Working in Social Care - Local Government Jobs

Transcription

Working in Social Care - Local Government Jobs
Social Care Inserts3
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Working in
Social Care
Thank you for your interest in
working in Social Care in Kent.
There are hundreds of individual
Social Care employers across the
county including large companies,
small businesses, voluntary
organisations, the local authority
and individuals buying their own
services. These employers offer a
wide range of career options in a
huge variety of different settings.
www.kent.gov.uk/socialcarejobs
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Benefits of Working in Social Care
Flexible Working
Supervision
Many roles offer a range of working hours
outside of the traditional 9 to 5 allowing you to
balance your work and home life. This might
include working longer shifts on fewer days,
school hours, evenings, weekends or working
night shifts. There are also opportunities to work
part time or on a casual basis where you could
fit in hours as and when they are needed.
Supervision is a one to one meeting that takes
place with the line manager on a regular basis.
These meeting's ensure that staff are supported,
particularly at the start of their job, to
understand what is expected of them and are
encouraged to develop their skills.
Variety
Working in the community and supporting
people during the course of their daily lives may
incur expenses for social care workers. Where
this is the case employers will have individual
arrangements in place to reimburse their
employees. This often includes mileage and
travel undertaken for work purposes.
Social care is a diverse area of work and provides
constant variety – no two days are the same!
A career in social care will enable you to have
close contact with all sorts of interesting people
including those with learning disabilities, older
people, people with mental health needs or
physical disabilities. Social care can take place in
many different settings, this might include
visiting people in their own homes, working in
respite services, nursing homes or day centres.
Job Satisfaction
The role of the social care worker is helping and
supporting others. This offers the opportunity to
make a real and noticeable difference to
people’s lives. Seeing the difference in the
quality of life of their service users and being
able to give something back to their community
are areas that provide job satisfaction and
motivation for many social care workers.
Equality and Diversity
Social care employers value the differences in
their workforce and the majority will have a
written policy relating to equality and diversity.
Most care providers actively seek to engage a
diverse workforce that mirrors the community
that they work with.
Expenses/Travel
Getting Started
There are lots of different types and levels of
work in social care. Many jobs do not require
you to have any qualifications or training before
you start. You will receive a comprehensive
induction and all the training you need to do the
job well. There are many opportunities for
development; gaining qualifications and career
progression making social care a good long term
employment prospect. (see our training and
development flyer for more information)
Pre Employment Checks
Social care workers work with people who are
potentially vulnerable or physically frail. All
applicants for social care jobs must therefore
undertake pre-employment checks, which
include requesting a check from the criminal
records bureau and the Protection of Vulnerable
Adults (POVA) list and the taking up of
references. Applicants may also be required to
register with the General Social Care Council in
the near future.
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Training and
Qualifications
All new care workers will undertake
an induction period when they first
start work in social care or when they
change employers/organisations.
Induction is presented differently in
every organisation but is accredited
against the Skills for Care Common
Induction Standards. This creates a
pathway to the NVQ Level 2 Health
and Social Care Award where the
induction contributes to the
underpinning knowledge
requirements. Induction should be
completed in the first 12 weeks of
employment.
www.kent.gov.uk/socialcarejobs
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Training
Qualifications
Training is very important for all staff working in
social care roles. All care providers are obliged to
offer at least a minimum level of training to their
staff including First Aid, Administration of
Medication, Health and Safety, Diversity and Adult
Protection. Many organisations offer far more
than this encouraging their staff to attend
recognised specialist training related to their role.
Following the induction period new social care
workers should have the opportunity to progress
on to complete a National Vocational
Qualification (NVQ) at Level 2 in Health and
Social Care. There are also opportunities to
complete NVQ’s at Level 3 in Health and Social
Care and the Level 4 Registered Managers Award
as you progress into higher level roles.
Social Care Career Pathway
Specialist Trainer
Service Manager
Area Manager
Director
Management/Specialist Training
Home Manager
Operational Manager
Registered Manager
NVQ Level 4 Health and Social Care
NVQ Level 4 Registered Managers Award
NVQ Level 3 Health and Social Care
Shift Leader
Team Leader
Senior Support Worker
Community Care Co-ordinator
NVQ Level 2 Health and Social Care
Outreach Worker
Support Worker
Residential Care Worker
Community Support Worker
Domiciliary Care Worker
Personal Assistant
Qualifications
Job Roles
Common Induction Standards
Learning Disability Induction Award
Your Career Starts Here
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Domiciliary
Care Services
Domiciliary Care is provided to adults
in their own homes. This includes
adults with physical, mental and
learning disabilities. The Community
Care Worker will provide services
such as personal and domestic care,
food preparation, shopping, and
rehabilitation services focusing on
client choice, independence, dignity
and the right to remain in their own
home as long as possible.
Key job titles
1 Community Care Worker
1 Senior Community Care Worker
1 Care Force Worker
1 Care Assessor
1 Community Care Co-ordinator
1 Operations Manager
1 Registered Manager
www.kent.gov.uk/socialcarejobs
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Progression routes
What skills are required?
The level of experience required depends on the
type of post applied for:
Community Care Worker
1 Good communication / listening skills
1 Understanding of the needs of the Adult you
could be caring for
1 Observation / recording skills
1 Ability to undertake assessments of
individual needs
1 Commitment to supporting others,
maintaining independence, choice and dignity
using Person centred approaches
Common induction standard training
(within 12 weeks of employment)
What hours could I work?
Prospective Community Care Worker
No experience or qualifications are needed but
new Community Care Worker's must be willing to
undertake an NVQ in Health and Social Care.
Specialist training
(within 12 weeks of employment)
NVQ Level 2 in Health and Social Care
Senior Community / Senior Care Worker or
Care Force Worker
Must have NVQ Level 2 in Heath and Social Care
Lead on to NVQ Level 3 in Health and Social Care
Care Assessor / Community Care Co-ordinator or
Operational Manager
Must have NVQ Level 2 in Health and Social Care
Working towards or completed NVQ Level 4 in
Health and Social Care
Care Assessor must have also completed
Manual Handling training,
Risk Assessment training and recognised Health
and Safety qualification
Registered Manager
Must have NVQ Level 4 in Health and Social
Care or Registered Managers award
Domiciliary services are available 24 hours a day
365 days a year so all team members must be
able to work shifts, including some weekends
and bank holidays. Staff are also employed to
work at night. A range of full and part-time
positions are available. There is a full range of
hours available, depending on your need.
Currently, Community Care Worker contracts of
work can range from un-guaranteed to
guaranteed contracts.
Salary
The salary for posts in domiciliary services varies
from company to company.
Average salaries in Kent:
Community Care Worker £6 an hour upwards
Some providers pay mileage up to 20p a mile
Community Care Worker (NVQ 2 or 3)
£7 an hour upwards
Co-ordinator £16,000.00 to £18,000.00
Registered Manager £27,000.00 to £35,000.00
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Residential
Care Services
Residential care services are
provided for people who are not
able to live in their own home even
with support. This could be for a
variety of reasons including old
age, physical disability, learning
disability or a mental health need.
A residential care service would
normally provide accommodation,
meals and personal care including
help with things like getting up or
going to bed, washing, dressing
and using the toilet.
www.kent.gov.uk/socialcarejobs
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As a member of the staff team in a
residential home you could be
involved in a wide range of tasks
depending on the time of day or day
of the week. This would include
helping people with their personal
care, supporting them with visits to
the doctor or health professional,
serving meals and helping people to
eat, supporting people to manage
their money or to make social visits.
Progression Routes
To become a carer a good basic education will be
needed and some employers may ask for NVQ in
Health and Social Care. All staff must be willing
to undertake Common Induction standard
training within the first 12 weeks of employment
and further Specialist Training following this, this
would be provided by the employer. All carers will
be expected to undertake NVQ training in Health
& Social Care at some point in their career.
Senior Carer
Must have NVQ level 2 in Health & Social Care
Lead on to NVQ level 3 in Health & Social Care
Deputy Manager
Key Job Titles
1 Carer
1 Senior Carer
1 Deputy Manager
1 Registered Manager
What skills are required?
1 Good sense of humour
1 Good communication and listening skills
1 Understanding of the needs of the clients
in your care
1 Observation and recording skills
1 Ability to make an assessment of clients’ needs
1 A sympathetic and understanding nature
1 A commitment to supporting others in
maintaining their independence and making
choices
Must have NVQ level 3 in Health & Social Care
Lead on to Registered Managers Award
Registered Manager
Must have NVQ level 4 in Health & Social Care or
Registered Managers Award
What hours could I work?
Care homes are open 24 hours a day, 7 days a
week and 52 weeks a year, so the majority of
posts will involve some working during unsocial
hours such as evenings, weekends and bank
holidays. Each home operates its own shift
pattern, usually on a rota basis, and shifts can
vary in length and time of day. Most care homes
have a range of full and part time positions and
staff can work on a guaranteed hours contract or
a casual basis.
Salary
Salary varies from Home to Home
1 An understanding of person centred care
Average salaries in Kent:
1 Ability to work as part of a team
Carer from Minimum Wage to £8.50 per hour
Senior Carer from Minimum Wage to
£10.00 per hour
Deputy Manager from £15,000 to £28,000
Registered Manager from £26,000 to £40,000
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01622 605368
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Mental Health
Services
Primary Care Trusts/NHS Trusts
usually commission services for those
with mental ill-health through their
Community Mental Health Teams
(CMHT) which now include Social
Workers and Care Managers from local
authority Social Service Departments.
They access a range of statutory
services from specialists such as
Occupational Therapists, Clinical
Psychologists and Psychiatrists.
Key job titles
1 Support Workers
1 Senior Support Workers
1 Employment Development Workers
1 Registered Managers
1 Team Leaders
1 Service Development Managers
www.kent.gov.uk/socialcarejobs
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There are a range of career options for those
interested in working with people who have
mental health issues.
1 Registered Care – providing homes in the
community regulated under The Commission
for Social Care Inspectorate.
1 Supported Living and Community Support –
supporting people in their own homes to
develop life skills and participate in meaningful
day activities, e.g. swimming, shopping,
bowling, college or adult education classes.
1 Employment and Vocational Services –
provide opportunities to support service
users into employment, training and/or
education through a range of initiatives.
Within all the employment programmes,
individuals are encouraged to progress into
or return to paid, mainstream employment,
utilising individual action plans and some
form of individual placement and support
model, as the foundation for each individual’s
pathway to employment.
Progression routes
NVQ in Health and Social Care or a Certificate in
Mental Health are the usual starting points in
terms of qualification needed to progress from
Support Worker to Senior Support Worker or
Employment Development Worker, or from a
Senior Support Worker to Registered Manager
or Team Leader in residential services. Service
Development Managers may be promoted from
either residential or day/employment services
and would be expected to have a breadth of
knowledge of both fields of work as well as a
management qualification.
What experience is required?
No specific experience is usually sought for a
Support Worker, although Senior Support
Workers will need to have worked at a Support
Worker level. Registered Managers and Team
Leaders will also need to evidence experience of
working in this field, and be able to meet
national standards like those from the Care
Standards Act or the Reach standards.
What skills are required?
Most important is evidence of understanding
‘life’ skills, good communication skills, patience
and a positive attitude to people with mental
health issues. Health and Safety awareness
will be critical. Being able to support the
development and delivery of individual care or
development plans and programmes will be
needed, together with a commitment to support
others to achieve independence. Also essential
is the ability to work as one of a team, work
with other providers and statutory services.
What hours could I work?
Residential services are available 24 hours a
day 365 days a year so team members often
have to work shifts, including some weekends
and nights as well as some bank holidays.
Non-residential activities and employment
services may also cover weekends and evenings.
A range of full and part time positions are
available and there are also opportunities for
relief staff.
Salary
The salary for posts in Mental Health Services
varies from company to company. Average
salaries for some key posts are:
Support Workers £18,000 pa (including
enhancements for weekend/night working)
Senior Support Workers £21,000 pa
Registered Managers/Team Leaders £23,500 pa
Employment Development Workers £19,000 pa
Service Development Managers £40,000 pa
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Community
Support
Services
Community Support is a very personcentred provision. It entails enabling,
promoting and motivating, with the
aim of achieving greater
independence or maintaining
sufficient independence. The service
provides skilled guidance and
support to help the individual to lead
an active and stimulating life. This
fully encompasses the principles of
normalisation by O’Brien i.e.
Community Presence, Choice and
Competence, Participation and
importantly, Respect and Belonging.
Key job titles
1 Support Worker
1 Senior Support Worker
1 Team Manager / Assessor
www.kent.gov.uk/socialcarejobs
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Community support can be used
by all service users:
1 Mental Health – Building a rapport quickly
and easily, daily living help, community
engagement, informal monitoring,
encouragement of social networking,
stepping stones to independence, motivation,
desensitisation, confidence.
What experience is required?
The level of experience required depends on the
complexity of the support package. Support
Workers may join with little or no experience but
should be level-headed. They should have
understanding, commitment, good communication
skills, good observation skills, patience and
sensible approaches to life in general.
1 Older Persons – Complex daily living
provision, motivation, establishing a rapport,
introduction to other community supports,
promotion of existing skills.
For the more in depth and complex cases,
Support Workers should have at least a year of
experience working in the relevant field and the
required training to equip them to do the job.
1 Physical Disability/HIV – Complex daily living
provision, empowerment, community
participation, employment, establishing a
rapport, preventing social isolation,
promotion of abilities, confidence and
support with accessing other professionals.
What skills are required?
1 Learning Disability – empowerment,
independent living support, promotion of
existing skills, modelling and training,
overcoming difference and discrimination,
assistance to arrange and attend visits with
appointments, budgeting.
This is by no means an exhaustive list and many
of the supports listed could be attributable
across the disciplines. There are also many other
Social Services clients who may receive an
individualised Community Service, for example a
person with drug and alcohol problems who
needs motivation to attend a self-help group.
A person with a head injury, and associate
memory problems, may need someone to pop
in twice a week to support them with a selfmanagement system, such as a file or a diary,
to help organise their week.
Progression routes
This depends on the organisation, usually one
starts as a Support Worker and can progress to
become a Senior Support Worker as one gains
more experience and completes training/
qualifications.
Community Support calls for the utilisation of a
Support Worker’s personal competence, life
skills and experiences. Training on user rights,
proper recording, money, personal safety,
confidentiality, other disability-specific supports
(i.e. escorting a person with visual difficulties)
and equalities would seem to be important.
What hours could I work?
Depending on the needs of the individual and
the size of the employer, a range of full and parttime positions are available on a flexible basis.
Some guaranteed contracts are available
depending on your availability.
Salary
The salary for posts in Community Support
Services varies from company to company,
however an average salary for a Support
Worker in Kent would be around £13,500 to
£15,000 per annum.
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Learning
Disability
Services
Working with people who have a
learning disability is stimulating,
rewarding and good fun. Promoting
independence to ensure that people
are able to access all parts of the
community and community life,
working with adults with learning
disabilities will provide opportunities
for you to use your skills and talents
for the benefit of others. Working
with people with learning disabilities
can include people with autism,
those with complex needs who have
physical or medical needs as well as
learning disabilities and some who
can present difficult and challenging
behaviours. Opportunities exist in all
aspects of the service including
residential care, domiciliary care,
community support, activity-based
day services and one to one work.
www.kent.gov.uk/socialcarejobs
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Key job titles
1 Support Worker
1 Senior Support Worker
1 Personal Assistant
1 House or Unit Manager
Progression routes
All services will provide you with a good
induction into working with adults with
learning disabilities and training to NVQ Level 2
and 3 is usually available. Opportunities for
promotion are good and Senior Support Worker
and Managerial posts are available for
experienced staff.
What experience is required?
You need no previous direct experience in this
work but previous experience of caring, even
within a family setting, can be advantageous.
Managerial posts will usually require an NVQ or
equivalent qualification.
What skills are required?
You will need to have patience, a willingness to
learn and an appreciation of the difficulties
faced by adults with learning disabilities. The
ability to teach people everyday living skills such
as cooking or the willingness to help people
engage in community activities is also necessary.
You will need to work in a person centred way
ensuring that every adult has the opportunity to
direct their own support.
Opportunities to develop specific skills in areas
such as communication, managing difficult
behaviour, developing healthy lifestyles, report
writing, advocacy and meeting health needs
are often available within the training provided
by services.
What hours could I work?
Hours are varied but are designed to meet the
needs of those you are caring for. Residential
care may operate on a shift basis whereas day
services will usually have fixed hours. One to
one work or working as a personal assistant will
require you to fit into the hours needed by the
person you are supporting.
Most services offer full and part time
opportunities.
Working some weekends and public holidays
may be an essential part of the job.
Salary
The salary for posts in Learning Disability
Services varies from company to company.
An average salary for a Support Worker in Kent
would be between £11,500 and £15,000 per
annum. Extra payments are often made for
working weekends and public holidays and
some services may require you to ‘sleep in’, for
which additional payments are made.
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Personal
Assistant
Personal Assistants (PAs) are directly
employed by disabled people, their
family or trustees to enable them to
live independently in their own
home.
The disabled person has a choice of
who they employ and decides how,
when and at what time assistance is
provided.
A Personal Assistant will assist with
many aspects of a person’s life
including work, leisure, education
and daily living activities in the
home.
www.kent.gov.uk/socialcarejobs
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What is Personal Assistance?
Personal Assistance is different from care – it is
assistance that disabled people have control
over to enable them to lead the life-style they
wish to lead.
A disabled person will employ a Personal
Assistant to support them with the tasks they
need assistance with, at the time and location
that they need it.
For example, physically disabled employers may
require their Personal Assistant to have
experience in moving and handling, use of
hoisting equipment and in supporting people
with their personal care. Others may require a
person to have experience of cooking the foods
that they enjoy, particularly if they need a
special diet.
What skills are required?
The work of Personal Assistants varies
depending on who you work for and the
assistance they need. Every job is different as
some people require support with a wide range
of tasks while others employ a Personal
Assistant to undertake very specific tasks.
A Personal Assistant would ideally:
As a Personal Assistant you have a choice of:
1 Have good verbal communication skills
1 who you work for
1 Be able to motivate others
1 the types of jobs you wish to do
1 Have a flexible approach.
1 flexible working hours at times you choose
Life skills and experience are very important to
the role of a Personal Assistant.
1 how many employers you work for
1 which geographic areas you work in.
Who would my employer be?
Personal Assistants are employed directly by a
disabled person. They are entitled to receive
statutory employment entitlements including:
1 a written contract of employment where terms
and conditions are defined by the employer
1 paid holiday
1 sick pay if eligible
1 rights of employment according to current
employment legislation.
Personal Assistants would be covered by their
employers ‘Employers’ Liability Insurance’.
What experience is required?
Experience of similar work is not always
necessary. The employer will determine what
experience is required; this will be detailed in
the job advert and will depend on how complex
their support requirements are.
1 Be level headed
1 Have a positive attitude
1 Demonstrate commitment to promoting
independence
What training and qualifications
are needed?
Formal social care qualifications are not always
required and many job adverts will say that no
qualifications are necessary.
Many disabled people prefer to provide informal
training on their individual assistance
requirements to their Personal Assistants,
however there may be more formal training
available for specific needs. Where formal
training is needed, the employer is responsible
for providing this and may be accessing funding
through KCC to enable this to happen.
What hours could I work?
A variety of work patterns, shifts, job sharing and
even live-in positions are available across Kent.
Personal Assistants are in high demand in certain
geographic areas, a trend which is likely to
increase with the introduction of individual selfdirected support from Government.
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Adult Placement
(Shared Lives)
Kent Adult Placement Scheme offers
vulnerable adults the opportunity to live
with families or individuals in the local
community. Each placement offers a
highly flexible form of accommodation
and support, enabling the vulnerable
adult to share the life and activities of
the Adult Placement Carer.
An Adult Placement Scheme is similar to
fostering schemes but is for adults
rather than children.
The role of the Adult Placement Scheme
is to support and enable Adult
Placement Carers to provide high
quality care and support in a homely
setting to the individual placed with
them through a rigorous matching
process. The Adult Placement Scheme
will continue to support the carer
throughout the placement and will
ensure that they provide the level of
care and support that has been agreed.
www.kent.gov.uk/socialcarejobs
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What types of care could I provide?
1 Short or long term placements
1 Respite placements
1 ‘Preparation for Independence’ placements
1 Day care.
The individuals who access Adult Placements are
vulnerable adults. These adults may have a
learning and / or physical disability or could be
frail due to advancing years and will require
varying levels of support.
What types of support would
a carer provide?
This can vary but could include:
In addition, applicants will need to demonstrate
the basic skills and knowledge required for
carrying out an enabling role.
A full assessment is undertaken on anyone
wishing to become a carer. The potential carer
and their family undergo a rigorous assessment.
This will include taking up personal and medical
references as well as full checks with the Criminal
Records Bureau and the Local Authority. The
assessment will also look at the accommodation
offered, reasons for applying, background,
interests, life style, education/ employment,
health and attitudes.
It is a mandatory requirement to attend regular
training courses applicable to your enabling and
caring role.
1 Assistance to develop life skills such as
literacy, money management and cooking
along with other day to day living skills
What support would I get?
1 Assistance to maintain their life skills or
require more direct support
1 Written Terms and Conditions
1 A great deal of intense support in all areas of
their life
However, in providing this support, all will require
a considerable degree of time and commitment to
meet the identified needs to enable the vulnerable
adult to be as independent as possible and lead
more active and fulfilled lives.
What experience/skills are
required?
Adult Placement Carers can be single people,
couples and / or families from a wide variety of
backgrounds and cultures. No formal
qualifications are required although we are
looking for people with:
1 Sensitivity and warmth
1 A sense of humour
1 An interest in helping vulnerable adults to be
valued members of their communities
1 Time to spare
1 A spare bedroom.
Adult Placement Carers are entitled to:
1 A signed agreement between the Carer and
the Adult Placement Scheme
1 Periods of respite (up to 28 days per year)
1 Regular supervision from a named Adult
Placement Officer
1 Access to development opportunities and
applicable training courses
1 Covered by Kent County Council’s Public
Liability Insurance.
Adult Placement Carers are considered self
employed for tax and insurance purposes.
Information on the simplified income tax
arrangements for Adult Placement Carers can be
found on the HM Revenue and Customs website.
Salary
As a professional carer you will receive
payment, which will be negotiated once the
placement has been agreed. The amount you
will receive will depend on the level of support
required by the person living with or staying
with you. Carers are not paid whilst they do not
have a person in a placement.
www.kent.gov.uk/adultplacementscheme
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Further
Contacts
This flyer is to help you access
further information on working in
social care by linking you to other
social care organisations and
related websites.
There are a number of different
places which provide information on:
1
current jobs
1
training, development and
qualifications
1
careers advice and guidance
Some of these contacts are listed over the page;
many of them also contain links to other sources.
To view adverts for the jobs that are being
advertised locally visit:
www.kent.gov.uk/socialcarejobs
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General Information
Training/Learning
The Department of Health have a website
dedicated to showing the range of careers
available in social care.
The Health and Social Care Centre at South Kent
College have been awarded a contract which
allows them to deliver subsidised training to
those working or wishing to work in the social
care sector.
www.socialworkandcare.co.uk
0845 604 6404
The General Social Care Council are responsible
for registering social workers and will be
responsible for implementing registration for
social care workers.
www.gscc.org.uk
www.southkent.ac.uk/training4care
0845 207 8216
KEY Training Services provide a range of education
and training opportunities relating to social care
including providing social care apprenticeships.
www.keytrainingservices.org.uk
The Commission for Social Care Inspection
register and inspect social care services.
www.csci.org.uk
Skills for Care
www.skillsforcare.org.uk
The MIND website provides some useful
information sheets on career’s in Mental Health.
www.mind.org.uk
Employers Organisations
Kent Care Homes Association (KCHA) for
information about working in residential
care services in Kent.
[email protected]
0800 731 4297
Current Jobs
There are a number of places that social care
providers across the county advertise their
vacancies – this list details a few of these:
To search for jobs within the private and
voluntary sector and within Kent County
Council’s social care services.
www.kent.gov.uk/socialcarejobs
[email protected]
The local press is often used to advertise jobs;
many of the local papers have websites that you
can view these vacancies through:
01634 291073
Kent Messenger Group
Kent Care Homes Association (KCHA) for
information about working in domiciliary
services in Kent.
www.carekent.org
www.kentonline.co.uk
Kent on Sunday
www.kentonsunday.co.uk
Courier Newspapers
www.thisiskent.co.uk
Many social care jobs will be advertised through
the job centre plus – you can view these by
visiting your local job centre or on the website.
www.jobcentreplus.gov.uk