50 standout employers in central ohio

Transcription

50 standout employers in central ohio
50 standout
employers in
central ohio
1 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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Our exclusive list of Top Workplaces 2013, produced in
conjunction with WorkplaceDynamics LLP
4/5/13 10:27 AM
Get to know one of the
Top Workplaces in Columbus.
Many thanks to all our New Albany Call Center
employees for making this honor possible.
www.mydiscovercareer.com
C
©2013 Discover Financial Services
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4/3/13 12:03 PM
Congratulations
Columbus CEO Magazine has named
Westminster-Thurber Community as one of
its top places to work. Given their steadfast
commitment to their residents, I’m not surprised
by this recognition.
Westminster-Thurber Community has been a
leader in Central Ohio since 1964, when it
Laurence C. Gumina
began providing quality housing and senior
OPRS President/CEO
living services. This tradition of quality continues
today, as Westminster-Thurber and its dedicated team members
continue to challenge themselves and strive to be the best they can be.
As one of 11 OPRS Communities, along with a 40 county footprint
of home health and hospice services, Westminster-Thurber and its staff
live the Ohio Presbyterian Retirement Services (OPRS) mission.
The workplace goal at
Westminster-Thurber is to
create a caring culture,
an environment where
employees embrace our
mission and create a
healthy workplace. Our
compass of people, faith
and quality, points the way
to meaningful work and
quality of life. As these
quality indicators intersect,
everyone experiences a
caring culture and the true
aspects of our community
come to light.
On behalf of our entire organization, congratulations once again to
the team at Westminster-Thurber.
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Leslie Belfance Executive Director
Westminster-Thurber Community
4/4/13 9:39 AM
contents
winnEr prOfilEs
honoring
top employers
L
ots of factors can make an organization a good place
to work. Decent pay and benefits. A flexible schedule.
A feeling that your contributions matter and that your
bosses appreciate the job you do.
But there’s often a significant distinction between what makes
a workplace good versus what makes it great.
To recognize some of Central Ohio’s top-rated employers,
Columbus CEO and WBNS-10TV partnered for the first time
with research firm WorkplaceDynamics LLP, based in Exton, Pa.
Employees nominated their organizations for Top Workplaces
honors, and WorkplaceDynamics handled the number-crunching
to develop the inaugural list of 50 winners. The organization
conducts Top Workplaces surveys for 37 major media partners
across the United States and surveyed more than 1.7 million
employees in 2012.
Our honorees are an interesting lot, employing between 51
and 15,000 people. They deal in diverse industries such as advertising, health care, manufacturing and wholesale distribution.
Some offer the standard benefits packages—health care, dental,
vision, life insurance and 401(k) accounts. Others have movie
nights, pet-friendly offices, pingpong tables, on-site barber shops
and co-ed sports leagues.
The complete methodology of how the winners were selected
is on page 4. Organizations were not charged a fee to participate.
Columbus CEO and WBNS do not know the identities of those
who participated but did not make the rankings.
Even if your organization isn’t on the list, this year’s winners
have information and insights that could benefit many other
employers. Maybe your company will find some advice that can
propel it to the top in 2014.
Julanne hohbach, editor
TOp wOrKplaCEs On TV
Our project partners at WBNS-10TV aired a series of special
reports on some of the Top Workplaces 2013 winners during
their evening newscasts in early april. You can find those
stories and see the winners in action at
www.10TV.com/topworkplaces.
08
10
12
L a r g e
m i d S i z e
S m a L L
Keller williams The
realty of
wellington
Central Ohio
school
uses education and
local oversight to
empower its agents
to succeed.
approaches
education with an
entrepreneurial
edge.
Toyota west
in the quest for
happy customers,
this local car
dealership first
focuses on
employees.
File/Tim JOHNSON
04
methodology
06
By the numbers
a look at how
Workplacedynamics
LLP selected the Top
Workplaces in Central
Ohio
a breakdown of the
industries, ownership
and other facts about
our winners
16
The rankings
18
advice from
the Top
26
perks
32
special awards
How the 50 Top
Workplaces fared, in
three size categories
employers discuss their
strategies for being a
Top Workplace and how
other organizations can
be, too.
Some organizations
motivate and reward
employees with
cookouts, videogame
breaks, co-ed sports
teams, on-site haircuts
and oils changes.
Fifteen organizations
earned additional
recognition based on
employees’ responses
to specific survey
questions.
Cover photo by ©2013 isTOCK.COm
Cover illustration by YOgEsh ChaudharY
2 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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p
“I never
dreamed
I would…”
…compete in the world robotics championship, write a play, study marine biology in the
Cayman Islands, or try a new sport…but here it’s expected, encouraged, and celebrated.
At Wellington, we nurture passions and their possibilities because there is much to be learned by trying.
Be fearless with us.
preschool through grade 12 | www.wellington.org
001-003_Contents.indd 3
Join Us
Prospective Parent Information Session
May 8 at 9 a.m.
4/4/13 9:39 AM
Selection criteria
For the First time, Columbus CEo
magazine and WBNS-10TV partnered
with WorkplaceDynamics LLP, a research
firm based in Exton, Pa., to seek out Central Ohio’s top places to work.
This summer, the magazine and the
TV station ran ads as well as social media
and on-air promotions to encourage employees to nominate their organizations
for Top Workplaces honors. Nominations
could come from any level of an organization, and for-profit, nonprofit and
governmental organizations were eligible.
The only requirement was that employers must have at least 50 employees in
Franklin and contiguous counties to
participate—a threshold set by WorkplaceDynamics.
To decide which nominees made the
cut, the WorkplaceDynamics staff relied
on employee surveys to give them an
inside peek at an organization’s inner
workings and culture.
Overall, WorkplaceDynamics invited
803 companies to participate and surveyed 84 of them. The process is rigorous, so not all organizations that started
the process completed it. The surveyed
companies employ 37,819 people in
the region. Of those, 20,219 employees
received surveys and 12,192 responded.
Employees filled out a paper or online
survey with 24 questions in six areas:
connection (for example, “I am confident
about my future at this company.”), direction (“I have confidence in the leader of
this company.”), execution, their work,
managers, and pay and benefits. They
responded using a seven-point scale.
WorkplaceDynamics requires a survey
response rate of at least 35 percent. Employers with 85 or fewer local employees
must have at least 30 responders. WorkplaceDynamics encourages employers to
survey all employees, but large employers can choose to randomly sample local
workers. For employers with 2,500 or
fewer workers, at least 500 employees
must be included in the random sample.
For those with more than 2,500 but fewer
than 5,000 employees, at least 20 percent
of employees must be surveyed. For
employers with 5,000 or more employees,
the minimum is 1,000 surveys.
WorkplaceDynamics runs a series of
statistical tests on completed surveys to
look for questionable results. A small
number of employers are disqualified
based on these tests. Employers are then
categorized into size bands because
smaller employers tend to score higher
than midsize employers, and midsize
employers tend to score higher than large
employers.
WorkplaceDynamics ranks employers
within their size band based solely on employee responses to the survey statements.
The top employers in each size band were
selected as the Top Workplaces.
synergy
Thanks to our employees for continually making Kegler Brown
one of the Best Places to Work in Central Ohio.
www.keglerbrown.com | 65 East State Street Ste. 1800 | Columbus, OH 43215
4 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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EmPlOYEE aSSESSmENTS
Percentage of respondents at the Top Workplaces who answered “yes”
to the following questions:
I believe this company is going in the right direction
67.4%
I feel genuinely appreciated at this company
67.3%
I am confident about my future at this company
64.4%
my job makes me feel like I am part of something meaningful
63.3%
I have confidence in the leader of this company
62.5%
Senior managers understand what is really happening at this company
60.0%
This job has met or exceeded the expectations I had when I started
59.1%
This company operates by strong values and ethics
58.3%
at this company, we do things efficiently and well
57.0%
my manager cares about my concerns
55.3%
New ideas are encouraged at this company
54.3%
I feel well-informed about important decisions at this company
53.7%
my manager helps me learn and grow
51.6%
my manager makes it easier to do my job well
51.5%
I get the formal training I want for my career
51.2%
There is not a lot of frustration at my workplace
47.5%
my pay is fair for the work I do
46.3%
I have the flexibility I need to balance my work and personal life
43.2%
my benefits package is good compared to others in this industry
31.5%
ImPOrTaNT faCTOrS
Statements on the employee
surveys are categorized into
six factors. The importance
value shows how strongly each
correlates with how participants
rate their workplaces. The higher
the value, the more important the
factor is to employees.
Connection
direction
Execution
my Work
my manager
my Pay & Benefits
75%
71%
69%
67%
57%
48%
YEar fOuNdEd
Winners opened their doors
between 1864 and 2005.
2
1
1860 1870
1880
1890
1900
1910
COmPaNY OWNErShIP
Partnership
Cooperative/mutual
51
7
Nonprofit
8
29
Private
Public
1920
1930
1940
1950
1960
1970
1980
1990
2000 2010
u.S. hEadquarTErS
Columbus
Elsewhere in Central Ohio
Elsewhere in Ohio
New York
California
Illinois
North Carolina
Pennsylvania
Texas
1
1
1
1
2
3
4
9
28
Infographics by YOgESh ChaudharY
6 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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INduSTry SeCTorS
Winners operate in
the following industries:
Count on
7
Financial
services
5
Industrial,
manufacturing, printing
4
Construction
and real
estate
6
Health care,
retirement,
social
services
4
Accounting
and legal
3
distribution,
logistics,
warehouse
5
Consulting,
IT, staffing,
workforce
4
Automotive
TOP TALENT
from our
TOP WORK
PLACE!
3
education
Come take a tour of our new
2
2
2
Advertising
and
marketing
Hospitality
and
leisure
environmental
1
1
1
Insurance
research
retail
office to see how a top work
place recipient can deliver
your company top talent.
614.255.1400
dawsoncareers.com |
Source: WorkplaceDynamics
I T | C R E AT I V E | A C C O U N T I N G | H E A LT H C A R E | W O R K S | O F F I C E | E N G I N E E R I N G
Top Workplaces 2013 l WBNS-10TV l ColumbusCEO
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Large empLoyer
Keller
Williams
realty of
Central
ohio
The residential real estate
company uses education and
local oversight to empower its
agents to succeed.
By MElissa KOsslEr DuttOn +
Photos by ryan M.l. yOung
A
t Keller Williams
Realty of Central
Ohio, employees
don’t attend an
annual conference.
They gather for a
family reunion.
The word
choice is just one way the company
demonstrates its commitment to employees, says Mic Gordon, operating principal
of the agency’s Keller Williams Greater
Columbus Realty arm.
Gordon says the company, which
places great value on individual contributions, is dedicated to helping its employees succeed, creating a quality workplace
and giving back to the community.
Keller Williams’ idea about what
makes real estate offices successful differs
from many of its competitors, Gordon
above: Employees participate in Keller Williams’ weekly staff meeting.
left: Operating principal Mic gordon
says. “We have a very fundamental philosophy that real estate is a local business
driven by individual agents and their
brands,” he says. “We do not subscribe to
the theory that it is our brand that makes
them successful.”
It’s a bold stance to have, Gordon
says: “We have to basically provide the
platform for them to be successful and
be brave enough to understand how that
works.”
In practice, that means the company
puts a lot of effort into giving its agents
the tools they need to sell and list houses,
Gordon says. Keller Williams offers
regular educational opportunities and
sponsors an agent leadership council that
operates like a board of directors.
Real estate agent Heather Byrne (who
works at Keller Williams Classic Properties) appreciates the educational opportunities. The agency sponsors classes
and encourages agents to teach skills and
best practices to one another, Byrne says.
“There are always classes being offered,”
she says. “Everyone is willing to share
what is working for them and what isn’t.”
A lot of the training focuses on lead
generation, because that’s what makes
agents successful, Gordon says. The
classes do more than teach people to sell
and list houses, Byrne adds: They have
made her feel less like a salesperson and
more like a housing consultant. “A lot of
companies train salespeople. [Keller Williams] trains you to be a success in life,”
she says.
The approach is paying off, Gordon
says. The 664-employee company is
growing and earning praise from its
clients. Keller Williams ranked first in a
customer satisfaction survey released last
year by J.D. Power and Associates. The
company received top scores from home
8 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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highlights
Founded
Ownership
Sector
U.S. Headquarters
Columbus Locations
2002
Private
Agents/brokers
Columbus
10
EmplOyEEs
Columbus
U.s.
664
671
everyone, she says: “It truly doesn’t feel
like I’m in an office where I’m competing.
Everybody is hoping the best for me, as I
am hoping the best for all of them.”
An emphasis on corporate
responsibility also contributes to
employee satisfaction, Gordon says. Keller
Williams sponsors KW Cares, a nonprofit
organization focused on charitable giving
in the communities where agents live and
work. Through this arm, the company
sponsors community work days, awards
grants and helps employees facing
personal hardships. “It’s always there
for us. It’s always a part of what we do,”
Gordon says. “We’re successful because
we serve.”
Once a year, Keller Williams agents
around the country participate in “red
day,” a day of community service. “All
buyers and sellers.
80,000 of us set our phones down and go
their individual achievements, says Byrne.
Keller Williams’ Agent Leadership
to work in the community,” Gordon says.
Rather than pit agents against one another
Council allows agents on the local level to
In Columbus, agents have renovated
for sales and listings, Keller Williams
tailor their business strategies, says Byrne,
community centers, picked up trash,
tells agents there is enough business for
who serves on the council.
planted gardens and
The group, which is
performed home
made up of the top
improvements.
“I am
“It gives
20 percent of
Helping
agents in each
organize the
part of an
me the ability
office, meets
construction
amazing group
to be myself, grow of a garage
monthly.
The council
of high minded,
my business and for a woman
decides how
in need last
“I am
learning based
have endless
each office
year made
will spend
a lasting
professionals!” empowered to
opportunities.”
its marketing
impression on
be extraordinary at
dollars, plans
Byrne. “It was
classes, provides fiscal
seriously one of the
what I do, I am listened
oversight and manages the
best things I’ve ever done
office’s philanthropic efforts. The local
in
my
life,”
she
says.
and consulted on
control helps employees feel vested in
Byrne says working at Keller Williams
key directions our
the organization, Gordon says. “We are
has changed her. “I’ve grown as a person.
not a top-down organization,” he says.
I’m better as a mom, better as a real estate
company is
“We are very much organic.”
agent, better as a leader.”
The council also helps agents focus
headed.”
on the success of the office rather than
Melissa Kossler Dutton is a freelance writer.
I love my job
because:
Top Workplaces 2013 l WBNS-10TV l ColumbusCEO
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Midsize eMployer
The
WellingTon
School
Like its founders, the private
school approaches education
with an entrepreneurial edge.
By MElissa KOsslEr DuttOn +
Photos by ryan M.l. yOung
A
t The Wellington
School, teachers
appreciate the
opportunity to
shape and excite
young minds. But
they also enjoy
the challenge of
finding ways to shape and change the way
children are taught.
Staff members at the Columbus private
school, which serves children in preschool through 12th grade, are encouraged to be “thought leaders” in their
fields, says Robert Brisk, Wellington’s
head of school.
The school’s willingness to allow
teachers to be creative, a commitment
to creating a quality educational
environment, and a congenial atmosphere
combine to make it a great place to work,
Brisk says. The school attracts teachers
who want to make contributions in their
fields, he says. More than 75 percent of
faculty members hold advanced degrees.
“People come to us because they want to
practice their craft and develop it fully,”
are “adding to educational research and
Brisk says.
moving education forward,” Brisk says.
The innovative work environment of
The school, which has 84 teachers
the school, which employs 130 people,
and a student-teacher ratio of 7-to-1,
stems from the goals of its founders, Brisk
also encourages teachers to present at
says. A group of Columbus entrepreneurs
conferences and share their insights
started the school in 1982 with the
with their peers around the country. “It’s
intent of creating a different kind of
wonderful to work with a wider network
educational experience. The goal was to
build a community
that focused on
educating
“It
the whole
is highly
person and
meaningful
celebrating
individuality,
and rewarding
Brisk says.
“I know
work. We
Teachers,
like students,
I contribute
have great
are encouraged
positively to the
leaders.”
to find their
lives of students and
unique potential,
says Brisk, who took the
parents. I love the
helm of the school in 2007. Wellington,
flexibility. I believe
which has 631 students, calls on teachers
to use innovative thinking. “We really do
in the school’s
focus on giving teachers opportunities to
mission.”
build new programs,” Brisk says.
Students benefit from teachers who
I love my job
because:
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highlights
Founded
Ownership
Sector
Address
Employees
Website
1982
Nonprofit
Independent school
3650 Reed Road, Columbus
130
www.wellington.org
DEsCriptiOn
The Wellington School is an independent,
coeducational, preschool through grade 12,
college-preparatory day school dedicated
to preparing citizens who achieve, lead and
find fulfillment in a global community.
hiring
past 12 months
next 12 months
17
7
intErEsting faCts
Wellington was founded by a group of
Columbus entrepreneurs 30 years ago.
Founders include Ken Ackerman, Jeff
Wilkins, Jack Ruscilli, Bob Holland, Dave
Swaddling, George Minot, Dave Thomas,
Len Immke and Harry Gard.
Left: head of school robert Brisk
above: art teacher gina spicer helps students work on projects.
of people to think with and dream with,”
Brisk says.
Students and teachers responded
favorably to middle school teacher Berc
Backhurst’s idea for an independent study
program. “The Explorers of the World
program gives fifth- and sixth-graders the
freedom to look into what interests them.
There’s no set curriculum, no homework,”
Backhurst explains.
The program has provided amazing
learning opportunities for students and
staff, Brisk says. Middle schoolers have
examined how muscles work, studied
black holes and even toured an airport
control tower. “It’s exciting for people
who work here,” he says. “We learn so
much about things we didn’t know much
about.”
Implementing ideas such as Explorers
of the World creates connections beyond
the classroom, which makes school exciting for students and teachers, Backhurst
says. Within the building, there is a “joy
for the craft of education,” he says. “It’s
really nice. We’re not only encouraged to
be innovative and creative, we have the
autonomy to look beyond the curve and
see what’s next.”
Working at Wellington also provides
numerous chances for collaboration.
Teachers often confer with peers who
teach different subjects or grades. “All the
students and faculty are in one building,”
Brisk says. “There are a lot of creative
conversations about what do with a
student from age 3 to 18 to transform
them.”
Wellington students relish the unique
learning opportunities and appreciate
teachers’ efforts, he adds: “Our students
want innovation. They want a 21st century framework for learning.”
The enthusiasm of the students contributes a great deal to the experience of
working at Wellington, Backhurst says:
“There’s a genuine sense of fun and excitement and open-ended possibility.”
The school encourages staff growth
by offering tuition reimbursement and
LOCaL COmmunity suppOrt
Service learning and community service
are a combination of school-created
opportunities and student-led initiatives
that have benefitted thousands of
people in need from Central Ohio to
Haiti and beyond.
providing opportunities to give back to
the community, Brisk says.
Students also are taught community
service. With the help of faculty, students
have served sick and homeless children.
Those affiliated with the school also
benefit from the strong sense of family
that has developed over the years, says
Brisk, who has two children attending the
school. Students, staff and parents care
about what happens to one another, he
adds.
“It starts with the fact that we love
working with children and being at a
place with terrific children that love
to learn,” he says. “We all share in the
growth of every student.”
Melissa Kossler Dutton is a freelance writer.
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SMALL EMpLoyEr
TOYOTA WEST
In the quest for happy
customers, the car dealership
first focuses on employees.
By MElissa KOsslEr DuttOn +
Photos by ryan M.l. yOung
T
oyota West is all
about customer
service.
But general
manager Jeremy
Francis knows good
customer service
starts with happy
employees. The car dealership and service
center has 89 employees at four locations:
Toyota West and Hatfield Volkswagen,
Kia, Hyundai and Subaru. All are part of
the Hatfield Automall located on Auto
Mall Drive in southwest Columbus.
“All of us have been to a place and
thought, ‘They must not treat their
employees well,’ because they are less
engaged in helping you,” Francis says.
“We’ve got engaged, happy associates that
enjoy coming to work and taking care of
customers.”
The work environment at Toyota West
contributes to the positive attitude, says
salesman Chris Wells. Employees feel valued and it shows in their work, he says.
“Your efforts are appreciated,” he says.
“You know that you matter to the people
above you.”
the showroom at toyota West
Throughout the company, employees develop friendships, Francis says.
“Everyone cares about one another,” he
says. “We spend a lot of hours with these
over,” he says.
guys—more than with our families. You
The dealership uses a combination of
get pretty close to everybody.”
classroom-style training and mentoring.
Toyota West also supplies its associates
“We’re always doing one-on-one coachwith the tools to get the job done, Wells
ing,” Francis says.
says. The company has a very technologyThe longevity of employees allows
oriented approach toward selling cars, he
them to build relationships with
says. Every employee is issued an iPad,
customers, Wells says. “We have people
which gives them access to the Internet
that have been here over 20 years,” he
on the car lot.
says. “When people come in, they see the
“It helps us succeed,” Wells says. “The
same faces.”
ease of access for clients to get in touch
with us, it makes it easy to get clients
what they want.”
The employee
training pro“I work
gram also is
top-notch,
for a great
Wells says.
company,
Company
“I know what
leaders make
senior
sure the
is expected out
management
sales team
of me and Jeremy
has the skills
cares.”
its members
(GM) lets me do my
need, he says. Also,
job with very little micro
they don’t just show
you how to do the job, he says: “They
management. I also love
teach you to be successful.”
working here because
Toyota West wants its salespeople
to thrive because it means they will stay
the schedule is very
with the company, Francis says. Continuflexible to fit my
ity of staff is important to management
family lifestyle.”
and customers. “We have very low turn-
I love My Job
because:
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highlights
Founded
Ownership
Sector
U.S. Headquarters
Local Headquarters
Columbus Locations
Columbus Employees
Website
1987
Public (Sonic Automotive Inc.)
Auto dealership/vehicle sales and service
Charlotte, N.C.
1500 Auto Mall Drive, Columbus
4
89
www.toyotawestohio.com
DEsCriptiOn
Sales and service of new and pre-owned vehicles, body shop, and
finance and insurance of vehicles
hiring
BEnEfits
past 12 months
next 12 months
50
50
EmpLOyEEs
global
u.s.
8,500 8,500
rEvEnuE
u.s.
$8.4 Billion
401(k) with employer
match, health benefits,
dental, vision, short- and
long-term disability, paid
vacation
rECEnt EvEnts
A partnership with
Toyota to give away two
vehicles to a nonprofit
organization under
the 100 Cars for Good
program
LOCaL COmmunity suppOrt
Charitable donations to cancer research; donations to local food
pantries; associated with Toys for Tots; local school sponsorships
The familiarity builds a rapport that
customers and members of the sales
team enjoy, Wells adds. “There’s a level
of comfort,” he says. “You’re talking to
someone you’ve already developed a
relationship with.”
The dealership’s backing of school and
community organizations also helps staff
members make connections, Wells says.
Toyota West routinely donates money
to sports teams and charitable projects.
That grassroots support appeals to the
community, Wells says: “People just keep
coming up and saying, ‘Thank you.’ ”
The company also tries to enlist customers to support its charitable works.
During the holidays, Toyota West offers
free oil changes in exchange for a toy
donation for needy children.
The dealership also sponsors a car
show in the summer that gives employees, their families and the community
an opportunity to relax and have fun,
Francis says. The money that is collected
in entrance fees is donated to charity.
“It’s a chance to see everybody’s families,”
Francis says. “A couple of employees have
got cool cars they enter.”
The company also participates in a
national contest sponsored by Toyota that
gives local nonprofit organizations the
chance to win a new vehicle. “We’ve had
two given away in Central Ohio,” Francis
says.
The company also sponsors giveaways
for its employees. Each month, staff
members gather for a town hall meeting,
Francis says. During the gathering,
employees who have “gone above and
beyond” for customers and co-workers
are recognized.
Each month in preparation for the
meeting, managers hear all kinds of
positive stories about the employees
general manager Jeremy francis in the
dealership’s showroom
who work for them. “We celebrate that
achievement,” Francis says. “We recognize
that wasn’t your job and say thank you for
doing it.”
In addition to being recognized by
their peers, the staff members are entered
into a drawing. Past prizes have included
a television or Sony PlayStation. Employees love the recognition and the chance to
win something, Francis says. The contest
also encourages employees to work
harder and to recognize their peers for a
job well done, he says.
“It encourages the behavior we’re looking for,” he says. “You’ve got to constantly
raise the bar.”
Melissa Kossler Dutton is a freelance writer.
14 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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Here are the 50 organizations that were chosen as Top Workplaces 2013 and their rankings, as
determined by research partner WorkplaceDynamics LLP. For more information about how the
rankings were compiled, see “Selection Criteria” on page 4.
Large orgaNizaTioNS (350 or more employees)
rank
1
2
3
4
5
6
7
8
9
10
Company
Keller Williams Realty of Central Ohio
Ricart Automotive Group
Worthington Industries Inc.
OhioHealth
Resource
Discover Financial Services
OCLC
Grange Insurance Mutual Casualty Company
Giant Eagle
Community Choice Financial Inc.
Founded ownership
2002
1953
1955
1891
1981
1986
1967
1935
1931
1989
Sector
Private
agents/brokers
Private
auto dealership
Public
Metal products
Nonprofit
Health-care system
Private
Marketing and branding
Public
Credit and finance
Nonprofit
research and information technology
Cooperative/mutual
Property, casualty and life insurance
Private
retail/grocery
Private
retail financial services
Locations employees
10
1
5
5
1
1
1
1
46
44
664
390
1,350
15,000
366
1,767
738
939
4,500
386
16 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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midsizE organizations (125 to 349 employees)
rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Company
The Wellington School
Columbus Academy
Residential Finance Corp.
Glimcher Realty Trust
Kimball Midwest Inc.
PricewaterhouseCoopers
Columbus Area Inc.
VSP Vision Care
URS Corp.
Hondros College
Vinton County National Bank
Baker & Hostetler LLP
New Albany Country Club
Westminster-Thurber Community
ADB Airfield Solutions
Founded ownership sector
1982
1911
1997
1959
1933
1998
1965
1955
1904
1981
1867
1916
1992
1965
1979
locations Employees
nonprofit
independent school
nonprofit
Education - primary/secondary school
Private
mortgage lending
Public
real estate
Private
Wholesale distribution
Partnership
accounting
nonprofit
nonprofit
nonprofit
Health care
Public
Construction
Private
College/university
Private
Community bank
Partnership
Private
nonprofit
Private
law
golf course/country club
Continuing care retirement community
Electrical equipment, appliances and components
1
1
4
3
1
1
10
2
1
1
14
1
1
1
1
130
209
161
296
276
202
153
292
149
200
228
143
316
240
137
small organizations (124 or fewer employees)
rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Company
Toyota West
Navigator Management Partners
Homewatch CareGivers
Choice Recovery
CallCopy Inc.
Jim Keim Ford
Dawson
Associated Estates Realty Corp.
Acloché
Total Quality Logistics
Hy-Tek Material Handling Inc.
First Federal Savings and Loan
Kegler, Brown, Hill & Ritter
Columbus Airport Marriott
Dave Gill Chevrolet
Det Norske Veritas (USA) Inc.
W.W. Williams Co.
Management and Network Services
Paychex Inc.
Fahlgren Mortine
R.G. Barry Corp.
KPMG
e-Cycle LLC
Hopkins Printing Inc.
Cott Systems Inc.
Founded ownership sector
1987
2001
2003
1970
2004
1952
1946
1964
1968
1997
1963
1934
1964
1988
1982
1864
1912
1996
1973
1962
1947
1897
2005
1975
1888
locations Employees
Public
auto dealership/vehicle sales and service
Private
Consulting
Private
Home health-care services
Private
Financial services and insurance
Private
Workforce optimization software
Private
auto dealership
Private
staffing
Public
residential property management
Private
staffing solutions
Private
logistics
Private
material handling and systems integration
Private
mortgage lending
Private
law
Partnership
Hotel
Private
auto dealership
Private
oil and gas industry
Private
industrial services
Partnership
managed care organization
Public
Business services
Private
advertising and marketing
Public
Clothing, footwear and accessories
Partnership
accounting
Private
Environmental services
Private
Printing
Private
information technology
4
1
1
1
1
1
2
11
8
1
1
6
1
1
1
1
3
1
2
1
1
1
1
1
1
89
74
51
78
90
75
66
56
82
51
70
54
124
110
72
124
111
82
108
103
72
123
99
102
66
top Workplaces 2013 l WBns-10tV l ColumbusCEO
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17
4/4/13 9:54 AM
TIM JOHNSON (2)
Advice
Standing
out from
the
Crowd
Winners share best practices
and other tactics that can make
any organization a great place
to work.
By DEbbiE brinEr
T
he Top Workplaces in
Central Ohio come in
many sizes and sectors
and represent a combination of privately and
publicly owned companies, along with a few
partnerships and nonprofit organizations.
From car dealerships to colleges, retirement communities to manufacturers,
and accounting, law and marketing firms,
these companies have received high
marks as great places to work.
Just what sets them apart?
Many of the honorees share a few
distinguishing characteristics that are
meaningful to employees. As a bonus,
they help companies retain quality workers, keep productivity high and create a
caring environment. Among these traits:
fostering a work atmosphere that supports a balance of work and home life,
providing opportunities for professional
growth and being willing to hear what
employees have to say.
Some of the Top Workplaces have
practices applicable to organizations of
all shapes and sizes that are looking to
become employers of choice. Here’s a
Above: Teresa Ford orders from Peter Totten at the café at
Hondros College. below: Dawson offers a fitness center
and a break area with games (right).
RYAN M.L. YOUNG (2)
18 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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Congratulations
to the Jim Keim
Ford team for
earning the Top
Workplaces
2013 award!
5575 Keim Circle • Columbus 43228
800-761-5346 • www.jimkeimford.com
018-025_Advice.indd 19
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sampling of insights and advice from
management and human resources leaders
at a few of the winning organizations.
CommuNiCaTioN
At Hondros College, “We have open
communication within our organization,”
says Ruth Ann Westall, director of human
resources. “A lot of organizations work
from the top down. We work from the
bottom up.”
Hondros’s 200 employees have a say
in what’s best for the fast-growing career
college, she says. “We do have a very
structured onboarding program. We’re
educating and acclimating our associates
to be engaged and useful from the beginning.”
The Westerville college values its
employees’ growth on the job, providing
opportunities for them to acquire new
skills and knowledge related to their job
responsibilities. Professional development
funds are available and so is tuition assistance—even free tuition for continuing
education at Hondros.
And like many workplaces today,
Hondros is trying to help its associates get
“A lot of organizations
work from the top
down. We work from
the bottom up.”
Ruth ann Westall (at right)
director of human resources
Hondros College
and stay healthy. “We have on-site health
coaches on all of our campuses,” Westall
says, along with campus cafés that offer
healthful food options. “It’s a holistic approach to being your best.”
BeNefiTS
“We realize that for employees nowadays,
the benefits are just as important as a
lot of other things,” says Mike Keane,
regional sales manager of satellite
offices for Total Quality Logistics. The
Cincinnati-based company, whose local
office is at Easton, arranges trucking
Tim JoHNSoN
20 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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shipments for customers across the
United States.
Work, Keane points out, is no longer a
clock-in, clock-out world. “When you are
at work, it becomes a part of your life.”
Total Quality Logistics employs more
than 50 people in Columbus and offers
several fitness activities related to running, including a running club and the
chance to jog with company leaders.
These events offer time for socializing
among colleagues, too. “It definitely keeps
the energy high,” Keane says.
Associates also are able to continue
their education. Keane says once an employee has worked at the company for a
set time, it will provide tuition assistance.
Earn a high enough GPA, and TQL will
foot the whole bill.
“Salary is important and people like to
earn a living,” Keane says. “But really it’s
about having some pride about what you
do and where you work.”
Congratulations to the team at
Management and Network Services,
a Top Work Places 2013
award winner!
Family
“Family” isn’t necessarily the first word
that comes to mind when thinking about
international audit and tax services giant
KPMG. Yet Claire Lacey, an administrative
assistant at the firm’s Columbus office,
says the description is the real deal.
“Everybody cares about everybody,
from a partner down to a staff person,”
says Lacey, who’s been with KPMG for
nine years. “It’s strange being in an office
of about 150 people and you still feel like
a family.”
“Cultivating a healthy work-life balance for employees allows us to attract
and retain the best people, which is a key
component in allowing KPMG to provide
outstanding client service,” says Office
Managing Partner Philip Smith via email.
During the busy tax season, the New
York-based accounting firm brings in
additional administrative assistants to
help keep the immense workload under
“It’s strange being in
an office of about 150
people and you still
feel like a family.”
Claire lacey
administrative assistant at KPmG
Making managed care manageable
Management and Network Services serves the needs of health
care insurers, subacute care providers and skilled nursing facilities
throughout the country by locating suitable placement for patients.
Serving as a liaison between the payor, provider and patient, MNS
has an extensive information network that can quickly and effectively
match the needs of the patient with service availability within the
local community.
Cost Saving Options Include:
MNS
Management and
Network Services, LLC
4892 Blazer Parkway
Dublin, Ohio
1-800-949-2159
www.mnsnetwork.com
Serving markets nationwide including:
Top Workplaces 2013 l WBNS-10TV l ColumbusCEO
018-025_Advice.indd 21
21
4/4/13 10:13 AM
BEYOND MEETING EXPECTATIONS.
Make the most out of your meetings and social events when you choose the
Columbus Airport Marriott.
To speak with a Sales and Catering Professional, please call 614-383-3610.
COLUMBUS AIRPORT MARRIOT
1375 N. Cassady Ave.
Columbus, Ohio 43219
www.columbusairportmarriott.com
COLUMBUS AIRPORT
We’re proud to be a top workplace
(and a bank that people call first).
control. It’s an example of management’s
continuous effort to find more ways to be
efficient without overworking employees.
“All the partners here are very concerned about work-life balance, making
sure we take time to be with family,”
Lacey notes. “They definitely do put emphasis on how important that is. We all
have each others’ backs.”
“There are many things that KPMG
does that allows us to be an employer
of choice, but it is really our annual
employee survey coupled with our continuous improvement that allows us to
identify the areas where we can improve
from an employer of choice standpoint,”
Smith says.
The goldeN rule
Worthington Industries Inc., a Columbusbased manufacturing company long
known for its family feel, wants to bring
benefits to its employees that also bring
convenience to their lives, says Terry
Dyer, vice president of human resources.
That’s why, for example, the company
offers on-site barber shops and a medical
center, Dyer says. Worthington Industries’
founder, the late John H. McConnell, and
his son and current Chairman and CEO
John P. McConnell are routinely credited
for the company’s employee-friendly
atmosphere.
McConnell’s legendary Golden Rule
(“We treat our employees, customers,
suppliers and shareholders as we would
like to be treated.”) has long guided the
company’s operations and its interaction
with employees. “I go back to our Golden
Rule: Treat people the way you want to be
treated,” Dyer says.
The company’s employee council
meets often, and communication is open
and productive, he says: “I heard somebody say, ‘We do something different
around here. We talk to people.’ ”
“I heard somebody
say, ‘We do something
different around here.
We talk to people.’ ”
1-800-783-3494
www.firstfedohio.com
Terry dyer
The better way to bank.
vice president of human resources
Worthington Industries Inc.
22 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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“We also value
work-life balance. We
are very open to work
schedules that
accommodate home
life.”
Felicia Wilson (at left)
director of marketing for Dawson
CuSTom WorkSpaCe
ryaN m.l. youNg
Dawson, a Columbus-based staffing and
recruiting agency, recently moved into
a newly remodeled building on Dublin
Road that was “designed to enhance
our employees’ work experience,” says
director of marketing Felicia Wilson.
Some examples of the employeefriendly features at the new corporate
office: a fitness area with a separate
workout room for classes, a lactation
room for working moms and a common
space featuring gaming and café areas.
“Oftentimes our recruiters and our sales
team need a stress-reducing break,”
Wilson says.
“We also value work-life balance. We
are very open to work schedules that
accommodate home life.” That may mean
different starting and ending times to the
workday, she says, or determining whether
part time or full time is the better option.
As a staffing agency, she says Dawson
sees that benefits and amenities beyond
salary are becoming more important to
workers—not just internally, but also to
those searching for the right company to
work for.
loNgeViTy
One easy-to-measure indicator of a how
well employees like where they work is
their average tenure. At Jim Keim Ford,
which set up shop in Columbus in 1952
and moved close to Hilliard in 1999, “We
don’t have much turnover,” says General
Manager Matt Bonanno.
He offers a simple explanation: “It’s
a direct result of being very transparent
with our people. We have an open-door
Top Workplaces 2013 l WBNS-10TV l ColumbusCEO
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4/4/13 12:37 PM
“We encourage
recommendations,
comments from
employees, trying to
get their involvement
regarding things we
can do to improve our
processes.”
Matt Bonanno
general manager at Jim Keim Ford
N A
C C
Thank You
Team NACC,
You made this honor possible!
We Care and it Shows!
GOLF TENNIS AQUATICS FITNESS CROQUET
SOCIAL & DINING YOUTH PROGRAMS SPA SANCTUARY
One Club Lane | New Albany, Ohio 43054 | 614-939-8500 | www.nacc.com
policy.” The auto dealership employs
more than 75 people in sales, service, collision and administrative positions.
“We encourage recommendations,
comments from employees,” Bonanno
says, “trying to get their involvement
regarding things we can do to improve
our processes.”
CariNg CulTure
At Westminster-Thurber Community,
employees are guided by “a live and
active” mission statement and principals
of a “caring culture,” says Kristen Collins,
director of human resources.
It is guidance not only for interaction with residents of the continuing care
retirement community, Collins says, “but
with employees and their families, and
even those who visit.”
The facility’s leadership team reaches
out to the next level of management to
involve and educate them in successfully
operating Westminster-Thurber—creating
a stepping stone to professional advancement, she says.
Employees’ opinions matter at
Westminster-Thurber, Collins says, and
their input is valued and sought, “even if
it’s less convenient or might take longer.”
Collins says she is enthusiastic about
working at Westminster-Thurber, her
employer for the past three years. She
notes that the facility has many longtime
employees and has heard some remark,
“Wow, I really hope I get to retire from
here.”
That, she says, is the real measuring
stick of a Top Workplace.
Debbie Briner is a freelance writer.
24 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
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4/5/13 9:15 AM
What makes Fahlgren Mortine
a top place to work?
One word:
PEOPLE.
PANCAKES.
Okay, one more word:
The best culture attracts the best people. The best people
attract the best clients. This approach to business is why we’ve
been named a Top Place To Work in Central Ohio, and we’d like to
thank all of the smart, talented, hard-working, and hard-playing
people at Fahlgren Mortine who helped make it happen.
www.fahlgrenmortine.com
018-025_Advice.indd 25
“L
“Like”
us to find out more about
our
o culture … and what pancakes
h
have to do with it.
4/4/13 10:14 AM
By Debbie briner
Perks
Above &
beyond
Generous personal time
allowances, coed sports teams,
on-site oil changes and pieeating contests are among
the unusual benefits some
companies offer.
“P
erk” is simply
defined: something
extra that someone
receives in addition
to regular pay for
doing a job.
Employees like perks, of course. It
helps them feel good about who they
work for, delivering job satisfaction
beyond doing work they like and earning a good salary. Great benefits—both
insurance and otherwise—send a signal
that management is genuinely interested
not only in hiring talented and skilled
employees, but also in finding meaningful
ways to keep them.
The Top Workplaces of Central Ohio
list includes a handful of companies that
offer benefits and other perks that exceed
the norm. Employee surveys attest that
these are pretty cool places to go to work,
with a culture that recognizes staff members as people who have lives outside of
work, too.
Among the unique perks that some
offer their employees: on-site patios for
cookouts, regular movie nights, videogame breaks, professional trainers and
even on-site car detailing and oil changes
(for those who work at VSP Vision Care).
These better-than-average benefits generally address specific employee wishes:
• Worker- and family-friendly approaches to time off
• Assistance with staying healthy—
physically and mentally
• Professional growth opportunities
• Social activities that build camaraderie and bring fun to work
Perhaps now more than ever, when
technology keeps us connected to our
jobs virtually 24/7, employees appreciate
the value of working for companies that
understand you may need a little time
away from your desk—without using up
all your vacation, personal or sick days.
Several Top Workplaces honorees provide benefits intended to bring better balance to work and life. These tactics help
A team from Total Quality Logistics
participated in the Warrior Dash in Logan
in June 2012.
Courtesy TOTAL QUALITY LOGISTICS
026-031_Perks.indd 26
4/5/13 9:25 AM
First, a 100th
anniversary.
then, a top 50
Workplace.
noW that’s one
great year!
year.
W.W.Wm is honored to be on Columbus CEO and WBNS-10TV’s list of Top Workplaces 2013.
Since 1912, we have evolved from one of the nation’s largest industrial distribution, repair and
service companies to a provider of total truck care, on-site power generation and logistics support.
We have more than 1,000 employees across 13 states and Mexico. Now, we are giving back to the
local community that has supported us through the years. With our 100th Anniversary Charitable
Giving Program, our donations have benefited these worthy organizations in central Ohio:
n
n
n
n
n
Blessings in a Backpack
Recreation Unlimited
Ronald McDonald House of Central Ohio
Kids ‘n Kamp
The Homeless Families Foundation
n
n
n
n
n
A Kid Again
Honor Flight Columbus
Riverside Methodist Hospital Foundation
Nationwide Children’s Hospital Foundation
City of Grandview Heights
So, thank you to Columbus CEO, to our valued customers and to the 120 dedicated central Ohio
employees who made this honor possible. To learn more about us, visit wwwm.m.
wwwm.m
Consider It Done.
026-031_Perks.indd 27
4/4/13 10:21 AM
File/Tim JohNSoN
Benefits to assist with child care and
elder care are also available to KPMG
associates. The company’s Shared Leave
Program offers substantial help with time
off when an associate faces an emergency.
“It allows our team to come together to
assist other colleagues which provides
an increased sense of community,” says
Office Managing Partner Philip Smith via
email.
Shared Leave gives associates the ability to donate up to 40 hours of their time
off to a colleague who is dealing with a
medical emergency or family death and
lacks enough time off. KPMG partners
may donate up to 16 hours of time. “We
start with the partners of the office first,”
says Claire Lacey, an administrative assistant at the global accounting firm. “A
lot of times the partner will give up their
time to that person who needs more leave
time.” In some cases, the donated time
means an ill employee gets an extended
leave and doesn’t have to go on long-term
disability.
Residential Finance Corp., which has
161 employees at four Columbus locations, helps its workers strike a better balance of work and life with family-friendly
policies. The company grew its staff by
60 percent between January and November 2012 and moved to a new corporate
headquarters.
Worthington Industries has an on-site fitness center that includes a
basketball court and fitness classes.
workers manage demands on their time
that may include caring for their children
and aging parents simultaneously, or just
making a routine visit to the dentist.
GeNerouS
SCheduliNG
At Fahlgren Mortine, for instance, associates receive unlimited personal time.
The policy takes effect from the moment
a new employee starts at the Columbusbased marketing and communications
agency. “We have traditional benefits,”
says Katie McGrath, the company’s senior
vice president and director of human
resources. “But with our personal time
policy, our associates get up to two hours
in any one day to take care of those ‘life
happens’ things.”
The policy allows Fahlgren Mortine’s
employees—more than 100 work at the
agency’s Columbus office—to schedule
doctor’s appointments, take care of unexpected home repairs or get the car in the
shop without using up valued vacation
time.
McGrath says the perk simply is one
way to acknowledge that Fahlgren Mortine’s associates work hard.
Discover Financial Services provides
flexible work scheduling options for its
employees. The Riverwoods, Ill.-based
credit and finance company, which has
more than 1,700 employees at its New
Albany campus, also gives them 20 days
of paid time off as soon as they’re hired.
At KPMG, employees can use up to 80
hours of paid leave following the birth or
adoption of a child. These hours, which
apply to both men and women, can be
used any time during the first year of the
birth or adoption.
day CampS To
diVerSiTy
Worthington Industries Inc. has an
established culture that values the
importance of family life. All full-time
employees are paid 100 percent for time
away from work instead of being allocated
a specific number of days for personal
time or sick leave. “It’s about abovemarket benefits at below-market costs,”
says Terry Dyer, vice president of human
resources.
Last summer, the company offered a
weeklong day camp option for working
parents looking for child care when kids
are out of school. The camp featured
fitness activities. This year, the camp will
extend to two weeks. “The feedback we
get from the employees as well as the kids
is fantastic,” Dyer says.
“The culture that we have here is
fabulous. Quite frankly, it’s the best place
I’ve ever worked,” says Dyer, who came to
Worthington Industries almost a year ago.
At VSP Vision Care, employees can
take advantage of domestic partner
28 ColumbusCEO l WBNS-10TV l Top Workplaces 2013
026-031_Perks.indd 28
4/5/13 9:24 AM
benefits. The company’s diversity council,
established in 2000, aims to ensure inclusiveness is an organizational priority.
Six employee resource groups help
foster an inclusive work environment and
provide opportunities for mentorship,
networking and other professional growth
within VSP and the community. The
groups represent Asian and Pacific Islanders; Veterans; the Lesbian, Gay, Bisexual
and Transgender (LGBT) community and
its advocates; Latinos; Black Heritage; and
Young Professionals.
The more VSP represents its communities, the more prepared it is to address
their eye care needs, corporate spokesman
Alex Sigua says via email. The company,
based in Rancho Cordova, Calif., has 292
employees at two Central Ohio sites: its
Eastern Operations Center and an optical
lab.
KPMG also has been recognized for its
commitment to supporting equality for
LGBT employees.
Some companies go so far as to foster
inclusiveness for furry and feathered
friends. At Cott Systems Inc., its petfriendly environment means employees’
dogs, cats and even birds can regularly
come to work with them.
foCuS oN healTh
Attention to workplace wellness continues
to grow as employers offer benefits and
amenities to help employees improve
their health, manage stress and increase
their focus on the job.
Health screenings and wellness fairs
are gaining in popularity. Several Top
Workplaces also feature a range of amenities designed to help employees stay
physically and mentally fit.
Discover Financial Services’ New
Albany campus covers more than 50
acres and features a one-mile running
and walking trail as well as basketball
and sand volleyball courts. The company
offers a 6,956-square-foot fitness center
for associate use, an aerobics room and
occasional chair massages from a certified
massage therapist.
At Residential Finance Corp., its
emphasis on balance between work and
life cultivates a culture of friendly competition the company describes as “playing
hard.” Many employees participate in its
coed sports teams—volleyball, dodgeball,
kickball and bowling—as well as a men’s
basketball team. To boost brain power, cre-
2013
ativity and physical activity, the company
features a Wii game system break center.
Total Quality Logistics’ running club
has 91 members. Employees get the opportunity to run with corporate leaders
who participate regularly in 5K runs, marathons and other races, says Mike Keane,
the company’s regional sales manager of
satellite offices. Other wellness initiatives
include three-on-three basketball tournaments and discounted gym memberships
in locations that don’t have on-site fitness
equipment.
The three-on-three basketball tournaments are played on a company court at
its Cincinnati office, says Keane. “Everybody gets so into it. We are a very
competitive organization.”
Another Total Quality Logistics competition, modeled after TV’s “The Biggest
Loser,” resulted in employees dropping a
collective 1,200 pounds.
VSP sponsors a GetFIT team competition for associates and offers several amenities aimed at fitness and fun, including
a treadmill, basketball court, Wii fitness
games, pingpong and billiards. With GetFIT, employees form teams and commit to
a 16-week program of exercise, nutritious
eating and education about the benefits
Columbus Academy thanks its faculty and staff
for helping us earn a 2013 Top Workplaces honor!
Academy also thanks John Mackenzie for his 16
years of outstanding service as Headmaster!
www.columbusacademy.org
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Fahlgren Mortine’s annual CornFest
recognizes the person who can eat three
ears of corn the fastest. Prizes include
golden corn holders and a cookbook,
I Love Corn.
of a healthful lifestyle. On-site health assessments also are available for employees
and their dependents.
For a decade, Worthington Industries
has offered the Healthy Choices Wellness Program, giving employees and their
spouses biometric health screenings.
Since 1985, the company has offered a
fitness center featuring basketball and racquetball courts, cardio and weight rooms
and fitness classes. A full-time personal
trainer is on hand.
groWTh aNd giViNg
Opportunities for professional growth
also represent a welcome opportunity.
Many companies pay for employees’
memberships in professional organizations and assist with tuition costs for
continuing education. Or they connect
associates to helpful seminars, webinars
Courtesy FahLgrEN MorTiNE
and workshops.
Fahlgren Mortine’s agencywide professional development program, Fahlgren
Mortine University, is popular among
associates, says McGrath. So far, participants have devoted about 1,500 hours to
learning more about the work they and
their colleagues do.
At Total Quality Logistics, employees
are encouraged to further their education.
After a specified tenure with the com-
pany, they can return to school to earn a
bachelor’s or master’s degree, Keane says.
It’s possible to follow the company career
path from entry-level to a six-figure salary
in a little more than three years.
VSP sponsors educational brown bag
lunches; Discover Financial Services focuses on employees’ career development.
Additionally, many Top Workplaces
support local causes, organizations and
events.
Our Team Works.
Kimball Midwest is one of the largest industrial distributors in the United States. As a family-owned
business we have been proudly serving customers in the industrial maintenance aftermarket
with superior products and superior service since 1923.
Our dynamic growth is a direct
reflection of our incredible people and their unyielding commitment to our vision and values.
Each day our winning team works. We are so proud they have honored us as a Top Workplace
in Columbus.
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Local organizations that often benefit
from corporate community involvement
include United Way of Central Ohio, the
Mid-Ohio Foodbank, Susan B. Komen
Race for the Cure and annual toy, food
and clothing drives.
Other examples of giving: Employees
at Cott Systems and Worthington Industries can pay to wear jeans to work, with
proceeds going to local charities. Total
Quality Logistics employees regularly
stock shelves at the Mid-Ohio Foodbank.
VSP’s state-of-the-art mobile eye clinic,
SeeLia, provides free exams and eye glasses for those in need. KPMG’s volunteer
time release program gives associates time
away from work to contribute to the community. Its Columbus Involve Committee
has supported numerous charities.
The Worthington Industries Foundation has contributed nearly $11 million in
the last decade to Central Ohio organizations. For the last eight years, some
employees have used their lunch hour to
deliver Meals on Wheels—creating an annual savings of $12,000 for meal provider
LifeCare Alliance.
Several of the Top Workplaces are
set apart by yet another perk: time for
fun. Sometimes these activities occur at
work—special events as simple as lunchtime cookouts and potlucks. Other times,
colleagues meet after work for happy
hour and other celebrations.
Worthington Industries hosted its last
family picnic at the Columbus Zoo and
Aquarium and Zoombezi Bay; more than
2,000 employees and their families attended. Its annual forklift rodeo includes
an obstacle course.
Fahlgren Mortine sponsors movie
nights about once a quarter, keeping in
mind that its employees can represent a
rather diverse audience. The agency has
lots of fun with Halloween and “Shocktober” each year, McGrath says.
Food-eating events have become
popular company fun. The agency’s pieeating contest around the Fourth of July is
a hit. “You can’t get more Americana than
that,” McGrath says. The same is true for
its annual corn-on-the-cob eating frenzy.
The agency also likes to make a fuss
over more obscure “holidays” to bring a
laugh to the staff. It celebrates Bigfoot Appreciation Day, for instance. And another
important date has been added to the office calendar: Squirrel Appreciation Day.
“Yes, there really is a Squirrel Appreciation Day,” McGrath says.
Debbie Briner is a freelance writer.
CONGRATULATIONS!
COLUMBUS AREA, INC. “GATEWAY TO WELLNESS SERVICES”
SOON TO BE KNOWN AS:
COLUMBUS AREA INTERGRATED HEALTH SERVICES, INC.
MANY THANKS TO OUR EMPLOYEES FOR VOTING COLUMBUS
AREA, INC., AS ONE OF THE 2013 TOP WORKPLACES.
• Columbus Area, Inc. is the oldest Community Based Mental Health
Organization in Franklin County
• Over 3,500 Franklin county residents received Mental Health and Alcohol
Services in FY12
• 87% of Pathway Supported Employment clients were placed in jobs in FY12
• 95% of children in the MECCA Prevention Programs demonstrated
appropriate & effective ways of dealing with anger
• 97% of clients served by the Community Psychiatric Support Team
were not re-hospitalized in an 18 month period, saving the State of Ohio
approximately $1.1million dollars
Our Mission is to Provide
Culturally Sensitive and
Quality Mental Health and
Wellness Services to the
Franklin County Community.
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special awards
The following special award recipients were chosen based
on standout scores for employee responses to specific survey
statements. Employees rated the following statements on a
seven-point scale, from “strongly disagree” to “strongly agree.”
Leadership
I have confidence in the leader
of this company
L a r g E
New Ideas
New ideas are encouraged at
this company
thE WELLingtOn sChOOL
rhEtt riCart
Ricart Automotive Group
m i d s i z E
miChaEL isaaCs
Residential Finance Corp.
s m a L L
david sChOEttmEr
Navigator Management Partners
Direction
I believe this company is going
in the right direction
Doers
At this company, we do things
efficiently and well
tOyOta WEst
Meaningfulness
My job makes me feel like I am
part of something meaningful
My manager helps me learn and
grow
My manager makes it easier to
do my job well
Senior managers understand
what is really happening at this
company
gLimChEr rEaLty trust
Appreciation
I feel genuinely appreciated at
this company
ChOiCE rECOvEry
Work/Life
Flexibility
I have the flexibility I
need to balance my work
and personal life
hy-tEK matEriaL handLing inC.
hOmEWatCh CarEgivErs
Ethics
KELLEr WiLLiams rEaLty
Of CEntraL OhiO
Managers
Clued-in Senior
Management
This company operates by
strong values and ethics
Training
I get the formal training I want
for my career
OhiOhEaLth
PriCEWatErhOusECOOPErs
Communication
My manager cares about my
concerns
I feel well-informed about
important decisions at this
company
COLumbus aCadEmy
rEsOurCE
Benefits
My benefits package is good
compared to others in this
industry
managEmEnt
and nEtWOrK sErviCEs
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Congratulations to the Toyota West Team for
earning the 2013 Top Workplaces Award!
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4/5/13 11:02 AM
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