Maastricht Academy of Music in a nutshell
Transcription
Maastricht Academy of Music in a nutshell
Maastricht Academy of Music in a nutshell Welcome at the Maastricht Academy of Music Preface 1 Dear student, Welcome at the Maastricht Academy of Music. The practical information in this guide will help you to find your way in your studies and the surroundings. Various matters will be discussed more extensively during the introduction programme in the first week of the academic year. After this week, you will know more about the academy, your fellow students, and cultural life in the city and surrounding area, before starting your studies. The Maastricht Academy of Music currently has around 500 students with over 30 different nationalities. The academy has three degree programmes: Classical Music, Jazz, and Music in Education. The Maastricht Academy of Music offers both Bachelor’s and Master’s degree programmes. With the Arts Faculty of Zuyd University of Applied Sciences, Maastricht attracts large numbers of art students, artists and performers from the Netherlands and abroad. The Maastricht Academy of Music is an internationally oriented conservatoire, and part of Zuyd University of Applied Sciences. It is located in the heart of Europe, just a stone’s throw from Belgium, Luxemburg, Germany and France. This international location gives students countless opportunities to gain experience at major performance venues in the Netherlands and abroad. We hope you will have a great time here as a student, with lots of experience performing at the wide range of venues in Maastricht, the Euregion and beyond. With kind regards, on behalf of the entire team at the Maastricht Academy of Music, Jan Rademakers, Dean Table of contents 3 1 Studying at the Maastricht Academy of Music Arriving in the Netherlands 5 Programme structure, rules and procedures 5 Regulations 5 Payment of Tuition Fees 5 Enrolment 6 Student Card 6 Paying with the Card 6 Damaged Card 7 Classrooms and Rehearsal Spaces 7 Computers 7 Zuyd e-mail and Blackboard 8 English requirements and lessons 9 Instruments on loan 10 Pigeonholes 10 Library 10 Studio 10 4 Financial Support Zuyd Excellence Scholarship 27 International Office 27 Mobility Fund 27 Contribution Masterclasses for Master’s Students 28 Erasmus Scholarship 28 CM Foundation 28 Other Funds 28 Discounts on Concert Tickets 29 2 Academic Affairs and Examinations Office Academic Affairs (student administration) 13 Examinations Office 13 3 Programme Structure Bachelor of Music 17 Admission to Master’s programme 22 Master of Music 22 Starting Points for Successful Studies 22 Examination Board 22 Exemptions 23 Student Career Consultants 23 Confidential Adviser / Sexual Harassment 24 Communication and Marketing 24 Social Media 24 5 Booking Agency 31 6 Life in the Netherlands Getting here 33 Bikes 34 Getting Around 34 Municipal Registration/BSN 35 DigiD 35 Finding somewhere to live 36 Insurance, Healthcare, and Emergencies 36 Financial Help 37 Groceries 37 Eating out 38 Lazy day eating 38 Maastricht Music 38 Getting furniture 38 Getting rid of stuff 38 Finding a Job 39 Useful links 39 House Rules 42 Frequently Asked Questions 44 1 Studying at the Maastricht Academy of Music Studying at the Maastricht Academy of Music 5 This chapter contains information about the most important practical matters at the academy, such as booking rooms for lessons and study, using your student card, student guidance, use of facilities, the library and the studio. The starting point is that you are personally responsible for the course of your studies, and you are the one who takes the initiative if necessary. The academy staff – lecturers, heads of department, Academic Affairs, the Examinations Office, the student career consultant and student counsellor – answer questions, offer advice, help, and contribute thoughts and ideas. The main subject lecturer and head of department and/or student career consultant are your first point of contact. If any circumstances arise that may lead to a delay in your studies (illness/injury, special personal circumstances or problems), please contact the student career consultant and/or the student counsellor at an early stage. Arriving in the Netherlands If you have come from another country and are moving to the Netherlands, there is a lot you need to arrange, like finding a room, applying for a visa, medical care etc. In the chapter Life in the Netherlands, you will find more information about transport, applying for a Citizen Service Number (Dutch: BSN), looking for accommodation, medical care, supermarkets etc. the website mymaastricht.com has been developed by Zuyd University of Applied Sciences, Maastricht University and the Municipality of Maastricht to give you extra help with these matters. Programme structure, rules and procedures During your studies at the Maastricht Academy of Music (Dutch: Conservatorium Maastricht, CM), it is important to know the structure of your degree programme, what the rules are, how you can obtain information, and who you can contact if you have any questions or problems. Regulations The description below is intended to give you general information. You will find more information on the website conservatoriummaastricht.nl / maastrichtacademyofmusic.com and on Blackboard (blackboard.zuyd.nl). The official information about the degree programme is set out in the Education and Examination Regulations (EER), which can be found on Blackboard. You are expected to check your Zuyd e-mail address at least once a week, so you will stay informed of all matters concerning the Academy. Payment of Tuition Fees The tuition fees are set by the government every year. On the website, you will find a step-by-step plan that you can follow to find out how much you will have to pay in your situation: international.zuyd.nl/ studying/registration-and-enrolment/ tuition-fees. Studying at the Maastricht Academy of Music 6 Enrolment A lot needs to be arranged to enrol successfully. Sometimes things go wrong. In this case, you can contact the Enrolment Office: [email protected] (ENG) [email protected] (NL). For more information, please go to: > international.zuyd.nl/studying/ registration-and-enrolment/tuition-fees > www.zuydnet.nl/en/study/enrolmentand-finance/tuition-fee > www.zuydnet.nl/en/study/enrolmentand-finance/re-enrolment Student Card Once your enrolment is complete, you will be issued with a student card. This will be sent to your home address, unless you have entered an address abroad in Studielink. In that case, you will get an invitation to pick up your card at reception in the main building, Bonnefantenstraat 15, Maastricht (for Classical Music students) or at reception in the annex, Fr. Romanusweg 90, Maastricht (for Jazz and Music in Education students). This student card is primarily a pass that grants you access to the Academy building. You ALWAYS need your student card if you want a room, or if you have an exam, so make sure you have it with you at all times. Without your student card, you cannot use the rooms to study. For more information: www.zuydnet.nl/en/study/enrolment-andfinance/student-id-card. Student Card Paying with the Card You can also use the card to pay for copying and printing at the Academy. You cannot use it to get coffee, tea or soft drinks from the machine. Before you can use it to pay, you need to put money on your student card (‘buy prepaid credit’). You can (re)-charge your student card online on print zuyd.nl. A manual is available on www.zuydnet.nl/ en/about-zuyd/facilities/printing-scanningand-copying in case you need help. Make sure you have enough credit on your card, or your purchase will be refused. Before you can print, scan or copy, you need to connect your card to the network once. This is done as follows: • Move your card across the card reader of your multifunctional printer of choice. In the main building, Bonnefantenstraat 15, the printer can be found near the administration office. In the annex, Franciscus Romanusweg 90, it is located in the computer room on the ground floor. • The display will show the following text: card unknown (Dutch: kaart niet bekend). • Fill in your Zuyd username in the box ‘user ID’ (gebruikers-id). • Fill in your Zuyd password in the box ‘password’ (wachtwoord). Studying at the Maastricht Academy of Music 7 NB: This card CANNOT be used for the coffee/tea/snack machines. You can buy a Sodexo card for these, or pay in cash. • Combo rooms (1, 2, 3, 4, 6 and 7) and the other classrooms can be booked up to 8 days in advance, in the appropriate booking folder (reception). These bookings can only be made for study purposes. Musical activities not directly related to your studies (your ‘own’ band, ensemble, or lessons for ‘externals’) must take place somewhere else. This is due to a shortage of rooms. • Because of this shortage of rooms, five digital pianos have been placed on the first floor. These can be used without booking. You will need your own headphones and, if applicable, a ‘mini-jack in > large jack out’ adapter plug. Damaged Card Please look after your card and make sure you have it with you at all times. If your card is damaged, you will have to buy a new one from Zuyd University of Applied Sciences for €10. To apply for a new card, please send an e-mail to [email protected]. Classrooms and Rehearsal Spaces In order to book a room, you need to register and hand in your student card in time. You can book a room for a maximum of two hours at a time. You will get your student card back when you return the key. It is not permitted to leave the room without handing in the key. Signing in is done on the form in the appropriate folder. No food/ drink is allowed in any of the rooms, nothing must be placed on the grand pianos and the rooms must be left neat and tidy. Rules for booking study spaces in the main building: • If you want to book the Willem Hijstek Hall or Matty Niel Hall, you can apply for this (in time) in advance at reception. • All other rooms can only be booked on the day. Rules for booking study spaces in the annex: • The Wyck concert Hall (also practice room) can only be booked in consultation with the reception staff, Jacqueline Vink, Sigrid Paans or Marc Rutten. Students are not allowed to act on their own initiative as far as this is concerned. Computers There are computers that students and lecturers can log on to on the third floor of the main building and the first floor of the annex. You can use these for your Zuydmail, Blackboard and, for example, to print files. If you have any questions, problems and/or complaints about com puters, computer accounts, or the internet, contact the helpdesk: +31 (0)6 34 38 12 54, e-mail: ict-servicedesk.conservatorium@ zuyd.nl. In order to use the wireless network on your laptop, you need to connect to the (secure) Zuyd network. Go to notebook.zuyd.nl to read the user guide for your operating system. Unfortunately, these user guides are not available in English. Studying at the Maastricht Academy of Music 8 Zuyd e-mail and Blackboard Once your registration is complete, you will be assigned a Zuyd e-mail address. You need to check this e-mail address at least once a week, so you will stay informed of all matters concerning the Academy of Music. All e-mails from the Academy are only sent to the Zuyd addresses of students and staff. Blackboard Blackboard is Zuyd’s electronic learning environment. It contains online information and lesson materials for the various courses. Blackboard provides students of the Academy of Music with information about courses, timetables, exercises and exams: blackboard.zuyd.nl. Log in using your Zuyd username and password. Choose the Dutch or English version. You can log in to this internet-based learning environment from any computer in the world, and look for the specific information you need. On the home page, you will find ‘my courses’ in the menu. Select the course ‘conservatorium maastricht’. If you cannot see this course, please send an e-mail to one of the lecturers of the course ‘Music as a profession’ [email protected], [email protected] or to [email protected]. They will register you. Username: studentnumberlastname Password: your password Login Studielink has sent an e-mail to your private email account with the credentials (username and password) for access to the computers in our Academy. From now on you will have to use the credentials which have been sent to you. The only time you need to use your Studielink credentials is e.g. to change your home address or, next year, to sign in for the second year. E-mail Within the Academy buildings, you can use the ‘Outlook’ icon on the desktop of the computers. When working from home, please use: mail.zuyd.nl. Log off If you use e-mail (Outlook) or Blackboard, make sure that you log off after working with these programs. If you do not, other students may be able to work within your account. You are personally responsible for the use of your account. Second, third and fourth-year students need to download their timetable from Blackboard. (Conservatorium Maastricht > General information > Timetable). Setting up Wi-Fi In order to use the Zuyd wireless internet network (Wi-Fi), select the network ‘Hogeschool Zuyd’. Next, enter your Zuyd user name and your Zuyd password. Then accept the certificate in order to conclude the registration to the Zuyd wireless network. Studying at the Maastricht Academy of Music 9 Synchronisation of mobile devices with Zuyd email: Setting up Outlook on your mobile telephone is quite simple, but actions may need to be taken in a different order depending on the brand and type of phone. Irrespective of the order of the actions, you only need to enter your Zuyd e-mail address and your Zuyd password. You also need to indicate that you want to use an Outlook Microsoft Exchange server. If you want to connect your Android, iPhone (and iPad) or Nokia phone to your Zuyd e-mail box, you will have to complete the following steps: • If you have a previous Zuyd e-mail account that refers to our old e-mail servers on your phone, remove the account. • Then add a new e-mail account (check manual of your own phone). • Choose Exchange ActiveSync or Exchange • Enter your full e-mail address and your password. • Sometimes you also need to specify a user name, please enter your full e-mail address here as well. • In your Nokia phone, you also need to enter the e-mail server: mail.zuyd.nl. Osiris student You can view your study results in Osiris: osiris.zuyd.nl. Zuydnet The Maastricht Academy of Music is an academy of the Faculty of Arts of Zuyd University of Applied Sciences. For more information about the Zuyd University go to: www.zuydnet.nl and choose ‘international’. surfspot.nl On this website, students can order hardware and software at a discount. Help You will find more information about the ICT facilities on Blackboard (Conservatorium Maastricht > General information > Digital communication, help and support). For ICT assistance, contact Hugo Fredrix by e-mail on ict-servicedesk.conservatorium@ zuyd.nl, or during his consultation hours (see the whiteboard in the hall). English requirements and lessons International students must have a level of English which is at least equal to or compatible with a score of 6.0 in an IELTStest in order to be admitted to a Bachelor of Music programme. For more information see: ielts.org. Students from non-EU/EEA countries where English is not the official language have to attend a language course offered by the Academy of Music. This course starts with a test, to assess the level. The course prepares students for an English exam in May of the first year of study. Students who fail will not be allowed to continue their studies. Students who have submitted an IELTS or comparable certificate before the entrance examination are exempt from the language test and course. Other students can also attend the English course for free, if there are places available. Teacher: Anita Cooke, [email protected]. Studying at the Maastricht Academy of Music 10 Instruments on loan The Academy has various instruments available on loan for students enrolled at the Maastricht Academy of Music. These instruments are intended primarily for ‘in-school’ activities (projects etc.). If you want to use one of the instruments elsewhere, for example to do an audition or practice at home, you need to discuss this with your main subject lecturer and ask for his/her permission. Students need to arrange their own insurance for these instruments and complete a lending form. > Classical Music: [email protected] > Jazz: [email protected] > Music in Education: [email protected] Your student card is also your library card. You still need to register with the library. Lending is free of charge for students and staff of Zuyd University of Applied Sciences. Pigeonholes Most messages from the Academy of Music and Zuyd University are sent to your Zuyd e-mail address. In addition, each student has his/her own personal pigeonhole (≈letter box) (for Classical Music students, these are located on the second floor of the main building; in the annex they are on the ground floor). These are used to distribute timetables, exam results and other mail. Library The library is located on the third floor of the main building. For Music in Education, there is a library in the annex. Membership of the library is open to students, lecturers and staff of the Arts Faculty. The library contains reference works, books on music, sheet music, orchestral materials and magazines. > Telephone +31 (0)43 346 63 42 > [email protected] >Opening times: Monday to Friday from 09:00-12:00 and from 13:00-16:30 Digital library The library facilities can be consulted irrespective of place or time through the library website. The website bibliotheek.zuyd.nl offers: • Information files: incl. databases, internet sources, magazines, online dictionaries. • Access to the Zuyd library catalogue and the main external library catalogues in the Netherlands and abroad. • Online services, such as reservations and renewals. • Information about the library: address details, opening times, lending information. Studio The Maastricht Academy of Music has its own professional studio facility for CD/DVD recordings, to be used for classical music as well as jazz and pop. This digital studio is located next to the main building and equipped with high-quality equipment and microphones, and uses a Digidesign Protools 11 hard-disk recorder, combined with a 32-fader DControl mixing console. This is a worldwide standard set-up, and it offers students the opportunity to gain experience in a high-end studio environment. There is a direct audio link between the studio and the concert hall for live recordings. [email protected]. Studying at the Maastricht Academy of Music Studio Willem Hijstek Hall 11 2 Academic Affairs and Examinations Office Academic Affairs and Examinations Office 13 In this chapter, you will find information about Academic Affairs (student administration) and the Examinations Office, with explanations about how to register for tests and resits. Examinations Office The Examinations Office schedules all entrance examinations and part of the interim and final examinations. If you have any questions about registering for examinations, please contact Ingrid Broos (Bachelor) and Jo Peeters (Masters) via: [email protected]. Academic Affairs (student administration) The Academic Affairs office for Classical Music is located on the ground floor of the main building and is open on Monday to Friday from 13:00-15:00. The contact person is Nadine Walstock: [email protected]. The Academic Affairs office for Jazz and Music in Education is located in the main building and the annex and is available on Monday (main building from 13-17h), Wednesday (main building from 9-13h, annex from 13-17h) and Friday (annex, from 9-17h). The contact person is Ingrid Broos: [email protected]. The members of staff can draw up various official documents and certificates for you on request. They cannot help you with matters related to the payment of tuition fees. For these matters, you should contact the Student Administration Office of Zuyd University of Applied Sciences. > For questions about tuition fees: +31 (0)88 989 30 39 [email protected] > For questions about (Studielink) enrolment, contact the Enrolment Office: +31 (0)88 989 30 39 [email protected] Annual Schedule/Assessment Schedule The assessment schedule has been integrated in the annual schedule. There are separate annual and assessment schedules for Music in Education, Bachelor of Music Jazz, Bachelor of Music Classical and Master of Music. The annual/assessment schedule is sent to all new students by e-mail and can be found on Blackboard: In the menu on the left-hand side, find your programme (e.g. Bachelor of Music Jazz, then select General information, Annual Schedule). The assessment schedule states most of the tests of the year. In the annual/assessment schedule, you can see in which week of the year the test is held. Exact dates and times will be provided by the lecturer or the Examinations Office. For some tests, the assessment schedule also states dates and times. It also states dates when projects/ papers have to be handed in. If you miss the submission deadline, you will fail the assessment. Academic Affairs and Examinations Office 14 Registering for Exams and Resits Resit Regulations The assessment schedule also includes the resits/reassessments. Resits for the Bachelor’s programme are held in one of the 3 reassessment weeks: at the end of February, end of June or end of August. Reassessments for the Master’s programme are partly stated in the annual schedule, but some are also offered as and when necessary. For each test, only 1 resit can be taken per academic year. The assessment schedule states when resits are held for each test. Students who are absent during a test or resit are considered to have failed the test. If the student fails both the first assessment opportunity and the resit, he or she is not entitled to a resit in the same academic year. The first opportunity to take the test again is during the regular test in the subsequent academic year. Bachelor Students do not need to register for their first assessment opportunity (the regular test), with the exception of the chamber music examinations. Students who have to take an exam again are obliged to register for each resit. You can register by completing the application form for re-examination and sending it to the Examinations Office: [email protected]. You will find this on Blackboard in the folder ‘general information, examination office’. Master Master’s students do not need to register for regular tests. If you have missed or failed a test, you should contact Jo Peeters: [email protected]. > For each test, only 1 resit can be taken per academic year. Academic Affairs and Examinations Office Bonnefantenstraat 15 (main building) Franciscus Romanusweg 90 (annex) 15 3 Programme Structure Programme Structure 17 A detailed description of the entire programme can be found in the Education and Examination Regulations (EER) on Blackboard. Below, you will find a brief summary. At the end of the academic year, you will take the first-year examination in your main subject before a panel consisting of your main subject lecturer and other lecturers from your department/section. The panel will decide whether you can move on to the second year, as far as your main subject is concerned. After this examination, you will be handed a report stating the result. Once you have concluded all first-year subjects, you have obtained all sixty credits (ECs) for the first year and you will receive your first-year certificate (propedeuse). That means you can continue your studies at the Maastricht Academy of Music and you are admitted to the main phase of the programme. Bachelor of Music First year of the Bachelor’s programme (Dutch: ‘propedeuse’) On your timetable, you will only find the group lessons. To arrange individual lessons, you should contact the lecturer yourself (all the lecturers’ e-mail addresses can be found on the website: maastrichtacademyofmusic.com). Please do so before the first week of lessons. Certain rules apply to taking and concluding subjects. Projects, such as orchestra, opera, and choir, have an attendance requirement of 100%. Other programme components require 80% attendance or have no attendance requirement. You will find detailed information about all programme components, including their assessment and attendance requirement, in the Education and Examination Regulations. If you do not meet the attendance requirement of 80% or 100%, you will fail the course. The Basic Repertoire course consists solely of independent study and is concluded with an examination. For that reason you will not find it on your timetable, but it still is a compulsory subject. Binding Recommendation Based on your study results in the first-year phase, you may not be considered suitable for the programme. In that case, the Academy can issue a rejection for the firstyear phase at the end of the first academic year of enrolment, the so-called Negative Binding Recommendation (Dutch: BSA). That means you cannot continue your studies at the Maastricht Academy of Music. You will receive a negative recommendation at the end of year 1 if you fail to meet (one of) the following performance requirements: • The main subject is sufficient; • You have obtained at least half of the total number of ECs for the category ‘Music Theory’ of the first year of study; • You meet the English language requirements. Programme Structure 18 Before you are issued a negative binding recommendation, you will always receive a warning in good time to enable you to improve your study results. After receiving a warning, it is important to discuss this extensively with your study consultant and main subject lecturer. This diagram shows exactly when you will be issued a binding recommendation and when you will or will not be admitted to the main phase (year 2). → If you have not obtained the 60 ECs of the first-year phase at the end of the first year of study, you can still move on to the second year, as long as you meet the performance requirements above. In that case, you may still receive a negative binding recommendation at the end of the second year of study. > Before you are issued a negative binding recommendation, you will always receive a warning in good time to enable you to improve your study results. 19 Programme Structure End of Year 1 Failed main subject 60ECs = passed everything Passed main subject AND at least half of all ECs for Music Theory AND met language requirements ↓ ↓ ↓ To Year 2 with Propedeuse certificate = main phase To Year 2 without Propedeuse certificate = extended firstyear phase. Catch up with components of Year 1 Negative binding recommendation (BSA): end of studies Passed main subject BUT less than half of all ECs for Music Theory AND/OR not met language requirements (except in special circumstances) ↓ End of Year 2 ↓ ↓ 60 ECs for Year 1 <60 ECs for Year 1 ↓ ↓ Obtained Propedeuse certificate: main phase Negative binding recommendation (BSA): end of studies (except in special circumstances) Programme Structure 20 Second Year Bachelor When you receive your timetable, check immediately whether all the subjects are stated on the timetable correctly. If you have any questions, doubts or you spot irregularities, please contact the timetabler and/or student career consultant (contact details can be found further down). Scheduling your subjects works the same way as in the first-year phase. In the second year of study, you choose a minor. The Academy offers the choice between the Advanced Teaching Skills course and ‘free space’ to be filled by the student. The free space may also be used to take external minors. For more information, see ‘minors’ on Blackboard. If you have not completed the first-year phase (propedeuse) at the end of the second year of study, you can expect to receive a negative binding recommendation. Third Year Bachelor At the end of the third year of study, you must have obtained all the ECs of the second year in order to be admitted to the graduation phase in year 4. Students who have not managed to do so will receive extra guidance, but will not have any main subject lessons until they have caught up. Contact the student career consultant in the course of the 3rd year of study to discuss your progress. This diagram shows the process from the end of year three to the final examination. → Fourth year Bachelor The fourth year is the year of the final examination. You will no longer have music theory subjects, so you can focus completely on your main subject and ensemble playing. The practical final examination (main subject) is only scheduled when all the ECs of the second and third year (except the minor) have been concluded and recorded, no later than on 1 February of the final examination year. The last opportunity to resit examinations for subjects of year 3 is in December, see the assessment schedule. If the final examination cannot be scheduled in time, you will have to enrol again for the following academic year and pay the tuition fee for the period of enrolment. See the diagram on the right. 21 Programme Structure End of Year 3 Obtained all 60ECs for Year 2 Obtained <60 ECs for Year 2 ↓ ↓ To Year 4 Obtained all 60 ECs for Year 2: Start main subject lessons No main subject lessons in Year 4: catch-up programme ← ↓ 1 February in Year 4 ↓ ↓ Obtained all 42 ECs for MAJOR Year 3 Obtained <42ECs for MAJOR Year 3 ↓ ↓ Final Examination in May/June Resits in accordance with assessment schedule Resits in accordance with assessment schedule ↓ No ECs obtained in June? Yes ↓ Cycle starts again: Year 5 = Year 4 No ECs obtained in August? Yes Final Examination in October Final Examination in August Programme Structure 22 Admission to Master’s programme If you want to move on to the Master’s programme, you must complete the personal development plan, which you can download from the website, on 1 May at the latest. The final examination of the Bachelor’s programme also serves as the entrance examination for the Master’s programme. Please bear in mind that you can only start the Master’s programme once you have obtained your Bachelor’s degree. Starting Points for Successful Studies • prevent delays and dropping out: attend all your lessons; • in the event of absence: notify your teachers in time; • in the event of problems or delays: contact the student career consultant in time; • if you have been assigned to ensembles or projects, make sure you come to the rehearsals on time and well-prepared; if you cannot attend due to illness or circumstances beyond your control, notify the project organisers: > Classical Music: [email protected] > Jazz: [email protected] and project leaders (e.g. conductor/ combo teacher) of this immediately. Master of Music First year Master In addition to your main subject, the first year of the Master of Music comprises the programme components Cultural Entrepreneurship and Music Philosophy. You will also start your research and work on a portfolio. At the end of the first year, you must have an approved portfolio and research plan in order to be admitted to the graduation phase of the main subject. Students who fail to meet this requirement will not have any main subject lessons until they have caught up. Second year Master In the second year of the Master of Music programme, you will write the research report and present your research to a panel. Once your research has been concluded, you can conclude the main subject with the final recital. Examination Board The Examination Board is responsible for the organisation and coordination of assessments and examinations. You can turn to the Board if you have any complaints about testing or assessment, or if you want to take an external minor. You can also contact the Board to request exemptions, and for questions about impairments, chronic illnesses, or practising top-level sports: [email protected]. Exemptions If you have already completed (part of) a music degree programme, you can request exemptions for subjects you have concluded. In this case, please download the exemption request form from the website and complete it. For more information or assistance, please contact Josien Mennen, Head of Academic Affairs [email protected]. Programme Structure 23 The Examination Board will decide. Download the ‘exemption request form’ using the link below: conservatoriummaastricht.nl/nl/ algemene-informatie/toelating-enaanmelding/vrijstellingen-enstudiecombinaties.aspx Music in Education Marc Rutten, Head of the Music in Education programme [email protected] / +31 (0)43 346 62 64 Student ambassadors You will be assigned to a student ambas sador, who will be there for you to answer any type of questions, related from study to living in Maastricht. If you have not find out yet who is your student ambassador, please contact Tamara Jongerden: [email protected] or +31 (0)6 29 22 06 69. You will be automatically assigned to one of the student ambassadors. Please try to solve your problems with the help of the student ambassador first. Student Career Consultants If any circumstances arise that may lead to delays in your studies (illness/injury, special personal circumstances or problems), contact the student career consultant and/ or the student counsellor at an early stage. Contact details student consultants and counsellor Bachelor Classical Music Adrie Bisschop [email protected] +31 (0)43 361 66 55 / +31 (0)6 48 59 28 13 Bachelor Jazz Frans Gulikers [email protected] consultation hour: Wednesday morning, annex Masters Classical Music and Jazz Each Master’s student is assigned a coach who guides the student in his/her research and personal development. For more information: Jo Peeters: [email protected] +31 (0)43 346 63 48. Student Counsellor The student counsellor informs and guides students in both practical and personal matters related to their study circumstances and being a student. Practical matters include laws and regulations (e.g. enrolment and deregistration, negative binding recommendation, residence permits, insurance), student finance and other financial matters, and your legal position as a student. You can also contact the student counsellor to discuss personal questions and problems, such as injuries or illness, psychological problems, family circumstances, a lack of motivation or other personal problems that may lead to a delay in your studies. In consultation with the student counsellor, possible solutions are sought. All conversations with the student counsellor are confidential and personal information is handled with care. Generally speaking, the following applies: the sooner you drop by, the sooner you can get advice. The student counsellor is also the contact person for foreign students and students with an impairment. Gerard Bergers: [email protected] +31 (0)43 346 66 66 (consultation hour: Wednesday morning, main building). Programme Structure 24 Confidential Adviser / Sexual Harassment If you want to report undesirable behaviour, you can turn to the confidential adviser. For the Maastricht Academy of Music, this is Ida Kemp: [email protected]. Social Media Apart from on the website maastrichtacademyofmusic.com, you can also find a lot of information on the social media channels of the Maastricht Academy of Music: the Maastricht Academy of Music has a Facebook page with regular posts. Like us on Facebook to receive news about upcoming concerts, photos, films and vacancies: facebook.com/conservatoriummaastricht Communication and Marketing All study information, news and important announcements are published on the website, Blackboard, Zuydnet, digital screens and newsletters. If you have any questions about e.g. a concert, creating and putting up posters, announcing winners or other notifications that may be interesting for the Academy, please contact the Marketing & Communication department: [email protected] or make an appointment with Marije Geenevasen, Communications Adviser: [email protected]. Also check the Maastricht Academy of Music YouTube channel regularly for impressions of projects, concerts and trailers: youtube.com/channel/ UCVFFD6r7eY2Ar4kRWNpSJMg. > All study information, news and important announcements are published on the website, Blackboard, Zuydnet, digital screens and newsletters. Programme Structure 25 Jazz Night Night of the Classical Music (Nacht van de Klassieke Muziek) 4 Financial Support Financial Support 27 Zuyd Excellence Scholarship Non-EU students may be eligible for a Zuyd Excellence Scholarship (Knowledge Scholarship) worth up to €3,600. For more information, please go the website of Zuyd University of Applied Sciences: international.zuyd.nl/studying/admission/ scholarships. Mobility Fund The Maastricht Academy of Music encou rages its students to take lessons, courses, workshops or masterclasses outside the Netherlands. That is why you can apply to the mobility fund for such activities. Per activity, you may be eligible for a gift of up to €150. Amended Conditions for awarding Zuyd Excellence Scholarships The conditions for awarding Zuyd Excellence Scholarships have changed. The main changes are that students receiving this scholarship must obtain at least 45 of the 60 ECTS and spend five hours a month working as an ambassador for the Academy of Music/Zuyd University of Applied Sciences. If students do not meet these conditions, they will have to pay back the scholarship. These rules apply to all students receiving a Zuyd Excellence Scholarship as from September 2015. Conditions for use of the mobility fund • Only for students who are enrolled in the Bachelor’s or Master’s degree programme at the Maastricht Academy of Music at the time of the activity abroad. • Only programme-related activities outside the Netherlands will be considered. • The student must state beforehand in which activity he or she wishes to take part. • Only course fees are reimbursed, so no travel expenses or accommodation. • Per activity a maximum of €150 will be reimbursed. • First come, first served; the mobility fund only has a limited budget. • Activities which have been announced in advance are given priority. Bachelor’s students can report to Jane Smeele: [email protected]. International Office Apart from the place to apply for international student grants, the International Office is also the point of contact for students and lecturers who are visiting our Academy as part of exchange programmes such as Erasmus. This service centre of the Maastricht Academy of Music is there for students, lecturers and staff who intend to go abroad for their studies, for training courses, or to teach. The International Office also provides information about free Dutch lessons for students. Jane Smeele is the person to contact for these matters. It is advisable to make an appointment by e-mail ([email protected]). Requesting reimbursement Announcing your participation beforehand and handing in documents afterwards can only be done with Jane Smeele (make an appointment via [email protected]) or in a sealed envelope in her pigeonhole. Always state your name, street, postcode, town/city, (mobile) phone number and e-mail address. Financial Support 28 In order to receive the money, you need to provide the following documents: • Copy of a valid passport • Dutch bank account number / IBAN from a SEPA country • Proof of your participation in the activity • Proof of payment and the amount of the course fee (either a receipt from the course organiser or a copy of a bank statement) • Your address and telephone number. If you want to use the scholarship of the Maastricht Academy of Music, you must be a student here. You can apply for international scholarships via Jane Smeele, contact person for Internationalisation: [email protected]. Contribution Masterclasses for Master’s Students For Master’s students, a contribution of up to €400 is available for one masterclass per year of study. This amount can only be used to pay the course fees, not for travel expenses and accommodation. > [email protected] Erasmus Scholarship Students often meet an inspiring teacher during a masterclass. They are so inspired by the masterclass that they would like to be taught by this person for a longer period. In this case, an Erasmus exchange offers a solution. It gives you the opportunity to study abroad during your studies at the Maastricht Academy of Music. You will be able to study somewhere else for a period of three months to a year. The credits you obtain abroad simply count towards your studies in Maastricht! If you are planning to use the Erasmus programme to study at the Maastricht Academy of Music, you can apply to your own academy or university for a scholarship. We are currently looking into the possibility of offering Erasmus traineeships. If you are interested, please make an appointment with Jane Smeele [email protected]. Conservatorium Maastricht Foundation The Maastricht Academy of Music has set up the Conservatorium Maastricht Foundation (CMF) to support young talented musicians by helping them to buy instruments, funding masterclasses, recording auditions and in some cases contributing to their living expenses. It is funded by sympathisers of the Maastricht Academy of Music, under certain conditions (such as giving free concerts etc.) If you think you may be entitled to support from the CMF, please contact Frans Hendriks: [email protected]. He may refer you to Dean Jan Rademakers and if necessary, give you an application form to complete. Other Funds For other funds, see blackboard.zuyd.nl/ webapps/portal/frameset.jsp (list of music-related funds) and maastrichtacademyofmusic.com. Financial Support 29 Discounts on Concert Tickets The Maastricht Academy of Music has done special deals with the Theater aan het Vrijthof, AINSI and St. Jan’s church, enabling students and staff to get considerable discounts on tickets for various concerts. Most concerts at AINSI (mostly jazz), St. Jan’s church (mostly international top talent) and the Theater now only cost €4.50. This offer does not apply to big festivals. Students can attend the concerts of philharmonie zuidnederland and Opera Zuid for 10 euro. Tickets are available on the day at Uitbalie (inside Theater aan het Vrijthof). > The Maastricht Academy of Music has done special deals to get considerable discounts on tickets for various concerts. 5 Booking Agency Booking Agency As from September 2015, the Maastricht Academy of Music has a booking agency, staffed by two alumni (classical and jazz) who work on acquisition and link students to clients. They are supported by students of various departments. This booking agency is located in the annex (for opening times, see website). If you are interested in playing or working as a trainee (usually paid), please report to: [email protected]. Contact persons are Peter Powell (Classical Music) and Bettina Reuterberg (Jazz). School projects should always be given priority over potential performances arranged by the booking agency. Should a student willingly and knowingly perform for a booking agency engagement instead of participating in a school project, they will no longer be booked for future performances. 31 6 Life in the Netherlands Life in the Netherlands 33 Getting here Maastricht is within a couple of hours of several international airports. A single ticket for travellers under 26 costs around €11.80 and must be bought online on the same day of travel. Simply go to the Belgian railway website, select Go Pass 1, and follow the instructions. In the dropdown menu be sure to select Go-Pass to Maastricht. A standard Go-Pass is only valid to the Belgian border. The ticket will then be e-mailed to you, and you must print it out before you travel. Amsterdam Amsterdam Schiphol airport is the largest in the Netherlands, and is served by both flagcarrying and low-cost airlines with a wide range of destinations. The train journey to Maastricht should take approximately 2.5 hours and cost €24 one-way. You can purchase your ticket upon arrival in the large concourse after the arrivals hall; just follow signs for the trains. You can pay with cash or most credit and debit cards are accepted. There are plenty of trains from Schiphol, and getting to Maastricht is easy. From Schiphol station take a train in the direction of (richting) Utrecht and change (overstappen) for a train to Maastricht. You can also take a train from Schiphol in the direction of Heerlen and change at Sittard. Brussels Brussels Zaventem, otherwise known as Brussels Nationaal-Luchthaven, is the main airport in Belgium. It is served by both flagcarrying and some low-cost airlines with a wide range of destinations across the globe. The journey to Maastricht should take around 2 hours. Take a train from Brussels National-Luchthaven station (underneath the airport) to Leuven. From Leuven take the train to Liege Guillemins. Some trains split in the middle of the journey, so be sure to sit in the right portion. At Liege take the local train to Maastricht. Brussels Charleroi Charleroi is the smaller airport in Brussels and is served by low-cost airlines, predominantly Ryanair, from a number of European airports. The journey from the airport can take up to 3 hours. From the terminal building, take the TEC bus (public transport in Belgium) route A to Gare Charleroi Sud. The journey takes around 20 minutes and costs €5 one-way. From Charleroi Sud take the train to Liege Guillemins, and from there the local train to Maastricht. A Go-Pass can also be used on this route, and costs €7.30. Simply go to the Belgian railway website, select Go Pass 1, and follow the instructions. In the drop-down menu be sure to select Go-Pass to Maastricht. A standard Go-Pass is only valid to the Belgian border. The ticket will then be e-mailed to you, and you must print it out before you travel. Maastricht Maastricht-Aachen airport is the smallest on this list, with mainly holiday destinations. It is perfect, however, for British students travelling from London. Ryanair flies from London Stansted several times a week. From the airport, take bus 59 to the city centre. A single ticket will cost €2.50, which can be purchased with cash on board. The journey will take about 30 minutes. Life in the Netherlands 34 Dusseldorf Dusseldorf airport is served by a number of flag-carrying and low-cost airlines with both European and intercontinental routes. The journey from the airport will take roughly 2.5 hours. From Dusseldorf Flughafen station take a train to Aachen HBF, which should cost between €20 and €30 depending on the train you take (ICE trains are more expensive than Regional trains). From Aachen HBF take Veolia bus no. 50 to Maastricht. Route 50 runs every 15 minutes during the week in the daytime and trickles to 2 times an hour in the evening until around midnight, which is approximately when the last buses depart. Tickets can be purchased aboard the bus and should cost €5.50 single; these tickets can also be used for the rest of the day on various buses in Maastricht as they constitute a day ticket as well as a one-way ride to or from Aachen. The website to check for buses and times is 9292.nl (see below in the bus section for details). Eindhoven Eindhoven airport is served by low-cost airlines to a number of European destinations. The journey to Maastricht takes around 1.5 hours and should cost around €20. Take bus route 401 to Eindhoven central station and from there a train to Maastricht. Cologne-Bonn Cologne is served by several low-cost and flag-carrying airlines to European and intercontinental destinations. The journey should take 2.5 hours and cost around €30. Take the train from the airport railway station to Aachen HBF. From Aachen HBF take the Veolia no. 50 bus to Maastricht. Rotterdam Rotterdam airport is served by budget airlines, particularly Transavia, with flights to European destinations. From Rotterdam take the bus to the central station. From there take a train to Eindhoven, and from Eindhoven the train to Maastricht. The total journey time should be around 2.5 hours and cost €25. Bikes When in Maastricht, by far the best way to get around is by bike. This is the national mode of transport in the Netherlands. Not only can it carry your weekly shop, but also several friends. Bikes range in quality from a €20 ‘fixie’ (no gears) to a better quality bike for around €60. Below is a list of recommended places for getting (and later fixing) your bike in Maastricht, the best purchase you will make! Nothing in the city is ever much more than 30 minutes away by bike. A good lock is essential, though! Suggestions: Jules & You, Maasbike, Courtens Bikesports, Cycling Evers, Aan de stasie, Quaaden, De Beente Tweewielspecialist and Fietsdokter. Getting Around Buses If you don’t fancy biking in the rain, buses run all across the city. The most useful tool for navigating public transport in the Netherlands is 9292.nl. Trains Trains in the Netherlands are frequent and reliable. Trains from Maastricht go to Liege (Belgium), Heerlen/Kerkrade (Netherlands/ German border), and stations to the far north via Amsterdam. A ticket to Amsterdam, for example, will cost €24 one-way (enkele reis) and the journey takes around 2.5 hours. Life in the Netherlands 35 When purchasing a return ticket (dagretour), bear in mind that this is only valid for one day. Every few months, various supermarkets sell discount day tickets (dagkaarten). These are tickets for unlimited use, valid for 24 hours. They retail for around €20 and are usually valid on all trains in the Netherlands, except the Fyra, Thalys or ICE. Check the Terms and Conditions for details. Albert Heijn, Blokker, Kruidvat take it in turns to sell these tickets, so keep checking online or in store. You may also be able to buy them again from a fellow student who had the foresight to stock up when they were on sale! To receive a BSN you should sign up for one of the appointments to register at the municipality provided by the university. If you do not register in Maastricht or the surrounding area, you may be forced to pay up to €9,000 in university fees instead of the lower rate! If you cannot attend the university-provided sessions for registration, you can also sign up for an appointment at the municipality building located at the Mosae Forum on the Markt: GemeenteLoket, Mosae Forum 10, 6211 DW. Municipal Registration/BSN If you are planning on moving to Maastricht for more than a very short visit (4 months), you need to register with the municipality (gemeente). This is a legal requirement and should be dealt with as soon as possible upon arrival. If you are an EU citizen, you will then be issued with your BSN (burgerservicenummer, citizen service number) automatically. This is a very important piece of information which allows you access to almost everything you might need: work, insurance, housing and any government finance, and which is also needed to apply for a DigiD. Your BSN number is your social security number for your time in the Netherlands, and is a requirement to prove your residence in Maastricht. If you are a student coming to Maastricht to start your degree, you will need the BSN to prove your residence within the low tuition fees area. If you cannot prove your residence within this area (the region extends through parts of Belgium, the Netherlands, Luxembourg and parts of Germany – see the university website for details) you will pay a higher tuition fee. DigiD A DigiD is important, but it is impossible to get one without a BSN. Once you have registered with the municipality you will eventually get your BSN sent to your address. A disclaimer for students registered outside the Netherlands: as you do not get a BSN, you will be unable to get this ‘Digital Identity’ in the Netherlands. The main thing students studying and living in the Netherlands will need a DigiD for is to sign into Studielink. Students have to sign in to this official government page once a year or so to officially re-register for their chosen program of study. Once you inform the system that you live in the Netherlands you will be requested to sign in with the DigiD on all subsequent occasions. There are other reasons to apply for a DigiD, but this would be the primary reason to do so. You can apply for a DigiD online at digid.nl. You will have to switch the page to English and click on the topmost tab which says ‘request a DigiD’, and then click on the adjacent link which states that it can only be found in Dutch. The following website provides a handy translation of the process: iamexpat.nl/expat-page/ official-issues/essentials/digid. Life in the Netherlands 36 This website also mentions the confirmation and activation code should be sent to your address as given in the application form after approximately 5 working days. There is also the option of SMS validation. Once you receive the activation/confirmation letter, open it and find the activation code (not to be missed, usually in bold writing), go back to the DigiD website and click on the second tab from the top to activate. Fill in the details as explained by the Iamexpat website. After this your DigiD is ready for use and you can log in to your Studielink Account immediately. The city is quite small, and most places are no more than 15-20 minute bike ride from the city centre facilities. Living in Belgium is quite a popular option with students. Finding somewhere to live Rents are typically between €250 and €600 per month. The following website may help you in your search for an apartment: maastrichthousing.com is the main housing agency, representing homeowners and several other large agencies. There is a €40 fee for signing up, but this membership is valid for four years. More websites to find a room can be found on our website. Please note that many agencies will charge a fee for finding your apartment. It is not necessary to go through an agency to get an apartment in Maastricht. There are a large number of private landlords with a wide variety of apartments on offer. These can normally be found by word of mouth or by taking a few days and walking round the city to see apartments with a ‘for rent’ (Te Huur) sign in the window. Insurance, Healthcare, and Emergencies The police, fire brigade, and ambulances can all be accessed using 112, and you will be connected to someone who can speak English. The university hospital (AZM) is located in Randwyck opposite the MECC exhibition centre. There is a dedicated police officer for student issues, Paul Vermin. He can be reached on [email protected] or on 0900-8844. In an emergency, dial 112. For over-the-counter medication, Etos, Kruidvat and the Albert Heijn are the best choice. Some smaller shops may also sell them. Pharmacies (apotheek) can be found all around the city, and each doctor will refer you to their own pharmacy. If you need something immediately at 3am, there is a 24 hour pharmacy on the Akersteenweg (Mediq Apotheek Straver, Akersteenweg 88, 6227 AB). General Practitioners (family doctors, huisartsen) can also be found in most of the districts in the city. An appointment is usually necessary, though there are often drop-in hours. Each practice is different, so check with your local surgery/practice for details. If you are not insured, each visit will cost €25. Life in the Netherlands 37 This is not an exhaustive list, but it should help you get started: • Huisartsenpraktijk Mosae Forum Gubbelstraat 6B • Huisartsen Maastricht Patersbaan 11a, 6211 LZ • Huisartsenpraktijk “Heugem” De Beente 24, 6229 AV • Gezondheidscentrum Heer Pastoor Heijnenstraat 2, 6227 TE Financial Help Dutch parliament has passed the new student finance bill. This means that as of 1 September 2015 the student finance system for students in higher professional education (HBO) and universities will change. Everybody in the Netherlands is required to have some form of health insurance. If you do not, you will receive a €300 fine. If you are a member of an EU country, or a Swiss national, your EU health insurance card will cover you during your stay in Maastricht, however you must send an exemption declaration or you too will be fined – it is not enough to simply own one. You can find details of your entitlement with this card by selecting your home country on this page. You can check your insurance requirements using this chart. If you wish to work a part time job alongside your studies you are required to have Dutch public health insurance (basic health insurance). There are many policies available, typically costing around €80-€100 per month. Check the following websites for price comparisons: KiesBeter / Independer / Aon. If your income is below a certain level (almost guaranteed as a student); you can request a rebate of some of the cost of your insurance (zorgtoeslag). This is a monthly payment of around €70 to help towards the cost of insurance. You can find out more about this grant on this page, or go into Jules & You (Bouillonstraat 12, 6211 LH Maastricht) for help filling out the application. HBO and university: the basic grant is abolished As of 1 September 2015 a new student finance system applies to students in HBO and universities. The most important change is the abolition of the basic grant. Instead students can apply for a loan with a maximum of €1,016 per month (€1,667 in case of institutional fee). You can decide yourself how much you need to lend for your living costs and tuition fees. The amount of €1,016 includes a possible supplementary grant. This grant depends on the parental income and has a maxi mum of €378. This supplementary grant is converted to a gift if you graduate within 10 years. The repayment phase will be increased from 15 to 35 years. More information: www.zuydnet.nl/en/ study/enrolment-and-finance/studentfinance. Groceries The main supermarkets, in approximately descending price range, are: Albert Heijn, Jumbo, Plus, Lidl and Aldi. There is also a market in the city centre (Wednesday and Friday) on the appropriate named Markt. This sells everything from fresh meat and fish to bread, cheese, as well as the cheapest fruit and vegetables in town. There are also a number of specialty supermarkets in town, particularly Oriental and Turkish. A basket of groceries for the week should cost in the region of €20. However, it is rare to do one large shop per week – there is a limit to the amount one can fit on a bike! Life in the Netherlands 38 Eating out If there is one thing you can do in Maastricht, it is eat! Here are some of our current students’ favourites: Tasty Thai, Yong Kee, Teazone, Preuverij, Toneel Academy basement café, Something good (sandwiches), Witloof (good for when the parents are in town), Brandweer and Tapijnkazerne. Getting furniture The majority of apartments come with at least some furniture provided. There are plenty of options for customizing your apartment, though, from buying new to antiques. The nearest IKEA is in Heerlen, a 20-minute drive. There is a train that stops close by, at station ‘Heerlen Woonboulevard’, if you want to try and cram your new purchases into the train, though this is not recommended for larger items! There are normally a lot of students heading out to IKEA at the beginning of the term in a large car or van who may be able to offer you some space for a small financial/liquid contribution. There are also plenty of Facebook groups for finding second-hand items to make your apartment a home. You may also wish to check a kringloopwinkel (second-hand store) or check the actual flea market which appears on Saturdays on the Stationstraat. You can also exchange items on Facebook groups with other students who are leaving Maastricht. Lazy day eating Thuisbezorgd.nl is the student’s friend. This website allows you to see and place orders with most takeaways in town. There is usually a minimum spend, but delivery is free and prompt. Drinks: Preuverij, Take One, Zondag, Tribunal, Thembi, Shamrock, Take Five, Edd’s (good for jazz), Forum (good for jazz) and Duke (good for jazz). Maastricht Music Maastricht is a city that has lots of concerts and jams on offer on a daily basis. The main venues: Theater aan het Vrijthof (Vrijthof 47), AINSI (Lage Kanaaldijk 112-113), Opera Zuid (performances at Theater aan het Vrijthof, but also their ‘home theatre’, Malpertuisplein 60), philharmonie zuidnederland (orchestra of the SouthNetherlands), Jazz Maastricht (organises multiple concerts a year and a large Jazz Masters Festival), Intro in Situ (music workshop) and the Muziekgieterij. Students perform in the cultural centre/library ‘Centre Ceramique’ every month, and in jazz cafes around town nearly every weekday. Because of Maastricht’s international location, concerts and performances in Belgium, Germany, France, and other places in the Netherlands are within easy reach. Getting rid of stuff It is not quite as easy as just throwing things in the bin and taking it to the curb! There is curb-side rubbish collection every week, check which day your bin is collected. In order to throw stuff away using the curbside collection, you must put your waste in a special red and white sack (afvalzakje). These can be purchased from the supermarket tobacco counter. Large sacks are around €12 per roll. Life in the Netherlands 39 To cut down on the amount that has to be put in these expensive sacks, recycling is common in the Netherlands, and you must separate your waste before you throw away your rubbish. You will find recycling points scattered strategically across the city; you are never more than a few minutes away from the nearest recycling point. When you get there, you will be presented with a selection of bins, all labelled. People will get very upset if you put the wrong waste in the wrong bin! Read this carefully to avoid being shouted at. There are also several agencies that can help you find a job. Jobs are highly sought after, so make sure you make contact with them promptly upon arrival in Maastricht. • Tempo Team Boschstraat 21a, 6211 AS • RandStad Wycker Brugstraat 28, 6211 ED • InterUM Tongerstraat 22a, 6200 MD Finding a Job Working a part-time job is quite common in Maastricht, as the cost of living can be quite high. It also allows you to receive the study financing. Whilst many of the standard student jobs will be off limits for non-Dutch speakers, this leads to some great opportunities to work in areas you may not have considered before, and getting a better salary in the process. You may wish to ask around at hotels or restaurants to see if they are hiring cleaning staff as you will not be required to speak Dutch to do these jobs. The Mercedes Benz call centre and the Self Service Company, as well as some of the university-affiliated bars in town hire non-Dutch speakers. Keep checking their websites for details. The university also hires a few students per year as research assistants or to help in the library. These should be advertised via the official EleUM environment. Useful links > www.zuydnet.nl/en/study/international students/living-and-fun-in-limburg > mymaastricht.nl > studyinholland.nl > beslist.nl/info/studeren_ buitenland.html > charlzz.com 42 House Rules The Academy of Music has a number of house rules to make sure everything runs smoothly. To book rooms, you must observe the booking policy, which you can find on page 7. Use of Rooms and Instruments • No food or drink is permitted in the classrooms or IT work spaces, with the exception of bottles of water with re-sealable caps. • Instruments must stay in the appro priate rooms. Only in exceptional cases, with the permission of the Head of Department, can instruments be moved to another classroom. • Leave the rooms tidy: grand piano closed, in the concert hall with the cover placed on it, equipment switched off properly, take your possessions with you. • Treat the instruments with respect. Grand pianos are not side tables, drum stands are not coat hooks! We regularly discover damage caused by careless use. If any user is found not to stick to the rules above, their right to book rooms may be withdrawn. Lending of Digital Video Cameras • For study purposes, an number of facilities is available on loan: A few digital cameras with tripods for study purposes. Lending for internal and external purposes is done by filling in a lending form with the receptionist at the annex, and with Frans Hendriks or Raïssa Reintjens in the main building. In the main building, you have to pay a deposit of 50 euro which you will get back afterwards if the camera is returned without any damage or defects. The cameras come with a manual and a list of accessories. When you pick up the camera and hand it in again, please check if all the materials are present! You are personally responsible for this. • Lending instruments to students for use outside the building is only done in exceptional cases. For this, you need permission from your own Head of Department. The same rule applies: you can only do this if its use is directly linked to your studies or Music Academy performances. A lending form is available for this purpose as well. This form must be signed by the Head of Department or the site manager. The borrower must also hand in proof of insurance for the instrument beforehand. The student in question is responsible and liable for any damage or loss of materials on loan. Specific to the Annex: • Vocal microphones and cables are not lent, so they are not available from reception. The small number of microphones and cables present at the annex is only to be used by the lecturers. Stands remain available (reception). House Rules 43 Opening Times •The annex is open: on Mon, Tue and Wed from 8:00-21:00, on Thu until 18:30 and Fri until 16:30. •The main building is open on Mon to Fri from 8:00-22:00, on Sat from 09:00-16:00 and on Sun from 10:00-16:00. • Please note: all students / visitors must leave the building half an hour before closing time. • We advise everyone to make the best possible use of these opening times. We are aware of the shortage of study spaces. However, this can be partly solved by using the ‘off-peak’ hours (evenings and Fridays). • If you have any complaints regarding the building, instruments or other facilities, please report these to: [email protected] (main building) or [email protected] (annex) or to the caretaker or receptionist on duty. • Lost and found: Any found items can be left with the receptionist. They are kept for a certain period of time. Everyone is responsible for their own possessions. The Academy of Music cannot be held responsible for theft, damage, etc. • If you cannot attend a lesson due to illness or any other reason: please notify reception (annex +31 (0)43 346 62 60, main building +31 (0)43 346 66 80). This is relevant for your attendance requirement and because lecturers need to be informed. • Each student is allocated a pigeonhole (≈letter/mail box). Part of the internal communication is done via these pigeonholes. Make sure they are emptied regularly and do not leave anything of value in there; their use is at your own risk. Essential information is provided through the Zuyd University e-mail. Make sure you can be reached and clear your inbox regularly. • Toilet use: We all like our toilets to be clean! • Smoking: Naturally, a general ban smoking applies inside the building. Smokers who litter the area in front of the building with cigarette stubs will be put on sweeping duty for a month. Please use the ashtray. General House Rules • The reception space is a working space. That means that when asking for keys and putting away/picking up materials, you should show respect for the receptionist on duty. If the reception staff is absent: no ‘self-service’, but wait until one of them returns. Giving out and taking back keys must also be done by them. • IT- workstations: Annex: room 19 and the work space near the entrance hall, Main Building: hallway 3rd floor. There are rules that apply to all workstations: See Blackboard: ‘Code of conduct for IT use’ • Catering: Josien, Anja, Xander and Marie from Sodexo are our hostesses and host. Some agreements to stick to: put used (soup) cups, cutlery and waste in the litter bin! This is a small effort for students as well as staff! The opening times can be found on the information signs in the canteens. You are expected to clean up any leftover bread or sandwich filling straight away. 44 Frequently Asked Questions What should I do if something has gone wrong with my enrolment? You can contact the Enrolment Office. E-mail: [email protected], tel: +31 (0)88 989 30 39. What if I have questions about my residence permit in the Netherlands? You can contact Nicole Lemmens via [email protected]. Who can help me with questions about living in Maastricht? A lot of information can be found on mymaastricht.nl. If this does not answer your questions, you can contact the organisation 'Jules&You': E-mail: [email protected], tel: +31 (0)43 321 97 26. Who should I turn to if I have questions about student finance and child support? You can report to the reception desk of the building where you are studying. Do I need to register for every examination? Not for regular examinations. If you want to resit an examination (take it again), you should register with the Examinations Office. What is an EC? 1EC = 1 European Credit = study load of 28 hours. One year of study amounts to 60 ECs. What is the Wi-Fi code of the Maastricht Academy of Music? You can log on to the Zuyd network and internet using your username and password. My password does not work, what should I do? Contact Hugo Fredrix: [email protected]. Where can I study? You can book a room for a maximum of two hours at the reception desk of the building where you are studying. You can only book rooms if you (temporarily) hand in your student card. I have forgotten my student card. How can I book a room? You cannot book a room without your student card, so please make sure you have it with you at all times. How long is the building where I am studying open? See the opening times at the back of this guide. Please bear in mind that you have to leave the building half an hour before closing time. I have not received a timetable yet. Who should I contact? You can contact Math Dirks via Leentje Clijsters: [email protected]. Frequently Asked Questions 45 My timetable is not correct. Who can change it for me? You can contact Math Dirks via Leentje Clijsters: [email protected]. I cannot attend the graduation ceremony. When can I collect my certificate, or can I have it sent by post? You can collect your certificate from the week after the graduation ceremony. You can also have your certificate sent by registered post, but there are costs attached to this. Please contact Academic Affairs: [email protected]. Can I store my instrument somewhere? Yes, you can. If you ask at reception, they will help you. What should I do if I have questions about exemptions? You can contact Josien Mennen via [email protected]. What should I do if I am ill? You can report sick by contacting the reception of the building (main building/annex) where you are studying. I have incurred a delay in my studies or I want to prevent falling behind. Who can I talk to about this? You can contact your student career consultant. Am I allowed to work in the Netherlands? If you are a European citizen, you certainly are. Please contact the International Office via [email protected] for more information. All students can work via the Academy's booking agency. Can I use the studio? You can, but only under specific conditions. Please contact [email protected]. What should I do if property of the Maastricht Academy of Music has been damaged or broken? Please report it at reception. Where can I take English/Dutch lessons and how much does that cost? Zuyd offers a ‘Survival Dutch Kit’: this is a short, free Dutch course for foreign students. In October or November, students receive an invitation for this course by e-mail. Students of the Academy of Music can also take free English lessons at the Academy. L a g e Fro Boschstraat Ca be rg er l n Fr Ma laa el ng si aa tr nu ss dst Koestr. S t . B e r n a rd u s r. 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Kennedysingel s A l fo n 27 P e e r b o l t e s s t ra a t Limbur © Zuiderlicht & VVV/Maastricht Marketing ke Text: Maastricht Academy of Music / Design: Zuiderlicht Photography: Philip Driessen, Wouter Roosenboom and Marc Schols Main Building Maastricht Academy of Music Classical Music Department Bonnefantenstraat 15 6211 KL Maastricht Tel: +31(0)43 346 66 80 [email protected] www.conservatoriummaastricht.nl www.zuyd.nl www.zuydnet.nl Annex Maastricht Academy of Music Jazz Department Music in Education Department Franciscus Romanusweg 90 6221 AH Maastricht Tel: +31(0)43 346 62 60 [email protected] www.conservatoriummaastricht.nl www.zuyd.nl www.zuydnet.nl Opening Times Main Building Monday to Friday 8:00-22:00 Saturday 9:00-16:00 Sundays and public holidays 10:00-16:00 During holidays, Monday to Friday 8:00-18:00 Administration Monday to Friday By telephone 11:00-12:00 Office 13:00-15:00 Closed during weekends and on public holidays, limited opening hours during holidays. Library Monday to Friday 09:00-12:00 and 13:00-16:30 Tel: + 31 (0)43 346 63 42 [email protected] Closed during weekends, holidays and on public holidays. Annex Monday to Wednesday 8:00-21:00 Thursday 8:00-18:30 Friday 8:00-16:30 Saturday Closed Sundays and public holidays Closed During holidays Closed Studio Heksenstraat 1 6211 KK Maastricht The studio does not have regular opening times, but works by appointment. Make an appointment with Louis van Eeten: [email protected]. In case of emergency Alarm number: 112