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BEAUTY WITH HEART SUMMER 2012 FREE ORIGIN OF OUR PRODUCTS Discover the origin of our ingredients as we take you all across the globe 100% CRUELTY FREE! Find out why our products are completely animal friendly BRIDGET MAASLAND A womaanmission with NEW PULSE BOUTIQUES PLUS A PORTRAIT OF ANITA RODDICK LILY COLE Meet our new ! e t a c o v d a d n a r b Welcome to nature s way to beautiful Hello there, We are very proud to welcome you to this special issue of The Body Shop magazine. This is an issue of introductions and of new beginnings while simultaneously being an ode to our precious values. The release of this magazine is the perfect opportunity to introduce to you our all new aspirational beauty movement that gives beauty a new face. Beauty with Heart embraces the idea that beauty is not only what you can see on the outside. It comes from within. We believe it is a perfect mix of looking good, feeling good and doing good. Therefore, this issue is dedicated to those three key ingredients. All through March and April, we have engaged ourselves in a quest for finding women that embody the values The Body Shop pursues. Women like Anita Roddick, meant to have an impact on the world some way or another. The result is a collection of mini-portraits of what we like to call Power Women. Each with their own unique contribution to making this world a better place. One of these Power Woman is our beautiful and first ever global brand advocate Lily Cole. The model, activist and actor offers a glimpse into why she chose The Body Shop. Read all about it in the feature on Lily Cole. Other than that we are presenting our very brand new Pulse Boutiques. This new concept of stores is the perfect carrier for the Beauty With Heart movement and the improved product line that goes along with it. In this issue you can get a peek of what these exciting new stores look like and how the packaging turned out before taking a look for yourself! CONTENTS A por trait of Anita Roddick 4 Cruelty Free Animal Testing 6 Bridget Maasland 10 Treasuring Natural Ingredients 14 Lily Cole: Playing With Beauty 20 Cruelty Free Cosmetics 24 Introducing Pulse Boutiques 26 Global top 10 32 Around The World 35 Get The Look: Chocolate 36 Open up to Beauty with Heart and start feeling good, looking good and doing good! Much love, The Body Shop team Don´t forget to visit and like us on Facebook and look up us on Twitter for all the latest on The Body Shop ®. Also keep your eye out for extra benefits throughout this Magazine. A DOING GOOD This is the story about Anita Roddick, an inspiring woman born in an English seaside town in 1942. The passionate founder of The Body Shop and a great campaigner for many causes. Already as a child she had a strong sense of morality, which was awakened when she found a book about the holocaust at the early age of ten but also part of which came from her mother’s experiences. She became Anita Roddick when in 1970 she married Scotsman Gordon Roddick, with whom she had two children. The real story begins in six years later, when Anita starts The Body Shop, simply to earn a living for her family.Without any training or experience, she threw herself into the world of entrepreneurship. And it worked out well. When The Body Shop first started out, the store was only selling homemade moisturizes and haircare products packaged in plastic urine-sample jars. The products were completely natural and Anita asked each of her customers to return the jars in order to re-use them. This new way of production was in that time still considered radical, something mostly the early hippies were interested in. 4 DOING GOOD Anita got her experience from working for the United Nations and extensive travelling earlier in life, being exposed to body rituals of women from all over the world. In combination with previous knowledge, a whole lot of dedication and extremely good timing, there could not have been better circumstances for The Body Shop to be born in. The public was just starting to look for ‘green’ and responsible products and companies. Anita started talking about fair trade long before it became generally known and was consequently the first to introduce socially and environmentally responsible business onto the High Street. Nowadays, we are proud to still be the leading cosmetic brand, striving for human rights and environmental issues. Anita Roddick’s achievements did not go unnoticed. In 2003 she was knighted by the Queen herself and from then on was officially known as Dame Anita Roddick. As the British Prime Minister Gordon Brown said: “ She campaigned for green issues for many years before it became fashionable to do so and inspired millions to the cause by bringing sustainable products to a mass market. As one of this country’s most successful businesswomen, she was an inspiration to women throughout the country striving to set up and grow their own companies. ” Sadly in 2007, we lost our amazing founder, initiator and mother of good when Anita passed away after a short battle against Hepatitis C. By this time, Anita and her husband had turned the initial Body Shop into a worldwide retailing phenomenon with nearly 2,000 stores in 50 countries. We are proud to carry on what Anita had started for all those years. She will live through The Body Shop eternally. s. es cc su r fo er sw an ic if nt ie sc no is e er Th “ n’t define it. You’ve simply got to live it and do it. ” You ca 5 DOING GOOD DOING GOOD CRUELTY FREE? “Experiments on living animals are leading medicine further and further from the real cure of the patient” H. Fergie Woods, M.D Few people acknowledge the issue of cruel animal testing, even fewer realize what an impact this can have on our planet and those who act upon the cause are indeed rare. Although the EU banned animal testing for finished cosmetic products in 2004 and for ingredients in 2009, over 80 % of countries worldwide still allow animal testing. A Animal testing, why? Animal testing already became a commonplace in the 1940s. So given that they have been using them for decades scientists have become familiar and strangely at ease with these animal-bases experiments. It has become the standard course of doing business, which makes it hard to change. Moreover, cosmetic companies are required by regulators to prove that their products do not harm people. Therefore cosmetics have been tested on animals for a long time in order to guarantee safety for its users. Manufacturers are simply following legal requirements - producing safe cosmetics – and this leads to using whatever test that is appropriate, according to them, to proof it. Still, even if it might be a force of habit these days but it does not make it less damaging and not to forget, extremely expensive. 6 There are quite a few types of tests which can be run on animals, such as the toxicity tests, genicity tests and the lethal dose test. At the end of all these tests the animals are killed to be examined afterwards. So howcome it is this still happening? Governments around the world still allow animal testing and companies need to provide assurance that their products are safe. The easy way out is to perform tests on animals but in addition to being unethical, the tests are also often inaccurate. And why is that a problem? How exactly are the animals affected? The most frequent symptoms caused by the tests are loss of appetite, hair loss, diarrhea, dehydration and vomiting (especially for dogs). As already mentioned, the testing on rabbits is even more hypocritical. Multiple eye and skin irritancy tests are performed on rabbits on frequent base but these animals are not even relevant for the human body as of anatomical differences. Not to forget that there are also considerable differences between human and rabbit skin. Actually, no single animal species has been found to be an exact model for the human eye, in anatomical terms or in response to irritation! Taking the ethical route The good news is that there are plenty of other ways in which cosmetics can be effectively tested without affecting any animals. For example to examine skin irritation there are alternatives such as “Reconstituted Human Epidermis”. These tests use reconstituted human skin donated from cosmetic surgery and 7 DOING GOOD DOING GOOD Getting rid of animal testing As The Body Shop is part of the Leaping Bunny program, we ensure that no animal testing occurred during the making of any of our products. 100% CRUELTY FREE Supporters and initiatives Still, most of the people only observe the end products and are not concerned with the process of making them. Luckily, things are changing! No animal testing for cosmetics is one of the five values of The Body Shop. Lily Cole and Cruelty Free International share our dream and they have joined us in this endeavor. Cruelty Free International has written to governments around the world asking them to implement a ban. since 0 have been shown to be more effective than the original but crueler “Draize” skin tests performed on rabbits. There are also models which can be used to replace animal tests concerning eye irritation. The effects of skin becoming more sensitive can be predicted by looking at proteins in-vitro, and photo toxicity can also be assessed with a cell based test. Furthermore, companies can prove their products are safe by using already developed ingredients. There are almost 20,000 ingredients - for which animal testing is not needed - in the database of the European Union which companies can freely use! What we do It is up to the general public to make sure that cruelty free testing is not just a trend but the values will continue to be shared and understood by the community. We channel our resources and energy into the future and we are convinced that the 245 million customers who visit our stores each year, value the principles our brand pursue.Hopefully, our followers can spread the word and the number of supporters will increase in time. By 1996, we became the first retail establishment to sign the Corporate Standard of Compassion to Animals. Needless to say we are against animal testing or torture of any kind. None of our products have been tested on animals since the 31st of December 1990 and they never will be. How do we make sure of this? First of all, we do not commission animal testing and our suppliers are obliged through a binding contract not to test products on animals. Furthermore, we monitor our suppliers through purchasing policies, reporting requirements and audits. Finally, our Animal Protection Steering Group ensures the implementation of our policies and reports. “The Body Shop has been internationally renowned for its Against Animal Testing stance right from the ver y star t. They have led the way with their effor ts to drive animal testing out of the cosmetics industr y, and Cruelty Free International is delighted that this commitment is again prominent at The Body Shop.” Michelle Thew, Chief Executive of Cruelty Free International READ MORE IN OUR ONLINE 8 What can you do? For those of you who want to get involved in this cause; there are many – rather easy - ways in which you can act. EU citizens can sign the “No Cruel Cosmetics” petition which can be found in the new “Pulse” stores. Moreover, you can choose to only buy cosmetics that have the leaping bunny logo and ask cosmetic brands to join the “Humane Cosmetics Standards.” By choosing brands that aren’t tested on animals and by not buying fur or other clothes made from animals, people can help without going out of their way. Don’t forget that you can also support cruelty-free charities. They use modern, cheaper and faster technologies, which are more reliable than animal tests. We believe in great change and we have proven it to be possible. Now it’s your turn to take action. GIVE US YOUR OPINION ABOUT ANIMAL TESTING Facebook.com/TheBodyShopNL POLICY “Against Animal Testing” 9 DOING DOING GOOD GOOD BRIDGET MAASLAND n o i s s i m a h t i w n oma Aw B DOING GOOD By the Dutch public she is most commonly known as a TV presenter, dancer, model and former TMF VJ. Bridget Maasland will always find her way in the world of entertainment. But not that many people know that Bridget is as equally or maybe even more, involved in the well being of stray and street dogs. All the more reason for The Body Shop to catch up with Bridget and talk about their shared passion; the welfare of animals. How did it all start? On a trip to Romania, Bridget adopted her dog Tibbs via the Romanian Canibucarest Foundation. She then returned to Holland for the television show ‘Try before you die’She put ‘visiting the Romanian killing pounds’ on top of her try before you die-list. . After visiting the ‘Killing Pounds’ in Romania, Bridget was shocked so intensely that she figured she needed to take action immediately! 10 11 t I witnessed over there.DOING GOOD “There are no words to describe the kind of things tha other way then to take action.” no saw I t tha d har so d crie I nds pou the ide outs d The moment I stoo DOING GOOD ppy. pu hy utc D in job e ltim ful a ve ha ts ren pa my t tha y sa I could easily . ch mu too do t gh mi y the t tha red sca n eve am I es tim Some “There are no words to describe the kind of things that I witnessed over there. The moment I stood outside the pounds I cried so hard that I saw no other way then to take action.” As soon as she got back in Holland, Bridget started the Dutchypuppy Foundation together with her parents. It was the 9th of November 2005 when Dutchypuppy became a recognized foundation. The people behind the foundation Even though this young characteristic woman is the face of this organization, it is the hard work and the gentle touch of Bridget’s parents that make it a success. “My part is being the face of Dutchypuppy. 12 I do a lot of PR; I provide the interviews and make the informational movies about the work of the foundation abroad. I could easily say that my parents have a fulltime job in Dutchypuppy. Sometimes I am even scared that they might do too much.’’ Clever marketing or modern world approach? The main media centre point of the organization is Bridget herself. However, Dutchypuppy has other ways of getting attention. An example of a very clever, maybe even controversial media stunt of the foundation is their pin-up calendar. In 2007, 11 female Dutch celebrities posed for the camera, accompanied by a dog. In 2011, this successful calendar was followed by a male version in which 12 famous Dutch men and 12 dogs were shot on camera by top-photographer Marc de Groot. Bridget Maasland explains: “It wasn’t always easy to persuade these men into posing. Especially after they heard they were supposed to out on a sexy pose without much clothing on.” Luckily for Dutchypuppy, each and every one of them eventually gave into the challenge to support the foundation. For more information visit www.dutchpuppy.nl We can all learn from Bridget’s initiative. She found an appealing and perhaps original way to communicate with the target audience while helping her foundation. Nowadays any initiative of this kind is important for us and for future generations. Following other celebrities who dedicated a lot of their time to such charities like Brigitte Bardot, Paul McCartney or Oprah, Bridget is setting an example for younger generations. Using her fame and voice to make people aware of these problems gives her the role model status. 13 Aloe vera is a type of the succulent plant. Ever since the beginning of the first century AD, aloe has supposedly been used for many herbal medicine purposes. Nowadays, extracts of the plant are frequently used for their healing, soothing and rejuvenating properties. El Progreso in Guatamala, home to a select group of family farmers, is where The Body Shop gets its aloe vera from. This aloe vera, supplied by Guastatoya farmers, is used for the entire sensitive skin and body care range. Bergamot oil is obtained from the bergamot orange. Even though it is officially called an orange, the color is more like that of a lemon! Bergamot oil has a cooling, refreshing nature which makes it perfect for being processed in skin care products. We course our organically grown bergamot oil from Calabria, Southern Italy. Here, the high quality fruit has been grown by means of traditional farming methods for over 600 years. Coconut oil is an edible oil that is extracted from matured coconuts harvested from the coconut palm. The oil has a diversity of applications in both food and medicine. The coconut oil that can be found in The Body Shop product comes from the Samoa island group, surrounded by the vast waters of the Pacific Ocean. The Woman in Business Development Initiative that operates on this island provides us with our organic, virgin coconut oil. The wood we use for some of our products, including foot files, are made out of the Siberian Silver Birch. These trees can grow to be 20 to 30 meters tall. However, we don’t just use any tree for our products. Timber Production, our Community Trade supplier from the west of Siberia, Russia, uses only FSC certified wood. This means that the Siberian Silver Birch we use is from responsibly managed forests. Banana puree is nothing more and nothing less than the word itself says: puree from bananas. However, what is special in this case is that we buy this squishy banana puree from El Guabo, a small group of expert farmers in Ecuador. These poor bananas are basically rejected by supermarkets who won’t buy them because they are the wrong shape and size. They are still of superb quality though! You can find back this banana puree in our Babassu oil is extracted from the seeds of the babassu palm, similar to coconuts. B oil can be applied to the skin as a solid substance which then melts through contact with the skin. A cooling sensation can occur from this heat transfer.We get our Community Trade oil from the women who gather them in the forests of Maranhão, Brazil. Babassu oil is an ingredient of many of our products, including our HEMP BODY BUTTER n io t c le e s a st u j is is Th 14 ETHIOPIA HONEY Honey doesn’t require any explanation. It is used for a variety of nutritional purposes as well as in some of our products! The Body Shop gets is golden quality honey from Ethiopia, where it is produced through traditional techniques. This is good news for honeylovers, and for the bees of Africa who live longer, healthier lives. BANANA PUREE SHAMPOO BRAZIL BABASSU OIL VISIT ONE OUR STORES OR GO ONLINE OR FIND OUT MORE thebodyshop.com/values-campaigns G L TR ADE PRO RUSSIA SIBERIAN SILVER BIRCH EQUADOR BANANA PUREE SAMOA COCONUT OIL IC A RA M ITALY BERGAMOT OIL O U R CE D I N S LY T DIEN S RE GUATAMALA ALOE VERA Seaweed is an algae species that grows wild in the choppy waters off the Irish coast. Seaweed is believed to have a tonne of curative properties, either as food or as skin care. The Body Shop acquires its Community Trade bladderwrack seaweed from Ireland. It is cut from the rocks and brought to shore by boats. Only the best quality seaweed is good enough for our products. This seaweed is used in our entire seaweed product-line. H Blue Corn 3 in 1 Deep Cleansing Scrub Mask IRELAND SEAWEED ET We make it one of our top priorities to find ingredients of the highest quality and obtain them with community fair trade in the back of our minds. We like to see ourselves as pioneers. Treasure hunters, roaming the world in search of only the best. The ingredients and relationships that we find on this quest around the globe are most sacred. Blue corn is a variety of traditional maize, grown particularly in Arizona and New Mexico. It was originally developed by the Hopi and remains an essential part of several of their dishes. Blue corn actually has a blue colour and has a couple of nutritional advantages to regular corn. The Body Shop gets its Community Trade blue corn from the Santa Ana Pueblo, a Native American tribe in New Mexico, where it is grown, dried and ground the traditional way. Blue corn is used in our G NATURAL PRODUCTS U.S.A BLUE CORN R ES P O N SIB TREASURING OUR DOING GOOD GHANA SHEA BUTTER Shea butter is a fat extracted from the nut of the African shea tree. It is a butter that melts as soon as it comes into contact with your skin and the butter is absorbed rapidly. Shea butter is used for a very wide variety of purposes, like cosmetics, soaps and is even used by African percussionists to increase the durability of their wood. Our Community Trade shea butter is hand produced by women in Ghana, which they have been doing for generations. This ingredient is used in a number of The Body Shop products, including our Shea Whip Body Lotion It is a part of our job to inform the general public with this knowledge since a product is mostly viewed as a whole. Most people only regard the end product and don’t even consider the story behind the product. This is a real shame, because the ingredients of the products and their origin are just as important. It might surprise you that the stories behind these ingredients are really often worth telling! 15 FOR THE COMMUNITIES Fair trade has become a well-known concept throughout the years. It makes us extremely proud to be able to say that The Body Shop stood at the cradle of this new ‘way of doing things.’ In 1987, The Body Shop launched Community Trade, being one of the first examples of fair trade. Community Fair Trade means focusing not only on quality products but also on quality of life. It means building better futures through trade. It means doing business with heart. FOR THE LOVE OF TRADITIONS All of the communities that we do business with have their own unique and traditional ways of cultivating and obtaining their ingredients. We’ve always been interested in where our ingredients come from, how they grow and how they’ve been processed. That’s the main beauty we see in Community Fair Trade ingredients. No mass production, but merely love and passion for the traditional way of working. Don Chico from the Guastatoya Farmers in Guatamala uses traditional growing practices to produce aloe vera of excellent quality. He doesn’t use fertilizers, maintains his plants by hand with constant weeding and tidying and hand harvests. Everything in order to protect the purity and goodness of the precious gel. We love him for it! 16 17 CARING FOR EVERY SINGLE PURCHASE As a result, more than half of what you can buy at The Body Shop contains something that comes from a Community Trade supplier. It might just be a few drops of marula oil in a lipstick, but the number of lipsticks we sell, results in us buying over 5000kg of marula oil. In 2008, we had 31 suppliers in 24 different countries around the world. These suppliers sold us 20 of our ingredients and over 60 different gift and accessory items, like foot files and massagers. In total we buy over 1000 tonnes of Community Trade ingredients every year!. These are among the many examples of how we operate as a company. This is how we, together with you, make a difference. 18 19 LOOKING GOOD LOOKING GOOD LILY COLE P laying with beauty On On the the 19th 19th of of May May 1988 1988 aa little little baby baby girl called Lily Lily Luahana ColeCole came intointo this girl called Luahana came world. Present-day, this same English girl is this world. Present-day, this same English agirl worldwide known top model and actress. is a worldwide known top model and Even more the 24 year oldyear is an actress. Evenimportant, more important, the 24 active environmental campaigner and she isn’t old is an active environmental campaigner afraid of some honest charity work. and she isn’t afraid of some honest charity The proud to have work.Body The Shop Body isShop is proud toLily haveCole as the first ever brand advocate. We could Lily Cole as the first ever brand advocate. not represented We envision could notourselves envision being ourselves being by anyone else in our Beauty represented by anyone else inWith our Heart campaign. Beauty With Heart campaign. 20 20 21 21 LOOKING GOOD LOOKING GOOD You might now her from Moschino, Chanel, Cacharel, Christian Lacroix or Longchamp commercials. If not from that then you might recognize her from movies like Snow White and the Huntsman, Confession of a Child of the Century and The Imaginarium of Doctor Parnassus in which she starred next to great actors like Johnny Depp, Heath Ledger and Christopher Plummer. In 2004 she was even named model of the year at the British Fashion Awards, in 2010 she was voted “fourth sexiest redhead of all time” by the Daily Mirror and in 2007 she replaced Claudia Schiffer as a model for Accessorize! Not to forget, while juggling all these busy projects, she still found the time to graduate from Cambridge with a bachelor in History of art. Quite some achievements for this straightforward 24 year old girl. Therefore it is no surprise that Lily can be an in inspiration, on many various levels, to young people everywhere. But even this young ambitious woman is still trying to find herself and getting stronger in the process. The secret to her success can be credited the amount of positive energy and enthusiasm she puts in all of her projects. Lily simply keeps working hard and remains grateful for the opportunities she has been given. Summing it all up, this young model is an accurate image of the body shop 36 years ago, when the first store opened: young, original and promising. t a th n e v o r p s a h p o h S y “The Bod on k r o w n a c e c ti c a r p s s e ethical busin a global scale.” “For me, anything that makes you feel playful and young is good. That’s what I love about The Body Shop – it’s somewhere you can try things on, spray things, rub creams in – somewhere you can play with beauty. “ We were pleased to get to know Lily even better while working with each other. We were happy to hear that she thinks that integrity is the most important asset of our brand. Her favorite Body Shop campaign was “Stop Sex Trafficking” but she also supports the Cruelty Free Animal Testing campaign by launching her own line of animal free tested cosmetics in our stores. 22 “ Whenever you buy something there’s a whole chain of people around the world who are affected. But by changing production lines in a positive way, like the work that The Body Shop does, you can lift people out of poverty and protect the environment, by empowering consumers to drive for change rather than asking for charity. And this has always been something I wanted to explore further.” ns a e m t r a e H h it W ty u a e “ To me, B is t a th y a w a in ty u a e b achieving .” s e lu a v r e n in r u o y h it w s harmoniou Lily also leads by example by means of buying organic food, local products and cosmetics which are not tested on animals. Furthermore she is a member of various activists’ movements like “Western Shoshone”, World Land Trust, Comic Relief, Elton John AIDS Foundation, Christian Aid, Environmental Justice Foundation, WaterAid, Global Angels, and ONECampaign. Through this partnership we can all benefit by learning from one another while promoting a good cause. Lily also believes that makeup should enhance not mask, and just like us, she thinks that beauty comes from the inside. ‘This runs much deeper than just being the face of a campaign, it’s really important, so it’s a really exciting project to be part of!’ VIEW LILY’S NEW COLLECTION ON THE NEXT PAGE! SEE LILY’s PRODUCTS ON THE NEXT PAGE 23 LOOKING GOOD LOOKING GOOD MAKE THE WORLD BEAUTIFUL REE Lily cole’s CRUELT Y F cosmetic line In Lily’s brand new collection you can find seven fun products, very different from the other body shop collections. All the products carry Lily’s signature next to the body shop logo, and have pink and black packaging. We especially celebrate our Against Animal Testing ethos, as the products are of course cruelty-free. The collection will launch in stores for a limited time only so hurry to get your own signature products! What will you be buying from the Lily Cole collection? ! y l n o n o i t i d e Limited THE HEART INSIDE THE PRODUCTS This collection of Cruelty-Free Make-Up was created to celebrate the “Against Animal Testing” stance of The Body Shop and show that you don’t have to harm animals in order to create great looks, colors and products. Through her make-up line, Lily Cole is proud to support and promote this stance. All the cosmetics were made from beginning until the end without harming animals. We guarantee no shell extracts, no animal hair and no fish scales in the manufacturing process, which makes these products 100% vegetarian. Neither the ingredients nor the end products were LILY 100% COLE VEGETARIAN tested on animals, meaning that they are all cruelty free. PEARL RADIANCE PRIMER AVAILABLE FROM JUNE 2012 The pearl radiance primer give your skin a pure radiance. Its secret is that it’s filled with radiant light-diffusing pearls and it can be used before applying foundation. Go crazy! LIP & CHEEK DOME This special dome consists of a creamy gel in an easy to use format. It can be applied directly onto the cheeks or lips and it’s available in PINCH ME PINK and CRAZY FOR CHORAL. SHIMMER CUBES Our very special Shimmer cubes come in iridescent shades of pink and lilac such as THINK PINK, LIVE LILAC, GO VIOLET and TINT IT PINK. They’re fully suitable for people with contact lenses. Go wild! MINI HI-SHINE Wet look lip gloss with fun and fruity flavour! The mini hi-shine lip treatments are available in GO PINK, GO WILD, GO PLAY and GO NAKED. LILY’s FAVOURITE 24 ALL PRODUCTS PUFF ON RADIANCE This product gives you a pink luminescent finish.How? Through these magical little balls. It really is magical. They are super soft and perfect for face and cleavage. LIQUID EYELINER The liquid eyeliner is smudge proof, easy to apply and it’s our brightest and most dramatic violet cover yet! Shine! 25 LOOKING GOOD LOOKING GOOD A brand new world Welcome to our new Pulse Boutiques! The Body Shop is ready for a new era. We are extremely proud to introduce an all new beauty movement that pushes the boundaries of beauty to a new level. Beauty With Hear t aims to create a community of individuals who are united in their belief that beauty is more than skin deep. Pulse is the perfect channel through which to reach our goal of creating a whole new generation of beautycentric, values-savvy individuals. Step into the warm, welcoming space of cuttingedge design with a natural feel that is the perfect personification of everything we stand for. Here you can find just about any information on any product that you’re searching for and more. Indulge yourself in an interactive experience that doesn’t end just with purchasing items. NEW NEAR YOU! For instance, bring a visit to the interactive island which is at the heart of every store. Touch, smell and test the products you love or discover an entirely new addiction. These Story Telling Tables allow you to engage with our ever-enthusiastic store teams that know what they’re talking about and are always more than happy to share their knowledge with anyone that wants to hear it. You can even let your imagination run free and create your own personal gift and much, much more. LOOK GOOD, FEEL GOOD, DO GOOD This new and improved idea calls for an all new approach: a new store concept, which is a perfect personification of our values and beliefs. Our Pulse boutiques are all about socially responsible entrepreneurship, with respect for humans, animals and the environment. Perfectly in line with the five values that are always at the heart of our products and actions. This new concept mainly means to emphasize fair trade with our beloved suppliers and how this helps support local communities. Another central point in this new concept are the ingredients of our products and their origin. Every ingredient has its own story and we feel that these stories are worth telling. 26 27 LOOKING GOOD The wood we used in the construction process of our stores, for instance in the furniture, is not just any wood. Our wood is FSC wood, which means that it is responsibly sourced. We are Wood Positive! This also shows in our paper and cardboardbased packaging. By planting more trees than we use to create the packaging, our impact on the environment is minimized. Even our shopping carts have undergone a true transformation. These antique-style shopping carts are replicas of those found in traditional French market places. This style goes perfectly hand in hand with the rustic manner in which we wish to highlight our products. Just so you know! ENJOY FREE MAKe-OVERS Are you ready for a make-over? In every Pulse store, you will find dedicated Makeup Artists and Skincare Experts who have undertaken rigorous and specialized training and are more than willing to put their expertise to practice! Your free make-over is just around the corner. 28 LOOKING GOOD The Body Shop Pulse Stores are the perfect combination of a new, fresh look and sustainable design. We aim to reduce store impact on the environment by installing LED strips instead of fluorescent lights and using 35w ceiling lamps. The result is energy efficient stores with a reduction in energy consumption by as much as 25% compared to regular stores! Get involved! On the Community & Value walls that are up in every Pulse store, you can always find news about our global campaigns, posters and information as well for stories concerning our values in words and pictures. Got a burning question? Feel free to ask our Values Ambassador, who knows everything about The Body Shop and its values. Discover it now! OUR BRAND NEW BOUTIQUE IS OPEN. COME AND PLAY, AND CHOOSE A SAMPLE, At KALVERSTRAAT, AMSTERDAm 29 LOOKING GOOD e b o l g e h t s s o r c A LOOKING GOOD Every store features a top 10 of products that our customers have voted for on our website. This top 10 in that way represents our most popular and beloved products. Discover what your fellow fanatics like to pamper their precious skin with or what scent is seen as absolutely irresistible. Can’t wait? Check out the TOP10 on the next page! Pulse is a heartbeat in the community. It is where Beauty With Heart comes to life through our Community Fair Trade products, our passionate teams, and through our community and values walls which allow for consumer engagement and interaction. There is only one way to really experience and discover all the new features our Pulse boutiques have to offer… You are therefore cordially invited to step into the world of natural beauty and visit one of our Pulse boutiques. See you soon! 30 31 LOOKING GOOD Little pieces Of heaveN Top 10! THE BODY SHOP’s GLOBAL When people hear about our store then the famous Body Butters are what often springs to mind first, yet there is so much more on offer! Our customers around the globe chose the products and we are here to present them to you. Endulge in the world’s favourite Body Shop products. COME TO OUR NEW PULSE BOUTIQUES AND CHECK OUT THE NEW TOP 10 TODAY! 10 9 VITAMINE E EYE CREAM The moisturizing Shea butter and rose hip oil come together in a protective and moisturizing cream. It reduces dark circles, puffiness and fine lines on the delicate skin around the eyes. 8 WHITE MUSK SMOOT SATIN BODY LOTION The white musk Smooth Satin Body Lotion guaranteeing velvety- soft skin with the original White Musk scent. One might argue that the name gives it all away but prepare for a pleasant surprise. The satin-like texture glides over the skin leaving you wanting more and more. STRAWBERRY SHOWER GEL 6 ALL IN ONE FACE BASE TEA TREE SKIN CLEARING FOAMING CLEANSER Gentle enough for daily use! Created through combining Tamanu oil from Madagascar with Lemon tea tree and Tea Tree oil from Kenya. It fights blemishes, prevents new ones from forming and helps calm irritation. For faster results you can also use other cleansers from this range. 7 An all-in-one powder and foundation set which comes in different shades for all skin types. It has an easy to use powder base and provides light, medium or full coverage. The set is provided in a convenient pocket size package with a mirror and a sponge applicator. Rather handy, right? It works for all skin types and leaves your skin clean, refreshed and moisturized. The gel is full with vitamin C and it carries a natural strawberry fragrance. FLIP OVER THE PAGE 32 AND FIND A FREE SAMPLE! VITAMINE E MOISTURE CREAM This bestseller status is due to the moisturizing benefits of a cream captured in the lightness of a lotion. It softens, moisturizes and provides a healthy look for the skin. 5 LOOKING GOOD 4 SPA WISDOM AFRICAN XIMENIA & SALT SCRUB In other words: create a spa experience in your own home. The ximenia oil is a conditioner and softener used by women in Africa and the creamy cleansing exfoliator will make your skin silky smooth. Try it yourself and you will not be disappointed. DID YOU KNOW AROUND THE WORLD ONE OF THESE IS SOLD EVERY 10 SECONDS 3 NEW 2 TEA TREE OIL A ready-made blend with natural oils to keep the skin clean. This multifunctional product is made with community fair trade oil from Kenya. Statistics show that, around the world, one is sold every 10 seconds. 1 WHITE MUSK EAU DE TOILETTE In other words: create a spa experience in your own home. The ximenia oil is a conditioner and softener used by women in Africa and the creamy cleansing exfoliator will make your skin silky smooth. Try it yourself and you will not be disappointed. BODY BUTTER It is not a surprise that the Body Butter remains the all-time number one product! We introduced the first body butter in the early 90’s and we have been improving it ever since. The body butter texture moisturizes for up to 24 hours and it is made by using a unique process, similar to chocolate making. Present day we created about 30 different scents, all inspired by nature! Discover in the next pages what else our store has to offer and indulge yourself. If your body is your temple, The Body Shop could be your perfect garden. R NEW PACKAGING DISCOVER OUpa on ge.16 33 BUTTER& UP CHANGE THE WORLD ITALIA SONIA (AGE 24) “ I found out about this store from a friend when I was in middle school. Back then I did not care much about the word of cosmetics but in high school I became an activist for the rights of whales. Ever since I have taken more of an interest in The Body Shop as they are the only brand that suit my beliefs. “ SPAIN TONYA (AGE 23) “ The Body Shop is an ingenious brand with products with a good reputation which can suit everyone. The Coconut Body Butter is my favorite product, because I love the way it makes my skin feel and smell. I got it for my birthday once. I also have a lot of free samples. ” AUSTRIA CHARLOTTE (AGE 29) “ It’s difficult to choose but I would have to say that my favorite products are the shower gels. I love the fresh smells. Yeah it’s hard but even if it smells so good, don’t eat it! ” U.S.A LISA (AGE 26) “ Who would have thought hemp would make such an excellent product, right? I’ve been regularly buying the hemp body butter because my skin gets quite dry. To say the least it works magic on me. It’s just so relaxing. I have even asked it for Christmas once!. I’ll try other body butters soon as well. If I had the money I would buy much more but as a student unfortunately I can’t. I do try to score free samples a lot and that helps. ” SOUTH KOREA MEE-KYONG (AGE 30) SPAIN ADONCIA (AGE 19) NEW LOOK SAME GREAT BODY BUTTER, GREAT NEW LOOK Just like our new stores, they have become bolder, modern, attractive and friendly for the environment. It was time we gave your favourite product a make over. The simpler and cleaner approach on the outside is created by the combination between the brighter colors and fewer words. We also have replaced the old white text with a matte silver for an understated, luxurious feel. The simple photography captures the product in one blink of an eye, and last but not least, the packaging is 100% recyclable. “ I am a student so I can’t always afford to buy at The Body Shop but every now and then I treat myself to something special. It’s worth the price saving it up, a friend of mine works there and she tells me everything about the stories behind the products. My favorite product is definitely the Body Butter. ” WHAT IS YOUT OPINION? TELL US ON FACEBOOK Facebook.com/TheBodyShop “ I appreciate great quality and The Body Shop products did not fail to impress me so far. They offer so many alternatives and their range of products is so wide there’s just nothing I can dislike. Good thing they are all over the world! “ BELGIUM LOES (AGE 32) “ I buy from the body shop because I like their cruelty free policy. Nowadays it is so difficult to find products that aren’t tested on animals. ” AROUND D L R O W E H T D N U O R A THE WORLD We make it one of our top priorities to find ingredients of the highest quality and obtain them with community fair in the back of our Wecorners like to of seethe ourselves as customers pioneers. Treasure hunters, roaming thefor world search Withtrade ingredients coming fromminds. all four world and who share the same passion innerinand of only our the store best. The and relationships thatinto we find on shop this quest mosttrip sacred. outer beauty, has ingredients an international profile. Stepping a body storearound can be the likeglobe takingare a little to your favorite gateway right on a busy street in the city center. We took a look around the world in order to see how other people perceive The Body Shop. indulge in New CHOCOMANIA BOdY BuTTeR FEELING GOOD Get the look Chocolate 1 Apply the color Marshmallow across the entire eyelid, from the eyelash on till the eyebrow. 4 Apply the color Honeycomb from just about the middle of the eyelid towards the nose. 2 Apply the color Dark Chocolate in the ‘moving’ part of the eyelid, in the fold. weaR iT, lOve iT but DON’t eAt It 3 Draw a line with the black Carbon Eye Definer along the upper and lower lashes. Finish the look with black Super Volume Mascara. 5 The color Chocolate Chip should be applied on the outer half of the eyelid and underneath the lower lashes. 6 All done! Want more? VISIT OUR PULSE BOUTIQUE BUY ONE OF THE PRODUCTS AND GET A FREE MAKEOVER! 37 START YOUR SUMMER FRESH Gentle enough for daily use! Created through combining Tamanu oil from Madagascar with Lemon tea tree and Tea Tree oil from Kenya. It fights blemishes, prevents new ones from forming and helps calm irritation. For faster results you can also use other cleansers from this range. ENJOY THIS FREE SAMPLE JOIN LOVE YOUR BODY™ • 10% off* purchases for a year • Up to €20* of FREE products • Exclusive member priviledges *Terms and Conditions apply. Pampering yourself from head to toe, that’s what it’s all about at The Body Shop®. Become a member of our Love Your Body® club and treat yourself to exclusive priveliges and extra’s. . s e s a h c r u p ll a n o t n u o c is d % 0 1 g n lo r a e y A . s r e b m e m r o f s e g li e Exclusive priv TEA TREE FACIAL WASH For only €10 you can become a Love Your Body™ member. You can get a card in every store of The Body Shop ®