50 standout employers in central ohio
Transcription
50 standout employers in central ohio
50 standout employers in central ohio 1 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 C1_Cover.indd 1 Our exclusive list of Top Workplaces 2013, produced in conjunction with WorkplaceDynamics LLP 4/5/13 10:27 AM Get to know one of the Top Workplaces in Columbus. Many thanks to all our New Albany Call Center employees for making this honor possible. www.mydiscovercareer.com C ©2013 Discover Financial Services C2-C3_MAY_TW.indd 2 4/3/13 12:03 PM Congratulations Columbus CEO Magazine has named Westminster-Thurber Community as one of its top places to work. Given their steadfast commitment to their residents, I’m not surprised by this recognition. Westminster-Thurber Community has been a leader in Central Ohio since 1964, when it Laurence C. Gumina began providing quality housing and senior OPRS President/CEO living services. This tradition of quality continues today, as Westminster-Thurber and its dedicated team members continue to challenge themselves and strive to be the best they can be. As one of 11 OPRS Communities, along with a 40 county footprint of home health and hospice services, Westminster-Thurber and its staff live the Ohio Presbyterian Retirement Services (OPRS) mission. The workplace goal at Westminster-Thurber is to create a caring culture, an environment where employees embrace our mission and create a healthy workplace. Our compass of people, faith and quality, points the way to meaningful work and quality of life. As these quality indicators intersect, everyone experiences a caring culture and the true aspects of our community come to light. On behalf of our entire organization, congratulations once again to the team at Westminster-Thurber. 001-003_Contents.indd 1 Leslie Belfance Executive Director Westminster-Thurber Community 4/4/13 9:39 AM contents winnEr prOfilEs honoring top employers L ots of factors can make an organization a good place to work. Decent pay and benefits. A flexible schedule. A feeling that your contributions matter and that your bosses appreciate the job you do. But there’s often a significant distinction between what makes a workplace good versus what makes it great. To recognize some of Central Ohio’s top-rated employers, Columbus CEO and WBNS-10TV partnered for the first time with research firm WorkplaceDynamics LLP, based in Exton, Pa. Employees nominated their organizations for Top Workplaces honors, and WorkplaceDynamics handled the number-crunching to develop the inaugural list of 50 winners. The organization conducts Top Workplaces surveys for 37 major media partners across the United States and surveyed more than 1.7 million employees in 2012. Our honorees are an interesting lot, employing between 51 and 15,000 people. They deal in diverse industries such as advertising, health care, manufacturing and wholesale distribution. Some offer the standard benefits packages—health care, dental, vision, life insurance and 401(k) accounts. Others have movie nights, pet-friendly offices, pingpong tables, on-site barber shops and co-ed sports leagues. The complete methodology of how the winners were selected is on page 4. Organizations were not charged a fee to participate. Columbus CEO and WBNS do not know the identities of those who participated but did not make the rankings. Even if your organization isn’t on the list, this year’s winners have information and insights that could benefit many other employers. Maybe your company will find some advice that can propel it to the top in 2014. Julanne hohbach, editor TOp wOrKplaCEs On TV Our project partners at WBNS-10TV aired a series of special reports on some of the Top Workplaces 2013 winners during their evening newscasts in early april. You can find those stories and see the winners in action at www.10TV.com/topworkplaces. 08 10 12 L a r g e m i d S i z e S m a L L Keller williams The realty of wellington Central Ohio school uses education and local oversight to empower its agents to succeed. approaches education with an entrepreneurial edge. Toyota west in the quest for happy customers, this local car dealership first focuses on employees. File/Tim JOHNSON 04 methodology 06 By the numbers a look at how Workplacedynamics LLP selected the Top Workplaces in Central Ohio a breakdown of the industries, ownership and other facts about our winners 16 The rankings 18 advice from the Top 26 perks 32 special awards How the 50 Top Workplaces fared, in three size categories employers discuss their strategies for being a Top Workplace and how other organizations can be, too. Some organizations motivate and reward employees with cookouts, videogame breaks, co-ed sports teams, on-site haircuts and oils changes. Fifteen organizations earned additional recognition based on employees’ responses to specific survey questions. Cover photo by ©2013 isTOCK.COm Cover illustration by YOgEsh ChaudharY 2 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 001-003_Contents.indd 2 4/5/13 9:12 AM p “I never dreamed I would…” …compete in the world robotics championship, write a play, study marine biology in the Cayman Islands, or try a new sport…but here it’s expected, encouraged, and celebrated. At Wellington, we nurture passions and their possibilities because there is much to be learned by trying. Be fearless with us. preschool through grade 12 | www.wellington.org 001-003_Contents.indd 3 Join Us Prospective Parent Information Session May 8 at 9 a.m. 4/4/13 9:39 AM Selection criteria For the First time, Columbus CEo magazine and WBNS-10TV partnered with WorkplaceDynamics LLP, a research firm based in Exton, Pa., to seek out Central Ohio’s top places to work. This summer, the magazine and the TV station ran ads as well as social media and on-air promotions to encourage employees to nominate their organizations for Top Workplaces honors. Nominations could come from any level of an organization, and for-profit, nonprofit and governmental organizations were eligible. The only requirement was that employers must have at least 50 employees in Franklin and contiguous counties to participate—a threshold set by WorkplaceDynamics. To decide which nominees made the cut, the WorkplaceDynamics staff relied on employee surveys to give them an inside peek at an organization’s inner workings and culture. Overall, WorkplaceDynamics invited 803 companies to participate and surveyed 84 of them. The process is rigorous, so not all organizations that started the process completed it. The surveyed companies employ 37,819 people in the region. Of those, 20,219 employees received surveys and 12,192 responded. Employees filled out a paper or online survey with 24 questions in six areas: connection (for example, “I am confident about my future at this company.”), direction (“I have confidence in the leader of this company.”), execution, their work, managers, and pay and benefits. They responded using a seven-point scale. WorkplaceDynamics requires a survey response rate of at least 35 percent. Employers with 85 or fewer local employees must have at least 30 responders. WorkplaceDynamics encourages employers to survey all employees, but large employers can choose to randomly sample local workers. For employers with 2,500 or fewer workers, at least 500 employees must be included in the random sample. For those with more than 2,500 but fewer than 5,000 employees, at least 20 percent of employees must be surveyed. For employers with 5,000 or more employees, the minimum is 1,000 surveys. WorkplaceDynamics runs a series of statistical tests on completed surveys to look for questionable results. A small number of employers are disqualified based on these tests. Employers are then categorized into size bands because smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers. WorkplaceDynamics ranks employers within their size band based solely on employee responses to the survey statements. The top employers in each size band were selected as the Top Workplaces. synergy Thanks to our employees for continually making Kegler Brown one of the Best Places to Work in Central Ohio. www.keglerbrown.com | 65 East State Street Ste. 1800 | Columbus, OH 43215 4 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 004-005_Methodology.indd 4 4/4/13 9:43 AM 004-005_Methodology.indd 5 4/4/13 9:43 AM EmPlOYEE aSSESSmENTS Percentage of respondents at the Top Workplaces who answered “yes” to the following questions: I believe this company is going in the right direction 67.4% I feel genuinely appreciated at this company 67.3% I am confident about my future at this company 64.4% my job makes me feel like I am part of something meaningful 63.3% I have confidence in the leader of this company 62.5% Senior managers understand what is really happening at this company 60.0% This job has met or exceeded the expectations I had when I started 59.1% This company operates by strong values and ethics 58.3% at this company, we do things efficiently and well 57.0% my manager cares about my concerns 55.3% New ideas are encouraged at this company 54.3% I feel well-informed about important decisions at this company 53.7% my manager helps me learn and grow 51.6% my manager makes it easier to do my job well 51.5% I get the formal training I want for my career 51.2% There is not a lot of frustration at my workplace 47.5% my pay is fair for the work I do 46.3% I have the flexibility I need to balance my work and personal life 43.2% my benefits package is good compared to others in this industry 31.5% ImPOrTaNT faCTOrS Statements on the employee surveys are categorized into six factors. The importance value shows how strongly each correlates with how participants rate their workplaces. The higher the value, the more important the factor is to employees. Connection direction Execution my Work my manager my Pay & Benefits 75% 71% 69% 67% 57% 48% YEar fOuNdEd Winners opened their doors between 1864 and 2005. 2 1 1860 1870 1880 1890 1900 1910 COmPaNY OWNErShIP Partnership Cooperative/mutual 51 7 Nonprofit 8 29 Private Public 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 u.S. hEadquarTErS Columbus Elsewhere in Central Ohio Elsewhere in Ohio New York California Illinois North Carolina Pennsylvania Texas 1 1 1 1 2 3 4 9 28 Infographics by YOgESh ChaudharY 6 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 006-007_Infographics.indd 6 4/4/13 9:45 AM INduSTry SeCTorS Winners operate in the following industries: Count on 7 Financial services 5 Industrial, manufacturing, printing 4 Construction and real estate 6 Health care, retirement, social services 4 Accounting and legal 3 distribution, logistics, warehouse 5 Consulting, IT, staffing, workforce 4 Automotive TOP TALENT from our TOP WORK PLACE! 3 education Come take a tour of our new 2 2 2 Advertising and marketing Hospitality and leisure environmental 1 1 1 Insurance research retail office to see how a top work place recipient can deliver your company top talent. 614.255.1400 dawsoncareers.com | Source: WorkplaceDynamics I T | C R E AT I V E | A C C O U N T I N G | H E A LT H C A R E | W O R K S | O F F I C E | E N G I N E E R I N G Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 006-007_Infographics.indd 7 7 4/4/13 10:07 AM Large empLoyer Keller Williams realty of Central ohio The residential real estate company uses education and local oversight to empower its agents to succeed. By MElissa KOsslEr DuttOn + Photos by ryan M.l. yOung A t Keller Williams Realty of Central Ohio, employees don’t attend an annual conference. They gather for a family reunion. The word choice is just one way the company demonstrates its commitment to employees, says Mic Gordon, operating principal of the agency’s Keller Williams Greater Columbus Realty arm. Gordon says the company, which places great value on individual contributions, is dedicated to helping its employees succeed, creating a quality workplace and giving back to the community. Keller Williams’ idea about what makes real estate offices successful differs from many of its competitors, Gordon above: Employees participate in Keller Williams’ weekly staff meeting. left: Operating principal Mic gordon says. “We have a very fundamental philosophy that real estate is a local business driven by individual agents and their brands,” he says. “We do not subscribe to the theory that it is our brand that makes them successful.” It’s a bold stance to have, Gordon says: “We have to basically provide the platform for them to be successful and be brave enough to understand how that works.” In practice, that means the company puts a lot of effort into giving its agents the tools they need to sell and list houses, Gordon says. Keller Williams offers regular educational opportunities and sponsors an agent leadership council that operates like a board of directors. Real estate agent Heather Byrne (who works at Keller Williams Classic Properties) appreciates the educational opportunities. The agency sponsors classes and encourages agents to teach skills and best practices to one another, Byrne says. “There are always classes being offered,” she says. “Everyone is willing to share what is working for them and what isn’t.” A lot of the training focuses on lead generation, because that’s what makes agents successful, Gordon says. The classes do more than teach people to sell and list houses, Byrne adds: They have made her feel less like a salesperson and more like a housing consultant. “A lot of companies train salespeople. [Keller Williams] trains you to be a success in life,” she says. The approach is paying off, Gordon says. The 664-employee company is growing and earning praise from its clients. Keller Williams ranked first in a customer satisfaction survey released last year by J.D. Power and Associates. The company received top scores from home 8 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 008-015_Profiles.indd 8 4/4/13 9:48 AM highlights Founded Ownership Sector U.S. Headquarters Columbus Locations 2002 Private Agents/brokers Columbus 10 EmplOyEEs Columbus U.s. 664 671 everyone, she says: “It truly doesn’t feel like I’m in an office where I’m competing. Everybody is hoping the best for me, as I am hoping the best for all of them.” An emphasis on corporate responsibility also contributes to employee satisfaction, Gordon says. Keller Williams sponsors KW Cares, a nonprofit organization focused on charitable giving in the communities where agents live and work. Through this arm, the company sponsors community work days, awards grants and helps employees facing personal hardships. “It’s always there for us. It’s always a part of what we do,” Gordon says. “We’re successful because we serve.” Once a year, Keller Williams agents around the country participate in “red day,” a day of community service. “All buyers and sellers. 80,000 of us set our phones down and go their individual achievements, says Byrne. Keller Williams’ Agent Leadership to work in the community,” Gordon says. Rather than pit agents against one another Council allows agents on the local level to In Columbus, agents have renovated for sales and listings, Keller Williams tailor their business strategies, says Byrne, community centers, picked up trash, tells agents there is enough business for who serves on the council. planted gardens and The group, which is performed home made up of the top improvements. “I am “It gives 20 percent of Helping agents in each organize the part of an me the ability office, meets construction amazing group to be myself, grow of a garage monthly. The council of high minded, my business and for a woman decides how in need last “I am learning based have endless each office year made will spend a lasting professionals!” empowered to opportunities.” its marketing impression on be extraordinary at dollars, plans Byrne. “It was classes, provides fiscal seriously one of the what I do, I am listened oversight and manages the best things I’ve ever done office’s philanthropic efforts. The local in my life,” she says. and consulted on control helps employees feel vested in Byrne says working at Keller Williams key directions our the organization, Gordon says. “We are has changed her. “I’ve grown as a person. not a top-down organization,” he says. I’m better as a mom, better as a real estate company is “We are very much organic.” agent, better as a leader.” The council also helps agents focus headed.” on the success of the office rather than Melissa Kossler Dutton is a freelance writer. I love my job because: Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 008-015_Profiles.indd 9 9 4/4/13 9:48 AM Midsize eMployer The WellingTon School Like its founders, the private school approaches education with an entrepreneurial edge. By MElissa KOsslEr DuttOn + Photos by ryan M.l. yOung A t The Wellington School, teachers appreciate the opportunity to shape and excite young minds. But they also enjoy the challenge of finding ways to shape and change the way children are taught. Staff members at the Columbus private school, which serves children in preschool through 12th grade, are encouraged to be “thought leaders” in their fields, says Robert Brisk, Wellington’s head of school. The school’s willingness to allow teachers to be creative, a commitment to creating a quality educational environment, and a congenial atmosphere combine to make it a great place to work, Brisk says. The school attracts teachers who want to make contributions in their fields, he says. More than 75 percent of faculty members hold advanced degrees. “People come to us because they want to practice their craft and develop it fully,” are “adding to educational research and Brisk says. moving education forward,” Brisk says. The innovative work environment of The school, which has 84 teachers the school, which employs 130 people, and a student-teacher ratio of 7-to-1, stems from the goals of its founders, Brisk also encourages teachers to present at says. A group of Columbus entrepreneurs conferences and share their insights started the school in 1982 with the with their peers around the country. “It’s intent of creating a different kind of wonderful to work with a wider network educational experience. The goal was to build a community that focused on educating “It the whole is highly person and meaningful celebrating individuality, and rewarding Brisk says. “I know work. We Teachers, like students, I contribute have great are encouraged positively to the leaders.” to find their lives of students and unique potential, says Brisk, who took the parents. I love the helm of the school in 2007. Wellington, flexibility. I believe which has 631 students, calls on teachers to use innovative thinking. “We really do in the school’s focus on giving teachers opportunities to mission.” build new programs,” Brisk says. Students benefit from teachers who I love my job because: 10 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 008-015_Profiles.indd 10 4/4/13 9:48 AM highlights Founded Ownership Sector Address Employees Website 1982 Nonprofit Independent school 3650 Reed Road, Columbus 130 www.wellington.org DEsCriptiOn The Wellington School is an independent, coeducational, preschool through grade 12, college-preparatory day school dedicated to preparing citizens who achieve, lead and find fulfillment in a global community. hiring past 12 months next 12 months 17 7 intErEsting faCts Wellington was founded by a group of Columbus entrepreneurs 30 years ago. Founders include Ken Ackerman, Jeff Wilkins, Jack Ruscilli, Bob Holland, Dave Swaddling, George Minot, Dave Thomas, Len Immke and Harry Gard. Left: head of school robert Brisk above: art teacher gina spicer helps students work on projects. of people to think with and dream with,” Brisk says. Students and teachers responded favorably to middle school teacher Berc Backhurst’s idea for an independent study program. “The Explorers of the World program gives fifth- and sixth-graders the freedom to look into what interests them. There’s no set curriculum, no homework,” Backhurst explains. The program has provided amazing learning opportunities for students and staff, Brisk says. Middle schoolers have examined how muscles work, studied black holes and even toured an airport control tower. “It’s exciting for people who work here,” he says. “We learn so much about things we didn’t know much about.” Implementing ideas such as Explorers of the World creates connections beyond the classroom, which makes school exciting for students and teachers, Backhurst says. Within the building, there is a “joy for the craft of education,” he says. “It’s really nice. We’re not only encouraged to be innovative and creative, we have the autonomy to look beyond the curve and see what’s next.” Working at Wellington also provides numerous chances for collaboration. Teachers often confer with peers who teach different subjects or grades. “All the students and faculty are in one building,” Brisk says. “There are a lot of creative conversations about what do with a student from age 3 to 18 to transform them.” Wellington students relish the unique learning opportunities and appreciate teachers’ efforts, he adds: “Our students want innovation. They want a 21st century framework for learning.” The enthusiasm of the students contributes a great deal to the experience of working at Wellington, Backhurst says: “There’s a genuine sense of fun and excitement and open-ended possibility.” The school encourages staff growth by offering tuition reimbursement and LOCaL COmmunity suppOrt Service learning and community service are a combination of school-created opportunities and student-led initiatives that have benefitted thousands of people in need from Central Ohio to Haiti and beyond. providing opportunities to give back to the community, Brisk says. Students also are taught community service. With the help of faculty, students have served sick and homeless children. Those affiliated with the school also benefit from the strong sense of family that has developed over the years, says Brisk, who has two children attending the school. Students, staff and parents care about what happens to one another, he adds. “It starts with the fact that we love working with children and being at a place with terrific children that love to learn,” he says. “We all share in the growth of every student.” Melissa Kossler Dutton is a freelance writer. Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 008-015_Profiles.indd 11 11 4/4/13 9:49 AM SMALL EMpLoyEr TOYOTA WEST In the quest for happy customers, the car dealership first focuses on employees. By MElissa KOsslEr DuttOn + Photos by ryan M.l. yOung T oyota West is all about customer service. But general manager Jeremy Francis knows good customer service starts with happy employees. The car dealership and service center has 89 employees at four locations: Toyota West and Hatfield Volkswagen, Kia, Hyundai and Subaru. All are part of the Hatfield Automall located on Auto Mall Drive in southwest Columbus. “All of us have been to a place and thought, ‘They must not treat their employees well,’ because they are less engaged in helping you,” Francis says. “We’ve got engaged, happy associates that enjoy coming to work and taking care of customers.” The work environment at Toyota West contributes to the positive attitude, says salesman Chris Wells. Employees feel valued and it shows in their work, he says. “Your efforts are appreciated,” he says. “You know that you matter to the people above you.” the showroom at toyota West Throughout the company, employees develop friendships, Francis says. “Everyone cares about one another,” he says. “We spend a lot of hours with these over,” he says. guys—more than with our families. You The dealership uses a combination of get pretty close to everybody.” classroom-style training and mentoring. Toyota West also supplies its associates “We’re always doing one-on-one coachwith the tools to get the job done, Wells ing,” Francis says. says. The company has a very technologyThe longevity of employees allows oriented approach toward selling cars, he them to build relationships with says. Every employee is issued an iPad, customers, Wells says. “We have people which gives them access to the Internet that have been here over 20 years,” he on the car lot. says. “When people come in, they see the “It helps us succeed,” Wells says. “The same faces.” ease of access for clients to get in touch with us, it makes it easy to get clients what they want.” The employee training pro“I work gram also is top-notch, for a great Wells says. company, Company “I know what leaders make senior sure the is expected out management sales team of me and Jeremy has the skills cares.” its members (GM) lets me do my need, he says. Also, job with very little micro they don’t just show you how to do the job, he says: “They management. I also love teach you to be successful.” working here because Toyota West wants its salespeople to thrive because it means they will stay the schedule is very with the company, Francis says. Continuflexible to fit my ity of staff is important to management family lifestyle.” and customers. “We have very low turn- I love My Job because: 12 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 008-015_Profiles.indd 12 4/4/13 10:06 AM 008-015_Profiles.indd 13 4/4/13 10:06 AM highlights Founded Ownership Sector U.S. Headquarters Local Headquarters Columbus Locations Columbus Employees Website 1987 Public (Sonic Automotive Inc.) Auto dealership/vehicle sales and service Charlotte, N.C. 1500 Auto Mall Drive, Columbus 4 89 www.toyotawestohio.com DEsCriptiOn Sales and service of new and pre-owned vehicles, body shop, and finance and insurance of vehicles hiring BEnEfits past 12 months next 12 months 50 50 EmpLOyEEs global u.s. 8,500 8,500 rEvEnuE u.s. $8.4 Billion 401(k) with employer match, health benefits, dental, vision, short- and long-term disability, paid vacation rECEnt EvEnts A partnership with Toyota to give away two vehicles to a nonprofit organization under the 100 Cars for Good program LOCaL COmmunity suppOrt Charitable donations to cancer research; donations to local food pantries; associated with Toys for Tots; local school sponsorships The familiarity builds a rapport that customers and members of the sales team enjoy, Wells adds. “There’s a level of comfort,” he says. “You’re talking to someone you’ve already developed a relationship with.” The dealership’s backing of school and community organizations also helps staff members make connections, Wells says. Toyota West routinely donates money to sports teams and charitable projects. That grassroots support appeals to the community, Wells says: “People just keep coming up and saying, ‘Thank you.’ ” The company also tries to enlist customers to support its charitable works. During the holidays, Toyota West offers free oil changes in exchange for a toy donation for needy children. The dealership also sponsors a car show in the summer that gives employees, their families and the community an opportunity to relax and have fun, Francis says. The money that is collected in entrance fees is donated to charity. “It’s a chance to see everybody’s families,” Francis says. “A couple of employees have got cool cars they enter.” The company also participates in a national contest sponsored by Toyota that gives local nonprofit organizations the chance to win a new vehicle. “We’ve had two given away in Central Ohio,” Francis says. The company also sponsors giveaways for its employees. Each month, staff members gather for a town hall meeting, Francis says. During the gathering, employees who have “gone above and beyond” for customers and co-workers are recognized. Each month in preparation for the meeting, managers hear all kinds of positive stories about the employees general manager Jeremy francis in the dealership’s showroom who work for them. “We celebrate that achievement,” Francis says. “We recognize that wasn’t your job and say thank you for doing it.” In addition to being recognized by their peers, the staff members are entered into a drawing. Past prizes have included a television or Sony PlayStation. Employees love the recognition and the chance to win something, Francis says. The contest also encourages employees to work harder and to recognize their peers for a job well done, he says. “It encourages the behavior we’re looking for,” he says. “You’ve got to constantly raise the bar.” Melissa Kossler Dutton is a freelance writer. 14 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 008-015_Profiles.indd 14 4/4/13 9:50 AM 008-015_Profiles.indd 15 4/4/13 9:51 AM Here are the 50 organizations that were chosen as Top Workplaces 2013 and their rankings, as determined by research partner WorkplaceDynamics LLP. For more information about how the rankings were compiled, see “Selection Criteria” on page 4. Large orgaNizaTioNS (350 or more employees) rank 1 2 3 4 5 6 7 8 9 10 Company Keller Williams Realty of Central Ohio Ricart Automotive Group Worthington Industries Inc. OhioHealth Resource Discover Financial Services OCLC Grange Insurance Mutual Casualty Company Giant Eagle Community Choice Financial Inc. Founded ownership 2002 1953 1955 1891 1981 1986 1967 1935 1931 1989 Sector Private agents/brokers Private auto dealership Public Metal products Nonprofit Health-care system Private Marketing and branding Public Credit and finance Nonprofit research and information technology Cooperative/mutual Property, casualty and life insurance Private retail/grocery Private retail financial services Locations employees 10 1 5 5 1 1 1 1 46 44 664 390 1,350 15,000 366 1,767 738 939 4,500 386 16 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 016-017_WinnersChart.indd 16 4/4/13 9:53 AM midsizE organizations (125 to 349 employees) rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Company The Wellington School Columbus Academy Residential Finance Corp. Glimcher Realty Trust Kimball Midwest Inc. PricewaterhouseCoopers Columbus Area Inc. VSP Vision Care URS Corp. Hondros College Vinton County National Bank Baker & Hostetler LLP New Albany Country Club Westminster-Thurber Community ADB Airfield Solutions Founded ownership sector 1982 1911 1997 1959 1933 1998 1965 1955 1904 1981 1867 1916 1992 1965 1979 locations Employees nonprofit independent school nonprofit Education - primary/secondary school Private mortgage lending Public real estate Private Wholesale distribution Partnership accounting nonprofit nonprofit nonprofit Health care Public Construction Private College/university Private Community bank Partnership Private nonprofit Private law golf course/country club Continuing care retirement community Electrical equipment, appliances and components 1 1 4 3 1 1 10 2 1 1 14 1 1 1 1 130 209 161 296 276 202 153 292 149 200 228 143 316 240 137 small organizations (124 or fewer employees) rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Company Toyota West Navigator Management Partners Homewatch CareGivers Choice Recovery CallCopy Inc. Jim Keim Ford Dawson Associated Estates Realty Corp. Acloché Total Quality Logistics Hy-Tek Material Handling Inc. First Federal Savings and Loan Kegler, Brown, Hill & Ritter Columbus Airport Marriott Dave Gill Chevrolet Det Norske Veritas (USA) Inc. W.W. Williams Co. Management and Network Services Paychex Inc. Fahlgren Mortine R.G. Barry Corp. KPMG e-Cycle LLC Hopkins Printing Inc. Cott Systems Inc. Founded ownership sector 1987 2001 2003 1970 2004 1952 1946 1964 1968 1997 1963 1934 1964 1988 1982 1864 1912 1996 1973 1962 1947 1897 2005 1975 1888 locations Employees Public auto dealership/vehicle sales and service Private Consulting Private Home health-care services Private Financial services and insurance Private Workforce optimization software Private auto dealership Private staffing Public residential property management Private staffing solutions Private logistics Private material handling and systems integration Private mortgage lending Private law Partnership Hotel Private auto dealership Private oil and gas industry Private industrial services Partnership managed care organization Public Business services Private advertising and marketing Public Clothing, footwear and accessories Partnership accounting Private Environmental services Private Printing Private information technology 4 1 1 1 1 1 2 11 8 1 1 6 1 1 1 1 3 1 2 1 1 1 1 1 1 89 74 51 78 90 75 66 56 82 51 70 54 124 110 72 124 111 82 108 103 72 123 99 102 66 top Workplaces 2013 l WBns-10tV l ColumbusCEO 016-017_WinnersChart.indd 17 17 4/4/13 9:54 AM TIM JOHNSON (2) Advice Standing out from the Crowd Winners share best practices and other tactics that can make any organization a great place to work. By DEbbiE brinEr T he Top Workplaces in Central Ohio come in many sizes and sectors and represent a combination of privately and publicly owned companies, along with a few partnerships and nonprofit organizations. From car dealerships to colleges, retirement communities to manufacturers, and accounting, law and marketing firms, these companies have received high marks as great places to work. Just what sets them apart? Many of the honorees share a few distinguishing characteristics that are meaningful to employees. As a bonus, they help companies retain quality workers, keep productivity high and create a caring environment. Among these traits: fostering a work atmosphere that supports a balance of work and home life, providing opportunities for professional growth and being willing to hear what employees have to say. Some of the Top Workplaces have practices applicable to organizations of all shapes and sizes that are looking to become employers of choice. Here’s a Above: Teresa Ford orders from Peter Totten at the café at Hondros College. below: Dawson offers a fitness center and a break area with games (right). RYAN M.L. YOUNG (2) 18 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 018-025_Advice.indd 18 4/4/13 10:13 AM Congratulations to the Jim Keim Ford team for earning the Top Workplaces 2013 award! 5575 Keim Circle • Columbus 43228 800-761-5346 • www.jimkeimford.com 018-025_Advice.indd 19 4/4/13 10:13 AM sampling of insights and advice from management and human resources leaders at a few of the winning organizations. CommuNiCaTioN At Hondros College, “We have open communication within our organization,” says Ruth Ann Westall, director of human resources. “A lot of organizations work from the top down. We work from the bottom up.” Hondros’s 200 employees have a say in what’s best for the fast-growing career college, she says. “We do have a very structured onboarding program. We’re educating and acclimating our associates to be engaged and useful from the beginning.” The Westerville college values its employees’ growth on the job, providing opportunities for them to acquire new skills and knowledge related to their job responsibilities. Professional development funds are available and so is tuition assistance—even free tuition for continuing education at Hondros. And like many workplaces today, Hondros is trying to help its associates get “A lot of organizations work from the top down. We work from the bottom up.” Ruth ann Westall (at right) director of human resources Hondros College and stay healthy. “We have on-site health coaches on all of our campuses,” Westall says, along with campus cafés that offer healthful food options. “It’s a holistic approach to being your best.” BeNefiTS “We realize that for employees nowadays, the benefits are just as important as a lot of other things,” says Mike Keane, regional sales manager of satellite offices for Total Quality Logistics. The Cincinnati-based company, whose local office is at Easton, arranges trucking Tim JoHNSoN 20 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 018-025_Advice.indd 20 4/4/13 1:00 PM shipments for customers across the United States. Work, Keane points out, is no longer a clock-in, clock-out world. “When you are at work, it becomes a part of your life.” Total Quality Logistics employs more than 50 people in Columbus and offers several fitness activities related to running, including a running club and the chance to jog with company leaders. These events offer time for socializing among colleagues, too. “It definitely keeps the energy high,” Keane says. Associates also are able to continue their education. Keane says once an employee has worked at the company for a set time, it will provide tuition assistance. Earn a high enough GPA, and TQL will foot the whole bill. “Salary is important and people like to earn a living,” Keane says. “But really it’s about having some pride about what you do and where you work.” Congratulations to the team at Management and Network Services, a Top Work Places 2013 award winner! Family “Family” isn’t necessarily the first word that comes to mind when thinking about international audit and tax services giant KPMG. Yet Claire Lacey, an administrative assistant at the firm’s Columbus office, says the description is the real deal. “Everybody cares about everybody, from a partner down to a staff person,” says Lacey, who’s been with KPMG for nine years. “It’s strange being in an office of about 150 people and you still feel like a family.” “Cultivating a healthy work-life balance for employees allows us to attract and retain the best people, which is a key component in allowing KPMG to provide outstanding client service,” says Office Managing Partner Philip Smith via email. During the busy tax season, the New York-based accounting firm brings in additional administrative assistants to help keep the immense workload under “It’s strange being in an office of about 150 people and you still feel like a family.” Claire lacey administrative assistant at KPmG Making managed care manageable Management and Network Services serves the needs of health care insurers, subacute care providers and skilled nursing facilities throughout the country by locating suitable placement for patients. Serving as a liaison between the payor, provider and patient, MNS has an extensive information network that can quickly and effectively match the needs of the patient with service availability within the local community. Cost Saving Options Include: MNS Management and Network Services, LLC 4892 Blazer Parkway Dublin, Ohio 1-800-949-2159 www.mnsnetwork.com Serving markets nationwide including: Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 018-025_Advice.indd 21 21 4/4/13 10:13 AM BEYOND MEETING EXPECTATIONS. Make the most out of your meetings and social events when you choose the Columbus Airport Marriott. To speak with a Sales and Catering Professional, please call 614-383-3610. COLUMBUS AIRPORT MARRIOT 1375 N. Cassady Ave. Columbus, Ohio 43219 www.columbusairportmarriott.com COLUMBUS AIRPORT We’re proud to be a top workplace (and a bank that people call first). control. It’s an example of management’s continuous effort to find more ways to be efficient without overworking employees. “All the partners here are very concerned about work-life balance, making sure we take time to be with family,” Lacey notes. “They definitely do put emphasis on how important that is. We all have each others’ backs.” “There are many things that KPMG does that allows us to be an employer of choice, but it is really our annual employee survey coupled with our continuous improvement that allows us to identify the areas where we can improve from an employer of choice standpoint,” Smith says. The goldeN rule Worthington Industries Inc., a Columbusbased manufacturing company long known for its family feel, wants to bring benefits to its employees that also bring convenience to their lives, says Terry Dyer, vice president of human resources. That’s why, for example, the company offers on-site barber shops and a medical center, Dyer says. Worthington Industries’ founder, the late John H. McConnell, and his son and current Chairman and CEO John P. McConnell are routinely credited for the company’s employee-friendly atmosphere. McConnell’s legendary Golden Rule (“We treat our employees, customers, suppliers and shareholders as we would like to be treated.”) has long guided the company’s operations and its interaction with employees. “I go back to our Golden Rule: Treat people the way you want to be treated,” Dyer says. The company’s employee council meets often, and communication is open and productive, he says: “I heard somebody say, ‘We do something different around here. We talk to people.’ ” “I heard somebody say, ‘We do something different around here. We talk to people.’ ” 1-800-783-3494 www.firstfedohio.com Terry dyer The better way to bank. vice president of human resources Worthington Industries Inc. 22 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 018-025_Advice.indd 22 4/5/13 9:14 AM “We also value work-life balance. We are very open to work schedules that accommodate home life.” Felicia Wilson (at left) director of marketing for Dawson CuSTom WorkSpaCe ryaN m.l. youNg Dawson, a Columbus-based staffing and recruiting agency, recently moved into a newly remodeled building on Dublin Road that was “designed to enhance our employees’ work experience,” says director of marketing Felicia Wilson. Some examples of the employeefriendly features at the new corporate office: a fitness area with a separate workout room for classes, a lactation room for working moms and a common space featuring gaming and café areas. “Oftentimes our recruiters and our sales team need a stress-reducing break,” Wilson says. “We also value work-life balance. We are very open to work schedules that accommodate home life.” That may mean different starting and ending times to the workday, she says, or determining whether part time or full time is the better option. As a staffing agency, she says Dawson sees that benefits and amenities beyond salary are becoming more important to workers—not just internally, but also to those searching for the right company to work for. loNgeViTy One easy-to-measure indicator of a how well employees like where they work is their average tenure. At Jim Keim Ford, which set up shop in Columbus in 1952 and moved close to Hilliard in 1999, “We don’t have much turnover,” says General Manager Matt Bonanno. He offers a simple explanation: “It’s a direct result of being very transparent with our people. We have an open-door Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 018-025_Advice.indd 23 23 4/4/13 12:37 PM “We encourage recommendations, comments from employees, trying to get their involvement regarding things we can do to improve our processes.” Matt Bonanno general manager at Jim Keim Ford N A C C Thank You Team NACC, You made this honor possible! We Care and it Shows! GOLF TENNIS AQUATICS FITNESS CROQUET SOCIAL & DINING YOUTH PROGRAMS SPA SANCTUARY One Club Lane | New Albany, Ohio 43054 | 614-939-8500 | www.nacc.com policy.” The auto dealership employs more than 75 people in sales, service, collision and administrative positions. “We encourage recommendations, comments from employees,” Bonanno says, “trying to get their involvement regarding things we can do to improve our processes.” CariNg CulTure At Westminster-Thurber Community, employees are guided by “a live and active” mission statement and principals of a “caring culture,” says Kristen Collins, director of human resources. It is guidance not only for interaction with residents of the continuing care retirement community, Collins says, “but with employees and their families, and even those who visit.” The facility’s leadership team reaches out to the next level of management to involve and educate them in successfully operating Westminster-Thurber—creating a stepping stone to professional advancement, she says. Employees’ opinions matter at Westminster-Thurber, Collins says, and their input is valued and sought, “even if it’s less convenient or might take longer.” Collins says she is enthusiastic about working at Westminster-Thurber, her employer for the past three years. She notes that the facility has many longtime employees and has heard some remark, “Wow, I really hope I get to retire from here.” That, she says, is the real measuring stick of a Top Workplace. Debbie Briner is a freelance writer. 24 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 018-025_Advice.indd 24 4/5/13 9:15 AM What makes Fahlgren Mortine a top place to work? One word: PEOPLE. PANCAKES. Okay, one more word: The best culture attracts the best people. The best people attract the best clients. This approach to business is why we’ve been named a Top Place To Work in Central Ohio, and we’d like to thank all of the smart, talented, hard-working, and hard-playing people at Fahlgren Mortine who helped make it happen. www.fahlgrenmortine.com 018-025_Advice.indd 25 “L “Like” us to find out more about our o culture … and what pancakes h have to do with it. 4/4/13 10:14 AM By Debbie briner Perks Above & beyond Generous personal time allowances, coed sports teams, on-site oil changes and pieeating contests are among the unusual benefits some companies offer. “P erk” is simply defined: something extra that someone receives in addition to regular pay for doing a job. Employees like perks, of course. It helps them feel good about who they work for, delivering job satisfaction beyond doing work they like and earning a good salary. Great benefits—both insurance and otherwise—send a signal that management is genuinely interested not only in hiring talented and skilled employees, but also in finding meaningful ways to keep them. The Top Workplaces of Central Ohio list includes a handful of companies that offer benefits and other perks that exceed the norm. Employee surveys attest that these are pretty cool places to go to work, with a culture that recognizes staff members as people who have lives outside of work, too. Among the unique perks that some offer their employees: on-site patios for cookouts, regular movie nights, videogame breaks, professional trainers and even on-site car detailing and oil changes (for those who work at VSP Vision Care). These better-than-average benefits generally address specific employee wishes: • Worker- and family-friendly approaches to time off • Assistance with staying healthy— physically and mentally • Professional growth opportunities • Social activities that build camaraderie and bring fun to work Perhaps now more than ever, when technology keeps us connected to our jobs virtually 24/7, employees appreciate the value of working for companies that understand you may need a little time away from your desk—without using up all your vacation, personal or sick days. Several Top Workplaces honorees provide benefits intended to bring better balance to work and life. These tactics help A team from Total Quality Logistics participated in the Warrior Dash in Logan in June 2012. Courtesy TOTAL QUALITY LOGISTICS 026-031_Perks.indd 26 4/5/13 9:25 AM First, a 100th anniversary. then, a top 50 Workplace. noW that’s one great year! year. W.W.Wm is honored to be on Columbus CEO and WBNS-10TV’s list of Top Workplaces 2013. Since 1912, we have evolved from one of the nation’s largest industrial distribution, repair and service companies to a provider of total truck care, on-site power generation and logistics support. We have more than 1,000 employees across 13 states and Mexico. Now, we are giving back to the local community that has supported us through the years. With our 100th Anniversary Charitable Giving Program, our donations have benefited these worthy organizations in central Ohio: n n n n n Blessings in a Backpack Recreation Unlimited Ronald McDonald House of Central Ohio Kids ‘n Kamp The Homeless Families Foundation n n n n n A Kid Again Honor Flight Columbus Riverside Methodist Hospital Foundation Nationwide Children’s Hospital Foundation City of Grandview Heights So, thank you to Columbus CEO, to our valued customers and to the 120 dedicated central Ohio employees who made this honor possible. To learn more about us, visit wwwm.m. wwwm.m Consider It Done. 026-031_Perks.indd 27 4/4/13 10:21 AM File/Tim JohNSoN Benefits to assist with child care and elder care are also available to KPMG associates. The company’s Shared Leave Program offers substantial help with time off when an associate faces an emergency. “It allows our team to come together to assist other colleagues which provides an increased sense of community,” says Office Managing Partner Philip Smith via email. Shared Leave gives associates the ability to donate up to 40 hours of their time off to a colleague who is dealing with a medical emergency or family death and lacks enough time off. KPMG partners may donate up to 16 hours of time. “We start with the partners of the office first,” says Claire Lacey, an administrative assistant at the global accounting firm. “A lot of times the partner will give up their time to that person who needs more leave time.” In some cases, the donated time means an ill employee gets an extended leave and doesn’t have to go on long-term disability. Residential Finance Corp., which has 161 employees at four Columbus locations, helps its workers strike a better balance of work and life with family-friendly policies. The company grew its staff by 60 percent between January and November 2012 and moved to a new corporate headquarters. Worthington Industries has an on-site fitness center that includes a basketball court and fitness classes. workers manage demands on their time that may include caring for their children and aging parents simultaneously, or just making a routine visit to the dentist. GeNerouS SCheduliNG At Fahlgren Mortine, for instance, associates receive unlimited personal time. The policy takes effect from the moment a new employee starts at the Columbusbased marketing and communications agency. “We have traditional benefits,” says Katie McGrath, the company’s senior vice president and director of human resources. “But with our personal time policy, our associates get up to two hours in any one day to take care of those ‘life happens’ things.” The policy allows Fahlgren Mortine’s employees—more than 100 work at the agency’s Columbus office—to schedule doctor’s appointments, take care of unexpected home repairs or get the car in the shop without using up valued vacation time. McGrath says the perk simply is one way to acknowledge that Fahlgren Mortine’s associates work hard. Discover Financial Services provides flexible work scheduling options for its employees. The Riverwoods, Ill.-based credit and finance company, which has more than 1,700 employees at its New Albany campus, also gives them 20 days of paid time off as soon as they’re hired. At KPMG, employees can use up to 80 hours of paid leave following the birth or adoption of a child. These hours, which apply to both men and women, can be used any time during the first year of the birth or adoption. day CampS To diVerSiTy Worthington Industries Inc. has an established culture that values the importance of family life. All full-time employees are paid 100 percent for time away from work instead of being allocated a specific number of days for personal time or sick leave. “It’s about abovemarket benefits at below-market costs,” says Terry Dyer, vice president of human resources. Last summer, the company offered a weeklong day camp option for working parents looking for child care when kids are out of school. The camp featured fitness activities. This year, the camp will extend to two weeks. “The feedback we get from the employees as well as the kids is fantastic,” Dyer says. “The culture that we have here is fabulous. Quite frankly, it’s the best place I’ve ever worked,” says Dyer, who came to Worthington Industries almost a year ago. At VSP Vision Care, employees can take advantage of domestic partner 28 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 026-031_Perks.indd 28 4/5/13 9:24 AM benefits. The company’s diversity council, established in 2000, aims to ensure inclusiveness is an organizational priority. Six employee resource groups help foster an inclusive work environment and provide opportunities for mentorship, networking and other professional growth within VSP and the community. The groups represent Asian and Pacific Islanders; Veterans; the Lesbian, Gay, Bisexual and Transgender (LGBT) community and its advocates; Latinos; Black Heritage; and Young Professionals. The more VSP represents its communities, the more prepared it is to address their eye care needs, corporate spokesman Alex Sigua says via email. The company, based in Rancho Cordova, Calif., has 292 employees at two Central Ohio sites: its Eastern Operations Center and an optical lab. KPMG also has been recognized for its commitment to supporting equality for LGBT employees. Some companies go so far as to foster inclusiveness for furry and feathered friends. At Cott Systems Inc., its petfriendly environment means employees’ dogs, cats and even birds can regularly come to work with them. foCuS oN healTh Attention to workplace wellness continues to grow as employers offer benefits and amenities to help employees improve their health, manage stress and increase their focus on the job. Health screenings and wellness fairs are gaining in popularity. Several Top Workplaces also feature a range of amenities designed to help employees stay physically and mentally fit. Discover Financial Services’ New Albany campus covers more than 50 acres and features a one-mile running and walking trail as well as basketball and sand volleyball courts. The company offers a 6,956-square-foot fitness center for associate use, an aerobics room and occasional chair massages from a certified massage therapist. At Residential Finance Corp., its emphasis on balance between work and life cultivates a culture of friendly competition the company describes as “playing hard.” Many employees participate in its coed sports teams—volleyball, dodgeball, kickball and bowling—as well as a men’s basketball team. To boost brain power, cre- 2013 ativity and physical activity, the company features a Wii game system break center. Total Quality Logistics’ running club has 91 members. Employees get the opportunity to run with corporate leaders who participate regularly in 5K runs, marathons and other races, says Mike Keane, the company’s regional sales manager of satellite offices. Other wellness initiatives include three-on-three basketball tournaments and discounted gym memberships in locations that don’t have on-site fitness equipment. The three-on-three basketball tournaments are played on a company court at its Cincinnati office, says Keane. “Everybody gets so into it. We are a very competitive organization.” Another Total Quality Logistics competition, modeled after TV’s “The Biggest Loser,” resulted in employees dropping a collective 1,200 pounds. VSP sponsors a GetFIT team competition for associates and offers several amenities aimed at fitness and fun, including a treadmill, basketball court, Wii fitness games, pingpong and billiards. With GetFIT, employees form teams and commit to a 16-week program of exercise, nutritious eating and education about the benefits Columbus Academy thanks its faculty and staff for helping us earn a 2013 Top Workplaces honor! Academy also thanks John Mackenzie for his 16 years of outstanding service as Headmaster! www.columbusacademy.org Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 026-031_Perks.indd 29 29 4/4/13 10:21 AM Fahlgren Mortine’s annual CornFest recognizes the person who can eat three ears of corn the fastest. Prizes include golden corn holders and a cookbook, I Love Corn. of a healthful lifestyle. On-site health assessments also are available for employees and their dependents. For a decade, Worthington Industries has offered the Healthy Choices Wellness Program, giving employees and their spouses biometric health screenings. Since 1985, the company has offered a fitness center featuring basketball and racquetball courts, cardio and weight rooms and fitness classes. A full-time personal trainer is on hand. groWTh aNd giViNg Opportunities for professional growth also represent a welcome opportunity. Many companies pay for employees’ memberships in professional organizations and assist with tuition costs for continuing education. Or they connect associates to helpful seminars, webinars Courtesy FahLgrEN MorTiNE and workshops. Fahlgren Mortine’s agencywide professional development program, Fahlgren Mortine University, is popular among associates, says McGrath. So far, participants have devoted about 1,500 hours to learning more about the work they and their colleagues do. At Total Quality Logistics, employees are encouraged to further their education. After a specified tenure with the com- pany, they can return to school to earn a bachelor’s or master’s degree, Keane says. It’s possible to follow the company career path from entry-level to a six-figure salary in a little more than three years. VSP sponsors educational brown bag lunches; Discover Financial Services focuses on employees’ career development. Additionally, many Top Workplaces support local causes, organizations and events. Our Team Works. Kimball Midwest is one of the largest industrial distributors in the United States. As a family-owned business we have been proudly serving customers in the industrial maintenance aftermarket with superior products and superior service since 1923. Our dynamic growth is a direct reflection of our incredible people and their unyielding commitment to our vision and values. Each day our winning team works. We are so proud they have honored us as a Top Workplace in Columbus. 30 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 026-031_Perks.indd 30 4/5/13 9:25 AM Local organizations that often benefit from corporate community involvement include United Way of Central Ohio, the Mid-Ohio Foodbank, Susan B. Komen Race for the Cure and annual toy, food and clothing drives. Other examples of giving: Employees at Cott Systems and Worthington Industries can pay to wear jeans to work, with proceeds going to local charities. Total Quality Logistics employees regularly stock shelves at the Mid-Ohio Foodbank. VSP’s state-of-the-art mobile eye clinic, SeeLia, provides free exams and eye glasses for those in need. KPMG’s volunteer time release program gives associates time away from work to contribute to the community. Its Columbus Involve Committee has supported numerous charities. The Worthington Industries Foundation has contributed nearly $11 million in the last decade to Central Ohio organizations. For the last eight years, some employees have used their lunch hour to deliver Meals on Wheels—creating an annual savings of $12,000 for meal provider LifeCare Alliance. Several of the Top Workplaces are set apart by yet another perk: time for fun. Sometimes these activities occur at work—special events as simple as lunchtime cookouts and potlucks. Other times, colleagues meet after work for happy hour and other celebrations. Worthington Industries hosted its last family picnic at the Columbus Zoo and Aquarium and Zoombezi Bay; more than 2,000 employees and their families attended. Its annual forklift rodeo includes an obstacle course. Fahlgren Mortine sponsors movie nights about once a quarter, keeping in mind that its employees can represent a rather diverse audience. The agency has lots of fun with Halloween and “Shocktober” each year, McGrath says. Food-eating events have become popular company fun. The agency’s pieeating contest around the Fourth of July is a hit. “You can’t get more Americana than that,” McGrath says. The same is true for its annual corn-on-the-cob eating frenzy. The agency also likes to make a fuss over more obscure “holidays” to bring a laugh to the staff. It celebrates Bigfoot Appreciation Day, for instance. And another important date has been added to the office calendar: Squirrel Appreciation Day. “Yes, there really is a Squirrel Appreciation Day,” McGrath says. Debbie Briner is a freelance writer. CONGRATULATIONS! COLUMBUS AREA, INC. “GATEWAY TO WELLNESS SERVICES” SOON TO BE KNOWN AS: COLUMBUS AREA INTERGRATED HEALTH SERVICES, INC. MANY THANKS TO OUR EMPLOYEES FOR VOTING COLUMBUS AREA, INC., AS ONE OF THE 2013 TOP WORKPLACES. • Columbus Area, Inc. is the oldest Community Based Mental Health Organization in Franklin County • Over 3,500 Franklin county residents received Mental Health and Alcohol Services in FY12 • 87% of Pathway Supported Employment clients were placed in jobs in FY12 • 95% of children in the MECCA Prevention Programs demonstrated appropriate & effective ways of dealing with anger • 97% of clients served by the Community Psychiatric Support Team were not re-hospitalized in an 18 month period, saving the State of Ohio approximately $1.1million dollars Our Mission is to Provide Culturally Sensitive and Quality Mental Health and Wellness Services to the Franklin County Community. Top Workplaces 2013 l WBNS-10TV l ColumbusCEO 026-031_Perks.indd 31 31 4/5/13 11:03 AM special awards The following special award recipients were chosen based on standout scores for employee responses to specific survey statements. Employees rated the following statements on a seven-point scale, from “strongly disagree” to “strongly agree.” Leadership I have confidence in the leader of this company L a r g E New Ideas New ideas are encouraged at this company thE WELLingtOn sChOOL rhEtt riCart Ricart Automotive Group m i d s i z E miChaEL isaaCs Residential Finance Corp. s m a L L david sChOEttmEr Navigator Management Partners Direction I believe this company is going in the right direction Doers At this company, we do things efficiently and well tOyOta WEst Meaningfulness My job makes me feel like I am part of something meaningful My manager helps me learn and grow My manager makes it easier to do my job well Senior managers understand what is really happening at this company gLimChEr rEaLty trust Appreciation I feel genuinely appreciated at this company ChOiCE rECOvEry Work/Life Flexibility I have the flexibility I need to balance my work and personal life hy-tEK matEriaL handLing inC. hOmEWatCh CarEgivErs Ethics KELLEr WiLLiams rEaLty Of CEntraL OhiO Managers Clued-in Senior Management This company operates by strong values and ethics Training I get the formal training I want for my career OhiOhEaLth PriCEWatErhOusECOOPErs Communication My manager cares about my concerns I feel well-informed about important decisions at this company COLumbus aCadEmy rEsOurCE Benefits My benefits package is good compared to others in this industry managEmEnt and nEtWOrK sErviCEs 32 ColumbusCEO l WBNS-10TV l Top Workplaces 2013 032_SpecialAwards.indd 32 4/4/13 10:16 AM Congratulations to the Toyota West Team for earning the 2013 Top Workplaces Award! C2-C3_Cover Ads.indd 3 4/5/13 11:02 AM C2-C3_MAY_TW.indd 4 4/3/13 12:03 PM