global corporate relations | july 2015
Transcription
global corporate relations | july 2015
GLOBAL CORPORATE RELATIONS | JULY 2015 THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | PROUD, INDEPENDENT, RESPONSIBLE GLOBAL BREWER THE WORLD’S MOST INTERNATIONAL BREWER • NO 1 IN EUROPE • NO 3 IN THE WORLD • PRESENT IN >70 COUNTRIES GLOBALLY SURPRISING AND EXCITING CONSUMERS EVERYWHERE LONG AND PROUD HISTORY AND HERITAGE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | BREWING GREAT BEERS, BUILDING GREAT BRANDS OVER 250 BEER AND CIDER BRANDS OUR FLAGSHIP BRAND, Heineken®, IS THE WORLD’S LEADING INTERNATIONAL PREMIUM BEER DESPERADOS, SOL, AFFLIGEM AND CIDERS COMPLEMENT OUR GLOBAL BRAND PORTFOLIO PASSION FOR QUALITY AND INNOVATION THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE Heineken® BRAND MARKETING BIAS HEINEKEN IS UNIQUE UNIQUE HISTORY & FAMILY INVOLVEMENT PASSIONATE PEOPLE TRULY GLOBAL FOOTPRINT PROVEN SUPPLY CHAIN SKILLS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER HEINEKEN | OUR VALUES PASSION FOR QUALITY ENJOYMENT OF LIFE BRANDS THAT PEOPLE LOVE RESPECT FOR PEOPLE & PLANET RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | A LONG AND PROUD HISTORY & HERITAGE WE ARE CROWNED AT THE GRAND PRIX PARIS FOR QUALITY, FOCUSED INNOVATIONS WE SWITCH TO BOTTOM FERMENTATION: CLEARER, PURER, LONG LASTING BEER 1864 THE HEINEKEN FAMILY ENTERS THE BEER BUSINESS 1869 1886 DR.H ELION CULTIVATES THE HEINEKEN A-YEAST => UNIQUE FLAVOUR 1889 THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | A LONG AND PROUD HISTORY & HERITAGE ALFRED HEINEKEN BEGINS ‘BEER CAN TRAVEL’ GLOBAL MARKETING STRATEGY HEINEKEN MOVES INTO ASIAN MARKETS 1928 EARLY STAGES OF UNIQUE ADVERTISING AND BECOMING TRULY INTERNATIONAL 1929 1933 Heineken® IS THE FIRST IMPORT BEER TO THE US AFTER PROHIBITION IS LIFTED 1954 1968 HEINEKEN ACQUIRES AMSTEL BREWERY THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | A LONG AND PROUD HISTORY & HERITAGE ACQUISITION OF BRAU UNION IN AUSTRIA 1982 PRODUCTION TRANSFER FROM AMSTERDAM TO ZOETERWOUDE IN THE NETHERLANDS 2003 ACQUISITION OF FEMSA CERVEZA 2008 ACQUISITION OF SCOTTISH & NEWCASTLE 2010 2012 ACQUISITION OF ASIA PACIFIC BREWERIES THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE HEINEKEN | TRULY GLOBAL PRESENCE 81,000 EMPLOYEES >160 BREWERIES IN OVER 70 COUNTRIES GROUP BEER VOLUME* IN 2014: 198.8 MILLION HL * Consolidated beer volume plus attributable share of beer volume from joint ventures and associates HEINEKEN OPCO JOINT VENTURES EXPORT LICENSES THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER OUR BUSINESS PRIORITIES GROW THE Heineken® BRAND EMBED AND INTEGRATE SUSTAINABILITY CONSUMER-INSPIRED, CUSTOMER-ORIENTED, BRAND-LED CAPTURE THE OPPORTUNITIES IN EMERGING MARKETS LEVERAGE THE BENEFITS OF HEINEKEN’S GLOBAL SCALE DRIVE PERSONAL LEADERSHIP RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE GROW THE Heineken® BRAND Heineken® IS OUR MOST VALUABLE BRAND & A KEY STRATEGIC ASSET STRONG GLOBAL BRAND EQUITY STRONG GLOBAL PLATFORMS TO FURTHER GROW THE BRAND UNDISPUTED LEADER IN THE INTERNATIONAL PREMIUM SEGMENT WITH 19% CATEGORY SHARE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE CONSUMER-INSPIRED, CUSTOMER-ORIENTED, BRAND-LED WE ARE COMMITTED TO BEING PART OF THE CONVERSATION WITH CONSUMERS & PREFERRED PARTNER FOR OUR CUSTOMERS EXPANSION OF OUR GLOBAL BRANDS DESPERADOS, SOL, AFFLIGEM AND CIDERS INVEST IN AND WIN WITH REGIONAL & LOCAL BRANDS INNOVATION AT THE HEART OF OUR BUSINESS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE CAPTURE THE OPPORTUNITIES IN EMERGING MARKETS 50% OF GROUP REVENUES, 61% OF GROUP OPERATING PROFIT & 63% OF GROUP BEER VOLUMES COME FROM DEVELOPING MARKETS EMERGING MARKET FOOTPRINT TRANSFORMED THROUGH A CLEAR ACQUISITION STRATEGY STRONG ORGANIC GROWTH FROM EMERGING MARKETS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE LEVERAGE THE BENEFITS OF HEINEKEN’S GLOBAL SCALE HEINEKEN IS INVESTING IN NEW INITIATIVES TO BETTER LEVERAGE OUR GLOBAL SCALE HEINEKEN GLOBAL SHARED SERVICES DELIVERS EFFICIENCIES HEINEKEN GLOBAL PROCUREMENT DRIVES COST SAVINGS & MANAGES INPUT PRICE VOLATILITY GLOBAL BRAND BUILDING SUPPLY CHAIN OPTIMISATION THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER DRIVE PERSONAL LEADERSHIP >81,000 EMPLOYEES >70 OPERATING COMPANIES HEINEKEN BEHAVIOURS DRIVE OUR SUCCESS RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER EMBED AND INTEGRATE SUSTAINABILITY BREW A BETTER WORLD IS ABOUT CREATING REAL SUSTAINABLE VALUE FOR ALL OUR STAKEHOLDERS SUSTAINABILITY IS A BUSINESS IMPERATIVE TO ACHIEVE OUR BUSINESS OBJECTIVES WE FOCUS ON: • WATER • ENERGY • SOURCING • RESPONSIBLE CONSUMPTION • HEALTH & SAFETY • COMMUNITIES RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE OWNERSHIP STRUCTURE AND STOCK EXCHANGE LISTING L’ARCHE GREEN N.V. FEMSA PUBLIC 51.709% 14.935% HEINEKEN HOLDING N.V. 33.356% BOARD OF DIRECTORS PUBLIC 50.005% 12.532% HEINEKEN N.V. 37.463% SUPERVISORY BOARD EXECUTIVE BOARD REGIONAL MANAGEMENT GLOBAL FUNCTIONS OPERATING COMPANIES Per June 2014 LEGAL ENTITIES PUBLIC SHAREHOLDERS MANAGEMENT THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER ORGANISATIONAL STRUCTURE EXECUTIVE BOARD EXECUTIVE COMMITTEE (FROM 1 JULY EXECUTIVE TEAM) REGIONS FUNCTIONS OPCOS / JOINT VENTURES RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE OUR EXECUTIVE BOARD JEAN-FRANÇOIS VAN BOXMEER CHIEF EXECUTIVE OFFICER & CHAIRMAN OF THE EXECUTIVE BOARD LAURENCE DEBROUX CHIEF FINANCIAL OFFICER & MEMBER OF THE EXECUTIVE BOARD THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE OUR EXECUTIVE TEAM EXECUTIVE BOARD Chairman / Chief Executive Officer Member / Chief Financial Officer JEAN-FRANÇOIS VAN BOXMEER LAURENCE DEBROUX President Europe Chief Commercial Officer STEFAN ORLOWSKI JAN DERCK VAN KARNEBEEK President Americas Chief Supply Chain Officer MARC BUSAIN MARC GROSS President Africa Middle East and Eastern Europe Chief Human Resources Officer ROLAND PIRMEZ President Asia Pacific FRANS EUSMAN CHRIS VAN STEENBERGEN Chief Corporate Relations Officer SEAN O’NEILL THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER WORLD-CLASS BRAND PORTFOLIO Heineken® IS THE WORLD’S LEADING INTERNATIONAL PREMIUM BEER DESPERADOS, SOL, AFFLIGEM AND CIDERS COMPLEMENT OUR GLOBAL BRANDS PORTFOLIO REGIONAL AND LOCAL JEWELS OVER 250 BEER AND CIDER BRANDS ACROSS THE WORLD RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE Heineken® | OUR FLAGSHIP BRAND UNDISPUTED LEADER IN THE INTERNATIONAL PREMIUM SEGMENT (IPS) AVAILABLE IN ALMOST EVERY COUNTRY IN THE WORLD A KEY STRATEGIC ASSET THAT SETS US APART FROM OUR COMPETITORS ONE WORLD, ONE TASTE, ONE UNCHANGED RECIPE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER Heineken® | PURE PREMIUM PRODUCT PLATFORMS DESIGN CREATIVITY INNOVATIONS RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER Heineken® | IGNITING CONVERSATIONS WORLD CLASS EVENTS DIGITAL & SOCIAL MEDIA PRESENCE MAKING RESPONSIBLE CONSUMPTION ASPIRATIONAL RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE DESPERADOS | PUSHING THE BEER CATEGORY LIMITS A UNIQUE TEQUILA FLAVOURED BEER WITH SUPER PREMIUM POSITIONING DESPERADOS IS THE BRAND, BUT ALSO THE PEOPLE WHO MAKE AND LIVE BY THEIR OWN RULES, TURNING BORING AND PREDICTABLE INTO SOMETHING EPIC SERVED IN AN ICONIC, PREMIUM, TRANSPARENT GLASS BOTTLE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER SOL | ESPIRITU LIBRE BORN IN 1899 IN INDEPENDENT MEXICO SOL CHAMPIONS LOCAL HEROES – GUYS ALL OVER THE WORLD DOING THEIR OWN THING SOL SEARCH HELPS CONSUMERS FIND ORIGINAL AND AUTHENTIC BARS, CAFES AND RESTAURANTS ENJOYED IN 56 COUNTRIES AROUND THE WORLD RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE AFFLIGEM | 1000 YEARS OF FINE BEERS CERTIFIED AND AWARD-WINNING BELGIAN ABBEY BEER WITH A 1000 YEAR HISTORY UNIQUE DOUBLE FERMENTED RECIPE THAT IS ONLY BREWED IN BELGIUM UNDER THE CLOSE SUPERVISION OF THE MONKS OF THE AFFLIGEM ABBEY RANGE OF 8 BEAUTIFUL AFFLIGEM BEERS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER CIDERS | REACHING CONSUMERS THAT BEER CAN’T HEINEKEN IS THE WORLD’S LEADING CIDER PRODUCER WITH LEADING CIDER RESEARCH AND DEVELOPMENT CAPABILITIES ATTRACTIVE GLOBAL CIDER BRAND PORTFOLIO: BULMERS STRONGBOW APPLE CIDERS OLD MOUT BLIND PIG CIDERIE STASSEN SUPERIOR REFRESHMENT VARIOUS PROPOSITIONS WITH UNISEX APPEAL RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE REGIONAL & LOCAL JEWELS LOCAL CHAMPIONS TECATE STAR BINTANG REGIONAL POWER BRANDS TIGER DOS EQUIS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE WOWING THE WORLD WITH OUR BRANDS THE CANNES LIONS INTERNATIONAL FESTIVAL OF CREATIVITY AWARDED HEINEKEN WITH THE 2015 CREATIVE MARKETER OF THE YEAR INSPIRING & INNOVATIVE GLOBAL MARKETING EMBRACING & ENCOURAGING CREATIVITY IN BRAND COMMUNICATIONS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER DELIGHTING OUR CONSUMERS WITH INNOVATIONS INNOVATION IS AT THE HEART OF OUR COMPANY STRATEGY WE WORK TO CONTINUALLY SURPRISE AND EXCITE OUR CONSUMERS AND MEET CHANGING CONSUMER PREFERENCES INNOVATION RATE OF 7.7% CONTRIBUTING €1.5 BILLION OF REVENUES IN 2014 GLOBAL & LOCAL INNOVATIONS RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE RADLER | DOUBLE REFRESHMENT A REFRESHING MIX OF BEER AND NATURAL LEMONADE 2 VARIANTS: 2% LOW-ALCOHOL & 0% ALCOHOL-FREE NEW DRINKING OCCASIONS & CONSUMERS LAUNCHED FOR LOCAL BRANDS IN 41 MARKETS ACROSS ALL 5 REGIONS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE MAXX 0.0% | FULL FLAVOUR, NO ALCOHOL GREAT TASTING AND VISIBLY DIFFERENT ALCOHOL FREE BEER UNIQUE BLEND OF NATURAL MALTS FRESH AND WELL-BALANCED BEER FULL ENJOYMENT: THE 0.0% WORLD HAS NO LIMITS PILOTED IN 5 CEE MARKETS, FURTHER LAUNCHES TO FOLLOW THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER THE SUB | ICONIC HOME DRAUGHT APPLIANCE THE SUB DELIVERS PROFESSIONAL QUALITY DRAUGHT BEER AT HOME FUTURISTIC SUBMARINE APPEARANCE CAN CHILL TO 2° IT TAKES NEW, 2-LITRE KEGS, TORPS, CONVENIENTLY DESIGNED TO STORE IN THE FRIDGE DESIGNED IN COLLABORATION WITH MARC NEWSON AND ENGINEERED BY KRUPS RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE BREWLOCK | GAME CHANGER FOR DRAUGHT IN ON-TRADE BREWLOCK WILL REVOLUTIONISE DRAUGHT BEER WITH A NEW ONE-WAY KEG TECHNOLOGY DESIGNED FOR MEDIUM-SIZED PREMIUM ON-TRADE OUTLETS OUTSTANDING CONSUMER EXPERIENCE: PRESERVES THE NATURAL TASTE AND AROMAS OF OUR BEERS & DELIVERS THEM INTACT FROM THE BREWERY LAUNCHED IN THE USA & FOR THE CRUISE LINES PROTECTING WATER RESOURCES GROWING WITH COMMUNITIES PROMOTING HEALTH AND SAFETY ADVOCATING RESPONSIBLE CONSUMPTION REDUCING CO2 EMISSIONS SOURCING SUSTAINABILITY THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE SUSTAINABILITY | BUSINESS IMPERATIVE OUR INDUSTRY & THE CHALLENGES WE FACE ARE CHANGING SUSTAINABILITY HAS A POSITIVE IMPACT IN A NUMBER OF AREAS, SUCH AS: • OUR LICENSE TO OPERATE E.G. COMMERCIAL FREEDOM • BUILDING TRUST E.G. IN THE COMMUNITIS WE OPERATE IN • RISK MANAGEMENT E.G. FOCUS ON WATER-SCARCE AREAS & RAW MATERIAL QUALITY • (ECO)EFFICIENCY E.G. ENERGY SAVING IN BREWERIES SUPPORTS OUR BRANDS AND INNOVATION STRATEGY & BUILDS BRIDGES TOWARDS OUR CUSTOMERS THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE BREWING A BETTER WORLD GREATER ATTENTION TO THE HERE AND NOW, FULLY EMBEDDED IN THE BUSINESS GENUINE COMMERCIAL OPPORTUNITY FOR OUR BRANDS AND IN THE INNOVATIONS FUNNEL THE ALCOHOL AGENDA REMAINS OUR NUMBER ONE BUSINESS RISK 6 FOCUS AREAS: • • • • • • PROTECTING WATER RESOURCES REDUCING CO2 EMISSIONS SOURCING SUSTAINABLY ADVOCATING RESPONSIBLE CONSUMPTION GROWING WITH COMMUNITIES PROMOTING HEALTH & SAFETY THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE SUSTAINABILITY | STRATEGY Our strategy Our focus Protecting water resources Reducing CO2 emissions Sourcing sustainably Advocating responsible consumption Promoting health and safety Growing with communities THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE COVERING OUR VALUE CHAIN ‘FROM BARLEY TO BAR’ THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER PROTECTING WATER RESOURCES OUR COMMITMENTS 2015 2020 Specific water consumption Reduce our specific water consumption in the breweries to 3.9 hl/hl Reduce our specific water consumption in the breweries by approx. 30%1 to 3.5 hl/hl, and in water scarce areas to 3.3 hl/hl Water balancing in water scarce and distressed areas 100% of our production units in water scarce and distressed areas will have a source water protection plan We aim for significant water compensation/ balancing by our production units in water scarce and distressed areas 1Baseline 2008 RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER REDUCING CO2 EMISSIONS OUR COMMITMENTS 1 2015 2020 Reduce specific CO2 emissions in production Reduce our CO2 emissions in production by 27%1 (eq 7.6 kg CO2-eq/hl) Reduce our CO2 emissions in production by 40%1 (eq 6.4 kg CO2-eq/hl) Reduce specific CO2 emissions in fridges Reduce the CO2 emissions of our fridges by 42%2 Reduce the CO2 emissions of our fridges by 50%2 Reduce specific CO2 emissions in distribution Reduce the CO2 emissions of distribution by 10%3 in Europe and the Americas Reduce the CO2 emissions of distribution by 20%3 in Europe and the Americas Baseline 2008 Baseline 2010 3 Baseline 2011, scope is 24 of our largest operations 2 RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER SOURCING SUSTAINABLY OUR COMMITMENTS 1 2015 2020 Stimulate local economic development through sourcing locally Deliver 50% of raw materials in Africa via local sourcing1 (based upon tonnage) Deliver 60% of raw materials in Africa via local sourcing1 (based upon tonnage) Drive the roll-out of sustainability standards in agriculture by sourcing our raw material sustainably Aim for sustainable sourcing of raw materials2: for crop year 2015: 20% (barley,) 40% (hops), 60% bittersweet apples for cider) Aim for at least 50% of our main raw materials supplied from sustainable sources23 Ensure full compliance with our supplier code procedure 4-step Supplier Code Procedure rolled out to all Operating Companies Ongoing compliance to Supplier Code Procedure With local sourcing we refer to sourcing within the Region Africa Based on volume 3 Barley, hops, cider apples, other apples, other fruit, sugar, rice, sorghum, wheat, maize 2 RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER ADVOCATING RESPONSIBLE CONSUMPTION OUR COMMITMENTS 1 2 2015 2020 Industry Commitments Precise goals for 2015 to be decided in conjunction with industry via ICAP and GAPG organisations. Deliver global industry commitments on: 1. Reducing under-age drinking 2. Strengthening and expanding marketing codes of practice to limit the exposure to young people 3. Providing more consumer information and responsible product innovation 4. Reducing drinking and driving 5. Enlisting the support of retailers to reduce harmful drinking Partnerships Every market in scope2 has a partnership to address alcohol related harm. All partnerships meet HEINEKEN’s 7-point partnership criteria Every market in scope2 has and reports publicly on a measurable partnership aimed at addressing alcohol abuse Heineken® We commit to invest a minimum of 10% of our media share of voice for Heineken ® in supporting our dedicated responsible consumption campaign in at least 50% of our market volume 1 Making responsible consumption aspirational through Heineken® Market scope covering in total at least 50% of Heineken® global volume Small export markets and markets with religious restrictions are out of scope RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER PROMOTING HEALTH AND SAFETY Indicator Kpi 2015 Production Accident frequency (AF) 10% reduction Outside production Percentage of sites reporting at lease one near miss per quarter 90% of OpCos at 75% of sites All OpCos/All functions E-learning training 90% of OpCos with 90% employees trained Sales Road safety training with Alert Driving 2000 sales managers trained RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER GROWING WITH COMMUNITIES WE WANT TO ENSURE THAT OUR SUCCESS AS A BUSINESS HELPS THE COMMUNITIES AND SOCIETIES IN WHICH WE OPERATE TO PROSPER Direct contributions Shared-value projects Heineken Africa Foundation Donating cash, time, in-kind donations and management costs. We seek long-term community investments through partnerships that are aligned with our business and sustainability agenda, such as addressing alcohol misuse and local water challenges. This includes employee volunteering. Our local sourcing projects in Africa and Haiti are prime examples of ‘inclusive growth’ and how we create shared value. These projects benefit HEINEKEN as a business, and at the same time create jobs locally, help to strengthen the agricultural sector and improve the lives of rural households over time. Established with an endowment from HEINEKEN of €20 million, the Foundation can invest up to €1 million per year in community healthcare and water projects in Sub-Saharan Africa. RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER WATER BARLEY ALL NATURAL INGREDIENTS HOP YEAST RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE THE MAGIC OF BREWING WATER PURIFYING HOPS COMPRESSING HOP PELLETS BREW WATER YEAST HEATING BARLEY MALT DRYING STEEPING GERMINATING ROASTING GRIST MILLING SWEET WORT MASH LAUTERING BITTER WORT BOILING BEER WHIRLPOOLING COOLING FERMENTING LAGERING FILTERING THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER STOREHOUSE OF NUTRIENTS NO ADDITIVES; NO PRESERVATIVES NO FAT VITAMINS B1, 3 AND 11 MINERALS ANTIOXIDANTS RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RELATIVELY LOW IN CALORIES CALORIC VALUE OF VARIOUS BEVERAGES 100 grams Kcal Whiskey 245 Red Wine 82 White Wine 70 Alcoholic mix drinks 65 Milk 63 Beer 42 Orange juice 39 Soft drinks 39 Source: Netherlands Nutrition Centre Average serving: Beer 250 ml, Wine 150 ml, Alcoholic mixed drinks 250 ml RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD CIDER OUR PRODUCTS: BEER & CIDER REACHES CONSUMERS THAT BEER CAN’T AUTHENTIC & REFRESHING ALCOHOLIC DRINK MADE FROM APPLES OR PEARS CRISP, SWEETER TASTE WIDE RANGE OF FLAVOURS TRIPLE REFRESHMENT: NATURAL ACIDITY, LIGHT SPARKLING, SERVED OVER ICE LIKED BY MEN & WOMEN HEINEKEN LEADS THE GLOBAL CIDER CATEGORY WITH 20% MARKET SHARE RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER CIDER PRODUCTION PROCESS APPLE HARVESTING MILLING & PRESSING STORAGE & FERMENTATION BLENDING & FILTRATION FILLING & PACKAGING RECENT PERFORMANCE PERFORMANC E THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE 2014: STRONG PERFORMANCE REFLECTS EFFECTIVENESS OF OUR STRATEGY CONSOLIDATED OPERATING PROFIT (BEIA) MARGIN UP 90BPS, WELL AHEAD OF MEDIUM TERM MARGIN GUIDANCE (40BPS) DILUTED EPS (BEIA) UP 11%, PROPOSED DPS UP 24% (36% PAY-OUT RATIO) DOUBLE DIGIT GROWTH FOR GLOBAL BRANDS DESPERADOS, AFFLIGEM AND SOL* TOP AND BOTTOM LINE GROWTH ACROSS THE BUSINESS Heineken® VOLUME +5.1% REPORTING POSITIVE GROWTH IN ALL REGIONS INNOVATION CONTRIBUTED €1.5BN OF REVENUE, INNOVATION RATE ACCELERATED TO 7.7% GROUP REVENUE +3.3% ORGANICALLY WITH GROUP REV/HL UP +1.4% *1 Sol premium (volume outside home market) THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE FINANCIAL OVERVIEW Mhl/€m 201 4 201 3 Total Change (%) Organic Change (%) 21,191 21,174 0.1 3.3 91 92 -0.9 1.4 3,359 3,192 5.2 7.8 19,257 19,203 0.3 3.0 Consolidated operating profit (beia) 3,129 2,941 6.4 8.7 Consolidated operating profit (beia) margin 16.2% 15.3% +90bps Net profit (beia) 1,758 1,585 11 Net profit 1,516 1,364 11 3.05 2.75 11 1,574 1,518 3.7 2.5x 2.6x Group revenue Group revenue/hl (€) Group operating profit (beia) Consolidated Revenue Diluted EPS (beia) in € Free operating cash flow Net Debt/EBITDA (beia) ratio 14 THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER HEALTHY GROWTH ACROSS THE BUSINESS 2014 Organic growth % AFRICA MIDDLE EAST AMERICAS ASIA PACIFIC CENTRA & EASTERN EUROPE WESTERN EUROPE HEINEKEN NV Consolidated revenue 4.4 6.9 5.3 -3.7 2.2 3.0 Revenue per HL -3.1 3.2 0.4 1.4 0.5 1.2 Consolidated operating profit (beia) 8.8 16 5.4 -4.5 4.5 8.7 Group Beer volume 6.7 3.7 5.0 -4.2 2.3 2.0 RECENT PERFORMANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE BALANCED MARKET FOOTPRINT DRIVING TOP LINE AND PROFITS 2014 FY: ORGANIC GROWTH % DEVELOPED/DEVELOPING MARKET SPLIT 10% 50% 63% 5.6% 2.4% 1.5% Group beer volume Developing 1 1.1% Group revenue Developing Head office & eliminations excluded from ‘% of Group’ calculation 1.7% 50% 39% Group revenue Group operating profit (beia)1 37% Group operating profit (beia)1 Group beer volume Developing 61% Developing THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE Heineken® CONSISTENTLY OUTPERFORMING PREMIUM Heineken® BRAND GROWING ACROSS ALL REGIONS DOUBLE DIGIT GROWTH IN BRAZIL, CHINA, FRANCE, THE UK AND MEXICO Heineken® PREMIUM VOLUMES 2014FY 5.1% ENCOURAGING PROGRESS IN THE US WITH POSITIVE Heineken® VOLUME IN Q4 4.0% 1.8% SUCCESSFUL ‘THE CITY’ CAMPAIGN, EXCITING PIPELINE FOR 2015 BRAND ACTIVATION AND MARKETING Source: Canadean – March 2014. FY2014 estimates on beer market and IPS * IPS = International Premium Segment (volume outside home market) Beer market IPS* Heineken® THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE INNOVATION DELIVERED €1.5BN REVENUE, RATE OF 7.7% COMPETITIVE ADVANTAGE AND SUSTAINABLE CONTRIBUTOR TO PROFITABILITY IMPROVING DRAUGHT OFFER INNOVATION REVENUE 40% CAGR NEW PACK TYPES €1.5bn RADLER AND ALCOHOL FREE PROPOSITIONS €0.4bn 2010 BRAND EXTENSIONS 2014 From 1 January 2013, the innovation rate is calculated as revenues generated from innovation introduced in the past 40 quarters for a new category, 20 quarters for a new brand and 12 quarters for all other innovations, excluding packaging renovations divided by total revenue THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE CONTINUED FOCUS ON DRIVING COST EFFICIENCIES TCM2 COMPLETED IN H1 2014 AHEAD OF TARGET AND SCHEDULE DRIVING FURTHER COST SAVINGS: • RIGHTSIZING THE ORGANISATION TO OPTIMISE COST STRUCTURE • DRIVE END2END PRODUCTIVITY TO GROW TOPLINEAND PROFITS • LEVERAGING GLOBAL SCALE THROUGH GBS: • ADDITIONAL EFFICIENCIES IN HEINEKEN GLOBAL PROCUREMENT (HGP) • EXTENDING GEOGRAPHIC SCOPE AND ACTIVITIES OF HEINEKEN GLOBAL SHARED SERVICES (HGSS) FURTHER COST SAVINGS ARE A KEY COMPONENT OF HEINEKEN’S MEDIUM TERM MARGIN GUIDANCE THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE IMPROVING OPERATING PROFITABILITY AND MARGINS CONSOLIDATED OPERATING PROFIT MARGIN CONTINUES TO IMPROVE 2014 MARGIN EXPANSION WELL AHEAD OF MEDIUM TERM TARGET 90 bps 60 bps 40 bps 15.3% 16.2% 2013 2014 14.7% MEDIUM TERM GUIDANCE OF YEAR ON YEAR IMPROVEMENT OF APPROXIMATELY 40 BPS 14.3% 2011 2012 THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE 2015 FULL YEAR OUTLOOK1 COMMITTED TO DELIVERING ON STRATEGIC PRIORITIES –FURTHER REVENUE AND PROFIT GROWTH IN 2015 CONTINUED CHALLENGING EXTERNAL ENVIRONMENT POSITIVE ORGANIC REVENUE GROWTH: • POSITIVE VOLUME DEVELOPMENT MORE MODERATE THAN 2014 AND WEIGHTED TO H2 • REVENUE PER HECTOLITRE TO INCREASE DRIVEN BY REVENUE MANAGEMENT SLIGHT INCREASE IN MARKETING AND SELLING SPEND (BEIA) AS PERCENTAGE OF REVENUE INPUT COST PRICES TO BE SLIGHTLY LOWER (EXCLUDING A FOREIGN CURRENCY TRANSACTIONAL EFFECT) CONTINUE TO TARGET A YEAR-ON-YEAR IMPROVEMENT IN CONSOLIDATED OPERATING PROFIT (BEIA) MARGIN OF AROUND 40BPS IN THE MEDIUM TERM 2015 CONSOLIDATED OPERATING PROFIT (BEIA) MARGIN IMPROVEMENT WILL BE SOMEWHAT BELOW THE 40BPS MEDIUM TERM LEVEL DUE TO 25BPS DILUTION FROM THE DISPOSAL OF EMPAQUE. THIS WILL BE PARTIALLY BUT NOT FULLY OFFSET 1Based on consolidated reporting THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE AFRICA, MIDDLE EAST AND EASTERN EUROPE Strong results achieved amid volatile trading environment Consolidated Mhl/€m Revenue Revenue/hl (in €) Operating profit (beia) Operating profit (beia) margin Total volume of which: Beer volume Solid volume growth across most markets, in particular Nigeria, Ethiopia, Cameroon, Burundi, DRC and Egypt Group 2014FY Total Change (%) Organic Change (%) 2014FY Total Change (%) 2,643 3.5 4.4 3,085 2.7 84 -3.8 -3.1 82 -3.7 655 7.9 8.8 700 5.2 24.8% +100bps 22.7% +60bps 31.6 7.6 7.5 37.6 6.6 6.6 25.0 7.4 7.3 29.3 6.8 6.7 Organic consolidated revenue/hl declined by 3.1%, due to high license volumes, unfavourable country and product mix Continued capital investment in new capacity across key markets Heineken® growth of 7.8% driven by South Africa, Nigeria, Cameroon and Algeria Organic Change (%) 100bps improvement on consolidated operating profit (beia) margin mainly from cost efficiencies THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE AMERICAS Strong top and bottom line growth Consolidated Mhl/€m Revenue 2014FY Organic Change (%) 2014FY Total Change (%) 4,631 3.0 6.9 5,401 1.6 85 -0.7 3.2 87 -1.8 780 8.6 16 887 6.1 16.8% +80bps 16.4% +70bps 54.6 3.8 3.7 62.3 3.5 3.7 53.2 3.9 3.9 57.0 3.7 3.7 Revenue/hl (in €) Operating profit (beia) Operating profit (beia) margin Total volume of which: Beer volume Solid growth in Brazil, Mexico, Panama and export markets resulted in 3.7% volume growth Group Total Change (%) Heineken® grew by 4.0% led by Brazil, Mexico and export markets Mexico saw strong profit growth with 200bps of margin expansion due to strong topline supported by ongoing cost efficiencies Operating profit (beia) increased organically by 16% primarily due to double digit growth in Mexico and positive performance in Brazil Organic Change (%) Continued strong growth of Dos Equis and Tecate brands in U.S and Mexico THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE ASIA PACIFIC H2 driving growth Consolidated Group 2014FY Total Change (%) Organic Change (%) 2014FY Total Change (%) 2,088 2.5 5.3 2,455 3.2 Revenue/hl (in €) 112 -1.4 0.4 100 -1.4 Operating profit (beia) 550 2.5 5.4 598 3.0 26.3% 0bps 24.4% 0bps 18.7 4.0 4.9 24.5 4.7 4.8 18.3 5.5 5.2 24.0 5.8 5.0 Mhl/€m Revenue Operating profit (beia) margin Total volume of which: Beer volume Volume growth accelerated in the second half, with improved trading conditions witnessed across key markets Production capacity expanded in Vietnam and China, and new greenfield underway in Myanmar and East Timor Market share gains across key markets: Vietnam, Taiwan, Indonesia Strong double digit growth of Tiger brand driven by successful commercial activation Organic Change (%) Consolidated operating profit (beia) up 5.4% organically, with gains from Vietnam, China, Singapore, Cambodia and export markets THE HEINEKEN COMPANY BRANDS & INNOVATION BREWING A BETTER WORLD OUR PRODUCTS: BEER & CIDER RECENT PERFORMANCE EUROPE Strong Execution & Higher Investments Driving Market Share Gains Consolidated 2014FY Total Change (%) Organic Change (%) 7,478 0.3 2.2 Revenue/hl (in €) 127 1.9 0.5 Operating profit (beia) 852 -0.1 4.5 11.4% 0bps 59.0 -1.6 1.7 42.5 0.5 2.3 Mhl/€m Revenue Operating profit (beia) margin Total volume of which: Beer volume Organic volume growth driven by broad-based market share gains from focused commercial assertiveness, increased brand investment and a clear consistent strategy “Not An Inch Back” across the region Organic revenue growth supported by improving volume and revenue per hectolitre Strong focus on innovation and premiumisation Operating profit (beia) grew 4.5% lead by France, Spain, and the Netherlands The divestment of Oy Hartwall Ab in Finland on 23 August 2013 is reported as a consolidation impact 75 DISCLAIMER This presentation contains forward-looking statements with regard to the financial position and results of HEINEKEN’s activities. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements. Many of these risks and uncertainties relate to factors that are beyond HEINEKEN’s ability to control or estimate precisely, such as future market and economic conditions, the behavior of other market participants, changes in consumer preferences, the ability to successfully integrate acquired businesses and achieve anticipated synergies, costs of raw materials, interest rate - and foreign exchange fluctuations, change in tax rates, changes in law, pension costs, the actions of government regulators and weather conditions. These and other risk factors are detailed in HEINEKEN’s publicly filed annual reports. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this presentation. HEINEKEN does not undertake any obligation to publicly release any revisions to these forwardlooking statements to reflect events or circumstances after the date of these materials. Market share estimates contained in this presentation are based on outside sources such as specialized research institutes in combination with management estimates. 76
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