living well at - Visiting Nurse Service of New York
Transcription
living well at - Visiting Nurse Service of New York
L I V I N G W E L L AT VISITING NURSE SER VICE OF NEW YORK 2 011 A n n u a l R e p o r t A N N UA L R E P O R T 2011 When VNSNY caregivers go into our patients’ homes, we see more than just four walls. V N S N Y. O R G We see the stuff of daily life, the things that make up a person, a family, a life. HOME evokes a rich set of emotions and memories. Thanks to the Visiting Nurse Service of New York, tens of thousands of New Yorkers who are coping with chronic conditions or are recovering from illness or injury can live better, day in and day out, exactly where they most want to be: home. 1 2 A N N UA L R E P O R T 2011 Mary Ann Christopher A Message from the President and Chief Executive Officer A s the new President and Chief Executive Officer of the Visiting Nurse Service of New York, I am honored to have been afforded the opportunity to lead the largest and most respected not-for-profit home and community-based health care organization in the country. I am also humbled, both as a community health nurse and as the daughter of a nurse, to follow in the extraordinary footsteps of Lillian Wald, the founder of VNSNY and public health nursing in the United States. This is an exciting time, a time of great change but also great opportunity. Our patients are living longer than ever before, and those with chronic, debilitating conditions are more likely to remain in their homes. Children and families, especially those living in poverty and struggling daily with disability or frailty, are increasingly marginalized. At the same time, public policy changes at the state level, implementation of national health care reform, and the ongoing crisis in the global economy collectively challenge us to re-imagine how to structure, reimburse and deliver health care. We will succeed in answering this call to action, and ensuring that those we serve are “Living Well at Home,” by building upon what already sets us apart. We are the most culturally diverse community health care organization in the world—in the most culturally diverse city in the world. Under the visionary leadership of my predecessor, Carol Raphael, through the unparalleled dedication of the staff and with the devoted constancy of the Board of Directors, VNSNY honored its mission of caring for every patient irrespective of circumstance. Against the backdrop of a world besieged by economic uncertainty, VNSNY served as the safety net provider for 140,000 patients, never straying from its mission to serve all who call upon us. Thanks to the Robin Hood Foundation and others, first-time mothers and their babies in our Bronx Nurse-Family Partnership (NFP) continue to thrive. Also, through the generosity of the Tiger Foundation, which provided a special grant to our Lower East Side NFP, our nurses supported young mothers as they realized dreams for their babies. With the introduction of our Behavioral Health Program, VNSNY offered a lifeline to patients suffering with depression, late-life anxiety, early onset dementia, bipolar disorder and schizophrenia. Within the framework of our Strong Foundations, an integrated team of nurses, physical, occupational and speech therapists and social workers maximized the functional independence of seniors and helped them to avoid the devastating effects of falls. The year 2011 represented many firsts for VNSNY. In February of last year we welcomed our first terminally ill patient and her family into the Haven, our newly established inpatient hospice unit at Bellevue. With the opening of these doors, VNSNY introduced to those families on an end-of-life journey the sanctuary of interprofessional support within a framework of the most highly competent in terms of medical intervention and the most comprehensive in terms of V N S N Y. O R G This is an exciting time, a time of great change but also great opportunity. alternative therapies. Within the same calendar year, VNSNY CHOICE MLTC enrolled its 10,000th member, the first managed long term care plan in the state to achieve such a milestone. Simultaneously, we broadened our geographic compass, setting the strategic goal of offering our unique brand of high touch care coordination to the elderly and disabled residing in Nassau, Suffolk and Westchester Counties. In these and many other programs we honored our commitment to afford access to care to the most vulnerable – who are uninsured and underinsured – by providing more than $26.4 million in charitable care and community benefit. Today, we build on VNSNY’s century-long commitment to safety net community-based health care. We embrace the opportunity to be architects of a health care delivery system in transition. We commit to serving as transformational agents of change in partnership with other community-based organizations, faith-based coalitions, senior centers, adult day centers, hospitals, and physicians. This extraordinary record of service and leadership in 2011 is the compass by which we will chart our future course. In the months ahead, we will forge critical, broad-based partnerships and advance bold new ideas. We will embrace the most innovative and forwardthinking models of home- and community-based health care while remaining steadfast in our commitment to delivering the finest health care to all in need, regardless of age, economic circumstances or health condition. And we will reach out, beyond New York City, to play an increasingly national role in shaping public policy. Perhaps our greatest opportunity, as we look to the future for VNSNY, is to build on our commitment to excellence in providing service at the most fundamental community level. We will build new unique and innovative collaborations with other health care providers, including sub-acute facilities, homeless shelters, senior housing, adult centers, and senior nutrition centers. We will also continue to be an incubator for the broader university community, immersing students across a range of disciplines and professions, students in interprofessional teams and in community-based clinical settings. Through this learning laboratory we will advance a future generation of health care providers who embrace cross continuum partnerships grounded in the collective strength of each unique contributor to the team which is first and foremost patient focused and community centric. In this next year, we will dedicate ourselves to health promotion and prevention, chronic disease management, acute care intervention, and end-of-life support. Our contribution will be as much about population based coordination as it is about individual achievement. As passionately as we care for patients so, too, we will care for our communities and take our place at tables at the local, state and national levels as architects of transformational change. We will continue to sponsor research that will inform public policy both at the Statehouse and on Capitol Hill. We will audaciously position VNSNY as the integrator of cross continuum care through partnerships that simultaneously emanate from the community and extend to the C suites. We embrace vigorously our obligation to establish a framework for strategic alliance that strengthens and promotes the viability of community-based mission driven organizations across an ever expansive geography. Perhaps no experience sums up the theme of this annual report more exquisitely for me than my recent visit with a VNSNY CHOICE member, Mrs. D. After graciously allowing me into her home on Manhattan’s Upper East Side, she said, simply, “If not for everybody from VNSNY keeping me going at home, I would not be alive today.” Looking around at all her many books, her collectables, and photographs of her family over the many decades of her life, Mrs. D. continued, “I have my entire life speaking to me from those bookshelves and walls and whenever I start to feel lost or down, I find my way back looking at them. That’s what being at home means to me.” As Lillian Wald once said, “Nursing is love in action, and there is no finer manifestation of it than the care of the poor and disabled in their own homes.” The wonderful work we have done throughout our history has opened the door for an extraordinary tomorrow for VNSNY. Thank you for your support of the Visiting Nurse Service of New York and for helping us to continue to meet our vital mission. Mary Ann Christopher President and Chief Executive Officer, MSN, RN, FAAN 3 4 A N N UA L R E P O R T 2011 2011 HIGHLIGHTS Here are just a few of the many things the Visiting Nurse Service of New York accomplished in 2011. L aunched in 2010 to meet the growing mental health needs of the homebound elderly, VNSNY’s Behavioral Health program expanded to Queens, the Bronx and Staten Island in 2011 and now covers all five boroughs. The program was started to treat patients suffering from depression and has expanded to address late-life anxiety, early onset dementia, bipolar disorder and schizophrenia. V NSNY experts and stories appeared in more than 150 print, online, radio and TV outlets this year, including articles in The New York Times, the New York Post, and El Diario. E ach year, one in three adults over the age of 65 takes a fall, which can be a severe blow to one’s independence. To enhance the lives of older New Yorkers by preventing falls, in 2011, VNSNY launched Strong Foundations™, a comprehensive nursing and physical therapy product. An integrated Strong Foundations team of registered nurses, physical and occupational therapists and social workers assesses each senior’s risk of falling; creates and implements an individually tailored treatment plan that includes balance, walking and strength exercises; monitors progress; and assesses results. V N S N Y. O R G V NSNY CHOICE Health Plans experienced robust growth in 2011. VNSNY CHOICE Managed Long Term Care (MLTC) reached a milestone by enrolling its 10,000th member. VNSNY CHOICE MLTC is the first MLTC in New York State to achieve this result. VNSNY CHOICE MLTC was also granted approval to expand the MLTC plan in Nassau, Suffolk and Westchester Counties. Also in 2011, VNSNY CHOICE Medicare grew by more than 25 percent, reaching 7,500 members. V NSNY made the list of Best Companies to Work for in New York State and was ranked among the top five large nonprofits nationwide in the Best NonProfits to Work For competition. W e opened our Haven Hospice Specialty Care Unit, a 25-bed facility devoted to in-patient hospice care for situations in which someone in home hospice care needs to be briefly hospitalized. Offering round-the-clock medical and nursing intervention for symptom relief, VNSNY Haven, located at Bellevue Hospital Center, was designed as a peaceful, therapeutic environment—far removed from the bustling Acute Care floors—and is an important resource for the program and for the patients and families it serves. V NSNY provided education, resources, tips and a vital sense of community to more than 1,500 caregivers in all five boroughs and Westchester County through our popular and expanding Preventing Caregiver Burnout Seminars, co-sponsored by elected officials. P artners in Care opened a new home health aide training site at 55 Exchange Place. The new facility has five classrooms and two laboratory rooms, adding to the nine classrooms and two labs at 1250 Broadway, thus ensuring that our aides will continue to receive stateof-the-art training as home health care grows and changes. 5 6 A N N UA L R E P O R T 2011 Barton Benes To artist Barton Benes, there is no place like home. To everyone who visits, there is, quite literally, no place like Mr. Benes’ home. Every inch of the jam-packed apartment contains a story. There are the African masks, voodoo totems, a taxidermy collection featuring a giraffe head (and neck) and a bull who ran in Pamplona, and an intricate wood-carved opium den he recently ordered on eBay. Among objects he has collected for his provocative artwork are jellybeans from the desk of Ronald Reagan, a golden crown made from the dung of Queen Elizabeth’s horses, and a threefoot-tall hourglass whose sands of time are the cremated ashes of two friends, a couple who died of AIDS. While the eccentric collection may not be for everyone, Mr. Benes has curated and created a one-of-a-kind place that is truly his castle. “He has a collection that the Museum of Natural History would cry over,” says Dyan Summers, a nurse with VNSNY’s Manhattan Acute Care program who visits Mr. Benes twice a week, more if needed. “He’s one of the most creative artists I’ve ever met, being able to use any little scrap to make art. He’s always looking for the potential in something.” cia l ery on e ha s som eth ing spe f-a -ki nd col lec tio n: “Ev e-o on his on , nes Be n it.” Ba rto I always end up wit h kn ow wh at to do wit h. or we ird tha t the y do n’t V N S N Y. O R G “P eople think I’m cr azy, but I have a relationsh ip with each of these pieces. It ’s like being with family. I miss them when I’m away. The care givers at V NSNY unders tand the comfo rt and healing pow er of home. – B ar ton B enes VNSNY nurse Dyan Summers helps keep a bold artist in his extraordinary apartment. Mr. Benes is in extremely fragile health, suffering from severe lung disease, HIV and a fractured lumbar vertebrae, among other conditions. To keep him as healthy as possible at home, Dyan provides skilled nursing care, is in close communication with his doctor (even visiting the doctor in person, if need be), and coordinates a VNSNY health care team that includes physical and occupational therapy, home health aide services and constant oversight by Mr. Benes’ neighbors who check in, deliver food and remind him to take his medicine. “His is a complex, multi-faceted medical picture,” says Dyan. “His needs are so great that, without VNSNY, Mr. Benes would be in a skilled nursing facility.” Recently, he spent two months in the hospital with a blood clot — and could not wait to get home. “They treated me well in the hospital, but I’m just not myself there,” he says. “And with the home care I have, I feel like I’m being watched over. I feel safe.” It is hard to picture him anywhere but in this apartment, where he has been living since 1970. In fact, he notes proudly, he is the only occupant the apartment has ever had. “Winding up here is like magic,” says Mr. Benes, a native New Yorker. “When I was young, it was cheap rent. Now that I’m older, there are nurses and a community to look after me. What could be better?” ” 7 8 A N N UA L R E P O R T 2011 Evan Hubbard For the mother of a sick child, VNSNY home health care is “a true blessing.” If you saw 9-year-old Evan Hubbard running and jumping in a leafy park, expertly navigating his video games or flashing his big hammy smile, you would not know that a year ago he weighed 37 pounds — about the average weight of a 4-year-old. You would not know that he wears a gastric feeding tube under his shirt to help him take 11 medications a day, or that he has endured daily dialysis, a kidney transplant, and month-long stays in the hospital. In a pay-it-forward kidney exchange involving four families, an extremely ill little Evan received a new kidney in 2008. He still has complex health needs and is able to remain at with med ical e spac e shar es gam o vide and home, with all things familiar (including his Legos), Evan Hub bard ’s colle ctio n of toys in for thre e gene ratio ns. lived has ily fam his nt tme thanks to the VNSNY care team that helps his apar this equi pme nt in V N S N Y. O R G tireless mother, Nina, manage his needs. Shelley Clancy, RN, a nurse with VNSNY Children and Family Services, visits each week to check Evan’s weight, blood pressure and other issues that might arise, including with the catheter he uses for weekly plasmapheresis. She helps Nina monitor her son’s medications and gastric feeding tube, and answers her questions and concerns. “Being the parent of a sick child is very stressful,” says Nina. “Going to the hospital adds another layer of stress. Home is where your comfort is, so having a home care nurse is a true blessing.” Nina derives a lot of support from this tightly packed two-bedroom apartment where she has lived all her life, and where her mother (who still shares the apartment) first moved in 60 years ago. When caring for a young son and elderly mother, who also suffers from chronic health problems, takes its toll, Nina sometimes steps into the bathroom. “I close the door, close my eyes and pray for strength,” she says. “Then, when I come out, I can handle some more.” She also depends on Shelley for support, which goes beyond health care to include sharing a laugh or a memory about her only child. On a warm morning in April, mother and nurse watch the robust 9-year-old command an audience of visitors, and they marvel at how far he has come since last summer when Shelley, trying to give a shot, tried to find an ounce of fat on his rail-thin arms. “We’re in a good place right now,” says Nina, and Shelley agrees. Finally, with a tear in her eye, Nina dares to dream. “My dream is to get my son into public school so he can be with other kids and I can return to work.” “I n the hospital he cried a lot. This house is his safe haven. It’s our there’s-no -place like -home. ” – Nina Hubbard 9 10 A N N UA L R E P O R T 2011 Agnes Venezia “ I love everything in my apartment,” says Agnes Venezia, 93, who has a team of VNSNY CHOICE MLTC caregivers and a home health aide to help her live safely and independently at home. “Even my walls are my friends. ” It is easy to see why she loves her home so much. The apartment contains more than 70 years’ worth of memories. In the bedroom, under a photograph of her two daughters in 1949, she points to the spot where the girls each slept in cribs before moving to the pull-out couch. A collection of clay elephants represents decades of gifts from family members and her ceramics hobby. Duck figurines in the kitchen remind her of visiting her father’s farm upstate as a girl, and a colorized wedding photo from 1937 brings a flood of memories from a happy life with her late husband, with whom she moved into this apartment in 1941. Her daughters and their families have moved to Brooklyn, but Mrs. Venezia cannot imagine living anywhere but this thirdfloor walk-up on the border of New York’s Little Italy and Chinatown neighborhoods. Nurses and social workers from VNSNY CHOICE MLTC, as well as from the Chinatown Neighborhood Naturally Occurring aro un d ghb orh ood . “Every on e nei s thi in life ire ent Retirement Community program (NNORC), visit her Mr s. Ve nez ia ha s lived ve som ewhere els e?” mo r eve I uld wo hy s. “W regularly to help her maintain overall good health here kn ow s me ,” she say V N S N Y. O R G “W hen I put my ke y in my own front door, I feel my walls put their arms a round me. I feel so warm and so sa fe. – Ag nes Venez ia and to ensure that she keeps current on her health care and other benefits, such as food assistance. She also has a home health aide to assist with daily tasks. “She’s definitely independent and wants to get out every day,” says Kai Nee Cheah, a VNSNY CHOICE nurse who visits once a month and checks in by phone between visits. “But she does need help with things like shopping or carrying something up the stairs. We help keep her safe in her community.” “Her body is 93, but her mind is much younger,” says Yu Yuan Zheng, a New York University Master’s degree social work student doing an internship with the VNSNY Chinatown NNORC. “We work on ways to connect her mental and physical abilities, to help her move smoothly into her aging life.” Mrs. Venezia takes walks daily when the weather is good and gets together for coffee with her 95-year-old neighbor upstairs, who, like Mrs. Venezia, moved in as a newlywed and raised her children here. Mrs. Venezia, now a great-grandmother, is an enthusiastic hostess whose actions belie her age, as she makes coffee, serves cake, and even shifts chairs around so everyone is comfortable. She cooks for herself and recites a mouthwatering weekly menu that includes such Italian specialties as pasta fagioli (Tuesday) and spaghetti with clam sauce (Friday). “Although I live here alone, I am not lonesome,” she says. ” 11 12 A N N UA L R E P O R T 2011 Fook Chuen Ng The VNSNY Chinatown NNORC connects seniors to the community, connects them to health. In the Chinatown apartment where he has lived for 42 years, Fook Chuen Ng connects Eastern and Western cultural and health care traditions. In his kitchen, he keeps the prescription medicines he takes to manage his diabetes and hypertension. He also has shelf upon shelf of Chinese herbs believed to enhance health and prolong youth. There is eucommia bark to strengthen bones; herbs to reduce gray hair (indeed, Mr. Ng looks well younger than his 67 years); and for his wife, there is angelica sinensis, thought to boost women’s health. “He follows Western doctors’ instructions, including taking medications and keeping his sodium and sugar intake low, but he also practices Eastern medicine to make him stronger,” says Hing-Lin (Helen) Sit, a social worker with VNSNY’s Chinatown Neighborhood Naturally Occurring Retirement Community program (NNORC). ma int ain col lec tio ns of org an iza tio n hel ps him d an er ord of se sen ’s nt. Fo ok Ch uen Ng nts in a sm all ap art me las erd isc s an d rob ust pla Ch ine se her bs, karaok e V N S N Y. O R G “I think of one word when I think of my home: happy. Home is where all my happiness is. – Fook Chuen Ng From our Chinatown NNORC office, located in the heart of the neighborhood, the NNORC offers seniors like Fook blood glucose and blood pressure screening, and flu shots; healthrelated discussions on such topics as diabetes and heart disease; assistance with medication education; and even English lessons. In addition, our nurses and social workers visit seniors in their homes to assess individual needs and provide care. In Mr. Ng’s case, a NNORC nurse visits every two months to monitor his health and make sure he is well informed about diet and exercise. “We keep an eye on him,” says Helen. “And we could connect him to more care, including Acute Care, if it’s ever necessary.” This means he can manage his chronic diseases from the comfort of his bright, tidy apartment. “I like everything to be neat and organized,” he says, speaking in his native Cantonese and gesturing around the living room. “In my home, I’ve set up my systems.” East meets West in the living room, too, where the radio is tuned to 103.5, advertised as “The Beat of New York,” while he proudly displays his collection of karaoke laserdiscs (combining audio and video) of new and traditional Asian songs. He is delighted that his daughter, who lives nearby, shares his passion for karaoke laserdiscs. “I’ve taken something I like to do and translated it to another generation,” he says. ” 13 14 A N N UA L R E P O R T 2011 2011 V N S N Y C H A R I TA B L E C A R E / COMMUNIT Y BENEFIT For nearly 120 years, we have offered our services to those in need of home health care, regardless of their ability to pay. The Visiting Nurse Service of New York (VNSNY) is a community-based not-for-profit, 501(c)(3) organization, and a nationally recognized leader in home health care, generously supported by philanthropic contributions. Donor support allows VNSNY to continue its charitable mission: To care for our area’s most vulnerable To improve the lives of the critically ill To provide programs that benefit the community To be a nationwide leader in program innovation, nursing education, hospice and palliative care, and in home care research and public health policy. Your generosity helps us help others. V N S N Y. O R G For nearly 120 years, VNSNY has: Provided expert and compassionate care to the most vulnerable in the New York metropolitan area Been committed to treating, without expectation of payment, those who would otherwise go without care Relied on the generous support of the public—our donors—to help us provide that care. Since 1893, VNSNY has served the public’s health needs outside of the hospital setting—at home and within the community. We do not turn people away because they do not have any, or enough, health insurance; people are treated regardless of their ability to pay. VNSNY is committed to addressing the needs of New York City’s underserved and most vulnerable populations. Every year, VNSNY supports a variety of initiatives that bring relief and hope to countless individuals. Not all of the services VNSNY provides are reimbursed by governmental or private insurance plans. Your contributions, combined with a substantial contribution from VNSNY, allow us to bridge the gap between the reimbursements we receive and the costs we incur in providing our life-saving, life-altering, and life-enhancing programs and services. Our donors helped us provide $26.4 million in charitable care and community benefit in 2011. For many of our patients, we are the only source of quality home health care services. Our commitment to our patients has helped VNSNY earn the trust of the philanthropic community. Our donors helped us provide $26.4 million in charitable care and community services in 2011. Together, we: Expanded access to skilled nursing care and other home health care services Provided opportunities for disadvantaged children and families Delivered services that promote aging in place Supported research that improves patient care and home health care policy Developed programs to address the nursing shortage and to ensure that the next generation of nurses can continue to provide quality care as health care needs change. As the largest community-based not-for-profit home health care agency in the nation, VNSNY stands on the frontlines of public health care. Our goal is to help our patients live well at home. Expanded Access to Care With a full-time staff that is larger than most New York City hospitals, VNSNY offers an array of services far more extensive than many people realize—and we are constantly working to expand our programs and service areas. Our 2,420 registered nurses and advanced practice nurses provide skilled intervention when a medical complication arises; they offer wound care management and disease management programs for conditions like diabetes, HIV/AIDS and heart disease. We educate and support patients and their families, and we provide: Free home care services for more than 4,500 uninsured and underinsured patients Prescriptions, transportation to doctors, and home life necessities at no cost Comfort care—and free wigs—to cancer patients Mental health outreach and behavioral health services Support to hospice and palliative care programs and patients. 15 16 A N N UA L R E P O R T 2011 The Nurse-Family Partnership creates an environment in which the child is appreciated, valued, learning, and growing from the very first day of life. Diabetes Care Management Program for Adolescents Our nurses teach patients and their families self-care strategies to help them improve the quality of their lives, and to encourage and promote patient independence to avoid emergency room visits and costly hospitalizations. The result: Our patients are living better at home. Opportunities for Children and Families VNSNY delivers a full continuum of home- and communitybased health care services for children and families, comprehensive mental health care services, as well as several innovative specialty support services. Our medical services cover a wide scope of care, from shortterm programs that address acute needs to long-term chronic care management of all medical severities. Two of our newest initiatives are: Pediatric Palliative Care Program VNSNY’s Pediatric Palliative Care Program, the only homebased program of its kind in New York City, meets the critical needs of families and children with life-threatening or lifelimiting conditions and also provides financial benefit to our overburdened health care system. Because diagnosis is often the time that families need the most support, our program starts services at the time of diagnosis and allows families to pursue curative treatments while also providing skilled medical nursing care and psychosocial support. Launched in February 2010, this program reaches adolescents in Upper Manhattan and the Bronx, historically underserved areas where life as a teenager is challenging enough, without the added burden of managing a lifelong and potentially lifethreatening illness. The program gives adolescents and teens with Type 1 diabetes the tools they need to better manage their health, lower blood sugar levels and reduce hospital visits. With the support of a VNSNY dietitian and a social worker specializing in diabetes, this program guides teens toward making critical behavioral changes through lifestyle coaching, structured education, and mobile technology. Our family support programs are national models: Nurse-Family Partnership Launched in 2006 and funded in part by the NYC Department of Health and philanthropic dollars, VNSNY’s Nurse-Family Partnership has grown to become the largest in New York City, serving more than 800 families in the poorest neighborhoods of the Bronx and Lower Manhattan. Our Nurse-Family Partnership (NFP) pairs a nurse with a first-time, low-income mother-to-be from the second trimester of pregnancy to the child’s second birthday. Mother and baby receive nursing assistance, guidance and support, and encouragement to become self-sufficient; our NFP has demonstrated a positive impact on prenatal health and pregnancy outcomes; child health, development and school readiness; and families’ economic self-sufficiency and educational attainment. V N S N Y. O R G Community Connections TimeBank The goal of the Fatherhood programs is to help young men, who may have grown up in fatherless homes, play an active role in the lives of their children. The Bronx Fatherhood Program and Fathers First Initiative Studies show that children whose fathers are involved in their lives tend to do much better academically and socially, and VNSNY’s Children and Family Services offers two programs for young fathers. The Bronx Fatherhood Program is unique because it focuses on fathers in their teens and early twenties and encourages them to play a significant role in their sons’ and daughters’ lives. It mirrors VNSNY’s very successful Fathers First Initiative in Rockaway, Queens. Early Head Start/Early Steps Family Center Serving 75 families in the impoverished neighborhood of Rockaway, Queens, this program gives children a “head start” in development before they are born. Parents and parents-tobe can attend workshops in childbirth, breast-feeding and child development. The Center also provides social services such as a GED program and literacy programs for parents. Aging in Place As a core part of our mission, VNSNY offers myriad initiatives that promote independent community living that allows older New Yorkers to remain in their homes and communities. VNSNY’s Community Connections TimeBank is a unique volunteer program that enables people of all ages, races, cultural backgrounds and ethnicities to exchange services with one another. This reciprocity forms the core of the TimeBank’s energy. In addition, partnerships among community agencies, businesses and cultural organizations offer TimeBank members access to much-needed health care, transportation and social services, as well as discounts from local pharmacies, restaurants and clothing and electronics stores. VNSNY’s TimeBank members build social networks that contribute to healthy individuals and communities through trust, sharing and mutual support. TimeBanking is a viable way of supporting and empowering those members of society who fall through the social service safety nets. VNSNY Family Caregiver Support Program Launched in January 2010, the Family Caregiver Support Program addresses the growing needs of family members who care for sick and aging relatives at home. While all of VNSNY’s clinicians and frontline staff are trained to ensure that family caregivers can safely maintain a patient at home, the Family Caregiver Support Program goes one step further: to identify caregivers who need additional training to improve skills or who may be jeopardizing their own emotional or physical health while providing care. It aims to provide caregivers, especially those at risk, with the extra support they need. Chinatown NNORC Chinatown’s Neighborhood Naturally Occurring Retirement Community is home to approximately 2,000 residents. Many are immigrants who still speak only their native Cantonese, and they often do not know about or avail themselves to the social services that other New Yorkers find readily accessible. VNSNY and its partner agencies work to ensure that residents do not fall through the cracks, remain isolated or become invisible to these support networks and social services. We provide nursing care to residents with chronic illnesses so they can better manage their health care needs, and we offer health screenings, educational workshops, and counseling on housing issues and mental health concerns. The Chinatown NNORC provides a full range of services to the community and is funded by the New York State Office for the Aging, donations by private foundations and VNSNY financial support. 17 18 A N N UA L R E P O R T 2011 Our Hospice and Palliative Care goal is to promote comfort and quality of life by providing the best medical, nursing, emotional, and spiritual care. The Center for Home Care Policy & Research works to: VNSNY Hospice and Palliative Care The Center’s research and analysis are infused by the following dual charge: to support the highest quality, most cost-effective care at VNSNY and to build knowledge for positive changes in health care practice and policy at the national level. Founded in 1983, our Hospice and Palliative Care program has grown to become the largest in the metropolitan area and is the only one to serve all five boroughs. On any given day, we have more than 1,000 patients in our care, and philanthropy has played an important role in our growth and in our ability to serve patients at the end of life and their families. The goal of VNSNY Hospice and Palliative Care is to promote comfort and quality of life by providing the best medical, nursing, emotional and spiritual care. Our team—physicians, nurses, social workers, chaplains, dietitians, home health aides, complementary therapists, bereavement counselors and volunteers—strives to help patients achieve comfort, promote dignity, and provide patients and their families with the support they so greatly need to remain at home with terminal illness. VNSNY delivers this specialized care in the home, in a nursing home, and at two facilities: The Shirley Goodman and Himan Brown Residence offers a dignified, home-like setting for patients who seek hospice care but cannot remain at home. Our inpatient unit at Bellevue Hospital, the VNSNY Haven Hospice Specialty Care Unit, provides care for patients whose symptoms cannot be managed at home and is an alternative to hospitalization. Center for Home Care Policy and Research VNSNY is the only community-based home health care organization in the nation with its own research center and a portfolio of rigorous research studies that have been funded by national foundations and public entities such as the National Institutes of Health and the Agency for Healthcare Research and Quality. Improve the quality of data, decision-making and patient care at VNSNY Address the future of health care delivery in the United States Support successful aging in the community Inform health care policy at the national and state levels. Developing and Educating the Next Generation of Nurses Working in partnership with more than 20 colleges and universities in the New York metropolitan area, VNSNY is addressing the chronic nursing shortage and significantly improving the quality of home health care nursing for the next generation of nurses. We provide internships, fellowships, work-study programs and clinical training in the field as well as in the classroom, including: Jonas Distinguished Lecturer Program prepares Master’sand Ph.D.-level nurses to serve as guest lecturers and adjunct faculty at nursing schools. Student Scholar Program provides nursing students with home care experience through work-study and internships using VNSNY preceptors and nurse mentors. Hundreds of nursing students from area schools receive quality mentoring and clinical training through highly structured clinical rotation programs. Our Commitment to Care VNSNY is committed to providing the highest quality of expert and compassionate home health care when, where, and how our patients need it and without regard to their ability to pay. We remain a leader in providing innovative, costeffective home health care in the New York metropolitan area. Given the ever-expanding need for our services and the unprecedented cuts in governmental reimbursement for them, private contributions and philanthropy are ever more critical to our ability to serve the most vulnerable and those who are hardest hit. V N S N Y. O R G 2011 Visiting Nurse Service of New York and Subsidiaries FINANCIAL SUMMARY Consolidated Financial Summary/Years ended December 31, 2011 and 2010 (Excerpted from the VNSNY audited financial statements) (Dollars in thousands) 2011 2010 Net patient service revenue $672,105 $658,618 Capitated Medicaid Premiums $568,875 $496,498 $40,689 $38,746 $1,281,669 $1,193,862 Salaries $543,810 $519,794 Fringe benefits $150,929 $132,440 Contract services $419,972 $378,489 Supplies and other $129,473 $123,437 $18,075 $15,542 $7,550 $8,502 $1,269,809 $1,178,204 $11,860 $15,658 Revenue and Support: Grants, Contributions, and Other Total Revenue and Other Support Expenses: Depreciation and amortization Provision for bad debts, net Total Expenses Net Income By resolution of the Board of Directors of the Visiting Nurse Service of New York, surplus revenue is placed in designated funds that are used to expand VNSNY’s charitable services in the New York community, to pilot new models of patient care and to enhance educational programs, among other initiatives. During 2011 and 2010, the Visiting Nurse Service of New York provided $48,700,000 of combined charitable care and uncompensated services to the New York community. A full audited statement may be obtained by writing to us or the New York Department of State, Office of Charities Registration, Albany, NY 12231. You may obtain a copy of our annual financial report from Visiting Nurse Service of New York, 107 East 70th Street, New York, NY 10021 (212-609-1525). 19 20 A N N UA L R E P O R T 2011 2011 DONORS Individuals, foundations and corporations gave generously to the Visiting Nurse Service of New York in 2011. These contributions allowed us to provide a broad range of patient care, support services, research, and charitable care initiatives to help the community and safeguard the health of New Yorkers in need. We deeply appreciate the caring that these gifts represent. They are critically important to our charitable care mission. $500,000 AND ABOVE Robin Hood Foundation $250,000 - $499,999 The John A. Hartford Foundation, Inc. $100,000 - $249,999 Anonymous The Atlantic Philanthropies The Commonwealth Fund The New York Community Trust Tiger Foundation, Inc. $50,000 - $99,999 Anne and Joel Ehrenkranz/ The Ehrenkranz Family Foundation Aaron Frankel The Irma T. Hirschl Trust Robert M. Kaufman, Esq./The Jane and Donald Seymour Kelley Fund The Marks Family Foundation Vital Projects Fund John H. and Ethel G. Noble Charitable Trust Gwen and Peter Norton The Beatrice Renfield Foundation $25,000 - $49,999 The Balm Foundation Beatrice and Douglas Broadwater The Y.C. Ho/Helen and Michael Chiang Foundation John Conley Foundation For Ethics & Philosophy in Medicine Julie and Bob Daum Bernadette Davenport on behalf of others The Elkes Foundation Empire BlueCross BlueShield Charles A. Frueauff Foundation, Inc. Mary R. (Nina) Henderson and Roger J. Branson, MD Barbara and Donald Jonas/Jonas Center for Nursing Excellence Attallah Kappas, MD David L. Klein, Jr. Foundation Clifford Lane/The Randi & Clifford Lane Foundation, Inc. The Lucius N. Littauer Foundation Inc. Jon and Laura Mattson Medco Foundation Milbank Foundation for Rehabilitation The Ambrose Monell Foundation Henry and Lucy Moses Fund, Inc. Valerie and Jeffrey Peltier Mr. and Mrs. Carl H. Pforzheimer, III The Rhodebeck Charitable Trust John Roach Trust Select Equity Group Foundation The Edith Glick Shoolman Children’s Foundation Tishman Speyer Properties van Ameringen Foundation, Inc. $10,000 - $24,999 Richard Abrons/Louis and Anne Abrons Foundation Allen Health Care Services Anonymous Eileen Bamberger Charitable Trust Margaret and Alexander Bancroft Bessemer Trust Diane and Clyde Brownstone/ Brownstone Family Foundation Cadwalader, Wickersham & Taft LLP Joel T. Camche Clinton Apothecary Emy Cohenca/Jacques and Emy Cohenca Foundation Continuum Health Partners Mary E. Cummins Dignity Memorial Funeral Providers Pamela and Joseph Donner Eugenie and Joseph Doyle Edith and Robert DuPuy Joan and Bob Easton Aaron Edison Epstein Teicher Philanthropies Alice and George Frelinghuysen/ The Frelinghuysen Foundation Frenkel Benefits, LLC Garfunkel Wild, P.C. Peter H. Gleason GNYHA Ventures, Inc. Mary W. Harriman Foundation Hospital for Special Surgery Hugoton Foundation Hutchinson Metro Center, A Simone Development Company Isabella Geriatric Center Barbara and Thomas Israel/ A.C. Israel Foundation Elise Jerard Environmental and Humanitarian Trust Charles S. Keene Foundation Helen L. Kimmel Yoko Ono Lennon Carl Lesnor Manatt, Phelps & Phillips, LLP Tom and Elizabeth Mao Phyllis and Slade Mills The Mount Sinai Hospital Margaret Neimeth New York Hospital Queens The New York Society for the Relief of Widows and Orphans of Medical Men NewYork-Presbyterian Hospital NYU Langone Medical Center/ NYU Dept. of Nursing Julie and Russel H. Patterson, Jr. People Care Incorporated Personal-Touch Home Care Premier Home Health Care Services, Inc. Progressive Home Health Services, Inc. Proskauer Rose LLP The Rockefeller Group V N S N Y. O R G “I nitially, I was reluctant to place my mom on home Hospice. . . . But what I learned rather quickly was that all the services provided by the excellent and caring VNSNY Hospice Team gave my mom a far better quality of life for her remaining time with us than I could have ever imagined. – R. B. Rosenblum Newfield LLC Jack and Susan Rudin Sandata Technologies, Inc. The Schiff Foundation/Andrew N. Schiff, MD, David T. Schiff and Peter G. Schiff Seiden The Marilyn M. Simpson Charitable Trust Tara Stacom/Cushman & Wakefield, Inc. Michael A. Stocker Sullivan & Cromwell LLP Solon E. Summerfield Foundation Inc. United Hospital Fund Universal American Corp. Frank and Diane Vigilante The Warner Foundation Barrie A. & Deedee Wigmore Foundation Williams & Connolly LLP $5,000 - $9,999 American Medical Alert Corp. Anonymous Ascend Capital, LLC Kate M. Ballen Sandra Atlas Bass/The Sandra Atlas Bass and Edythe and Sol G. Atlas Fund The Linda Newman Bernstein Grantor Trust Lt. Col. Walter I.C. Brent, Ret. ” Alan T. Brown Foundation to Cure Paralysis Jane Burton Sally and Sam Butler Robert M. Carr CLC Kramer Foundation Creative Health Concepts, Inc. Dechert LLP Patricia M. Dunnington/The Seth Sprague Educational and Charitable Foundation The Durst Organization EMC Corporation Rachel R. Rutherford Englund Mr. and Mrs. Bruce S. Gelb Audrey Gerson/ Valiant Foundation, Inc. Barbara Goldstein Grinberg Family Foundation Dorothy N. Hidalgo Jane F. Isay JP Morgan Chase JT MH 1250 Owner LP The J.M. Kaplan Fund Sharry and Arthur Lukach Mary B. Lumet Members Give Eugene Mercy, Jr. Catherine R. Nathan NERA Economic Consulting New York Yankees Dennis Paoli Emily and John Rafferty Carol Raphael Iris and Ira Rimerman/Rimerman Family Foundation May and Samuel Rudin Family Foundation, Inc. Sarah I. Schieffelin Residuary Trust Charles and Mildred Schnurmacher Foundation, Inc. S.I. Friends for Hospice Care Angela Thompson/The Thompson Family Foundation, Inc. Towers Watson United Federation of Teachers Roe and Toni Vaughn Verizon Wireless Vicom Infinity, Inc./Vicom Computer Services, Inc. VMware Whistler Charitable Lead Annuity Trust Elizabeth and Bradley A. Whitman Martha A. Zalles Trust $2,500 - $4,999 Advanced Technical Systems Group LLC Alliance For Health, Inc. Anonymous E. Nelson Asiel Patricia Bauman/The Batir Foundation BNY Mellon Teresa C. Brown Bulls Head Foundation Byram Healthcare Casey Funeral Home Castle Harlan, Inc. John Charman Cooperative Home Care Associates CORAM Specialty Infusion Services Mary and Maxwell Davidson Decideyourcare.org EmblemHealth EMCOR Services New York/ New Jersey Empire Office, Inc. Patricia Tucker Ewert Haliburton Fales II Falk Technical Service Corp. Tonianne Florentino Mary Ann Fribourg Goldman, Sachs & Co. Mr. and Mrs. Stephen V.R. Goodhue SL Green Realty Corp. Mary Z. Greenebaum Ann and Arthur Grey Foundation Linda Harris HospiScript The Dr. Maxwell Hurston Family Foundation, Inc. Peter Hutchings and Martha Wolfgang Linda and Morton Janklow/ Janklow Foundation Helen and Jules Kornblau/ The Kornblau Family Foundation Max Kupferberg/The Kupferberg Foundation Solange Landau Art and Susan B. Lindenauer Joseph and Meryl Mark Mayco Building Services Mercy Home Care & Medical Supplies, Inc. Mathy and Andrew Mezey The Morse Family Foundation Inc. Karen G. Kriendler Nelson NEPC, LLC New York Downtown Hospital New York Home Healthcare Equipment Pace University, College of Health Professions Liz and Jeff Peek Philips Lifeline Joan and Charles A. Platt Bettina B. Plevan, Esq. Prestige Care, Inc. Public Health Solutions Corinne H. Rieder, EdD David Rockefeller Philip Rothblum/Marcia and Philip Rothblum Foundation, Inc. Rusk Institute - NYU Langone Medical Center Henry Schein, Inc. Lise C. Scott Sector3 Appraisals, Inc. 21 22 A N N UA L R E P O R T 2011 Selfhelp Community Services, Inc. Albert L. Siu, MD, MSPH Special Touch Home Care Services, Inc. Steelcase Inc. Sterling Medical Services/ McKesson Corporation United Way of New York City Jay D. Waxenberg, Esq. Janice Savin and Christopher J. Williams Joan Madden and James J. Wilson Richard J. Zall, Esq. $1,000 - $2,499 5 Penn Plaza LLC 1199 SEIU-UHWE A&A Maintenance Enterprise, Inc. Helen H. Acker Advanced Care, Inc. All Metro Health Care JW Allister Eunice An Anonymous Janet Asimov, MD Atlantis Rehabilitation and Residential Healthcare Facility Axis Point Alternative Solutions Inc. Janie Bailey and Michael Musgrave L. Robert Batterman Daniel Bayoneto Joan Beir/Beir Foundation Bellevue Hospital Center Judy Locker Berger Bobbie Berkowitz, PhD, RN, FAAN Bestcare, Inc. Miriam Bienstock BlackRock The Blackstone Charitable Foundation Mr. and Mrs. James A. Block Stanley Bone, MD Elizabeth R. Bramwell Brooklyn Law School The Milton V. Brown Foundation Jan P. Browne Elizabeth Buff Peter Buffington Judith and Robert Burger Arnold and Felice Burns Jonathan J. Bush C&C Homecare Care at Home - Diocese of Brooklyn John L. Cassis Kathy Hirata Chin, Esq. Cicero Consulting Associates Blanche Cirker Citywide Mobile Response Susan Clopton and John Levine Collazo Florentino & Keil LLP Corinthian Medical IPA, Inc. Michael Cowie Mary Cronson/The Evelyn Sharp Foundation Curtis+Perry Branding Plus, LLC Stanley Darrow, DDS Davidson Kempner Capital Management LLC Denise M. Davin, Esq. Elisabeth de Picciotto Digital Pulp The Dillon Fund Paula and Austin Dooley/ Dooley Seaweather Analysis, Inc. Mary Driver Eagle Asset Management, Inc. Sarah Eames Edith and Daniel Ehrlich/ The Daniel J. & Edith A. Ehrlich Family Foundation The Ember Foundation Ernst & Young Exclusive Ambulette Service, Inc. Claire and Sam Fagin Nancy and Hart Fessenden First Quality Maintenance, an Alliance Building Services Company Marki Flannery Florence and Meyer S. Frucher Beverley Galban Howard L. Ganz, Esq. Janice Gewirtz Seth M. Glickenhaus/ The Glickenhaus Foundation Sarah S. Gold, Esq. The William P. Goldman and Brothers Foundation, Inc. Solomon Goldstein Vladimir V. Golovanov Nadia Gorman Gorton & Partners, LLC Betsy and Victor Gotbaum Gotham Research Group Greenberg Traurig LLP Beth E. Greenberg and Jim Wright Kathy and Alan C. Greenberg Clare and Vartan Gregorian John H. Gross, Esq. Arthur T. Hadley Evelyn and Edward R. Halpert John and Malo Harrison Kathryn Haslanger Sylvia K. Hassenfeld Peter J. Hayes Healthplex, Inc. HELP/PSI Inc. Trinidad Hidalgo Harold E. Hirsch Foundation Holborn Corporation Hunter-Bellevue School of Nursing IBM Infusion Options, Inc. JFK&M Consulting Group Shirley Kafker Daniel R. Kaplan Janet Kardon Judith S. Kaye The Kensington Assisted Living Residence Benjamin N. Kightlinger Elizabeth D. Kimber Rosalyn and Stanley Komaroff Edward and Shirley Kornreich Leopold G. Koss, MD KPMG LLP Sarah and Werner H. Kramarsky Landauer Metropolitan Inc. Kenneth and Elaine Langone Donald Lathen, Jr. Legal Momentum Joan M. Leiman Audrey and Henry Levin Florence and D. Roger Liddell David C. Lindy, MD Hilary J. Lipsitz Helen Lowenstein Maimonides Medical Center Joan M. Marren RN, MEd Marx Myles, Inc. Loretta McCarthy Brian T. McGovern, Esq. Medicare Rights Center Medline Industries, Inc. Constantin Melinte Richard and Ronay Menschel Jennifer Milacci Mintz & Hoke Communications Group Mobile Health Management Services, Inc. Paul W. Mourning, Esq. The Netter Foundation, Inc. The New York Academy of Medicine New York Methodist Hospital Robert and Ann Newburger Foundation Bruce Norris Isabelle and Harold Oaklander Office Supply Headquarters Inc. Abby and George O’Neill Trust John K. Orberg Oved Bros Realty Amy and Christopher Palmieri Carolyn and Bill Patterson Mr. and Mrs. David S. Patterson Stuart Pinto Nicholas and Sheila Platt Ann C. Poll Sidney L. Posel/The Posel Foundation Marie D. Powers Julie Price Primary Care Development Corp. Project HOPE Queens Boulevard Extended Care Facility Michael Rabinowitz/ The Rabinowitz Foundation, Inc. Susan D. Ralston Louise Raquet Tyler Redmond and Amanda Brown/ The Redmond Family Foundation Trudi and Peter C. Richardson Ricoh Americas Corporation The Risk Management Planning Group The Rodgers Family Foundation Evanthia Rogers-Horne Mickey Rolfe/Edward Sulzberger Foundation Inc. Paula L. and Dr. Leon Root Peggy Rosenblum, RN Ann Rosow-Lucchesi Roytex, Inc. Mary and Win Rutherfurd Deborah M. Sale Sands Capital Management, LLC SBS Promo Mr. and Mrs. H. Marshall Schwarz Jonathan Scilken Elizabeth M. Sesselberg Samuel Seymour Virginia W. Sheerin Simione Consultants, LLC SKDKnickerbocker Margot M. Slater Jean K. Smith Shoshanna Sofaer, PhD Jeannette Solomon UJA Fund Richard, Ann, John & James Solomon Families Foundation Jerry Speyer V N S N Y. O R G The Sprenger Lang Foundation Kenneth G. Standard, Esq. Star Cruiser Transportation, Inc.#2 Star Medical File Review Inc. State Street Corporation & SSgA Stefanie Steel Gerald G. Stiebel Nan and Charles Strauch Nicki and Harold Tanner/ Newman-Tanner Foundation Peter and Patricia Tehomilic Joyce Tese Anne-Marie Thom TMG Health, Inc. TNT Staffing, LLC Peter J. Tobin The Treiber Group/Arthur J. Gallagher & Co. UMarketing Suzanne and Murray A. Valenstein Ellen M. Violett Visiting Nurse Association Health Group Lucille Werlinich/Joseph & Sophia Abeles Foundation, Inc. Stacey Weston White Plains Hospital Center Joan and David Wicks Jane and Mark Wilf/Mark and Jane Wilf Family Foundation, Inc. Ransom C. Wilson Scott and Linden Wise Albert Wojnilower Wolfensohn Family Foundation James Worth $500 - $999 45-18 LLC A-1 International, Inc. Access Nursing Services Access Staffing, LLC Anonymous ArchCare at Kateri Residence John H. Asiel Robert L. Banks, Jr. Will and Elena Barnet The Martin and Rhoda Barr Foundation Judith G. Bartlett Rudi Behnke Tobias Bermant Patricia Bertolini Peggy and Jeffrey L. Bewkes Judith Bilotti Alexander Bing III Mashi Blech Block Vision, Inc. Leonard B. Boehner Bradley Marketing Group Esther and Ronald Breslow Cynthia G. Brown Calvary Hospital Loretta V. Cangialosi Meredith Carr Nicholas R. Cemprola Cevian Capital Robert M. Chalfin Thomas Check Citizens Union of the City of New York Baukje Cohen Ronald M. Cohen Annemarie Colbin, PhD Mary Ellen Connington Eva Cooper Lyla J. Correoso, MD Edmond Cotty Covidien Crothall Healthcare Peggy and Dick Danziger Gerard and Suzette Delatour Neil M. Delman/The Helen and Philip\Delman Foundation Delta Computer Group Carol J. Dempster Thomas E. Dewey, Jr. Dramatists Play Service, Inc. Douglas Durst Sheila and Colin S. Edwards Elmhurst Hospital Center Fedcap Rehabilitation Services, Inc. Chris Feder Victoria S. Ferenbach Lauri and Douglas Freedman Stephen M. Freedman Alan Garfield Gleena S. Gilbert Alan Ginsberg/Alan Ginsberg Family Foundation Charlynn and Warren H. Goins Avram Goldberg Goodman Family Foundation Donald Gordon Regina F. Gordon Bette Jo Greenberger John Gressier Roslyn and Frank Grobman/Frank & Roslyn Grobman Foundation Mimi Halpern Nancy Haywood Fenella and Morrison H. Heckscher Patricia Helms “T here are two adjectives that describe the people you sent to take care of me after heart surgery: competent and caring. I am very grateful . . . for the help and friendship given by the delightful people you sent me. – D.K.S. William H. Herrman Anne and John A. Herrmann, Jr. Marilyn Berger Hewitt Virginia M. Hoffmann Maisie and James R. Houghton Jeff Hunter Jewish Home Lifecare Kathleen Kaasch Robert J. Kafin, Esq. Norman Kahn Elaine Keane Mr. and Mrs. Christopher Kinney Robert Klein Dana and Lee P. Klingenstein Victor Kovner Andrea Krantz Leon Lachman Lamport Foundation, Inc Nestor A. Lanfray Jane Lang Angela and Michael B. Laskoff Lazard Asset Management Catherine Heller Lenihan Mercedes Leon Lightower Fiber Networks Lincoln Medical and Mental Health Center Linsone, Inc. Loeb & Troper Ann Lozman and Jay Harris/ Harris Foundation Joanne Lyman Alexander MacCormick David M. Mahood Memorial Fund Peter L. Malkin Jean M. Martin Marianna Mather Mildred Mattone Nancy R. Mayer McBee Associates, Inc. Margaret L. McClure, RN, EdD, FAAN ” Catherine McCollum Cathy McKeon Corbin McNeill Diane Eve Meier, MD Alan Melniker G.G. Michelson Micromold Products, Inc. Virginia Millhiser Michael Monson Blanche Monteanez The Morris + King Company Marie O. Morse Sue Nager Carol R. Netzer New York Daily News New York Westchester Square Medical Center Mary and Fred Newman Paula and William J. Oppenheim Constance and Peter Paine Panasonic Solutions Company Eileen and Manuel X. Patino Helen F. Perry Pimco LLC Beth Polish David Portny John M. Powers, Jr. PromptCare Home Infusion , LLC Mary K. Quirk Dennis Reding The Rosemary L. Ripley Family Foundation The Roisen Family Foundation Oren Root Helene and Samuel L. Rosenberg Rebecca and Peter Rosow Paul T. Roth Guy G. Rutherfurd, Esq. Leonia L. Sagasta Sanky Communications, Inc. Joy C. Schein 23 24 A N N UA L R E P O R T 2011 Betsy Pinover Schiff Steven P. Schwartz Samuel L. Sharmat Shiel Medical Laboratory Jennifer M. Shotwell Mr. and Mrs. Constantine Sidamon-Eristoff Siguler Guff & Company, LP Mary and Timothy V. Smith Robert Smith Peter Spielberg Marian Stadelman Kenneth L. Stein/The Goldie Anna Charitable Trust Laurie and Sy Sternberg Audrey F. Steuer Strategic Products and Services Dean Stratouly Sunnyside Citywide Home Care Services, Inc. Mary I. Swartz Nancy B. Taylor Dewey J. Thom Marian Thom TMP Worldwide Advertising Joseph Tritico Joanna Underwood UNUM Corporation CAP von Hemert Cynthia Wainwright Mary Wallace Tina Weinstein Westport Asset Fund Carolyn and William O. Wheatley Bernard M. White, Sr. Elaine Winters Michael C. Wolf, MD L. Randall Yates Alice Young and Thomas Shortall Karen and Arthur E. Young Judith and Stanley Zabar Nancy and Jay H. Zises F. Anthony Zunino III We thank all who gave so generously to VNSNY in 2011. Space limitations prohibit us from listing the many contributions we received below $500. Matching Gift Companies AIG Matching Grants Program Alliance Bernstein Brookwood Companies Incorporated Coventry Health Care, Inc. ExxonMobil Foundation, Inc. Gartner, Inc. GE Foundation The John A. Hartford Foundation, Inc. Josiah Macy, Jr. Foundation Motorola Foundation The New York Community Trust Pfizer Foundation, Inc. Select Equity Group Foundation UBS Verizon Foundation “B ecause of the immeasurable support you offered, my brothers and I were able to care for Mom in her home, and to be there with her and for her as her life came to its end. – M.B. ” Gifts-in-Kind Aesthetic Medical Studio Linda Akers Aliete Fashions Mimi Aliperti Allen Stevenson School Alzheimer’s Association American Cancer Society Anonymous Barnes & Noble Booksellers – Citicorp Center Branch Big Six NORC Knitters Bigelow Tea Bon Bon Chocolatier Bradford Renaissance Portraits Helen A. Brandes Brevard Owners, Inc. Broadway Real Estate Services Diane Brownstone Marie A. Caiafa Calvary Baptist Church of Manhattan Camastro Family CB Richard Ellis Real Estate Services, Inc. CBS Television Distribution Ceriello’s Deli Charming Nails Chinatown Partnership Local Development Corporation Chinese Chamber of Commerce of New York, Inc. Chinese Consolidated Benevolent Association Christie & Co. Salon & Spa Church & Dwight Co., Inc. Alissa Churchill Citigroup Inc. City National Bank of Los Angeles/ Reading is The Way Up Foundation City View Pharmacy Coats & Clark Kitty Coburn Collins Building Services, Inc. Confucius Pharmacy Lori Cress Cress Florist Maxwell Davidson Gallery Davler Media Group LLC Diva Nail Salon DKNY Paula Dooley Douglaston Club Douglaston Volunteer Committee of VNSNY Robert A. and Edith DuPuy Stephen Durso Maureen K. Dwyer-Robertson Elmwood Country Day School Equinox The Estee Lauder Companies, Inc. Eucalan Patricia Ewert Judy Farrell Paula Fazio Federal Reserve Bank of New York Judy S. Fein Aideen Finnegan-Fraser Diane A. Fitzsimons Floralia Decorators Neil Forman Marion B. Gaccione Goldman Sachs Good Companions Knitters Anita Grosnas GVA, LLC Hampton Inn & Suites Millie Hernandez Trinidad Hidalgo Barbara Higgins Po Wing Hong Hospoda Restaurant Rebecca Hsu IBM II Bacco Restaurant II Toscano Restaurant Intelligent Lighting International Flavors and Fragrances Elisabeth R. Jenks Joe Shanghai Restaurant Johnson & Johnson Jones Lang Lasalle Keep in Touch Massage Therapy Linda Kropf La Grotta Ristorante Catherine Lenihan Sandy Levine Lion Brand Yarn Company Lumia Family Josephine Lust The Marty Lyons Foundation, Inc. Major League Baseball - Concept One Alfina Manca Manhattan Volunteer Committee of VNSNY Manna Bakery Inc. Maria’s Closet Mariscal Design Medline Industries, Inc. Eugene Mercy, Jr. Metropolitan Tower and Rose Associates Nancy Michaelewicz Molton Brown Morgan Stanley Smith Barney Edward A. Muccini The Natural New York Life Insurance Company Employees Club The New York Observer New York Yankees Newman’s Own Carrie Ng Lois M. Nicolosi North Shore Farms Office Depot Office of the Commissioner of V N S N Y. O R G Baseball OKG Jewelers Nelly Pacheco Helen Pappas Juliet Patterson Vita Pellettieri Ellen Pennachio Perfect 61 Hair Salon Peter’s Salon Pizzaz Salon Planned Parenthood Federation of America Ralph Lauren, Inc. Raw Indulgence Regency Whist Club Linda T. Reid Ronique Hair Salon Rose Associates Catherine Conklin A. Rosenbluth Roxy Trading, Inc. Helen Rubinstein RXR Realty Inc. Georgina Sager Sylvia Salonger Diana Saunders SBS Promo Elizabeth Sesselberg Georgina Slater Margot M. Slater Smart Workout Timothy V. and Mary Smith St. Mary’s Boys High School Sterling Dry Cleaners Marilyn A. Stone Sunstar Butler Szilvia Szmuk-Tanenbaum Suady Theoharis Tiffany & Co. Timber Ridge School Towers Golf and Country Club Tribeca Radiation Troy Newbraugh Orlando Tsang Tsontos Furs Umbra University Settlement Houston Street Center Vee’s Dry Cleaning Geraldine Veith The Waldorf=Astoria Santy Want Snooky Warwick Elizabeth and Bradley A. Whitman Won Ton Food Inc. Yogee Restaurant Rita Zenski Bequests and Planned Gifts Eileen Bamberger Charitable Trust Estate of Florence Barrack Estate of Ann L. Bronfman Joel T. Camche Estate of Irene Conroy Estate of Florence Denholm Claire M. Fagin, RN, PhD, FAAN Estate of Stanley Fields Estate of Ruby B. Fleming Estate of Richard Flender Estate of Rhoda Forman Estate of Kay Frankel Estate of Doris Graham Estate of Eleanor K. Graham Estate of Ellen Kagan Estate of Mathilda Kamerman Estate of Patrick Lane David M. Mahood Memorial Fund Estate of Joan F. O’Gorman Estate of Robert Piel Estate of Channing Pollock John Roach Trust Estate of Gertrude Scharding Estate of Meyer Smolen Frank S. Vigilante Martha A. Zalles Trust In Honor Of Eleanore Abrams Susan Acebedo Lucille H. Altman Ivan Apostolov Michael Austin Cheryl H. Avellanet Margaret A. Bancroft Bessie Barnett Maureen Boothby, RN Loran Braverman Maxwell Brenner Marian W. Brunswick Queen Butters Victor and Barbara Calaba Paul and Margie Cantwell Robert M. Carr Steven Checkle Paula Claridge Daniel F. Cogan Joy Collins Marion Conteh Alberta H. Cooper Denise Cruickshank Mary Murphy Davis Marie D’Costa Mike Dolton Paula Dooley Dan Drake Ginny Drake Nancy Drake Ilaina Edison Sam Edison Anne B. Ehrenkranz Gayle Elkouby Claire M. Fagin, RN, PhD, FAAN Patricia Farrell Murray Feldman Victoria S. Ferenbach Skye Flaherty Angela Floratos Alice C. (Nonnie) Frelinghuysen Willie Mae Frierson Christine Gallagher Malcolm N. George James Giacone Nancy Girlando Susan Gold Dave Goodman Ju Hua Guo Raymond Guttierrez Betty Harris James Harris Richard Harris Vicki Harris Kathryn Haslanger Renee Heaney Mary R. (Nina) Henderson Gary Hoffman Edward L. Holmes Kathy Jaeger Annette Kamal Rebecca Kaplan Joel Karlin Rise Kass, PhD Robert M. Kaufman, Esq. Michelle Keefe Janet King James Kobetitsch Beth Labush, RN Rose Leader Mr. & Mrs. Luis Leighton Philip Leon Ray Levine Robert J. Levinsohn Ruth Watson Lubic, PhD George Manning Arthur C. Mayers Tameka McCabe Sarah McGowan Michelle Martek Mejla April Mercadante Roy Moore Alicia Morris Norbeto Navas Karen G. Kriendler Nelson Laura Niland Gwen and Peter Norton Elsie O’Connor, RN Carol Odnoha, RN Debra Oryzysyn Florina Ostro Carl H. Pforzheimer, III Alicia Pierre Catherine Plumb Phyllis Rampulla Carol Raphael Francesca Reppen Tom Riley Cynthia Roberti Dr. Leon and Paula L. Root Harry A. and Ruth Russell Julio Martinez Salazar IIpo ja Kerttu Salonen Pamela Schwartz Barbara Sengenberger Fareda Shakoor Joseph & Josephine Silvaggio Frances Smith David B. Snow, Jr. Abby Spilka Team 24 Team 90 Cecyle Tishler Christiane Vasan Joyce Waryha Claudia Weiner, RN Sylvia Weiss Stacey Weston Tracey Wynter In Memory Of Abbey Abysalh Kate Adelson Vincenza Albanese Rose Alpert Lucille H. Altman Anibel Alves Glenn Anderson Matthew Anderson Norma Anderson The Mother of Mr. Andreopoulos Anthony Antonelli Ana Aragon Andrew Asaro Angela Asher Betty Asiel Cecile Bachenheimer Margot Bachmann Sheldon Baim 25 26 A N N UA L R E P O R T 2011 Rosalie M. Baker Rose Band Millie Barone Anthony Barry Myron Baum Joel Beckwith Mary Billings Bridget Bilotti Leo Birnholz Trygve Bjorheim Hal Blankenship Andy Bleiberg Roslyn Blick Gloria Bogard Barbara Bonetti Edward Bradfield Loran Braverman Eleanor Breitinger Liane Beebe Brent Vivian Brickman Louise Brown Marjory W. Brown Harry Browne Chester Burger John (Sandy) Burton Katherine (Cathy) Butler Grace Cacioppo Phyllis Cali William I. Campbell Paul J. Cantwell Frank Carasiti Daniel P. Carey Mireille Carlevari Leona A. Carlson Hugh J. Carroll Sylvia H. Cashman Patrick Chamberlain Steve Checkle Daniel E. Cheifetz Chiang Cheung Gloria Chinchar Nancy Cintron Lindo Cione, MD Joseph Clarke Dean H. Clopton Virginia Coffrey Bernard (Bernie) Cohen Mildred Cohen Carmen Colon Don Cook John J. Cotter Edgar O. Crossman Denise Cruickshank Angelica Cuadros Doug Cummings Carmelo Cunsolo Mark Cytrynbaum Kenneth Czerne Augustine D’Alessio Gerald D’Avanzo Orsola D’Onofrio Anne Daniusis Vivienne Darrow Renee Darvin Lewis Davis Mary Davison Mary De Caro Sonja Debs Carmen DeJesus Claudine Delatour Rose Deleo Peter Delli Pizzi Helen and Philip Delman Jessie Demaria Halina Den Andrei Derevenco Julia DeVito Sheila DiMonda Rose DiNoia Jonathan Dolger Sadie Donegan John Donoghue John Dooley Eugene Cary Dorsi Penny Drogaris Roseanne Dubow Lillian L. Dursht Joseph Dvoskin Steven Egan Joseph Eidelberg Tobias Ekeze, PhD Norman Ember Marvin End Mamie Eng John Erlitz Peter S. Fairchild Katharine L. Fales Joseph Fallacaro Ron Farrell Robert Farula Irwin Feder Benjamin Fein Murray Feldman John Ferry Deanna Festa Esther Finkelstein Mike Fischetti Lois Fletcher Barry Foster Marge Frank Abetha Aayer Frankel Sally Freedman Elizabeth Freeo Eleanor Friedman Harriet Friedman Elaine Fuld John (Jack) Gaffney Alan K. Gage Julie Ann Gandle Paul Garabedian Paul Gareen Julia Gargiulo Ana Gasparich Bernard Gavzer Tony Geiss Stephen Geosits Hy Glantz Claire Glowitz Kate Goldstein Bob Goldstone Margaryta Golovanova Frank Goncalves Rosalina Gonzalez Patricia Goodhue Stephen V.R. Goodhue David Goodman Irene Gordon Leon Gordon Nadejda Gorstein Ruth Gottlieb Miriam Graff Viola Grant Carmela Gray Howard L. Greenberger Mary Greene Raymond B. Griffiths Sonia Grinberg Esther Grossman Jose A. Guadalupe Joseph Guertin Elizabeth Guiher George Gulbrandsen Haim and Estelle Gurland Rena Gutberg Helen Guterman Esther Gyory Nicholas Gyory Richard Harden Lawrence Hatterer Mary M. Havlin Karsten Hess Josephine Hetrick Regina Hill Murray Hillman Martha Hirsch Gilbert Hoover Ruby G. Hoppin Irving Horowitz Evlyn Hubert John Ide Antoinette Iemma Marie Ann Iervolino Anton Ilginis Bernard Ilginis Hermina Inocencio Lucy Jackson Charles Jacobson Joseph H. James Dolores Joesten Sophia Johneris Vincent Johnson, Esq. Beatrice Johnson-Girillo Edna B. Jordan Sister John Judith, MSBT Andy Jurinko Manika Kaminska Gloria Kaminsky Lionel Kaplan Joseph Karnes Vivian Karnes Burt Kaufman Sylvia Kaufman Marion T. Keegan Robert S. Kempe Stefania Kenul Ron Keyson Luitgard Kiefer Irene W. Kiehler Pat Kiliper Hanna Kivovitz Jeffrey A. Klein Otto Knoller Janet Koztowski Carol Kramer Jane Woolfolk Kreultner Florence Feller Kriendler Herman Kronish Joseph La Mantia Steve Labunski Gerald LaChapelle John Laemle Saul Lambert Rebeline Landsman Susan Lanfray Marion Last Frederick Lauth Norman and Ruth Lebeau Leonard Lebovitz Cecilia Lee Marc J. Leiman V N S N Y. O R G Marty Lennard Sheldon Leonard Ronnie Leopold Arthur Marc Levin Sylvia Levinberg Ed Levine Ethel M. Levine Joseph Levine Edna Mae Lipkins Francine Lobel Philip C. Loomis Lou Lowenstein Martin Lubin, MD Sidney Lumet Alice Lynch Mary MacDougall Frank Maiorella Lai-guen Mak Catherine O. Mallard Fanny Mandato Cecile Mandel Theodore Mangs Sandra Marcus Vito Mariella Roz Markson Gertrude (Trudie) Marmorek Michael T. Martin Norman Martin Claudia Martin-Koeze Jeanette Martone Charlotte L. Marx Luigi Mascitti Edith Masone Ardis Masterson Edward Masterson John Mastrion Florence Maturi Charlie McAdams James McClean Lillian J. McGuire Mary McNicholas Paul Meier, MD S. William Melniker Ana D. Mercado Anthony Metti Ruth Midgette Luta Miller Stephanie Miller Peter J. Milovich Harry Minkoff Faye Mintzer Arline Mischel Nathaniel Mitchell Joseph Mogulescu Frank Monaco Agnus Montalbano Eli Montanez Ramon L. Morales Patrick Moriarty Edwin J. Moritz Leon Morse Kathleen H. Mortimer Richard Mulcahy Linda Navy Joel Newman Nadine Fribourg Newman Robert Niehold Margaret O’Brien Margaret O’Connor Winfred O’Connor Veronica O’Hara Janet O’Neill Clara Odoner Philip E. Olin William Orellana Bertha Padrone Marilyn S. Page Salvadore T. Palmeri Robert Panzer Loise Pickett-Kaasch Rachel Pinto Blanche Tischelman Pobiner Esther Posin Evelyn Pride Tamara Pristin Enia Propp Ephraim Propp Mortimer J. Propp Seymour Propp Harry Psomiades John C. Pugh Wilbur Rabinowitz Jordan Randjelovich Nick Raquet Shira Raskay Pauline Rehaut Neil Reich Paul Reiner Michael Remer Lyn Revson Susan Riemenschneider Elyse Riley Delia Rizzo Tillie Rockoff Esther Roman Helen Rosenfeld Laura Rothman John Rovello Joseph Rovinsky Joseph Ruberti Michael Russo Matilda (Mattie) Rutkovsky Edward F. Ryan John Ryan Jean Saccardi Dorothy Sahn Tomas O. Sales Howard Saltzman Patsy Sbarra Ida Schaffer Abraham Schenker Alma Schieren Fred Schnitzer Dora Schoor Elsie Schuster Annette Schwartz Diana K. Schwartz Mary P. Scilken Elizabeth Scully Myra Segal Esther Segaloff Frank Sellitto Hilda Semmel Patricia Sena Carol Sercia Carol Shanley Max Shapiro Mildred Shapiro Denis Shedd Edward Sheerin Teresa Riley Shields Dorothy Sahn Siegel Gloria Siegel Helen Siegel Anna Sileo Sylvia Simon Muriel Simpson Anthony Siringo Betty J. Smith Mavis Smith Florence C. Sokoloff Julia Somma June Spade Mary & Carmella Spampinato Florence Spiegel Henry A. Spittler Olympia Springle Mary Stanion Jack Steinbrock Elizabeth P. Stengren Irene Stiebel John Sullivan Harold Sussman Dorothy Swan Morton Sweig Agnes Tafuri Albert and Jean Tapper The Parents of Elaine Tenen Thomas K. Thom Isle Thorner Helen G. Tierney Jo-Ann Townsend Nick Toya Anna Tramontano Steve Trapani Renee Tritico John Turek Vincent Tursi Lala Uffner Joseph Vectri Eleftherios Venetis Joseph Viera Angelina Volpe Muriel R. Waldman Shirley Wallach Francis Walsh Michael G. Walsh Anne Walters Olia Wang Viola Washington Leonard Wasser Dorothy Weinstein Michael Weiser Martin Weiss David O. Wicks Jean & Sam Wiener Margaret S. Wiener Midge Kramer Wilker Dorothy Winkelman Jeffrey Wittenstein Alexandra Wladessa Sue Wojnilower Elliott Wolfe Genevieve E. Wood Lian Fang Ye Larry C.K. Yong Walt T. Zielinski Rose Zimmerman Suzy Zimmerman Madge Zumeta 27 28 A N N UA L R E P O R T 2011 DIRECTORS OF VISITING NURSE SERVICE OF NEW YORK (as of June 2012) Board of Directors of Visiting Nurse Service of New York Douglas D. Broadwater, Chair Margaret A. Bancroft Bobbie Berkowitz, RN, PhD, FAAN Mary E. Cummins Robert C. Daum E. Mary C. Davidson Jose M. de Lasa Eugenie F. Doyle, MD Edith DuPuy Anne Bick Ehrenkranz Claire M. Fagin, RN, PhD, FAAN Alice C. Frelinghuysen Betsy Gotbaum Clare Gregorian Mary R. (Nina) Henderson Peter L. Hutchings Robert M. Kaufman Michael B. Arthur Lindenauer Arthur S. Lukach, Jr., Secretary/ Treasurer Kwan-Lan (Tom) Mao Joseph Mark Jon E. Mattson Mathy Mezey, EdD, RN, FAAN Phyllis J. Mills, RN Gwendolyn Adams Norton Valerie S. Peltier Carl H. Pforzheimer III John P. Corinne H. Rieder, EdD Ira S. Rimerman Paula L. Root, Vice-Chair Andrew Albert L. Siu, MD, MSPH Kenneth G. Standard Frank S. Vigilante Emeritus Directors Family Care Services Board Mathy Mezey, EdD, RN, FAAN Margaret (Peggy) Neimeth Corinne H. Rieder, EdD Paula L. Root Arnold I. Burns John Gordon Attallah Kappas, MD Juliet Patterson AFFILIATE BOARDS OF DIRECTORS VNSNY Home Care Board Jon E. Mattson, Chair Margaret Bancroft Eugenie F. Doyle, MD Anne Bick Ehrenkranz Alice C. Frelinghuysen Betsy Gotbaum Clare Gregorian Arthur S. Lukach, Jr. Valerie S. Peltier Carl H. Pforzheimer III John P. Rafferty Ira S. Rimerman VNSNY CHOICE/CHOICE Community Care Board/ VNS Continuing Care Development Corporation Andrew N. , MD, Chair Bobbie Berkowitz, RN, PhD, FAAN Robert C. Daum Elspeth (Betty) Gross Mary R. (Nina) Henderson Peter L. Hutchings Michelle Lopez Mary Jane Koren, MD Kwan-Lan (Tom) Mao Joseph Mark Phyllis J. Mills, RN Landis (Andy) Olesker Albert L. Siu, MD, MSPH Kenneth G. Standard, Chair Mary E. Cummins Judy Duhl Catherine Alicia Georges, RN, EdD Arthur S. Lukach, Jr. Joan Marren, RN, MEd VNSNY Hospice and Palliative Care Board Frank S. Vigilante, Chair Jane Barnet Nessa Coyle, RN, HS, PhD E. Mary C. Davidson Amber B. Jones, MEd Robert M. Kaufman Diane Meier, MD Partners In Care Board Gwendolyn Adams Norton, Chair Mary E. Cummins Sarah Ladd Eames Anne Bick Ehrenkranz Michael B. Arthur Lindenauer Miki Kapoor Jane Parker V N S N Y. O R G COMMITTEES OF THE VNSNY BOARD OF DIRECTORS VNSNY Executive Committee Investment Subcommittee Development Committee Mathy Mezey, EdD, RN, FAAN, Chair Margaret A. Bancroft Douglas D. Broadwater Robert C. Daum Anne Bick Ehrenkranz Claire M. Fagin, RN, PhD, FAAN Mary R. (Nina) Henderson Peter L. Hutchings Robert M. Kaufman Arthur S. Lukach, Jr. Jon E. Mattson Phyllis J. Mills, RN Gwendolyn Adams Norton Valerie S. Peltier Carl H. Pforzheimer III John P. Rafferty Paula L. Root Andrew N. Schiff, MD Kenneth G. Standard Frank S. Vigilante Robert C. Daum, Chair Margaret A. Bancroft Elizabeth A. Bramwell Peter L. Hutchings Carl H. Pforzheimer III Corinne H. Rieder, EdD Ira S. Rimerman Andrew N. Schiff, MD Phyllis J. Mills, RN, Chair Douglas D. Broadwater Mary E. Cummins E. Mary C. Davidson Anne Bick Ehrenkranz Claire M. Fagin, RN, PhD, FAAN Betsy Gotbaum Mary R. (Nina) Henderson Robert M. Kaufman Gwendolyn Adams Norton Corinne H. Rieder, EdD Frank S. Vigilante VNSNY Home Care Executive Committee Alice C. Frelinghuysen, Chair Margaret A. Bancroft Anne Bick Ehrenkranz Peter L. Hutchings Arthur S. Lukach, Jr. Finance Committee Peter L. Hutchings, Chair Margaret A. Bancroft Mary E. Cummins Robert C. Daum Mary R. (Nina) Henderson Arthur S. Lukach, Jr. Jon E. Mattson Gwendolyn Adams Norton Carl H. Pforzheimer III Ira S. Rimerman Quality Committee Claire M. Fagin, RN, PhD, FAAN, Chair Eunice An Eugenie F. Doyle, MD Phyllis J. Mills, RN Albert L. Siu, MD, MSPH Charlene Visconti, RN, JD Governance Committee Robert M. Kaufman, Chair Alice C. Frelinghuysen Clare Gregorian Mary R. (Nina) Henderson Phyllis J. Mills, RN Valerie S. Peltier Kenneth G. Standard Audit Committee John P. Rafferty, Chair Robert C. Daum Robert M. Kaufman Arthur Lindenauer Compensation Committee Valerie S. Peltier, Chair Douglas D. Broadwater Alice C. Frelinghuysen Robert M. Kaufman Mathy Mezey, EdD, RN, FAAN Andrew N. Schiff, MD Technology Committee Research Advisory Committee Arthur S. Lukach, Jr., Chair Anne Bick Ehrenkranz Betsy Gotbaum Michael B. Laskoff Jon E. Mattson John P. Rafferty Margaret A. Bancroft, Chair Eugenie F. Doyle, MD Claire M. Fagin, RN, PhD, FAAN Mathy Mezey, EdD, RN, FAAN Phyllis J. Mills, RN Alvin Mushlin, MD, ScM Albert L. Siu, MD, MSPH Lorna Thorpe, PhD, MPH Children and Family Services Advisory Board Anne Bick Ehrenkranz, Chair Kate Ballen Tamar Bauer Donna Clemmens, PhD, RN Eugenie F. Doyle, MD Mary Pat Gallagher, MD Clare Gregorian Dorothy Hidalgo Katherine Lobach, MD Juliet Patterson Valerie S. Peltier Lise Scott Community Mental Health Advisory Committee Stanley Bone, MD, Acting Chair Sheila H. Akabas, PhD E. Mary C. Davidson Clare Gregorian Alene Hokenstad Phyllis J. Mills, RN Anand Pandya, MD Paula L. Root Phillip Saperia Michael Silverberg 29 30 A N N UA L R E P O R T 2011 VOLUNTEER COUNCIL STRATEGIC MANAGEMENT GROUP Edith DuPuy Mary Ann Christopher K. Jeanne Dennis Elaine Keane President President and Chief Executive Officer Juliet Patterson Dr. Hany Abdelaal Senior Vice President, Hospice and Palliative Care Senior Vice President, Business Development First Vice President Chief Medical Officer, VNSNY CHOICE Health Plans Judy Duhl Ed Lacey Vice President, Government Affairs Robert Banks Ilaina Edison Vice President, Finance and Operations Analysis, VNSNY Home Care Senior Vice President, Internal Audit Senior Vice President, Operations Joan Marren Michael Bernstein Penny Feldman Senior Vice President and Chief Marketing Officer Senior Vice President, Research and Evaluation COO, VNSNY and President, VNSNY Home Care Charles Blum Marki Flannery Senior Vice President for Legal and Government Affairs President, Partners in Care Elizabeth Buff Senior Vice President, Community Benefit and External Affairs Patricia Ewert Second Vice President Senior Vice President, Quality Service and Clinical Excellence Mary Ellen Connington Kathryn Haslanger Regina Hawkey Senior Vice President, Managed Care Senior Vice President, Clinical Operations, VNSNY CHOICE Health Plans Denise Davin Samuel Heller Senior Vice President/CHRO and Labor Counsel Senior Vice President and Chief Financial Officer Karl Dehm Brian Henry Vice President, Operations, VNSNY CHOICE Health Plans Vice President, Market Development, VNSNY CHOICE Health Plans Michael Monson Senior Vice President, Performance and Innovation Chris Palmieri President, VNSNY CHOICE Health Plans Eric Price Chief Financial Officer, VNSNY CHOICE Health Plans Andrew Segal Special Assistant to the President and Chief Executive Officer Paul Roth Senior Vice President, Operations Glenn Tolchin Vice President, Corporate Finance V N S N Y. O R G HOW TO HELP VNSNY Many of VNSNY’s Charitable Care and Community Benefit programs and services are made possible in part thanks to contributions from individuals like you. With your help, we will continue to care for our area’s most vulnerable and underserved — those who would otherwise go without care. There are many ways for you to make a difference in the lives of New Yorkers in need: The 2012 VNSNY Annual Benefit Dinner to raise funds for our Children and Family Services programs will take place on Thursday, November 8th at The Waldorf=Astoria. Last year’s event raised a record $1.26 million. The black-tie evening begins with cocktails at 6:30 pm, followed by dinner and dancing at 7:30 pm. For information, please contact John Billeci, Director of Special Events and Individual Giving, at 212-609-1565 or [email protected]. General Contributions ensure that VNSNY is always ready when you, your loved ones, or your friends need us. Memorial or Tribute Gifts offer a lasting, visible legacy in honor of a special loved one or a VNSNY caregiver who has made a difference in your life. Planned Gifts provide generous support long into the future for VNSNY’s vital programs while offering significant income and tax benefits to you and your family. Support VNSNY with a Bequest through your will and assure that future generations can access VNSNY’s extraordinary care. Donate Appreciated Securities that you’ve owned for more than one year and save significantly. This is an attractive alternative to a cash donation, in which you receive a tax deduction for the full fair market value of the securities on the day of transfer to VNSNY. You can use the enclosed gift envelope to make your gift now, or donate online easily by visiting us at www.vnsny.org/donateonline. For more information about making a gift to VNSNY, please feel free to call our Development Office at 212.609.1525. Thank you. Together with your generous support, VNSNY will continue to provide the highest-quality and most skilled and compassionate health care in the New York metropolitan area. We thank you for all you make possible. 31 Visit us on the web at: www.vnsny.org 107 East 70th Street, New York, NY 10021 1- 888-VNS -1- CALL (1- 888- 867-1225) www.vnsny.org
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