Welcome Guide - International Business

Transcription

Welcome
Guide
PREFACE
Dear student,
It is our pleasure to welcome you to Zuyd University of Applied Sciences, Faculty of International
Business and Communication.
The Faculty of International Business and Communication is known for its international dimension,
located in the city of Maastricht right at the borders of both Belgium and Germany.
In this international setting you will find a vast variety of students with different cultural backgrounds
which will give you exposure to a true international setting.
Course contents and course delivery are geared toward international interaction providing you insight
in how to making the difference in an international environment.
As an exchange student you can choose one of our course packages, each package has a specific
focus and is based on the strengths of our programs.
We are looking forward to personally welcoming you at our welcoming session.
Wishing you a great international learning experience and again; welcome to the Netherlands,
welcome to Maastricht, welcome to Zuyd!
Maastricht, December 2015
Jeanette Oostijen
Dean
Faculty of International Business and
Communication
Zuyd University of Applied Sciences
Zuyd University of Applied Sciences – International Office FIBC
Patrick Schoenmakers
Co-ordinator International Affairs
Faculty of International Business and
Communication
Zuyd University of Applied Sciences
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TABLE OF CONTENTS
WELCOME GUIDE ................................................................................................................................. 1
PREFACE................................................................................................................................................ 2
1.
THE INTERNATIONAL OFFICE ..................................................................................................... 4
2.
ADMISSION ..................................................................................................................................... 5
3.
EXCHANGE PROGRAMS ............................................................................................................... 6
3.1
3.2
3.3
3.4
3.5
International Business School ............................................................................................................. 7
European Studies ................................................................................................................................ 8
Translation And Interpreting .............................................................................................................. 9
Oriental languages And Communication (Dutch) ............................................................................ 10
Dual Award (Double Degree) Programs .......................................................................................... 10
4.STUDENT LIFE ................................................................................................................................. 11
4.1 Money matters ......................................................................................................................................... 11
4.2 Accommodation ....................................................................................................................................... 14
4.3 Transportation ........................................................................................................................................ 15
4.4 Maastricht/Shopping/restaurant ............................................................................................................. 17
4.5 Emergency & Health ............................................................................................................................... 21
5.NETHERLANDS, ALL YOU NEED TO KNOW! ................................................................................ 23
5.1 The Netherlands in General .................................................................................................................... 23
5.2 Events in the southern part of the Netherlands ....................................................................................... 24
6.ZUYD FACILITIES ............................................................................................................................. 26
6.1
6.2
6.3
Zuydnet .............................................................................................................................................. 26
Zuyd App ........................................................................................................................................... 26
Student counseling ............................................................................................................................ 26
7.MAP OF ZUYD UNIVERSITY ............................................................................................................ 29
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1. THE INTERNATIONAL OFFICE
Contact details:
Brusselseweg 150
6217 HB MAASTRICHT, The Netherlands
Phone: +31 - (0)43 346 6282
Only for urgent matters call +31 (0)43 346 6642
Contact persons
Functions
Contact data
Patrick Schoenmakers
Coordinator
International Affairs
FIBC
Tel. +31 (0) 43 3466462
[email protected]
Audrey Luijten
Incoming mobility
Tel. +31 (0) 43 3466282
[email protected]
Angelique CremersKnubben
Outgoing mobility
Tel. +31 (0) 43 3466272
[email protected]
Diana Thoma
Outgoing mobility
Tel. +31 ()) 43 3466 298
[email protected]
Tamara Nkhata
Housing
Tel. +31 (0) 43 3466450
[email protected]
Nicole LardenoijeLemmens
LLP Grant/
Visa/residence
permits
Tel. +31 (0) 43 3466487
[email protected]
Alex de Waal
Student
Assistant/Buddy
coordinator
Tel. +31 (0) 43 3466282
[email protected]
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2. ADMISSION
Admission of exchange students
Language requirements
Visa and residence permit
Code of Conduct
Important dates 2015-2016
Deadline admission Autumn semester
1 May 2015
Deadline admission Spring semester
1 October 2015
Welcoming session Spring semester
15 February 2016 (08:45 – 09:30)
Start of classes Spring semester
15 February 2016
Good Friday
25 March 2016 (no classes)
Easter Monday
28 March 2016 (no classes)
Spring break
25 – 29 April 2016 (no classes)
Ascension Day
5 + 6 May 2016 (no classes)
Second Whitsun Day
16 May 2016 (no classes)
End of Spring semester (including exams)
15 July 2016
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3. EXCHANGE PROGRAMS
FACULTY OF INTERNATIONAL BUSINESS AND COMMUNICATION
General
The Faculty of International Business and Communication is located in Maastricht, the most
international city in The Netherlands besides Amsterdam. Maastricht is the capital of the Province of
Limburg, the southernmost part of the country.
Cafeteria at the Faculty of International Business and Communication
The Faculty of International Business and Communication offers 4 four-year Bachelor degree
programmes, which prepare students for a wide range of positions in businesses and not-for-profit
organizations. These programmes are:




International Business School (Bachelor of Business Administration)
European Studies (Bachelor of European Studies)
Translation and Interpreting (Bachelor of International Communication)
Oriental Languages and Communication (Bachelor of International Communication).
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3.1
International Business School
IBS offers a thorough training in management skills, business environment, international marketing
and communications. IBS aims at "creating" economically and legally well-versed young professionals
with a very good command of English and one other foreign language. The four-year bachelor-degree
programme of IBS is a course with a strong international focus. The entire programme is taught in
English, which allows international students to participate in all classes. Students are trained in a wide
range of business and management skills, including foreign languages, marketing, economics,
management, finance and accounting, cross-cultural management and international law. To stress the
international character of the course, most students spend a significant amount of time abroad to
follow lectures and gain international work experience.IBS students come from many countries, such
as Belgium, Bulgaria, China, Germany, Indonesia, Macedonia, The Netherlands, Russia and the USA.
IBS has excellent facilities for self-study. A well-equipped library and modern computer equipment are
available from Monday through Friday. For the latest information please see www.ibsmaastricht.nl.
Courses IBS
International Business offers several semester course packages to exchange students. Each
semester consists of two blocks/themes. The Autumn semester consists of blocks/themes 1 and 2.
The Spring semester consists of blocks/themes 3 and 4.
Semester
Autumn
Autumn
Autumn
Spring
Spring
Spring
Program
International Business
Package
IB-A
IB-B
Specialization Programme year 4
IB-C
IB-D
IB-E
ECTS
30
30
30
30
30
30
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3.2
European Studies
The European Studies programme has an international orientation and its curriculum, which
comprises the study of cultures, law, marketing and languages, aims to train students for jobs in an
international environment. The four-year full-time bachelor-degree programme taught in English
focuses on Europe: its history, the current political, social and economic situation, and its cultural
diversity. Some of the lecturers are native speakers from European and other countries. Graduates
are expected to be fluent in English and to have a thorough command of two other foreign languages
(chosen from French, German and Spanish). The cultural diversity in Europe is such that, in order to
be able to function successfully, graduates need to be aware of the differences in the way things are
done in e.g. Spain and Germany. These various cultures require a fundamentally different approach
and students of European Studies are trained to handle this cultural diversity. Two sectors of the
labour market can be identified that particularly attract graduates of the European Studies programme.
Here are some examples:


Strategic communication in the (international) private domain: communication advisor,
international project manager, spokesperson, marketing communication employee.
International jobs in the field of public administration: international networker, lobbyist, staff
member at the European Parliament, at a Ministry or embassy.
Courses ES
ES offers several semester course packages to exchange students. Each semester consists of two
blocks/themes. The Autumn semester consists of blocks/themes 1 and 2. The Spring semester
consists of blocks/themes 3 and 4.
Autumn
Autumn
Autumn
Spring
Spring
Academic
European Studies
European Studies
European Studies
European Studies
European Studies
European Studies
ES-CIB4
ES-CPP4
ES-ES2
ES-CIB3
ES-CPP3
Package for Japanese exchange students
32
32
30
31
31
53
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3.3
Translation And Interpreting
Translation and interpreting prepares you to translate and interpreter a foreign language in Dutch.
The 4-year course prepares you for your own choice of a foreign language, next to the compulsory
Dutch and English classes. Languages to choose from are: German, French and Spanish. You will be
guided by experts on these languages, and at the end of the study, you will be an expert yourself.
Next to these language course you will also receive course regarding; economics, law, techniques and
presenting. You will be trained in translating, controlling a language, using specific translating
programs and other necessary components to be successful.
The goal of the 4-year bachelor programme, is to make you fluent in Dutch and a foreign language,
after which you choose a specialization area in the fourth year. During the first semester of the third
year you will obtain experience through a nineteen week internship, followed by two eight weeks long
internships in year 4. The instruction language for these courses is Dutch. For more details, please
contact Ms Irene Custers (e-mail: [email protected], telephone: +31 43 3466633)
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3.4
Oriental languages And Communication (Dutch)
The Department of Oriental Languages and Communication provides courses focused on the
professional world in one of three languages: Chinese, Japanese and Arabic. Students of Chinese or
Japanese have English as a mandatory language in their course load; students of Arabic may choose
between English and French. A group of sinologists, japanologists and arabists are the core of the
faculty. These are near-native or native speakers with tremendous experience in didactics and in the
practical application of oriental languages in a commercial context. Guest lecturers from institutes in
the Middle and Far East supplement this core group. In addition, lecturers in English, French and the
specialist subject fields of economics and law are indispensable adjuncts to this programme.
The department’s goal is to train students to become professionals who make and maintain
commercial, cultural or social contacts in China, Japan or in Arab countries for international
companies, government agencies and non-profit organisations. To that end students carry out
countless assignments for which a good command of oriental languages is a prerequisite besides
other professional knowledge and skills.
If you are interested, please contact the International Office.
3.5
Dual Award (Double Degree) Programs
http://international.zuyd.nl/studying/degree-programmes/double-and-joint-degrees
Based on bi-lateral agreements the International Business program offers a Double Degree track (one
year duration). This is exclusively available for students from Anglia-Ruskin University and Euromed
Management.
Pre-requisites are:
- Basics of Marketing (4 P’s)
- Basics of Finance
- Basic principles of Law
- Meeting language requirements (English and second foreign language)
- 2.4 Practice and Skills: prerequisites of basics of economics, marketing, law and finance.
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4.Student life
4.1 Money matters
Currency
The Netherlands is part of the European Monetary Union that is why in the Netherlands we use the
euro as currency. The biggest advantage of the common currency is that you can travel through most
of the EU without having to exchange currencies. Keep in mind that the UK, Denmark, Switzerland
and Norway don’t accept the euro as currency.
Bank cards/ ATM machines
If you have a bankcard that allows access to the CIRRUS or Maestro network, you can withdraw
money from your account through ATMs (you will need a PIN-code to access your account).
Travellers' cheques can be exchanged at the local branches of the major banks. Please note that
some banks do not accept USD100 bank notes. If your ATM card is swallowed by a defective machine
you should contact the bank the machine belongs to. Most major banks always have a office is larger
cities like Maastricht.
Most shops accept cash payment, payment by debit card or payment by credit card (VISA or
Eurocard/ Mastercard, American Express is accepted in fewer locations). Usually credit cards are only
used for larger amounts. It is advisable to always carry some some cash currency. The Netherlands
has a relatively high living standard and some products may be more expensive than in your own
country. Make sure that your budget is sufficient for the entire period of your stay.
The IND (Immigration and Naturalisation Service) estimates that you need at least €815,- a month for
living expenses. However, if you wish to visit other parts of Europe while you are here, we recommend
an extra budget for travelling.
Daily expenses
Your daily expenses include food, public transport, books, clothes, and cinema tickets. But you also
need to take into account the costs for housing and insurance. Experience has shown that students
living and studying in Holland for one year spend between €800 and €1100 a month.
Food
Food is estimated to take a third of your income. Fortunately, most higher education institutions offer
hot meals at reasonable prices. Many cities have pubs (eetcafés) where you can get a good meal at a
good price. But the cheapest way to eat is to do your own cooking.
Some average prices: a cup of coffee/tea in a café: €2, a cheese sandwich: €3, dinner in a typical
student restaurant: €10. Most supermarkets offer a variety of brands. It is worth comparing the prices
to find the cheapest option.
Supermarkets
Albert Heijn: the largest supermarket chain in the Netherlands, with stores ranging from small
convenience stores to large hypermarkets.
Aldi: Very low cost hypermarket chain selling B-brand foods as well as non-food products such as
cheap computers, DVD players and clothes.
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C1000: Large supermarket chain selling standard produce as well as gluten free and international
products. (recently bought by Jumbo and jumbo is slowly turning c100 stores into jumbo ones).
Jumbo: One of the fastest growing supermarket chains in the Netherlands with a wide range of food
and non-food items. And always has the lowest price in comparison to other supermarket chains.
Student discounts
Many bars, restaurants, museums and cinemas give student discounts. Most of these ask for proof in
the form of a student card from your institution. You should check in advance if a student discount is
available at a place you want to use it. Especially for international students, the International Student
Identity Card (ISIC) can provide some interesting discounts and offers on travel, shopping, museums
and more, worldwide. Find out more on this site: www.isic.org.
Opening a bank account
As a service to its students, Zuyd University makes it possible for all students to pay their annual
tuition fee in 12 equal instalments. However, this is only possible when the student has a Dutch bank
account. If you would like to pay your tuition fee in instalments or need a bank account in the
Netherlands for other purposes (for example to pay your rent) then ING have an account that caters
specifically to students. ING and Zuyd University cooperate with each other to offer you banking
facilities and to make it easier and hassle free.
ATM‘s can be found across the city, all major Dutch banks are represented. Among others ING, ABN
Amro, Rabobank and SNS.
A few addresses of ATM‘s in Maastricht:
ABN AMRO
Vrijthof 21, 6211LD Maastricht
Avenue Ceramique 27 6221 KV Maastricht
ING
Vrijthof 45,6211 LE Maastricht
Statensingel 6217 Maastricht
Rabobank
Tongerseweg 166 6214 BD Maastricht
For more ATM‘s: http://places.tomtom.com/nl_nl/rubriek/pinautomaten/Maastricht?locale=en_GB.
Requirements to open your own banking account
Requirements when applying for an account with ING:
1. Minimum age is 18.
2. You live abroad during your study at Zuyd University.
3. You have a national identity card, a driver‘s licence or other valid proof of identity with a photograph,
issued by a qualified authority.
4. A written and signed certificate of registration from Zuyd University (your student card is not
sufficient).
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ING
Opening an ING bank account
1. Visit an ING office in Maastricht, Heerlen or Sittard and bring a valid proof of identity and the written
and signed evidence of enrolment issued by Zuyd University.
2. Fill in the application form handed to you at the bank. If your application is approved, you will
receive an e-mail from ING inviting you to collect your direct debit card.
3. You will receive a separate application form for internet banking at your home address. Sign this
form and send it to ING in the envelope provided. Stamp the envelope if you are posting it outside of
the Netherlands. For more detailed information you can visit the ING website with this link:
http://www.ing.nl/de-ing/over-de-ing/over-de-ing/welcome-to-ing/index.aspx.
Furthermore ING also has a banking application for your phone. Once you have opened your bank
account we advice you to download this application on your mobile/tablet device. Using the app you
have a 24-hour link to your bank account and can easily pay without having to log on to your ING bank
account on your pc. Installing the app works as follows.
1. First you need to install the app on your mobile/tablet device you can use the following links:
App store: http://itunes.apple.com/nl/app/ing-bankieren/id474495017?l=en&ls=1&mt=8
Android market: http://market.android.com/details?id=com.ing.mobile
2. Then you need to fill in your personal data.
3. ING will then send you a confirmation code to your ING account on the internet u need to use
this code to activate the app on your device
4. Now you can create your mobile pin code. The app will ask for this code for every payment
you make.
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4.2 Accommodation
Short stay
Zuyd University of Applied Sciences offers dedicated short-stay accommodation for incoming
exchange students. The buildings below are located in Maastricht. You can contact Tamara Nkhata at
the Zuyd International Office for more information on these accommodation options. You can contact
her at this telephone number: +31 (0)43 34 66 450 or email to this email address:
[email protected].
Avantgarde residence
The single rooms at Avantgarde are furnished (wall-to-wall carpet, curtains, lighting, single bed,
mattress, duvet and pillow, table and chair). Each room has a wardrobe, and an en suite shower and
toilet. Bed linen is not included.
There is a common room on the ground floor where you can watch TV, play table tennis, pool, mini
soccer and darts. Each of the floors has a shared kitchen, laundry room and dining room. The floors
can be reached by means of a staircase and elevators. Avantgarde has a terrace, a parking lot and a
secure bicycle shed.
The rent is €350,- per month. The deposit, which is refundable when you check out of your room,
amounts to €500,-. All services, including wireless internet, are included in the monthly
rent.International House Residence
The International House Student residence offers furnished single rooms, prices ranging from €360,to €500,- per month, all inclusive (wireless internet and utilities are included).Twin rooms are available
at 290 euro per person. The resident also have access to some sport facilities. Kitchen and bathroom
facilities are shared per floor. The deposit amounts to one month rent. A fee of 45 euro is charged for
cleaning services at the end of your stay.
Long stay
Maastricht Housing helps you find accommodation in and around Maastricht and in Sittard-Geleen. In
order to apply for a room you need to register. The fee for a one time subscription is € 35. It's their
shared goal to supply good quality housing at affordable prices for students, staff and guests from
Maastricht University, Zuyd Hogeschool and Jan van Eyck Academie.
You can contact the office of Maastricht Housing at this telephone number: +31 (0)43 388 53 00
(Monday – Friday from 9am to 6pm) or email to this email address: [email protected] or
[email protected].
In addition the company Jules and you can assist as well. Please visit www.julesmaastricht.com.
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4.3 Transportation
The Netherlands has an efficient public transport system. Trains generally run on time, with frequent
connections to a wide number of destinations. To save money on short distances, most of the
(international) students in the Netherlands ride bicycles. As a newcomer you may need some time to
learn how to cycle safely in busy traffic. Second-hand bicycles are widely available. If you buy one and
sell it when you leave, it will save you a lot of money on transportation. Don't forget to buy a decent
lock as bikes might be stolen by others.
Your own transportation
If you are from a European Union member state, you may use your national driving license in the
Netherlands. If you are here for longer than three months, however, your own license is only valid if
you are officially registered with the authorities. After twelve months you will need a Dutch license.
Please check in advance whether or not you will need an international driving license at:
http://www.government.nl/issues/driving-licence/foreign-driving-licences. If you are driving your car
through countries that lie between your country and the Netherlands, make sure that your car
insurance provides full coverage for all costs that you might incur in the Netherlands (which can be
very high). Parking space may be hard to find, and car parks are often quite expensive. Cars can be
parked at most of Zuyd‘s campuses. The parking fee amounts to a maximum of € 1.15 per day.
Disposable ticket
A disposable card for one trip or for a predetermined short-term use. For example, a one-day train or
bus ticket or a 3-day ticket for all public transport within the city of Amsterdam. More information can
be found at http://www.ov-chipkaart.nl/?taal=en.
The OV Chip Card
The OV-chipkaart is a contactless smart card system for all public transport in the Netherlands. If you
add credit to your OV-chip card you can travel thought the whole country. Only on trains it is possible
to buy single or return paper tickets for the same price. If you buy a single ticket in the bus, you have
to pay more and therefore it is advantageous to buy a OV-chip card. The full name in Dutch is
Openbaarvervoerchipkaart (literally ̳public transport chip card‘) though this full name is almost never
used: the shorter OV-chipkaart is used, as is the abbreviation OV to refer to public transport.
For our exchange students we recommend to get the anonymous OV-chipkaart, which can be bought
at the ticket-service at the railway station of Maastricht. The main advantages of this card is that it is
not personalized and thus you are able to lend your card to others, and that you can buy it quickly at
the train station rather than going through an application process online. You can sell this card as well
when you leave the Netherlands.
There is no specific OV-chipkaart for tourists or exchange students.
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Getting to Zuyd Maastricht
Zuyd has many locations in Maastricht but for International Business and European Studies students
the Brusselseweg is the most important one. Underneath you will see the address and how to get their
using public transport.
Location Brusselseweg
Visiting address
Brusselseweg 150
6217 HB Maastricht
Postal address
PO box 634
6200 AP Maastricht
Educational courses:
Communication and Multimedia Design European Studies International Business Oriental Languages and Communication Translate academy Master Comparative European Social Studies
Reception
T +31 (0)43 346 66 66
Opening hours facility
Monday t/m Thursday: 08.00-19.00u
Friday: 08.00-18.00u
Using Public transport
If you are trying to reach this facility you can use the bus. You need to use either line 1 or 2 from the
Dutch railroad station in Maastricht. More information on the Zuyd facilities can be found by using this
link:http://international.zuyd.nl/about/contact/locations-maastricht
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4.4 Maastricht/Shopping/restaurant
Zuyd University of Applied Sciences is located in the most southern part of the Netherlands, in three
different cities Heerlen, Sittard and Maastricht, each of these cities has an own unique character.
Below the main aspects of Maastricht are described
Maastricht
Maastricht is the capital of Limburg. It is one of the eldest cities in the Netherlands and certainly the
most international one. It is for good reason that Maastricht stood at the cradle of the European Union
in 1992 at the time of the signing of the Maastricht Treaty -the treaty on European Union. Thousands
of tourists come to Maastricht every year for a taste of the epicurean character of the south of the
Netherlands. In 2013 Maastricht had 122,000 inhabitants. There are some typical Maastricht
specialties you don‘t want to miss: zuurvlees (a soury beef stew) served with chips, onion soup (a rich
soup made of onions with lots of cheese) and saté (chicken or beef skewers served with peanut
sauce).More information can be found on the website: http://www.vvvmaastricht.eu/home.html?lang=2.
Students in Maastricht
Maastricht is quite international and has a large student population that includes many international
students. The city has a rich cultural life, a wide variety of shops and boutiques, and many pubs, bars
and restaurants, all of which make it an ideal place to live, work and study in. Maastricht is a real
university city with a lively student culture and plenty of facilities. Zuyd has eight locations in
Maastricht. The building at the Brusselseweg houses several international study programmes. The
Academies of Music, Performing Arts and Fine Arts are located in the city centre, while the Hotel
Management School and the Faculty of Midwifery Education and Studies are located at the edges of
the city. Students of Zuyd University of Applied Sciences in Maastricht can benefit from the Maastricht
University sport card. More information can be found on the website:
http://www.maastrichtuniversity.nl/web/ServiceCentres/SSC/UMSPORT.htm.
Student Associations
A student association will give you an added opportunity to fully enjoy your student years and to
develop yourself further. If you organize your time efficiently, you should have enough time to do
things other than just study! During INKOM (at the beginning of September), representatives from
most of the student associations will be there to introduce themselves to you.
The following student associations are located in Maastricht:
SV KoKo
http://www.svkoko.nl/
MSRC Saurus
http://www.msrvsaurus.nl/splash/
SV Circumflex
http://circumflex.nl/
MSV Tragos
http://tragos.nl/
Aegee
www.aegee-maastricht.org
Lux ad Mosam
http://www.luxadmosam.nl/ (A christian student association)
Erasmus student Network www.esn-maastricht.nl (For exchange students in Maastricht)
To get to know these associations, you can join the INKOM. This is a good way to get to know more
new students in Maastricht. For more information and to sign up: http://www.inkom.nl/eng.
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Restaurants
Overall you can‘t go wrong with the Platielstraat and its square (Amorsplein), there are a lot of pubs
and bars and restaurants in Maastricht if you are really interested you can use the link below to find
your new favourite restaurant/pub/bar in Maastricht
For restaurants:
https://www.seatme.nl/direct_reserveren/zoek_restaurants.htm?fh_location=//seatme/en_GB/num_per
sons%3E{a2}/mam%3E{mam_1110;mam_1140;mam_1170;mam_1200;mam_1230;mam_1260;mam
__1}/sub_region%3E{maastricht}/date%3E{20150608;30000101}&gclid=CODxpO6v_sUCFeLKtAodB
nkAhg&lang=en
For Pubs/bars: http://www.youropi.com/nl/maastricht-9/uitgaan
Some top restaurants worth mentioning
Reitz
Reitz is a popular fast food joint where you can get the best fries in Maastricht also widely acclaimed
as the first snack-bar of the Netherlands. You can‘t miss the line of waiting customers during a sunny
day. Located, ironically enough, right next to the McDonald‘s at the Market square.
Brasserie Appart
A trendy restaurant with great cocktail bar.
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De Preuverij
A student café with good and low price food. Reservations recommended: +31 43- 3250903.
The buzzing heart of the student area, with a lot of restaurants and bars. Right across the river on the
Wyckerbrug straat is located the Irish Pub John Mullins, always welcome to expats, international
crowds and locals alike.
Shopping
In the Wyckerbrugstraat is located the Irish Pub John Mullins, always welcome to expats, international
crowds and locals alike.
The Entre-Deux shopping mall is located near the Vrijthof right next to the Dominicanen Church, home
to the internationally bookshop Dominicanen. A stone‘s throw away and you‘ll find yourself on the
main shopping street, the Grote Straat. It is a big street that is connects the Vrijthof to the remaining
inner city.
Department stores like HEMA, V&D and Bijenkorf are situated here as well as many other clothes and
shoes stores. The Stokstraat used to be one of the poorest streets in Maastricht that now carries
shops with fashion‘s biggest names and brands. For boutiques, vintage clothing and not so wellknown upcoming brands, simply walk around the centre. You‘ll be sure to find something to your liking
and everything is highly accessible.
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Shopping for Maastricht souvenirs:
The tourism bureau has a nice selection of gifts (Kleine Staat 1, close to the Vrijthof). Preuve Limburg
(Laag, Mosae Forum 13) has specialty food stuffs and regional products. Kiekoet (Rechtstraat 52 or
Heggenstraat 5) is an ideal place to shop for a nice souvenir from the city.
The art of Maastricht
Please do not miss out on the many, architecturally and esthetically speaking, spectacular sights of
the many churches Maastricht is home to. All across the city many beautiful churches from days long
gone by can be found. For English sermons please visit www.damascusroadic.com or
www.michurch.nl. Having no religious views or different religious views should not let you miss out on
these beautiful sights.
For your convince we have a enclosed a link to a map at the bottom of the page containing al the
shops in Maastricht. You can use this link to get a more detailed description on Google maps. Zuyd
Brusselseweg is marked with the red marker with the black dot.
Link: https://www.google.nl/maps/search/shopping+in+maastricht/@50.8506825,5.6924806,15z
20
4.5 Emergency & Health
Important telephone numbers
Important telephone numbers in the Netherlands: Police – 112 Ambulance – 112 Urgency anywhere in
Europe – 112. Use only in emergency situation.
Medical care/insurance
In the Netherlands, the general practitioner (GP) is your first port of call for (non emergency) health
problems.
It is a good idea to register with a general practitioner (GP) in the town where you are living in the
Netherlands. Registration with a GP practice is free. If you have medical problems, make sure to bring
a copy of your medical file with you.
You can discuss this with the chosen GP in the Netherlands. Are you going to study in Maastricht,
then you can find more information about registration at a GP practice in this brochure.
If you have to go to the after-hours clinic because of an acute medical problem, the GP where you
have registered will be informed about this.
In general you will only visit the hospital when severely ill and your GP cannot conduct treatment, or
when your GP is unavailable for whatever reason. In the last case you will visit the emergency room,
these are attached to the hospitals given above and will help you with whatever medical ailment you
might have.
Hospitals and Emergency Rooms
The AZM is located in Randwyck and easily accessible by public and private transport.
Address P. Debyelaan 25 6229 HX Maastricht Telephone number: +31 (0) 43 387 6543 Email
address: www.english.azm.nl
General practitioners
For your convenience we have listed some general practitioners you can consult should you feel
under the weather. Please do take note that should register before the doctor in question can treat
you. Students with known health problems should register in the first two weeks as a precautionary.
Diagnostic Center
Teikyo Brouwersweg 100
6216EG Maastricht
Telephone number: 043-329 2082 http://dcteikyo.com/
This physician is located in the Teikyo building, students living there or living in the neighbourhood of
the Brusselseweg location are encouraged to make use of Diagnostic Center Teikyo‘s services.
Huisartsenpost Wolfs
Patersbaan 11a
6211LZ Maastricht
Telephone number: 043-3218600 http://www.huisartsenmaastricht.nl
Students with postal codes in between 6211 and 6219 (in other words those living near the
conservatory) should register with Huisartsenpost Wolfs.
21
Gezondheidscentrum Dr. Van Kleef
Dr. Van Kleefstraat 27
6217 JJ Maastricht
Telephone number: 043-3479222 www.vankleef.praktijkinfo.nl
This physician is located close to the faculty of International Business and Communication at the
Brusselseweg.
Huisartsenpraktijk van Rooij
Kemenadeplein 2/4
6222VE Maastricht
Telephone number: 043-3624100 http://www.zorgkaartnederland.nl/zorgverlener/huisarts-rooy-j-r-a-yvan-maastricht-14156
This physician is close to the Hotel Management School.
22
5.Netherlands, all you need to know!
5.1 The Netherlands in General
The Netherlands is located in Europe, Europe consisting of 51 countries. 28 independent member
states belong to the European Union, an economic and political union. The Netherlands, officially the
Kingdom of the Netherlands is a constitutional monarchy with a parliamentary system. King WillemAlexander is the Dutch Head of State. Together with the Ministers, he forms the Dutch Government.
Prime Minister Mark Rutte is head of the Cabinet (Ministers and State Secretaries).
The Netherlands has a multiparty system. Every four years, a new Parliament is chosen. The
Parliament consists of a Senate and a House of Representatives. The latter and the Cabinet develop
laws and monitor the implementation, while the Senate monitors the House of Representatives.
At the moment the Dutch Cabinet is comprised of two parties: the Liberal party (VVD) and the Social
Democrats (PvdA).
The country has twelve provinces. A Dutch province fulfils responsibilities of regional importance and
is the connection between the national government and the local municipalities. The Netherlands
largest city, and capital, is Amsterdam.
Amsterdam
Holland or the Netherlands?
Holland or the Netherlands? What is the difference between these two? The Netherlands is often
referred as Holland. Nevertheless, the official name of the country is the Kingdom of the Netherlands.
The Netherlands consists out of twelve provinces. Two of them, North and South Holland, are the two
provinces that together make up Holland. Maastricht is located in the south and maybe important to
know is that Citizen in the south of the Netherlands do not like to be referred to’’ Holland’’.
Economy
The Netherlands is known as a politically stable country with a sound financial policy. The Netherlands
is one of the most open economies in the world, it remains to this day one of the world‘s largest
exporters, proudly having a place in the top 5 world ranking list.
Three quarters of the professional population work in the tertiary sector, one quarter in the industrial
sector and only 4% in agriculture. Despite these figures, the Netherlands is a big exporter of
agricultural and horticultural products. Well known Dutch conglomerates include: Shell, Unilever, Akzo
Nobel, Philips, Aegon, ING Group, Rabobank, Heineken, TNT and Randstad.
The Netherlands are since 1999 a member of the Eurozone. Maastricht is actually the birthplace of
Euro as a currency with the signing of the treaty of Maastricht in 1992.
Few facts
Greetings: In the Netherlands, people greet each other by shaking hands when they do not know
each other.
Tipping: Service charge is not included in the price. Usually people give 5% - 10% of the bill as
tipping, depending on the quality of the service
23
Temperature: The temperature throughout the year is moderate (not extreme cold and not extremely
hot). The average temperature in Netherlands is 10.1 degrees. In summer, the average temperature
is 20°C and in the winter around 4 degrees.
Languages: Dutch is the official spoken language in the Netherlands. Southern dialects for instance
in Maastricht are in no way shape or form officially recognized languages, beautiful and poetic as they
may sound.
English
Hello
Goodbye
Yes /No
Excuse me
Thank you
Do you speak English
I don’t understand
How are you
Pork/Beef/Chicken/
Station
Left/Right
Dutch
Hallo
Tot ziens
Ja/ Nee
Pardon/ sorry
Dank u wel
Spreekt u engels
Ik snap het niet.
Hoe gaat het
Varken/ Rund/ Kip
Station
Links/rechts
5.2 Events in the southern part of the Netherlands
Inkom
Inkom is very large festival for students that are going to study in Maastricht. You can see it as an
introduction week. Lots of parties are organist by the large student associations in Maastricht during a
whole week. Only for the student that start in august/September. For more information :
http://www.inkom.nl/eng
Pinkpop
This festival is the oldest and best-loved open-air pop festival in the Netherlands, takes place every
year over the Whit weekend in Megaland, the festival site of Parkstad Limburg in the municipality of
Landgraaf. The Pinkpop Festival was first held in 1970. Lots of internationally famous bands have now
been on stage during Pinkpop, such as for example the Red Hot Chili Peppers, Dire Straits, Metallica,
Foo Fighters and Rage Against The Machine. For more information: http://www.pinkpop.nl
24
Sinterklaas
There is not a single family in the Netherlands that does not in some way or another honor the old
"Bishop" and his servant the Grumpus with a party, a small get-together or by going to somebody's
else's house to celebrate. There may be many presents, or just a few, tables laden with traditional
candles and cookies, or just a pot of hot chocolate. The house may be teeming with children, or with
perhaps just a few grown-ups around the dining room table, but the Sinterklaas spirit is everywhere. It
is far and away the nicest, most wonderful and exciting festivity in the land! For more information:
http://www.iamsterdam.com/en/visiting/whats-on/holiday-season-in-amsterdam/sinterklaas
Carnaval
In Holland, carnival is a holiday mainly celebrated in the south of the country. The provinces Limburg
and Noord-Brabant are the predominantly Catholic provinces of the Netherlands, where most
inhabitants celebrate Carnival. Though some people take the Carnival traditions very seriously, most
people keep it simple and just drink, sing and dance wearing a colorful outfit. For more information:
http://www.holland.com/uk/tourism/activities/events-in-holland/february-1/celebrate-carnival-inholland.htm.
25
6. Zuyd Facilities
http://international.zuyd.nl/studying/exchange/ects-information
In order to use most of Zuyd Facilities, you need your username and password to access. If you forget
one of these, go to your respective IT department and request your credentials.
You receive a mail before the start of the year with your credentials.
6.1
Zuydnet
On Zuydnet you can pretty much find everything, using your credentials to log in you can find your
schedule, news, events, important announcements, facilities, support, study career and way more.
If you are unable to find something or unclear about something, always check Zuydnet first, if you
can’t find your relevant information under the tabs provided (Study, Work, About Zuyd, Current) use
the query to search.
Link: https://www.zuydnet.nl/en
6.2
Zuyd App
Zuyd has an app, USE IT!
If you have a phone, you should immediately download the Zuyd app, why? Here is why:
The Zuyd app gives you access to all the things you need during the day namely:
- Daily schedule
- Weekly schedule
- Test results
- Osiris
- Blackboard
- Webmail
The app is free of charge and can be used by all students, you just have to link it to your Zuyd
credentials and you are ready to go. Furthermore, even without internet connection you can check
your schedule as it was as you last refreshed it, luckily the schedules do not change that much.
6.3
Student counseling
If you have personal problems, problems at school or other school related issues. Appointments with
the Student counselors can be made at the front desk, or you can visit the Student counselor during
open hours.
https://www.zuydnet.nl/en/study/help-for-students/student-counsellors
Student counselors are for everyone and they have time for everyone!
Contact information for appointments:
Heerlen: 045-400 62 98
Sittard: 046-420 70 78 / 045-400 62 98
Maastricht: 043-346 66 66
-
ICT + Wifi
The facilities at Zuyd are geared to the demands of a modern student: online, flexible learning and
working environments and excellent ICT facilities are available. All of our buildings feature computer
work stations with fast internet access. You will also have access to a Wi-Fi network, a computer
account with a personal e-mail address, storage capacity for your personal files and printing facilities.
The ICT Helpdesk offers support for all your ICT-related enquiries and provide log-in details via your
private mail account. In case of questions contact the ICT helpdesk. Contact details:
Room: BR.B.02 – E-mail: [email protected]. Opening hours: Monday – Friday from 08:30-16:30
(lunchbreak from 12.30-13.00).
In order to connect to the wifi, you just enter your Zuyd credentials at the Hogeschool Zuyd connection.
26
-
Zuyd Mail
Every student has a personal Zuyd mail. This mail is used to receive information regarding your study,
schedules and fellow students, you should check your personal Zuyd mail everyday!
To access your Zuyd Mail, go to: mail.zuyd.nl. Use your Zuyd credentials to log in.
-
Blackboard
Blackboard is used by all students and teachers. You can find all course manuals, power point dia’s,
Dropbox for reports and all kinds of relevant information for every course.
Go to: blackboard.zuyd.nl/webapps/login/
Login with your credentials, look under my course at the Home tab(tab you login to) and select your
study program.
-
Osiris
Osiris can be used to check on your study progress, normal students can also register here. You can
find a preview of all the courses you have done and succeeded, how much credits they each are, and
how much you still need to get.
Use your Zuyd credentials at: https://osiris.zuyd.nl
-
Registration Office
Responsible for admission and student ID-cards. These cards are necessary during exams and resit..
Contact details:
Room: BR.2.10
E-mail: [email protected]
Opening hours: Monday – Friday 10:00 -12:00 and 12:00-14:00 (closed on Wednesday)
-
Office of Educational Affairs
Responsible for your time tables (they process your course enrolment form) and exam schedules
(during exam weeks as mentioned in the year planner). Contact details: Room BR.1.18
E-mail: [email protected]. Opening hours: Monday – Friday 10:00 -13:00 (closed on Wednesday)
-
Library
All the campuses of Zuyd have libraries featuring modern computer and study facilities. At the libraries
you can consult and borrow books, magazines and audiovisual media. The website of the library
provides easy access to several databases. With the free library card you can get access to other
libraries in the region, including the library of Maastricht University.
Link: https://www.zuydnet.nl/en/about-zuyd/facilities/library
-
Audiovisual equipment
During your study you will have to prepare many presentations, conduct interviews, make video
recordings etc. On certain conditions you can borrow audiovisual equipment, e.g. laptop computers,
multimedia projectors, video cameras, at the AV service desk.
-
Printer & Photocopies
All Zuyd’s buildings feature several Printers, these printers are to be found throughout the building. In
order to use these printers you will need to make an account on:
https://print.zuyd.nl/RicohmyPrint/Login.aspx
You will have to transfer money to this account, next you can send files from your computer (add them
to the website) to the printer. Accessing the printer either by typing in your Zuyd credentials at the
interface or scan your Studentcard next to the printer.
These printers can also be used to scan documents.
-
Restaurants
At all our locations you will find restaurants and cafeterias, operated by Sodexho catering services as
well as vending machines and coffee corners, you are free to use those facilities under payment.
27
-
Parking facilities
At some of our campuses a € 1.15 fee is charged at the car park. For € 5 you can buy a parking card;
extra amounts can be charged to this card through your own debit card. Bicycles, mopeds and
scooters can be parked in our free bike-parking facilities.
-
Transcripts of records
Transcripts of records will be issued by mail and send to the Co-ordinator of International Affairs of the
student’s home institute. The procedure is as follows:
Enrolment
- Students submit their choice of courses (course enrolment form) and application through the
online procedure (deadline 1 May for the Autumn semester and 1 October for the Spring
semester).
Grades and transcripts
- After the exam period, lecturers will hand in the grades to the Office of Educational Affairs
15 working days after the exam/resit at the latest.
- The Office of Educational Affairs will process the incoming grades.
- Students can view their grades online (Osiris) 30 days after ending their study abroad.
- After the study abroad period Zuyd University will send an official transcript of records to the
partner university.
-
Exams/resits
Visiting students are obliged to meet the course requirements, including the timetable of
examination. This means that students need to be physically present for taking exams (and one resit,
in case of a fail in the first attempt) at the end of the semester.
Examinations are organised as end-of-block or end-of-semester finals and in case of failing the exam
you can take one resit. In case of a resit in block 4 you need to contact the International Office
([email protected]) for the exam schedule. Please note that you as an exchange student
don’t have to register for exams/resits.
Some classes require individual papers or group work to be submitted in the course of the study
programme. Continuous assessment may be applied in some classes, which makes regular
attendance crucial.
-
Day schedule
The timetables will be made available at the start of each block/theme.
Your schedule can be found at: https://www.zuydnet.nl/en/schedule
- Books/Readers
Students are expected to buy the books and/or material required for the courses they are enrolled in.
A list of the books and/or material required can be found in the block book, which is provided in the
schools’ digital learning environment, named Blackboard. Another option is to inquire information
regarding the books and/or materials required from your lecturer. You can order your books online
from www.amazon.com, or www.bol.com (the Dutch alternative). You might be able to acquire the
books second-hand which would greatly cut the costs. Recommended is to order your books in
advance, as it takes 2 to 3 working days before they will be delivered. Other options are borrowing
books from the library or fellow students and copying them.
Details about the purchase of books will be provided to you on the start of the block/theme. Readers
can be purchased at the Sales Desk located in the school building. Books that are only needed
incidentally (ask your lecturers!) can also be obtained from the library free of charge. The librarians will
be pleased to fully inform you about all the possibilities on the day of your arrival.
28
- Visa en permits
The international office is fully staffed and tasked to help all non-native students concerning visa‘s
permits and information concerning them. The office itself has an open door policy throughout the
week, we would recommend however to make an appointment over email, please contact this email
address: [email protected]
-
Personal equipment
You are going to need to prepare a lot of presentations and reports etc.
Therefore, it is advisable to purchase a personal notebook, laptop, camera, recorder or what is
required for your specific study.
-
Calculator
For finance courses we require a Casio fx-82 MS calculator during exams/resits. If you don’t have
such a specific calculator please go to our administration in room BR.1.02 to check if your calculator is
“Zuyd proof”. If so, you will get a Zuyd sticker on your calculator.
7.Map of Zuyd University
Zuyd University Maastricht exist out of 2 buildings one old and an new part. The two buildings are
linked together by the canteen.
The old building located on the Brusselseweg . For this reason begin all the classroom numbers in the
old building with BR and all the rooms in the new building begin with RA , RB or CE. You will get a
map of Zuyd University during the Welcome Session on you first day at school.
29

Welcome Guide - International Business

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