, 1914 (10.2%) 5. Q ueen Elizabeth II’s coronation, 1953 (8.8%) 6. London 2012 opening ceremony (6.6%) 7. William and Kate’s wedding, 2011 (5.3%) 8=. Armistice Day, 1918 (0.8%) 8=. England win World Cup, 1966 (0.8%) 10. Opening of Shakespeare’s Globe Theatre, 1599 (0.7%) www.collinsdebden.co.uk Wi n ter 20 1 5 | P2 P Ma ga z i ne | 05 BULLETIN Storage with endless possibilities Shelfstore’s Design Wizard tool at www.shelfstore.co.uk enables users to order shelving, cabinets and bookcases with doors, drawers, desks and more, offering flexible storage solutions and limitless design opportunities. Constructed from natural solid wood, finely sanded and varnished, the shelving comes in six depths and seven widths, to match uprights in eight heights and six depths. Using a unique support method, a 60cm deep x 80cm wide shelf will carry an impressive 100kg. IP-based video telephone Designed for business users, Maxwell 10 is Gigaset Pro’s first IP-based video telephone with a touchscreen display. Running on Android 4.2.2, it offers the core call management features of the Gigaset range with access to a range of Android applications via Google Playstore. Ideal for meeting rooms, it comes with a front-facing HD camera (720p), an integrated microphone, three speakers (one bass and two tweeters) and HD audio to reduce delays and echoes. A range of connectivity options, including Bluetooth, HDMI, USB, Wi-Fi and Ethernet, can be used to connect additional loudspeakers, headsets, access control equipment and other external devices. www.gigaset.com/en Refined touchscreen gloves Disengaged employees cost UK £15bn Research by the Centre for Mental Health shows that presenteeism (at work physically but disengaged mentally) costs UK businesses £15bn per year. According to a recent IPSOS survey commissioned by Steelcase, only 11% of workers in open plan offices are engaged and inspired at work; 63% are disengaged and unmotivated; and 37% describe their workplace as ‘stressful’. Half (49%) of all offices in the UK are open plan and although most workers feel they are an appropriate space for them to work, many complained about a lack of privacy and unwanted distractions. The average worker is interrupted every three minutes and takes up to 23 minutes to return to the task in hand. In the UK, only 57% of the people surveyed said they could concentrate easily and only 50% are able to work without interruption. www.steelcase.co.uk A.T. CROSS completes the acquisition of Sheaffer A.T. Cross Company, a portfolio company of Clarion Capital Partners, has completed the purchase of Sheaffer, BIC’s fine writing instrument business. By leveraging the individual strengths of the Cross and Sheaffer fine writing brands, the company says it is well positioned to be a worldwide leader in the design, manufacture, marketing and sale of premium, high quality writing instruments. www.cross.com 06 | P 2 P Ma ga zi ne | Wi nt e r 2015 Mujjo, the brand that pioneered unrestricted touchscreen gloves, has just launched new versions with an updated elegant design. A leather strap crosses over a notch on the wrist where a matte black leather button provides a snap closure. The cuff boards are constructed of matching black leather and the palms feature anti-slip grip dots. A soft layer of integrated fleece lining provides a soft touch and feel to the sturdy and durable gloves. www.mujjo.com Secure wireless DECT headsets Plantronics, a pioneer in wearable technology, has announced that its CS500 and Savi 700 Series DECT wireless headsets are certified to the latest security standards of the DECT Forum. The DECT Forum is an industry group focused on developing and improving DECT wireless technology. By incorporating its latest recommendations on enhanced security, Plantronics continues to lead headset technology with both functionality and security. Security certified CS500 Series headsets feature a wireless range of up to 120 metres, a streamlined design and improved performance, plus the reliable hands-free productivity that has made the CS family a Plantronics best-seller for nearly a decade. The certified Savi 700 Series wireless headsets boast multi-device connectivity and a diverse range of wearing options. Users can enjoy a wireless range of up to 120 metres, while managing desk phone, PC and mobile phone calls. www.plantronics. com/uk 01732 759725 p e n .. . New from s t h Brig Ballpoint Pens Add a bit of colour to your paper with the new Z-Grip Funky Brights ballpoint pens! h-scre A va b ila uc en to Available in 3 fun animal print designs! b le ours el col arr stylus Expandable LOW VISCOSITY INK er s moot h s up Smoother ink for an effortless writing experience... For more information visit us at www.zebrapen.co.uk. Or find us on social media.. fb.com/ZebraPenUK @ZebraPenUK BULLETIN Smart vending solutions State-of-the-art vending machines fitted with the world’s most advanced telemetry technology are set to save office facilities managers up to 80% of costs on current engineering interventions, according to vending equipment supply company Smart Vend Solutions. The use of telemetry represents a significant time and cost saving for operators, as it removes the need for both manual repairs and restocking requests, potentially reducing the average number of costly engineering call-outs per year from three to one. New software and hardware developed by Rheavendors links each machine to a centralised ‘always on’ IP communications system. This automatically feeds information on usage, maintenance, potential mechanical failures and reverse calculated stock levels to machine provider Smart Vend Solutions’ external operations management database. The .On software is able to correlate the amount of coffee beans ordered with the precise amount dispensed, before automatically scheduling a pre-emptive delivery, while also instantly relaying any maintenance issues. Pre-emptive delivery ordering, which balances sales versus stock levels, is designed to ensure machines never run out of coffee, milk or cups, significantly reducing machine downtime. www.smartvendsolutions.com SMART kapp has arrived Steljes has announced the launch of SMART kapp, a digital capture board that enables users to capture, save and share ideas. SMART kapp from SMART Technologies is a revolutionary alternative to the traditional dry-erase board. Working with an app that allows smartphones and tablets to be paired with the SMART kapp board, content is easily captured, saved (as high resolution images or PDFs) and shared. As content is written on the board, it appears in real-time on the paired device and can be shared instantly with up to five users via the app’s live websharing feature. Quick and easy to install, it requires no IT integration and plugs into a standard power outlet. www.smart-kapp.co.uk A practical design Crafted from high quality vegetable-tanned leather, the Leather Wallet Case for iPhone 6 provides protection and a convenient card holder for two or three cards. Openings for volume rockers, headphone jack and lightning connector give you access to all phone functions without the need to remove the protective cover. The Leather Wallet Case for iPhone 6 is available in tan and black. www.mujjo.com 08 | P 2 P Ma ga zi ne | Wi nt e r 2015 Iron Mountain to sell shredding operations Iron Mountain has agreed to sell its international shredding operations in the United Kingdom, Ireland and Australia, including eight shredding plants and approximately 90 mobile shredding units, to Shred-it International. Iron Mountain and Shred-it will now work together to provide seamless support for shared customers in these regions. Iron Mountain has also announced that it is to acquire Canadian-based Securit Records Management Inc., an affiliate of Shred-it International ULC. www.ironmountain.co.uk Securikey unveils new website Securikey has launched a new website that provides visitors with speedy access to product, installation and lock programming information. One of the most advanced tools offered by the new website is the refined search filter, which allows products to be identified according to criteria specific for each range. For example in the safes category, visitors can specify the type of certificate; cash rating; locking options; height, width or depth; or even the number of shelves needed. The Securikey site adapts for easy viewing on mobile devices, such as smartphones or tablets, while a new interactive map enables visitors to locate their nearest stockist. www.securikey.co.uk Mobile franking machine cartridge lab European cartridge remanufacturer Totalpost Services Plc has developed a mobile franking machine cartridge laboratory that fits in a specialist suitcase and can be taken all over the world. The mobile laboratory includes a wide selection of Totalpost cartridges for Pitney Bowes and Neopost devices, franking machines and Totalpost’s own testing equipment. Production and Compliance Manager Bruce Lenton said: “The mobile lab enables us to go through real life cartridge scenarios and gives our customers a much better understanding of the products.” www.totalpost.com 01732 759725 Bellerbys College delivers a lesson in mail management with Neopost Bellerbys Educational Services operates four colleges for international students in the UK including a Brighton campus teaching students from over 120 different countries. Students can study a GCSE Pathway Programme, A level subjects or a Foundation Year course for university entry. They looked to Neopost for a quick and efficient solution to handle over 400 items of mail posted by the College each week. THE CH A LLE NGE T HE PRO C ES S TH E S OLU TION With 900 students and 450 staff, Bellerbys College in Brighton generates a lot of mail with over 400 items a week being posted. Andzelika Bendoraityte, the Reception Manager responsible for postal services explains, “Three staff are on reception at any one time and part of their responsibilities is to process the outgoing post. This includes mail from our finance department, student reports and certificates, so it’s important that these items are processed quickly and efficiently.” “We have been a Neopost customer for ten years, but at the end of the lease we decided to look at other suppliers, as part of best practice. However, Neopost had a lot of positive points in its favour. The account management we receive has always been very good and the servicing is excellent. If we place a service call an engineer is on site the same day or early the next day.” For folding and inserting, Neopost provided the DS-63 folder inserter which can fill up to 2,200 envelopes an hour and fold up to five documents in tri-fold format. The exclusive FlexFeed® feeder mechanism handles just about any insert size or type including A4, A5, leaflets, postcards or envelopes. The Neopost Load ‘N Go® feature automatically measures envelopes and enclosures, sets the folds to match and gets on with the job when the user presses start. To process outgoing post Bellerbys used a Neopost DS-60 folder inserter and a Neopost IS-430 franking machine. “They were both good machines, but we were coming to the end of the five year lease on the equipment, so it was time to review our options”, Andzelika confirms. After reviewing the market Bellerbys College decided to take a new lease on updated Neopost equipment. “Neopost came up with a tailored package for us that not only saved us money, but gave us brand new equipment. We appreciated that Neopost wanted to keep our business and that they were treating us as a valued customer and not taking us for granted because we had been with them for a long time.” For mail franking Neopost supplied the MailmarkTM ready IS-480 mailing system which eliminates the manual task of sorting mail by size, thickness, or weight. Envelopes of various sizes and formats can be loaded together into the self-aligning feeder, then by pressing start the IS-480 will automatically seal and frank envelopes at a rate of 150 letters per minute. “We chose the IS-480 as it comes with MailmarkTM technology, the latest generation of franking from Royal Mail. We can be sure that Mailmark offers us the lowest franking prices and will give us access to future Royal Mail services.” Andzelika Bendoraityte Bellerbys Reception Manager To find out more visit www.neopost.co.uk/binov or call 0800 731 1334 quoting binov. NEW THE BIG MINI: Mini format - maximum performance! ■ Our newest highlighter in a mini format: ideal for on the go, fits in to a small bag ■ Available in 5 brilliant and bright neon colours ■ Non-slip, ergonomic grip for comfortable and convenient highlighting ■ Especially suitable for children and teenagers www.edding.com SCANNING Capturing information in the digital age In its report The Digital Decade - Are You Ready? IDC states that between now and 2020, the amount of digital information created and replicated in the world will grow to almost 35 zetabytes. Today, we are managing more information than ever – according to Forrester Research, content volume is growing at a rate of 200% annually – and this means that the importance of creating efficient systems to handle this ever-increasing volume has never been greater. InfoTrends reports that document scanning and capture is common practice in many areas of business, where it is being used not only as a means to digitise paper but, with the aid of solutions, also as a sophisticated method of capturing information and automatically identifying and organising it. “Scanning, processing and storing documents electronically eliminates inefficiencies associated with paperwork,” said Neopost Operational Marketing Director Phil Hutchison. “It can speed up document retrieval, improve accuracy, streamline processes, ease compliance, enhance customer service and reduce paper use.” He added: “With the high cost of office space, many of our customers are digitising archives to free up document storage space. The largest are saving hundreds of thousands of pounds a year, but the great thing about scanning is that even small businesses have a lot to gain.” Sean Suematsu, European Document Scanning Solutions Director at Canon Europe, said: “Organisations are increasingly realising the benefits of moving towards a digitised office environment and are reaping the rewards as a result – from the time it saves employees by having easy and instant access to important documents, to the improved office productivity that it delivers. We’re seeing this positively impact the appetite for high speed business scanning. Our new imageFORMULA DR-F120 for example not only offers reliable, high-speed document capture, but also delivers the versatile functionality our customers are looking for at a very competitive price-point.” Document solutions deliver boost According to IDC, document solutions are delivering a boost to the CEMA (Central Europe and Middle East) imaging scanner market. The market intelligence firm’s latest Document Imaging Scanner Tracker shows a 2.7% quarter-on-quarter increase in shipments (Q1 2014). Market value increased by 11.4% in the same period to reach $139.2 million. Growth was mainly driven by demand for document solutions in key verticals such as finance (banking and insurance) and the public sector. Paper intensive environments often have high costs, errors and compliance issues... Speedy scanner Panasonic has launched two high speed scanners that can process paper of various thicknesses, from 20gsm to 413gsm, embossed ID cards, passports and more. With high speed duplex scanning, the KV-S1057C can scan 65 pages per minute whilst the KV-S1027C can scan 45 pages per minute. One hundred sheets can be placed on the automatic document feeder using a gate mechanism which avoids paper feed problems and skewing. The compact size of the scanner allows it to conveniently fit into small spaces, whilst a document feed specifically designed for IDs and passports makes it particularly suitable for hotel receptions. www.binfo.co.uk Research Analyst David Mühlbach said: “All CEMA document imaging scanner markets are far from saturation and growth is expected throughout the 2014-2018 forecast period. This growth will be driven primarily by the need to access business content in digital format anywhere and the growing adoption of document solutions.” KYOCERA adds to portfolio Capitalising on this growth opportunity, KYOCERA Document Solutions UK Ltd, best known for its range of printers and multifunctional products, has recently added six high-speed scanners to its portfolio. The company said that the PFU Fujitsu scanners will complement its document solutions offering, supporting its Managed Document Services (MDS) and cloud printing propositions, which streamline business processes, improve productivity and reduce operational costs. Paper-intensive environments often have high costs, errors, compliance issues and problems recreating old documents. Most document repository systems involve large investments in servers and equipment and many hours spent on implementation, maintenance and support. Technological advancements in scanning now integrate the cloud with scanning software and hardware and KYOCERA enables the move from physical to cloud storage by hosting storage in the cloud. Product Manager Sarah White said: “Scanning is key in helping organisations of every size make the initial move from the physical to the cloud. Our customers are focused on improving their document workflow whether scanning via an MFP, batch scanning to the cloud with a dedicated scanner or scanning to the cloud from a mobile environment. When integrated with our document solutions these scanners fully assist in document workflow.” www.idc.com, www.forrester.com, www.infotrends.com, www.neopost. co.uk, kyoceradocumentsolutions.co.uk, www.canon-europe.com, www.panasonic.com/uk Win t er 2015 | P2 P Ma ga z i ne | 11 INNOVATIONS What’s new The supplier exhibition at the Changing Times National Conference organised by Integra Office Solutions, the UK’s largest office products dealer buying group, showcased a wide range of must-have office products. Here are some P2P favourites. Oh JOY! Rexel JOY is a new range of colourful, durable and functional filing solutions, notebooks and desktop accessories, available in Lovely Lime, Pretty Pink, Perfect Purple or Blissful Blue. The JOY desktop accessories range includes premium quality scissors with corrosion-resistant blades and a comfortable ergonomic grip for effortless and easy cutting and a pencil cup which has an angled front for easy access to pens, pencils, markers and scissors. Other desktop essentials include a halfstrip stapler, which can staple up to 20 sheets at a time and opens fully for easy refilling; a tape dispenser; and a 10-sheet hole punch. JOY journals are available in A4 and A5, have a wipeclean linen textured cover, ribbon bookmark and a heavy duty elastic closure to prevent loose papers from falling out. Rexel JOY’s durable polypropylene covered notebooks feature four double-sided pocket dividers to store loose papers and keep subjects organised. Other handy features include a slide-in pen holder, two-year calendar and a name panel. Filing solutions include ring binders, lever arch files, expanding files and four-pocket display folders. The JOY Expanding Box File has 19 separate pockets and a linen textured finish and includes pre-printed A-Z, Business, School and Home Office labels. The fourpocket Project File combines two folders in one to provide four individual storage pockets. www.rexeleurope.com New from Snopake for 2015 is the Polka Dot range. As you’d expect from Snopake, a brand renowned for its filing products, this new offering includes a Foolscap Polka Dot Polyfile with a white press stud closure to keep contents secure; a six-part Expanding Organiser, which includes a business card holder and index tabs; and a thirteen-part Desk Expander, complete with carry handles for easy portability and an index system. The Polka Dot range also includes polypropylene A4 and A5 notebooks. Both variants of the white wire spiral bound books feature high quality 80gsm FSC white lined paper for minimal show-through, 140 microperforated pages for easy removal, as well as a white elastic strap that acts as a book mark and keeps loose notes in place. Also new is a 25mm two-hole A4 ring binder with an oversized design that prevents damage to page tabs. www.snopakebrands.com Pilot G-2 pens Flowers and stripes Notebook specialist Silvine has revamped its popular notebooks, introducing two new ranges: Stripes and the fabulous Summer Garden (pictured), which has four Flower and Butterfly designs to choose from. Both ranges come in twinwire and perfect-bound variants. Available in A4+ and A5+ sizes with a durable, gloss, laminated cover, each notebook Polka dot pattern has 160 pages of quality 75gsm paper. The twinwire books feature lined paper with a punched and perforated margin. The perfect bound notepads also feature lined and perforated pages. www.silvine.com Bang on trend Pilot has expanded its best-selling G-2 gel ink rollerball range to encompass a vivid range of pastel and metallic shades. The G-2 combines technical performance and design, fluid ink in an intense variety of colours and a comfortable grip. The new pastel range offers a medium tip and a selection of summery shades including blue, yellow, green, white, violet and pink, while the metallic range offers shimmering shades of blue, green, purple and pink. www.pilotpen.co.uk Deflecto’s office desktop range combines value and design functionality, offering unique ways to keep desks and offices tidy. A comprehensive range of products from magazine files, letter trays and desk tidies, right through to unique storage solutions are now available in trend colours (pictured). P2P favourite is the cube storage organiser – to create a bespoke storage solution simply choose from the wide range of modular units and link them together vertically or horizontally (clips are included). www.deflecto-europe.com 12 | P 2 P Ma ga zi ne | Wi nt e r 2015 01732 759725 Legal and Professional filing The most comprehensive filing range for the legal, professional and financial services market • The only full range made from premium quality, heavyweight manilla to ensure strength, durability and consistent colour • Suitable for everyday, long term and archival filing – conforms to DIN6738 standard • Blue Angel certification confirms the range is made from independently verified 100% recycled material • Range includes Transfer & Pocket Transfer Files, Probate Wallets, Double Pocket Wallets, Square Cut Folders and Pocket Wallets To find out more about the Guildhall Legal and Professional filing range, including stockists, simply visit www.exacompta.com or telephone 01553 696600 Just add people... ad neopost Meeting/Conference recording solutions from Olympus A wide range of recording options: ME-33 Boundary Microphones • these can be daisy chained to provide unrivalled recording range (between 1 and 6 can be connected) • perfect for meetings of all sizes due to scalability ME-30W Conference Microphones • 2 x Stereo microphones included with tripods and soft carry case • Ideal for recording small to medium sized meetings DM-650 Conference Kit • Dedicated kit including DM-650 recorder, plus ME-30W microphones and accessories DM-670 Conference Kit • Dedicated kit including DM-670 recorder, plus 2 x ME-33 Boundary microphones and accessories For further information or potential demonstration, please email [email protected] www.olympus.co.uk/voice www.olympus.co.uk PACKAGING Ampac brings the KeepSafe brand to the office US-based security packaging company Ampac is bringing its KeepSafe brand of tamper-evident packaging to the UK office market. The range is already widely used for cash-in-transit by clients operating within the retail, financial and gaming sectors. Sales and Marketing Director James Mead, who joined the firm just over a year ago with a brief to build the brand within the office products sector, said: “KeepSafe tamper-evident security bags are known worldwide as the premier, established brand in the loss prevention industry and they are also an ideal solution for organisations faced with the problem of sending sensitive information and valuables in the mail securely and without risk.” The company recently enhanced the closure options for its KeepSafe product range with the introduction of a mid-level, permanent-adhesive closure, KeepSafe Premium, for users with moderate risk applications, such as direct to branch deposits, armoured courier deposits, internal cash management or secure document transport. The brand now has three levels of tamper-evident security: KeepSafe Secure, KeepSafe Premium and the top-of-the-range KeepSafe Ultra, which Ampac has redesigned with unique security features, including die-cuts that cause the closure to tear when mechanically peeled. KeepSafe Ultra is intended for customers with high risk applications, such as cash-in-transit providers, financial institutions and pharmaceutical distributors. “Ampac’s expertise in coextruded films provides a secure, sustainable and cost-saving packaging solution for organisations that need to ensure that sensitive information, legal documents or confidential tenders, remain secure in transit,” said Mead. “All products are made from lighter and stronger polythene which results in cheaper postage costs for businesses. KeepSafe packaging voids against heat, cold, solvents and moisture, and it is also biodegradable, reducing environmental impact.” The KeepSafe range is carried by UK wholesalers including Spicers and VOW. www.ampaconline.com Letterboxable packaging range Packaging distributor Macfarlane Packaging has launched the Letterboxable range of packaging following consumer feedback, which identified unnecessarily large packaging as the biggest single frustration for online shoppers. A recent survey conducted with 1,000 consumers by One Poll Market Research for Macfarlane Packaging, revealed that 21% of respondents were irritated by having to pick up parcels or rearrange delivery because senders had used inappropriately sized packaging that wouldn’t fit through the letterbox. The full Letterboxable range of packaging includes bubble envelopes, postal bags, mailing sacks and cardboard wraps, all designed to fit through a UK standard sized letterbox of 260mm x 45mm. www.macfarlanepackaging.com/letterboxable PostSafe range added to Antalis portfolio Antalis UK is now the exclusive stockist of the Postsafe range of opaque, clear and padded polythene mailing envelopes and bags. New products in the range include lightweight padded and unpadded polythene envelopes and polypropylene boxes. All are weather-resistant and 100% recyclable. www.antalis.co.uk Avery UK acquires Label Connections Avery UK, the specialty label and packaging solutions company, has acquired Label Connections Ltd as part of a strategy to expand into adjacent markets. Under the PCL brand, Label Connections designs, manufactures and markets a range of die-cut pressure-sensitive labels in sheet form for use in the commercial print sector digital. Under the Avery UK umbrella, the company will continue to trade as Label Connections. www.avery.co.uk www.binfo.co.uk Win t er 2015 | P2 P Ma ga z i ne | 15 EXHIBITIONS Paperworld 2015 Paperworld 2015, the leading international trade and industry fair for the paper, office supplies and stationery sector, takes place from 31 January to 3 February in Frankfurt, Germany. lectures with numerous highlights and special offers for the trade.” As P2P went to press, the final exhibitor list had not been published, but companies confirmed to date include: Casio, Durable, Edding, Exacompta, FaberCastell, Gutenberg, Horn, Jakob Maul, Krug & Priester, Novus Dahle, Schneider Schreibgeräte, Sigel, Staedtler, Tesa, Trodat, Veloflex and Werner Dorsch. Last year, the show played host to 1,677 exhibitors from 59 countries who presented a wide range of new products and services to 42,145 trade visitors from around the world. From paper and printer accessories to office products and writing instruments, Paperworld provides the ideal platform for the industry’s biggest brands to launch and promote new products and trends for the retail and wholesale trades. The supporting programme of events, which includes special shows, trends and lectures, is designed to provide visitors with new ideas and insight, helping them to meet the challenges of an everchanging market place. This year, the Paperworld team has promised ‘additional highlights’ to ensure that Paperworld 2015 is an inspiring and multi-faceted event. In a statement, the show organisers said: “National and international trade visitors are enthusiastic not only about the broad spectrum of products shown by the various exhibitors but also about the wide-ranging programme of events and Paperworld provides the ideal platform for the industry’s biggest brands to launch new products... Remanexpo Taking place alongside Paperworld 2015 is Remanexpo 2015, the largest European trade fair for remanufactured printer consumables and printer accessories, which last year saw the highest number of visitors (6,750) and exhibitors (165) since it was integrated into Paperworld in 2011. This year, Remanexpo has moved from Hall 3.1 to the newly renovated Hall 6.0 situated near the Torhaus Entrance (S-Bahn station). Exhibitors include Armor (France), Jet Tec/DCI Staedtler is set to launch the new Noris colouring pencil at Paperworld 2015 (Great Britain), Katun (The Netherlands), OCP GmbH (Germany), Pedro Schöller Printservice (Germany), Static Control (USA) and Uninet Imaging Europe (Spain). Phil Sneath, Commercial Director of Jet Tec/DCI, said: “We are of the opinion that Remanexpo is of inestimable value as a way of making contact with potential customers and meeting international wholesalers and importers for our recycled inkjet and toner cartridges. We expect an even bigger and better event in 2015, particularly in the light of the new location in Hall 6.0.” For more information about Paperworld 2015 please visit www.paperworld. messefrankfurt.com AF to launch a world first AF International, established manufacturer of specialist PC, office equipment and touch screen cleaning solutions is set to unveil and demonstrate its new Sprayduster Zero at the show. Group Managing Director Ron Jakeman said: “The project team has worked exceptionally hard to make the launch of this product possible. It is completely unique and truly a world first to market. We know the interest will be high, therefore we’ve invested heavily in the production process, patent and trademarks surrounding this product.” www.af-net.com 16 | P 2 P Ma ga zi ne | Wi S pri ntng e r 2013 2015 01732 759725 Office Paper The paper that plants trees Helping create new native woodland in the UK by supporting the Woodland Trust High white, totally chlorine free office paper Carbon Capture CO2 emissions captured by planting trees CO2 FIE D URE PT TI ON CA RB Produced to the most demanding environmental standards CE R CA For more information please email [email protected] or alternatively visit us at www.binfo.co.uk www.paper.co.uk Au t u m n 2013 | P2 P Ma ga z i ne | 17 LIGHTING Lighting the offices of the future According to a McKinsey report, LED lighting will be a 65 billion Euro industry by 2020. LEDs are smaller, use less power, last longer and are more robust than traditional bulbs, so when faced with pressure to reduce energy costs and improve green credentials, it’s no wonder that more and more businesses are choosing LEDs. Energy-efficient LifeBulb Intelligent light DURABLE, a brand best known for desktop accessories, filing, signage and presentation products, has just entered the LED lighting market, with the launch of LUCTRA, a range of four floor and table lamps. Thanks to their high luminance, very even light distribution and an extremely broad colour spectrum, the LEDs generate just the right colour and brightness of light to mimic daylight. Because daylight controls our natural biorhythms and influences our mood, DURABLE says the lamps enhance personal well-being in the workplace and support concentrated, relaxed and productive work. In addition, the lamp heads feature open cooling fins, which dissipate the heat so that the operating temperature never rises above 40°C. This also helps achieve a service life of up to 50,000 hours. All models are equipped with the intelligent VITACORE electronic system, which gives intuitive access to LUCTRA functions including the ability to control the lamp remotely using the VITACORE smartphone app for smartphones. One interesting feature of the app is the ability to programme a personal 24-hour lighting sequence, which varies the light colour throughout the day, with the option to adjust settings to individual tastes at any time. www.luctra.eu 18 | P 2 P Ma ga zi ne | Wi nt e r 2015 Task illumination Ariel is a new suspended ceiling light range from Jake Dyson, ideal for the overhead illumination of office desks, boardroom tables and even kitchen islands. Ariel has been developed to run cool for a longer life. Once installed, it will perform efficiently and effectively for decades. Cutting-edge optics cast an even, rectangular pool of light over a large surface. This can be adjusted and finely targeted to light a square or rectangular space, table or work surface. www.jakedyson.com The LifeBulb from UK-based design company Zeta Specialist Lighting has been developed as a replacement for the traditional 60W incandescent light bulb. Its unique design keeps the LEDs cool and unlike most energy-efficient bulbs, it provides bright light instantly with no warm-up time. The LifeBulb is fully dimmable and, for easy installation, is compatible with all common domestic triac dimming systems. It lasts for 30,000 hours or around 20 years of typical usage and, as it only uses 12W of energy, running costs are one fifth of a normal 60W bulb. www.lifebulb.co.uk SmartBalance cuts energy costs by 50% Philips’ floor-standing SmartBalance luminaires provide adaptable, flexible and comfortable lighting and deliver energy cost savings of over 50%. State-of-the-art LED technology delivers increased energy efficiency, while their clean, compact design blends into any environment. A single luminaire just 37mm high can light two desks to the levels required for offices and deliver an energy efficacy of over 100 lm/W. www.lighting.philips.co.uk 01732 759725 my inspiration CASE STUDY LED lighting transforms Banbury and Bicester College Lively, multi-faceted and full of inspirations – that’s Paperworld, the showcase of the paper, office supplies and stationery sector. For retailers and trade buyers it’s the most important platform for finding out about new products, discovering the latest trends and forging contacts with industry colleagues. Make sure you’re here in 2015! Activate Learning, an educational organisation based in Oxford with three FE colleges, two technical colleges and a marketing consulting company, has refurbished its Banbury and Bicester College campus, utilising LED lighting supplied by Zeta Specialist Lighting. As part of an ongoing refurbishment project, Activate Learning commenced a competitive tender for the supply and installation of new lighting for three key areas within Banbury and Bicester College – the main corridor linking the reception area with the classrooms, a gaming area for students and the IT learning room. The brief included a requirement for energy-efficient lighting that would cut the college’s energy bills and reduce the workload of its maintenance team through long-lasting, low maintenance operation. Zeta recommended its Ultra Slim Ceiling Panels for all three areas. Panels in the main corridor were also fitted with Zeta Emergency Kits, which provide over three hours of emergency, ultra-low 5W lighting. The ultra slim ceiling panels give off more light and use significantly less power than fluorescent tubes, producing annual cost savings of around 50%. They also require less maintenance, as a standard fluorescent tube has an average rated life of 15,000 hours compared to 50,000 hours for Zeta’s LED ultra slim panels. With a thickness of only 7mm, the ultra slim design allows for easy installation and offers an enhanced aesthetic appearance once in-situ. Panels can be supplied in bespoke sizes, if required, and can be installed as surfacemounted or recessed luminaires. The college specified 600 x 600mm panels for the main corridor and eight 1200 x 300mm surface-mounted ultra-slim panels for the IT room. “Zeta’s recommended solution was both competitive and cost-effective,” said Facilities Manager Bridget Richardson. “We especially wanted a product that would save on maintenance and as Zeta’s LEDs have a long life, we were happy that our maintenance team wouldn’t be continually up and down ladders changing them.” www.zetaled.co.uk [email protected] Tel. +44 (0) 14 83 48 39 83 orld: nd Paperw t news arou an rt po im s ew All the kfurt.com/n .messefran paperworld www.binfo.co.uk Wi net r 2 0 1 5 | P2P M agaz in e | 19 OPINION Looking ahead to 2015 P2P asks leading vendors within the office products market to summarise the biggest emerging trends experienced in their respective sectors in 2014 and what they predict will happen in 2015. Stuart Barker, Marketing Manager, Pilot Pens “Market data, customer feedback and sales all indicate that the writing instruments market as a whole is in a very healthy state and continues to grow, while it appears that own brand writing instruments are declining and being displaced by branded products. “Consumers are becoming more brandconscious when it comes to choosing a pen and look for quality and technical innovation that deliver increased writing performance. Our FriXion family of erasable rollerball pens is currently our strongest selling range and year-on-year sales growth is very positive. “Pilot’s more traditional products, such as our Liquid Ink V5 and V7 needle tip rollerball pens, continue to be the preferred writing instrument within their product category as they are a long established product which consumers know and trust for smooth writing comfort. “Consumers are also looking for technical benefits from their writing instruments. While Pilot is not the lowest priced within our customer’s product categories, our continual year-on-year sales growth and market share gains prove that consumers are prepared to spend a little more to enjoy technical benefits, such as the ability to erase offered by the Pilot FriXion and the smooth-writing performance of our Pure Liquid Ink rollerball range.” www.pilotpen.co.uk 20 | P 2 P Ma ga zi ne | Wi nt e r 2015 Karen Harrison Group Marketing Manager, AF International “Reducing wastage is a trend that will continue in 2015; we will see more environmentally-friendly products, healthier working environments and more responsible manufacturing processes. “In general, people are more aware of the environment they work in and are more interested in how the product is produced and where. AF will continue investment in research and development to drive products that lead to efficiency, productivity and environmental protection. We are launching a ‘world first’ to the office products market in 2015, a unique innovative product that has zero environmental impact, zero toxicity and zero hazards in use (see page 18 for more information).” www.af-net.com Fiona Mills Marketing Director, Avery UK “In 2014, we’ve observed two key trends for the industry to embrace and learn from. One is the surge in entrepreneurialism and business startups, which has created a demand for solutions suitable for small and home offices. At the other end of the scale, in larger businesses, we are seeing a rise in the number of millennials making up the workforce and bringing changes to office culture with them. “These two trends actually crossover in terms of what they mean for office suppliers. Both involve a rise in working from home or away from the office, as well as flexible working, a reliance on new technology and doing away with outdated office traditions. In short, solutions need to be flexible, cost effective and adaptable for today’s generation of workers. “Our Avery Design & Print software has enabled us to embrace and support both of these trends. Small businesses are using the software and templates to design and print their own business cards, merchandising and branding materials and more, all from their home office. The result is that there’s no longer a need for costly outsourcing or long lead times. Millennials, too, are fans of this quick and simple approach to getting personalised branded materials, whether it’s shipping labels, marketing collateral or company signage. This is a generation that has grown up with social media and is used to a faster pace – they want to be able to bring their ideas to life at the touch of a button and Avery Design & Print helps make this happen. “Across both trends, e-commerce is a huge growth area, whether it’s small online sellers setting up or larger companies increasing their online offering. We see this as a trend that’s set to continue, especially when you consider that e-commerce is now a daily or weekly activity for most of us. This is hugely significant for the industry and has created a demand for innovative mailroom and packaging supplies. “In addition to the growth of e-commerce, we see millennials dominating the workplace and the rise in entrepreneurialism as continuing trends for 2015. A recent report from Forbes claimed that in the next nine years, 41% of the workforce will be working from home, which means a big change from traditional office practices. We plan to continue embracing these trends by listening to our consumers through multiple channels, including social media. We’ll use these conversations with our community to ensure Avery products and software solutions continue to meet their needs.” www.avery.co.uk 01732 759725 Gregory Schembri Trade Marketing Manager, Leitz “The contribution of the office manufacturing industry has changed markedly over the last year. The majority of professionals are now mobile, constantly on the go, and office equipment has had to evolve to reflect this trend. Many of the more traditional products are being replaced as electronic communication and organisation become more widely used in and out of the workplace. “While we continue to focus and innovate with traditional office equipment, we have developed appealing stationery ranges – including a variety of accessories to support protection, privacy, charging and sound for modern devices – that may be used every day on the move. Our Leitz Complete range incorporates luggage, iPad cases, phone cases, charging solutions and speakers. Meanwhile, our new ICON machine is the latest technology in label printing. Designed for the modern world, it is app-enabled and focused on making the printing of labels as easy as possible. In a world where online trading has grown, we see the market for label printing as a key trend for 2015 - the Leitz ICON reflects the new digital world we live in. “In the next year, we’ll continue to see professionals combining both work and lifestyle, meaning that office manufacturers will need to provide not just products, but an overall lifestyle solution. Professionals will also want to begin expressing themselves more through their work environment, for those times when they are based in the office and at their desks. Our WOW range allows users to express themselves through colour and vibrancy, with the opportunity to become up to 30% more productive by doing so.” www.esselte.com David Hymers Managing Director, Totalpost Services Plc “We expect the uptake of Smart Meter franking machines to continue to increase in 2015 as more and more business users start to realise the added accuracy and savings of using the smart machines. “A trend that we have seen growing gradually is a move to make corporate mailrooms secure. More and more mailrooms and office reception areas are starting to use X-Ray security screening to screen both incoming mail and visitor baggage for hidden threats. In today’s heightened security environment, many employers are integrating additional security for peace of mind in protecting their much valued employees. Totalpost already supply a variety of cabinet and conveyor type X-Ray security screening devices and will be looking to add more options to the portfolio of products to give clients more choice during 2015. “Additionally, as education around hybrid mail services grows, we expect to see further interest in these services. We’ve found that once clients try our desktop to doormat mail delivery system they opt to use it more and more. “We’ve seen businesses going back to direct mail and, as part of this, our returned mail services have been busy providing returned mail handling and data cleansing to help businesses hit their intended customer targets. Again, this is a service we expect to grow further in 2015.” www.totalpost.com Alastair Wallace Head of Sales, STAEDTLER (UK) Ltd “With the economy showing good signs of recovery, we expect our new ranges of fashion pencils and neon fineliners to be bang on trend, reflecting renewed optimism in 2015. “Colour, coupled with quality, is where our consumers are heading. We are also excited about the launch of our new Noris colouring pencil, which mirrors the iconic Noris yellow and black striped livery on our existing graphite pencil. This product is made using cutting edge, wood extruded technology, unique to Staedtler, which ensures the pencil is stronger (no breaking lead whilst sharpening), with really vibrant colours. Students of all ages are being further encouraged by their tutors to use colour in their notes and revision routine, for example, mind-mapping, as it helps memory function and recall.” www.staedtler.co.uk Kevin Wharton Marketing Manager, ExaClair “We saw a significant increase in sales of Guildhall filing products in 2014, and the range’s success is part of a wider trend towards premium quality products. Continued... www.binfo.co.uk Win t er 2015 | P2 P Ma ga z i ne | 21 OPINION ...continued Customers are realising that it is a wise economy to pay for premium products like Guildhall that have an archival quality that is long lasting and stands up against regular use. “We expect to see more of the same with Guildhall next year. One factor fuelling this growth is the rising housing market, which is generating more orders from solicitors - a key client sector for this range, along with other legal offices, government departments and accountants. “Another popular product line has been the Exactive range of mobile office, filing and presentation products. Products range from business card holders and luggage to lightweight, practical and highly durable presentation folders, display cases and filing products. “Exactive is aimed at executives on the move, and we have found that with the improving economy these types of business people – account managers and sales managers specifically – have more money to spend on creating a coordinated and professional look. “The range offers a number of combined products that enable users to carry their note pads, business cards and project documents in the same carrier, and appeals to those happy to spend a little more to have convenience, functionality, aesthetics and durability combined. “Europa has been another success story of the improving economy. Its bright colours and distinctive, highquality, mottled pressboard covers appeal to the design-conscious stationery buyer looking to coordinate their office with attractive and 22 | P 2 P Ma ga zi ne | Wi nt e r 2015 appealing products. “The increasing focus on premium quality will also benefit boutique stationery products, for instance the Rhodia range of business books and notepads. As well as the signature, orange and black design, which continues to offer super-premium paper with an ultra smooth satin finish and PEFC certification as standard, the same quality is also available in the elegant and sophisticated White Rhodia range and the leatherette-bound, colourful and trendy Rhodiarama range. “The Rhodia name has a long, wellestablished heritage and we believe the variations in the range introduced to meet the preferences of boutique stationery buyers will make it more successful still in 2015.” www.exaclair.co.uk Sean Starkey Managing Director, Durable UK “There is no doubt that digitisation and technological advances have led to a reduced demand for core office products. But this change brings new opportunities, whether that’s in personal productivity products or ones that ‘chase’ new technology lines, such as cleaning kits for smartphones, for example. “The millennium babies are about to enter the workplace and already shape the stationery needs of educational users. Think tablets, not pens! The mobile office – working in cars, home offices, serviced offices etc. – also continues to gather pace. “We must recognise the ever increasing importance of the web and the transactional players that exist there – Amazon, Ebay or whoever – as they earn a disproportionately greater share of this space compared to traditional channels that have only recently entered this space and are still learning about the benefits of Big Data. “The New Year will provide further challenges, but ones which we can all successfully embrace, as long as we adapt our business and its resources and point them in the right direction.” www.durable.co.uk Phil Hutchison Operational Marketing Director, Neopost UK “Thirty years ago, business communications was relatively straightforward: letters, bills, statements, invoices, offers, contracts and other business documents were invariably sent and received through the post. This began to change in the ‘80s with fax technology and accelerated rapidly in the ‘90s with the adoption of email and more recently, smartphones and social media. “Today, businesses communicate with customers, suppliers, associates and colleagues via a multitude of methods including the post, fax, email, SMS, social media and web portals. We see an increasing need in 2015 for companies to adopt this multi-channel approach to communications to meet customer preferences and deliver the right message at the right time and through the right channel.” www.neopost.co.uk 01732 759725 Help drive your business with edding office experts Writing, Highlighting and Correcting: Professional and systematic work needs reliable partners. With edding you can always count on user-friendly and durable products, which lead to greater success: ■ Fibrepens, gel and ink rollers for smooth and comfortable writing ■ Fineliners for absolute line accuracy ■ Highlighters in brilliant colours to make your text stand out ■ Correction products for both ink and pencil edding, your reliable partner for all your office requirements www.edding.com A DE I N M OFFICE TECHNOLOGY G Y HSM ER MAN inain maM Frankfurt /aM .2001155 .022.2 01.1.––0033.0 1..0 31 55 ddDD88 nn tata , ,SS .0.0 ll 33 Halle Autofeed HSM (UK) Ltd. · United Kingdom · [email protected] · Tel. +44 1543 272-480 Shred it easily! We‘re giving you more time. What you do with it is up to you! HSM SECURIO AF: destroy documents easily and save time as well – by using the automatic paper feed. www.hsm.eu/uk Great Products, Great People.