Annual Report - Coastal Horizons Center, Inc.

Coastal Horizons
Center, Inc.
2008
2009
Annual Report
Promoting Choices for Healthier Lives and Safer Communities
Our Mission...
Coastal Horizons Center, Inc. promotes choices for healthier
lives and safer communities by providing professional
assistance to those in need of prevention, crisis intervention,
criminal justice alternatives, community outreach and
substance abuse and mental health treatment services.
Inside This Report
Board Chair’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Financial Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Program Operations & Service Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
External Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Human Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Criminal Justice Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Region 1 Regional Coordinating Entity (RCE). . . . . . . . . . . . . . . . . . . . . . 9
NC TASC Training Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Substance Abuse & Mental Health Services. . . . . . . . . . . . . . . . . . . . . . 11
Outpatient Treatment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
HIV Early Intervention. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Prevention & Outdoor Adventure . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16
Medical Services & Corporate Compliance . . . . . . . . . . . . . . . . . . . . . . 17
Rape Crisis Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-21
Open House Emergency Youth Shelter . . . . . . . . . . . . . . . . . . . . . . . 22-23
Hotline Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contributors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A. Farah Boyce, Editor-In-Chief
2
Board Chair’s Message
2008-2009
Board of Trustees
On behalf of the Board of Trustees
of Coastal Horizons Center, Inc.,
it is a privilege to present the Fiscal Year 2008-2009
Thomas Potratz
Chair
Howard Loving
Vice Chair
L.S. “Bo” Dean, Jr.
Secretary
David Kingman, CPA
Treasurer
Simon Britton
Benjamin David, DA
Cynthia Henry
Hal Kitchin
Richard McGraw
Gina McKim
Craig Michael
Nora Noel, PhD
Richard Ogle, PhD
Beth Quinn
Clyde Stunson
Gaines Townsend
Ken Weeden
Jonathan Weiss
Margaret Weller-Stargell
Kathleen Wiese, MD
Annual Report.
to both maintain the high quality of services while
keeping a keen eye on ongoing fiscal responsibilities.
Would you expect anything less from Coastal
Horizons Center? I certainly wouldn’t, having
Before you begin reading the report however,
witnessed the organization first-hand in my five
some background is in order. Like all of us you are
years of Board service. Also sharing this perspective
no doubt very aware of the enormous economic
is anyone who has needed assistance from the
challenges our nation and the world has faced in the
organization, as well as the social workers, elected
past year. The crisis has touched individuals, families
officials, members of law enforcement and our legal
and communities with unparalleled swiftness and
system who work closely with the management
depth.
team and staff day in and day out.
For Coastal Horizons Center the impact has been
You may recall in my letter introducing the
twofold; first, the need for services provided by the
annual report last year I called the organization
organization has never been greater. Simultaneously,
‘extraordinary.’ There may be no such word in our
the major funding sources at the Federal, State and
dictionary but ‘extraextraordinary’ might be a better,
local level have had to reduce their own budgets,
more fitting description.
thus straining the resources and budget of Coastal
Horizons Center to unprecedented levels.
On behalf of the Board of Trustees, we would like
to acknowledge the individuals, foundations, grant
Despite the above facts, with a budget of $10.6
providers and government agencies that have
million, the organization ended the fiscal year at a
provided funding to Coastal Horizons Center. Your
net loss of less than -2%. It is also noteworthy that
support and heartfelt investments have enabled the
the FY 2008-2009 budget was an increase of +16%
organization to continue to assist some of the most
from FY 2007-2008 ($9.1 million) and an increase of
vulnerable and valuable members of our community.
+92% from just five years ago.
Lastly, as this will be my final term as Board Chair, I
Credit for holding the budgetary shortfall to such
would also like to express my sincere appreciation to
a low level should be given to my fellow Board
the staff of Coastal Horizons Center. In a world with
members as well as President and CEO Margaret
too few heroes you folks are more than worthy of
Weller-Stargell and the Management Team. These
that description – and then some – and I thank you.
remarkable individuals demonstrated leadership
when it was needed most with early, preemptive
and proactive analysis and determined decision-
With very best regards to you and your families, I
remain,
making.
Once those strategic decisions were made the
well-trained, professional and compassionate staff
of Coastal Horizons Center stepped up in a big way
Thomas Alan Potratz
Chair, Board of Trustees
3
President’s Message
As I look back on the past year,
Indeed, it is time for us to celebrate the dedication
The fundamental requirements of providing cost
a common theme continues to permeate my
and commitment of our staff, now more than ever.
effective, quality services in the midst of frequent
thoughts…it has been a time of great uncertainty.
Coastal Horizons Center has historically provided
reimbursement changes required us to reassess how
The financial crisis of 2008-2009 is the worst in
services to a population of clients that have never
we serve, and to whom. Without a guarantee of
America’s history since the Great Depression, and
been seen as popular. The team at Coastal Horizons
reimbursement for qualified services by qualified
this economic downturn has impacted us all. North
Center has remained vigilant in their commitment
staff, agencies like Coastal Horizons Center will not
Carolina experienced an over $3 billion budget
to serve those in need of substance abuse, mental
survive. It is critical that this message be magnified
shortfall this past fiscal year. This shortfall required
health, criminal justice, and crisis intervention
as we look to the future of delivering quality
state agencies and contract agencies to take
services to the citizens of the 33 Eastern Counties
services to the citizens of North Carolina. We are
extraordinary measures to survive. Coastal Horizons
of North Carolina and Durham. The many residents
in tumultuous times, and need to strategically
Center was no exception. For the first time in the
of Brunswick County in need of substance abuse
define how we want our mental health system to
history of the organization we implemented a
and mental health treatment will soon be greater
be structured when times get better...and they will
furlough plan for all employees. We had to eliminate
served by the opening of our long awaited new
get better. We must identify ways to sustain the
some positions, which meant assuming the difficult
Coastal Horizons Center facility in Shallotte. This
strong providers who can weather the storm and
task of informing individuals they would no longer
7800 square foot project, made possible through
affiliate with others to guarantee a full continuum
have employment with the Agency. It required
the very generous donation of the Odell and Virginia
of services to those clients in need. Coastal Horizons
telling existing staff they would need to do far more
Williamson family, is set to open in the fall of 2009.
Center remains committed to meeting its mission
with far less. It has not been an easy year, nor has it
come without significant costs.
Coastal Horizons Center is fortunate to have quite
an impressive Board of Trustees, comprised of a
to promote choices for healthier lives and safer
communities by providing professional assistance
to those in need of prevention, crisis intervention,
Although Coastal Horizons Center has been faced
diverse, cross section of outstanding professionals.
with many challenges caused by the state’s budget
They assumed and accepted the enormous
crisis, our staff has risen to these challenges each
responsibility of assuring the survivability of the
and every time, and with very little warning. Staff
Agency in a time of extreme financial uncertainty.
continued to excel in service delivery through a
With their strategic guidance, we went through the
year of financial uncertainty and constant changes.
critical and arduous process of developing financial
Never have I been so proud to be a part of this
contingency plans and streamlining expenses in
Margaret Weller-Stargell
phenomenal organization. We have the most
order to balance the Agency’s budget. The financial
President and CEO
talented, most productive staff…and they are a staff
viability of this agency has remained strong due
of great heart and strong will.
to the agency’s sound business practices, even
amid times when the system itself has been most
dysfunctional.
criminal justice alternatives, community outreach,
substance abuse and mental health treatment
services.
4
Financial Audit Report
Year End June 2008
Sources of Revenue – 2008-2009
Coastal Horizons Center, Inc.
Foundations
& Donations
4%
Statements of Financial Position
June 30, 2008 and 2007
Assets
Current Assets
Cash and cash equivalents (Notes 5 and 12)
Certificates of deposit (Note 12)
Investments (Note 3)
Receivables (less allowance for doubtful accounts 2008 $589,357;
2007 $340,514) (Note 13)
Prepaid expenses
Total current assets
2008
$
Assets Limited to Use for Construction of Facilities (Notes 4 and 8):
Cash and cash equivalents (Note 12)
Investments (Note 3)
Certificates of deposit (Note 12)
Property and Equipment (Notes 4, 5, 6 and 7)
Less accumulated depreciation
Total assets
$
Liabilities and Net Assets
Current Liabilities
Accounts payable and accrued expenses
Accrued vacation
Deferred revenue
Current portion of capital lease payable (Note 7)
Current maturities of long-term debt (Note 6)
Total current liabilities
$
Capital Lease Payable, less current portion (Note 7)
Long-Term Debt, less current maturities (Note 6)
Total liabilities
176,487
206,100
-
$
279,297
188,245
1,238,422
143,178
1,849,142
224,405
775,677
1,000,082
76,166
740,232
208,010
1,024,408
5,299,826
1,025,403
4,274,423
7,892,513
4,731,999
790,185
3,941,814
$ 6,815,364
$
96,421
221,443
25,018
46,590
125,004
514,476
77,484
1,753,895
1,831,379
131,398
1,868,482
1,999,880
2,866,456
2,514,356
Commitments and Contingencies (Notes 4, 8, 10 and 11)
Net Assets
Unrestricted
Temporarily restricted (Note 2)
Total net assets
Total liabilities and net assets
$
See Notes to Financial Statements.
3,366,184
1,659,873
5,026,057
7,892,513
2,657,788
1,643,220
4,301,008
$ 6,815,364
Local Management
Entities Funding
71%
Coastal Horizons Center, Inc.
Statements of Activities
Years Ended June 30, 2008 and 2007
Revenue and other support (Notes 8 and 13)
Government grants
Contributions
Client fees
Other
Net assets released from restrictions:
Satisfaction of program use restriction
Total revenue and other support
Change in net assets
See Notes to Financial Statements.
Chief Financial Officer
7,553,817
209,012
1,204,402
56,955
$
24,378
9,048,564
Expenses and losses
Supporting expenses
Administration
Program expenses
Clinical Trials Network
Outpatient treatment services
Outdoor adventure
Prevention/education
Treatment accountability for safer
communities (TASC)
Crisis line/open house
Rape crisis
TASC Training Institute
Runaway
First call
HUD Horizon Housing
Day sentencing
Rape prevention
Total expenses and losses
Net assets, ending
2008
Temporarily
Restricted
Unrestricted
$
Net assets, beginning
Alan Waller
Government
Contracts & Grants
19%
2007
2,142,976
92,445
2,618,008
622,430
247,899
50,161
114,587
1,035,077
Program Other
Service Fees 1%
5%
$
Total
41,031
$ 7,553,817
209,012
1,204,402
97,986
(24,378)
16,653
9,065,217
731,374
-
731,374
2,947,151
193,520
479,376
-
2,947,151
193,520
479,376
2,414,106
101,367
302,778
503,937
216,190
99,198
131,619
173,861
45,691
8,340,168
-
2,414,106
101,367
302,778
503,937
216,190
99,198
131,619
173,861
45,691
8,340,168
708,396
16,653
725,049
2,657,788
1,643,220
4,301,008
1,659,873
$ 5,026,057
3,366,184
$
5
Coastal Horizons Center, Inc.
Program Operations and Service Area
Substance Abuse Services / Crisis Intervention Services / Eastern Center
for Prevention Resources / TASC / NC TASC Training Institute
Eastern Center for Prevention Resources / TASC / NC TASC Training
Institute
Eastern Center for Prevention Resources / NC TASC Training Institute
TASC / NC TASC Training Institute
NC TASC Training Institute Only
Board of Trustees
President & CEO
Administration
Substance Abuse &
Mental Health Services
Crisis Intervention Services
Hotlines (Crisis Line/First Call for Help)
Prevention
Open House Youth Shelter
Outdoor Adventure
Rape Crisis Center
HIV Early Intervention
H.U.D. Horizons Housing
Criminal Justice Services
HARRTS
Outpatient & Medical
Adolescent Treatment & MAJORS
Adult Treatment
Adult Opioid Treatment
Clinica Latina
DWI Services
Research & Clinical Trials
TASC Statewide Training
Institute
Training & Curriculum Development
Creative & Technical Development
Credentialing Department
TASC (Treatment Accountability for
Safer Communities)
Drug Testing
Day Sentencing Center
6
External Operations
Coastal Horizons Center continues
to be a leader in the provision of
is expected to open in September, 2009 and will
evidence based practices in criminal justice,
have been hard at work developing relationships
substance abuse, crisis intervention and mental
within the community and upfitting the facility while
health services inside an ever changing landscape
providing services in a temporary office space in
within our state. Multiple meetings have been
Supply until the official opening.
attended with the Legislative Oversight Committee,
the Institute of Medicine’s Task Force on
Substance Abuse, the Division of Mental Health,
Developmental Disabilities and Substance Abuse
Services as well as Southeastern Center and East
Carolina Behavioral Health. On a national level
meetings have been held with SAMHSA, NASADAD,
and NIDA regarding criminal justice and treatment
services. The major concern continues to be the
difficulty in assuring a full continuum of substance
abuse and mental health treatment for North
Carolina citizens including those involved in the
criminal justice system.
The financial crisis in North Carolina has caused a
forty million dollar reduction in the state budget to
the Local Management Entities for services across
the state. This will further fragment a system of
care which has been struggling for several years.
It is expected to directly affect services provided
by Coastal Horizons Center across eastern North
house both treatment and rape crisis services. Staff
The 2008 National Treatment Accountability for
Safer Communities (TASC) conference was held in
Chicago where I completed my two year term as
President of the organization. In September, 2009
North Carolina will again be host to the National
TASC conference. The conference will be held in
Charlotte and has many outstanding presenters
including R. Gil Kerlikowske, the Director of the
White House Office of National Drug Control Policy.
After seven years of service, I will attend my last
National Board meeting at this conference and look
forward to nominating another Coastal Horizons
Center TASC staff person to be elected to serve our
state on the National Board.
One CARF survey was completed during the fiscal
year. Shortly after that survey I stepped down as
a surveyor in order to spend more dedicated time
within the Wilmington and Eastern North Carolina
operations.
Carolina and Durham. The definitive reductions in
As we enter the new fiscal year it is my hope that
funding to programs have not yet been determined
Coastal Horizons Center will continue to be a leader
but the responses by our management team to
locally, statewide and nationally to enable us to
these reductions will need to be rapid to assure
enhance our mission.
continued financial stability for the agency.
On the local level, expansion of services continued
to be the key to success during this fiscal year. The
major service expansion has been the finalization of
construction of our Brunswick facility. This facility
Karen V. Chapple,
Executive Vice President of Operations
7
Human Resources
Coastal Horizons Center continues
to be a recognized leader in its
service field by many of the area and national
times of tighter fiscal management, and have done
so together in a supportive, collaborative fashion.
The chart below continues to show the steady
substance abuse and mental health treatment
growth of our committed staff over the past few
professionals. I can proudly share this statement as
factual - a result of my role as the Human Resources
Director, which provides me with the opportunity to
converse with many talented treatment professionals
years, along with Coastal Horizons Center’s ability to
maintain appropriate levels of staff services, despite
the economic challenges faced this past year.
who inquire about possible opportunities to become
Coastal Horizons Center, and it’s people, have
part of the Coastal Horizons Center team.
successfully demonstrated their experience
managing how we continue to deliver our services
While this past year was challenging for us
to those in need in all types of economic health
organizationally, as it was with other service
periods over the years. As we look ahead, we’ll
providers working with tightened budgets, our
continue to draw from these experiences, and
team of professionals came together in many ways
continue in our place as the recognized leader in
not anticipated by the Agency’s management. We
our field.
witnessed departments creatively doing more with
less, staff members extending themselves in their
roles to help each other, and their working together
in a supportive team approach to maintain and
Bob Jalbert
continue the high standards of service for which
Human Resources Director
Coastal Horizons Center is known. Our people have
demonstrated their ability to achieve success in
Employee Totals • 2008-2009
2009-2010
2008-2009
2007-2008
2006-2007
2005-2006
2004-2005
Total
Full-Time
Part-Time
2003-2004
2002-2003
0
20
40
60
80
100
120
140
160
8
Criminal Justice Services
Correctional
Alternative Programs
The Criminal Justice Services (CJS)
component of Coastal Horizons
Center provides a continuum of services to people
involved in the criminal justice system within eastern
North Carolina and training statewide for staff
providing similar services. The primary goals of
CJS are:
n To assist the individual in accessing the
hundred and four (5,404) referrals in this past fiscal
year. Additionally, of the four thousand one hundred
and seven (4,107) individuals that completed TASC
services this year fifty three point seven percent
(53.7%) or twenty two hundred and 7 (2,207)
completed the program successfully.
North Carolina TASC Training Institute
treatment and community support services
North Carolina TASC Training Institute
needed in their local community to ultimately
The NC TASC Training Institute provides evidence
reduce recidivism
based training to TASC staff statewide via regional
n To provide advocacy within the criminal justice
system
n To provide state of the art training to staff
involved in Treatment Accountability for Safer
Communities (TASC) programs and their partner
agencies.
and virtual learning environments in order to
improve the delivery of services to the offender
population across North Carolina.
New Hanover County Day
Sentencing Center
The New Hanover County Day Sentencing Center
TASC (Treatment Accountability for
Safer Communities)
is a highly structured, intermediate punishment
TASC is a critical link between the criminal justice
punishment as well as rehabilitation opportunities to
system and treatment services. TASC provides:
substance abusing offenders.
n Screening and assessment for those referred;
“...I wanted a better
life than the one
I was living. My Case
Manager made me
feel like...she actually
cared about me getting
the help I needed.”
region. The RCE received five thousand, four
n Referral and linkages to treatment services
needed;
n Access to wrap around services in the local
community;
n Monitoring and reporting treatment progress to
the referring agent.
program designed to provide risk control,
Drug Diversion
A 12 month voluntary program for first time felony
offenders in need of substance abuse services.
Drug Education School (DES)
DES is a state certified course designed for first
time offenders who have been charged with
These services are provided in 33 counties in Eastern
misdemeanor possession of Schedule I through VI
North Carolina and Durham.
and/or drug paraphernalia or Felony Possession of
TASC RCE
(Regional Coordinating Entity)
Cocaine (less than one gram).
The TASC RCE serves as the management
Alcohol and Drug Education Training School
(ADETS)
infrastructure for the effective delivery of substance
ADETS is a state certified course designed for
abuse and other treatment interventions to the
individuals who have been convicted of driving while
offender population in eastern North Carolina. The
under the influence. Assessments are provided for
RCE is responsible for ensuring that standardized
this level of offender prior to referral for ADETS and/
TASC services are available throughout the eastern
or treatment.
9
Criminal Justice Services
Region I – Regional
Coordinating Entity (RCE)
The TASC RCE provides an
objective and effective bridge
between two separate institutions: justice and
treatment. The justice system’s legal sanctions reflect
the community’s concern for public safety, while
Accomplishments in Client Services:
Accomplishments in Regional Development:
n Five thousand four hundred and four (5,404)
n Quality assurance procedures have been
implemented state wide with quality assurance
review performed by RCE Director’s and the
TASC Training Institute Director.
clients were referred to Regional TASC services
in fiscal year 08-09.
n Fifty three point seven percent (53.7%), or two
the treatment community emphasizes therapeutic
thousand two hundred and seven (2,207), of
Regional Statistical Information:
relationships as a means for changing behavior and
clients completed TASC services successfully.
n 53.3% of all admissions were Intermediate level
offenders.
n 78.5% of admissions were men.
n Average age of admissions within the region
was 31.
reducing the personal suffering associated with
n The Addiction Severity Index Multimedia Version
substance abuse and mental illness. Under TASC
(ASI-MV) utilization continues with positive
supervision, community-based treatment is accessed
results.
for drug-involved and/or mentally ill offenders. The
n Average cost of $1.37 per client per day.
TASC RCE staff provides clinical substance abuse
Wes Stewart
quality services for drug-involved and/or mentally ill
Accomplishments in Professional
Development:
offenders.
n All Region 1 TASC staff are either registered with
assessments and mental health screening and access
The Coastal Horizons Center TASC RCE continues to
provide administrative and managerial supervision
within Region 1. The TASC RCE is responsible
for quality improvement and quality assurance
throughout the Region with several key goals
which include; Standardized clinically-sound
practice; Standardized protocols for treatment
access and tracking; Utilization management and
review; Quality and outcomes management; and
Information management.
TASC RCE Director – Region 1
the NC Substance Abuse Licensure Board or
have already received their LCAS, CCS or
Active Cases at Month End – 2008-2009
CCJP certification.
n Care Management staff from the Region
2,800
have completed the TASC on-line Clinical
2,700
Series Training.
2,600
n The majority of Case Management staff
2,500
have attended all trainings within the
2,400
Region offered by the TASC Training
2,300
Institute.
2,200
n Twelve TASC staff within the Region
2,100
attended the 2008 National TASC
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
2008 2008 2008 2008 2008 2008 2009 2009 2009 2009 2009 2009
Conference
Case Activity – 2008-2009
600
Admissions
Discharges
500
400
300
200
100
0
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
2008 2008 2008 2008 2008 2008 2009 2009 2009 2009 2009 2009
10
Criminal Justice Services
NC TASC Training Institute
Treatment Accountability for Safer
Communities - North Carolina TASC
Training Institute
n The TASC Training Institute provides evidencebased training to TASC staff statewide, via
regional and virtual learning environments in
North Carolina TASC Training Institute
Accomplishments During FY 08-09
n The NC TASC Training Institute sponsored 24
NC TASC staff to the 2008 National TASC
Conference in Chicago, Illinois.
n The NC TASC Clinical Training Series is certified
order to improve the delivery of services to the
by the NC Substance Abuse Professional Practice
offender population across the state of North
Board (NCSAPPB) as an on-line training series.
Carolina.
TASC staff completed 1282 online courses in FY
n The Institute provides TASC Clinical Series Online
Training for new staff, NC Drug Education
School (DES) instructor training, DWI Services
technical and continuing education training
via regional and state conferences, and other
Institute sponsored events.
n The Institute continues to develop distance
learning modules including, “TASC Clinical
Series Online”, and “TASC Continuing
Education” online presentations.
n The Institute’s websites provide information,
online training, training event information and
registrations for the NC TASC Network and the
NC DWI treatment provider community.
n The Institute administers the Instructor
Certification programs for the NC DES and
08/09 for a total of 4436 credit hours awarded.
n Two new online courses, Ethical Principles
of Conduct and Incident Reporting, were
developed and approved by the NCSAPPB.
n Continuing education in NC TASC Standard
Operating Procedures, Co-Occurring Disorders,
and Strength Based Practices was provided to
638 TASC and Criminal Justice partner agency
staff awarding 3689 credit hours.
n ADETS Instructor Pre-Certification Trainings was
provided for 140 participants awarding 4200
credit hours.
n North Carolina Drug Education School Instructor
Pre-Certification Trainings were held, training 71
participants and awarding 319.5 credit hours.
n “E 508” DWI Certificate of Completion Web
NC Alcohol and Drug Education Traffic School
Application Trainings were held, training 212
ADETS programs.
participants and awarding 1007 credit hours.
n The Institute provides administrative and
n NC DWI New Provider Orientation Training was
technical support, training and consultation for
provided to 113 participants and awarding
NC Division of Mental Health, Developmental
536.75 credit hours.
Disabilities and Substance Abuse Services DWI
Programs Office, including DWI New Provider
Orientation, E508 Certificate Of Completion
training and administration, and quality
Dale Willetts
improvement consultation for DWI treatment
Director, NC TASC Training Institute
providers.
11
Substance Abuse
and Mental Health Services
The Substance Abuse and Mental
Health Services of Coastal Horizons
Center provides a continuum of outpatient
treatment, HIV early intervention, and prevention
services to individuals in the eastern region of North
Carolina – with primary emphasis being in New
Hanover, Pender, & Brunswick counties. The purpose
n UNC-Chapel Hill Department of Social Work
n Webster University
n Equip them with skills and resources needed for
healthier living; and
n Encourage those individuals and their families in
the recovery process.
New Hanover County
615 Shipyard Blvd
Wilmington, NC 28412
(910) 343-0145
n Adolescent Services (for Teens & their Parents)
n MAJORS Program for Adjudicated Youth
Pender County
803 S Walker St
Burgaw, NC 28425
(910) 259-0668
& their Families – utilizing Cannabis Youth
Treatment (CYT) and other evidence based
n Engage substance abusing/chemically dependent
high risk) with professional services;
n UNCW – Psychology Department and School
of Social Work
of our services is threefold, to:
and mental health populations (and those at
Our Outpatient Treatment facilities are now
in three (3) locations:
n Research & Internship Partnerships:
treatment approaches
n Adolescent specific treatment
n Intensive In-Home services
Brunswick County
120 Coastal Horizons Center Drive
Shallotte, NC 28470
(910) 754-4515
n Horizons Adult Regional Residential Treatment
Services (HARRTS) Program
n Integrated model of efficient delivery of
coordinated and collaborative services to
Outpatient Treatment
address the problems of homelessness,
Kenny House, LCAS, CCS
n Substance Abuse and Mental Health Services
substance abuse, and co-occurring mental
Vice-President of Clinical Services
n Individual, Group, & Family Counseling
illness.
• With Auxiliary Medical & Supportive
Services
• Mental Health Counseling
n Substance Abuse Intensive Outpatient
Program (SAIOP) – structured group,
n Mobilizing communities to prevent, reduce, or
n Clinica Latina – Specialized Outpatient
Hanover County)
Services in Spanish n Other Supportive Services
Mental Health/STR
27%
delay illegal use of alcohol, tobacco, and other
drugs
n Serving as the Eastern Center for
Opioid Treatment Clinic • 2008-2009
Prevention Resources (CPR)
n Utilizing Best Practice Strategies and
140
n Adult Drug-Free Treatment
Programs proven effective in delivering
120
n Adult Treatment for Opioid Dependence
quality outcomes
100
n Medication Assisted Recovery
• Opioid Treatment Program (New Hanover)
• Office Based Suboxone (New Hanover
and Brunswick)
n HUD Horizons Housing Program
Family/Other
16%
n Rapid & Standard HIV Testing
Prevention & Outdoor Adventure
Self
22%
TASC/Probation
35%
Referrals in eastern North Carolina
activities
n Jail Diversion Mental Health Services (New
n Education, Medical Diagnostic Testing &
individual and family addiction treatment
Source of Referrals – All Clients • 2008-2009
HIV Early Intervention
Admissions
Enrolled 07/01/08
80
60
40
20
0
Male
(W)
Male
(B)
Male
(O)
Female Female Female
(W)
(B)
(O)
12
Substance Abuse and Mental Health Services (continued)
Outpatient Treatment
What Have Outpatient Treatment Services
Accomplished In The Past Year?
groups in Dialectical Behavior Therapy, Creating
services in Spanish and in a culturally
Calm, Seeking Safety, Open Support Groups,
comfortable setting for Latinos and their
We are a comprehensive, affordable outpatient
Hepatitis/Liver Disease Support Groups, and
families.
treatment program for adults and adolescents.
Client Services:
n After 23 years of dedicated service to the
Trauma-specific groups.
n Through our MAJORS Program and
Adolescent services, we continued to provide
Agency, Dr. Thomas Reid resigned as our
evidence-based treatment interventions for
Medical Director. The duties of Medical Director
adolescents.
were assumed by Dr. David Joseph after a
n We maintained a full census in the five (5)
n Our quality services were recognized by CARF,
as evidenced by our recent three (3) year
accreditation.
n We have seen our caseload grow in New
Hanover County to over 600 active substance
abuse clients.
n HARRTS… The HARRTS program was developed
successful three month period of transition.
apartments of permanent housing as part of
Many thanks to Dr. Reid for his years of service
our HUD Horizons Housing (HHH) Program
as an innovative treatment approach to engage
to Coastal Horizons Center.
for homeless clients from the Opioid Treatment
individuals who otherwise do not follow-up
Program. The renewal grant for the 2009-2010
with outpatient services after either acute
project to study telemedicine screening with
fiscal year will allow us to maintain a census of
hospitalizations or inpatient treatment. We work
over 733 individuals at risk for co-occurring
up to six (6) individuals or families, in a total of
with primary substance abuse as well as co-
disorders and for HIV/AIDS.
five (5) apartments.
occurring mental health and medical issues.
n We finalized our 3-year NIDA-funded research
n Our Substance Abuse Intensive Outpatient
n We continued our relationship with various
n We entered into Memorandums of
Treatment Program (SAIOP) has grown
graduate school programs, with graduate
Understanding and Business Associates
beyond its original capacity to serve up to sixty
Interns serving as a valuable resource for the
Agreements with 6 “network partners” in
Agency.
the community to provide the residential/
(60) clients, with five separate sections of SAIOP.
SAIOP is offered each Monday, Wednesday and
n All staff members are Licensed, Certified or
recovery beds - Hope House of Wilmington,
Registered with either the North Carolina
East Coast Solutions – Stepping Stone Manor,
Substance Abuse Professional Practice Board or
Full Circle Ministries, LINC (Leading into New
Admission processes were redesigned to
with another discipline (NC Psychology Board;
Communities), Good Shepherd Ministries, and
incorporate the need for Comprehensive Clinical
NC Board of Licensed Professional Counselors,
Assessments. We began utilizing the Avatar
NC Social Work Board).
Friday without exception (holidays included).
n The Screening, Intake, Assessment and
electronic medical records system for intakes
and assessments.
n In addition to “Recovery 101” Classes,
we added “Motivating Change” classes,
an 8-session Evidence-Based Best Practice
n With a grant from the Cape Fear Memorial
All Family Recovery.
n We have built strong relationships for referrals
with regional programs such as – Wilmington
Foundation, we were able to support
Treatment Center, Cherry Hospital, Walter B
leadership positions in New Hanover, Brunswick
Jones ADATC, ATC in Raleigh, local outpatient
and Pender counties.
providers, RJ Blackley ADATC, etc. . .
n We were successful in obtaining State approval
n We received 365 referrals from the above
intervention using Motivational Enhancement
for an Alternate Service Definition for Jail
agencies and admitted 161 to the program -
Therapy techniques. This affordable class allows
Diversion Services and will expand this
with 53 successful completions and 33 of them
clients to engage quickly in services that will
program going forward into the Fiscal year
who we continue to have contact with that
enhance readiness for change and help them be
2009-2010.
remain clean and sober.
better prepared for their treatment experience.
n Licensed therapists added to the variety of
groups that we offer, including additional
n With a grant from the Kate B Reynolds
n We have been used by the State MH/DD/SAS
Charitable Trust, we successfully launched
to provide consultation with other agencies
“Clinica Latina” – providing professional
developing similar programs.
substance abuse and mental health treatment
13
Brunswick County…
n While our new 7,000 square foot outpatient
n We continued to collaborate with Southeastern
Center to house their Pender County Hospital
New Initiatives:
n We will be fully implementing the Avatar
treatment facility was being built in the town
Discharge Clinic and assist them in providing
computer system, to move from integrated
of Shallotte in Brunswick County, we provided
psychiatric services at a much reduced cost to
electronic scheduling to client records and
services over this past year from a small,
uninsured residents of Pender County.
billing.
temporary office nearby. We began offering
n We continued to provide ongoing brief therapy
outpatient medical (Suboxone), DWI, and other
and suicide assessments to the Pender County
substance abuse and mental health counseling
Jail.
services for adults and adolescents. Our new
n We will work on developing new services
for Pender and Brunswick counties to meet
community needs.
n We continued our relationship with various
n Adolescent and MAJORS services going forward
facility was built and services launched with the
graduate and undergraduate school programs,
this fiscal year will offer a variety of services,
generous financial support of the Williamson
with their Interns serving as a valuable resource
including Cannabis Youth Treatment (CYT),
family. We are now fully operational!
for the Agency.
Intensive In-Home Services, basic (individual,
Pender County…
n In Pender County we now serve over 450 active
clients receiving substance abuse, mental health,
medication management services or various
classes.
n We became a state authorized DWI Treatment
Facility, offering DWI Assessments, Short Term
and Longer Term Treatment.
n We added a Wellness 101 class and a Recovery
101 class to meet the needs of clients with
mental health and substance abuse issues
who could not receive state funding for their
treatment.
n We expanded classes to include a weekly Anger
Management Class.
n We provided team building, relationship building
n We continued to provide Assessment services
for Pender County Department of Social Services
case management, and psychiatric care.
and Probation offering a reduced fee for clients
n We will continue to pursue opportunities to
funded by these organizations.
a bilingual therapist on staff.
Services assisting clients with housing,
and began work on a program to offer
comprehensive mental health and substance
abuse services to veterans and their families.
n We will further develop opportunities to provide
services to Spanish speaking (Latino) consumers.
transportation, Medicaid applications,
employment search and skill development,
connecting clients to food resources, self help
groups and other community resources.
n We continued to work with PSC Med Supply to
provide low cost prescriptions with in our office
which allows clients comprehensive seamless
treatment.
Outpatient Treatment Clinic –
Non Opioid Male Clients Served
2008-2009
therapy for students at Burgaw Elementary
n We became paneled with Tricare Insurance
their families and obtain training on the special
needs of this population.
n We continued to offer Community Support
County Middle schools and weekly individual
and Safe Schools, Healthy Students programs.
offer comprehensive services to veterans and
n We continued to offer all services in Spanish via
and emotional regulation groups in five Pender
School as part of the Communities in Schools
group, and family) therapy, community support/
Outpatient Treatment Clinic –
Non Opioid Female Clients Served
2008-2009
90
160
Male (W)
Male (B)
Male (O)
(W)
Male
140
120
70
100
60
80
50
40
60
30
40
20
20
0
Female (W)
Female (B)
Female (O)
80
10
under 18
18-24
25-35
35-44
45 +
0
under 18
18-24
25-35
35-44
45 +
14
Substance Abuse and Mental Health Services (continued)
HIV Early Intervention
Outreach / Early Intervention Contacts
By Gender • 2008-2009
Females
47%
We continue to work with
individuals who are already in
New Initiatives:
n We continue to partner with the State
treatment — in our Tri-County area. Our focus has
expanding our HIV testing services beyond
been on individuals at high risk for HIV/AIDS and
our tri-county area — we started with six (6)
communicable diseases, and to provide free HIV
Opioid Treatment Programs in the eastern region
related testing and counseling services.
of NC and we now have eight (8) program
agreements. Our objective is to collaborate with
Males
53%
Outreach / Early Intervention Contacts
By Ethnicity • 2008-2009
Hispanic
6%
Other
2%
HIV Early Intervention services include:
even more programs in the east to ensure that
n Medical Diagnostic Testing and Counseling for
those who receive substance abuse treatment
HIV, TB, and Syphilis
n Risk Reduction Counseling and Education
n Referrals for other medical services
counseling services to even more individuals
n RV (Mobile Field Station) services
as they are admitted to our own treatment
n Early Intervention HIV support group
program. The idea is to provide these services
n Regional testing and counseling in various other
upon admission/intake. We also will provide our
SA treatment centers located in eastern North
Carolina.
Caucasian
76%
What have HIV Early Intervention Services
Accomplished in the Past Year?
n We have reached 608 individuals in the TriCounty area with HIV testing along with pre and
post test counseling. Also, we have reached 385
African American
15%
also receive our HIV services.
n This year we hope to provide our testing and
individuals through our regional testing which
totals 993 individuals reached this year.
n Our HIV Early Intervention support group
continues to meet weekly. We also continue
to assist our group participants with accessing
various HIV/AIDS workshops, trainings,
community events, etc.
n We continue to use the OraQuick Rapid HIV
Antibody Test and the Uni-Gold Recombigen
Test.
n We facilitated referrals for 196 individuals
coming out of “facility based crisis” facilities to
assist in their access to follow up care.
services to the newly opened Clínica Latina.
n This year we hope to implement the VOICES/
VOCES single-session, video-based HIV/STD
prevention program designed to encourage
condom use and condom negotiation skills. This
program targets African American and Latino
adult men and women at high risk of becoming
infected with and/or transmitting HIV and other
STDs. Skills in condom use and negotiation are
modeled in the videos, then role-played and
practiced by participants during the discussion
that follows.
15
Prevention and
Outdoor Adventure
Best Practice Strategies and Programs Proven Effective
Prevention Services provide a wide range of age
appropriate, culturally relevant, and research-based
programs and strategies designed to promote
healthy choices and prevent problems associated
with alcohol, tobacco, and other drug use. There are
six types of service: 1) information, 2) education, 3)
alternatives, 4) problem identification and referral, 5)
community based processes, and 6) environmental
changes. There are five “best practice” steps to
providing services: 1) needs assessment, 2) capacity
development, 3) planning, 4) implementation, and
5) evaluation.
Outdoor Adventure programs offer an opportunity
for participants to experience a dynamic learning
environment that reinforces communication, trust,
teamwork, and decision-making skills. Best practice
models and industry standards are followed for
these programs.
What Have Prevention & Outdoor
Adventure Services Accomplished In The
Past Year?
Prevention Best Practice Programs
Youth
n 257 children were served with I’m Special (3rd
or 4th grade Skill Building Program).
n 57 youth were served with All Stars (Goal
Setting and Skill Building Program for 6th
graders).
n 97 youth were served with Project ALERT
(Refusal Skills Program for 6th graders).
n 70 youth were served with Project Toward No
Drug Abuse (Skill Building Program for 8th-12th
graders).
n 236 youth were served at the Juvenile Detention
Center (Education and Skill-Building Program).
n 20 youth were served through the Pender
County Delinquency Prevention Initiative
(Diversion Program).
n 144 students were referred from New Hanover,
Pender, and Brunswick County Schools through
the School Policy Violation Program.
n 49% of students received Prevention
Services
n 41% of students were referred for
Additional Services
n 10% of students chose Other Options (noncompliance, own provider network, etc.)
Adults
n 14 adults and 11 children were served with
Strengthening Families Program (Parent and
Child Skill Building Program).
n 23 families were served with Guiding Good
Choices (Parent Skill Building Program).
n 120 families were served with Staying Connected
with Your Teen (Parent Skill Building Program).
Prevention Best Practice Strategies
n Environmental and Policy Change: Changes
to laws, norms, policies, and practices help
communities address the root causes of
problems such as teen tobacco use, underage
drinking, impaired driving, and other drug use.
n Staff from the Eastern Center for Prevention
Resources (CPR), were chosen to become
coaches in the Sustainability Planning Training
Model. Coaches are working with communities
in the Eastern Region to develop Sustainability
Plans that will assist local communities in
sustaining outcomes developed through the
Strategic Prevention Framework. The Eastern
CPR Prevention Staff strive to increase the
capacity of Prevention Services throughout
Eastern North Carolina by providing technical
assistance, increasing training opportunities,
serving as a resource center and guiding
communities through the Strategic Prevention
Framework steps. This includes direct training
and scholarships to build community capacity
across the Eastern Region, including the target
communities Onslow, Duplin, Sampson, Dare,
Brunswick and Gates. Staff members work with
community leaders to identify specific problems
and develop plans to address those areas using
best practices. Staff members are Facilitator
Trainers in several model programs including
the Sustainability Planning and Community
Mobilization Models.
16
How
Prevention Makes a Difference
in our Community
New Hanover County
Brunswick County
All Stars
Community Coalition Building
Community Awareness
Guiding Good Choices
I’m Special
No Fumo Tobacco Prevention
Outdoor Adventure Programs
Project Venture
Reach Out Now (Underage Drinking Initiative)
State Incentive Grant (Impaired Driving Initiative)
Toward No Tobacco Use
Prevention and Outdoor Adventure (continued)
n Various forms of media including radio,
television, newspaper, billboard, theater slides
and internet were used to raise awareness
and change behaviors; media is a best practice
strategy to address behavior changes and
attitudes in large populations, especially when
combined with community mobilization to
change policies and social norms. Media
campaigns to watch in the future include: TRU
campaign messages to reduce teen tobacco
use; Quit Line promotion to provide coaches for
those wanting to quit smoking; “Life At Its Best”
messages to promote fun without drinking and
reduce underage drinking; Domino Strategy:
“0-1-2” and “Do You Count?” messages
to promote low risk alcohol consumption
guidelines and reduce impaired driving.
n Staff worked with the Cape Fear Coalition for a
Drug Free Tomorrow to identify youth access to
alcohol challenges and survey area merchants
using Alcohol Purchase Surveys to determine the
rate of merchant compliance with Pre-Purchase
Identification Checks (ID Checks); after surveying
152 stores, 74% of stores were compliant
with the law and 26% of stores surveyed were
non-compliant; compliant merchants were
thanked for their efforts to reduce youth access
to alcohol; Coalition members and staff will
Pender County
Community Coalition Building
Community Awareness
I’m Special
Outdoor Adventure Programs
Project Venture
Staying Connected with Your Teen
Strengthening Families
Toward No Drug Abuse
continue to work with non-compliant stores to
improve compliance rates.
n Over 300 people attended the Recovery Month
Celebration Awareness Event with music,
food and family friendly fun; consumers and
community partners were involved in the
planning and implementation of the event. A
Jazz Music Fund Raiser helped cover the cost of
the event.
n Over 1,300 youth at local area schools attended
Red Ribbon Celebration presentations or
programs.
n Over 1,200 youth attended Alcohol Awareness
Month events with media coverage and
partnerships.
Outdoor Adventure Best
Programs and Practices
n 1,632 participants were served through Outdoor
Adventure Programs including:
n 411 youth served in after-school Teambuilding
Programs in Brunswick, Pender, and New
Hanover Counties.
n 59 youth completed Project Venture- the year
long leadership, adventure, and service learning
program. Activities included family outings,
service learning and Eco-Adventure Summer
Camp.
Delayed Early
Onset of Drug Use
All Stars (6th Grade)
Project ALERT (6th & 7th Grade)
Project Venture (6th–9th Grade)
Toward No Drug Abuse (9th–12th Grade)
Guiding Good Choices (Parents of 4th–8th Graders)
Staying Connected with Your Teen (Parents of 8th–12th Graders)
3
3
3
3
Increased Standards
& Norms Unfavorable to
Drug Use
Decreased
Weapons Carrying
Among Males
Decreased Alcohol,
Tobacco & Drug Use
3
3
3
3
3
3
3
3
3
3
3
3
3
I’m Special (3rd & 4th Grade)
Increased
Self Esteem
Increased Family
Management Skills
Program
Decreased Family
Conflict
Outcome Measurements with Prevention Programs – Prevention: Who We Reach • 2008-2009
3
3
3
3
3
3
3
3
3
All Stars
Community Coalition Building
Community Awareness
Guiding Good Choices
No Fumo Tobacco Prevention
Outdoor Adventure Programs
Project ALERT
Project SUCCESS
Project Venture
Reach Out Now (Underage
Drinking Initiative)
Staying Connected with
Your Teen
Toward No Drug Abuse
n 92% of the students participated in youth
planned and implemented service learning
projects
n 78% of students participated in Family Day
events, shown to increase family bonding
n 54% showed an increase in academic
performance and positive behavior at home
or school
n 74 youth were served through a partnership
with the New Hanover County Gang Task Force
Governor’s Crime Commission Grant.
n 45 youth and adult participants worked together
in adventure based family bonding programs
such as GET REAL (Growing and Experiencing
Together through Ropes and Experiential
Adventure Learning).
n Outcomes from participant and group leader
surveys included:
n 79% reported an increase in problemsolving skills
n 74% reported improved peer
communications and interactions
n 43% reported an increase in self-esteem and
teambuilding skills
n 42% reported an increase in positive
attitude
n 100% reported that they would recommend
this program to others
New Initiatives:
n The Eastern Center for Prevention Resources
Staff are working with Brunswick County to
collect needs assessment data, build community
capacity to address impaired driving and develop
a strategic plan for addressing the problem of
impaired driving.
n Brunswick, New Hanover, and Pender County
Schools are working to implement best practice
programs to address 100% Tobacco Free
School Policy Compliance and further reduce
teen smoking by developing Tobacco Reality
Unfiltered (TRU) Clubs and other programs
to change social norms - with training and
technical support from Prevention staff
members.
17
Medical Services and
Corporate Compliance
The electronic medical records
system was integrated into the
patient scheduling function and a reliance on this
advancement has been essential for monitoring
patient services and billing.
The program has experienced a decline in
admissions as a result of more individuals trying
suboxone rather than methadone to treat opioid
addiction.
The Division of Mental Health, Developmental
Disabilities and Substance Abuse Services enacted
changes for reporting of client services which
required frequent changes to the formatting of the
electronic medical records system.
During the last two months of the fiscal year, the
component prepared for transitioning duties to
a new physician to assume the role as Medical
Director as Dr. Thomas B. Reid resigned his position. A sampling of Quality Improvements included:
n Implementing a Recovery 101 Class to address
the large volume of referrals from the Local
Managing Entity for outpatient treatment
services.
n Conducting a training program for HARRTS
residential managers on Business Associate
Agreements to address confidentiality issues.
n TASC developed a three-tier client approach
pilot program which would include 30-60-90
day plans, with more phone contacts with
clients, more communication with probation
and more drug testing. The program was initially
implemented in Sampson and Edgecombe
counties.
The Consumer Satisfaction Survey for
2008-2009 had the following responses:
Of Outpatient Substance Abuse Treatment
consumers surveyed:
n 93% “indicated that “employees are sensitive to
my ethnic/cultural background”,
n 91% “indicated that “I have felt comfortable
asking questions about my treatment”,
n 96% “indicated that “I feel safe in and around
this agency when I arrive or leave”,
n 100% “would recommend this agency to a
friend or family member”,
n 91% “indicated that “I am making progress
with staying clean and sober”,
n 90% “indicated that “I deal more effectively
with my daily problems”,
n 92% “indicated that “I get along better with my
family and significant others”, and
n 88% “indicated that “I am doing better in
school and/or work”.
Eric Luttmer,
Vice President,
Medical Services & Corporate Compliance
FY 2008-2009 Clients Receiving Opioid Assisted Therapy (Methadone)
Number of Clients Receiving Opioid Assisted Therapy
254
Number of Doses Dispensed
54,753
Number of Take-Homes
18,845
versus
FY 2007-2008 Clients Receiving Opioid Assisted Therapy (Methadone)
Number of Clients Receiving Opioid Assisted Therapy
283
Number of Doses Dispensed
62,885
Number of Take-Homes
22,174
18
Crisis Intervention Services
Rape Crisis Center – New Hanover & Brunswick
The Rape Crisis Center provides
free and confidential 24-hour crisis
n National & North Carolina Association of Social
response, counseling, information and referrals,
n North Carolina Coalition Against Sexual Assault
solicits donations for materials, awards and
court advocacy and accompaniment, and support
n North Carolina Victims’ Assistance Network
incentives for group participants. Over the
groups for victims of rape, sexual assault and sexual
n Rape Prevention Education Program’s Sexual
years, both agencies have committed time and
abuse. Rape Crisis Center promotes community
rape awareness through elementary, middle and
high school groups and programs, sexual assault
awareness programming for homeless women
and youth, and basic rape victim response training
for community professionals. Rape Crisis Center is
one of 10 state Primary Rape Prevention Education
Programs with two community strategies focusing
on both adolescent males and females.
NEW HANOVER - Program Operations In
Fiscal Year 2008-2009:
n 257 new sexual violence victims/survivors sought
Rape Crisis Center services.
n 89 family members, friends and/or significant
others of victims sought services.
n 230 continuing victims/survivors utilized Rape
Crisis services.
n 35% of new victims served were under the age
of 18.
n 43% of new victims seen at the hospital were
Workers
Assault Advisory Board
n Blue Ribbon Commission (BRC)/ Healthy
Carolinians Violence Prevention Committee
Fiscal Year 2008-2009 Achievements:
n Rape Crisis Center remains the only victim
services agency in Coastal, Southeastern North
Carolina with ALL direct services staff certified as
Victim Services Practitioners, through the North
Carolina Victim Assistance Network.
n Rape Crisis Center – New Hanover presented
188 community rape prevention and awareness
programs presented to 2,703 citizens in New
Hanover County, in cooperation with the
following schools and agencies: New Hanover
High School, Laney High School, Trask Middle
School, Virgo Middle School, Noble Middle
School, Myrtle Grove Middle School, Pine
Valley Elementary School, Mary C. Williams
Elementary School, Union Baptist Church,
Juvenile Detention Center, Community Boys and
involved in suspected/confirmed alcohol or drug-
Girls Club, Inc., Girls, Inc. Village of Greenfield
facilitated rapes.
Resource Center, Hillcrest Community Center,
n 69 hospital crisis interventions were provided
The WIRE Community Resource Center, The
with 80% of victims filing a preliminary law
Salvation Army, and New Visions Women’s
enforcement report of the assault.
Program.
Program Affiliations:
n Community Child Protection Team- Pender and
New Hanover Counties
n The STARS Young Women’s Empowerment
Group, founded in 2000, is a successful
collaboration, co-facilitated by the Rape Crisis
Center and the Domestic Violence Shelter &
n Community Crisis Response Team
Services, to focus primary prevention education
n New Hanover Sexual Assault Response Team
efforts on young women’s empowerment
n UNCW Sexual Assault Response Team & UNCW
BEFORE they experience sexual or dating
Women’s Resource Center
violence. STARS Group collaborates with other
community youth-serving agencies, such as
Planned Parenthood, Wilmington Health Access
for Teens, and DREAMS of Wilmington, and
resources to the STARS Group, with no funding
specifically designated toward this unique effort.
Each year, due to popular demand, STARS
Young Women’s Empowerment Group is hosted
within two local high schools and is provided
several times each year. In addition, due to
requests from local middle schools, this program
has been modified and provided to younger
teens.
n Rape Crisis Center staff have been actively
recruiting additional community volunteers
to assist with rape crisis hospital response.
Currently, 6 dedicated volunteers assist the Rape
Crisis Team with weekend and holiday on-call
coverage, with 7 more volunteer candidates
in the training process. Rape Crisis Center
volunteers are vital to maintaining 24/7 hospital
response for victims of rape.
n If you were in downtown Wilmington on the
morning of Saturday, August 30th 2008, you
might have been surprised to see men walking
down the street in high heels! Walk a Mile In
Her Shoes – Men’s March Against Rape and
Gender Violence, organized by Shemekka
Miles, brought out over 75 men, including
Sheriff McMahon and representatives from the
New Hanover County Sheriff’s Office, Coastal
Horizons Center employees, UNCW fraternity
students, and other community members,
some who walked one mile in women’s highheeled shoes to protest rape, sexual assault &
gender violence. This annual awareness event
/ fundraiser clearly demonstrates to the Cape
Fear community that men are committed to
19
the movement to end violence against women
and Resource Center, celebrated its eighth
and girls. Walk-A-Mile 2008 netted $1,500 in
annual performance at UNCW in February, with
proceeds raised to support Rape Crisis Center’s
proceeds benefiting the Rape Crisis Center
primary Rape Prevention Education Program.
and Domestic Violence Shelter and Services.
n The current Rape Prevention Education
There were three performances, including a
Program Coordinator, Lauran Arledge, MA
dinner theatre show. Exercising her Thespian
M.Ed., working with the Community Sexual
roots again this year, Rape Crisis Center’s
Assault Prevention Task Force, is developing a
own Amy Feath, Crisis Intervention Services
comprehensive plan to combat the epidemic of
Director, performed the monologue, “Vagina
sexual violence in the Cape Fear community, and
Workshop”! Rape Crisis Center received $1,400
providing consultation on the two educational
from this annual fundraising effort.
strategies to be implemented in New Hanover
n Community partners worked to raise money
County. Another exciting initiative is the creation
and awareness about sexual violence. The Port
of a documentary, with the generous assistance
City Social Club hosted a fundraiser at the Front
and creative vision of film maker Brad Walker,
Street Brewery in November and Out Impact
President of The Lighthouse Film Company, from
supported the Rape Crisis Center by hosting
the point of view of males, from young to old,
on societal pressures of masculinity and how
Kyler England at the Soapbox Lounge.
n In honor of April’s Sexual Assault Awareness
these pressures can directly impact interpersonal
month, the Rape Crisis Center, in partnership
violence.
with NextMedia Group, celebrated the 7th
n The Rape Prevention Education Program is
Annual Port City Rock Against Rape Music
excited to announce their partnership with
Festival, raising over $3,000. This year’s event
University of North Carolina Wilmington’s CARE
included the formation of a Rock Against
Office and New Hanover County Schools in
Rape Committee, co-chaired by Rape Crisis
implementing a new peer education program
staff member, Lauren Slusher. The committee
using Safe Dates, a healthy relationship
recruited 15 members, as well as support from
curriculum that has shown terrific results in
UNCW Greek Sorority Alpha Xi Delta, UNCW
decreasing inter-personal violence between
CARE, UNCW’s Men Of Strength Chapter,
teens.
and The Beat Wilmington Music Magazine.
n Rape Crisis Center’s Prevention Coordinator
Discussion of Rock Against Rape and the issue
Lauran Arledge and Domestic Violence Shelter
of sexual violence in our community took
and Services’ Violence Prevention Specialist Rick
over morning talk shows, local magazines,
Houston are excited to be co-authoring a young
news casts, and numerous media outlets in
men’s mentoring program that is scheduled to
the area. Rock Against Rape dominated the
begin late fall of 2009.
music scene in Wilmington on April 17th and
n V-DAY 2009 was celebrated for international
April 18th, with 8 venues participating and 14
communities to take a stand against violence
bands performing. Every participating venue
against women. “The Vagina Monologues,”
had Rape Crisis representatives and displayed
sponsored by the UNCW Women’s Studies
information on Rape Crisis Center services and
“I am not a client,
but my sister is,
and I think that her
counseling sessions
are helpful and that
she feels supported.
I appreciate the
courteous staff
and the positive
atmosphere.”
20
Rape Crisis Center (continued)
drug-facilitated sexual assault. The event was a
huge success not only in raising money, but also
raising awareness on the issue of sexual violence
in our community.
n The Rape Crisis Center, with the support of
UNCW’s CARE office, and the Women’s Studies
and Resource Center, hosted a screening
of “No! The Rape Documentary,” which
speaks to the unique historical perspective of
African American women’s rape experiences.
The screening included a coffee and dessert
reception before and an informative postscreening discussion, facilitated by a panel of
community and UNCW members.
n The New Hanover County Sheriff’s Department
and Wilmington Police Department joined
forces with Rape Crisis Center to promote
awareness of sexual violence Sexual Assault
Awareness Month. During the entire month of
April, Sheriff’s and Police Department vehicles
displayed sexual assault awareness magnets to
show support and spread awareness throughout
the community.
n Local businesses throughout New Hanover and
Brunswick Counties displayed Sexual Assault
Awareness Month “Table Tents,” on customer
tables or display boards, with local sexual
RAPE CRISIS CENTER – BRUNSWICK
Due to continued collaborative efforts and generous
support of Hope Harbor Home, Inc., NC Governor’s
Crime Commission and the NC Council for Women
& Domestic Violence Commission, Rape Crisis
Center – Brunswick, providing 24-hour Rape Crisis
response services for Brunswick County rape victims/
survivors, continues to expand program services and
provide specialized rape crisis services. Rape Crisis
Center – Brunswick offers free and confidential
rape crisis services for victims of sexual violence, of
any age, as well as their families, friends and loved
ones, who struggle to provide victims with support
Rape Crisis Center services.
n 18 family members, friends and/or significant
others of victims sought services.
n 29 continuing victims/survivors utilized Rape
Crisis services.
n 47% of new victims served were under the age
of 18.
n 17 hospital crisis interventions were provided
with 100% of victims filing a preliminary law
enforcement report of the assault.
Program Affiliations:
with Hope Harbor Home, Inc. and the Office of
n Community in Schools – Brunswick
the NC 13th Prosecutorial District Attorney to
n Brunswick County Resource Coalition
facilitate services in Leland and Supply, as well as
n Brunswick County Sexual Assault Response
its leased Brunswick County office, located in the
Team
Brunswick Medical Campus in Supply, while the
n North Carolina Coalition Against Sexual Assault
Coastal Horizons Center’s new facility in Shallotte
n Brunswick County Wellness Coalition
is nearing completion. As the Rape Crisis Center—
n Girls, Inc. Advisory Board
Brunswick continues to expand services and to build
community partnerships, Brunswick County victims
now have rape crisis services accessible across
Brunswick County, including services and programs
in Sunset Beach, and Oak Island.
Assault and Rape Crisis Center services.
n Also for Sexual Assault Awareness Month 2009,
Teal Ribbon Teal Ribbon Campaign, netting
n 55 new sexual violence victims/survivors sought
and care. Rape Crisis Center – Brunswick partners
violence statistics and information about Sexual
Rape Crisis Center continued the 2nd Annual
BRUNSWICK - Program Operations In
Fiscal Year 2008-2009:
Crisis Intervention Services 2008-2009
County Breakdown – 4,290 Total CIS Clients
“Your help was invaluable
in helping me deal with
the crisis. Thank you!”
Rape Crisis Center 2008-2009
Clients Served
over $400 in donations for Rape Crisis Center
operations.
New Hanover
66%
Brunswick
8%
New Primary
Victims
46%
Continuing
Clients
38%
Pender
5%
Other/Unknown Counties/States
21%
New Secondary
Victims
16%
21
Fiscal Year 2008-2009 Achievements:
Groups for girls, in addition to counseling space
n The Brunswick County Sexual Assault Team
as needed. Due to demand for additional groups
(SART), with participation from the Rape Crisis
like this in the southern part of the county, the
Center, have begun to establish protocols to
Pleasant View Baptist Church in Sunset Beach,
ensure a coordinated response network for
offered to host Teen and Pre-Teen Groups.
victims of sexual violence, their families and
n Rape Crisis Center - Brunswick presented 37
loved ones. Hosted in the Office of the District
community rape prevention and awareness
Attorney for the 13th Prosecutorial District,
programs presented to 547 students in
Brunswick County SART boasts members
Brunswick County, in cooperation with the
from Brunswick Community Hospital, Dosher
following schools and agencies: Brunswick
Memorial Hospital, Leland Police Department,
Community College, North Brunswick High
Southport Police Department, Shallotte Police
School, South Brunswick High School, Jessie
Department, Brunswick Department of Social
May Monroe Elementary School, Girls, Inc., and
Services, The Carousel Center and Brunswick
Brunswick Academy.
n In honor of April’s Sexual Assault Awareness
County Sheriff’s Department.
n Rape Crisis Center – Brunswick has established
month, the Rape Crisis Center – Brunswick
partnerships with community organizations and
placed informational table tents at area
faith based groups to ensure access to services
businesses and restaurants. In addition, the
throughout the county. A Teen Girls’ Group has
Brunswick County Sheriff’s Department, the
been established at Johnson Chapel in Leland.
Leland Police Department and Oak Island Police
The Oak Island Resource Center has generously
Department displayed teal ribbons to represent
offered for Rape Crisis Center – Brunswick to
their support in ending sexual violence.
utilize space for a monthly Teen and Pre-Teen
Rape Crisis Center 2008-2009
Client Age Breakdown
41-60 Years
11%
61+ Years
2%
Unknown
2%
26-40 Years
22%
18-25 Years
26%
0-17 Years
37%
“Highly skilled
practitioners, good
practical guidance,
prefessionalism,
service without a fee
is an amazing gift to
the community.”
22
Crisis Intervention Services
Open House
Emergency Youth Shelter
Open House Emergency Youth
Shelter provides 24-hour access
Program Affiliations:
Open House Residential Team maintains active
Education Group are facilitated by in-house
to temporary, emergency shelter for runaway,
memberships and participation on:
Rape Crisis Center staff.
homeless, street, displaced, abused and neglected
n New Hanover County Community Child
youth ages 6 to 18. Open House Shelter provides
Protection Team
n A Bi-monthly Teen Girl’s Rape Awareness and
n Substance Abuse Prevention Group and
substance abuse assessment and treatment
for basic food, clothing and shelter needs through
n North Carolina Child Fatality Review Team
plans are facilitated through Coastal Horizons’
referrals from Departments of Social Services, law
n New Hanover County Child Abuse Prevention
Adolescent Substance Abuse and Prevention
enforcement, Juvenile Justice, school officials, other
Coalition
services.
n New Hanover County Gang Task force partnered
youth serving professionals, as well as through
n National Runaway Switchboard
self- and parent/legal guardian referrals. Open
n National Network for Youth and Family Services
with Open House to educate the staff about
House’s nine-bed, co-ed facility is licensed, every two
n Southeastern Network for Youth and Family
how to identify and refer youth to their services
years, through the North Carolina Division of Social
Services for Emergency Foster Care placements for
periods of up to 90 days. Funding support through
Services
n FEMA Emergency Food and Shelter Local Board Chair
for prevention and intervention.
n Through a generous grant from the Landfall
Foundation, the “Open House Extreme
City of Wilmington, New Hanover County, U.S.
n Tri-County Homeless Interagency Council
Makeover” was completed in 2008-2009.
Department of Health And Human Services – Family
n Cape Fear Teen Health Council
The Assistance League of Greater Wilmington
and Youth Service Bureau, Federal Emergency
n Adolescent Parenting Program
donated time and energy to paint each
Management Assistance, foster care, and Child/
n OUTWilmington Community Center
bedroom in bright new colors, and donated
Adolescent Crisis Respite reimbursements support all
n WIRE Center for youth
durable new bed covers. Brenda Best and Julie
shelter services.
n New Hanover, Hoggard and Ashley Student
Burton hand-painted window detail art work
Support Teams
Program Operations In Fiscal Year
2008-2009:
n Youth Action Coalition
n Open House provided 1,612 days of shelter
Fiscal Year 2008-2009 Achievements:
service, for 132 unduplicated youth, aged 7-18;
facilitating 163 Intakes and 163 discharges.
n 77% of youth served were 14 through 16 years
of age.
n 65% of youth served were female; 35% were
male.
n Average length of shelter stay was 12.2 days,
with 28% of youth utilizing Open House shelter
for 10 days or longer.
n Open House maintained siblings needing out of
home placement on 16 separate occasions.
n From July 1, 2008-June 30, 2009, Open House
on the walls around each bedroom window.
Paint supplies for the project were donated
by Sherwin Williams and Roque Painting
companies. NINE (9) sturdy, new Captain’s Beds
were hand-crafted for the shelter, by artisans
Shelter’s Clinical Supervisor, a Licensed Clinical
Mr. & Mrs. Orville Schoenfield of Sneads Ferry,
Social Worker, provided 157 individual and
NC, who selflessly donated all their talent and
family therapy sessions, thus affording shelter
expertise to construct these beautiful beds.
youth and their families with nearly 114 hours of
Also through the Landfall Foundation grant, a
free and confidential clinical services in a twelve
new sofa and loveseat were purchased for the
month period.
living room/recreational area, curtains, study
n From July 1, 2008-June 30, 2009, Open House
desks and stools and all the necessary tools
Shelter’s Clinical Supervisor facilitated 32 Group
and supplies needed for the staff and youth to
Therapy sessions for Open House Shelter
restore existing end tables, entertainment center,
Youth, providing over 113 hours of free and
and coffee table as DIY vocational projects. The
confidential group clinical services in a twelve
Gallery of Oriental Rugs graciously donated a
month period.
new oriental carpet, to put the finishing touches
23
on the living/recreation area. A new washer/
Planetarium, Carmike Theaters and Omega
dryer set was donated by Dennis Moeller
Sports all donated tickets for youth to enjoy
Custom Homes; a full set of dishes was donated
movies and exhibits. Johnnie Mercer’s Fishing
by Deb Donovan; brand new sheet sets and bed
Pier provided the pass, and Pawn USA provided
pillows were donated by Julisa Canty, Elizabeth
the fishing gear, so that youth can enjoy a
Phillips and Stephanie House; and another
favorite regional pass time for years to come.
kitchen table and chair set was donated by Mr.
Sweetwater Surf Shop graciously provided Open
and Mrs. Sean Berg. Plants, flower arrangements
House Shelter with an array of girls’ swimsuits,
and wall hangings were also added to complete
so that they won’t miss out on summer fun at
the “home like” atmosphere for the youth that
the beach and Legion Stadium pool. Last, but
spend time at Open House.
not least, Teacher’s Aid and Image Monster
n Throughout each year, Open House Emergency
Youth Shelter benefits from the compassion and
generosity of the Cape Fear Area. With many
teamed up to provide various supplies, and craft/
art materials for in-house craft and art projects.
n In the stressed economy this past fiscal year,
revenue reductions this past fiscal year, Open
Open House Emergency Youth Shelter looked
House counted on this community kindness
for every way to stretch their food budget to
even more. Thanks to Atlantic Appliance and
the limit to make sure growing teenagers have
Hardware Center and Scott Electric Company,
sufficient nutritious food available. The Open
the shelter was able to obtain and install a
House Shelter residential team would like to
new range hood to maintain compliance with
thank the following “food benefactors” for
licensure requirements. The Home Depot at
donating yummy, and often home-grown,
Monkey Junction assisted Open House with a
goodies for the youth: Edible Arrangements,
gift certificate to purchase materials necessary
Megan and Kathleen Meyerson, Holy Trinity
to re-do the shelter’s pantry closet with new
Episcopal Church of Hampstead, J. Michael’s
shelving.
Philly Deli, Chili’s Restaurant-Wilmington, Old
n In order to make their stay at Open House
Emergency Youth Shelter a bit more like home,
residential staff works tirelessly to identify and
obtain various health and wellness, cultural and
special recreational activities for the youth to
experience. This is no small feat with little to
no budget for recreations for up to 9 youth.
Again, our local community rose to the call
and afforded Open House staff with a variety
of donated goods, services and activity tickets
to allow the days to pass with a bit more
adventure. Cape Fear Serpentarium, Ingram
North State Wealth Management and April
Sussman of Kure Beach.
“Open House is a kind and
safe place. The people are
dependable.”
Open House Emergency Youth Shelter
2008-2009 Referral Source – Age of Youth
Age13
13%
Age12
12%
Age 14
15%
Age11 4%
Age10 4%
Ages 7,8 & 9
1% each
Age18 1%
Age 15
26%
Age 17
10%
Age 16
21%
Open House Emergency Youth Shelter
2008-2009 Referral Source – 132 Total Youth
Homeless Family Shelter 3%
Other Youth Shelter 1%
Parent/Relative/
Legal Guardian
14%
DSS
48%
Self-Referral
7%
Other Adult or Youth
1%
Other CHC Program
1%
School 3%
Juvenile Justice/
Other Youth
Law Enforcement
Services Agency
5%
10%
Community Support/
LME Crisis Respite
7%
24
Crisis Intervention Services
Hotline Services: Crisis Line
and First Call for Help Hotlines
Coastal Horizon Center’s Crisis Line
& First Call for Help Hotlines
provide 24-hour crisis, suicide intervention/
prevention hotline counseling services. Information
and referrals are also provided to facilitate linkages
with available, needed resources, with walk-in crisis
intervention counseling and pregnancy testing offered.
Trained crisis intervention/information and referral
specialists and community volunteers maintain
Hotline Services, available for the Brunswick, New
Hanover and Pender county region, and beyond,
Crisis Hotline 2008-2009
Crisis Line Hotline/Walk-In Issues
Substance Abuse
Issues 5%
Interpersonal Issues
7%
First Call for Help 2008-2009
Information & Referral Hotline Issues
Phone Number
Assistance
18%
Depression 5%
Family Issues 4%
Sexual Violence 4%
Phone Number
Assistance
8%
Employment Issues 1%
Suicide 1%
Sexual Violence 2%
Shelter for Adults 2%
Transportation 2%
General Medical 2%
Depression 2%
Alcohol Involved 3%
Drugs Involved 3%
Other Unspecified Issues 3%
Family Issues 4%
Domestic Violence 4%
Financial Issues 4%
Alcohol Involved 4%
Parent/Child Issues 4%
Shelter for Youth
8%
Frequent Callers
10%
Latino/Hispanic
Linea De Ayuda 1%
Domestic Violence
17%
Financial Issues
18%
Woodlot Program
9%
Housing Issues 5%
Frequent Callers 5%
Interpersonal Issues 4%
Food Need Referral
4%
in cooperation with additional funding support
provided through Cape Fear Memorial Foundation,
Program Affiliations:
and linkage assistance to human service
City of Wilmington and New Hanover County.
Crisis Line & First Call for Help staff and volunteers
agencies in Brunswick, New Hanover and
maintain active membership in, and the primary
Pender counties. In addition to the NC 2-1-1
community contact for:
Call Center capabilities, citizens and community
n Community Crisis Response Team
partners can access information and referral
n Interagency Council of New Hanover County
services via the NC 2-1-1 database through the
n Tri-County Homeless Interagency Council
CommunityPoint feature at www.nc211.org.
n Cape Fear & Brunswick County Volunteer Centers
Hotline Services will serve as the local NC 2-1-1
n Brunswick Resource Coalition
Database managers, responsible to work with
n H.O.L.A. – Helping Our Latin Americans
community agencies to maintain the flow of up-
n North Carolina 2-1-1
to-date information and referral data on a daily
n American Association of Suicidology
basis, thus ensuring efficient, quality access to
Program Operations In Fiscal Year
2008-2009:
n Crisis Line Hotline processed 2,881 crisis hotline
walk-in contacts, requesting crisis counseling, or
information and referral services.
n First Call for Help Information and Referral
Hotline provided services for 338 citizens in the
tri-county area.
n Hotline staff and volunteers provided over 840
hours of free crisis intervention counseling and
information and referral linkages.
services for citizens in the tri-county area. With
Fiscal Year 2008-2009 Achievements:
implementation of NC 2-1-1. First Call for Help
n Hotline Services maintain after-hours crisis
Hotline will phase out in support of this new
intervention support and on-call dispatch
services for Domestic Violence Shelter and
“You guys have helped me a lot...
get through a rough time with a
friend. And I really appreciate
it. So when I didn’t have really
anyone else to call, I called
your number. There was always
a friendly little face...well not a
face, but a voice on the other
end and it really made me feel
better.”
statewide effort.
n Hotline Services maintain participation/
Services, Hope Harbor Home, Inc., Families
facilitation of community efforts for the New
First, Inc., Southeastern Center for MH/DD/SA
Hanover County Emergency Management,
services, and Rape Crisis Center – New Hanover
Community Crisis Response Team and IC3
& Brunswick Counties.
Emergency Management Team, to maintain
n In partnership with United Way of the Cape
seamless services for community response
Fear Area, Hotline Services officially launched
to weather events, mass casualties or other
NC 2-1-1 for Brunswick, New Hanover and
disasters, in cooperation with United Way of the
Pender counties. NC 2-1-1 is part of the national
Cape Fear Area and the Cape Fear Volunteer
and statewide United Way initiative to create
Center.
a streamlined, easy-to-access, up-to-date
mechanism for quality information & referral
services. Citizens dial 9-1-1 for emergencies,
4-1-1 for information, and are now able to
Amy L. Feath
simply dial 2-1-1 to access information, referral
Director, Crisis Intervention Services
25
Contributors
16 Taps
Joy Alford-Brand
All About Fitness, Inc.
Frieda Allen
Sue Alleny
AllOver Media
Connie Andress
Atlantic Appliance and
Hardware Center
Carolyn Baker
Autumn Beam
Rachel Beard
Brenda Best
The Beat –Music Magazine
Mr. & Mrs. Sean Berg
Bibis and Black
Black’s Tires – Market Street
Cornelius Boone
Bon Saison
Patricia Bowker
Ronald Brand
Simon Britton
Danette Brown
Buffalo Wild Wings-Monkey
Junction
Julie Burton
Camber Caldwell
Rebecca Caldwell
Hal Campbell
Julisa Canty
Cape Fear Serpentarium
Carmike Theaters
Nancy Carpitella
Robert & Debbie Carter
Dee Casey
Amy Chapman
Karen V. Chapple
Kimberly Cheatham
Chick-Fil-A-Monkey Junction
Chili’s Restaurant
Victoria Chuong
CiCi’s Pizza
Amber Clifford
Coastal Engraving
Coastal K-9 Bakery
Coca-Cola
Cecelia Corbett, ASID
Travis Corpening
Costello’s
Cruiser’s Car Wash – Oleander
Megan Curtin
Ben David
Gillian Day
Bo Dean & Michael Freeze
Patricia Delair
Shanna Dickens
Dinosaurs
Dock Street Printing
DOGLiving Magazine
Suzanne & Dave Davis
Debra Donovan
Justin Dorff
East Coast Painting
Edible Arrangements
Jonathan Edwards
Elijah’s
Dr. Janet Ellerby
Ann Elmer
Encore
Enemy of Mine
Euphoria…
First Citizens Bank
Flaming Amy’s Burrito Barn
Adam Fominaya
Food Lion – 17th Street
Fred Flynn
Birdie Frink
Jason A. Frizzelle Photography
Front Street Brewery
Pam Fuller
Arlene G. Gallan, Ph.D.
Gallery of Oriental Rugs
Sylvia Gnall
Kim Gobble
Mike Godwin
Maggie Goldman
Good Shepherd Ministries
Kathleen Gould
Sarah Grady-Hales
Diane Haaning
Hamburger Joe’s
Hampton Inn –Medical Park
Krista Harrell-Blair
Charles W. Harris, Jr.
Mary Jo Harris
Melodi R. Hayes, P.A.
Lee Anne Haggerty
HellBroth
Hell’s Kitchen
Cindy Henry
Suzanne Hentz, M.D.
Sarah Hester
Brooke Hinnant
Paul Hoffmann
Peggy Holmes-Hairston
Holy Trinity Episcopal Church
HomeDepot – Monkey Junction
Kenny House
Stanley & Lillian House
Stephanie House
Rick Houston
Inner Solutions-A Center for
Growth & Healing
IMAGEMONSTER
Incredible Pizza
Integrated Therapy Associates
Intense Defense Dojo
J. Michael’s Philly Deli
Carolyn Jackson
Bob & Susan Jalbert
Suzanne Jalot
JellyBeans Family Skating
Center
Peyton M. Jeter
Johnny Mercer’s Fishing Pier
Matt Johnson
KAT’s Taxi
Kristen Kaynan
Suzanne Kelly
David Kingman, CPA
Hal Kitchin
Paul Knott
Krispy Kreme Donuts
L Shaped Lot
Thomas Lankford
Aaron Lawrence
Steven Lawson
Mackey Leach
Little Chapel on the Boardwalk
Barbara Lloyd
Sheridan Long
Howard & Libeth Loving
Lucky’s Pub
Mangia Bene Catering
MARRZ Night Club
Ashley Martin
Mr. and Mrs. Dennis Matthews
Lauren Maultsby
Mayfaire Towne Centre
Richard McGraw
Herbert & Gina McKim
Laura McLean
Maria McLendon
Penny Meck
Meineke – Carolina Beach Road
Mellow Mushroom
Cathy Meriam
Sarah Meriam
Regina Mertens
Dave Meyer
Megan & Kathleen Meyerson
Craig Michael
Betty Michaliga
Shemekka E. Miles – Mary Kay
Shemekka Miles
Gennifer Miller
Dennis Moeller
Dennis Moeller Custom Homes
Carol Moon
Tikila Morgan-Perry
Mary V. Morris
Carol Moser
MOST Club – Laney High
School
MOST Club – New Hanover
High School
Laura Nance
Dr. Nora E. Noel
North Carolina Aquarium at
Fort Fisher
North Carolina Sorosis Night
Department
NTR Group, LLC
Jackie Oakes
Rich Ogle
Old North State Wealth
Management
Olive & Olive, P.A.
Cheryl Osann
OUTImpact
Margie Ozier
Laura Padgett
James & Angela Parham
PAWN USA
Elizabeth Phillips
Daniella E. Polich
Pomegranate Books
Maysel Potratz
Thom Potratz
Beth Quinn
The REEL Café
Amanda Register
Revolution 9
Josh Rivenbark
Eddey Roque
Lisa Ruefle
Barbara Sabatini
Jennifer W. Saphara
Michelle Scatton-Tessier
Mr. & Mrs. Orville Schoenfield
Scott Electric Company
Tammy Senge
Sonja Shanley, M.D.
Mr. and Mrs. John Q. Shaw
Antoinette Sheilds
Sherwin-Williams
SHIRTMANDUDE.COM
Terri Ann Sigman
Silver Judas
Rosalie Skurski
Kim Slozak
Lauren Slusher
Beth Smith
Cheryl Snyder
Snyderneff.com
Jennifer Stancil
Stevenson Honda
Clyde Stunson
Peggy Styes
Sunrise Broadcasting
SURF 98.3 FM
April Sussman
Sweetwater Surf Shop
Gayle Tabor
Adam Tate
Teacher’s Aid
Ten Dollar Thrill
The Last Ones Left
Tufana Thomas
Tierney Screen Printing
Terry Tomb
Gaines Townsend
Treblehook
Ann Trembley
Laura Trivett
Jason Tyson
UNCW – “1 in 4”
Men’s Group
UNCW – CARE Program &
Peers
UNCW – Center for MultiCulturalism & Inclusion
UNCW – Psychology
Department
UNCW – Social Work
Department
UNCW – Women’s Studies &
Resource Center
United Insurance Company of
America
Paula Veltz
Andrea Walker
Brad Walker
Jennifer Wall
Alan Waller
Walmart SuperCenter
Ashley Ware
Bambi Weavil
Latisha Webb-Corpening
Ken Weeden
Ken Weeden & Associates
Jonathan Weiss
Katherine S. Weller
Margaret Weller-Stargell
Whitey’s El-Berta Motor Inn
Kate Wiese, MC
Keely Williams
WILMA!
Wilmington Star-News –
Currents
Penny Worley
Xtreme Detail
Yang Ming (America)
Corporation
YWCA – Lower Cape Fear
Heather Zajaczkowski
Z 107.5 FM
With special thanks to:
Coastal Horizons Center, Inc.
Willie Stargell Office Park
615 Shipyard Boulevard
Wilmington, NC 28412
910.790.0187 phone • 910.790.0189 fax
www.coastalhorizons.org